
Optimal Dental Care

Information about Optimal Dental Care
Opening hours
- sunday: (closed)
- monday: 8:30-18h
- tuesday: 8:30-18h
- wednesday: 8:30-17:30
- thursday: 8:30-17:30
- friday: 8:30-14h
- saturday: (closed)
We are a caring, family run, Private Dental Practice, focusing on high levels of patient centred care. We always aim to provide the optimal care for every aspect of your mouth, teeth and gums.
Our comment from Best Dentists about Optimal Dental Care:
Optimal Dental Care is highly regarded for its exceptional service and patient-centered approach. Reviewers consistently commend the high level of professionalism and expertise demonstrated by their team. Here are some highlights based on customer feedback:
- Comprehensive Care: Patients appreciate the thorough examinations, with dentists taking the time to explain treatment options and potential outcomes.
- Welcoming Atmosphere: The staff, including the friendly reception team, fosters a warm environment that eases patient anxiety, making visits comfortable.
- Patient-Centric Approach: Many reviews mention how the team genuinely cares about individual patients, ensuring personalized experiences tailored to their unique needs.
- Advanced Technology: The practice utilizes state-of-the-art methods and equipment, enhancing the quality of care provided.
- Responsive Service: Reviewers highlight the team's commitment to accommodating urgent appointments and maintaining effective communication throughout the treatment process.
In summary, Optimal Dental Care is a well-respected practice that combines skilled practitioners with a supportive environment, making it an excellent choice for dental care in the community.
Optimal Dental Care: Reviews
Fantastic experience: This review is way overdue. I’ve been a patient for a good couple of years now, and always receive prime care. Dr Sebastian is by a mile the best dentist that I ever had. Supremely knowledgeable, innovative, thorough and professional, they deliver the best dental care.
Fantastic experience: Professional, caring and informative throughout in a way you can understand . If under confident do not be as the team go to great lengths to make a dental visit a pleasant experience. This is the best surgery I have ever been to.
Fantastic experience: Always a good experience at this dentist. Friendly staff, very good dentistry treatments for a reasonable price. Very happy with their services.
Fantastic experience: The staff at the surgery are always helpful and professional and have accommodated me at short notice when urgent. Also impressed by the aftercare provided following a tooth extraction.
Fantastic experience: Not sure where to start with this review. But quite simply with Townes and Townes i do not feel like a 'number' or a patient statistic - I genuinely feel like a friend about whom they really do care! I first went to Phil and Barbara Townes nearly four years ago when i was in terrible pain and nobody seemed to be able to find the cause. I was pretty miserable. Through the magic and care of Phil we discovered an embedded wisdom tooth down in my jaw with a cyst around it which was pushing down on my dental nerve. To cut a very long story short I have had surgery, root canals and a tooth removed - sadly the damage to the nerve caused by that cyst looks like it will be a long term thing but throughout the past four years and many many visits to Townes and Townes i have always felt like they were 'there for me' (cheesy I know but true!). And they are still trying to help me get sorted! THANK YOU!
Thanks for leaving us such a great review Michelle. I'm glad you feel the way you do and I'm sure we'll have you good as new as soon as possible.
Phil
Fantastic experience: I have been a patient at Townes and Townes for 25 + years. They offer excellent dental and hygienist care and Jackie on reception always makes the whole experience a pleasure. They have a great team team led by very competent and professional dentists. Peter
Fantastic experience: Can't praise this dentist practice enough very helpful friendly and professional
Fantastic experience: Being a nervous wreck even considering the thought of sitting in a dentist chair, didn’t give me too much scope, especially as time had passed since a bad experience 10 years prior. as time went by, the pain I was experiencing through cavities and abscess was getting ridiculous. I had to find a dentist that would appreciate and embrace my difficulties, and oh wow did I… initial consultation with Phil, extremely thorough and continually walking me through what was going on.. I needed 3 teeth extracted which made my heart skip a beat, but when I was then introduced to Barbara, Phil’s wife, she put me at ease immediately. Followed up with an appointment a week later for my first tooth extraction. Barbara was simply perfect.. caring, gentle, chatty, just amazing in every way.. I’m now actually looking forward to my next extraction, probably a crazy thing to say, but my fear has lessoned so much thanks to these guys.. thank you so so much for just being you and being amazing and understanding.
