
Family Dental Care

Information about Family Dental Care
E2 0QY, London
Opening hours
- sunday: (closed)
- monday: 9:30-17:30
- tuesday: 9:30-17:30
- wednesday: 9:30-17:30
- thursday: 9:30-17:30
- friday: 9:30-17:30
- saturday: (closed)
Dedicated professionals providing highest standards of care
Our comment from Best Dentists about Family Dental Care:
Family Dental Care is a highly regarded dental practice in the United Kingdom, known for its exceptional patient care and friendly atmosphere. Many clients have shared their positive experiences with the dedicated team, particularly praising the outstanding service provided by Faheema and Dr. Nosheen Baig. Here are some highlights that customers appreciate:
- Warm and Welcoming Staff: Clients often comment on the warm and friendly reception they receive from Laura and the entire team. This welcoming environment helps to ease anxiety, especially for new patients.
- Professional and Caring Treatment: The dentists, especially Dr. Nosheen and Dr. Ashu, are noted for their professionalism and attentiveness. Many patients have expressed gratitude for their gentle approach and thorough explanations of procedures, which contribute to a comforting experience.
- Efficient Appointment Management: Reviews frequently mention the smooth scheduling process and the team's effort to minimize waiting times, making visits more convenient for patients.
- Commitment to Patient Comfort: Numerous clients have described having a pain-free experience during their treatments, which has replaced their previous dental anxieties with confidence and trust in the practice.
Overall, Family Dental Care truly lives up to its name by creating a supportive and family-like atmosphere, ensuring that every visit is a positive one. Their dedication to exceptional dental care is evident in both patient testimonials and their reputation in the community.
Family Dental Care: Reviews
Fantastic experience: visited this dental practice not long ago and was assisted by faheema and Dr nosheen had who had amazing service
Fantastic experience: Amazing service from Faheema and Dr Nosheen always caring for the patients!!! Will be definitely returning.
Fantastic experience: Faheema and Dr Nosheen are amazing at their job and their service is impeccable I will be returning just because of them!!
Fantastic experience: This was my first time at the clinic on 08/08/2025, and I was honestly feeling quite overwhelmed and anxious. But from the moment I walked in, Faheema made such a difference. She was incredibly kind and calm. As a dental nurse, she was not only professional and efficient but also genuinely compassionate – something that really helped settle my nerves. Faheema greeted me with a big smile as soon as I arrived. Her warm and friendly approach made what could have been a very stressful experience feel surprisingly manageable. Dr. Nosheen was equally amazing – thorough, gentle, and patient. Together, she and Faheema worked so smoothly as a team. I felt completely taken care of and respected, which meant a lot to me. Thank you both for turning what was a nerve-wracking first visit into such a positive experience. I’m truly grateful and wouldn’t hesitate to recommend this incredible team to anyone!
Thank you so much for your wonderful review!
We are delighted that your visit was positive experience.
We truly appreciate your kind words and hope to welcome you back!
Fantastic experience: From the moment I walked in, Laura greeted me with a smile. Sadia and Hasna made me feel completely at ease, and Dr. Nosheen Baig was just incredible – professional, caring, and so talented. Highly recommend. I’m usually nervous about dentists, but the team here made me so comfortable. Dr. Nosheen Baig’s gentle and precise approach is unmatched. Clean, friendly, and professional. Everything from booking with Laura to the aftercare instructions from Sadia and Hasna was perfect. Dr. Nosheen Baig truly cares for her patients and gave me the best dental care I have ever had. 10/10. A seamless experience from start to finish. A wonderful team that you can trust. Dr. Nosheen Baig gave me pain-free treatment, her skill made all the difference. Made my smile better than ever. Family Dental Care truly lives up to its name. Laura feels like family, Sadia and Hasna treat you like family, and Dr. Nosheen Baig cares like family.
Fantastic experience: A wonderful dentist. Sure I had to wait for a bit but despite the staff clearly being very busy they were all very polite, helpful and friendly. Besides which the dentist seemed very knowledgeable and I felt like I was in good hands. I shall certainly be going back there for another appointment.
Fantastic experience: I had my first visit as a new patient at Family Dental Care clinic yesterday and I cannot recommend them enough! I had not been to the dentist for years, so I was slightly nervous, but Dr Nosheen and nurse Alishaah took care of me and made me feel extremely comfortable. They are not only great professionals, but also very friendly, gentle, and kind. Front desk staff were very welcoming and also contributed to the positive experience. I chose this dental clinic based on the outstanding reviews it had, and now I get why! Many thanks to the whole team!
Thank you for sharing such a glowing review of our practice.
We are delighted the team at reception and in the clinic made your visit comfortable.
We hope to welcome you back on your next visit.
Fantastic experience: Dr Ashu and Sadiya treated me very well, was caring and understanding. Felt like my needs were being taken care of. Gentle and caring, exactly what you want a dentist to be.
