The Sandstone Dental Practice
Information about The Sandstone Dental Practice
CH60 0AQ, Wirral
Opening hours
- sunday: (closed)
- monday: 9h-17h
- tuesday: 9h-17h
- wednesday: 9h-17h
- thursday: 9h-17h
- friday: 9h-17h
- saturday: (closed)
Sandstone Dental Practice is a trusted destination for exceptional private dental care in the heart of Heswall, Wirral. Located in a beautiful historic building, we offer a wide range of advanced and specialist dental treatments in a calm, welcoming environment.
We proudly care for the whole family – from children as young as six months to older adults – delivering personalised, high-quality treatment at every stage of life.
Renowned across Heswall and the wider Wirral area, Sandstone Dental is also a leading practice for dental referrals. Our experienced team includes dentists who are registered specialists or have a strong clinical interest in areas such as restorative dentistry, periodontics, endodontics, dental implants.
Our comment from Best Dentists about The Sandstone Dental Practice:
The Sandstone Dental Practice is renowned for its exceptional dental care and patient-centric approach. Clients consistently highlight their positive experiences, emphasizing the expertise and professionalism of the entire team. Key strengths of the practice include:
- Expertise and Experience: Many patients have praised the skillful handling of complex treatments, including root canals, implants, and cosmetic procedures.
- Comfort and Care: The staff is dedicated to making every visit as comfortable as possible, with many reviews noting how calming and reassuring the team is, especially for nervous patients.
- Comprehensive Consultations: Patients appreciate the thorough explanations and discussions during consultations, which help them feel informed and secure about their treatment options.
- Welcoming Environment: The practice creates a friendly and inviting atmosphere, making patients feel valued and well cared for from the moment they walk through the door.
- Positive Outcomes: Many reviews highlight successful treatment results that have restored confidence and improved smiles, with patients eagerly recommending the practice to friends and family.
Overall, The Sandstone Dental Practice combines clinical excellence with compassionate care, ensuring a truly exceptional dental experience.
Services and Treatments
The Sandstone Dental Practice: Reviews
Fantastic experience: I recommend Sandstone for the first class dental care that I received during quite complex implant procedures. For reasons of distance (it's over an hour's drive) Sandstone is not my regular dental practice. However, they were strongly recommended to me as being able to deal with some complicating factors in the bone structure of my jaw resulting from previous history, this being supported by my regular dental surgeon. Following the necessary extraction (at my regular NHS dentist) of an upper front tooth from a site on my jaw that proved unsuitable for an individual implanted incisor and the failure of an NHS plate to stay in place (especially when trying to eat steak!) a more radical solution was clearly required From the moment I walked in to Sandstone's splendid surgery, I sensed that I had made a good choice. Following very thorough examination with top-notch equipment, there was much technical discussion between Fadi and Robbie (in which I was closely involved and including out of hours phone conversations) to establish an ingenious solution (to me at least) utilising a previous implant and two further new implants. The plan was formulated and explained to me very clearly and then executed over a relatively short period. The process (under sedation) and recovery was free of any significant pain and discomfort despite the necessary removal of four teeth, The tailoring and installation of the denture teeth themselves took place as soon as the implants were ready to support. Proper attention was paid to the aesthetic as well as the clinical aspects and I have been highly satisfied with the result. Everything has proved both stable and comfortable. I have been complimented, as a senior citizen, on the appearance of my teeth; I don't generally get too many compliments on my appearance so this has been a pleasant exception. Follow-up and review appointments have been thorough and advice on hygiene has been good. I am most grateful to Fadi and his team (in surgery and at the welcoming and efficient reception) and to Robbie for returning my steak-eating abilities.
Dear Mr Riley
Thank you for your thoughtful and wonderful review and for making the journey to see us at Sandstone.
I am delighted that we were able to find a successful, "ingenious" solution for your complex case. It was a pleasure collaborating with Robbie (Mr Williams) and involving you closely in the planning process to achieved a result that was both clinically stable and natural.
Hearing that you are receiving compliments on your smile and you are enjoying steak, is the best feedback we could hope for. Your kind words has left a nice smile on my face and the team.
We look forward to seeing you at your next review!
Warm regards,
Fadi
Fantastic experience: Excellent dentist! From the first call from the receptionist about my root canal referral, it was positive! The receptionist was lovely and explained everything I needed to know. My appointment was with Kate and she was lovely, caring and took the time to explain and reassure me. It didn't feel rushed and felt like we could go at the speed I was comfortable with. She gave honest advice and put a plan together to sort the issue. She is very knowledgeable and you feel like you're in good hands. On this occasion after investigation, it turned out I didn't require a root canal, but in the future if I needed the treatment, I wouldn't hesitate to book in and get it sorted with Kate. Having previously been an anxious patient, this appointment has made me significantly less anxious, with having such a positive appointment and experience. Thank you!
Claire,
It was so lovely to meet you and thank you so much for taking the time to share such a lovely review.
We’re really delighted to hear that your experience with us at Sandstone was positive from the very first phone call. Our reception team will be so pleased to know their explanations and support helped put you at ease.
I’m so glad you felt comfortable, unhurried and fully reassured throughout your appointment. Taking things at a pace that feels right for you, especially when you’ve felt anxious in the past, is something we are very mindful of.
I’m pleased we were able to investigate everything thoroughly and that a root canal wasn’t needed on this occasion. If you ever do need us in the future, please know you’ll always be looked after with the same care and attention.
Thank you again for your kind words – they mean a great deal to me and to the whole Sandstone team.
Warmest wishes,
Kate and everyone at Sandstone Dental Practice
Fantastic experience: ⭐️⭐️⭐️⭐️⭐️ Life-Changing Experience! I recently had crown lengthening and composite bonding done here, and I honestly can’t express how thrilled I am with the results. From the moment I walked in, Fadi and his team made me feel comfortable and confident about the entire process. I didn't knew what to expect and exactly how everything will look when I camed but the transformation in my smile is absolutely incredible — it’s not just a cosmetic improvement, it’s a complete boost in my confidence. The attention to detail, precision, and care taken during and after both the crown lengthening and bonding procedures was outstanding. Every step was explained clearly, and I felt supported throughout the journey. The overall feeling was that they weren’t just fixing teeth; they were creating a smile that feels so natural and so me. I can’t stop smiling — and I’ve been getting compliments nonstop, so yeah I can't praise Professor Fadi and his assistent Katie enough. Would give them 10 stars if I could
Thank you so much Alin, for taking the time to share such a wonderful review. We’re absolutely delighted to hear how happy you are with your smile transformation - and that it’s given you such a boost in confidence!
It was an absolute pleasure for both of us to look after you throughout your treatment. Your kind words really do mean a lot, and we’re so pleased that you felt supported and comfortable at every stage. Keep smiling — it really suits you! ✨
Warmest wishes,
Fadi, Katie & All the Team at Sandstone
Fantastic experience: Can’t rate Sandstone Dental Practice highly enough. The receptionists were so lovely and welcoming. Kathryn and Katie put me at ease straight away and explained everything to me in detail. I was very pleased with the outcome of my treatment which was to repair a chipped composite front tooth. Kathryn matched up the colour perfectly, gave me a polish. I was so happy with the result, nice to be able to smile again! Will definitely be going back for any future treatment. Thank you so much to the Sandstone Team xx
Dear Sue,
Thank you so much for sharing such a kind review. We’re delighted to hear that you felt so well looked after by our reception team, and that Kathryn and Katie helped put you at ease during your visit. Restoring confidence in your smile is something we take great pride in, and it’s wonderful to know you’re happy with the result of your treatment. We’ll be sure to pass on your lovely feedback to the whole team. We look forward to welcoming you back whenever you need us.
