Inspire Dental, Reading

Fantastic experience: I found the staff to be very professional and friendly, they were always apologetic for any cancellations, the dentist who did my implants I would like to say a huge thank you to him for his patience and professionalism and as a result of his attention to detail I am extremely happy with the end result. Thank you

Fantastic experience: “The dentist was excellent – very good, patient, and thorough. The clinic was also very clean, which made the whole experience comfortable. Highly recommend!”

Fantastic experience: I have been a patient of this dental practice for many years. Reception staff very nice and reception area clean, tidy and welcoming, and this comes from someone who doesn't like going to dentist. My dentist is Francisco amorim who is brilliant. Keep up the good work everyone

Fantastic experience: I really want to say a big thank you to the dentist that did my emergency tooth extraction, ( not my usual dentist), the tooth was very difficult and took a long time, but both the dentist and dental assistant, kept reassuring me and asking if I was OK. So just want to say again a BIG Thank You to the team..

Negative experience: Very unhappy with the service in every aspect. the booking, cancelling my appointments, waiting months after they cancel, unable to get emergency slot, the automated system, the dentists being late, the dentists lying about course treatment, they wont cover me for having my filling done again by a different dentist in their practice even though i ve paid for my previous and the filling fell out in 2 days. I need a crown now but they wont take the cost of the filling that lasted 2 days away from that cost, i suggested they just filled the tooth if that was a viable option but i expected it to last more then 2 days! now they are saying that i refused other treatment and and understood the risks, putting words in my mouth. This is Amrit Ahluwalia. I ve never had an issue with dentistry and always very flexible and understanding until recently at Inspire. I have heard similar issues from other patients at the practice so this review really reflects about 3 or 4 patients opinions.

Negative experience: booked in for half an hour cleaning did only 20 mins and skipped cleaning half teeth and just didn't seem to care about the procedure just rushed and get get out.

Fantastic experience: I had deep hygiene cleaning last week, it was tremendous, they gave me good 40 min and did cleaning and polish afterwards, my teeth looks amazing and no more swelling of gums . Thank you so much.

Fantastic experience: Hygienist was very friendly and gentle. The nurse who was with him was also very kind. Thank you

Fantastic experience: Friendly staff - including the receptionists. Both the dentist I saw and the hygienist were proficient and talked me through everything they were doing. Parking at the back is cramped.

Negative experience: My son has pain in his teeth. I ask for an appointment and they say call tomorrow. I call them the next day and they say again call tomorrow.I call the next day and they told me to call 111 thankfully the NHS gave me an appointment. Don’t recommend this dentist place!!!!.

Positive experience: Dentists are excellent however I fined them very expensive for a NHS dentist. Services that used to be free you have to now pay privately for.

Fantastic experience: The hygienist was willing to share helpful daily practices that can help improve oral health and the clean up was carried out with care I fully recommend inspire dental

Fantastic experience: the service was great. I will recommend this dentist.

Fantastic experience: Can't fault this dentist. Staff are friendly and professional, dentists are the same. I had a lot of anxiety around going to the dentist and normally had to go for sedation. Now I feel comfortable going with no anxiety. Its also clean and tidy. Very happy

Negative experience: By far the rudest receptionist I have ever had the misfortune to have to talk to. The dentists are always polite but the receptionist, even though I was being extremely polite for the whole conversation, was extremely rude.

Positive experience: My family have been visiting this practice for many years and have received professional, thorough pro-active treatment from a kind, friendly dentist and his nurses. He used to be NHS but is now private. The reception staff are efficient and mostly friendly. Make sure you arrive and get booked in on time or your appointment will be cancelled. Parking is to the left behind the building, not to the right. I have no hesitation in recommending this practice.

Negative experience: This dentist used to be good but then when my doctor left I got a different one and since then it went downhill… the service is so rushed and job not done correctly, I had a filling that needed to be fixed two times (it kept cracking) and I was blamed for that (I was told that im doing something wrong thats why the filling keeps cracking) and then I had to go to a different dentist privately, since then the filling is ok (that was around january 2025). Receptionists are so rude and unprofessional (except one lady she was always lovely but unfortunately dont know her name). Honestly this place values quantity over quality now. Stay away!

