Smilepod Soho
Information about Smilepod Soho
Opening hours
- sunday: (closed)
- monday: 11h-18h
- tuesday: 9h-16h
- wednesday: 9:30-16:30
- thursday: 9:30-16:30
- friday: 9:30-16:30
- saturday: 9:30-15h
Smilepod has been bringing high-quality professional dental care to busy Londoners since 2008.
Our expert clinical team of dentists and dental hygienists provide restorative and cosmetic treatments, supported by a team of GDC registered dental specialists.
We offer the best dental care available in an inviting environment at an affordable price.
Smilepod is here to help you and give you the know-how and support you need to enjoy a healthy mouth for life.
We have 6 dental studios across London: Bank, Canary Wharf, Soho, Holborn and Moorgate.
You can book online 24/7.
Our comment from Best Dentists about Smilepod Soho:
Smilepod Soho is highly praised for its exceptional dental care and warm, welcoming environment. Many clients commend the professionalism and friendliness of the staff, including renowned practitioners like Dr. Stephen Nkansah, Dr. Ana Maria, and hygienist Uli Nascimento. Patients have shared positive experiences with the thoroughness and gentleness of treatment, noting how the team eases dental anxiety through supportive communication.
Here are some highlights that stand out about Smilepod Soho:
- Exceptional Staff: The team is known for being attentive, kind, and knowledgeable, ensuring that every patient feels comfortable and informed during their visit.
- Quality Treatments: Services like teeth cleaning and polishing, including the High Gloss Diamond Polish, have earned high marks for effectiveness and patient satisfaction.
- Friendly Atmosphere: The clinic is described as clean and organized, creating a relaxing environment for dental visits.
- Efficient Service: Smilepod Soho offers convenient appointment scheduling and timely service, making it easy for patients to fit dental care into their busy lives.
Overall, Smilepod Soho is a fantastic choice for individuals seeking high-quality dental care in a supportive atmosphere. Many clients express their eagerness to return for future appointments, feeling confident and delighted with the care they receive.
Services and Treatments
Smilepod Soho: Reviews
Fantastic experience: The team at the Smilepod clinic is Soho, Dr Ana Maria Mackinnon, Dr Stevie Nkansah, Uli Nascimento and Tiger Spencer all contributed hugely to not only giving me a smile I'm finally happy to share but also helped with massive nervousness on dentists visits. From chats with Tiger as I waited, to Dr Ana explaining my options, to Uli being as gentle as she could with my neglected teeth to Dr Stevie giving me a brand new smile. I cannot recommend this team more, truly outstanding service!!!!!
Dear Joby
Thank you so much for your amazing review! We’re thrilled to hear that our team, Ana, Stevie, Uli, and Tiger, were able to make your experience comfortable and help you achieve a smile you’re proud to share. It means a lot to us that we could support you through your nervousness and make your visits positive. Your kind words truly make our day, and we’re so glad you felt well cared for.
Keep smiling!
Kind regards
Agnieszka Wyrostek
Smilepod
Fantastic experience: Very thorough and professional experience. A great relief that the stains on my teeth were easily removable!
Dear Fred,
Thank you for your kind review! We’re so glad we could help remove those stains and leave you smiling brighter.
Kind regards
Agnieszka Wyrostek
Smilepod
Fantastic experience: I had a fantastic experience at Smilepod. The clinic is clean, welcoming, and very well-organised—but what really stood out was the quality of care I received from Uli Nascimento, the dental hygienist. She was incredibly professional, gentle, and thorough. She took the time to explain everything clearly and made the whole process feel relaxed and reassuring. My teeth have never felt so clean! I highly recommend Smilepod, and especially Uli, for anyone looking for expert dental hygiene in a friendly, supportive environment.
Dear Eduardo,
Thank you so much for your wonderful review! We're thrilled to hear you had such a positive experience with us, and especially with Uli. She’ll be delighted to know her care made such a difference. We really appreciate your recommendation and look forward to seeing you again soon!
Kind regards
Agnieszka Wyrostek
Smilepod
Fantastic experience: Carine and team at SmilePod are probably the best dentists I have ever had. I’m super happy to be under their care.
Dear Andy,
Thank you so much for your wonderful feedback! We’re thrilled to hear that you had such a positive experience with Dr. Carine. Your recommendation means a lot to us, and we’re grateful for your trust and loyalty over the years. We look forward to welcoming you back to Smilepod in the future!
Kind regards,
Agnieszka Wyrostek
Smilepod
Fantastic experience: Rayna Kenna provided an amazing treatment experience. She made me feel incredibly comfortable and was very meticulous throughout. I am absolutely delighted with the results. Thank you so much, Rayna!
Dear Vanessa,
Thank you so much for your kind words! We're thrilled to hear that Rayna provided you with excellent service and reassurance during your visit. We'll be sure to pass along your compliments to her. We look forward to welcoming you back soon!
Kind regards
Agnieszka Wyrostek
Smilepod
Fantastic experience: I had a wonderful experience with the High Gloss Diamond Polish with Katalin Guti. She was warm, friendly, and highly professional. I felt completely comfortable and relaxed, and I am so happy with the results! Highly recommend ✨
Dear Cathy,
Thank you so much for your kind words! We're thrilled to hear you had such a wonderful experience with Katalin and that you’re happy with the results. Your recommendation means the world to us! We look forward to seeing you again soon!
