Smile Cliniq
Information about Smile Cliniq
Opening hours
- sunday: (closed)
- monday: 8h-20h
- tuesday: 8h-18h
- wednesday: 8h-20h
- thursday: 8h-19h
- friday: 8h-18h
- saturday: 8h-18h
We offer a range of Award-winning dental services in London, including General and cosmetic Dentistry, Invisalign, dental implants, veneers, Laser Treatments, teeth whitening and more.
Awarded Best London Dental Practice.
????Call us today to schedule an appointment.
Our comment from Best Dentists about Smile Cliniq:
Smile Cliniq is a highly acclaimed dental practice in the United Kingdom, renowned for its exceptional patient care and professional team. Patients often share their positive experiences, highlighting the dedicated service provided by the talented dentists such as Dr. Krishen Shah and Dr. Ravinder Varaich.
Some of the strengths that make Smile Cliniq stand out include:
- Welcoming Atmosphere: The clinic is praised for its friendly and accommodating staff, making every visit a pleasant experience.
- Expertise and Attention to Detail: Dentists like Dr. Krishen Shah and Dr. Varaich are frequently recognized for their skill and thoroughness, ensuring patients feel comfortable and informed throughout their treatment process.
- Innovative Treatments: Smile Cliniq offers a range of advanced dental treatments, and many patients have expressed satisfaction with their results, especially regarding procedures like Invisalign and restorative work.
- Patient-Centric Approach: The team takes the time to discuss treatment options extensively, managing to build a trusting relationship with their patients.
Overall, the feedback reflects a strong commitment to high standards of care and a desire to create a welcoming environment where patients can receive top-notch dental treatment.
Services and Treatments
Smile Cliniq: Reviews
Fantastic experience: I had the pleasure of being treated by Dr Ravinder & Nurse Hodan - who were absolutely amazing !!! . They made me feel comfortable !! & the work I had done I absolutely LOVEE !! they have made me the happiest girl in the world !! - Thank you thank you !! & see you soon
Fantastic experience: I can’t recommend Dr. Krishen highly enough. From the very first consultation, his honesty stood out and became the key factor in choosing to begin my teeth journey with him. Unlike other practices I visited, Dr. Krishen was transparent, thorough, and genuinely invested in helping me understand every part of the process. The entire experience from start to finish was not only high quality but also very educational. He takes the time to explain each step, never rushes through appointments, and ensures that you’re fully informed and comfortable at every stage. His attention to detail is second to none, and you truly feel like you’re in expert hands. What sets him apart is his professionalism, calm demeanour, and the personal care he gives to each patient. I had visited two other practices before finding Dr. Krishen, and honestly, my only regret is not discovering him sooner. He combines exceptional skill with a warm, reassuring approach making the entire journey a positive and empowering experience. If you’re looking for someone who is passionate, honest, meticulous, and truly dedicated to the highest standard of care, Dr. Krishen is the one to trust. An outstanding professional in every sense.
Fantastic experience: Excellent service, everyone is super friendly. The dentist was very detailed in her explanations which i appreciated and the check up was very thorough.
Fantastic experience: Over several months I had a treatment plan completed by Dr Nick Dhokia. This included cleaning, an extraction, fixing broken teeth, fillings and a much needed mouthguard. Nick was excellent and I would highly recommend him! Every step of the way Nick was reassuring, transparent (about costs, recovery, and time for appointments) and confident in his approach. Nick always put me at ease and discussed treatment options respectfully, as well as talking me through each procedure each appointment. If you’re looking for a dentist that will listen, offer transparent and professional advice and then deliver on the treatment plan then Nick is the dentist for you!
Fantastic experience: Dott.Edvokia and team are very professional! Highly recommeded!
Fantastic experience: As an unknown walk in I was warmly welcomed and luckily seen very quickly. Dr sarita kotecha was very friendly and professional. Immaculate facility. Thank you
Fantastic experience: I was looking for a dentist to do pinhole gum surgery. I googled and the smile cliniq came on my search. I contacted them and booked an appointment to see doctor Evdokia. She was super professional and told me that the retraction on my gums were quite bad and the results of the surgery might not be as I would expect. I decided to go ahead regardless. She did a brilliant job, and I have now a complete new smile that I am proud of. Excellent team work. I would highly recommend the smile cliniq and specially Dr. Evdokia. She was excellent from beginning till the end.
Fantastic experience: Dr. Sarita and Dr. Evie are amazing. Patient, knowledgeable and down to earth. Also love how they change the music or videos to accommodate your preferences each visit. Great distraction making a scary experience for some of us more manageable. And the receptionists are fab!
Thank you so much for your lovely review! We’re so glad to hear that Dr. Sarita, Dr. Evie, and the whole team helped make your visits more comfortable and enjoyable. We know dental care can feel intimidating, so it’s great to hear that the little touches — like customizing music or videos — made a difference for you. We’ll be sure to pass along your kind words to our front desk team too — they’ll be thrilled! Thanks again for your support.
Fantastic experience: I recently had gum graft surgery with Dr. Evie, and I honestly couldn’t be happier with how everything went. From the very first appointment, she was so kind, reassuring, and easy to talk to — I felt like I was in safe hands the whole way through. The surgery itself was smooth and totally stress-free, and my recovery has been way easier than I expected. You can really tell she cares about her patients and takes pride in her work. I felt looked after every step of the way. Thank you so much to Dr. Evie and her lovely team — I’d recommend her to anyone without hesitation! :)
Thank you so much for your kind words and thoughtful review! We’re thrilled to hear that your experience with Dr. Evie and our team was so positive. It means a lot to know you felt supported, comfortable, and well cared for throughout your gum graft surgery and recovery. Your trust truly means the world to us. We’ll be sure to share your kind message with Dr. Evie and the whole team — they’ll be so happy to hear it! Wishing you continued healing and wellness, and thank you again for the wonderful recommendation.
Fantastic experience: I recently had a gum graft performed by Dr. Evdokia. My gum recession was very severe, and Dr. Evdokia did an amazing job! It's now been almost 3 weeks since the operation, and my mouth is healing really well. Its also helped me feel more confident and happier about my smile. I usually get very nervous about dental procedures, but Dr. Evdokia is lovely and always put me at ease.
Thank you for your kind words we are delighted that you were happy with your procedure which boosted your confidence.
Fantastic experience: Fixed my fractured tooth for me, the whole team was lovely and the whole process was easy and comfortable
Thank you for your kind words.
Fantastic experience: Viraj is a dedicated and meticulous dentist. He got me through a lot of remedial and cosmetic dental work with expertise and humour. I'm really delighted with the outcome. All the staff at Smile, from reception to dental assistants, were equally professional and kind. A great clinic. Highly recommended.
Thank you so much for your thoughtful review! We're thrilled to hear that you had such a positive experience with Dr. Viraj and the rest of the team. It's wonderful to know you felt well cared for throughout your treatment and that you're happy with the results. We truly appreciate your kind words and recommendation – it means a lot to all of us at Smile!
