Friends Dental Practice - Accepting New Private Patients |Composite Bonding |Invisalign |Implants |Emergency Dentist Norwich

185 Wroxham Rd, NR7 8AG, Norwich
Friends Dental Practice - Accepting New Private Patients |Composite Bonding |Invisalign |Implants |Emergency Dentist Norwich

Information about Friends Dental Practice - Accepting New Private Patients |Composite Bonding |Invisalign |Implants |Emergency Dentist Norwich

185 Wroxham Rd
NR7 8AG, Norwich
+441603427500

Opening hours

  • sunday: (closed)
  • monday: 9h-17h
  • tuesday: 9h-17h
  • wednesday: 9h-17h
  • thursday: 9h-17h
  • friday: 9h-17h
  • saturday: 9h-16h

Friends Dental Practice is based in Sprowston, Norwich, offering the full range of General Dentistry, Emergency Dentist, Cosmetic Dentistry, Children Dentistry, Dental Implants, Orthodontics (Braces), Clear Braces, Invisalign, Composite Bonding, Crowns, Bridges, Veneers, Endodontics, Oral Surgery and Facial Aesthetics all under one roof.

NOW ACCEPTING NEW PRIVATE PATIENTS. CALL 01603427500 to book or visit our website to book online.

Our comment from Best Dentists about Friends Dental Practice - Accepting New Private Patients |Composite Bonding |Invisalign |Implants |Emergency Dentist Norwich:

Friends Dental Practice is a highly regarded dental clinic located in Norwich, known for its exceptional patient care and professionalism. The team, led by the kind and knowledgeable Dr. Alba, provides a welcoming atmosphere, making visits as comfortable as possible for all patients. The friendly staff are consistently praised for their excellent customer service and ability to put patients at ease, particularly those who may feel anxious about dental procedures.

Visitors often highlight the outstanding work of hygienists like Bala and Zoe, who are recognized for their thoroughness and caring approach, ensuring patients feel relaxed while receiving treatment. Many have experienced significant improvements in their dental health thanks to the practical guidance and empathy offered by the dental practitioners.

Additionally, the practice has recently undergone renovations, resulting in a modern and spacious environment complete with a designated play area for children and convenient parking. This has enhanced the overall experience for families and individuals alike.

With a reputation for quality service and a dedicated team, Friends Dental Practice is a top choice for those seeking comprehensive dental care in a friendly and professional setting.

Best Dentists cannot guarantee that the professionals and companies that appear in the directory have the appropriate training or health certifications. The majority of companies that appear in the directory are nutritionists and dieticians, but other types of professionals related to the nutrition sector also appear. We recommend that you request the membership number of the professional you are going to attend to perform your treatment or consultation.

Services and Treatments

Dental Implants

Friends Dental Practice - Accepting New Private Patients |Composite Bonding |Invisalign |Implants |Emergency Dentist Norwich: Reviews

4.7/5 (197 Reviews)
Nicola Mewse 2 months ago

Fantastic experience: Bala is a fantastic & incredibly patient clinician who offers sound advice, practical guidance & delivers it with care and compassion. Nobody enjoys dental treatment but it’s made manageable by people with such genuine kindness and expertise.

Neil Frost 2 months ago

Fantastic experience: Just had a hygienist appointment with Bala at Friends Dental Practice. She was, as always, very kind and caring, very knowledgeable and informative. With her instructions, my teeth and gums are showing great improvement. Thank you.

Sandra Cather 2 months ago

Fantastic experience: Another appointment and I was immediately made to feel at ease. We discussed my history and asked if I had any issues that she should know about. Told me to let her know if I needed her to stop at any time. Really pleased with the results. My next appointment is booked. Highly recommend.

Tim Howard 2 months ago

Fantastic experience: I met, for the first time, the lovely Dr Alba, fresh from her BAFTA winning performance on the BBC, and her equally lovely dental assistant, of course, and had a very pleasant check up and chat. Dr Alba was friendly, helpful and professional in equal measure. On this occasion I was treated by Zoe, the hygienist, and once again was truly impressed by her thoughtfulness, her thoroughness and her professionalism and her determination to solve my particular problem. Saw Zoe again today for some deep cleaning under anaesthetic. She was lovely .... with just the right balance of professionalism and kind reassurance. I am always so impressed.

Emma 2 months ago

Fantastic experience: My appointment today with the hygienist was wonderful, as a very nervous and neurodivergent patient she helped me so much with ease and kindness. Thank you

Nik Morris 2 months ago

Fantastic experience: Friendly staff and great service. My fear of dentists has been conquered since coming here.

