
Moody Terrace Dental Practice & Albert Place Dental Referral Centre

Information about Moody Terrace Dental Practice & Albert Place Dental Referral Centre
Opening hours
- sunday: (closed)
- monday: 8h-20h
- tuesday: 8h-20h
- wednesday: 8h-20h
- thursday: 8h-20h
- friday: 8h-14h
- saturday: (closed)
Private Gerneral Dental Practice and Children's NHS Dentistry
Our comment from Best Dentists about Moody Terrace Dental Practice & Albert Place Dental Referral Centre:
Moody Terrace Dental Practice & Albert Place Dental Referral Centre is renowned for its exceptional service and friendly atmosphere. The practice has consistently received praise from patients for its professionalism and the high level of care provided. Here are some highlights:
- Expert Staff: Patients have expressed their gratitude towards the staff, from dentists to hygienists, highlighting how they listen to concerns and provide comprehensive treatment explanations.
- Comforting Environment: Many reviews mention how the team makes patients feel at ease, especially those with dental anxiety, ensuring a comfortable experience during treatments.
- Timely Appointments: The practice is known for running on time, with many patients appreciating the efficient management of their appointments.
- Highly Recommend: Numerous patients recommend Moody Terrace Dental Practice for its excellent care, with many returning even after moving away, showcasing patient loyalty and satisfaction.
- State-of-the-Art Technology: The use of modern equipment and techniques has impressed patients, making procedures smoother and more efficient.
- Welcoming Atmosphere: The reception team is frequently commended for their friendliness and helpfulness, contributing to a positive overall experience.
Overall, Moody Terrace Dental Practice & Albert Place Dental Referral Centre stands out as a top choice for dental care in the UK, with a solid reputation for delivering both quality treatment and caring service.
Moody Terrace Dental Practice & Albert Place Dental Referral Centre: Reviews
Fantastic experience: great place' really good, had great advice my teeth
Thank you for your lovely feedback!
Fantastic experience: Excellent service and treatment. Highly recommend this practice
Fantastic experience: Perfect as always, highly recommend.
Thank you for your 5 star review and kind comments!
Fantastic experience: Just attend an appointment with Dentist Paul and assistant for a filling. I was very anxious ( had a bad experience many years ago ) but Paul did a fantastic job. He put me at ease from the start all the way through. Thank you Paul and every one at the practice. I cannot recommend the practice enough they are brilliant.
Thank you very much for your lovely feedback Della. We are very proud of our team!
Fantastic experience: First visit today following a referral from my usual dentist. very professional and the options for treatment discussed and plan agreed. Will go back when further treatment is needed.
Thank for your sharing your feedback, it was a pleasure to meet you for the first time.
Fantastic experience: I went to see Jocelyn, supported by Molly, at the dentist today for a hygiene appointment. Can't recommend enough! She was thorough, kind, gentle and efficient. She explained what she was doing at every step. Honestly, if Carlsberg did dental hydiene... She's brilliant. I'm really not a fan of visiting the dentisst and often cleans can hurt. Not this time. I would have no hesitation in going again, but I'll definitely ask to see her again. Thanks!
Thank you for much for sharing your lovely feedback, we are delighted to hear about your visit with Jocelyn and Molly and truly appreciate your recommendation!
Fantastic experience: Absolutely fantastic. Thought I'd never say that after years of delaying going back to the dentist after previous bad experiences at another place years ago. They all put me at ease with their professionalism. Guiding me through the procedure I had done step by step. Made me feel very comfortable and that has put me back on the right track for future visits. Thankyou to all the team at moody terrace. Fully recommend a visit. Just don't leave it as long as I did.
Thank you for sharing! We are so pleased to hear about your positive experience and value your recommendation.
Fantastic experience: Not been to the dentist for years and was nervous. Staff were brilliant and Catie was amazing! Thank you
We really hope we managed to ease your nerves - we are delighted to hear about your experience with Catie, thanks for sharing.
