mydentist, Clarendon Road, Hinckley

Fantastic experience: I am always nervous when I have to go dentist which is why I never went often, however 1 of my front teeth came loose and knew I had to sort it, I had read about splinting the loose tooth to other teeth to allow it to heal which he did, I was very pleased and happy with the results and I am managing to eat certain foods, so I would recommend my dentist and the surgery to.

Fantastic experience: My dentist is harminder and the dental nurse was Eva. Today I had 1 extraction and 2fillings.never felt anything when she did the surgery. Didn’t even know she had taken the tooth out. She harminder was brilliant. Made sure everything was numb . If your a nervous patient ask for her. She knows what she’s doing so thank you to both of you for being so understanding of my fear. Which was groundless.

Negative experience: Don’t go here or you might get a parking ticket even if you register your car… I also paid £25 for an appointment that lasted 1 minute… NHS dentists are now a scam. Service was good and staff was polite, can’t say anything bad. But I definitely didn’t like receiving a parking ticket for £60 and after sending proof to them they still said sorry you need to pay… maybe cause someone didn’t submit my registration or they’re just crooks.

Fantastic experience: Good professional service for my first visit

Negative experience: I have been left with a very negative taste in my mouth from this dentist. The quality of the work is not the problem I was very pleased with the service itself. However, I was very disappointed by their receptionist Clare. I had paid for my second appointment in cash and there was a lot of ignorance from her when I had very clearly vocalised that I had paid for it prior in advance she insisted I pay again but she ignored me when I offered an explanation and made me pay again. At this point I felt very upset as she was disregarding what I was saying, and I am already someone who avoids negative social situations as they make me uncomfortable and with her being rude and dismissive I felt I couldn’t dispute any further. When I got home, I asked my Mum to speak to them as I felt I weren’t getting listened to and I knew I had been charged 2 lots of £70. When my mum called, she spoke to Clare who begrudgingly looked into this which went on for a while and she eventually found this payment of £70, and she said it would need to be paid back in cash meaning I would have had to travel 30 minutes to go and collect it. She offered no apology or acknowledgement of her error and then when asked if they would do it as a transfer she refused without even considering it as an option or consulting her superior as it was an error on their part and it was something I made very clear at the time but she simply wouldn’t listen to me and had she we could have resolved this there and then and we could have avoided the phone call and me having to go all the way back. My mum then called again to make a complaint this time another person answered but they were unable to help and said it could be up to 2 weeks to resolve this matter but said their manager would call back which they didn’t. Then my mum called a final time and this time Clare answered the call again she was once again very rude and was huffing and signing as if we were inconveniencing her. Not the other way around. On this call She was able to confirm that the money could be returned back to us by bank transfer, but she was very rude and couldn’t even apologise for the stress this had caused or her part in any of this and hung up without even saying goodbye. I am very disappointed by the experience I had with the receptionist staff as Clare was very unkind and difficult to work with. I understand everyone has bad days, but it seems Clare only has bad days. As someone who is Autistic I shouldn’t have to wear a sign so people give me some grace I believe all people in customer facing roles should treat their clients with a mutual respect and understand that we can talk to them in a friendly manner and if for whatever reason they aren’t understanding then take the time to talk to them as, if she had done this in this situation I would have been able to show her that I paid and she wouldn’t have forced me to pay a second time. And unfortunately, because of this interaction and the way social situations affect me mentally I have had no choice but to find a new dentist which isn’t something I wished to do but felt I had no choice as I would struggle to go there again. This situation happened in June and I never received a callback from the manager or an apology from Clare.

Fantastic experience: Efficient and friendly service. However costs seem a little high.

Fantastic experience: Visited the hygienist today and would just like to say how lovely Julia, the receptionist was. She was so friendly and has such a kind and gentle manner

Fantastic experience: Have always had a serious fear of the dentist but seeing bhavin makes a traumatic time bearable. If i could give 10 stars i would!!!

Fantastic experience: Very pleased with Dr Chandarana's treatment of my elderly mother today. She has Alzheimer's and finds visits to the dentist traumatic, but on both the appointments she's had so far with Dr Chandarana he was very kind and reassuring, and took the trouble to explain everything to us. Excellent service, thank you!

Fantastic experience: Always very professional kind and calming with there service. Regards to you all . William

Fantastic experience: I cannot fault this wonderful dentist I was really concerned about a problem with my mouth and I was seen straight away and referred to a specialist,it is a two week referral so very important to me,I cannot thank them enough for looking after me.

