GKDental Hawick NHS & Private Cosmetic Dental Clinic

Fantastic experience: Lovely dentist I seen today for a filling, explained everything she was doing and very polite. Amy the dental nurse was also lovely

Negative experience: I was with GK Dental for years, always turned up for appointments and always paid for them , I was there last July for 2 appointments costing over £200 and was given an appointment for a check up for July this year, however in June I received a letter from them that I was removed from there register for breach of trust??!! Whatever that means with a dentist! I phoned for an explanation was told I would receive a phone call back this never happened, phoned again, same again told I would get a call back never did, sent 2 emails no reply!

Fantastic experience: I travelled up from Alnwick, Northumberland to Hawick for my dental treatment and I must say the young lady dentist that carried out my treatment (2 fillings) was the most gentle dentist I have ever seen in my 66 years She was amazing. I would highly recommend this practice. Thank you

Fantastic experience: Had my first visit with the hygienist today could not of wished for a better experience. I'm not the easiest patient but she made me feel totally at ease explaining everything she was doing every step of the way. Thank you for your care and patience.

Fantastic experience: I always get a warm welcome from the staff. Today things were explained to me and I was not influenced in making a decision there and then. Very clean, friendly and and they have patient interest at heart. Carol xx

Fantastic experience: Lovely dentist. Patient and kind. Explained everything that was going to happen and what we will do at the next appointment.

Fantastic experience: Absolutely delighted with the work that’s been done on my teeth

Fantastic experience: A new Dentist today. He was really good. I had 2 fillings, a good job and a polish which he was nice and gentle.

Negative experience: My hunches were right. Arrived for my first appointment on time. The clinic was shut. I waited outside, and saw the dentists walk to the clinic from the Greggs next door where they were eating prior. Waiting in the waiting room, the reception staff at the time appeared to be youngsters/teenage boys on their computers laughing at something. Not at all professional. Dentist seemed okay, but when I asked about a hygienist appointment, of course he directed to the most expensive hygiene service. Real shame that this clinic can somehow seem to prosper despite a real shoddy service from beginning to end. Seemed to be a one in, one out, service with no personal attention to detail. I write this review for two reasons. Firstly in an attempt to save someone from a similar experience, and secondly for the dentists to read and improve their practise. Seems that because there are so few dentists in the area, an unacceptable service is becoming acceptable to us, the public. We are limited in choice, so accept a poor service. The only way we can stop such practices, is to buoycott them. Hit them in the pocket, so they have to work hard to deserve the money we hand over. Avoid this outfit. Oh, and you will notice that the reviewers who have reviewed this outfit favourably are very new to leaving Google reviews, which, in my opinion, leaves some doubt at to the veracity of not only the positive reviews, but the reviewers. Travel. Go further afield. Find a better dentist. You deserve it.

Fantastic experience: Second visit here and started treatment. What an amazing experience. The dentist was very understanding and completed everything at my pace and constantly gave me reassurance and time to stop and have a moment. If I could rate higher that 5 stars, I would. Thank you to all the lovely team.

Negative experience: I have booked an appointment under NHS and i clearly mentioned to the person i don't want any private services if you have call records you can probably listen my calls ! In my previous visit to your clinic i have been told by the doctor that metal filling will cost you £38 for each tooth and the other one which is long lasting one will cost you £138 for each tooth. Then i told him i am ok with metal one which is £38 for each tooth then he referred me to reception and the Indian guy on reception said you can pay £50 now and rest £26 you can pay on your next visit. Now when i drove all the way from Carlisle to Hawick just to get it done my fillings in cheap price and once done then this receptionist guy asking for £300 and said to me " They have done in Private" and you need to pay now...which sounds Dodgy to me ! He supposed to take patient's consent prior to get it done and should must inform either way that we have to do it private or we can't do it on NHS etc. Insisting me to pay rest of the amount which was terrible situation for me. Did i asked once to do it in private if you can't facilitate under NHS ??? This is completely unacceptable and i will definitely report this to NHS and relevant authorities in order to stop Harassment to the patients and take necessary action ASAP

Fantastic experience: My experience at GK Dental this morning was very positive. Staff were friendly, welcoming and everything was explained to me very clearly during my appointment. I have no hesitation in highly recommending this dental practice to others.

Negative experience: I must say I had quite high hopes for today's visit after reading the extremely high reviews. Wow what a disappointment. Lovely reception staff but seemed very disorganised but it was busy. The dentist basically told me I couldn't get a white filling on the NHS? Must be a new thing. That my only option was to pay private prices. Well that was a wasted 70 min drive. I suppose if you can't find anywhere else, go here but I wouldn't rely on the positive reviews. I'm going elsewhere.

