
Smileworks Liverpool

Information about Smileworks Liverpool
Opening hours
- sunday: (closed)
- monday: 9h-17:30
- tuesday: 9h-21h
- wednesday: 9h-21h
- thursday: 9h-21h
- friday: 9h-17:30
- saturday: (closed)
Smileworks is different to every dental practice in the UK because it's designed and built for you, the patient. Patients choose us because we have;
- Better Dentists
- Better Medical Aesthetics
- Affordable prices
- Longer opening hours
- Better results
- Happier patients
Make an appointment and come and see what all the fuss is about. :-)
Our comment from Best Dentists about Smileworks Liverpool:
Smileworks Liverpool has garnered a fantastic reputation among its patients, with numerous reviews highlighting the exceptional care and professionalism provided by the entire team. Patients have praised various staff members, including Eduardo, Zarmina, and Emily, for their kindness, attentiveness, and ability to make dental visits a comfortable experience. Here are some key highlights:
- Many patients felt welcomed and at ease during their visits, especially noting how staff like Jay at reception create a warm and friendly atmosphere.
- Doctors such as Eduardo and Zarmina are frequently recognized for their detailed explanations of procedures, ensuring that patients feel informed and relaxed.
- Smileworks is celebrated for its modern facilities and hygienic environment, providing high-quality dental care.
- Numerous patients have reported transformative results from treatments like braces and Invisalign, often expressing newfound confidence in their smiles.
- The clinic's ability to accommodate emergency appointments showcases their dedication to patient care.
Overall, Smileworks Liverpool is highly recommended for anyone seeking a positive dental experience with a team that goes above and beyond to ensure patient satisfaction.
Services and Treatments
Smileworks Liverpool: Reviews
Fantastic experience: Emily (Treatment Co Ordinator) and Samme (Dentist) were absolutely phenomenal. They made me feel heard and seen. Truly awesome professionals x
Fantastic experience: Thank you so much to Zarmina & Joanna for me new teeth!!!! Zarmina was so professional and truly made my absolute year today!!!
Fantastic experience: I've been to this dentist a few times already and everyone is always very nice and helpful and friendly everytime I come in. Dr Samme is great and always makes me feel comfortable when getting something done. The team even drop you off at the door when you're finished with your appointment which is nice :D they're pretty good with timings and pretty fast with getting things sorted for you! Special shoutout to Mush and Emily <3 who helped me fill out my application for Invisalign today and explained everything to me about the application clearly and happily answered any questions I had, as well as providing clear detail on the procedures and the plan I had chosen. They were very friendly and easy to understand which made me feel more comfortable with the process. Everyone is always ready to help, always a nice experience when I have an appointment here. Very much appreciated and recommend this clinic to anyone :)
Fantastic experience: Shout out to experts in their fields JK and Emma (whilst being experts they were also really kind and patient when I was very nervous and probably really annnoying) assistants they couldn’t do it without Liv and Sav and host with the most Jay for the gorgeous welcomes and making it always an enjoyable visit
Fantastic experience: I’ve had an amazing experience so far I came for braces this time last year and cannot fault the staff one bit so so lovely and always willing to help Anna has been with me from day one doing my braces I’ve had eduardo once aswell and they are both so so lovely always up for a chat and is so funny not to mention the receptionists jay and mushika there’s a few more but can’t remember names from the top of my head always friendly always smiling and the place just makes you feel so welcome it’s hard not to enjoy your experience here thank you to all the staff again
Fantastic experience: Great experience! Jay, Jk and Liv were really welcoming and professional assisting me!
Fantastic experience: I just been in smileworks to get a filling done on my tooth and J the receptionist. Was very helpful like always welcome me with a friendly atmosphere, keep up the good job you the best
Fantastic experience: My experience here is always fabulous. I have been bringing my son since he was primary school age- he is 18 now and his teeth are superb. Staff are friendly and professional and service is spot on. Had a little chat Jay and Liv today who I have only just met, who I feel like I have known forever! Highly recommend
Fantastic experience: Liv and Jay are the most friendliest front of house staff ; very welcoming and informative. My dentist Zarmina is very professional and efficient. Makes my trip to the dentist very enjoyable .
Fantastic experience: Fantastic service, thank you so much to Eduardo and Savannah for fixing my teeth so well!