Negative experience: Quite bad experience 3 times with this dental clinic. Rude indian dental lady dr and a receptionist too and the same experience my in laws had as they were given low quality services as they are using nhs patient services.

Fantastic experience: All the staff at this practice were amazing. They were very kind, smiling and welcoming. They did dental assessment for me thoroughly and explained my options with gum issues. Hygienist was very good at removing scales, giving good recommendations and feedback on my dental cleaning so that I could improve. I am very happy with the care and would recommend everyone.

Fantastic experience: I am very pleaed with the dentistry offered by Inspire Dental Reading. Most efficient, capable and helpful staff all round.

Fantastic experience: Great customer service MY Doctor understands my need helpful and quick support I went to my appointments with out a smile but when they finish l went out smiling Thank you for your help quick support!!Highly recommended

Positive experience: Seems ok though don’t like the paying before appointment seems like money grabbing . Customer service key is money comes last , but what do I know?

Fantastic experience: Great, efficient service, informative, supportive and clean environment. An excellent experience.

Fantastic experience: All staff from the Dentist, dentist assistant and reception are extremely friendly and helpful.

Negative experience: Very dissapointed. Have been at this dentist since I was a child. Understandably they removed me because I hadn't visited in a few years. However, my wife and daughter have been here for 5 years now. I registered my son when he was 1 and myself again and unfortunately missed the appointment due to my wife collapsing and needing surgery on the day of appointment so they removed me and my son from their register again.. Everytime I call to re register they have different responses everytime. From send an email to re register to outright we can't re register because you missed the appointment. Even though we had a valid reason. It's been 5 months of back of forth with no resolve. Appalled..

Fantastic experience: I use the dentist for check ups and anything else and recently saw a hygienist. The dentist I see is very warm and friendly and is very thorough. The hygienist made me feel very comfortable and really looked after me. I was at the appointment longer as I'd not had my teeth cleaned in a while. I have sensitive teeth and was anxious about the appointment. He was very careful and has done the best clean I've ever had so I'm very happy. As with anywhere, I guess it depends on who you see, but I'm very happy with both my dentist and the hygienist.

Fantastic experience: Excellent service from both dentist and hygienist.

Fantastic experience: - Reminder message (sms) for booking an appointment every 6 months, - easy to book an appointment - on time review, professional staff.

Fantastic experience: Amazing service Sabrina the hygienist and her associate always go above and beyond making it a very comfortable environment and lots of tips to help with dental health

Negative experience: Booked a new patient appointment in mid-February and was given an appointment date in April. My appointment was then cancelled on me less than 12 hours before it was meant to happen (and I had taken time off work for it, so lost wages) and 3 full days have gone by with no contact despite being told in my cancellation text that they would be in touch to rebook me. I will be contacting them for a refund for my cancelled appointment and rescinding my registration--very unhappy.

Fantastic experience: Great service, friendly reception and very professional dentist and hygienist.

Fantastic experience: Excellent service! Very efficient and friendly staff members.

Fantastic experience: I had a new dentist today and the lady I went to see was fantastic. And very kind to me?

Negative experience: Horrible experience here. Arrived for my appointment, due to the busyness in the reception area was checked in a couple of minutes late. Was then told they would have to contact the dentist to see if they can still see me. Was told NO and would have to make another appointment and come back! Made another appointment for it to then be cancelled and sent a horrible message saying my registration had been removed!!! I was told a letter was sent to me explaining my removal- never received any letter from them. No care or consideration for patients just money making business. I sent an email to practice managers and it was ignored! Just because I was an NHS patient they really didn’t care. Worst experience EVER!

Fantastic experience: Ive just had the best experience at a dentist in my life. My appointment with my hygienist could not have gone better. Prior to today I was hating how bad my teeth had got with staines, I now literally look like i have a new set of teeth. It was pain free as I asked for some numbing gel, he kept checking to make sure i was okay and was amazing. Highly recommend to anyone! Already booked another appointment for four months time.