Fantastic experience: Fantastic team at moody terrace. The ladies on reception are always so kind, welcoming and helpful. As someone who struggles with mental health, they make it very comfortable for me. My dentist Adam is fantastic. The whole family use him despite many of us now living quite a distance from Congleton - we still make the journey because Adam is fantastic.
Very happy to hear about your experiences with us Becky, and truly appreciate the journey you make to see us each time. Thank you.
Fantastic experience: Excellent treatment with great communication. Well recommended.
Very happy to hear, thank you for sharing.
Fantastic experience: Excellent efficient service as usual. I have been using this Dental Practice for many years, always been more than happy with the service and never had cause or reason to complain.
We are delighted to hear about your positive experiences over your many years with us. Thank you for sharing
Fantastic experience: After moving house in recent times I needed a new dentist & I chose very well with Moody Terrace. In the last year they've provided the most wonderful, friendly professional service & I don't say that at all lightly after being with my previous dentist for almost 30 yrs. My partner has also had some really first rate implant work & we can't speak highly enough of Adam & the team.
Fantastic experience: Friendly & caring practice. Very happy with the dental treatment I received.
We are delighted to hear that you are happy with your recent treatment. Thank you for taking the time to share your experience.
Fantastic experience: Efficient and friendly review, and thankfully no new problems.
Thank you for your 5* review
Fantastic experience: Friendly place, great service, usually running on time. Thank you. Considerate dentist and dental nurse.
We are very pleased to hear, thank you for sharing!
Fantastic experience: I was referred last year for an implant and crown and the treatment was excellent. I joined the plan for regular checkups and this was my first appointment with the hygienist and dental surgeon. Once again the treatment was done thoroughly and everything explained to me. Definitely five stars
Thank you for sharing your lovely feedback with us. It is much appreciated.
Fantastic experience: Great dental practice at Moody Terrace. My dentist Paul and his dental assistant Emily are first class. They listen carefully, explain procedures step by step, undertake the surgery with great care and as they say are "always here should there be any problems". Reception staff also very friendly and seek to address any issues as soon as possible.
Thank you for taking the time to share your experience and leave such a lovely review!
Fantastic experience: Adam and the team were excellent and were so helpful when I had to back later in the day to sort me out with a minor problem. They have all been brilliant throughout.
Thanks for taking the time to share your experience with us Neil, we're delighted to hear and we're always here to help!
Fantastic experience: Surprised to be charged for an additional hygiene appointment which I had not appreciated was a new.element of my routine care. Perhaps this needs clarification when appointments are booked
Great to hear, thank you very much for sharing.
Fantastic experience: Excellent care. Regular checkups for over 30 years. Fast response for urgent appointments
Great to hear, thank you for your loyalty for the past 30 years.
Fantastic experience: I’ve been a patient for a couple of years now. Very friendly practice, all staff make you feel very welcome. Helpful and accommodating reception staff too New building extension work will be good when finished.
Thank you for your loyalty Yve :-) very pleased to hear of your positive experiences with us.
Fantastic experience: All good, very pleased with all that's been done and with the very professional treatment throughout, many thanks.
Thank you for your feedback, we are delighted to hear that you are very pleased with your treatment.
Fantastic experience: Can't praise the team highly enough, very professional in everything they do, my consultant is Adam Noble, in my opinion he is outstanding, giving me the best dental experience ever. Many thanks. Ian Watson.
Wonderful feedback, thank you so much for sharing your experience with us, we are so pleased to hear.
Fantastic experience: Thank you Paul for fixing my fractured tooth. Another amazing job and I am so lucky to have you as my dentist! A big shout out to Vicky, my hygienist, too! Well worth the 200 mile round trip!
Thank you so much for your wonderful feedback! We are very grateful that you still travel all this way to see us!
Fantastic experience: An Absolutely fantastic dentist I would highly recommend Moody Terrace Dental Practice to anyone. All staff are polite, understanding, helpful and friendly.
Thank you so much for sharing, we value your recommendation!