It was a true privilege to meet & treat you, being able to help someone overcome their fear and get them out of pain is the best part of my job. You did brilliantly, all I did was help you see that you could do it! Thanks for your review it’s lovely to know we help make a difference, Barb.
Fantastic experience: Fantastic team. Everyone is so friendly and Phil lets you know what he’s doing ever step of the way. Pain free and fantastic facilities to ensure you get the best treatment.
Fantastic experience: Always an excellent and friendly service. I especially value their honesty, integrity and high standards, which from personal experience are lacking in some other dentists I have been treated by in the past
Positive experience: Great dentist, open and honest evaluation and lovely chair side manner. Hygienist and team were friendly and efficient. All members of the dental team are totally professional and keep you abreast of the state of your dental and general health where applicable. My need of antibiotics due to heart issue is a case in point.
Fantastic experience: Towns and towns of Stonehouse Glos'. Is a very fine dentist, I say this when I greatly dislike going to the dentist due to past bad experiences. They may not be the cheapest but they are the best that I have found.
Fantastic experience: This is a lovely homely surgery. Everyone is so nice and helpful. All mod cons which helps the patient to understand what exactly is going on and all procedures are explained in detail. A very caring and empathetic Practice. I am disabled and every effort is made to ensure I can use a downstairs treatment room.
Fantastic experience: I am so grateful to Barbara, Phil and their team. Their level of care and professionalism is unrivalled.
Fantastic experience: Townes & Townes is a lovely little practice in Stonehouse. There is parking opposite and if you are unable to get a space outside there is a large free car park just a short walk up the high street. I have been going here for about 20 years now. Phil and the team are all really friendly and make you feel welcome and put you at ease. I know many people that come here too and say exactly the same. If you are looking for a local, professional, friendly and affordable dentist look no further.
Fantastic experience: I'm so glad to have finally found a dental practice that you can tell actually cares about you and your wellbeing! every visit is like a school day as they provide you with as much information as you want, they don't rush they take there time they keep checking in to see how your doing and ive never known a dentist to be so cautious with pain levels (and ive met a few), my last visit was 2 fillings in 1 go and I honestly did not feel a thing these guys are amazing and are truly helping me with my fear of the dentist that I never thought was possible! I highly recommend these guys especially if going to the dentist creates anxiety! :)
Fantastic experience: Excellent facilities. Very caring, thoughtful and knowledgeable service from the dentist, Mr Philip Townes. Gave supportive and thorough information to enable correct treatment to be delivered. All staff are very courteous and polite. I feel safe with this practice.
Fantastic experience: Always a positive experience - highly professional staff, friendly and welcoming - we would all recommend without a doubt:)
Fantastic experience: Phil is always friendly and knows I am terrified of dentists after having bad NHS ones when young
Fantastic experience: I have been a patient here for many years now. It is a really good professional practice. The staff are very kind, friendly and caring and fully aware of how anxious someone might be when going to the dentist. I wouldn't go anywhere else and I highly recommend.
Fantastic experience: Because of past experience with other dentists I am a very nervous patient but Townes & Townes is the best by far. Everything is explained to you and I feel in control throughout. From the moment you enter the door you are treated with dignity and respect
Fantastic experience: I've been using this dentist surgery (with Philip Townes) for many years, along with my family and I have always been impressed with the service and care we have received.
Fantastic experience: I am very glad that I found Townes and Townes. I knew I needed extensive work on my teeth, but it took me years to find a dentist I can trust when I moved to Gloucestershire. I have had a fair bit of work done on my teeth at Townes and Townes over the years. Dr Phil Towne talks me through the procedures, gives me options, is honest about outcomes, listens to me, gives good advice, and I am truly content with the dental work he has done for me. The dental surgery has a hygienist on the premises, and a good network of dental experts. For instance, I was in very good hands when I did have to go to Towne and Towne's recommended implant specialist In Bristol. All in all, I am very happy with Townes and Townes.
