Dawley Dental Practice & Implant Clinic
Information about Dawley Dental Practice & Implant Clinic
Opening hours
- sunday: (closed)
- monday: 7:45-17h
- tuesday: 7:45-17h
- wednesday: 7:45-17h
- thursday: 7:45-17h
- friday: 7:45-17h
- saturday: 7:45-15:15
We are here to help you look after your teeth and to keep you smiling. The practice has been looking after patients in Telford for over 60 years. We provide general dentistry for the whole family, but also provide specialist treatment such as teeth whitening, implants, cosmetic dentistry, orthodontics, anti-wrinkle injections, and many other aspects of modern dentistry.
Our comment from Best Dentists about Dawley Dental Practice & Implant Clinic:
Dawley Dental Practice & Implant Clinic has established itself as a go-to dental facility for patients seeking compassionate and professional dental care. The practice is renowned for its welcoming atmosphere and the friendly demeanor of its staff, which includes dentists, nurses, and receptionists who consistently go above and beyond for their patients.
Many clients have shared their positive experiences, highlighting aspects such as:
- Comfortable Environment: Numerous patients, particularly those with dental anxiety, have expressed appreciation for the calming approach of the staff, who take the time to explain treatments and procedures, helping them feel relaxed.
- Efficient Service: The practice is praised for its prompt appointment scheduling and high-quality care. Instances of being accommodated on short notice for emergencies have been particularly well-received.
- Expertise and Quality of Care: Reviews frequently commend the skill and professionalism of the dentists and hygienists, who provide thorough and effective treatments ranging from routine check-ups to complex procedures.
- Supportive Staff: The reception team is often noted for their helpfulness and friendliness, which enhances the overall patient experience.
Overall, Dawley Dental Practice & Implant Clinic is highly recommended for anyone looking for top-notch dental care in a supportive and friendly environment. Their commitment to patient comfort and professional excellence is evident in every visit.
Services and Treatments
Dawley Dental Practice & Implant Clinic: Reviews
Positive experience: I am an awkward patient when it comes to the Dentist. But this Dentist I feel comfortable and trust them, to do a good job.
Fantastic experience: Fantastic service, needed an appointment for a lost filling 3 days before my holiday, managed to fit me in within 48 hours .Excellent work by my dentist and assistant.
Positive experience: I visited the Dawley practice yesterday for the first time. I'm a very nervous patient but all staff were kind and understanding, I will not feel as nervous on my next visit.
Fantastic experience: Iv been to visit the dentist Peter and his lovely assistant also i had a appointment with the hygienist Alva his lovely assistant Lola they made me feel at ease there was no judgement which I think it’s amazing especially as I’m a very nervous person at the dentist I would most definitely recommend Dawley dental practice also the receptionist are very friendly
Fantastic experience: I attended the surgery today after a very long time being absent from any kind of treatment. Due to Severe Anxiety. Natalie & Ellie made my vist extremely pleasant - talking through my options. Both were very welcoming, pleasant & caring of my concerns. This was a very positive experience.
Fantastic experience: Absolutely amazing dental practice. I have been with them for many years now, and they just keep getting better and better. Billy and her assistants are second to none. Thanks for all your hard work and kind and caring mannerism.
Fantastic experience: Had an issue with my implant moving, managed to get a quick appointment and Arminder was very knowledgeable - knew the make of the implant - even though he wasn’t the dentist that completed the implant and it was over 10 years old, had all the necessary tools to fix it for me. X-rayed the area and confirmed all was healthy and good. Having had it looked and tightened about 2 years ago, he was the only one to notice it needed a slight recess and the heavy contact would continue to make it loose over time. Really impressed.
Fantastic experience: Second time here for a check up and the staff are amazingly sweet and thoughtful. Thank you for the wonderful service today :)
Fantastic experience: Hygienist was Jenny. She spent time with me to work out what had changed in my lifestyle to cause staining in the front on my teeth. They also look great. Her manner was very friendly and professional
Hi Helen, thank you so much for the positive review!
Fantastic experience: Alex (Receptionist) was lovely very patient with me after my treatment. All the staff are very considerate of me as I was very nervous. Would highly recommend
Fantastic experience: ** updated 24.6.25** another fabulous visit to Dawley Dental. Again Dr Cameron showed my brother extra special kindness and patience assisted by the lovely Sophie. Special mention to new receptionist in Training Alex - kept up the good work ! And as always the truly exceptional Jayne who is always an absolute gem :-) See you in 6 months ! Absolutely delighted with the service provided to my brother and myself last week. My brother is a wheelchair user, has a number of health concerns and has been a patient for many years. We were both put at ease and treated with kindness and patience by Dr Cameron, Nurse Millie, and a very special mention goes to your outstanding receptionist Jane. Jane has looked after us so well on many occasions and she is an absolute credit to your Practice. I’m very grateful that she was there last week as she’s always goes above and beyond for my brother and me as his carer ❤️
Hi Carole, thank you for sharing your positive experience! We're happy you found our staff to be so supportive during your brothers appointments. Have a lovely day.
