Hexham Dental Clinic, Cosmetic & Implant Centre

Fantastic experience: Appointment with Treatment Co-ordinator today, which went very well. All staff I encountered were friendly, welcoming and informative - I was nervous, but they made me feel relaxed and calm.

Fantastic experience: Excellent service by all, without the severe treatment & lecture, but getting the message across regarding dental plaque etc. Cheers John Mac

Fantastic experience: A great visit with the hygienist and dentist today. Even the receptionist was super-organised arranging me all the upcoming appointments I will be needing for the summer. Couldn't ask for more!

Fantastic experience: Today I have seen the hygienist for the first time. She was lovely,very gentle and talked me through each step that she was taking.I would highly recommend her.

Fantastic experience: Very good reception and dental treatment.First class.

Fantastic experience: First class as always.

Fantastic experience: Excellent service as always from reception to coordinator to dentist, . Very thorough discussion following scan/ photos & expert advice given . Various treatment options available & explained fully , including cost etc

Fantastic experience: Brilliant care as always

Fantastic experience: As usual highly professional and dental requirements fully explained.

Fantastic experience: Received the usual extraordinary high level of professional treatment one comes to expect from this prestigious dental establishment. Mr. Sykes ace professional.

Fantastic experience: I am registered at this practice. I rang just before the weekend about mild toothache - they asked me to send an email/photos and then came back later in the afternoon with a response/advice from the on-call dentist. I was given an appointment for the Monday and at this was given an X-ray and subsequently antibiotics with full explanation of the issue and my choices. Excellent service.

Fantastic experience: Very nervous re; implant procedure but reassured by dentist. Was a quick and pain free procedure. Many thanks to all involved

Fantastic experience: Excellent care and treatment today. All staff professional, caring and welcoming. Each step of my treatment was thoroughly explained to me before it was started. Highly recommend Hexham Dental Practice

Fantastic experience: This is relevant to my 1st impressions... Had a introductory meeting regarding braces, I'm 52...the lady that took the session was lovely...very professional and though. I've booked in for a follow up to see the dentist to discuss further Its now June. Just had my invisible fitted...absolutely spot on. Highly recommend

Fantastic experience: I was very impressed with the expertise of all the staff who dealt with me, and the care I received from them. The practice has an amazing amount of equipment and I felt very well informed about my dental health and the procedures I opted to have. I don’t think anyone looks forward to going to the dentist, but I feel very confident that Jim and his staff will give me the best possible care.

Fantastic experience: Saw Simon today. Excellent experience,he explains things so well. Great procedure and after care.

Fantastic experience: Hexham Dental Clinic offers a most professional and excellent service: whether a visit entails just a check-up or more serious dental work the treatment is invariably high quality, well-explained and personally speaking the outcomes have always been faultless: additionally they use the most modern equipment: one of the reasons the quality of their work is so consistently good.

Fantastic experience: Excellent as usual, hygienist and Dr.Sykes..

Fantastic experience: Excellent first experience with Hexham Dental Clinic. Need urgent appointment after a weekend of tooth pain. Receptionist were very understanding and helpful to get me seen quickly. I was given an appointment 4 hours later. Simon Lee was friendly, professional and understanding of my anxiety and pain. He made a full examination with x-rays and he shared his impression with me, along with imagery of my teeth. This enabled me to understand what was going on and for us to decide the best course of action. He then removed a filling, found decay underneath and put in a temporary filling. There is more treatment for this tooth as well as treatment to some other teeth, but I feel very comfortable and relaxed about future appointments. I would highly recommend this clinic.

Fantastic experience: Simon Lee is an Excellent dentist , friendly and very knowledgeable

Fantastic experience: Freindly and efficient staff, very professional.

Fantastic experience: My visit to the Hygienist today was very good, I was seen on time by Lucy who I have not met before she was very thorough and I was able to ask questions.

Fantastic experience: As usual a five star review the service as always was very professional caring and efficient thank you Hexham dental clinic

Fantastic experience: Since joining this practice my teeth have been improved and saved. Very happy to recommend

Fantastic experience: Good visit, attentive staff and informative about my needs .

Fantastic experience: Hygienist Margaret brilliant caring considerate skilful puts you at ease thank you.

Fantastic experience: Simon’s quiet professional demeanour makes a visit almost a pleasure!

Fantastic experience: Excellent treatment as always. Always Informed on what is happening throughout. Those working on Reception are always polite and friendly and are a credit to the practice.

Fantastic experience: Highly professional and expert opinion and treatment for my implants and for other treatments over the last 13 yrs that I have been with this practice. Staff are friendly and helpful. Highly recommended .

Fantastic experience: As always I had great service delivered in a professional way. Appointments on time which is always a bonus when working to a schedule.

Fantastic experience: Great service, pleasant and friendly staff!!!