Fantastic experience: Great dentist. Lovely kind soul who helped me.. from Scott Barnard
Fantastic experience: Had a really great experience with Dr Pathak, she made me feel really comfortable and I left feeling reassured and with my mind at ease. Her assistant Fatima was great too, thank you so much ladies
Fantastic experience: I have rarely met a team so efficient and pleasant! It is very clear that they care about delivering the best services they can, all whilst making it a positive experience for everyone. Special mention for Laura at reception who is constantly busy yet one of the most courteous people I’ve ever dealt with in this type of environment :)
Fantastic experience: A truly positive experience. Dr. Ashu Pathak is an excellent professional, skilled, attentive, and able to make you feel at ease immediately. She recently placed a crown for me with great care and precision, and the whole process was smooth and reassuring. The entire staff, from the dental team to the receptionist, is kind, welcoming, and highly professional. A well-coordinated and caring team that inspires trust from the very first visit. Thank you all!
Fantastic experience: The treatment I received from Dr Ashu and her team was excellent, the whole team were very professional and pleasant, well done.
Fantastic experience: Had a great experience here. My dentist, Ashu, was great, she cleaned and removed stains off my teeth and explained everything clearly throughout the appointment. The dental nurse, Sadiyah, was also lovely and made me feel really comfortable. Laura at reception was very welcoming too and helped me with my forms. Thank you for a great visit!
Fantastic experience: I love my doctor shes a wonderful person always kind and sweet. I had my appointment today for my tooth to be taken out. She made feel so calm and relaxed. I feel so much better. Would 100% Recommend. Thank you Dr Ashu Pathak
Fantastic experience: I highly recommend Dr. Karim Ali. He's the best dentist I've seen. He was very understanding of my anxiety, explained the procedure clearly, and did an efficient job with my filling. I'll definitely be returning for future treatments. Thank you.
Fantastic experience: Dentist Ali is very professional and patient. Receptionists are all helpful and efficient. They accept new patients and I am one of them! I feel fortunate to get an appt booked for next day as my gum infection worries me and it requires immediate attention!
Fantastic experience: I take my daughter here and I am so grateful for the way she is looked after at this practice by Dr Ummu Shamira Marikkar. She has put her at such ease that getting her to the dentist regularly now is not a problem whatsoever. Thank you!
Fantastic experience: Went in recently as a new patient, quickly identified I needed fillings and had the follow up for them scheduled swiftly. Pain-free, easy and comfortable. Thanks to Dr A Pathak and her team!
Fantastic experience: Dr Nosheen and Aliysha, are one of the best dentists iv been to in a long time. Very attentive and take great attention to detail. Highly skilled, hugely recommended! Thank you so much again both of you!
Fantastic experience: Excellent consultation and procedures as standard. Have been with this dentist for over 10 years and have always been very happy with the service.
Thank you for your feedback
Fantastic experience: Great caring service from start to finish Really happy with end result
Fantastic experience: My dentist, Dr. Baig, along with Sadiya, always provides exceptional care. The reception team is friendly and efficient, making every visit smooth and pleasant—highly recommend!
Fantastic experience: Great dentist and nurses. Made me feel very comfortable. Best dentist I have very experienced.
Fantastic experience: This was the best dentist experience I’ve ever had. I had a chipped filling replaced, it was quite large, but I felt no pain at all. The staff were all fantastic too.
Fantastic experience: Dr Hashu and Hasna were incredibly helpful and informative with the processes. Hasna was amazing with explaining any procedures I may have needed
Fantastic experience: Dr ashu and hasna,Laura is very good. It's best
Fantastic experience: Got some fillings done a couple months ago and was Extremley happy with the result, went back for a checkup yesterday and the two Dental assistants, (Dr Nosheen and Sadiya) was more than helpful and i can't stress enough how much of a good dental practice this is, because of these two Dr's I can now smile for the first time in years without anxiety, if I could give six starts I would thank you so much.
Thank you so much for your kind review. Look forward to seeing you again.
Fantastic experience: Wonderful dentistry service. Very professional and attentive. Reception staff are always so polite and helpful. I was seen for a filling by Mrs Baig and the wonderful nurse Sadie, who looked after me, explained the procedure and took time to think of my Well being, keeping me calm throughout. I recommend this practice!
Thank you for your kind review. Your feedback is very important to us, so that we can continue to improve our services.
Many of our future clients view the feedback given by existing patients and your recommendations are very useful for them to decide where to go for their dental care. We would be delighted to welcome you again.
Fantastic experience: I had an appointment with Dr K Ali who I can say is an incredibly knowledgeable professional that clearly cares about his patients. Thank you for your kindness, expertise and advice.
Thank you! We appreciate your feedback and look forward to seeing you again.
Fantastic experience: Excellent treatment received from Dr Nosheen Baig Hasna. Explained details of treatment procedures and taken great care during the treatment. Thank you
Many thanks for sharing your valuable feedback. We look forward to seeing you again.
