Synergy Dental
Information about Synergy Dental
Opening hours
- sunday: (closed)
- monday: 9h-17h
- tuesday: 9h-17h
- wednesday: 9h-17h
- thursday: 9h-17h
- friday: 9h-17h
- saturday: 9h-15h
Our Swan Lane Dental Practice has been open for 38 years prior to us taking over the practice. The staff recognise all the patients and have seen different generations of the same family during their careers. This creates a warm friendly environment and you will be amazed how well they know the patients. Synergy Dental Clinic have now introduced all the latest cosmetic treatments to the Swan Lane Dental Practice with new fittings and surgeries to make the practice ready for the future.
Our comment from Best Dentists about Synergy Dental:
Synergy Dental is highly regarded for its exceptional customer service and professional dental care. Clients have consistently praised the clinic for its friendly and welcoming atmosphere, with many noting the pleasant demeanor of the staff. The attention to detail demonstrated by the dental team has left patients feeling reassured and well cared for during their visits.
Key highlights about Synergy Dental include:
- Welcoming Staff: Many reviews highlight the warm and friendly nature of the team, making even the most nervous patients feel at ease.
- Professional Treatments: Patients commend their dentists for being thorough, knowledgeable, and acknowledging individual concerns throughout the treatment process.
- A Clean Environment: The clinic is noted for being spotless and maintaining high hygiene standards, contributing to a comforting experience for patients.
- Efficient Service: Feedback emphasizes prompt appointments and minimal wait times, making it convenient for patients.
- Positive Outcomes: Numerous clients report satisfactory results from various treatments, including Invisalign and composite bonding, stating they have regained confidence in their smiles.
Overall, Synergy Dental has crafted a positive reputation by prioritizing patient needs and creating a calming environment, which leads to successful dental experiences.
Services and Treatments
Synergy Dental: Reviews
Fantastic experience: Lovely pleasant staff, always welcoming and provide excellent service.
Thank you so much for your kind words!
We’re thrilled to hear you find our team welcoming and our service excellent. Your feedback means a lot to us!
– The Synergy Dental Team
Positive experience: Dentist has been professional, polite. Gave advice. Commended me on looking after my teeth.
Thank you so much for your kind feedback!
We’re delighted to hear you found your dentist professional and polite, and that the advice provided was helpful. Your positive words mean a lot to us!
– The Synergy Dental Team
Fantastic experience: Dr Bilal and the lady who did my scan were very professional. The lady upstairs was very friendly and loquacious.
Thank you so much for your kind words!
We’re glad to hear you found Dr. Bilal and our team professional, and that you enjoyed the friendly welcome upstairs. Your feedback is greatly appreciated!
– The Synergy Dental Team
Fantastic experience: Such a fantastic experience, I was very nervous the first time that I went to meet the Synergy team, from the second I walked in they made me feel welcome safe and made the whole experience an absolute joy. So pleased with the results and can’t thank them enough. I have a smile on my again thank you.
Thank you so much for your wonderful review!
We’re thrilled to hear that we could make your first visit comfortable and enjoyable, and that you’re so happy with your results. Seeing our patients leave with a smile means the world to us!
– The Synergy Dental Team
Fantastic experience: Had a great experience here, everyone is very professional and detail oriented.
Thank you so much for your kind words!
We’re delighted to hear you had a great experience and found our team professional and detail-oriented. Your feedback means a lot to us!
– The Synergy Dental Team
Fantastic experience: Very pleased with the work by the dentist at your Bolton surgery
Thank you for your review!
We’re glad to hear you had a positive experience and really appreciate your feedback. We’ll keep working to make every visit a 5-star experience!
– The Synergy Dental Clinic Team
Negative experience: If it were possible to give them zero stars , I would . Everyone knows an aching tooth is a pain at a different level , so my partner down plays this ache but deep down I know it’s severe . I went ahead and booked an appointment with these lot as she couldn’t get herself too, this was Monday and the appointment on Saturday. Long story short , the ache was too bad that Monday evening that we rushed for an emergency appointment and it was dealt with thank God . So I rang them up the next day and they said you can’t have a refund coz you’re a new patient yet all that was in the appointment text was “no refund if later than 48hour notice “. Maybe am the daft one to think between Tuesday and Saturday there isn’t more than 48hrs . You’re such a joke of a service , I’d kindly ask if you’re planning to be a new patient please try else where as this seems to be a scam business with a business premise. Please avoid at all costs .
We’re very sorry to hear about your experience and understand how distressing dental pain can be. We always aim to be transparent with our policies and to provide the best possible care and service to all our patients. Our team would really like the opportunity to look into this further and clarify what happened — please contact the practice directly so we can review your case in detail and try to resolve this for you.
– The Synergy Dental Team
Negative experience: Didn’t get a refund cause I apparently wasn’t registered with them. As I had got my service done somewhere else as an emergency. They DIDNT say you won’t be getting the money back. you might think I cancled too late nope appointment was Saturday I booked Monday and cancled Tuesday. If a Bussiness won’t tell you the fine print and return your money in my eyes it’s not worth supporting me and my partner were literally about to register for them to be our private dentist but if your running your business like it’s not worth supporting. maybe this was a blessing in disguise and it’s not about the money it’s the principle we work hard for our money very disrespectful.
We’re very sorry to hear you were unhappy with your experience and understand your frustration regarding the refund and communication. We always strive to be transparent with our policies and ensure every patient is treated fairly and respectfully. Our team would be happy to review this matter in more detail to clarify what happened and see if there’s anything more we can do to help. Please reach out to the practice directly so we can discuss this with you personally.
– The Synergy Dental Team
Fantastic experience: Professional service in a friendly environment, was great
Thank you so much for your lovely review!