Fantastic experience: Phil extremely thorough on examination, clear explanation as to why certain things were being done but not condescending in any way. Good sense of humour and personable, would make you feel at ease if you were an anxious patient. Chloe hygienist, professional, clear information given to improve oral health, caring in her manner. Thank you both
Fantastic experience: Excellent, friendly, efficient service. After leaving my previous dentist in Stroud I was able to get an initial appointment within a few days and, incredibly, another appointment for my badly needed filling the day after that! So, my advice to others would be, go somewhere else and leave these guys to me
Fantastic experience: Very happy as usual. Townes & Townes are efficient, using up to date methods and technologies to look after me. They are also kind and supportive of their patients.
Fantastic experience: Knowledge and professionalism two words drive me to attend this dentist practise . To me it stands strong . Thank you for the help and support
Fantastic experience: Absolutely brilliant dentist! Thorough, get to the bottom of problems without unnecessary frills, very understanding
Fantastic experience: Always feel special at this dentist even though he got a lots of people. Always explain what he going to do. And makes you feel at rest during treatment . Well done to all the friendly staff as well . Even with all going on with covid 19. Its still a 5 star from me.. Now we are in 2024 its still a 5 star treatment. Got a bit more expensive but you pay for good treatment and service . Well done to all. Even after my last treatment on 3rd December still all the above still stand on treatment and knowing what Phil us going to do and good job done.
Thanks for all the positive comments, especially to the staff. Its always nice to know you're getting things right.
Fantastic experience: Phil is easily the best dentist I have ever been to. He takes the time to explain the options for treatment, cost and likely outcomes, and there is no pressure to decide in a hurry. Just had a tooth filled by a very skilled and gentle dentist, hardly felt the needle going in for the local anaestetic. Makes visiting the dentist as enjoyable as it can be - would happily recommend to anyone!
Fantastic experience: Always a warm welcome. Excellent treatment and care. Highly recommend the practice.
Fantastic experience: Nothing to mark down, first class throughout. I would highly recommend this dental practice. Phil, Barbara, Jackie and all the team are brilliant. I saw Chloe yesterday (hygienist) very thorough and professional
Fantastic experience: Phil Townes has been looking after my teeth for many years. I have always appreciated his skill and use of technology with pictures and X-rays to explain what needs to be done and to show the results of his work. Highly recommended.
Fantastic experience: Both Phil and Barbara Townes are excellent dentists, efficient, professional and considerate, as is Chloe, the hygienist. I would recommend them without hesitation, especially to people with an old fashioned fear of dentists.
Fantastic experience: Philip and the whole team at Townes and Townes have looked after my teeth for many years now, I would never consider anyone else to look after my dental health. I recently had a “disaster “ when having a wisdom tooth removed by the NHS, it almost needs such a difficult time to fully appreciate just how caring and professional the team are, their care, compassion and commitment quite simply got me through the aftermath of the NHS. We should not have to pay for high quality dental care but it is really worth every penny.
Fantastic experience: Best Dental practice for miles . Caring Compassionate Practitioners with expert skills . Highly recommended.
Fantastic experience: I wanted to take a moment to express my deep appreciation for Townes and Townes, a dental practice that my wife, our three children, and I have been faithfully visiting for many years now. We are continually impressed by their professional approach to dental care. Their team is always readily available, especially during emergencies, providing us with a sense of reassurance that is truly invaluable. This level of commitment and dedication to their patients is something we deeply appreciate and it's one of the many reasons why we wouldn't consider going anywhere else for our dental needs. Over the years, we've had various dental procedures carried out at Townes and Townes. Each time, the experience has been stress-free, thanks to their exceptional service and the expertise of their staff. They have consistently provided us with top-notch dental care, ensuring our comfort and well-being at every step of the process. Barbara and Phillip, in particular, have always been incredibly friendly and welcoming. Their warm personalities, combined with their professional competence, make each visit a pleasant experience. We feel fortunate to have such a high-quality dental practice available locally to cater to our dental needs. In conclusion, we are more than just satisfied with the services provided by Townes and Townes. We are truly grateful for their dedication to providing excellent dental care and for their unwavering commitment to their patients. Paul Chater
Fantastic experience: New to the area and I was recommended Townes & Townes by someone I met who has lived locally for a long time. Certainly not disappointed. Impressed by the dentist and also the hygienist who I need to visit regularly because of gum disease. She is very supportive, thoughtful and responsive with her treatment.
Fantastic experience: I have a big phobia of dentists , but I can honestly say that Phil is the most patient, understanding and gentle dentist I’ve had . He is definitely a perfectionist and his work is the best quality.
