Lion House Dental Practice

Fantastic experience: I visited Katie the hygienist today. I had some concerns and she went out of her way to allay my fears as far as she could. She gave very helpful advise on an electric toothbrush and was very positive. I would put her on the same pedestal Rebecca Smith the dentist was on.

Fantastic experience: I couldn’t be more grateful to have found a dentist like Dr. Rebecca Smith. Not only she is incredibly skilled and professional, but also genuinely kind, gentle and attentive to every detail. As someone who’s usually anxious about dental visits, I’ve always felt completely at ease in her care :) It’s a rare thing to find someone who’s both an exceptional dentist and a truly compassionate person. Highly recommend!!

Fantastic experience: Harbinder and Katy were, as ever, very professional, relaxing, welcoming and friendly. I never thought I would say it but it is almost a pleasure to visit the Dentists!!

Fantastic experience: Always five star service from the staff at Lion House, Hook Norton. Thank you all!

Fantastic experience: Always great friendly service. They managed to fit me in quickly as I had toothache! Rebecca is great explains everything thoroughly. The practice is clean and welcoming.

Negative experience: I have had great experiences at Lion House in the past for significant dental work- an implant, which cost me c£4000, brilliant job. However on a recent visit for a tooth infection, I needed antibiotics. £52 for an emergency appointment- fine. £15 for an antibiotic that they could provide me - fine to pay the extra for the convenience of not needing to drive to a pharmacy. However, they are now charging £10 for the dentist to write the prescription on a piece of paper, regardless of whether you get the prescription from lion house, or from a pharmacy. So £10 for a piece of paper for the dental assistant to go and grab the antibiotic from a store cupboard. That is absolutely ridiculous and takes advantage of people needing antibiotics.

Fantastic experience: Everyone I dealt with was very professional and friendly.

Fantastic experience: All the staff at Lionhouse dental practice are welcoming, calm and kind. My dentist Harbinder is easy to talk to, puts you at ease as he explains all treatments fully with you. He is a caring person but also extremely professional and his quality of care is excellent. I would happily recommended this practice.

Fantastic experience: My last treatment by dentist Rebecca went smoothly. She listens to my dental problem and gives me a clear explanation as to what steps she is going to take to resolve/ treat. She is very gentle in her approach and never in a hurry. She puts me at ease.

Fantastic experience: Excellent treatment by Rebecca and Katy last week, thanks for your care and attention to my sensitive gums!

Fantastic experience: I had my first appointment with Harbinder this week and found the whole experience much better than expected. I'm a bit nervous about visiting the dentist but Harbinder was very reassuring and caring. He was very thorough and took time to explain everything carefully and talked through the xrays etc afterwards. Can't recommend him highly enough.

Fantastic experience: Always feel like I get appropriate and suitable advice, and excellent treatment. Rebecca is a most pleasant and patient dentist. I recently had a problem with a wisdom tooth which had broken and become very painful. I was seen within a couple of days and a repair was effected. I'm now pain- free again!

Fantastic experience: Very helpful and positive experience. All details explained carefully and look forward to teeth care in the future. Russell Collins.

Fantastic experience: Always very friendly and professional which totally puts you at ease. Thank you

Fantastic experience: Very good service. My dentist was very helpful and explained all my options.

Fantastic experience: I have used lion house for 15 years now It's just round the corner from me, July....2024.... Just had appointment and was very impressed again at fitting me in and sorting problems All staff lovely too

Fantastic experience: Went to the practice for my visit with the hygienist who was very good and did a very professional job on my teeth excellent advice given teeth lovely clean

Fantastic experience: Very happy, great service and friendly staff

Fantastic experience: Our dental surgeon, Rebecca, is just the sweetest, most caring and competent person. She deserves a medal

Positive experience: I was surprised with the amount I was asked to pay. No clarity on booking appointment as to charges. Very expensive!!

Fantastic experience: Rebecca is so calming and professional, always puts me at ease. All the staff are friendly and helpful, I would recommend!

Fantastic experience: Best dentist I've every been too the service is always on time and the dentist is the nicest guy you can meet he puts you at ease and the premises is lovely and clean

Fantastic experience: Lovely Rebecca does brilliant work.She is friendly and informative.Very good at anaesthesia too.Worth the switch to private to stay with her.Thank you Hugo

Fantastic experience: As usual professional and friendly with comforting reassurance even with dental surgery.