Fantastic experience: After a wonderful consultation with Eduardo, I decided to stick with this company whilst I underwent my orthodontist treatment and I am so glad I did! All the staff here are super friendly from the receptionist girls to the many assistants that helped Eduardo throughout my treatment. As a nervous dentist goer, Eduardo reassured me from the start and always went the extra mile to make me feel comfortable in the dentist chair. He even went as far as to play my favourite artist on Spotify whilst I had a tooth extraction! I genuinely look forward to going to the dentist now. A year and a half later and I am now brace free and I have never been so confident with my smile. Eduardo did an amazing job and I have had so many compliments since having my brace removed! If you are looking for a smile makeover and you want it done properly, then do not hesitate to go this dentist!
Fantastic experience: Had my first consultation at Smileworks with Dr Zarmina and her assistant Joanna. Both were really friendly and made me feel comfortable straight away. Dr Zarmina was direct and clear, which I really respected and we put together a great follow-up plan!
Fantastic experience: I’ve been going to smileworks for 2 years now and wouldn’t go anywhere else! I trust Dr MJ and her expertise everytime! There’s no one in Liverpool - in my opinion that beats her! My treatments are natural looking and she gets what I’m after! A big shout out to the lovely Jay in reception who welcomes me everytime with a big smile, he’s so warm and friendly! Thanks team smileworks x
Fantastic experience: A very positive experience attending my appointment with JK, it was a straightforward and reassuring process. Georgia and Livia at reception were both incredibly welcoming and made me feel at ease during the visit. I have already recommended their services to friends and family.
Fantastic experience: I regularly come to see Dr MJ for all my skin care queries and found from all the aestheticians I’ve visited over the years, that she is by far the most experienced and knowledgeable, she’s the best! The practice is super modern, Jay on reception is a sweetheart and always very welcoming. I’ve also had amazing facials and peels from Becca, I try and go every month to see her! Since coming to this practice, my skin is the best it’s ever been.
Fantastic experience: Becca, Leah and Jay have been wonderful, they have provided fantastic customer service. Thank you so much Smileworks!
Fantastic experience: Came to Becca for Aerolase for my acne and she was super helpful and friendly! Nice clean clinic and Jay on reception couldn’t be more lovely - hopefully back soon :)
Fantastic experience: Thank you very much eduardo and andreea your service was unbelievable! Highly recommend both
Fantastic experience: I recently had my second Sculptra treatment as a model with Dr MJ, and once again, I was incredibly impressed with the entire experience. From the moment I walked in, I was warmly welcomed by Jay at reception, whose friendly and professional manner immediately put me at ease. He’s so polite and attentive – a real credit to the team. Dr MJ is not only highly skilled but also takes the time to explain everything clearly and ensure comfort throughout the treatment. Her technique is gentle, and she has a fantastic eye for detail. I felt completely safe in her hands, and I could already see subtle, natural-looking improvements developing over time from the first session. Smileworks maintains a clean, calming atmosphere, and I genuinely enjoy coming in. Being a model for this treatment has been a great experience – professional, respectful, and educational. Highly recommended!
Fantastic experience: I just finished my Invisalign treatment with Eduardo at smileworks and I couldn't be happier or recommend he/them enough. Super professional, attentive and accommodating. Eduardo managed the expectations super well from the beginning and the treatment went exactly as he said. It's something I should have done years ago but glad I did it with them. Thanks Eduardo, Ana and Paula (and rest of team)!!!
Fantastic experience: I cannot recommend these guys highly enough. Eduardo is genuinely the nicest man you’ll ever meet and he makes you feel super comfortable. The rest of the team I’ve encountered have all been lovely as well and super professional! If you’re looking around for options, you can stop your search here, they’re brilliant.
Fantastic experience: Had to get an emergency appointment as I broke one of my lateral incisors at work and as it was a front tooth I was beside myself. They fit me in the same day, and Eduardo & Savannah were amazing & looked after me. Eduardo built me a new temporary tooth so I’m not so embarrassed (it looks better than it did previously, he’s magic) and then set me up with an appointment to go and sort out getting a bridge to replace the temporary measure he has put in for me. Couldn’t be more grateful. Such a friendly team!
Fantastic experience: Brilliant treatment & service from Zermina & Joanna at Smileworks. Thrilled with results & can’t wait to see you again soon.
Fantastic experience: Excellent service cannot believe the results. I cannot recommend Smile works highly enough
Fantastic experience: Eduardo has been amazing from my initial consultation, gives me all the information and calms any nerves
Fantastic experience: Paula and the team at Smileworks are super friendly and helpful. I’ve had 4 visits here so far and can’t praise them enough for how welcoming and professional they are. Thanks for looking after me! I would definitely recommend them to anyone who is looking for dental work. Thanks Smileworks.
