Smileright at Boots Basingstoke Dental Clinic, 1st Floor Boots, 15 Old Basing Mall, Basingstoke, Hampshire RG21 7LW
Information about Smileright at Boots Basingstoke Dental Clinic, 1st Floor Boots, 15 Old Basing Mall, Basingstoke, Hampshire RG21 7LW
RG21 7LW, Basingstoke
Opening hours
- sunday: (closed)
- monday: 8:45-17:30
- tuesday: 8:45-17:30
- wednesday: 8:45-17:30
- thursday: 8:45-17:30
- friday: 8:45-17:30
- saturday: 9h-17h
Smileright at Boots Basingstoke Dental Clinic is a modern state of the art dental clinic centrally located on the first floor of Boots the chemist at 15 Old Basing Mall, RG21 7LW, provides the full range of routine , cosmetic dental care, full comprehensive dental examinations, dental hygiene, implants, white fillings, teeth straightening, Invisalign, root canal treatments, crown and bridges, extractions, same day emergency appointments.
We are open Monday to Saturday.
We welcome all new patients.
Dental examination fee is only £35.
Dental hygiene fee is from £65.
'Quality Affordable, Convenient' dental care, with excellent customer service. Ring 01256 816697 to book an appointment.
Our comment from Best Dentists about Smileright at Boots Basingstoke Dental Clinic, 1st Floor Boots, 15 Old Basing Mall, Basingstoke, Hampshire RG21 7LW:
Smileright at Boots Basingstoke Dental Clinic is renowned for its excellent dental care and exceptional service. Located conveniently within Boots, this clinic offers a range of services that cater to both routine and emergency dental needs. Patients have overwhelmingly praised the friendly and professional staff, notably Dr. Narina Maharaj, who is often described as calm, attentive, and highly knowledgeable.
Key highlights of Smileright include:
- Efficient Appointment Booking: Many users appreciate the ease of the online booking system, allowing them to secure appointments quickly, even for emergency dental care.
- Friendly Staff: The entire team, from reception to dentists, is noted for their warmth and ability to put nervous patients at ease.
- Thorough Explanations: Dentists take the time to explain treatments and procedures clearly, ensuring that patients feel informed and comfortable throughout their visit.
- Value for Money: Patients have remarked on the competitive pricing and the high standard of care received, finding it a good value compared to other dental clinics.
- Positive Dental Experiences: Many reviews express gratitude for the compassionate and attentive manner in which procedures, especially those requiring care for anxiety or past trauma, have been handled.
Overall, Smileright at Boots Basingstoke Dental Clinic is highly recommended for anyone seeking top-notch dental care in a comfortable and supportive environment.
Services and Treatments
Smileright at Boots Basingstoke Dental Clinic, 1st Floor Boots, 15 Old Basing Mall, Basingstoke, Hampshire RG21 7LW: Reviews
Fantastic experience: The emergency service today was amazing. I phoned at 9 am got an appointment at 10 am. All finished by 10:30 after removal of an o troublesome loosetooth. Costs and procedures fully explained and a sheet provided for tips on aftercare. Friendly and efficient staff. Thankyou, Smileright.
Fantastic experience: Nour Daas Did whitening for my teeth . Great results.
Fantastic experience: Great service and felt well looked after by Nora
Fantastic experience: Had my teeth whitened by nour amazing results
Fantastic experience: Cannot recommend highly enough. I had multiple tooth issues and they solved all of them in only a few short sessions, while explaining what they were doing the entire way through.
Fantastic experience: Honestly hate the dentist but they made it such a pleasant time. Highly recommended
Fantastic experience: Absolutely fantastic service booked a appointment last minute with in 10min of boooking I was in having my teeth out highly recommend to any one
Fantastic experience: I recommend Dr. Narina Maharajah being very professional, she done my hygiene today and was more than great ! Thank you !
Fantastic experience: I always feel really well taken care of at Smileright. It’s very easy to get to as it is inside Boots. Staff are always friendly
Thank you so much for your lovely feedback! We’re thrilled to hear that you always feel well looked after at Smileright. Our team loves making every visit as comfortable and friendly as possible, and it’s great to know our convenient location inside Boots makes things easier for you too. We can’t wait to see you again at your next appointment!