Fantastic experience: Really good service with Dr Arshu. This was my first visit and the waiting time made me a bit apprehensive but given the high level of patient care with each patient, I totally understood why. So happy with the service and would wait again, totally worth it.
Thank you for taking time and sharing your valuable feedback. We look forward to seeing you again.
Fantastic experience: I see Dr Ummu Shamira Marikkar. She was very understanding of my anxiety. Spoke to me In a friendly and calming manor.
Thank you! We appreciate your great review
Fantastic experience: I visited Family Dental Care for a tooth filling to be replaced and I have only positive things to say. The best dental practice I came across in 12 years in the UK. Everyone, from the receptionist to the nurse and the dentist, is very kind, caring and professional. The structure is very clean and I felt at ease throughout the procedure. Thank you
We appreciate you taking the time to leave a lovely review
Fantastic experience: Dr. Nosheen Baig and Sadiya did a great job talking me through and then doing my filling. Very much appreciated their consideration and communication and I’ll definitely be back for any further dental needs! Highly recommend.
Many thanks for giving us a great review. We look forward to seeing you again.
Fantastic experience: So friendly and welcoming and supportive. As well as totally professional.
We appreciate you taking the time to leave a lovely review. Look forward to seeing you again Barry
Negative experience: My sister thooth was badly filled and had to have an emergency crown replacement elsewhere. I had an toothache that was not fixed.
We are sorry to read your review.
Please can you call us on 0208 980 9838 and request to speak to the manager. We would really appreciate if you could please provide a us with details of the patient which will then allow us to investigate this matter.
Kind regards, The Team at Family Dental Care
Fantastic experience: I absolutely love this dental practice! Dr. Ashu did a fantastic job cleaning my teeth and gave me some really helpful advice on oral hygiene. Dr. Ashu and her dental nurse, Sadiya, are very welcoming and take great care of their patients. I'm very happy with my experience there! Thank you!
Thank you for taking time and leaving a lovely review. We look forward to seeing you again.
Fantastic experience: The staffs are very friendly and they provided a good service with helpful information about teeth hygiene care.
We appreciate you taking the time to leave a lovely review
Fantastic experience: Dr Ashu Pathak is a great Dentist! My daughters and I always feel at ease when seated in her chair. She regularly sees so many people, so it is really nice when she remembers something we spoke about from the previous appointment. Laura is a great! She is so efficient at what she does. Thank you both for always being so consistent :)
Thank you for taking time and sharing your valuable feedback. We look forward to seeing you again.
Fantastic experience: Wonderfully friendly and highly efficient.painless procedure and very understanding of my fear of injections. Made me feel very relaxed and comfortable. I will defo book with them again.
Thank you very much for your kind feedback
Fantastic experience: All the staff are really helpful. Laura, the Head Receptionist is very kind, professional and accommodating and Dr Marrikar, my dentist, is very calm, reassuring and professional. These guys are great! Warren
Thank you for taking time and sharing your valuable feedback. We look forward to seeing you again.
Fantastic experience: Great experience at Family Dental Care. Was taken great care of by both the reception and clinical team. Dr Nosheen Baig and Alishaah are the best dental team I’ve had in all my years visiting the dentist. What can be sometimes seen as a stressful situation, they took great care of me and provided me with great care. Friendly and smiles all round. Looking forward to going back for my checkup. Thanks!!
Thank you so much for a lovely review. We are pleased that you have felt comfortable visiting us and hope to see you again at your next visit.
Fantastic experience: Dr Nosheen and nuse Alishaah are done wonderful job for my composite bonding . they are really full of work experience Dr and nurse. Dr Nosheen is absolutely amazing doctor. she is very helpful. i fully recommended her.
Thank you. We appreciate your kind feedback. We are pleased that you were happy with the results and hope to see you again at your next visit.
Fantastic experience: I had a great experience at the dental practice today. Dr. Ashu was very friendly, made me feel comfortable, and explained everything really well and her nurse, Sadiya, was really nice and supportive during the visit. The staff were all very friendly too! I highly recommend this place to anyone looking for a good dentist! Thank you!
Thank you so much for a lovely review. We are pleased that you have felt comfortable visiting us and hope to see you again at your next visit.
Fantastic experience: Been here for years Cleanliness is spot on Friendly staff Would highly recommend
Thank you so much for your kind review
Fantastic experience: I recently joined this dentist and the experience has been really good. Dr Nosheen Baig and Nurse Sadiya took care of me really well and were quick and efficient with my teeth.
Thank you so much for your kind feedback
Fantastic experience: I had a great experience with Dr. Nosheen Baig and Hasna! They are both incredibly friendly, professional, and made me feel comfortable throughout my visit. Dr. Baig was thorough and knowledgeable, while Hasna was warm and welcoming. The whole team provided excellent care, and I would highly recommend them to anyone looking for a great dentist!
Thank you for taking time and sharing your valuable feedback. We look forward to seeing you again.