Fantastic experience: As I share a Google account with Mike, I wanted to do a review of Moody Terrace Dental Practice. I had an emergency appointment on Wednesday 4th December with Tom Bartlett - issues with a tooth (obviously!) that was giving me a lot of grief. Tom was brilliant, spent a lot of time on the tooth to make it less painful, followed by a root canal treatment yesterday with Rob to be followed by a second appointment to finish off the treatment. Rob was great as well, kept me informed with what he was doing, and made sure I coped with the treatment OK. Have a second appointment later in December to finish off the procedure. Beth and Alison on the front desk were so helpful and friendly. It is a really nice dental practice and is very well organised. Update - for some reason, this review above wasn't posted - 7th April, just had another appointment with Tom for more dental work - a long session, but Tom kept me informed all the time re what was happening and about to happen. Tom is painstaking with what he does to make sure that his patient gets the best result Jinnie Edwards J Edwards
Thank you very much for taking the time to share your experience with us. We are delighted to hear and look forwards to seeing you again soon to complete treatment.
Fantastic experience: It was a long procedure and was very nervious prior to my appointment. I need not have worried. It was a relaxed atmosphere and was put at my ease immediately. Everything was explained in great detail and I left feeling that should I need further treatment I would be happy to go there again.
We are so pleased to hear, Pauline, thank you for sharing. We really do pride ourselves on changing the opinion of nervous patients and more so hearing positive feedback which may help other nervous patients - so thanks again for sharing!
Fantastic experience: I’ve been a patient at Moody Terrace since it started as a private practice. Yesterday with the hygienist was one of my best experiences yet. Not only pain free but professional, knowledgeable, friendly and put me at ease. The reception staff aren’t bad either
Great to hear Diane, thank you very much for sharing! We are delighted to hear about your experience with our hygienist.
Fantastic experience: As always highly professional and friendly. Had my teeth thoroughly cleaned, polished and checked. No other treatment was needed as it seemed all was fine. Great.
Fantastic experience: I was recommended to Adam when we lived in Holmes Chapel, some 15 years ago, when I was in need of implants, for which he did a great job. Since then, along with the team of hygienists, the practice has provided me and my wife with impeccable treatment and service, so much so, that even though we now live in Higher Wincham, a fair distance away, we have continued to stay with Moody Terrace, it’s reassuringly well worth the journey.
What fabulous feedback, thank you so much for sharing Les. We are very lucky to have such loyal patients who travel to see us.
Fantastic experience: Everyone in the practice are polite and professional but most of all they are exceptionally caring. They listen to you meaning if you are not a fan of the dentist make it known to them and they will support you.
Thank you so much for sharing, we are passionate about trying to reduce any worries around dentistry for our patients so are pleased to hear your feedback!
Fantastic experience: I have always hated going to the dentist with it being one of my biggest fears but I can honestly say that Moody Terrace is the best dentist and I could not recommend it more! I’ve been coming for over 15 years and while I, for the most part, consistently see Adam, all the staff massive help to ease my nerves with their massively friendly manner and always here to help attitude. I now live in Wales and still travel back to Congleton to come to the dentist when I need to. Thank you to all of the team for all that you do.
What fantastic feedback to read, Phoebe, thank you so much for sharing! We are very lucky to have such loyal patients and appreciate you making the journey to see us for your dental visits.
Fantastic experience: Part way through having a two front teeth bridge. An amazing process, highly skilled, latest tech. I have some good dentists in the past 60 years but this practice is way ahead of the game.
Thank you for your positive feedback, it shall certainly be reassuring for others in need of Root Canal Treatment to read. Robin shall be pleased to hear that his chat was appreciated! Thanks again.
Fantastic experience: Consistently good treatment, today was with dental hygienist and exceptional support from receptionists too with appointment arrangements -thank you
Fantastic experience: Katie has treated me with great kindness and has given me clear, professional advice. I had to have a difficult crown removal and refitting while at the same time - a challenging filling. She was brilliant. I have a fear of dentistry treatment but she totally put me at ease. All the staff at Moody Terrace are friendly, helpful and very professional. I am a very grateful customer.
We are delighted to hear that although having a fear of dentistry, you felt at ease with Catie. Thank you so much for sharing.
