
Crescent Lodge Dental Practice

Information about Crescent Lodge Dental Practice
SW4 9BN, London
Opening hours
- sunday: (closed)
- monday: 8h-20h
- tuesday: 8h-20h
- wednesday: 8h-20h
- thursday: 8h-20h
- friday: 8h-20h
- saturday: 9h-17h
Welcome to Crescent Lodge Dental Practice - one of the most prominent dental practices in London, equipped with the latest technology. Our modern premises are in a stunning Georgian building with a beautiful interior, offering the best clinical options and patient care. Our award-winning team is devoted to providing exceptional care to our patients. We invite you to experience a unique dental care experience in London by choosing our practice. We assure you that our patients' well-being is our top priority.everything we do.
Our comment from Best Dentists about Crescent Lodge Dental Practice:
Crescent Lodge Dental Practice is a highly regarded dental clinic in the UK known for its friendly and attentive staff. Patients consistently praise the professional and caring nature of the team, emphasizing their experience of excellent dental care and treatment. The clinic maintains a clean and welcoming environment where patients feel comfortable and well-informed about their treatments.
Some highlights based on patient feedback include:
- Exceptional staff: The team is described as friendly, professional, and efficient, with many patients specifically mentioning the remarkable service provided by hygienists and dentists.
- Punctual and thorough: Many users appreciate the timely appointments and the thoroughness of work done during their visits.
- Comfort and care: The practice excels in making even nervous patients feel at ease, thanks to attentive explanations and the calming demeanor of the dental staff.
- Flexible appointment scheduling: Crescent Lodge offers convenience for patients needing urgent care, often managing to accommodate last-minute appointments.
- Longstanding reputation: Many reviewers express loyalty, with some patients returning for years due to consistent positive experiences.
Overall, Crescent Lodge Dental Practice is highly recommended for anyone seeking quality dental care from a welcoming and professional team.
Services and Treatments
Crescent Lodge Dental Practice: Reviews
Fantastic experience: Lovely practice with friendly and helpful staff
Fantastic experience: Excellent care and quality of work. Very professional service.
Fantastic experience: They are very clean and throughly in their treatments. You know exactly what is done to you and more importantly how much it’ll cost you.
Fantastic experience: I got a same day appointment. And the hygienist was excellent. Very knowledgeable and efficient
Fantastic experience: I was seen on time for y dental hygiene session. The staff were as usual very friendly and efficient
Fantastic experience: Who wants to go through the whole process of having a dental implant fitted? I do - when Dr Andreas Jahnigen and Marie are in charge, the dream team! The entire treatment was expertly done, every step was clearly thought through, mapped out, and explained to me. I was treated with great care throughout by Andreas and Marie. A great looking implant - and I never even needed a painkiller… I call that amazing!! Tausend Dank et merci mille fois!
Dear Anna, thank you for your wonderful review. I will pass along your comments to the Joanna and Dorota. Until the next time we meet, take care!
Fantastic experience: Experience with Edyta was awesome as ever. Her service and interactions are so good that I actually look forward to the appointments!!!
Dear Anthony, thank you so much for the kind words. We are sharing them with the team
Fantastic experience: Rachael Suffern was professional, caring, pain free, and gave a clear explanation of every step of the procedure.
Dear Clare, thank you for your feedback. It means a lot to us
Fantastic experience: I had a Hygenist appointment with Edyta, she was kind, professional and helpful and I left with a smile - Thank you Edyta!
Thank you Bimba for the lovely review. We will share it with Edyta
Fantastic experience: I’m very pleased with the experience. From the moment I arrived, I was treated with great professionalism and care. The hygienist was not only thorough and gentle during the cleaning, but also very kind and informative. She took the time to explain everything clearly and gave me helpful advice on how to maintain my oral hygiene. Overall, it was a very positive experience, and I felt well looked after. Highly recommended!
Thank you so much for all your kind words. Seeing patients happy as you are makes our job the most pleasant and rewarding.
Fantastic experience: I was trying all day to get emergency appointment and contacted about every number online I came across - first appointment offered was in three days! Crescent Lodge offered to see my daughter (she has lost a tooth)right away and it was almost their closing time.They were kind and offered great care and understanding. I highly recommend Crescent Lodge
Dear Ankica, we were happy to help knowing the circumstances. Glad we were able to sort things out for her.
Fantastic experience: Efficient and polite as ever. You are always left with options for future treatment but they are never pushy.