Fantastic experience: Follow-up: Here I am again as I re-visited Boots Smileright dental clinic today -Tuesday 9th December 2025- and decided to be seen again by the very efficient, patient and kind Dr. Narina Maharaj this morning after seeing her on 6th May 2025 and being very satisfied by her explanations regarding a tooth falling apart under a bridge. Unfortunately, I was not blessed with the best set of adult teeth and spent my early teenage years visiting a dentist each week for a year and have had my first crown aged 13... Consequently I am not keen on dentistry work. Thumbs up for Dr. Narina Maharaj who did not blame me for supposed "poor dental hygiene: wrong kind of brushing/flossing" and not seeing a dental hygienist -the only one time one did work on me they managed to destroy a beautifully restored tooth... To other dentists in town, please acknowledge that NO we are not all built the same way even regarding our teeth biological make-up. Again Dr. Narina Maharaj proved very professional and again very approachable and she offered me the time needed to ask all the questions for which I needed answers in order to -at some point- make a financially expensive decision as well as an upsetting one: implant or denture?!? Thanks to her expertise as well as her genuine kindness, my mind is appeased and I feel my auto-immune condition -largely due to high anxiety and which nastily flared up a few days ago- is now slowing down. I highly recommend Dr. Narina Maharaj's professional care. Valerie from Basingstoke.
Thank you so much, Valerie! We’re so glad Dr. Narina Maharaj could help ease your worries and take the time to answer all your questions about your bridge. We know dental concerns can be stressful, and it’s wonderful to hear that her kindness and professionalism made a difference. Your recommendation means a lot to us, and we look forward to welcoming you back to Smileright Basingstoke whenever you need us!
Fantastic experience: The previous dentist I had here had left... he wasn't the best (really lacked good bedside manner) - but my new dentist at Smileright is really attentive, supportive and very mindful of both care and experience.
Negative experience: Had multiple fillings done. All of them hurt around two weeks later. Went back and now all of a sudden they need root canals or the fillings that they put in replaced. All on my own money. I spent upwards of £600 to be told I now need to spend over £2200 - what a joke. Bite is wrong too, and they want to charge an entirely new checkup fee to make that right. Avoid.
Fantastic experience: Very happy with my first appointment. They took time to make me feel relaxed listened to my needs and talked me through every step of my appointment.
Fantastic experience: I had great experience with Dr Maharaj. I had dental hygiene appointment with her and she is always very friendly, professional and cleans my teeth amazingly. The rest of the team-nurse and receptionist are also very friendly and welcoming. I found that dental hygiene with Dr Maharaj is good value for money and it’s very easy to get an appointment via online booking system. I would recommende Smileright clinic to anyone who is looking for flexible, high quality and affordable dental care.
Fantastic experience: I had an appointment with Dr Konstantinos Georgiadis. He gave me some great advice, they genuinely value your care over anything else. Highly recommend this dental practice.
Fantastic experience: First time at this lovely Clinic and I loved the warmth reception and care I received from Dr Narina and the nurses . Dr . Narina is very calm and listens to patients thoroughly while making sure you are feeling okay during her routine checks . She explains whatever is going on with you thoroughly and helps you to receive the right treatment or medication needed . It was nice coming to your practice for my emergency appointment .
Thankyou so much for your kind words, we are thrilled to hear you had a great experience and appreciate you trusting us. We look forward to seeing you again very soon.
Fantastic experience: Marina was great, she explained exactly what she was doing and also provided me with a treatment plan for the following week
Thankyou for your kind words were pleased you felt comfortable and cared for during you visit. See you soon :)
Fantastic experience: Highly courteous, empathetic and professional service.
Thankyou for your lovely kind words, This is what we are here for and we are glad to know you had a great experience. See you again very soon
Fantastic experience: Very quickly fixed my Brace, cheaper than I thought also
Thank you so much for leaving a review and we love keeping everyone smileright and hope to see you again soon :)
Fantastic experience: Always good service at Smileright, Boots, Basingstoke. I have been going there a number of years and everyone is polite and friendly and as a nervous person visiting the dentist, this is always taken into consideration by the dentist.
