
Highfield Dental & Facial Clinic

Information about Highfield Dental & Facial Clinic
Opening hours
- sunday: (closed)
- monday: 8h-17h
- tuesday: 8h-20h
- wednesday: 8h-17h
- thursday: 8h-20h
- friday: 8h-17h
- saturday: (closed)
Welcome to Highfield Dental & Facial Care. We are a family friendly dental practice offering high quality private dental care. We offer free consultations and low finance plans to support financing treatment. Our ground-floor clinic is situated next to University of Southampton with free on-site parking for our patients. Our dental team works closely with each patient to build rapport and real human relationships. We are here to help ease you. We have relaxing, non-clinical areas where you can chat about your fears. We give each patient the time they need, your appointment will never be rushed or hurried. We’re proud to be the best private, easily accessible dental care in Southampton and the New Forest.
Our comment from Best Dentists about Highfield Dental & Facial Clinic:
Highfield Dental & Facial Clinic is a prestigious practice dedicated to providing exceptional dental care in a welcoming environment. The clinic is renowned for its friendly staff who go above and beyond to ensure patients feel at ease, making visits a pleasant experience. Clients particularly appreciate the thoroughness of their dental treatments, often citing comprehensive consultations that address individual concerns and needs.
Some of the key highlights of Highfield include:
- Exceptional Care: Patients frequently commend the staff for their professionalism and kindness, describing the care received as exemplary.
- Advanced Treatment Options: The clinic offers cutting-edge treatments, including Invisalign and cosmetic procedures, with many clients expressing satisfaction with their results.
- Comfortable Atmosphere: The clinic's design and staff demeanor create a relaxed setting that helps alleviate dental anxiety.
- Comprehensive Communication: Staff members take the time to explain each step of the treatment process, ensuring patients feel comfortable and well-informed.
Clients often leave glowing reviews about their experiences, with many expressing gratitude for the transformation of their smiles and improvement of their oral health. Highfield Dental & Facial Clinic continues to set a high standard in patient care and satisfaction, making it a top choice for those seeking quality dental services.
Services and Treatments
Highfield Dental & Facial Clinic: Reviews
Fantastic experience: I recently had Invisalign treatment at a high-field dentist, and it transformed my teeth. Not only did they straighten my very misaligned teeth, which I had neglected to wear braces for as a child, but they also improved my oral hygiene. I had developed early stages of gum disease, but after it was reversed with multiple hygienist appointment’s, they began the Invisalign treatment, which resulted in a very satisfactory finish. I want to thank everyone on the team for their expertise!
We're truly grateful for your wonderful feedback, Chris! It's fantastic to hear how happy you are with your new smile and improved oral health. Our team is dedicated to making sure every experience is positive and thorough. Wishing you continued smile-worthy moments!
Fantastic experience: I would like to express my deepest gratitude to all staff at Highfield Dental and Facial Clinic for giving me the smile I have always dreamed of. All of you have shown compassion, resilience, and excellence! Your dedication to your patients is truly commendable.” Dr Slavek you are a talented dentist and before that you are an amazing human. All the staff have been kind , helpful and friendly. Wishing you all the success in the world. Nazar
Thank you so much for your heartfelt review! We're beyond delighted to know that you felt supported and received the care you deserve. We really appreciate your kind words about Dr Slavek and our team. Here's to many more years of healthy smiles!
Fantastic experience: This was my first visit here. The staff were very friendly and the attention to detail and information provided throughout the entire appointment was very transparent and thorough. Would highly recommend!
We're overjoyed that you had such a positive first visit with us! It's wonderful to know you found our team's friendliness and thoroughness helpful. Your recommendation truly brightens our day. Looking forward to welcoming you back soon!
Fantastic experience: Fantastic !!! Absolutely the best! Professional, very nice, very kind and always willing to help
We're absolutely delighted you felt so well taken care of at our clinic! Your kind words mean a lot to us and inspire our team to keep up the great work. We hope to see you again soon for more fantastic experiences!
Fantastic experience: The staff are always so lovely and provide a great service
Thank you so much for your kind words, Gemma! We're overjoyed to hear that our team and service met your expectations. Providing the best experience for our patients is what we strive for every day. We can't wait to welcome you back!
Fantastic experience: I had both of my top wisdom teeth removed here and everything went smoothly - amazing treatment! It's clear that great care goes into patient care and experience. Great prices as well!
We really appreciate you taking the time to share your experience, Sofia! Delighted to know everything went smoothly with your wisdom teeth removal. Your kind words about our care and pricing mean a lot to us. Looking forward to seeing you for any future treatments!
Fantastic experience: When I moved to Southampton, I was nervous about finding a good dentist in a new city. The friendly and caring team at Highfield Dental Clinic made me feel welcome from the start. I originally needed a repair. This was done quickly and they took the time to explain every step, putting me at ease. Since then, they have guided me through Invisalign treatment with amazing care and expertise, making the whole process straightforward and stress-free. My smile has never looked better and I’m very pleased with the result. I highly recommend this team to anyone looking for outstanding dental care and results.
Dear Ben, thank you so much for your kind review! We're thrilled to hear about your positive experience with our team and that we've been able to put your mind at ease. It's wonderful to know that you are pleased with the results of your Invisalign treatment and that your smile has never looked better. We aim to provide outstanding dental care and are delighted to know that we've met your expectations. We look forward to continuing to support your dental needs in the future.
Fantastic experience: I've been coming to this dentist for the past few years and honestly it's the best dentist around, The staff are all so friendly and put me at ease, Anna the hygienist is the best,Im not the best patient with my nerves but every time I go I always feel at ease. The receptionists are always so friendly too. Cannot recommend this dentist enough.
Hello Ian
Thank you for you great review. We're glad to hear the team was able to put you at ease when visiting us.
We will pass your review onto Anna our Hygienist and the rest of Highfield Dental and Facial Team.
We look forward to seeing you again.
The team at Highfield Dental and Facial Clinic
Fantastic experience: I am extremely pleased to have found Highfield Dental and Facial Clinic. After the most thorough check up I have ever experienced on my teeth and gums, every detail was then explained clearly and with expert advice given by Slavek who is very professional. The practice is welcoming and the whole team are friendly. I will look forward to visiting the hygienist soon in readiness to starting my journey with Invisalign. I would highly recommend this practice.
