Together Dental Watton

Fantastic experience: My wife had an emergency appointment with you ans was very impressed how quick it was all sorted she said the dentist Christina who did the procedure was understanding and very good

Fantastic experience: I attended this Practice this morning and it was a positive experience. From the staff at check in to those carrying out the operation, I felt cared for and looked after Thanks everyone.

Fantastic experience: Minimum waiting time and very professional

Fantastic experience: Very good dentist and very professional kept asking if I was alright would highly recommend Dr Liesl Jansen

Fantastic experience: I was so nervous and apprehensive today but Cristina Predescu put me at ease and was so kind and sympathetic to my wobbles. Thank you so much for.

Fantastic experience: Have been a patient at this practice for many years. Natalia is an excellent dentist and always explains the situation in full. Could not expect any better care elsewhere.

Fantastic experience: Sorry had to cancel appointment at the last minute as husband fell and was unwell.

Fantastic experience: Very friendly, makes you feel at ease, dental care excellent

Fantastic experience: Joao is the best dentist that I have ever had so kind, thoughtful, and I think very good at his job, also all of the staff at Together Dental Watton are also very helpful and kind would highly recommend

Fantastic experience: Everything fine, very nice service and the doctor explained everything well

Fantastic experience: As usual a very pleasant visit to see Natalia this morning- very friendly dentist and nurse attendant thank you

Fantastic experience: Not that I wanted to be in the situation I was. The fact is, I am thankful I was with together dental. All the staff are A1..The dental surgeon (Meenal) who dealt with my issue is by far the best ever. Thank you all.

Fantastic experience: It was an emergency appointment and Dr Jansen is and was incredible. She gives you the time and listens. The appointment resulted in a tooth extraction but she did a marvellous job. Plenty of post procedure advice. Everybody from reception, dental nurse were brilliant too.

Fantastic experience: Katie was very patient with me, I’m always neecous but she made sure to let me know to relax and gave me time to get comfortable.

Fantastic experience: Excellent treatment and an emergency appointment when I really needed it! The dentist I see (Leisl Jansen), is first class.

Fantastic experience: Lisel is amazing with me, she knows I dislike dentists and works well with me to overcome these fears. She explains everything she is going to do and give me time to process the action. This time I had a tooth removed successfully my teeth are weak and very tight in my mouth so sometimes can cause issues. However Lisel is very patient and takes her time. Very very pleased with the care and service throughout this procedure and through all standard communications

Fantastic experience: I have only been to Together Dental once and the staff are all friendly. The reason for my review is their new dentist Joao Teixeira. I live in Bury Saint Edmunds and he was my dentist there when I went to book up for my next appointment recently he had gone. I have spent a while tracking him down and am going to explain why I travel 50 minutes each way for me and my wife to see him. An older dentist told me years ago that to be a good dentist you don’t just need to have a good memory you also have to have the manual dexterity of a top engineer to be able to do the fillings and carry out the intricate work on each tooth to repair them. In Joao you have a dentist with incredible manual dexterity. The first time I went to him after a botched job from a dentist in Bury who said that a tooth couldn’t be saved. He looked in my mouth said, that is not correct, and just fixed it. There is never a fuss. Not only is he a nice guy he is awash in confidence at his own ability which is very reassuring. I have no idea about the rest of the dentist’s at this practice but what I can categorically tell you is, you will not find a better dentist than Joao Teixeira.

Negative experience: I had a tooth extraction over 1 week ago top back tooth. There were 3 sites of infections and a ball in the gum where the infection was raging. The removal of the tooth went well, I have no complaint. However, in view of the extent of the infection, I was released with no further after care apart from hot salted water which I have done 3 to 4 time a day + paracetamol for the pain as advised, which I thought was a bit on the light side. I had to book an emergency appointment with my normal dentist 3 days later as there was pus and infection coming down in my mouth + pain + feeling lightheaded, the taste is vile! I had to take time off work for this. She prescribed a strong antibiotics for 7 days and still the hot salted water mouthwashes 3 to 4 times a day. I have been in pain night and day ever since with the ongoing infection. Such an ongoing infections + antibiotics + constant pains + ongoing paracetamol + work + the level of tiredness is very costly in human terms. So far, last week it has cost me an additional £50.00 for the private dentist consultation + £20.00 for the private antibiotics prescription + constant painkillers on top of paying for the tooth extraction. It is affecting my physical health, my work, my family and so far, I do not see an end to this infection and constant pain! I also fear that there is a connection between the sinuses and the hole from the tooth removal as I have had over the past year repeated rhino-sinusitis which I never had before! If anything, I will be very lucky that it doesn't turn septic. I am paying a very hight price for a lack of care after the tooth extraction and I am seriously not impressed! Still in pain! I am now entering my 3rd week and it's too much.