Fantastic experience: Firstly, the receptionists are very friendly and approachable. My treatment at this dentist is very caring and attentive about how I felt during the procedure. My composite filling was painless and looks fantastic. Great staff and I thank you so much, especially Dr? and Alishah for your amazing work.
Many thanks for your kind feedback. This helps us to maintain the high standard of care that we strive to achieve. We look forward to seeing you again.
Fantastic experience: My 6-year-old felt comfortable and calm as she was explained all that would happen during the procedure (she had a filling). She had a good experience and is looking forward to returning for a check-up.
Thank you for sharing your valuable feedback about your visit. It plays a crucial role in helping us enhance the care and services we provide.
Negative experience: Misleading and unprofessional! When I booked my appointment, the receptionist assured me that they had space for new NHS patients and that the doctor would decide whether I could be accepted. However, when I arrived, the doctor immediately told me she wasn’t taking new NHS patients and instead tried to push expensive private treatments. This feels like a deliberate bait-and-switch tactic. Very disappointing experience—be cautious if you’re looking for care!
Sorry to hear of your disappointment. We refute your allegations of being misleading and unprofessional which are groundless. This is because we made it very clear to you at the time of your booking that there was no guarantee if you can be accepted on the NHS. Unfortunately we do not have the capacity or funding on the NHS to carry out dental treatment on patients who have high needs. If you wish to discuss this for further clarification please call the team on 02089809838
Fantastic experience: Had a great experience visiting the Family Dental Care for my two little daughters. Dr. Nosheen Baig and nurse Hasna Begam was so caring and made my daughters feel at ease, their anxiety went away very quickly. Truly professional and equally caring. Highly recommend it.
Many thanks for your kind feedback.
Positive experience: I was lucky to be accepted as NHS patient by Dr. Nosheen Baig. I had tooth infection that needed urgent treatment and referral. She and her dental nurse Hasna treated me really well. The experience was amazing and they go above and beyond! As I am also working in healthcare, I can commend the level of professionalism and the commitment with the job that they do. Thank you!
Thank you for your Review.
Indeed, we are one of very few practices that work very hard to accept NHS patients. Given that your experience was amazing, may we ask why you only gave us four stars instead of five? This will help us understand your reasoning and to improve our services further. Best wishes
Fantastic experience: Good dentist. No problems. Friendly and reassuring. Recommend
We appreciate your kind feedback and look forward to seeing you again. .
Fantastic experience: I am so pleased with service provided by Dr. Pathak. She has really been a saviour for my tooth. My local(registered) dentist said my tooth could not be restored and would need an implant. I was really concerned. My experience at Family dental was lovely. Treatment was explained very clearly and done in a very professional manner with first class service. Treatment was smooth and painfree. I cannot thank Dr.Pathak enough. I can now chew with my tooth without any pain or worries. I did have to travel miles to get to them but it was all worth. I'll highly recommend Dr.Pathak anytime. Thank you again.
Thank you for your valuable feedback and we pleased that you found our services first class. We look forward to seeing you in the future.
Fantastic experience: What a wonderful dental clinic! I was treated by Dr Baig and Nurse Hasna who both took very good care of me. They were also incredibly friendly too. Definitely the best dental service I've ever had. Dr Baig was really thorough with helping me understand the current state of my mouth, and possible treatment moving forward. Much appreciated.
We are most grateful for your wonderful review. Thank you so much!
Negative experience: Horrible and unprofessional service, went there with my kids after waiting for awhile which was not helpful as the so called waiting area is very small. The two asian ladies looked at my kids teeth and said everything is fine. I was fuming and i will not be going back there agakn and it's best to avoid. They're unprofessional rude and are not interested in what you have to say.
We are sorry to read your review.
Please can you call us on 0208 980 9838 and request to speak to the manager. We would really appreciate if you could please provide a us with details of the patient which will then allow us to investigate this matter.
Kind regards, The Team at Family Dental Care
Fantastic experience: Just had two fillings done today by Dr Nosheen & Nurse Hasna and can say an amazing experience and service from them both. I was anxious as haven't been to the dentist over 3 years but they made me feel very welcomed and assured me in every step of the procedure . Amazing people and service thank you so much so happy to have found Family Dental Care, they really do treat you like family ❤️
Many thanks for your kind feedback. This helps us to maintain the high standard of care that we strive to achieve.
Fantastic experience: I recently joined Family Dental Care Practice on Roman Road, and I couldn’t be happier with the experience so far. Despite only signing up a couple of weeks ago, I’ve already had two appointments, both of which were arranged promptly and conveniently. My first visit was for a general check-up, and the service was absolutely fantastic – professional, thorough, and welcoming. Today, I went back to see the hygienist for a teeth cleaning, and I have to say, I was incredibly impressed. I had braced myself for a potentially painful experience, but it was the complete opposite. The hygienist was amazing at her job – gentle, efficient, and meticulous. The whole process was completely stress-free, and I left with my teeth gleaming! I’m paying for private treatment, and I can confidently say it’s worth every penny. If you’re looking for a practice that delivers exceptional care and professionalism, I’d highly recommend Family Dental Care Practice.