Fantastic experience: The staff is very professional and always lovely, from the receptionist to the dentist. They have all their equipment in good condition and clean.
Thank you so much for your kind words! We're delighted to hear that you had a great experience with our team, from reception to the dentist. Maintaining a clean and well-equipped environment is a top priority for us, and it’s lovely to know it made a positive impression. We truly appreciate your support and look forward to seeing you again!
Fantastic experience: I had to undergo a complicated dental procedure which was a bit daunting, but right from the start I knew I was in safe hands. The level of care given by Dr Viraj Patel and his assistant Koriline was off the scale. Every procedure was carried out with an outstanding degree of professionalism and consideration. The reception team were always so lovely and helpful too, particularly Reema. I highly recommend!
Thank you for your wonderful feedback! We're so glad to hear that you felt in safe hands with Dr Patel and his nurse. Dr Patel and Karolina and Reema will be delighted to know that their care and professionalism made a positive impact on you. We truly appreciate your kind words and look forward to welcoming you back at your next visit!
Fantastic experience: Smile Cliniq provides an excellent dental service. I have had superb care for years from Ms Sarita Kotecha, in a range of dentistry including root canal work and extraction. Despite having come to this practice a nervous patient with poor experiences elsewhere, I have developed complete trust in Ms Kotecha, who is an extremely accomplished dentist and balances high-level comprehensive professional skill with personal care and attention. She gives straightforward practical advice and has enabled me to make sensible choices which have improved my dental health and well-being. All the practice staff are respectful of patients and friendly. The practice is well-managed, well-maintained and clean and provides a pleasant modern environment. I cannot recommend Smile Cliniq highly enough.
Thank You Liz for such lovely words and high recommendations! We cannot thank you enough. We are very happy we can create a positive experience for you every time. We look forward to seeing you again soon!
Fantastic experience: I can't recommend Dr. Krishen enough! From the moment I walked into the office, I felt completely at ease. The staff was incredibly welcoming, and Dr. Krishen took the time to explain everything in detail, making sure I understood each step of my treatment plan. I was nervous about my procedure (going through two root canals), but he was patient, gentle, and truly went above and beyond to ensure my comfort. Not only did the procedure go smoothly, but the results were even better than I expected. My confidence has improved immensely! I’m so grateful for the exceptional care I received, I won’t ever be returning to public dental care!
Thank you so much for your glowing review! We're beyond happy to hear that Dr. Krishen and the team were able to make your experience as smooth and comfortable as possible, especially with such a daunting procedure. It’s wonderful to know that you’re happy with the results and that your confidence has improved! We’re honoured to have earned your trust, and we look forward to continuing to care for your dental health in the future.
Fantastic experience: Sarita is the most amazing, kind, thorough and considerate dentist, and I couldn’t recommend her highly enough. She makes the experience relaxing and painless and gives really helpful advice.
Thank you so much for your kind words! We’re thrilled to hear that Sarita made your experience so positive and comfortable. We’re lucky to have her on our team, and your recommendation truly means a lot to us. We look forward to continuing to provide you with excellent care in the future!
Fantastic experience: I had an amazing experience at Dr. Krishen Shah’s office! From the moment I walked in, the staff was warm and welcoming, making me feel completely at ease. Dr. Shah is incredibly professional, knowledgeable, and gentle. He took the time to explain everything clearly and made sure I was comfortable throughout my visit. The office is clean, modern, and well-equipped, which added to the overall great experience. I highly recommend Dr. Krishen Shah to anyone looking for top-quality dental care!
Thank you so much for your kind words! We’re so glad to hear that your experience with Dr. Krishen Shah and the team was positive from start to finish. Providing a comfortable, professional, and welcoming environment is always our top priority, and it’s wonderful to know that we achieved that for you. We truly appreciate your recommendation and look forward to taking care of you again in the future!
Fantastic experience: Dr Ravinder is an exceptional dentist. It is a pleasure visiting her for treatments.
Thank you for your kind words! We’re thrilled to hear that you have such a positive experience with Dr. Ravinder. She truly cares about her patients, and we’re so happy to know you enjoy your visits. We look forward to seeing you again for your future treatments!
Fantastic experience: I had my teeth filled in with composite. Dr Shah did an excellent job. I would highly recommend.
Thank you so much for your thoughtful review! We’re thrilled to hear that Dr. Krishen was able to successfully treat your tooth We’re grateful for your trust in us and your positive recommendation. Your feedback means a lot to everyone involved. We look forward to seeing you again!
Fantastic experience: Great dentist, who was not only very kind but did a quick and efficient hygiene. I will definitely return
Thank you so much for your thoughtful review! We’re thrilled to hear that you had a positive expierience during your hygiene appointment. We are grateful for your trust in us! Your feedback means a lot to everyone involved. We look forward to taking care of you in the future!
Fantastic experience: I recently visited Dr Krishen after suffering a cracked tooth. Dr Krishen offered very useful advice and an expert service, so much so that I ended up having multiple works done at Smile Cliniq. Many thanks.
Thank you for sharing your experience! We’re so glad to hear that Dr. Krishen was able to help with your cracked tooth and provide expert care. It’s great to know that you’re satisfied with the services you received at Smile Cliniq, and we truly appreciate your trust in us for multiple treatments. We look forward to continuing to take care of your dental needs in the future!
Fantastic experience: Was really worried about the oncoming pain I was experiencing especially given the Christmas period so luckily I got booked in. A few hours later and I am out of pain and literally only slightly felt the first scratch of a needle then nothing. This was such a relief as I had an abscess under the root of my tooth so had to have root canal and rebuild etc on top. Dr Varaich and her nurse Hodan were absolutely on it and their communication ensured the procedure went smoothly with a great result for me. The whole process was seamless from Reema in reception right through to being out of the door by 930am! I can now have a pain free Christmas. Thank you so much to the excellent Dr Varaich and team!
Thank you so much for your kind words! We’re so happy to hear that Dr. Varaich and Hodan were able to relieve your pain and provide such a smooth, effective treatment. It’s wonderful to know that everything went seamlessly, especially during the busy holiday season. We’re glad you can now enjoy a pain-free Christmas! Your feedback is greatly appreciated, and we’ll be sure to pass on your thanks to the whole team. Wishing you a joyful and healthy holiday season!
Fantastic experience: I had toothache for about 8 weeks. Went to 3 other dentists who could not help. Christan did a very tricky root canal procedure and saved the tooth which had been infected for a long time. It did not hurt, took an hour and 15 minutes. Eating without pain at last. Many thanks. I am most grateful also to the other dentist Eva who explained another option of an implant. The nurse assisting Christan was knowledgeable and Receptionist welcoming and efficent
Thank you so much for your thoughtful review! We’re thrilled to hear that Dr. Krishen was able to successfully treat your tooth and relieve the pain you’d been experiencing. It’s great that you also had a positive experience with Dr. Evie and the rest of our team. We’re grateful for your trust in us and are so happy you’re finally eating pain-free! Your feedback means a lot to everyone involved. We look forward to taking care of you in the future!