Negative experience: I have been calling from yesterday in both the numbers it goes to voicemail. I don't why though

Negative experience: It would be great if they could answer their phones. 2 different numbers and they haven't answered my call. Currently writing this whilst still waiting for my call to be answered. Going onto 14 minutes now.

Fantastic experience: Very happy with all aspects of the service. I get regular text and emails reminding me of the appointment. The dentist explained very clearly what she be doing and let me see the X-rays. The dental work was excellent.

Negative experience: I had booked appointment for both my kids and myself. Could not make it so I called and cancelled the appointment for myself but my kids still attended their appointment but the receptionist failed to process my cancellation. Then they are blaming me for failing to attend the appointment. they acknowledged their error but still removed me from their register and said I have to read their manager. I would love what the managers opinion would be.

Negative experience: Moved all my family to a different practice because of one thing after another. My review would be too long, one example, year's ago l said to one of your dentists about a gap between the tooth and gum, she said " oh l have the same thing it's not really a problem can't do much about that" few year's later I'm having to have root canal done on the tooth l was trying to highlight . LOOK FOR YOURSELVES OVERTIME DENTISTS THERE COME AND GO. What does that tell you? I may even get a response of this is what you experienced year's ago and surgery has now improved but not what my son experienced a few months ago so things never change

Fantastic experience: Excellent service. Very informative and talked through all the processes. Would recommend this dentist to anyone. Four Stars.

Fantastic experience: It was easy to make an appointment. I booked for the dental hygiene, Ashim Shrestha was friendly, welcoming and professional. I was very happy with the service.

Fantastic experience: An absolute wonderful dental practice Very easy to make and change an appointment and the best dental care is always given

Fantastic experience: Mr ALI Dara is one of the Best Dentist ever I had. He is very kind and humble person.Thank you so much Mr Ali

Negative experience: As soon as you answer the phone you’re greeted with nothing but attitude and rudeness, don’t waste your time with this dentist, some of the worst!

Negative experience: Although the staff are lovely and so are the dentists, you cannot get through on the phone when you need to. The company has either changed opening hours or just don't man the phones at times later in the day. I cannot get through to reschedule an appointment and then I get charged because I didn't let them know.

Fantastic experience: First class experience, the Dentist I saw was excellent and put me at ease , reception staff for friendly, I was seen on time, which is always a bonus

Negative experience: The dentists are lovely,receptionists are a hit and miss. I waited over 2 years to be able to sign up as an NHS patient. One time I couldn’t attend the hospital due to my dad falling ill so I called to cancel my appointment. I then received a threatening letter that if I miss my next appointment I will be deleted as an NHS patient. Absolute nonsense.

Fantastic experience: I've been with this practice for many many years now Always received an excellent service Dr Francisco has always been very attentive thoroughly and has put me at ease through various treatments. Highly recommend him

Negative experience: Went for dentures,,lovely receptionists,great greeting,,ever tried wearing a size six shoe when your a size five,so tight I can't get them off

Negative experience: I had a routine appointment with Dr Faranak Rahim Doost today. The service was so rushed, in and out of the door in less than 10 minutes...I did not like the dentist's attitude at all. I felt that she was talking to me in a superior tone, not professional, actually felt like I don't want to come back here...I have not felt welcomed and cared for at all...mainly rushed and like they want me out of the door asap. Very dissapointed!!!

Fantastic experience: Have been coming to this dentist surgery for years. Currently, the dentist and hygenist I see are incredible. The support staff and receptionists are also very professional.

Negative experience: If you want unprofessional dentists who rush you through the door and do 5 different appointments for something that should only take one appointment then I suggest inspire dental

Fantastic experience: Going to this dentist is a great experience. Felt like a treat. Pain-free implant placement. Friendly, clear explanations and very reassuring.

Fantastic experience: From the moment I walked into the reception, I was greeted with smiles and courtesy. My dentist was very gentle, and my treatment was first class I would reccommend Inspire Dental to everybody.

Fantastic experience: Friendly and polite from reception, through to hygienist team. Informative and receptive to questions. Great experience!

