mydentist, Queen Street, Morley

Fantastic experience: I have been going to Joanne Birdsall & her team for my fixed metal braces treatment and she’s always been so kind & transparent throughout the whole journey! They always make me feel at ease, I just got my braces off and I love my new smile!

Fantastic experience: Excellent service

Fantastic experience: Great experience with Dr Lydia and her nurse Rachel. They were friendly and professional and fixed my tooth brilliantly

Fantastic experience: Just want to leave a review about my experience at my dentist it was great the dentist Ismaa'eel and the nurse Dominilca were amazing.. Im quite an anxious person anyway with dentist's but they made me feel calm and relaxed.. pain free.. I would definitely recommend this Dentist if you are looking for one.. and also the receptionists are always very friendly and happy to help.. thank you.. ☺️

Negative experience: Great once you’re see however having to wait nearly an hour is ridiculous!

Negative experience: Don’t book with Mariam. Rude, unprofessional and zero help. Paid a lot of money for an extremely unhelpful appointment that resolved nothing. Caused more pain than it fixed. Refused to do anything about pain and only prescribed antibiotics. If I could rate less than 1 star I would.

Fantastic experience: an amazing practice. All staff are so very helpful and brilliant dentists. always find the time in an emergency for me for which i am very grateful. i have been a patient here for over 30 years would highly recommend

Negative experience: Constant change of appointments whoch os very frustrating and booking for the wrong work needing doing. Always having to call amd check the appointments, as I dont have faith that they have booked me for the right appointment and for the right things. Very disappointing to say the least.

Fantastic experience: I am a new patient at Mydentist, I had appointment with Annabelle she was professional, knowledgeable. She gave me the information I needed and then discussed a treatment plan with me listening to what I wanted and advising way forward, I could not have asked for better, very pleased I have moved dentists Angela Allen 19/10/23

Fantastic experience: A very friendly environment. Dr Efraim 10/10

Fantastic experience: A wonderful practice all round, but a special mention to Dena and her nurse Dominika you both have made my autistic daughter feel so at ease, and not terrified anymore to come to a dentist, and that is priceless thank you so much xxx

Negative experience: Although they say on their website taking on NHS patients they are not it's just a sales ad to draw you in so they can persuade you to pay for private treatment I'm very unhappy dnt waste your time with these there only for private treatment

Negative experience: What’s the point in making an appointment time if they can’t stick to it

Fantastic experience: I cannot thank the Dentist and Hygienist enough. They were able to see me on a Sunday, which if they were not able to offer this service, due to my work commitments, it would have been near to impossible for me to reach my appointment. Both were extremely professional and friendly and put me at ease throughout. I highly recommend the service I received. Thank you.

Negative experience: Tried to book an emergency appointment and was told im no longer a member because I didnt book an appointment every 6 months, then the lady told me I booked an appointment that I never attended, which is false. Argumentative on the phone

Negative experience: The customer service is extremely poor, as is trying to fix IT problems in the treatment roomwhilst l'm trying to get dental treatment. Also had far too many cancelled appointments. One to avoid.

Fantastic experience: Brilliant dentist I’m so glad I was added to the waiting list and 5 weeks later had my first appointment

Fantastic experience: Had a filling today with Annabel what a star she is i didnt even feel the needle. She explains every she is doing as she goes along, and puts you at ease straight away. Thanks so much Annabel.

Negative experience: As of today, 5 cancelled appointments. Not good enough at all. Treatment was paid for upfront, north of £800. Additionally, appointments being rearranged during workdays, irregardless of availability/preferences have incurred additional costs of more than £150 in missing wages Failure to follow through with booked appointments seems to have come down to human error, with appointments being booked while dentist was away on annual leave or appointments booked during "Emergency Slots" while a mistake can be forgiven, this has happened more than 3 times across 3 months Whilst I can appreciate the obligation of the practice to be honest in admitting its errors, this does little to make up for the incurred costs and stress. Once treatment is complete I highly doubt i will use again, and would not recommend to anybody in full time employment or with child care to consider. Disappointed.

Fantastic experience: Much better facilities than the old attic. More staff and nicer surroundings. Standard of care very good as always.

