Edgar Buildings Dental & Implant Clinic
Information about Edgar Buildings Dental & Implant Clinic
Opening hours
- sunday: (closed)
- monday: 8:30-17:30
- tuesday: 8h-19h
- wednesday: 8:30-19h
- thursday: 8:30-17:30
- friday: 8h-17:30
- saturday: (closed)
We believe in a more personal approach to dentistry, an approach that is focussed on service and expertise and puts the patient first. As your private Dentist in Bath, we are proud to be a centre of clinical excellence in implant and restorative dentistry, providing the best dental care to suit you, not only as a patient, but also a person.
Our comment from Best Dentists about Edgar Buildings Dental & Implant Clinic:
Edgar Buildings Dental & Implant Clinic is renowned for its professional and caring approach to dental treatments. Patients consistently highlight the warm and friendly atmosphere created by the staff, making visits enjoyable and stress-free. Many reviews commend Dr. Frederico Ferreira for his exceptional technique and ability to reassure anxious patients, especially during procedures like root canals, which are often perceived as daunting. The clinic's focus on patient comfort is evident, as dental professionals explain each step clearly, ensuring that everyone feels at ease.
The practice employs an efficient and organized system, ensuring that patients receive timely care and communication. Many clients appreciate the thorough follow-ups and the detailed explanations regarding treatment options. Additionally, Edgar Buildings Dental Clinic is praised for its high standards of cleanliness and adherence to safety protocols.
Some highlights from patient experiences include:
- Excellent patient care: Many patients report feeling well cared for and supported throughout their visits.
- Highly skilled professionals: The team is noted for their expertise, particularly in complex procedures like implants and root canals.
- Comforting environment: A calm and friendly demeanor from the staff helps alleviate patient anxiety.
- Efficient service: Quick appointments and effective follow-ups enhance the overall patient experience.
Overall, Edgar Buildings Dental & Implant Clinic is highly recommended for anyone seeking reliable dental care in a welcoming environment.
Edgar Buildings Dental & Implant Clinic: Reviews
Fantastic experience: I was referred to Edgar Buildings Dental & Implant Clinic by my own dentist following a root canal infection. I had heard the horror stories about root canal treatment so I was very apprehensive about having the procedure. Frederico and all the dental nurses were very reassuring and explained everything before and during the procedure. Even though the main procedure itself took over 2 hours it was not painful at all. I have now finished all the treatments and my tooth is so much better. Would definitely recommend going there for anyone who is worried about root canal treatment. Many thanks to everyone there.
Thank you so much for your wonderful review, Guy! We are thrilled to hear that your experience at Edgar Buildings Dental & Implant Clinic was positive, especially given your apprehensions about the root canal procedure. It's great to know that Frederico and our dental nurses provided the reassurance and care you needed throughout the treatment, making it pain-free and comfortable. Your recommendation means a lot to us and we are so glad that your tooth is feeling much better. We truly appreciate your kind words and support!
Negative experience: I had to wait 9 weeks after getting my teeth scanned to receive an aligner which resulted in it fitting so tightly I could hardly take it off. Within the first two weeks of using it the composite bonding on one of my front teeth broke off. I believe this was caused by the tooth being under too much pressure due to the aligner being so tight. I had to pay £276.00 to get the tooth fixed - no offer of any kind of compensation or money to go towards this was offered. I wish I’d never gone ahead with the treatment.
Fantastic experience: I was warned that root canal treatment was very painful. Frederico and the nurse helping explained everything as we went along and I found the whole procedure relatively painless and straightforward.
Thank you so much for your wonderful review, Alison! We're delighted to hear that your root canal treatment was a positive experience and that Frederico and our nurse made the process clear and comfortable for you. Your comfort is our top priority, and it’s fantastic to know that we could ease your concerns. We truly appreciate your kind words and look forward to seeing you again at Edgar Buildings Dental & Implant Clinic!
Fantastic experience: Very professional,helpful and polite staff
Dear Ken, Thank you for your great review. The team at Edgar Buildings were very glad to hear your positive feedback. We look forward to welcoming you back to the practice soon.
Fantastic experience: I've been with my dentist Sally Davies at Edgar Buildings Bath for a number of years and was a nervous wreck to start with (as she would confirm) but due to her care, expertise and approach, have lost my fear of dentistry and my absolute dread of attending for check- ups and cleaning. Jacquie, the Hygienist, is equally amazing and I positively look forward to seeing them both. All round it is great experience with caring experts, and believe me the trust and service delivered is something money can't buy.
Dear Simon, We appreciate your positive review about your recent experience with us! We look forward to seeing you again soon! Thank you again for the great review!
Fantastic experience: Dr Frederico Ferreira and Cody took great care of me when I was in a lot of pain. Treatment options were explained clearly and I felt really well looked after. I would highly recommend.