Thank you for your lovely attentive words. We are thrilled we put you at ease and comfort. This is what we are here for and will always strive to give our patients the best service. Thankyou and see you soon
Positive experience: 9 years ago my wife and I moved to our retirement bungalow and due to new area we changed our dentist to Smileright. As we are the typical very nervous " dental" patients we find the staff and dentists very friendly and understanding in how we are treated, making us feel at ease during treatment.
Thankyou so much for sharing your experience! were delighted to hear you and your wife feel comfortable with our team. Its always our goal to make every visit as relaxed and welcoming as possible. We truly appreciate your continued trust over the years
Fantastic experience: I am so impressed by the patience, time and expertise that my dentist gives to me. I highly recommend this service.
Thank you for your kind warm words. We appreciate your trust in choosing us and we hope to see you again soon
Fantastic experience: Very satisfied, friendly reception, professional service throughout. Big Smile overhere
Thank you for your lovely review, we are joyed and will always aim to provide the best service possible. See you soon
Fantastic experience: It was a good experience
Thank you :)
Fantastic experience: I had a tooth extraction with Dr Konstantinos Georgiadis and he was very reassuring. it was painless and he was very professional and straightforward. i am very terrified with dental visits but i think i have overcome it now because of my experience today.
Thankyou for your lovely review and trusting us with your dental care. Hope to see you again very soon :)
Fantastic experience: My first visit to Smileright. I was very impressed with the service and treatment I received. I would highly recommend Smileright.
Thank you for your kind words! We’re thrilled to hear your first visit to Smileright was a positive experience. We truly appreciate your recommendation and look forward to seeing you again!
Fantastic experience: Dr Maharaj is the best dentist in Basingstoke she saw my partner for root canal treatments and crown fit she is extremely patient, gentle, kind, knowledgeable and professional. I saw Dr Maharaj for a check up. I would highly recommend Dr Maharaj and Smileright no hard sell, reasonably priced compared to other dentists.
Thank you for your lovely words. We always strive for the best patient experience. We are delighted you had a great experience and thankyou for recommending us :)
Fantastic experience: I saw Dr Narina regarding Invisalign. She was very nice, professional and knowledgeable. She was very honest and told me that Invisalign might not be very beneficial for me, but it would be good to speak to the Orthodontist Dr Cristina who visits the clinic once a month. She explained everything in detail. The day before I had seen a dentist at another clinic who was useless, and not helpful at all. I was therefore not expecting too much from Dr Narina. I was completely wrong as she was the complete opposite. Thank you
Thankyou Anu for your lovely words and taking your time to leave a review. We are pleased you had a great experience and look forward to seeing you again soon :)
Fantastic experience: Dr Maharaj is very thorough yet gentle. I get very nervous at the dentist’s but not anymore. I am a very happy patient.
Thank you that's what we aim for. Keep smiling and see you soon
Fantastic experience: Smileright, Dr Narina initially saw me last year on an emergency appointment when I was in absolute pain. A week later, treatment done and no issues. Smileright is now my regular dentist. I've picked up my sleep guards for grinding teeth. No pressure on treatments, but given a breakdown on plans. 5* service
Amazing !! This is what we like to hear. Thanks so much for taking your time to leave a review and hope to see you again very soon :)
Fantastic experience: Very satisfied
Thanks Beryl :)
Fantastic experience: Thank you for an excellent service today. I’m extremely pleased with the procedure you offered.
Thankyou we are glad you were pleased thanks for trusting us and see you again soon
Fantastic experience: Punctual, efficient, fair price. Polite staff. All good.
Thankyou. See you again soon
Fantastic experience: Very satisfied with my check up and treatment plan ..thankyou
Thankyou we are delighted you were satisfied with the service received and hope to see you again soon. Keep smiling
Fantastic experience: Excellent service by Dr Maharaj and team. Professional, pleasant manner and happy to discuss any questions you have.
Thank you so much for your kind words! We’re delighted to hear that Dr. Maharaj and our team provided professional and attentive care. It’s wonderful to know your questions were addressed, and we look forward to seeing you at your next visit!
Fantastic experience: Great service - all the staff are very pleasant. I’ve even recommended Narina Marahaj to the rest of my family. Top marks all round.
