The Dentist at Liberty Place - Birmingham Dental Clinic
Information about The Dentist at Liberty Place - Birmingham Dental Clinic
Opening hours
- sunday: (closed)
- monday: 8h-18h
- tuesday: 8h-18h
- wednesday: 8h-18h
- thursday: 8h-18h
- friday: 8h-18h
- saturday: 8h-17:15
The Dentist at Liberty Place is a state of the art private Birmingham dental clinic in the heart of the convention quarter. Colin Pocock and Hannah Clark have been established as dentists in the City of Birmingham since 2000 and, as principal dentists with over 45 years experience between them, they have built a reputation for their caring approach and delivery of the highest quality dentistry to their patients.
Our comment from Best Dentists about The Dentist at Liberty Place - Birmingham Dental Clinic:
The Dentist at Liberty Place is a highly regarded dental clinic in Birmingham known for its exceptional service and warm atmosphere. Patients have consistently praised the clinic for its professional and friendly staff, making it a top choice for those seeking quality dental care.
Key highlights of this practice include:
- Experienced and Caring Staff: Many reviews mention how staff members like Colin, Hannah, and Amy excel in providing compassionate care, particularly for nervous patients.
- Comprehensive Communication: The team takes the time to explain procedures thoroughly, ensuring that patients feel comfortable and informed throughout their visits.
- Welcoming Environment: Reviewers appreciate the warm, calming atmosphere of the clinic, which helps alleviate dental anxiety.
- Outstanding Hygiene Practices: The clinic is noted for its cleanliness and adherence to safety protocols, providing peace of mind during visits.
- Positive Patient Journey: Many patients have shared transformative experiences, feeling empowered and confident after their dental work.
Overall, The Dentist at Liberty Place stands out as a welcoming and professional environment where patients feel cared for and supported in their dental health journey. Many individuals, including those with previous dental anxiety, have found a home here and highly recommend the clinic to others.
Services and Treatments
The Dentist at Liberty Place - Birmingham Dental Clinic: Reviews
Fantastic experience: I've been a patient here for over 15 years. It was one of the best decisions that I have made to choose this Surgery. As always I received excellent treatment for my procedure on my recent visit. I continue to feel at ease here and be impressed by the high standard of professionalism and kindness of all the staff. Staff are always welcoming and friendly and on a number of occasions have gone beyond the call of duty to help me. I can highly recommend this practice especially to anxious patients. After I introduced my late relative who used to be terrified of dentists she came to look forward to coming to appointments here!
Fantastic experience: Really super dental hygienist appointment (as always) with Mobasher. It’s probably my least favourite appt as my teeth are so sensitive but Mobasher works his way round and I leave with gleaming teeth! Shout out to his assistant too
Fantastic experience: Welcoming kind helpful and informative Very good if you are nervous of dentists Go at your pace explaining as they go Answer all questions
Fantastic experience: Tom & assistant 5⭐️ service as always. Personal, good information you can understand & advice. Thank you
Fantastic experience: Helpful, happy, positive reception team. They made a big difference to my experience as a dental patient. Thank you all so much!
Fantastic experience: All the staff at Liberty Place dentist are pleasant, professional and friendly. Both Amy & Mushabar gave great service and advice.
Fantastic experience: Had a hygienist appointment with the fabulous Nichola Jordan. Thorough but gentle and really welcoming, talking me through the health of my gums. Felt like a spa experience. Highly recommended.
Fantastic experience: All round excellent service from booking the appointment, the welcome at reception and the professionalism of the dental hygienist Tom. Each stage of the process was concisely explained.
Fantastic experience: Excellent professional service. Very clean and tidy place
Fantastic experience: Always a wonderful experience here. I used to be terrified of the dentist but the team are so kind and supportive, that anxiety has completely gone. The reception team, Amy, tom and amrutha have all been brilliant. I couldn't be happier with the service I get here.
Fantastic experience: Had a great experience at Liberty Place Dental. I went in for a cleaning and was really impressed with how friendly and professional the team was. The dentist explained everything clearly and made me feel comfortable throughout. Very thorough, very reassuring, and overall a really positive visit. I’d definitely recommend them.
Fantastic experience: Hannah and the team offer excellent service as always.