Thank you Damian. Our aim is for our patients to feel part of the practice and decisions taking for their treatments
Fantastic experience: V professional prompt and courteous treatment. V well run practice
Thank you Marianne. Your words means the world to us
Fantastic experience: The building is beautiful with easy transport links. The staff are friendly and welcoming at reception. Hussain is a skilled and knowledgeable dentist and I’m incredibly happy with the service I’ve received. Thank you so much.
Dear Cecilia, your feedback made our day and inspire us to continue improving and making difference in our patients life
Fantastic experience: Maria and Alex make a Dentist trip much less daunting than expected - verging on enjoyable!
Thank you Edward for your review and kind words. Our team will always thrive to make patient journey as pleasant as it could be
Fantastic experience: Great hygienist who is positive and friendly! Thank you.
Dear Lucy, thank you so much for your time leaving as a review. It is much appreciated and shared with the team.
Fantastic experience: Excellent help from Edyta as always. Perfect mix of professionalism, kindness and fun.
Dear Saskia, what a kind words. We shall make sure Edyta have your feedback
Fantastic experience: Great team to help with getting convenient and timely appointment and both hygienist, (Edyta)and dentist ,(Joanna ) are friendly and professional making the whole experience much more pleasant as well as reassuring that you getting the best treatment possible
Dear Kate, thank you for the amazing words. We are truly humbled by your review.
Fantastic experience: Dr Alex is the most professional dentist I have ever come across. His constant communication throughout treatment makes you feel extremely at ease, he takes into account any anxiety or worries and ensures your comfort at all times. I’ve struggled to commit to constant treatment for years, having had poor previous experiences with other clinics, but for the first time in my 30 years I’ve had no fear returning to receive Treatment multiple times and each time I come away feeling like I couldn’t possibly have had a more comforting experience. The whole practice is always clean, calming and the staff are all lovely. I can’t thank them enough, and would recommend highly.
Dear Brooke, what a nice words. We are happy to hear you are satisfied with Dr Alex and the team. We will be always here for you. Best wishes.
Fantastic experience: Alex has been fantastic in helping source and resolve serious dental pain. He managed to quickly locate the issue and provide a remedy that prevented major dental Intervention and unnecessary works. A gentle nature and communication style - he explains everything well. Perfect!
Dear Dom, thank you for the kind words and your review. It has been shared with Dr Alex
Fantastic experience: This practice was recommended by a friend, I was looking for dental service that was professional, gentle, welcoming, and proficient. This practice on my first visit felt like good fit. I am glad I finally booked an appointment.
Fantastic experience: Good experience with hygienist. And reception were able to reschedule an appointment at last minute when I was stuck in traffic.
Thank you so much for your review. It has been shared with the team. You know - you can count on us :)
Fantastic experience: Great service. I got seen at short notice and they really took the time and helped me with my problem.
Thank you Joseph, your review is appreciated
Fantastic experience: A big thank you to Andreaas, Marie & Carmen for my treatment under sedation yesterday. What could have been a stressful ,nerve-wracking experience for me was immediately qaushed with their consideration and empathy. I would recommend that anyone who needs dental work but is a nervous patient visit for a positive experience. They have certainly given me more confidence in visiting dentists. Many thanks again
Dear Nik, thank you so much for your nice words. We made sure Rachael received your feedback. We will be looking forward helping you in the future.
Fantastic experience: Welcoming reception, excellent oral hygienist, no waiting. Friendly and efficient.
Dear Stefan, thank you so much for your kind words and feedback. We truly appreciate it
Fantastic experience: Alex made me very comfortable considering I hadn't seen a dentist for 29 years and was very nervous.
Dear Chris, thank you for your review. We will be sharing this with Dr Alex
Fantastic experience: The dentist there told me "honestly, you should not feel any pain". When a dentist tells you "honestly", you usually run. Well, it appears that it was really pain free ! All was clearly explained, what I could feel afterward (nothing in fact). Great dentist !
Dear Daniel, thank you for your honest feedback. We always thrive to offer the best to our patients
Fantastic experience: I have been their patient for over 11 years and I hope to be there for more years. They take care of my teeth like no one in the UK. Even my spouse is a patient there. EXCELLENT care and customer service. Attention detail it very much appreciated
Hi Nelson, we are very happy to have provided you with such a positive experience!
Negative experience: I’ve been an existing patient at this practice for a year and a half. It’s become to clear to me, that this clinic operates to make a profit rather than truly spend the time and care for their patients. In my case, they are not diligent with their dental cleanings. Further, they are charging almost as much as the original cost of my overnight retainers to replace the existing tray. This is poor form, as most dental practices either provide you one or two spare sets of retainers, or replace these retainers at no cost. I would suggest any new patients look elsewhere for their dental treatments.
