mydentist, Bradford Road, Shipley
Information about mydentist, Bradford Road, Shipley
BD18 3NT, Shipley
Opening hours
- sunday: (closed)
- monday: 8:45-17:30
- tuesday: 9h-18:30
- wednesday: 9h-17:30
- thursday: 9h-17:30
- friday: 9h-17:30
- saturday: (closed)
Welcome to mydentist, Bradford Road, Shipley. Along with the full range of NHS dental services, you'll find a great selection of private and cosmetic treatments, including teeth whitening, dentures and clear aligner teeth straightening. The practice also offers myoptions, which is unique to mydentist. Whether you want a check-up, an urgent appointment, treatment or even a complete smile makeover, myoptions can provide this at an affordable price. We also offer facial aesthetics treatments. The practice is easily reached by car and there is street parking to the rear of the building. We are currently accepting new patients, so why not get in touch with us by phone or email now to see how we can help you. We look forward to welcoming you.
Our comment from Best Dentists about mydentist, Bradford Road, Shipley:
mydentist located on Bradford Road, Shipley, is a highly recommended dental practice known for its excellent patient care and a friendly atmosphere. Clients have frequently praised the staff for their professionalism and warm demeanor. Key highlights from customer feedback include:
- Outstanding Staff: Many patients express gratitude towards specific team members like Marwan, Shelby, Elysia, and Mr. Warren for their kind, patient, and communicative approach, which greatly alleviates dental anxiety.
- Comfortable Environment: Numerous reviews mention how the atmosphere at mydentist contributes to a positive experience, with staff making patients feel relaxed and valued.
- Thorough Explanations: Several clients appreciate the detailed explanations provided during procedures, which help them feel informed and involved in their treatment plans.
- Professional Treatment: Patients have reported high levels of satisfaction with their treatments, calling the service first-class, efficient, and considerably pain-free.
- Child-Friendly: Parents have praised the practice for its approach to children's dental care, highlighting how staff effectively communicate with younger patients, turning dental visits into positive experiences.
The team's commitment to patient care has earned mydentist a reputation for reliability and excellence, making it a highly sought-after choice for dental care in Shipley.
Services and Treatments
mydentist, Bradford Road, Shipley: Reviews
Fantastic experience: I just wanted to thank Marwan. He’s always kind, patient & communicative whenever I’ve had an appointment with him. I find anything dental/medical a bit anxiety inducing so I really appreciate anyone who makes those experiences easier for me, intentionally or not, without patronising me or making a big deal out of it. So I just wanted to say thank you :)
Hi Mat. We are pleased to hear about your positive experience with Marwan. Thank you for recognising the kind, patient care provided during your visits. We appreciate you taking the time to share your feedback about how Marwan's communicative and understanding approach has helped make your dental appointments more comfortable. It means a great deal to us to know that his naturally considerate manner has made those experiences easier for you, especially understanding that dental visits can be anxiety-inducing. Thank you so much for this wonderful recognition.
Kind Regards
mydentist Patient Support Team
Fantastic experience: I’ve just had an appointment today with Shelby , she is fantastic at her job and making me feel at ease , thank you very much, for an amazing service
Hi Charlotte. Thank you for sharing your positive feedback about your experience. We're pleased our team made you feel comfortable.
Kind Regards
mydentist Patient Support Team
Fantastic experience: Very good experience having a crown fitted.. I was in good hands with my dentist Elysia and her dental nurse Megan.
Hi Ruth. We are so pleased to hear about your positive crown fitting experience. Thank you for your positive feedback.
Kind Regards
mydentist Patient Support Team
Fantastic experience: Shelby and Elysia fab as always. Wonderful practice, all staff lovely as usual. Highly recommended.
Hi Jawwad. Thank you for your review. We are pleased our team provided wonderful care and we appreciate your recommendation and continued trust.
Kind Regards
mydentist Patient Support Team
Fantastic experience: Amazing team looked after me this morning from the women on reception to Guarav[denist],Diane[assistant]and scanned by Shelby all were so fantastic very friendly and helpful.hands down the best experience I've ever had....
Hi Will. We appreciate your fantastic experience with our team. Thank you for recognising everyone's friendly and helpful care. Your kind words and 5 star review are appreciated.
Kind Regards
mydentist Patient Support Team
Fantastic experience: Very friendly and welcoming staff. Thank you Shelby for doing my scan and explaining the process from here. Excellent.
Hi Ash. We are pleased to hear about your positive experience. Thank you for recognising our welcoming staff and excellent service.
Kind Regards
mydentist Patient Support Team
Fantastic experience: Very polite and professional practice. Laura is a great hygienist and has made my teeth like new a fee times now, only for me to mess them up again..oops! Thank you
Hi Ashfaq. Thank you for your wonderful review! We're pleased you appreciate our professional service and are pleased with your experience.
Kind Regards
mydentist Patient Support Team
Fantastic experience: My children were seen by Shelby today for advice around cleaning their teeth, nutrition , gum health , snacking and mouth anatomy and what causes bacteria . We were in with her for 1.5 hours and she was incredible . Her knowledge base is vast and she was able to communicate to the children in a way which ensured they were well aware of the risks of their current brushing practice and were this will lead if changes are not made . I felt the information really sunk in and I have also learnt some new tips myself. Thank you so much , an absolute asset to the practice .
Good morning,
Thank you for your 5 star review and for taking the time to leave your lovely comments, which will be shared with the practice team.