Amazing thankyou we are delighted you had a great service and thankyou for trusting us with your care. See you again very soon
Negative experience: AVOID. Cancelled on me TWICE with 5 minutes notice!!! Complete waste of time and money. No resolution offered. AVOID at all costs.
We’re very sorry to hear about your experience and sincerely apologize for the inconvenience caused by the last-minute cancellations. This is not the standard of service we aim to provide. We would appreciate the opportunity to resolve this and make things right. Please contact us directly on [email protected] so we can discuss this further.
Fantastic experience: The Dentist was very good and polite She had a gentle touch and explained what she was doing at all times At the end I looked at the X-rays I was reassured that all was well
Thank you so much for your kind words! We’re delighted to hear that you felt comfortable and well-informed during your visit. Our team takes pride in providing gentle care and clear explanations, and it’s wonderful to know it made a difference. We look forward to seeing you at your next appointment!
Fantastic experience: I was very impressed by the service I was given. I am of nervous disposition but the Dentists kept me at ease throughout, with patience and due attention. For private dentistry the price was acceptable. If I need more dental work in future, I would definitely make another appointment with this Clinic.
Thank you for sharing your experience! We’re so glad to hear that our team was able to make you feel at ease and provide attentive care, especially knowing that dental visits can be nerve-wracking. We always aim to offer high-quality service at a fair price, and it’s wonderful to know you’d choose us again in the future. We look forward to welcoming you back whenever you need us!
Fantastic experience: Had severe toothache and got same day appointment at short notice to see a dentist. He was polite and discussed the issues in detail with me. Unfortunately the pain needed a long term treatment so he couldnt do much about it but thats not his fault.
Thank you for taking the time to share your experience. We’re glad we could see you on the same day and that you found our dentist polite and thorough in discussing your situation. We understand how difficult ongoing dental pain can be, and we appreciate your understanding that some treatments take time to resolve. Please don’t hesitate to reach out if you need any further support or guidance—we’re here to help every step of the way.
Fantastic experience: very good will keep going
Thankyou, see you again very soon!
Positive experience: Efficient service and satisfactory consultancy.
Thankyou see you again very soon
Fantastic experience: My visit today 04/06/25 was excellent. Check up and Hygienist. I am a very nervous patient. Dr Narina Maharaj treated me with compassion and upmost professionalism whilst putting me at ease in the chair. I was advised on further treatment but there was no hard sell. Pricing is competitive and I look forward to returning to finish my treatment. I can thoroughly Smileright Basingstoke.
Thank you so much for your kind words! We’re delighted to hear that Dr. Maharaj and our hygienist were able to make your visit comfortable and reassuring, especially knowing that dental visits can be stressful. It’s great to hear that you felt informed without any pressure, and that our pricing met your expectations. We look forward to welcoming you back to Smileright Basingstoke to continue your treatment and keep your smile healthy!
Fantastic experience: Staffs are very friendly- from receptionist up to the dentist who checked my dad. They've been explaining to him every step they make. The doctor was very patient in explaining and answering all our questions too.
Thank you for sharing your experience! We’re thrilled to hear that our team—from reception to our dentists—made both you and your dad feel welcome and well-informed. It’s important to us that patients understand every step of their care, and we’re glad our doctor could answer all your questions patiently. We look forward to continuing to provide compassionate care for your dad in the future!
Fantastic experience: A very smooth and painless operation. Dr Narina Maharaj explained everything clearly, was courteous, and very professional. I highly recommend Smileright, and Dr Maharaj in particular.
Thank you so much for your kind recommendation! We’re delighted to hear that your procedure was smooth and painless, and that Dr. Maharaj made you feel informed and comfortable throughout. Your trust and support mean a lot to us, and we look forward to continuing to provide excellent care at Smileright.