Negative experience: Happy with my first visit and actually did a positive review and glad that other people have had relatively positive experiences. However, just deleted it due to further experiences including cancellation of my appointment by someone who I maintain, does not have sufficient command of the English language, having travelled 75 minutes and the fact that the hygienist and dentist are one of the same added to confusion. Requesting my fee of £50 for wasting my time due to their incompetence apparently does not fall within their policy and also they didn't like the tone of my e-mail of complaint. Result - I have to find another dentist as they feel they can't deliver to my expectations!!! As we know it is impossible to find any NHS dentists. You would think that cancelling the hygienist portion of my appointment and to continue with my filling treatment would be a relatively straight forward process. How wrong am I ! Have decided to go private. Oh Yes Google this practice - makes very interesting reading on other review sites.

Positive experience: Had repair work done on tooth the lady dentist was very professional, caring and informed me of what she was doing throughout the procedure couldn’t have asked for any better thanks

Fantastic experience: New Dentist for me, previous experiences not so good. I'm impressed how tech has moved on. Dentists Manner was calming, reassuring and pain free. What more could I want? Thanks

Fantastic experience: I’ve had 4 appointments with the Dental Hygienist Mr Thelakadan. He is the most considerate, gentle man when having therapy which can be sore or uncomfortable. He is patient and actually cares if your in discomfort, going out of his way to explain what he’s doing and why.

Fantastic experience: Brilliant Dentist explained everything very well. Utilised the time fully giving my teeth a good examination and clean in half hour. Appointment on time and a good social chat.

Fantastic experience: Excellent service and easy to deal with quick appointments not long too wait

Negative experience: Didn't get off to a good start as it was closed when we arrived. On entering, another customer was complaining that her son had had his tooth extracted and was sent away without painkillers and couldn't eat for days. The very young dentist was cold, abrupt and unfriendly. Not even a hello. I gagged on the X-Ray and he seemed angry about that. He gave me a clean which only lasted a minute or so (and cost £16) and my clothes were covered in water afterwards. An all-round unpleasant experience. My partner had a similar thirty-second clean and wasn't invited to spit out the water afterwards so had to swallow it. My daughter found the dentist very intimidating; he didn't speak a word to her and was very cold. We won't be returning or recommending it to others. We have for years been used to the warm and lovely Mark Learmouth in Berwick so this was quite a shock. The two girls on reception were nice, though.

Fantastic experience: Finally found a decent dentist! Travelling and hour each way but we'll worth it, thank you!

Positive experience: GK Dental service is quite satisfactory and handy staff. They are very cooperative and helpful..

Fantastic experience: They are all so young, but also all so good.

Negative experience: 6 weeks to get an appointment after a filling came out. Had to wait 30 minutes after my appointment time to be seen. Spent 2 minutes with the dentist who just stuffed a temporary filling in there and told me I need to book a new appointment to get a filling. Yeah... literally what I booked this one for. Not great.

Fantastic experience: An excellent dentist tooth extraction with no pain Avery professional dentist I recommend it for anyone. I have since been back for a dentures fitting they are very professional

Fantastic experience: Brilliant dentist, staff always polite and cheerful. I’ve been to them a number of times, however this last time i went with an awful toothache, which turned out to be a broken wisdom tooth that needed to come out. The dentist fitted me in so I wouldn’t spend any longer in pain (meaning staying past his going home time) and was so gentle and reassuring. Very grateful to have them as my dental surgery.

Fantastic experience: Professional reception staff. Young, polite and caring dentists and assistants.

Fantastic experience: BEST, CARING, GENTLE DENTIST I've ever had my whole life! Traumatised as a child I would only go to the dentist as an adult if I was in unbelievable pain, still like that which brings me to today's appointment! I today had a scale and polish which left me feeling great. This UNRIVALED SERVICE is the best I've ever experienced in my whole adult life. I was not rushed and made to feel very comfortable. I genuinely didn't feel a thing! Not A thing! The most comfortable dental experience I've ever had and I'm so so pleased to have you as my dental practice, everyone I've seen, dental nurses and dentist were fab! Leanne :)

Fantastic experience: Very pleasant relaxing environment, staff where really pleasant and helpful, and explained everything to me in a manner that wouldn’t make me feel nervous or anxious, being a Dentist and all….