Positive experience: Not happy booked my appointment for 9am today 25th of October 24th of October I had an email and a phone call check I was still OK for my appointment so I said yes,on the 25th at 8.50am I was on my way to my appointment I had a call from the dentist say they got the dentist wrong so they had an appointment at 11am which I attended to after canceling a customer of mine because I'm self-employed so that has cost me money,when I got to the appointment at 11am I wasn't since until 11.17am this is disgusting I've not had any refund or anything has been said about this.My expectations from you is a refund for my lost of work.

Fantastic experience: I would like to say a big thank you to Mr Khan and his assistant for my treatment very polite professional and made me feel very comfortable also to the reception area for the way I was treated. Thank you Dave, last fri 1030

Fantastic experience: Dentist Treatment Review** **Date:** 2024.09.24 **Dentist:** Christina **Treatment:** Tooth Extraction I recently visited my dentist, Christina, for a tooth extraction, and I cannot speak highly enough of the experience. From the moment I walked in, I was greeted warmly by the staff, which immediately put me at ease. Christina truly exemplifies what it means to be a professional. She took the time to explain the procedure to me in detail, addressing all my concerns and answering my questions with patience and clarity. Her calm demeanor and reassuring words made a potentially stressful situation much more manageable. The extraction itself was performed with remarkable skill and precision. Christina's expertise was evident as she worked efficiently, ensuring that I felt minimal discomfort throughout the procedure. Her gentle hands and attention to detail made all the difference. Post-extraction, the nursing staff provided thorough aftercare instructions, and Christina even followed up to check on my recovery, which I greatly appreciated. The level of care and commitment to patient well-being displayed by Christina and her team is truly commendable. Overall, my experience with Christina was exceptional. If you are in need of dental care, especially for procedures that can be anxiety-inducing like extractions, I wholeheartedly recommend Christina. Her professionalism, empathy, and skill ensure you are in the best possible hands. Thank you, Christina, for turning a daunting experience into a positive one. I will certainly be returning for all my future dental needs. ---Joe S

Fantastic experience: I had some issues that needed sorting with a dentist who has since left the practice, I had been waiting a while for a previous practice manager to deal with it but with no luck, Miss R Edmeades has now taken over and she has been amazing, she had all my issues sorted within a few days as promised by herself, she was extremely helpful and very professional. Thank you again for all your help. J Hardwicke.

Fantastic experience: Recently joined this practice after moving into the area, the staff are helpful and friendly and my first Hygenist appointment was the best one I have ever had, she told me everything that she was doing and was so gentle I couldn’t believe it! I have always dreaded the Hygenist more than the dentist in the past but no more! Lovely lady thank you

Fantastic experience: Really pleased with my experience, I was very nervous but was put at ease by Christina and her assistant.

Fantastic experience: Same day emergency appointment. Great service. Lovely dentist. Really happy with the treatment, put a smile back on my son's face. Thank you so much.

Fantastic experience: I had a routine checkup with Jessica. She was thorough and gave me plenty of advice. I’m just so sorry she is leaving the practice! I know others will benefit from her skills!

Fantastic experience: Got referred from my own dentist to have a wisdom tooth removed. Martin explained what was going to happen and the risks involved, but his manner and humour was the thing that put me at ease. The surgery is really clean and spacious and all the staff I met were friendly and helpful.

Fantastic experience: Reception staff were pleasant and efficient. My appointment time was kept and Jessica was very kind and took considerable care with the preliminary examination. She showed me the x-rays and explained what need to be done. The treatment was subsequently carried out and I am most impressed with the work Jessica has done. Thank you.

Fantastic experience: I had a crown fitted, and all went well. I was seen on time, I had no discomfort, and Natalia made sure that I was comfortable and pain free. I am totally satisfied with the service.