Fantastic experience: The service here has been great so far, with really professional and knowledgeable staff. Eduardo and Andreea did a fantastic job of making me feel comfortable during my first brace fitting. Likewise, I had a previous appointment for a filling and hygienist cleanup. The dentist and her assistant were excellent at making me feel at ease, especially since I was feeling very nervous. Despite being a bit expensive, it's been great so far; I can't wait to see the results of my smile makeover.
Fantastic experience: I have received my treatment from eduardo and martyn and I have never felt more comfortable with a dentist or orthodontist they were kind patient and very professional and made sure I was doing ok throughout the process 100% recommend
Fantastic experience: Kall and Jo made my visit informative , enjoyable and transformative ....Dentists were never like this :)...I'm now a Smileworks convert
Fantastic experience: Great experience from start to finish - everything was fully explained to me regarding the process, timeline, expectations etc. I started off with EVO3 enlighten home whitening kit which Khalid had suggested, and it definitely lived up to his recommendation. It was a 3 week treatment and the results were astonishing - after just 3/4 days I could see a massive difference in the colour of my teeth. I then went through the process appointments leading to my composite bonding treatment which again surpassed expectation. Within 4 hours my teeth were transformed into the exact shape and design that me and Khalid has discussed in earlier appointments. All the staff were so friendly and welcoming every time I was there and the practice is pristine, you just know you are getting top quality care at SmileWorks. I'd like to give Khalid and Martin a special mention for completely transforming my smile and making my entire treatment journey one without any worries and full of laughter. I definitely smile a lot more now thanks to Smileworks.
Fantastic experience: Eduardo is an excellent & very professional dentist. He patiently explains each stage of the procedure & is super friendly.
Negative experience: We made our credit card information available and it was deemed insufficient. We were told to wire funds in advance in order to even schedule an appointment. Yes, you read that right. Wire transfer. For what reason? You think we’d commit fraud and be stupid enough to come in person? Surprising that a dental office would hold their patients/customers in such low esteem.
We’re sorry to hear that your experience arranging an appointment from overseas was frustrating. As a busy private clinic, we require a deposit to secure all bookings, which we clearly explain to every new patient. We understand international payments can be challenging, so we explored several solutions with you, including providing our secure online booking link, offering to call you, asking you to call us, and even attempting a text-to-pay option. It was only after these options proved unsuitable that we provided our bank details. We take pride in being both transparent and accommodating, and we stand by the steps we took to help you book your appointment. The solution we provided you was a practical and secure approach, consistent with how we handle bookings for the few who are unable to book via any of our other many options. Abby Harding Operations Manager
Fantastic experience: Outstanding Experience – So Happy With the Results! After a disappointing experience with another dental practice, I was quite nervous about getting my composite bonding redone. From the moment I arrived, Zarmina and her assistant Steph made me feel completely at ease. They were both incredibly kind, professional, and attentive throughout the entire process. Zarmina’s attention to detail and skill are truly exceptional – she really took the time to understand what I wanted and delivered results that far exceeded my expectations. Steph was equally wonderful, creating such a calm and reassuring atmosphere during each appointment. My teeth now look natural, clean, and beautifully shaped – I honestly can’t stop smiling. It’s such a relief to finally feel confident about my smile again. I’m beyond grateful for the amazing care I received and would highly recommend Zarmina, Steph, and the whole team to anyone considering cosmetic dental work.
Fantastic experience: Eduardo has been lovely since the start of my braces journey! Always kind and and smiley and looking forward to seeing my new teeth! Savannah was also lovely too! Love the smileworks team!
Fantastic experience: I had a very positive experience at Smileworks. Following a medical emergency, I was told to consult a dentist immediately and despite not being a prior patient, Smileworks were happy to oblige quickly and efficiently. The dentist and their assistant, Khalid & Jo, were wonderful. After discovered a cavity, I was treated with a filling and cleaning without any hassle. Everything was well communicated, fast and all of the staff was very friendly.
Fantastic experience: Ever since I’ve had my braces my teeth has improved so much and I feel a lot more confident about my smile. I can’t thank Eduardo enough for all the work he has done over the years with my orthodontic treatment, I’ve had such a great experience with him and i highly recommend going to him
Fantastic experience: Had such a great experience at Smileworks. From my first initial appointment I had with Paula to my composite bonding she made me feel very relaxed and comfortable, consistently asking if I was ok or if I needed any breaks and, I am very happy with my results. Also had my wisdom tooth removed at Smileworks and there was no pain after, very smooth extraction and recovery! The reception team are also wonderful, very well mannered especially the lad who works on reception (not sure of his name!). Overall, very enjoyable experience and atmosphere at Smileworks would highly recommend especially to those who are nervous about going the dentist!