Fantastic experience: I'm thoroughly impressed with the scaling and polishing service I received! Iqra was absolutely fantastic - her professionalism and reassuring demeanor put me at ease throughout the entire process. Even when I felt some discomfort due to the pressure, she was gentle, understanding, and explained everything clearly. The treatment was thorough, and my teeth feel amazing! Highly recommend!
Fantastic experience: The service at Dawley Dental practice is of high standard.Expensive,but if you want prompt and professional then thats what you are paying for. Dr Ed Lane is very professional,always explains everything in detail which is great,you know where you stand.Thanks for the service and also to the assistant's who make things a little easier for the dentist's. Great Team keep up the great work! Mark Van Jaarsveld.
Positive experience: Particularly since the practice received a much needed makeover, it’s gone the way of a lot of things, it’s all about the money and “ upselling”. The staff car park looks like premiership football players are visiting. The whole of the British dental system is broken which is such a shame.
Fantastic experience: Rang the practice this morning after losing a filling on holiday. Not only was the the phone answered almost immediately but they managed to fit me in with an emergency appointment this afternoon. If that's not excellent service then I don't know what is. Thanks Jane and Alex on reception and the dental staff too of course.
Fantastic experience: A lovely experience for my little boy on his first visit today. Dr Cameron and his nurse made him feel welcome and at ease. They were super friendly and definitely know how best to communicate with children. Even my eldest had seen Dr Cameron previously and let him extract his tooth when he is usually a very nervous kid regarding anything medical! The new renovations make it a lot more welcoming too.
Fantastic experience: I am quite a nervous patient and was seen today by Dr Cameron and assistant Lola. From start time finish I was made to feel at ease and given the best advice and treatment. Would highly recommend this dentist.
Hi Sophie, Thank you for the great review!
Fantastic experience: Everything was explained well. Ed kept me calm as he takes everything at your pace and takes the time to answer any questions
Hi Cath, Thank you for your kind review.
Fantastic experience: High recommend this dental practice and especially Dr Billy Koner and her assistant Beth . She is absolutely fantastic and listened to my concerns as an anxious patient and has delivered excellent results! Really looking forward to re attending to see her again!
Hi Gemma, Thank you for the 5 star review. We appreciate you taking the time to let us know how we did. Have a great day. See you soon.
Fantastic experience: 5* service from Ed & Anna. Honestly cannot recommend them enough, didn’t feel a thing and was given all the info throughout my appointment.
Hi Alice, Thank you for the 5 star review. Have a lovely day. Take care.
Fantastic experience: Just to say what fantastic treatment I received from simran and Kelly on 9/6/25 very professional and explained everything to me would recommend them to anybody requiring dental treatment. A big thank you for your excellent treatment
Hi Tony, thank you for taking the time to leave us this review. We really appreciate it. Have a lovely day.
Fantastic experience: As the new entry door is now at the front of the surgery is alot better with more room , only problem i faced is being in a wheelchair is the sloop going upto the door , found it bit hard going to get up there , apart from this minor problem , Apart from that Receptionist excellent , polite, well spoken, able to understand them as explained very well, had a bit of a laugh in-between the conversation, which makes you feel at ease, then ask me to wait in waiting space until called, The dentists lady assistant came into waiting room and called my name and it was my turn to go through to the dentist the dentists assistant was very nice and quite happy , but after going into the room , she became working behind the dentist taking notes about my teeth and instructions being said from the dentist about my teeth came to say it was my turn then followed her in to the dentist room, My dentist is very thorough with his job explained all to be done, chatted about teeth and my rest of my day , we have a laugh or two , he very welcoming and professional in all he does for me and I expect for his other patients the same , at the end of the dental check he explains what to next route to go down regarding my teeth , and get me booked in to make another appointment for 6 months time at reception, for which I did, my overall impression of visiting the dental practice was 10 out 10 all the way through from start to finish , Thank you so much Stuart swinnerton Market drayton
Hi Stuart. Thank you for taking the time to leave this great detailed feedback. We strive to make all of our patients comfortable and happy with the services we provide and we are super pleased we were able to do this for you. Take care and have a lovely day.
Fantastic experience: I have been attending this practice for a few years now and never had a problem. The staff are helpful staff. Caring and professional. Jane is super friendly on reception.
Hi Anna, Thank you for the 5 star review! Have a lovely day.