Fantastic experience: I haven’t had a lot of luck with dentists in the past, and I needed emergency dental help. Smileright were amazing! They apologised that they didn’t have a receptionist on today, but were still very efficiency and saw me as quickly as they could. My dentist and my dental technician weee both wonderful! They were kind, non-judgemental, and understood my fears of coming to the dentists. All in all I left with a much more positive outlook, despite some pain as I need to go back as I’ve cracked my tooth, but they gave me lots of advice on how to handle the pain before I go back in tomorrow. Highly recommend! Professional, patient, and kind
Thank you so much for your kind words! We’re delighted that we could help you in an emergency and make your visit as smooth and reassuring as possible, even without a receptionist on site. It’s wonderful to hear that our team made you feel comfortable, understood your fears, and provided helpful guidance for managing your pain. We look forward to seeing you again tomorrow and helping get your tooth fully cared for. Thank you for recommending Smileright!
Fantastic experience: Was there for a hygiene appointment. Dr. Maharaj was super nice and did a fabulous job. I am very happy with the result and will certainly be going back more regularly.
Thank you so much for your kind words! We’re delighted to hear that Dr. Maharaj made your hygiene appointment a positive experience and that you’re happy with the results. We look forward to seeing you at your future visits and helping you keep your smile healthy and bright!
Fantastic experience: I have now seen Dr Narnia Maharaj for some time, who does a great job and very good at explaining things so it can be understood. There was no receptionist, which meant in particular the dental nurse seemed to be very busy doing several jobs, including reception.
Thank you for sharing your experience. We’re delighted to hear that Dr. Narina Maharaj continues to provide clear explanations and great care. We also appreciate your understanding regarding the absence of a receptionist and the extra tasks our dental nurse had to take on that day. Your patience and feedback are greatly valued, and we look forward to continuing to provide you with excellent care at Smileright.
Fantastic experience: Smilright was fantastic, Narina, the Dentist I saw was absolutely amazing. She provided a lot of dental health advice and did an amazing hygiene clean and x-ray. I can highly recommend them
Thank you so much for your wonderful feedback! We’re delighted to hear that Dr. Narina Maharaj provided helpful advice and made your hygiene appointment so positive. Your recommendation means a lot to us, and we look forward to welcoming you back to Smileright soon!
Fantastic experience: The booking process was simple and smooth. Dr. Narina Maharaj quickly addressed my lost filling with care and efficiency—much appreciated!
Thank you for your kind feedback! We’re glad to hear that the booking process was smooth and that Dr. Narina Maharaj could quickly and efficiently address your lost filling. We’re delighted you felt well cared for and look forward to seeing you at your next visit!
Fantastic experience: Really friendly and honest staff.
Thank you so much for your kind words! We’re delighted to hear that our team made you feel welcome and supported. Your feedback really brightens our day and motivates us to keep providing friendly, honest care.
Fantastic experience: Very friendly and professional well priced too. Dr. Narina is very good. I will recommend her all day.
Thank you so much for your kind words! We’re thrilled to hear that you found Dr. Narina Maharaj’s care friendly, professional, and well-priced. Your recommendation means a lot to us, and we look forward to welcoming you back to Smileright soon!
Fantastic experience: I saw Dr Narina today for a check up, scale and polish. She is excellent at helping you feel relaxed, is very thorough but gentle and takes time to explain everything. The dental nurses at the practice are always very patient and accommodating too..
Thank you so much for your kind words! We’re delighted to hear that Dr. Narina made you feel relaxed and that you appreciated her thorough yet gentle approach. Our dental nurses will be thrilled to know their care and patience made a positive impression as well. We truly value your feedback and look forward to welcoming you back for your next visit!
Fantastic experience: Amazing as always
Thankyou, see you again very soon :)
Fantastic experience: I don't give feedback unless I've received poor service or faulty items but in this instance, I have to say that Dr Maharaj is probably the best Dentist who's ever treated me. She sensed my nervousness and straight away, put me at ease and I have to say that the anaesthetic injection was the least painful I've ever had. She was very caring and professional and if you're in need of a Dentist, I can certainly recommend Dr Maharaj at Smileright.
Thank you for your kind feedback. We’re delighted to hear that Dr. Maharaj was able to make you feel comfortable and provide a professional, caring experience. Your recommendation is greatly appreciated, and we look forward to continuing to provide the highest standard of dental care.
Fantastic experience: Very good kind considerate and totally professional service. I can honestly say it's the first time for year's that I have felt so at ease in a dentist. Very impressive. Kind regards Peter Casley
Thank you so much for your kind words, Peter! We’re delighted to hear that our team were able to make your visit comfortable and stress-free. It means a lot to know that our efforts to provide kind, considerate, and professional care truly made a difference. We’ll be sure to pass your compliments on to the whole team, and we look forward to welcoming you back for your next appointment!