We’re delighted to hear that your dentist made you feel reassured and comfortable, and that you found our clinic clean and welcoming. Your feedback really means a lot to us!
– The Synergy Dental Team
Fantastic experience: Asma is absolutely amazing, I used to be terrified of the dentist but she is so calming and professional you know you’re in safe hands! The dental nurses are great too! This time it was Chloe but the others are great too! Transformed my teeth so i can smile again! Thank you so much!
Thank you so much for your lovely review!
We’re delighted to hear that your dentist made you feel reassured and comfortable, and that you found our clinic clean and welcoming. Your feedback really means a lot to us!
– The Synergy Dental Team
Fantastic experience: The dentist i seen today was really nice and she reassured me has i was very nervous and it was very clean .
Thank you so much for your lovely review!
We’re delighted to hear that your dentist made you feel reassured and comfortable, and that you found our clinic clean and welcoming. Your feedback really means a lot to us!
– The Synergy Dental Team
Fantastic experience: Dr Bilal is always reassuring, explains everything thoroughly.
Thank you for your lovely feedback!
We’re so glad to hear that Dr. Bilal made you feel reassured and explained everything clearly — we’ll be sure to pass this on!
– The Synergy Dental Team
Fantastic experience: I think it's a fantastic practice, the staff are very friendly, and polite, and do an amazing job.
Thank you so much for your kind words!
We’re delighted to hear you think so highly of our practice and that our team made such a positive impression. Your feedback means a lot!
– The Synergy Dental Team
Fantastic experience: Very pleased with the dentist and the staff.
Thank you so much for your kind words!
We’re really glad to hear you were pleased with both our dentist and team — your feedback means a lot to us!
– The Synergy Dental Clinic Team
Negative experience: No cleaning or anything just for 30 seconds £27
Hi Reji,
We’re very sorry to hear that your experience did not meet your expectations. This is certainly not the standard of care we aim to provide.
We’d like the opportunity to discuss this further and see how we can resolve the situation. Please contact us directly at [email protected]
so we can look into this for you.
– The Synergy Dental Clinic Team
Negative experience: Had an emergency dentist appointment with Dr Saba Patel for horrible tooth pain. She took an x-ray, examined me, and then told me I had no issues and to take ibuprofen. I went to a different dentist who told me I have a deep cavity that requires root canal - something visible on an x-ray. Saba Patels reading of my x-ray was careless and honestly concerning. I would not recommend a dentist who overlooks serious issues like this.
Hi Makenzie,
We’re very sorry to hear about your experience and appreciate you bringing this to our attention. We take all concerns regarding patient care seriously, and this is certainly not the level of service we aim to provide.
We’d like the opportunity to investigate what happened and discuss this with you directly. Please could you contact us at [email protected]
so we can address your concerns as quickly as possible?
– The Synergy Dental Clinic Team
Fantastic experience: Been coming here years all staff from receptionists to dentists are so friendly and make you feel relaxed the premises are so clean as well keep it up guys
Dear Kevin,
Thank you for your wonderful review. We greatly value your feedback and are thrilled to know you had a 5-star experience with us. We look forward to seeing you again soon.
Warm regards,
Synergy Dental Clinic Swan Lane
Fantastic experience: Had a great experience at synergy everyone was so nice getting ready for part 3 of my treatment tonight so glad i decided on synergy rather that going to Turkey
Thank you so much for your lovely review!
We’re thrilled to hear you’ve had a great experience with us and that you’re happy with your decision to stay with Synergy.
– The Synergy Dental Clinic Team
Fantastic experience: Came to get treatment today on my front teeth that was chipped and the results are Amazing I’m soo happy I got my smile back thankyou very friendly Amazing staff made me feel so welcome ♥️
Thank you so much for your wonderful review!
We’re so glad to hear you’re happy with your smile and that our team made you feel so welcome. Enjoy showing off your beautiful new smile!
– The Synergy Dental Clinic Team
Fantastic experience: Great place really happy with the treatment I got
Hello Sue,
Thank you for your review! Feedback is imperative to our business and we're so glad to see you received a 5 star service! Our team look forward to seeing you again soon.
Synergy Dental Clinic Swan Lane
Fantastic experience: Receptionist and dentist are all so nice explained everything what was happening I definitely would recommend this dental practice
Hello Kathleen,
Thank you for your review! Feedback is imperative to our business and we're so glad to see you received a 5 star service! Our team look forward to seeing you again soon.
Synergy Dental Clinic Swan Lane
Fantastic experience: Had my invisalign done with Synergy been with them for over a year now. They cleaned my teeth, Every few weeks called me back in for a check up. After my 15 weeks one tooth was quite stubborn and did not move into place as was desired, The dentist right away got me scanned again and sent off for a new set. They arrived quite fast and now completed my course. They then gave me a full teeth whitening kit after. And will soon be back for another clean. Great service and lovely staff from the receptionists to dentist's and assistants. Thank you.
Fantastic experience: Lovely man and relaxed from the start !
Thank you for your kind words!
We’re so glad to hear you felt relaxed and well looked after from the start.
– The Synergy Dental Clinic Team
Fantastic experience: Went here after an emergency molar tooth extraction at my dentist which didn’t go to plan. A lot cheaper here and they got me in straight away. Instant pain relief 10/10
Dear Customer,
Thank you for your wonderful review. We greatly value your feedback and are thrilled to know you had a 5-star experience with us. We look forward to seeing you again soon.
Warm regards,
Synergy Dental Clinic
Fantastic experience: Dentist was amazing and excellent service provided.
Dear Customer,
Thank you for your wonderful review. We greatly value your feedback and are thrilled to know you had a 5-star experience with us. We look forward to seeing you again soon.
