Abbey Dental Barking
Information about Abbey Dental Barking
Opening hours
- sunday: (closed)
- monday: 8:30-18h
- tuesday: 8:30-18h
- wednesday: 8:30-18h
- thursday: 8:30-18h
- friday: 8:30-18h
- saturday: (closed)
Here at Abbey Dental Practice we offer you the best of both worlds – traditional NHS dental treatments and the option of affordable Private Cosmetic Dental Treatments focusing on improving your smile.
We can help you whether your visit is to help maintain your teeth, improve your smile or if you have a dental emergency. We welcome new NHS and private patients all year round and offer a full range of NHS and cosmetic dental treatments for the entire family. We accept both fee paying patients and patients that are exempt from NHS charges. If you are a fee paying patient, we provide you with a detailed estimate of costs before commencement of any treatment.
Our comment from Top Dentistas about Abbey Dental Barking:
Abbey Dental Barking is a highly recommended dental practice known for its exceptional patient care and professional staff. Many clients have praised Dr. Rachael O'Flaherty and her team for their gentle and thorough approach to dental treatment. Here are some highlights:
- Welcoming Environment: Patients frequently mention the friendly and respectful demeanor of the staff, making visits more comfortable and less stressful.
- Professional Care: The dentists are described as knowledgeable and attentive, providing clear explanations and ensuring that patients feel at ease during procedures.
- Efficient Service: Several reviews commend the quick appointment scheduling and minimal wait times, which contribute to a positive overall experience.
- Child-Friendly: Families especially appreciate how the staff interacts with children, making their visits enjoyable and stress-free.
While service efficiency is generally high, there have been mentions of occasional communication issues. However, the overall consistent care and attention provided by Abbey Dental Barking greatly outweigh any minor setbacks, making it a top choice for dental services in the area. Patients express gratitude for the compassionate treatment they receive, often noting that their apprehension about visiting the dentist is alleviated through the practice's focused approach to patient comfort.
Services and Treatments
Abbey Dental Barking: Reviews
Fantastic experience: Thank you so so much Dr. Rachael and Dr. Enoch !! Treatment was completely painless and efficiently done :)
Positive experience: Excellent Dentist Jamal which I have been seeing for past 5 years now. But on this occasion came across a rude receptionist (probably new as I have never seen her before) who printed my invoice and just threw it with the envelope on the desk for me to pick up. Probably having a bad day or I over reacted but I told her I found that action a bit rude. Other than that I cannot fault this dental surgery.
Positive experience: Trying to get through to the dental practice can prove to be quite difficult, their lines are constantly busy. The service and the treatment was fine.
Fantastic experience: Dr. Rachael , very professional dentist, Highly recommended, Thank you.
Fantastic experience: Perfect treatment by the staff Dr Rachael, Enoch and Lija , very welcoming and easy to talk to. Treatment was played out very well. Highly recommend 5 star service thank you.
Negative experience: Booked Appointment over 1 month ago . Called in to confirm appointments was still on & Ask if there was anything sooner was informed no. Went to Appointment was informed appointment got cancelled without my acknowledgment. The staff siding the college who canceled the appointment saying “we do no cancel appointment if patient don’t say”. I asked if there calls was recorded to listen to the call as not at one point I asked to cancel appointment. The lady who had cancelled appointment didn’t even apologise. Spoken to manger she said only thing they can do is apologise . Very disappointed with the service as to come to this appointment I had to take time off work also having an ill child to make this appointment.
Negative experience: I was there 5 years ago and after 5 years of dental care elsewhere I can appreciate the difference. One tooth totally destroyed by crap unstable fillings that kept falling out, a separate root canal done there was infected and now maybe tooth can’t be saved or will cost thousands. Doing dental work, they always struggled to anaesthetise my bottom molars properly telling me “you’ve had the maximal dose of LA” while my current dentist identified straight away it’s due to a known anatomical variant of the nerve and got a full bock first attempt. My dentist at this practice was genuinely terrible, I would not recommend.
Fantastic experience: I am very happy with the service provided by the dentist Jamil Jeeva, very knowledgeable and kind during my treatment. He always explains everything in detail before starting the treatment. Thank you so much. Highly appreciated and highly recommended. The receptionist lovely ladies are very friendly, welcoming, and helpful at all times. Thank you, Abbey Dental Team.
Dear Patient, thank you for taking the time to rate our service and for choosing us as your dental practice. We are really happy to receive your 5 Star rating. Many thanks, The Dental Team.
Fantastic experience: I had to visit due to an emergency appointment so first time here and the experience was surprisingly positive. The staff were all very friendly and welcoming. The male dentist who treated me was thorough and informative and his dental assistant was equally kind and helpful. Overall it was a great experience.
Negative experience: I had to have a filling and the dentist injected me with local anaesthetic it was so painful it took so long and half of the medicine was running down my throat and I swallowed probably half of it as the medicine didn't even work and was still painful, even when he did it a second time same thing happened. I have never had that happen before and knew it was not normal so could not trust that dentist and was not going to have another 3 or 4 injections so I left without having my tooth fixed. Now few days later I am in so much pain around the tooth area and where the injections were. Avoid. The whole atmosphere from start to finish was very bad!
Fantastic experience: Excellent practise. Clean, new, professional and friendly. I had to attend as an emergency and the treatment was first class. I will look to register here following my visit.
Dear Patient, We are really pleased to hear you are happy with the service you receive from our team, thank you for choosing us as your dental practice and for leaving us your feedback. Many thanks, The Dental Team.
Fantastic experience: Excellent would go no where else Friendly , calming and very professional Would deafly recommend.
Dear Patient, Thank you for leaving us your feedback. We continuously strive to provide good quality patient care and service. We are really pleased to hear you are happy with the service you received from our team. Thank you for choosing us as your dental care provider. Many thanks, The Dental Team
Fantastic experience: I received an excellent service 2 weeks ago and today Receptionists very helpful and the dentist was v good Has to be said
Dear Patient, Thank you for leaving us your feedback. We continuously strive to provide good quality patient care and service. We are really pleased to hear you are happy with the service you received from our team. Thank you for choosing us as your dental care provider. Many thanks, The Dental Team
Positive experience: Pleasant receptionists and other staff members. Clean environment. Nice building. However, dental service seems to be limited to 5 minutes max. I no longer have that feeling of freshness after cleaning my teeth.
