Damira Southbourne Dental Practice
Information about Damira Southbourne Dental Practice
BH6 3QN, Bournemouth
Opening hours
- sunday: (closed)
- monday: 8h-17:30
- tuesday: 8h-17:30
- wednesday: 8h-17:30
- thursday: 8h-17:30
- friday: 8h-15:30
- saturday: (closed)
Our comment from Best Dentists about Damira Southbourne Dental Practice:
Damira Southbourne Dental Practice is highly regarded for its friendly and professional staff, ensuring a pleasant experience for its patients. Many users have praised the kindness and gentleness of the dentists, particularly noting that the team takes the time to explain treatment options and provides valuable advice on dental care.
- Friendly Staff: Patients consistently highlight the warm welcome from reception and the supportive nature of the dental team.
- Professional Expertise: The dentists are noted for their professionalism, gentle approach, and ability to reassure nervous patients, making appointments a more comfortable experience.
- Efficiency: Most reviews reflect satisfaction with the prompt service, minimal wait times, and efficient handling of appointments.
- Emergency Care: The practice is commended for its responsiveness to urgent dental needs, often accommodating emergencies quickly and professionally.
- Positive Recommendations: Numerous patients have expressed a willingness to recommend Damira Southbourne to others, emphasizing the consistent quality of care.
Overall, Damira Southbourne Dental Practice is a trusted choice for dental care in the community, known for its dedication to patient comfort and high-quality service.
Services and Treatments
Damira Southbourne Dental Practice: Reviews
Fantastic experience: Another successful appointment. My dentist Mareeshty is kind and gentle. Thank you. I highly recommended this practice.
Thank you for taking the time to leave us a review and for your kind feedback, Louise. We are glad to hear your experience with our Damira Southbourne practice was a positive one. Your kind words have been passed on to the team who are delighted they were able to provide you with great service. We hope we are able to help again in the future. Damira Dental Studios
Fantastic experience: In the past dentists have given me only negative feedback but yesterday my dentist told me about the positives whilst explaining that I could improve my care. A pleasant experience.
Thank you for taking the time to leave us a review and for your kind feedback Gaye. We are glad to hear your experience with our Damira Southbourne practice was a positive one. Your kind words have been passed on to the team who are delighted they were able to provide you with great service. We hope we are able to help again in the future. Damira Dental Studios
Positive experience: My dentist is great, (friendly, professional and reassuring). Just a pity he’s so busy I can’t get an appointment for 8 months instead of 6 months recommended for review. But guess if someone is good they are in demand.
Thank you for taking the time to leave us a review. We are glad to hear your experience with our Damira Southbourne practice was a positive one. We hope we are able to help again in the future. We appreciate your feedback, should you wish to discuss this further, please contact the Practice Manager on [email protected]. Damira Dental Studios
Fantastic experience: Despite some previous misgivings, my visit today was great. Trung Le the dentist did an excellent job on teeth that were much in need and I will certainly recommend him highly to anyone needing dentistry. He and his assistant had a soothing approach and worked non stop to produce an outcome far better than I was expecting.
Thank you for taking the time to leave us a review and for your kind feedback, Tony. We are glad to hear your experience with our Damira Southbourne practice was a positive one and… Your kind words have been passed on to the team who are delighted they were able to provide you with great service. We hope we are able to help again in the future. Damira Dental Studios
Negative experience: Filling that has fallen out twice- recently attended and asked to pay for new one that the dentist said he has already done. He has not - so trying to charge for treatment not even given. Then trying to give me a new appointment to have same treatment and want to charge me again. Dishonest practivey
Thank you for taking the time to leave us a review. We are very sorry to hear you were unhappy with your experience at our Damira Southbourne practice and you felt that you received inadequate service. All staff are made aware of the high-level customer service that Damira aims to deliver, and this will be raised during the next staff training to ensure this does not happen again. Should you wish to discuss this further, please contact the Practice Manager on [email protected]. We would be grateful to be given the opportunity to rebuild your trust. Please accept our sincere apologies. Damira Dental Studios
Fantastic experience: I have been visiting this dental practice for more than a decade. The service and support has always been excellent. Mareeshty Damarasing was a new dentist for me. She was very friendly as was her assistant. That is always helpful. On this occasions, and unusually, I needed some treatment. It was done speedily and efficiently. I am very happy and would definitely recommend this Dental practice.
Thank you for taking the time to leave us a review and for your kind feedback. We are glad to hear your experience with our Damira Southbourne practice was a positive one and… Your kind words have been passed on to the team who are delighted they were able to provide you with great service. We hope we are able to help again in the future. Damira Dental Studios
Fantastic experience: Dr Le saw me on time and gave me excellent feedback about my teeth explaining things in detail. Gave me great confidence in helping me to make a decision for my next course of treatment. Many thanks.
Thank you for taking the time to leave us a review and for your kind feedback. We are glad to hear your experience with our Damira Southbourne practice was a positive one and… Your kind words have been passed on to the team who are delighted they were able to provide you with great service. We hope we are able to help again in the future. Damira Dental Studios
Fantastic experience: Very efficient, no wait time, very clear consultation, friendly staff. Thank you team Damira Southbourne.
Thank you for taking the time to leave us a review and for your kind feedback, Gilly. We are glad to hear your experience with our Damira Southbourne practice was a positive one and… Your kind words have been passed on to the team who are delighted they were able to provide you with great service. We hope we are able to help again in the future. Damira Dental Studios
Positive experience: I had to take my daughter to the Urgent Treatment Centre at Bournemouth hospital on Saturday night. She had an infection. Although she is a patient at Damiera they saw her as an emergency. They were fantastic and she is hopefully on the mend
Thank you for taking the time to leave us a review and for your kind feedback, Carole. We are glad to hear your experience with our Damira Southbourne practice was a positive one and… Your kind words have been passed on to the team who are delighted they were able to provide you with great service. We hope we are able to help again in the future. Damira Dental Studios
Fantastic experience: I've always been scared of dentist..butl I'm made to feel safe when coming here
Thank you for taking the time to leave us a review and for your kind feedback, Rachel. We are glad to hear your experience with our Damira Southbourne practice was a positive one and… Your kind words have been passed on to the team who are delighted they were able to provide you with great service. We hope we are able to help again in the future. Damira Dental Studios
Negative experience: I found the dentist very rude sat in silence while she looked at my records which should have been looked at before I attended the appointment and the receptionist was even ruder suggesting I use holiday to attend a dentist appointment
Thank you for taking the time to leave us a review. We are very sorry to hear you were unhappy with your experience at our Damira Southbourne practice and you felt that you received inadequate service. All staff are made aware of the high-level customer service that Damira aims to deliver, and this will be raised during the next staff training to ensure this does not happen again. Should you wish to discuss this further, please contact the Practice Manager on [email protected]. We would be grateful to be given the opportunity to rebuild your trust. Please accept our sincere apologies. Damira Dental Studios
Fantastic experience: I appreciated the professionalism, warmth and experience of the reception staff and his dentist Ricardo that eased Harry’s fear. Throughout the whole process, he felt confident, reassured and well taken care of by Ricardoand the nurse, which made the entire experience that much more pleasant for him.