Fantastic experience: Six months dentist check up and visit to dental hygienist at Moody Street Dental practice. Nice to see Jill and Adam who look after my teeth and general health as well. Building works ongoing but it will only improve the great service and dental care you get here.
Thank you for sharing your lovely feedback Damien! We are delighted to hear. And really looking forward to enhancing our facilities for our patients with the renovation, hopefully all will be complete when we next see you!
Fantastic experience: Excellent service with hygienist appointment. Quick efficient professional at the top of her game. Thereafter sorting out appointments at reception was really smooth. Well done reception staff.
Fantastic experience: Paul Davies and his lovely dental nurse were very professional and caring throughout my treatment today.
Thank you for your 5 star rating, it is much appreciated.
Fantastic experience: Appointment was on time and performed with the upmost professional approach. Thank you
Thank you for sharing your positive experience with us, happy to hear!
Fantastic experience: I recently had dental implant surgery which was technically quite difficult due to the anatomy of my jaw. Mr Noble and the team are very professional and highly skilled ,friendly and welcoming.I would highly recommend.
Fantastic experience: Highly recommend this practice! I’ve always received excellent treatment from the brilliant dentists here especially Adam who is my regular dentist! I’m also very impressed with the care and great advice that the Dental Hygienists provide, always providing the best up to date methods and practices! At not forgetting the very friendly and highly efficient staff! Wouldn’t go anywhere else!
Thank you for your lovely feedback! We are delighted to hear!
Fantastic experience: Moody Terrace continues to impress, from front of house to dental hygiene to superb dentistry, the team is wonderfully welcoming. I've struggled to attend regular vists since I'm quite phobic, but Robin walked me through each step and ensured that the treatments are as painless as possible. I now have a 6 monthly check-up and clean and my teeth are in better nick than they've ever been.... and I'm 60! Great team, and I highly recommend Moody Terrace Dental Practice
Fantastic experience: Appointment was on time. Everything relevant to the procedure was explained. All the staff at Moody Terrace Dental Surgery are friendly, helpful and reassuring.
Thank you for sharing you experience with us! We are delighted to hear.
Fantastic experience: Great experience, lovely staff! The visit to the dentist couldn't be more pleasurable with professional treatment dealing with all issues. Thank you
Fantastic experience: Great dentist practice. Clean spacious building. Well organised for bookings and they have always been able to find a slot for emergency appointments. Friendly and down to earth dentists and reception team.
Thank you very much for your lovely feedback! We appreciate you to taking the time to share.
Fantastic experience: First class care delivered by the dental hygiene team - a thorough examination followed by poking, prodding and a polish … my pearly whites are sparkling again and now feel fabulous! Thank you for the encouragement to continue with daily teepeeing. Not inexpensive - but well worth the investment in my oral health.
Thank you very much for your feedback Linda. We are delighted to hear that you understand the importance of using a TePe!
Fantastic experience: Had a consultation with Katie. She’s very kind, efficient and explained everything extremely well! Definitively recommend her and in general moody terrace.
Thank you so much, we are very pleased to hear that you would recommend us too.
Fantastic experience: I've been at Moody terrace for 4 years now and always felt in the best care for myself and my family. All staff have a fantastic and friendly attitude which helps to keep patients at ease. I've also had Tom Bartlett as my dentist the whole time and couldn't recommend him highly enough. If I ever move away from Congleton I will be travelling back to Moody Terrace Dental!
Thank you for sharing your lovely feedback, we are delighted to hear that you would still travel to us!
Fantastic experience: Welcoming reception staff , todays Times to read , excellent service from all concerned. Dr Robin Carson makes the procedure sound so easy…… and it was. Thank you
We are delighted to hear that you found your treatment easy! Thank you for sharing.
Fantastic experience: Absolutely excellent. I’m a slightly nervous patient. Was a cracking appointment. Recommend.
I think that's the first time we have ever heard of a dental visit being described as cracking - we love it! Very happy to hear - thank you.