Warm regards,
Synergy Dental Clinic
Fantastic experience: Lovely receptionists and very good dentists
Dear Customer,
Thank you for your wonderful review. We greatly value your feedback and are thrilled to know you had a 5-star experience with us. We look forward to seeing you again soon.
Warm regards,
Synergy Dental Clinic
Fantastic experience: Expert advice, treated very well
Dear Customer,
Thank you for your wonderful review. We greatly value your feedback and are thrilled to know you had a 5-star experience with us. We look forward to seeing you again soon.
Warm regards,
Synergy Dental Clinic
Negative experience: One of the worst experiences I had when I booked in this clinic dealing with the patient is very bad, especially the mistake was from a new doctor and he does not know anything. When I returned once, I was free and met with the oldest doctor, he treated me with arrogance. I do not recommend registering in this clinic. I am responsible for this matter. They cost me more than 1000 pounds to change new teeth due to the doctor's neglect and the biggest misfortune.
Hi Wissam,
We’re very sorry to hear about your experience and take your feedback seriously. This is not the level of care we aim to provide, and we would like the opportunity to fully understand what happened and address your concerns.
Please contact us directly at [email protected]
so we can discuss this matter further and work towards a resolution.
– The Synergy Dental Clinic Team
Fantastic experience: Fast, efficient and lovely interaction with my three year old
Dear Customer,
Thank you for your wonderful review. We greatly value your feedback and are thrilled to know you had a 5-star experience with us. We look forward to seeing you again soon.
Warm regards,
Synergy Dental Clinic
Fantastic experience: I got a prompt appointment to sort out my implant problem. I was met by a calm, polite reception person who bade me good morning and addressed me by name. The dentist saw me promptly and explained the options for my problem clearly. The polite assistant then took me for a scan and I now await a result. I am always happy to atttend this dental surgery with its pleasant reassuring staff.
Dear Customer,
Thank you for your wonderful review. We greatly value your feedback and are thrilled to know you had a 5-star experience with us. We look forward to seeing you again soon.
Warm regards,
Synergy Dental Clinic
Fantastic experience: Very good dental practice. Dr Salim is very attentive and individualises treatment based on your own needs.
Dear Customer,
Thank you for your wonderful review. We greatly value your feedback and are thrilled to know you had a 5-star experience with us. We look forward to seeing you again soon.
Warm regards,
Synergy Dental Clinic
Fantastic experience: All went very well explained all my options now going ahead with treatment
Dear Customer,
Thank you for your wonderful review. We greatly value your feedback and are thrilled to know you had a 5-star experience with us. We look forward to seeing you again soon.
Warm regards,
Synergy Dental Clinic
Fantastic experience: Visited Synergy yesterday morning for the first time after chatting with the professional representative on WhatsApp , greeted with a warm welcoming smile from the receptionist even when she’s dealing with clients who was getting angry with her over something that was out of her control.. Very professional and well spoken. Credit to her ! Every dental tech who’s rushing around getting things done still find a moment to greet you with smile. Usually I’m blanked at the other practices with morbid faces and the work I’ve had done at other practices have always severely made my teeth worse. I strongly feel synergy can be trusted 110% with how they handle things it shows a lot. Waited no longer than 10 mins to be called in for a consultation , it was full at 9am this morning so it shows there doing it right! Everything was explained thoroughly by the dental hygienist! Going in with no idea and coming out with a fresh head on what I can have done going forward an actual run down! most places you don’t get that in a consultation. Can’t credit him enough , thank you
Dear Customer,
Thank you for your wonderful review. We greatly value your feedback and are thrilled to know you had a 4-star experience with us. We look forward to seeing you again soon.
Warm regards,
Synergy Dental Clinic
Positive experience: Friendly and professional staff delt with efficiency Elsie Brooks
Dear Customer,
Thank you for your wonderful review. We greatly value your feedback and are thrilled to know you had a 4-star experience with us. We look forward to seeing you again soon.
Warm regards,
Synergy Dental Clinic
Fantastic experience: I literally travel over 100 miles just to come to Synergy dental clinic in Bolton Farnworth, Dr Bilal is literally the best at his work and the dental nurses that be working alongside him are very accurate and professional, the treatments I have received from this clinic is worth every penny, My mother also comes here and gets her treatment done and she is also very happy with the results. I literally would not go anywhere else id rather travel hours to come to this clinic rather than anywhere local to me. Thank you soo much Dr Bilal and his amazing team. You guys have made me a very proud and happy patient.
Dear Customer,
Thank you for your wonderful review. We greatly value your feedback and are thrilled to know you had a 5-star experience with us. We look forward to seeing you again soon.
Warm regards,
Synergy Dental Clinic
Fantastic experience: Very good staff r professional and the dentist himself was polite and professional
Dear Customer,
Thank you for your wonderful review. We greatly value your feedback and are thrilled to know you had a 5-star experience with us. We look forward to seeing you again soon.
Warm regards,
Synergy Dental Clinic
Fantastic experience: Listened to what I told him and he acted on it as well as doing the normal check up. Great service. Thank you A Dingley.
Dear Customer,
Thank you for your wonderful review. We greatly value your feedback and are thrilled to know you had a 5-star experience with us. We look forward to seeing you again soon.
Warm regards,
Synergy Dental Clinic
Fantastic experience: Dentist very respectful and patient Easy to discuss concerns raised
Dear Customer,
Thank you for your wonderful review. We greatly value your feedback and are thrilled to know you had a 5-star experience with us. We look forward to seeing you again soon.
Warm regards,
Synergy Dental Clinic
Fantastic experience: Naomi love her dentist Mr.M.Patel he is very nice and polite.Best one from all dentist surgery.
Dear Customer,
Thank you for your wonderful review. We greatly value your feedback and are thrilled to know you had a 5-star experience with us. We look forward to seeing you again soon.