Fantastic experience: Experienced doctor good staff, happy to visit barking Abby
Dear Patient, Thank you for taking the time to rate our service and for choosing us as your dental practice. We are really pleased to receive your 5 Star rating. Many thanks, The Dental Team
Fantastic experience: The staff were exceptionally polite and professional. The procedure was clearly explained, and both the dentist and dental nurse came across as empathetic and highly competent.
Dear Patient, Thank you for leaving us your feedback. We continuously strive to provide good quality patient care and service. We are really pleased to hear you are happy with the service you received from our team. Thank you for choosing us as your dental care provider. Many thanks, The Dental Team
Fantastic experience: Always positive and helpful reception. Doctors nice,smiling,polite and helpful. Thank you
Dear Patient, Thank you for leaving us your feedback. We continuously strive to provide good quality patient care and service. We are really pleased to hear you are happy with the service you received from our team. Thank you for choosing us as your dental care provider. Many thanks, The Dental Team
Negative experience: To say that I was very disappointed would be an understatement. None of my concerns were addressed during the appointment, and I was kept waiting for over 45 minutes without any explanation. The dentist seemed more focused on trying to book me in for another appointment rather than addressing the matters at hand, which glaringly demonstrated his inexperience. Additionally, the interruptions from the dental nurse in an attempt to salvage the situation were quite annoying, to say the least.
Positive experience: Ms Sojithra has been my dentist for nearly 23 years and has always been polite and gentle .
Dear Patient, Thank you for taking the time to share your experience. It means a lot to us that patients have a positive experience, and we are really pleased to learn you are happy with our service. Your comments have been shared with the team. Many thanks, The Dental Team.
Fantastic experience: I was seen at this practice. It was my first time in life of ever visiting a dentist . Right from entering the building and meeting with the receptionist, I felt comfortable , anxiety reduced. The dentist was also kind- he explained what to expect. I will always recommend this dental practice to anyone who is interested in getting a similar experience,especially if it’s your first time like mine.
Fantastic experience: I have always been happy with the treatment received from my dentist. She is always kind, caring and professional. In addition, the receptionists are very friendly and always welcoming.
Negative experience: The blonde dentist i don t know her name, very useless,didn't care about my pain at all and she could not even sorted out the pain i have on my tooth! I ve been referred by nhs 111 but my problem was not sorted out She just prescribed me antibiotics and let me with the pain i have.... Very dissatisfied!!!! 1 star!
Fantastic experience: We had a wonderful family dental visit at Abbey Dental Barking. The staff were friendly and made all of us feel at ease. My 7yr old actually enjoyed the experience which says alot. The team was patient, explained everything clearly, and made the whole visit stress free. The environment was clean , welcoming, and very child friendly. We're so glad to have found a dental practice that is great for the whole family. Highly recommend.
Negative experience: Extremely rude and disgraceful as a receptionist whoever I spoke to on the phone for some enquirues. Stop painting the clinic black
Fantastic experience: Great, quick and efficient service! And the staff, specifically Rachel my dentist, are friendly too.
Dear Patient, Thank you for leaving us your feedback. We continuously strive to provide good quality patient care and service. We are really pleased to hear you are happy with the service you received from our team. Thank you for choosing us as your dental care provider. Many thanks, The Dental Team
Negative experience: I came a week a go with severe pain they gave antibiotics for 5 days and after a week of absolutely bad pain I need to come back to check it drink antibiotics again because they don’t know to give enough days to heal my teeth I am very disappointed from the way I got treated and and from the emergency treatments absolutely not professional in my opinion ! They need to make sure they give antibiotics to have enough days to heal and not going through a such bad pain because of the doctor !make sure next time if want to call a professional dental clinic
Negative experience: Terrible experience, they request for payment before I even got there for my appointment.the receptionist asked for bank card number and the 3 digits and I was surprised and asked thought I was the one to type my pin on the phone and she said no and that they don’t keep records of those. I think it’s wrong to do. The nurse or dentist who saw me within a minute told me she can’t see anything wrong with my tooth, but how come I’m in pain with it.not going there again.
Dear Patient, Thank you for your feedback. We are sorry to learn you were unhappy with our practice payment policy. We operate NHS 111 emergency dental service and we always ask for payment in advance. We ask for the 3-digit number on the back of the card. The pin number the patient enters is 4 digits. We would never ask for this. Patients referred to our practice for urgent dental care via 111 are seen and treated (where appropriate) to relieve the pain, any further dental treatment required would be with the patients usual dentist. If there is anything else we can help you with, or if you require us to look into your concerns more closely, please do contact us directly at the practice where we will provide you with a more personalised response. Many thanks, The Dental Team
Fantastic experience: I came for an emergency appointment. The dentist Rachael was fantastic, professional, and caring. Her 2 assistants Tatiana and Rojina were great and made me feel very comfortable. Highly recommend this place.
Dear Patient, Thank you for leaving us your feedback. We continuously strive to provide good quality patient care and service. We are really pleased to hear you are happy with the service you received from our team. Thank you for choosing us as your dental care provider. Many thanks, The Dental Team
Fantastic experience: Prompt attention provided by the staff. They were very caring and efficient.
Dear Patient, Thank you for the five star rating and for choosing us as your dental practice. Many thanks, The Dental Team
Fantastic experience: Rachel, Enoch and Anna Maria were very professional, warm and caring. An excellent service, would recommend
Dear Patient, Thank you for leaving us your feedback. We continuously strive to provide good quality patient care and service. We are really pleased to hear you are happy with the service you received from our team. Thank you for choosing us as your dental care provider. Many thanks, The Dental Team
Fantastic experience: Dr rachel saw me in a emergency appointment within the hour of phoning very polite, quick and pain was minimal
Dear Patient, Thank you for leaving us your feedback. We continuously strive to provide good quality patient care and service. We are really pleased to hear you are happy with the service you received from our team. Thank you for choosing us as your dental care provider. Many thanks, The Dental Team
Fantastic experience: Seemed very polite and after care advice was very good, thank you for your service
Dear Patient, Thank you for leaving us your feedback. We continuously strive to provide good quality patient care and service. We are really pleased to hear you are happy with the service you received from our team. Thank you for choosing us as your dental care provider. Many thanks, The Dental Team
Fantastic experience: I have a real fear of dentist, when I visited Abbey Dental surgery in barking, Rachel was the dental nurse that looked after me, Rachel is very professional, Rachel made me feel comfortable and assured me that everything will be OK I no longer have a phobia of dentist all because of Rachel. Rachel is a fantastic dental nurse
Dear Patient, Thank you for leaving us your feedback. We continuously strive to provide good quality patient care and service. We are really pleased to hear you are happy with the service you received from our team. Thank you for choosing us as your dental care provider. Many thanks, The Dental Team
Fantastic experience: At Abby Dental Barking I had an appointment with Dr Sojitra she is a very good person and a very good Dentist. I am happy with her professional dental care. The reception staff are very good as well. God bless all of you.