Fantastic experience: Appointments were on time . Paul did xrays and checkup ,the good news is, I didnt need any treatment ! Paul is informative, friendly and professional. I then saw Louise my hygienist. Who banished any plaque that was building up . 10 out of 10 for a pain-free visit to the Dentist
We are delighted to hear! Thank you very much for sharing your experience at your visit with Paul and Louise.
Fantastic experience: Excellent customer service. The reception team were friendly and approachable. My dentist was very thorough with my treatment plan and made me feel at ease. Absolutely would recommend.
Thank you very much for sharing and recommending us. We are delighted to hear about you positive experience.
Fantastic experience: Tom has a very calming manner and kept me informed of what he was doing at all times. Look forward to my next visit
Thank you for sharing, we look forwards to seeing you again too!
Fantastic experience: A very professional dental surgery, Adam Noble is excellent and makes a nervous patient feel at ease.
Thank you for sharing! We are always extra pleased to hear positive reviews from nervous patients.
Fantastic experience: Brilliant dental practice - I have been seen twice, really quickly after chipping my front teeth as a result of an accident. Lovely restoration job! Many thanks to Paul Davies and all at the surgery.
We are very happy to hear - Dr Paul is fantastic at restorations! Thank you for sharing your experience.
Fantastic experience: I went to see the dentist, Catie, at Moody Terrace Dental Practice as a new patient yesterday. I was especially impressed by her listening to me about my concerns I had about my teeth, the thoroughness of her examination and her attention to detail. Also it was the best clean I have had in a long time. She and her dental nurse Zoe were lovely and I will certainly be going back. Thank you both.
Thank you for taking the time to share your recent positive experience with Catie and Zoe. It was a pleasure to have you visit our practice and we look forwards to seeing you again at your next visit.
Fantastic experience: Initially referred to this practice just over a year ago by my longstanding NHS provider for ageing teeth issues needing, among other things, specialist curved root canal remediation on both sides of my mouth and also a couple of extractions. Not normally fun experiences. Yet somehow at times they nearly were! Dr Robin Carson's natural geniality and light humour helped destress the situation for me, and often I was listening more to his soothing explanations about what was going on in my mouth than the drill! After the sessions were over I was delighted he accepted my request for him to become my permanent dentist. I have also been treated by a couple of his colleagues in other specific specialities in the building. They've been great too! In summary I'm most impressed with the overall service they all provide and recommend the practice and, not forgetting the ever helpful reception team, most highly.
What lovely feedback to read, thank you so much for sharing. We are delighted to hear that your Root Canal experience could almost be described as a fun one!
Fantastic experience: Very pleasant visit with hygienist Louise today, very professional and expertly carried out as usual.
Great to hear, thank you for sharing!
Fantastic experience: I highly recommend Moody Terrace Practice &Albert Place Dental Referral Centre. My experience was excellent from my initial contact and the treatment I received. Everything was explained and discussed with me. I felt listened to and had my questions answered.
Thank you for sharing your positive experience with us, we are delighted to hear that we could answer all of your questions too.
Fantastic experience: Recently I had a check up at Moody Terrace both Hygiene and dental. I was seen promptly and the hygienist and dentist were lovely. We covered any concerns I had and was advised that I could reduce my visits which I put down to their care and good dental advice. I would highly recommend them to anyone requiring dental treatment.
Thank you very much for sharing your experience with us. Yes your reduction in visits is down to our care and advice but also with how well you are keeping on top of your oral health at home too - so a pat on the back for you! Great news.
Fantastic experience: My visit on Friday was such a relief ~ both Adam and Robin put me at ease and both are wonderful. Wouldn't want to go anywhere else. I'm probably one of their worst patients and they cope with me remarkably well!
Fantastic experience: I once again can only praise Moody Dental Practice. Having broke a tooth I was able to book an appointment at short notice. Laying on the dentist chair is a nervous experience but Katie Sherlock was terrific as were her assistant. As the various instruments were passed between each other seamlessly and with command I relaxed knowing I was in the hands of two extremely talented practitioners. The end result was a painless rebuilt tooth. I wouldn’t hesitate in recommending Moody Dental Practice
Fantastic experience: We've been with them for years and they've always been excellent. Helpful advice, professionally and they always try to fit you in if there's a problem.