Fantastic experience: First time using their service and it was excellent. Will definitely be my new regular dentist
Thank you for your feedback. We’re delighted to hear that your first experience with us was excellent and that you’ve chosen us as your regular dentist. We look forward to providing you with ongoing high-quality dental care.
Fantastic experience: Even if it was last minute appointment, very happy with quick, attentive, kind and professional service.
Thank you for your lovely feedback! We’re so glad we could accommodate your last-minute appointment and provide care that was quick, attentive, kind, and professional. Your kind words mean a lot, and we look forward to seeing you again whenever you need us
Fantastic experience: Great service as always and they are a dentist I can trust as well
Thank you for your kind words. We’re thrilled to hear that you continue to have a positive experience with our team and that you trust us with your dental care. Your continued support means a lot to us!
Fantastic experience: A superb appointment, spot on and professional, I will come back in July.
Thank you for your wonderful feedback! We’re thrilled to hear that your appointment was superb and professional. We look forward to welcoming you back in July!
Fantastic experience: I had an appointment with Dr. Narina Maharaj, and she is absolutely lovely! She took the time to explain everything clearly, including what was wrong and what was causing it, without making me feel bad or insecure. She was extremely polite and professional throughout. Highly recommend!
Thank you so much for your kind words! We’re delighted to hear that Dr. Narina was able to explain everything clearly while making you feel comfortable and supported. We’ll be sure to pass your compliments on to her, and we truly appreciate your recommendation. We look forward to seeing you at your next visit!
Fantastic experience: Outstanding Dental Care Experience at Smileright Basingstoke! I recently had my second visit to Smileright at Boots Basingstoke, and both experiences were nothing short of fantastic. My first appointment was for a general hygiene check, during which the dentist provided numerous practical oral health tips that have significantly improved my dental care routine. The level of professionalism and genuine care displayed by the team was truly commendable. My second visit, on 9th January 2025, was for a wisdom tooth extraction. Naturally, I was a bit apprehensive about the procedure, but Dr. Narina Maharaj and her team made the entire experience incredibly smooth and stress-free. Dr. Maharaj’s expertise and calm demeanor immediately put me at ease. She is not only highly skilled but also extremely polite, attentive, and knowledgeable, ensuring I understood every step of the process. The dental assistant was equally professional and supportive, providing helpful guidance and making me feel comfortable throughout the procedure. Their teamwork and commitment to patient care are truly exceptional. I can confidently say that Smileright Basingstoke sets a high standard for dental services. If you’re looking for a clinic where professionalism, care, and expertise go hand in hand, I highly recommend them. Thank you, Dr. Maharaj, and the entire Smileright team for your outstanding service!
Thank you very much for taking the time to share such a detailed and thoughtful review. We’re delighted to hear that both your hygiene check and wisdom tooth extraction experiences with Dr. Narina Maharaj and our team were positive. It’s wonderful to know that our guidance and care have helped improve your dental routine and made your treatment stress-free.
Your kind words about our professionalism, teamwork, and commitment to patient care mean a great deal to us. We truly appreciate your recommendation and look forward to continuing to provide you with the highest standard of dental care.
Fantastic experience: Very professional and very reassuring, made me feel as comfortable as I could Thank you very much
Thank you so much for your kind words! We’re delighted to hear that you felt reassured and as comfortable as possible during your visit. Your feedback means a lot to us, and we look forward to seeing you again!
Fantastic experience: Excellent service. The dentist explained every step of the procedure.
Thank you for your feedback! We’re glad to hear that you appreciated the clear explanations throughout your appointment. Our team strives to make every visit as comfortable and informative as possible, and we look forward to seeing you again!