Thank you for taking the time to leave us a review and for your kind feedback, Meina. We are glad to hear your experience with our Damira Southbourne practice was a positive one and… Your kind words have been passed on to the team who are delighted they were able to provide you with great service. We hope we are able to help again in the future. Damira Dental Studios
Fantastic experience: Ricardo and dental nurse always polite. Helping to relax me whilst sat in the chair . Very understanding if a problem occurs. Ricardo explains the situation and deals with the matter in hand . In the most professional way , explaining what he is going to do
Thank you for taking the time to leave us a review and for your kind feedback, Helen. We are glad to hear your experience with our Damira Southbourne practice was a positive one and… Your kind words have been passed on to the team who are delighted they were able to provide you with great service. We hope we are able to help again in the future. Damira Dental Studios
Fantastic experience: I would recommend this Dentist. ***** Always had a good experience with no problems as a NHS patient. Just a warning to all NHS patients. it's not made clear regarding an emergency online appointment for £60 which states includes treatment, but pay extra for X-rays and medication. Just to say it's Private and it truly doesn't include treatment. I wanted my tooth removing, hence the emergency. Ended up costing £60 appointment. £220 for tooth removal and xrays. Then £20 for medication. Total £300.00 The emergency on line booking is misleading and should be changed. It doesn't really include treatment. It's a check up and agree what the problem is... A loose tooth that needed to come out. Which in my mind was the treatment a tooth that needed to come out. However this practice is great, Dentist and staff are lovely. Still highly recommend. Just best to phone and speak with someone at reception first regarding fees. Otherwise you will be in for a shock.
Thank you for taking the time to leave us a review and for your kind recommendation, Gal. We are glad to hear your experience with our Damira Southbourne practice was a positive one and… Your kind words have been passed on to the team who are delighted they were able to provide you with great service. We hope we are able to help again in the future. Damira Dental Studios
Fantastic experience: First NHS appoitnment, really pleasnt welcome from reception staff. Dentist very professional and approachable. Practice looks nice.
Thank you for taking the time to leave us a review and for your kind feedback, Sanja. We are glad to hear your experience with our Damira Southbourne practice was a positive one and… Your kind words have been passed on to the team who are delighted they were able to provide you with great service. We hope we are able to help again in the future. Damira Dental Studios
Negative experience: My daughter who is 13 was taken by her grandad for the first time (usually i take her). She said they did not invite her grandad to join her so she went in alone. She felt very intimidated by the dentist and he was abrupt in his comments about her oral hygiene! He was not her usual dentist either which made the experience worse for her. Disappointed that a minor was treated this way.
Thank you for taking the time to leave us a review. We are very sorry to hear you were unhappy with your experience at our Damira Southbourne practice and you felt that you received inadequate service. All staff are made aware of the high-level customer service that Damira aims to deliver, and this will be raised during the next staff training to ensure this does not happen again. Should you wish to discuss this further, please contact the Practice Manager on [email protected]. We would be grateful to be given the opportunity to rebuild your trust. Please accept our sincere apologies. Damira Dental Studios
Fantastic experience: Friendly and helpful reception staff and excellent dentists and dental assistants. My own dentist as of now is Trung Le , extremely professional and puts my mind at rest, as like many other people I am a somewhat nervous patient.
Thank you for taking the time to leave us a review and for your kind feedback. We are glad to hear your experience with our Damira Southbourne practice was a positive one and… Your kind words have been passed on to the team who are delighted they were able to provide you with great service. We hope we are able to help again in the future. Damira Dental Studios
Fantastic experience: My first visit here and it was a joy to have a dentist and dental nurse with a sense of humour. I actually enjoyed my visit.
Thank you for taking the time to leave us a review and for your kind feedback, Steve. We are glad to hear your experience with our Damira Southbourne practice was a positive one and… Your kind words have been passed on to the team who are delighted they were able to provide you with great service. We hope we are able to help again in the future. Damira Dental Studios
Negative experience: A member of the reception staff was rude when i arrived and was told that I had no appointment (even though i had booked an appointment over the phone), I had to produce an email to show that I had been accepted as a new NHS patient, then had to wait to be seen.
Thank you for taking the time to leave us a review. We are very sorry to hear you were unhappy with your experience at our Damira Southbourne practice and you felt that you received inadequate service. All staff are made aware of the high-level customer service that Damira aims to deliver, and this will be raised during the next staff training to ensure this does not happen again. Should you wish to discuss this further, please contact the Practice Manager on [email protected]. We would be grateful to be given the opportunity to rebuild your trust. Please accept our sincere apologies. Damira Dental Studios
Fantastic experience: My Dentist & my hygienist are absolutely amazing & have given me loads of confidence in going to the dentist again.
Thank you for taking the time to leave us a review and for your kind feedback, Lynda. We are glad to hear your experience with our Damira Southbourne practice was a positive one and… Your kind words have been passed on to the team who are delighted they were able to provide you with great service. We hope we are able to help again in the future. Damira Dental Studios
Positive experience: The dentists here are extremely professional and lovely. I’m glad to see a change in the staff for the front of house very respectful.
Thank you for taking the time to leave us a review Lynne. We are glad to hear your experience with our Damira Southbourne practice was a positive one. We hope we are able to help again in the future. We appreciate your feedback, should you wish to discuss this further, please contact the Practice Manager on [email protected]. Damira Dental Studios
Positive experience: NHS patient ...Went back today for a check up after having 2 teeth extracted and also had a good clean.. they also advised me on what toothbrush to use as I got a few gaps. Brilliant service. Can't fault them. Only downside is I have to go upstairs and my legs are not good...
Thank you for taking the time to leave us a review. We are glad to hear your experience with our Damira Southbourne practice was a positive one. We hope we are able to help again in the future. We appreciate your feedback, should you wish to discuss this further, please contact the Practice Manager on [email protected]. Damira Dental Studios
Fantastic experience: Highly pleased with the outcome of my course of treatment with my dentist Babak. He went to great lengths to achieve excellent results and was sympathetic and reassuring throughout. I found all the staff involved really efficient.
Thank you for taking the time to leave us a review and for your kind feedback, Valerieann. We are glad to hear your experience with our Damira Southbourne practice was a positive one and… Your kind words have been passed on to the team who are delighted they were able to provide you with great service. We hope we are able to help again in the future. Damira Dental Studios
Positive experience: Dentis Ricardo gives me a good check of all my denture and recommend me the best option for the future of my dental problems. Thank you very much
Thank you for taking the time to leave us a review and for your kind feedback, Romy. We are glad to hear your experience with our Damira Southbourne practice was a positive one and… Your kind words have been passed on to the team who are delighted they were able to provide you with great service. We hope we are able to help again in the future. Damira Dental Studios
Fantastic experience: Getting more difficult to negotiate the stairs! Otherwise I am satisfied with my recent visit
Thank you for taking the time to leave us a review and for your kind feedback, Malcolm. We are glad to hear your experience with our Damira Southbourne practice was a positive one and… Your kind words have been passed on to the team who are delighted they were able to provide you with great service. We hope we are able to help again in the future. Damira Dental Studios
Fantastic experience: I have been a patient, at the surgery, for many years. My dentist, Mr Houshmand and Amanda, the Dental Hygienist, are both excellent. After many years of difficulties, it is great to say there is now an excellent team on Reception. I hope the Surgery will value them and look after them well - it makes a significant difference to customer care and a better patient experience.