Fantastic experience: Seen on time. Friendly and helpful advice given professionally throughout.

Fantastic experience: Excellent service and would highly recommend

Fantastic experience: Excellent advice and friendly service.

Fantastic experience: Very efficient and friendly visit

Fantastic experience: Very friendly staff and the hygienist was thorough but caring and talked me through a lot of information.

Fantastic experience: Nice staff. Promptly seen and dentist very nice and efficient too. A great experience all round. Thanks.

Fantastic experience: Haven't been 2 the dentist for years needed a tooth pulled out very nervous patient could not praise this dental surgery enough ladies were lovely and made me feel at ease cannot thank them enough I can highly recommend them

Fantastic experience: Apart from the injections (ouch!) a very easy and comfortable 45 minutes of treatment replacing old fillings in my front teeth. I now have a much happier smile (and, I am assured, stronger teeth). I highly recommend this friendly dental practice.

Fantastic experience: Had an appointment with Sophie to prepare for a new crown,she did some cosmetic work on other teeth at top to match in with new crown,did such a good job,really pleased with how looking so far! Thankyou Sophie!

Fantastic experience: I couldn’t ask for a better dentist out hygienist. Although I was slightly under the weather with a cough, I was made to feel that nothing was a problem. Visits to the practice are a totally pleasant experience.

Fantastic experience: Just visited the practice in early Jan to receive yet another trouble free appointment with Simon. Further treatment explained in a professional mannerThanks again for everything.Regards, Ritchie.(Kendrick)

Fantastic experience: As a very nervous patient this is the first practice I have found to help me feel comfortable and relaxed.

Fantastic experience: Great friendly service, always makes you feel at ease. Would not go anywhere else.

Fantastic experience: I’ve just completed Invisalign treatment with Simon and there was not one thing I would change. Simon is the nicest dentist I’ve ever had, so friendly, polite and constantly asks for your opinion so that he’s achieving what you want. He is really knowledgeable and answered all of my questions in depth which made me feel so at ease and confident in him getting my desired look! All of the staff at the clinic have been so professional and friendly. I’m so glad I went for my treatment here and would 100% recommend simon!

Fantastic experience: Excellent! Really good treatment by the hygienist and caring and professional attention to detail from dentist Jim Sykes.

Fantastic experience: Today I had my first ever root canal filling. I was terrified, having imagined, because of the fear in others voices when they spoke about them and despite Jim’s clear explanations, that this procedure might be a bit like the drilling of the channel tunnel . . . but in my mouth . . . In the event it was completely painless and not traumatic at all. Jim was wonderfully calming, clear about what he was going to do, and the whole thing was over much more quickly than I’d imagined. I came to this practice, originally, because a friend told me that her children enjoyed their visits to the dentist. That seemed the best recommendation to me. I have complete confidence in my dentist and in the other dentists and hygienists at this practice and highly recommend them.

Fantastic experience: Amazing dental practice. Wonderful staff and clinicians. Always made to feel welcome and at ease. I know I am in expert hands.

Fantastic experience: Emergency repair needed, fixed within two hours. Do not need to say anything more!!. Simon's a great guy. Another emergency, received prompt attention and advice from Sophie for future work. Excellent service (including reception staff). Oct. 24, another emergency dealt with by Simon with tip-top results, very pleased to have such professional care

Fantastic experience: I've always been terribly nervous about going to the dentist but both Simon and hygenist Jay-Dee always make me feel at ease and explain everything.

Fantastic experience: very supportive whilst I am goimg through the invisalign process.

Fantastic experience: Excellent treatment, as always, from all staff. However having reluctantly invested in a private plan when the practice became fully private, I was not expecting to be told, on my first visit to the hygienist, that I needed work that was not covered by the plan. So despite paying £147 a year I was being asked to fork out a further £110 for a deeper clean/scrape. I have decided to stick with my agreed plan and forgo any extra work. Having been an NHS patient at the practice for many years receiving excellent treatment from my dentist Meghan, without paying extra for hygienist work, I am very disappointed with the steps I am now being asked to take.

Fantastic experience: Needed to get treatment, no problem, sorted next day.

Fantastic experience: Sophie is so cheery and professional. She’s made a great job of smoothing and rebuilding my two crumbling front teeth - a transformation! A thorough check up today and no work needed for another year - brilliant!