Warm regards,
Synergy Dental Clinic
Fantastic experience: Saw the hygienist, professional, polite and informative great service .
Dear Customer,
Thank you for your wonderful review. We greatly value your feedback and are thrilled to know you had a 5-star experience with us. We look forward to seeing you again soon.
Warm regards,
Synergy Dental Clinic
Fantastic experience: I'm a new patient to the synergy dental group and they have been Amazing. I'm a very nervous patient and they have been great with me, would highly recommend
Dear Customer,
Thank you for your wonderful review. We greatly value your feedback and are thrilled to know you had a 5-star experience with us. We look forward to seeing you again soon.
Warm regards,
Synergy Dental Clinic
Fantastic experience: Fantastic staff brilliant would highly recommend they make you feel so comfortable
Dear Customer,
Thank you for your wonderful review. We greatly value your feedback and are thrilled to know you had a 5-star experience with us. We look forward to seeing you again soon.
Warm regards,
Synergy Dental Clinic
Fantastic experience: Great experience at Synergy Dental Clinic! The staff were friendly, the clinic was clean, and my treatment was quick and comfortable. Highly recommend!
Dear Customer,
Thank you for your wonderful review. We greatly value your feedback and are thrilled to know you had a 5-star experience with us. We look forward to seeing you again soon.
Warm regards,
Synergy Dental Clinic
Fantastic experience: Wow, amazing. The best and most thorough dental experience I could have hoped for. Dr Bilal Salim thoroughly explained everything and made sure I understood everything and agreed with all of his diagnosis. 5/5 highly recommend
Dear Customer,
Thank you for your wonderful review. We greatly value your feedback and are thrilled to know you had a 5-star experience with us. We look forward to seeing you again soon.
Warm regards,
Synergy Dental Clinic
Fantastic experience: Very happy with everyone there so nice to deal with. 1 more appointment and I will have my implants in can't wait Sample looked good Has been a long process bit will be worth it
Dear Customer,
Thank you for your wonderful review. We greatly value your feedback and are thrilled to know you had a 5-star experience with us. We look forward to seeing you again soon.
Warm regards,
Synergy Dental Clinic
Fantastic experience: Had an appointment today for a scan, it took about 10mins max, very impressed
Dear Customer,
Thank you for your wonderful review. We greatly value your feedback and are thrilled to know you had a 4-star experience with us. We look forward to seeing you again soon.
Warm regards,
Synergy Dental Clinic
Fantastic experience: The staff are helpful, caring and professional from the reception to the dentist nothing is to much trouble.
Dear Customer,
Thank you for your wonderful review. We greatly value your feedback and are thrilled to know you had a 4-star experience with us. We look forward to seeing you again soon.
Warm regards,
Synergy Dental Clinic
Fantastic experience: I was given a warm welcome on arrival, I am a wheelchair user and they helped me when needed, the dentist was very caring and accommodating
Dear Customer,
Thank you for your wonderful review. We greatly value your feedback and are thrilled to know you had a 5-star experience with us. We look forward to seeing you again soon.
Warm regards,
Synergy Dental Clinic
Fantastic experience: Couldn’t be better, I was very very nervous about my appointment , I needed two teeth extracting. They was removed very fast and with no problem at all…… I was very relieved and pleased with the treatment …. 10/10
Fantastic experience: I was nervous about having a filling but was put at my ease by all the staff
Dear Customer,
Thank you for your wonderful review. We greatly value your feedback and are thrilled to know you had a 5-star experience with us. We look forward to seeing you again soon.
Warm regards,
Synergy Dental Clinic
Fantastic experience: My visit commenced with assurance and kindness from the receptionist. Cheers The dentist and assistant were professional and caring. From the painless extraction of a tooth and formation of a part plate highest standards maintained A stunning fit fabulous value and a very happy customer Highly recommended indeed
Hi Susan, thank you for leaving us a review! This is amazing to hear. We work hard to ensure patients feel comfortable and walk out with a smile each time you visit us! We look forward to seeing you again soon!
Fantastic experience: Would like to say a very big thank you to all the staff , very understanding and professional at all times . I would recommend synergy Dental 100% can't thank Dr bilal for the professional care he has provided over the last weeks once again thank you
Negative experience: Worst service ever. I have a synplan with them. Dentist's are like butcher: cleaned my teeth so painfully, rushing to much, it almost brought my tears I have a decent level of pain tolerance. I rang to cancel my plan, after waiting on phone over 30 mins the operator/receptionist gave me incorrect info on how to cancel. Rang 2nd time, waited over 30 mins over phone. The second operator gave me an email address and asked to send an email. It has been 8 days. They haven't replied to my email yet. Sent them them another email and waiting
Hi Mustafa
We are sorry you have only given synergy a 1 star. We'd like to find out more about your google review .
Please could you email the practice manager via; [email protected]
Kind regards
Synergy Dental Bolton
Negative experience: Lovely staff but disappointed i couldn’t get an emergency appointment for my autistic child
Hi Nas
We are sorry you have only given synergy a 2 star. We'd like to find out more about your google review .
Please could you email the practice manager via; [email protected]
Kind regards
Synergy Dental Swan Lane
Fantastic experience: I recently went through the process of composite bonding with synergy and it’s fair to say that they live up to their high standards and professional work, I’ve always dreamt of having the perfect smile to which I have now got, I’ll continue to recommend synergy dental too all friends and family, great work!
Hello Ben
We're appreciative of your review! Your feedback means a lot to us, and we're overjoyed to learn about your 5-star experience. Looking forward to serving you again soon.
Best regards,
Synergy Dental Clinic Farnworth
Fantastic experience: I received excellent care from Neelum & Husnaa during my Invisalign treatment. Thank you to the whole team. Would definitely recommend!