Fantastic experience: This was such an unreal experience that I feel I have to share it here. Earlier in the day I chipped a rear tooth. It is one I have been having problems with over many years so I decided to get it extracted and put in another at a later date. I typically have a good set of teeth! I approached the front desk and told the receptionist I wanted an extraction and she looked on her computer and said "our next available appointment is in 4 minutes". I was stunned. I was in the dentist chair within 6 minutes and said he could do the extraction immediately. The dentist immediately delivered an anaesthetic and within then next 5 minutes the tooth was fully, and professionally extracted. A few minutes of advice and care and follow up ideas after and I was out. At a total cost of £33.00. Just a mindblowing experience that I was able to walk in and out of a dentist in 18 minutes and have the exact operation I wanted done. No fuss, no overcharging, extremely clean and pleasant. Thank you GK dental!

Fantastic experience: Great service, took them 20 mins to figure out a plan for my teeth that took other dentists years to see ! Very happy I chose this dentist!

Fantastic experience: Great experience from the first contact. Welcoming, efficient receptionist and thorough check up with the dentist. Treatment options clearly explained.

Fantastic experience: A very welcoming experience I would recommend

Fantastic experience: Very friendly staff and excellent dentistry.Thank you for today very helpful. Super Dentist .

Negative experience: They Changed my appointment time, so I couldn’t make it, gave them 24 hours notice but they still charged me a cancellation fee for an appointment I did not agree with. Receptionist was rude im an NHS patient and a veteran. AVOID

Fantastic experience: Phoned for emergency appointment in the morning and was seen in the afternoon. The staff are so helpful and thorough in their work. I've not had such good service from a dental practice for many years. Highly recommend.

Fantastic experience: My first treatment was very successful, and my dentist Peter is really nice and professional. Friendly staff and reasonably priced dental service, I am very pleased register here.

Positive experience: Dentist was great nice clean practice polite staff. However just be aware late cancellation fee for NHS patients for check up is £46... when a check up only costs £27. Just something to be aware of

Fantastic experience: Great dental practice, every one is very friendly and pleasant.

Fantastic experience: Went for my first check up today 12/7/25 lovely friendly staff.

Fantastic experience: Thanks very much you are doing a great job and very very professional and can't thank you enough

Fantastic experience: I had my 1st visit to GKDental Harwick as an new NHS patient. I inquired via email. The practice then rang and we arranged an appointment all within 1 week. The surgery was very easy to find. Lovely, friendly, helpful and welcoming receptionists. The reception area and dental surgery rooms are bright and modern. The dental nurses and the dentist himself were exceptional. I highly recommend GKDental Harwick, hence the 5 stars.

Fantastic experience: Dealt with very professionally and very fast had slack tooth removed painlessly in minutes friendly staff from reception to dentist don't particularly like going to dentist but I will happily go back when needs arise

Fantastic experience: Whilst front of house seems to be getting a little chaotic of late, in the surgery things are very different. They got me in quickly, and Peter is just extraordinary. I couldn't recommend this dentist highly enough. He has allayed any concerns I had when my trusted dentist of some years left and is a fantastic replacement and asset to the organisation. Thank you. Ewan.

Fantastic experience: Lovely to attend a modern, clean practice, filled with young and enthusiastic staff! Super thanks.

Fantastic experience: Very professional explained everything they were going to do made me feel at ease.Highly recommend.

Fantastic experience: I think your new young Receptionist is a pleasure! Bright smile and very welcoming prior to my appointment with my new lady dentist, who was very professional and efficient in her approach.

Fantastic experience: Staff are very kind and friendly. The dentist I saw was very helpful and caring

Fantastic experience: Nothing but praise for the service, speed of appointments and communication. So far had initial appoinent. A clean and sadly an extraction which I wasn't looking forward to having. I am a nervous patient. I made them aware and they made sure I was OK through each stage and offered extra jabs or nbing spray to help. To be honest the extraction was a breeze. Impressed so far.

Fantastic experience: GK has amazing dentists who are vibrant, thorough and uses their expertize with zestful enthusiasm. This is over and above normal expectations one could wish for. My mouth is well looked after which gives me peace of mind. There are some horror stories out there! Whether it's something challenging they will offer excellent solutions for, or something simple like teeth cleaning which is done with dead accuracy and never a twinge you can trust a good job will be done../ The business covers NHS and private which is interesting. They always seem up to date with techniques and everyone there is extremely pleasant from receptionists to Dental assistants./ The place is easily accessable in Hawick town High Street and is clean, modern and inviting. Cant say enough about its attributes.That is my experience.

Fantastic experience: Excellent experience friendly staff,a few more appointments to go before I have the perfect smile

Fantastic experience: Excellent very professional and polite. Very pleased with work carried out and advice given.

Positive experience: This was our first appointment with your company. We were delighted with the NHS service we received, the premises were spotless, the staff extremely helpful. All in all a very positive outcome.