Warmest wishes,
The Sandstone Dental Team
Fantastic experience: Highly recommend, All of the team here at Sandstone dental surgery; they not only restored my faith in dentists, but I want to say a huge thank you to sandstone for given my smile back to me; and restoring my confidence. All of the staff are so knowledgeable and really care for every aspect of your care. A special shout out to Kat Ryan, she sets your expectations; and is always realistic, and the results are brilliant! Kat is extremely talented and the very best cosmetic dentist on the Wirral; I have had the privilege of having my smile restored back to me! Another shout out to Kate Blundell for the complex procedures I have had done with you - i want to say thank you; I truly felt like my care was important to you and the team. Kate knew exactly what the treatment was I needed start and finish, even if the nhs didn’t. Thank you to Matt and Izzy and for their industry tips and knowledge and for making me feel so welcome and their care. Thank you to the Katie’s for all their care. Moreover Sandstone dentist surgery is truly the diamond of the Wirral for dentistry; I highly recommend them and I am also now a package member, so I can benefit from sandstones continued care because when you find that brilliant dentist you trust and have such a good relationship with you keep them. Thanks again all.
Dear Cole,
Thank you so much for such a heartfelt review and for sharing your incredible photos – it really means the world to us to see your new smile shining with confidence. We’re so pleased that your experience with our whole team has felt supportive and reassuring, and it’s wonderful to know that your faith in dentistry has been restored, we know this was a huge obstacle for you to overcome.
Kat, Kate, Katie, Matt, Izzy, and the rest of the team will be so touched by your kind words. We’re incredibly proud to have been part of your journey and are delighted that you’ve chosen to continue with us as a practice member.
Your recommendation and trust mean a great deal to us – we can’t wait to continue looking after your smile for many years to come.
With our warmest wishes,
All the Team at Sandstone Dental
Fantastic experience: Right from the first consultation to my root canal treatment, Kate and team put me at ease. They explained everything very clearly through the whole procedure. I was dreading it but I felt very relaxed. Thank you.
Thank you so much for your lovely review. We're thrilled to hear that your experience with Kate and the team helped put you at ease. We know dental procedures can be daunting, so it's wonderful to know you felt relaxed and well-informed throughout your treatment. Your trust means a lot to us—thank you for choosing our practice!
Fantastic experience: I recently had root canal work at this dental practice which was undertaken by Doctor Kate Blundell.The treatment i received was friendly and very caring , completed extremely professionally and explained to me in a detailed and precise way.I also received a telephone call the day after my treatment asking if i had any problems arising from the dental work which i have not which i also appreciated.The other dental staff who were involved in my treatment were also friendly and very professional.
Dear Peter,
Thank you so much for your kind words! We're really delighted to hear that you felt well cared for and supported throughout your treatment. Kate and the team always strive to provide a professional, compassionate experience, so your feedback truly helps us to confirm we are achieving our objectives. We're so pleased everything went smoothly and really appreciate you taking the time to share your experience.
Best wishes from all the Team at Sandstone
Fantastic experience: I cannot recommend Professor Fadi, his dental assistant Katie, and my hygienist Emma Speed at Sandstones Dental Practice highly enough! Over the past year, I have undergone intensive treatment to address bone loss and a bridge replacement with an implant, followed by Boutique whitening. Throughout every stage of my treatment, their care, attention to detail, patience, and incredible skill were truly outstanding. Thanks to their expertise, my bone loss has significantly reduced and has been largely rectified, and most importantly I am now pain-free. The results have exceeded my expectations! The entire team at Sandstones Dental Practice is friendly, professional, and always accessible. If you are looking for top-quality dental care, this is the place to go. Absolutely thrilled with my smile!
Dear Emma, thank you so much for your wonderful feedback! We’re absolutely delighted to hear how pleased you are with the results of your treatment – and even more so that you’re now pain-free and feeling confident with your smile. It’s been a privilege for Professor Fadi, his assistant Katie, and hygienist Emma to support you through each stage of your journey, and your kind words mean the world to the whole team. We're so glad you felt well cared for and reassured throughout – that’s exactly what we strive for every day.
Thank you again for your trust and recommendation – we’re thrilled to have been part of your smile transformation!
Fantastic experience: I was very anxious at my first appointment, Kate put me at ease with her very gentle and professional approach. After three visits to the practice, Kates work has saved my tooth.
Thank you so much for taking the time to write such a lovely review Alison! It was so lovely to meet you and it really was our pleasure to help with your tooth ✨
Fantastic experience: Kate Blundell and her assistants gave me excellent care during a recent re-doing of a root canal, both in the expertise of the whole procedure and in the reassurance and understanding of the difficulties which were experienced during the treatment to a back tooth which had been beneath a bridge. The kind receptionists also made the whole experience a positive one. I can highly recommend!
Dear Margaret,
Thank you so much for your kind words! We're delighted to hear that Kate and the team were able to provide you with excellent care and reassurance during your treatment. We understand that procedures like this can be challenging, so it's wonderful to know you felt supported throughout. Your recommendation means a lot to us, and we truly appreciate you taking the time to share your experience.
Best wishes, all the team at Sandstone
Fantastic experience: Very professional and always treated with friendly and caring staff. Always do their best to put you at ease and try to make it a pleasant experience. Very pleased with my dental care.
Dear Margaret,
Thank you for your kind words! We’re so pleased to hear that you’ve had a positive experience with our team. It’s wonderful to know that we’ve helped put you at ease during your visits.
We truly appreciate your feedback and look forward to continuing to care for your smile!
Fantastic experience: This is a great Practice. The staff are friendly, helpful and welcoming. I needed significant restorative treatment and I was extremely impressed by the expertise and attention to detail of Fadi and Katie. Their kindness and consideration made the whole process so much easier. I am absolutely delighted with the results.
Dear Gordon,
Thank you for your wonderful review! We’re delighted to hear that you had such a positive experience at Sandstone Dental. It’s fantastic to know that Fadi and Katie’s expertise, attention to detail, and kindness made your restorative treatment process easier.
Your kind words mean a lot to our team, and we’re thrilled that you’re delighted with the results! If you ever need anything in the future, we’re always here to help.
Fantastic experience: I became a patient of Sandstone in about 2017. Up to that point I had had fairly frequent dental visits, many of which included significant amounts of ibuprofen and Paracetamol. Fadi quickly had a tooth removed and replaced it with an implant and a crown. All went well. I then had root canal treatment and a crown on another tooth, with a warning that it might be too far gone. That was almost five years ago with no problems to date. The combination of well executed structural care and a good hygiene program (I had never seen a "hygienist" before) has transformed my dental health. Highly recommended and very good value. Sales of ibuprofen/Paracetamol must have nosedived!
Dear Duncan, thanks for the kind words and the lovely review.