Richard Ivers 2 months ago

Fantastic experience: Had my first of two Periodental (gum disease ) sessions with Zoe (hygienist) this morning. This involves removing the plaque between the gum and teeth. I was a little worried prior to the session because I didn’t ask what exactly the procedure involved, I need not have worried, the procedure was painless, at one stage I nearly dropped off to sleep. Excellent service from Zoe and her staff.

samuel nelson 2 months ago

Fantastic experience: Professional, caring and welcoming staff and atmosphere, top quality work.

Lucy Aldrich 2 months ago

Fantastic experience: Excellent service as always. Thank you for your kindness and efficiency. Dr Jaume is the most reassuring and caring dentist, especially for those who have dental phobia, as I did when I first attended, but not now. Thank you ❤️

Eileen Alexander 2 months ago

Fantastic experience: Had an emergency appointment with JAUME. My usual dentist. He was excellent. Had tooth extraction and hopefully problem sorted. Thanks

Friends Dental Practice - Accepting New Private Patients |Composite Bonding |Invisalign |Implants |Emergency Dentist Norwich
Friends Dental Practice - Accepting New Private Patients |Composite Bonding |Invisalign |Implants |Emergency Dentist Norwich

Thank you Eileen

Julie Cullum 2 months ago

Fantastic experience: Excellent customer service/care again . All staff are lovely, friendly and professional x Fantastic dentist x

Friends Dental Practice - Accepting New Private Patients |Composite Bonding |Invisalign |Implants |Emergency Dentist Norwich
Friends Dental Practice - Accepting New Private Patients |Composite Bonding |Invisalign |Implants |Emergency Dentist Norwich

Thank you Julie

Caroline Cooper 2 months ago

Fantastic experience: Saw Rebecca the hygienist today with her lovely assistant! So kind and gentle gave me some brilliant advice . First class !!

Malc Jones 2 months ago

Fantastic experience: Annette Jones Review When I was advised I needed a route canal, I was petrified to be honest. Not only the work but also the cost involved. Friends Dental Practice have an in house service in the safe hands of Taruna. She definitely put me at ease, talking me through the whole procedure, cost involved and how many appointments it would take and her aftercare. So closing my eyes I felt safe in Taruna and her dental nurse hands. It's fiddly I think but they checked throughout how I was. So on Friday 4th July, after 3 months, I was back for her to check everything was as it should be. She shared my before and after xrays. I didn't realise just how big a procedure it was. Thanks Taruna for your professionalism and empathy. It was very much appreciated. Annette Jones

Valentine Jourdan 2 months ago

Fantastic experience: Dr Sai is the most patient, understanding & kind dentist. We all know going to the dentist isn’t a pleasant experience… but the whole staff is lovely, the space is welcoming and they really put you at ease.

Janet woodthorpe 2 months ago

Fantastic experience: Well after struggling for over 5yrs without a dentist due to mine shutting down during lockdown and never opening again.I was shocked to actually get a phone call from Friends Dental Practice after having applied to join online over the weekend. An appointment was made for me 3hrs later to have a checkup. Having always been an NHS patient and the state the country is in,I think it's near impossible to get in anywhere that offers this. In fact I've struggled to even find a private dentist willing to accept me,so to actually get into a dentist even though private I'm absolutely thrilled.Never thought I'd be this excited to visit the dentist! During my visit I was impressed with the very warm welcome from the staff at reception and the actual building is very impressive.Ive never seen such a spacious waiting area. Finally got to meet my dentist and was given 2 Xrays and an appointment 3hrs later to see the hygienist. Unfortunately for me I have to return to have an extraction and 4 fillings. If like me you're desperate to see a dentist give these a call before they become fully booked like so many others have!

carol bottjer 2 months ago

Fantastic experience: All staff were very friendly and welcoming, they made me feel comfortable and gave me time to recover when needed.

David Jordan 2 months ago

Fantastic experience: Just a routine check-up but Dr Sai provided me with lots of advice for the future. Very informative, kind and helpful all round. This is the first time I’ve seen Dr Sai but was most impressed. Next time I will see my usual dentist, Dr Alba who I rate extremely highly also, I’ll look forward to that. Allison, the Hygienist, was also excellent today, as always and a totally comfortable experience again. Thank you all for looking after my teeth which used to reassemble a Greek tragedy !

Heidi Wagner 2 months ago

Fantastic experience: I'm so pleased with what they've done. Having chipped my front tooth, they were able to fit me within 24hrs and have done an amazing job. Each time i go, there seems to be yet another improvement, and now there's off road parking, all the better. Thank you so much

Sarah Parker 2 months ago

Fantastic experience: Being a very nervous patient I cannot thank all the staff enough for their patience and understanding. Having my wisdom tooth extracted was made a calm experience for me. Cannot rate these lovely people highly enough.