Thank you for taking the time to leave us a review and for your kind feedback, Melanie. We are glad to hear your experience with our Damira Southbourne practice was a positive one and… Your kind words have been passed on to the team who are delighted they were able to provide you with great service. We hope we are able to help again in the future. Damira Dental Studios
Fantastic experience: Very efficient and caring treatment. My appointment for an extraction took less than 5 minutes. Well done Baback
Thank you for taking the time to leave us a review and for your kind feedback, John. We are glad to hear your experience with our Damira Southbourne practice was a positive one and… Your kind words have been passed on to the team who are delighted they were able to provide you with great service. We hope we are able to help again in the future. Damira Dental Studios
Negative experience: Had an emergency appointment in February. I went in and told them I had a loose tooth that needed extracting, I was told that the X-Ray machine was broken and they couldn't do anything. Almost 4 months later I receive a final demand threat for payment. I have essentially paid someone to tell me their machine doesn't work.
Thank you for taking the time to leave us a review. We are very sorry to hear you were unhappy with your experience at our Damira Southbourne practice and you felt that you received inadequate service. All staff are made aware of the high-level customer service that Damira aims to deliver, and this will be raised during the next staff training to ensure this does not happen again. Should you wish to discuss this further, please contact the Practice Manager on [email protected]. We would be grateful to be given the opportunity to rebuild your trust. Please accept our sincere apologies. Damira Dental Studios
Fantastic experience: So pleased to be an NHS patient at Damira Southbourne, have received the best dental care imaginable over the past few years. Had a very difficult filling performed by Neda last week with no after effects at all, cannot praise her work enough. Also a very friendly and welcoming reception staff who make visiting the dentist a pleasure!
Thank you for taking the time to leave us a review and for your kind feedback, Leslie. We are glad to hear your experience with our Damira Southbourne practice was a positive one and… Your kind words have been passed on to the team who are delighted they were able to provide you with great service. We hope we are able to help again in the future. Damira Dental Studios
Negative experience: Rather disappointing, no matter how many times reception have been told my wife's disabled that I have back problems and we can't walk up stairs they continually give us appointments up stairs hopefully this time they've corrected it, they cancelled my appointment, ignored emails from me trying to rearrange, then ignored phone calls and messages, two months after they cancelled my initial appointment i finally managed to make a new one. When I saw the dentist she had no idea why I was there and was asking me how this was and that was, when I answered I haven't even had the treatment yet she was perplexed and extremely unprepared. She was heavy handed and lacked bedside manner. The nurse also seemed rather new to the job letting me choke several times on things that should have been suctioned away. Once I got home, my mouth pouring with blood, my lips sore and bruised I had to clean myself up and use painkillers for the next couple of days. All she did was clean a little grime off my teeth and give me a mouth guard. How she left me in that mess I'll never know. Usually my visits have been positive (apart from the stairs issues) but the dentists themselves have always been polite and very professional I'm not sure what happened this time.
Thank you for taking the time to leave us a review. We are very sorry to hear you were unhappy with your experience at our Damira Southbourne practice and you felt that you received inadequate service. All staff are made aware of the high-level customer service that Damira aims to deliver, and this will be raised during the next staff training to ensure this does not happen again. Should you wish to discuss this further, please contact the Practice Manager on [email protected]. We would be grateful to be given the opportunity to rebuild your trust. Please accept our sincere apologies. Damira Dental Studios
Fantastic experience: my wife and I visited Admiral South Bourne on Thursday 5th June. The new reception team are excellent and polite, well done. Our new dentist was very helpful and as I am partially deaf she explained everything very clearly. Thank you everyone who made our experience enjoyable.
Thank you for taking the time to leave us a review and for your kind feedback, David. We are glad to hear your experience with our Damira Southbourne practice was a positive one and… Your kind words have been passed on to the team who are delighted they were able to provide you with great service. We hope we are able to help again in the future. Damira Dental Studios
Fantastic experience: Very friendly and efficient staff in all areas of practice
Thank you for taking the time to leave us a review and for your kind feedback, Ann. We are glad to hear your experience with our Damira Southbourne practice was a positive one and… Your kind words have been passed on to the team who are delighted they were able to provide you with great service. We hope we are able to help again in the future. Damira Dental Studios
Negative experience: Not efficient appointment made over phone for 8:50. Email confirming said 8:45. Email reminder the day before 8:35 not seen until 9 am even though no patient before me
Thank you for taking the time to leave us a review. We are very sorry to hear you were unhappy with your experience at our Damira Southbourne practice. We understand that your time is valuable so we would like to apologise for the delay to your appointment, and the inconvenience this may have caused. Unfortunately, appointments may sometimes run behind. This is due to the nature of dentistry. There are times where there may be dental emergencies that have to take priority, or appointments that overrun. Should you wish to discuss this further, please contact the Practice Manager on [email protected] We would be grateful to be given the opportunity to rebuild your trust. Please accept our sincere apologies. Damira Dental Studios.
Fantastic experience: Brilliant surgery very good patient servies Dentist is really fab Julie
Thank you for taking the time to leave us a review and for your kind feedback, Julie. We are glad to hear your experience with our Damira Southbourne practice was a positive one and… Your kind words have been passed on to the team who are delighted they were able to provide you with great service. We hope we are able to help again in the future. Damira Dental Studios
Fantastic experience: Honestly the best place if you’d like to be treated with respect, kindness and care. Dr Babak Houshmand is the best! and Donna was very caring and deatiled focused. Thank you :)
Thank you for taking the time to leave us a review and for your kind feedback Barbara. We are glad to hear your experience with our Damira Southbourne practice was a positive one. Your kind words have been passed on to the team who are delighted they were able to provide you with great service. We hope we are able to help again in the future. Damira Dental Studios
Negative experience: Sleazy & unprofessional vibe. The website advertised a FREE consultation X-Ray with FREE whitening during an 'open day', yet when I enquired to book (waiting almost 10 minutes on hold just to speak to reception) I was told the the free consultation would actually cost £50 as their standard fee and the free whitening was not on the open day but only a few years later after you've spent thousands on aligners with the clinic. lol. Speaking of aligner prices, the receptionist could give me zero guide price on how much these would cost, you have to gamble £50 to uncover any guide price of your treatment. So bad
Thank you for taking the time to leave us a review. We are very sorry to hear you were unhappy with your experience at our Damira Southbourne practice and you felt that you received inadequate service. All staff are made aware of the high-level customer service that Damira aims to deliver, and this will be raised during the next staff training to ensure this does not happen again. Should you wish to discuss this further, please contact the Practice Manager on [email protected]. We would be grateful to be given the opportunity to rebuild your trust. Please accept our sincere apologies. Damira Dental Studios
Negative experience: Not happy after paying £60 he didn't even check all my teeth. Just looked at the ones I told him about.