Fantastic experience: Hannah, and all the Team are ALWAYS professional, accommodating and trusting. I travel from the North of England to see Hannah and wouldn’t have it any other way. Thank you .
Fantastic experience: Always excellent service.I have been with them.over 10 years and always been very satisfied.They are interested,keen to work with the patient and provide excellent and polite service from receptionist,dentist and hygienist.The waiting room is calm,comfortable and relaxing.
Fantastic experience: Dr Waddington is always so kind and professional. She and the team at the dental practice always provide excellent care. Would highly recommend.
Fantastic experience: Fantastic dental practice modern comfortable surroundings helpful friendly staff, Dentists & Hygienists that put you at ease ,all staff are dedicated to giving the best possible patient experience I highly recommend this practice
Fantastic experience: Very excellent service from Abdul and his assistant, followed by personable service by hygienist whose name I can't remember but he's the one who works on Saturdays for now
Fantastic experience: Great experience! Had a hygiene check up with Kiran who was professional and friendly throughout the session. Will defineitly be coming back again
Fantastic experience: This was my first appointment at Liberty Place and I was feeling quite nervous, but Maria immediately put me at ease. She was warm, professional, and took the time to explain everything clearly, which really helped calm my nerves. I felt comfortable throughout the entire visit and genuinely well looked after. Thank you, Maria, for making my experience such a positive one!
Fantastic experience: Hannah has been looking after my dental work for over 15 years. She is lovely and gives a friendly welcome every time I go and her work is truly professional. She and Colin run a great practice which I can thoroughly recommend. A*
Fantastic experience: The hygienist Kearan is patient and gentle, making sure I was comfortable with everything she was doing.
Positive experience: First, a side of one of my lower teeth had broken off. I needed it fixed fast and was very pleased to get an appointment with Dimitri for the next day. He was welcoming and agreed with me rapidly that the simple option was the best. This involved moulding some dental paste into the gap, smoothing it and waiting for it to harden. All fine, if a little rough, the whole process took about 20 painless minutes. But the bill for this short process was £239. That seems expensive to me even for Liberty Place. Nigel Webb
Fantastic experience: I have been a registered member of Liberty Place Dental Services ever since they opened. I cannot fault them for their professionalism together with the care, and kindness they have shown towards me throughout the years. I highly recommend the practice.
Fantastic experience: The hygienist Kearan at the Dentist at Liberty Place did an excellent and thorough job by descaling my teeth manually - so much so I am looking forward to my next visit! Having said that the entire team at the Dental Clinic is very professional to be highly recommended.
Fantastic experience: Hannah is amazing and reassuring. Feel totally at ease with her looking after my teeth.
Fantastic experience: Been a very hard year. But the dentist Maria and her assistant have made my journey so much better. Had 2 teeth out yesterday and they were amazing. I wasnt afraid but I was anxious and they calmed me and talked right thru it. All at the dentist are lovely. Highly recommend
Fantastic experience: I’ve been a patient of Hannah’s for 21 years, and I honestly wouldn’t go anywhere else. She’s incredibly knowledgeable, professional, and always takes the time to be caring and gentle. My whole family sees her now, and we all feel well looked after every visit. Her team at Liberty Place are just as lovely. They're supportive, friendly, and always make us feel at ease. I’d definitely recommend Liberty Place to anyone looking for outstanding dental care.
Fantastic experience: As nervous patient I have only positive things to say about this practice, Maria explains everything, goes at your pace and constantly checks on your wellbeing. So happy and relieved that I no longer have to stress and worry about any treatment. Thank you so much all!
Fantastic experience: Great service, my teeth are so much better since joining Liberty Place.
Fantastic experience: Anna is absolutely super Professional and caring She explains every procedure
Fantastic experience: I have been coming to this dental practice since 2015 and I can highly recommend it. The whole team are extremely professional, friendly and extremely caring. The practice is clean and modern and they treat patients with courtesy and warmth. I recently saw Maria for the first time and was reassured to find her just as professional and kind as colleagues of hers that I have seen previously. I don’t leave many reviews, but this is definitely worth sharing!
Fantastic experience: Amazing service from both Amy & Tom, couldn’t recommend them more. They make going to the dentist a pleasure!!
Fantastic experience: Amazing staff , friendly and really helpful, any issues were discussed and thorough checks carried out, I wouldn't go anywhere else, highly recommend!