Dear Patient, Thank you for leaving us your feedback. We continuously strive to provide good quality patient care and service. We are really pleased to hear you are happy with the service you received from our team. Thank you for choosing us as your dental care provider. Many thanks, The Dental Team
Fantastic experience: Dr Rachael O'Flaherty has been my dentist for over a year now and I would not go to anyone else. Dr Rachel is approachable, thoroughly explains the consultation and what terminology means and generally has the time to give her patients the care they should receive. Abbey Dental is truly lucky to have champion dentists like Rachel to lead and deliver on good practice. I would highly recommend Dr Rachael O'Flaherty as a dentist to all my friends and family.
Dear Patient, Thank you for leaving us your feedback. We continuously strive to provide good quality patient care and service. We are really pleased to hear you are happy with the service you received from our team. Thank you for choosing us as your dental care provider. Many thanks, The Dental Team
Fantastic experience: As always everything was carried out with great care & with first class guidance
Dear Patient, Thank you for leaving us your feedback. We continuously strive to provide good quality patient care and service. We are really pleased to hear you are happy with the service you received from our team. Thank you for choosing us as your dental care provider. Many thanks, The Dental Team
Fantastic experience: We have been using this dentist for 6 plus years and they have always provided us with a professional and caring service
Dear Patient, Thank you for leaving us your feedback. We continuously strive to provide good quality patient care and service. We are really pleased to hear you are happy with the service you received from our team. Thank you for choosing us as your dental care provider. Many thanks, The Dental Team
Fantastic experience: Dr flaggerty is amazing she makes my autistic daughter as comfortable as ever wouldn’t go to another
Dear Patient, Thank you for leaving us your feedback. We continuously strive to provide good quality patient care and service. We are really pleased to hear you are happy with the service you received from our team. Thank you for choosing us as your dental care provider. Many thanks, The Dental Team
Negative experience: Had a service in this place for the first time. Thought it would be a time consuming process but it was a quick one. Later i saw some stains remain on some teeth that i didn’t expect. However the dentist was quiet gentle and polite to me.
Dear Patient, Thank you for taking the time to leave your feedback following your recent visit. We are sorry to hear you are unhappy with our service. Your comments have been shared with the team to help improve our service. If you would like us to look into your individual circumstances, please contact the practice directly and you will be given a personalised response. Many thanks, The Dental Team
Fantastic experience: I was satisfied with the treatment i received. Finally got the denture that fits and is not hurting my teeth
Dear Patient, We are really pleased to hear you are happy with the service you receive from our team, thank you for choosing us as your dental practice and for leaving us your feedback. Many thanks, The Dental Team
Fantastic experience: I visited abbey dental clinic yesterday through emergency but still everything was faster and I am really thankful to dentist jamil Jeeva , he did a good job ! Hereafter I would always prefer him to treat my teeth issues. I visited 1 year ago as emergency , that time the process was slow and the dentist I had was very rude and the treatment was painful..
Dear Patient, We are really pleased to hear you are happy with the treatment you received from our team during your recent visit to the practice. Thank you for leaving us your feedback and for choosing us as your dental care provider. Many thanks, The Dental Team
Fantastic experience: Dr. Rachael is an excellent professional dentist. She made my kids feel at ease throughout the whole treatment, explaining what she was doing as she went along. Assisted by Rojina and Tatiana, our appointment was an absolute pleasure. I would highly recommend Dr. Rachael to any patient; the friendly and professional behavior was great and memorable. Thanks!
Dear Patient, Thank you for leaving us your feedback. We continuously strive to provide good quality patient care and service. We are really pleased to hear you are happy with the service you received from our team. Thank you for choosing us as your dental care provider. Many thanks, The Dental Team
Fantastic experience: To anybody looking for a reliable and caring dentist, I highly recommend Racheal. She is very kind, gentle and attentive
Dear Patient, Thank you for leaving us your feedback. We continuously strive to provide good quality patient care and service. We are really pleased to hear you are happy with the service you received from our team. Thank you for choosing us as your dental care provider. Many thanks, The Dental Team
Fantastic experience: is absolutely amazing! They made me feel completely comfortable during my procedure and explained everything clearly. Very helpful stuff
Dear Patient, Thank you for leaving us your feedback. We continuously strive to provide good quality patient care and service. We are really pleased to hear you are happy with the service you received from our team. Thank you for choosing us as your dental care provider. Many thanks, The Dental Team
Fantastic experience: I’ve been visiting Abbey Dental Clinic for a while now and have always been beyond impressed with my experiences. The staff are very welcoming and professional. Dr. Rachael O’Flaherty has always taken the time to thoroughly explain everything, from all the procedures I was getting to my overall dental health. I appreciated how attentive and professional she was during the examinations and treatments. It’s clear that she genuinely cares about her patients’ well-being and dental health. Clear and concise advice was given during every visit followed by follow up appointments to make sure that my dental health was all in order which made me feel cared for. I’ve been to a lot of dentists over the years, but Dr. O’Flaherty stands out for her professionalism, skill, knowledge, and ability to make me feel relaxed throughout every visit. Highly recommend to anyone looking for a top-notch dentist with an exceptional level of care!
Dear Patient, Our staff work really hard to ensure patients are really well cared for throughout their visit from start to finish. We are really pleased you are happy with our staff and service. Thank you for leaving us your feedback and for choosing us as your dental practice. Many thanks, The Dental Team.
Fantastic experience: I have been coming to this practice for a few years now and I've found all staff to be very friendly, professional and welcoming. My dentist Rachael O'Flaherty is always been really helpful. She always explains treatment before hand and answers all my questions in detail. She has always been clear in my options for treatment and has been able to save teeth that previous dental clinics overlooked. I always feel confident that I am in safe hands here.