Dear Amy, we kindly ask you to contact the practice to resolve your issue. Unfortunately, we were not able to allocate you to our system.
Fantastic experience: I’m always so impressed with the service Crescent Lodge provide. I will never go to anyone else about my teeth, even though I now live miles away. The staff on the front desk are always really helpful and smiley. Nazir has such a way of making me feel calm and he ensures I understand everything. I really could not recommend this dentist enough, thanks Crescent lodge - as always!
Thank you Cecily. Your kind words are appreciated and we shared them with our team.
Fantastic experience: Had a very peaceful couple of hours in the company of Dr Joanna and the Crescent Lodge team. Thanks!
Dear Robert, we are happy to hear you had great experience with us. Your feedback is shared with the team
Fantastic experience: Punctuality, efficiency, thorough check ups by experienced professionals. Successful treatments. Good and friendly reception by very helpful staff.
Dear Carlos, thank you for your kind words. We ensured they are shared with the wider team.
Fantastic experience: Super easy and super knowledgeable. Joanna & Aidin have been excellent, talked me through and explained everything in detail. I would recommend.
Dear Steven, what a nice words. We are thrilled to hear you are happy with us. See you on your regular visit
Fantastic experience: The best dental practice I have ever used - great service and high quality care.
Thank you Marek. Your feedback made our day.
Fantastic experience: Seldom cheap, but always really excellent! Wouldn’t entrust my mouth anywhere else
Dear Richard, thank you so much for your time leaving us a review. We do appreciate it and glad to see you are happy.
Fantastic experience: My dental appointment with Alex went smoothly no issues found. Maria my hygienist is thorough and prior you are asked to let her know if you need her to stop at anytime. Very professional care.
Dear Pamela, thank you so much for your feedback. We made sure Alex read your review
Fantastic experience: Edita is so fanatastic, I am not the best patient but seeing Edita is now an enjoyable and might I say a ‘relaxing’ experience! Thank you Edita for my wonderful clean teeth! You are the only hygienist I will go to. Xxxx
Dear Emma, thank you for your nice words. We will share them with Edyta.
Fantastic experience: Super team. Stella is exceptional and a pro.
Thank you A E. We are happy to see you are satisfied
Fantastic experience: Excellent. Everyone is courteous and helpful. And the standard of dentistry is first class
Dear Veronica, thank you so much for the great words. It is appreciate by everyone at Crescent Lodge
Fantastic experience: Excellent service from initial phone call to consultation. Highly recommend
Dear Sean, thank you for your time to write us a review. It is appreciate it
Fantastic experience: A consistently positive experience for me at Crescent Lodge dental practice, this week no less. My routine check up was thorough and very satisfying. Nasir included a scan of my teeth and was able to settle the cause of a shadow on one of my teeth. No action needed for now - a welcome outcome! Edyta (hygienist)was brilliant as always. I credit her for getting my gums -especially a problem area- back to top form. An excellent team!
Dear Catherine, we are so pleased you enjoyed your visit to Crescent Lodge Dental Practice! I will pass your kind words to Zahra and Edyta. Best wishes
Positive experience: Before my wife pass away she believed in Crescent lodge Dental Practice, since I work for uncle S, I had other avenues. I had a few things done with Crescent lodge dental but my wife sold me on this dental agency, but with every appointment my wife made sure her cleanings were up to date and her teeth check and all was great, as she believed in Crescent Lodge Dental.
Thank you Rudolph. We are sorry about your loss. You know where to find us when you need
Positive experience: I find the Dentist as always welcoming and professional. I have been using this practice for over 15 years. I have always found the reception staff fantastic and welcoming until today. I arrived and there was three receptionists present. One was taking a phone call, I patiently waited infront of one who wasn't on the phone. She didn't even look up at me. She could have said " just a minute please", I would of understood. Instead, without raising her head, she asked, "Can I help you?" I explained that I had an appointment after a brief she said "take a seat". At no time did she raise her head. The coldest welcome I have experienced at this practice. Professional Dentist, Professional Hygenist, unprofessional receptionist, very sad as politeness costs nothing.
Thank you Ton for the feedback. It is much appreciated and it will be shared with the team. Can we ask what we missed for 5 stars?