Marianne Hennessy 2 months ago

Fantastic experience: Stunning practice, helpful staff and Dr Sai is the nicest dentist we have come across. My two kids actually look forward to their dentist visits. So patient and kind

will sawbridge 3 months ago

Fantastic experience: Wow!! What great service!! With a smile no less!! Hygienist today, Bala is a revelation. What a lady!! Bala and Gissi were the epitome of professional excellence!! And as for Kim on reception, she is so good I would happily marry her! Keep it up Friends!!

michele brighton 3 months ago

Positive experience: Nice experience, staff were friendly and easy to park. I generally go into Norwich for appointments, but thought I would try this local hygenist. Pleased, but I don't think I'll go again, as I was charged extra because I was not registered with this dentist. £40 a lot of difference.

King Design 3 months ago

Fantastic experience: Friends Dental Practice is friendly, efficient and very helpful. Dr. Jaume was very helpful. Thank you. Pete King

Mary Gray 3 months ago

Fantastic experience: Friendly and efficient. Lovely waiting area.

Phillip Evans 3 months ago

Fantastic experience: In the past, in another practice, I have had a bad experience with a hygienist. But not so on this occasion Mrs Choudary showed great professional competence. The procedure, by nature, is uncomfortable, but Mrs Choudary caused no additional discomfort and I will be happy to receive treatment from her in the future. Dr Karania examined my mouth today. Excellent communication skills. Very thorough and competent examination. Firm enough to examine my mouth, but sufficiently attentive not to cause discomfort. I’ve had 10’s of dentists in my life. Female dentists are always better than males, and Dr Karania is one of the best. I have no reservations about her care. Bala Choudry cleaned my teeth today. As always, an EXCELLENT service. Thank you. 27th Nov 2024 I had a “clean” today. I always feel safe and “cared for”. A great team 25th Feb I was very happy with my visit to Dr Alba today. ⭐️⭐️⭐️⭐️⭐️ 4th June 2025 Ms Bala and her assistant gave my teeth a clean today. Five stars. Always kind and caring, skilful and very thorough. Excellent.

Ella Gibbs 3 months ago

Negative experience: I have been going to friends dental practice since 2003. I have luckily been able to get my son there as NHS too. This morning I got an email and text cancelling our next appointments in July, no explanation, nothing. So I rang to speak to the receptionist who explained how the dentist has changed her working NHS days and they can’t get us in until October… I am disgusted. My son needs his teeth checked regularly (he is 4 and when he was 2 had an accident where his front teeth chipped and moved up and got told to always have regular check ups to check these). They really did not care at all, did not see what awful customer service this is either. I understand if they want to change their days but you don’t just cancel appointments and make people wait months. The receptionist said she’d put ‘a note I’m not happy’ and to ring up in an emergency, but this isn’t going to change anything is it, they will not try to find a sooner appointment. It’s hard enough to get in a NHS dentist, when you’ve been at one for over 20 years you’d expect more than this, especially when it’s to do with a child.

Valerie Mcdermott 3 months ago

Fantastic experience: First class with Doctor Bala and the lovely staff on front desk.

Welcome to the kinder corn squad Yo 3 months ago

Fantastic experience: Made me feel really comfortable when had the work done very friendly and the lovely receptionists call you by your name lovely place

Harriet Mobbs 3 months ago

Fantastic experience: My Hygienist was very explanatory of what was going to happen. I was not allowed to be in pain at any time. Really felt impressed and relaxed during a difficult treatment

Lizzie Smith 3 months ago

Fantastic experience: First time back since the big revamp. Amazing!! So lovely! Brilliant waiting room and great kids area and toys!! Kind receptionist. Rebecca is lovely and Dr Pilar was lovely too when I had my Invisalign treatment. Highly recommend. Will continue to attend my hygiene appointments here!

Eyedro Dryeyespa 3 months ago

Fantastic experience: Dr Irena has an indepth detailed approach to all types of dentistry, and at every visit, I have walked away confident that I am in the best care. Thank You Den-trust-try : D

Barbarette Mortimer 4 months ago

Fantastic experience: The dentist was sensitive to my very sensitive teeth and took appropriate action to minimise any discomfort

rob curston 4 months ago

Fantastic experience: First class service by all staff very friendly and polite. Would recommend. Fantastic. Some people complain about appointments running late. May I suggest you take this in consideration when making a an appointments. It could be down to lots of things. I sure you have been delayed at the doctors, and hospital appointments.