Dear Patient, Thank you for taking the time to leave your feedback. We are really pleased you are happy with the service you receive from our team. Thank you for choosing us as your dental practice and for recommending us. Many thanks, The Dental Team.
Fantastic experience: Staff were welcoming and friendly. Amazing service and staff were amazing
Dear Patient, Thank you for taking the time to leave your feedback. We are really pleased you are happy with the service you receive from our team. Thank you for choosing us as your dental practice and for recommending us. Many thanks, The Dental Team.
Fantastic experience: If you’re looking for a dentist, ask for Rachel at Abbey Dental Practice. Assisted by Moses, Rachel was amazing at making me feel comfortable and at ease. Rachel is the best dentist I have found.
Dear Patient, Thank you for taking the time to share your experience. It means a lot to us that patients have a positive experience. We are really pleased to learn you were happy following your recent visit to our practice. Your comments have been shared with the team. Many thanks, The Dental Team.
Fantastic experience: Rachel is an outstanding dentist. She made me feel at ease throughout my whole treatment, explaining what she was doing as she went along. Assisted by Moses, my appointment was an absolute pleasure. I would highly recommend Rachel to any patient.
Dear Patient, We are dedicated to providing good patient care and are really pleased you were happy with your recent visit to our practice. We really appreciate you taking the time to leave your feedback which has been shared with the team. Many thanks, The Dental Team.
Positive experience: All the staff were quite nice, they were very helpful.
Dear Patient, Thank you for leaving us your feedback. We continuously strive to provide good quality patient care and service. We are really pleased to hear you are happy with the service you received from our team. Many thanks, The Dental Team
Fantastic experience: I was referred to Abbey Dental Barking by 111 and I'm so happy it was them. The staff are amazing, professional and very helpful. No wait time. All my sessions have been pleasant ☺️, now my whole family has been signed up. My dental nurse is exceptional, always so cheerful and for me that says a lot
Dear Patient, Thank you for taking the time to share your experience. It means a lot to us that patients have a positive experience. We are really pleased to learn you were happy following your recent visit to our practice. Your comments have been shared with the team. Many thanks, The Dental Team.
Fantastic experience: Wow just wow. Amazing experience recently had with dentist Rachael. I used to be such a nervous patient. Seen Rachel few times as 111 appointment now. And has helped me out with pain and re assured me with everything. She’s very polite and take her time and gentle with the tools. She’s seen my daughter to and asks about her. Lovely lady and her assist tattiana. Great team they two in the evening time. I have now made another appointment to see her as my dentist for a check up for other teeth. Lovely receptionist too.
Dear Patient, Thank you for taking the time to rate our service. We continuously strive to provide good care and service to our patients. We are sorry to learn you are unhappy with our service. Your comments have been shared with the team to help improve our service. If you would like to discuss any aspect of your recent visit with us, please do not hesitate to contact the practice directly. Many thanks, The Dental Team
Positive experience: Called 111 asked for emergency dental, got same day appointment within an hour. Everything was clear and smooth.
Dear Patient, Thank you for your feedback and for choosing us as your dental practice. Staff always strive to create an environment where patients feel cared for and looked after alongside providing good treatment outcomes. Your comments have been shared with the team. Many thanks, The Dental Team.
Fantastic experience: A really good dental practice, with really help receptionists and staff, would highly recommend Abbey dental, all round lovely atmosphere.
Dear Patient, Our staff work really hard to ensure patients are really well cared for throughout their visit from start to end. We are really pleased you are happy with our staff and service. Thank you for leaving us your feedback and for choosing us as your dental practice. Many thanks, The Dental Team.
Fantastic experience: I was nicely surprised. My 4 years boy had tooth extraction. And the team work was amazing. 10 from 10.. highly recommend
Dear Patient, We are dedicated to providing good patient care and are really pleased you were happy with your recent visit to our practice. We really appreciate you taking the time to leave your feedback which has been shared with the team. Many thanks, The Dental Team.
Fantastic experience: My son and I are incredibly grateful to have Dr. Rachel O’Flaherty as his dentist. She has a wonderful way of making dental visits stress-free and even enjoyable for my son. Her skill and gentle approach are truly exceptional, and I can see she genuinely cares about her patients. I’ve always felt reassured knowing that his dental health is in such capable hands. I’d also like to mention how kind and helpful the dental nurses are, especially Rojina and the Romanian lady, sorry I forgot her name, and all of the other nurses. Their warm and friendly manner adds such a lovely touch to our visits. The entire team at Abbey Dental deserves a huge thank you for creating such a welcoming and professional environment. Every visit feels like we’re in safe and caring hands. We’re so happy to have found this clinic!
Dear Patient, We are dedicated to providing good patient care and are really pleased you were happy with your recent visit to our practice. We really appreciate you taking the time to leave your feedback which has been shared with the team. Many thanks, The Dental Team.
Negative experience: Receptionist are disrespectful because management is not professional she thinks she is their friend she doesn’t believe the patient she believes her rude staff I feel much better reading the comments knowing the issue was not me nor my mental health- I have a life long condition due to this place nerve damage it’s called (trigeminal neuralgia) severe seizures of electric shocks (left side of my face only) too and lower gum line can’t touch face wash face tablets work less just spent 6weeks going through severe daily pain everyday waiting on another MRI Doctors, walk in emergency could not help I’m in remission 4 days meaning I can now brush without pain touch face etc It’s been sometime now I think it’s to late to sue due to my mental health I did not follow through didn’t have the guidance and understanding instead of going back to them I found another dentist who goes back to a place that damaged and inflicted up on a person I need to go get my records over there will add up with my records with them as well as my doctors records Also that same evening it felt like I was walking on my face through my feet to my face with every step severe pain only on my left side which is why the next day I followed through with another dentist the condition gets worser with time
Dear Patient, Thank you for your feedback. Patient feedback is really important to us as it helps us improve our service. We are sorry to learn of your experience and would like to apologise on this occasion we did not meet your expectations. Your comments have been shared with the team. If there is anything you would like to discuss with us please do not hesitate to contact us directly at the practice. Many thanks, The Dental Team.