Fantastic experience: Always a beautiful warm welcome and a most thorough team with excellent service. City centre convenient. The team are working extra diligently since Colin sold the practice and I must confess, I am still thoroughly enjoying the company based on cleanliness, personalities and efficiency.
Fantastic experience: Am feeling euphoric- unusual after visiting a dentist. But I had a loose tooth and feared an extraction and then an implant. After an X-ray Hannah gave me the good news: “you have a screw loose.” I agreed but asked about the tooth. All it needed was a tightening of a screw on an implant which took ten minutes. Hannah has been my dentist for some years and she has been both calm, professional and goes that extra mile for your smile. And turns you into a poet! Highly recommend this practice.
Fantastic experience: As a nervous patient, my experience with Hannah today could not have been better. After providing much needed reassurance, she removed my wisdom tooth efficiently and painlessly. A thoroughly professional and gentle procedure. Thank you!
Fantastic experience: Really happy with the service and quality of the filling I had here.
Fantastic experience: Even the most nervous would be put at ease with the friendly nature of the Liberty Team. Highly recommended.
Fantastic experience: My excellent dentist Hannah Clark, at very short notice today, attended to my dental issue in her usual professional, skilled, efficient and prompt way. Thank You Hannah Edward B.
Fantastic experience: Had an implant fitted by Hassan and his assistant. Excellent service, professional and considerate. Receptionist Louise also friendly and very efficient. Recommended.
Fantastic experience: Kind and caring staff, fully comprehensive care plan with full explanation of each procedure required, lovely and clean location. Definitely recommend to anyone who may not feeling confident with visiting the dentist as they work at your pace and are very understanding Thank you Team
Fantastic experience: Excellent service staff are really welcoming and make u feel relaxed everything is explained so felt involved in my dental care. Very professional Would definitely recommend Thank you
Fantastic experience: Excellent dental practice, very professional with a human touch in a relaxing atmosphere.
Positive experience: I've had an appointment with the hygienist recently. I was 5-6 minutes late for my appointment for which I apologised. The whole session lasted 16 minutes by the time I entered the room until I raised from the coach as I looked at my mobile. The treatment was extremely rushed and I felt I did not get the full benefit of the treatment due to being so rushed. I have been a client for many years, but this time was disappointing.
Fantastic experience: Brilliant dentist. All the staff are friendly and caring and always have time to listen to any concerns.
Fantastic experience: Everything about this place is excellent—from the staff and venue to the treatments, the entire service and experience. I had a root canal, which I was quite anxious about, but the team put me at ease, and the whole process went smoothly. Very ideal for those, like myself, who work in the City Centre. Attached is a picture of how comforting part of their waiting room is!
Fantastic experience: I had my appointment with Dr Amy and I must say I felt very comfortable and she explained everything throughout my two appointments. Definitely recommend her to everyone!
Fantastic experience: Amy is the best dentist I’ve ever met, a real pro at what she does! Everyone in the establishment is super friendly and happy to help with any queries. Best staff ever!
Fantastic experience: I have been seeing Dr Amy from 6 years now and I can testify that she is a brilliant professional that will do the utmost to save your teeth.
Fantastic experience: Nichola was a great hygienist really friendly and thorough
Fantastic experience: Very present experience with Amy today, I’m a new patient and booked a consultation with her, the whole process was professional with care, did 3D scanning and X-ray , explain the situation and details.10/10. Also the clinic and equipment are spotless.staff are friendly as well. I will definitely recommend to my family and friends.
Fantastic experience: Last Wednesday 5th June, 2024 I had root canal treatment by Vishal Klaire. A few weeks before I had 2 cavities in one tooth, and I was told that the one tooth was dead, another one was almost dead. After previous visists getting x-ray- and ct scans he talked me through the whole procedure and gave me all the options to choose from. Before operation I was nervous, but he calmed my nerves by again explaining the whole procedure and showing me again the photos, the cavities and infections. After the operation I had a little bit of uncomfortable feeling in tooth. But that went away quick. Next week I have the second rootcanal treatment booked in.