Fantastic experience: The receptionist, Jackie, is friendly and welcoming. She will sort everything for you with care and efficiency. My dentist, Dr Barbara Townes is an angel in disguise, she gives pain free treatment. She is caring, efficient, explains everything and is super talented. I can’t recommend her high enough. She is simply the best. Lovely surgery, lovely people.
Fantastic experience: Amazing service yesterday contacted the receptionist in the morning and in the afternoon I was treated and not in pain at all after my treatment. Very professional staff all round.
Fantastic experience: I would highly recommend Townes and Townes dental surgeons. The level of care given by has always been outstanding to myself and family. You are not just a set of teeth you are a person who is holistically looked after. I would highly recommend them.
Fantastic experience: A friendly and welcoming dental practice. I've been with this practice for about 2 years now and have found them to be consistently good. Jackie the receptionist is friendly and helpful and goes out of her way to be of assistance. I would highly recommend the hygenist and dentists as they are about finding the best solutions for looking after your teeth and also put you at ease.
Fantastic experience: Dr Willey is an excellent dentist, I can't fault his work. He is a caring thoughtful considerate dentist.
Fantastic experience: Great work, I had a crown on a front tooth that you really can't tell the difference to other teeth. I like their care and attention to detail and also care on gum health, other risks.
Fantastic experience: For a start, Philip Townes is an excellent dentist, taking both care and pride in his service to our teeth. But what I so appreciate is the time he gives each of us, carefully explaining the situation, setting out the choices and most importantly, covering the different costs related to these options, a topic that surprisingly is not often so explicitly mentioned. A shout-out to Sinéad as well, the hygienist, who uses my annual cleaning session as an opportunity to show me the areas I miss and the best techniques to use to get at these. My teeth are in so much better shape having taken on board her "lessons." Such a great team!
Fantastic experience: I am of the age where I regularly present Dr Barbara Townes with dental challenges! Her skills and expertise are second to none. I am exceptionally impressed by the Optimal Dental team and highly recommend them to anyone looking for a caring and highly professional dental practice.
Fantastic experience: I have been going to the 'Townes ' Practise for many years & always feel as if I am going into a warm & friendly place! From the smiling face in reception onwards I feel cared for. Examination & treatment is always thorough & well considered with good explanations. I have never been kept waiting a significant time . This week I attended for my hygienist appointment. As usual she was thorough kind and efficient. I used to go slightly early to look at the magazines! Covid has put a temporary stop to that.
Thank you for your kind comments. I'm glad that the care and consideration we give to the ways in which we communicate our patients' needs and any treatment plan is noted appreciated. Thanks again.
Phil
Fantastic experience: If you are nervous of dentists I understand I use to be too but I have been with Townes and Townes for 15yrs let me assure you Philip and his team will put you at ease they are professional people you will feel verry relaxed due to covid 19 I felt verry safe as you would expect with the new procedure that have been put in place to keep you safe there
Fantastic experience: Terrific team. Reassuring, educational. High standard of cleanliness, cheerfulness and professionalism. I used to be petrified of dentists but I have had my confidence restored by this Practice.
Fantastic experience: I have always received excellent care from the receptionist, dentist and hygienist. Dentists make me anxious but everyone has made me feel at ease. I am talked through what treatment I am receiving and my treatment has been carried out very thoroughly. I would recommend people visit this dentist.
Fantastic experience: Going to a new dentist is always very stressful but my experience with Townes and Townes in Storehouse was excellent right from my first call to the surgery when the receptionist was so friendly and helpful. My dentist Mr Philip Townes is extremely competent and was great at telling me what to expect throughout the treatment. I would definitely recommend this dental practise.
Fantastic experience: Barbara was so patient and kind and understanding with a 6 year old in pain. Everything was explained so she felt as in control as possible. Thankyou!
Fantastic experience: An excellent professional service.You are made to feel relaxed from the moment your enter the practice.This is so important when visiting the dentist and helps eradicate all those negative memories I had as a child.!
Fantastic experience: Would totally recommend Townes and Townes dentists as an incredibly caring and professional dental service. Our whole family are patients with Townes and Townes, we are never anxious about going for our check ups and when ever we have needed any treatment we have always had a positive experience. We feel confident our teeth are in the best health that they can be.