Kind regards
Agnieszka Wyrostek
Smilepod
Negative experience: Im having a surgeon taking a wisdom tooth and I wasn’t explained what the procedures are … I had to go and read what is the process and what will happen after for the healing process … I know it’s normal for you but patients that pay all this money should be briefed
Dear Christian,
Thank you for taking the time to share your feedback. I’m truly sorry to hear that you didn’t feel fully informed about your procedure and the aftercare process.
At Smilepod, we strive to ensure that all our patients feel comfortable and well-informed every step of the way. I apologize if this wasn’t your experience, and I will personally ensure that we improve our communication to avoid this happening again.
Your feedback is valuable.
Thank you for bringing this to our attention, and I hope we can regain your trust in the future.
Kind regards
Agnieszka Wyrostek
Smilepod
Fantastic experience: I can't say enough great things about Dr Stephen Nkansah and his wonderful assistant at Smilepod Soho. Over the course of my treatment, Dr Stephen has not only significantly improved the health of my teeth but also the appearance of my smile. From my first appointment, Dr Stephen took the time to carefully explain my treatment plan, answered all my questions, and made sure I was comfortable throughout the process. He is an incredibly skilled professional and very patient. During my Invisalign treatment, I had a special request to remove my attachments for an upcoming event. Dr Stephen was incredibly understanding and supportive. Not only did they accommodate my request, but they also made sure to replace the attachments afterward without any hesitation. I gladly recommend Dr Stephen and the Soho Smilepod team to colleagues and friends.
Dear Liyana,
Thank you so much for your glowing review and kind words about Dr Stephen Nkansah and our Smilepod Soho team! We are thrilled to hear that you had such a positive experience and that Dr Stephen not only improved the health of your teeth but also enhanced your smile.
We’re so glad he was able to accommodate your special request during your Invisalign treatment. It’s always our goal to make our patients feel supported and comfortable throughout their journey. Your recommendation means the world to us, and we’re delighted to know you’re sharing your experience with colleagues and friends.
We look forward to seeing you again soon!
Kind regards
Agnieszka Wyrostek
Smilepod
Fantastic experience: I had a great hygienist appointment with Sowjanya today. She was extremely thorough and felt a noticeable difference during and after. Thank you, I will be coming back to see you in 6 months!
Dear Rosie,
Thank you for your wonderful review! We’re thrilled to hear that you had a great appointment with Sowjanya and noticed a difference. We look forward to seeing you again in 6 months!
Kind regards
Agnieszka Wyrostek
Smilepod
Fantastic experience: Great service, knowledgeable staff
Dear Heather,
Thank you for your kind words! We're delighted to hear you had a great experience and found our staff knowledgeable. We look forward to seeing you again!
Kind regards
Agnieszka Wyrostek
Smilepod
Fantastic experience: Maria is brilliant, very professional and wants the best for your teeth!
Dear Inigo,
Thank you for your wonderful review! We're so glad to hear that Dr Ana Maria provided such a professional and caring experience. She truly does strive for the best for all our patients' dental health. We appreciate your kind words and look forward to seeing you again soon!
Kind regards
Agnieszka Wyrostek
Smilepod
Fantastic experience: Carine and Victoria are the A team - legends of dentistry! (Almost) look forward to my visits!
Dear Mark,
Thank you so much for your amazing review! We're thrilled to hear that Dr Carine and Victoria made your visit such a positive experience. We'll take "almost looking forward to visits" as a huge compliment! Your kind words truly motivate our team. Looking forward to seeing you at your next appointment!
Kind regards
Agnieszka Wyrostek
Smilepod
Fantastic experience: Rayna was fantastic. Excellent service and was very reassuring.
Dear Terry,
Thank you so much for your kind words! We're thrilled to hear that Rayna provided you with excellent service and reassurance during your visit. We'll be sure to pass along your compliments to her. We look forward to welcoming you back soon!
Kind regards
Agnieszka Wyrostek
Smilepod
Fantastic experience: I have regular hygiene appointments here, they are super friendly and easy. Everytime they do a great job and professional about it.
Dear Robert,
Thank you so much for your kind words and 5-star review! We're thrilled to hear that you've had such positive experiences during your hygiene appointments. Our team always strives to provide friendly and professional care, and we look forward to seeing you again soon!
Kind regards
Agnieszka Wyrostek
Smilepod
Fantastic experience: Dr Borges is amazing. I’ve seen many dentists and hygienists over 30 years in London but she’s by far the best. Highly recommended
Dear Tobias,
Thank you so much for your wonderful feedback! We’re thrilled to hear that you had such a positive experience with Dr. Borges. Your recommendation means a lot to us, and we’re grateful for your trust and loyalty over the years. We look forward to welcoming you back to Smilepod in the future!
Kind regards,
Agnieszka Wyrostek
Smilepod
Fantastic experience: Great service! The hygienists are very attentive and careful in their execution. Strongly recommend!
Dear Darwin,
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with our hygienists. Your recommendation means a lot to us, and we look forward to seeing you again soon!
Kind regards
Agnieszka Wyrostek
Smilepod
Fantastic experience: Excellent service!
Dear Jason M.
Thank you so much for your kind words! We're thrilled you had an excellent experience with Smilepod.
Kind regards
Agnieszka Wyrostek
Smilepod
Fantastic experience: I had an appointment with Rayna, and she was absolutely amazing! My teeth were perfectly cleaned with zero hassle and pain. She was also very friendly and made me feel very comfortable. I will definitely book again. I’m extremely grateful for the great and professional service!
Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience with our hygienist Rayna. We'll be sure to pass along your compliments. We look forward to welcoming you back for your next appointment here at Smilepod Soho!
