Dentaprime UK
Information about Dentaprime UK
Opening hours
- sunday: (closed)
- monday: 8h-17h
- tuesday: 8h-17h
- wednesday: 8h-17h
- thursday: 8h-17h
- friday: 9h-17h
- saturday: (closed)
Dentaprime UK is a state-of-the-art dental clinic situated in Stratford – London, which offers first-class dental implant treatment at lower prices than in Hungary.
By coming to us, you get:
- Your confidence back in 24 HR with implants & immediate functioning bridges;
- Fixed teeth in your mouth, not in a glass
- No wobbly dentures;
- Saving up to 70% on your dental treatment compared to other private UK dentists;
- Treatment in London - no need to travel abroad anymore.
Our comment from Best Dentists about Dentaprime UK:
Dentaprime UK is highly regarded for its outstanding patient care and modern facilities. Many clients have shared their positive experiences regarding the welcoming atmosphere, where staff members are known for their professionalism and attentiveness. From the very beginning, patients feel supported and well-informed throughout their treatment journey.
Key highlights of Dentaprime UK include:
- Warm and Friendly Staff: Visitors often mention the friendliness and helpfulness of staff, particularly James, who consistently makes a great impression.
- Advanced Technology: The clinic utilizes state-of-the-art technology, promising a seamless and efficient treatment process.
- Exceptional Service: Clients appreciate the clear communication, with many declaring it as the best dental experience they have had.
Dentaprime UK is dedicated to providing top-quality dental care and ensures that each patient leaves with a smile. They are eager to support everyone on their dental journey and strive to make every visit a positive experience.
Services and Treatments
Dentaprime UK: Reviews
Negative experience: I am extremely frustrated with the care I received at Dentaprime. After my initial examination, they rejected me as a candidate despite being perfectly eligible. They claimed a suspected ulcer on my tongue and instructed me to consult my GP. They also stated they would keep my file for three months and that I could resume my implant process after addressing the issue. However, within a week, they canceled everything and sent back my X-ray without any further communication. I find Dentaprime to be a biased and discriminatory dental practice. I feel disheartened by their dismissive treatment without any clear explanation. I strongly advise against getting your implants done here.
Dear Hani, We’re very sorry to hear about your experience and that you were left feeling disheartened and dismissed — that is never how we want any patient to feel. In cases where we identify a potential health concern, we are obligated to pause treatment and recommend follow-up with a GP or specialist to prioritise patient safety. These decisions are made with care and caution. We regret if the communication around this process was unclear or left you feeling unsupported. If you would like to discuss your case further or require clarification, we encourage you to contact us directly at [email protected] We would be happy to speak with you. Kind regards, Dentaprime UK Team
Negative experience: I m really disappointed asked for the £299 that I paid upfront and 14 days later is still not in my Acqua card ,when I call Dentaprime I asked them to tell me the numbers of the card they refund the money and said they refunded to my bank ,they should have refunded to my acqua card and the lady on the phone said that s what they do ,they refunded always to the bank account !I m going to the bank and look into it as I m starting not to trust Dentaprime ,I contacted my credit card and they advised me what to do !Dentaprime was nice and professional until I v decide to cancel the treatment then they started to be evasive and pretty rude !
Dear Lidia, We’re truly sorry to hear about your frustration regarding the refund process. We understand how concerning this must be, especially when dealing with a cancelled treatment. Please note that all refunds are processed to the original payment method, unless otherwise arranged. If there was any confusion or delay, we apologise sincerely — this is certainly not the level of service we aim to provide. We’d like to resolve this for you as quickly as possible. Please email us at [email protected] with your full details so our team can investigate and ensure your refund is correctly processed. Kind regards, Dentaprime UK Team
Fantastic experience: I had an amazing experience, the service was outstanding extremely professional and caring from start to finish. The entire team made me feel comfortable and well taken care of. I was especially impressed by the use of advanced technology, which made the whole process smooth and efficient. Every patient is treated with kindness and respect, and it’s clear they genuinely care about your well-being. I would highly recommend this dentist to anyone looking for top-quality care!