Negative experience: A horrible experience with the two dentists, one of them was the business's owner and a dentist as well. We made an appointment for my daughter's wisdom teeth to be examined, and the check was in less than two minutes. The owner dentist then advised me that she could require an appointment with a hygienist. While we were coming to check her wisdom teeth due to ongoing discomfort, instead we were urged to book a hygienist, which extra treatment (sort of more money for her as owner). Despite not doing any x-rays to determine the nature of the issue, she charged us £75 for a two-minute check. Well, we had a book, and while we were hoping it might help, this turned out to be the worst and gave me more anxiety. Sadly, the hygienist was much more unpleasant and harsher than the previous dentist. She hardly worked for five minutes, and my daughter left the same way she had entered, after which she had to pay an additional £50. Sadly, the hygienist was much more unpleasant and harsher than the previous dentist. She hardly worked for five minutes, and my daughter left the same way she had entered, after which she had to pay an additional £50. Furthermore, she said that my daughter had a minor hole, which she suggested be filled with amalgam, despite the fact that the NHS does not advise this and that other European countries are currently switching to composite white filings instead. This shows that they are plainly ignorant of the proper course of action. called back to request to speak with a manager? to learn that the manager is the same dentist who examined my daughter for two minutes without showing any concern or attention. My daughter had sickness and suffered the next day as a result of this horrible treatment. It's best to stay away from them and avoid using this practice; it won't be worth your time or money. Thanks but no thanks!!

Negative experience: Absolutely disgusted with this dentist! “ Doing this behalf of my mum “ My mum, has been using this dentist over 18 years now. Since you have gone private my mum was a couple days late to hand the letter in as she received it few days before the deadline! We are super busy, and don’t have a lot of time and we work full time 9-5 Monday - Friday and we don’t have time to come out of work and do stuff! So we manage to have a day off, and we came to the dentist and that’s when you mentioned the deadline was closed. I’m very disappointed, my mum BEEN a value customer to your dentist! But you are completely full, when you realise there are people who’s been coming to your dentist for years and they are in the same boat as my mum and to find that, the can’t go on the list! I think it’s absolutely disgusting that you done this, and now my mum doesn’t know what dentist to go to now! Since you lost a VALUE customer to your dentist! ABSOLUTELY DISGUSTING!

Fantastic experience: My last visit to Hexham Dental Clinic was as efficient and successful as usual. I'm very sorry to be leaving but I wish to continue to use an NHS dentist if we don't use them we will loose them.

Fantastic experience: Lovely staff. Very efficient a friendly service. I would highly recommend. Just finished a course of dental treatment and throughout the whole process has been exemplary. I am delighted with the result and cannot praise Meghan and her staff highly enough.

Negative experience: Have been a member of this practice for years and had always been pleased with the caring attitude of Meghan and my husband with Paul and then Simon However, after waiting for 8 months for an appointment , a few weeks before it was due they texted to say they were cancelling it because they were changing to a private practice and i hadn’t filled out a form. i called up on the day i received the text and explained i had been moving home and thought i would just bring the forms when i had my appointment and that nowhere in the information did it say that there was a deadline and consequences for not filling out the form. To just cancel an appointment i had waited so long for with no prior warning, is disgusting and especially after my husband has spent thousands of pounds with the practice in recent years. The girl on the phone was not sympathetic at all, hugely dismissive and simply didn’t care. Worse still said i would have to now go on a waiting list to even join the practice which was just adding insult to injury. I’m utterly appalled. Shame on you Hexham Dental, the care and attention shown my Meghan previously clearly doesn’t apply to your administration or your receptionists

Fantastic experience: I changed my dental practice to be with Hexham Dental Clinic- and I am so pleased that I did. The dentists here are reassuring and gentle, even when you know there is serious dental work to be done! Hygienists are likewise- a brilliant dental practice all round- (including the receptionists!)

Fantastic experience: As always the high degree of professionalism and understanding from the staff makes for high degree of confidence in the service I received

Fantastic experience: Jim & Rob were perfect from start to Finnish. Very happy with their service and the work I had done.

Fantastic experience: Magen was very professional and sympathetic no pain no complaints. Thank you

Fantastic experience: Saw dentist for emergency appointment, same day as phone call. Required tooth extraction which was unpleasant but I was kept informed of procedure all the time being shown camera images and X-rays. Full cost of procedure also explained before work started. I was dealt with sympathy. After care explained and backed up with written instructions.

Fantastic experience: I could never recommend this practice enough !!! As I have always said in all my past reviews This is only the second dentist I have had in over 60 years All the staff are great nothing is every any bother and the treatment first class Just a shame my wife and I booked a holiday and came back to the letter to join up for private treatment I had a appointment with the hygienist 4 days later and asked to register to be told we were to late ? Came out of the practice so disappointed / Gutted Hope it all gets sorted J oliver

Fantastic experience: Always efficient and friendly.We moved from Hexham to Penrith over eight years ago but we kept our dentists in Hexham as they are so good.

Fantastic experience: Great team, friendly and professional service and a slick operation. Had some substantial work in recent months and I must say the service has been first class throughout. Thoroughly recommend!! Many thanks to everyone involved. Gav

Fantastic experience: An excellent dental practice with a first class dental team and helpful staff. Like all dentists though they are very busy so getting an appointment takes time.