Kind regards
Agnieszka Wyrostek
Smilepod
Fantastic experience: Came to do a 60 min teeth cleaning. The doctor was really great, friendly, polite, diligent and v accurate. My teeth are v clean and much whiter now. Definitely recommend
Dear Olga,
Thank you so much for your wonderful review! We're thrilled to hear that you had such a positive experience with your teeth cleaning. It's great to know that you’re happy with the results and felt well taken care of. Your recommendation means a lot to us, and we look forward to seeing you again!
Kind regards
Agnieszka Wyrostek
Smilepod
Fantastic experience: Great Hygienist service at Smilepod! Super convenient to fit in my lunch break and couldn’t be happier with the clean!
Dear Beth A,
Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience at Smilepod. It's great to know that our hygienist service was both convenient and satisfying for you. We look forward to seeing you again soon—your smile is our top priority!
Kind regards
Agnieszka Wyrostek
Smilepod
Fantastic experience: I have been coming here for years and have always had excellent service and attention. I highly recommend them.
Thank you for your feedback!
Fantastic experience: SO MUCH better than my usual NHS service. I chose smile pod because they were close to my office and had lots of appointments available outside my work hours. I am so glad I tried them as my teeth look amazing! Jasmin was so relaxing and friendly. Multiple tools used to clean my teeth with so much attention to the detail, my teeth look and feel amazing and I can’t stop smiling for real! ‘Classic clean’ - Natasja (I’ll be back real soon) xx
Dear Natasja,
Thank you very much for your kind feedback. We truly appreciate it. It brings us great joy to hear that you had a positive experience with Rayna. She is indeed a remarkable hygienist, and we are thrilled to have her on our team. At Smilepod Soho, we strive to deliver excellent dental service, and it's wonderful to know that our efforts are being recognized.
Kind regards,
Agnieszka Wyrostek
Manager, Smilepod Soho
Fantastic experience: Katalin is brilliant; really friendly and professional and she did an amazing job of my teeth again. I’m definitely going back to her every time.
Dear Grant,
Thank you for your kind words! We're delighted to hear about your positive experience at our dental practice. Our team is here for all your dental needs, and we look forward to seeing you again soon.
Kind regards,
Agnieszka Wyrostek
Fantastic experience: Gentle and efficient - great result!
Dear Nick,
Thank you for your kind words! We're delighted to hear about your positive experience at our dental practice. Our team is here for all your dental needs, and we look forward to seeing you again soon.
Kind regards,
Agnieszka Wyrostek
Fantastic experience: One of my favourite things about this clinic is Kate Guti, not only is she an excellent hygienist, but she is funny and gentle. I never have to worry because she’s a professional at her job, I always get amazing results with her. Overall Smilepod is a really great clinic and I’m glad to have discovered it a few years ago.
Dear client,
Thank you for your kind words! We're delighted to hear about your positive experience at our dental practice. Our team is here for all your dental needs, and we look forward to seeing you again soon.
Kind regards,
Agnieszka Wyrostek
Positive experience: Not the best. My teeth were not fully clean.
Dear George,
I sincerely apologize for the delay in responding to your concerns. Your feedback is important to us, and I'd like to address your complaint directly. Could you please contact our practice at [email protected]? We're committed to resolving any issues and appreciate your patience.
Kind regards
Agnieszka Wyrostek
Fantastic experience: I'm always very anxious before seeing a dentistry but Kate was brilliant today! She was very patient, kind and caring, put me in ease straight away! I had a quick and professional cleaning, thanks for the experience Kate!
Dear Anett,
Thank you for your kind words! We're delighted to hear about your positive experience at our dental practice. Our team is here for all your dental needs, and we look forward to seeing you again soon.
Kind regards,
Agnieszka Wyrostek
Fantastic experience: The best dental cleaning I have ever had!! Kate is really amazing!!
Dear Nabila,
Thank you for your kind words! We're delighted to hear about your positive experience at our dental practice. Our team is here for all your dental needs, and we look forward to seeing you again soon.
Kind regards,
Agnieszka Wyrostek
Fantastic experience: I've got sensitive teeth but Kate was very gentle and made the whole experience calm rather than nerve jangling.
Dear Suzie,
Thank you for your kind words! We're delighted to hear about your positive experience at our dental practice. Our team is here for all your dental needs, and we look forward to seeing you again soon.
Kind regards,
Agnieszka Wyrostek
Fantastic experience: Kate was amazing! She made me feel really comfortable, she was very professional and did an excellent job with my teeth. 100% recommend her and will definitely be going back.
Dear Shanaz,
Thank you for your kind words! We're delighted to hear about your positive experience at our dental practice. Our team is here for all your dental needs, and we look forward to seeing you again soon.
Kind regards,
Agnieszka Wyrostek
Negative experience: I went for my appointment and only when I arrived, they told me the doctor is not there and i wouldn’t be able to get the treatment. No apology was given and the best option she could give me was for me to go to another branch… Don’t recommend this place at all.
Dear Dila,
We sincerely apologize for the delay in responding to your concerns. Your feedback is important to us, and we'd like to address your complaint directly. Could you please contact our practice at [email protected]? We're committed to resolving any issues and appreciate your patience.
Kind regards
Agnieszka Wyrostek
Fantastic experience: I had a classic clean which was well needed after not having had a professional hygienist since before Covid. This was fantastic and I feel so much more confirmed than with bright clean nashers. Thank you Smilepod Richard
Thank you for your kind feedback!