Fantastic experience: Best dentist ever, friendly an lovely, I enjoy going! Thanks your fav costumer xxxx
Thank you so much Kelly - always a pleasure to see you ☺️
Fantastic experience: I have recently had 2 long appointments for root canal treatment with Kate Blundell. Kate and her team were professional, patient and caring throughout. I experienced no discomfort whatsoever during these appointments, and there was an excellent rapport between Kate and her staff.
Dear Gill,
Thank you so much for taking the time to leave such a kind and thoughtful review. We’re delighted to hear that your experience with Kate and her team was positive and that you felt well cared for throughout your treatment.
We’ll be sure to pass on your kind words to everyone involved - it's so lovely when patients appreciate that it really is a team effort to look after you.
Thank you again for sharing your experience.
Fantastic experience: I was referred to Sandstone Dental practice for specialist root canal treatment. Kate and her team completed the procedure over 3 visits and managed to save the infected tooth, which had been troublesome for over 18-months. It was essentially a 'painfree' procedure, which i would highly recommend, especially if you have any concerns undergoing root canal treatment. Thanks again Kate, Izzy and the Sandstone team.
Thank you for your kind review. We're so pleased to hear that your experience with Kate and the team was positive and that we could help save your tooth after such a long period of trouble. Providing pain-free, reassuring care is always our goal, so it’s wonderful to know we achieved this for you.
Your recommendation means a lot to us, and we’ll be sure to share your thanks with Kate, Izzy, and the team. If you ever need anything in the future, please don’t hesitate to reach out, we would be delighted to look after you !
Fantastic experience: How often can you say that you enjoy your dental appointment? Once again I can't thank Emma and Izzy enough for their continued care and advice on dental hygiene .Emma is friendly gentle, caring, informative and knowledgeable. Always made to feel welcome, cared for and one of the Sandstone family. Can't thank them enough x
Dear Helen,
Thank you for your kind words! It’s wonderful to hear that your visits with Emma and Izzy have been such positive experiences. We’re delighted that their approach make you feel welcome and part of the Sandstone family. Your feedback means a lot to us, and we truly appreciate your trust and support.
Positive experience: Hygiene treatment by Emma was excellent as always. I was a bit taken a back to be asked to pay the full cost of the next hygiene appointment 6 months in advance. I understand your concern to avoid no shows. I would be ok to pay a month in advance or maybe 25% upfront. If the same system is still in place next time I have a regular appointment, I will not book 6 months ahead.
Dear Mr Davis,
Thank you for your kind words about your hygiene treatment with Emma. We’re delighted to hear that you have had another positive experience and we truly appreciate your loyalty to our practice.
We fully understand your concerns regarding the advance payment policy. Our intention is to ensure that all patients receive the best care possible, and minimising last-minute cancellations helps us achieve that. That said, we would be more than happy to accommodate your preference and book your next appointment closer to the time if you would prefer not to pay so far in advance.
Please feel free to contact us at your convenience, and we are certain that we can find a solution that works best for you. Thank you again for your honest feedback; it really does help us continue to improve our services.
Fantastic experience: As a nervous patient Emma the hygienist is always mindful and reassuring during the entire process. All the staff at Sandstones are always welcoming and professional. I would not go anywhere else for my dental care.
Dear Carole,
Thank you so much for sharing your experience with us. We're glad to hear that our team's approach has made your visits more comfortable, especially as a nervous patient. Your trust and loyalty mean a lot to us, and we look forward to continuing to care for your dental needs.
Fantastic experience: Emma Izzy an Carmella very professional caring and friendly. They took the time to explain and answer questions. Really happy with all aspects of treatment. Would recommend without hesitation to family and friends. Most importantly the whole process has been a success.
Thank you so much for your review! We're thrilled to hear that Emma, Izzy, and Carmella looked after you so well. Our team often works behind the scenes, however they truly play a vital role in building and maintaining the foundation of great dental health. It's wonderful to know they took the time to explain everything and made you feel comfortable throughout the process.
We're so pleased that your treatment has been a success and that you'd recommend us to family and friends. Your trust means a great deal to us, and we look forward to seeing you again soon.
Fantastic experience: I had root canal treatment at Sandstone with Kate Blundell. It was a long appointment and at all stages I was treated with kindness and consideration. Thank you to everybody involved.
Dear Ruth,
Thank you so much for taking the time to let us know about your experience with Kate and the team. We are so delighted that everything went well and that your experience was a positive one. Wishing you all the very best for your continuing treatment journey.
Warmest regards
Fantastic experience: I was referred to Sandstone for specialised treatment to save a tooth. I am an incredibly nervous patient with high anxiety and a longstanding fear of dentists. Kate and her team were amazing, they were kind, patient, understanding, helpful and I received the highest standard of care I could wish for, with thankfully a good outcome. I will be honest and say that this treatment cost me almost a months wages but given the speciality expertise, and the care and attempts to put me at ease to get me through, it was a price I was willing to pay. Thank you to all.
Dear Alysia,
Thank you so very much for taking the time to leave such a heartfelt review. We are really grateful for your kind words about your experience with us. We understand that dental visits can be very daunting, especially for patients with anxiety, and it means a lot to hear that Kate and the team were able to help you feel comfortable and supported throughout your treatment.
We’re glad that the outcome was positive and that you felt the care and expertise you received was of the highest standard. Our team is dedicated to providing the best possible care, and we strive to make each visit as comfortable as possible, particularly for our more anxious patients.
We recognise that specialised treatment can be an investment, and we appreciate your understanding of the expertise and resources involved. We never take of granted your trust and willingness to place your care in our hands.
Once again, thank you for your kind words, and we’re here for you if you ever need anything in the future.
Fantastic experience: Very professional staff and a great practice!!!!
Thank you so much for your wonderful review Sue! We're delighted to hear that you had a great experience with our team and practice. It was a pleasure to assist you and we look forward to seeing you again !
Fantastic experience: What a truly professional team! I attended Sandstone Dental Practice for advice and treatment of a chronic infection that had developed in one of my teeth that had received root canal treatment (by another practice) many years before. From the outset, the professionalism of Kate and the team was faultless. Following the initial assessment the treatment options and advice were clearly explained to me, this gave me the confidence to know that I was in ‘good hands’! I was completely relaxed during the treatment that took place over two sessions and the whole process was totally pain free. Thanks again to everyone that was involved in carrying out a ‘top job’.
Dear Paul, thank you so much for your wonderful review! We are thrilled to hear about your positive experience. Kate and the team really do strive to provide the highest level of care, and it's fantastic to know that our professionalism and clear communication helped put you at ease.
We are so pleased that the treatment was pain-free and that you felt confident and relaxed throughout the process. Your kind words mean a lot to us, and we're grateful for the opportunity to help with your tooth. Hopefully your review will help give other patients the confidence that they will be in safe hands with us. Thanks again for your feedback and for trusting us with your dental care!
Fantastic experience: From the moment you walk into the door the service is top class and you are made to feel welcome and comfortable by all of the staff. I was referred here for root canal and I was very nervous for the procedure. But Kate is an absolute miracle worker and such a lovely, warm and gentle dentist who explains everything in detail and you can tell that she genuinely cares about you. I would highly recommend.