Fantastic experience: A big thank you to Dr. Chetan Kaher and a team!!! from the very 1st day to smile cliniq it has been wonderful experience. Everything was explained in detail . i got all the help and support i needed very happy with the service. Very friendly and welcoming team. Definitely recommend this clinic
Thank you so much for your kind words and wonderful review! We're thrilled to hear that your experience at Smile Cliniq has been so positive, from your first visit to your treatment journey. Dr. Chetan Kaher and the entire team are dedicated to providing detailed explanations, friendly support, and top-notch care.
Your recommendation means the world to us, and we're so happy we could make your experience a great one. If you ever need anything in the future, don't hesitate to reach out. Keep smiling!
Fantastic experience: All I can say is that the treatments that I have received from Sarita, Krish Ravinder, Hodan and Suzy has been faultless I unfortunately had a cracked tooth, which was treated very swiftly and with care and consideration. Everyone at this surgery has always put my welfare first, and treated me with care and attention and listened to my needs.I would highly recommend this clinic to anyone who needs dental treatment.Excellent care and service, and calm and relaxing enviroment. Excellent care and treatment received on 13/12 with Dr S Kotecha.I highly recommend this surgery and the professionals who work here to anyone needing their services.
Thank you for your kind review and recommendation. We are very happy you had a positive experience with us!
Fantastic experience: Over the years I suffered through depression and neglected my teeth. Out of embarrassment I was hesitant to go to the dentist. I decided I would try and if I didn’t like it, at least I tried. I went to see Krishen Shah, he could not have been more understanding, kind and empathetic. Made me feel so comfortable. On top of that he is also super talented and you can tell he cares about what he does. He did immense work and I was super grateful for his help. I thought he was so good that if he left smile and went to another branch, I would follow him to that branch. Lovely person and highly talented at his job. You won’t find anyone better. Thank you Krish.
Thank you so much for sharing your journey with us. It takes courage to take that first step, and we’re truly honoured that you chose Smile Cliniq and trusted Krishen Shah with your care.Your kind words about Krishen’s dedication and talent mean a great deal, not only to him but to our entire team. It’s our goal to provide a supportive and compassionate environment where every patient feels at ease, and we’re grateful that we could be a part of your journey.
If there’s anything else we can do for you, please don’t hesitate to reach out. Thank you again for your heartfelt review, and we look forward to seeing you again soon! ✨
Negative experience: I had a very painful and bad experience with Dr Ravinder Varaich. She did 8 teeth fillings in 2 sessions and she left me with an unbearable pain. I went back, but she said she can't see anything on the x-ray. I had horrible pain for almost 2 months and 6 months later I woke up with a swollen face. Luckily, I was in Romania and the dentist confirmed that I had a huge infection at one of the tooth that dr Varaich did. He treated the tooth and the root canal with antibiotics and it took almost 1 year to treat the infection. Very unprofessional for dr Varaich to let me with that pain and not be able to identify the cause of the pain and help me. This happened in 2020 when I couldn't travel back to Romania to my dentist because of the pandemic. I had an emergency so I searched for a clinic with good reviews, but unfortunately the experience was very veru bad as described above. Since this episode, I only go back to my dentist in Romania who does a great job and I never had any teeth pain.
We am very sorry to see you have edited your previously written glowing review from 3 years ago when you had just finished your treatment and were very happy.
We have checked your notes and see what you are saying is very different to your notes. We will reach out to you privately to protect your confidentiality.
Negative experience: Extremely disappointing experience – avoid at all costs! I recently booked a deep dental hygiene treatment at this clinic for £110 and was shocked by the poor service and unreasonable fees. I was told on the phone that the £40 charge I paid upfront was just a deposit in case of a no-show, and that it would be deducted from the overall treatment cost. However, when I called to let them know I was running late (due to two Uber cancellations), they refused to accommodate and said I would need to pay another £40 to reschedule! It’s outrageous that instead of understanding the realities of living in London, where transport issues are common, they were only interested in recharging me. Most clinics are usually accommodating when things like this happen, but here, customer service seems to be the last priority. Additionally, £110 for what is supposed to be a “20-minute deep dental hygiene” treatment feels like a complete rip-off. I was already uncomfortable with the price, and the extra fee to reschedule is just beyond bad practice. The girl on the phone couldn’t care less and when I asked to speak to a manager she said there is no manager Honestly, if you’re looking for a clinic that values its clients, this is not the place. Avoid, avoid, avoid!
Dear Flora, we sincerely apologise that your experience did not meet expectations. We understand how frustrating it can be when things don’t go as planned. However, we wanted to clarify that you contacted us to cancel just after your scheduled appointment had already begun, which unfortunately did not leave enough time to fill the space. Our cancellation policy is shared with every patient during booking to ensure respect for the schedules of all patients and team members alike. As you can imagine, when our staff is prepared to care for someone who doesn’t attend their appointment, it not only leads to a significant waste of resources but also limits our ability to accommodate emergency patients in need.
Our commitment is to deliver exceptional care, and our fees reflect the expertise and dedication of our dental professionals. If you’d like to discuss this further, please feel free to reach out to us directly. We’re here to assist you and would be happy to address any questions or concerns you may have.
Fantastic experience: This is not my usual dentist. However my usual NHS dentist couldn’t see me sooner to fix my front tooth (filling fell off). Hence, I looked around with good reviews and near to my work area. It was a very good experience overall. From the friendly receptionist to the dentist, Dr Ravinder Varaich who’s genuine care for her patient, and go beyond expectation and service that I paid for. If you are someone lives nearby and looking to register a new dentist, or like to change dentist or emergency fix, I strongly recommend Smile Clinique.
Thank you for the lovely review! we look forward to seeing you again!
Fantastic experience: Dr. Sarita has been the best! I had gone through orthodontic treament when I was a kid in my country, and a mishap with my permanent retainer made me seek out orthodontic help once more. I was looking for clinics that could help me with the issue I had but nobody accepted new patients until I came across Smile Cliniq. The people there are all incredibly nice. When I spoke to Dr. Sarita and expressed my concerns about the financial aspect of the treatment, she made sure she would explain in detail all the alternatives I had, before I could decide which treatment I wanted to go through with and gave me plenty of time to consider my options instead of making me rush into things. When I chose which treatment I wanted, she made sure she would find the best available optons for me to avoid adding unecessary costs to the overall treatment. Needless to say that she gave me the best first impression and she is an amazing person and a very capable doctor. I am extremely satisfied with the outcome of my treatment and I would definitely recommend this cliniq if you need any orthodontic treatment! Thank you so much doctor and team!
Thank you Mary. We are soo glad to hear about your lovely experience with Dr Sarita. hope to see you again soon!
Fantastic experience: Dear Smile Cliniq Team, I just wanted to take a moment to express my heartfelt appreciation for the exceptional care and support you provided during my Invisalign treatment. Your professionalism, expertise, and friendly demeanor made the entire process enjoyable and stress-free. I'm thrilled with the results and grateful for your dedication.Thank you for making my smile a priority!