Best regards,
Agnieszka Wyrostek
Smilepod
Fantastic experience: Writing a review on Hygiene appointments with Kate. I have had my teeth cleaned by Kate for many years and she is just first class and incredibly attentive. Kate actually was the reason I then went on to get my teeth properly sorted and a brace put in, through her review of my teeth. All done at SmilePod. Through seeing Kate for my hygiene appointments and getting my teeth fixed, I now really smile. Thank you.
Thank you for your kind feedback!
Best regards,
Agnieszka Wyrostek
Smilepod
Fantastic experience: Kati is my Hygienist for a few years and Ana-Marie is my Dentist. Staff very friendly and professional, I’m a happy customer.
Dear Helen,
Thank you so much for your wonderful review! We're thrilled to hear that you’ve had such positive experiences with Kati and Dr Ana Maria. Providing friendly, professional care is what we strive for, and we're delighted to know you're a happy customer. We look forward to seeing you at your next visit!
Kind regards
Agnieszka Wyrostek
Smilepod
Fantastic experience: I’ve just had a dental clean - the clean itself was fantastic and the dental hygienist, Kate Guti was absolutely amazing, very friendly, experienced, caring, professional and informative. I can only recommend her, brilliant service!
Thank you for your kind feedback!
Best regards,
Agnieszka Wyrostek
Smilepod
Fantastic experience: Kate is fantastic - quick, efficient, super friendly and great at what they do. Kate is the first hygienist for me to feel comfortable with (in 20yrs).
Thank you for your kind feedback!
Best regards,
Agnieszka Wyrostek
Smilepod
Fantastic experience: Mihaela was the loveliest hygienist, would definitely recommend
Thank you for your kind feedback!
Best regards,
Agnieszka Wyrostek
Smilepod
Fantastic experience: Had a great hygienist appointment would deffo recommend!
Thank you for your kind feedback!
Best regards,
Agnieszka Wyrostek
Smilepod
Fantastic experience: Today was my first time visiting Smile Pod Soho, it was amazing. The Hygenist I saw was lovely, I was quite nervous and she talked me through every step of what she was doing which really put me at ease. Really great place and I got taken in right on time. I'm so happy with my teeth now and will definetely be back.
Thank you for your kind feedback!
Best regards,
Agnieszka Wyrostek
Smilepod
Fantastic experience: I saw Mihaela yesterday for a classic hygienist appointment. I can’t praise her more highly. She was professional and gentle and explained everything as she was doing it. Thank you.
Thank you for your kind feedback!
Best regards,
Diana / Soho Studio Manager
Fantastic experience: I cannot speak highly enough of Smilepod Soho. I went for cleaning and polish by Michaela. From the moment I walked in, the receptionist was extremely warm and friendly and welcoming. Michaela cleaned my teeth, and whilst they are not in the best shape, she was non judgemental, and probably one of the loveliest dentists I’ve ever had in my life. I’m so glad I took the first step to get my teeth fixed. I have already booked my follow-up appointment for next time. What an amazing place.
Dear Aaron,
Thank you so much for your lovely feedback and taking the time to leave it here.
We are very happy you had a good experience with us!
Looking forward to welcoming you in the future.
Best regards,
Diana / Soho Studio Manager
Fantastic experience: Had a fantastic experience with both a hygienist and a dental check up at Smilepod Soho! The best dentist in London by far.
Dear Rhys,
Thank you for your lovely feedback and hope to welcoming you really soon!
Best regards,
Diana / Soho Studio Manager
Fantastic experience: I'm usually a little anxious about dental visits but soon relax when I arrive at Smilepod Soho. Diana at Reception is very welcoming and by the time we have exchanged a few pleasantries Katalin, my Hygienist, is there to greet me. Kati has been my hygienist for several years now and I feel comfortable in her very capable hands. She is efficient and gentle using a combination of ultrasonic and manual where required. I leave feeling reassured that I have had a thorough scale and polish and have been seen by a conscientious and professional practitioner. Katie also gives me important advice regarding my dental hygiene i.e. where I need to do a bit more work/cleaning etc - which I really appreciate.
Dear Mimi,
So glad that Kati provided the best care for you!
We are very happy you had a good experience with us!
Looking forward to welcoming you in the future.
Best regards,
Diana / Soho Studio Manager
Fantastic experience: I had amalgam veneers installed rather than ceramic, which I understand is much harder to do right because each veneer is made by the dentist on-the-fly. The procedure is cheaper than ceramic and causes much less harm to the teeth. Dr Carine Borges did the work and the results are basically perfect. She is a dental artist, is a very impressive person generally, and is a credit to Smilepod, which has never failed me yet!
Thank you so much for great feedback. The material used was composite resin, not amalgam. It is a pleasure having you as a client !
Fantastic experience: I came into smile pod soho to clean my teeth not only did I have the most welcoming reception talk to me about the different treatments but I had a lovely hygienist called Rayna that worked on me she was very careful and comforting as I was nervous but she did such a fantastic job on my teeth I brought my mum back the very next day to have the same treatment done of which Rayna did not disappoint! Rayna thank you so much!!! Trudy
Hi Trudy, thank you for your kind feedback. We love taking care of you and your family.
Fantastic experience: It was my first visit and Rayna did an excellent job, friendly, efficient and with a much better smile. Thank you Rayna.
Thank you for your feedback :)
Fantastic experience: Had the High Gloss treatment with Rayna. I've had cleanings at six other dental practices in London and that was by far the deepest/most meticulous. I'll be back in 6 months.
Thank you for your kind feedback!