Negative experience: Had one of the worst dentist experiences ever when I went for my most recent appointment and will never be returning again. I went for a check up on a broken tooth and had an X-Ray. Was told I had an infection that was spreading and that it was irreversible. I wasn't offered any kind of treatment or antibiotics except for a £300 bill to have the remaining part of the tooth extracted. I was left shaken, upset and it threw my mental health into a downward spiral. I booked a follow up appointment at another Dentist in South Ham who saw me the next morning. They said I had an infection and that it could be resolved with either a tooth removal and/or antibiotics. At least I was clearly told what my options were instead of hearing trigger words such as infection, spreading and irreversible. I have since had the tooth removed and antibiotics to clear up the infection. I have used Smileright for 2 years and used to go regularly for check ups and to see the hygienist. I was even regularly recommending them to family and friends as it was always quiet when I went (possibly now not even a good sign). I've now changed my dentist and can safely say that I'll never be returning to Smileright ever again. I also used to get emails with promotions of £35 check ups but whenever you get there and pay its always more. I didn't have the energy to quibble it last time I was there due to my negative experience. Just think, is it always empty for a reason? That's all I'm saying. I've nothing else to add other than this was my experience and after 2 years of a happy experience, this was enough for me to never return again.
We’re truly sorry to hear about your recent experience with us and the distress it caused. At Smileright, we aim to provide clear communication, compassionate care, and all treatment options to our patients, so it’s upsetting to hear that you felt unsupported during your visit. Your feedback highlights areas where we need to improve how we explain treatment options and ensure patients feel informed and comfortable.
We completely understand your decision to seek care elsewhere, and we sincerely regret that we let you down after your previous positive experiences with us. Your experience is not reflective of the standards we strive for, and we will be reviewing this situation internally to prevent similar situations in the future.
Thank you for taking the time to share your feedback.
— Smileright Team
Fantastic experience: ABSOLUTELY OUTSTANDING Service from Dr Narina Maharaj and her lovely assistant that came from the Swindon branch. I turned up on a Saturday afternoon with multiple serious problems that I had avoided dealing with for over 7 months because I worried that it would bankrupt me..I expected a nightmare...They stayed an extra hour, and dealt with EVERYTHING, in such a calm, helpful, soothing and professional manner..its was a joy...and the final bill was so reasonable (Insanely good price), that I was compelled to write this review immediately after. Its been 5 hours later and I keep going to the bathroom to look at my teeth...They ain't Ever looked that white or clean in my entire life...Its a Christmas Miracle...so happy right now
Thank you so much for sharing your experience! We’re thrilled to hear that Dr. Narina Maharaj and her assistant were able to provide calm, thorough, and professional care, especially during a visit with multiple dental concerns. It’s wonderful to know that you felt supported, and that you’re happy with both the results and the value of your treatment.
Your kind words mean a great deal to our team, and we truly appreciate you taking the time to share them. We look forward to continuing to provide you with excellent dental care!
Fantastic experience: Great dentist very patient and did a great job of cleaning my teeth !! Fully recommended
Thank you for your kind words. We’re delighted to hear that you had a positive experience and were happy with your dental cleaning. Your recommendation means a lot to us, and we look forward to continuing to provide you with excellent care.
Fantastic experience: Friendly team,I did an emergency booking today and was attended to the same day just like I wanted.a successful tooth extraction would definitely refer anyone who needs dental services to them.keep it and thank you once again
Thank you for your feedback. We’re glad we could accommodate your emergency appointment and provide a successful treatment on the same day. Your recommendation means a lot to us, and we’re pleased we could make your experience a positive one.
Positive experience: Very professional service.
Thankyou :)
Fantastic experience: Quite a lot of difficult procedures but the dentist was fantastic, reassuring and very efficient.
Thankyou, see you again very soon
Fantastic experience: Very professional and very clean , nice staff…
Thank you for your kind words! We’re delighted to hear you found our clinic professional, clean, and welcoming. Your feedback is greatly appreciated, and we look forward to seeing you at your next visit.
Fantastic experience: Friendly, efficient and informative.
Thank you for your feedback. We’re glad to hear you found our team friendly, efficient, and informative. We appreciate your kind words and look forward to providing you with excellent care in the future.
Positive experience: Very pleasant experience
Thankyou, see you again very soon :)
Fantastic experience: Excellent service and provided extremely useful advice for caring for my gum disease. Thank you!
Thank you for your kind feedback. We’re pleased to hear that you found our service excellent and that the advice on caring for your gum health was helpful. We appreciate your trust and look forward to supporting your dental care in the future.