Thank you for taking the time to leave us a review. We are very sorry to hear you were unhappy with your experience at our Damira Southbourne practice and you felt that you received inadequate service. All staff are made aware of the high-level customer service that Damira aims to deliver, and this will be raised during the next staff training to ensure this does not happen again. Should you wish to discuss this further, please contact the Practice Manager on [email protected]. We would be grateful to be given the opportunity to rebuild your trust. Please accept our sincere apologies. Damira Dental Studios
Positive experience: Have had 6 monthly appointments with Boguslawa Naguszewska for approx 10 years and always been very happy with the treatment. An appointment was scheduled for 22 April and I received an email reminder on 15 April. However, when I arrived for my check-up on the 22nd I was told the appointment had been cancelled and I'd been sent an email. No such email had been received or, clearly, I would not have turned up for the appointment. I was given a new appointment for 14 May but when I arrived it was for a different Dentist, Neda Rafiei. When I asked Neda why I was now being seen by a new Dentist she said she didn't know but understood that Boguslawa was reducing her hours at the Practice. I have no problem with any of this, although disappointed not to be seeing a Dentist that I respect and who is familiar with me and my teeth, but I'm disappointed and puzzled as to why I wasn't informed of the change, especially after the inconvenience of the initial cancelled appointment on 22 April. Surely I deserved the courtesy of an explanation after so many previous visits rather than just being given an appointment with a different Dentist, who is very pleasant and professional. It is not the Dentists but the administration that has caused my disillusionment with the Practice.
Thank you for taking the time to leave us a review Jackie. We are very sorry to hear you were unhappy with your experience at our Damira Southbourne practice. We understand your concerns with cancelled routine appointments, and we sincerely apologise that you have experienced these delays. Our dentists are working incredibly hard to see as many patients as they can, as well as completing open treatment plans and seeing emergency cases. We to prioritise patients that are in pain, this means routine care and examinations are delayed. Should you wish to discuss this further, please contact the Practice Manager on [email protected]. We would be grateful to be given the opportunity to rebuild your trust. Please accept our sincere apologies. Damira Dental Studios.
Fantastic experience: I was seen on time & really friendly & welcoming staff, I felt comfortable & safe.
Thank you for taking the time to leave us a review and for your kind feedback Becky. We are glad to hear your experience with our Damira Southbourne practice was a positive one. Your kind words have been passed on to the team who are delighted they were able to provide you with great service. We hope we are able to help again in the future. Damira Dental Studios
Fantastic experience: I was referred to this dentist as an emergency appointment. Very kind and polite receptionists and the dentist made me feel relaxed
Thank you for taking the time to leave us a review and for your kind feedback Andrea. We are glad to hear your experience with our Damira Southbourne practice was a positive one. Your kind words have been passed on to the team who are delighted they were able to provide you with great service. We hope we are able to help again in the future. Damira Dental Studios
Fantastic experience: Good greeting and not long wait dentist greeting Good explained what she was doing and needed doing and polite 5 star
Thank you for taking the time to leave us a review and for your kind feedback Donald We are glad to hear your experience with our Damira Southbourne practice was a positive one. Your kind words have been passed on to the team who are delighted they were able to provide you with great service. We hope we are able to help again in the future. Damira Dental Studios
Positive experience: I had a long standing appointment with Mareeshty for a regular check up. I was aware that i had chipped a tooth 3 weeks before the appointment which I declared on my forms but I did not need an emergency appointment as I was able to manage the situation. The appointment came round and Mareeshty and her assistant were very good with their advice and care, suggesting that the offending tooth be capped as the resulting repair would be a lot stronger than a filling. I was given various price options and chose the NHS option on a band 3 payment of around £326 which Mareeshty said would be the maximum I would pay including for the initial appointment which would be included in the price. However, when I got back down to reception I was dismayed to find I was benig charged an additional band 1 payment of £27. I questioned the extra charge but was met with a stone wall so just paid up. I have no problem with the care and professionalism of the dentistry staff but the charging structure and conflicting information given are baffling and leave you questioning whether the correct charges have been applied especially when there is no breakdown on your receipt.
Thank you for taking the time to rate us James. We are very sorry to hear you were unhappy with your experience at our Damira Southbourne practice. Please contact the practice to discuss your experience further with the Practice Manager on [email protected]. We would be grateful to be given the opportunity to rebuild your trust. Please accept our sincere apologies. Damira Dental Studios
Positive experience: Saw a Dentist named George, sorry cannot recall his surname. He was extremely good, very firm yet gentle and repaired my broken tooth. Never had such a gentle anaesthetic given before. thank you - only sad that I am told he will not be staying on as he was a Locum - I am an NHS patient and a new NHS Dentist is awaited - by myself and I presume by several others. Though over the many years I have attend Damira Southbourne, they have always looked after me very well. Thank-you. This time saw a new lady, who was equally efficient and caring. thank you.
Thank you for taking the time to leave us a review and for your kind feedback, Margery. We are glad to hear your experience with our Damira Southbourne practice was a positive one and… Your kind words have been passed on to the team who are delighted they were able to provide you with great service. We hope we are able to help again in the future. Damira Dental Studios
Fantastic experience: Very satisfactory. Look forward to my next visit. Thanks for Richardo's professional approach.
Thank you for taking the time to leave us a review and for your kind feedback Eric. We are glad to hear your experience with our Damira Southbourne practice was a positive one. Your kind words have been passed on to the team who are delighted they were able to provide you with great service. We hope we are able to help again in the future. Damira Dental Studios
Fantastic experience: Great experience recently. Lovely reception staff and my Dentist Mareeshty is lovely. The dental nurse is as equally lovely but I am unsure of her name. Very friendly, gentle and welcoming for me and my son !