Fantastic experience: Great experience Had an higyne appointment and I'm really happy with the result Definitely 5⭐️
Dear Patient, Thank you for leaving us your feedback. We continuously strive to provide good quality patient care and service. We are really pleased to hear you are happy with the service you received from our team. Thank you for choosing us as your dental care provider. Many thanks, The Dental Team
Fantastic experience: Amazing dental care. Had an issue with a crown which the local dentist suggested that the tooth can't be saved. Dr. Zainab V. at Abbey Dental not only saved the tooth for the at least the next 6 to 7 years, but also the crown feels just perfectly fitted leaving absolutely no gaps. Very professional work, on time and with the best equipment and advice. The reception is also very welcoming and polite with appointments booked in very promptly with regular messages and updates. Absolutely nothing to improve. Very good service. Thanks a lot and will continue to use this service for the coming years even if it means we have to drive further from home.
Dear Patient, Thank you for leaving us your feedback. We continuously strive to provide good quality patient care and service. We are really pleased to hear you are happy with the service you received from our team. Thank you for choosing us as your dental care provider. Many thanks, The Dental Team
Fantastic experience: Very helpful, kind. Was there as an emergency, they sort me out quickly, without long waiting also for very good price. Thank you
Dear Patient, Thank you for leaving us your feedback. We continuously strive to provide good quality patient care and service. We are really pleased to hear you are happy with the service you received from our team. Thank you for choosing us as your dental care provider. Many thanks, The Dental Team
Fantastic experience: Had to go for an emergency appointment. Every member of staff was super friendly. Would definitely recommend
Dear Patient, Thank you for leaving us your feedback. We continuously strive to provide good quality patient care and service. We are really pleased to hear you are happy with the service you received from our team. Thank you for choosing us as your dental care provider. Many thanks, The Dental Team
Fantastic experience: All the clinics stuff are very nice and humble, they understand patients problems. Thank you. For your kindness
Dear Patient, Thank you for leaving us your feedback. We continuously strive to provide good quality patient care and service. We are really pleased to hear you are happy with the service you received from our team. Thank you for choosing us as your dental care provider. Many thanks, The Dental Team
Negative experience: MY FAMILY HAD A TERRIBLE EXPERIENCE AT THIS PRACTICE FROM THEIR DENTIST, RACHEL O'FLAHERTY. My child who is on the autism spectrum and has a range of global developmental delays went for his first dental check up today (08.11.24) at this practice. The care we received from Rachel was awful. This woman was rude, unprofessional and aggressive. She did a perfect job of causing agony by scraping at my poor son's teeth and gums with a pointy stick with aggression to prove we wasn't brushing his teeth properly. She knew he was in pain but kept on poking at his gums without any care and consideration. She did not once speak to him or give him reassurance despite seeing him squirming in pain. Absolute vile behaviour! My son was in so much pain afterwards and his gums were still bleeding after we had left the practice from all the poking she was doing to his gums (which was so unnecessary all because she wanted to prove a point!) Yes, to me that's unacceptable behaviour! It's mad how people like us are being treated like animals by medical professionals for no justifiable reason. It's not unreasonable to hope that a qualified dentist would understand that they are the health care professionals and every person who walks through their door for help deserves being treated with respect and dignity. The whole point of being a dentist is to treat and heal (and not judge!) This woman didn't ask, she presumed things about us during the appointment. Yes, she was very presumptuous and judgemental. She didn't ask about my son's medical conditions upon arrival, she just assumed we were not brushing his teeth properly. Sadly, our son has a medical condition where he can't chew which has had a negative impact on his gums. I tried explaining this to her, but she wasn't interested and she kept insisting it was because we wasn't brushing his teeth properly. We have been seen by numerous dental professions, hoping to find one who truly understood the issues we were having with our son due to his conditions. It’s extremely frustrating to just hear “brush better ” when you are already doing that! I’m sure that advice is useful to some of their patients but it’s so demoralising when you’re already doing all of that. That's incredibly irresponsible and unfair. If a patient 'can't be treated' then the dentist who says that shouldn't be in a profession that prides itself on never giving up and always fighting for a better life and outcome for everyone. This woman lacks compassion and her treatment towards our son was unacceptable. He is now stress around dentistry because of this woman. She has caused him so much distress and anxiety he now refuses to go for future checkups. I will be raising this incident with ICB and request to see another dentist at this practice that is known for being human friendly. I also hope the practice manager will take the necessary steps to prevent this from happening to anyone else (although I doubt it by looking at the other negative reviews about her!) I don't think it's unreasonable to want to be treated fairly and kindly despite your disability. I feel deeply frustrated and let down by this practice.
Fantastic experience: They are very helpful they were very supportive and it made me very comfortable during my Treatment I recommend them to everyone Thank u so much for everything xxxx
Dear Patient, We are really pleased to hear you are happy with the service you receive from our team, thank you for choosing us as your dental practice and for leaving us your feedback. Many thanks, The Dental Team.
Fantastic experience: The dental hygienist is the best I’ve experienced so far. He’s very patient and professional, and my mouth doesn’t feel sore after his treatment.
Dear Patient, We are really pleased to hear you are happy with the service you receive from our team, thank you for choosing us as your dental practice and for leaving us your feedback. Many thanks, The Dental Team.
Fantastic experience: I went to see the hygienist Dhirendra Bantawa who administered an excellent service I have never received from the other hygienists before. This guy's customer service was next to none. He was so calmed throughout the process and kept assuring me of what he was doing. With this in mind, I highly recommend this practice.
Dear Patient, We are really pleased to hear you are happy with the service you receive from our team, thank you for choosing us as your dental practice and for leaving us your feedback. Many thanks, The Dental Team.
Fantastic experience: My experience at Abbey Dental was a pleasant one. The dentist was professional and friendly. Excellent service overall.
Dear Patient, We are really pleased to hear you are happy with the service you receive from our team, thank you for choosing us as your dental practice and for leaving us your feedback. Many thanks, The Dental Team.
Fantastic experience: Although a busy practice everyone was very polite and my dentist is very caring and professional.
Dear Patient, We are really pleased to hear you are happy with the service you receive from our team, thank you for choosing us as your dental practice and for leaving us your feedback. Many thanks, The Dental Team.
Positive experience: I am very satisfied with the service I receive at Abbey Dental Barking, keep up the good work.