Best regards,
Diana / Soho Studio Manager
Fantastic experience: I am very pleased after my appointment with Rayna today. Very friendly and gentle hygienist. I was terrified before this appointment as I had unpleasant experience in the past, however, she brought my trust and confidence back :) really looking forward to the next visit :)
Thank you for your kind feedback! Best regards,
Diana / Soho Studio Manager
Fantastic experience: Needed a teeth cleaning and was not sure about about going to the dentist in London (always did it in France so far). I have to admit it is the best cleaning I ever had! Rayna was very kind and professional. She applied a numbing gel which made it really pain free, removed all the tartar and polished my teeth. Total cleaning took 1h15. It is a pricy service, but I was very happy about it!
Thank you for your kind feedback! Best regards,
Diana / Soho Studio Manager
Fantastic experience: Invisalign - Stephen and the Smilepod team were incredible throughout the treatment; knowledgeable, supportive and flexible. Couldn't recommend more.
Thank you for your kind feedback! Best regards,
Diana / Soho Studio Manager
Negative experience: The staff here are lovely and I’ve been coming for years but I paid £129 for a deep clean and they left all the tartar on the back of my teeth! Perhaps I didn’t choose the right treatment or they couldn’t use all of the normal equipment during Covid but I’ve had to book another treatment to get the plaque removed. I used to get the high gloss diamond polish and my teeth used to be sparkling, so I know it doesn’t normally look like that - no hate, guys :)
Dear Claire,
Thank you for your feedback and sorry that you had to book somewhere else.
Indeed at the moment we only do hand scaling and the hygienists are trying to do the best they can but of course if our clients are not happy, we can always book extra time to try to remove all that was missed.
I will email you about this today to discuss it further.
Best regards,
Diana Gordon
Soho Practice Manager
Fantastic experience: I’ve been a patient at SmilePod for around two years now. The receptionists are always lovely, especially Diana, she’s a darling. I’ve had multiple dentists look after me for various reasons and they’ve always been great. Most recently I’ve had fillings done by Dr Stephen Nkansah and I’m pleased with the results. Dr Stephen and his assistant are very friendly and know how to put a patient at ease. I’m experiencing anxiety at the doctors and they’ve been very gentle and considerate with me when I told them. The clinic is also very clean and has all the safety regulations in place during Covid19. If you’re looking after a reliable dentist, I can only recommend this SmilePod branch.
Thank you for your kind feedback! Best regards,
Diana / Soho Studio Manager
Fantastic experience: Great service at Smilepod with Dr. Stephen. I've had a number of check ups with him and yesterday I went for a filling. Stephen is so friendly and clearly explains everything that he's going to do, which really put me at ease. The whole process was efficient and painless. I've already recommended him to my friends.
Thank you for your kind feedback! Best regards,
Diana / Soho Studio Manager
Fantastic experience: Dr Stephen Nkansah is an amazing dentist. He was very thorough and explained each step to me (I saw him for a checkup and two fillings), he made sure I was comfortable and I appreciate him taking the time to discuss the current state of my teeth and looking at the pictures/x-rays he took together. Very informative. I thought the questionnaire he sent beforehand was also very helpful as as soon as my appointment started he already knew my concerns and details that I wouldn't think to mention otherwise. The team was very friendly (receptionist, dental nurse). Great service overall. Definitely recommend.
Thank you for your kind feedback! Best regards,
Diana / Soho Studio Manager
Fantastic experience: I have been a patient of Dr Stephen Nkansah for the last 3 years and I always had an outstanding medical service. He is an excellent dentist. Very attentive and professional, always prompt to explain before and after the treatment using always the latest and innovative medical technical approach/tools in the most safe environment. He always keep the records up to date and checking in on the job done when necessary. Highly recommended! Also fantastic service from all the staff very friendly and accommodating.
Thank you for your kind feedback! Best regards,
Diana / Soho Studio Manager
Fantastic experience: Dr Stephen is a great dentist, definitely recommend it ! All the staff is very friendly and accommodating. Good work !
Cedric, always nice to have you here. Thank you for your kind and honest feedback. Diana/Soho Practice manager.
Negative experience: Horrible! Inexperienced and impatient! Had to go again the next day to a proper dentist after having been left in pain from malpractice. Avoid at all cost! They are a chain that has no connection to service or quality.
Ory, we appreciate you taking the time to feed this back to us. Your experience is not reflective of our ethos and we’d really welcome the opportunity to discuss this further with you. A member of our team will give you a call within the next few days to clarify a couple of the points you’ve raised.
Kindest regards, Diana, Practice Manager at Smilepod Soho.
Fantastic experience: Fantastic experience getting invisalign treatment! Would definitely recommend Dr Stephen Nkansah who made the whole process v easy, and all the rest of the team at SmilePod in Soho who were so welcoming.
Thank you very much. That's wonderful to hear :)
Fantastic experience: Fantastic service from all of the staff from the desk to the chair. Highly recommended. I was given two fillings by Dr Stephen Nkansah, who made sure I was comfortable and well aware of everything he was doing; including warning me that fillings can sometimes be a little painful afterwards (though in my case - it was totally fine!).
We are glad you had a good experience at Smilepod Soho.
Thank you for your positive review!
The Smilepod Soho Team
Fantastic experience: It's not cheap, but they're very competent and realistically you shouldn't be looking for the cheapest option when it comes to personal health. Thoroughly recommend Steven
Many thanks for your positive feedback.
Fantastic experience: Fiona was so lovely and made me feel really comfortable. Great service and left feeling great
Thank you for your lovely feedback Cat! We are looking forward to hearing from you soon.