Thank you for taking the time to leave us a review and for your kind feedback Emma. We are glad to hear your experience with our Damira Southbourne practice was a positive one. Your kind words have been passed on to the team who are delighted they were able to provide you with great service. We hope we are able to help again in the future. Damira Dental Studios
Fantastic experience: Isabelle’s dentist is absolutely incredible. He is so nice and super friendly. Made my daughters experience as stress free as possible. He is a true asset to your team
Thank you for taking the time to leave us a review and for your kind feedback Gemma. We are glad to hear your experience with our Damira Southbourne practice was a positive one. Your kind words have been passed on to the team who are delighted they were able to provide you with great service. We hope we are able to help again in the future. Damira Dental Studios
Fantastic experience: I am very pleased with the dental service, it is done very efficiently and quickly by Abbas Shashim, a wonderful doctor, nice and smiling, the receptionists and dental assistants are wonderful
Thank you for taking the time to leave us a review and for your kind feedback, Milena. We are glad to hear your experience with our Damira Southbourne practice was a positive one and… Your kind words have been passed on to the team who are delighted they were able to provide you with great service. We hope we are able to help again in the future. Damira Dental Studios
Fantastic experience: Reception staff very pleasant and professional , and the dentist and their staff were very efficient and kind.I would thoroughly recommend this practice
Thank you for taking the time to leave us a review and for your kind feedback, Vanessa. We are glad to hear your experience with our Damira Southbourne practice was a positive one and… Your kind words have been passed on to the team who are delighted they were able to provide you with great service. We hope we are able to help again in the future. Damira Dental Studios
Positive experience: When you can get a NHS appointment the service I received was very good . Treatment explained well and what I needed to was very good . But waiting for that service is poor waiting a year not good
Thank you for taking the time to leave us a review, Trevor. We are glad to hear your experience with our Damira Southbourne practice was a positive one. We hope we are able to help again in the future. We appreciate your feedback, should you wish to discuss this further, please contact the Practice Manager on [email protected]. Damira Dental Studios
Fantastic experience: The reception and the treatment were splendid and could not be improve upon.I hope I see Trung-Le each time I visit Damira. Ken Newton.
Thank you for taking the time to leave us a review and for your kind feedback, Kelvin. We are glad to hear your experience with our Damira Southbourne practice was a positive one and… Your kind words have been passed on to the team who are delighted they were able to provide you with great service. We hope we are able to help again in the future. Damira Dental Studios
Positive experience: Efficient service provided. Didn't need to wait long before being seen. We are very lucky to have an excellent dentist called Richardo who is always professional, helpful and friendly and looks after his patients well.
Thank you for taking the time to leave us a review and for your kind feedback, Lorraine. We are glad to hear your experience with our Damira Southbourne practice was a positive one and… Your kind words have been passed on to the team who are delighted they were able to provide you with great service. We hope we are able to help again in the future. Damira Dental Studios
Fantastic experience: Excellent service! My dentist is always polite ,professional and attentive.
Thank you for taking the time to leave us a review and for your kind feedback, Adrian. We are glad to hear your experience with our Damira Southbourne practice was a positive one and… Your kind words have been passed on to the team who are delighted they were able to provide you with great service. We hope we are able to help again in the future. Damira Dental Studios
Positive experience: Despite there only being one or two people in the waiting room I had to wait for nearly 40 minutes before being seen! Then on making a further appointment on leaving, 10mins later this was cancelled by text! The phone then rang for 30 mins with nobody answering before cutting off. The next day I phoned again to be told this was a mistake???
Thank you for taking the time to leave us a review. We are very sorry to hear you were unhappy with your experience at our Damira Southbourne practice. We understand that your time is valuable so we would like to apologise for the delay to your appointment, and the inconvenience this may have caused. Unfortunately, appointments may sometimes run behind. This is due to the nature of dentistry. There are times where there may be dental emergencies that have to take priority, or appointments that overrun. Should you wish to discuss this further, please contact the Practice Manager on [email protected] We would be grateful to be given the opportunity to rebuild your trust. Please accept our sincere apologies. Damira Dental Studios.
Fantastic experience: I had been away for the Easter Break and had had very painful toothache, earache etc. On Tuesday I rang at 1.55 and asked for an emergency appointment. I was given one for 2.30 which was great. I was very nervous, but the dentist and the dental nurse were very supportive. After a couple of x-rays I was told my tooth needed to come out, but it would have to be done in hospital. The whole experience was as pleasant as possible given the pain I had been in.
Thank you for taking the time to leave us a review and for your kind feedback, Rosemary. We are glad to hear your experience with our Damira Soutbourne practice was a positive one and… Your kind words have been passed on to the team who are delighted they were able to provide you with great service. We hope we are able to help again in the future. Damira Dental Studios
Fantastic experience: I was very pleased with my visit to Damira - everyone was most helpful. I am particularly grateful to the dentist Marishty, for her patience and skill in providing me with a perfectly fitting denture.
Thank you for taking the time to leave us a review and for your kind feedback, Janet. We are glad to hear your experience with our Damira Southbourne practice was a positive one. Your kind words have been passed on to the team who are delighted they were able to provide you with great service. We hope we are able to help again in the future. Damira Dental Studios
Negative experience: Am not happy with hygienists compacy. She wet my face on more than 2 occasions with water spraying everywhere. Soon lost faith in her. Could see when went to my car & looked in my mirror my teeth wernt cleaned properly with plaque visible on upper tooth more. Was only in her surgery 15 minutes. Never again.
Thank you for taking the time to leave us a review. We are very sorry to hear you were unhappy with your experience at our Damira Chris practice and you felt that you received inadequate service. All staff are made aware of the high-level customer service that Damira aims to deliver, and this will be raised during the next staff training to ensure this does not happen again. Should you wish to discuss this further, please contact the Practice Manager on [email protected]. We would be grateful to be given the opportunity to rebuild your trust. Please accept our sincere apologies. Damira Dental Studios
Fantastic experience: I would like to say 10 stars I had a long appointment but my dentist Ricardo was superb. I must say I am not scared of dentist anymore. Thank you so much!!!
Thank you for taking the time to leave us a review and for your kind feedback, Malgorzata. We are glad to hear your experience with our Damira Southbourne practice was a positive one and… Your kind words have been passed on to the team who are delighted they were able to provide you with great service. We hope we are able to help again in the future. Damira Dental Studios
Fantastic experience: I cannot praise my dentist Babak enough he went out of his way to ensure my treatment was completed prior to me going on holiday. I have been with the practice for many years and can honestly say they are all a fantastic team of people, and come highly recommended. Thank you all so much. Cheryl
Thank you for taking the time to leave us a review and for your kind feedback, Cheryl. We are glad to hear your experience with our Damira Southbourne practice was a positive one and… Your kind words have been passed on to the team who are delighted they were able to provide you with great service. We hope we are able to help again in the future. Damira Dental Studios
Fantastic experience: I visited dentist Abbas Hashim for my annual dental checkup. He explained the condition of my teeth to me very professionally and clearly. I am satisfied with the visit. The staff at the reception were also very nice. Thank you. Best regards, Vida
Thank you for taking the time to leave us a review and for your kind feedback Vida. We are glad to hear your experience with our Damira Southbourne practice was a positive one. Your kind words have been passed on to the team who are delighted they were able to provide you with great service. We hope we are able to help again in the future. Damira Dental Studios
Fantastic experience: Everyone was lovely. My dentist Mr Trung Lee was brilliant. Made me very comfortable and was very helpful in showing me all the options regarding my tooth problem.
Thank you for taking the time to leave us a review and for your kind feedback Gemma. We are glad to hear your experience with our Damira Southbourne practice was a positive one. Your kind words have been passed on to the team who are delighted they were able to provide you with great service. We hope we are able to help again in the future. Damira Dental Studios
Fantastic experience: Everyone was very helpful. from the receptionists and Dental nurse and Dentist. The Dentist was caring and understood my difficulties as I have problems with my jaw and I can't open my mouth wide.