Fantastic experience: Really felt listened to and given sufficient time. An excellent example of shared care; fully involved in my treatment plan…Thank you
Thank you Uchenna for the lovely words. Your feedback is passed onto the team
Fantastic experience: I'll preface this review by saying that I'm typically a nervy customer when it comes to anything dental related. What I can now say, is that these nerves are totally misplaced when it comes to Crescent Lodge. Over the past week, I've had an emergency dental issue which resulted in a root canal. In this time, I've had the pleasure of dealing with three doctors; Rachael, Alexander & Danielle. All three have been thoroughly professional & done everything they possibly could to ensure that I was comfortable. Along with this, the reception staff have been incredibly helpful & have responded to me promptly (far quicker than I'd reasonably expect). The level of care is second to none. The team really does go above & beyond.
Dear Stephen,
Thank you from the bottom of our hearts for your kind and generous words. Your review made our day and confirms why we love what we do. We are happy to see that we helped you with your dental “nerves” and we are looking forward keeping care for you.
Fantastic experience: Dentistry used to be a painful nightmare. But my experience of Crescent Lodge is the polar opposite. A special shout out to the perfectionist and painless @RachaelSuffern who does world class work so incredibly pleasantly.
Dear Rob, thank you for the kind words. Dr.Rachael is always thriving to provide best dental care for her patients. We will share this with her and her dental assistant.
Fantastic experience: I had a hygienist appointment with Bretton. He was very kind, explained everything well, and did a thorough job!
Dear Mia, thank you for the nice words. We shared your feedback with Brett.
Fantastic experience: I attended an emergency Dental appointment Wednesday here after suffering from days with a severe tooth infection in my right back molar causing headaches and pain so bad I could not sleep well for several days. I had contacted 111 who had given me an emergency appointment and antibiotics; but this did not help - they could not help further and my own dentist had no appointments (the sob story of NHS Dentist in England - absolutely horrendous). I'm so glad I was seen in a professional, polite and clean environment so quickly. My Dentist Nasir (and hygienest Helga) listened, did his own checks and offered me a great emergency solution I had not heard of and was not offered on the NHS - nerve extraction! Not only was this a relatively quick procedure but already I'm feeling so much better - the relief I was seeking! And honestly the cost was not as eye watering as I had predicted it to be at £160 total. I highly recommend this clinic
Dear Daladorous, thank you for your nice feedback. We are always here to help in emergency. Hope you feel better
Fantastic experience: Crescent lodge provides efficient and effective and skilful dental through it kind, cheerful professional personnel. It makes a challenging experience bearable !
Dea Janet, such nice and kind words. We are thrilled to see you are satisfied. Thank you
Fantastic experience: Excellent service from a very polite and helpful team. Pain free and thorough hygienist, excellent in all respects.
Dear Graeme, thank you so much for the lovely words and your great feedback. It is shared with every team member.
Fantastic experience: I want to say a huge thank you to Dr Andreas and nurse Marie. I had my wisdom teeth removed and they were absolutely fantastic — So calm, reassuring and really took their time to answer my questions, never rushing me. They’re extremely skilled as the procedure was pretty much painless, and they made it as non invasive as possible. I’m truly grateful to them for providing me with such excellent care.
Dear Megan, thank you so much for your wonderful words. These have been shared with the team
Fantastic experience: Lovely friendly reception staff and professional / friendly hygienist and dentist. I've been going to this dental practice since I was 5. I'm now 57. All the other hygienists and dentists are great. I've seen virtually all of them and they do a great job. Well done!
Dear Rob, thank you so much for taking time to leave us a review. We are happy to continue providing you with great care. We are looking to continue helping you in the future.
Fantastic experience: Very happy with this practice. Have been going here a number of years and have always had good treatment from very pleasant practitioners and reception staff.
Dear Ms Bennett, thank you for your praise and kind comments about our team. Thank you, and have a fantastic day!
Fantastic experience: I have been to this place twice to fix my implants maintenance with Andreas He's very kind, and try everything, even to help you in an emergency situation Very good service, 100% recommend
Dear Elizabeth, thank you for your kind words and lovely review. We made sure it is shared with the team and with Dr. Andreas
Fantastic experience: Excellent dental service . Very good reception . Flexible re appointments .
Thank you Catherine for your time and the nice words. We will make sure they are shared with all team members.
Fantastic experience: Alex was brilliant with my son. I felt I could trust him instantly, which is something that I lacked at my previous practice. The staff were also very friendly and helpful. Kasia the hygienist was also fantastic, thorough and pain free! A very refreshing practice!
Dear Suzy, what a wonderful feedback. We will make sure it reaches both Alex and Kasia. Thank you
Fantastic experience: I had a fantastic experience with both my dentist and hygienist. From the moment I arrived, they were incredibly welcoming and professional, which put me at ease. The dentist took the time to explain the issues and the treatment needed, making sure I understood everything clearly. The hygienist was equally impressive —gentle, thorough, and highly skilled. She did an excellent job removing the stains on my teeth, and I couldn’t be happier with the results. Overall, the visit feel comfortable and positive. I highly recommend their services!