Thank you so much for sharing your positive experience at our clinic! We are delighted to hear that you felt welcomed and received thorough care. It's wonderful to know that you found our explanations and advice helpful. We look forward to accompanying you on your Invisalign journey and seeing you at your next appointment with the hygienist. Your recommendation means a lot to us!
Fantastic experience: I couldn’t be more pleased with my experience at Highfield Dental! I initially went in for Invisalign treatment, only to find out I needed a root canal as well. Thankfully, both were handled seamlessly by Dr Manpreet Dhesi and Dr Slawomir Stobiecki and I'm thrilled with the final outcome. My teeth looks amazing after Invisalign and composite bonding! The hygienists are also great! Overall all the staff were professional, thorough out and make each visit comfortable. The entire staff is caring, and the service is exceptional. I’ve already recommended Highfield dental to family and friends, and I highly recommend it to anyone looking for quality dental care!
Thank you so much for taking the time to share your experience! We're delighted to hear that you are pleased with your Invisalign and root canal treatments. It's wonderful to know our team made your visits comfortable and that you're happy with the results. Your kind words and recommendations mean the world to us. We're glad to have met your expectations and look forward to continuing to provide you with exceptional service.
Fantastic experience: Wow, that was an amazing experience and I feel very well informed. I’m looking forward to my future treatments.
Thank you so much for sharing your wonderful feedback! We are thrilled to hear that you had an amazing experience with us and felt well informed about your treatment options. We look forward to seeing you again soon for your future treatments.
Fantastic experience: Excellent experience this morning, managed to get an emergency appointment for a fixed brace replacement. Audrey and Breshna was extremely professional, and kind. Audrey asked me frequent questions about the placement of the brace, which was a new experience to me, and made the placement even better for my comfort. First time I’ve experienced that, and it was so welcome. I feel confident in the fit, and was well looked after by both of them.
Thank you so much for sharing your wonderful experience with us! We are delighted to hear that you were pleased with your emergency appointment and the care provided by our team. It's great to know that the attention to your comfort and the placement of your brace made such a positive impact. We look forward to serving you again in the future!
Fantastic experience: Very professional and clean dental surgery. Staff are very polite and friendly. Will highly recommend this clinic to friends and family.
Thank you for your wonderful feedback! We're delighted to hear that you had a positive experience at our clinic. Our team strives to maintain a high level of professionalism and cleanliness, ensuring each visit is comfortable and pleasant. We greatly appreciate your recommendation and look forward to welcoming your friends and family in the future.
Fantastic experience: Really happy with the treatment and plan provided going forward, would definitely recommend
Thank you for your wonderful feedback! We are delighted to hear that you are satisfied with the treatment and plan provided. Your recommendation means a lot to us.
Fantastic experience: I highly recommend Highfield Dental and Facial Clinic, everyone is so kind and friendly and the service offered is flawless, from booking appointments to having treatment done. I completed my Invisalign treatment with Manpreet and the service from start to finish has been amazing. I’m super happy with my results, I was nervous about starting Invisalign due to the time commitment and any pain I may experience, but team made it easy and were always on hand to answer any questions or concerns I had. I think Invisalign is 100% worth it and now there is no other dentist I would go to for further dental treatment.
Thank you so much for your wonderful review! We are thrilled to hear about your positive experience with our team and that you are happy with your Invisalign results. It's great to know that we could make the process easier for you and address your concerns effectively. We appreciate your trust in us for your dental needs, and we're here for any future care you may require.
Fantastic experience: Very nice people. Amazing customer Service ☺️.
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with our team and appreciated our customer service. We look forward to welcoming you back in the future!
Fantastic experience: Very professional and stress free
Thank you, James, for your kind words! We're delighted to hear that you found our services professional and stress-free. We look forward to welcoming you back to our clinic in the future.
Negative experience: The surgery has really poor planning with appointments. The opening times online too are also wrong as they're really unhappy to stay open until 8
Good afternoon Becky,
We are sorry to hear you are unhappy with the appointment service provided, we take negative reviews very seriously and will be looking into this matter as soon as possible. My colleague will be in touch at your preferred time with a full response and I hope we can rectify this in some way.
Kindest regards,
Highfield Dental Team
Fantastic experience: Professional and quality service. State of the art equipment and honest decent people. Their welcome is warm and their treatment profesional and of a high quality. I have been coming here for over 30 years and would never change from them. I trust them.
Good afternoon Nick,
Thank you so much for your lovely 5 star review, we are glad you feel like you're in safe hands with our wonderful team! We look forward to seeing you at your next appointment!
Kindest regards
Highfield Dental Team
Fantastic experience: I am really happy with the results from my Invisalign treatment, it exceeded what I thought would be possible without surgery or fixed braces. The team have been very helpful, including Manpreet who I saw throughout my treatment. Being able to scan and upload photos to the app saved a lot of appointments and made it more feasible. I initially attended the open day which was really helpful to learn more about the process. My new smile has boosted my confidence and reduced discomfort from my overbite.
Thank you so much for your wonderful review! We're thrilled to hear that you are delighted with the results of your Invisalign treatment and that it exceeded your expectations. Our team, including Manpreet, is dedicated to providing the best care possible, so we're glad you found them helpful. We love that the convenience of scanning and uploading photos made the process smoother for you. It's fantastic to know your new smile has not only boosted your confidence but also improved comfort with your bite. Thank you for coming to our open day and trusting us with your dental care. We look forward to seeing you at your next visit!
Fantastic experience: I have just finished my Invisalign Journey with Highfield Dental Practice, the whole team have been truly amazing. From start to finish the process was explained at every juncture and very easily navigated, to see results so early on was extremely motivating. I would highly recommend Highfield Dental Practice, I absolutely love my new smile…. Thanks team Highfield.
Hi Katie,
Thank you so much for your lovely review, we are so glad to hear you are happy with your new Invisalign smile! Well done for all your hard work too, it was great to be able to go on this journey with you and the results were definitely worth it!
We are here for your future dental needs following on from your treatment too!
Kindest regards
Highfield Dental & Facial Clinic
Fantastic experience: Both my partner and I visited Highfield in the last month, and the service here has been exceptional. The staff were incredibly friendly, and the location was very welcoming. Specifically, Anna (the Dental Therapist) and Breshna (the Dental Nurse) were terrific. My partner has severe dental anxiety, and together they made the experience smooth, almost entirely alleviating my partner’s nerves. Without Anna and Breshna, it’s highly likely that we wouldn’t have made it through the entire appointment—or at the very least, it would’ve been a very tough hour for my partner. If I could give 6 stars, I would!