Thanks Kath, to you and all the family.
Phil
Fantastic experience: I've been a patient with Optimal for longer than I can remember.Treatment always first-class. Friendly and positive attitude. Mike Taylor
Fantastic experience: Such a lovely practice, I feel totally at ease and get the best dental health check ups. Fully recommend
Fantastic experience: I have been with this practice many years and the standard of care and treatment has always been excellent. I would be happy to recommend this practice.
Fantastic experience: I was recommended to Townes and Townes by my sister who told me what a wonderful dentist they are. Being a very nervous patient, I had horrendous treatment previously, they have been fantastic, very calming atmosphere and supportive staff. Thank you all
Fantastic experience: Superb small personal dental practice. Dentists and hygienists are of the highest standard. Such a warm relaxing welcome from all staff. Dental checkup with Barbara was extremely thorough. Attention to detail picking up on any improvements I could make to me self caring for my teeth and mouth. Hygienist Chloe was also thorough checking all aspects of my teeth and mouth. Chloe was mindful of my sensitive teeth and her treatment was free of any discomfort making me feel relaxed and reassured. I highly recommend this dental practice
Fantastic experience: We came to this practice after NHS failing us. It was the best move ever! The dentists are so friendly and helpful and I definitely feel in safe hands. I’ve recommended the practice to many people.
Fantastic experience: I was a very nervous patient but this practice put me completely at ease to the extent I had 2 root canal treatments if I can do that anyone can thank you all for your care
Fantastic experience: I first visited the practice in December 2023 after being let down by NHS practice in Gloucester what a difference having a lovely team and explained everything about your treatment and feeling happy to get your teeth treatment sorted out now very happy thankyou for looking after me
Fantastic experience: Had a deep filling.fine now no toothache. First time at this dentist last dentist. Deep filling 2 weeks later. Had to have tooth out, didn't work. I wish I went to this dentist last Time might have Might have saved this tooth as well
Fantastic experience: Comfortable friendly atmosphere, good facilities and equipment, top quality dentists making it as pleasant as possible. Great service.
Fantastic experience: I found Towns and Towns Dentists Very friendly and very professional, I've been going to them for more years then I like to remember. In all the years I've never had a comeback. I couldn't praise them enough. Would recommend them to everyone. Peter Gilbert
Fantastic experience: Very good experience. Have been a patient for many years and always had great care. Would recommend without hesitation.
Fantastic experience: We have been very well looked after and great service by Townes Dental Practice. So much so that we have recommended several of our friends to the practice, all of whom have been very impressed. Always a pleasure to speak with Jackie the receptionist who makes you feel very welcome, nothing is too much trouble.
Fantastic experience: Exemplary service with happy professional staff. All our family’s dental care are here and wouldn’t go anywhere else. My son says he enjoys going there which says it all to be honest. Thank you for taking care of us. Mrs Townes always takes time explaining treatments and processes, which is greatly appreciated. And we appreciate Sinead (hygienist), and Jackie on Reception too :)
Fantastic experience: This is an exceptional dental practice where the standards of both care, explanation and advice are of the top order. I have travelled around the UK extensively and this is by some way the best dental experience I have had. I cannot recommend them enough under normal circumstances. The additional COVID Measures necessary at the moment were very reassuring.
Fantastic experience: Fabulous practice and Sinead the hygienist is amazing. I feel that I get service and value for money and Jacqui on reception is absolutely wonderful
Fantastic experience: I always receive excellent service at Townes and Townes. The team are friendly, efficient and knowledgeable. They take time to explain if any treatment is needed, a plan of how it will be done and the cost involved. I highly recommend this Dental Practice.
Fantastic experience: Townes and Townes are the best dentist I have ever been to. They are considerate and friendly My teeth/gums have never been so well looked after
Fantastic experience: I've been a patient for many years (without giving my age away) and always received great service from Jackie on reception to Phillip Townes and his assistant. Really good dentist and they explain everything clearly before any work required.
Fantastic experience: I recently had my first dental visit with Dr. Sebastian, and it was fantastic! They performed a filling and dental sealant procedure with great care and expertise. Dr. Sebastian and their team made me feel comfortable throughout the entire visit. Highly recommended for exceptional dental care!