Many thanks,
Patient Support Team
Fantastic experience: I have a phobia of dentists and from walking through the door and walking out again - every single person is lovely. At one time, I wouldn't have made it through the door and I definitely wouldn't have had a hygienist appointment, as I always saw that as an unnecessary need. I can now do all of it and that is down to everybody in the surgery, making people feel at ease!
HI Dawn. Thank you for sharing your journey with us. We understand dental phobia and are pleased our team helped you feel comfortable and confident. It's wonderful to hear that you've been able to overcome your fears and even attend hygienist appointments now. We're proud that every member of our staff, from the front desk to the treatment room, has contributed to making your experience positive. We're grateful for the trust you've placed in us.
Kind Regards
mydentist Patient Support Team
Fantastic experience: Always very professional yet friendly and helpful
Hi Lyn. We very much appreciate your 5 star review. Its amazing to hear this feedback.
Kind Regards
mydentist Patient Support Team
Fantastic experience: I cannot begin to express how brilliant this dental practice is. The receptionists are kind, compassionate and really make you feel like you matter, they're a real credit to the team. Rishiq the dentist and Charlee his assistant are absolute stars, they always go above and beyond for me and have a kind and caring approach to their treatment which makes me feel nothing but confidence leaving my care in their hands, top notch clinicians! Recommend to anyone!
Hi Liam. We are pleased to hear about your positive experience with our team. We're especially pleased that you found our receptionists to be kind and compassionate, and that you felt valued as a patient. It's wonderful to know that Rishiq and Charlee have provided you with excellent care and made you feel confident in their treatment. We appreciate your recommendation and are grateful for your trust in our dental practice.
Kind Regards
mydentist Patient Support Team
Fantastic experience: Mr Rashiq Hussain did a front tooth filling today , I can honestly say it looks perfect , I’m so pleased with the results . He Made sure I felt ok all the way through my treatment 10/10 . Thank you Julie
Hi Julie. We're pleased to hear about your positive experience with Mr. Rashiq Hussain at mydentist, Shipley. Thank you for sharing your feedback!
Kind Regards
mydentist Patient Support Team
Fantastic experience: Salim is consistently great at looking after my teeth, year after year
Hi Benjamin. Thank you for sharing your positive experience with us, it is amazing to receive this feedback!
Kind Regards
mydentist Patient Support Team
Fantastic experience: I had my teeth straightened here using clear connect aligners - I was so well looked after throughout the entire treatment by Mr Warren and all my scanning and aftercare by the lovely girl boss Shelby (who even puts my favourite music on for my appointments!) I’ve been at this dentist 20+ years and wouldn’t go anywhere else!
We're happy to hear about your positive experience with our clear connect aligners treatment! Thank you for sharing your feedback, Rachel. It's wonderful to know that you felt well looked after throughout the entire process by Mr Warren and Shelby. We're glad that Shelby's thoughtful gesture of playing your favorite music during appointments made your visits more enjoyable. Your loyalty over the past 20+ years means a great deal to us, and we're honored to continue providing you with dental care.
Kind Regards
mydentist Patient Support Team
Fantastic experience: I can't praise this dentist enough, from the reception team to the nurses and especially elisha who is the best dentist I've been to in 46yrs, thankyou all from wayne d
Many thanks for your 5-star review.
Kind Regards
mydentist Patient Support Team
Negative experience: Usually my check-ups here go fine. I come into reception and get greeted by staff who never smile, they take my money and then the Professionals after that (Dentists) do a great job. Great greeting. Great aftercare advice. I make my way home. My recent trip was not so good. Went into the room, I'm not sure if this person was a hygienist or a dentist. They did not introduce themselves and looked like they didn't want to be there at 9am! She went straight in with cleaning. I had to stop them as I had a few questions. Got them answered and she continued. The way she used the interdental brushes was aggressive at times missing the gaps and stabbing the gums. I had to stop her once again! She made it out like it's my fault the gums were bleeding. No love, you just stabbed my gums multiple times! At the end, there was no aftercare advice. She said I could eat straight away. That maybe true but as a caution I stayed away from hot and cold, hard and crunchy foods for while. Also did some salt water rinses. When leaving, I asked for her name. Claire/Clare. Can't believe I paid to get treated like that.
We are sorry to receive your comments in relation to your recent visit at our practice. On review of your comments we would appreciate if you could contact the practice and speak with a member of our team to establish your personal information, this will enable them to look into your issue's as the record we have sight of does not reflect the treatment that you have mentioned as having. Please ensure that you have added the details to the correct practice and if not could you please amend so again this can be looked into and a resolution offered.
Kind regards,
Julie - mydentist Patient Services Team Leader
Fantastic experience: Brilliant the dentist took so much care. I'm 69 I've had 2 teeth out and cleaning done so glad I go to Avendale .
Your positive experience at mydentist, Bradford Road, Shipley is wonderful to hear. Thank you for sharing your experience with us.
Kind Regards
mydentist Patient Support Team
Fantastic experience: Roy and roisan excellent people. Very professional. Been to see Roy and rosian today 10/06/22. Excelllent job has always. Very helpful and professional Elysia (dentist) and Megan (nurse) Brillant job from start to finish.Replacement denture 27/11/24 My Kindest regards Adrian
Good Morning Adrian
Thank you for your 5 star review. I am very pleased to hear of your experience and I will share your feedback with the Practice Team.
Kind Regards
Patient Support Team
Fantastic experience: Got appointment same day great service.carnt fault it
We are glad to hear you had a great same-day appointment experience at mydentist, Shipley. Thank you for sharing your positive feedback!