Hi there!
Thank you fpr much for you amazing review! 6 out of 5 stars is incredible! We really appreciate your kind words and are thrilled to have helped with your partners anxiety regarding the appointment. Here at Highfield we pride ourselves on our understanding and friendly team, and I will certainly pass your kind words in this review onto them.
We look forward to seeing you at your next appointment!
Kindest regards,
Highfield Team
Fantastic experience: Having used the cares for a couple of years. Always on-time notifications and kids love them. Our whole family feeling under the radar.
Hello Willis,
Thank you for your lovely 5 star review, we really appreciate your kind feedback and we are glad to help with your dental needs!
Kindest regards
Highfield Dental & Facial Clinic Team
Negative experience: One of the dentists there has made a wrong diagnosis on my case in November. Has filed a complaint, they received and said will investigate, but never get back to me.
Hello Sanky,
We are sorry we did not meet your expectations this time. I will look into this and get back to your shortly via your contact details we have on our file. Thank you for raising your concerns. We have taken this complaint up separately to the review.
Thank you
The Highfield Dental & Facial Team
Fantastic experience: After 10 years of suffering with a dental phobia and not seeking treatment I applied for a consultation online and received a call back from Jade who is a lovely receptionist and works hard to make sure the patients feel at ease. This was swiftly followed by an appointment with the dentist and hygienist. Anna Ortega the hygienist was amazing, she explained the process beforehand and took her time to make sure that I was okay during the procedure. There was a screen above me allowing me to stare at images of the sky, this was a brilliant touch for a distraction. Dr Manpreet Dhesi was then my dentist for two fillings, one of which was particularly difficult to get to. The process took around an hour and a half with one hour needed for the difficult filling. He was also amazing and explained everything he was going to do during this. He worked with incredible attention to detail, while also giving me a break in between. Overall amazing service especially with nervous patients, worth the money spent for treatment. I’m so glad I was able to register with Highfield.
Thank you so much for your wonderful review! We are delighted to hear that you had a positive experience at our clinic and that our team was able to make you feel comfortable and at ease during your visit. We understand how challenging it can be to overcome dental phobia, and we're thrilled to know that our efforts to create a welcoming environment and our attention to detail in treatment have helped you. Your kind words about our staff and services mean a lot to us. We're so glad to have you as a patient at Highfield and look forward to continuing to provide you with excellent care.
Fantastic experience: All of the staff are really friendly, professional, knowledgable and make it easy to ask questions and undergo treatments. I found this practice through good reviews and am happy to say they are all accurate so I hope this review lets other people find this dentist too! I’m very happy to have found such a great team and feel confident to start my Invisalign treatment with them. Definitely recommend!
Fantastic experience: The dentist was very good and gentle and talked me through everything clearly
Thank you for your wonderful feedback! We are delighted to hear that you had a positive experience with our dentist. Ensuring our patients feel comfortable and informed is our top priority. We look forward to welcoming you again soon.
Fantastic experience: I am a new patient who attended on 28/11/2024 followed by root canal treatment on 05/12/24. My dentist on both the appointments was Dr Manpreet Dhesi. I am very happy with the care and treatment i had. Dr Dhesi is really good and although i was very anxious about having the root canal treatment i felt confident with his approach at the first appointment and today a day after the treatment i am feeling good without any pain and am glad i decided to have the treatment with Dr Dhesi. He is very skilled and patient at the same time and i did not feel the consultations were rushed and he answered all the questions to put my mind at rest. The nurses, the lady who took the scans at my first appointment and receptionist were all very welcoming and i wish i had come to Highfield Dental sooner. Thank you to all the team for providing the best care.
Thank you for taking the time to share your wonderful experience with us. We are thrilled to hear that you are happy with the care and treatment you received from Dr. Dhesi, and that his approach helped ease your anxiety. Our entire team is dedicated to providing welcoming and attentive service, and we're glad to know that you felt well-supported throughout your visits. We appreciate your kind words and look forward to serving you in the future. Thank you for choosing Highfield Dental & Facial Clinic!
Fantastic experience: I have found my dentistry for life. Staff are super friendly, warm and encouraging know I’m in safe hands. The environment is very relaxed. The place is pushing future thinking with up to date tech.
Thank you so much for your kind review! We're thrilled to hear that you feel at home with us and appreciate our friendly staff and advanced technology. Providing a relaxed and safe environment for all our patients is our top priority. We look forward to seeing you at your next visit!
Fantastic experience: Friendly staff, lovely facility, extremely accommodating for myself being an anxious patient. Never feel rushed through an appointment and the technology, the app in particular, is very impressive. I’d highly recommend.
Thank you so much for your wonderful review! We are thrilled to hear that you found our staff friendly and our facilities to your liking. We understand the importance of making our anxious patients feel comfortable and are glad to know that we met your expectations. It's great to hear that you found our technology impressive as well. Your recommendation means a lot to us, and we're looking forward to seeing you at your next appointment.
Fantastic experience: For someone who used to have a fear of the dentist, the complete team at Highfield Dental have made my visits there, a pleasure from start to finish. All work I have had since using this practice has been completed with care and I always feel 100% happy. I would not consider using any other practice.
Thank you so much for your wonderful feedback! We’re thrilled to hear that our team has helped change your experience of visiting the dentist into a positive one. It’s fantastic to know that you’re happy with the care and service you receive from us. We look forward to continuing to provide you with excellent dental care in the future.
Fantastic experience: As always very nice team . Kelly at the front, always very happy and kind. Today's treatment was with Imogen, I went for a check up and hygienist appointment. The girls were very professional and gentle as always . 100% best dentist practice I have been in 12 years
Its lovely to know you had a great experience from the entire team here at Highfield Dental & Facial Clinic. We pride ourselves in the high standards of service we provide.
We thank you and appreciate this wonderful feedback from you.
Fantastic experience: Rachel and Lauren did a wonderful job with my 6 month check up and hygienist appointment . They explained everything they did and gave me pointers for self improvement.
Hello Claire
Thank you for your positive feedback. We are please to hear that you have received great service from the team.