Hey Jamal
We're appreciative of your review! Your feedback means a lot to us, and we're overjoyed to learn about your 5-star experience. Looking forward to serving you again soon.
Best regards,
Synergy Dental Clinic Swan Lane Bolton
Fantastic experience: I recently had a filling done at synergy dental clinic and I wanted to take a moment to share my experience. Dr. Patel and the nurse Husnaa,was incredibly welcoming and made me feel at ease right from the start. She was attentive, explaining each step of the process and ensuring I was comfortable throughout the procedure. Overall, I felt well cared for, and I left the clinic feeling satisfied with the treatment I received. I highly recommend this team for anyone needing dental work!
Hey Ebrahim
We're appreciative of your review! Your feedback means a lot to us, and we're overjoyed to learn about your 5-star experience. Looking forward to serving you again soon.
Best regards,
Synergy Dental Clinic Swan Lane Bolton
Fantastic experience: I had a fantastic experience at Synergy Dental Practice! The dentist and assistant and the hygienist were all amazing, professional, kind, and incredibly understanding of my concerns. They took the time to listen, explain everything clearly, and made sure I was comfortable throughout the entire process. The quality of the dentistry was excellent, and I truly appreciate their gentle and caring approach. I highly recommend Synergy Dental to anyone looking for exceptional dental care!
Hi Joshua
Thank you for your review! Feedback is imperative to our business and we're so glad to see you received a 5 star service! Our team looks forward to seeing you again soon.
Synergy Dental Clinic Swan lane
Fantastic experience: My first visit to Synergy Farnworth after many years of being petrified. I was made to feel so at ease by the staff.
Hi Sharon
Thank you for your review! Feedback is imperative to our business and we're so glad to see you received a 5 star service! Our team looks forward to seeing you again soon.
Synergy Dental Clinic Swan lane
Fantastic experience: Was brilliant all way through , great team and very helpful , defo go again
Hi Mark
Thank you for your review! Feedback is imperative to our business and we're so glad to see you received a 5 star service! Our team looks forward to seeing you again soon.
Synergy Dental Clinic Swan lane
Fantastic experience: Had my routine appointment today got X-rays and a scale and polish too which was a nice suprise. Kabir and Asma looked after me and my son and they were fantastic and brilliant with my 6 year old. Thanks so much best experience I have had and been coming for 8 years. Thanks again Sam and Lachlan.
Hi Samantha
Thank you for your review! Feedback is imperative to our business and we're so glad to see you received a 5 star service! Our team look forward to seeing you again soon.
Synergy Dental Clinic Swan lane
Fantastic experience: Saba Patel is amazing at composit bonding did an amazing job. Would recommend this Denist to anyone
Hi Razvana
Thank you for your review! Feedback is imperative to our business and we're so glad to see you received a 5 star service! Our team look forward to seeing you again soon.
Synergy Dental Clinic Swan lane
Negative experience: ’ve had a terrible experience with Swan Lane Dental Practice. The Practice Manager Natalie Croston was extremely unprofessional and rude, threatening to deregister me simply because I mentioned I would raise my concerns with the CQC. This is baffling, as I have every right to escalate issues if needed. I even asked for permission to record the call, which I did, and the level of unprofessionalism was shocking. I later spoke to the Area Manager, who was helpful and assured me she would address the matter with the Practice Manager and arrange an appointment for me. However, a few days later, I was informed that the same Practice Manager, who also oversees Little Lever Dental Practice, had refused to allow me to be seen at either clinic. This was despite the fact I had not been rude, threatening, or inappropriate in any way. It’s ridiculous, as I would be seeing a clinician, not the Practice Manager, for my dental care. The Area Manager kindly arranged for me to be seen at the PR7 clinic, but that’s an hour’s drive away—not ideal at all. I’ve been with Synergy Dental since I was a child, so it’s a shame that it’s come to this. Their service is appalling, especially if you struggle with mental health—rather than supporting you, they just make things worse. What a way to end the year! I would absolutely not recommend this practice to anyone.
Hi Aki
Please contact the practice manager on [email protected] and will look into the above for you, kind regards
Synergy Dental Clinic Swan lane
Fantastic experience: Asma was so sweet , she did an amazing job on my filling , and the male nurse was also so helpful, would recommend this dentist
Hello Sinmiloluwa
Thank you for your review! Feedback is imperative to our business and we're so glad to see you received a 5 star service! Our team look forward to seeing you again soon.
Synergy Dental Clinic Swan Lane
Fantastic experience: The first time I visited this branch and compared to other places I like it. Dr. M Patel was very good and not rushed to finish the work. If you think of a place with safe teeth with peace of mind, I recommend booking with Dr Muhammedh. Highly recommend and Inshaallah I'll visit again
Dear Trust Best
Your review made our day! Feedback like yours is vital to our business, and we're excited that you received a 5-star service. Come back to visit us soon!
Regards,
Synergy Dental Clinic Swan lane
Fantastic experience: Excellent clinic & Amazing staff. Bilal & Nafisa were calming, reassuring & always professional. They've changed my eating life & life in general more than they know. Anisha & Laura on the reception were just as professional & reassuring & always made the are seem less scary. I attended the Swan lane surgery & would recommend them to anyone. I have already sent a few of my friends there for work. Thanks again to all the team!! Mark Graham.
Hi Mark
Thank you for your review! Feedback is imperative to our business and we're so glad to see you received a 5 star service! Our team looks forward to seeing you again soon.
Synergy Dental Clinic Swan Lane
Fantastic experience: Dr Mansoor is an exceptional dentist who's service is unparalleled. He consistently prioritizes my best interests and provides outstanding care.
Hi Adam
Thank you for your review! Feedback is imperative to our business and we're so glad to see you received a 5 star service! Our team looks forward to seeing you again soon.