Thank you so much for your kind feedback. We are happy to note that your visit was stress free and left the practice with your teeth gleaming. We look forward to welcoming you back soon.
Fantastic experience: As a new patient, I was welcomed by the friendly receptionist, who took the time to clearly explain all the details required for registration. The dentist was both professional and approachable, making me feel completely at ease during the appointment. After a thorough initial check-up, we discussed and agreed on a treatment plan together, which I greatly appreciated. I highly recommend this dental practice for their excellent service and care!
Many thanks for your kind feedback. This helps us to maintain the high standard of care that we strive to achieve.
Fantastic experience: great experience! made me feel really calm and reassured. dr marikkar was fab
Many thanks for your kind feedback.
Fantastic experience: This has been my go-to dentist for almost 20 years and I recently came in for a 6-month routine check-up and also booked in to see the hygienist the following week. Despite having to reschedule due to staff sickness, the receptionist staff were very persistent to alert me of the cancellation and adamant to get me booked in for the next available slot. I appreciated this a lot! The Dentist (Dr Karim Ali) was also very apologetic and considerate of my time when he returned to work. He and the hygienist i visit the following week (Dr Nosheen Baig) maintained friendliness were always checking in to see if I was okay throughout the procedures. My hygienist also took the time to walk me through the details of the treatment, plus how to maintain proper after-care. I always feel comfortable visiting the dentist and i would highly recommend for everyone to look into having this as your regular practice ⭐️
Thank you so much for a lovely review. We are pleased that you have felt comfortable visiting us and hope to see you again at your next visit.
Fantastic experience: Hello review reader! I hadn't been to a dentist in over 10 years due to anxiety and fear of both the usual teeth stuff and potential judgeyness as my teeth were kinda jacked. GO HERE! Laura the receptionist, amazing. Hasna the nurse, amazing. Dr Nosheen Baig, amazing. Had four fillings and one with a root canal and it all went great! Don't be scared of these guys, they're here to help and will do what they can without telling you the judgey things you've probably been telling yourself. Was anxious at the start and left my first appointment happy. Arrived at my appointment today confident as knew I was in good hands. Also saw Dr Nazmun Nahar for a hygiene appointment. Was also amazing and now have nicely polished clean teeth. Thank you guys!! Can smile with confidence now.
What a lovely review. Many thanks for your kind feedback. We look forward to welcoming you back soon.
Fantastic experience: Great customer service so far. Dr. Noosheen is very gentle and takes real care for her patients. They have a very strict policy with appointments but respectively all the staff are very punctual and all runs smoothly with appointments on time.
Thank you so much for your kind review
Fantastic experience: After visiting several dental practices (both private and NHS) and having terrible experiences, I finally came across The Family Dental Care Practice. I’m extremely grateful to have come across this incredible practice and be treated by them. I’ve had my cleans and Smile3D treatment here. Dr Ashu did an incredible job at kindly addressing any queries I had in person and via email also. My 6 month journey went smoothly and when there was any concerns, I was booked in immediately for the next slot available. I’ll definitely be recommending this surgery to my friends and family. Genuinely can’t explain how happy I am with my experience here. Thank you so much to every member of staff I have come across and Dr Ashu
Thank you so much for a lovely review. We are pleased that your 6 month journey went smoothly with us and hope to see you again at your next visit.
Negative experience: I was a patient here and I left because I found the service to be very unprofessional for a number of reasons: 1. Recommending unnecessary work (confirmed following a second opinion). 2. Giggling and flirting between the nurse and dentist. I have no problem with them being a couple but it seemed inappropriate to be doing in front of me when they are supposed to be looking at my teeth, and it made me feel uncomfortable. The space in the surgery and reception was also very cramped, seemed dirty and needed renovating. Edit 1: I see the owner is now accusing me of being a fraudster! Sorry you didn't like my review. Edit 2: My user name is now being criticised! To anyone reading this I would advise you to look at the number of contributions made by the majority of the 5 star reviews. Who is the real fraudster here?! Edit 3: I love how after 3 years he still responds to me. "Still I haven't revealed my identity which means 100% I am a fraudster" How ridiculous . Be really careful with dentists guys, your teeth are important.
Dear Everyone. We have no knowledge of this person. We believe this is the work of a Fraudster as we have no record of this person. This person has clearly got the wrong practice as we have high standards of hygiene and ethics. The person has not identified himself and calls himself Jim H which says everything. We have very good reviews testament to the level of service we provide.
Edit : Your comments are completely false and you have not revealed your identity which clearly indicates that you disingenuous
Fantastic experience: Dr Shamira is amazing, she made me feel very comfortable and I really trust her. The receptionist Laura is also lovely and very informative. I highly recommend this dental practice, especially for nervous patients.
Thank you so much for a lovely review. We are pleased that you have felt comfortable visiting us and hope to see you again at your next visit.