Thank you for taking the time to leave us a review and for your kind feedback, Irene. We are glad to hear your experience with our Damira Southbourne practice was a positive one and… Your kind words have been passed on to the team who are delighted they were able to provide you with great service. We hope we are able to help again in the future. Damira Dental Studios
Fantastic experience: I was referred to the is dentist surgery through 111. I had to leave a review because the care was excellent and my dentist Mr Hashim went above and beyond to help me. I have complications after years of addiction, and I told him this and how I was 90 days sober where he gave me a fist bump. It’s those little things that have the greatest impact.
Thank you for taking the time to leave us a review and for your kind feedback, Peter. We are glad to hear your experience with our Damira Southbourne practice was a positive one and… Your kind words have been passed on to the team who are delighted they were able to provide you with great service. We hope we are able to help again in the future. Damira Dental Studios
Fantastic experience: Abbas is a friendly, efficient young man and I trust him to sort out my denture problem. Receptionists were both very helpful.
Thank you for taking the time to leave us a review and for your kind feedback, Margaret. We are glad to hear your experience with our Damira Southbourne practice was a positive one and… Your kind words have been passed on to the team who are delighted they were able to provide you with great service. We hope we are able to help again in the future. Damira Dental Studios
Fantastic experience: My dentist is very nice and helpful.I highly recommend him.Thank you.
Thank you for taking the time to leave us a review and for your kind feedback, Malena. We are glad to hear your experience with our Damira Southbourne practice was a positive one and… Your kind words have been passed on to the team who are delighted they were able to provide you with great service. We hope we are able to help again in the future. Damira Dental Studios
Fantastic experience: The friendly,helpful and professional staff at Damira helped out of a very difficult spot when i first moved here and have continued to provide excellent treatment ever since. I would highly recommend them.
Thank you for taking the time to leave us a review and for your kind feedback, Steve. We are glad to hear your experience with our Damira Southbourne practice was a positive one and… Your kind words have been passed on to the team who are delighted they were able to provide you with great service. We hope we are able to help again in the future. Damira Dental Studios
Fantastic experience: Very good. I was seen on time. Treated by Rici, a dentist with a very gentle touch and pleasant manner.
Thank you for taking the time to leave us a review and for your kind feedback, David. We are glad to hear your experience with our Damira Southbourne practice was a positive one and… Your kind words have been passed on to the team who are delighted they were able to provide you with great service. We hope we are able to help again in the future. Damira Dental Studios
Positive experience: The dentist was running 25 minutes late - didn't mind that. When I got in the dentist was only interested in my broken tooth. Didn't drill it but just stuck some amalgam on it and didn't know whether it would work because the tooth needed a crown! The most disappointing thing for me was that she didn't check the rest of my teeth because I haven't had a check up for over a year. Probably my fault for not saying anything.
Thank you for taking the time to leave us a review, Jan. We are glad to hear your experience with our Damira Southbourne practice was a positive one. We hope we can help again in the future. Damira Dental Studios
Fantastic experience: Was made to feel very welcome and relaxed. I found all the staff very professional and good communicators.
Thank you for taking the time to leave us a review and for your kind feedback. We are glad to hear your experience with our Damira Southbourne practice was a positive one and… Your kind words have been passed on to the team who are delighted they were able to provide you with great service. We hope we are able to help again in the future. Damira Dental Studios
Fantastic experience: I was very happy to be seen on arrival, for an impromptu emergency consultation following a recent tooth extraction. Both reception team and Dentist were helpful and professional
Thank you for taking the time to leave us a review, Della. We are glad to hear your experience with our Damira Southbourne practice was a positive one. We hope we can help again in the future. Damira Dental Studios
Negative experience: My dentist is very good.The admin situation is terrible, difficult to get through on the phone,long waits,then prompted to leave a message and get a call back and nobody ever does.The prices of the Denplan replacement have rocketed this year.
Thank you for taking the time to leave us a review. We are very sorry to hear you had difficulty contacting our Damira Southbourne practice. We take negative feedback very seriously and we do understand your concerns regarding the phones. We receive a high volume of calls due to the increased demand of NHS emergencies and patients wishing to register at our practice. Answering the phones is a priority for our reception and they always answer as many phone calls as they can. Should you wish to discuss this further, please contact the Practice Manager on [email protected]. We would be grateful to be given the opportunity to rebuild your trust. Please accept our sincere apologies. Damira Dental Studios
Fantastic experience: Very happy to have my NHS check up. Efficient and friendly receptionist, very professional dentist thank you Damira
Thank you for taking the time to leave us a review and for your kind feedback, Catherine. We are glad to hear your experience with our Damira Southbourne practice was a positive one and… Your kind words have been passed on to the team who are delighted they were able to provide you with great service. We hope we are able to help again in the future. Damira Dental Studios
Fantastic experience: Rated 5 stars out of 5 by Allan Ellement - Posted on 01 February 2024 Been coming here a few year's now and my confidence continues to grow with the excellent treatment I've received both with my dentist and hygienist. The reception staff are always friendly and helpful so I'm just completely satisfied with the professional work done here at Dimera. Visited November 24
Thank you for taking the time to leave us a review and for your kind feedback, Allan. We are glad to hear your experience with our Damira Southbourne practice was a positive one. Your kind words have been passed on to the team who are delighted they were able to provide you with great service. We hope we are able to help again in the future. Damira Dental Studios
Positive experience: I,ve been a patient at Damira for quite some time and this time was a different experience than i,m used to at the surgery. The nurse was quite sort in her manner and i felt like i was being talked to like a child. The receptionist after my appointment was not overly helpful and took her a few minutes to realise that i was there as she was chatting to the other lady behind the desk.
Thank you for taking the time to leave us a review. We are very sorry to hear you were unhappy with your experience at our Damira Southbourne practice and you felt that you received inadequate service. All staff are made aware of the high-level customer service that Damira aims to deliver, and this will be raised during the next staff training to ensure this does not happen again. Should you wish to discuss this further, please contact the Practice Manager on [email protected]. We would be grateful to be given the opportunity to rebuild your trust. Please accept our sincere apologies. Damira Dental Studios
Negative experience: Upon arriving at reception at a few minutes before my allocated appointment of 11am , I was completely ignored by the two receptionists while one was showing the other how to do something at the computer. Neither of them bothered to look up and acknowledge that I was stood waiting to check in for my appointment. It took them several minutes to sort out whatever it was they were doing on the computer. When the one who was helping the other moved back to her own computer it still took her more time to bother to look over to address me. There is absolutely no way they didn’t see me as I was stood right in front of them. There was zero apology , if either had even just said “ sorry, I’ll be with you in a second “ or any form of communication that would have been acceptable. The manner with which they checked me in was rude and disinterested, almost like I was disturbing their day. Later on , upstairs several other patients waiting also said the same thing about their check in experience at the desk. The waiting time to see the dentist was 25 minutes. All other patients in the waiting room were also running late with their appointments even while waiting to see other dentists to mine. Some were getting anxious because they had other appointments to get to after the dentist. Whilst I do understand that some appointments can run over , a 25 minute wait is really not acceptable. When a patient arrives late I have heard them being berated by receptionists while I have been in the waiting room. There does not seem to be any customer service training at all. There were at least 3 patients in the waiting room all saying the same thing. I would like to say however that my dentist Boguslawa is absolutely fantastic, always very polite and is the only reason I have stayed at this practice.