Fantastic experience: Receptionists, nurses and dentists all helpful and friendly. Pratiksha was excellent, done a painless large filling and scale, highly skilled, great dentist, pleasant visit

Positive experience: My first visit felt exceptionally good. Friendly, competent receptionist who collected all necessary information very efficiently, then just a short wait to see the dentist for the check up. He spotted all of my issues, checked all my underlying health issues, and explained the treatment options to me. Will be starting my treatment soon, feeling very optimistic about things.

Fantastic experience: Apeksha Arsud made what I expected to be a stressful dental visit surprisingly easy. She was calm, reassuring, and incredibly precise with my filling. I really appreciated how she explained each step—it made me feel informed and at ease. The entire experience was smooth, and the result feels great. Highly recommended for anyone looking for skilled and thoughtful dental care.

Fantastic experience: Very good made you feel relax the staff are very helpful. the treatment was excellent the whole place is very clean from the toilet to the waiting room to the treatment rooms. And the best thing of all it is taking NHS patients on. Not many Dentists are taking NHS patients. They are also very flexible with appointment times abd dates they also give Saturday and Sunday appointments. Must admit the service I have received is excellent

Fantastic experience: Great place really straight forward process staff is really friendly it was a great service and now pain free thanks to GK Dental highly recommended

Fantastic experience: Very nice and polite young team . Sounds very profesional , will see on the next apointment hiw good they are

Fantastic experience: From opening the door, to the greeting from reception, my experience was perfect. Lovely dentist Peter had perfectly calm reassuring manner. 1st time ever I've had xrays without having hard plates jammed into my gums. I am very happy to be a new pt of this practice even though I live in Penrith. Worth a day trip out a couple of times per year. I believe there is a bus service from Carlisle and the dental surgery is on the high street next to all the shops.

Fantastic experience: What a brilliant place. I was greeted by a young lady on reception who was very friendly, the dentist was great, she explained exactly what she was doing and even let me pick my colour, dental assistant was very friendly, in all the experience I had was the best I’ve had anywhere.well done to each and every employee

Fantastic experience: A. Arsud (dentist) was wonderful with my son. He is so scared of the dentist chair but she totally put him at ease and was very gentle and caring towards him

Fantastic experience: Excellent dental practice, great staff very friendly. I am very nervous going to the dentist. The dentist put me at ease, she kept stopping and checking it was OK to go on with the treatment. Would definitely recommend.

Fantastic experience: Was on hols up Scotland and needed see a dentist. The staff were very polite and the dentist who saw to me was very good top man

Fantastic experience: Very professional Explained clearly what they. Were going to do All staff very polite

Fantastic experience: I was very nervous for appointment but dentists were very kind and patient also explained everything and asked questions now excited for my next appointment.

Fantastic experience: Had my first visit with G K Dental today and boy was i impressed. Lovely staff who made me feel calm and explained all options open to me for my course of treatment. Highly recommend and they're taking on NHS patients.

Fantastic experience: Appointment happened on time and efficiently. Dentist explained everything to me and told me what to expect next.

Fantastic experience: Very friendly staff back next week for a chipped tooth repair. Fingers crossed all goes well.

Negative experience: We joined GK Dental when we moved back to hawick, despite hearing a couple of negative reviews we continued to stay with them. My daughter was referred to get braces about a year ago, I have phoned GK Dental 3 times now in the past month asking what's happening and if there is any update and all 3 times ive been told "we will have to get back to you" Today I found out that she may have been refered to the orthodontist in Gala, so I was advised to phone them (from another dentist), which i did to only find out that she had only just been referred 26 days ago! Thankfully the Orthodontist has placed her on a cancellation list! Not only that, I went to get treatment done too, only to find out they hadn't actually do the whole process, even though they said it was complete and successful! I then had an appointment booked, which I phoned to cancel (due to work commitments) to then find out that it wasn't cancelled on their end and they demanded i pay £27 for the missed appointment! Absolute joke. Ive also lost count on how many times in the past couple of years they have phoned me to cancel and rearrange appointments too, but they dont always rearrange them, they just said they would phone to rearrange, but dont!

Fantastic experience: Always helpful, they have went out their way for me recently - which has been very much appreciated. Would have no hesitation in recommending.

Fantastic experience: I was half an hour early for my yearly check up listen seen to right away very nice people

Fantastic experience: Two fillings'd been done perfectly. Very helpful staff, professional dentists (unfortunately I don't remember their names) and friendly receptionists. I'm satisfied with their services.