Paul Cutting 4 months ago

Fantastic experience: Bala is a fantastic hygienist, all staff really friendly, excellent premises

angela greener 4 months ago

Fantastic experience: I was made to feel at ease straight away by the lady dentist and the dental nurse. The dentist was very nice and explained everything. Would recommend this practice

Paul Barry 4 months ago

Fantastic experience: Staff very friendly and helpful.. New layout is tremendous and very professional

Magdalena Pryjda 4 months ago

Fantastic experience: One of the best dentist I’ve ever have experience with .Very professional, kind and knowledgeable! Also Nice , and helpful receptionist ladies Highly recommended ! Thank you kindly for the great service , Magdalena

Jacquie Hamilton 4 months ago

Fantastic experience: This has been our family practice for years. They really are the best, from reception to the excellent dentists and dental nurses and hygienists. The care is exceptional.

Samantha 4 months ago

Fantastic experience: Professional, friendly, very diligent and careful at doing their job. The renovations in the practice are amazing! Such a welcoming and calming atmosphere.

Toni Glennon 4 months ago

Fantastic experience: Very friendly staff! Fabulous dentist! Thank you Alba (as always). My new Hygenist, Alison is the best! And so too was her dental nurse.

Paul Arnell 4 months ago

Fantastic experience: Very polite reception staff on entering. The dental surgery was really welcoming and so bright and fresh. The dentist was very friendly and professional. He carried out the check and found no issues. The hygienist was very friendly and caring whilst cleaning and had no pain whatsoever. Thank you

Colleen Lutkin 5 months ago

Fantastic experience: Very welcoming dental service friendly staff and put anxiety's at ease. Appointments are prompt with a great sevice.

R H 5 months ago

Fantastic experience: I had my Invisalign treatment done at this practice and I couldn’t be happier! It may have took a bit longer than expected due to a few stubborn teeth of mine, but the care and time spent getting it right for me, I have really appreciated. My orthodontist Dr Pilar and dental assistant were excellent. Everyone has been so kind and professional throughout my time visiting the practice. I couldn’t recommend this place enough. I am going to miss going in every couple of months.

Su Howell 5 months ago

Fantastic experience: I had a suspected tooth ache. I called in the morning and was offered an appointment for the same afternoon. Dr Alba was very thorough and was to eliminate anything wrong with my teeth, although she did say I clench my teeth which may be the issue. She gave me some jaw exercises to help.

P Petrov 5 months ago

Negative experience: I am disappointed by the waiting time. Had to wait 1 hour after my appointment and nobody even bothered to explain why they running late on schedule and how long it will take. (Private patient) Never got to experience the quality of working on me and to be honest don’t want to now.

ankit kedia 5 months ago

Negative experience: While my experience with the dentists has been good so far over a couple of visits, the secretarial team is poor, slow to respond and not bothered.

Lewis Parkman 5 months ago

Fantastic experience: Excellent dentist made me feel calm and at ease the whole time. Highly recommend!

Helen Lambert 5 months ago

Fantastic experience: Whilst on holiday I had a dental emergency - Friends Dental were able to offer me an appointment that day and Dr Alba was great. She explained clearly what she believed the problem was and I felt very safe in her care. Hopefully I won't need to go again (no offence!), but if I did I would feel very confident in their hands.

ben pannell 5 months ago

Fantastic experience: Fantastic service, really great team throughout!

Erin Deverell 5 months ago

Fantastic experience: Dr Pilar has been amazing during my Invisalign journey. Couldn’t be happier with my teeth & new smile now. All the staff in which I encountered have also been very warm & welcoming making the whole experience a lovely one :)

Simon King 5 months ago

Fantastic experience: Very nice, comforting and assuring, explained everything fully and did a great job

Cali Morton 5 months ago

Fantastic experience: Great service, lovely with my little girl too. The practise is looking really good with a new waiting area, kids play corder and also additional parking.

Friends Dental Practice - Accepting New Private Patients |Composite Bonding |Invisalign |Implants |Emergency Dentist Norwich
Friends Dental Practice - Accepting New Private Patients |Composite Bonding |Invisalign |Implants |Emergency Dentist Norwich

Thank you Cali.

Linda Ashford 5 months ago

Fantastic experience: Excellent.i am really pleased with my dental treatment today with Jaume feel alot happier with my discoloured tooth gone Thank you

Gianluca Antonietti 5 months ago

Fantastic experience: The whole team at FRIENDS are first class! Special thanks to Taruna and Dr Sy on my first visit, Taruna and the staff assisting have provided exceptional care and restored my faith in dentists. Thank you

john turner 5 months ago

Fantastic experience: I am a new patient, I got an appointment for an examination, the same day as phoning to enquire. The reception staff are friendly, happy & professional. Filled in a lifestyle/health & contact form using a provided ipad upon arrival whilst waiting in the very nice, relaxing waiting area. Saw the dentist who was running a little late (about 10 minutes), who examined my teeth, gums & soft tissues followed by xrays plus a photo of a potential problem area. Once xrays processed, then the dentist went through all the details of the examination showing the results on a large TV screen, so easy to see giving advice as needed. Both the dentist & assistant were very pleasant. Prices are very competitive with other private practices. Strongly recommend.