Fantastic experience: I have been treated by Dr Stephen Nkansah over the last few months - I had crown treatment, Invisalign and teeth whitening. The service has been fantastic and Dr Nkansah and the Smilepod team were excellent. On each occasion Dr Stephen explained each part of the treatment in as much detail as possible. I would recommend Dr Nkansah at Smilepod to anyone. Fantastic service!
Thank you for your feedback, Piero - it is most appreciated. We're very happy to hear that you're so pleased with your results!
Fantastic experience: Good place. My dentist reinforced the need for good oral health not just to focus on the aesthetic side.
Thank you for your feedback! Much appreciated :)
Fantastic experience: Great Dentist. Very Friendly and patient
Many thanks for your five stars review, it’s much appreciated. We look forward to seeing you next time!
The Smilepod Soho Team
Negative experience: Would NOT recommend or go back. £95 to clean and remove stains. Didn’t remove stains. Very disappointed. The response from the hygienist/dentist was poor.
Dear Caroline, thank you for your feedback.
I would like to apologise that you feel unsatisfied with the hygiene treatment received today at our clinic.
We have tried to be fair and offered you a free session with a different practitioner as well as offering a full compensation for this unfortunate session however you insisted to pay and refused the refund therefore we applied a discount.
If this is unfair, please feel free to contact our practice to discuss this further.
Fantastic experience: My dentist for Invisalign , whitening and bonding was Dr Stephen. His dental nurse Victoria is also lovely! Stephen is very good at what he does. I am very particular and a bit of a perfectionist and always noticed the smallest of details. He was able to deal with me well and listened to any concerns I had. It was also the 1st time I ever had an injection. He made me feel at ease and it wasn't that scary after all. I am very pleased with the end result the before and after was so different. I liked the fact everyone at Smilepod is so friendly too .
Dear Charlene, thank you for your kind feedback.
Fantastic experience: Inga was was friendly and very thorough. I would definitely go back!
Thank you for taking the time to review our studio! We are looking to seeing you very soon.
Fantastic experience: I have been treated by the Dr Stephen Nkansah over the last few months, I had a couple of fillings and just started teeth whitening. The service has been fantastic and Dr Nkansah and the Smilepod team were excellent. He took the time to go through xrays and photo's of my teeth to explain everything so as to put me at ease. The whole experience was pain free and easy. I've found my permanent dentist in London after years of looking. I would recommend Dr Nkansah at Smilepod to anyone and have been recommending to all my friends.
Many thanks for your five stars review, it’s much appreciated. We’ll pass your comments to Dr Stephen. We look forward to seeing your next time!
The Smilepod Soho Team
Fantastic experience: Finally took the plunge to get Invisalign treatment after years of consideration. Dr Stephen Nkansah and the team took care of everything to the highest standard. I am really pleased with the end result! Thank you.
Thank you for your very kind review about Dr Stephen Nkansah, we are delighted to hear about your positive outcome and also the experience you had with our clinic.
Fantastic experience: Friendly staff and great service. Happy customer!
Many thanks for your five stars review, it’s much appreciated. We’ll pass your comments to Dr Stephen. We look forward to seeing your next time!
The Smilepod Soho Team
Fantastic experience: Amazing service my teeth have never looked whiter after the hygienist did her work absolutely amazing! I’ve already recommended to my friends!! Thank you so much!
Thank you Antonia for your kind words and your recommendations.
Fantastic experience: I underwent Invisalign to straighten my teeth with Dr Nkansah at Smilepod. I can’t recommend Smilepod and Dr Nkansah enough. The service from start to finish has been excellent. All staff are friendly, helpful and understanding, as well as knowledgeable and able to provide sound advice. It was easy to book appointments, and availability was always good. I have been very impressed by the results of Invisalign – after hating my teeth for years I am finally happy to smile. The aligners take some getting used to, but you quickly get into a comfortable routine. Top marks all round.
Thank you for your kind words!
Fantastic experience: Fantastic experience from start to finish. I hadn't attended the dentist for some years mainly due to fear, and how unnecessary that was. Dr Stephen Nkansah was fantastic! Treated me respectfully and took the time to explain all the treatments to me and even took some photos of my teeth to show me. I felt at ease throughout each of my appointments for white fillings and some bonding on my front teeth which have given me the confidence to smile properly again. Thank you!! Would highly recommend! Wont be going to any other dentist again.
Many thanks for your five stars review, it’s much appreciated. We’ll pass your comments to Dr Stephen. We look forward to seeing your next time!
The Smilepod Soho Team
Fantastic experience: I’ve been going through Invisalign and whitening treatment with Dr Stephen Nkansah, he has done an amazing job! I am so happy with my teeth I can’t stop smiling
Many thanks for your five stars review, it’s much appreciated. We’ll pass your comments to Dr Stephen. We look forward to seeing you next time!
The Smilepod Soho Team
Fantastic experience: I was treated by the fantastic Dr Stephen Nkansah over a 3 month period, I had fillings and two crowns done during that time. The service was great, and Stephen and the Smilepod team were excellent. I would recommend Smilepod to anyone!
Many thanks for your five stars review, it’s much appreciated. We’ll pass your comments to Dr Stephen. We look forward to seeing your next time!
The Smilepod Soho Team
Fantastic experience: I had the Smilepod famous High Gloss Diamond Polish teeth cleaning and polish treatment. It’s was just perfect. Angi the hygienist was very professional, she described what was happening and was very gentle. My teeth now look cleaner and feel healthier and I would recommend. Easy to find and very convenient in Poland St near Pret and the New Ivy Resturant.