Fantastic experience: Another quickly arranged Appointment for broken tooth and temporary filling done and in again soon for the Crown. Meghan and All welcoming happy faces. Thanks again

Fantastic experience: Cancelled original appointment and got new appointment same afternoon. Arrived on time and was seen straight away. Very efficient.

Fantastic experience: Reception welcoming and efficient. The dentistry was brilliant.

Fantastic experience: I broke a bit off my tooth and after popping into the dentist I was given an appointment for the next day . My tooth was repaired and the treatment plan was fully explained to me. Excellent!

Positive experience: Good reception. My treatment went well and Simon was aware of my fear of what was happening and l was calmer when he explained what he was Going to do. Good treatment all round.

Fantastic experience: Efficient and friendly reception staff and as ever Jim good patient communicator and ready to answer any questions.

Fantastic experience: Had an emergency appointment today, it was dealt with quickly and I am very happy with the service provided. Thankyou.

Fantastic experience: My first visit to this practice in Hexham but its certainly not going to be the last. Fantastic consultation about what my options are going forward. I'm actually looking forward to going to the dentists again.

Fantastic experience: All the staff are friendly and good at there jobs and very helpful

Fantastic experience: Woke with tooth ache and managed an appointment on the same day. Excellent service and treatment. I felt much more reassured.

Fantastic experience: Hexham Dental clinic is fantastic, from the front door to the dentist's chair everyone is friendly, helpful and attentive. The quality of care is excellent. Thank you

Fantastic experience: Grateful for the highly professional and compassionate approach to my dental treatment at Hexham Dental Clinic. Despite feeling apprehensive about the hour long procedure I was booked to have, I felt reassured that I was in good hands throughout the process and am confident in the excellent care received. Thank you to the pleasant reception staff, dentist (Simon Lee) and dental nurse (Amy).

Fantastic experience: As usual such friendly professional staff who make you feel really at ease.

Fantastic experience: Excellent. We'll organised practice, professional staff, kind and helpful.

Fantastic experience: I felt very welcome and they made me feel at ease as I'm usually nervous at the dentists.

Fantastic experience: My appointment was due to a gum infection so not a planned visit. Called at 8.30 am & had 11.30 same day appointment. Treatment given and further treatment options explained fully by friendly and helpful staff. All very welcoming & professional.

Fantastic experience: this was a routine checkup with the dentist, Jim. He made a thorough check, was chatty and very gentle in his examination and gave good advice on continuing care of my teeth.

Fantastic experience: As aways, made to feel very welcome. Lovely staff and clean practice! You all do a fab job.

Fantastic experience: I had a filling that unfortunately came out. I contacted the dental practice, spoke to Sasha who answered the phone and managed to get an appointment with Megan to replace it. Megan was her usual friendly self which helps me relax when attending my appointments as I am very nervous patient. I had the filling replaced and was out within my allocated time. Special thanks to Sasha. Definitely recommend this dental practice.

Fantastic experience: Annual check up. Simon indicated actions desired and completed them on the spot. Saved both of us time. I like the flexible approach.

Fantastic experience: Great smiley dentist. Good service. Text contact easy to use. Contacted when quicker appointments came up. Oral hygienist was thorough and friendly. Definitely recommend

Fantastic experience: I always have a welcome smile from all the receptionists and I am always put at ease from Katherine who is very professional at her job and she explains everything to you, i am a very happy patient

Fantastic experience: The hygienist Kathryn and the rest of the team are always friendly and put you at ease. Great service

Fantastic experience: An easy experience, inviting atmosphere and supportive throughout my visit. Same again!

Fantastic experience: My visit today was great. I had a new person for the cleaning of my teeth and my check up of my teeth was also good as nothing had to be done. I know this is a practice where I am put at my ease and everything that is done is explained to me. Thank you.

Fantastic experience: Always seen promptly. All staff are friendly, helpful and professional. The hygienist always offers helpful advice. Very calm reassuring manner from all.

Fantastic experience: Fast efficient examination, painless scale and polish, pleasant mouthwash, and friendly treatment. All in all a good experience.

Fantastic experience: Jim Sykes is not only a great dentist, he us a nice guy too. He takes time to put you at ease, explains the process fully as he treats you and genuinely cares about you.

Fantastic experience: The dentist made the experience fun for the kids. They are always very professional and friendly. Thank you

Fantastic experience: As usual fantastic staff and fantastic dentist, never thought I'd see the day I'd be relaxed for an appointment. Thank you

Fantastic experience: Friendly staff, particularly Jim and Alex. I am not keen on the dentists in general but the team here make it as relaxing a visit as possible!

Fantastic experience: Implants are never going to be an "easy fix" However with Jim's friendly professionalism, and undoubted expertise the procedure was trauma free. Well done the whole team from the warm welcome of the receptionists to Jim himself and his able assistants.