Fantastic experience: My usual dentist is on sabbatical (a different practice) but happily Edgar Dental clinic fitted me in swiftly having broken off half of a molar! The receptionists were friendly & welcoming & I'm delighted with James Pope's restoration. I'm very fussy! but his work was so careful & meticulous. THANK YOU!
Fantastic experience: Excellent dental care!
Thank you so much for your wonderful review, Paul! We’re thrilled to hear that you had an excellent experience with our dental care at Edgar Buildings Dental & Implant Clinic. Your positive feedback is greatly appreciated, and it motivates us to continue providing the best possible service to our patients. We look forward to seeing you again!
Fantastic experience: Excellent dental care - the team were professional but very caring. I was so nervous but they reassured me and my experience could not have been better
Dear Estelle, thank you so much for your wonderful feedback! We're thrilled to hear that you experienced excellent dental care at Edgar Buildings Dental & Implant Clinic and that our team made you feel reassured and cared for during your visit. Your comfort is our priority, and it’s great to know that we could help ease your nerves. We appreciate your kind words and look forward to seeing you again soon!
Fantastic experience: Expensive but you get what you pay for. Helpful and professional service. Friendly staff. They give you plenty of time to ask questions after treatment and give insightful advice - some of which I had no idea about even after years in different private clinics. I did not feel rushed either. This invaluable part of the service is why it gets five stars.
Hi Will, Thank you so much for taking the time to write this lovely review, we are so pleased you were happy following your visit to the practice and with the treatment and advice your received. We look forward to seeing you again at your next visit! Have a lovely day!
Fantastic experience: Very relaxed atmosphere thus creating a stress free experience handled in a very professional way.
Thank you so much Philip, for your wonderful five-star review! We're thrilled to hear that you found our atmosphere relaxing and appreciated the professionalism of our team. Your kind words encourage us to keep providing a stress-free experience for all our patients. We look forward to seeing you again soon at Edgar Buildings Dental & Implant Clinic!
Fantastic experience: I’m just back from a complicated but successful root canal procedure carried out by Dr Frederico Ferreira. Very straightforward and, honestly, no pain. Thanks Fred!
Dear Jim, Thank you for taking the time to write a fantastic review and we are pleased you are so happy with your treatment. Have a lovely afternoon!
Fantastic experience: Our son’s tooth snapped during an extraction at the practice and he was urgently referred to Dr Liliana. Whilst we understand these things can happen My son and I felt very concerned about the next steps and in truth we had lost all confidence . However from the moment Dr Liliana greeted us she created a sense of calm ,warmth and utter professionalism . To watch her work with such precision and efficiency was so impressive but more importantly our son described feeling that he was in safe hands with her throughout the process and the gum has since healed perfectly. Dr Liliana is clearly an asset to the practice! Thank you Thank you Thank you Dr Liliana !
Dear Gwen,
Thank you so much for your wonderful review! We are thrilled to hear about your positive experience with Dr. Liliana. It's heartwarming to know that her calm demeanor and professionalism helped both you and your son feel supported during a challenging situation. We're delighted that his gum has healed perfectly and that he felt safe in her hands. Your kind words truly affirm how much she means to our practice. We appreciate your feedback and thank you for choosing Edgar Buildings Dental & Implant Clinic!
Fantastic experience: Following a previous assessment Dr Frederico Ferreira undertook a root canal filling on one of my teeth today. During a painless and much less anticipated duration of the procedure he, with the help of the dental nurse, walked me through every step of the process with calm, reassurance and substantial skill and kindness. The post procedure image of the filling looked perfect. Dr Farshid Havard Patient at Edgar Building practice for 35 years
Dear Dr Havard, thank you for taking the time to write such a great review of your recent treatment. Frederico and the team are extremely grateful to hear your kind words about your successful experience. We also want to thank you for being a loyal patient over the last 35 years and look forward to welcoming you again in the future.
Fantastic experience: Friendly and caring practice.
Thank you Kay, very kind of you.
Fantastic experience: Excellent care and friendly staff.
Thank you Robert, this is great!
Negative experience: I deeply resent that, having presented 15 minutes before appointed time, to be subsequently greeted by the clinician without an apology for running late (14 minutes past appointed time!) Almost as if our time as individuals is not as important as the clinician! This is "Private Practice" after all and I would expect greater level of courtesy as a consequence! I also found that, in my consultation, the clinician's attitude was not as sympathetic and understanding as it should be. I would not recommend this practice
I am so sorry that you feel this way in regards to your experience John. Thank you for your feedback, I will pass this onto the necessary team.
Fantastic experience: A very professional practice with a first class orthodontist. I saw Ripponjit Sanghera who really knows her stuff. Very impressed and I strongly recommend if you wish to get your teeth aligned properly,
Thank you Sandra for your lovely review, I will pass this onto Rippon and the team. We look forward to seeing you again.