Dear Jennie, thank you so much for your wonderful review! We're delighted to hear that you felt welcome and comfortable from the moment you walked in. It's great to know that Kate's warm and gentle care made your root canal procedure a positive experience. Your kind words and recommendation mean a lot to us!
Fantastic experience: This practice was recommended when I needed specialist treatment to save a tooth. From the first point of contact, the response I received was helpful and courteous. Dr Blundell undertook a rigorous examination then outlined the options available, risks and costs. I decided to go ahead with the treatment, on the basis of the confidence that I had developed through my contact with the team at the practice. I felt that I experienced clinical and professional excellence, and the treatment was clearly explained. I felt very comfortable during the treatment which was lengthy and fastidiously undertaken. Thank you!
Dear Lesley, thank you for sharing your positive experience! We're so glad to hear that Dr. Blundell and our team provided helpful and courteous care from the start. Your confidence in us and your comfort during the treatment are so important to us. We appreciate your kind words and are happy we could assist with your tooth. Thank you!
Fantastic experience: Such beautiful staff. Kate was so compassionate and gentle, her focus was ensuring I was pain free before any procedure commenced. Good advice given before I left the surgery.
Glyn that’s so kind of you! We are always happy to help
Fantastic experience: Kat and Rhiana, it is impossible to overstate how brilliant your treatment ans care was. Not only did I not feel any pain or discomfort , you were so skilled and gentle I barely felt anything. I was totally relaxed and extremely grateful. Thank you both. Kindest regards Chris
Thank you so much for your kind words Chris! We are so pleased you had a great experience with Cat and Rianna and they were both delighted to know that their care had made such a difference to you ! We look forward to seeing you again soon
Fantastic experience: Fantastic treatment from start to finish. I had an old root canal removed & re filled, Kate was amazing throughout & on the end of the phone for advice a week later too. Very professional practice & would definitely recommend.
Thank you so much for your kind words! We're thrilled to hear that you had a fantastic experience from start to finish with us. Kate and the rest of our team are dedicated to providing top-notch care, and it's wonderful to know that she was there for you every step of the way, even after your procedure.
At Sandstone Dental Practice, professionalism and patient satisfaction are our top priorities, and we're delighted that you found our practice to be just that. Your recommendation means a great deal to us, and we truly appreciate your trust in us. Thank you for choosing our practice, and we look forward to serving you again in the future!"
Fantastic experience: First class service from start to finish . Over the moon with the final result of my treatment at Sandstone. The staff there couldn't be more helpful , highly recommend them
Duncan, thank you so much for your wonderful review! We're delighted to hear that you received first-class service throughout your time at Sandstone Dental Practice. It's so rewarding to know that you're over the moon with the final result of your treatment.
Our team takes great pride in providing helpful and supportive care to all our patients, and we're thrilled that you had such a positive experience with us. Your recommendation means the world to us, and we appreciate you taking the time to share your feedback.
Fantastic experience: I cannot thank Fadi, Robbie and Emma enough for everything they have done for me. I was referred to Sandstone after my crown had failed leaving me with no front tooth alongside a veneer that had receded over the years. With a job that requires me to produce videos to train my colleagues, my confidence took a massive hit. Emma made sure my gums were in the best condition possible, Robbie was then able to complete my bone graft and implant before Fadi replaced my adjacent veneer and impressively highered my gumline to match where my implant would begin. Throughout the entire process it was clear they cared, spending time to talk me through the procedures and consulting with each other to ensure a smooth transition between their specialisms. I no longer have a smile that was mostly gums and my new front teeth look amazing and natural! I have my confidence back, no reservations producing my training videos anymore. My new teeth were also fitted in time for my graduation, meaning I smiled all day and took thousands of photos. Thank you so much Sandstone.
Dear Michelle,
Thank you so much for taking the time to post such a heartfelt review and sharing a lovely photograph of you on a very proud day. Congratulations on your graduation! We are so grateful you chose us to help you along your journey and we are so pleased with how happy you are with the outcome. It was truly our privilege to help you. On behalf of the whole team thank you once again for putting your trust in us and we hope you enjoy many years of happiness and confidence with your new beautiful smile.
Best wishes,
Robbie, Fadi, Emma and the rest of the Sandstone Team
Fantastic experience: Superb service for a root canal. Kate was extremely thorough and explained all the process. I felt no discomfort during or after the root canal procedure.
Thank you so much for your kind words Matt! We really appreciate you taking the time to share your experience ☺️
Fantastic experience: I recently had 2 appointments with Sandstone dental surgery, a d was so impressed by the depth of knowledge, kindness and positive energy shown by the dental team. Thank you so much and I really look forward to seeing the final result
Thank you for taking the time to leave a lovely review.
Fantastic experience: Was referred here from my NHS dentist for root canal treatment. Kate explained everything fully at my first appointment. My second appointment, the root canal treatment, was fully explained throughout the treatment, I was put at ease and made comfortable. Would highly recommend The Sandstone Dental Practice.
Thank you Michelle for taking the time to write such a lovely review. We are so pleased that you were comfortable and at ease in our practice.
Fantastic experience: I want to thank all the wonderful staff who made my treatment a success. A big thank you to Fadi and Rob for all their effort and hard work. It was has made a real difference to my life giving me confidence to smile again!
Thank you so much for your lovely review - we are so pleased to hear what a difference the treatment has made to you Mark and will pass your comments over to Fadi, Robbie and the Team
Fantastic experience: I recently had a dental hygiene appointment, and I must say it was a positive experience from start to finish. The staff were all very welcoming, the practice was clean, and my dental therapist Chloe was thorough and gentle. They took the time to address my concerns and provided helpful tips for maintaining good oral health. I left feeling satisfied and confident in their care. Highly recommend this dental practice for a professional and friendly experience.
Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that your appointment was a positive one.
We appreciate your kind words about Chloe, and we'll make sure to pass along your compliments. Addressing your concerns and offering helpful tips for maintaining good oral health is always a priority for us, and we're pleased to hear that you left feeling confident in our care.
We really value your feedback, and we look forward to seeing in the future.
Fantastic experience: Very efficient, pleasant and only too willing to help with a painful situation. Root canal work too fine for our normal dentist. It still too 2 x 2hr sessions but at least it was done. Thank you
Thank you Bob for your very kind review. We are very pleased to have been able to help with your painful tooth and that you found the process was efficient and pleasant. It really means a lot to know we are looking after you all well.
Fantastic experience: Fadi was fantastic, open and honest about my treatment. I’ve been regularly getting the same treatment (composite bonding) with various dentists over the years and Sandstone has been the best by far. They don’t have 5 stars reviews for no reason!
Dear Lewis, thank you so much for taking the time to share your positive comments with us!
It's wonderful to know that your experience with composite bonding at Sandstone has been the best among the various dentists you've visited over the years. Our team takes great pride in delivering exceptional care, and we're delighted that our efforts have resonated with you.