Kind Regards
mydentist Patient Support Team
Fantastic experience: Top class as always. The Amazing Mr Warren and Mia. Can't fault anything in Mr Warren's many Years of brilliant service. You won't find a nicer Dental professional. ⭐⭐⭐⭐ Thankyou
Thank you for your wonderful review! We're thrilled to hear about your positive experiences with Mr. Warren and Mia. Your appreciation for our service over the years means a lot to us. We're proud of Mr. Warren's dedication and are glad it shows in your visits.
Kind Regards
mydentist Patient Support Team
Fantastic experience: I arrived at the dentist feeling quite emotional Spoke to Elysia, my dentist, re. My options and I felt instant relief Went to book an appointment for a scan, and the receptionist managed to book me in straight away Shelby introduced herself and made sure I was comfortable The room was very welcoming, and I felt relaxed, as Shelby explained in detail what she would be doing Shelby made me feel important and valued as a patient I left the clinic more positive than when I arrived Thanks to everyone involved Angela. 21/11/2024
Thank you for your 5 star review. I have forwarded your feedback to the practice team who will very much appreciate your comments.
Kind Regards
{my}dentist Patient Support Team
Fantastic experience: Shiraz is a very helpful,informative dentist.He puts you at ease and nothing us too much trouble.His assistant and him make a great team.
Thank you for your wonderful feedback, Margaret! We're glad to hear that Shiraz and his assistant provided you with a great experience.
Kind Regards
mydentist Patient Support Team
Fantastic experience: Nice clean dentist, got seen on time, explained the procedure and made sure I understood what treatment was needed.
We are delighted to hear about your positive experience at mydentist, Shipley. Thank you for sharing your feedback with us.
Kind Regards
mydentist Patient Support Team
Fantastic experience: To Dan, Mia and "The Dream Team", thank you so much for pulling out all the stops for me! A great friendly bunch and very professional with it ...Thanks again
Your feedback is incredibly valuable. We are thrilled to hear about your positive experience with our team at mydentist, Shipley. Thank you for sharing!
Kind Regards
mydentist Patient Support Team
Negative experience: Receptionist are rude need better training in customer service.
Dear Amaan
We are very sorry to hear that you have been unhappy with the service provided to you by our reception team. It is very important to us that our teams provide excellent customer service, therefore, it is extremely disappointing to hear that we may have failed on this occasion. We have taken on board your comments and will provide Practice Manager with your feedback. If you would like to discuss your specific situation further, please contact the Practice Manager who will be happy to discuss your experience with you.
Kind Regards
mydentist Patient Support Team
Fantastic experience: Excellent Service.
We're thrilled to hear you had an excellent service at mydentist, Bradford Road, Shipley. Thank you for sharing your positive experience, Natasha.
Kind Regards
mydentist Patient Support Team
Negative experience: Amateurs and they will take your money no problem, tooth extraction went wronge the dentist should known her capabilities instead she left me in agony for weeks payed lots of money out but no refund. Had to pay out again for a private dentist who extracted my tooth with no problems there for I would not recommend My Dentist to anyone.
We are concerned to hear about your experience at mydentist, Bradford Road, Shipley. Please contact us at 01274 581412 to discuss this matter further.
Kind Regards
mydentist Patient Support Team
Fantastic experience: Due to covid restrictions I had not been to the dentist for 2 years. I was nervous, as its not my favourite place to visit. Roma and Catrin were welcoming and put me at ease. Roma answered all my questions, she showed me my x ray results, which I've never seen before. I'm actually looking forward to my next visit. I would recommend this dentist to family and friends.
Thank you for such a wonderful review for our practice which is very much appreciated. Thank you for sharing your patient experience with us.
Kind Regards
{my}dentist Patient Support Team
Negative experience: The people that work here are lovely. However, a dentist needs to be capable more than the people in the practice needing to be lovely. I paid 2850GBP a few years ago to get my teeth fixed, as getting in as an NHS patient was impossible. The dentist told me it was a one off investment as my teeth would last me the rest of my life. Well, I got three root canals, all three went wrong. All three had to be redone, by a different dentist. And then they had to be redone again, by yet again another dentist as each time the dentist that did them left the practice shortly after. I've spent all my savings here to get my teeth saved and they are still not fixed. I've given up hope now. Wasted my money and my teeth and don't have the energy to go back and forth with the practice over it again. Very disappointed and very broke.
We are very sorry to receive your 1-star review and would very much appreciate your further feedback. If you have not already done so I would encourage you to contact the practice and ask to speak with the Practice Manager. They will be happy to discuss your concerns with you.
Kind Regards
mydentist Patient Support Team
Fantastic experience: I was very scared and nervous about going for treatment, as I have a fear of dentist, but Sheraz Gul and his wonderful assistant did everything to reassure and calm me. I know, that I am in very good hands, in future appointments and it's worth every penny. Can't thank them enough for being calm and very patient with me. Highly recommend this dental surgery. The staff are amazing.
Thank you for such a fabulous 5 star review. We appreciate you sharing your patient experience with us. We understand how people may be frightened of attending the dentist due to past experiences, Its therefore really important to us that our patients feel comfortable and reassured whilst in our care. It’s great to hear that following your visit you would recommend us.
Kind Regards
mydentist Patient Support Team
Fantastic experience: I had a tooth extraction and filling today carried out painlessly and diligently by Olivia assisted by Kanika. I was put at ease beforehand and was clear what they intended to do and given good clear as advice afterwards. Many thanks.