Fantastic experience: I have recently had composite edge bonding by Emma in Smileworks, my whole experience was so professional, safe and informative, and Emma is very skilled and talented. Emma ensured I was in the best care and got the results I hoped for, whilst ensuring my natural teeth didn’t incur any damage. I have been a patient of Smileworks since 2017, I’ve had normal treatments such as check ups/ hygienes, and then different procedures such as wisdom teeth extractions and now bonding, it is always so professional and friendly every single visit I have! I would 100% recommend this dental practice!
Fantastic experience: Excellent work by Dr Charlotte, she listened and delivered exactly the look I wanted, gentle lifting in a few areas so no one would notice any difference, it looks so natural! Gentle tweaks for a fresher look, I couldn’t be happier! Thank you Dr Charlotte brilliant work!
Fantastic experience: Today I started my fixed braces journey with Eduardo & Andreea. From the moment of looking for a dentist to help me achieve my dream smile I came across Eduardo & Ana. There work speaks for it self it really does what they have achieved with many cases is spectacular the care and quality speaks for it self. Upon having my consultation with Eduardo it was clear I have arrived! He put me at ease explained everything clearly and was so knowledgeable so I went ahead and booked in straight away. Today I had my lower brace fitted and again the level of care was amazing he went above and beyond to to make me comfortable. His gentleness, patience an level of care was out of this world Simply amazing all round thank you
Fantastic experience: Ana is always very sweet. She helped made my smile a lot better:)
Fantastic experience: I hadn’t been to the dentist for a long time (more than I’d like to admit) and from my very first dealings with Smileworks they made me feel at ease, comfortable and a lot better about coming in for my first check up. I had my first appointment with Rebecca Newbold for a cleaning and was so anxious beforehand and didn’t really know what to expect, Rebecca and her assistant put me at ease throughout the whole thing and I was shocked at how comfortable I felt throughout the whole thing. I’d also like to mention that there was a male member of staff on reception the first time I went in and he put me at ease immediately and made me feel better about being there as I’d gotten a little anxious and emotional about my visit and also being slightly late. I’ve since booked in a proper dental consultation and had a few fillings also with Rebecca and Milena and I can’t thank them and the whole team at Smileworks enough for my experience. My fillings didn’t hurt at all and I’m actually excited for my next visit, it’s definitely ended my fear of dentists and dental work. They’re absolutely amazing! ❤️ Also, thank you to the treatment coordinator team who supported me with my treatment plan, payment options and were just generally so lovely and understanding about my situation.
Fantastic experience: I recently had composite bonding done by Paula and Martyn, and I couldn’t be happier with the outcome! From start to finish, the entire process was incredibly easy and stress-free. Both Paula and Martyn are true professionals-friendly, knowledgeable, and clearly passionate about what they do. They took the time to explain everything, made me feel completely comfortable, and delivered results that exceeded my expectations. My smile looks amazing and I’m so grateful for their expertise. Thank you !!!
Fantastic experience: I cannot thank enough Eduardo and Ana for the brilliant work they’ve done in the past 2 years with my orthodontic treatment. They have been very professional. Even though I live quite far from Smileworks, Liverpool, I always go there for any dental issues or treatments I need to do. Many thanks once again!
Fantastic experience: I had forehead fillers at smile works and it was the best thing I have ever done Dr MJ is amazing and very professional at what she does. I was so impressed from start to finish with smile works Very caring. I would definitely one million percent recommend smile works to the world if you haven’t already heard. Thank you once again smile works especially Dr MJ
Negative experience: My worst experience at a dental clinic began when I booked an appointment for a hygiene treatment and check-up. After confirming the appointment, I took a day off work, only to find out that the staff had not scheduled the hygiene treatment. Despite multiple calls and follow-ups, my appointment was eventually rescheduled, but it was cancelled because I arrived 10 minutes late. I was assured that management would contact me to resolve the issue, but after nearly three months of waiting, I have yet to hear from them. Due to the clinic's inefficiency and lack of accountability, I have lost £185.
Hi Paul, I emailed you on 10th January at 1:01 pm to offer the opportunity to clarify your concerns regarding the disputed payment at reception, as arriving 35 minutes late to your appointment meant a charge was applied. Your raised voice towards the team suggested frustration, and I wanted to understand your perspective, as this interaction was not appropriate. If you'd like to discuss this further, please feel free to respond to my email. Abby Harding Operations Manager
Fantastic experience: I had an amazing experience with Khalid and Martyn having his periodontal deep clean. I have a phobia of needles and this had been a day of dread for me for the lead up to however I would say and did say to both Khalid and martyn this has been by far my best experience. From beginning to end they both put me at ease. Didn’t sneer at my phobia. Talking me through it and gave me a stress ball to use whilst getting the needles. I’ve had awful experiences in the past where I have felt ridiculed for having this phobia as if it was a choice for me to have a fear of needles. However martyn and Khalid were amazing and put me a full ease and relax throughout the process. Talking me through each step. Thank you to the both of them for the kindness and professionalism. I’m one step closer to a smile with confidence.