Fantastic experience: A very professional operation from the minute you book an appointment; which included email reminders, to both the dental and hygienist treatment. I was very impressed with the care and consideration shown by everyone in ensuring that my teeth were looked after, now and into the future. An excellent service that I would recommend to anyone.
Thanks for your kind words Michael, it means a lot to all of us.
Fantastic experience: The team are wonderful at Townes. I recently had a lengthy treatment and felt totally comfortable and no pain! And was constantly reassured by Mrs Townes and treated very gently. I was dreading the intervention but was totally put at ease. I would recommend Townes dentists to anyone looking for a dentist in this area.
Fantastic experience: I have been coming to this practice for 19 years. I cannot rate it highly enough. All staff are friendly and welcoming and nothing is too much trouble. Communication is very good with reminders for appointments texted. Philip Townes is my dentist. He is very knowledgable and keeps up to date with new developments. He can always explain treatment options clearly and work with me to find the best way forward. I have complex dental needs and have a 3 monthly hygienist appointment which I find invaluable for keeping my gums healthy and ultimately keeping my teeth!
Fantastic experience: I moved house and so had to change my dentist. Having always been afraid of the dentist, following many bad experiences with previous practices, Mr Townes made me feel very relaxed and I am pleased to say I am no longer afraid. Also, Sinead is an excellent hygienist who also has restored my confidence when going to the dentist. The receptionist is lovely and always very welcoming. Excellent practice. Thank you
Fantastic experience: Townes & Townes are exceptional dentists who genuinely care about their patient's dental health. When I walked into the office, I was greeted by warm, friendly staff who made me feel right at home. They took the time to explain my treatment options and worked with me to create a personalized plan that meets my unique needs. I highly recommend them to anyone looking for a top-notch dentist who truly cares about their patients. Their expertise, professionalism, and friendly demeanour make for a truly exceptional dental experience.
Fantastic experience: Townes & Townes are a very efficient, professional and modern dental practice, you are never pressurised into having treatment, the check ups are thorough, the hygienist is very good, she gives gentle rebukes when necessary, and spends time ensuring you know if and where you are going wrong, PhilipTownes put you at ease with his genteel manner as are the nurses, the receptionist is cheerful and helpful. The reminder service is welcome and timely, I would recommend Townes & Townes,
Thank you so much for such a positive review. It means all our efforts to ensure our service standards are worthwhile.
Fantastic experience: Looking for a new dentist in a new town after a long time since my last dentist visit was daunting. After seeing all the positive reviews I settled on Townes and Townes…. Best decision. So welcoming, so positive and knowledgable. Had a filling redone, first big dental work in many, many years and was really nervous. Didn’t feel a thing and felt completely reassured the whole way through. Real patient first care. Highly recommend.
Thank you for your lovely comments Caroline, and for choosing us. I’m glad we could help, and happy we live up to our reviews.
Fantastic experience: I’ve been using this Dentist practice for a number of years now, They are really friendly and they have the most up to date equipment, I would definitely recommend them
Negative experience: I came to this dental clinic 2 years ago, when I moved from Bristol and used the hygienist's treatments here every 6 months. Yesterday, by email they have had cancelled my next hygienist appointment and kicked out of the clinic because I do my dental care in another dental practice in Bristol (for almost 9 years actually) The owner/dentist should learn to respect and care about people, not select them !
Irena. As you can clearly see from our 200 other reviews we do ‘respect and care about people’, when they allow us to. You are asking that we do not look after your dental health, you choose to do that elsewhere.
Fantastic experience: I travelled quite a distance to change dentists having had rave reviews about this Practice. Phil and his team have managed to cure me of my phobia of dentists ! I have never been to a more professional and knowledgable practice. I didn’t know the equipment they had even existed, as I had a crown made on site while I waited. I could see all the work being carried out on screen (if I wanted!) and Phil explained everything so clearly as the work was carried out. I seriously wish I could give more than 5 stars !!! Thank you!
Fantastic experience: I have been see and had treatment with many dentists around the world probably going back 55 years. I have the upmost respect for Dr Phillip Townes and their hygienist.