Thank you for your 5 star review. I have forwarded your feedback to the practice team who I know will very much appreciate your lovely comments. I'm really happy to hear that your treatment went so well
Kind Regards
mydentist Patient Support Team
Fantastic experience: Had an extraction with Shahee that I was worried about. Shahee and Diane put me at ease. Very pleased with the outcome and not as bad as I thought it would be and carefully extracted. Thank you
Hi Barbara, we understand how people may be worried of attending the dentist. Its therefore really important to us that our patients feel comfortable and at ease whilst in our care. I'm really happy to hear that your treatment went so well. Thank you for your 5 star review.
Kind Regards
mydentist Patient Support Team
Negative experience: I waited 50 minutes for a check up appointment. 30 minutes into my wait, and no update, I kindly asked reception if they knew why there was a delay. There were lovely and asked the dentist for me, who said it would be another 5 minutes as they were dealing with a patient. 15 minutes later, my name was finally called. I understand the delay and that sometimes a patient needs treatment that takes longer than planned. But expecting another patient to wait for nearly an hour for a routine checkup is frustrating. I would have been happy to reschedule and if there wasn’t a risk of being dropped as a patient. After my appointment, I was told I needed a filling which I didn’t have time for (since I was now an hour behind schedule). I was told, by the dentist, the treatment plan would be open for three months. But two weeks later, reception called and I have to book by the end of the month otherwise it will be cancelled and I will have to pay to be seen again. Very confused and extremely disappointed by the wait time and difference in communication.
We are sorry to receive your review and apologise for the extended wait time. Although we work hard to keep appointments to time, regrettably there can be emergency cases, or unexpected events in treatments, that may cause appointments to overrun. Where this occurs, we would expect that patients are kept fully informed and offered the option to re-arrange. If on this occasion the reception team failed to do so, please accept our sincere apologies. Please be assured I will discuss your review with the Practice Manager and if training gaps are identified, we will ensure that further training is put into place with our staff.
Kind regards
mydentist Patient Support Team
Fantastic experience: I have been coming to this practice since I was a child (1980s). Ive seen lots of different dentists over that time, and my latest dentist, Salina, is the best I've seen.
Hi Lewis, thank you for such wonderful feedback for our practice, they will be thrilled to see your review. It is very much appreciated. I am so very pleased to read your positive comments for Salina, previous dentists and the practice team.
Kind Regards
mydentist Patient Support Team
Fantastic experience: Excellent advice and information from Shelby. Felt totally reassured about treatment.
Hi Lynn, thank you for taking the time to leave a 5 star review. It’s wonderful to read your feedback, it’s really important to us that our patients feel comfortable and reassured in our care. It’s great to hear that your dentist communicated your treatment with you so well . We look forward to welcoming you back to mydentist for your next appointment.
Kind Regards
mydentist Patient Support Team
Fantastic experience: Has always been a very friendly practice. I’m nearly at the end of a teeth straightening programme and it’s been a great process. Brad has explained everything thoroughly and I’m really pleased with the results so far. Highly recommended.
I'm really happy to hear that your treatment is going so well. Thank you for your lovely comments for Brad, I know they will be thrilled with your review and recommendation.
Kind Regards
mydentist Patient Support Team
Fantastic experience: Shelby is a lovely girl she made me feel very comfortable and at ease.
Hi Nickola, Thank you for such a wonderful review. It is very much appreciated. I am so very pleased to read your positive comments for Shelby.
Kind Regards
mydentist Patient Support Team
Fantastic experience: I have always received an excellent service from Daniel and his team. I would highly recommend this practice.
Hi Graham, They are a lovely practice and I know that Daniel will be thrilled with your review and recommendation.
Kind Regards
mydentist Patient Support Team
Negative experience: Nothing unusual - but the receptionists need to smile (no pun intended!)
We are very sorry to hear that you have been unhappy with the service provided to you by our reception team. It is very important to us that our teams provide excellent customer service, therefore, it is extremely disappointing to hear that we may have failed on this occasion. We have taken on board your comments and will provide Practice Manager with your feedback. If you would like to discuss your specific situation further, please contact the Practice Manager who will be happy to discuss your experience with you.
Kind Regards
mydentist Patient Support Team
Fantastic experience: Had a tooth extraction today which I was dreading. Both Brad and Caitlin maintained preoessionalism throughout the proceedure, explaining everything which really helped me. I felt totally at ease from start to finish and would highly recommend them to anyone especially if they have fear of the dentists.
Hi Teresa, Thank you for such a wonderful review and recommendation. It is very much appreciated. I am so very pleased to read your positive comments for Brad and Caitlin.
We look forward to welcoming you back to the practice for your next appointment.
Kind Regards
mydentist Patient Support Team
Fantastic experience: All the staff are friendly, helpful and explains what you are having done and how they will do the procedure. Was seen by Shelby today for digital images, she is such a nice person,has a laugh while maintaining a professional manner.
Hi Dianne, Thank you for such a wonderful review. It is very much appreciated. I am so very pleased to read your positive comments for Shelby and the practice team.
We look forward to welcoming you back to the practice for your next appointment.
Kind Regards
mydentist Patient Support Team
Fantastic experience: My wife & I saw Mr D Warren & we were both very well looked after & give the best care possible. Also, the staff in reception were very helpful & kind. Just such a great dentist to attend a big thank you to you all. Kind Regards David
Hi David, Thank you for such a wonderful review. It is very much appreciated. I am so very pleased to read your positive comments for Mr D Warren and the practice team.
We look forward to welcoming you and your wife back to the practice for your next appointment.
Kind Regards
mydentist Patient Support Team
Fantastic experience: Wanted info on payment plan! I spoke to a lovely lady who gave me all the information I needed
Thank you for taking the time to leave us a 5-star review. We look forward to welcoming you back to {my}dentist for your next appointment.