Thank you Mike for taking the time to leave us such a beautiful review and sharing your overall experience at Smilepod Soho!
Please do come again!
Fantastic experience: Friendly and reliable staff, very efficient
Many thanks for your five stars review, it’s much appreciated. We look forward to seeing you next time!
The Smilepod Soho Team
Fantastic experience: Very experience, wonderful dentist
Many thanks for your five stars review, it’s much appreciated. We look forward to seeing you next time!
The Smilepod Soho Team
Fantastic experience: I’ve just moved to London and thought it was time to get my teeth checked. I saw Dr Stephen Nkansah and I have to say it was the best checkup I’ve ever had. He is so easygoing and humble and explained some treatments I am interested in really well. I was so at ease. What can I say: Friendly and Professional!
Many thanks for your five stars review, it’s much appreciated. We’ll pass your comments to Dr Stephen. We look forward to seeing you next time!
The Smilepod Soho Team
Negative experience: I had a diamond polish treatment for teeth on Soho branch last week everything turned wrong and I am still feel unhappy my gum bleeding etc etc Dentist who did it was clearly not interested about this treatment may be she had a bad day... I wasn't asked about the state of my teeth or sensitivity. I mentioned that I got a particularly sensitive tooth, but doctor wasn't interested in what I had to say and proceeded with the treatment. She prodded the gum and it caused a painful shock so when I cowered in pain and mentioned about trying not to touch that area - she reminded me to "say please" . I feel this is incredibly unprofessional and utterly patronising, esp. Since I visited this place based on recommendation. Afterwards doctor wasn't interested in delivering a friendly service and rushed through the treatment which at this point is not worth the 89£ whatsoever. I wasn't even shown the result, the rest of the treatment was done in silence, none of the steps were described to me , heaven only knows if I even had it completed. I would never return and definitely would not recomend this place to anybody
Fantastic experience: Always come here for my dental treatment. Prices are reasonable and lovely staff. Easy to get appointments would recommend.
Many thanks for your five stars review, it’s much appreciated. We look forward to seeing you next time!
The Smilepod Soho Team
Fantastic experience: I arrived at Smilepod to be greeted by their friendly receptionist, who signed me in for my appointment. The ambience of the practice was very calm instantly putting me at ease, allowing me to notice how refreshing it was to be in a modern dental practice. The reason for my trip was for Diamond polish clean; saw Paula and she explained step by step the procedure and was extremely gentle throughout the process allowing me to relax. The service delivered exceeded my expectations due to the punctual, friendly, clean and knowledgeable service I received at the practice which clearly focuses on the customer experience by hiring a great team of professionals and ensuring there is a great atmosphere in the practice. Huge thank you to hygienist (Paula)for her wonderful work and Smile Pod Dental for being there!! See you soon
Many thanks for your five stars review, it’s much appreciated. We’ll pass your comments to Paula. We look forward to seeing you next time!
The Smilepod Soho Team
Fantastic experience: I've had nothing but positive experiences at SmilePod Soho, appointments are readily available and easy to book online. I've had a number of appointments & treatments with Dr Stephen Nkansah over the past few years. On each occasion I've been put at immediate ease with Dr Stephen explaining each part of the treatment in as much detail as possible...going as far as taking photos to be able to walk through the problem areas. I've already recommended to my colleagues!
Thank you for your lovely note, Angus. I appreciate you taking the time to share your experience at Smilepod here in Soho!
Fantastic experience: The team at Smilepod Soho have been absolutely wonderful during my six-month Invisalign treatment. Efficient, great results and a smile that I am proud to show off and I will definitely recommend Smilepod Soho to friends and family who are seeking cosmetic dentistry treatment.
Many thanks for the awesome review, Sophia! We’re happy to hear we reached your expectations. Come back and see us soon.
Fantastic experience: I had a couple of appointments at Smilepod in Soho with Dr. Stephen Nkansah in May of this year - for a general check-up and teeth whitening. I hadn't been to the dentist for a few years (and had never had whitening) so was naturally apprehensive but he and his assistants made me feel at ease throughout. Dr. Nkansah was able to fit me in at relatively short notice; in the first appointment he took a mould of my teeth and then a week later I returned to receive the actual kit used for whitening. He gave me very clear instructions on how to apply the whitening gel each day, and within 2 weeks of using it I was very happy with the results. Both appointments lasted under half an hour and the whole process was seamless overall. Would highly recommend both Smilepod and Dr. Nkansah and will definitely be going back!
Hi Alex, thank you for your kind review. We look forward to seeing you again in the future!
Fantastic experience: I had my Invisalign treatment done at Smilepod’s Soho branch over the last 8 months. The treatment itself was fantastic, much quicker than I anticipated to correct the teeth I was most unhappy with. It is straightforward and painless (just the occasional tightness when you first put in new aligners). Some dedication is required in regularly brushing the aligners and your own teeth, taking care with what you eat/drink, and you will be required to visit the dentist fairly regularly so for those with non flexible working hours best to let your employee know in advance. The team at Smilepod were also amazing through the whole treatment. Dr Stephen, Victoria and Diana were always friendly, attentive and accommodating. The process is clearly explained at each stage and you are made to feel comfortable always although none of the procedures feel invasive or scary. It is absolutely worthwhile, I can now smile confidently and am comfortable having my photo taken where before I could only be photograhed from my ‘good side’. Thank you!!
Thank you Maria for being a loyal customer and writing this awesome review.