Fantastic experience: I have been attending this dental practise for many years and have always been satisfied. However, since Harbinder acquired the business he has taken it to a higher level and I am more than happy to recommend it accordingly.

Fantastic experience: Dear Harbinder I am very pleased to write a review of your dentistry. I have been a customer of this practice for about 30 years and I have to say that the period since you became my dentist has been an excellent experience. The attention I have received from you has been a very good relationship, the condition of my teeth and gums has improved considerably and I can say that visits to see you are actually enjoyable! During my visits you make me feel very relaxed and I feel that I can regard you as a friend as well as an excellent dentist. Thank you once again. Ray Bentley

Fantastic experience: Always very pleasant and courteous staff. Excellent treatments of dental problems. Punctual with appointments so very short waiting time.

Fantastic experience: Polite and attentive hygienist . Always clear about what was to be done and interacted with me all the way along.

Fantastic experience: It's probably true that no one would CHOOSE to spend 40 mins in the dentist's chair--but if you have to, Rebecca makes sure things are as comfortable as possible. I needed a filling replaced. Rebecca, as ever, explained clearly what needed to be done. The injection to numb the area was painless, and from then on, I just relaxed, and trusted Rebecca, ably assisted by Kelly, to get the job done. Rebecca then showed detailed pics of the area she'd worked on, which was fascinating, and helpful. Thanks, both for your kindness and professionalism.

Negative experience: The most important thing is that the quality of the dental care appears to be superb. However, the administrative side of the business is poor. They have gone “paperless” which means they have no printer at the surgery. This may sounds like a small point but, in fact, is a real issue. In my case I have had to return to the surgery on multiple occasions to simply get an invoice in order to make an insurance claim. Easily solved by getting a printer and doing it the old fashioned way!!!!

Negative experience: Have been well looked after in this practice for 25 years but never so much as since new owners took over. I'm an NHS patient and very grateful for that. G.M. I have had to come back and update my 5 star review from 8 months ago. I simply can no longer recommend this practices' business practices. I received a letter on 30th September announcing termination of all NHS treatments. It states clearly within and I quote "We will complete any ongoing NHS treatments already in progress and will be in touch about those. Just called to be told we can't do any NHS treatments under any circumstances as we don't have an NHS dentist! So why say so by letter? Worse still, in inviting me to join Denplan, it states "Denplan Care is also available at the practice. Monthly fees are determined by a FREE oral health assessment.." it goes on to invite enquiries. So I asked for the free assessment only to be told "We charge £52.00 for the free assessment I kid you knot. So 1 letter from source quoted back to reception contains two errors or deliberate obfuscations and/or misinformation! I don't think I have ever been asked serious money before for something the purveyor states in writing is free and I am in the long in the tooth department.

Negative experience: Some people can not go private it's easy for you to say that I'm half way into my treatment only with a temporary filling after having a root canal in the front it hurts can not believe I have been left like this and it easy for you to say find a new nhs or go private

Negative experience: If it was possible I would give 0/5 been attending this dentist as a NHS patient since a very young age both myself and my whole family. Until I called up this week to ask about the NHS dentist after seeing a lot of of speculation on social media about them cutting off there NHS patient. Called up to ask and the support I received was little to none and when asking for clarity as I am waiting for my second visit to then be referred to get my wisdom tooth out ( after 4/5 years of the issue) I just got met with a hypocritical attitude from the receptionist, informing me that no one wants to be an NHS dentist, but I need to find a new one now. Alongside this, I tried to explain that I was unable to afford to now go private as for 26 years I have been an NHS patient, making sure I go twice a year and have all the correct dental procedures when I need too. In addition a couple of months ago I spoke to a member of staff and they re assured me that they was going to do everything they can to keep there NHS patients. Clearly this dentist practice has just planned to go private with its neighbouring practice in Buckingham. Can I just add it’s not the NHS situation it’s actually the lack or consideration or empathy for the patience that have been attending your surgery for over 20 years. And it’s funny how you say that but I’ve never had an information informing me until I called up asking for clarity and was greeted with a attutide as I can’t afford to be private.