Fantastic experience: Eduardo was really nice and explained the braces journey from start to finish! Excited to see the results
Fantastic experience: Eduardo did a fantastic job today i got my braces done everything went perfectly well. .
Fantastic experience: I'm absolutely thrilled with my recent treatment of Morpheus8 with the fabulous Becca. She's just the best !! Very thorough but always checking I'm okay, wouldn't go to anyone else but her. I would also like to thank Jay on reception from the minute walking into smileworks he's so welcoming friendly and nothing is too much trouble. Excellent service as always, thank you so much Smileworks see you very soon ❤️ xxx
Fantastic experience: The best two out there, Dr. Ana and Dr. Eduardo are so gentle with me and have made my appointments much easier with my anxiety, had the best 2 years under their care❤️❤️❤️
Fantastic experience: This is the best dentist ever! JK is absolutely professional, excellent service. Tbh, i used to have fear of dentist and now i had to have tooth extraction and dental bridge. I was so worried i had put it off for month. But it wasnt painful at all, not during the procedure and also not afterwards. And my new teeth look absolutely amazing. I 100% recommend.
Fantastic experience: Had a great time getting my braces fitted. Eduardo and Andreea made me feel very comfortable and even let me choose the music we listened to while they fitted the braces. All very professional and informative.
Negative experience: The dentists and nurses are great—very professional, kind, and skilled. But I think the appointment policy is unfair. If they cancel or change an appointment, it’s no problem, even if I took time off work and lost my wage for that day. But if I’m late or can’t attend, they charge a lot of money. I understand that missed appointments are an issue, but the fee is too high. It would be better if the policy was fair for both sides.
Hi Zabhi, Thank you for your feedback and for sharing your concerns. We aim to be as fair as possible with our cancellation policy, which is shared at the time of booking, on your confirmation email and reminder texts and reflects the time we've set aside for your care. We understand that unexpected things can happen, but same-day cancellations or missed appointments make it difficult for us to offer that time to other patients. We truly appreciate your understanding and hope to welcome you back soon. Abby Harding Operations Manager
Fantastic experience: Eduardo was very attentive and made me feel safe and comfortable throughout my treatment
Fantastic experience: Eduardo and Milena were fantastic. Fit me in for an emergency appointment. Excellent service
Fantastic experience: Eduardo's service was AMAZING, I had got the Invisalign and I've just finished. I was very happy with him. I couldn't ask for a better result. Highly recommended
Fantastic experience: I am seeing Eduardo for my aligner braces and it has been the loveliest experience! He is so knowledgeable and has made me feel comfortable every step of the way! He explains everything in detail and will spend however long you need making sure you feel ok ☺️ Thanks Eduardo! So excited for my aligner journey
Fantastic experience: Thank you to Zarmina and Steph for the work completed. Happy with the results I'd recommend this place if you're thinking of any dental work.
Fantastic experience: Zarmina and Steph were the dream today! As a nervous patient they really looked after me, and went above and beyond to make sure the work they did to my teeth was natural looking and matching. Amazing results, thank you so much!
Fantastic experience: Zarmina and her assistant did a great job of my crown and filling. I consider myself quite a nervous patient when it comes to the dentist. Zarmina was excellent at putting me to ease. Extremely informative and competent. Would not hesitate to recommend.
Fantastic experience: I had the best experience at Smileworks. Dr Benito is very caring, empathetic and listens to your needs. Highly recommend! Looking forward for my perfect smile ❤️
Fantastic experience: Eduardo was very accommodating and fixed my composite bonding that was done by another dentist, amazing work! Thank you
Fantastic experience: Charlotte is absolutely wonderful! Incredibly professional and thorough in every step that she walks me through and ALWAYS makes sure I’m comfortable before she starts. I always leave feeling so much brighter when I’ve been to one of my appointments. She’s an absolute credit to Smileworks and one of their biggest assets!
Fantastic experience: 1st class dental service, I have no hesitation in filling in this review form. I would like to personally thank kaleed and all the staff on the day for been so welcoming and polite. Painless friendly caring state of the art facilities in a trendy part of the city 2 mins walk From the Hilton. Thank you Thank you Thank you!