Kind Regards
{my}dentist Patient Support Team
Fantastic experience: Brilliant oral health appointment with Shelby for my daughters. My three girls really listen to her and have followed what's she said, meaning a lot better oral health for all of them. Thank you so much Shelby for all your help
Hi Rebecca, Thank you for such a wonderful review. It is very much appreciated. I am so very pleased to read your positive comments for Shelby.
We look forward to welcoming your daughters back to the practice for their next appointment.
Kind Regards
mydentist Patient Support Team
Fantastic experience: My mother was seen by dentist Mr Sheraz and nurse Emma after she lost her dentures when she was admitted to hospital in november 23. She was not able to eat any solid foods and was quite ill. It's usually a long process but we were seen quickly. In total there were 4 appointments. Mr Sheraz was very respectful and professional got on with the job with care and attention. Emma was great too. Very competent and always smiling and making us feel comfortable. My mum is very happy with her dentures and now she can get some proper nutrition. Amazing 10/10 service Thank you guys!
Thank you for such a wonderful review. It is very much appreciated. I am so very pleased to read your positive comments for Mr Sheraz and Emma.
We look forward to welcoming your mother back to the practice for her next appointment.
Kind Regards
mydentist Patient Support Team
Positive experience: Met with Shelby yesterday regarding teeth whitening. Shelby was extremely helpful & very pleasant young lady. Thankyou!
Thank you for taking the time to leave us a 4-star review. We look forward to welcoming you back to {my}dentist for your next appointment.
Kind Regards
{my}dentist Patient Support Team
Fantastic experience: Have had a few visits here for a couple of extractions, an advice session with the dental nurse, plan for a denture and a scan. I have had an excellent service both from the dentist and nurse, they have been respectful polite, put me at my ease and explained procedures. I recommend both Neslisah and Lee.
Hi, as a company we understand how people can be nervous of the dentist, it’s really important to us that our patients feel comfortable and reassured in our care. It’s great to hear that your dentist Neslisah & Lee communicated your treatment with you so well and that you would recommend us.
Kind Regards
{my}dentist Patient Support Team
Fantastic experience: Been a patient at this practice for many years. Daniel Warren always makes appointments pleasant and comfortable. All staff are friendly and helpful.
Thank you for such a wonderful review. It is very much appreciated. I am so very pleased to read your positive comments for Daniel Warren and the practice team.
We look forward to welcoming you back to the practice for your next appointment
Kind Regards
{my}dentist Patient Support Team
Fantastic experience: Had several appointments with Bradley for dental treatment recently. Outstanding patient care received. Thank you.
Thank you for such a wonderful review. It is very much appreciated. I am so very pleased to read your positive comments for Bradley.
We look forward to welcoming you back to the practice for your next appointment
Kind Regards
{my}dentist Patient Support Team
Fantastic experience: I was examined in a pleasant and professional manner.
Thank you for taking the time to leave us a 5-star review.
Kind Regards
{my}dentist Patient Support Team
Fantastic experience: We had a wonderful experience at this practice. Dentist Shahee and Nurse Diane were so lovely and work so well together. They made my son feel calm and kept him relaxed.
Thank you for such wonderful feedback for our practice. They will be thrilled to see your review.
Kind Regards
mydentist Patient Support Team
Fantastic experience: Very quick and professional.Job done before I knew it. Thankyou Brad and Caitlin.
Thank you for your 5-star review. I am very pleased to hear of your experience and I will share your feedback with the Practice Team.
Kind Regards
{my}dentist Patient Support Team
Fantastic experience: Seen by dentist Olivia and dental nurse Megan! Fantastic team. Made you feel comfortable throughout procedure. Amazing .
Thank you for your 5-star review. I am very pleased to hear of your experience and I will share your feedback with the Practice Team.
Kind Regards
{my}dentist Patient Support Team
Fantastic experience: Thank you to kara and the team at my dentist. Very thorough and professional,friendly atmosphere. Great advice highly recommended definitely be using more in the near future once again thank you
Thank you for such a wonderful review for our practice which is very much appreciated. Thank you for sharing your patient experience with us.
Kind Regards
{my}dentist Patient Support Team
Fantastic experience: A Big thank you to my dentist Neslisah and my nurse Kanika for making my visits over the last few months a pleasant and happy experience and for truly going the extra mile to make me 100 % satisfied with the outcome cant thank you both enough !! and I must give a shout out to all the lovely ladies on reception for also making my visits so easy and pleasant
Thank you for such a lovely review for our practice. They are a great team who really care for their patients.
Kind Regards
{my}dentist Patient Support Team
Fantastic experience: I visited this practice today for a scan for a mouth gaurd. Shelby from this department looked after me with true professionalism. She made me welcome and explained the procedure without any rush at all. Shelby went beyond the task before her including looking thoroughly into the background of my circumstances and issue. I felt at ease and valued as a patient. I look forward to the next visit as part of my treatment. Thank you Shelby and the team including the fantastic reception team. Regards H Khan
Thank you for your 5-star review. I have forwarded your feedback to the practice team who will very much appreciate your comments.
Kind Regards
{my}dentist Patient Support Team
Fantastic experience: I can't thank Elysia enough!! I was terrified and in immense pain needing an extraction but Elysia was incredible. Talked me through the procedure and effortlessly had the tooth out in no time at all. I would highly recommend Elysia and the MyDentist team! Thank you!