Great to hear, your feedback is much appreciated! Thank you.
Fantastic experience: Excellent service and advice from the hygienist Louise Sutton who also took the time to talk about medical updates in my health.
Great to hear, thank you for sharing.
Fantastic experience: Always have the best care at Moody Terrace.I am a very nervous patient and they are ALL wonderful with me.
We are delighted to hear! Thank you very much for sharing.
Positive experience: Great service as always during my latest visit. The problems with this practice is that they are over subscribed for appointments. Despite paying for a 6monthly service it’s impossible to get appointments within the 6 months period.
Thank you for your feedback, it is much appreciated. We do now encourage our patients to make an advanced booking for their next routine appointments before leaving, this enables you to have your desired slot. Going forwards, hopefully this will avoid overdue appointments.
Fantastic experience: Single implant fitted following extraction of broken tooth. Went very well throughout. Particularly impressed with communication, advice and the prompt 8am appointments. Hardly any pain post op. Good service.
We are delighted to hear that you haven’t experienced much pain after your surgery. Thank you very much for sharing your experience.
Fantastic experience: Always very friendly and helpful service l had a filling come out on Tuesday night, I rang the practice on Wednesday morning and I had an appointment for 6,o’clock on Wednesday evening. It was all sorted new filling put in. Thank you to the team.
Delighted to hear that we helped you out quickly! Thank you so much for sharing your positive experience.
Fantastic experience: Always an excellent experience at Moody Terrace Dental Practice. Staff are friendly and skilful in their work. They listen to patients and give clear feedback to any questions you may have. Completely professional staff who were conscious of being late and apologised for the delay. The level of care and service outweighs any slight delay.
Thank you for your lovely review. We do dislike keeping any of our patients waiting but are glad to hear that our response to this was appreciated and did not affect your experience with us. Thank you again for sharing.
Fantastic experience: Had a crown split in half, called the dentist. I was in a chair at 10:00, tooth stump checked, cleaned, and mouth digitally measured and info for the replacement crown taken. I was out by 10:20, the crown was made in house, and I was back by 2pm the same day to have it fitted. Absolutely brilliant service
Our new state of the art technology really is brilliant! We are delighted to hear of your smooth experience with this service. Thank you so much for sharing this with us!
Fantastic experience: I recently had a consultation with Adam Noble as I am contemplating having a dental implant. The information and advice I was given were very informative and clear and I must add were given in a very pleasant and relaxed manner. A CT scan made at the surgery gave a realistic picture of what could and needed to be done if I decided go along with treatment. The set-up of the practice is professional and modern . Awaiting the estimate Email and letter now. So far impressed.
We are delighted to hear, thank you very much for taking the time to share your experience with us. If you have any questions following your report, please do not hesitate to contact our Referral Co-ordinator, Lauren.
Fantastic experience: Always a friendly competent and professional service. Would recommend this excellent service given by reception staff, hygienists, support staff and dentist. A trusting service
We are so pleased to hear, thank you very much for your lovely feedback about your positive experience with us.
Fantastic experience: I had previous dental treatment after being referred to moody terrace by my own dentist. So when I decided to have implants I was confident on receiving the best treatment from professional and friendly staff which has resulted in a successful outcome.
This is great to hear! Thank you for the Positive review.
Fantastic experience: I have recently had a crown fitted by Adam and the whole experience was excellent. Adam explained the whole process to me step by step which was reassuring and also very interesting. Adam has been my dentist for several years and is always friendly, yet professional at my appointments and I always feel relaxed and confident that I will get the best treatment. The whole practice is excellent and all the staff are warm and friendly.
We are delighted to hear of your positive experience with us, I shall share with Adam and the team. Thank you very much.
Fantastic experience: Having not visited the dentist for years (partly due to poor service and experience I might add) it was a breath of fresh air to be welcomed to the practice. Catie Sherlock is an expert when it comes to dentistry, and highly informative - Beth on reception was exceptionall helpful, polite and studious in communication prior to, and after my appointment. The practice comes highly recommended!