Fantastic experience: Called and booked an appointment for an hygiene service. I received a call a day before my appointment to remind me and to confirm I'm still able to attend. The facility has free parking. I was very pleased with the hygienist treatment and the service received.

Fantastic experience: One of the few places in Reading still offering NHS treatment. Always busy, but that is to be expected. Appointment was all good, without problems.

Negative experience: My experience had been really great with them until I was told I could get a mouth guard free off universal credit (I am on universal credit) but was not told by the dentistry that I specifically had to have less than £400 on my takehome pay...this led to being fined £100 by the NHS and having to pay the dentist the original cost of £319.10 for a mouthguard, something I could have just bought for £15 from Sports Direct

Fantastic experience: - I've been registered at this Dental Practice for around 21 years now. Zero regrets, they always serve me well. - Especially Dr Francisco Amorim and the nurses, and reception team, are always professional. - Update 19/08/2024, visited for a Root Canal and was seen by Dr.Inigo Urriza, assisted by Dental nurse Ulmira. Procedure went well, absolutely painless! Excellent work, and very professional and affordable. This dental surgery is a true jewel. Highly recommend!

Fantastic experience: Moved back to the area and we were fortunate to ve able to re register at Inspire Dental as NHS patients. Great receoption staff, no long wait to be seen and a friendly and pleasant dentist and nurse.

Fantastic experience: I can not rate them enough. Receptionist are very approachable and friendly. Dentist and the dental assistants are absolutely fantastic.

Fantastic experience: Very impressed with how quick I got into see my dentist,on reception are so helpful l wouldn't go anywhere else.

Fantastic experience: Had an appointment with Lyndsey the hygeinist and she was so good at making me feel at ease. Teeth feel clean and fresh.

Negative experience: I had very bad exam with inspire dental they not taking any interest in NHS patient . they gave me two appointments in one year when I called them I am not able to come on my appointment with vaild reason they said we are not book second appointment to NHS patient if they deny first one . I had a bad toothache but they said we do nothing and cut the phone call . Very bad phone attiquates are also not good

Negative experience: Due to unfortunate circumstances I have not been able to attend this dentist for a while , be it pandemic , people passing away etc . But when ever I have tried to make an appointment I get an answer service which for me makes it very hard to deal with as I have to request a call back .I suffer from phone phobia and also work so getting a call back is difficult . I got through today to be told they won't see me anymore because it's been too long since my last appointment . Very disappointing especially as I have sent and recommend so many people to go there . Seems as long as you are a regular and they can keep taking your money you are fine.

Fantastic experience: Receptionists are so friendly & go above & beyond to help you to get an appointment. Amazing receptionist today who managed to change My appointment with no hassles Would recommend , never had any problems with this dentist

Negative experience: Phoned practice as my bus was late and explained I would be about 10mins late.Receptionist spoke to dentist who said no she can not see me if im late and took me off thier books but it was not my fault I don’t drive the busterrible attitude to have

Fantastic experience: Sabina and her assistant made me feel very comfortable yesterday during my hygienist appointment, even though I'm very embarrassed of my teeth. Thank you for making it less stressful and putting me at ease.

Negative experience: Very bad experience happend with Inspire Dental in reading today. Really upset with the appointment . We had an appointment for both my children and booked this on January. Today from office came early and went to dental appointment. Reception lady said that’s simply it got cancelled because doctor not in today and need wait for another appointment till August . She can’t do any thing . It is really frustrated for me, waiting for this appointment since 5 months .They said simply Sorry and can’t do anything.I have received message regarding reminder as well. They said it’s automatic .

Fantastic experience: Very friendly staff. Extremly helpful dentist. If it were not a dentist I would enjoy visiting. Even when I have had extractions, there is very little or no pain, even when I am expecting the same.

Negative experience: Experience was horrible. The entire service was very bad and felt very rushed which stressed us out even more. The forms were all wrong and the dentist talked in a condescending tone. We waited for 40 minutes and after finally getting service, we were told to fill out forms outside to allow someone else to get service instead. The dentist also said that our son ‘might not be our son’ when they refused to give us his forms.

Fantastic experience: Great service with reminders of appointment due the next day. My dentist Rajani Gurung is the nicest dentist that I have ever seen. She’s friendly and professional.