The Highfield Dental & Facial Clinic Team
Fantastic experience: I have been going to this clinic for many years and have always valued the expertise and professionalism of the whole team. The quality of treatment is excellent and I particularly value Slavek's clear and candid advice and guidance on all aspects of dental care. The hygienists are always thorough and meticulous, the reception and treatment management team welcoming, friendly and efficient.
Hello Patrick
Thank you for your amazing review! We are really please to hear that the team is always professional, thorough and meticulous in delivering treatment to you. We appreciate your loyal support of the practice.
Thank you
The Highfield Dental & Facial Clinic Team
Fantastic experience: I had my first patient exam at Highfield Dental Clinic 5 weeks ago and the experience was exceptional! The team is professional, friendly, and made me feel at ease from the moment I walked in. After advanced 3D X-rays they gave me solutions to the problems I had and booked me in to remove a tooth, install a post and new crown. The dentists were thorough, explaining everything clearly and ensuring I was comfortable throughout. Highly recommended.
Thank you for your wonderful review and for choosing Highfield Dental & Facial Clinic. We're delighted to hear that you had an exceptional experience with us. Our team strives to provide professional and friendly service, and it's fantastic to know you felt at ease and well-informed during your visit. We appreciate your recommendation and look forward to assisting you with any future dental needs.
Fantastic experience: Went for a hygienist appointment today, 11/10 service from start to finish, extremely friendly people, don’t think twice, just book it.
Thank you for your wonderful review! We are delighted to hear that you had a great experience with our hygienist appointment. Our team strives to provide friendly and exceptional service, and your feedback is incredibly rewarding. Looking forward to seeing you again soon!
Fantastic experience: Amazing practice, very professional
Thank you for your kind words and for taking the time to share your experience! We're thrilled to hear you found our practice amazing and professional. We look forward to serving you again soon.
Fantastic experience: Really thorough and professional. Highly recommended.
Thank you so much for your kind words! We are thrilled to hear that you had a thorough and professional experience with us. Your recommendation means a lot to our team. We look forward to welcoming you back in the future!
Fantastic experience: Great surgery Friendly staff and expert dentists Can thoroughly recommend
Thank you, Gary, for your kind words! We're thrilled to hear that you had a great experience with our friendly staff and expert dentists. We appreciate your recommendation and look forward to seeing you again at Highfield Dental & Facial Clinic.
Fantastic experience: Excellent practitioners and very friendly helpful Reception staff. I always feel I am in safe hands.
Hello Pamela
Thank you for your review. We are pleased to hear that you feel safe in the hands of our team.
Thank you
The Highfield Dental & Facial Clinic Team
Fantastic experience: I decided to fix my teeth with Invisalign. Dr. Slavek and his assistant Anna are very professional. They explained every treatment step ahead of me. The atmosphere was relaxed and welcoming.
Hello Anna
We are happy to hear that you have found our team professional an clear in the explanation of your Invisalign treatment.
We look forward to seeing the end results of your treatment.
Thank you
The Highfield Dental & Facial Clinic Team
Fantastic experience: Highly recommend this dental practise,staff are friendly and all are very professional,excellent sevice in all areas
Hello Martin
Thank you for your 5 star review. We pride ourselves on offering service excellence and are please that this has been your experience.
Thank you
The Highfield Dental & Facial Clinic Team
Fantastic experience: Excellent dentist with the latest technology. Cant fault the service I received so far.
Hello Kay
We are pleased to hear that you have received excellent service from our clinicians.
We look forward to seeing you in the practice again.
Thank you
The Highfield Dental & Facial Clinic Team
Fantastic experience: I had a lovely experience at this clinic. My hygienist Lauren and her assistant were absolutely lovely and they took their time to clean every tooth, including my half erupted wisdom teeth, with various tools, finishing the process with a polish that was so gentle yet effective. (They also gave me a cute tooth stress toy to hold during the cleaning)
Hello Hanan
Thank you for taking the time to leave us this great review. We love our tooth stress toys, please to hear you like them too. We have passed your positive comments onto Lauren and her nurse.
We look forward to seeing you again.
Thank you
The Highfield Dental & Facial Clinic Team
Fantastic experience: I have been so impressed with highfield dental as my orthodontist. I have started Invisalign clear aligners with them. Everything has been thoroughly explained and the staff are so knowledgeable and friendly. Like many others, I don’t love going to the dentist but they make it a really pleasant experience. I can’t wait to have my teeth whitening at the end and to see the hygienist there. I would highly recommend this if you’re looking for a private dentist.
Hello Kelly
Thank you for your positive review. It is always good to hear when our patients have had a pleasant experience from the start and we look forward to seeing the end results of your Invisalign treatment.
Thank you for recommending us as a private practice.
The Highfield Dental & Facial Clinic Team
Fantastic experience: Great. Lovely service. Great advice. Highly recommended.
Hello Daniel
We are pleased to hear that you have had a great experience in the practice and we appreciate the recommendation.
Thank you
The Highfield Dental & Facial Clinic
Fantastic experience: What a very professional practice. Dr Slavek and team are amazing, very friendly and comforting. I would not hesitate to recommend as you will not be disappointed, they provide plenty of great services from Invisalign, implants to specialist root canal treatments or surgical extractions!! Definitley they will help you to make your smile a better one
Hello Anna
Thank you for your 5 star review.
The Highfield Dental & Facial Clinic
Fantastic experience: I had my first patient exam at Highfield Dental Clinic today, and the experience was exceptional! The team is professional, friendly, and made me feel at ease from the moment I walked in. The dentist was thorough, explaining everything clearly and ensuring I was comfortable throughout. Highly recommended
Hello Deepak
Thank you for your positive review and the great selfie.
We have passed your feedback onto the team.
We look forward to seeing you in the practice again.
Thank you
The Highfield Dental & Facial Clinic Team
Fantastic experience: Walked in with a braces related issue and it was resolved in less that 24hr. Treatment was above expectations.
Hello Oliver
Thank you for your 5star review. We are so please to hear that the treatment was above expectations. We have passed your positive feedback onto the team.
Thank you
The Highfield Dental & Facial Clinic Team
Fantastic experience: Absolutely wonderful visit to Highfield! Exemplary service from Rachel and Lauren, thank you so much for talking me through my hygiene clean, and tweaking my chip. I really can't stop smiling
Hello Lydia
Thank you for the lovely 5 star review. We are please to hear that you received exemplary service from our team. The review will be passed on to all involved.