Negative experience: Yes I arrived 10 minutes late to the appointment and I didn’t wanna be seen just another appointment !! But how I was treated when I walked with a 3 year old for over a mile to this appointment was ridiculous and I’ve been un registered from this dentist for that I did try to explain to the man on the reception he was very arrogant no people skills atall told me I was not a patient here anymore and to leave disgusting!! and I’ll be telling this into the Morley review group too

Fantastic experience: I got the Dental fillings today. My dentist Dena Yakoup was excellent. Since I was easy to vomit when opening the mouth over a time, she was patient to help me and complete the whole process of filling operation giving me a timely rest. It was great to having such smart and responsible dentist here.

Negative experience: Following an appointment for 15:20 I managed to arrive by 15:25. Sadly there was only one receptionist on at the time and he was engaged with a customer on the phone, after a 10 minutes plus call I was then told I was late for the appointment and the dentist had seen another patient. Not the receptionist fault but only one on duty? I now need to wait till August.

Fantastic experience: So I am still on the queue list but I’m putting a review on behalf of my parents who have had one appointment here (next one will be soon), this dentist is so good, the dentist I go to in Hunslet is horrible, bad service and just bad. But here is amazing! The dentists are caring and gentle and know what they are doing, receptionists are some of the nicest people you’ll ever meet. Although there’s a waiting list which can be a little long, but it’s worth waiting for no joke, I 100% recommend, just hoping I’m near the top of the queue list now but I’m willing to wait, all I need is to have my wisdom tooth removed.

Fantastic experience: Dentist Victoria and her dental nurse was both absolutely amazing!! Can not thank them both enough, I will request them from now on if able to do so! 10/10 very professional and friendly! Thanks lady’s

Negative experience: Arrived for my 10.10 am appointment , very surprised to be asked to pay for my check up before I saw the dentist. Which I found unacceptable. After waiting 25 minutes I asked the nice receptionist if they were running late . He said yes , dentist was still in treatment. I asked for a refund as I pay for nhs treatment & left as I did not have time to wait any longer . Very disappointed with the atmosphere & how I was treated . This is supposed to be a shiny new business location for this company on Queen Street , Morley. I am due to return in August , hopefully my next visit is more positive.

Fantastic experience: Great experience today with my teenage, autistic daughter. Rebecca took her time and explained every detail and gave space and time. It made what could have been a very stressful experience become a very positive one for us. Thank you.

Negative experience: Absolute joke service from start to finish. If a band snaps or any issues you wait a month for an appointment. They moved out care from Hunslet to Morley half way through treatment and refused to accommodate us at location closer to our address. It really is a tin pot outfit where their convenience comes over yours. They have clearly taken in too many patients and I would strongly advise anyone considering using them not to, your care will always come last. Avoid.

Negative experience: HAD SOME FALSE TEETH THEN NORMAL APPIONTMENTS THEN HAD NO NOTIFICATION FROM THEM FOR NEXT APPIONTMENT I HAD A STROKE AND FORGOT ABOUT IT. RANG FOR AN APPIONTMENTY AND BEEN TOLD IT IS 3 YEARS SINCE SEEING THEM SO THEY DEREGISTERED ME AND MOVED TO A BIGGER PLACE NOW TO BIG TO CARE .

Fantastic experience: I am not a registered patient here but the service I have received when I needed mydentist in an emergency has been incredible. From Ruth on reception who has gone above and beyond to help and reassure me, she has been absolutely amazing to both Joanne and Zoe who I’ve seen that have supported my issue have been so friendly, so reassuring and just the nicest people I could have hoped for. I was worried about cost with it being private pricing but they have done everything to make it reasonable and offered finance options to allow me to get the treatment I needed. The practice is worth going to just for the fantastic people and service alone - I will be looking into whether I can register properly but it’s nice to know there is a comfortable, positive place to go in the future.