Positive experience: I recently visited for a hygienist appointment. I was really nervous due to some sensitivity in my teeth. The hygienist was very understanding and she was patient and gentle throughout the treatment.

Fantastic experience: The first time ever in my life that I have enjoyed a visit to the Dentist! Every person I dealt with in this amazing team was friendly and helpful. I was seen bang on time and was dealt with in the most professional manner by all of the staff. 5 Stars from me!

Fantastic experience: Nice ladies on the reception. Excellent time keeping with appointments. Very professional people. Clean and tidy all round. Excellent hygienist. Was very nervous going in,but he was great no pain and all done quickly. Lovely dental nurse too. Well done all. Would highly recommend

Fantastic experience: I’m a terribly nervous patient and encountered a fairly brusk unsympathetic dentist at another practice. But my appointment with Dr Amorim could not have been more different - he was absolutely super…friendly, informative and sympathetic.

Fantastic experience: I attended an appointment at Inspire Dental Reading with the hygienist. This was a very worthwhile appointment, the hygienist was very thorough during the half hour appointment and gave good advice. I am very happy with the outcome.

Fantastic experience: It was excellent service, the staff were very profesional and friendly and all the work was done in paine free maner. I had an root canal infection and at other, only slightly higher rated dental clinics would have cost at least double. The person that administered the treatment Dr Mariana Pessoa is absolutely fantastic and I could not recommend her highly enough and her colleagues at the clinic. They are busy on tne phones znd you might need to wait quite sometime, but the wIting is totally worth it.

Negative experience: The existence of Inspire dental unfortunately in Reading is a complete disaster and totally waste of patient's time and even value. Inspire dental from receptionists to dentist and even their management (manager/manageress) all are terribly corrupt when it comes avoid and or delaying the treatment of a patient. Simply you won't get treated but will be sent home untreated each time instead. A patient won't be and or have choice to be seen or treated by any other dentist when the patient isn't satisfied on none of the occasions at all. Not just that but even then when your dentist not even in the UK but elsewhere in the world when they (he/she) are on their holidays and you won't be putting through with the dental practice's manager/manageress even then when you were essentially to speak to raise any complaints and then receptionists won't let it happen (won't transfer your call to them but keep on arguing with you for long time and you then you ended up ending your call upon being threatened that if the caller doesn't stop asking to put through with the practice manager/manageress then their call will be terminated. In the end/as a result "your complain won't be resolved ever.

Fantastic experience: Have been attending this dental surgery for more than a couple of decades now and their staff are always welcoming and proffesional. Visited the Hygenist and she was very informative and did a great job on my toothy pegs...

Negative experience: The Receptionist I spoke to is very rude and disrespectful, when I was speaking she would quickly interrupt me and wouldn't let me finish saying what I was saying. I have not even had my first appointment yet and I am already considering somewhere else.

Negative experience: Receptionist is not professionally . Their attitude make me feel, I don't care if you come or not. I don't care of you feel comfortable in here. The premises is clean, but people are cold. Their Google rates are 3.9 which is very low, do not go there.

Negative experience: From the moment I stepped into inspire Dental, I was greeted with an air of indifference that set the tone for what was to be a thoroughly disappointing visit. The dentist I had the misfortune of seeing, was curt and dismissive. Her demeanor was not just unprofessional; it was downright rude. She seemed to regard my questions as a nuisance, answering them with a condescending tone that left me feeling small and unheard. The examination itself was rushed and rough, with little regard for patient comfort. The Dr. manner continued throughout the procedure, making an already stressful situation even more unnerving. In summary, my experience at inspire Dental was far from the standard one would expect from a professional healthcare provider. The lack of courtesy, empathy, and quality care was startling. I would not recommend this clinic to anyone seeking a compassionate and competent dental service.

Fantastic experience: Francisco is a fantastic dentist. Really puts you at ease. The receptionists are very friendly and helpful. Wouldn't want to go anywhere else.