Positive experience: My name is Zomir Ali and I’m with this dentist more than thirty years, always good service and my dentist Dr ashu partake Sadia is very friendly and she does good work always
Thank you so much for your review.
Fantastic experience: I recently visited the Family Dental Care in Bethnal Green, and I had a fantastic experience thanks to Dr. Nosheen Baig and her 2 assistants, Hasna and Sadia, a friendly atmosphere and professional clinic.
Thank you so much for a lovely review. We look forward to seeing you again at your next visit.
Fantastic experience: My first time at Family Dental and I had an overwhelmingly positive experience! I was booked in for a check up and they managed to arrange an appointment with the hygienist on the same day. The doctor alongside all of the staff were considerate and informative, and I look forward to my next trip :) Thanks!
Thank you so much for a positive feedback. We look forward to seeing you again at your next visit.
Fantastic experience: Very friendly staff, super quick and efficient process. Didnt feel any discomfort during my procedure or afterwards!
Thank you so much for a lovely review. We are pleased that you have felt comfortable visiting us and hope to see you again at your next visit.
Fantastic experience: Great dental practice . All ladies at the practice were very caring and understanding. Made me feel at ease. Although treatment needed was not available they made sure to explain all options.
Many thanks for your feedback
Fantastic experience: Been coming for years, reception staff and dentists alike are so friendly. Excellent service always.
Thank for your valuable feedback and look forward to continuing to serve you.
Negative experience: I've been registered here for over 30 years. Had other Dental practice accepted new adult patient, I would have gone a long time ago. My last experience - replacing a filling and doing a new small filling. NHS Band 2 charge. Replaced the filling, now any and all food gets stuck between the teeth as the filling was on the side of the tooth next to another. Never had an issue before. New small filling in lower rear teeth next to wisdom tooth growing, still giving huge sensitivity issues. Along the way, possibly chipped another tooth on the upper canine tooth. Called immediately and was told to give it a week to settle as this is common. Called back a week later only to be told that 'due to NHS lack of funding, they cannot see me again until 3 months have passed since last appointment'. This was the main receptionist that told me this, certain I've been told this just so they can charge me again. Previously, waited 4 years, to get a referral from the hospital for ongoing wisdom teeth issues. Unsure how long I will need to get another referral from them. I've reported my experience to the CQC and reluctant to go back to them for treatment. If there are any dental practices taking on new adult patients, I am willing to move.
You do not appear to be a patient of this practice as you are not in our records. Please could you call us on 02089809838 and ask to speak to the manager and let us know your full name.
Your comments are misleading to
the public. We are one of very few practices opening our doors to new patients to treat them for pain relief and discomfort despite capacity issues which have affected a large majority of NHS dental practices.
Fantastic experience: Dr Nosheen and Nurse, Hasna, were both exceptional; they went through the tooth extraction procedure comprehensively and made me feel at ease. They further gave me the opportunity to ask any questions before or after the procedure without making me feel insignificant. Will highly recommend this Dental practice. Nasir.
Thank you for taking time and sharing your valuable feedback. We look forward to seeing you again Nasir.
Fantastic experience: The staff in this Dental practice are amazing. Very friendly and helpful. I feel at ease every time I go which is needed as I've had a phobia of dentist for many years. Shamira who is my dentist is outstanding. She's extremely paitent and so calming which has helped me so much. She really did cater for my particular needs. She has gone out of her way to help me with procedures but also my inner fear. She definitely goes on a journey with you!
Thank you for taking time and sharing your valuable feedback. We look forward to seeing you again.
Fantastic experience: I am so grateful for the treatment received by Dr. Ashu Pathack and Hasna. I was never hoping to see such a result in only 8 months, totally painless and invisible with smile3D aligners. Great communucation and professionality, thank you so much, i definitely recommend ;)
Thank you for taking time and sharing your valuable feedback. We are happy that you are pleased with the results of the treatment you had and look forward to seeing you again.
Fantastic experience: Thanks a lot Ashu I was a 3D smile patient with Dr Ashu Pathak for the last 6 months and so happy with the final result. She is so caring and very professional. Alll the staff members are friendly and helpful specially Laura Murphy is an amazing receptionist. I definitely recommend
Thank you for taking time and sharing your valuable feedback. We are pleased that you are happy with the results and look forward to seeing you again.
Fantastic experience: After a long battle trying to find a dentist on NHS I finally found one and had a very good experience. I had some fillings done by Dr Ashu Pathak and the nurse (I forgot her name but she was so nice) they were both so kind as I’m not the best with fillings but they handled the procedure with so much care and attentiveness. Will 100% recommend.
Thank you for taking time and sharing your valuable feedback. We look forward to seeing you again.