Fantastic experience: I needed a difficult root canal treatment. It's not that I was afraid of pain from a root canal, and indeed it wasn't painful at all. It's just that I'm rather claustrophobic at the dentist sometimes, and I was very nervous that I wouldn't cope. Frederico was great, understanding and gentle, and keeping me informed as we went along, which really helped me to be calm all through. I actually couldn't believe how quickly it was all finished, and the tooth is saved. Big thumbs up for Frederico!
Hi Sarah, what a lovely review to hear. We are so pleased we made your visit as comfortable as we could have. Frederico is certainly fantastic. Thank you.
Fantastic experience: Go see James … brilliant !
Amazing Louisa! We are so pleased with this review.
Fantastic experience: Friendly and helpful staff, happy to use this Dentist again for Implants.
Thank you Lynda for your lovely review!
Positive experience: Prompt professional service
Dear Bill,
Thank you for taking the time to leave your review. Please be rest assured we have rigorous standard operating procedures which are regularly updated as the current climate around us changes. They are as per national guidance and underpinned by Public Health England.
Before any face-to-face appointment our patients are contacted prior to coming to the practice and asked if they have any symptoms related to coronavirus, such as a high temperature.
Please see our website for the ways in which we are keeping our colleagues and patients safe: https://www.smileofconfidence.com/articles/seven-ways-to-keep-you-safe
We’re very pleased to hear you felt we had good covid security and look forward to seeing you in practice again soon.
Kind regards,
The team at Edgar Buildings Dental & Implant Clinic
Fantastic experience: Expert and Excellent Dental Practice Extraction and Implant Preparation by Dr Liliana Ruzzene & Rachel were handled with care, professionalism and attention to detail. And the whole process of the insertion of the implant.
Thank you so much for your glowing review, Mike! We're thrilled to hear that Dr. Liliana Ruzzene and Rachel provided you with expert care and professionalism during your extraction and implant preparation. Your kind words about the attention to detail truly mean a lot to us. We strive to ensure a comfortable and smooth experience for all our patients, and it’s wonderful to know that we succeeded with you. We look forward to seeing you again at Edgar Buildings Dental & Implant Clinic!
Fantastic experience: Clinical care excellent, clear information and explanations of treatment given, treatment caring and professional. Reception staff very efficient, pleasant and professional. Really appreciate the phone reminders of appointments and follow up calls after appointments. Having the option of an interest free finance option is ideal.
Hi Marrianne, thank you ever so much for your kind word. I will of course pass this onto the team and your treating clinician.
Fantastic experience: A Really good dental practice, I can't recommend them highly enough. Friendly & technically excellent.
Hi David, thank you for your lovely words. They will be passed onto the team.
Fantastic experience: Dr Liliana & Rachel are friendly, calm, explains everything without rushing. Definitely would recommend! ROYAL
Thank you, what a brilliant review. This will be shared with the team.
Fantastic experience: The great thing about this practice is how consistently professional and attentive everyone involved is; from the booking experience through to any follow up on a procedure, it all goes smoothly. I personally mostly see Sally Davies and have had treatments with others in the practice so have no hesitation in recommending the practice as a whole. This seems to me also to be very much a medically oriented practice; they do offer aesthetic/cosmetic services but the priority is very clearly dental health rather than selling me the opportunity for my teeth to dazzle oncoming cars. Pricing seems reasonable and very clearly set out with options for each plan (rather than just a general price list).
Thank you Michael, this is fantastic and will be shared with Sally and the team.
Fantastic experience: Excellent skills, communication and equipment - nice atmosphere - happy staff - professional practitioners - pricing options very well explained and records well maintained and discussed. Only reservation, as with all private dentists, is the cost!
Thank you for your kind words David, they will be passed onto the team here at Edgar Buildings Dental.
Fantastic experience: I was having a much delayed implanted inserted. The procedure went smoothly Philip and the dental nurse were both highly efficient and professional. The procedure in itself is not a pleasant one, but Philip made me as comfortable as possible. I also appreciated his phone call to me the following day to check if everything was all right.
Thank you for your kind review; we are happy to pass along your lovely comments to the team.
Fantastic experience: Went for an emergency appointment while staying in Bath in August. Excellent service and same day visit. The dentist I saw, Dany, was brilliant and so nice. She was very quick to assess what was wrong and dealt with it in a very professional and caring manner. Someone then called me a few days later to check how I was and if the emergency treatment I received helped. Thinking of doing my routine check ups in Bath now even I do not live there. Many thanks again. Sandrine
Fantastic experience: I recommend this dental clinic. I’m very grateful to have found this place. All the receptionists are very polite and courteous, and the entire staff is pleasant and friendly. I had to partially redo work done abroad, which was of poor quality, unprofessional, and had a rude approach. I want to express my special thanks to the implantologist Philip Pettemerides for his professional work and his attentive attitude, as well as for explaining everything thoroughly, which made me feel at ease. I also want to extend my gratitude to the lab for successfully correcting the job from the previous place .