Fantastic experience: I wish i had gone here sooner! This dentist is very good, the building is modern and clean and the staff are kind and knowledgeable. I had a filling done by Simran today and she did a great job. I was slightly worried that i might feel uncomfortable but i was given local anesthetic so it was done painlessly. I felt very comfortable throughout the whole procedure. My mom also went here not too long ago for an emergency tooth problem and they did a great job at helping her feel better. I definitely recommend this dentist :)
Hi Nikola, we're so glad that we were able to go above and beyond your expectations! Hope to see you again as a regular patient at the practice. Have a great day.
Fantastic experience: Can’t recommend this practice enough. Billy is a fantastic dentist to have especially if you have anxiety around dental health like I am. I have had such a good experience since joining a few months ago and I wouldn’t want to go anywhere else now. The girls on reception are very welcoming and all round such a friendly, kind place. Thank you all x
Hi Del, Thank you for the great review. We are very pleased you are made to feel comfortable at the practice. Hope you have a lovely day.
Fantastic experience: This place is brilliant I nearly dosed off on chair it was that easy an pain free too deal with so big thanks too yous glad I’m a new patient here as best experience I’ve ever had at a dentist top marks too you all very welcoming people an very professional throughout
Hi Kev, Thank you for the great review. I'm so glad you were so comfortable to nearly fall asleep! Take care and have a lovely day.
Fantastic experience: Lovely Dentist staff very polite and service excellent. Explained my concerns and given feedback back of what would be best to resolve my dental needs going forward. Joined monthly and looking forward to having my teeth being looked after with Dawley practice.
Hi Linda, thank you; we appreciate your feedback!
Fantastic experience: I’ve seen Ed a few times now since he started here, and honestly, he’s one of the most down to earth, genuinely kind people to chat to. I actually look forward to my appointments just to catch up with him. You feel really well looked after, the whole experience is smooth, relaxed, and spot-on from start to finish. Ed’s an absolute legend
Hi Nathan, This is so lovely. Thank you for the lovely feedback. I will be sure to pass your kind words to Ed.
Fantastic experience: Dr Cameron accompanied by Nurse Sophie were absolutely amazing with my little boy (6) who required an extraction after breaking his tooth. The procedure was very quick and done well. As parents felt reassured and were very happy with how we were listened to.
Hi Paige. I'm so glad your little boy was put at ease during his appointment. Hope to see you both again soon.
Fantastic experience: As a very nervous new patient I attended for an emergency appointment, from the moment I arrived the staff were very friendly. I was seen by Natalie Walker who explained very clearly why I needed an extraction and she kept me reassured throughout. The whole experience has given me the confidence to return and keep regular dental appointments in the future.
Hi Lesley. We are pleased we were able to put you at ease during your appointment. Have a great day and hope to see you again.
Fantastic experience: Friendly and welcoming. Ed was fantastic at going through options without pressuring me and putting my mind at ease
Hi Suzanne, Thank you for the feedback. Have a lovely day
Fantastic experience: So happy I joined Dawley Dental Practice. I've been seen by Simran and Lorraine in the last few weeks and both made me feel at ease both times. But I have to mention receptionist Jane. Such a smiley and happy lady, and nothing is too much trouble when being bombarded with questions about a number of things. Thank you Jane!
Hi Emma, Thank you for taking the time to let us know how you got on at your appointment. This is great feedback and I will be sure to pass it on to the rest of the team! Have a lovely day.
Fantastic experience: I have been seeing Natalie for my dental treatment/check ups for several years now and can honestly say her service is always first class and attentive. Natalie shows genuine interest in you as a client and the whole team are always happy to help. I would definitely recommend Dawley Dental practice to anyone looking for a quality professional service. Thank you
Hi Jasbir, We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are always happy to help! Have a lovely day.
Fantastic experience: The usual professional and well looked after visit today to see Natalie All round from the moment you step into the practice you are greeted with an exceptional level of service. Once again great service and a well looked after patient again!
Hi Kate, we are so pleased you enjoyed your visit! Have a lovely day.
Fantastic experience: Had a few appointments with Cameron doing tooth extractions & fillings. Really friendly, highly professional and experienced. The nurse that was with him too! Both eased my anxiety a lot. Could not recommend any more. Miles ahead of some NHS dentists we've been with before. Would recommend their service fully.
Hi Jack, we're so glad that we were able to go above and beyond your expectations!
Fantastic experience: The whole package! Ed is not only a brilliant dentist but his patient care is terrific - best dentist I have ever had. What make this practice even better is the admin team - Evie without hesitation went straight into action to try to get the earliest possible appointment. Jane took time to find the best options available and to ensure we were satisfied.