Thank you
The Highfield Dental & Facial Clinic Team
Fantastic experience: I have been using this practice for many years, and have always found Slavik and all of his practice staff very friendly, helpful and competent. I have a general policy of avoiding providing reviews. However, my appointment today confirmed my confidence to such an extent that I felt volunteering a highly positive review was essential.
Hello Chris
We appreciate that you have taken the time to do this for us. Thank you for your highly positive review. We will be passing this onto the team.
We look forward to seeing you again.
The Highfield Dental & Facial Clinic Team
Fantastic experience: I have been going to this Practice for 30+ years. ALL the staff are very friendly and I would certainly recommend this practice if you have nervous children. Salvik is wonderful at putting them at ease. I attended today and as always was met with a smile and helpful advice from both Receptionist and hygienist. I won’t be moving practice
Hello Jenny
Thank you for your wonderful review. We pride ourselves on creating a comfortable, caring environment for all our patients, and we are please to hear we are able to do that for you and your family.
We will pass this review onto the team.
Thank you
The Highfield Dental & Facial Clinic Team
Fantastic experience: My first experience with the clinic was for a dental implant at the end of 2022. I was so impressed with treatment I have gone on to have a lot more done since then, including teeth whitening, fillings, crowns, 2 root canals and of course dental hygiene. My most recent appointment was for a root canal and filling replacement. I had the last appointment of the day and it was quite a long one, but Manpreet was kind enough to let me have a time out as I have a back problem. Everyone is friendly yet professional. Thanks to Slavek, Manpreet and the team for excellent care.
Hello Deborah
We pride ourselves on being caring and professional with our patients. We are so please too hear that you have had such great service from our Clinicians.
We look forward to seeing you in the practice again.
Thank you
The Highfield Dental & Facial Clinic Team
Fantastic experience: I had my first appointment with this clinic today. I saw Anna, one of the hygienists who was fantastic, and Anastasija, one of the hygienists assistants who was ac lovely calming presence. There was no pain, except for some mild sensitivity, I wasn't drowned in spray, and they ensure I was comfortable from beginning to end and beautiful results. These ladies were the literal polar opposites to my precious dental hygienist experience from my previous practice and I could not be more pleased or relieved. Lucy showed me a scan of my teeth and bite profile which was very interesting and informative. So far, I'm very happy with the service and feel confident enough that I have now booked a dental check up as well.
Fantastic experience: I've been at this practice for 30 years now, every dentist and hygienist we have seen (barring a couple of locums/temps in that time in the purposes of full honesty) has been gentle, responsive and kind in carrying out exams, cleans and treatments. Lauren in particular deserves a bonus for her exemplary care and Slavek and Manpreet couldn't be kinder to my nervous children. They have all the latest technology in their newly renovated treatment rooms. Yes, good care costs, it is not the budget option, but if you value your dental health as much as your physical and mental health then this is the place to come. I am so grateful we are on their books.
Hello Diana
As a long standing patient of the practice, we truly appreciate this lovely review. We are so please to hear that we are providing your family with excellent customer service. The feedback will be passed onto the team.
We look forward to seeing you again in the near future.
The Highfield Dental & Facial Clinic Team
Fantastic experience: I’m so pleased with the results of my treatment here (composite bonding with whitening) and massively grateful to the fantastic staff at the practice who were so very kind, knowledgeable, and reassuring to me. I felt like I was in excellent hands at the appointment today with the wonderful dentist Vladi and nurse Prisha (so sorry if I’ve misspelt or misremembered!). Likewise for the treatment coordinator (again sorry to have forgotten names!) and rest of the team at the practice. Very pleased to now be able to smile properly for graduation photos looking a little less clumsy!
Hello Michael
We are so please to hear that you are happy with the results of your treatment and that it has given you a confident smile for your graduation photos. Enjoy making lasting happy memories at your graduation.
Your kind words will be passed onto the team. We look forward to seeing you again.
The Highfield Dental & Facial Clinic Team
Fantastic experience: Excellent and friendly service. Efficient pain-free treatment. Highly recommended.
Hello Chris
We are please to hear that you have found the service at Highfield Dental & Facial Clinic to be excellent and friendly and that the treatment that you received was pain-free. Thank you for your recommendation. We look forward to seeing you in the practice again.
Thank you
The Highfield Dental & Facial Clinic Team
Fantastic experience: I've been with the practice for many years and have always had the best possible care and attention from the whole team. Highly recommended.
Hello Mike
Thank you for your recommendation. We are pleased to hear that you are happy with the care and attention we give to you as a patient. Our clinicians and staff take great pride in their clinical care.
We will pass this review onto the rest of our team.
The Highfield Dental & Facial Clinic Team
Fantastic experience: Fantastic visit to the hygienist yesterday, the air polishing gives a really good result! I love that the practice invests in the latest equipment and techniques.
Hello Janet
Thank you for the 5 star review. We strive to deliver excellent customer service through investment in the practice. We are please to hear that you are receiving really good results from the air polishing.
Thank you
The Highfield Dental & Facial Clinic Team
Negative experience: The workers are unprofessional and rude and u pleasant to speak too. They would constantly gossip about other members of staff and workers in front of patients with no shame. I overheard these as i was being treated by them and they would continue to constantly gossip about their colleague. This is highly unacceptable behaviour and unusual as they are adults. However i did a good experience with 2 members of staff who were respectful and polite. I cant remember her name but she had highlights and was very smiley. There was also a female who had a hijab and was helping me with the procedure i was having. This was disappointing as they were visibly the youngest staff members whereas all the others were 40+ so would you assume they would be more professional and educated enough to behave this way? correct me if i’m wrong but i couldn’t believe the amount of times i would hear their loud conversations and they did not treat me with care and was very rough with their treatments. I was very disappointed and will not be coming back.
Dear Conscious FPS
Thank you for bringing this to our attention. We set a high standard for ourselves, and we’re so sorry to hear this was not met in your interaction with our practice. We take this very seriously and would like to address the matter promptly. We would like the opportunity to talk and investigate the matter further, as we strive to have a professional, work environment. Please contact our business manager directly on [email protected].