Negative experience: Please take careful consideration when signing up for dental work at this practice! Have suffered over a year of horrendous dental issues since! The dentist responsible has left Smileworks and has kept monies for work not carried out Smileworks have been unable to resolve my issues because the dentist concerned has left! Would not wish this on any human being.
Fantastic experience: Couldn’t be happier with my new smile, the treatment I had done by Paula, JK and Rachel was excellent and the cost wasn’t as much as people think. I was thinking about going to Turkey to get them done but my sister recommended going to the Smileworks and after seeing her teeth it was a no brainer and cost less than it would have going to Turkey. Highly recommend Smileworks just go for an initial assessment and they will tell you what work needs doing and how much it will cost for total work. You will be surprised 5 star rating from me ☺️
Fantastic experience: Great experience at Smileworks. Georgia and Aimee on reception were very friendly, and Kayleigh and Andrea in the surgery were also great.
Fantastic experience: I had the absolute pleasure of learning from Dr. MJ at Smileworks Liverpool, and I cannot recommend her highly enough. From the moment I arrived, she was incredibly welcoming and professional, creating a relaxed yet highly focused learning environment. The atmosphere at Smileworks is the perfect balance of comfort and structure, making it an ideal place to develop new skills. I had the opportunity to learn ultrasound under Dr. MJ’s guidance, and the experience was nothing short of exceptional. Her ability to break down complex concepts with clarity and precision is truly admirable. She doesn’t just teach—she ensures you fully understand the technique, encouraging critical thinking and hands-on practice to build confidence and competence. Her enthusiasm is infectious, making even the most intricate aspects of ultrasound both engaging and enjoyable. What sets Dr. MJ apart is her genuine dedication to helping you improve, not just for yourself but for the benefit of your patients. She inspires you to strive for excellence, instilling a deeper understanding of how these skills translate into better patient care. I left the weekend feeling more knowledgeable, capable, and motivated to continue refining my expertise. If you're looking for an exceptional learning experience 1-1 or group in a supportive and professional environment, I highly recommend Dr. MJ and Smileworks Liverpool. I am truly grateful for the opportunity to have learned from such a skilled and passionate professional. Thank you SO much. the Smile works team is nothing short of near enough perfect! and not forgetting the wonderful Alicia! and the fab girls on the front of house! Plus Liverpool is AMAZING! xx
Negative experience: Went in for a consultation as wanted to make a decision between a few clinics I was looking at if I was going to spend such a big amount of money. I must say their general hygiene really let the clinic down and the consultation was very pressurised.
Hi Scott We’re unable to find any record of a patient under your name, nor can our team recall your visit. If you are a genuine patient, please reach out to [email protected] so we can address your concerns. Thank you. Abby Harding Operations Manager
Negative experience: This doctor slanders and bullies aesthetics practitioners online, gaslighting them, then belittling their responses. Dr, in a world where mental health is delicate, you need to exercise your obligations as a medical professional, and be kind.
Hi Prin We cannot find any record of you being a patient or having any interaction with our clinic. We are committed to providing a supportive and professional environment. If you have any genuine concerns, please reach out to us directly. Thank you. Abby Harding Operations Manager
Fantastic experience: I am very happy with how my teeth look now! Eduardo explained everything to me and made me feel relaxed about the whole process. Thanks again.
Fantastic experience: I had Invisalign treatment with Eduardo and couldn’t be happier with the results. My teeth look great now! The whole team at smile works are kind and professional. Thank you!
Fantastic experience: Half way through my dental treatment with lovely Zarmina and Steph… really pleased with what they have done so far…absolutely faultless treatment… if you need to see a dentist then this is the place to go… and i can't thank them enough for putting me at ease and giving me my smile back…if I could give it a 6 I would.