Hi Nicole, Thank you for the great feedback. We are really pleased we were able to help you and sort the best appointment for yourself. Have a lovely day and hope to see you again soon.
Fantastic experience: Great service and friendly staff. The reception staff greet you with a smile and are very polite. Dentist Anna puts you at ease and explains everything in detail which makes a visit to the dentist more pleasant than unpleasant, so Thanks and keep up the excellent work
Hi Peter, we appreciate you taking the time to leave us this feedback. we are pleased you've been put at ease during your appointments. Hope to see you again soon.
Fantastic experience: I went with toothache on the 9th May The dentist was super patient and very helpful. She fixed my toothache it’s gone thank you so much
Hi Wendy, thank you for sharing your positive experience! We hope you have a lovely day.
Fantastic experience: Ed was a lovely dentist and explained everything to me which, as someone who is terrified of the dentist, really appreciated.
Hi Sian. Thank you; we appreciate your feedback! Have a lovely day.
Fantastic experience: I always get nervous going to the dentist .I had an emergency appointment and I ended up getting a tooth taken out .Ed and Ella were very good with me they made me feel very calm very highly recommended.
Hello. I am really pleased you were put at ease during your appointment. We appreciate your feedback! Have a lovely day.
Fantastic experience: Excellent Dental Practice. Very professional. Natalie and her Dental Nurse are lovely and always make you feel comfortable and at ease. I highly recommend.
Hi Donna, Thank you; we appreciate your feedback! Have a lovely day.
Fantastic experience: My husband and I have just returned from a visit to the surgery. The staff are so friendly and helpful nothing is too much trouble. Treatment is excellent too would definitely recommend this practice.
Hi Jane. Thank you; we appreciate your feedback! Have a lovely day.
Fantastic experience: I was slightly apprehensive about having a hygienist appointment but was advised by Billy so thought lets do it twice a year I was met by kacie who was quiet but lovely and then Alva he explained everything in detail and when I was anxious and wanted to know he reassured me saying he would let me know at end of procedure what was happening and what to do .he was very calmly spoken.only issue I had was my neck was hurting so probs me being tense .100% procedure.
Hi Sharon. Thank you for the lovely feedback. Dental appointments can make many people apprehensive and anxious. I'm glad we were able to help calm your nerves during the appointment. Take care and we hope to see you again soon.
Fantastic experience: All very friendly staff at dawley dental practice, Alva and Kacey on my visit today were brilliant, great advice given.
Hi Elizabeth. Thank you; we appreciate your feedback! Have a lovely day.
Fantastic experience: Lovely warm welcome at reception and excellent service from Cameron. Highly recommend.
Hi Jenny, thank you; we appreciate your feedback!
Fantastic experience: If you are a nervous patient then this is the place to go. The reception staff are quick and lovely. The dentist I use is particularly understanding and gentle and there is zero pressure with selling new treatments. Highly recommended. Victoria Richards
Hi Victoria, Thank you for the lovely review. We are very pleased we were able to put you at ease during your appointment. Have a great day.
Fantastic experience: I've been a patient here for a number of years and always had the best care. I'm a particularly nervous patient after a bad experience a long time ago. But I'm never made to feel daft, I'm always treated really well, with kindness and compassion, I can only add an update but not another review, I’ve been seen by Peter and Amy today and so well looked after for a big filling, the care and treatment you get here is second to non, going to the dentist needn’t be traumatic when you’re seen here, and of course Jane on reception is lovely, she had all of my details done and sorted so that when I was a bit flustered she just knew and didn’t make an issue out of it. Thank you guys for being you, it makes a huge difference. 13/05/2025 After having a tooth out and a nasty infection these guys advised me while I was in Turkey, saving me from a needless operation in a Turkish clinic! Not many people would go out of there way to do that to make sure patients are safe. Tyla was my point of contact and was brilliant. Then again back in the UK I had an emergency appointment to get me the appropriate antibiotics and after care! I feel safe in these guys hands And Jane loves a good dad joke!
Hi Joanne, Thank you for the feedback. I am very pleased we managed to sort an emergency appointment for you promptly after you got back to the UK. Take care and have a lovely day.
Fantastic experience: I’d been having a few tooth issues over the past few weeks and due to dental anxiety had put off going to the dentist for years. Finally plucked up the courage to go this morning and I can honestly say I’ll be going back as regularly as I need to. Ed and Ella were both fantastic at helping me settle my nerves and explained everything that was going on. Yes, I need to go back for a root canal but this experience today will make that visit a little more easy.
Hi Simon, we strive for 100% satisfaction, and it is great to see you had such a positive experience at the practice. Have a lovely day & thank you for the feedback.