Negative experience: I got a call from one of receptionist to schedule a dental appointment for my kids. I scheduled a Saturday appointment. One the day I was 10mins late. I have 3 kids so I thought that I could see the dentist for the other 2. There was no one reception when we got in and there were others waiting. We were waiting for 10mins when one of the dental nurses came out. I told her that I was late but asked if the kids could be seen or otherwise we can reschedule. She mentioned that the appointments were running behind and that there were only two dentist available but we are Definitely going to be seen! So we waited another 20mins and a different nurse came out. So I asked again what’s going on as my kids were getting agitated at this point ( I have young kids). She reiterated that I will definitely be seen! Only for her to come out 10mins later and say that because I was late the appointment will be cancelled. She wasn’t empathetic or polite. So rude and basically told me to take it or leave it. So I left and I will never be coming back. They need better processes and better customer service. The rude nurse was Asian looking. I have been with this practice for a while and the service I receive is mediocre but this experience did it for me.

Fantastic experience: Very pleasant visit, always feel comfortable and well informed about what is happening during the checkup.

Fantastic experience: Lovely dentist who greet you as you enter. The staff and dentists are very friendly and helpful. They make me feel at ease, they allay any fears I may have.

Fantastic experience: I’ve always had a positive experience with MyDentist. This time was no different. I was seen at the very time my appointment was made, the dentist and dental nurse, the hygienist and her assistant were professional, precise and highly skilled. A very good service and great value for money. Today, I have a crocodile smile once again.

Fantastic experience: Although my appointment had been booked for sometime for a routine check up, a few weeks before a bit came off one of my teeth. I was quite happy to leave this till my check up. Unfortunately the tooth had to be taken out, but was happy it was all sorted there and then without the need for a further appointment.

Fantastic experience: Friendly staff and very helpful. Bhavin Chandarana great dentist make you feel relaxed

Fantastic experience: The staff always try their best to help and with a friendly smile.

Fantastic experience: Very kind staff and excellent service. The dentist explained everything clearly and made me feel comfortable throughout.

Fantastic experience: Until finding Jelena as my dentist I was terrified of dental work after previous bad experiences. Jelena was recommended to me and can honestly say she is the most kind & caring dentist I have ever met. The work she has done on my teeth is amazing. I no longer dread seeing the dentist, I just wish I had found Jelena sooner. I’d have no hesitation about recommending this practice to anyone.

Fantastic experience: Dr.B Chandarana was superb today and resolved my dental problem.He was so caring in his approach and made me relaxed as I hate the dentist.His dental nurse Tamara was great and I have to say one of the best dental visits I've had in a long time.

Fantastic experience: Friendly staff makes a lot of difference to elderly people who suffer with fear of dental treatment, always a pleasant atmosphere whilst receiving treatment.

Fantastic experience: Very friendly atmosphere from reception to having your treatment.

Fantastic experience: I've never had a dental visit without pain ever. Moved to Dr Bavin Chandarana and have had many visits with him since all pain free. I would recommend him without hesitation

Negative experience: Pointless having an appointment time with Dr Patel as he is always late, usually chatting away while you are sat waiting

Fantastic experience: Very polite helpful and good service and understanding staff always helpful all of them the only thing what is needed to be looked at is the pot holes outside Very dangerous

Fantastic experience: I have been registered and had several appointments with Bhavin Chandarana at Mydentist on Clarendon Rd since the later part of 2024. I don’t enjoy the greatest of health and my attention to my own personal care, especially my dental health can suffer significantly. I am always embarrassed and concerned about the state of my teeth as a result. Since seeing Bhavin Chandarana regularly, I have been bowled over by the quality of his care and attention to detail, ensuring all issues have been prioritised and managed. My teeth feel better than they have in many years. However, the most significant element of Dr. chandarana’s care for me is his personable, down to earth and delightful manner. He gives me time and space to settle, discusses and explains everything beautifully and ensures that I am comfortable, whilst always delivering excellent dentistry and skill. I have found that my own motivation and determination to manage and take care of my teeth, ensuring I make and keep better and more robust habits has been accelerated as a direct result of the treatment and care I have and, thankfully, continue to receive. Thank you Bhavin Chandarana.

Positive experience: My dentist made me feel comfortable and confident. They explained everything as they proceed with the examination.