Thank you so much for your kind words about our team, Daniel. We are so pleased to hear of your positive experience, and appreciate you taking the time to share it!
Fantastic experience: Catie Sherlock took the time to explain in detail what is happening with me teeth and the importance of prevention. Educating people is as important as filling a took. Well done Catie...
We love to educate our patients to encourage excellent home care between visits and to prevent extensive dental treatments! Very pleased to hear that this is appreciated :-) thank you for sharing Colin!
Fantastic experience: Very friendly, knowledgable and professional staff and perfect results. Best dentist ever! Update:- Just had a broken tooth replaced with an on-site made crown in less than 2 hours. Brilliant technology handled by an outstanding team.
Thank you for your positive feedback, Graham! Our new technology is certainly impressive, glad to be able to provide this fast service for our patients!
Fantastic experience: Every aspect of my visit was exceptional, from reception to checkup to setting up a dental plan. Friendly, professional service. I’m very pleased to have registered with this practice and to have dentist Catie taking care of me.
We are very pleased to hear and glad to have you as part of our practice :-) we look forwards to welcoming you again.
Fantastic experience: Everyone is always s o polite, helpfully and positive. Great dentists and support team My teeth have never been looked after so well.
Thank you for sharing, Andrew! We are very pleased to hear.
Fantastic experience: This was my first visit and I was very impressed with the care and attention. Everyone was very pleasant and friendly, but very professional. Would definitely recommend.
Thank you for sharing Julie. We are very pleased to hear of your positive experience.
Positive experience: Was kept waiting beyond my appointment time without apology. Staff were nice though and very polite and were more than happy to explain everything during my check up.
Thank you for sharing Stuart. We do apologise that on this occasion you were kept waiting and not informed - we shall use your feedback to ensure our team provide updates during these circumstances in the future.
Fantastic experience: Everyone was so friendly, polite and helpful, as always. I was seen on time and the check-up conducted efficiently. A pleasant, comfortable experience.
Thank you for taking the time to leave your feedback, Fred. We are very pleased to hear.
Fantastic experience: Just had my 6 monthly check-up and scale and polish withJill and examination with Adam, and, as usual, a friendly, welcoming and thoroughly professional practice providing first rate dental care and advice. No hesitation in recommending.
Thank you very much for your lovely feedback, Tony, we really appreciate it!
Fantastic experience: This was my first visit here with Catie and She was truly amazing. I had a very painful teeth and thought I had a cavity but turned out my gums were the problem and I had no cavities when she checked thoroughly. She figured out I had a gum disease and did the necessary treatment and one week later now I have no bleeding gums anymore. my gums are healthy shade of pink. They won't bleed even after using the strongest setting on water floss. I am also following all the steps and techniques she asked me to do for healthy gums and teeth. Definitely will be visiting soon for my follow up appointments.
Thank you for your feedback Charmi, we are so pleased to hear that the treatment and tips from Catie have helped you. Well done for keeping up the hard work at home too!
Fantastic experience: Very professional consultation, a thorough explanation of the process and timescales that will be required for my treatment, using a variety of ways to put across the procedures required. The level of detail that we went into was good without being too technical.
Thank you for taking the time to share your experience, we are pleased to hear your treatment plan was clear and understood.
Fantastic experience: I have been referred to Moody Terrace by my dentist for specialist treatment. From the first contact staff were helpful and friendly. On arrival Connie was awaiting with a lovely smile snd warm welcome. I was seen by Dr. Carson who instantly put me at ease, explained everything in detail which gave me full confidence I was in the best hands.
We are so pleased to hear that you felt confident in your care with us, thank you for taking the time to share your experience with us. I shall pass your comments on to our lovely, smiley Connie too!
Fantastic experience: I have been using this practice for over 20 years now and have always been treated in a kind, friendly, patient and respectful manner from all of the staff. My dental history has had many issues ranging from severe decay to damage from injury and even including major surgery on my jaw. During this time the surgeons have successfully carried out many procedures including root canal fillings, crowns and even a splint to retain an otherwise lost tooth. They have always thoroughly explained any treatment options and given time for consultation. I now live over 20 miles away but wouldn't even consider using another practice. Reposted 4/9/24, with the same opinion.