Positive experience: Everyone is professional and kind. The practice is clean. The dentist are knowledgeable You just know you're taken care of by experts. It's does come with a price but I think overall still worth it for the great service they provide.
Fantastic experience: From the doctor to the reception staff, all are very polite, helpful and friendly. The dental care given is excellent. Amazing service, would highly recommend!
Fantastic experience: I have been with the Edgar Buildings Practice for over 40 years and have always found them a centre of excellence. After the more recent changes, I have found Dr. Gurvinder Sokhi always helpful, but I have to congratulate Dr.James Pope for being on hand to ‘rescue’ me from my dental disasters. Hygienist Jackie Bamber gives good advice to be followed. My grateful thanks to all the team!
Fantastic experience: Philip Pettemerides has handled my three implants with great expertise, without any pain and always there in support. Thoroughly recommended.
Fantastic experience: Excellence all-round
Thank you Paul!
Fantastic experience: Recently completed my Invisalign treatment with Jay the practise’s orthodontist. I was made to feel comfortable, informed throughout and any issues were quickly resolved. The outcome I couldn’t be happier with, the treatment has transformed my smile and my teeth are wonderfully straight. Very much recommend.
Very pleased to hear Zachary, we will be sure to pass your wonderful comments on.
Fantastic experience: I had my wisdom tooth removed on 14/05/24. Massive thank you to Darby for sorting me an appointment so quickly. Thank you very much to DR Liliana and Rachel who made it as relaxing a procedure as possible. They very professional a great laugh and done a very good job. Thank you all
Thank you for your review Freddie. It was a pleasure welcoming you to Edgar Buildings!
Fantastic experience: Wonderful quick service. Would recommend
Thank you!
Fantastic experience: Everyone one was so nice and made me feel at ease. And even the younger one of the two, receptionist was very helpful.
Fantastic experience: I am a student in Bath and needed an emergency dentist appointment. They fit me in on the same day I called. I saw Danielle, she was so caring and kind and thorough, as well as painless! Thank you so much!
Thank you for your review Kitty - its so lovely to hear great feedback.
Fantastic experience: Great service
Thank you Jim.
Fantastic experience: A very professional and friendly team doing a very good job.
Thank you Adrian, what great comments.
Fantastic experience: Always professional,kind , empathetic. The staff are helpful and friendly. If going to the dentist and hygienist can be a pleasure,it is here.
Dear Maggie, Thank you for your kind review, we are thrilled to hear that your experience was a positive one. Kind regards from the Edgar Buildings Dental Team.
Fantastic experience: An excellent practice, which always provides lots of support and flexibility in treatment.
Thank you very much for your kind review. Feedback is greatly appreciated.
Fantastic experience: Always expert treatment.The only dental practice I have felt totally relaxed and look forward to visiting!
Dear Louise, thank you for your very kind review and taking the time to share your positive experience. We are glad to hear that you feel relaxed when you visit us and we look forward to your next visit!
Positive experience: Everyone is friendly, well organised, effective and with good system of reminders
Dear John, thank you for your kind review. The team are very grateful for your kind comments and we are so pleased to hear our reminders are helpful!
Fantastic experience: Excellent!
Dear Kate, thank you for very kind 5 star review! The team at Edgar Buildings are extremely grateful for you taking the time to review us.
Fantastic experience: Just finished my root Canal treatment with Frederico and his team and everything from start to finish was excellent and painless. Definitely recommend this practice
Dear Steve, thank you for your kind review. We are so pleased to hear that we exceeded your expectations during your treatment.
Fantastic experience: Have used this precatice for some time now and everyone is very nice
Dear Felipe, thank you very much for your 5 star rating. We are very grateful and look forward to welcoming you to the practice again.
Fantastic experience: Excellent work done by everybody, from the receptionists to the hygienists, the dentist in charge and assistants during the appointments. I went for an extraction recently and I was given a little bag of absolutely everything I needed post-extraction. My concerns post-extraction were addressed quickly by email and in person and I was given immediately an appointment to check my mouth.
We appreciate your positive review about your recent experience with us :)
Fantastic experience: Excellent Dental practice.
Dear Mr Bryant, thank you for great review. The team at Edgar Buildings Dental appreciate you taking the time to share your experience.
Fantastic experience: Always a great experience visiting the practice!
Dear Ryan, thank you for taking the time to leave such great feedback. The team look forward to welcoming you again soon!
Fantastic experience: Referred to Fred at EB for a root canal retreatment. Tricky procedure carried out superbly with care and professionalism. No pain and excellent outcome. Highly recommended. Nick
Dear Nick, thank you for your kind review. Frederico and the team are happy to hear of your positive experience and excellent outcome. We are extremely grateful that you have recommended us. Thanks again.