Positive experience: Written by my 11 year old son, after a check-up appointment: Friendly staff. 10 minutes Walt 2 the to see dentist. Dentist was very very king told me his dog and cat scared. made me happy. he explained well. it hurt a bit my gum. The receptionist was ok not too bad. the price were expensive because l am a kid ️ lovely

Fantastic experience: The standard of service is extremely high at mydentist at Clarendon Road, Hinckley. Reception staff are pleasant and efficient; my dentist, Dr Patel, is always cheerful, helpful and thorough, offering appropriate advice; my hygienist, Saher, did an exceptional job in cleaning my teeth and offering really helpful advice on brushing technique etc. , ably supported by Charlie. Thank you.

Fantastic experience: Thankyou to my dentist in hinckley. You are always greated with the friendly receptionist on arrival. I'm a frightened patient every time I gone to the dentist but since coming back to clarendon road I've always been put at ease. I highly recommend this practice

Positive experience: Dentists are really good and friendly but the receptionist staff are not helpful at all. Often I end up standing waiting with no acknowledgement whilst they do what seems like nothing. Not the friendliest receptionists either.

Fantastic experience: I had a bone graft followed by front tooth implant in June. Hind was so friendly and professional (so were all the other staff) thoroughly explaining each stage of the process. I am delighted with the result and would highly recommend this practice for this procedure.

Negative experience: Had terrible experience today - examination in a very small room - no Air conditioning - room looked grubby no confidence in the dentist at all and the assistant must have been on day one of training as the dentist had to keep repeating and going over to help out after each tooth identification. Not Good

Fantastic experience: I just want to thank my lovely Dentist Deepti Cherukupalli for always being so kind and helpful. I've been meaning to leave a review for a long time. I always leave her smiling and I have much trust and confidence in her work and advice. Thanks Deepti it's always a pleasure to see you x

Fantastic experience: My son was seen earlier today by a pair of Asian ladies, they were just wonderful, patient and proffessional. Thumbs up!!

Fantastic experience: Update July 2024 I have recently completed a course of further treatments - composite bonding and a replacement bridge. I'm really pleased with the results and can't rate Dr Jelena highly enough. Her patient care, knowledge and professional are to the highest standards. It has been clear to me throughout that her desire to do a great job is her number one objective, and she is not happy until the very best results have been obtained. She is an absolute asset to the team. ---- I have been using this surgery for years for both NHS treatment (general check ups, scale and polish) and private treatment (air polishing, whitening, braces) and the staff are just wonderful. Jelena, my dentist, is so knowledgeable and explains everything really clearly. She takes pride in what she does and is a joy to deal with. Adele has provided me with great guidance around my braces, helping me to make an informed decision to best meet my needs. Visits are always pleasant - I can't recommend highly enough.

Fantastic experience: right now we had routine dental check for my 3 children ,so Doctor (i dont know shes name )she was fantastic and professional I was surprised the way she did she's job.all what I can say now I find the doctor which I was looking for long time :) Thank you My Dentist Hinckley :)

Fantastic experience: I have been a patient at this dentistry for more than 5 years now and I can honestly say I am really happy there. Everyone is lovely, starting from receptionists , nurses and doctors. I especially would like to highlight Dr Jelena, she has been absolutely wonderful and you can tell that she is very passionate of what she does. I have done teeth whitening programme and also changed fillings to my front teeth, honestly, it was quite costly but heck it was worth it! My smile is beautiful now :)

Fantastic experience: Switched to MyDentist when moving into Hinckley and it’s the best dentist I’ve ever had. Kept informed, everything explained clearly and my daughter loves our dentist

Fantastic experience: Lovely experience, my first time at this practice and the reception staff were very friendly, dentist & dental nurse were both welcoming and very nice!

Fantastic experience: Very impressed by my recent experience as an NHS patient at My Dentist, Hinkley. The receptionist was friendly and helpful when I rang up. She was able to book me in within a week with the dentist I wanted to see. On the day, I was seen on time. The dentist was friendly & reassuring & was able to remove my painful back tooth swiftly & painlessly. I was given clear advice on aftercare before I left. Great service. Thank you. 29th May 2025 Update: Visited for an appointment with hygienist, Saher, today. She was friendly and reassuring and very professional. Numbed my very sensitive gums before starting treatment. Cleaned my teeth so well that my husband commented he'd never seen them look so clean! Huge thank you to Saher & the lovely dental nurse who was working with her. Excellent service!

Fantastic experience: Fantastic experience, Eve and philippe were brilliant with the kids. Great with advise and very welcoming. So glad we changed dentist.

Fantastic experience: Friendly, reassuring and professional. My Dentist Dr Giva is personable and helps to put you at ease. Excellent!