I'm so happy to hear that everything was fully explained to you in a caring and appropriate way. Thank you for your 5-star review and recommendation.
Kind Regards
{my}dentist Patient Support Team
Fantastic experience: Been in for a 3D scan today with Shelby, she explained everything to me in great detail as in what she was doing and why, putting my mind at rest. What a lovely jovial person she brightened up my day
Thank you for such a wonderful review. It is very much appreciated. I am so very pleased to read your positive comments for Shelby and the practice team.
We look forward to welcoming you back to the practice for your next appointment
Kind Regards
{my}dentist Patient Support Team
Fantastic experience: Attended MyDentist today and met Shelby who took me through the process of ClearCorrect. Instantly felt at ease and she was incredibly helpful and friendly. Thank you again to the team at MyDentist Bradford Road.
Thank you for such a wonderful review. It is very much appreciated. I am so very pleased to read your positive comments for Shelby and the practice team.
We look forward to welcoming you back to the practice for your next appointment
Kind Regards
{my}dentist Patient Support Team
Fantastic experience: Been again to My dentist Bradford road, and I have comment on how wonderful all the staff are, Dianne ( the nurse ) was hilarious and Mohammed Ahmed ( the dentist ) both really went out of their way to explain what was happening and this made me at ease i their presence .. thank you both .
Thank you for such a wonderful review. It is very much appreciated. I am so very pleased to read your positive comments for Mohammed, Diane and the practice team.
We look forward to welcoming you back to the practice for your next appointment
Kind Regards
{my}dentist Patient Support Team
Fantastic experience: Excellent service, great price, everything upfront with standardised pricing.
Thank you for such wonderful feedback for our practice. They will be thrilled to see your review.
Kind Regards
{my}dentist Patient Support Team
Fantastic experience: Well where do I begin, what a friendly, dental practice, I've been to others but nothing can compare to this one. Firstly the reception team are friendly, approachable, and polite, the texts you get to remind you of your appt and then the most courteous phone call to also remind you. 10/10 for the reception team. Olivia and Diane are second to none, both reassuring, tells you exactly what they're doing to make you feel at ease. Polite and both so easy to get on with. They are the phenomenal duo. You can have banter with these two and laughs, the only downsize is olivias singing, (only joking) lol. If I could give a score out of 100 it would be 100% all the way. I would definitely recommend this practice to family and friends. Regards and thankyou Olivia and Diane for making my smile now beautiful. Dream team.
Thank you for such a wonderful review. It is very much appreciated. I am so very pleased to read your kind & lovely comments Olivia, Diane and the practice team.
Kind Regards
{my}dentist Patient Support Team
Fantastic experience: Absolutely first class treatment at my dentist Avondale. When you hear on the news about the difficulties of getting a dental appointment and the problems people have with other dentists I feel that we are lucky as residents of Shipley have access to the best dental treatment. This dental practice has the customers best interests at heart. Everything was explained and the care that was taken was exceptional. Staff are friendly and polite and reminders are there to make sure an appointment isn’t missed.
I'm so happy to hear that everything was fully explained to you in a caring and appropriate way. Thank you for your 5-star review and recommendation.
Kind Regards
{my}dentist Patient Support Team
Fantastic experience: Excellent service with no issues whatsoever. Always feel completely comfortable despite not being in my favourite environment.
Thank you for taking the time to leave a 5 star review. It’s wonderful to read your feedback. We look forward to welcoming you back to {my}dentist for your next appointment.
Kind Regards
{my}dentist Patient Support Team
Fantastic experience: Brilliant care taken at our most recent visit. Our dentist Olivia was fantastic with our children; she really put them at ease and explained everything to them in a fun way that they didn’t want to leave. Diane was so thorough with her cleaning and extremely efficient that we were definitely in safe hands.
I'm so happy to hear that everything was fully explained to you in a caring and appropriate way. Thank you for your 5-star review and recommendation.
Kind Regards
{my}dentist Patient Support Team
Fantastic experience: 5⭐️ Service from Olivia and Diane
Thank you for taking the time to leave us a 5-star review. We look forward to welcoming you back to {my}dentist for your next appointment.
Kind Regards
{my}dentist Patient Support Team
Fantastic experience: olivia and diana are very very good
Thank you for your 5-star review. I have forwarded your feedback to the practice team who will very much appreciate your comments.
Kind Regards
{my}dentist Patient Support Team
Fantastic experience: Great..hygienist she listened my issue and did really well, thank you for understanding and solving the problem, much appreciated,
Thank you for your 5-star review. I am very pleased to hear of your experience and I will share your feedback with the Practice Team.
Kind Regards
{my}dentist Patient Support Team
Fantastic experience: Just been to my dentist Shipley, great team service and Very Professional Dentist, Top Marks THANKS
Thank you for such a lovely review for our practice. They are a great team who really care for their patients.
Kind Regards
{my}dentist Patient Support Team
Fantastic experience: Excellent
Thank you for taking the time to leave us a 5-star review. We look forward to welcoming you back to {my}dentist for your next appointment.
Kind Regards
{my}dentist Patient Support Team
Fantastic experience: Had a dental scan today by Shelby, she put me at ease and was professional and friendly and made the whole experience of the scan quick and easy. Well done Shelby
They are a lovely practice and I know that Shelby will be thrilled with your review
Kind Regards
{my}dentist Patient Support Team
Fantastic experience: Always responsive to needs and considerate of autistic sensory issues. Care co ordinator makes you feel special and valued
Thank you for such a wonderful review for our practice which is very much appreciated. Thank you for sharing your patient experience with us.