Thank you again for trusting us with your care ☺️
Fantastic experience: The Sandstone Dental Practice honestly is an amazing place. I had searched for this dentist for months before going ahead with my treatment. My front tooth is dead and after some time had started to go dark yellow/brown colour. I never smiled on pictures, or at least when I did smile my lips would consciously be pressed together to ensure the hideous tooth did not show. After some work from kate I can now smile again. I travelled a good 40mins for my appointments and I would not of had it any other way. All the staff are amazing. Very friendly and always willing to help advise. Thank you so much for my treatment this was more than just a tooth. It’s rebuilt my confidence and I no longer put my hand over my mouth when I talk (to hide the tooth). Thank you all
Thank you so much for taking the time to let us know about your experience. Your decision to entrust us with your dental care and travel the extra mile – both figuratively and literally – is sincerely appreciated. We understand that a healthy and confident smile is more than just a dental treatment; it's a transformation that touches every aspect of your life.
Kate and the entire team are thrilled to have been a part of your journey towards a brighter, more confident smile. Your kind words about our staff's friendliness and willingness to help advise mean the world to us. We strive to create a warm and welcoming environment for every patient, and your feedback reaffirms that we're on the right track.
Fantastic experience: Had to attend for an emergency appointment and saw Kate after having an extraction at their sister Practice Sunlight Dental. As a nervous patient I was so please to be treated with the upmost respect, empathy & care. Kate was gentle and very understanding. I had unfortunately got an infection in the extraction site but Kate treated it and sorted me out with some Anti-biotics and I immediately felt relieved and also the pain had eased considerably. Thank you Kate.
Thank you for sharing your experience with us. We're pleased to hear that Kate provided you with gentle care during your emergency appointment. We appreciate your kind words and are glad we could address the infection promptly. If you have any further concerns or questions, please don't hesitate to reach out. Thank you for trusting us with your dental care.
Fantastic experience: Very friendly and reassuring during the entirety of my visit Have already recommended to my family. Thanks again Kate and Jay.
Dear Mark, thank you for your positive review! We're thrilled to hear that you had a good experience with Kate and Jay. We really appreciate your recommendation to your family. If there's anything else we can do for you, feel free to reach out. Thanks again for choosing us for your dental care.
Fantastic experience: This is an incredible practice with a brilliant team, and if you've read any of my other reviews you will know I am extremely picky. Having not seen a dentist for years, and with significant tooth decay, I am a nightmare patient - dentist-phobic, strong gag reflex and I have chronic illnesses. Despite all of this, the quality of care I have received has been consistently high from each and every member of the team. If you are someone who is nervous of dentistry, you will appreciate the following things: this is (as is clear on the website) a highly professional team with a great deal of in-house expertise in cutting edge treatments. This means that they are more than capable of managing nightmare mouths (which mine is...), which makes you feel as though you are in safe hands. The combination of skill and compassion/willingness to work around the needs of nervous patients is, in my experience, rare. I have EDS and POTS, both rare diseases that impact what injections/treatments I can have, but the dental team had read up on the latest research and had significant expertise; they were able to talk through treatment options, giving me choices I felt I could manage. The hygienist I saw was fantastic, she worked on stabilising the decay in my mouth and getting me a much better routine at home. The other thing I'm very grateful for is the skill of the dental nurses - it's not easy to work in someone's mouth if they have a strong gag response, and it makes a real difference to have people who care a great deal about placing instruments so that their patients are able to relax and aren't triggered. Finally, receptionists who are prepared to go the extra mile to find appointments and in particular to juggle round emergencies are like gold-dust, and I have really appreciated their patience and persistence in finding a schedule for all my appointments. I would strongly recommend this practice to anyone, but those with dentist-phobia and/or complex needs are certain to get real value.
Wow Charlie this is such a wonderful review - thank you so much for recognising that our whole team are involved in your care - it means a great deal that you have taken the time to thank everyone for being a part of your journey to health ! It's a real pleasure for us to be part of this transformation and we don't take for granted that you put your trust in us to look after you !
Fantastic experience: My wife had major problems with her front teeth. Her dentist referred her to Sandstone. Under the remarkable care of Fadi and Robbie the extensive treatment of implants, bone grafts and everything else was performed. Although the treatment took a long time, everything turned out marvelously. The whole team were fabulous and she couldn't be happier with the end result.
Thank you so much for taking the time to write such a lovely review. We will pass your comments on to Fadi, Robbie and the implant team. They will be delighted to hear how pleased you both are with the final results!
Fantastic experience: I was referred to Kate at the Sandstone Dental Practice for specialist treatment through a recommendation from my dentist. Kate puts you completely at ease, explaining the procedure and you know instantly you are completely in safe and professional hands. The treatment was lengthy but I felt very relaxed throughout, in fact, so at ease that I was starting to fall asleep. I even looked forward to the second visit to complete the treatment – not something I would have ever expected from visiting a dentist. I cannot recommend Kate and her team highly enough.
Paul thank you so much for your kind words and for trusting us with your care.
Fantastic experience: I recently booked in for root canal treatment at the Heswall practice with Kate. On the day of my appointment, I was very nervous- but Kate soon put me at ease and reassured me. She also did everything she could to ensure I was kept both as informed, and relaxed as possible throughout the procedure. I wouldn’t hesitate to recommend Kate to any of my friends and family.
Dear Kate, thank you so much for taking the time to leave such a lovely review, it was wonderful to be able to help with your treatment
Fantastic experience: Root Canal - I was extremely nervous, for my appointment today, but I didn’t need to be, I felt I was looked after, from the moment I arrived. Kate and Jan, we’re fantastic, reassured me throughout my treatment always explaining, to me what was going on. So a massive Thank you to the pair of you.
Thank you so much for taking the time to leave a lovely review
Fantastic experience: Excellent service from the Sandstone team. Great care and attention from reception to surgery. Robbie explained the procedure in detail at every step, this very much put my mind at ease. The end result was excellent. Many thanks.
Thank you for the lovely review
Fantastic experience: I had a wisdom tooth removed which was growing below the gum and in the wrong direction it was also close to the nerve. An anaesthtist was also present to ensure all was well prior to the procedure starting, however the whole procedure went very well.Robbie did explain that by no means was the extraction straight forward but thank fully Robbie and his team nailed it. Also the surgery contacted me to offer aftercare support the next day which was really appreciated. Hopefully all will repair itself but it is very reassuring to know that I can call for further treatment should it be needed thank you so much to Robbie and the team.
Thank you so much for taking the time to leave a lovely review
Fantastic experience: Highly recommend. I was referred to Robbie Williams for a consultation regarding an implant. Although rather apprehensive I was immediately put at ease by everyone through their friendly, caring and professional approach. Every aspect of my treatments were explained clearly to me in a relaxed and detailed way with quality of care and support second to none. Robbie is truly an expert in his field and the dental staff in theirs. When you read their website, what it says is what you can be assured to receive. Many, many thanks to you all.
Thank you for taking the time to leave a lovely review
Fantastic experience: Had a great experience with Kate having root canal treatment. She was very reassuring, knowledgeable and I felt at ease the whole time! The procedure went perfect and I’m really happy with the outcome. Would highly recommend Sandstone Dental practice to anyone.