Negative experience: So unhappy been there patient for years they are unbooking appointments my son's appointment has been canceled with very short cancelling all NHS appointments them as they now gone private and they just give you loads of excuses they told me on the phone that they selfishly did this as they've had over a year its disgusting treatment of children to not give them appointments lots of appointments available now so un happy and cross I will never use again what a joke guess this is the impact of 14 years of tories disgusting children are entitled to free dentists going private is wrong and unfair on hard working families as a single working parent how can I keep up with there stupid costs so unhappy

Negative experience: Not an enjoyable experience at all. I went for a Hygienest appointment and the lady wasn’t very friendly. I also had hold the water sucker and do all that because there was no nurse. I normally enjoy Hygienest appointments but this experience was far from this and this procedure was more painful that normal. Such a shame and will be going to find another dental practice sadly as this one missed the mark.

Negative experience: Dr Patels room was a cupboard without windows! I will not be returning to that space.

Negative experience: I was nearly in tears when I left as my sensitive gums were pummelled by the hygienist I saw. She was a locum hygienist and her way of operating was not reflective of the surgery as a whole. The surgery is on the whole good, the reception staff are helpful, and their tech/booking/consent systems good, but they are struggling with staff because of the dental health issues affecting the country. It was not a pleasant last visit but I will see a different hygienist next time. The one that left was very good.

Positive experience: Really pleased with the treatment I received from the hygienist at the practice. Probably the best I have had. Extremely disappointed to be told whilst booking my next appointment that they can no longer offer NHS treatment for me and my family of 4 people. Have been here for years and will now have to join the masses of people who cannot get/find NHS treatment. Very sad day and I imagine the beginning of a very difficult journey to get affordable dental treatment.

Fantastic experience: Really great visit today! Desperate for hygienist as hadn’t been for a while! Definitely the best hygienist ever

Fantastic experience: I have been going to the Lion House for years, I do go private , however wouldn't go anywhere else, as a very nervous patient, I am completely put at ease with the service I get, I couldn't recommend it enough,Harbinder is brilliant with me, very calming explains everything and patient with my dentist visits anxiety.

Fantastic experience: Delighted to get an emergency appointment as I because me a front tooth. The temporary filling is great and I have an appointment to have it sorted. Great service thanks

Fantastic experience: The staff is very friendly and helpful. My dentist is excellent, explains well and is very professional. All in all a great practice!

Fantastic experience: Always a very professional, friendly experience and great for the whole family.

Fantastic experience: Very kind and understanding hygienist who took my phobia of dentists into account and was so careful with the treatment. I left happy and confident.

Fantastic experience: The team is always nice, caring and very professional!

Fantastic experience: Great team, made me feel comfortable. I havent been to the dentist in 10+ years and they supported me with any questions or concerns i had.

Fantastic experience: In the past I have been afraid of visiting the dentist. I really dislike the clinical environment. Harbinder has such a pleasant and calming manner. In fact my husband and I changed our dentist after we brought an elderly neighbour in for emergency treatment and were so impressed with how Harbinder treated him, with kindness and respect.

Fantastic experience: As usual, Lion House Dental Practice is "excellent" in their service and a very great Dentist in Harbinder Dewgun; highly recommended for both NHS or non-NHS patients.

Fantastic experience: Superb, even juggled their appointments around to get me in within a few hours for an emergency appointment, much appreciated.

Negative experience: I am not hugh wilson but his father Guy. My appointment was a 30 minute preliminary to see if anything had changed from my much longer appointment the previous year. Lots of Xrays,and requirements for next session agreed. Very professional and no pain- perfect! I will write a proper review after next visit.

Fantastic experience: She so lovely she put you at ease explaining what she's doing

Negative experience: Had an appointment with the hygienist was in her chair for approx 15 minutes didn't even got my teeth polished,just scrapped & that was £85.

Fantastic experience: Great experience. Dentist explained every step to me and the treatment was painless

Fantastic experience: A Professional, caring and friendly experience in premises that were informative and well equipped.

Fantastic experience: Hygienist appointment was thorough. Harbinder was good and explained the benefits of AI that help analyse the X-rays. AI can be a bit over eager to recommend treatment but Harbinder has the final say so moderates sensibly to prevent overt quick treatment. All in all a great service.

Fantastic experience: Thanks Daisy for an effficient and professional treatment.Very good! I have seen some great dentists here. Staff always friendly and polite. Worried that there may be no NHS dentist soon.