Thank you for taking the time to leave us a review. We are very sorry to hear you were unhappy with your experience at our Damira Southbourne practice and you felt that you received inadequate service. All staff are made aware of the high-level customer service that Damira aims to deliver, and this will be raised during the next staff training to ensure this does not happen again. Should you wish to discuss this further, please contact the Practice Manager on [email protected]. We would be grateful to be given the opportunity to rebuild your trust. Please accept our sincere apologies. Damira Dental Studios
Fantastic experience: My daughter who is a very nervous patient has Dr Trung Le as her dentist. He is very calm and reassuring, she had recently had some filings and he was brilliant with her taking time and making sure she was calm and not frightened through the whole experience.
Thank you for taking the time to leave us a review and for your kind feedback Grace. We are glad to hear your experience with our Damira Southbourne practice was a positive one. Your kind words have been passed on to the team who are delighted they were able to provide you with great service. We hope we are able to help again in the future. Damira Dental Studios
Positive experience: After a few blips with appointments running over/rescheduled, the level of customer care to make up for that was brilliant. The treatment was fantastic quality and having rebuilt a tooth, you wouldn't even know it to look, or to feel. Very good!!
Thank you for taking the time to leave us a review and for your kind feedback Rebecca. We are glad to hear your experience with our Damira Southbourne practice was a positive one. Your kind words have been passed on to the team who are delighted they were able to provide you with great service. We hope we are able to help again in the future. Damira Dental Studios
Fantastic experience: My appointment was with Neda, I had a rather large cavity to be filled and she was excellent.
Thank you for taking the time to leave us a review and for your kind feedback Hazel. We are glad to hear your experience with our Damira Southbourne practice was a positive one. Your kind words have been passed on to the team who are delighted they were able to provide you with great service. We hope we are able to help again in the future. Damira Dental Studios
Negative experience: Receptionist miserable and unwelcoming. Running 20 minutes late but nobody advises you just sitting upstairs alone. Dentist always nice, very gentle and the only reason I stick with practice . Coming down to pay not a soul on the desk, no bell to ring and no apology when receptionist did turn up. Just so unprofessional.
Thank you for taking the time to leave us a review Ann. We are very sorry to hear you were unhappy with your experience at our Damira Southbourne practice and you felt that you received inadequate service. All staff are made aware of the high-level customer service that Damira aims to deliver, and this will be raised during the next staff training to ensure this does not happen again. Should you wish to discuss this further, please contact the Practice Manager on [email protected]. We would be grateful to be given the opportunity to rebuild your trust. Please accept our sincere apologies. Damira Dental Studios
Fantastic experience: I had a very professional and efficient dentist, accommodating for my wheelchair, very pleased with their service.
Thank you for taking the time to leave us a review and for your kind feedback Wendy. We are glad to hear your experience with our Damira Southbourne practice was a positive one. Your kind words have been passed on to the team who are delighted they were able to provide you with great service. We hope we are able to help again in the future. Damira Dental Studios
Fantastic experience: Amrita is the best dentist here. During my visits she was very attentive and made sure I was comfortable throughout. My previous dentist here has gone fully private and doesn't seem to care much about his patients.
Thank you for taking the time to leave us a review and for your kind feedback Sophie. We are glad to hear your experience with our Damira Southbourne practice was a positive one. Your kind words have been passed on to the team who are delighted they were able to provide you with great service. We hope we are able to help again in the future. Damira Dental Studios
Positive experience: Warm welcome. Gentle dentistry. Non-pushy advice. Overall as good an experience as a visit to a dentist can be!!!
Thank you for taking the time to leave us a review and for your kind feedback, Cliff. We are glad to hear your experience with our Damira Southbourne practice was a positive one and… Your kind words have been passed on to the team who are delighted they were able to provide you with great service. We hope we are able to help again in the future. Damira Dental Studios
Fantastic experience: On my last two visits, the first was a routine check up, the second for hygienist I did not have to wait long to be seen. The check up was straight forward and thorough, the hygienist was very thorough and gentle.
Thank you for taking the time to leave us a review and for your kind feedback Zaid. We are glad to hear your experience with our Damira Southbourne practice was a positive one. Your kind words have been passed on to the team who are delighted they were able to provide you with great service. We hope we are able to help again in the future. Damira Dental Studios
Fantastic experience: Both dentist and assitant where very proffesional and reasuring. 1st check up was Private. Cannot wait till the pratice takes on NHS.
Thank you for taking the time to leave us a review and for your kind feedback Marie. We are glad to hear your experience with our Damira Southbourne practice was a positive one. Your kind words have been passed on to the team who are delighted they were able to provide you with great service. We hope we are able to help again in the future. Damira Dental Studios
Negative experience: The worst experience I have ever had Not only the dental practitioner did not know what he was doing….. It’s all about getting you in, cheaply But then they tell you things that are very untrue, this company is not about professional dentists, it’s about getting you in at a cheap rate, then unprofessional dentists without a nhs number lie to you, I would never recommend such unprofessional people
Thank you for taking the time to leave us a review Laura. We are very sorry to hear you were unhappy with your experience at our Damira Southbourne practice. We take negative feedback very seriously; however, we are currently unable to investigate this further because we cannot find your name on our system. Should you wish to discuss this further, please contact the Practice Manager on [email protected] Damira Dental Studios
Negative experience: Does not even warrant one star. Rude hygienist, unhelpful and rude staff. Ever rising costs. Had to wait for paid booked appointment several times but my daughter, 4 years old, could apparently not be seen as she arrived 10mins late rushing there in rush hour from school. She has been waiting for this appointment almost 2 years!!!
Thank you for taking the time to leave us a review. We are very sorry to hear you were unhappy with your experience at our Damira Southbourne practice and you felt that you received inadequate service. All staff are made aware of the high-level customer service that Damira aims to deliver, and this will be raised during the next staff training to ensure this does not happen again. Should you wish to discuss this further, please contact the Practice Manager on [email protected]. We would be grateful to be given the opportunity to rebuild your trust. Please accept our sincere apologies. Damira Dental Studios
Fantastic experience: I couldn’t recommend enough. They were absolutely amazing with my 2 children and me, super friendly with a very caring approach. Highly recommend. Thank you for such positive experience ☺️
Thank you for taking the time to leave us a review and for your kind feedback, Beth. We are glad to hear your experience with our Damira Southbourne practice was a positive one and… Your kind words have been passed on to the team who are delighted they were able to provide you with great service. We hope we are able to help again in the future. Damira Dental Studios
Fantastic experience: New to this dentist. Must say both the nurse and dentist were exceptional . Put you at ease. Explained everything,gentle and reassuring.