Fantastic experience: My second time here and it was brilliant .. the staff was so friendly at the help desk and talked you through prices etc so you won't get a shock !! I had a wonderful Dr called Shamira .. she was so friendly and her colleague who helped her was also so kind .. Dr Shamira explained everything that needed to be done and explained the x rays in detail .. (was so fascinating) I didn't even feel the needle go in for my filling and I'm petrified of needles but was absolutely fine .. after 20 years of not visiting a dentist, Dr Shamira made me feel at ease, thank you so much .. i thought i needed to remove a tooth but the Dr insisted to wait to see if pain i had was gum related and it was .. great service
We appreciate your kind feedback
Fantastic experience: Thank you So Much Dr Nosheen and Naha! These ladies are amazing, make you feel so comfortable and very happy with the results! Definitely Recommend! :D
Thank you for your feedback. We look forward to seeing you again.
Fantastic experience: Really good experience. I had avoided going to the dentist for such a long time, but I recently signed on at Family Dental Care and was seen by Dr Ashu Pathak, who was brilliant - the whole appointment felt easy, efficient, informative and friendly
Thank you for taking time and sharing your valuable feedback. We look forward to seeing you again.
Fantastic experience: I really really like my dentist Dr Ashu, she is professional yet very caring . I use to be a nervous patient but now I feel a lot less anxious. So far I have come away very pleased with every consultation and treatment, I am really pleased that she is our family dentist.. The dentist assistants are lovely too, always smiling which helps... Lastly Laura the head receptionist is great , very helpful, very friendly.. All in all i think this place is a little gem, we are really really happy here. The entire package is quite exceptional in my opinion and experience. :)
Thank you so much for the kind review and valuable feedback which we really appreciate. We look forward to seeing you again. Best wishes
Fantastic experience: Reception staff friendly and very efficient for the number of patients they serve. Professional and quick filling done by Dr. Ashu Pathak and her assistant Sadia. Very happy with my experience.
Thank you for sharing your valuable feedback. We look forward to seeing you again.
Fantastic experience: I normally hate attending dentists and find it very nervewracking due to anxiety. My dental nurse is Dr Ashu Pathak and she is one of the best people in this dentist. I have been experiencing pain for over a month and i find it very hard to explain the issue but she really understood me. I myself feel abit stupid as an adult i cannot really explain this feeling im feeling in my teeth but she never made me feel stupid or anything. She emphasized with me and really done her best to find the root of the issue. I had seen her many times and the advice and tips and the knowledge she shares and the way she shares it and breaks it down is amazing. I would hate flossing but the way Dr Ashu explained it, I really understood it. She really takes her time and does the best and i dont find it overwhelming when i normally would. Her kindness is something else too as during the process/treatment she really explains the steps that she's doing so I know I am in good hands and that really helps me knowing that she truley provides the best care for her patients. She truly is amazing. After one of my treatments, she said to call the dentist to keep her/them updated if my treatment worked or not which i truley thought was so kind of her because that goes to show how much she cares. If you're like me and suffer from anxiety when visiting the dentist, definitely ask to see her. She will do her best to put you at ease in the best way. Thank you Dr Ashu Pathak
Thank you for taking time and sharing your valuable feedback. We look forward to seeing you again.
Fantastic experience: Absolutely wonderful staff from entering and speaking to the receptionist to the dentist and the hygienist , had hygienist appointment today she was absolutely amazing , put me at ease ( I'm like a child when it comes to the dentist, very anxious) she did a wonderful job , many thanks !
Thank you for your feedback. We are pleased that you are happy with the result of your cleaning and look forward to seeing you again.
Fantastic experience: One of my best experiences with a hygienist last month, thanks to Dr Nosheen Baig, I have fairly sensitive teeth, and hardly felt a thing. Plus a thorough, and professional check-up yesterday, thanks to Dr Ummu Shamira Marikkar, friendly, and informative. 1st class care.
Thank you for your lovely review. Look forward to seeing your game.
Fantastic experience: Dr Nosheen Baig is a great hygienist. She is so lovely and males you feel at ease.
Thank you so much for your lovely review
Fantastic experience: Excellent service. Very caring & reassuring dentist. Polite & welcoming staff. Edit. I have revisited today 11/01/24. I am a very nervous dental patient. I am always reassured and put at ease here. I always come away thinking, I really had nothing to worry about. Dr Ummu Shamira Marikkar is brilliant, and talks you through every step, with lots of after care advise. This really is a brilliant dentist (I have tried many others in the borough, and this is by far the best!) 06/08/24: Excellent service, very polite staff
We appreciate your kind feedback
Fantastic experience: I went to Family Dental Care for hygiene clean with Dr Nosheen Baig, before and after was brilliant I would definitely go back for another one in 6 months as recommended, I would totally recommend it to anyone who wants to see the difference in their teeth, thank you Dr Nosheen Baig.
We are very pleased that you’re happy with the outcome and look forward to seeing your again.
Fantastic experience: Excellent dental care. Receptionist very helpful.nursing staff very good. Dr karim Ali excellent dentist well recommended. All round excellent service.
Thank you for taking time and sharing your valuable feedback. We look forward to seeing you again.