Fantastic experience: We have been coming to Dawley Dental for a number of years and have always been so pleased with the team, from receptionists to hygienists and dentists. I was away on holiday and, unfortunately, broke a front tooth. An emailed plea brought an appointment the day after our return and I cannot say too much about my delight with how well Peter repaired my tooth and gave me back my smile. Thank you Peter!
Hi Christine, Thank you for taking the time to let us know how we did. I'm glad you've been a patient at the practice for years. We look forward to seeing you for your next appointment.
Fantastic experience: Nothing but good things to say about Dawley dental practice, extremely nervous going into my appointment but Cameron was extremely friendly and explained my procedure step by step so I knew what to expect, highly recommend Dawley to everyone.
Hi Aaron, Thank you for the great review! Have a lovely day.
Fantastic experience: Had an appointment today with Dr Cameron along with his nurse Sophie. Dr Cameron was absolutely amazing with me, he kept me calm and reassured throughout my appointment. Thankyou so much. I have been with the practice for many years and I can say it's the best dental practice around.
Hi Ky, we're glad to hear you enjoyed your visit. Hope to see you again soon.
Fantastic experience: I can’t rate this dentist enough, I have been with them nearly 20yrs now and I always have a positive experience right from the warm welcome from reception to the dentist and her side kick. I recently I was very poorly and was worried I hadn’t been for so long they may not see me. I couldn’t have been more wrong, everyone I spoke to was so understanding and put my nerves to rest. I really wouldn’t want to go anywhere else. Always been great with my son’s hidden disability patient and give him as much time as he needs. We never feel rushed and they even give me a ring the day before so I don’t forget. I could go on and on. Thanks Jane/Tayla and everyone else who I see. Great Job!
Hi Ayshea! Thank you so much for the amazing review. I am so pleased you've been a happy patient of ours for nearly 20 years! We cant wait to welcome you back in the practice for your next visit. Have a lovely day.
Fantastic experience: My first time at the dental practice and I was made to feel very welcome Jane the receptionist was very helpful and polite as was Caitlin my nurse Peter my clinician was very professional and explained everything that would be happening regarding my treatment and made me feel at ease What a lovely Dental practice thank you
Hi Melanie, Thank you for the wonderful feedback. Have a great day.
Fantastic experience: Highly recommending this Dental Practice. Receptionists are always helpful and friendly. I had excellent experience here. Massive thank you to Clinician Ed Lane and Nurse Ella. They are absolutely amazing and provides professional and brilliant care! I had wisdom tooth removed with no pain, every step was kindly explained to me, no stress or fear and I am super happy with the care that I received in here.
Hi Laura, Thank you for the wonderful feedback. Have a great day.
Fantastic experience: I'm very pleased with the service I have received, it's been excellent. From the reception team to the dentist and her assistant, I have been guided through the whole process in a professional and knowledgeable manner. I would highly recommend joining the practice.
Hi Mark, Thank you for the wonderful feedback. Have a great day.
Fantastic experience: Dr Ed Lane has been treating my husband for the past few weeks and has fitted a new denture today for him. My husband is disabled and Ed has been so patient, helpful and meticulous in every way. Five star treatment all the way from everybody in the practice. Thank you all so much from a very grateful patient with a new smile!
Hi Vivienne, Thank you for the wonderful feedback. Have a great day.
Fantastic experience: Superb treatment today from Dawley Dental practice through from booking an urgent booking to the treatment provided by Natallie & Ellie. Natallie was brilliant with the treatment & care & advice she gave me. Thank you everyone!
Hi Steve, Thank you for the wonderful feedback. Have a great day.
Fantastic experience: Why can’t all our health services be like Dawley Dental? The phone was answered promptly. I had a same day appointment. Great communication with reception. Fantastic dentist and assistant. On time. Couldn’t ask for a more professional and pleasant experience.
Hi Georgina, Thank you for such lovely feedback! We hope to see you again soon. Have a great day.
Fantastic experience: The hygienist Jenny was really friendly, put me at ease and did an excellent job of cleaning my teeth.
Hi Labara, Thank you for the great feedback. Have a lovely day.
Fantastic experience: Had an infected tooth, got seen literally an hour after I called, DR Cameron was amazing, highly recommend this dentist.
Hi John, Thank you for the feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Fantastic experience: I cannot recommend this Dentist highly enough. I fell about a month ago and lost half of my front tooth they filled it and it looked better than before. I have been back for a check up today, no hassle X-ray and recommend a hygienist appointment which I can go tomorrow. All staff were superb very friendly & very professional
Hi Annette, We hope to be of service to you again in the future. Best wishes, Dawley Dental Practice
Fantastic experience: Fantastic dentist I was seen by dr cameron and nurses millie they explained everything to me about all the options i could have but they managed to save my tooth with a filling. Very personal and caring I feel happy going to dawley dentist Thank you Faith
Hi Faith, we are so pleased you enjoyed your visit to the Practice! Take care.