Dear Patient, Thank you for leaving us your feedback. We continuously strive to provide good quality patient care and service. We are really pleased to hear you are happy with the service you received from our team. Thank you for choosing us as your dental care provider. Many thanks, The Dental Team
Positive experience: Pros: Professional front staff, great dentists and assistants and clean atmosphere. Cons: Entire family with one exception deregistered automatically without notice. Come to find out that they cannot be re-registered. This has had a detrimental effect on the children as the practice have a rule not to register new children as patients.
Dear C Lee, Thank you for your feedback. We are sorry to learn you are unhappy that we were unable to provide appointments for your family members and would like to apologise for any inconvenience. At the moment we are not accepting new patients as we are working to full capacity however that can change. Our regular patients are provided appointments according to availability, unfortunately if it has been a long while since their last visit, they are seen as new patients. If you are still looking for a NHS dentist for your family, please check the NHS website for latest information on local NHS dentists availability including ours at www.nhs.uk, search 'find a dentist'. Many thanks, The Dental Team
Fantastic experience: Mrs Sojitra is the best, really nice and efficient. All the staff are so friendly and welcoming and it's easy to schedule and reschedule appointments.
Dear Patient, Thank you for leaving us your feedback. We continuously strive to provide good quality patient care and service. We are really pleased to hear you are happy with the service you received from our team. Thank you for choosing us as your dental care provider. Many thanks, The Dental Team
Negative experience: Since the beginning, Abbey Dental Barking has been my preferred dentist. The dental hygienist I had previously was a woman, and she did an excellent job cleaning my teeth. She never skipped a cleaning or neglected to watch over any area. And The new dental hygienist was talking too much while he was cleaning teeth and it was too difficult to hear him. The dental hygienist didn't even finish cleaning my teeth properly ; instead, he concentrated on scheduling a follow-up appointment and Pay an additional £73.00 to have my teeth thoroughly cleaned. This is utterly unfair and disgusting. I'm heartbroken and will never return to Abbey Dental Barking.
Dear Kaleem, Thank you for taking the time to leave your feedback following your recent appointment. We are sorry to learn you are unhappy with the hygienist. Depending on the individual patient, it is not always possible to complete all the necessary treatment in one treatment session, this and the fee are highlighted in your signed consent form prior to treatment. If we can be of any further assistance, please get in touch with us directly at the practice. Many thanks, The Dental Team
Fantastic experience: I had an exceptional experience at your dental clinic! From the moment I walked in, I was greeted warmly by the reception staff, which immediately put me at ease. The dentist and the entire team were not only professional but also incredibly caring, taking the time to explain every step of the process and ensuring I was comfortable throughout the treatment. The clinic was clean and modern, and I truly appreciated the extra attention to hygiene and safety. My treatment was painless, and I feel so much more confident about my dental health now. Thank you for your outstanding service—I highly recommend your clinic to anyone seeking top-quality dental care!
Dear Patient, Thank you for leaving us your feedback. We continuously strive to provide good quality patient care and service. We are really pleased to hear you are happy with the service you received from our team. Thank you for choosing us as your dental care provider. Many thanks, The Dental Team
Positive experience: The Dentist was very welcoming and polite. The dental nurses assisting her however, were very condescending and rude, they shouted commands at me angrily - It was as if they were forced into dental nursing. The abominable service from them needless to say is very short of the standards expected from the General Dental Council. There was no care or compassion whatsoever. I left the Dentist with a double bitter taste in my mouth, one from the aftermath of the injections and the second from the unprofessional dental "nurses".
Dear Patient, we are really pleased to hear you are happy with the treatment you received from our team during your recent visit to the practice. Thank you for leaving us your feedback and for choosing us as your dental care provider. Many thanks, The Dental Team.
Fantastic experience: Great team who are very supportive and clearly explains exactly what they are going to do and why. The fact that they constantly asked me if I was ok during the treatment helped me feel reassured and that I was under proper care. Can't thank them enough for the help over the years!
Dear Patient, we are really pleased to hear you are happy with the service you receive from our team, thank you for choosing us as your dental practice and for leaving us your feedback. Many thanks, The Dental Team.
Fantastic experience: The best dental care I have received. Had an emergency appointment here and the care and attention provided was much better than my own dentist. Both the dentist and nurse were really understanding and did their best to help me on the day and referred me for further treatment. They weren’t after making money from someone who was in a lot of pain and needed medical assistance, they took their time and made sure I left feeling happy.
Dear Patient, Thank you for leaving us your feedback. We continuously strive to provide good quality patient care and service. We are really pleased to hear you are happy with the service you received from our team. Thank you for choosing us as your dental care provider. Many thanks, The Dental Team
Negative experience: Tried calling for 2 days to book appointment but never pick the phone. I waited for almost 10 minutes. There's always a few ladies at the Reception, don't tell me even one of them couldn't answer the call! Very bad customer service. The management should do something about this.
Dear Ivee, thank you for your feedback. Please accept our reassurance that our team are on hand and dedicated to providing good patient care and this includes ensuring all calls are dealt with efficiently and in a timely manner. We do expereince high call volumes at certain times, please do try us again. We apologise for any inconvenience caused. Many thanks, The Dental Team
Negative experience: Receptionist staff are very rude with no understanding of the clients. My wife had an appointment which she needed to cancel because my baby became really unwell over night. A rude receptionist staff told her no one can get unwell over night as if to say she was lying. She spoke in a very informal way and a terrible tone of voice. She rudely told her she needs to cancel 24 hours before and cannot cancel on the day, even though it was a Monday and they are closed on a Sunday. She called in early on the day hours before her appointment, but no one had answered the phone. She kept trying every hour and no answer until an hour before the appointment which was late afternoon. She had no compassion and said she will remove her name from the patient list if she is to cancel on the day again. No understanding and would not acknowledge any fault from their side.