Dear Diana, Thank you so much for your wonderful review! We’re thrilled to hear that you had such a positive experience with us. Our team takes great pride in providing both advanced technology and compassionate care, so it means a lot to know you felt comfortable and well looked after. We truly appreciate your recommendation! Warm regards, Dentaprime UK Team
Positive experience: Price great. Staff great. Aesthetically great. But..... They really should have made it very clear how you lose all sense of food enjoyment and how fake they feel in your mouth. Could have recommended just doing the top first as my bottom row could have survived a couple more years. Didn't try to explain to me what i lose sensation wise having all removed at once. But most of all its the speech impediment i'm left with. I have a bad lisp now which has effected my job and well being. They tried one slight alteration to help with it and now washed their hands of me and want money for any more procedures. Gums and lips are constantly swollen due to the over sized feeling of the placements. I've lost work over this, yes there's risks involved but for them to say treatment is finished when i can't speak properly anymore is sub par at best. Again, looks great but they will wash their hands of you till you pay out more. But i guess they are happy for you to leave unhappy. Shame.
Dear Sam Thank you for sharing your experience in such detail. We’re truly sorry to hear that you're facing ongoing difficulties following your treatment. While we're glad to know you were happy with the aesthetics and care from our team, we understand how frustrating and upsetting it must be to deal with issues affecting your speech, comfort, and confidence. We always aim to fully inform our patients about what to expect throughout their treatment, including any limitations or changes in function. That said, your concerns are important and deserve further attention. We’d appreciate the opportunity to review your case more closely and explore whether there are any further adjustments that may help. Please contact us directly at [email protected] so we can speak with you personally. Kind regards, Dentaprime UK Team
Fantastic experience: The Best Dental Experience Ever. ... I had the most amazing experience from start to finish. As a very nervous patient I can safely say my dental phobia is well and truly conquered. Dr Lucjani Zallemi was utterly fantastic and the most gentle dentist I've ever experienced. He constantly asked if I needed any extra pain relief and explained every process as he worked through them. The best dentist ever in my opinion, an utter perfectionist and master of his craft. The anaesthesiologist Dr Ashraf and Dental Surgeon Anna were splendid. The conscious sedation is the best experience you could ever have. I never felt a thing. I thoroughly recommend this company. I'm so happy with my new teeth they feel amazing. Can't stop smiling in the mirror! Thank you everyone. J Wells.
Dear Jo, Thank you so much for sharing your amazing experience! We’re thrilled to hear that your dental phobia has been conquered and that Dr. Lucjani Zallemi, Dr. Ashraf, and Anna provided such exceptional care. Your kind words mean the world to our team. We’re delighted you love your new smile — keep enjoying those mirror moments! Kind regards, Dentaprime UK Team
Fantastic experience: Alice has been very professional and welcoming
Dear Oscar, Thank you for your kind words! We're glad Alice made you feel welcome and supported. Kind regards, Dentaprime UK Team
Fantastic experience: Everyone is polite I was well looked after by james hoare he has great energy and all other staff are top notch to
Dear Paul, Thank you for your fantastic feedback! We’re delighted to hear James Hoare and the whole team made you feel well looked after. Your kind words mean a lot to us! Kind regards, Dentaprime UK Team
Fantastic experience: thank you to the all team of Dentaprime, enjoy your holidays and i will see you in November for my next stage. so far so good.
Dear Piotr, Thank you for your kind message! We’re glad to hear everything is going well so far. Enjoy your holidays, and we look forward to seeing you in November for your next stage. Kind regards, Dentaprime UK Team
Fantastic experience: Brilliant professional prompt service throughout.
Dear Dan, Thank you for your kind words! We’re delighted to hear you experienced professional and prompt service throughout. Your feedback means a lot to us! Kind regards, Dentaprime UK Team
Fantastic experience: So far excellent service James patient care advisor charming young man
Dear Helen, Thank you for your kind words! We’re delighted to hear James made such a positive impression. We’ll be sure to pass on your lovely feedback to him. Kind regards, Dentaprime UK Team
Fantastic experience: Very impressed with the service so far! The receptionist is very welcoming.