Fantastic experience: Artist dentist :)
Many thanks Idir for the kind review. Come back and see us soon!
Fantastic experience: Dr Gino Castro is an excellent dentist. I have had a lot of restorative work conpleted and it has all been done professionally and pain free. I would highly recommend, worth every penny paid. :-).
Tony, thank you for the great review! We’re happy you have been treated in a professional and efficient manner and can’t wait to have you back at Smilepod.
Negative experience: Receptionist didn't answer the phone all morning and behaved as if didn't need to, once questioned about it on arrival. No text message or email sent confirming the appointment. The washroom facilities were unavailable as out of order. The basin for mouth rinse was a small hand held device that didn't do the job properly. Overall not a good experience and I will not be returning.
Thank you Eliot, your feedback is much appreciated.
Fantastic experience: Great practice, friendly staff and very professional
Many thanks for your five stars review, it’s much appreciated. We look forward to seeing you next time!
The Smilepod Soho Team
Fantastic experience: friendly and professional
Many thanks for your five stars review, it’s much appreciated. We look forward to seeing you next time!
The Smilepod Soho Team
Fantastic experience: Perfect. Nice and professional.
Thank you Benjamin, your feedback is much appreciated.
Fantastic experience: My hygienist was friendly, non judgemental but clear how I might improve condition of my teeth. She explained very clearly exactly what she was doing Prices were reasonable. Will continue to use as well recommend others
Many thanks for your five stars review, it’s much appreciated. We look forward to seeing you next time!
The Smilepod Soho Team
Fantastic experience: Extremely pleased with today's clean and polish, I'll be back!
Many thanks for your five stars review, it’s much appreciated. We look forward to seeing you next time!
The Smilepod Soho Team
Negative experience: I felt really messed around regarding a root canal. The dentist told me I might need one and to come back in 3 weeks. I went back and she said I needed to wait longer, AFTER she had injected my mouth! I said it was a waste of my time and I was already numb so to please check and after having a temnporary filling drilled for the second time she said I probably would need one. Nothing seems to work well in the surgery. It always felt like Faulty Towers with nurses running in and out trying to get the computers working and find equiptment which isn't relaxing when you are laying with your mouth open! In the end I decided I couldn't go back again and go through more unclear information, money and stress so went to the Covent Garden dental practice where they gave me my root canal there and then that day in an incredibly professional, fast, kind and reassuring manner. For a fraction of the price! Take your money elsewhere.
Negative experience: Torture. Unable to eat hard foods for 6 months after a simple clean and I had good teeth before! He filed my teeth down painfully, so they look like I ground them myself, chipped and crazed them by applying pressure, misshaped them so there are now large gaps between them, food catches where it never did, sensitivity is a problem now. I have had repeated toothache since suggesting the tiny holes I felt him drill have remained unfilled. In every location he shoved his finger, including down my throat, having asked me about STDs (I had no reason to suspect exposure to HPV as I told him) small bumps have appeared consistent with HPV- none of which were there before this appointment and they took some time to become visible. HPV is linked to and possibly a prerequisite for mouth cancer and the private specialist I have had to see as a result recommends surgery to remove them, which carries the risk of damage to the throats and vocal chords. The enamel was apparently affected and required remedial treatment according to another dentist. 3 dentists were unable to examine my teeth throughly enough afterwards to determine the damage done because my mouth had been left too painful to allow them to do so. My teeth no longer look as they did. Update: SmilePod seem to be confused- I emailed and called repeatedly with no satisfactory response from them. If it were possible to give less than a single star, I would have done. I also contacted the Dental Complaints Service and the General Dental Council. An irresponsible, unprofessional and frankly destructive company: avoid unless you want your teeth and Health destroyed.
Dear Queries drained
We find your review rather strange as you have never contacted the studio with any form of complaint and you chose to post this review some 6 moths after you allegedly visited us. We obviously do not know who you are so are not in a position to reply accurately to this review. At the time we only had one male dentist working at the Soho studio and I have spoken with him about this review. He does not routinely discus HPV or STD with his clients and was also rather shocked. We have reported the review to google.
Smilepod Soho
Negative experience: Very good service but after sending an e-mail with my problem and talking to reception over the phone to explain them I was booked for an appointment with the dentist instead of the orthodontist and she couldn't help me with that I was asked to pay full price for the consultation and I deposit for the second one with the correct doctor. 2 consultations and 2 payments after explaining my problem over the phone and by e-mail. I paid without complain because the attention was good by the Dentist and she was honest that she couldn't help with that but after I arrived home I realize that paying for 2 consultations when I did my best to explain my problem it wasn't the right think.
Fantastic experience: Really nice experience, they treat you really well even if you are a new patient and you are not spending an incredible amount of money. I did the normal cleaning and hygiene, the doctor was clean, quick, precise and explaining me what she was doing. She provided me good advises on how to keep my mouth and teeth healthy. Strongly recommended.
Negative experience: I wanted to treat myself to a High Class Diamond Polish Hygiene treatment which I had done several times elsewhere. Most of the time was spent descaling my teeth which required minimal work because my dentist does this every 6 months for £20.60 as part of my check-up. The so- called Air Flow polish was greatly inferior than anything I had done before and whereas I normally get my face covered with the powder which invariably splashes everywhere. On this occasion it was so "watered down" that I could hardly taste the stuff. The employees were nice enough but this was a total waste of money. I paid £75 for the treatment. A total rip off!!!
Fantastic experience: Wonderful service and reassuring practice and professionalism
Thank you, your feedback is much appreciated.
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