Many thanks for taking the time to leave a lovely review
Fantastic experience: I am really going enjoy writing this review , after receiving lots of help with my first visit to the sandstone dentist regarding my phobia this allowed me to decide to get a smile make over with DR CHIRAG PATEL , well what can I say, he is amazing and what he has done for me is incredible, he is an absolute perfectionist and my smile is fantastic, I am so happy, I cannot thank you enough and again all the dental nurses. I highly recommend this dentist and it’s treatments , thank you all Xxxx
Thank you so much for taking the time to leave a lovely review Liz - it was an absolute pleasure to help and you should be so proud of yourself - you overcame your phobia and managed just brilliantly with the treatment
Fantastic experience: I love my dentist so much & I honestly didn’t think I would ever say that! I have had horrid experiences in the past which led me to create a fear around the dentist but Sandstone has been so lovely to me over the years it’s helped me conquer my fears! I recently completed my implant surgery with Dr Robbie Williams & he was just incredible! I love being treated by Robbie as he always makes sure you feel so comfortable & safe when being treated. I can’t thank him enough for giving me my smile back. Thank you to him & the sandstone team! X
Thank you so much for taking the time to leave a lovely review
Fantastic experience: One word, Excellent! Robbie and the team are top draw, welcoming, relaxing, talking through each and ever step clearly and reassuring on all questions.....Great team, great service and would recommend....
Many thanks :)
Fantastic experience: I was referred to Kate Blundell at Sandstone for her to complete a tricky root canal filling. From the outset I was really impressed by the friendly, caring, professional team who made me feel that I was in safe hands. Following a successful root canal filling I decided to remain with this practice to complete the treatment with bleaching of this tooth. The close working relationship between Kate and Laura and the friendly greeting from reception staff make going to the dentist as pleasant an experience as they can make it. Thank you.
Thank you so much for the lovely review Ann. It was an absolute pleasure to be able to help with your tooth and we are just as delighted as you are with the final result ☺️
Fantastic experience: Kate Blundell and her lovely assistant together inspired confidence that I was in capable hands. I would recommend the practice particularly for nervous patients. Every aspect of my treatment was carefully explained. I’m completely satisfied with the outcome of my treatment.
Thank you for taking the time to leave a lovely review
Fantastic experience: What a great team, my treatment with this practice is the best i have received in 60 years of dental treatments, the young assistant operating the suction device was a godsend. many thanks to all the team. t e bass
Thank you for taking the time to leave a lovely review
Fantastic experience: Dr Fadi did an amazing job with my teeth. He was very personable and attentive. I wouldn't hesitate to recommend him to anybody. The dental nurses were all wonderful and super efficient. I can't thank them enough!
Thank you so much for the lovely review - it's been a pleasure to help with your journey
Fantastic experience: A few weeks ago, I had a supernumeray tooth removed at Sandstone Dental. Dr. Robbie was brilliant. He was calm and informative with his wealth of knowledge and expertise. I had the tooth removed with LA, and the whole process was pain-free. Not to mention the fantastic after care, the practice were there to answer any queries or concerns, and they checked in through phone call a day after the procedure. The healing process was quick and pain-free after the first day. I can't thank Dr. Robbie enough for the positive experience I received. Thank you!
Thank you so much for taking the time to leave such a lovely review.
Fantastic experience: I am a Dentist in North Wales but recently had to refer a family member who needed specialist-level care that I do not provide. I had no hesitation referring to Sandstone as that's exactly where I'd go myself if needed. The care you'll receive is outstanding and the staff are some of the kindest people you'll meet.
Mike thank you so much for your very kind words - we always treat our patients as we would our own family but never take for granted that you have trusted us with their care - it is always an honour to assist a colleague
Fantastic experience: I am so pleased with the results of my invisalign treatment with Dr Chiggs! From the start I felt he understood what I hoped to achieve with my smile and I was confident every step of the way that I'd get my wish. I still can't believe this smile is mine - thank you! Also a special shout out to Jess who was amazing throughout!
Thank you so much for taking the time to leave a lovely review
Fantastic experience: Unfortunately, I had to have an extraction of a side tooth, and knew I would be left with a gap which would be seen if I smiled. I deliberated for a long time before I chose to proceed with a dental implant procedure. I had preconceived ideas that it would be painful, and being a nervous dental patient anyway, was apprehensive to say the least. From the moment I met Robbie and his team, I felt reassured and more than happy to proceed. Although the process was lengthy, i suffered no pain whatsoever at any point. I was fully informed at every appointment of exactly what would be done, and had every confidence in Robbie that he and his friendly team had my best interests at heart. Any questions I had were answered in great detail, so I felt happy and confident at every point in the procedure. I am extremely grateful for the care and support I received, and am delighted with the result. I have no hesitation whatsoever in recommending Robbie to anyone who is considering having a dental implant.
Many thanks for taking the time to leave such a lovely review.
Fantastic experience: Simply excellent treatment. Wonderful patience throughout a long procedure. I can't praise enough. Thank you very much Ann
Thank you so much
Fantastic experience: My teeth feel amazing!! Thank you, really knowledgeable and friendly :-)
Thank you
Fantastic experience: I can strongly recommend this practice. It was my first visit to the hygienist since joining Sandstone and it was probably the most comprehensive examination I have ever had off a dental hygienist. Emma, the hygienist and Rihanna the dental nurse explained everything brilliantly and I left felling reassured that my dental health is in great hands.
Thank you for taking the time to leave a lovely review
Fantastic experience: Excellent dentist Professional experienced and fantastic results
Thank you Chris, we are so pleased you had a positive experience ☺️
Fantastic experience: A big thanks to Dr Robbie Williams at Sandstone Dental practice! He was able to take my stitches out in a very calm, relaxing and most importantly pain free way. Can’t thank you enough!
Thank you
Fantastic experience: Emma is brilliant. Reassuring, professional and excellent if you're a nervous patient!
Thank you
Fantastic experience: Very good service. and very good staff
Thank you so much
Fantastic experience: After a thorough consultation I decided to have a tooth extraction. Although I’ve had major surgery for other health issues in the past I was still anxious about the dental surgery. I really don’t know why I was worrying as the staff, nurse and surgeon were absolutely fabulous from beginning to end. Thank you for the reassurance, the painless extraction and the great aftercare. Highly recommend. Thanks Drew , Louise and the team - I’m healing great.
Thank you for taking the time to leave a lovely review
Fantastic experience: Emma the hygienist is wonderful at the Sandstone Dental Practice. Previously my cleanings had been quite uncomfortable, but with Emma I haven't felt a thing. Highly recommend them.
Thank you so much for your kind words
Fantastic experience: I would highly recommend! Great care !!
Thank you
Fantastic experience: This is my 2nd referral to this practice for Root Canal therapy, which is no longer covered on the nhs contract. I cannot praise Kate Blundell and her assistant Laura highly enough. From first consultation with Kate she instantly put me at ease, and was so friendly and knowledgeable but approachable. Her treatment plan and provision is first class, and watching her rapport with her assistant Laura, it’s was great to witness the teamwork between them, which adds to a great patient experience. You really don’t feel like your at the dentist and my two hours in the chair while getting my root canal treated, flew by as Laura & Kate keep you entertained. It’s the little touches like a comfy pillow under my head while I’m in for long appointment that I really appreciated and the fact while being master at what she does, Kate is very down to earth. Please don’t be scared at the thought of root canal treatment, it sounds invasive but Kate does amazing local anaesthetic blocks and you don’t feel a thing. I have worked for the nhs for 24 years and while it goes against the grain to think about joining a private practice, the current nhs dental contract does not provide much in the way restorative treatment for those of us who have had extensive dental work in the past that now requires revision. So I will be joining Sandstone as a patient at their next intake or their sister practice Sunlight dental practice in port sunlight. Great team & Amazing, care. Thank you so much.