Gary Stalker 5 months ago

Fantastic experience: I would like to thank the practice for a prompt service to see me within the hour and take all the pain away,very appreciative thanks.

Hazel Flavell 5 months ago

Fantastic experience: Excellent care. At my request I had a downstairs room and I was seen 5 minutes before my appointment time

Friends Dental Practice - Accepting New Private Patients |Composite Bonding |Invisalign |Implants |Emergency Dentist Norwich
Friends Dental Practice - Accepting New Private Patients |Composite Bonding |Invisalign |Implants |Emergency Dentist Norwich

Many thanks Hazel! Thank you for your feedback

Stella Maxwell 5 months ago

Fantastic experience: Outstanding hygienist!! Bala is a very knowledgeable dental hygienist who goes above and beyond to make me feel at ease each time I attend an appointment. She gives excellent and thorough advice as to how I can look after my teeth at home. I can’t thank her enough for her kind and patient manner and for her first class and professional treatment. A big thank you to nurse Gissi too!

Julian Roberts 5 months ago

Fantastic experience: I had a checkup, was offered some advice then a tooth taken out a few days later by a young dentist called Sai. I was worried about having my tooth out but he kept me reassured checking on me all the way through the procedure. It was expertly done and I felt no pain. I can honestly say it was the best experience I have ever had in having a tooth removed. I can't recommend the dentist and his assistant enough. Reception were helpful too.

Carol Cracknell 5 months ago

Fantastic experience: An excellent service. I saw Allison the hygienist in March 2025 who was very thorough and good at explaining the treatment I received.

Kirsty Whitehead 5 months ago

Fantastic experience: ⭐️⭐️⭐️⭐️⭐️ I had a fantastic experience with my oral hygienist! Professional and friendly from start to finish, she made me feel completely at ease. Her attention to patient care and consideration truly stood out—I never felt rushed, and she took the time to ensure I was comfortable throughout the appointment. Plus, punctuality is important to me, and I really appreciated that my appointment started right on time. A top-notch experience all around—I highly recommend!

Wayne B 6 months ago

Positive experience: Very friendly staff and professional treatment from Lucja Zgudka my dentist really pleased with work done. Had to go private as can't get nhs treatment anywhere these days. Would of been 5 stars if not for the cost which is quite expensive that's my only gripe.

Jason Shelton 6 months ago

Fantastic experience: Dr Alba and the nurse were so brilliant. Really friendly and comforting given I was anxious about going back to the dentist after hiatus post covid. Highly recommend. Becky was so friendly for hygienist too, really friendly and accommodating.

Danielle Bowden 6 months ago

Fantastic experience: My son has trouble with things like the dentist and they did his filling with a lot of patience. Stayed professional and friendly with him. Thank you

Doina Vintiloiu 6 months ago

Fantastic experience: Very pleasant experience at the front desk. Doctor Jaume is a very patient and professional dentist, and his assistant is a lovely person.

Friends Dental Practice - Accepting New Private Patients |Composite Bonding |Invisalign |Implants |Emergency Dentist Norwich
Friends Dental Practice - Accepting New Private Patients |Composite Bonding |Invisalign |Implants |Emergency Dentist Norwich

Thank you Doina for your positive comments

Stephen Jeffery 6 months ago

Fantastic experience: First class dentist, very friendly amd professional, they got the extra mile for you and i love their new spacious practice, well done freinds keep up the good work

Friends Dental Practice - Accepting New Private Patients |Composite Bonding |Invisalign |Implants |Emergency Dentist Norwich
Friends Dental Practice - Accepting New Private Patients |Composite Bonding |Invisalign |Implants |Emergency Dentist Norwich

Thank you Stephen

Anna Bacon 6 months ago

Fantastic experience: Friends Dental Practice are very friendly people.And Dr Jaume is one of the best dentists I ever seen in my life. Thanks to Georgia as well. I had a tooth extraction today. All went painless and fearless.Dr Jaume was fantastic as usual.Very caring and gentle.I would highly recomend him if you have a fear from visiting dentist.The reception ladies are very friendly and welcoming. 16.01.2025 Dr Jaume very loveley.Receptionists very friendly. 14.02.2025 Dr Jaume never disappoins me. He completed a beautiful work of art today and I can not stop smiling. The nurses and receptionists are very friendly. I love Friends Dental Practice. ❤️ 04.03.25 If I can give 6 stars I would. Brilliant work from Dr Jaume. Receptionists helpful and always smiling What else you could ask for.