Sincerely
The Highfield Dental & Facial Clinic
Fantastic experience: This was a really helpful review. It showed by X ray that inflammation levels in my gums had resulted in bone erosion and more receding gums. This was later shown by the Hygienist to be due to inflammation, with low plaque level. This means again upping my levels of hygiene. I am happy to do this. Being guided by such expert opinion is not only great science, it's also very reassuring. So, thank you Highfield Dental and Facial Clinic. Well done. Yet again.
Hello Yoga for AS
We are so please to hear that your experience at the practice has been a positive one. Our clinicians and staff take great pride in their clinical care, ensuring it is performed to the highest UK standards. We will ensure that your positive review is passed onto the team. We look forward to seeing you again.
Thank you
The Highfield Dental & Facial Clinic
Fantastic experience: My first visit here for a number of years . The practice now has very modern equipment with pleasant knowledgeable staff.
Hello Chris
Thank you for your positive feedback of the practice and the team. We have passed the feedback on.
Thank you
The Highfield Dental & Facial Clinic Team
Fantastic experience: Fantastic service with a smile… that left me with one too! Anna the hygienist was gentle and very thorough. 5 stars to the whole team!
Fantastic experience: while the price is a bit dear the quality of the service more than makes up for it. The dentist answered all my questions, the tech they have to ensure that your teeth are scanned and looked after is cutting edge and the hygienist is understanding and great at her job. 10/10 better than every nhs dentist I have ever been to.
Fantastic experience: Absolutely wonderful experience; I was made to feel fully relaxed despite having a deep fear of dentistry. Highly recommend
Hello Mia
We are please to hear that the team has made you feel relaxed and that you had a wonderful experience at the practice.
Thank you from the team at Highfield Dental & Facial Clinic
Fantastic experience: Outstanding service from Slawomir, Anna, Rachael and the whole team at highfield dental from start to finish during my Invisalign treatment. Very happy with the results and professional approach throughout.
Hello Christopher
We are so please to hear that you have received outstanding service from the team at Highfield Dental & Facial Clinic. We are also delighted to hear you are happy with the results of your Invisalign treatment.
Your review has been passed onto the team.
Thank you
Highfield Dental & Facial Clinic Team
Fantastic experience: I have had two hygienist appointments with Anna & she has been absolutely brilliant. She is professional, friendly & very informative on how to improve my oral hygiene & health. The difference has been remarkable & I cannot recommend her highly enough.
Hello Alex
Thank you for your raving review. We pride ourselves on having a team that is professional, friendly and informative. We are please to hear that you are seeing an improved difference in your oral hygiene and health.
We look forward to seeing you in the practice in the near future.
Thank you
The Highfield Dental & Facial Clinic Team
Fantastic experience: Great experience with the hygenist (Anna) at Highfield Dental. She knows her craft well and makes sure the patient is comfortable. Always a pleasure to get my regular check-ups with Anna and her team.
Hello Arhum Alam
Thank you for your raving review of our hygienist Anna. We pride ourselves on delivering a great experience for our patients.
We have passed on your review to the team.
Thank you
The Highfield Dental & Facial Clinic Team
Negative experience: I do not recommend! The orthodontist himself made the decision to end my straightening treatment with aligners ( after I paid him £4500 ) which I am not satisfied with at all! I do not recommend this place! Waste of time and your money. Staff also not friendly ( receptionist ) only few people looked smiling!
Hello Izabela
Thank you for sharing your experience with us, Izabela. We're sorry to hear that you were not satisfied with your treatment and that the staff did not meet your expectations.
Your pre-restorative treatment was finalised between yourself and the orthodontist on 28 February 2023, where bonding was discussed with you. This was a decision you needed to think about and have yet to take up at Highfield Dental & Facial Clinic.
We take all feedback seriously and will use it to improve our services.
We would like to invite you to a free consultation to discuss with the Orthodontist the best way forward. Please call the practice at your earliest convenience.
The Highfield Dental & Facial Clinic Team
Negative experience: Overpriced clinic who care only about money, from the first look seems professional but don’t let to full you, didn’t want to book emergency appointment without 110 £ deposit while I’ve spent over 4k there doing my gf teeth, thank you so much for understanding and your policy
Hello Vlad
Thank you for raising your concerns regarding your emergency appointment request. Naturally we are disappointed you have felt it necessary to complain, however we are grateful that your concerns have been brought to our attention and the opportunity to respond.
It is our practice policy to take a deposit of £70.00 for all our emergency appointments. This is to secure your appointment slot at the practice. The deposit can be taken via means of card or cash.
This policy was clearly explained to you when you called to make the appointment. Should you wish to discuss this further, our Business Manager would be happy to do so.
Thank you for taking the time to bring your concerns to our attention. We welcome all patient feedback as this provides us with a valuable insight into our services from the patient’s perspective and can inform service improvement.
The Highfield Dental & Facial Clinic Team
Fantastic experience: Anna is just the friendliest, most helpful hygienist. It's always a pleasure to see her for my check ups & my teeth always feel absolutely fabulous post my visit!
Hi Emily
Great to hear that you consistently receive friendly, helpful service when attending the practice for your Hygiene appointment.
We look forward to seeing you in the practice again.
Thank you for the 5 star review.
The Highfield Dental & Facial Clinic Team
Fantastic experience: I recently had two implants done at the Centre. The whole process was carefully and thoroughly told to me in advance so I knew what to expect, and during the procedures each step was fully explained. It does of course take a significant time to sensibly go through the process, but I was very pleased with the results- excellent to have those gaps filled with attractive replacements, and to be able to eat properly once more. Overall a very professional and friendly process.
Hello Peter
Thank you for your review of the practice. It is great to hear that you have received a professional & friendly service from our dental team. We pride ourselves on patients receiving a thorough explanation of the process of the treatment they will be receiving, which assists in putting their minds at ease.
We're glad you are pleased with the results of your Implant Treatment.
Thank you
The Highfield Dental & Facial Clinic Team
Fantastic experience: My hygienist Anna is very friendly and always makes me feel comfortable as a nervous patient. She’s accommodating to my needs and gives breaks in the appointments when I need them. Her work is faultless and I’m always happy with the results. Thank you for being lovely, Anna and the Team @ highfield dental clinic
Hello Gabriella
We are please to hear as a nervous patient you were made to feel comfortable in the practice. We will pass the feedback onto the team.