Fantastic experience: Fantastic dentist! Efficient, friendly and very accommodating reception team. Seen exactly on time. Dr Cameron and nurse Millie were extremely efficient and polite and made my 2 young son's first visit to the dentist a very positive experience. The dentist was very gentle and thorough and gave me lots of confidence for future visits. Thank you
Hi Emily, we are very pleased we were able to make their first appointments positive ones. We hope to see you all again soon.
Fantastic experience: I have been a patient at Dawley Dental Practice since I have been a child, now having my own son, he is now a patient of the practice too. I have only ever had a positive experience with Dawley Dental Practice. I had an appointment today for both me and my son (9 months old), to have a check-up with our dentist (Billy Koner), she was great with accommodating both me and my son at the appointment, alongside the dental nurse that was working with her. Highly professional and always greeted with a smile.
Hello Alisha, Thank you for leaving this lovely review. I'm so pleased you and your son had such a positive experience at the practice. We hope to see you both again soon. Have a great day.
Fantastic experience: Absoutly fantastic dental work on my son very patient and talked threw every step they did thank you Dr Cameron and millie made a scared lad so comfortable in the seat and his teeth look fantastic thank you. Marko has a perfect smile now
Hi Kirsty, this is great to hear. I'm so pleased your son felt comfortable during his appointment. Have a lovely day.
Fantastic experience: Very friendly and helpful and have time for you. Aswell as always seeing a amazing smile as you walk in
Hi Scott, Thank you for this lovely review. Have a great day.
Fantastic experience: I’m scared of dentist but they always put me at ease staff on front desk so friendly been with this dentist for over 30 years thank you all for being so kind and helpful
Hi Jean, Thank you for the lovely review. It is great to hear you have been a patient of the practice for so many years! Have a lovely day.
Fantastic experience: Ed my dentist is amazing,understanding and patient because I've always been nervous about going to the dentist BUT not anymore.all the staff I've met over the years are always lovely,kind and helpful thank you
Hi Frances, thank you for your kind words and this wonderful review! Have a lovely day.
Fantastic experience: Jane always goes above and beyond and it’s not just because she knows us. Yesterday we watched her coming around the desk and giving other patients a truly personal interactive experience. This morning on the phone she remained professional and did everything asked without any hesitations at all. A true asset, definitely as amazing as I was
Fantastic experience: Excellent service lovely friendly staff from the moment you walk in until you leave. Appointments are always followed up to ensure you attend, I’m always asked to come back in 6 months but return in 4months worth every penny. Well done keep doing what you do
Hi Gary, Thank you for the lovely review! Have a great day.
Fantastic experience: Booking on the phone was just on point. Reception on day of appointment was customer service friendly. Waiting time was very short. The hygienist demonstrated professionalism. She made some recommendations and it's really gonna help me. Overall, Dawley Dental Practice & Implant Clinic deserve a 5 Star.
Hi Francis, Thank you for the lovely review, we are glad we were able to help you! Have a great day.
Positive experience: The dental practice has had a recent makeover so looks fresh and modern, the receptionists are helpful and able to provide dental supplies for you to take home, and they are very efficient at getting you booked in an communicating appointments, so I was happy. On this occasion I went for a hygienist appointment (scale and polish) with Alva an he was really good, efficient and knowledgeable so I was very happy with that.
Hello Lance, Thank you for the lovely review, we are glad we were able to help you! Have a great day.
Fantastic experience: Reception staff are always pleasant. Jenny is a lovely hygienist and Pete is a great dentist. The new reception area is very nice and welcoming
Hi Sean, Thank you for taking the time to let us know how we did. We hope you have a great day!
Fantastic experience: Jane the receptionist was such a lovely voice to hear after a weekend of pain. Helpful and very understanding. Emergency appointment and some antibiotics later and hopefully I am now on the mend.
Hi Keith, Thank you for the lovely review, we are glad we were able to help you! Have a great day.
Fantastic experience: Natalie Grateful for the short notice appointment and adjustment to my dentures, which I am wear and feel more confident. I am embarrassed to be wearing dentures but you always make me feel comfortable. Great service.
Hello Marcia, Thank you for taking the time to let us know how we did. We hope you have a great day!
Fantastic experience: Lola and Jane are incredibly kind and supportive front desk staff members. They were patient and thorough in helping me find the perfect time slot and explain clearly how to transfer my daughter there. Miss Billy Koner, the dentist, along with the nurse, were both wonderful, making what could have been a stressful experience feel much more relaxed. I truly appreciate everyone at the clinic for their care and professionalism.