Dear Max, thank you so much for your time leaving us a review and for the wonderful words. We are happy to see that you are satisfied.
Negative experience: I had an extremely disappointing and painful experience at this clinic. I visited for two dental implants, and the entire process took almost a year. It was long and incredibly painful. One of the implants failed, and the other is still causing me constant pain and discomfort, making it impossible to use. I have never experienced such severe pain after an implant procedure in my life. Despite paying thousands of pounds for what I hoped would be a professional and effective treatment, I have nothing but pain and frustration to show for it. I expected better care and results for the price, but unfortunately, this has been a complete letdown. I would not recommend this clinic to anyone seeking reliable dental care. Fangju
Dear Patient,Thank you for your feedback. We understand how frustrating this situation has been for you. While we strive for the best outcomes, it’s important to note that implant failures can occur for various reasons. We provided you with all necessary information regarding the risks involved, which you acknowledged and signed.We were surprised to hear that the second implant, on the opposite side, is causing issues, especially since you previously communicated satisfaction with it and mentioned that it serves you well. Despite our best efforts to resolve your concerns—by replacing the failed implant, which is still under warranty, and offering a refund—you seem to be seeking additional compensation for a situation where we believe we acted appropriately. We value your feedback and are committed to addressing your concerns. Please, continue to communicate with us until your concern is resolved.
Fantastic experience: Excellent…! Expensive for a filling ..! However good work .. intensive and invasive.. lots of faffing about with different techniques and bespoke fine work … Great no anaesthetic… no pain or discomfort… ! Brilliant…. ! Highly recommend this treatment for fillings and no local anaesthetic required… ..! May Anderson.
Dear May, thank you so much for your review.
Fantastic experience: This dental practice is truly WONDERFUL!!! Always amazingly helpful and friendly. My 5 year old son had an early evening scooter accident and the practice managed to squeeze us in at the very last minute to help. I was so so so grateful and can only but HIGHLY recommend the staff and dentists here.
Hi Bee, thank you for your praise and kind comments about our team. We are glad we could help your son. We look forward to your next visit! Take care!
Fantastic experience: I’m generally quite scared of dentists, but this practice has friendly professional staff. I always feel well looked after in a clean comfortable environment.
Dear Katrine, what a nice review. We made sure it is shared with the team at Crescent Lodge. Thank you for your time leaving us a review.
Fantastic experience: Fantastic dentists. Dino the orthodontist is just brilliant with kids and I can’t recommend him enough. All of the dentists are kind and very competent.
Dear Denise, thank you for your feedback. We are happy to see you are satisfied with our services
Positive experience: Dentist experience was good. Reception people can be a bit hit and miss. Lady on desk today was very frosty with me
Dear Selena, we appreciate your feedback and we will look into the necessary trainings
Fantastic experience: I am very happy with all my visits at Crescent Lodge! I did my Invisalign treatment with Dino and I am very happy with the results! Now I go to Crescent Lodge for my regular hygienist visits. Everyone is very helpful and professional.
Dear Carla,
What a lovely words. Thank you so much for the review
Fantastic experience: Edyta was brilliant as always - super thorough, friendly and professional. Definitely recommend!
Dear Serena, your feedback has been passed to Edyta. Thank you for your time and for the lovely feedback.
Fantastic experience: Whenever I visit a dental practice I become very anxious or unpatient. But today I was really lucky to have met Dr. Elnaz Aria. She was extremely patient with me, explaining in detail everything, helping me feel more calm and at ease. Thank you so much! Will visit soon again!
Dear Alex, thank you so much for your lovely words. It is nice to see you are happy. We will be always here for you.
Fantastic experience: I was so impressed to get appointment the day after calling about a broken tooth. Joanna and team were amazing as usual. Friendly efficient and professional. Thank you! Thanks again to Dot and Joanna the dream team for expertly fitting my new cap. Great job!
Dear Dave, we appreciate you found time to leave us a review. Happy to see you are satisfied with the service and that we were able to help.
Fantastic experience: Excellent and kind care from Joanna who has provided me with a new crown which feels and looks perfect- thankypu!
Thank you Fiona. We are happy to hear about your experience with us. Your feedback will be shared with Joanna
Fantastic experience: I moved back to Northern Ireland after years in London and fly over for treatments as I refuse to go to any other dentist. Always the best treatment from Dr Nasir and Dr Andreas. Understanding staff, I always leave the dentist feeling happy and smiling.