Friends Dental Practice - Accepting New Private Patients |Composite Bonding |Invisalign |Implants |Emergency Dentist Norwich
Friends Dental Practice - Accepting New Private Patients |Composite Bonding |Invisalign |Implants |Emergency Dentist Norwich

Thank you Anna, we appreciate your kind words

Pharena Hayden 6 months ago

Fantastic experience: I paid a visit to the hygienist and was pleasantly surprised, that on this occasion no gum bleeding occurred. My teeth felt thoroughly cleaned. Good advice was given about different coloured interdental brushes.

Alessia 6 months ago

Fantastic experience: Staff really friendly! Seen per emergency on the day. I wish I remembered who I saw in the room but they were both amazing!

les wood 6 months ago

Positive experience: The staff are very nice, as is the newly extended and refurbished premises. Arrived 15 mins early, only to be seen 25 mins after my appointment, which is not very professional. If I had arrived 25 mins late for my appointment, would I still have been seen? There is little wonder that people are going without dental care and pulling their own teeth out. Dental practice needs to be more regulated with prices, when people are struggling to heat their houses, they are not going to be able to afford £65 for a check up and £150 for a filling!

Margaret Ann Kett 6 months ago

Fantastic experience: Another visit to this Very friendly dental practice today receptionists make you very welcome and Dr Alba is fabulous

Martin Le Page 6 months ago

Fantastic experience: Excellent service. Bala the hygienist is fantastic. Very thorough and friendly. Goes above and beyond.

Friends Dental Practice - Accepting New Private Patients |Composite Bonding |Invisalign |Implants |Emergency Dentist Norwich
Friends Dental Practice - Accepting New Private Patients |Composite Bonding |Invisalign |Implants |Emergency Dentist Norwich

Thank you Martin Le Page

Sammy L 6 months ago

Fantastic experience: I have extremely bad anxiety and am also terrified of the dentist, so much so that I have avoided them for years. Alba has been wonderful on the three occasions Iv seen her, as have the receptionist staff that have had to calm me down a few times lol. Lovely waiting room also and an all round friendly, welcoming and warm atmosphere. Would highly recommend this practice.

Elizabeth Hayhow 6 months ago

Fantastic experience: I have seen different dentists here but have finally found not only a good dentist Anjali, but a brilliant hygienist Peggy. Between them they have made suggestions about using the correct toothbrush, how to brush correctly etc as I have gum disease. Having just seen Peggy she was pleased with my oral hygiene and felt that my gums were improving, which will result in less teeth needing extraction in the future or hopefully none! Apart from this they are both cheerful and helpful at every visit. Although I will never look forward to visiting the dentist, these ladies and the helpful receptionists make things much more bearable. Today saw Alison the hygienist, as always very kind and easy to talk to, and very thorough. Then saw Dr Juame for a check up. So quietly spoken but genuinely interested, and decided an orthodontist visit may be helpful. This is booked now. He cares very much and puts me at ease. I will never look forward to visiting a dentist but that is because of my past. I'm hoping once my teeth get sorted out I will visit without anxiety. Today I saw the orthodontist who unfortunately could not help me. However she was very friendly, and explained everything to me

Crowe Carol 6 months ago

Fantastic experience: Very good reception and receptionist, dentists ,and help to feel at ease

L E 6 months ago

Fantastic experience: Lovely, friendly and efficient. Friends practice staff always make my son feel at ease and he's loves his sticker at the end of his appointment. He's very happy with the kids play corner in the waiting room too!

Carolyn Bryan 6 months ago

Fantastic experience: My elderly mother has issues with her dentures which were made several years ago. I have now taken her to Friends Dental Practice on a couple of occasions to rectify the problems she is experiencing. All the staff are lovely with her especially Dr Alba who is extremely patient with her difficulties. I cannot fault the service she has received.

Derek Dawson 7 months ago

Fantastic experience: Excellent Dental Practice. Professional, caring and friendly team. I’m very confident in the abilities of all the team, in particular Taruna who has been fantastic in dealing with both root canal treatment and crowning the tooth over the past few months.

Caroline Lee 7 months ago

Fantastic experience: I've had several appointments with Jarme. I have at last found the dentists for me. Everyone who works there is lovely. I'm very happy with them and highly recommend them.