Hi Mei, Thank you for letting us know how our appointment went. We will be sure to pass your kind review to the rest of the team. Have a lovely day!
Fantastic experience: I'd lost faith in dentists as I'd had some not so good experiences in the past with other practices. However, I needed some treatment and having previously visited Dawley for an emergency extraction which was seamless, I decided to book an appointment to discuss what I wanted / needed doing. I've had 2 / 3 appointments so far, 1 for composite on my 2 front teeth and a hygienist appointments this morning. I didn't know what to expect but I can finally smile again with confidence and I'm extremely grateful, so thank you! Shoutout to Jenny for being so lovely this morning and thanks to Natalie for restoring my smile
Hi Natalie, Thank you for taking the time to let us know how we did. We hope you have a great day!
Fantastic experience: First time at Dawley Dental practice and must say i am very impressed with both the dentist (Natallie) and the hygienist Went through everything with me and made me at ease would definitely recommend.
Hello Margaret, Thank you for taking the time to let us know how we did. We hope you have a great day!
Fantastic experience: Thanks Jane for your usual helpful, happy and friendly interaction. I reckon that the youngsters (lol) could learn such a lot from you. For example: Number 1. 2. 3. 4 and 5. JUST SMILE! It costs nothing and makes a huge difference to how it make the recipient feel. In this case, your clients. Thanks to Emily for staying her lovely cheerful self when all around was chaos. :-)
Hi Billie, we're happy you found our staff to be so supportive during your experience here at Dawley Dental Practice. We will look forward to seeing yourself and your daughter at your next appointments.
Fantastic experience: Always a positive experience at Dawley Dental. I’m a nervous patient and Billie always puts me at ease immediately and is so friendly and lovely. Also the new refurb looks amazing!
Hello Leanne, thank you for the feedback. I am really pleased you are always put at ease during your appointments. Have a lovely day.
Fantastic experience: Thank you very much to Dr Cameron and Nurse Caitlin, again excellent service and support last week at Dawley Dental Practice. Very happy as we discussed a plan of action, very much appreciate all the advice and recommendation.
Hello Colin, Thank you for the updated feedback! We look forward to your next visit. Take care.
Fantastic experience: Alva and Caitlin did a very good job today, nice and very professional service. I'm happy to be with them.
Hi Mariusz, thank you for the 5 star review! Take care.
Fantastic experience: Had a Hygienist appointment this afternoon, opened on a Saturday afternoon which is great for me, the hygienist Alva and nurse Caitlin, they were superb, I am a nervous patient at the best of times, I was put at ease, everything was explained as it was happening and was given advice on after care, very professional throughout , a credit to the profession,
Hi Peter, Thank you for the wonderful review. I am super pleased you were put at ease and we have appointments to suit your schedule. Have a lovely day, we look forward to your next appointment.
Fantastic experience: I always actually quite enjoy going to the dentist. Dr Ed Lane is absolutely fantastic, he's gentle and understanding. The receptionists and the nurses also provide a very comforting environment aswell.
Hi Tyler, Thank you for the great review!
Fantastic experience: Both my children had to have fillings today Both hour long appointments Dr Bagry was absloutley brilliant with them very calm very re asurring and made it as comfortable as possible for them very happy nurse millie was also great highly recommend this dentist if your children are nervous x
Hi Jessica, I am so pleased to hear your children were put at ease during their appointments! We look forward to your next visit.
Negative experience: I recieved a filling for a broken tooth. Within 2 weeks it came out. I rebooked an appointment to have it fixed but came in a day b4 accidently. It's a 2 hr round trip. My bad though. The receptionist insisted I cancel it if I couldn't make it on the correct day which was the following day. Being employed I could do nothing other than cancel. But the Senior Receptionist was pleased that I was pressured to do it on the spot. I recieved another date 2 months from the incident and as the tooth was compromised further damage has occurred. I sent an email asking the Dentist to call me and the response was. A reiteration of the scheduled date only. That's all I wish to say.
Fantastic experience: Brilliant from Cameron and Millie . Havnt been to the dentist in a long time . They made me feel very comfortable. There was no lectures , did what I asked them straight away . It was great
Hi Ash, Thank you for taking the time to let us know how we did. We hope you have a great day!
Fantastic experience: The hygienist was really great. He was really gentle and reassuring. I would definitely not go anywhere else.
Hi Kelly, thank you so much for the positive review! We hope to see you again soon.
Fantastic experience: After having no sleep for 3 nights and the dentist I have used couldn’t fit me in for emergency appointment , I rang Dawley Dental Practice who got me in the same day , I’m a very nervous patient who has only had regular dental appointments for years I needed extraction , Ed the clinician made my appointment comfortable and reassured me all throughout appointment thank you to Ella I’m sure my next visit I will a lot less anxious Thank you
Hi Eileen, Thank you for your lovely review. I am so pleased the dentist and nurse were able to put you at ease. We hope to see you again soon. Have a lovely day.