Thank you so much for your kind words and for taking the time to share your experience with us! We’re delighted to hear that your Invisalign treatment was a positive and stress-free journey. Your satisfaction and confidence in your smile are our top priorities, and it’s incredibly rewarding to know that our team’s dedication and care made a difference for you.
We’re thrilled with your results too, and it was a pleasure being a part of your smile transformation. If you ever need anything in the future, please don’t hesitate to reach out. Thank you again for choosing Smile Cliniq!
Fantastic experience: My usual spot is in Finchley but I needed an emergency appointment for pain and I was kindly fitted in the same day at St John’s Wood. Lovely friendly service from the whole team. Problem solved quickly with a great resolution. Always 5 stars for this company
Thank you so much for your kind words and for sharing your experience! We’re glad we could assist you with an emergency appointment at our St John’s Wood location. It's great to hear that our team was able to provide a quick and effective resolution to your issue. We truly appreciate your continued trust in us and are thrilled to receive your 5-star rating.
If you ever need anything else, whether at Finchley or St John’s Wood, we’re always here to help. Thank you again for being a valued patient!
Fantastic experience: 10/10, amazing and accommodating staff, the dentists are all really friendly and have their patients best interest at heart. Always take time to understand your needs and requirements to provide an effective treatment plan. Currently receiving treatment from Dr chasioti and dr shah who are working collaboratively to give me the smile I want. Thank you so much :)
Negative experience: Been a customer for years and they cancel my appointment via text at short notice… to watch the euro final (which is on a different day and was known to be happening when I booked and for the days since). They clearly give zero regard for customer service
Fantastic experience: Excellent experience with Dr Krishen Shah. He was patient, clear and realistic in explaining the risks and thorough from initial consultantation appointment right through to end. I had a dental abscess due to an infection from a dead tooth which I had neglected for a long period of time. The treatment provided removed the abscess and infection using root canal treatment over three visits. I found Dr Shah extremely passionate about his job and providing me with the best treatment plan possible for my situation. The supporting team were also very professional, polite and made me feel at ease. Highly recommended and now the only person I will trust with my teeth.
Fantastic experience: All the staff from reception to dental room made me feel comfortable & at ease. Dr Krishen Shah did a wonderful job on my root canal. Excellent facility
Negative experience: AVOID this dentist at all cost. They are hustlers and scammers. I went in for tooth pain after having done veneers abroad. They told me i needed a root canal for over 1100£ after examining me 5 mins and was very confident about it. I decided then to go visit another dentist in Maida Vale which was recommended to me and they told me that no root canal was needed and its impossible to tell by the naked eye and a 5 min examination. The dentist in Maida Vale told me my jaw needed time to realign itself and made a small mould was made to put in my mouth that would help. To this day i no longer have any pain. If i had done the root canal i would have destroyed my teeth and have more problems that would have never ended and benefited this place with multiple visits. Avoid this place like the plague doesn't get any more rogue than here. Crooks
We are very sorry to hear you are unhappy with the emergency appointment you had with us and it is not consistent with the usual experience patients have with us. We cannot comment on your situation here due to protecting your confidentiality, and as such we will be contacting you personally as we would like to rectify the situation and ensure there is a positive outcome for you.
Fantastic experience: Everyone is so friendly and helpful. All the treatment options and procedures explained fully, all the pricing plans provided prior to treatment. As a nervous dental patient I was made to feel so comfortable and at ease. I travelled over 70 miles for this treatment program and will continue to do so. Top marks and thank you.
Thank you for your review and for traveling so far to see us.
Fantastic experience: I had a root canal treatment here as my local dentist and many other dentist were unable to do this type of complex root canal. At first i wasnt happy with the price, but after hours of research and tolerating the pain, i concluded, its expensive everywhere. I had a appointment with Dr Krishnen Shah and I want to express my thanks. He was brilliant, During the procedure, he explained throughout what he is doing and quite clearly, you can see the quality of the service. He is very knowledgeable and an asset to this clinic.. Highly recommended.
Thank you so much
Fantastic experience: It’s always a pleasure to come and visit Smile Cliniq. Dr Krish always takes care of me and has helped a lot. Also, the staff are very respectful and welcoming, which I appreciate as a customer. I believe I’ve made the right choice to choose smile cliniq as my permanent dental practice. I would definitely recommend Smile Cliniq to anyone who takes their dental health seriously.
Fantastic experience: I've been a patient with Smile Cliniq for a few years, and recently had a tough last-minute request, they went above and beyond to make it happen. Truly appreciate the flexibility and exceptional service. Sarita is fantastic and I highly recommend the practice.
Fantastic experience: Delighted with results of Bio-Clear by Dr Krishen Shah and Carolina. A combination of unnecessary teeth extraction as a child and 2 rounds of orthadontic treatment meant I had gum recession but also significant bone erosion in my lower front teeth. The black triangles were some of the worst Dr. Krishen had seen and I would concur. Not helped by the fact my teeth themselves were inverted triangular shaped. I had exposed dentine. I talked to people with my hand across my lower lip or in a way that my lower lip wouldn't move. The treatment, all done in around 2 hours, has been transformative. The triangles are gone and in their place Is what looks like completely normal teeth with no gaps. The colour match is excellent as well. And since the treatment I have had no discomfort or sensitivity whatsoever which was what I was expecting. But it's the difference to my confidence and interaction with people that has been so incredible, to the point that I no longer even think about my teeth when I'm talking as i no longer see people's gaze shifting to my mouth as I speak. If you have concerns about black triangles then I firmly recommend Bio clear with Doctor Krishen. Hes very talented and committed to doing a wonderful job. I knew the result would be good and I'm more than delighted with it.
Fantastic experience: Dr Varaich performed a facial rejuvenation procedure to address signs of ageing on my face. I am very happy with results, younger and fresher looking. Also, the downtime is minimal. I instantly felt safe in her hands and highly recommend her.
Fantastic experience: Went to see Dr. Shah as a referral as I had quite a complicated issue with one of my teeth and he diagnosed and treated the problem and communicated clearly every step of the process. Would definitely recommend!
Fantastic experience: Great dental practice, makes going to the dentist an (almost) enjoyable experience! Dr Kaher is friendly, professional and always takes time to explain everything clearly. The reception staff are also lovely and very accommodating.
Kat W, your wonderful feedback and rating mean a lot to us. We hope to see you soon!
Fantastic experience: Smile Cliniq has helped me overcome my fear of the dentist. I’ve had a great experience every time that I’ve come here, especially with Dr Viraj Patel and his assistants who are talented, caring and patient. I’ve had a range of treatments, including Invisalign, gum grafts, bone grafts, teeth whitening and implants, and I’m extremely happy with my outcome! I use to be embarrassed of my smile, but now I smile all time!
Fantastic experience: I am an extremely nervous patient, and Smile Cliniq in finchley central is an amazing place if you struggle like me. From the moment you walk in they put you at ease, the reception, the nurses, and dentist are the most kind understanding people. If you are on the fence about coming to this practice, please rest assured they are truly wonderful.