Fantastic experience: Being ex-military people and having had 13 house moves in 33 years, we have had several dentists over the years and I can say that the service you get at Townes & Townes is amazing - you can’t ask for a better dental service; from the moment you walk in their front door, being greeted by Jackie with her warm smile and easy chat to put you at your ease to Phil (our dentist) with all his wonderful knowledge that he willingly imparts and Sinnead (our hygienist) she makes attending a hygiene appointment a pleasure. Their professionalism and knowledge they give you to keep you on track with your teeth is second to none. Our daughter has a severe needle phobia and trust is a huge part of a dental service (she’s 28)..she has vowed to go nowhere else and will travel back from wherever she is to attend her dental appointments. Thank you for being there…5 stars doesn’t cover your service.
Fantastic experience: If your looking for a new dentist then look no further phill and Barbara are the best very understanding and concerning people always give you options as to which way they can approach your teeth and keeping in mind the costs everything is clearly explained to you,and the choice is then yours must not forget the wonderfull nurses and Jackie who is the receptionist the most polite and accommodating person you could wish to meet.
Fantastic experience: I've been with this dentist for many years and the service/care is second to none. It is truly excellent, the people are friendly and the quality of care is very good indeed
Fantastic experience: I was very nervous having my first tooth extraction, but Dr Barbara Townes put me at ease and was so gentle I didnt feel any pain atall. Thank you :)
Fantastic experience: I am a nervous patient and I’ve never “liked” the dentist. But I “love” Townes and Townes. I feel calm, relaxed, safe, informed, supported and I’m always met with a positive, happy team. I fully recommend this highly professional practice.
Fantastic experience: I've been a patient/client of many dentists in my time - so I know they are not all the same - either in skill-set or behaviour. Some are just simply better than others. Dr Townes is one of the good ones. He's a detail man who shows you his work on a PC monitor as it progresses. I know what clean, precise dental work looks like when I see it. Dentistry is a "High Tech" profession - so if you are able to access a master at it - then count yourself rather fortunate. Robert Paterson I'm responding to a request for a review following my visit to the dental hygienist at Townes and Townes. A Ms S. McCafrey - a meticulous lady I've been to every four months for some time now. I came late to the notion of going to a dental hygienist. I've discovered that going to the dentist alone is not enough. If you're serious about your teeth and mouth you should attend the dentist and the dental hygienist. It's not cheap - but what is these days? Either way I'm happy with the attention my mouth gets at Townes and Townes.
Fantastic experience: After losing my NHS dentist, I set about to find a new dentist. After research, I just felt this was the one for me. On ringing the surgery I was answered by Jackie and then I knew it was definitely the right decision. So lovely to be greeted in such a warm way and given all the necessary information in a clear manner. I have been treated by Philip and Sinead. I am a nervous patient but both put me at ease. Very friendly and caring approach from them. I am already recommending the Practice.
Fantastic experience: I had a hygeinist appoinment yesterday and I can recommend the hygeinist who did a through job. The dental practice asks questions about covid virus to ensure you don't arrive if you could be infected before your appointment.
Fantastic experience: Our family have been with Townes and & Townes for 11 years and we cannot fault the high standards of dentistry and friendly service. I would very much recommend them as a family dentist. We have received great care and lots of ongoing helpful advice over the years. And the children have been overseen all the way through. They are now attending as adults!! Thanks Townes and Townes.
Thanks for the great review Sally. We are really pleased that your lovely family feel comfortable under our care.
Fantastic experience: I thoroughly recommend this dental surgery. All the work I have had done has been of excellent quality and when I’ve had dental emergencies I have been seen and mended very promptly. I always feel that I get a kind, conscientious and highly competent service.
Fantastic experience: Very friendly and professional outfit. I was seen for my initial visit by Phil Townes who explained everything clearly during a most thorough examination.
Fantastic experience: State of the art dentistry. Phillip Townes is extremely informative with regard to any necessary dental treatment. I have been with the practice for the last 14 years and can not fault his expertise. Would strongly recommend if you are looking for a top notch dentist who takes great care of his clients oral health.
Fantastic experience: A first class dentist its the first dentist that my husband and i have complete confidence in . You are made to feel welcome and put completly at ease no fear of going to the dentist here
Fantastic experience: I have been visiting this dentist for a few years now, always very professional and efficient. I visit Phil who is an excellent dentist. Prices are quite high but worth the money. I would highly recommend this practise.
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