Fantastic experience: I recently had a hygienist appointment with Alva after having my fixed braces removed. Alva was professional, friendly and very knowledgeable. Alva’s calm manner puts your mind at ease and allows you to feel comfortable throughout the process. I wouldn’t hesitate to recommend Alva to anyone that is looking for a reassuring, fantastic dental hygienist.
Good morning Jessica, thank you so much for leaving us such a lovely review! I will be sure to pass this on to Alva for you! :)
Fantastic experience: We've been trying to find a dentist for a while and finally contacted Dawley Dental Practice last week. I had no trouble getting a new patient appointment which could be done online with plenty of choice of appointments dates and times to suit me. The staff are so friendly and efficient and my dentist explained everything which was happening, costs and payment plans. Overall a very good experience (considering it's a dentist!!)
Thank you so much for leaving us a review! I will be sure to pass this onto our team :)
Fantastic experience: I have to admit that I'd avoided the dentist since covid times, but due to an accident I had to have an emergency appointment to remove a fractured tooth. The booking process was easy, the reception staff are excellent and they were able to book me in to see me the very next day. Simran and Holly are really good dentist and technician who made me feel relaxed and made sure I didn't have any pain whatsoever. They both looked after me and advised on exactly what was required for after care and the costs associated and I have to say they are top notch. I've now re-started my dental appointments with a visit to the hygienist next. Since I last went to them, they've had a refurbishment of the building, and to be fair, the practice looks really modern, bright and very professional looking. I'm happy that I chose them as my dentist, and I look forward to getting my teeth back in shape after such a long time of avoidance!
Good morning Rich, thank you for taking time to leave us such a lovely review! We look forward to seeing you again soon :)
Fantastic experience: Had a filling and a few X rays today. Amazing service and it was refreshing to have a good chat and a laugh with the staff. Would highly recommend
Hi Lewis! Thank you for leaving us a review! We look forward to seeing you again soon
Fantastic experience: Lovely practise with lovely people. Natalie and Jenny were excellent as always. Also, great service from Evie and Jane. Thankyou!
Hi Luke, thank you so much for leaving us a review! I will be sure to pass your message onto our team members! :)
Fantastic experience: A huge thank you to all at Dawley dental practice especially Simran who made me human again after a silly accident on valentine's day, you are all so professional and absolutely amazing, thankyou ,carol xxxx
Thank you so much for your review Carol! I will be sure to pass this on to our team :)
Fantastic experience: From the moment you walk in, you’re greeted with a warm smile and a welcoming atmosphere that instantly puts you at ease. The team at Dawley Dental Practice is fantastic, but a special mention goes to Billy and Beth, who truly go above and beyond to make every visit an enjoyable experience. Billy’s expertise and professionalism are second to none her care and attention to detail make dental visits effortless. And with Beth’s bubbly personality and uplifting character, the entire experience is pleasant, seamless, and stress-free you don’t even notice they’re working on your teeth! Our entire team travels from Walsall to Telford just for their outstanding service, and we wouldn’t go anywhere else. Highly recommended to anyone looking for a top-quality dental practice with a friendly, skilled team! Ask for Billy and Beth they are the BEST!
Hi Jay! Thank you so much for your lovely review! We really appreciate you traveling all this way to see us! We look forward to seeing you again soon! :)
Fantastic experience: Our 11 year old son had to have 2 baby teeth out today as part of some other dental work that he needs doing. His dentist Ed was great with him. Explained everything fully and really put him at ease. He's never had to have anything like this before so was a little anxious but Ed was so good with him. Thank you again.
HI Charlotte this is great to hear! I'm glad your son was put at ease and comforted during his appointment. Have a lovely day.
Fantastic experience: I suffer anxiety and agoraphobia I felt in safe hands and the woman were very friendly
HI Mark, Thank you for taking the time to let us know how we did. We hope you have a great day!
Fantastic experience: After a long absence I finally visited the dentist to get my broken teeth fixed. I was seen by Ed & had a treatment plan & cost in place. After 4 more visits my teeth are fixed & look great, very happy with the service , the treatment & Ed. I will now be back for regular checkups. Excellent dental care.
Hi Paul, Thank you for taking the time to let us know how we did. We're so glad that we were able to go above and beyond your expectations! We hope you have a great day!
Fantastic experience: Alva and Bryon were brilliant, defo recommend. Everyone super friendly and made me feel super comfortable.
Hi Tyler, thank you so much for the positive review!
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