Fantastic experience: Tom's a magician completely changed my smile and I thank him so much. Really friendly and helpful on explaining what he done and overall a great experience. He was able to get it done fast too, which was amazing. Staff were also really welcoming too :) Highly recommend. 10/10
Fantastic experience: It was amazing and good and an awesome dentist 5 stars⭐️⭐️⭐️⭐️⭐️
Fantastic experience: Came here two years ago to sort out my teeth and can say they've done an excellent job. Thanks to Eduardo for looking after me . Highly recommend if you're looking for Invisalign based treatment
Fantastic experience: I had an amazing experience with Dr. Ana Rocha throughout my Invisalign journey. From day one, I loved her human-centered approach: always smiling, kind, and genuinely supportive. She guided me through every step of the process, ensuring all my requests for information and documents were taken care of with ease. Her competence is truly impressive; she does everything effortlessly and with great precision. Beyond her expertise, she creates a welcoming atmosphere in the clinic, treating everyone with warmth and friendliness. If you are someone who feels stressed or scared about orthodontic treatment, she is the best person to put you at ease. I am incredibly satisfied with the results and forever grateful for her care. Highly recommend! Thank you Ana & Smileworks team
Fantastic experience: I had the pleasure of seeing Rebecca Newbold for some dental work, and I couldn’t be happier with my experience. From the moment I walked in, she was incredibly friendly and made me feel at ease. She took the time to explain everything in detail, which helped me feel comfortable with the procedure. The work she performed was nothing short of amazing. I’m extremely happy with the results—my smile has never looked better! On top of that, Rebecca was very flexible with scheduling, She was also great with follow-up appointments, ensuring everything was healing properly and that I was satisfied with the outcome. I highly recommend Rebecca to anyone looking for a professional, skilled, and caring dentist. She truly goes above and beyond!
Fantastic experience: I recommend this wonderful clinic, which was the only one (as far as I tried) that helped me with my problem, considering that I had not been their patient before. In addition, a big thank you to Mr. Eduardo, for the friendly atmosphere and such a great approach to the patient and doing a great job :)
Fantastic experience: I’ve had the most amazing experience with Ana at Smileworks through my Invisalign procedure. Thanks for looking after me and making me smile again!
Fantastic experience: I can't recommend Smileworks enough. All staff were kind, friendly and helpful. Eduardo was very knowledgeable and clear. He talked me through all my options and was very patient to answer my questions or concerns. Other dentists told me my case was too complex for Invisalign, but Eduardo's experience meant he knew exactly how to approach it, and my treatment was complete within a year! It's the best thing I've done for myself. Thank you
Fantastic experience: Had a consultation a couple of months ago & was happy with the information Eduardo provided. The clinic is clean, staff are friendly and Eduardo is very knowledgeable. I've had a number of scans, photos and 3d scan to see exactly what teeth need to be corrected and how. Had my first fitting for braces today. The appointment wasn't long and getting them fitted wasn't painful. Eduardo has provided a detailed plan on his intentions/plan with my teeth and provided information verbally and in paper about how to care for teeth with braces. Would reccomend :)
Fantastic experience: Had my Botox done with Dr Charlotte who was so lovely, asked questions around what I wanted to achieve, looked at skincare, was realistic about what results I’d get and made me feel so relaxed and comfortable. I was given techniques to help me manage the injections along with a few stress balls which really helped! My results are so natural and it’s given me such a confidence boost. Going back for my top up and seeing my progress pictures I couldn’t believe the difference. Couldn’t have asked for a more professional approach with epic results. Thank you ☺️
Fantastic experience: Ive had 2 of my sons come to smileworks and the service has been exceptional. I cannot recommend Eduardo enough, he has been brilliant at every appointment and has provided great advice at every stage of the brace process. A true gentleman and an asset to the clinic. The team are all super friendly with fantastic receptionists. Thank you
Fantastic experience: Eduardo and Helen were amazing. They made me feel so comfortable and safe during my appointment. And Eduardo really made my braces journey a breeze.
Fantastic experience: Had my braces done with Eduardo. The results i couldnt be happier. Amazing service every time
Negative experience: Ms MJ really upset me as a filler complication patient by refusing to go on with the original treatment which had started off great, by refusing to give me a review appointment as in our treatment plan although I practically begged her and gave her my evidence. I feel like she didn`t listen and cooperate with me despite she had the knowledge to do that and let me suffer by visiting other doctors desperately ( who also went on to partially dissolve the filler but not completely). At first, thankfully she dissolved a big chunk of my filler that nobody was able to dissolve at first, and when I told her there were still 2 areas remaining that bothered me a lot, she strongly refused to examine me as in our plan for a review appointment, and insisted that she needed an MRI from me. My MRI findings showed no fillers which is practically not true because other doctors I begged went on to partially dissolve the filler ( just couldn`t target very well so they couldn`t dissolve it all). When I was very upset, I sent her a few pictures again with this proof where my filler was partially dissolved from the other doctors after her which she dismissed me again. All in all, I feel like she abandoned and dismissed me without feeling the need to examine me up close and at least listening/or try cooperating.She has a great potential but she doesn`t listen to her patient and communicate with them which I am gutted to say because she could have saved me by now. I would have been ok if she had just agreed to see me once more and give a second check with the ultrasound. Or just discussed with me the situation in detail after which I wouldn`t have been giving this review. I am so so upset. Reply to the owner: Dr MJ, your reply does not exactly address what I wrote. I understand you partly too but I really hope you would listen to your patients and communicate better one day because medicine is not always that black and white.