Thank you for sending this review. We're so glad you had such a positive experience with us.
Fantastic experience: The service is very polite and fast, the doctors are professional and attentive. Special thanks to Dr. Krishen Shah and Karolina. Highly recommend this dental clinic!
Fantastic experience: The staff at the St Johns Wood Clinic were super friendly. Dr Jitesh Patel - was very considerate and diligent with reviewing whether I could take a wisdom tooth out safely. Very happy with the process and final outcome. Thank you again to Dr Patel and the staff at the St John Wood clinic - I would recommend going for any wisdom tooth concerns.
Fantastic experience: Fantastic people the best and most pain free treatment I have ever had. Having had metal fillings taken out using traditional methods and then the Smart system I can say paying the extra is really worth it. I had side effects for weeks afterwards with traditional removal. No adverse effects what so ever with the smart system.
Thank you for your review. We are so happy to have helped you.
Fantastic experience: From the moment I stepped into Smile Cliniq, I knew I was in good hands. As someone who has struggled with periodontal problems, gum bleeding, finding a clinic that could address these issues was crucial. Moreover, my nervousness about dental treatments added an extra layer of challenge. The team at Smile Cliniq was exceptional in their approach, especially Dr Sarita, Dr Francesca, Dr Ev and their assistants. They not only understood my dental problems but also empathized with my anxiety as a patient. Their expertise shone through in every step of my journey. They meticulously worked on restoring my teeth, tackling the periodontal issues with such finesse that I started noticing significant improvements in no time. Today, I can confidently say that my smile has been transformed. The change in my smile has been a game-changer, making me more confident in my personal and professional interactions. I cannot recommend Smile Cliniq enough.
Thank you so much for this lovely review, Thanh. It is always a pleasure to see you.
Fantastic experience: To whom it concerns. I've recently been treated by the most caring and capable pair of dental people within this clinic namely Sarah Bux (exceptionally talented dentist) and Magdi (I couldn't wish for a greater talented dental assistant). And the entire experience with these two people has been a dream come true. Also the secretarial assistance is on the same high standards of service and quality. Thank you one and all. Francis Long.
Thank you for your rating
Fantastic experience: Dr Krishen Shah is one of the best dentist! The clinic is super clean and all staff are very friendly, Dr Krishen was very professional and put me at ease, thoroughly explained what he was going to do and the reason for doing the treatment. He consistently checked in with me to see how I was feeling during the treatment and made sure everything was perfect. His eye for detail is incredible and the speed he works at is amazing! Thank you and the entire clinc!!
Fantastic experience: I have had such a good experience from the clinic and everyone involved. Dr Abeer Shehadeh has done a great job on my teeth (removal of mercury fillings; other stuff) and was also really good at discussing with me what she intended to do. Also the nurses and receptionist looked after me excellently. Thanks to you all.
Negative experience: I have had an appointment booked by St John’s Wood branch to undergo dental hygiene in preparation of pinhole surgery for gum recession in their Finchley branch today. The store have failed to provided me with the best route guide to get to the branch which caused an unnecessarily prolonged journey to travel to the clinic and resulted missing my appointment time. Despite my best effort to attend the store in person today I have been informed that the doctor could not see me and an additional £200 was required to the £250 deposit to reschedule. In their appointment confirmation email their policy clearly stated that a missed appointment would be charged at £75 for every half and hour but they have changed me £200 for 45 minute missed appointment. When I questioned the receptionist she could not provide any sounding explanation, then their practice manager emailed me the policy with different figure of £100 per half an hour which is contradicting my appointment confirmation figure sent by them via email. In any case 45 minutes do not equate to £200. Per their policy customers are required to provide 24/48 hours notification to cancel or change an appointment but on my previous appointment at St John’s Wood they only notified the change of my appointment less than 12 hours prior to the appointment. So according to their own policy they should pay me £75x2 =£150 or £100*2=£200 for notification less than 24/48 hours as my previous appointment is booked for an hour. They have never acknowledged their part of the failed responsibility towards customer per their own store policy. It feels like they just make up their policy as they go along which is upmost unprofessional and un acceptable. When I requested to see the terms and conditions in store, they could not provide this and I was informed that there were no manager in store. They could not provide receipts for my payments and for simply querying their policy in an extremely polite and calm manner I was asked to leave as my question was stressing the receptionist out. Would not recommend such clinic to anyone, be careful with your deposit as you are unlikely to see any of it, the policies and procedures are made up to suit them but above all to con you out of your hard earned cash. If I could give zero stars it would probably reflect the experience perfectly.
Fantastic experience: Dr. Krishen Shah is the most meticulous dentist I’ve ever had - He obviously takes pride in doing only the best work and saved me from getting an implant- All the staff at the clinic are lovely as well - so pleased to have found this practice!
Fantastic experience: I recently had my wisdom tooth removed by Dr. Jitesh Patel, and I just had to share my experience. Dr. Patel displayed the utmost professionalism and expertise. He immediately put me at ease, explaining the procedure in detail and ensuring that I understood every step of the process. Throughout the procedure, he continually checked in with me, making sure I was comfortable and addressing any concerns or questions I had. I highly recommend him for any dental or oral surgery needs.
Fantastic experience: Great dentist. Very modern and clean. The dentist is also super professional and much better than previous dental experiences I’ve had. Made me feel comfortable and explained everything she was doing. Honestly this is as good as it gets with dental experiences
Fantastic experience: If I could give 5000 stars I can give for smile clinic in St John the team was professional, efficient ,trustworthy and exceeded my expectations. I want to mention here a name who did an amazing job Khresh Shah with his exceptional care i can’t thank him enough, thanks a lot, I do recommend it very much
Fantastic experience: Dr Krishen was absolutely amazing! As awful an experience going to the dentist usually is -Dr Krishen and his team make it such an easy process/experience. He's up for an award so if I can vote I will because he is by far the best!
Fantastic experience: I had a great experience at Smile Cliniq with Dr. Varaich. Her expertise was evident as she explained the process thoroughly and addressed all my concerns. The caring and professional staff, along with the modern facilities, made me feel comfortable. I highly recommend Dr. Varaich and the team for their excellent dental care.
Fantastic experience: Dr Krishen Shah is an amazing and very skilled dentist. The various dental nurses who worked alongside him throughout my treatment were fantastic too. He and the whole team here are so lovely, down to earth and friendly. I went to Krishen for fixed braces as i didn’t want Invisalign and he managed to straighten my teeth and improve my smile in a matter of months! He really listens to you and he will do whatever he can to get your teeth as perfect as possible with your cooperation. I attended every few weeks for him to check on my progress and get adjustments and the time just flew by. Now i have finished and my smile looks better than i expected. I highly recommend Krishen and this dental practice.