Fantastic experience: I couldn't recommend this practice enough. After seeing my NHS dentist and him informing me I need a root canal and a crown on a particularly tricky molar it was recommended that I see specialist Vish at this practice. Vish was lovely, and kept me calm and informed throughout the whole two hour procedure, the dental nurse who was with him was also outstanding. Then on top of all this Vish managed to save enough of my tooth for where I didn't even need a crown - a big bonus. I am so happy with Vish's results and would only come to him if I needed any future endodontic treatment. The next day after the numbness had worn off I'd realised my filling was a bit high and my bite was slightly off so I rang the practice first thing and they got me in within hours to have it shaved down by Dentist Amy, who has also amazing and did the filing quickly and for free. The customer service was second to none from the dentists to the reception staff who were so accommodating and answered all my questions and communicated with me throughout the whole process. I will be coming back here for any future work, I've never had such a great experience at a dentist.
Negative experience: Today I had a perfect treatment from Dt Samee Khan, he did a great job. Unfortunately also experienced an unhuman approach from the reception. I had to print 2 pages of document and couldnt find any place near the dentist. Asked favor one of the lady in the reception and she said ‘yes, I can print them for you’. When ı made payment the lady was not there and I asked the same favor from Vicky Williams who was at the reception desk at that moment. She first accepted and then when she saw the docs her face turn into red like sth disgusting appeared on the screen and directly rejected. I said already if you can print it for me as a favor. I just asked for help and it was a really quick and easy hand. I’ve been patient for this clinic for more than 1 year and paid almost £1000 so far but she rejected for printing a simple page. It’s an unkind and unhuman approach, for me it is unacceptable especially her rudeness when she was rejecting. I’ll never step inside the dentist while this lady is standing at the reception. Character is everything.
Fantastic experience: I have been a patient at this practice for many years now. The whole experience is akin to attending a top tier hotel. You could not wish to attend a friendlier, more caring dentist where the customer is first in every respect. The reception staff, Hygienists and Dentistry team are just outstanding with total focus on the highest quality with the least discomfort to the patient. I have recommended many friends and neighbours and all attest to the quality of this business. The latest quote from my neighbours elderly father ‘Well, that was a bit different wasn’t it, absolutely brilliant and they made me feel like a millionaire’ Thank you Colin and team, attending the dentist is a pleasure.
Negative experience: Made to wait over an hour without any apology or explanation from the dentist. They then tried to charge a higher price than quoted on the website when booking the appointment, will never visit again.
Fantastic experience: I came in with crooked teeth, TMJ and just feeling incapable of smiling. I also had reflux, a diet Coca Cola habit of decades and frequent headaches. All I wanted was to have confidence in my smile. Unlike my siblings, I didn't get the luxury of orthodontic treatment as a kid so I decided the biggest show of self-care was to now commit to one! Colin Pocock is just the antithesis of every dentist I've ever encountered: patient, thorough, professional, explaining what he was doing and the process all the way. It's really felt like a journey but I committed to it. That meant no fizzy drinks or sugar or eating between meals and regular flossing. It was easy to quit cold turkey when spending money! The result is fantastic - better than I could ever have hoped for! I have a smile I am so proud and confident in. PLUS no reflux, no headaches, no tooth decay and no diet Coca Cola or soft drinks habit! I've saved money and my health and would thoroughly recommend Colin. An absolutely fantastic experience. All the staff and hygienists cared for me so well throughout the entire journey. Do yourself a favour and invest in your smile (and your health!).
Fantastic experience: After years of being extremely scared of going to the dentist, I was recommended to go and see Colin at the Dentist at Liberty Place. I travelled from Nottingham for my first appointment, Colin made me feel extremely relaxed and comfortable, he is one of the most professional people I have ever met, he explained everything very thoroughly, answered any of my questions and made my nerves disappear! I signed up to the practice plan that day, I have had a number of appointments as years of neglect from the dentist! I have travelled from Nottingham to Birmingham 5 times in the past 2 months and it is 1000% worth the travel and expense. I would never go to another dentist now I have met Colin Simon, my hygienist is also amazing! Made me feel very comfortable and explained everything! Not only have I walked away with the smile I have wanted for years....I have also walked away with some knowledge as things are explained so well and completely over my fear! 5* professional service Tammy, Nottingham
Fantastic experience: I'd always hated going to the dentist and didn't go for a long time before coming here. Colin and all the staff are fantastic and very friendly, and very patient with how anxious I was - thanks to them I am much more relaxed now and my dental health has really improved.