DONNA WISE 7 months ago

Fantastic experience: As ALWAYS an extremely positive experience at this SECOND to NONE dental practice in Norwich. The staff are ALWAYS very friendly and helpful and our family dentist “Jaume” is an ab-fab dentist. He is ALWAYS very friendly, attentive and explains any treatment needed in a reassuring and informative way, thus making his patients feel reassured if they are anxious.

Grant Catt 7 months ago

Fantastic experience: Dr. Alba from Friends, is absolutely amazing at her job. She is super friendly and very knowledgeable in her field. I have had multiple procedures with her in the last 4 months. All of which have been performed with the highest level of customer care, during and after all of my different procedures! I am a private patient and I will say that it is worth every penny. Also I would like to mention that my hygienist Dr. Allison is also amazing, friendly and knowledgeable. Between them both they have completely transformed my teeth and gum health issues already in 4 months, now I have gained full trust in them both Dr's, so much so, that now i have absolutely no worries/anxiety about any appointments or reasons why i am going to be sat back in their chairs.. Receptionists are always lovely and welcoming also! Thanks all at Friends. Very big 5 Stars! Grant Catt, Director of GEC Plumbing LTD.

Suzanne King 7 months ago

Fantastic experience: My son is autistic and has sensory issues with his mouth and teeth, and also finds appointments of any kind a real struggle. But since he has had Alba as his dentist he attends with no issues, which is massive! She is amazing with him and non judgemental, she understands his struggles and that they affect his dental hygiene and helps us find ways to do the best we can. Highly recommend her and hope she gets the recognition she deserves!

The Car Shop Beccles 7 months ago

Fantastic experience: Can’t recommend enough! Zoe and her team member (I didn’t catch her name!) were absolutely fantastic from start to finish! Would highly recommend!

Carlo Careri 7 months ago

Fantastic experience: Dr Jaume was very friendly, caring and professional. He allowed plenty of time for questions and explained the work done thouroughly.

lorraine Margitson 7 months ago

Fantastic experience: I was so nervous on arrival but Alison and her assistant were so friendly and made me feel calmer, they were so gentle with me, I now feel happier to book with them again

Jorden Marsh 7 months ago

Fantastic experience: Great dentist practice, every one is really helpful and friendly!

Natalie Stiff 7 months ago

Fantastic experience: I highly recommend Friends Dental! I used to avoid the dentist due to anxiety, but my dentist Alba and hygienist Bala completely put me at ease. They’re friendly, reassuring, and explain everything clearly, making the whole experience stress-free. The reception staff and assistants are also incredibly welcoming. Thanks to the team, I no longer fear the dentist! ☺️

Mary Carver 8 months ago

Fantastic experience: The Receptionist was polite, attentive and efficient when she booked us in and also when took our payment and made our 6 monthly booking. Becky, the Hygienist, and Megan her Assistant, were carrying, efficient and attentive when treating us. Never has our teeth been treated with this special fluoride treatment of the teeth. Suggestions for the treatment of the lack of saliva my husband experiences and names of What to use was given to share with our Pharmacist. Becky is writing to my GP to suggest that one of her Blood Pessure tablets being changed as it could be causing the gums to swell. Thank

Adam 8 months ago

Negative experience: £120 for a hygienist appointment!! I had been going here for a few years. and they over charged me £145 total!! And wanted me to get an unnecessary x-ray to check my bone density, I had one two years ago and have no issues. Tempted to raise a complaint with the GDC

Clare Yearsley 8 months ago

Fantastic experience: Lovely staff, very helpful. I'm nervous at dental visits. Hygienist very considerate of this and helped to keep me at ease. Thank you Bala

Louise Parapanos 8 months ago

Fantastic experience: Saw me really quickly in an emergency, treatment given with a follow up plan in place. Very friendly staff, thank you.

Erin Tovell 9 months ago

Fantastic experience: I saw Bala today, she is very kind and listens to any worrys that you have. She is also very understanding in how I am feeling . She is an excellent hygienist she made me feel relaxed and calm and gave me some very good advice on what to do to help improve my dental hygiene. No Questions is a silly one. Bala is a brilliant hygienist. My teeth always feel super clean when I am done. I recommend the airflow . I never had any trouble. Also, thank you to the receptionist team here. You are always lovely, and nothing is too much trouble. Thank you.

Friends Dental Practice - Accepting New Private Patients |Composite Bonding |Invisalign |Implants |Emergency Dentist Norwich
Friends Dental Practice - Accepting New Private Patients |Composite Bonding |Invisalign |Implants |Emergency Dentist Norwich

Thank you Erin

Maria Santos 9 months ago

Fantastic experience: Lovely dental surgery, staff very polite and kind. Wonderful Doctor and very careful. I can say that was the best treatment I have done.