Dear Natasha, thank you for your review. Such nice words and we are happy to have you as a patient of us. We will be always here for you
Fantastic experience: Matheus delivered fantastic, pain free care, he explained the procedure and the expected outcomes and answers all questions in a professional and concise manner.
Dear Trent, thank you for taking time to leave us a review. We have shared your satisfaction with Dr Matheus
Fantastic experience: Andreas and his assistant were amazing with my daughter’s extraction so helpful, kind and patient. Thank you SO much for all your help.
Thank you Yasmine. We are glad to hear your lovely girl had nice experience. We are always here to help
Fantastic experience: Saw Dr Nasir and Brett the hygienist. Both were very friendly and professional and overall very impressed with the treatments. Will be back again for sure
Dear Raza, what a wonderful review. Thank you for your time and we are glad to see you are satisfied
Fantastic experience: Kasia is a fabulous hygienist and always really thorough. She will defo keep you on your toes with keeping teeth sparkly clean and tell you off if standards are slipping!
Thank you Nicola, it is nice to see you are happy with the service provided. We are sharing your kind words with Kasia
Fantastic experience: Booked an appointment quickly to have my fixed retainer reattached, where it had detached from one tooth. They charged £50, which was better than my regular dentist. The procedure was easy, I was in and out in 10 minutes.
Dear Oliver, thank you for your feedback. We are glad to hear you are satisfied
Fantastic experience: I have been a patient here for years and I'm really happy with the services. My teeth are well cared for and I trust the dentists.
Thank you Gillian for the kind words. We are always here for you
Fantastic experience: I have been a patient for over 20 years and they are superb at what they do. Everyone I have met has been highly professional and incredibly personable.
Dear Andrew,
Thank you for the kind words and we are happy to help many more years.
Negative experience: This is the worst dentist I have ever been to. The prices are ridiculously high and they are constantly harassing you to do further treatment. I had implants (upper) and I have never been in so much pain in my life. I was literally howling in pain for two days. I don’t know why they didn’t give me stronger placements. I had Invisalign done and the retainer snapped. I was charged over £300 to repair and it took less than 15 minutes. I do teeth whitening but they won’t let me have the teeth whitening solution until I have seen the dentist for an extra ordiately price check up and a visit to the hygienist. I have just had new retainers made but they won’t send them to me in Bath, even though this is the place I am spending the next month. Crescent lodge is not interested in the patient. They are interested in making money. I imagine they are owned by private equity. Or a greedy dentist. Whichever, I have spent many thousands of pounds there and they continue to get worse and worse. I recommend you try elsewhere. Zoe
Dear Sally,
Thank you for your feedback. We would like you to get in touch with us to discuss your points. We cannot send you any lab work before we make sure it fits properly. Please reach out to our management team for further discussions
Fantastic experience: Always happy after a visit to Crescent Lodge for dental treatment. Stella sets a high standard for hygiene and ensures I am kept fully informed about how I should maintain it.
Hi Emeric, it is nice to see you are pleased with your visit. We will continue to offer the best services to you and our patients
Fantastic experience: My son has just completed his course of teeth straightening with a brace under Dr Dino Birkenstock. It took 13 months to complete the process and I can’t thank Crescent Lodge enough. The receptions are always so polite and friendly. They are very accommodating and always helpful (I’ve clocked up a lot of waiting time in the reception area). Dr Birkenstock was amazing. He really put my son at ease and explains things clearly and thoroughly. I was recommended this practice by a friend and I want to now, recommend it again…in fact it’s so good, I have now just stared Invisalign. Didn’t think I’d ever go back and have braces again at my age but with Crescent Lodge, the decision was easy. THANK YOU CRESCENT LODGE!
Dear Anna, we cannot express enough our happiness seeing your satisfaction. It means a lot to us. The whole team at Crescent lodge is beyond excited to see your feedback.
Do you know about our refer a friend scheme? Please ask on reception when you are next in.
Fantastic experience: The staff is wonderful, they always do their very best to accommodate us, especially in case of emergency (like yesterday evening again). Thank you and Best Season’s Greetings,
Dear Umm, thank you for the nice words. We are always here when you need us. Happy Holidays
Fantastic experience: I had a pretty bad accident last night whilst jogging, leading to my three front teeth completely damaged and chipped. My best friend recommended me this practice for treatment. I was expecting to wait for a number of days, but they saw me within 24 hours and were absolutely brilliant in fixing my teeth. Hussain, my dentist, and Cynthia, the nurse, were kind and caring throughout, making me feel very safe when I was probably at my lowest. Both stayed far longer than the allotted appointment time to help fix my teeth. By far the best dentist experience I've had in my life I cannot recommend this practice enough. Top tier professionals, extremely nice staff and a great overall experience. Thanks again, Hussain and Cynthia!