Kind Regards
{my}dentist Patient Support Team
Fantastic experience: Back again, no fault of Roy and Roisin. A significant filling needed and done very well again. Thanks team. Five days ago another reviewer wrote this: Excellent team work from Roy & Roisin. Fairly complicated procedure completed with efficient professional competence with an equally friendly approach. Thank you. I totally agree and couldn't put it better. Very professional, caring and humble about potential difficulties within the treatment. Explained everything really well. Had to sort out an "emergency" extraction after a crown fell out. Was resolved and sorted within 2 days. Another five star experience with this team. Feel privileged to be on the list. Thanks again.
Hi
Thank you for your 5 star review. I have forwarded your feedback to the practice team who will very much appreciate your comments.
Kind Regards
Patient Support Team
Fantastic experience: Roy and Roisin are the best. Always put me at ease and very professional. Couldn't rate high enough
Thank you for such a wonderful review. It is very much appreciated. I am so very pleased to read your positive comments for Roy and Roisin.
We look forward to welcoming you back to the practice for your next appointment
Kind Regards
{my}dentist Patient Support Team
Fantastic experience: Absolutely brilliant staff shelby definitely nos her job and Dan is a brilliant dentist
Thank you for such wonderful feedback for our practice. They will be thrilled to see your review.
Kind Regards,
Julie - {my}dentist Patient Services Team Leader
Fantastic experience: Excellent service from Roy Middup and Roisin. Treatment done today very professionally. Options for next stage explained clearly and I feel in control. All the team, including receptionists are very friendly and efficient. Thanks to Roy; thanks to Roisin; thanks to everyone at the practice.
Thank you for such wonderful feedback for our practice. They will be thrilled to see your review.
Kind Regards
{my}dentist Patient Support Team
Fantastic experience: Same day response for a temp filling. Very smart premises, professional receptionists.Roy (dentist) and Roisin (nurse) very skilful cheerful speedy. As good as it gets for a visit to dentist.
They are a really lovely practice and I know that Roy will be thrilled with your review.
Kind Regards
{my}dentist Patient Support Team
Fantastic experience: First class and excellent care by Roy and Roisin. Thank you.
Thank you for your 5 star review. I have forwarded your feedback to the practice team who will very much appreciate your comments.
Kind Regards
{my}dentist Patient Support Team
Fantastic experience: I was very pleased with my procedure today, after putting up with the problem for months it was sorted within minutes. A big thank you to Neslisah and Carla.
I'm happy to hear your treatment went well. Thank you for your 5-star review.
Kind Regards
{my}dentist Patient Support Team
Positive experience: Keep cancelling my appointments!
We understand people’s frustrations who want routine NHS check-ups however we have limited availability due to NHS dentist vacancies.
We have been working closely with the dentists at our practice and have been prioritising NHS patients who are in pain and in need of urgent treatment. Due to this our diaries are fully booked during our NHS hours, so we are unable to offer routine treatments such as examinations at this time.
We are hoping this may change but until we work through the back log, we cannot confirm a time frame. Please be assured that our clinicians are working incredibly hard to try and accommodate as many patients as possible.
Kind regards,
{my}dentist Patient Support Team
Positive experience: Very good service, on time, professional job, took care and time cleaning my teeth.
I'm happy to hear your treatment went well. Thank you for your 5-star review.
Kind Regards
{my}dentist Patient Support Team
Fantastic experience: My 12 year old who has anxiety had an appointment with Sima and Caitlin Today. What very patient lovely staff they are. I could not ask for better dentists for my child. They took their time with my daughter to reassure her, we was not rushed in anyway. Absolutely fantastic. Thank you so much.
Good morning,
Thank you for your 5 star review and for taking the time to leave your lovely comments, which will be shared with the practice team.
Many thanks,
Patient Support Team
Fantastic experience: Receptionist are very welcoming, I recently got moved to the dentist after my pervious dentist the service were terrible and could never get an appointment. This was totally the opposite. Sima and her assistant Caitlin are lovely and make you feel so at ease and my appointments for rest of my treatment are all booked.
Thank you for such a wonderful review for our practice which is very much appreciated. Thank you for sharing your patient experience with us.
Kind Regards
{my}dentist Patient Support Team
Fantastic experience: The most professional two people, very skilled in their profession as well as being very kind and caring.
Thank you for your 5-star review. I have forwarded your feedback to the practice team who will very much appreciate your comments.
Kind Regards
{my}dentist Patient Support Team
Fantastic experience: I recently visited mydentist for the first time for a check up. I was anxious beforehand as it had been some time since my last visit. But nothing to worry about and Higor was so friendly, explaining everything to me and he was very thorough. Visited again today for my appointment with Lindsey the Hygienist and Roisin the nurse. Again another professional and friendly team. It's not often you can say you've had an enjoyable visit to the dentist!
Hi, as a company we understand how people can be apprehensive when visiting the dentist, it’s really important to us that our patients feel comfortable and reassured in our care. It’s great to hear that your dentist communicated your treatment with you so well and that you would recommend us.
Kind Regards
{my}dentist Patient Support Team
Fantastic experience: I had extremely painful toothache over the weekend and on Monday mydentist keighley had no emergency appointments left and sent me to mydentist shipley, I want to say a massive thank you soo much to Sima and nurse Caitlin, they were both soo professional and absolutely amazing, Sima kept reassuring me and guiding me through every step of the way, and Caitlin gave me her hand and was reassuring me too. Honestly everyone is somewhat scared to visit the dentist especially if it's an extraction but I can honestly say I had an overwhelming experience and I actually cried thanking them both with the service I recieved from them. I really hope management reads my comment, I feel they are a credit to mydentist, and I'm actually looking into requesting a referral from mydentist keighley to mydentist shipley. I really hope it will be approved. Thank you soo much Sima and Caitlin x
Hi, as a company we understand how people can be frightened of the dentist, it’s really important to us that our patients feel comfortable and reassured in our care. It’s great to hear that your dentist communicated your treatment with you so well and that you would recommend us.