Thank you for taking the time to leave us a review and for your kind feedback, Lesley. We are glad to hear your experience with our Damira Southbourne practice was a positive one and… Your kind words have been passed on to the team who are delighted they were able to provide you with great service. We hope we are able to help again in the future. Damira Dental Studios
Fantastic experience: My Wife and I had a routine check up yesterday and had the pleasure of meeting Mareeshty Damarasing and her Dental Nurse for the first time. They both have a very professional and personable manner and made us feel relaxed.
Thank you for taking the time to leave us a review and for your kind feedback, Andy. We are glad to hear your experience with our Damira Southbourne practice was a positive one and… Your kind words have been passed on to the team who are delighted they were able to provide you with great service. We hope we are able to help again in the future. Damira Dental Studios
Fantastic experience: Such a relief to find a NHS dentist and, based on our first visit, a very good one at that! Great service and staff.
Thank you for taking the time to leave us a review and for your kind feedback, Mike. We are glad to hear your experience with our Damira Southbourne practice was a positive one and… Your kind words have been passed on to the team who are delighted they were able to provide you with great service. We hope we are able to help again in the future. Damira Dental Studios
Fantastic experience: Easy booking appointments. Plenty of reminder messages. Clean waiting rooms and surgerys. Very impressed with the new dentist, Neda.
Thank you for taking the time to leave us a review and for your kind feedback, Robert. We are glad to hear your experience with our Damira Southbourne practice was a positive one and… Your kind words have been passed on to the team who are delighted they were able to provide you with great service. We hope we are able to help again in the future. Damira Dental Studios
Positive experience: Tried charging me £73.90 for a simple checkup and I also they know I'm an NHS patient. Staff a polite but need training. Surely being an NHS patient it means you don't charge them money they can't afford?? ♂️
Thank you for taking the time to leave us a review. We are very sorry to hear you were unhappy with your experience at our Damira Southbourne practice and you felt that you received inadequate service. All staff are made aware of the high-level customer service that Damira aims to deliver, and this will be raised during the next staff training to ensure this does not happen again. Should you wish to discuss this further, please contact the Practice Manager on [email protected]. We would be grateful to be given the opportunity to rebuild your trust. Please accept our sincere apologies. Damira Dental Studios
Fantastic experience: I had a very good experience on this my first visit to this dental Practice. Staff were friendly from the Receptionist. Dental Assistant and Dentist. I am one of the lucky ones to be seen as an NHS patient I was seen at my appointment time. I feel confident that my checkup was completed efficiently and Left feeling relieved that all was ok and with an appointment for my next checkup in 6 months time. Thank you Neda for making my appointment more bearable as it's never a great experience visiting the Dentist.
Thank you for taking the time to leave us a review and for your kind feedback Janice. We are glad to hear your experience with our Damira Southbourne practice was a positive one. Your kind words have been passed on to the team who are delighted they were able to provide you with great service. We hope we are able to help again in the future. Damira Dental Studios
Fantastic experience: Warm welcome, dentist and dental nurse very attentive, explaining everything in detail.
Thank you for taking the time to leave us a review and for your kind feedback Iona. We are glad to hear your experience with our Damira Southbourne practice was a positive one. Your kind words have been passed on to the team who are delighted they were able to provide you with great service. We hope we are able to help again in the future. Damira Dental Studios
Fantastic experience: Nice welcome - Saw a different hygenist this time - he was very informative and gave some good advice
Thank you for taking the time to leave us a review and for your kind feedback Sarah. We are glad to hear your experience with our Damira Southbourne practice was a positive one. Your kind words have been passed on to the team who are delighted they were able to provide you with great service. We hope we are able to help again in the future. Damira Dental Studios
Fantastic experience: Visited with a nervous daughter for tooth extraction and dr neja and her team was very caring and kind and did an excellent job . Would recommend 100%
Thank you for taking the time to leave us a review and for your kind feedback and your recommendation Claire. We are glad to hear your experience with our Damira Southbourne practice was a positive one. Your kind words have been passed on to the team who are delighted they were able to provide you with great service. We hope we are able to help again in the future. Damira Dental Studios
Fantastic experience: Receptionist fitted me in very quickly for an emergency appointment on 2 occasions recently. All the staff were very friendly & helpful. Saw 2 different dentists & both were very efficent & reassuring. I have been using this dental practice for over 15 years & wouldn't hesitate in recommending them
Thank you for taking the time to leave us a review, Gail. We are glad to hear your experience with our Damira Southbourne practice was a positive one and you were pleased with your emergency treatment. We hope we are able to help again in the future. Damira Dental Studios.
Positive experience: A lot of money for not a lot of time. £70 for a 2 minute check-up seems excessive - when I commented to the receptionist, she said I should think myself lucky it wasn’t a lot more!
Thank you for taking the time to rate us Jon. We are very sorry to hear you were unhappy with your experience at our Damira Southbourne practice. Please contact the practice to discuss your experience further with the Practice Manager on [email protected]. We would be grateful to be given the opportunity to rebuild your trust. Please accept our sincere apologies. Damira Dental Studios
Positive experience: Excellent. New dentist in post, so I was contacted to make an appointment, given one within a week. Follow up NHS treatment in 2 weeks. I had a query, which reception staff sorted in a phone call. It would be a five star review, but there is an alarming turnover of dentists. I hope this one stays more than a year or two.
Thank you for taking the time to leave us a review Sarah. We are glad to hear your experience with our Damira Southbourne practice was a positive one. We hope we are able to help again in the future. We appreciate your feedback, should you wish to discuss this further, please contact the Practice Manager on [email protected]. Damira Dental Studios
Positive experience: Kind dentist, understood my fears and was excellent..thank you…this time it was a more major job. Excellent manner, great results and am very happy with the service provided. Excellent
Thank you for taking the time to leave us a review and for your kind feedback Anne. We are glad to hear your experience with our Damira Southbourne practice was a positive one. Your kind words have been passed on to the team who are delighted they were able to provide you with great service. We hope we are able to help again in the future. Damira Dental Studios
Negative experience: Went there only for a check up to keep my place every 2 years although my teeth were absolutely fine. The dentist decided I needed something done to my teeth. At home I realised 2 of my teeth were painfully hurting and had become so sensitive that could not be touched. Called next day for an emergency appointment but the doctor who treated me the day before was only available in 5 days time. I said I do not want to be assigned to that doctor ever again, so they wanted to book me in privately with someone else who was available in 2 days time and I would have to pay for the appointment. I've complained that it is not fair to pay for the appointment as this was a case of medical negligence but I was not given any other option and afterall, there was no option for emergency treatment. Fantastic service! Will never go there again for sure!
Thank you for taking the time to rate us Claudia. We are very sorry to hear you were unhappy with your experience at our Damira Southbourne practice. Please contact the practice to discuss your experience further with the Practice Manager on [email protected]. We would be grateful to be given the opportunity to rebuild your trust. Please accept our sincere apologies. Damira Dental Studios
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