Synergy Dental Clinic Swan lane
Fantastic experience: Had composite bonding from Bilal, higher swan lane. More than happy with the result. Thank you for giving me my confidence back
Dear Steven
Your review made our day! Feedback like yours is vital to our business, and we're excited that you received a 5-star service. Come back to visit us soon!
Regards,
Synergy Dental Clinic Bolton
Fantastic experience: Dental appointments can be daunting at times but young dentist mohammed was really good at his job. He made me and wifey feel very welcome and his communication skills was just awesome. His knowledge was vast and he executed it very well.
Hi Junaid,
Thank you for your review! Feedback is imperative to our business and we're so glad to see you received a 5 star service! Our team looks forward to seeing you again soon.
Synergy Dental Clinic Swan Lane
Fantastic experience: Excellent care and service, the dentist that treated me, Dr Bilal, to the receptionists (special mention for Anisha on keeping me informed). Highly recommend and value for money.
Dear Irfan Oomer,
Your review made our day! Feedback like yours is vital to our business, and we're excited that you received a 5-star service. Come back to visit us soon!
Regards,
Synergy Dental Clinic Swan Lane
Fantastic experience: I recently visited Synergy Dental in Bolton for a hygiene treatment and was extremely impressed with the service. Dr. Bilal Salim was exceptional; he was thorough, gentle, and made sure I was comfortable throughout the entire procedure. My teeth have never felt cleaner! I also want to give a big shout-out to the receptionist who managed to fit me in on such short notice. Her efficiency and friendliness made the whole experience smooth and stress-free. Highly recommend Synergy Dental for anyone in need of dental care!
Hi Jamaal,
Thank you for your review! Feedback is imperative to our business and we're so glad to see you received a 5 star service! Our team looks forward to seeing you again soon.
Synergy Dental Clinic Swan Lane
Fantastic experience: I’ve had dental issues for years, heightened by cancer treatment (in 2015)… so I approached Synergy for a solution. Truly, post treatment plan I could not be happier. A lovely compassionate team, efficient and reactive to my needs. Delivered above and beyond my wishes … and they were incredibly competitive (£££) vs other options. Thank you Synergy Dental
Dear Chris Tovell,
Your review made our day! Feedback like yours is vital to our business, and we're excited that you received a 5-star service. Come back to visit us soon!
Regards,
Synergy Dental Clinic Swan Lane
Fantastic experience: I have just finished my Invisalign teeth straightening treatment , tooth whitening and finished with a composite filling on my front tooth , I can honestly say Bilal has guided me through the process so patiently , answering all my questions and making feel at ease , I would 100% recommend him to anyone thinking of having this treatment and the reception staff also always try to sort any queries and book appointments and times needed in a very helpful manner . Thank you to the team
Hey Debra,
We're appreciative of your review! Your feedback means a lot to us, and we're overjoyed to learn about your 5-star experience. Looking forward to seeing you again soon.
Best regards,
Synergy Dental Clinic Swan Lane
Fantastic experience: Great dentist was getting stressed over injections but they calmed me down they were really good with me x
Hi Wendy Jackson,
Thank you for your review! Feedback is imperative to our business and we're so glad to see you received a 5 star service! Our team looks forward to seeing you again soon.
Synergy Dental Clinic Swan Lane
Fantastic experience: Always a great experience at Synergie farnworth. The staff are helpful and friendly. Dr Bilal Salim is a great dentist. I feel very at ease and relaxed in his very capable hands. He is always so warm and professional. Would highly recommend putting your dental needs in his hands.
Hi Louise Welsby,
Thank you for sharing your thoughts! Your feedback is crucial to our success, and we're thrilled to see that you had a 5-star experience. We can't wait to welcome you back.
Warm regards,
Synergy Dental Clinic Swan Lane
Fantastic experience: My dentist Ammar, has given me my smile back. I'm terrified of the dentist and hadn't seen one in over 15 years, so he really had his work cut out! I wish I had seen him years ago.
Hi Lesley Mclachlan,
Thank you for your review! Feedback is imperative to our business and we're so glad to see you received a 5 star service! Our team looks forward to seeing you again soon.
Synergy Dental Clinic Swan Lane
Fantastic experience: Great dentist, honest and professional. Really pleased with the work they did for me.
Hi John Knight,
Thank you for your review! Feedback is imperative to our business and we're so glad to see you received a 5 star service! Our team looks forward to seeing you again soon.
Synergy Dental Clinic Swan Lane
Fantastic experience: The Dentist was really helpful and considered my dental needs with compassion and care. The advice was honest and reliable and the treatment was effective. The treatment I received has given me more confidence in the appearance of my teeth and encouraged me to be more diligent over my oral health.
Hi Shabnum,
Thank you for your review! Feedback is imperative to our business and we're so glad to see you received a 5 star service! Our team looks forward to seeing you again soon.
Synergy Dental Clinic Swan Lane
Negative experience: Please please please try and avoid this place as much as possible! Attended on a Saturday at the farnworth clinic for a FULL hygienist appointment costing £100. Was recommended to have this treatment done. The full treatment was NOT done, no help what so ever (advice) a basic clean was given of FIVE minutes. When i explained this to a friend of mine they mentioned the exact same thing happened to someone they know as well. I am genuinely appalled by this service. Not advice, only a basic scale and polish was given also. Day light robbery. How people can do this is completely beyond me. I usually pay £45 at another clinic (couldn’t get at this one for months). A full perio scaling is given, advice and even samples for £45? So why on earth was i charged this for a 5 minute appointment.
Hi there, we’re so sorry you feel had a negative experience with us . Please drop us an email at [email protected] and we will be happy to look into this for you.