Fantastic experience: Fantastic extraction today less than 2 mins from injection to tooth out

Fantastic experience: Always friendly and they always explain what they are going to do.. I wasn’t in very long, which is a bonus..

Fantastic experience: As one who has shunned dentists until the inevitable problems develop, I must say that I have received, on three occasions, excellent treatment, and a very sensitive approach to treatment giving me confidence to remain with this Practice.

Fantastic experience: My husband and I had our first appointments with GK Dental yesterday. Very impressed. Staff at reception were very welcoming, friendly and helpful. Our dentist was thorough gave us lots of information regarding future care We would definitely recommend

Fantastic experience: Peter was fab! I know I am a very nervous patient and he was very gentle and took time to reassure me. I will definitely be back and I can not recommend Peter highly enough!

Fantastic experience: As a nervous patient, I have found the dental staff at GK to be patient, careful and extremely proficient in sorting out my teeth! Thank you

Fantastic experience: Seen ad on facebook , applied for appointment . Since then its been a great experience and a professional set up . Im even happy with the drive there the scenic route A7 Had my 1 st treatment today it went well My partner Karen has noe mw decided to register Today i finished my last course of treatment Only check ups to do in next few months 3 treatments went well Fillings extractions And a teeth clean

Fantastic experience: Can't fault my first experience at GK Dental Clinic. The staff were welcoming, informative and I look forward to my next visit later this year. Highly recommended

Fantastic experience: Really friendly team. They took their time and were thorough with my treatment.

Negative experience: Don't know why they felt the need to replace a perfectly good filling with an new one considering I didn't ask them to do it, Good having NHS dentist, Not good that they did unnecessary work in my mouth when the old filling was perfectly ok other than the colour and age, Have to say that considering I don't like any dental procedures I feel it was totally unnecessary work just to benefit them changing the NHS Otherwise my teeth are fine, come back next year. The should have explained it to me in the first place and I would have said NO leave it alone!

Fantastic experience: I went to GK DENTAL today as a new patient and I was not disappointed! The practice is very elegantly designed with friendly and helpful reception staff. The dentist and dental nurse are friendly, explained everything well and gave me an excellent descaled & polish. I would recommend them to anyone!

Fantastic experience: I registered as an NHS patient, had my first consultation, received two fillings the following week, and underwent Hygiene & Scaling the next day, where they checked the fillings; I also scheduled appointments for 6 and 12 months later and am very happy with the service.

Fantastic experience: Large filling, 40 minutes in chair, no pain during or after - excellent dentist.

Fantastic experience: This is the best dentist I’ve ever had Friendly staff very efficient I have had 2 treatments within 5 days Never felt a thing well done DK dental 5 stars

Fantastic experience: Very pleasant staff and no problems with my treatment!

Fantastic experience: I am very be impressed with GK dentist at Hawick and am hoping that the end result will be great! Peter is very patient with me in deciding my treatment and all the staff are lovely. Thank you.

Fantastic experience: Just in for a check up appointment and all good for another year and a very relaxing atmosphere at GK Dental,happy.

Fantastic experience: I felt comfortable and well informed during my visit. The premises appeared spotlessly clean throughout. The staff were polite and professional and I would have no hesitation in recommending their services.

Fantastic experience: Excellent dental practice. Taking NHS patients and give a first class service. Highly recommend

Fantastic experience: I'm not too confident about going to the dentist but I always come out thinking why was I worried. The dentist was clear about what he was doing, and mannerly.

Fantastic experience: Had trouble with dentists before, suffering from anxiety. The team at GK Dental have been great. Setting me at ease. This is has been a great service an looking forward to the finished results.

Positive experience: Second visit to practise for scale and polish. Very nice dentist who explained procedure in detail and carried it out efficiently and gently. Highly recommend this practice.

Fantastic experience: Happy with my first visit to GK Dental. Dentist was very thorough and gave me great advice on looking after my teeth

Fantastic experience: All staff were so lovely.and put me at ease.as I was so nervous .

Fantastic experience: As a complete coward and slightly eccentric, I appreciate that I has a sense of humour and is patient. Service is excellent, never left waiting! Prices are extremely reasonable. Glad I found them.

Fantastic experience: We can happily recommend GKDental Hawick! The registration process was a breeze, we got an appointment quickly and easily, staff is very friendly, helpful and professional! The dentist was very gentle and expained the procedure very well. Also good to know they offer options which go beyond what the NHS offers, but clearly mentioning what goes beyond and not getting pushed to it. Much appreciated! Thanks very much!

Fantastic experience: Initial visit. Need some work done. Options clearly set out with costs involved so I could make the best decision for me. So it was all good.