Thank you for spending the time to share your experience with us, Jamie. We are so pleased to hear of your positive experiences with us and very grateful that you make the 10 mile trip to see us each time!
Fantastic experience: As a new patient to the Practice I was immediately put at ease by the friendly and helpful staff at Reception. The care and advice I received from the dentist at my appointment and the care from the dental assistant was excellent. I cannot recommend the Practice highly enough.
We are so pleased to hear, Janet, thank you for sharing your experience.
Fantastic experience: I'm always very nervous when having to go to the Dentist and Hygienist but I can honestly say that I feel quite calm as soon as I sit down. Always friendly and gentle so feel at ease.
We are so pleased to hear that you feel calmness now when visiting us. Thank you for sharing!
Fantastic experience: i have been a patient with Moody dental practice for many years all the staff extremely friendly and polite i would not go to any other dentist very pleased with all the service
Fantastic experience: Excellent referral centre, dealt expertly with a complex set of aged molar restorations leaving only a few implants, saved dentures. Thank you very much.
Fantastic experience: I have a real fear of dentists and avoid them at all costs. However, I had the crown from a root canal (that had been done 20 years ago) fall out and I knew I had to get it sorted. From the initial phone call to the final goodbye, the staff at Moody Terrace Dental Practice were helpful, supportive and professional. They were able to get me an appointment within 48hours of my phone call. The dentist and dental nurse had read the information which I had been asked to email them, and were aware that I was very anxious about being there. They treated me calmly and patiently, and did everything that was needed with minimal fuss or intrusion. I was incredibly impressed - so much so that I am actually considering going back to them for a check up! Thank you
Fantastic experience: Very grateful to Tom for sorting me out with an urgent appointment when needed. I've always felt completely confident with the team at Moody Terrace.
Fantastic experience: Catie always puts me at ease and provides me with an excellent service every time. I'm so happy that I moved to this practice and found the best dentist I've ever had, in Catie! Louise the hygienist is also amazing! Thank you for everything!
Fantastic experience: I've been going to Moody Terrace all my life. Even though I moved away from Congleton 30 years ago, I still travel back for my regular check ups. Adam has been expertly looking after teeth ever since he has worked there. He reassuringly discusses and talks you through the work he is performing, and he's always done fantastic work looking after my teeth. On the occasions when I've visited other dentists at the practice, they've also done fantastic work. Alongside this, all the other staff are very professional and a pleasure to deal with, from the hygienists to the reception team. I have never had a bad experience visiting Moody Terrace and couldn't imagine going to another dentist.
Fantastic experience: EVERYONE at the dental practice is very polite, efficient and capable. Care and respect being the utmost impression I get every time that I visit, would recommend to anyone.
Positive experience: I thought the forms that needed filling in before the visit yesterday were a little over the top . Most of the information must surely be in my records already kept by the practice . On arrival was impressed with the staff & the cleanliness of Moody Terrace . I noted in the waiting room there were no longer any pamphlets or magazines to avoid transmission of Covid . I felt safe during my visit & was pleased after a year to see my lovely dentist & meet the new hygienist . It has been a long time . I assume that the Practice plan will be adjusted accordingly as that is a whole year with no check up or treatment - which is important at my age . Happy with everything else . Appreciate it’s a learning curve for us all & that for the staff at Moody Terrace their working lives have changed dramatically . Thank you to you all
Fantastic experience: Had my first appointment there the other day. Everyone is very friendly and polite, you are shown to the dentist's room and told who it is you are seeing. Very good all round, everything was explained clearly. Recommended!
Fantastic experience: A very pleasant experience. Lovely staff and clinicians. More importantly, perhaps, they are very good at what they do!
Fantastic experience: Very pleased with my first appointment with Catie at Moody Terrace Dental practice. I was very worried about going. She put me at ease straight away.The reception staff were very friendly and helpful.
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