Fantastic experience: Joao Bruno Santos Teixeira was an excellent dentist, explained all the details of what was going to happen and made my experience painless.

Negative experience: Too expensive. Over £200 just to get a veneer put back on and wouldn’t even provide a guarantee of more than a week or so. There’s a reason why your waiting room has no one waiting in it.

Fantastic experience: The dental procedure was not straight forward. but Joao did a good job. Talking to me. Telling me what was going on and encouragement throughout the time it took.

Positive experience: I was a little daunted by the thought of having 4 fillings but Liesl and her technician put me at ease and explained what was happening. Good job done.

Fantastic experience: He was patient, kind and kept me relaxed and informed throughout the whole procedure. Would highly recommend.

Fantastic experience: Took me as an emergency patient, all I have to say is amazing from reception to the wonderful dentist and nurse (so sorry I can't remember their names but I was in so much pain and not paying attention) Thank you x

Fantastic experience: Excellent service from Natalia and her dental team. Great communication throughout the appointment and they both made me feel very comfortable. Receptionists also very helpful with making appointments. 5 star service all round.

Fantastic experience: Just had an appointment with Natalia this morning. She is an amazing dentist. She is gentle, patience, knowledgeable and nice. I'm glad that our Watton still has good dentists. Just hope that they could take on NHS patients and have more good dentists here.

Fantastic experience: I am a very nervous patient. I was completely at ease with Katie Austin she is so gentle and caring. I am looking forward to my next visit with her.

Fantastic experience: My first appoinment with new dentist (Private) Liesl Jansen, whom I found very friendly and offered good advice and answers to all my questions, and both Liesl and her assistant Nurse, were very reassuring and were not rushed in any way. Hopefully my further treatment will go well, I certainly have confidence in them. The best dentist I have ever had, and nothing was too much for Liesl. She was excellent and extremely patient, thank you Liesl for giving me back my smile.

Fantastic experience: Hello yes we were very impressed with Mr Khan very kind and obviously excellent at his profession ,thank you .

Fantastic experience: Jessica was friendly , explained what she was doing and why. I felt that she really cared. Simply the best

Fantastic experience: I must say this was one of the best treatments I’ve had, she was very caring and did an excellent job on my tooth she is an excellent dentist many thanks.

Fantastic experience: glad i signed up to denplan a problem was found with my gums which i can deal with going forward. I do not want teeth in a jar at night. I am pleased with the treatment.

Positive experience: Quick in and out , great and I'm Linda not Graham . Fantastic service, phoned this morning with a problem spoke to Zoe i had an appointment this afternoon had a tooth extracted all pain free, brilliant, thank you. Excellent service again.but very sad and disappointed that Dr Mohammad is leaving as is many other dentists from this practice. what has gone wrong !? plus i couldn't book another appointment until they have more dentists to take over, whenever that will be.. from a sad Linda Willows

Fantastic experience: Liesl is such a professional dentist & very nice too. Understanding & highly intuitive of her patients needs. Excellent communication.

Positive experience: I'm not a fan of the dentists, none of us are if we being truthful, but I was put at ease on my recent visit by plenty dentist & her assistant throughout the experience. And thank them for that. Together Dental Watton try their best to get you through visit with care and some comfort where possible.

Fantastic experience: Cristina is a wonderful dentist! I spent 4 hours in the chair having composit bonding on my front teeth. ... I look like this now! I am even happier than I expected! I consider it money well spent, thank you!

Fantastic experience: After not going to the dentist for absolute years and moving recently I joined this Dentist. I hate the dentist. No one likes going. But coming here, I have now had several appointments. The staff just put me at ease and are lovely, which is a great relief. This is the best dentist I have been registered at. I would 100% recommend .