Fantastic experience: Evie & Filipe were absolutely fantastic. First time using mydentist and will definitely be returning. I was very anxious about going as i haven’t visited the dentist in years, they immediately put me at ease and were brilliant throughout my check up. Thank you

Fantastic experience: I've been with Clarendon Rd dental practice for some year's and it's always looking after me but in the last two years with the practice my dentist Jelena Mihailova and her team have really stepped up to the mark , I've received the best possible treatment with sound advice, my teeth now are the best they've ever been. I'm more than happy with my smile and wouldn't dream of going anywhere else and would thoroughly recommend this practice.

Fantastic experience: After recently joining this dental practice, I am delighted with the exceptional service provided by My Dentist. Despite being a very nervous patient, Dr. Ravinder, an exceptional dentist, has consistently put me at ease during extensive dental work. The team of dental nurses is equally fantastic, and the receptionists are always helpful and welcoming.

Fantastic experience: My husband has recently undergone composite treatment and tooth whitening with the lovely Jelena Mihailova and her nurse Kirra. I wish to thank them both for helping him on his Journey. Watching his confidence bloom has been both emotional and awe inspiring. You have honestly changed his life and I cannot thank you enough. You should be proud of what you do and the difference you make, not just to Andy but other patients also. Thank you again! Sam

Fantastic experience: Went for Invisalign and Jelena is an amazing Dentist, very kind and thorough with her explanations and dental care, came out with fantastic results. Would highly recommend. Kirra and Shauna were also very welcoming and helpful. 10/10

Fantastic experience: Been with this practice for years. Never had a problem. From helpful receptionists to a great dentist. I know how lucky I am and the older I get the more I appreciate them.

Fantastic experience: I never feel brave going to the dentist, so was relieved that I was treated with a lot of care and respect.

Negative experience: Absolutely diabolical service from start to finish. During my initial visit (08.12.23) I was told I didn't have an appointment, and was made to feel like I was going crazy attending the wrong practice, despite my assurances that it was definitely this practice which I'd registered with via phone. After leaving, feeling very confused, they later realised it was their error and called to confirm - whoever took my call recorded my contact details incorrectly AND booked me in with a dentist who was on long term sick. I therefore took the morning off work for absolutely no reason as there was no replacement dentist to see me on arrival. One rude staff member made no attempt to apologise, and quite frankly shouldn't be working front of house. At this stage I spelt out my correct email address so this could be updated on their system, but they clearly did not do so (see below). To make matters worse, I later receive a parking fine as no one in reception had notified me to the need to obtain a parking permit despite knowing this was my first visit. This appointment was then rescheduled for 30.01.24 and I was given a receipt to confirm this appointment. On arrival (30.01.24) the same rude staff member was on reception and she was again unable to locate my appointment details. No apology once again and no explanation given for their error. Whilst a manager arranged to squeeze me in for an appointment with a 15 minute wait, I was so infuriated by this time that I didn't want to give them my time of day, nor money. Why would someone want to hang around and wait in an environment where patients are clearly not respected?! After submitting a second complaint, I was informed that my appointment had been postponed due to the dentist being off sick. She informs me that an email was sent to notify me of this; however this was once again sent to an incorrect email address... I'd like to say 'third time lucky' but it's safe to say I won't be returning to test this theory. There's also not much point in making a formal complaint - you'll receive an insincere apology from the manager, and no changes will be made. Avoid at all costs!!

Fantastic experience: I can't rate the dentist I see highly enough ~ Jelena. I am a very anxious patient & in the past avoided the dentist causing me to lose a few teeth. However since seeing Jelena I have built a trust that I now know longer dread attending. She doesn't judge, she puts me at ease & keeps me informed each step of the way. For a fearful patient I would 100% recommend. Evie the dental nurse also is great keeping the atmosphere light & friendly which also puts me at ease. Thank you both

Fantastic experience: Ricky did a very thorough examination and took x-rays, explained everything in detail and gave best options. Evie helped with hygiene care, how best to use the electric toothbrush and really detailed guidance on flossing, mouth wash, a very comprehensive consultation, really good

Fantastic experience: Great first experience! Dr Jelena and Evie were not only very professional but also extremely friendly with great sense of humour and managed to make my dental appointment fun - I didn’t want to leave! I could easily recommend this place and these two ladies to anybody! Thank you!

Fantastic experience: After suffering severe toothache over the weekend…made appointment t see Dentist…saw a lovely lady….she successfully extracted tooth later the same day…excellent service

Positive experience: Prompt service and sound dental advice. I was probably lucky to land on dental check-up one day and hygienist the next; however they seem professional and genuinely keen to help. 4 stars from me is exceptional...