Fantastic experience: The reception staff at Lion House were very helpful in a raft of changed appointment dates and times. My dentist Harbinder is kind and thoughtful as well as an excellent dentist who has taken care of my teeth since he has taken over the practice. I am confident and content in their care.

Positive experience: Very efficient and charming hygienist, although her accent is rather strong and I found it a little difficult to understand her conversation at times (perhaps my hearing !), but I shall happily return

Fantastic experience: Great modern dentistry. Always made to feel comfortable and as a nervous patient with bad previous experiences it's a pleasure to actually see the dentist at last.

Fantastic experience: Absolutely amazing team at lion house dentist Rebecca is just outstanding

Positive experience: Shocked at £15 increase in price for hygienist appointment since April. Discourages people to attend. However, professional service provided, as always.

Fantastic experience: Efficient, friendly and very convenient. I had a different hygienist to the previous time but she was friendly and I have no complaints. Recommend.

Fantastic experience: Friendly, courteous and always a first class service :)

Fantastic experience: As always, very friendly and polite staff throughout the practice. Rebecca checked my teeth, mouth and gums very thoroughly, took the time to show me on the screen, and explain the condition of my teeth, which I'm glad to say were fine. I had a tooth extracted last year, which proved to be a very difficult procedure. Rebecca was absolutely fantastic, giving me constant reassurance. I felt no pain, and I can honestly say, this lady is a first class dentist. Thank you, I would highly recommend this dental practice.

Fantastic experience: Excellent as always and thank you for representing and supporting the NHS

Fantastic experience: I Can highly recommend this dental practice, all the staff from the dentist, hygienist, receptionist are professional and friendly.

Fantastic experience: I would thoroughly recommend Harbinder - I moved to Shropshire 8 years ago and am very happy to travel back to Oxfordshire for dental treatment. He is an outstanding dentist. Sandra Reynolds

Fantastic experience: Having previously been very scared of the dentist, dr John smith has been amazing and couldn’t recommend him enough. Always goes above and beyond. Very sad to see him go ☹️

Fantastic experience: John Smith, best dentist I've ever seen, so I'm sad he's leaving. He was so kind and helpful when I had a horrid experience with NHSBSA. A great team!

Fantastic experience: I started going to Lion House several years ago. My teeth were in a terrible state as I hadn’t been to the dentist for years after a bad experience at another practice. My care at Lion House has been amazing, pain free and everything explained as we went along. Just went for 6 month check up last week and no treatment needed. Couldn’t be more delighted

Fantastic experience: Superb. Very friendly, helpful explanations, dexterity and skill, great result. Thanks Rebecca and team.

Fantastic experience: Excellent service, on time and very personable. Such a shame John is leaving

Fantastic experience: Very thorough. The dentist I saw was a vast improvement from the last! Highly recommended.

Fantastic experience: As a nervous patient with huge fillings needing replacement I cannot recommend this practice enough. Great treatment, calming and understanding, I hesitate at calling it a pleasure but it’s as close as it gets.

Fantastic experience: Having a Dentist local to me is great, the service is also great.... keep it up and well done .

Fantastic experience: I went to the Huguenots and was disappointed as the lady really pushed for me to have something I didn’t want and then tried to charge me an big extra charge when she had not mentioned the difference in price. The lady in the office however was very good and she waved the additional charge.

Fantastic experience: Excellent treatment as usual. Thorough hygienist and very thorough dentist

Positive experience: I needed to have a large filling replaced and it was done straight away. I asked if the procedure could be explained to me as it went along as I find this makes it more interesting and removes some of the ‘fear of the unknown’ for me. My dentist was brilliant! All done and dusted in less than half an hour with no need for an injection so no dribbling afterwards! Aftercare was fully explained and I’m now smiling with confidence again.

Fantastic experience: So grateful for the NHS dentist at this practice. Very caring dentist.

Fantastic experience: Highly recommended.1st class dentist. Always very professional and treat patients with great care. My personal dentist Daisy is excellent and she really goes the extra mile, everyone from the receptionists to the dental team are al amazing.

Fantastic experience: Frist time great friendly staff very relaxing nice chat explains what your trezt will be never be worried very proud of my treatment thanks

Fantastic experience: Arrived on the wrong day and was still seen! Happy with the practical advice with guidance on future actions that seemed to make sense

Fantastic experience: Very happy with my hygienist appointment. She was very pleasant and thorough.