Fantastic experience: Dr Mansoor Patel helped me get my perfect smile! I have been thinking about veneers for years after having lots of fillings in my front teeth that wouldn’t whiten. I loved the shape of my teeth and Dr Mansoor Patel listened to exactly what I wanted! My teeth look amazing and naturally white! They also feel the healthiest they ever have after years of dental work. I would definitely recommend him! Cannot thank you enough and cannot stop smiling! Thank you!
Hi Kay Jay,
Thank you for your review! Feedback is imperative to our business and we're so glad to see you received a 5 star service! Our team looks forward to seeing you again soon.
Synergy Dental Clinic Swan Lane
Positive experience: Went in, was clean. I asked if they were taking people on as I need a dentist and was told they're not taking on NHS patients straight away. The thing is, I wasn't asking for NHS. I was asking for private. But the lady on the desk just presumed, I guess instead of asking if it was for NHS or private. Then didn't even give more information once I said that I meant for private. I was wanting to ask some questions but felt like I couldn't
Hi Indeeka Harwood,
Thanks for taking the time to leave us a review and we appreciate your feedback and points, please drop the practice manager an email at [email protected] and we can look further into this for you.
Kind regards
Synergy Dental Swan Lane
Fantastic experience: Had some complicated implant work carried out by Bilal. He went through everything about the procedure prior to commencement and throughout the treatment. He ensured I was relaxed and pain free and I can now smile again after years of hiding my worse for wear teeth. A big thank you to Bilal, the dental nurses and the girls on Reception. You all make Synergy Farnworth the special dental practice it is. I am so pleased with my new smile that I would give you 6 stars but I’m only allocated 5. You have my strongest recommendation.
Dear Sandra Grant,
Your review made our day! Feedback like yours is vital to our business, and we're excited that you received a 5-star service. Come back to visit us soon!
Regards,
Synergy Dental Clinic Swan Lane
Fantastic experience: Excellent service friendly staff helpfull warm environment...very clean & sterile dental lab. Very knowledgeable denist Hazel Fleming.
Hi Hazel Fleming,
Thank you for your review! Feedback is imperative to our business and we're so glad to see you received a 5 star service! Our team looks forward to seeing you again soon.
Synergy Dental Clinic Swan Lane
Fantastic experience: It’s always spotlessly clean. The staff are very friendly, welcoming & professional. I was really nervous and self conscious about starting Invisalign but all that worry just evaporated. They put my mind at ease. My dentist Dr Salim is great and I’ve had fantastic communication with him via email. He’s always been reassuring with great solutions which I massively respect. So far my teeth are progressing nicely. It’s helped me regain some of my confidence. Happy days!
Hi Wayne Lucas,
Thank you for sharing your thoughts! Your feedback is crucial to our success, and we're thrilled to see that you had a 5-star experience. We can't wait to welcome you back.
Warm regards,
Synergy Dental Clinic Swan Lane
Fantastic experience: Great dentist, friendly and explains everything to you. Wouldn't go anywhere else. Really happy
Hi Anita Gregory,
Thank you for your review! Feedback is imperative to our business and we're so glad to see you received a 5 star service! Our team looks forward to seeing you again soon.
Synergy Dental Clinic Swan Lane
Fantastic experience: Just wanted to say thank you to the reception staff and Bilal for fitting me in today at short notice. Resolved my problem. I appreciate the efficient and professional service.
Hi Jack,
Thank you for sharing your thoughts! Your feedback is crucial to our success, and we're thrilled to see that you had a 5-star experience. We can't wait to welcome you back.
Warm regards,
Synergy Dental Clinic Swan Lane
Negative experience: After being a patient for 3 years, pains me to write this, never this has ever happened to me before after missing an appointment here, paid everytime on arrival for an appointment, after explaining to the lady over the phone, I had several staff calling in sick today at work, I couldn't for the life of me get to my phone, i work as a professional and i do understand the due diligence of calling in if i cant attend, but this time i couldn't get a split second to reach my phone, was asked for £20 to be paid on the phone, explained again, was told that company policy, when I go to an appointment, I am never seem straight away, always had to wait 15 minutes at least, never said anything as a patient, should I charge you money for wasting my time as well.? Treated like garbage after 3 years.
Hi there Hasnain Abbas,
We are sorry you feel like this after being with us for 3 years, please drop the practice manager an email at [email protected] and we can look into this for you.
Kind regards
Synergy Dental Swan Lane
Fantastic experience: I had my teeth finished yesterday after ongoing treatment and cosmetic work and for the first time in over 10 years I can actually say I’ve got beautiful teeth. They talk you through every step and I actually get excited about going to the dentist now.
Hey Shaz Palmer,
We're appreciative of your review! Your feedback means a lot to us, and we're overjoyed to learn about your 5-star experience. Looking forward to serving you again soon.
Best regards,
Synergy Dental Clinic Swan Lane
Fantastic experience: Having been petrified of the dentist, and not visited one for 20 years, I plucked up the courage and saw Dr Neelum. She was very patient and lovely. I have finally discovered what waking up without toothache is like, thanks to her. Thank you so much for changing my life for the better!
Hi Jenny Hoffman,
Thank you for your review! Feedback is imperative to our business and we're so glad to see you received a 5 star service! Our team looks forward to seeing you again soon.
Synergy Dental Clinic Swan Lane
Fantastic experience: I've had many issues with my teeth, I got recommended to Dr Bilal Salim. I had a bridge done on my front teeth. Feel amazing... Looks amazing... And the price was reasonable.
Hi Siz Kara
Thank you for your review! Feedback is imperative to our business and we're so glad to see you received a 5 star service! Our team looks forward to seeing you again soon.