Fantastic experience: Good Afternoon. I would like to express my happiness and gratitude regarding Dr. Jelena and assistant Kira. Today I went to see them for a filling of a tooth that gave me severe pain. It has been a long and painful jorney until a friend of mine recomended me Dr. Mihailova. I have to say that I am absolutely mortified when it comes to going to the dentist. I am beyond scared and anxious so it wasn't an easy decision to take. When I finally decided to go and see Dr. Jelena it was one of the best days ever. Beside her being an absolute proffesional and explained me all the ways, all the steps, she also promised me NO PAIN. That was music to my ears. So after 1 root canal treatment and 3 fillings I can definetely say it was PAINLESS!!! NO PAIN AT ALL! And the fillings look so nice, they match your teeth perfect. I also have to praise that Dr Jelena beside being an amazing DOCTOR she has this calmness and aura and such a good and positive energy. The way she spoke to me and the way she spoke to her assistant was so nice and calm, loved every minute there! Every visit was more than a treatment it was therapy. A big thank you Dr Jelena and Kira for taking care of me!! I can't wait to come in 6 months for a checkup. THANK YOU My Dentist Hinckley!!!

Fantastic experience: What’s amazing advice from Doctor Bhavin Chandarana he gave great advice to one of my friends who I accompanied in an Emergency setting would highly Recommend this dentist

Fantastic experience: Thank you Hind, Danni and Kirra, you all are great, thank you for the treatment, I was very satisfied with the result, you guys are the best

Fantastic experience: Always nervous at the dentist but always puts my mind at rest with a positive attitude

Positive experience: Treatment I received was absolutely excellent however, reception failed to mention you had to type in your car reg number for parking. Ending up paying more for the parking ticket than the check up...

Fantastic experience: I was in excruciating pain because of my molar cavity that has reached the nerve, went to mydentist and was received by a lovely receptionist who immediately registered me and booked me for an urgent dentist appointment as soon as possible. Considering it was my first time ever going to a dentist, the dentist Harminder Sihota examined me, did the xrays, clearly explained the situation to me and what to expect also gave very helpful oral care advices, prescribed me antibiotics and performed a root canal the next following week. The procedure went smooth, Harminder showed great expertise and never forgot to reassured me while performing the root canal as i was nervous since it was my first time ever. After the root canal and the temporary filling I was already able to eat and was pain free for a couple of weeks. At last Harminder put the permanent filling and I’m honestly so impressed with the final results, it looks as if I had never had a cavity on that molar. Considering it was only one tooth that was decayed the price was very reasonable. I am extremely happy with the service and would definitely recommend mydentist and Harminder to anyone who is local.

Fantastic experience: Laura / Evie were the best, my daughter is so happy with the results, she now smiles more, outstanding

Fantastic experience: Fantastic dental care. I have a lot of anxiety around going to the dentist (as I’m sure most people do) but I really needn’t have worried. I had an initial assessment with Dr Jelena to discuss a filling, stain removal and pain in my jaw due to TMJ . After an examination of my teeth and some X-rays she went through all my options and the prices. (I paid for a private appointment because I had been waiting two years for an nhs appointment and I didn’t want to wait any longer) Dr Jelena discussed both nhs prices and private prices, there was no pressure at all to make a decision then and there. There are also payment plans such as pay in three and a monthly plan where you pay around £8 per month and that entitles you to a % off and a free check up and hygienist appointment a year. I went back a week later for the dental work to be carried out and I have got to say it was THE BEST DENTIST VISIT Iv ever had! Again I had been a bit nervous but Jelena put me at ease, she said we could stop at any point or take a break and kept checking on how I was feeling and explaining everything as she went along. I felt genuinely cared for and there was pretty much no pain considering I was having work done. Until that appointment I have never left a dentist happy, so I really do want to sing her praises!! I have recommended her to several people since and I would 100% go back to her specifically every time. The work has been brilliant, filling colour matched my tooth perfectly. The stain removal was fantastic and I’d recommend the air polishing too. My teeth look and feel great. I’m just waiting for my night guard/ retainer fitting when it’s back from the lab. I have high hopes it will help my TMJ pain. ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

Fantastic experience: Jelena and Evie what a team very friendly and informative clearly explaining what my options were and would fully recommend booking in with them. Not a fan of the dentist but they made it a very comfortable experience overall can’t wait to go back !!

Fantastic experience: Today Jelina and Evie made sure I was relaxed and comfortable, despite my nerves. During the filling they worked as an efficient team. They made me laugh with their amusing chatter and I almost forgot I was at the dentist. Probably the best experience I've ever had in the chair. Thank you ladies, you are the best.