Fantastic experience: While visiting Bath I had an unexpected infection in one of my upper rear molar roots and it was also infecting my sinus cavity. It was a very painful experience and needed emergency care. After visiting on foot, a number of dental offices listed on my google maps, all of who could not (too busy and no appointment times available) or would not provide care (including NHS Emergency Dental Care as I was not from the UK) I came across the Edgar Building Dental Clinic. I was met with a caring and understanding receptionist who understood my dilemma and to my amazement found a way to fit me in to see one of the dentists within an hour. A timely and efficient review of my condition by the dentist followed by an x-ray of the infected area confirmed an infection an antibiotics were prescribed giving me relief within about a day. This allowed me the necessary relief and time to contact my periodontist back in Canada to set up an appointment for further care once home. What could have been a very scary and painful experience in a foreign country, not to mention spoiling my holidays, turned out to be a positive experience thanks to the staff at the Edgar Building Dental Clinic. Many thanks, Jeff
Dear Jeff, we are very glad we were able to help you during your travels. Thank you for taking the time to leave such an expectational review, your comments have been passed to the team that assisted you on the day. We wish you a safe journey home.
Negative experience: some of your questions were unanswerable. And yet an answer was required. Please; in future, inched a 'Don't know', or 'Not applicable' option.
Fantastic experience: Excellent service from the helpful charming reception staff and professional hygienist and dentist. Highly recommend
Dear Caron, thank you for your your lovely review. The team are pleased to hear of your positive feedback and look forward to welcoming you back to the practice again.
Fantastic experience: Amazing! They are professional, caring and extremely helpful. 100% would recommend
Dear Alexia, thank you for your outstanding comments and 5 star review. We look forward to welcoming you again!
Fantastic experience: Dr Frederico Ferreira recently replaced a failed/flawed root canal filling for me. This is was a complex and highly specialist procedure which was completed with immense expertise and care. The level of professionalism, skill and communication I experienced was simply excellent. Before I visited Dr Ferreira I was prepared for the fact that I might need to lose the tooth but he was brilliant and I am extremely pleased with the result.
Dear David, Thank you for taking the time to leave this excellent review following your treatment with Frederico. We are so glad to hear that you had a great experience and a successful treatment. Many thanks, from Frederico and the Edgar Buildings Dental team.
Fantastic experience: Excellent professional and friendly service
Dear Tony, thank you for your wonderful 5 star review. We are so glad to hear that you are delighted with your service at the practice and the Edgar Buildings Dental team look forward to welcoming you again.
Fantastic experience: A huge thank you to Dr Frederico Ferreira and the whole reception team for being able to help me so quickly ! Pretty much saved my life and I’m not exaggerating as the pain was so extreme I couldn’t stand it any more . So happy with the whole experience . Highly recommend!
Dear Gosia, Thank you very much for taking the time to leave this excellent review and recommending us. We are so glad we were able to help you and are thrilled that you had a good experience at the practice. Thanks again, from the team at Edgar Buildings Dental.
Fantastic experience: An exceptional dentist practice . I cannot fault them in any way.
Dear Jacquai, thank you for your outstanding review. The team at Edgar Buildings Dental look forward to welcoming you again. Many thanks!
Fantastic experience: Experienced and caring professional staff who work out the best treatment for the patient. Friendly and helpful reception team.
Dear Elizabeth, thank you for taking the time to write such a positive review. The whole team are delighted to hear you had a great experience at the practice and we look forward to your next visit. Kind regards from the Edgar Buildings Dental team.
Fantastic experience: Very good
Dear Pat, many thanks for your kind review and five stars. The team at Edgar Buildings Dental look forward to welcoming you again.
Fantastic experience: I started coming to Edgar Buildings Dental Practice over a year ago when I was experiencing a dental crisis and was panicking. I had lost confidence and was terrified. I have been intending to write a five star review ever since my very first appointment with Sally Davies, but have found it so difficult to adequately express my praise for them and so have kept procrastinating! Since then I have had many appointments with Sally and other members of the team, and several with Liliana, to whom I was referred for a surgical extraction of a molar with a difficult root and then for an implant replacement which will soon be completed, with a crown by Sally. I cannot speak highly enough of this practice. I went to them in fear and pain, and was treated from the outset with kindness, courtesy, patience and the utmost professionalism. Sally explained very clearly what my options were (with a back molar that was in pain with an absess under it.) She was reassuring and gave me plenty of time to decide on extraction or root canal treatment. I opted for an extraction, and she did it brilliantly, with almost no discomfort! I am delighted and reassured to have Sally as my dentist and it is always a pleasure to visit her! Later on another molar cracked vertically and could not be saved. It had unusual roots and so I was referred to Liliana for a surgical extraction, to be followed with an implant, both her specialities. Liliana is amazing. She is also charming, kind and patient, and she quickly put me at my ease and instilled my confidence in her. On each and every occasion that I have seen her, she has carried out her incredible work so cleverly that I have scarcely felt anything at any stage. Recovery from each of the surgical procedures involved has also been quick and easy. Liliana is incredibly skilled and dedicated and a delightful person. The hygienists I have seen are also great. The whole experience of going to this practice is positive. The receptionists and nurses are all lovely, polite, kind and helpful. The practice is clean and bright, and the location is great. I love that I can browse the shops in and around Milsom Street right up to the appointment time and then continue afterwards, distracting me either side from the focus of dentistry! I want to thank all the brilliant people who have helped and treated me at this practice. I'm so glad I chose them and I wholeheartedly recommend them. I no longer fear and dread having dental treatment. THANK YOU .