Negative experience: Had a check up with Jessica 06/10. £65. She was very good and explained everything. Said I needed to make an appointment for extraction . Had to pay £208 up front but they couldn’t fit me in until 01/12. Then receive an email stating they are putting up their prices . I did a quick Google search and was amazed to find they are already one on the dearest dentists around . I called another dental practice, made an appointment for that week and they completed all the work there and then for a fraction of the price . Called Watton today to cancel my appointment for 01/12, and was told I will have to wait 2-3 weeks for a refund . Disgusting service. Please everybody, do not assume all private dentists charge the same, do your research before committing to the most expensive just because it’s the practice you used for years when it offered NHS

Positive experience: Thank you for the attention given to me yesterday, by the reception staff, dentist and assistent. It was all well carried out and I am very satisfied with the treatment

Negative experience: I have been going to Clarance House dentist for over fourty years NHS , then out of the blue they change to private .Had to pay for my appointment before visiting dentist , they cancelled appointment then remade appointment so they had my money for over six months .The appontment was for half hour , I think he spent mabe five mins looking in my mouth ! he then recommended a treatment plan , £250.00 for a filling and £75 for a hygienist visit . up until now it has never been suggested to see a hygenist and could he not have done some of what a hygenist does in the 25 mins left of the apponintment I paid for ! It just seems they are asking me to pay more for doing less , the dentist seems more like a salesman .I know some of this is the goverments fault because you cant get an NHS dentist anywhere locally now .Just very dissappointing with the dentist situation now.

Negative experience: Staff welcoming and service offered was good, however having to pay nearly £1000 in advance for future treatment not able to be progress until November and December for my family of 3 is outrageous- would be happy to pay a deposit to cover cancellation or no show - but full amount allowing you to have my money in your account for 2 months is not on.

Fantastic experience: Wonderful experience!!! I admit to being extremely fearful of dentists. Filipe is a very positive, joyful, gentle and considerate man. He put me at ease. He injected my mouth slowly, really taking his time, which helped a great deal. Considering I had one extraction and 2 implant posts, I didn’t feel a thing!! Thank you Filipe

Fantastic experience: Cristina was very professional indeed. Had a vast knowledge of dentistry, also was very calming in her manorism, was confident with her choice of tools and used them like a pro. Let's not forget the assistant, they both seemed to just know what was required and when, timing things to perfection. If anyone is a little apprehensive about going to the dentist this team is undoughtedly what you need to settle your nerves and get ya nashers checked out. Thanks Cristina great job well done.

Fantastic experience: The Doctor was great , very cheerful , polite and informative and did a great job in removing my tooth , the surgery is a very professional set up from reception to nursing staff . My only gripe is I had to wait 45 minutes after my appointment time , the doctor apologized, however when it's a paid for private practice I expected a little more , maybe someone should've kept me updated rather then me having to go to reception to find out why the delay.

Fantastic experience: The staff here are friendly and put you at ease straight away. The treatment rooms are spacious and bright. I’d love to be treated on the NHS but Together dental do make the dreaded dentist visits much simpler with online booking, payment and medical checks

Fantastic experience: Emergency dentist appointment for me to fix my front tooth. Everyone was so nice and helpful. My dentist made sure I was comfortable, happy, not nervous and explained everything so was doing. Felt very relaxed and calm.

Fantastic experience: Really pleased with the treatment I received at your surgery in watton I was very impressed with how kind and caring everyone was I had no pain and was reassured that all was ok with the procedure many thanks to everyone would fully recommend you to anyone that needs an extremely good dentist

Fantastic experience: I was back for a third extraction. I am a very nervous patient but with Ricardo's reassurance and compassion I was more relaxed. The professionalism and passion for his work is to be congratulated. Thanks VERY much. Also thanks too to his assistant who was also very reassuring and chatted during the endeavour. Good luck with your garden Ricardo !!!!!!

Positive experience: Thank you for a pleasant and profesional treatment today but I think asking for full payment of next regular appointments (6 months in advance) as a new policy is wrong and unfair to many.

Fantastic experience: I had a root canal and tooth removed by Shiraz and Sarah his nurse. Didn't feel a thing and they both made me feel at ease. I highly recommend Together Dental Watton.

Positive experience: On behalf of Christopher Hollick .... treatment excellent as always...thank you Natalia. Unfortunately my appointment was nearly half an hour late. (Back to the old NHS days!) Whilst accepting that this was due to unforeseen circumstances this is not what I expect when I am now paying privately. The practice should allow extra time for a patient If the situation appears to require it. I stress again no issue with my dentist at all but with the management.