Negative experience: Absolutely disgusted that you have changed venues and not let your clients no. Your okay taking money but can't properly inform your clients that you have moved. I've had my appointment for 6 months. Came today to see that the shutters where down. I had 6 minutes left before my appointment. Leaving me highly distressed. I asked the receptionists why we weren't informed of the change. They stated they sent out emails and letters but appears that a lot of people haven't recieved.They knew about people not recieveing this information and didn't bother to try inform people, just leaving it. If I were late today or unable to find the venue I would of been sent nasty messages and even discharged. If people are missing there appointments because of the lack of communication from your service then they should be aware you know beforehand and should take full responsibility. Abit of common sence, you could send a message out to people's phones. You can Re send mail and emails. i dont get the lack of decent curtesy or service. I could understand it if the letters where hand delivered by yourself but they aren't. Common sence seems to have gone out the window with these receptionists. However a lovely visit from the actual dentist. Very professional and polite. Seems like this place is setting you up to fail with no apologies just attitude. They appear to be Highly skilled in attitude. Have a great day

Negative experience: So disappointed today. I had to take the day off work to go to an appointment that was cancelled. I had no prior messages about this and once there was just told sorry, a message should have been sent out. If I hadn’t of turned up for the appointment I would have been charged. Not a great start to the new dentist facility.

Fantastic experience: I used this company and found them to be very good probably since they got a new dental technician I would recommend them

Fantastic experience: Had my first treatment today. Everything went very smoothly with no problems at all. Marta my dentist was excellent and nice and the staff are really nice too.

Fantastic experience: Friendly but professional staff, good quality dentistry.

Negative experience: My experience has been terrible. In my opinion there has been poor communication throughout and a lot of money paid for my teeth to not be happy with the outcome. Would not recommend at all and I wish I had never heard of them.

Fantastic experience: Very happy with the work done, been with Faye for years and not had problems, great service

Fantastic experience: 1st class no problem. Nice staff.on time. No worries from start to finish

Fantastic experience: Friendly efficient helpfull staff I was kept up to date with my appointments by txt which was good

Fantastic experience: Friendly, kind and helpful staff.

Fantastic experience: We have been regularly attending My Dentist in Morley for many years as a family. The staff here are fantastic and if ever we have needed an urgent appointment for any issues the staff have done their best always to get us seen. My Denist Faye is amazing! She is so kind and considerate and I would definitely recommend her if you have a fear or are anxious about going to the dentist.

Fantastic experience: Staff are all friendly and helpful. My dentist Paul Vaughan is brilliant. Always puts me at ease and spends time explaining everything. I would recommend him to everyone. Undated july 2024. Paul has left and I have had two checkup appointments cancelled. Now have one booked for December 2024 but it has been nearly two years since I last had a check up. So sorry to see Paul go and sad to see this practice is struggling to treat people in a timely fashion.

Negative experience: Great service, lovely staff, feel very at ease. UPDATE! June '24 Dentist has left, been treated disgustingly, loyal customer can't get denture fixed till December!!!!!!!!!

Fantastic experience: Very pleasant welcoming always send you a reminder . Appointment with Annabel Camley took time to listen had a through examination and X Ray . I need to consult with my neurologist before we can proceed with any further treatment . Thank you

Fantastic experience: I went to day and every one was so helpful and kind and polite the dentist was very good and and made you feel at ease and I left very happy with the service had 3 fillings and thank you all for your service to day went away no complaints a happy customer I have been coming here for a number of years this was the first time for me with a diffrent dentist but he was very good also the dental nurse was very nice as well

Fantastic experience: I am extremely satisfied with this dental practice. Whomever I have seen has been good.....just a shame that over the last say 4 years the dentist changes after a couple of years....would be nice to see a familiar face.

Fantastic experience: They send reminder of appointment in good time which helps me greatly. The appointment was run on time. Receptionist are friendly and helpful. Our dentist is kind and good with both children and adults.

Fantastic experience: My dentist was brilliant when I needed treatment and the staff are so polite and happy to help you

Fantastic experience: My visit on Saturday for a tooth extraction went really smoothly I was in and out in less than 20minutes, I was nervous but everything went well and was made to feel at ease

Fantastic experience: Excellent the dentists go out way help you and treat me with love and respect do best for me they are the best of best would def recummend they give me advice and excellent I love them so does my carer

Positive experience: Denplan patient. Treatment received warrants 5 stars. I’ve marked down to 4 due to lateness of appointments.