Glad we were able to help you initially. Our clinical decision making is supported by the findings of the MRI. When there is no filler to dissolve, we don't dissolve any filler.
Negative experience: I had a terrible experience with Smileworks. After calling to inquire about a dental treatment, I was weighing the high costs before confirming my appointment. To my shock, before I could call back, I received an unprofessional email from their receptionist calling me a "time waster." I find it unacceptable for a clinic that charges premium prices to treat potential patients in such a rude and disrespectful manner. I won’t be returning, and I would urge others to reconsider if they’re expecting professionalism and courtesy.
We’re truly sorry you received this email with the disrespectful comment. It was inappropriate, unprofessional and upsetting. This is not how we normally do things here at Smileworks, and we’re taking this very seriously. We want to make it right so please reach out or pop in, so we can discuss how to move forward together. We really appreciate you letting us know, and we promise to do better in future. Thank you, The Smileworks Team
Fantastic experience: I had an appointment last week for lip filler with Nurse Leah, It was my first time ever getting any sort of filler or cosmetic work and I've never had any sort of dental work. I was extremely nervous as I have a phobia of needles but Leah was so incredibly patient and understanding. We had a thorough consultation and Leah listened carefully to exactly what I wanted. I wanted a very small change with a natural outcome. I love the way it looks. None of my friends have noticed the difference which is what I wanted, but I notice and feel much more confident. It doesn't look at all like I've had filler. I will definitely be booking with Leah again and I would definitely recommend Smileworks.
Fantastic experience: Everything was explained to me before and during the process, Eduardo and Milena were very friendly and kind so I felt relaxed during the appointment, thank you both!
Fantastic experience: I recently completed my invisalign journey unde the care of Eduardo and the smileworks team. Super professional and considerate throughout, everyone was lovely and I'd 100% recommend Smileworks to anyone. Eduardo took the time to explain all the steps involved in my treatment, answered all my questions and provides the highest standard of care to his patients. I'd also like to mention Kayleigh and Paula who played a role in my regular reviews and final composite bonding which all came together to give me a smile worth waiting for. Thank you!
Fantastic experience: Zoe and the team at Smileworks were so experienced and friendly. Thank you for a fantastic service, my teeth feel so clean!
Fantastic experience: Really happy my teeth look so good. Paula is so lovely and did an amazing job. Teeth look so natural and are exactly how I wanted. Recommend so much - the perfect place to go if you want a new smile.
Fantastic experience: Amazing service, cheerful, helpful staff. Dentist Eduardo is very caring, he explains procedure and ensures patient is comfortable throughout. I would highly recommend this dental practice, worth every penny :)
Fantastic experience: Eduardo made me feel so comfortable and at ease from my first consultation to having braces fitted today. I was so nervous beforehand but he talked me through every step and told me what to expect, putting me completely at ease. Looking forward to finishing my treatment with Eduardo and the team
Fantastic experience: I’ve recently had some treatments done with Leah. Leah is so efficient and precise. She has a beautiful Aura about her and makes you feel at ease. She’s full of knowledge and had all the answers to my questions. She works with professionalism and is just amazing at what she does. She was a complete stranger to me but it felt Like I had known her for ages. Thanks Leah and see you again soon x
Fantastic experience: I recently completed my Invisalign treatment with Dr. Eduardo, and I couldn't be happier with the results! From the very first consultation, Dr. Eduardo took the time to explain the process and address all my concerns. His expertise and attention to detail made me feel confident throughout the journey. Now, I am very happy with my teeth and I feel more confident than ever! I highly recommend Dr. Eduardo to anyone considering Invisalign. His professionalism and dedication truly make a difference.
Fantastic experience: Would highly recommend this dental practice to anyone looking to improve their smile, I’ve just had my braces fitted by Dr. Eduardo and Faye and they made the whole experience very easy to get through whilst doing a fantastic job. Can’t wait to see the results! To tag onto my review, I’ve just had my braces removed and I’m delighted with the results. Big thanks to Eduardo and the team, they’ve all done an amazing job!
Fantastic experience: Hadn't been to a dentist in years and my teeth were my biggest insecurity. Went to smileworks with the intention of wanting some removed and getting some implants ti improve smile - instead Eduardo nicely persuaded me to get braces instead and stopped me from making the awful decision to get turkey teeth which was the best decision! My teeth are now perfectly straight and I didn't think that would of been possible with how messed up they were! Massive improvement and very happy with the results and treatment provided by Eduardo - massive thank you!!
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