Negative experience: Terrible customer service! My last nhs appointment was cancelled months before it was due, when I rang, I was told to phone back in 6 months. I was never offered a replacement appointment, BUT, if I would like to book a private appointment they could fit me in. My daughter's last nhs appointment was cancelled an hour before she was due in, by text, with no explanation. Again, when I rang, no explanation, no chance of a future appointment unless we paid to go go private. If they had honoured our last appointments, that had been booked months in advance, and then explained that they are no longer taking future NHS patients, then fine, at least it would have been clear. The way this has been handled by management and the dentists themselves is disgusting. They all need a few lessons in customer service as they have no idea about how to deal with the general public, THEIR CUSTOMERS!

Fantastic experience: I am very nervous when I go to dentist . My dentist today was very pleasant and explained everything to me in depth . It was a pleasant surprise to go to a dentist and a checkup take a half hour and not 10 minutes. It is a shame it has been made all private treatment because the cost is of putting for people to attend.

Fantastic experience: Would love to say a massive thank you to dentist Natalia and the lovely nurse, sorry I didn't catch your name, for all the care and patiance with my daughter. Alice's first experience with pulling tooth out years ago was quite traumatic for her, so the ladies took extra time and care to make sure that it didn't happen again. Thank you again.

Fantastic experience: Together Dental in Watton is an outstanding dental practice. I've had no trouble getting an appointment for a dental problem at short notice and am really impressed with the staff who are polite and efficient. My dental work by Mr Carr was carried out in a very professional manner with the assistant. Everything was fully explained before and after my treatment. I cant fault this dental practice for their professionalism.

Fantastic experience: I was very worried & nervous about going for my appointment. As soon as I got in the room Natalia & Melanie put me at ease. Everything was very thorough & explained properly to me plus a dental plan was drawn up for me. I left the dentist feeling like a great weight had been lifted from my shoulders. Thank you

Positive experience: I attended on 23rd December 2022 requiring an extraction. Natalia Cengher was the dentist and she provided fantastic caring and considerate treatment explaining in great detail what was happening and why. Cannot speak highly enough of her. The practice dropped a star rating as they no longer provide NHS treatment and I had to wait six weeks for a private appointment but 10/10 on the day.

Negative experience: My wife who is a wheelchair user and can only use the down stair rooms, was told that she could not be treated as there was no room available. We had a round trip of over 40 miles and should have received some compensation, the practice would have charged us if my wife had missed her appointment. The practice could have contacted us before we travelled. She now has to wait until February for the work to be done. I was able to persuade Ricado that he could do my inspection instead therefore partly saving some of his time.

Fantastic experience: Filipe is exceptional at setting his patient at ease. He takes care to explain to his client the procedures and sense checks to ensure understanding. He listen to concerns and offers appropriate advice where necessary. I’m supremely confident that I have a great dentist.

Fantastic experience: Excellent service as always. Very kind and considerate , as has been the case throughout my treatment. Dr Gatrad has gone above and beyond to help me and the other people that have attended in my care have been wonderful too. Can’t thank them all enough.

Negative experience: I enquired as a new patient as need dentures , I had to wait 8 weeks for a appointment , in the tiny cramped waiting room several people were saying how expensive this place has now become. in the consultation the dentist quoted double the price for denture I was given over the phone. I thought it would be a conversation but i just received instruction. I left feeling I had been rushed with no discussion. They charged me after I left the premises for a x-ray. I was not told in advance I would have to pay for the x-ray. I will say however the dental nurses were thoughtful and kind, but would rather drive 100 miles and go back to my old dentist than visit this place again.

Negative experience: Shameful service from the Practice. We've been registered with the Practice for many years now. Husband phoned this morning as he's been awake with toothache all night to be told they're no longer offering NHS treatment & basically he would have to pay £60 upfront over the phone for the private dentist just to look in his mouth then it would be whatever the costs to sort out the problem on top!!!!!! The most disgraceful part NO communication from the Practice whatsoever to tell patients they're no longer offering NHS treatment. The least the Practice could do would be to contact their patients & tell them they're not offering NHS treatment.