Fantastic experience: I've been coming to this practice for 10 years and have always been treated with the utmost respect and received the best treatment. Colin and the team are professional, knowledgeable and never try to sell you services you don't need. Highly recommended.
Fantastic experience: Extremely professional service soon as you walk through the door, felt very comfortable throughout my treatment, Dr Colin was capable and empathetic. Lovely reception staff and great cleaning from Victoria. Will gladly come back!
Fantastic experience: Love my dentists, lots of care and patience. Will always be coming here. Wonderful service
Fantastic experience: I saw Colin as a new patient for a consultation and he was very professional. At my hygienist appointment Tom was so kind and patient :)
Fantastic experience: Booked an emergency appointment with this dentist, didn’t leave without signing up as a member. Really good service, deserves more stars. Colin is very calming with amazing people skills, I didn’t feel a thing during the procedure and he talked me through the process. I felt very relaxed and in good hands. All staff I met where lovely.
Negative experience: Disappointment and in pain sums up my current experience. Im fairly new to this dentist and to start off it all seemed great. Then…came ignorance. After my check up i decided i would call in later to make an appointment for a tooth extraction as i was suffering from painful sores. The dentist spoke to me and told me this would be my best option due to the length of my teeth. I asked for a copy of my xray to be sent which he agreed he will send over (which i never got). Then he passed me over to a receptionist to take my £90 deposit over the phone and booked in my date. On the day of my appointment the receptionist told me i had nothing booked in and couldnt basically be bothered to even consider i was telling the truth to investigate. Once i found proof of my payment and showed her she realised they messed up. She proceeds to explain a bunch of rubbish reasons as to what happened which i entertained, to come to the conclusion my money was taken for a treatment i had never had. She told me to email with proof of what had happened which i did there and then and told me i would receive a refund. 3 weeks later no response so i followed up with an email expressing my concern. I was told the manager was on annual leave and is back 2 days later. Another week later no response so i followed up with another email. No response and another week has gone by. So they have held my money for a treatment i have never had for 5 weeks with no sign of refund and i am still in pain with new sores due to lack of treatment!
Fantastic experience: This was my first experience of a fully private practice and although I was hesitant when I saw the price of my treatment plan, it has been a truly transformative experience. My dentist Colin and his team have both literally and metaphorically held my hand through my treatment, which has in turn led me to overcome a life long fear of the dentist. I would recommend Colin in a heartbeat, he is the best dentist anyone could wish for! He took the unknown out of the experience by sharing his knowledge and demonstrated impressive patience with a particularly challenging patient (me)! The practice in general is very accommodating for nervous patients and every part of my treatment has felt like gold standard care.
Fantastic experience: I've been going to this dentist since 2021, in which I had Invisalign done. It is the best money I have ever spent! No other dental practice compares to the amazing Dentist at Liberty Place. Colin and his team are highly professional and are so welcoming and friendly. This dentist will remain my dentist for life now. I cannot recommend them enough!! Fantastic service!!
Fantastic experience: THE nicest, friendliest and most professional group of people at this practice! Colin is simply superb, and all of the support staff equally as amazing. I would highly recommend!
Fantastic experience: This is the absolutely the best experience I’ve ever had at a dentist. Colin and Vish were communicative and extremely kind and careful. I had a very complicated situation with my teeth. I had consulted with another dentist on how to treat it. I wasn’t confident in the prognosis and reached out to Colin to get a second opinion. Not only was he immediately responsive he came up with a treatment plan that was right for me and my needs. Unlike the hours and hours and weeks of weeks of treatment suggested by other dentist. I was in the chair for 3 hrs and the work was complete. These guys are the best at what they do. Couldn’t recommend highly enough!!
Fantastic experience: I’ve been going to the Dentist at Liberty place for over 2 years. I had a number of bad experiences with dentists when I was younger, which put me off going to a dentist for a while. Colin and the team have been absolutely brilliant putting me at ease by explaining every treatment I have had with them and taking into account my nervousness in the way they look after me. Earlier this year, I even had a number of implants put in and the process was surprisingly nearly pain-free! Fees are transparent and a discount is given with the membership plan and I’ve never felt pushed towards any treatments that I felt were not needed or didn’t want. I would highly recommend the practice.