Friends Dental Practice - Accepting New Private Patients |Composite Bonding |Invisalign |Implants |Emergency Dentist Norwich
Friends Dental Practice - Accepting New Private Patients |Composite Bonding |Invisalign |Implants |Emergency Dentist Norwich

Thank you Maria, we are really pleased to hear your experience has been great at Friends Dental. We look forward to welcoming you again

Grant Long 9 months ago

Fantastic experience: Visited today 5th December 2024. Saw Alison the Hygenist and her colleague, both very friendly whilst totally professional they take the stress out of any visit snd offer sound advice. I then saw a new (for me) dentist Dr Alba and her two nurses, likewise all friendly, professional and make you feel at ease. The service receptionists were also great. The practice has been completely remodelled and extended over the last year and is a very nice environment. I have been using this practice for 40 years and even though I now live 40 miles away, I remain a patient. ⭐️ ⭐️⭐️⭐️⭐️ Thank you *************** My Previous posts about this practise: Visited today 25.10.2022 saw Dr Anjali and colleague, lovely people, great service once again, great advice on potential new issues and care, all delivered with a smile behind the masks (you can tell) can only highly recommend this Practise. I have been a patient of John's for over 30 years, during this time he has cured me of my phobia of dentistry and is the most friendly, personable and caring dentist I have ever had. He takes a genuine interest in you and your work/life. The staff are always friendly and you could not want to join a better practise. I couldn't praise or recommend John and the team highly enough. Simply outstanding. Yesterday March '18, I visited to discover John is retiring so mixed emotions, gutted that I have lost a Friend (pun intended) but delighted for John that he can enjoy life in his youth. Thank you for the friendship and superb personal care you have given over all those years. I for one will miss you. Take Care And good luck John. I hope to meet Carlos on my next visit. As for the image and make over of the surgery brill. Been twice since John retired and am glad to say standards are the same high level. I now see Carlos who is super friendly, a nice guy makes you feel very welcome, as do all the staff. Great dentists. Keep up the good work Carlos, it was pleasure to attend my appointment. I visited yesterday 20/10/20 following Covid lockdowns previously preventing appointments. All measures in place excellent. Met new Hygenist Peggy and new dentist Dr Anjali along with new nurses and receptionist teams, it’s all changed for me at Friends but still 100% friendly, experts who truly care for their patients. Well deserving of the 5 stars. Visited today 03.11.2020 saw Dr Anjali and colleague, lovely people, great service. Visited today 07.10.2021 saw Dr Anjali and colleague, lovely people, great service once again, highly recommend this Practise.

Friends Dental Practice - Accepting New Private Patients |Composite Bonding |Invisalign |Implants |Emergency Dentist Norwich
Friends Dental Practice - Accepting New Private Patients |Composite Bonding |Invisalign |Implants |Emergency Dentist Norwich

Thank you for your kind words. We look forward to seeing you again.

Josh Church 9 months ago

Fantastic experience: Had a hygienist appointment today, the staff were amazing. The hygienist name was Zoe and her colleague Emma were outstanding. Made me feel really comfortable and at home. I’d highly recommend using friend’s dental for a hygienist for future appointments.

Gemma Edmonds 9 months ago

Fantastic experience: We saw Irena who is great, she is very thorough, kind and puts us at ease. My children love the new waiting room especially the toys and the toy story stickers they got for being good.

Laura Baker 9 months ago

Fantastic experience: Wonderful initial appointment for my children tonight with Dr Sai and the dental assistant. Made them feel very at ease and communicated clearly everything they were doing. Left with 2 happy children. Appointment was a bit of a wait but no complaints at all. Thank you.

Carley ward 9 months ago

Positive experience: Service is great once you get through the door. Never been less than an hour after my booked appointment time which has caused problems with work

Melissa Porter 9 months ago

Negative experience: This was my second trip to this dentist, the first being for a new patient exam and today I was scheduled to have treatments. On the first day, I waited for half an hour to be seen, and my 30 minute appointment lasted an hour - that meant I then had to make up 2 hours of time back at work. Today I went to be seen for fillings, and was left waiting for 45 minutes with no communication from anyone. At that point I told reception I was leaving as I didn't have another hour free. More time off work that I will now have to make up unecessarily in the week as well as come back to the dentist again. Props to reception though who were very apologetic and swiftly rearranged my appointment, and the dental nurse was apologetic also, but as a new patient, first impressions so far aren't great...

Sally McCubbin 10 months ago

Positive experience: Very good service, with friendly and helpful staff. But you always have to wait a long while to see someone! So don't plan any meetings right after an appointment.

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