Fantastic experience: Not fan of dentists and yes hadn't been in some time but sure usually this catches up with you. Had quite a bit of pain, booked emergency appointment with Dr. Krish (and admittedly due to some of the previous reviews) and didn't regret it. Super kind, honest but not patronising in any way and makes you feel at ease when visiting (wouldnt say I love dentists now but defo less anxious). Turned out quite a bit of work needed to be done (my own fault of course) but very aware that financials are different for everyone, so clearly suggested what to prioritise and what could be done later. Reception was also always nice. Facilites are modern and clean. Overall a very good experience and can only recommend Dr Krish (not saying the others ain't nice but had no dealings with them).
Thank you for your kind words. We are very happy you had a positive experience and we look forward to welcoming you again when you are ready to come back.
Fantastic experience: I have attended Smile Cliniq practice for years and have always felt comfortable and at ease when attending my dental appointments. In this new journey of adopting Invisalign, Dr Chet went through every detail with me at every stage. I was confident I was in good hands and my smile and teeth will come out just as expected. All the staff at the office are also very helpful and welcoming. Thank you
Always lovely to see you Chanel. Thank you for your kind words.
Fantastic experience: I recently had the white fillings in my front teeth replaced by partial bonding. I was so worried my teeth would look different. Dr Ravinda Varaich was reassuring. I came out with a fresh natural white smile. The treatment was done sensitively and the service was caring and attentive. Highly recommended.
Thank you for your kind words. We are pleased you had a good experience with us.
Fantastic experience: Absolutely brilliant! Ravinder makes the whole experience so quick and easy. I know I’m in safe hands and I always come out smiling more than when I went in, even if I’ve had a tooth out! I really can’t praise her enough for the excellent work that I had done. Top dentist in London by far.
Thank you for a lovely review
Fantastic experience: The most amazing work by Ravinder!! I will never go anywhere else she’s so talented and really reassuring to an anxious patient! I have had the works done to my teeth, due to having naturally bad teeth, so I have had a lot of different dentists in the past but she is the ONLY one who I credit to giving me my smile and making me feel beautiful in my own skin.
Thank you for your lovely words
Fantastic experience: I had the most loveliest experience at Smile Cliniq, was super satisfied with my treatment and so glad that I done my research before going forward with my internal bleaching. Couldn’t recommend Dr Krishen Shah more he will make sure you are looked after and that your teeth are also looking amazing!
Thank you for your kind words and your faith in Dr Shah and our practice.
Fantastic experience: Saree is possibly the best dentist of all time. Knowledgable, thoughtful and always there when you need her. My family and I have been with Smile Cliniq for years and wouldn’t go anywhere else.
Thank you Nilesh for your kind words and your continuous support. We are always very happy to see you and your family.
Fantastic experience: I’ve just read the review below and had the opposite experience. The team were personable and made me feel comfortable. It was a routine check up but had been suffering sporadic toothache, which turned out to be just poor flossing technique. Sarita the dentist gave me clear instructions on how to brush and floss better and I was pleased to leave without having any work to be done.
Thank you Mani for your kind words and your continuous faith in our practice and our dentists.
Fantastic experience: Dr Ravinder Varaich is a real expert when it comes to anti snoring devices! She helped me find the right mouth guard and I completely stopped snoring - she totally changed the life of my partner and myself. I can’t thank her enough.
We are so very glad we could help you! Thank you for your kind words.
Fantastic experience: I couldn’t be happier with my Invisalign results thanks to Dr Aekta Mistry! I had always been conscious of my teeth and how they looked when I smiled but since finishing my Invisalign treatment I have so much more confidence in my smile! It has really been such an amazing journey and I’m so so pleased with my results. Throughout the whole process Dr Mistry clearly explained the details of how it all works and the dos and don’ts and kept me up to speed on my progress and what else I could do to make sure my teeth where moving at the correct pace. I would definitely recommend Dr Aekta Mistry to anyone who is looking to start their Invisalign journey.
Very glad to hear you are happy with your results! Thank you
Fantastic experience: Smile Cliniq has been amazing. My previous dentist had made a nightmare of my teeth- they left a broken drill in my tooth- which left me very nervous about dental work. Smile Cliniq were very clear in what needed to be done and came up with a plan of action. I now have strong teeth and healthy gums that I’m not embarrassed to show when I smile. Thank you Smile Cliniq.
Thank you for your kind words!
Fantastic experience: I recently had a root canal at SmileCliniq and was treated by Krishen Shah. I have to say that I'm very impressed with his attention to detail and his willingness to actually listen to the patient. I travelled in to London from Gloucestershire after being recommended this surgery and I'm glad to say, 'no regrets'. I'm also very impressed with their technology as I'm seeing dentistry tools that I've never seen before!
Thank you very much for your kind words!
Fantastic experience: Updating my previous review to represent my latest Dentist who has been brilliant doing a root canal treatment and having to redo my crowns due to the decay left from previous treatment years ago. My latest Dentist is very detailed orientated, I was quite impressed with the level of high-standards he put himself through and the open narration through-out making sure not only the patient was top priority but also his work due to his motivation and enthusiasm of his craft. Really impressed and happy to go there again! --- Very happy with the result and entire process through out. My dentist was incredibly polite, understanding and more importantly for myself, she had a clear idea on what looked good for me. I'm not great at making decisions for myself and she clearly had strong experience to know what's best for me. I'd highly recommend this dentist for any needs or requirements, I've never been so happy with my smile for a long long time.
Thank you so much for your kind review. So glad you are happy with your new smile !
Fantastic experience: I have for some 18 months enjoyed the dental services of Dr Krishan Shah at the Smile Clinic in St John's Wood, London Dr Krishan has carried extensive restorative work on many of my teeth with a meticulous and detailed approach. Very professional work indeed. I highly recommend Dr Shah. Dr Thord Theodorsson
Thank you, Thord for your kind words. Its always a pleasure to treat you!
Fantastic experience: You can just tell by the things he says that Krishen is 100% committed to achieving the best results for you. I went to him with a lot of problems and discomfort and I really thought I was going to lose 3 teeth. He went through all my options, explained everything very thoroughly and drew up a treatment plan. I have to say I hate going to the dentist but Krishen and all 3 of the very professional assistants I have met during my visits have been so kind and supportive and got me through it AND I still have all of my teeth! I am very pleased with the results and I highly recommend Krishen. I will be seeing him on a regular basis from here on in.
Thank you for your kind words and continuous faith in our practice!
Fantastic experience: Meet with Dr Krishen at a time where my gums were causing me much stress and anxiety. I had previously gone to several professionals to try solve my conundrum, but with no success. With his professional care and expertise, he quickly solved my issue by simply being attentive. I cannot recommend highly enough. Top service.
Thank you for your kind words and recommendations!
Fantastic experience: Krish has been my dentist for around three years and I can honestly say I think he’ll be my dentist for life! I had to have (train track) braces and reconstructive work which was lengthy and expensive. When he first gave me a breakdown I was shocked at the cost and time it would take, but after seeing other dentists I realised that his plan was best for the long term care of my teeth and also he wasn’t cutting corners just to be cheaper. Over the years we’ve become friends and I trust him completely because he is passionate about teeth and will always try and do the best for his patients. Everyone has commented on how amazing my teeth are now and so many of my friends have decided to get braces because of it. Thanks Krish!