Fantastic experience: Just come back from my dentist appointment with Jelena & TY. And it was fab as usual. Great team work and had a pleasant experience with assistant (Ty) she was lovely and did gave me hand to sort out some things on reception desc:)) great level of customer service what expected from an assistant and doc AJ

Fantastic experience: Nervous of going to the dentist for my first time in years but had a dentist called Taz made you feel really relaxed, with the help of Danni and Shauna what a team. Thank you all

Fantastic experience: I would like to thank Jelena and Evie for the wonderful care today. As always the whole process of teeth treatment/polishing took place painlessly and in a nice atmosphere. You are the best team!

Fantastic experience: Evie went above, and beyond, when, attending my appointment she could hear I was struggling to convince my little boy to get rid of his dummy and she jumped in with my reassurance, going above, and beyond, to convince my little boy that dummy’s are bad for your teeth! I really can’t thank you enough and now my little boy has been dummy free for 8 weeks! Great dental practice and team. Thank you Evie!! X

Fantastic experience: I had have very good experience with my dentist especially big thank you for Jelena and Evie. They are good qualifiedet team.

Fantastic experience: I would like to say thank you Evie and Jelena! For doing their job perfectly and being friendly! Everything was done very well and they worked very well as a team. I've never been to a dentist that had such good teamwork as them.

Fantastic experience: Being nice and caring and gentle ❤️ Thank you Jelena and Evie. You made my 9 year old daughter feel calm and peaceful.

Fantastic experience: I went to see Jelena and Evie and they were amazing. Very gentle and kind. Made my visit 10x calmer

Fantastic experience: Have recently finished both straightening and whitening treatment, and I am so pleased with the results. Jelena and her team were always very friendly and helpful, explaining everything thoroughly along the way.

Negative experience: Chipped a tooth on a nut and it proved quite expensive. Called my dentist in Clarendon Road where I have been visiting for some 50 years through various owners. They would not accept me as an NHS patient as I had not been there during the last 3 years. Covid and lock down meant nothing. So, I had to be seen privately at a cost of £89, paid over the phone when booking the appointment. The tooth was examined, but not the rest of my teeth, and filled in less than 20 minutes but the cost was a further £150. The dentist, who was very polite, blamed inflation. £239 out of an old persons pension is a lot especially for less than 20 minutes work. Beware of eating nuts and only use this dental practice as a last resort

Fantastic experience: I went to my dentist for a check up for the first time in years. I saw Jelena and Evie, they were both so welcoming and reassuring. Jelena explained all of the options for treatments and what could be of benefit. I booked back in again with them and they were both amazing. Spent time explaining to me what was going to happen during the process, kept checking on me and then talked me through after care. I would highly recommend the service and in particular Jelena and Evie. It’s the first time I’ve been to the dentist and felt comfortable and not nervous. Thank you for making the process so smooth and comfortable for me.

Fantastic experience: Dr Hind, Dani and Keira are the most positive, professional and just overall incredible group of expert dentists I have had the privilege of being a patient with. From start to finish of my implant journey I felt so safe and confident that they were going to do everything they could to help me get through. I couldn’t be happier with my implant and feel so grateful to the whole team for making it happen. I would 100% recommend dr Hind and her team to anyone looking into implants.

Fantastic experience: I recently accompanied my husband Terence to his hygienist appointment and was extremely impressed by the two lovely ladies, Jelena and Evie. They were so welcoming and helpful and made the whole experience very positive by putting my husband totally at ease. Jelena explained everything she was doing in detail and Evie followed up by carefully demonstrating how my husband should maintain good dental hygiene at home using the interdental brushes correctly. I’m extremely grateful to Jelena and Evie and the rest of the staff at My Dentist, Hinckley who provide such a wonderful service.

Fantastic experience: Nobody looks forward to going to the dentist, however I always feel very well looked after by Jelena. Thanks to Evie today for your assistance.

Fantastic experience: Dr. Jelena was fantastic at my appointment today! Both her and Ty were so kind and patient as Im very nervous about dentists Dr. Jelena checked I was ok throughout having my filling and really made me feel at ease. She also didn’t make me feel silly when I got a bit upset when I first arrived, she really made it a much better experience. Thank you!

Fantastic experience: he dentist i have is very friendly patient and makes me feel at ease.