Thank you
The Highfield Dental & Facial Clinic Team
Fantastic experience: Lovely experience, no issues with long wait times and despite my many dental issues the process was very straightforward. Dr Dhesi also helped clear up a confusion caused by my previous dentist whom recommended an unnecessary root canal.
Hello Andrew
Thank you for your 5 star review. We are please to hear that we were able to give you a lovely experience in the practice. We will pass on your positive feedback to Dr Dhesi and the team.
Thank you
The Highfield Dental & Facial Clinic Team
Fantastic experience: Just finished a crown replacement with Dr Manpreet Dhesi. Felt relaxed throughout and everything was explained in detail. Really pleased with the results and service. The practice itself is immaculate throughout and is extremely modern and a really nice, friendly receptionist. Would definitely recommend both the practice and Dr Dhesi.
Hello Linsey
We are happy to hear that you received great service and that you are please with the results from your treatment. We pride ourselves on service excellence and will be letting the Team know that you have recommended the practice and our lovely dentist Dr Dhesi.
We look forward to seeing you in the practice again.
Thank you
The Highfield Dental & Facial Clinic Team
Fantastic experience: Excellent professional service and friendly team. The practice is extremely clean and modern with a highly professional team of dental practitioners. I cannot fault this dental practice at all and would highly recommend to anyone considering using this Dental practice.
Hello
We pride ourselves on giving patients excellent professional service in a friendly environment. We are please to hear that you have received that experience in the practice.
We have passed your great review onto the team.
Thank you
The Highfield Dental & Facial Clinic Team
Fantastic experience: Amazing visit with Dr Manpreet Dhesi. Very sensitive and exceptionally skilled dentist who solves all the problems and makes it much more easier to cope physically and financially. Greatly recommended! Brilliant treatment especially for a person like who is scared of dentists in general.
Hello Natalie
Thank you for such a great review! Dr Manpreet Dhesi is certainly a wonderful dentist. We are please that as a nervous patient we were able to give you a pleasant, professional experience in the practice.
We have passed this review onto Dr Dhesi and the team.
The Highfield Dental & Facial Clinic Team
Fantastic experience: Saw Anna the hygienist for a clean and polish was very impressed with how friendly , efficient and informative she was and the nurse too , have booked again for 3 months time very friendly practice
Hello Ashley
Thank you for this lovely review of our Dental Hygienist Anna and her dental nurse on the day of your appointment. We have passed on this review to the team.
We look forward to seeing you in 3 months.
The Highfield Dental & Facial Clinic Team
Fantastic experience: very professional, friendly and efficient dentist clinic
Hello Kwok
Thank you, for your review. We please that you found our team to be professional, friendly and efficient.
We look forward to seeing you back in the practice.
The Highfield Dental & Facial Clinic Team
Fantastic experience: Another great visit to the hygienist yesterday. I've been going to this practice for nearly 30 years now and the experience, friendliness and professionalism from all the staff just keeps getting better. The hygienist is very competent and is always extremely friendly, helpful and supportive. The same can be said for the receptionist. I often need to change appointment times due to work commitments, she always reschedules my appointment within days of my original time. A great service all round.
Hello Pat
Thank you for your amazing review. We are so pleased to hear that the experience you have had at the practice is such a positive one.
We have passed on your review to Anna our Hygienist and Jade our receptionist.
We look forward to seeing you again soon.
The Highfield Dental & Facial Clinic Team
Fantastic experience: Happy with the services and everyone is nice and friendly.
Hello
Thank you for your 5 star review and we're pleased that you are happy with the service you receive from our friendly staff.
The Highfield Dental & Facial Clinic Team
Fantastic experience: I cant stop to recommend this dentist studio I always get a great welcome from receptuon and a 5 star to Anna my Hygienist she's always prompt you with a great smile so to make you comfortable and operates her work in a very clear and professional manner!
Hello Marco
We love receiving great reviews like this from our patients.
We pride ourselves on operating in a professional, friendly manner with our patients. We have passed your review onto the team and look forward to seeing you again in the practice.
Thank you
The Highfield Dental & Facial Clinic Team
Negative experience: I called for emergency about broken tooth and the said will be £140, fine but they said that they don't have time now so back anothe day to do the job, fine too, but don't make me go another day because they don't have time so £140 for 3 min plus the treatment. By the way everyone is so kind and helpful
Hello Almeac
We are really sorry to hear that we have not met your expectations around your emergency appointment. So as to clarify, our emergency appointment is used to assess the problem area. Should there be sufficient time in that appointment, the clinician will then do the treatment, however if this is not the case, the clinician will require you to come back when there is availability to carry out the treatment. We do explain on the call that the cost of the emergency is £140.00 and there may be additional costs depending on the outcome of the assessment.
Regarding the time spend in the appointment, our Business Manager, Gisella, will investigate the matter. Should you wish to discuss the matter further, she would be happy to do so with you.
Thank you for your kind words regarding the staff. We will share the review with our team, as we committed to improving our services.
The Highfield Dental & Facial Clinic Team
Fantastic experience: Who would have thought a dentist would be a pleasure to go to. Great staff, amazing building refurb and of course excellent treatment
Dear Adrian Harris
We pride ourselves in the high standards of services we provide. We are very pleased to know you found you visit a pleasurable experience.
We would like to thank you for leaving us a 5 star review, your feedback has been passed onto the team.
Best wishes from everyone at Highfield Dental & Facial Clinic.
Fantastic experience: I came across this practice by pure accident after having been forced to go private due to an extraction that needed doing and no NHS available — I am SO glad I did the service and care was OUTSTANDING and each and everyone of the team so helpful, friendly and compassionate — Katherine my dentist is AMAZING and I couldn’t be happier with not only the treatment but the aftercare also nothing is too much trouble I can not highly recommend this practice enough and they deserve more than 5 stars.
Hello Christian
Wow, thank you so much for your great review. We are really please to hear that our service and care are outstanding, as this is something we strive towards as a team at Highfield Dental & Facial Clinic.
Your review has been passed onto Katherine and the team. We look forward to welcoming you back on your next visit to the practice.
Thank you
The Highfield Dental & Facial Clinic Team
Fantastic experience: I've been coming to this practice for a long time, and I have always had excellent service. Friendly, professional, trustworthy and I would recommend the whole team.