Thank you for your kind words and continuous faith in our practice!
Fantastic experience: Professional. Efficient. Transparent. These are just a few words to summarize the level of care and service I received for RCT from Dr Krishen Shah. What was initially a nervous process was made very smooth and I was left very confident that I have received the most outstanding treatment from Dr Krishen Shah. I would certainly recommend him as he has time and time again proven his excellence in this specialism. Always keen to solve a problem and find the best solution.
Thank you for your kind words and continuous faith in our practice!
Fantastic experience: Dr Krishen Shah is the most thorough and attentive dentist I’ve seen. Always putting his patients interests first and never ending a procedure unless he is 100% happy with the result. Glad to call him my dentist.
Thank you Paul for writing this lovely review!
Fantastic experience: I recently had the pleasure of visiting the Smile Cliniq in St Johns Wood. From the moment I walked in the door, I was greeted by friendly and welcoming staff. The office was clean and modern, and the atmosphere was calm and relaxing. Dr. Abeer was very professional and took the time to carefully explain each step of the cleaning and checkup process. She also answered any questions I had, which made the appointment comfortable and stress-free. I am very impressed with the level of care and professionalism provided by Dr. Abeer and her staff. I will definitely be returning for future appointments, and will recommend Dr. Abeer to friends and family. Thank you for the outstanding service!
Hi Georgia. Thank you so much for your really lovely comments and review. We really appreciate you taking the time to write about your experience with us. :)
Negative experience: I'm not someone who usually writes reviews but I wanted to share my experience with Smile Cliniq. I booked for a routine check up, I found the dentist to be intense and not very personable. She listed a number of potential problems such as the nerve in my front tooth could by dying and it would cause my tooth to go black, this caused a lot of stress and anxiety. I felt pressured into having additional x-rays at an extra cost despite explaining that I had had X-rays in the last 6 months and was told everything was fine. I then felt pressured to see a specialist within the practice (at an extra cost) to check my front tooth - I was told it was fine. I understand that the dentist needs to inform patients of their findings but could have been relayed differently. I would not recommend this practice to anyone who suffers from anxiety or worries about going to the dentist.
Hi Faye. We are really sorry to hear you've had a bad experience with us. We have reached out to you personally regarding this. If you would like to discuss further, please do contact the practice either by phone or by email. Smile Cliniq
Fantastic experience: I started coming to this practice for treatment about a year ago. I have had several bad experiences with dentists previously, especially during my childhood. I always felt extremely anxious to visit the dentist due to these past experiences, but Dr Krishen has changed that. He is the best dentist I have ever received treatment from. He's calm, knowledgeable and confident in his craft. I went to him believing that my dental issues could not be resolved and that I'd probably have to die with them, but he fixed all the problems with my teeth. This included removing a problematic wisdom tooth which other highly experienced dentists told me I should never get removed if I wanted my sense of taste and smell to stay intact. I was in fact told I would have to go to a hospital to book the procedure in because it would be so complex. It took Dr Krishen 20 minutes to remove the tooth and I haven't had a single issue since then. He's taken care of all the other complaints I had with my teeth, and he's re-introduced that confidence back into my life. He's not only a genius, he's also kind and sensitive to his patient's needs. And he's got a good sense of humour which helps when you're lying in that chair with your mouth open. I could go on forever about how unbelievably smooth my journey has been with Dr Krishen, he loves what he does, and it shows in the way he deals with his patients. Book with him if you are seeking happiness and ease in your life.
Hi Zayyan. Thank you so much for writing us such a wonderful review. We really appreciate your kind words. :)
Fantastic experience: My experience with Dr. Ravinder has been amazing. I started my Invisalign treatment in Nov 2021. At the beginning, I was quite skeptical about this treatment, for it can be costly and - like all things in life - it takes a lot of commitment and dedication from the patient. One year later the results are just incredible. I am so happy with my smile now. I never used to smile in pictures before, or quite rarely, now I have gained way more confidence and smile all the time. Dr Ravinder has played a key role in all this. She was very patient, welcoming, she provided all sorts of advice and tips on how to be 'compliant' (for Invisalign to be effective, you should wear aligners 20/22 hours a day), how to take care of my aligners, how to remove and put them on etc. Generally, paying a visit to your dentist is something we would all prefer to avoid, but for the very first time in my life I have been looking forward to meeting with her every single time as I felt safe and taken care of. Dr Ravinder is very flexible and accommodating as well. Because of work, I have had to reschedule my appointments a couple of times as I am often in calls with other time zones, sometimes meetings pop up in my calendar with very short notice, but she always reached out to me with alternatives. Also, Smile Cliniq front office staff are very professional, patient, polite, and always welcomed me with a warm smile on their face. Shout out to Ellie in particular who helped me reschedule my appointments a couple of times during this last year and always replied to my emails in a timely and efficient manner. The whole organisation is just brilliant. One week prior to your appointment, you get reminders so that you don't forget. If you have a fairly busy schedule like myself, having automated reminders is very useful. Thank you, Dr Ravinder! So excited to come and collect my retainers as we made it to the final stage of the treatment now. All the best, Giuliano
Hi Julio. Wow! What an incredibly lovely review! Thank you so much for your very kind words. We are super delighted to hear you had such a great experience with us. Thank you from all of us at Smile Cliniq :)
Fantastic experience: Dr Ravinder was excellent! Very attentive, caring and knowledgeable! Really focused on helping educate how to take care of my teeth. Also previous hygienist experience have been bad, however she was really great - no pain/discomfort!
Thank you so much Jacques for your lovely review :)
Fantastic experience: I went to Dr. Krishen Shah after my crown had cracked and fallen out. Dr. Shah had previously executed a root canal which was, by all means, a difficult case due to the state of my tooth at the time. Nevertheless, it was carried out with upmost speed and accuracy. The crown later cracked (most likely due to me grinding my teeth) and yet, I was treated with nothing less than the best service and understanding. I would honestly recommend Dr. Shah to anyone seeking dental treatment—root canals, crowns or otherwise! Thank you!!
Thank you very much Nasrin for the really lovely review. :)
Fantastic experience: Dr Ravinder was excellent. Explained her recommendations and treatment plan very clearly and honestly and I’m very happy with the results. She is obviously very experienced and highly skilled. I would definitely recommend booking in with her.
Hi Kevin,
Thank you so much for writing us this lovely review. We really appreciate it. :)
Fantastic experience: I had gum treatment/surgery with Dr Evdokia Chasioti. With any kind of surgery it can be daunting but she explained and guided me through each step of the procedure. Dr Evdokia Chasioti made me feel totally at ease, relaxing and comfortable from start to finish. She's very professional as well as warm, friendly and caring. The post-surgery after care was also excellent. For example, one of the receptionists called me up the next day to see/enquire if I was alright and need any further assistance. I'm extremely pleased and happy with the result. Dr Evdokia Chasioti and her assistant provided me excellent service. I highly recommend her. Also, I would like to give a shout out to the receptionists they are friendly, warm and helpful. They provided excellent customer service.