Fantastic experience: Excellent service, very polite and courtious
Thank you for your kind words. We’re delighted to hear that you found our service excellent and our team polite and courteous. Your feedback is greatly appreciated, and we look forward to continuing to provide you with high-quality dental care.
Fantastic experience: Excellent all round made me feel at ease
Fantastic experience: Was very good, extraction went through easily, much better than my last dentist
Negative experience: I had dentures made by Dayah in July of this year. The dentures did not fit in my mouth properly so I returned them and they made me another set. However this set did not look new and were a worse fit than the first set she had made. I took them back nd explained they didn't fit again. Dayah sent me a letter apologising and explained she would refund me. That was on the 8th August. I am still waiting for my refund and they arent replying to my emails. I paid £1,250 so I would warn everyone not to go here for dental treatment. Do not waste your hard earned money. I have no dentures and no refund. Terrible place and Terrible service.
Fantastic experience: My dentist was very approachable and kind. She made sure I was comfortable during the process. I was able to make urgent appointment easily
Fantastic experience: Friendly, courteous and professional service and assistance provided.
Fantastic experience: I was extremely grateful for how kind the dentist was to me and for the wonderful job he did on building up my tooth it looks fantastic. I can’t thank him enough.
Fantastic experience: Had appointment in January had check up went to hospital as work what needed now ready to return to finish the job .
Fantastic experience: Had a lovely visit after being afraid of dentists, was given clear information and treated professionally. Thank you!
Fantastic experience: My experience at Boots Basingstoke Dental Clinic was excellent.
Fantastic experience: Just wonderful caring dentist. Mine was not an easy problem but Narina approached the problem very sympathetically and professionally. My gratitude.
Fantastic experience: Smile right is my saviour today I cried when I came in and I smiled out
Fantastic experience: Excellent service. Friendly and professional staff
Fantastic experience: My dad has dementia and had to have 3 teeth out. The dentist was fantastic with my dad and she made him feel at ease and reassured throughout the procedure. She has 5 stars from both of us . Thankyou xx
Fantastic experience: Dentist (Narina) was excellent very informative after my hygienist appointment.
Fantastic experience: Although going to dentist is never an enjoyable experience, They made it easy and enjoyable. They talked through every step and feel safe and assured.
Negative experience: Dreadful, been trying to make appt for last 2 months, what a total waste of time, they don’t return calls or emails :-( Website doesn't work to make appointments despite their reply here. Edit - Thanks for your reply Smileright, your team have not returned any of my calls, or replied to my 4 emails, and your booking system has no appointments bookable for invisalign. Amazingly though you still seem to keep texting me to say book an appointment without any way of opting out!
Dear Lifetime traveller
Our practice team would always endeavor to return calls and emails and aspire to provide excellent customer service and a great experience for our patients. We also have a very convenient online booking system which can be accessed via our website https://smileright.co/smileright-in-basingstoke/
and click on Book an appointment
which makes it very convenient for our patients and new patients to make appointments.
We hope that we can welcome you to our practice in the near future.
Fantastic experience: Excellent service.My dentist was very professional and gave an honest view about my oral health.
Positive experience: The quality of the care is good, however my appointment is always late, even when Im first in and there was no one on reception when I arrived and when I came out of my appointment. I had to wait several minutes for someone to show up and serve me.
Fantastic experience: Had to book an emergancy dentist appointment and smileright had the most reasonable prices, the actual dentist I had was probably the best dentist I've had to date, fantastic all round.
Fantastic experience: Dr Narina Maharaj such a nice dentist she explained everything and what i need to do…i recommend this clinic i will for sure comeback to them..
Fantastic experience: Really pleased with the dental work that I have received so far from your friendly and efficient staff; a very professional service!
Fantastic experience: Great dentist very calming
Fantastic experience: excellent work, very friendly and helpful
Fantastic experience: Fully recommend this dental clinic - the best experience I have ever had. Dr Narina Maharaj is a superb dentist so wouldn't hesitate to use again - even for someone terrified of the dentist chair!
Fantastic experience: Excellent dental clinic ! Perfect team.Thank you Dr and your team for helping me to smile better. God bless you all. Highly recommended.
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