Negative experience: Had an emergency appointment and was given good advice in a courteous professional manner. However I need a broken tooth extracted which can only be done by the practice owner this has resulted in a very long wait ( over 4 weeks). Although not in pain atm I am in discomfort due to sore gums and earache caused by the roots. I am expecting that things will get worse before my appointment. As a private patient and having to pay in full upfront I don’t feel this is acceptable.

Fantastic experience: Great service, I would recommend this dentist. Just sorry to hear that John is leaving.

Positive experience: I was called for my regular 6 monthly check up.i arrived a few minutes early but had to wait for 15minutes so assume a previous patient had taken longer than the appointed time. John was quick and efficient and once called in I was checked and out in around 5 minutes.

Fantastic experience: Many thanks for fitting me in so promptly after experiencing pain in my tooth. Your receptionist was most helpful and understanding and Harbinda dealt with the problem with an x ray very effeciently and pleasantly and prescribed antibiotics. I never mind attending this surgery and always find everyone helpful and welcoming. Eileen Helby.

Fantastic experience: It was a very tricky procedure and Daisy was absolutely amazing I am now healing up and thankful for a good extraction!!

Fantastic experience: Have been to the dentist for several visit lately for treatment. Exceptional service and aftercare by Rebecca and reception team. Offered timely appointments and reassurance following treatment - thank you so much.

Fantastic experience: Everyone was so nice,and felt very reassured by dentist, when chatting about treatment moving forward, thankyou

Fantastic experience: Shafeena's care made the hygeinist experience pretty comfortable and painless. Very pleased as usual.

Fantastic experience: Dentist John Smith was very good , checking everything and giving advice on care of teeth

Fantastic experience: Put quite simply; the best dental practice I have been registered with. Kind, caring, friendly and exceedingly professional at all times.

Fantastic experience: My dentist Rebecca is outstanding. The hygienist is always great d the reception staff are ALWAYS helpful, friendly & professional. A cut above the rest ! Thank you Lion House Dental Practise for all your care !

Positive experience: The dentist was at least 20 minutes late arriving at the practice and there was no heating in the waiting room! It had been -3 overnight! Freezing!

Fantastic experience: I recently had the pleasure of visiting Lion House Dental Practice, and I cannot speak highly enough about my experience. From the moment I walked through the door, I was greeted with warmth and professionalism that instantly put me at ease. The staff at Lion House Dental Practice are exceptional. They were friendly, attentive, and went above and beyond to ensure my comfort throughout my visit. From the welcoming receptionists to the knowledgeable dental assistants, everyone contributed to a positive and welcoming atmosphere. Dr. Rebecca, the dentist at Lion House, is a true expert in her field. She took the time to listen to my concerns and thoroughly explained each step of the dental treatment process. Her skill, precision, and gentle approach instilled confidence in me as a patient. I felt well-cared for and knew that I was in capable hands. The clinic itself is modern, clean, and well-equipped with the latest dental technology. Lion House Dental Practice’s commitment to maintaining a high standard of hygiene and using advanced equipment further demonstrated their dedication to providing top-quality dental care. I am extremely pleased with the results of my dental treatment at Lion House Dental Practice. Dr. Rebecca’s attention to detail and commitment to delivering exceptional outcomes truly shone through. The entire experience was seamless, and I left the practice feeling satisfied and grateful for the excellent care I received. I highly recommend Lion House Dental Practice to anyone in search of a dental practice that combines expertise, professionalism, and a patient-centred approach. Whether it’s for routine check-ups or more extensive dental procedures, Lion House Dental Practice exceeds expectations in every aspect. Thank you, Dr. Rebecca, and the entire team at Lion House Dental Practice, for your outstanding care and commitment to patient satisfaction. I look forward to my next visit and will definitely be recommending your practice to others!

Fantastic experience: What a great Dental Practice. My crown of 55 years dropped off, I got an appointment for 2 hours later. John did a perfect fix and by dinner time I was back to normal and eating my meal. Perfect experience.

Fantastic experience: Brilliant caring, professional service. Could not improve - such kindness shown and the flowers were such a thoughtful gesture.

Fantastic experience: Rebecca is just amazing! I completely trust her! She is worth every penny to see her privately. I have a neurological condition and she always is so mindful how she treats me and makes sure she is doing the right treatment for me.

Fantastic experience: Very helpful no waiting ages brilliant dentist