Dear Faras, thank you for your feedback. We are glad to hear we were able to help. Crescent lodge is always here for you
Fantastic experience: Went for my 6 monthly checkup and hygienist visit today. Hussain and Maria were efficient and totally professional, as always. Even though I have had a lifelong terror of dental treatments. Hussain & Maria make the experience almost painless. I have known Maria for decades. It is always a pleasure to be treated with someone who takes pride in her work. She always makes me laugh as well as she calmly completes her work to an extremely high standard. I would never go anywhere else for this. Thank you guys and have a wonderful Christmas and New Year. See you both in 2025. PR
Dear Paula, what an amazing words for our team. We are happy to read your feedback. Thank you for the time you have taken to leave us a review
Fantastic experience: I have been going to Crescent Lodge for over 20 odd years. I always get wonderful service from Maria and Hussein and Stella. My teeth would have fallen out without them. The reception staff are wonderful- helpful, friendly and efficient.
Dear Dee, thank you for your feedback. We are happy to see you are satisfied.
Fantastic experience: I’ve been using Maria’s hygienist services at Crescent Lodge Dental Practice for many years, and she has always been kind, professional, and thorough. She provides excellent tips on maintaining good oral hygiene, which have been very helpful. The practice itself is clean, well-maintained, and has a welcoming atmosphere. Highly recommend!
Dear Sandroski, what a lovely words you wrote. Thank you so much. This will be shared with Maria
Fantastic experience: Recommend this dentist, have been here a few years now and no issues. Caring staff and easy to book appointments online.
Dear Jane,
Thank you for your time to leave us review. We appreciate it and happy to see your satisfaction
Fantastic experience: Update Nov 2024: Yet again Pure Excellence & Outstanding service and Mum and I are now regular patients :) Our dental hygienist is Bretton Janolo who is exceptional! Update July 2024: Once again Pure Excellence. I went to Crescent Lodge for an emergency appointment and an hygienist clean this time around and it was the most outstanding service I have ever received from a private dentist. They truly do care and put the patient teeth health and concerns at the fore front. I will be going back again to schedule an appointment & will continue to schedule hygienist appointments too after my first experience. Absolutely adore Crescent Lodge, it is one of the most rarest and professional gems based in Clapham! Previous review: Pure Excellence. Crescent Lodge were absolutely exceptional when I called to book an emergency appointment for my Mother. The receptionist who dealt with the call was outstanding and got my Mother booked in on the same day. The dentist she was saw was excellent and we will be back again for follow up treatment. The practice is clean to a very high standard and has this extraordinary calm ambience from the moment you walk in! All the staff are polite, respectful and so helpful! Highly recommend!!!
Hi Cj, thank you for taking the time to leave a review for us at Crescent Lodge Dental Practice. We're happy we could meet your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Negative experience: "I had a very disappointing experience with this dentist. I went in to have my wire retainer replaced on the front of four teeth, but instead of reviewing my past records, she asked me how many teeth had the wire. This lack of preparation was concerning. When the retainer was finally placed, it was poorly positioned and unusable because it was touching my tongue, causing discomfort. She then decided to move the wire to the back of my teeth. Unfortunately, when she removed the initial wire, a residual piece was left behind. At that point, I completely lost trust in her ability. This experience was frustrating and unprofessional, and I am now left with unresolved dental issues. I would not recommend this practice to others based on this encounter."
Dear Elif,
We are sorry to hear about your experience. We would love to get in touch and discuss your appointment yesterday. Our records show that we have offered you an appointment with our Orthodontist which was booked, and you were unable to come for the appointment.
We are happy to resolve this issue.
Fantastic experience: I am so happy with my implants. Andreas and Marie were gentle and reassuring throughout the process and I can highly recommend them for implant surgery. A big thankyou and a happy smile x
Dear Michele, we are thrilled to see you are happy with the outcome.