Thank you so much for taking the time to leave a lovely review
Fantastic experience: I am an extremely anxious person when it come to the dentist, I was referred to sandstone and seen Robbie Williams, after my consultation with him my anxiety levels dropped so much, he listened and explained the full tooth extraction to me, he promised me I wouldn't need sedation as besides a bit of pulling and tugging I wouldn't feel any pain,. I cannot thank Robbie enough for all his reassurance and turning it into a pleasant experience. I also recieved a telephone call the following day to ask how I was doing, thank you to all the staff especially Robbie for helping me, I would 100% recommend sandstone dentist xx
Thank you for sharing your experience
Fantastic experience: My wife, as a life-long nervous dental patient was incredibly anxious about having a tooth extraction. Having the option of sedation really helped and both Martin (Anaesthetist) and Robbie (Dentist) spent time prior to any treatment listening to her fears and concerns and continued this support whilst it was underway. This approach really helped her and she would highly recommend Sandstone if you are considering different providers and wouldn’t hesitate to use them again
Thank you so much for your lovely review and recommendation for others. We are delighted the team could help with a successful outcome for your wife’s treatment
Fantastic experience: I called regarding my son who banged his front teeth. What a legendary team where I was reassured within a few hours by Prof Jarad and Prof Sondes. Thank you every so much. Your kindness went a long way. May goodness only ever come to you all ..
Thank you for taking the time to leave a lovely review
Fantastic experience: I can't say Kate and Laura made my trip to the dentist an enjoyable one . . . that would be near impossible but they came pretty close. It is a well run and intimate setup with bang up to date techniques and equipment. Very well done. I can not praise this dental practice too highly.
Thank you for taking the time to leave a review for us
Fantastic experience: Excellent attention cannot fault service
Thank you so much Michael, for your kind words - it means a lot to know we are doing things right !
Fantastic experience: I am extremely happy with the treatment I have received. The only concern I have is the time it takes to get an appointment , although in an emergency I was treated fairly swiftly. Frank
Thank you Frank & Christine for your kind words and feedback - we are aware of the issues with booking times and working on it - we will soon have a sister practice opening which should decrease waiting times significantly
Fantastic experience: The care and treatment I received from Dr Essam and staff at sandstone was excellent . After two years of having problems with a root canal which my own and another dentist could not finish , obie has now completed the work and I now have no pain in my face . I would highly recommend the practice and would return without hesitation if I needed further specialist care .
Thank you so much for taking the time to leave a lovely review
Fantastic experience: After almost 30 years with a severe dental phobia, I was recommended to have a consolation at Sandstone with Robbie, from another practice who couldn’t treat me with the fears I had, he was extremely understanding and took the time I needed to help me have 2 teeth out, he arranged sedation for me, and never did I feel rushed, and finally I’m pain free and can honestly say he overcame my huge fear I had, and I will continue with Sandstone without further fear. I can sum up by saying Thank you to the whole of the staff who where nothing short of friendly, understanding and professional.
Thank you so much for taking the time to leave a lovely review
Fantastic experience: Can not thank Mr William's and team enough for the care of my son today. Professional and knowledgeable, thank you.
Thank you so much for taking the time to leave a lovely review
Fantastic experience: I went to Sandstone Dental Practice to improve my smile, and was consulted by Dr. Chiggs to follow the course of Invisalign treatment followed by teeth whitening and composite bonding. The service from Chiggs, Jess and all the team was outstanding from start to finish and I am delighted with the results. I would highly recommend seeking consultation from Chiggs if you are looking for a non-invasive smile makeover done the proper way.
Thank you so much for taking the time to leave a lovely review
Fantastic experience: An excellent practice, I was very pleased with the outcome. Highly recommended
Many thanks for your review, we really appreciate it.
Fantastic experience: I had an appointment today with hygienist Emma Speed. I wasnt looking forward to the appointment because I have such anxiety around dental work of any kind and I hadn't had a hygienist appointment for about 20years.!!! Both Emma and her dental nurse Laura made my appointment so much easier on my nerves than I expected. They didn't judge me, they were both just lovely. I was really happy with the outcome and have booked to see them again in 3 months. I have dental work (fillings etc) scheduled for the end of August and, after my hygienist appointment, I do not feel half as nervous about that than I did before. They are all really lovely at Sandstone and I'm glad I have finally started to get my teeth sorted out, I definitely chose the right practise!!! Thank you also to Millie the receptionist for her prompt work in sorting out my practice plan membership Xx
Thank you so much for the lovely review - it’s wonderful to hear you feel more confident already - we look forward to seeing you for the next stage of your journey and will pass your comments over to Emma and Laura
Fantastic experience: Excellent service. Very well looked after in a calm and caring environment. Both Catherine and Millie were lovely throughout the visit. All the treatment undertaken was explained well and as expected. Highly recommend
Thank you so much for your kind words Mary - we really appreciate you taking the time to write such a lovely review ☺️
Fantastic experience: Very welcoming and professional staff! Surgical tooth extraction carried out by Mr Williams went great and all steps and possible outcomes were thoroughly explained to me.
Thank you so much for taking the time to leave a lovely review
Fantastic experience: All of the staff here are very friendly. I have had some anxiety about visiting the dentist in the past I was made to feel comfortable and relaxed. I have visited the hygienist and had procedures with Kate, and with Chiggs and his dental nurse Jess. Everything was smoother and easier than I expected and I've been really happy with the results. Highly recommended.
Thank you so much for taking the time to leave a lovely review
Fantastic experience: My son recently had to undergo a minor operation on the pallet of his mouth to remove an extra tooth that had been found during a recent visit to an orthodontists to have a brace fitted . They recommended Mr Williams at the Sandstone Dental Practice . From start to finish they were excellent and could not be faulted . The care taken to help my sons apprehension ( scared 13yr old ) regarding the operation was 1st class . Mr Williams explained the whole process to him putting him at ease . Once completed the after care was again faultless . For any patient who is nervous or worried about a visit to a dentist or any parent that is anxious about their child's treatment then from our experience I can highly recommend the whole team and Mr Williams at the Sandstone Dental Practice
Thank you so much for taking your time to leave a lovely review
Fantastic experience: As a fellow Dental Professional, I specifically chose Kate Blundell to do my root filling. She is a Specialist in Endodontics, so is an expert in her field. All her work is done under a microscope using the latest materials. This means it has given my tooth the best possible chance of lasting a lifetime. Other than that, Kate is also blessed with having the most relaxing and reassuring chairside manner. It was a pleasure having my treatment done by her. I would not hesitate to recommend her highly to anyone else needing Endodontic care.
Thank you so much Jonty for your kind words and for trusting my team and I with your care, it was an absolute pleasure to treat you! Warmest wishes, Kate
Fantastic experience: I was originally referred to this dental practice by my own dentist for root canal treatment but my tooth was not suitable so I had a dental implant instead. I was initially very nervous but both dentists I saw and all the other staff were able to take the fear out of the process for me by their kind and caring attitude. I was very pleased with the outcome and would highly recommend the practice. I would have no hesitation in choosing them for further treatment should the need ever arise.