Dear Lizzie, we cannot express enough thanks for this outstanding review. We are so glad that Sally, Liliana and the rest of the team have exceeded your expectations. Thank you for taking the time of share this, from the whole team at Edgar Buildings Dental.
Fantastic experience: Excellent treatment, felt like I was getting high tech solution adminstered by experts
Dear Liz, we are so glad to hear that you enjoyed your treatment. A big thank you for taking the time to leave this review, from the whole team at Edgar Buildings Dental.
Negative experience: Not happy. I know have problems with a tooth directly resulting from your treatment. I spent thousands of pounds for the treatment and I’m now asked to spend even more to identify what the problem is because your unable to diagnosis it without asking me to initially spend another £140 plus loads more if it requires further treatment. Surely your practice needs to take responsibility for work done by your individual dentists, take some ownership of a problem you created. I’m total underwhelmed and unimpressed
Dear Mrs Scott,
Thank you for your review.
I was sorry to learn of your concerns regarding the service you have received at Edgar Buildings Dental. We pride ourselves on providing the best possible care to all our patients and regret that we have fallen short on this occasion.
We always pay careful attention to all the patient feedback in order to constantly monitor and improve the care and service we provide.
Please rest assured this matter is being given our utmost attention and I would appreciate if you could contact me on [email protected] to discuss this further.
Kind regards,
Kelly Harrison
Practice Manager
Fantastic experience: At this practice you will get the help, support, and treatment you need.
Thank you Valerie!
Fantastic experience: Excellent practice. Would highly recommend.
Dear Ellie, thank you for taking the time to leave your review and recommending us. We are glad to hear you had a positive experience and the team hope to welcome you again.
Fantastic experience: In the last year I have had orthodontic treatment, led by Jay Wilson at Edgar Buildings Dental Clinic in Bath. The service I received was brilliant and I’m delighted with the results. However, it was the way the whole team work together, the receptionists, the dental nurses and the practitioners, and are so polite, supportive and professional that makes the firm stand out. Thanks you!
Dear Sarah, a very big thank you from all of the team at Edgar Buildings Dental for such a wonderful review! We are so glad to hear that you have had a great experience here and look forward to welcoming you again. Thanks again!
Negative experience: I was so looking forward to coming here and finally getting my implants. I paid £40, weeks ago, and was referred by my own dentist. On visiting Monday I was immediately asked what treatment I was on for my Crohns disease and told I cant have implants because I'm on biologics. The rest of the appointment was an x-ray to reaffirm that due to multiple reasons (bones and previous medication used) I couldn't have implants. I then paid the remaining £115. I feel that if weeks ago the dentist knew from my referral (and my phone call) that I was on biologics, I could've saved myself £155 a trip to Bath and all the upset. I get they couldn't just send me home after 2 mins in the chair but i feel the rest of the appointment was just repetitive to justify charging me all that money. Disappointing isn't a strong enough word!
Dear Victoria, Thank you for your review. We are sorry to learn of your concerns regarding the service you have received at Edgar Buildings Dental & Implant Clinic. We pride ourselves on providing the best possible care to all our patients and regret that we have fallen short on this occasion. We always pay careful attention to all the patient feedback in order to constantly monitor and improve the care and service we provide. Please rest assured this matter is being given our utmost attention. A member of the team will be in contact in response to your review. Yours sincerely The Edgar Team
Fantastic experience: Excellent treatment. Safe and caring hands
Dear Sarah, the team at Edgar Buildings Dental Care are very grateful for your kind review. We are delighted to hear that your treatment was excellent! Many thanks.
Fantastic experience: I was referred to Edgar Buildings for root canal treatment with Fred. Everybody at the practice is very professional and friendly, and the space itself in a beautiful historic building feels very welcoming. As an extremely nervous dental patient, root canal was really daunting but meeting Fred beforehand put me right at ease. During the (very long) procedure he was very caring and understanding, frequently asking if I was ok and offering a break if needed. Would recommend Edgar Buildings for any nervous patients.