Positive experience: During a Hygenist appointment I enquired about a mark I had on my tooth, if there was anything that could be done to get rid of it, I was recommended to speak to one of the private Dentist's Jelena She went through the options and explained everything fully Everything was very easy and clear and I started having teeth whitening before Composite bonding on my front tooth that was marked, I had regular check ups throughout the treatment to ensure everything was satisfactory, my whitening treatment was made longer at no extra cost as Jelena wasnt happy with the level achieved, aftercare products are available at the surgery and if they have none in stock they are happy to order in for the next day all in all highly recommend

Negative experience: Poorly ran dental practice, was removed from the NHS list for not attending since 2019 despite it being nigh on impossible to get an appointment during the Covid lockdown periods. Was also undergoing Invisalign treatment at another private practice who did all the necessary checkups/hygienists so would have been illogical to have paid for the exact same thing again at Clarendon - completely unfair but receptionists aren’t interested in the slightest.

Negative experience: Great dental service but the receptionist staff really let the place down , stone faced miserable, rude staff , and never offer and kind of greeting to anyone , always to busy chatting and talking about there personal lives to care about the people they keep waiting for the appointments, at the price they charge a bit of customer service wouldn’t hurt

Fantastic experience: Would just like to share my pleasant experience visiting for the first time. I had been asked to bring in my grandson for his check up, and have to say that from stepping in the door the staff were lovely. Absolutely lovely helpful young lady on reception and when we went through to the dentist, both he and his nurse were great with him, as he was a little nervous. When we left he didn't know what he'd been worried about.

Fantastic experience: Special shout out to Rikki the dentist and his nurse Kirra. I went in with pain plus sensitivity in one of my teeth, all baseline checks where done and xray was taken on the day which showed I needed a filling. I was advised to rebook for an appointment and was very impressed that I was fitted in with a time that suited my busy life. When I came back to have the filling done, every stage was explained clearly and that made me feel very relaxed. I am grateful for this level of professionalism and team work. Thank you again to Rikki and his lovely ever smiling nurse Kirra .

Fantastic experience: I had an absolutely fantastic experience at "My Dentist" with Dr. Ricky and Evie, the dental nurse. Dr. Ricky performed a filling with great expertise, and Evie provided excellent support throughout the procedure. Their teamwork was seamless and reassuring. Later, I had a teeth scan and a general chat about oral hygiene with Evie. She exhibited a high level of professionalism throughout the entire process. Her attention to detail during the scan was impressive, ensuring accurate results. Moreover, her knowledge and ability to discuss oral hygiene in a clear and concise manner were remarkable. Evie's professionalism truly shone throughout my visit. She was attentive, compassionate, and made me feel comfortable at all times. Her genuine care for my well-being was evident, making the experience even more enjoyable. I cannot speak highly enough of Evie and the exceptional service she provided at "My Dentist." Her professionalism, expertise, and supportive nature make her an invaluable asset to the team. With Dr. Ricky and Evie, I received top-notch dental care in a warm and welcoming environment. If you're seeking outstanding dental services, I wholeheartedly recommend visiting "My Dentist" and experiencing the expertise and professionalism of Evie.

Fantastic experience: I recently had an incredibly positive experience with Evie, the dental nurse at "My Dentist." From the moment I arrived, she made me feel comfortable and at ease, creating a warm and welcoming environment. During the scan, Evie displayed a high level of professionalism and expertise. Her attention to detail was impressive as she carefully conducted the procedure, ensuring that every aspect was captured accurately. Her skill and precision were evident, leaving me with a sense of confidence in her abilities. In addition to the scan, we had a general chat about oral hygiene, where Evie shared valuable insights and advice. She took the time to explain the importance of maintaining good oral health and provided me with personalized tips and recommendations tailored to my specific needs. Her knowledge and ability to communicate complex concepts in a clear and understandable manner were truly commendable. What made the experience even more enjoyable was Evie's friendly and caring nature. She genuinely showed interest in my well-being and took the time to address any questions or concerns I had. Her compassion and attentiveness made me feel valued as a patient, and I left the appointment feeling well-informed and supported. I cannot recommend Evie highly enough for her exceptional professionalism and dedication as a dental nurse. Her expertise, combined with her friendly demeanor, creates an ideal environment for dental care. If you're looking for a dental professional who goes above and beyond to ensure your comfort and provide top-notch care, I highly recommend scheduling an appointment with Evie at "My Dentist."