Thank you for taking the time to leave a lovely review
Fantastic experience: A root canal is not a pleasant experience but Kate and her team go above and beyond to make you comfortable throughout. Everything is carefully explained and you feel very safe in her hands. Thank you Kate.
Thank you for the lovely review
Fantastic experience: Was very nervous but from my first visit Dr Kate Blundell and her team put me at ease. The kindness and professionalism made me feel calm and relaxed. Cannot thank Dr Kate Blundell enough and would definitely recommend The Sandstone Dental Practice.
Thank you for sharing your experience, we really appreciate it
Fantastic experience: Prior to receiving treatment at Sandstone, my daughter was anxious and nervous about going to the dentist. However the care and compassion given to her during her appointments and treatment was excellent. She has now had a positive experience which has meant now that she is no longer frightened.
Thank you for taking the time to leave a lovely review
Fantastic experience: Thank you so much to the team at sandstone dental practice,i was extremely anxious, they were very kind and understanding,and made me feel at ease. i would thoroughly recommend them to anyone who suffers with anxiety. cathy rothwell
Thank you for taking the time to leave a lovely review
Fantastic experience: I found the experience very relaxing and caring and the both the hygenist and her assistance provided excellent care
Thank you for your kind words and taking the time to give us feedback
Fantastic experience: Yesterday, I had a three roots of a broken tooth extracted, I was dreading the experience. Dr. Robbie Williams and his assistant Suzanne were brilliant and very professional, they were very reassuring beforehand and throughout. It was easier for me than having a filling, no drilling necessary and no pain. Aftercare was explained in detail by Dr. Williams and a follow up email with a reminder of aftercare. Altogether a very efficient and professional dental practice.
Thank you so much for taking the time to leave a lovely review
Fantastic experience: I was recommended to go to the Sandstone practice by my Dentist Matt at Greasby Dental and saw Kate. Right away she put me at ease, had a lovely smile and approach and carefully explained my treatment plan. I returned yesterday for a root canal treatment but sadly the tooth wasn’t suitable to complete this. Kate had warned me that this may happen . Her Dental nurse Laura and the girls in Reception were also very nice and friendly, It is expensive but it is private and quality is worth paying for. I highly recommend Sandstone and in particular, Kate.
Many thanks for talking the time to leave us a lovely review
Fantastic experience: I recently had root canal work undertaken by Katie Blundell at the Sandstone Dental Practice. The treatment has been extremely successful and because of her expertise, care and relaxed but professional approach I found it a very positive experience.
Thank you
Positive experience: As an extremely anxious, phobic patient, I took a great deal of time, care and courage to contact a dentist I felt I could trust to take care of my broken back tooth which I knew would need an extraction, and was terrified of. For both my sake and the dentists sake, it was imperative that I could be sedated for the procedure. I want to start by saying that once I was in for my procedure, the level of care was fantastic; the dentist, nurse and anaesthetist were calm, chatty, friendly and didn't make a big deal of my tears and stress. They also allowed my partner to be in with me for the entire procedure,and the nurse also played some music I like in the background. The IV sedation was a godsend- I don't remember a single thing about the procedure even though I wasn't put to sleep, it is such a critical service for people like myself, and I imagine important for the dentist too so that they're able to actually do their job. Unfortunately a few things let the whole experience down, and whilst I understand covid was likely to blame for some of it, the long waits I had to endure were very stressful and anxiety inducing, which was disappointing given that after reading positive reviews on a dental phobia website, the reason I contacted them in the first place was because I felt they could help me with that. I booked my appointment online as instructed after sending the dentist a lengthy message explaining my situation, my broken tooth and the pain it was causing me (I spent months living off of a diet of both ibuprofen and paretomol, and had to lay my face on a bag of frozen peas in bed). I made the booking on the 12th October, and straight after I received a message from them saying a huge well done for the courage that took- it was so appreciated and lovely! Unfortunately the earliest I could get in for my 1st check over was over 6 weeks away. Once I'd had my appointment (about 10 minutes) where X rays were taken and the extraction/sedation was discussed, after going to reception they informed me that I couldn't have my tooth removed until February because of my need for sedation! I understand the anaesthetist was going home for 3 weeks over Christmas, but a 3 month wait was much longer than I was prepared for, was a big shock to my system and I burst in to tears in the reception area, especially as at the time I was in a lot of pain too. When you are anxious, every day that you wait is a day for you to over think, catastrophise and build up the fear. The entire point of offering sedation is to help anxious patients, so to have such long waits because of it seems counter intuitive to the cause. There was simply no way a dentist would have been able to remove my tooth without it. I will say the receptionists were very understanding, amazing in trying to do what they can to get me in earlier and staying in regular contact to keep me updated. I finally had my tooth removed on Friday. My appointment was at 3pm, but after arriving they asked me to wait in the car with my partner, and I wasn't called in until 3.30, giving me 30 mins to build up the stress even more and anticipate the procedure. As a full paying private patient the process was expensive, although I believe they knocked off the cost of my first appointment without me saying anything; I can only assume that it was because of the waiting, and is much appreciated! Even still, for 1 tooth removal with sedation I paid around £440 (the estimate I received was about £110 more). I want to reiterate that the level of care I received once in my appointments was patient, kind and wonderful which is why I feel awful saying that the bits in between let the experience down. There were 18 weeks between me making the booking, and finally having the tooth removed, and on top of the 30 min wait before the procedure, I can't help but feel disappointed by this. Apologies for the lengthy review, but I wanted to give an honest account to help other people in a similar position!
Many thanks for taking the time to give us some really good constructive feedback. After reading it we have decided to put some changes in place to improve the service. With regards to length of time waiting for the appointments, this is mainly as you had thought, the pandemic. There is a huge backlog of patients who have been unable to access NHS treatment, or not willing to wait for months or even years for treatment on a waiting list and this has meant that the service we provide has been put under more pressure, with an unprecedented amount of patients needing our help. We do hope in the future we will be able to operate on a more normal basis, Also because we use an anaesthetist for sedation, it does sometimes take a bit longer to align everyone's diaries. I think in general, our waiting times are about 6 weeks at present, which we don't feel is good enough however, the demand for our level of care is unprecedented at the moment and we only have 2 surgeries running 6/7 days a week so cannot do any more to help with this in the short term. However, we will be doing our very best to get patients assessed and treated as soon as physically possible.
All our new patients have a 30 minute initial consultation, it's possible that as you were anxious it may have felt like a shorter appointment? Again, with having to wait in the car, we agree this is not ideal but under current guidelines due to covid and our Practice being a little on the smaller side we feel this is something we have to adhere to at present to help reduce contacts.
We really do appreciate our patient's feedback and aim to improve our service with every review left.
Fantastic experience: Thank you to Kate for making me so at ease after having a bad experience with another dentist. I went to Kate for a route canal and everything went so smoothly, with no problems at all. I felt absolutely no pain whatsoever and felt so relaxed. I felt like I could of fell asleep in the chair during treatment. I had virtually no pain afterwards, it was so minimal. Thank you for giving me such a pleasant experience. I really needed it after such a bad experience with a dentist elsewhere
you are welcome. Your feedback is very important to us and we are glad we were able to help. Best regards Sandstone team.
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