Dear Jamie, thank you for your fantastic review of your experience with Fred and the team at Edgar Buildings Dental. We are very pleased to hear that you found your visit to be welcoming and positive!
Fantastic experience: My tooth broke 3 days prior to being away for a month on holiday. I was dealt with very efficiently by receptionist Jo who gave me and appointment within 2 days and treated in her usual effective and friendly manner by Sally. Thank you
Thank you for your kind review Kevin. We have passed your comments to Jo and Sally and hope you have a great holiday.
Fantastic experience: I had to update my review as I saw the Hygienist Jacquie since my last appointment with dentist beginning of May. I had my first appointment with Dr Gurvinder Sokhi, I have to say I was very impressed. He didn’t rush the examination, was very thorough, explained everything to me and discussed future plans on how to keep on top of some of the dental issues I have. Also unlike a lot of dentists, he didn’t push any treatment on me. I honestly felt I’m in very safe hands and am confident that at last found an excellent dentist who’s more interested in his patient’s wellbeing than just to make money. Week later I saw dental hygienist Jacqui, she was absolutely amazing, best hygienist by far compared to many hygienist I’ve seen in past at different practices. I cannot recommend her enough. I couldn’t stop smiling. So far my experience with this practice has been great
Thank you very much for your positive words. This feedback motivates the entire team to continue exceeding quality standards. We are glad to hear that your appointments exceeded your expectations and we look forward to welcoming you again soon.
Fantastic experience: James Pope & Reanne were great, easy to communicate with and ask questions. Practice is clean throughout and waiting area is spacious. Thanks.
Dear Robert, We are delighted to hear that you had a great experience at your recent visit. We really appreciate you taking the time to share this and look forward to welcoming you to the practice again.
Fantastic experience: I can't recommend Edgar Buildings enough and am so incredibly pleased with my Dental Implant. Philip and the team have been fantastic every step of the way, especially given I've had a lot of trouble with my teeth. Throughout they have been nothing but caring and clear, managed my expectations at each stage and always going above and beyond for example offering me a spare denture when I had my bridge as I commuted a lot so I had a back up if something did ever happen. The final result is amazing, you wouldn't be able to tell its an Implant and even my gum looks great. Thanks again!
Dear Katy, we are delighted to hear that you have had a great experience with us. Thank you very much for taking the time to write such lovely words. We will pass this along to Philip and the rest of the team and we look forward to welcoming you back to the practice again soon!
Fantastic experience: I love coming to this practice. It’s always such a lovely experience. Everyone is so warm and friendly. Nothing is too much trouble and they are very thorough.
Dear Tim, thank you very much for taking the time to share your experience and for your kind words. We look forward to your next visit!
Fantastic experience: Super happy with my transformation! Jay took me through the entire process and was very meticulous in her approach. Really friendly and welcoming place. Even on the odd occasion I broke a bracket or had a wire pop out I was always able to see Jay to repair it quickly so that it didn’t halt my journey. Using the payment plan facility was amazing too!
Dear Stacey, thank you for sharing your experience! We are delighted to hear you are thrilled with your results following treatment with Dr Jay Wilson. We look forward to seeing you again soon.
Fantastic experience: Good welcoming experience every time, good follow-up on clients treatment needs, but above all friendly excellent dental experts.
We are delighted to have provided you with a positive experience. We look forward to welcoming you back to the practice again.
Fantastic experience: Although having the tooth extracted was traumatic, Dr Liliana Ruzzene and Darby were fantastic - reassuring and patient
Dear Amanda, thank you for sharing your positive experience following your appointment with Liliana and Darby. Many thanks!
Fantastic experience: Sebastian is very clear with his treatment suggestions, so I am able to make my decisions. I’m confident with the safety in the clinic , plenty of visible cleaning and care.
Dear Sally, we will pass your positive comments to Sebastian and the team! Thank you for taking the time to leave this great review.
Fantastic experience: Dr Sally Davies was very friendly and professional!
We're happy to hear you had such a positive experience with Sally and our team!
Positive experience: I registered as a new patient, and got the appointment on the same week. This implied that getting any necessary treatment would be fairly quick as well. However, after having my checkup, it turned out that the first available appointments to actually get any treatment done are 6 weeks from now. This includes appointments to replace a temporary filling I got during an emergency appointment at the clinic. The lead time for a dentist to just review a referral and recommend further course of treatment after the emergency appt is longer than a week. I feel like reception should disclose the situation to new patients before booking them in. That said, the dentist I saw was very thorough, friendly and professional, and if it wasn't for the long waiting times, I would have been happy to stay with the practice.
Dear Dragana, thank you for taking the time to leave us your honest feedback. We appreciate all feedback, whether positive or negative and always strive to improve our patient's experience. If you wish to discuss this further please do call us on 01225 466 086.