Hello Cathy
It's great when we receive reviews from long standing patients like yourself. We are delighted to hear that we continue to give you excellent service and that you recommend our practice. We have passed your review onto our team.
We look forward to seeing you in the practice in the near future.
The Highfield Dental & Facial Clinic Team
Fantastic experience: 5 stars. Every time I come to see the dentist and hygienist, everyone was super nice and friendly. Especially loved my hygienist Anna who is super sweet and professional. Would recommend this place to my friends
Hello Kengseng
Thank you for your 5 star review. We are pleased to hear that you have had a great experience at the practice with our professional friendly team. Your review has been passed onto the team.
Thank you
The Highfield Dental & Facial Clinic Team
Fantastic experience: Have just finished my journey for a new smile,having been so nervous of dentist for years I finally plucked up the courage to see Dr S Stobiecki at Highfield dentist university rd everyone made me feel relaxed and I now have my new full set of teeth am so happy and friends and family say makes me look younger ,highly recommend anyone who like me am 67 ,had so many bad experiences when younger ,just go and have a consultation which is free and you will definitely feel better
Hello Ellen
We understand that visiting the dentist for some is a scary experience, however we are please to hear that the team have made you feel at ease when visiting us. We look forward to seeing the results of your new smile too.
Your feedback has been passed onto the team, thank you for your review.
The Highfield Dental & Facial Clinic
Fantastic experience: Very polite, reassuring staff. Dentist was very knowledgeable and gave good advice about how to clean my teeth well and look after them. Really clean facilities and modern :) Thankyou!
Hello Chrissy
Thank you for your 5 star review.
We are happy to hear that our staff were able to reassure your during your visit. We pride ourselves on offering exceptional service to our patients in our modern, technologically advanced facilities.
We look forward to seeing you again.
The Highfield Dental & Facial Clinic Team
Fantastic experience: Highly recommended, they have been my regular dentist for several years and I'll be staying with them
Thank you for your positive review, Darryl! We are thrilled to have you as a loyal patient and look forward to continuing to provide you with excellent dental care.
The Highfield Dental & Facial Clinic Team
Fantastic experience: I’m started last year with a lot of problems with my front teeth,from the bone to the root,,but after 6 months,today I a beautiful smile again,,,I really appreciate what they have done,,,,thank you high field team,,,soon I bring my son
Hello Monica
Thank you for your 5 star review.
The Highfield Dental & Facial Clinic Team
Fantastic experience: Very friendly, listens & understands your needs. Great plan put together by coordinator. Dentist was very gentle and explained everything in full. Hygienist was very good
Hello Marie
Thank you for your 5 star review. We are so please to hear that your needs are being taken into account. We look forward to seeing you in the practice again.
The Highfield Dental & Facial Clinic Team
Fantastic experience: Brought my smile back. And the sheer joy of eating. After years of looking for the best dentist, I finally found Slawek and his team. It’s 9 months since I finished the course of treatment and everything still works perfectly. Don’t hesitate. You won’t regret it.
Hello Geoff
It gives us great pleasure to hear when patients are pleased with the results of their treatment and that you are able to confidently smile again.
Thank you for your positive feedback,
The Highfield Dental & Facial Clinic Team
Fantastic experience: After having a fear of dentists for over 30 years, these guys have made the whole experience so much better. If only I had found them years ago my teeth would not have suffered so much. Very relaxed and put you at ease. Had x2 teeth pulled and didn’t even know they had done it ! Not the cheapest, but definitely get what you pay for. Thanks guys!
Hello Sean
Thank you for your review. We are so happy to hear that we have made you feel relaxed and at ease when visiting us. We are committed to providing our patients with high quality care and we appreciate it when patients see the value they receive through their treatments.
We have passed your comments on to the team.
Fantastic experience: Had a dentist appointment with Manpreet a couple weeks ago and a hygienist appointment with Lauren this morning and they were both excellent, best experience I’ve had with a dentist so far! Receptionist is also lovely and helpful, very happy here overall!
Hello Amina
Thank you for your positive review. We take pride in offering patients service excellence. We have passed your feedback onto the team.
The Highfield Dental & Facial Clinic
Fantastic experience: Great welcome from Jade, Anna and Slavik did an amazing job with the implant, and Rachel summarised how I should look after the area. Good experience.
Hello Chris
Thank you for your review, the team will be please to know that you had a good experience. Your feedback will be passed onto the team members.
The Highfield Dental & Facial Clinic Team
Fantastic experience: My experience at the dental practice has been really positive. As a new patient I was given a full consultation and a plan was made. Since then I have had some very extensive treatment I am not great with the dentists yet the staff are so kind, professional and reassuring you can’t feel unhappy when you’re there. I am now on a practice plan and feel reassured my mouth is in good hands!
Hello J Hall
Thank you for your wonderful review. We are so pleased to hear that you are feeling reassured when visiting the practice. We take pride in offering patients a professional and positive environment.
We look forward to seeing you again for your dental check-ups and hygiene appointments, through your membership plan.
Thank you
The Highfield Dental & Facial Clinic Team
Positive experience: I had a mouth guard ordered from here, they didn't ring me when it was ready to be collected, and then they lost it. They said they would ring me and arrange a replacement, which they have failed to do multiple times, even after I went into the clinic to ask about the progress, twice. Update: After reading this google review, Highfield arranged to make me a new mouth guard, which I now have. The Dental Hygienist is very good.
Hello Matthew
We are sorry we did not meet your expectations this time. Thank you for raising your concerns. We have taken this complaint up separately to the review.
Thank you
The Highfield Dental & Facial Team
Fantastic experience: Really impressed. After putting off attending a dentist for some time I was immediately put at ease. Both dentist and hygienist have been very professional and informative. Highly recommend.
Hello Joanne
We are please to see you are impressed with the professional service you have received and that our team has been able to put you at ease after not visiting a dentist for some time.
We have passed on your positive comments to the team and we look forward to seeing you again.
The Highfield Dental & Facial Clinic Team
Fantastic experience: Friendly reception on phone and in person helped with emergency appt, then very calm dentist helped with the issue and sorted the prescription needed. Great service.
Hello Alison
Thank you for the great feedback.
We're please to hear that you were treated well by our friendly reception team and received a great service from the rest of the dental team.
The Highfield Dental & Facial Clinic Team
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