Negative experience: Hi. I’ve booked a consultation for my mum. I’ve told the lady at the reception, that I am taking on behalf of her as she doesn’t speak English. We’ve paid a 100 pounds, just to be told that it’s going to be better for us to book an appointment with Polish dentist. There is no information on a website that you need an English person/ interpreter with you. Also lady at the reception before she took 100 pounds could of tell us that they can’t help because of my mum lack of English . It’s out of order! That’s not how you should treat foreign people. You don’t make money on someone just because they don’t speak English! From my side I’ve done everything correctly. I’ve informed the lady at the reception. I’ve checked the website. There was no info!

Negative experience: We’ve been NHS patients as a family for years and for the past two years have been fobbed of by being told they would be getting more NHS dentists only to now be told there are none. My son needs urgent attention but we’ve been told as he is a child they can’t see him even privately. Feel totally let down and abandoned and seems no other dentists in Norfolk.

Positive experience: Hygenist treatment is great, great shame about the way Together Dental Treats it's NHS customers! Short notice cancellation of check ups after you wait 6 months and NOT able to re book. Late cancellation of Hygenist appointments which you have to pay privately for and NOT able to re book!

Fantastic experience: Everything went very smoothly. Just sad that it is very difficult even to make a booking for a dental check in these difficult times, in spite of further damaged teeth and a gum disorder, because of no dentist available. Have attempted to book up a Hygienist, but this lady is leaving, and the earliest date I can start making a booking is January 20231. Glyn Long

Negative experience: The waiting room must be empty. Receptionist will be to blame. Im registered and been told to call to get tooth out. Nurse i see on maternity leave so will have to go private but no appointments so call 111. I wont put pressure on that service so will just suffer. Disgusting.

Negative experience: The dental surgery with (very soon) no dentists. Together Dental , due to their apparent inability to retain and recruit , have left a lot of patients without the option of dental treatment, bravo The reception staff are excellent but my dentist clearly didn’t want to be there and extended the bare minimum of courtesy. I hope she’ll be happier wherever she moves to next.

Fantastic experience: As usual, first class treatment from the whole staff, particularly my Dentist, Mrs Salman. My appointment was arranged at short notice thanks to a broken tooth and I was given an appointment for the following week. As a nervous patient I always feel at ease when being treated, am given full information on any problem I may have and advised if any follow up may be required.

Positive experience: My appointment with Mrs Salman was as usual very efficient (albeit 45 min late due to Mrs S getting caught in traffic, not her fault) What was most disappointing was not being able to book a 6mth checkup due to Mrs Salman jumping ship and nobody taking on her NHS patients. The best I got from reception was to call in the new year. Maybe as this situation was was not of my doing it might have been nice if the Surgery could contact me when or indeed if a surgeon was found to take on these patients.

Fantastic experience: A very professional and reassuring experience. My views were taken into consideration and the dentist worked with me to find a mutually convenient future appointment. Oh, and I no longer have tooth ache.

Fantastic experience: I have recently been treated by Sophia and without exception she provided the most excellent dental service i have received in my many years. Assisted by Mel the two recent visits have been excellent , i have complete confidence in her. Thank you PY

Positive experience: More than happy with dentist but very disappointed with whoever cancelled me for hygienist without my knowledge, cannot make another appointment till September! Also kept us waiting for 20 minutes because we were not checked in by reception.

Fantastic experience: I had a wisdom tooth removed and it was the best experience I have ever received. I was very nervous but both Shiraz Khan and the dental nurse put me at ease. spoke to me throughout the procedure and made me feel very comfortable. I would highly recommend and so wish they were taking on patients as I for sure would be using them. 5 * service.

Fantastic experience: I was referred for a wisdom tooth removal to be conducted by Dr Khan. The dental nurses were excellent - taking an x-ray and putting me at my ease. Dr Khan took his time to explain the procedure and what he considered to be the options. A first class service. Thank you.

Fantastic experience: Joint appointment for my wife and myself. Aseel Salman was as friendly and professional as usual, and everyone is obviously working hard to make sure that everything in the surgery feels very safe and Covid aware.

Fantastic experience: Incredibly helpful on reception and secured me an appointment within 10 days. Our new dentist was charming and efficient and explained things extremely well. Thank you. Thank goodness for Shannon our hygienist and her nurse. Excellent care and good advice. Thank you.