Dear Shojib, Thank you for your feedback. We are sorry to learn you had difficulties getting through and are unhappy with our receptionist. Please be assured that our patients are really important to us and strive to provide good customer service. Your comments have been shared to help improve our service. Like most dental practices, we operate a failed to attend policy which requires patients to give us 24 to 48 hours notice to cancel or change an appointment, and failure to do this on more than two occasions can result in us no longer being able to provide NHS care, this is to reduce wasted NHS time. I hope this helps explain. We would like to apologise for any offense caused on the day. Many thanks, The Dental team
Negative experience: I like the customer service are very polite and helpful but the doctor was so weired . She was very rude . It was not the first time I had the appointment with her. Most of the time I I I felt bit weired rude to me and my kids . It’s a normal if I donot understand something can ask second time. Same happened yesterday , I asked her something for further appointment at the end. She replied me too loud and very rudely , hurted a lot. I could say her but didnot. I was not getting free service, paid Band 2 fees .I am not happy with the doctor and not clear with the appointment. Even I was thinking to complaint form about her behaviour and waited for feedback form. I would like to request to change my Doctor or otherwise I have to register somewhere else. I donot want to continue with her anymore. I will wait for response . Many Thanks Harpreet Kaur
Dear Harpreet, Thank you for taking the time to leave your feedback. We are sorry to learn you are unhappy with your dentist following your recent visit and would like to apologise for any inconvenience. If you contact us directly at the practice we would be more than happy to assist you in changing your dentist. Please contact us at your earliest convenience. Many thanks, The Dental Team
Fantastic experience: I’m not a patient of this surgery, but simply visited as an emergency whilst in the area. The staff were so lovely, from those at reception to the clinical staff. The dentist was so kind and reassuring and really went out of his was to help with my pain. Thank you.
Dear Patient, Thank you for taking the time to rate our service and for choosing us as your dental practice. We are really happy to receive your 5 Star rating. Many thanks, The Dental Team
Negative experience: I have attended abbey dental clinic for emergency appointment for tooth pain from NHS on 9th August 2024 evening 7pm. I have met dentist Racheal O'Flaherty and she examined me and took an x-ray for my tooth and said she is doing temporary filling for my tooth on my right side top tooth. After that she gave injection and filled my tooth and send me home. That injection was painful and after going home i feel painful and swelling on my entire right cheek. I don't know which injection she given to me and how much dosage she given, because of that injection and treatment I am getting severe pain and swelling in my right cheek. Its been 3 days completed but still now no improvement in pain or swelling. Really I got very worse treatment from them and i went back to the clinic to explain about my pain they said you need to have private treatment for it. I dont understand these people will take care of only private patients and will not care about NHS patients. I am still suffering from pain and swelling because of their worse treatment. I need solution for my problem from them. Seriously I dont recommend this clinic as they are very careless about patients.
Dear Mahita, We are sorry to learn you are unhappy with the treatment you received at our practice when you came in as an emergency patient when you were having pain. We would welcome the opportunity to provide you with a personalised response to your feedback, please contact the practice directly at your earliest convenience. Many thanks, The Dental Team.
Fantastic experience: Every time I visit my Dentist Jamil Jeeva, he is the best!!he is so friendly, ready to help and answer any questions i have, he educates me about my teeth health. Everytime I go there, I have never felt rushed. The service he gives is exceptional, I cannot fault it. Wish they would take new patients so I can transfer my kids to him. Abbey dental- you have a gem. Rachel
Dear Patient, Thank you for leaving us your feedback. We continuously strive to provide good quality patient care and service. We are really pleased to hear you are happy with the service you received from our team. Thank you for choosing us as your dental care provider. Many thanks, The Dental Team
Fantastic experience: Very impressed. Bright, clean and spacious waiting area, receptionist friendly and polite. Dentist I saw was professional and competent as were the two dental nurses. I was put at ease as a nervous patient. Would recommend this place.
Dear Patient, Thank you for leaving us your feedback. We continuously strive to provide good quality patient care and service. We are really pleased to hear you are happy with the service you received from our team. Thank you for choosing us as your dental care provider. Many thanks, The Dental Team
Fantastic experience: This will be my first ever experience in The UK and it was awesome. No delayed, from The Receptionist to The Dentist, that attended to me, they were so calm and coordinated to carrying out the operations.Kudos to them! Now I feel good! Abbey Dental Barking You Are The Best!!
Dear Patient, Thank you for leaving us your feedback. We continuously strive to provide good quality patient care and service. We are really pleased to hear you are happy with the service you received from our team. Thank you for choosing us as your dental care provider. Many thanks, The Dental Team
Fantastic experience: Lovely experience as usual. Rachel saw me after a year, which is my own fault but she didn’t judge me one bit and I did not feel pushed or pressured into any decision that I needed to make. She explained my options clearly and gave me time to think and make a decision. Thank you for being understand and considerate to your patients needs x
Dear Patient, Thank you for leaving us your feedback. We continuously strive to provide good quality patient care and service. We are really pleased to hear you are happy with the service you received from our team. Thank you for choosing us as your dental care provider. Many thanks, The Dental Team
Fantastic experience: Your advice was very effective. The gums became healthy within a day and two. And now I'm eating as before. I thank you both very much for your advice, guidance.
Dear Patient, Thank you for leaving us your feedback. We continuously strive to provide good quality patient care and service. We are really pleased to hear you are happy with the service you received from our team. Thank you for choosing us as your dental care provider. Many thanks, The Dental Team
Fantastic experience: My dentist Dr Bashir is amazing she has gentle hands and never hurts my mouth. She always treats me with respect and kindness when explaining procedures. It never feels rushed and I feel like she ensures I get the very best treatment when I visit. I highly recommend her she is outstanding and very trustworthy. It is very rare to find a good dentist.
Dear Patient, Thank you for leaving us your feedback. We continuously strive to provide good quality patient care and service. We are really pleased to hear you are happy with the service you received from our team. Thank you for choosing us as your dental care provider. Many thanks, The Dental Team
Fantastic experience: I've been going to Abbey for many years and hope to always continue, even though I moved a fair distance away. Always pleasant, courteous and considerate.
Dear Patient, Thank you for leaving us your feedback. We continuously strive to provide good quality patient care and service. We are really pleased to hear you are happy with the service you received from our team. Thank you for choosing us as your dental care provider. Many thanks, The Dental Team
Fantastic experience: It was all simply extremely splendid! and exceedingly surpassed all the other Dental Practices I have been to. Which has been 6 places over the recent weeks (4 of which via 111) due to my regular Dentist being a 'butcher'! Ouch! Be careful out there!