Negative experience: Hi, I have been trying to reach the dentist for over a week now. There isn't a forwarding email address and the phone number is always engaged- it doesn't matter what time of day I call. Can you please take it off line busy as a default as how else is anyone supposed to make appointments unless they walk in personally. I am having to send my sister in law to come in when she has some time to ask you call me back for an appointment. I have a hospital appointment booked and need to see you before this which is now next week. I am writing on here in the hope that someone from your practice can see this and get in touch. Please may I suggest having an email if receptionists are too busy to answer. Thank you. I just tried to book a check up after some time since my last. I made an enquiry about the back log as the last time I had been in, there was quite a bit (during covid) and instead of being helpful I got an attitude on the other side of the phone with a receptionist called Sarah. She must be new as the previous receptionist was always very nice. Don't be a receptionist if you don't want a customer facing role! I politely declined the appointment that she suggested as I really didn't appreciate the condescending tone she had with me.
Sorry to hear this. We always try to accommodate appointments and whilst we are an extremely busy practice with the pandemic backlog to deal with we are still seeing new patients where we can. I understand that an appointment was offered to you for a check up but you declined. The receptionist you spoke to has been with is for many years and comes across as polite and pleasant when interacting with patients. We have never received any complaints about her interacting with patients. We are surprised by your comments and apologise again if we did not meet your expectation when booking an appointment. Best wishes
Negative experience: Very bed service. I am pregnant , On 10th july they suggested me Hygiene scaling, so today I did scaling but Dr. didn’t clean my teeth properly. Also,I have maternity certificate ,but they Charged £75 for scaling , They said scaling and policing is not under NSH service ,but today I called NSH Department and found out my all treatment is free during pregnancy. But still they charged me £75. It's not right.
We are extremely sorry to read your review.
Please can you call us on 0208 980 9838 and request to speak to the manager. We would really appreciate if you could please provide us with details of the patient which will then allow us to investigate this matter.
Kind regards, Family Dental Care Team
Positive experience: Excellent service. Reception staff were professional and helpful. Dr Ashu and her team were very good and focused on my little daughter Occlusal splints issues and it’s treated well.
Many thanks for your kind review.
We look forward to seeing you again soon
Negative experience: Please avoid this dentist the female dental never does treatment always uses Covid as an excuse our entire families joined there and we’ve been complaint of tooth pain she’s never done nothing always says to see their hygienist and when we request for hygienist they say it’s not available I haven’t been treated for so long and now my gum line as receded so much that my tooth is about to come out and this could have been avoided if they bothered to do my treatment they don’t care whether your young or old, paying or through benefits they refuse to give you good dental care. It’s so bad that they even say a 5 year old child is old enough to make their own decision on Whether they should do a treatment or not. So unprofessional and do not follow their work ethic at all and no matter how many times you complain they do nothing.
You do not appear to be a patient of ours. We suggest you take your complaint to the practice that has seen you and to remove this defamatory review which is completely untrue as we always treat our patients with respect and have full discussions with them. Parents are always consulted and consent obtained when treating children.
Fantastic experience: Extremely satisfied with the quality of service offered by Dr Ashu pathak and her team, They were very informative and make sure I was comfortable from start to finished. I would highly recommend their services.
Thanks for your kind comments
Negative experience: If you are paying for the treatment please avoid this practice the dentist and hygienist are not good at all. Also the principle of the practice does not care about negligence and duty of care that the dentist and hygienists failed at. They do quick and great jobs for people who are in benefits. Please avoid and find better practice even it cost you little extra, it will be better in the long run. Kept receipts and report them if they have neglected you
We are sorry to hear of your concerns and would be grateful if you could please contact the practice to address the issues you mention.
Fantastic experience: I've had as close to great a dentist's visit can get here. Reception staff are lovely and helpful, on the phone and in person. Dr Pathak and Dr Baig were professional and efficient, and put in the effort to walk me through things and answer my questions. Dr Baig's parting comment when I apologized for taking some extra time to ask questions at the end of my deep clean, saying she is critical of her own work and values patients asking questions and giving feedback, is the mark of a good medic. Will be making this my regular dentist's office. Thank you to all the staff there!
Thank you for taking time and sharing your experience and valuable feedback. We look forward to seeing you again.
Fantastic experience: I have been coming to this Dental Practice for many years. ALL the staff are very friendly and helpful. I have only recently been seen by Dr Ashu Pathak an exceptional dentist very professional and clear with her explanation of the treatment I was going to receive. Very friendly and supportive. Thank you so much for your care x
We very much appreciate your review and look forward to seeing you again. Always happy to serve you.
Fantastic experience: Such a warm and friendly dentist to go to. I am really nervous about seeing the dentist, but when I am there they are all so kind and make you feel so at ease. I would 100% recommend visit this dentist to anybody. I am so glad I found them.
Thank you so much for your kind feedback and we are very pleased to have allayed your anxiety and of coming to the dentist.
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