Fantastic experience: Can I just say how totally overwhelmed I am with the fantastic job Sophia, Mel, and all the team @Together Dental have done in giving me back my smile The level of professionalism, and care from start to finish has been amazing! Knowing that when you sit in the "dreaded chair" lol, that not only are you in good hands, but made to feel welcome, with a good laugh chucked in for good measure, makes all the differenceI cannot thank you all enough really, I can only guess what you guys have to deal with day in day out!! Thank guys Mike

Fantastic experience: Very professional, no waiting around. Suki Soon was one of the best dentists I've ever come across. All staff put me at ease. Highly recommend. A pain free experience with tooth extraction.

Fantastic experience: My dentist Sophie is a lovely girl, she explains everything that will happen and even when I ask what must be a silly question she never makes me feel daft for asking. She is the best dentist I have ever seen, kind caring and extremely good.

Negative experience: My opinion has changed since I last went. I have given 1 star because I cant give a zero! I went to my appointment today, expecting to have 3 teeth out. I've been waiting since January and have been in almost constant pain. I was also due to have another 2 or 3 out next Friday. I was late going in to my appointment by a good 20 minutes. Injected into my gum and roof of my mouth. Once that had taken effect, Sophie tried to take the 1st tooth out. She couldn't get it out and said that was the easiest one and the others wouldn't have come out, so she didn't try. She then said she would have to refer me to have them all out at the same time. If I wanted a local anesthetic, it could be another years wait! I went for the quicker option, which is going to Norwich and being sedated. I was so upset that I left without really complaining. I now have a numb mouth for the rest of the day and because she's tried to take the tooth out, I can feel it starting to hurt. I am absolutely fed up with having tooth ache. I wonder if I was paying for my dentistry, would I have been treated in the same way? Sophie is usually a nice dentist to be seen by. I dont know if she's having a bad day but didn't seem too bothered this morning. I would like some follow up to this please.

Positive experience: I am a very nervous patient. When I attended my appointment on 4th May I asked Sophia to take a tooth out that was very loose. She and her dental nurse were absolutely fantastic and gave me such confidence and care. This made an extraction as pain-free as it could be. I would recommend Sophia as a dentist. Her empathy and understanding will make her a very successful dentist in the years to come in her career. Linda Rudling

Fantastic experience: I was referred onto Together Dental Watton from my normal dental practice. Due to these complications I was extremely nervous and anxious. They were running on time so this was a very good start. Both the dentist and the dental nurses were extremely polite and friendly. They acknowledged my fears and helped to calm me. They worked efficiently as a team and it all went perfectly.

Positive experience: Would have liked more details of the price I was paying for my filling. Eg difference depending on colour of filling. I had paid £65 to go to have my tooth inspected and I though Dr Mohamed said it would be an extra £65 to have the filling done so I agreed. I must have misunderstood as when I came to sign for and pay for the work it was another £165!

Negative experience: Went for a 6 monthly check up. Now we get no polish and clean so in and out in about 3 mins. Unable to book next appointment as they are 'not sure what's happening', and wanted £30 deposit up front for an appointment with a hygienist in November! What has happened to our NHS dentists?

Negative experience: Original appointment cancelled as my dentist only does NHS work on Thursdays and will probably be leaving completely soon. Arrived on time, only to have to wait at least 25 mins. No apology offered. Dentist spent approx 5 mins with me and my wife. £47 cost. Wife advised to see hygienist. Reception told us to call back in 6 months and make next appointment as unable to book. Appointment with hygienist would require £30 deposit up front and earliest as appointment was November. NHS dentistry is broken, especially in rural areas like Norfolk. If only I had an alternative.

Positive experience: Check up 1 filling needed. Happy with dentist. Early appointment but still 15 minutes late being seen. Not an issue for me but maybe for people taking time off work.

Fantastic experience: I have just had a tooth extraction done by Shiraz Khan, I would like to thank him,and his nurse, for the kindness and skill they showed me. The treatment was carried out with so much care and thoughtfulness.

Fantastic experience: I was referred to Together Dental for an extraction. I am a very nervous patient, however I was quickly put at ease. I was told exactly what would happen throughout the procedure which was swift and the least painful one I've ever experienced. I actual came out wanting this to be my regular dentist. The practice was spotless, the staff polite, friendly and very efficient. A WONDEFUL Practice!