Synergy Dental Clinic Swan Lane
Fantastic experience: Had a tooth removed yesterday was a brilliant service no waiting around in and out and they numbed me up proper I didn’t feel a thing excellent service the workers are really nice too
Hi Average Gamer,
Thank you for your review! Feedback is imperative to our business and we're so glad to see you received a 5 star service! Our team looks forward to seeing you again soon.
Synergy Dental Clinic Swan Lane
Fantastic experience: Booked me in straight away for a routine check up+teeth cleaning, i was really happy with the results! Dr Mansoor who was really professional and knowledgable will be back again!
Thank you for sharing your thoughts! We're thrilled to see that you had a 5-star experience. We can't wait to welcome you back.
Fantastic experience: Spotlessly clean. Friendly and welcoming staff. Delighted with treatment and reasonable prices. Would recommend to anybody.
Hi Gary Hardman,
Thank you for your review! Feedback is imperative to our business and we're so glad to see you received a 5 star service! Our team look forward to seeing you again soon.
Synergy Dental Clinic Swan Lane
Fantastic experience: Helpful, friendly and efficient staff. Didn't have to wait long after my appointment time.The dentist was the same. Enjoy having my Six month check up.
Hey Peter, Your review made our day! Looking forward to your next visit
Negative experience: *REPONSE TO YOUR REPLY* Sensitivity and pain are completely different things. I haven't been able to eat on that side of my mouth since august. I've previously had 2 fillings done elsewhere, and never had any issues after leaving the dentist. Also, you only offered to either replace the filling or get a refund AFTER I contacted the ceo. I made the mistake of getting the filling instead of taking the refund, and now I'm paying for it. Do you also take pride in the negative reviews you've received? It seems like quite a few people have issues with the dentist at the practice. Money seems to be on their mind rather than the wellbeing of the patient! I went in for a filling in august, and I'm still having issues with it today. As soon as I came home, I was numb until 11pm at night which is a big difference from the 1-2 hours they told me I'd be numb. However, I noticed I couldn't eat without being in horrendous pain. I contacted the dentist and was told I'd have to pay to get it fixed. I refused and contacted the ceo, to which they offered a refund or have another dentist fix it for free - which I unfortunately ended up picking. I was booked in, he checked the tooth, put some paste on and that was it. The pain was still there, so a month later I contacted again, this time to get the filling replaced. It's now the 20th December and I still can't eat without being in pain. I've asked for a refund to get this sorted elsewhere, but they've refused to give me one. It's absolutely disgusting the way they treat their patients. For 2 of their dentists to not be able to do something as simple as a filling says a lot about the practice. I've been in agony since August, and have had to take so much time off work to attend these appointments. I'm now going to have to fork out £130+ to get this sorted elsewhere. Also, they definitely drilled too much of the tooth. The side of my tooth is sharp whenever I run my tongue along it. I've contacted the ceo again, but this time I've been ignored, so I'll be taking this to the Dental Complaints Service. I've got a friend in Blackburn who's at Synergy and she had the exact same issue with her filling. She ended up having to fork out hundreds out pounds to get a root canal because of the problems they caused.
Good Morning. Thank you for your message, we welcome all feedback.
As advised, sensitivity following a filling is a common occurrence and can happen regardless of the dentist. An assessment by another dentist confirmed that there was no issue with the filling itself. When you initially experienced discomfort from the filling, as a gesture of goodwill, we promptly replaced the filling at no cost and offered a full refund.
While we strive to provide the best patient care, your experience has been unfortunate. Despite our efforts to go above and beyond to address your concerns, we understand that it hasn't met your satisfaction. We take pride in the numerous positive reviews that reflect the utmost care we provide to our patients.
Fantastic experience: Dentist was amazing. I've never had a dentist who explained things to me in so much detail and took her time and listened to my concerns.
We appreciate your review! Your feedback means a lot to us and is essential for our business. We're ecstatic about the 5-star rating you gave us and eagerly await the chance to welcome you back
Fantastic experience: Absolutely brilliant I went today for a few fillings and a clean and I take my hat off to the man he's switched on doesn't lecture you same goes for his assistant she's brilliant as well lovely greeting and really friendly that goes for all staff there I was embarrassed to smile because of how bad my teeth looked but they changed that for me definitely recomend anyone to go there for anything from a check up to treatment top work guys
Hello Jordan,
Thank you for your review! Feedback is imperative to our business and we're so glad to see you received a 5 star service! Our team & Dr Salim look forward to seeing you again soon.
Synergy Dental Clinic Farnworth
Fantastic experience: I've been at Synergy Dental for a few years now. I've recently undergone Invisalign treatment and was changed over to Dr.Saba Patel. I've never experienced a better dentist throughout privately paying for my dental treatment for 5+ years. Anything from a simple scrape to fillings etc feel painless. You can tell she genuinely cares about the work she does and wants to ensure her patients and comfortable and happy throughout. Couldn't recommend Dr. Saba enough!
Hi Elise,
Thank you for your 5 star rating. We hope to see you again soon!
Synergy Dental
Fantastic experience: Had a problem with my implant bridge which Dr Bilal Salim sorted for me within a few days. Cant get better service than this.
Hi Gary
Thank you for your review! Feedback is imperative to our business and we're so glad to see you received a 5 star service! Our team look forward to seeing you again soon.
Synergy Dental Clinic Farnworth
Fantastic experience: Dr Bilal and his team are great! I have a lovely experience every time. Swift appointment times and welcoming staff! Hugely appreciative of Dr Bilal and Fiza for my last appointment, thank you for looking after me so well, being kind and patient during the treatment as im not always the easiest patient in the chair and making my teeth look amazing - highly recommend!
Hi Iqra
Thank you for your review! Feedback is imperative to our business and we're so glad to see you received a 5 star service! Our team look forward to seeing you again soon.
Synergy Dental Clinic Farnworth
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