Negative experience: Called one day ago for an emergency appointment they told me to call next day at 8am and get registered over the phone. Called this morning only to be told I had to get a form in person and then it will take couple of day to process then I can call for an emergency appointment - before I could even say anything, the girl over the phone just hangs up the phone on my face. Im calling for an emergency appointment as I can’t bear the pain; I couldn’t even explain myself. Unprofessional and Horrible service. The reception are not consistent with what information they give out. I pushed over my pain all night because of one persons advice only to be told otherwise and get a phone hung up on my face.

Fantastic experience: Very good experience. I was given a curtesy phone reminder the day before appointment. Very efficient booking in service and appointment on time. The hygienist provided an excellent service with her assistant. I was made to feel very relaxed as I am a nervous patient. I was given very useful advice on how to look after my teeth.

Fantastic experience: First time at the Practice all the staff were very helpful. Thank you to Francisco (dentist) for making a nervous patient feel comfortable. Would absolutely recommend this practice to anyone looking for a dentist.

Fantastic experience: What a fabulous experience. From the start it was exactly what I had hoped for. The reception staff are friendly and very welcoming. Amazing dental hygienist and dentist. I felt like I had a new set of teeth at the end of my treatment. Thank you to Inspire Dental Reading.

Fantastic experience: Went for an emergency appointment today, after having extreme pain for 2 days. I have extreme anxiety regarding the dentist, but the visit today could not have been easier. Both the dentist and the nurse I saw were incredibly kind and gentle, it was the easiest visit I've ever had. Thank you

Negative experience: I appreciate the service provided by the dentist; however, there seems to be room for improvement in the telephone attendant's enthusiasm and attentiveness, which could enhance the overall patient experience.

Positive experience: Had registered here and missed to book for the initial appointment, so they cancelled my registration. However when I approached them again for registering as a new patient, they reactivated my old details and quickly gave me my 1st appointment. They do have a small parking lot for the patients at the back side of the practice.

Negative experience: Hi can we please teach our receptionists basic phone call manners. There’s no need to be spoken to like I’m annoying someone when it’s their job to sit and help me. No one cares that it’s Monday and you can’t arsed to sound professional.

Negative experience: Today I had an appointment with them for hygiene cleaning. Worst experience... the lady who did it for me was not very confident and the equipment was not in good condition.. she called others. But no one came and she had done manually without machine. For this service I paid 69£. Waste of time and money. My appointment time and date August 15, 2023 at 10.30am Scared me to sit for this again.

Positive experience: Been a customer for perhaps 10 years, and as happy as you can be with having your teeth examined, polished and drilled :) Sadly like so much of the dental profession they are now moving away from NHS to private treatment via a monthly dental plan.

Negative experience: The worst and unprofessional dental practice ever. I would have given them sub zero rating, if I can. We dropped our forms to register as new patients last May. We were told to wait for their call for the first appointment. We have waited for a year, and were told that we haven't been registered with the practice. They don't have our record. I called and asked why. They insisted that we needed to call to make appointments. They are not accepting us as new patients any more. Totally unprofessional!

Negative experience: The current dentist won’t clean your teeth during a check up even though it is included in their own documents. She will constantly try to upsell private dentistry even though a clean and polish is included on the NHS. She didn’t even try to clean or even do the check-up before telling me she won’t try to clean the teeth. Won’t be returning here again as I have just left with dirty teeth and bleeding gums after a 1 minute check-up that was 20mins late

Fantastic experience: Outstanding dental care, always treated with dignity and respect by all practitioners. Dr Basi is particularly brilliant! Hygienist was great too. I can highly recommend inspire dental.

Fantastic experience: I had an emergency appointment for a chipped and worn tooth that gave me some pain over the Easter weekend, I called at 8am and spoke to Sarah who managed to book me in for 10am. The Dentist I saw was fantastic, and managed a good repair, as I am 70 I don't expect too much, but just what was needed. Thanks to all.

Negative experience: Absolutely rubbish care at inspire dental can’t even read X-ray properly ,no clear advice for pain management only justifying that nhs is underfunded and they can’t offer a treatment as per dentist ; nhs say that if u have enough teeth in mouth we can’t offer a treatment and only offer extraction ! awful care !