Fantastic experience: Had an emergency dental appointment with Dr. Amy who took care of things brilliantly. An emergency tooth extraction had to be done and wasn't easy as the tooth was in a complicated state and position. However, everything was taken care of with utmost care by the doctor and the nurse. I didn't experience any pain at all. I was very tensed and anxious but all of it was managed very well. I was also treated the same as any other person even though I was from a different country. I would absolutely recommend this place to anyone looking for a great dentist. The whole process of booking appointments online, filling out the forms as well as the reception on the day of the appointment was great as well.
Fantastic experience: As a happy patient at The Dentist at Liberty Place for more than 10 years, I feel confidently in safe hands no matter what day I walk through the door. My usual dentist is lovely Colin but today's visit was to Hannah for a double wisdom tooth extraction which slotted in nicely after my working day. Every face I saw from the moment I walked in was reassuring and kind and I was so held by the warm team in my nervousness. Hannah and her lovely nurse Tyra made the appointment truly enjoyable, chatting and offering me gentle patience when I felt worried and explaining...just enough! My wisdom teeth were out and in my hands within half an hour and I was being gently looked after. I cannot tell you how SAFE and cared for I felt so thank you both, ALL for being the best dentist in town! (Ever) Amy
Fantastic experience: Fantastic practice! Hannah’s been my dentist for over a decade now, and has done a wonderful job of improving and maintaining my less than stellar set of teeth. Highly recommended!
Fantastic experience: Lovely practice, definitely recommend. I had some dental treatment by Hannah and was so happy with the end result. My smile has made me more confident than before all thanks to Hannah and the team at the practice you all are amazing!
Fantastic experience: Great and friendly team, explaining all the different steps along the way, always with a smile. Very professional services.
Fantastic experience: A week ago i went to have some dental work done at this place, and my experience was extremely amazing. Collin did a wonderful job, he explained everything to me in a very simple manner and he was so calm, the procedures were painless and the environment was very clean. I have never felt so safe in my life, i told him i had never been to a dentist before and was so scared, but he took his time to allay my anxiety and made me feel very comfortable. My hygienist Vicky was so kind. Thank you Collin, your expertise and great patient care has made me be able to smile again, i am so greatful.
Fantastic experience: Highly recommend! I found out The Dentist At Liberty Place after I had a very negative experience with another private practice in Birmingham (where I have been provided with incorrect information and charged higher prices on top of that). So I wasn't feeling positive at all when I started looking for another practice but Liberty Place had some great reviews so I thought I will go there. After a few appointments I can't recommend them highly enough. First of all I managed to get an emergency appointment fast which isn't something O expected. Then the second you enter the building you can tell the hygiene is at a perfect level. At reception you are always met by very helpful ladies who are also very knowledgeable of the procedures offered and can answer a wide range of questions you may have. And once you sit on the dental chair you get professional treatment, care and advice on what you can do day-to-day to improve your dental health. I was lucky to be booked with Hannah Clark and 3 appointments later, I am sure I have found my dentist. I am very happy that I found this dental practice and would highly recommend them as you don't have to wait for months for follow-up appointments, all of your concerns get adressed and even when it comes to pricing, it is quite sensible compared to other practices.
Fantastic experience: I've been with Colin and the team for over 9 years and can't recommend them highly enough. Not only is this a friendly and utterly professional practice; they also take the time to give expert advice on how to look after your gums and teeth at home. As a result my dental and oral health has never been better.
Fantastic experience: I have long held something of a phobia of dentist's so managed not to go for the past 12yrs or so until recently a sudden and immediate toothache took over me forcing me to find somewhere to take me at no notice. On recommendation my wife found the dentist at liberty place and they found me an emergency slot that morning and put me in the hands of Amy. She has been simply amazing, quickly and efficiently managing my immediate pain and then assessing and coming up with a comprehensive plan to stem any further pending issue's that would have been building in the background. Each visit building my confidence as Amy and the team have dealt with me patiently and calmly, always keeping me fully informed. So much happier now, I cannot recommend Amy and the team there strongly enough!
Fantastic experience: The best experience I've ever had at a dentist clinic. Both the dentist and the hygienist were polite, reassuring and gentle throughout the procedure. Not to mention that there was no pain at all. Thanks Tom & Faizan. Already recommended this place to my family as well.