Fantastic experience: Good dentist and friendly. Fixed my fillings and happy with the results. Thank you

Fantastic experience: Been a patient for over 30 years.always felt looked after.and happy with my treatment. Thank you

Fantastic experience: Great service, friendly staff. Really happy

Fantastic experience: Wonderful service, professional and courteous reception staff always happy to help. Constant reminders (always a blessing), all options discussed with best course of remedy explained by Dr Melinda Radoniqi-Morina. Would highly recommend anyone with any dental issues to visit this branch.

Fantastic experience: Friendly and helpful approach. The reception staff are keen to help and do their best to make you welcome. Rebecca, my dentist, is amazing and has gone above and beyond to fast track my teeth before I go on holiday. My experience has been exceptional kindness and eagerness to help. Please pass on my thanks ML

Fantastic experience: Friendly reception, ace dentist, not long wait time

Fantastic experience: Very pleased with service by dental hygienist - Ms White - improved my teeth greatly after an extended period of lack of dental treatment during lockdown and neglect by myself during a very stressful 18 months of family emergencies. Joanne was non judgemental and very considerate in getting my teeth back in condition. Thank you!

Fantastic experience: I have been going to this dentist for a number of years and they really are the best. The surgery is very clean and tidy, the staff are polite and friendly. I have had my Dentist Faye also for years and she is amazing, honestly can not fault any time I have been to her, she always sorts my teeth out to a high standard.

Fantastic experience: Can not thank this dentist and the people who worked there enough. The receptionists are so helpful and ring back like they say they will, Annabelle and Paul have been fantastic. Really appreciate the help they have provided.

Fantastic experience: Excellent service, excellent staff, very pleasant

Fantastic experience: Always get a good service. All staff pleasant and professional

Fantastic experience: I have been a patient here for many years,Ihave always received excellent service and if I have a problem the staff are helpful.

Fantastic experience: All the staff are so friendly and helpful. I called for an emergency appointment which was answered quickly and an appointment booked for within 2 hours. Dentist was lovely I was seen straight away and everything sorted and a course of antibiotics prescribed for a tooth infection. Couldn't recommend them enough.

Fantastic experience: Amazing place, amazing people,its my personal experience from years

Fantastic experience: Top quality dentist and service. Highly recommended.

Fantastic experience: Never have a problem getting an appointment. Fay Hope is the best dentist I've ever had. The reception staff and nurses are all really friendly

Fantastic experience: Just like to say thanks to the staff,for the great service I got.

Fantastic experience: Friendly staff. Professional dentists. Attended for years.

Fantastic experience: Excellent service today by all the staff very helpful and explained all my options highly recommended

Fantastic experience: I’m a nervous patient & I am always put at ease on my visits. Lovely friendly reception staff. My dentist Paul Vaughan is excellent, explains everything as he goes along. Keep up the good work.

Fantastic experience: I did have a very bad experience with my previous dentist at my dentist. Since then I have moved onto another dentist by the name of Paul, the best thing I ever did. This guy is so laid back, makes you feel relaxed and comfortable.

Fantastic experience: Great dentist and service

Fantastic experience: The staff are all kind, efficient and friendly. I'm very happy with my treatment there.

Fantastic experience: Often a trip to the Dentist is not the high piont of most peoples day but here the staff and surroundings are so relaxing, I have been with this surgery for many years and it as always been super proffesional with attentive and caring staff

Fantastic experience: Very professional service Paul is amazing customer care and knowledgeable very understanding and caring takes time to do the work correctly

Fantastic experience: Very clean, organised waiting area and treatment rooms. Staff friendly and polite.

Fantastic experience: I needed 4 fillings replacing and they fixed them pain free.

Fantastic experience: Very professional, great service and an appointment to suit my timing.

Fantastic experience: Quick fast appointment, appointment on time, very friendly staff

Fantastic experience: Never had a problem with my dentist in Morley. Friendly staff and Fay is a great dentist

Fantastic experience: Excellent work from my Dentist Melinda.I had numerous problems with my denture and my teeth and she was able to sort me out.