Kind Regards
{my}dentist Patient Support Team
Fantastic experience: Thanks so much to hamza for the excellent service and helping me get booked in without him I would have been lost! Keep it up hamza your smashing it
Thank you for your wonderful comments and 5-star review!
Kind Regards
{my}dentist Patient Support Team
Fantastic experience: Friendly and efficient,
Thank you for taking the time to leave us a 5-star review.
Kind Regards
{my}dentist Patient Support Team
Fantastic experience: Went to see hygienist for a scaling and general clean up, fantastic service and would highly recommend them. Thanks to all concerned
Thank you for your wonderful comments and 5-star review!
Kind Regards
{my}dentist Patient Support Team
Fantastic experience: Great service, thank you. Had a teeth cleaning booked in with Lindsey and Roisin who were fab and took time to explain everything to me and make sure I was comfortable.
I'm so happy to hear that everything was fully explained to you in a caring and appropriate way. Thank you for your 5-star review and recommendation.
Kind Regards
{my}dentist Patient Support Team
Fantastic experience: The reception staff are always welcoming and friendly, but I can’t speak highly enough of Elysia. From the get go, she exudes confidence & self assurance which helped massively in calming my nerves. She explained my options and helped me to reach my decision to undergo what I thought would be a difficult extraction. The dreaded injections were delivered almost before I realised what was happening, she worked calmly & explained what was happening & as she did so the offending stump surrendered to her charm. The whole exercise was pain free and continues to be so 30 hours later… she is pure gold!
Thank you for such a wonderful review. It is very much appreciated. I am so very pleased to read your positive comments for Elysia and the practice team. It’s great to hear that your dentist communicated your treatment with you so well and you was able to reach a decision.
we look forward to welcoming you back to the practice for your next appointment
Kind Regards
{my}dentist Patient Support Team
Fantastic experience: Had 4 bouts of treatment including 2 sessions of root canal work which I was dreading. I needn't have bothered ! Roy and Roisin were brilliant at putting me at ease and explaining what was going on . I don't think a session went by when we all weren't laughing at something! Great care. Thanks!
I'm so happy to hear that everything was fully explained to you in a caring and appropriate way. Thank you for your 5-star review and know that Roy and Roisin will be thrilled with your review and recommendation.
Kind Regards
{my}dentist Patient Support Team
Fantastic experience: I think this the first time I have ever been asked to write a review of a dentist. My review of the first dentist I attended as a child would have been very different to these remarks. Roy and Roisin are sympathetic, highly skilled and clearly work very well together. I am fortunate that they now look after my dental needs.
Thank you for your 5 star review. I am very pleased to hear of your experience and I will share your feedback with the Practice Team.
Kind Regards
{my}dentist Patient Support Team
Fantastic experience: Excellent once I got an appointment - good job I hadn’t been in pain for weeks - but friendly and efficient… but strange to see only one other patient on a Friday afternoon ???
Thank you for such wonderful feedback for our practice. They will be thrilled to see your review.
Kind Regards
{my}dentist Patient Support Team
Fantastic experience: Always greeted with a warm welcome by Roy & Roisin. Never ideal taking a toddler to a personal appointment but Roisin was great with my daughter, whilst Roy carried out some work on my tooth. Very professional and I always feel at ease, thank you! :-)
Thank you for such a wonderful review. It is very much appreciated. I am so very pleased to read your positive comments for Roisin and the practice team.
we look forward to welcoming you back to the practice for your next appointment
Kind Regards
{my}dentist Patient Support Team
Fantastic experience: Excellent, Elisha and her team were a credit to the practice, they were Angels, fantastic in every way never felt a thing, keep up the good work.
Thank you for such a wonderful review. It is very much appreciated. I am so very pleased to read your positive comments for Elisha and the practice team.
we look forward to welcoming you back to the practice for your next appointment
Kind Regards
{my}dentist Patient Support Team
Fantastic experience: Excellent service as always. Thank you
Thank you for your 5 star review. We look forward to welcoming you back to {my}dentist for your next appointment.
Kind Regards
{my}dentist Patient Support Team
Fantastic experience: Appointment to time. Excellent attention to detail from dentist and nurse. Process/treatment handled sensitively.
Thank you for taking the time to leave us a 5 star review. We look forward to welcoming you back to {my}dentist for your next appointment.
Kind Regards
{my}dentist Patient Support Team
Fantastic experience: As always a professional / friendly/ pain free treatment for an extraction which I was worried about having done. My fears were soon unfounded. Thank you to Roy & Roisin. Excellent calming tv image.
Good Afternoon Andrew,
Thank you for your 5 star review. I am very pleased to hear of your experience and I will share your feedback with the Practice Team.
Kind Regards
Patient Support Team
Fantastic experience: Outstanding care provided by this practice. Very impressed with the rapid response to my initial appointment to assess tooth pain. My options were explained clearly. I attended the next day for root canal treatment. My thanks to Roy and Roisin for their great work and the rest of the team at the practice for being so responsive.
Thank you for such wonderful feedback for our practice. They will be thrilled to see your review. Kind Regards
{my}dentist Patient Support Team
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