Fantastic experience: I recently had the pleasure of visiting "My Dentist" and had an exceptional experience with the amazing Evie. From the moment I walked into the clinic, I was greeted with warmth and professionalism, immediately putting me at ease. Evie's expertise in dentistry was evident throughout my visit. During the teeth scan, she displayed a remarkable level of precision and care, ensuring that every detail was captured accurately. Her attention to detail was truly commendable, and it was evident that she takes great pride in her work. What impressed me the most was the general chat about oral hygiene. Evie took the time to educate me about the importance of maintaining good oral health and provided me with personalized recommendations tailored to my specific needs. Her ability to explain complex dental concepts in a clear and concise manner was truly remarkable. Throughout the entire visit, Evie maintained the highest level of professionalism. She was not only knowledgeable but also compassionate and understanding, making me feel comfortable and cared for. Her genuine concern for my well-being was evident, and it made a significant difference in my overall experience. I cannot speak highly enough of Evie and the exceptional service she provided at "My Dentist." Her professionalism, expertise, and genuine care for her patients make her an outstanding dentist. I left the clinic feeling confident and informed, knowing that my oral health is in the best possible hands. If you're looking for a dentist, I wholeheartedly recommend "My Dentist." You'll receive top-notch dental care in a warm and welcoming environment, and your smile will thank you for it!

Fantastic experience: My daughter is autistic, with demand avoidant traits and sensory processing issues. An appointment with the dentist is therefore a hugely anxious time for her. My daughter needed an emergency appointment and was seen by Dr Jelena Mihailova and dental nurse Evie. They were both absolutely amazing. From the outset they were warm, welcoming and non-judgmental. They took the time to understand my daughter’s needs and fears, and structured the treatment in a way my daughter could cope with (which is nothing short of miraculous). Before the treatment commenced they talked her through the procedure, explaining what they were going to do and what tools they would be using - calling them busy bee 1, busy bee 2 etc and showing her what each tool did. During the treatment itself, they told my daughter what they were doing at each stage and were constantly checking that she was okay and giving reassurance. Their knowledge and empathy are second to none. I cannot recommend Jelena and Evie highly enough, they have changed my daughters perception of the dentist and I will be forever grateful for that.

Negative experience: I would never go near them again. Rude, rip off merchant's, with an unhelpful attitude. Querry their behaviour, and they shout at you to get out. Unbelievable

Negative experience: Had an appointment booked but had no choice to not attend on the day of due to a chronic illness I have (and they are aware of) which cannot be helped. Upon getting in for the rescheduled appointment, we were then told just before the appointment that they had removed me off of the NHS registry because I missed that appointment due to my chronic condition playing up that day rendering me entirely unable to go and near bed bound. And due to being removed off of this registry, I was no longer entitled to NHS care. I had no choice but to pay for this appointment out of pocket and future appointments privately and we were told there was nothing that we could do, and nothing the dentists were willing to do to help. The people at the front desk were very argumentative, became overly defensive very quickly, and were quite condescending when we were just asking questions about why I was removed from the registry exactly (we were never told this was even possible, nor were we told there was absolutely no way to get back on the registry after you're removed). Okay dental care as a child when I was younger, nowadays I wouldn't hesitate to say this place is just after your money and willingly prioritizes that over your care and wellbeing. Thank god I have BUPA coverage so I can go elsewhere now, I recommend others do the same or find another dental practice, especially for disabled people or anyone that finds they frequently get sick. There was no concern here for personal circumstances as the support team person is trying to claim in the reply. In fact, despite being directly told about the personal circumstances before the registry issue, the practice team directly said it doesn't matter as it doesn't change anything (they will remove you from the registry regardless) and didn't really seem to care.

Fantastic experience: Had a consultation with Evie who was very friendly and informative of the options I had available for straightening my teeth. I had a much better understanding of the process and was glad to have the appointment. Would recommend.

Fantastic experience: We have recently moved to the area and registered at the practice. Evie the hygienist scanned our teeth and explained anything she could see. Alexandra our dentist was fantastic with us and our young daughter

Fantastic experience: Highly recommended. The dentist who sees me is very gentle and very good at explaining what needs to be done and why. She also gives me choices and alternatives, where possible.

Fantastic experience: Went to see Jelena today and she was great. For a person with a fear of the dentist she was great, talked to me the whole way through and made me feel very comfortable. Eva was the dental nurse and she was awesome too talking to me and making me feel calm

Negative experience: Unacceptable customer services. Been waiting for the appointment for 4 months just to be told on the day that the dentist will see me only if I pay as a private customer (£85 more) and the dentist wouldn't even discuss this further. Not coming back here ever again. AVOID! The dentist Jelena only cares about the money, noone cares if you are in pain ...

Negative experience: A fantastic example of how not to talk to customers on the telephone. Very abrupt, dismissive and unsympathetic. My apologies that we troubled you with our dental needs.