Fantastic experience: Excelent service and attention from the Crescent Lodge Dental Practice team. From reception through appointments, the team is very kind, polite and professional. As a person who is literally terrified of dentists, the team members who have checked me, have been very nice, patient and soothing, making the experience a very nice one. Thanks to the team for their efforts. Francisco P
Thank you Francisco, for the kind words and your review. It is shared with the wider team. We will strive to offer the best care to our patients
Fantastic experience: If you are looking for a Dental Hygenist, then I highly recommend Maria Corbalan Ciudad, I have seen Maria since Oct 2021, I had bleeding gums which were swollen (as I had been naughty and not flossed) She setup a routine for me to follow as well as her cleaning up my gums. Now! I have no more swelling or bleeding gums, I only have to see her twice a year instead of every 3 months. I was so happy when I heard her say ‘it’s like a different mouth’! She is patient in her approach, through in her cleaning and puts you at ease. I highly recommend Maria.
Dear Batul, what a kind words. Thank you so much on behalf of Maria and the wider team
Fantastic experience: I pay annually. I had an emergency. My tooth and gums started to hurt a lot. I called and they attended to me quickly. The doctor was very good and very professional. Thank you for everything.The people who work at reception helped me with everything too. Thank you. They have a good team of professionals..
Dear Bernyy, thank you for your kind words. That’s what we are here for- taking you out of trouble
Fantastic experience: Edyta is always very good and professional. I have been seeing her for a few years now, she's helped me to improve my routine of taking care of my gums. Highly recommended.
Dear Anna, we are happy to read about your experience and satisfaction. Thank you for being a loyal patient to us.
Positive experience: This is a large dental practice but the service they offer is always friendly and personal. The dentist, Nasir, took time to explain the work he was going to do and to discuss specific considerations for me due to a health condition. He also checked that I was ok throughout the procedure. One star removed due to an earlier experience with a hygienist. I will choose a different one next time.
Dear Anne Taylor, thank you for the amazing feedback you have given us. Sorry to hear you weren’t fully satisfied with the hygienist service. We will look into this and make a note in your file as well as looking into the appointment you had and happy to discuss your concerns.
Fantastic experience: I've been going to this dental practice for literally decades. Even though I've now moved out of London, I think it's worth my while travelling to still visit them. Can't recommend them highly enough.
Dear Rohan, your review made our day. We are always happy to help and continue providing the best service in the area. We are proud to have such a loyal patients like you.
Positive experience: Excellent - Joanna is very thorough and professional. I feel in good hands. My hygienist was thorough and good at explaining how to brush and clean. I felt the polishing was good, but perhaps a little hurried over the back teeth. Still I would recommend highly.
Dear Charlotte, thank you for your generous feedback. We will look into your hygiene appointment and work on your feedback
Fantastic experience: I’ve been going to this dentist for many years and they have been consistently excellent. I occasionally need to change dentists due to availability and everyone I’ve seen has been knowledgeable friendly and informative. I also did Invisalign with Dino Birkenstock at this practice who was fantastic.
Dear Hannah, we are thrilled to hear you are satisfied. We will continue to work hard and provide the best dental service to all our patients . Thank you for the review.
Positive experience: All treatment and attitude of practitioners was faultless. One thing I didn’t like was having to wait for the hygienist downstairs on a small stool in a very small windowless and airless hallway with a fellow-patient who had a cold.
Dear Mrs Payton , we are sorry you were not feeling comfortable in our downstairs waiting room. We have made a note in your file and you will be seen on the ground floor. We are making some improvements to the seating downstairs as well.
Fantastic experience: Maria is so good at her job. I was a bit late for my appt, but she took it all in her stride and almost before I knew it - it was all done. Its also nice to have a brief chat alongside the impt dental business. It is great that Maria focuses on the person as well the teeth! A definite 5 ⭐️
Dear Patrick. What a great review. We are happy to see you are satisfied. We will share your feedback with Maria.
Fantastic experience: I've been a patient/customer here for 20 years and highly rate the professionalism and pleasant manner of everyone I've dealt with. My recent visit was a case in point- checkup with Nazir, hygienist session with Edyta. Not cheap of course!
Dear Mr. Webb, your wonderful feedback and rating mean a lot to us. We look forward to your next visit! Take care!
Fantastic experience: I've been going to Crescent Lodge for over 10 years, mainly for a check up or to see Maria a hygienist. About two years ago I needed an implant, I was referred to Andreas their specialist, he was fantastic! The procedure took over 9 months, as I needed a bone graft. I had so much confidence in Andreas, he really put my mind at ease, he has such a calming nature. Always explaining the process throughout the treatment. I'm so pleased with the result. Recently a back tooth with an old filling fractured, Danielle saved the tooth with a new white filling and it looks amazing, like a new tooth. All the staff at Crescent Lodge seem to enjoy their work there, from the lovely ladies on the desk to the medical staff at a well run practice. Thank you Richard
Hi Richard, thank you for sharing your positive experience! We hope to see you soon!
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