Hi Sang. Thank you so much for writing such a wonderful review. We really appreciate your lovely comments towards out team.
Fantastic experience: Dr. Varaich is my favourite dentist so far.(In life). She cares about your health and it's blatantly clear. I've seen intelligence dossiers in films thinner than the educational material and appointment notes she creates and gives to patients. Everything is incredibly detail-oriented, well thought-out, and clear for an average overwhelmed/scared person to understand. She turned around my dental care as I apparently had apathetic dentists previously who cared little about me or my health. I originally went in for an emergency treatment out of desperation but it turned out to be a great chance discovery! I've told all my friends in London about the practice and will continue to do so! Thank you again, doctor
Hi Alison. Wow, thank you so much for writing such a wonderful review. We really appreciate your kind words and are delighted to you've had such a great experience with us.
Fantastic experience: Dr Krishen is the best dentist I've ever had! He explains the pros and cons, is diligent and fixed my toothache and other issues over a series of visits. 11/10!
Thank you so much Andy for writing us such a lovely review :)
Fantastic experience: I had a great and comfortable experience at Smile Cliniq. Dr Krishen is very professional, caring and was especially diligent during my procedure. I was comforted to be in the hands of someone who such great attention to detail, and who strives for nothing less than excellence. 10/10!
Hi Ashley. Thanks so much for leaving us this really lovely review. We appreciate it so much. :)
Fantastic experience: I needed my fixed bottom retainers replaced and i found this cliniq on google and decided to give it a try. Dr Ravinder was the one that assisted me throughout the whole process as i ended up having more work done. She was kind, patient and precise at every step of the way to get it all done correctly. So much so that when i needed a crown after a root canal she sent the crown back to the laboratory twice before cementing it just to make sure the crown did fit perfectly when cemented. Would absolutely recommend Dr Ravinder to every and anyone.
Thank you so much for your lovely review. It's a pleasure treating you and we are so happy you had a good experience with us.
Negative experience: I was seeing Dr Aulak and had braces fitted by him. Once I had my braces removed, Dr Aulak fitted a small fixed retainer and I went on my way. During the covid lockdown however, my teeth started moving back and the small fixed retainer broke and was cutting my tongue. When I returned to the practice, I was told that Dr Aulak had left and I got given another dentist. The dentist told me that I should have been using a removable retainer as the small fixed one behind my teeth wasn’t enough to prevent my teeth from moving. I got told that I would have to pay more to have the broken fixed retainer removed and a new permanent retainer made (over £400) even though this should have been provided when my braces were first removed. When I complained about this I was told that as my braces had been removed over a year ago there was nothing that could be done as I should have raised it sooner. But I hadn’t been able to come in because I was living with someone very vulnerable during covid. So altogether I spent thousands on braces only to now have my teeth move back again. The dentist wouldn’t even remove my broken fixed retainer without further payment. It was only when I said how it was cutting into my tongue that she removed one piece of metal that was sticking out, but she left the rest of the broken retainer pieces on. Would not recommend.
Dear Jessica,
Because of privacy regulations we cant discuss any specifics about your comments or treatment, however we are committed in providing a high quality care and we take your feedback seriously. We set a high standard for ourselves, and we’re so sorry that your experience did not match your expectations. Please contact us on [email protected].
Fantastic experience: Professionalism and human touch combined are rare to be found when you go to the dentist, but at the Smile Cliniq this is a reality and this is exactly what makes the Smile Cliniq Team so great. A successful dental treatment is not all about the latest technique and instruments, but also about the genuine honest intention to make the patient feel better. A big thank you to all Smile Cliniq team members! You All are a star!
Hi Barbara. Thank you so much for writing us such a wonderful review. We are absolutely delighted to hear such lovely words and that you are having a good experience with us.
Fantastic experience: I have been a patient of Dr Sarita Kotecha since she started about 20 years ago - in fact, I think I was her first unsupervised tooth extraction, which she did perfectly and painlessly. She's a caring, diligent and extremely skilled dentist and I'd recommend her and Smile Cliniq to anyone without hesitation.
Hi Ayesha, thank you so much leaving us this very kind review. We really appreciate your lovely words towards Dr Sarita.
Fantastic experience: I have been a happy patient in Smile Cliniq for years and always received professional service. All the staff is knowledgeable and friendly. I have received two treatments recently. One was to fit the implant crown by Dr Chetan and the other one was a filling done by Dr Krishen. In both cases, I was very pleased with the efficient service. The clinic was running on time. It felt like I was in and out of the surgery but without rushing and with a high standard of dentistry performed. The crown fitted straight away with no adjustment needed, and neither did the filling although being in 'a tricky area'. Very happy.
Thank you very much Magdalena for your lovely review. We appreciate your kind words and are glad to hear you had a good experience with us!
Negative experience: I have a real fear of dentists after a bad experience during childhood. I visited Smile Cliniq ( Dr Kotecha) after a cracked tooth left me with infection. She assured me she was over 90% sure she could successfully resolve it by performing a root canal herself. After having the first stage of root canal, I was experiencing pain and discomfort - at this stage she'd fitted a temporary crown. She said it was just the gum settling down and would disappear. By the time I came for the next appointment within a couple of weeks, I was still experiencing the same discomfort but she just repeated the same without even an X-ray to check and just went ahead fitting the permanent crown which cost me nearly £700. At my final appointment, I told her the discomfort was still there - only at this stage she took an X-ray and said the bone in the gum had been cracked during the root canal process. This could have been established before I'd paid the additional £700 to fit the perm. crown. She then blamed the fact that the top of my enamel had been cracked in the first place as to the reason why she'd broken my bone underneath. Unbelievable! I'd paid over £1,000 for the root canal but they refused to refund any of it. Instead they offered me half price to pay for the cost of rectifying the problem. Would you go back to the same dentist to pay even more money to trust them to repair the problem but more likely make it worse and shirk responsibility?! The experience left me with a greater fear of dentists. I've been living with the pains so far but know at some stage I'll need to try to trust a new dentist to fix the issue. A have huge regret trusting Smile Cliniq and spending so much money there
Dear Ms Lee.
We are sorry to hear you are unhappy with the services provided. We would like to investigate this further. It is not usual for us to have such feedback, and we do not want you to feel unhappy.
I would be grateful if you would contact us via email at [email protected] so that we can deal with this officially and come to a resolution for you. We look forward to hearing from you.
Fantastic experience: Any anxiety soon disappears when you have Krishen and Alice working as a team. Their friendly banter and technical explanation of what they are doing each step of the way is very reassuring. Very relaxed, friendly and at the same time totally professional. I would thoroughly recommend Dr Krishen Shah if you need to visit the dentist.
Thank you very much Jane for taking the time to write us this lovely review. We appreciate your kind words towards our team.
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