Fantastic experience: I've recently completed Invisalign treatment with Colin. It was so quick and easy and I'm thrilled with the results. Colin and team clearly explained and supported me through each stage of the treatment, answering all my questions, talking through the different options and giving great advice and support. I've been a patient at Liberty Place for over 5 years now. The team are so friendly, helpful and professional - I look forward to my appointments!
Fantastic experience: I have been a patient of Colin's for years and have always had exceptionally good service from a very friendly team. After years of crooked teeth I finally took the plunge and decided to have Invisalign braces, the whole process from start to finish has been excellent and I am so happy with the results, highly recommended this practice!
Fantastic experience: Colin is very helpful. He has helped my daughter who was scared from having a treatment. Colin has helped her to complete her treatments successfully. I do recommend the clinic.
Fantastic experience: Went in for emergency work and the dentist was just exceptional. Professional and comforting if i didn't live so far away id make her my dentist with out a doubt. Cant recommend enough and would like to thank her again and her staff again big star from me.
Fantastic experience: I have been a patient at The Dentist at Liberty Place for the last five years. The service I have received at every appointment from the dentist, hygienists and admin staff has always been friendly and professional. The practice has a very relaxed but welcoming atmosphere, and you are made to feel at ease from the moment you set foot through the door. I have always seen Colin for my regular appointments, but recently I have had my teeth straightened using Invisalign. The whole process was seamless (and painless!) from start to finish, and I am thrilled with the final results. Colin always took time to explain each part of the process and to answer questions that I had. Nothing was ever too much trouble. I also appreciated being able to schedule most of my appointments for a Saturday which allowed me a lot more flexibility with my work commitments. Overall I cannot recommend this practice and the services they offer highly enough!
Fantastic experience: Me and my partner absolutely love Dentist at Liberty Place. Everyone is warm, welcoming, patient and professional. This team has helped us overcome our anxiety of going to the Dentist. Collin, Sally, Insigam, Sam, the receptionists and the assistants have been exceptional and wonderful. They make you feel like a new person when they are finished. Their customer service are unmatched.
Fantastic experience: Best decision I ever made. A massive thank you to Colin, Sally and Debbie on Reception who have treated me fantastically since I joined the practice. I have always hated everything about my teeth but after my gum disease was properly treated I underwent Invisalign and some cosmetic dentistry and could not be happier with the results. If you do require a lot of treatment I would recommend joining the practice membership plan which gives you discount and has some treatments included. I have since moved out of Birmingham but haven’t even considered trying to look for another practice as I honestly believe I wouldn’t find a better one anywhere!
Fantastic experience: I have been coming to The Dentist at Liberty Place for several years and have always found them to be professional and to provide a good service. I have seen a few dentists here and by far the best I have come across is Colin Pocock. His demeanour, friendliness and professionalism shines through. Being a doctor myself, these traits are so important when it comes to the doctor/dentist - patient relationship. Recently I have had to have a crown on my cracked molar and Colin was very skilful and proficient in dealing with it. Visiting the dentist is not always the most pleasant experience but Colin and his team make it as painless and comfortable as possible. Well done and keep up the good work! 5 Stars!
Fantastic experience: I have recently completed my invisalign journey with Colin and can honestly say its the best money I have ever spent. The whole experience from start to end was seemless and amazing. Colin is the best dentist I have ever seen and will remain my dentist for life now. I cannot recommend this place enough. Thanks for helping me to to get my 'perfect' smile :-D
Fantastic experience: I have just finished my Invisalign treatment with Colin. I am very pleased with the result and the whole process. It was within the time frame Colin advised, and much quicker than traditional method. Invisalign is truly almost invisible and didn't affect my daily routine or created any speech impediment. The process was explained very clearly step by step and everything went on smoothly. The staff at the clinic is very friendly and professional. I highly recommend this clinic.
Fantastic experience: This time, trust the reviews. I had been searching for a new dental practice for a while. When I walked by TDALP, I thought "hey, they look nice". So, probably like you right now, I went online to check the reviews. Now, after having been treated a few times by Dr Colin Pocock and the lovely team, I can only say the raving reviews were faithful. Friendly attention, always caring about how you feel, never pushy about treatments you're not interested in, extreme attention to Covid-19 safety protocols (the masks they use look like something out of Star Wars, very cool)... And if discomfort worries you, I can say that every time they've treated me, not once I've felt the classic "I hate my dentist!" type of pain. They are really careful, which to me is a solid bonus. Hope this helps you decide, like the other reviews helped me.