Fantastic experience: Very friendly and helpful and I was able to get a check-up very quickly
Dear Louise, thank you for taking the time to leave a review. We are glad you had a good experience and look forward to seeing you again!
Fantastic experience: Excellent service. Had tooth extraction and it was out within 5 mins.
Dear Corinne, we are so pleased you enjoyed your visit to Edgar Buildings Dental Care! We sincerely thank you for the positive review, and look forward to seeing you again soon!
Fantastic experience: Professional, friendly service
Dear Deborah, We sincerely thank you for the positive review, and look forward to seeing you again soon!
Fantastic experience: It was my first visit and I was very nervous. All staff were reassuring.
Dear Angela, thank you for sharing your positive experience!
Fantastic experience: Professional and expert treatment.
Dear Mark, thank you for taking the time to leave a review for us. We're happy we could meet your expectations!
Fantastic experience: Although not the cheapest practice in my area, this practice does provide a professional service and a high quality of care. I would consider this practice whenever I require complex dental procedures
Dear Conrad, We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Bath - Edgar Building Dental & Implant Clinic!
Fantastic experience: I need implants for two large molars. Dr. Pettemerides and staff made this whole procedure an unexpectedly pleasant and positive experience. I was given clear and comprehensive information about the procedures, the initial estimate is adhered to and I am treated with deference and respect. The day before my implants placement the practice informed me that there was a problem with my CT scan file. However, there was no inconvenience to me whatsoever. On the day of the procedure Dr. Pettemerides himself took a new CT scan without extra cost, it took only couple of minutes, and we were able to proceed as planned. I am actually looking forward to the remaining procedures for my implants, which is nothing short of an achievement on behalf of Dr. Pettemerides and the staff. Thank you all
Dear Mak, Thank you ever so much for taking the time to write such lovely feedback about your experience at the practice. We very much look forward to seeing you soon. The Team at Bath - Edgar Building Dental & Implant Clinic.
Fantastic experience: Very reassuring and straightforward experience from start to finish - everyone very professional and courteous. Sally Davies explained everything very clearly after the check up. Thank you
Dear Michael, thank you for sharing your positive experience! We look forward to your next visit!
Fantastic experience: I had a great experience beginning to end. Dr. Davies took her time and was very thorough in her examination. She went over her suggested treatment plan in detail and made sure I was comfortable with it. She was both professional and personable. I am pleased she will be my dentist moving forward.
Dear Tamara, we're glad you had such a wonderful experience with Sally and our team! Have a great day!
Fantastic experience: I've been a patient at Edgar Buildings for a few years now. I choose this as I am a very nervous patient. I had an appointment with Frederico a few weeks ago and was very nervous about this. I can honestly say I was put at ease straight away. He was so caring gental yet very professional. He explained everything that he recommended that needed doing. The whole experience was absolutely excellent. His nurse was also very lovely. I can highly recommend Edgar Buildings. I have been seeing Sally now for a few years and she has completely changed how I feel visiting the dentist.
Dear Christian, thank you for your kind words and this wonderful review!
Fantastic experience: Sally is an epic dentist. Friendly and professional
Dear Alistair, we're happy to hear you had such a positive experience with Sally and our team! Thank you for your kind review!
Fantastic experience: Very slick and professional service with convivial staff
Dear Bruce, we are very happy we could provide you with a positive experience!
Fantastic experience: Really friendly staff and very efficient. Excellent covid protection. My visit was very comprehensive and treatment options were explained in good, clear detail followed by a letter explaining again. Very professional
Dear Dawn, Thank you again for taking the time to let us know how we did. We hope you have a great day and look forward to welcoming you again!
Fantastic experience: The team fit me in the next day for an emergency orthodontist appointment. They were so helpful and friendly, and the work on my retainer sorted my problems out instantly. Very grateful!
Thank you for your feedback. We hope to be of service to you again in the future. Best wishes, Edgar Building Dental & Implant Clinic
Fantastic experience: I recently attended Edgar Buildings Dental & Implant Clinic in Bath for root canal treatment. The dentist (Fred) and nurse were very professional and patient - it was a long 3 hour procedure, but they were very good at calming my nerves and kept me informed and comfortable throughout. All was successful, highly recommended!
Thank you for your kind words and this wonderful review! Many thanks Edgar Buildings Dental Care.
Fantastic experience: I started my Root Canal treatment with Dr Ferreira today & am already impressed by his standard of work, he was regularly asking if I was ok & very informative throughout! I have visited the practice on numerous occasions & the staff are always so lovely & welcoming. I can’t wait already to be back in 4 weeks to continue my procedure with Frederico!
We are happy you found our staff to be so supportive during your experience here at Bath - Edgar Building Dental & Implant Clinic. We look forward to your next visit! Take care!
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