Fantastic experience: have been going to this dentist for a few yearsdentist and always find that they do there best to help everyone no matter what the problem is from broken dentures to a tooth needing to be seen to to some thing more serious the staff are great and the denist is helpful and explain everything to you and always ask if you are OK and helps if you have problems getting up out of the chair and makes you feel ok as some people do.not like going to the dentist appointment

Fantastic experience: All the staff are so friendly so it makes the visit easier as it's not something I look forward too. My dentist is so patient, he explains everything in plain language and allows you all the time you need to think and decide on any treatment required. Excellent service from beginning to end

Fantastic experience: Being not a lover of dentists , they made me feel calm and comfortable

Fantastic experience: Arrived for check up 5 mins early within a few minutes I was called in and advised I needed a filling I was surprised when the dentist carried out this there and then saving another appointment and time of work etc. Excellent service.

Fantastic experience: Good efficient dentist.. recommended

Fantastic experience: What a practice !!! Being an older patient and having the same Dentist for 40 years. Was a little apprehensive when I walked up them steps to my dentist. But no need. Saw Annabel who was covering maternity leave.can’t praise her and Rachel the dental nurse enough. Amazing !!!!!.Made me feel comfortable and at ease. Told all my family and friends. What an asset to the practice. Please Don’t leave

Fantastic experience: I have seen Rebecca and Annabel.They are kind and gentle,soothing my anxiety and listening to me. Well done .

Fantastic experience: Great reception, always smiling and very helpful. My dentist and her colleague very friendly, make me at ease and always explain what procedure they are about to do, which relaxes me. Advice and support from them is very useful, sometimes funny, but always with professionalism. Thank you all.

Positive experience: Would be one star if not for the staff - they're lovely - the actual building however is badly maintained, it felt like I was entering a back alley dentist - seems pretty clean but just bad building maintenance, which given the very high cost of a private dentist I would assume they could put money towards stopping it looking so run down.

Fantastic experience: I am very nervous when going to the Dentist at the best of times but I was going for a root canal…. Sooo very nervous indeed, but my dentist Paul was amazing. All the staff were really friendly and helpful

Fantastic experience: The overall service is excellent. Staff are professional, friendly and very accommodating.

Fantastic experience: Excellent staff efficient and pleasant.

Fantastic experience: Every effort is made by to the reception staff to give unscheduled appointments, a real help when the dreaded tooth pain visits. Always greeted by a smiley welcome, with good humour always appreciated, in fact good natured banter seems to be part of the teams make up. Great service from our regular dentist, Fay, who gives as good as she gets in the banter stakes and keeps us entertained with her melodious humming but always keeps the business on a professional level, along with her very efficient and courteous dental staff. Nobody likes visiting the dentist's but my dentist, Morley certainly do everything to make the visits as pleasant as possible. Keep smiling.

Fantastic experience: I have been with this dental practice for approx 18 years. In the past I wouldn't have recommended it, however in recent years I have seen a massive improvement. My new dentist Rebecca is excellent. Skilled, knowledgeable, explains why she's chosen a certain treatment plan, made me feel at ease and shared some great facts. I would definitely recommend them now 2022 update: continued excellent care. At this visit I had a new dentist due to maternity cover, she was friendly helpful and gentle. All staff from reception through were friendly and approachable.

Fantastic experience: Our dentist Mr Vaughan is absolutely fantastic. Not only is he brilliant at his profession but he is amazing with my children. He constantly reassures them, involves them in the conversations and makes the whole experience so positive that they really enjoy coming. He is such a credit to the team and his patient care is outstanding.

Fantastic experience: Joined this practice in November 2021 having been unable to get an appointment with my existing dental practice. I had a dental plan worked out for me with an option to proceed or not. I agreed to proceed with the work proposed and can say that I am highly satisfied with what has been done. The dentist and nurse have been very professional and patient and I would have no hesitation in recommending them and the practice to others.

Fantastic experience: I had a check up appt today, got there a bit early so sat in the waiting room for a bit. I have to say, the customer service I had chance to observe was simply ace. The care and kindness that everyone was treated with, by everyone, was wonderful to watch. They were very busy too, but the atmosphere was great. I almost want to say fun. Remembering back to only a few years ago when this was most definitely not the case. Today I also saw the best dentist I've seen in my whole life, (Annabell?) This place shows how amazing these things can be when people are treated as such and shown respect and kindness. Top marks from me, thanks!

Fantastic experience: Amazing friendly staff from greeting area / reception lady Hayley and our dentist. Thank you for looking after us all.