Dear Patient, Thank you for leaving us your feedback. We continuously strive to provide good quality patient care and service. We are really pleased to hear you are happy with the service you received from our team. Thank you for choosing us as your dental care provider. Many thanks, The Dental Team
Fantastic experience: I was warmly greeted by the receptionist and only waited few minutes before being called in. My hygienist, Dhirendra introduced himself and explained the procedure to me. He reassured me of my concerns regarding 2 implants put in recently and said he would be very careful working around them. He also gave me verbal advice on how to keep my teeth clean. I definitely would recommend this practice.
Dear Patient, Thank you for taking the time to leave your feedback. We are really pleased you are happy with the service you receive from our team. Thank you for choosing us as your dental practice and for recommending us. Many thanks, The Dental Team.
Fantastic experience: Janke is marvellous. I have too many health issues to detail, which include crumbling teeth, and Janke understands my anxiety and treats me accordingly. I would not have my teeth touched by anyone else.
Dear Patient, Thank you for leaving us your feedback. We continuously strive to provide good quality patient care and service. We are really pleased to hear you are happy with the service you received from our team. Thank you for choosing us as your dental care provider. Many thanks, The Dental Team
Fantastic experience: Very professional service. Dr Rachael and Roxy took care of me and my pain in no time it wasn’t usual NHS experience I’m looking forward for check up at the beginning of July Thanks K Mikulski
Dear Patient, Thank you for leaving us your feedback. We continuously strive to provide good quality patient care and service. We are really pleased to hear you are happy with the service you received from our team. Thank you for choosing us as your dental care provider. Many thanks, The Dental Team
Fantastic experience: I was in severe pain and I’m terrified of the dentist, I haven’t been for a very long time. I was sent to this dentist as an emergency appointment. The dental nurse and dentist were both amazing and made my traumatic experience the best it could be. I’m truly grateful for how lovely the nurse was giving me a hug and calming me down, I wish I knew her name. Thankyou so much.
Dear Patient, Thank you for leaving us your feedback. We continuously strive to provide good quality patient care and service. We are really pleased to hear you are happy with the service you received from our team. Thank you for choosing us as your dental care provider. Many thanks, The Dental Team
Negative experience: Worst dentist experience I’ve received. Some of the receptionist staff are extremely rude and unprofessional. One of them seemed very young with 0 client service skills, had a very bad attitude for no reason. To make it worse I went in with a minor problem, then the treatment I received from the dentist made my problem 100 times worse. I am now in constant pain whenever I eat anything on my right side. SAVE your teeth health and sanity, and AVOID THIS PLACE!
Dear Nazmin, Thank you for taking the time to leave your feedback. We are really disappointed to learn that you are unhappy with your treatment at our practice as we continuously strive to provide good quality patient care and service. We welcome the opportunity to look into your concerns and provide a personalised response to you directly. Please contact the practice directly if we can be of any assistance. Many thanks, The Dental Team
Negative experience: A month ago I had an appointment at this practice and after having concerns I was dismissed without any treatment. I just booked an appointment at a different dental practice and they mentioned I require filling in 3 AREAS. Dentist Racheal O’Flaherty at Abbey Dental just quickly saw me and after seeing the scans assumed no treatment was required. No cleaning nothing. Very disappointing, I do not recommend her!
Dear Hifsah, Thank you for taking the time to leave your feedback. We are really disappointed to learn that you are unhappy with your treatment at our practice. We welcome the opportunity to look into your concerns and provide a personalised response to you directly. Please contact the practice directly if we can be of any assistance. Many thanks, The Dental Team
Fantastic experience: I can’t recommend enough the clinic. My dentist is always super detailed explaining everything in details and doing the best job. All the staff are amazing. Thanks for service.
Dear Patient, Thank you for leaving us your feedback. We continuously strive to provide good quality patient care and service. We are really pleased to hear you are happy with the service you received from our team. Thank you for choosing us as your dental care provider. Many thanks, The Dental Team
Fantastic experience: 4 June 2024 I recently had another fantastic experience with Abbey Dental and I can't recommend them highly enough. They went above and beyond to assist me on short notice. From the moment I called to make an emergency appointment, the receptionist was exceptionally friendly and helpful. Dr. Zainab Vasanwala went the extra mile to help me restore my confidence and smile. It's clear that they genuinely care about their patients. Thank you once again to the Abbey Dental team for consistently exceeding my expectations! Is a shame that Google reviews dont let you add extra reviews, because I had exceptional service at Abbey dental, so I took the liberty to amend at keep my previous review just below. Previous review: I recently visited Abbey Dental and was very impressed with the friendly and welcoming atmosphere. The entire staff was incredibly helpful and attentive throughout my visit. I especially want to thank Dr. Amina and Dr. Jamil for their exceptional care and attention to detail. They went above and beyond to make sure I was comfortable and well-informed during my visit, whether it was for an emergency or just general advice. Overall, I had a wonderful experience at Abbey Dental and would highly recommend them to anyone looking for a dentist who truly cares about their patients.
Dear Patient, we are really pleased to hear you are happy with the treatment you received from our team during your recent visit to the practice. Thank you for leaving us your feedback and for choosing us as your dental care provider. Many thanks, The Dental Team.
Positive experience: Would have been 5 stars if the dentist had resisted directly injecting anesthetic into my extremely painful abscess! Why she didn't just inject around it I don't know.
Dear Patient, Thank you for your feedback. We continuously strive to provide a good patient service. We are sorry to learn you are unhappy following your visit to our practice. To help improve our service your comments will be shared and discussed with the team, if we can be of any assistance, please contact the practice directly. Many thanks, the Dental Team
Positive experience: Although the cost of the hygienist has gone up. It was only as I left I realised I had only been in the chair approx 25 minutes. With at least 5 mins on admin. I feel the hygienist does a good job, but it needes to be the whole 30 mins or at a reduced rate.
Dear Patient, Thank you for your feedback. We continuously strive to provide a good patient service. We are sorry to learn you are unhappy following your visit to our practice. To help improve our service your comments will be shared and discussed with the team, if we can be of any assistance, please contact the practice directly. Many thanks, the Dental Team
Fantastic experience: Excellent service I had a really sore gum I have all on 4 implants so a very niche issue the dentist was great and went above and beyond to help me as much as possible
Dear Patient, Thank you for leaving us your feedback. We continuously strive to provide good quality patient care and service. We are really pleased to hear you are happy with the service you received from our team. Thank you for choosing us as your dental care provider. Many thanks, The Dental Team
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