Fantastic experience: Had a great experience here. My 4 yr old needed two fillings and I scoured the internet to find somewhere that treats cavities with silver diamide fluoride (Riva star). Colin was wonderful with him: I went in with a scared boy who was trying to burrow into me and left with a smiling boy happy to come back in 6 months. Wish I'd found you a year ago, would have saved a lot of anxiety all round. It was nearly 100 miles round trip but absolutely worth it. True low impact, progressive dentistry. Oh, and lady on reception was very kind too. Thank you :-) Edit: my boy is now 7. There was a point during lockdown when he actually asked when he was going to see Colin again.
Fantastic experience: I highly recommend The Dentist At Liberty Place, I was referred to Colin from a friend and I have now been a patient of his for over 3 years. I can honestly say that I trust Colin and his team implicitly and I am extremely grateful for everything they do. He is a complete professional and I have had a number of dentists over the years and the service he provides is incomparable.
Fantastic experience: I recently underwent double root canal treatment at Liberty Place. Due to imminent medical treatment I needed an appointment as soon as possible. Sam, the practice manager, completely understood my situation and did all in her power to sort one out for me. Vishi, the endodontist who treated me, offered to come in on a day he doesn't normally work at the practice and to work late in order to fit me in. And Sam, the dental nurse who assisted, has such a warm and caring personality that what I thought would be a pretty gruelling experience turned out to be the complete opposite. I can't thank all involved enough and I would highly recommend The Dentist at Liberty Place to anyone.
Fantastic experience: Had my teeth straightened and my smile rebuilt and couldn't be happier with the result. Colin has been fantastic and has made even some long appointments a pleasure. The team are all friendly and the location is great. Would recommend to anyone looking for top dentist.
Fantastic experience: I booked in my 4 year old daughter to see Colin. She needed treatment on a baby tooth and the appointment was swiftly changed to deal with the problem. We have since been back for a full dental health check and some further treatment. My daughter loves coming to the dentist and has found her treatment to be pain free and left with a Princess crown and sticker. The team here are amazing thank you all!!
Fantastic experience: I highly recommend The Dentist at Liberty place! I have been patient for about 5 years now at this practice and I cannot recommend them enough. I have always struggled with dental anxiety, but the whole team at this practice over the years have helped me to overcome it. The entire staff is extremely welcoming, friendly, professional and supportive! They always take the time to explain every step they take, answer all your questions and include as many breaks as you need to calm yourself if needed. All the staff have always been very patient with my anxiety and always went above and beyond to make me feel comfortable. An excellent dental practice. I can not thank them enough!
Fantastic experience: I recently visited Liberty Place Dentist as I needed my checkup and after reading the google reviews, I decided it would be the best place for me. The staff there were able to assist any questions and I felt very at ease as covid guidelines are enforced. It is a beautiful practice and Colin, the dentist, was absolutely brilliant and knew exactly what needed doing! My next appointment is already booked and I can't wait to start my treatment plan. Thank you Colin and your lovely team :)
Fantastic experience: Never had a bad experience at this dentist. Colin always looks after me, has helped me whiten my teeth and I couldn’t be happier with the results. I’m always given good advice and as a result, have never had any issues with my teeth and anything potentially developing has always been caught and reverted before anything more was needed.
Negative experience: Awful experience with Collin. All he cares about is up selling useless treatments. I go in for a check up and within the first minute he is up selling crazy treatments which have no relevance. Even after I decline he responds back with condescending comments. Following this I moved to another dental practise and asked whether any of the treatments Collin recommended were required, and was told none of them were. How Collin is a practising dentist is beyond me, he should not be practising. Avoid Collin, there are many other excellent practises out there who actually value the patient, unlike Collin who only cares about upselling. Suddenly all the reviews after mine are praising Colin, common tactic used by people on Google reviews. All fake.
Hi Aman,
Thank you for your recent feedback, we value our patient opinions highly. I have tried to look into this for you but unfortunately cannot seem to find you as a patient on our system. Please contact me directly on 0121 633 9535 to discuss this matter further. Many Thanks Sam - Practice Manager.
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