Dear Carl, Thank you for your kind feedback! We’re pleased to hear you had a great experience with our receptionist and service. Kind regards, Dentaprime UK Team
Fantastic experience: Great service and facilities can't fault it. Also everyone is polite
Dear Peter, Thank you for your kind words! We’re delighted to hear you enjoyed our service and facilities, and that our team made a positive impression. Kind regards, Dentaprime UK Team
Fantastic experience: Excellent reception and staff very supportive
Dear Anthony, Thank you so much for your kind words! We’re delighted to hear you had an excellent experience with our reception and supportive staff. Your feedback means a lot to us, and we’re glad we could make you feel welcome. Kind regards, Dentaprime UK Team
Fantastic experience: Met by James. Very polite. Very clean building and friendly staff
Dear Christopher, Thank you for your kind words! We're glad you had a positive experience with James and found the clinic clean and welcoming. It means a lot to our team! Kind regards, Dentaprime UK Team
Fantastic experience: Great facilities and all staff are friendly and efficient
Dear Robert, Thank you for your great feedback! We’re happy to hear you were pleased with our facilities and team. Your support is truly appreciated! Kind regards, Dentaprime UK Team
Fantastic experience: 5 star service from james hoare really entertaining.
Dear Arron, Thank you for the 5-star review! We're so glad to hear James Hoare made your visit both enjoyable and memorable. We'll be sure to pass on your kind words! Kind regards, Dentaprime UK Team
Fantastic experience: We love Dentaprime, sedation and initial surgery were great. 6 months later.... I'm do happy I went with these guys. I hate injections. They knew how to distract me for 1st injection, then how to get rest done with no feeling. So gentle and caring. Would recommend to anyone with phobia. Now 6 monthly visits to look forward to for check ups. Keep up the great work guys bringing fresh smiles across the UK at less than half the price of other quotes I had.
Hi there, That's so great to hear! We're thrilled that your surgery went well, and don't worry, your permanent bridges will be superb. We pride ourselves on our expert lab techs who provide amazing teeth daily! We wish you all the best, and look forward to welcoming you back! Kind regards, Dentaprime UK Team
Fantastic experience: Excellent from start to finish hope to see you again soon
Dear Keith, Thank you so much for your kind words! We’re delighted to hear you had an excellent experience from start to finish. You're always welcome back! Kind regards, Dentaprime UK Team
Fantastic experience: Very good customer service. Very welcoming and comes across as extremely professional and going through the process and hopefully I have a great outcome.
Dear Stephen, Thank you for your thoughtful feedback! We’re glad to hear you felt welcomed and well cared for. We’re here to support you every step of the way and are confident you’ll have a great outcome! Kind regards, Dentaprime UK Team
Fantastic experience: Great service each and everytime very polite staff james and kate kept me relaxed and entertained whilst i was waiting 5 star clinic. Would highly recommend.
Dear Andrea, Thank you so much for your kind words and recommendation! We're thrilled to hear you've had a great experience every time. James and Kate will be so pleased to know they helped you feel relaxed and entertained. Kind regards, Dentaprime UK Team
Fantastic experience: Everyone is well mannered. Every part of the process was explained step by step making it more reassuring, and very professional.
Dear Roger, Thank you for your kind feedback! We’re so pleased to hear you felt reassured and well-informed throughout your experience. Our team takes pride in providing clear, professional care every step of the way. Kind regards, Dentaprime UK Team
Fantastic experience: From when I entered the building. I was given a warm welcome from the receptionist, and all other staff especially james hoare his a ball of energy!
Dear Egon, Thank you for your lovely feedback! We're so glad you felt warmly welcomed by our team. James Hoare will be thrilled to hear your kind words – he certainly brings great energy to the clinic! Kind regards, Dentaprime UK Team
Fantastic experience: Brilliant service from James hoare really knows how to greet and treat people with the best care.
Dear C.S. Kuljeet, Thank you so much for your kind words! We're thrilled to hear James Hoare made such a positive impact on your visit. We’ll be sure to pass along your lovely feedback to him. Kind regards, Dentaprime UK Team
Fantastic experience: Exceptional customer service from all staff especially james. Amazing facilities never seen anything like it before and great communication.
Dear William, Thank you so much for your wonderful feedback! We’re delighted to hear you enjoyed our facilities and received exceptional service, especially from James. We’ll be sure to share your kind words with the team! Kind regards, Dentaprime UK Team
Fantastic experience: Absolutely lovely people work here ...greetings from Northumberland UK ❤️❤️❤️
Dear John, Thank you so much for your lovely message! We’re delighted to hear you had a great experience. Kind regards, Dentaprime UK Team
Negative experience: Where do I start. Dental treatment is something I had always feared but know I had to do something about my teeth and did a lot of research before deciding to go with Dentaprime. The consultation beforehand, the enviroment and the warm and friendly professional staff contributed to me deciding to go with Dentaprime. I was thinking to go with a company that my daughter and son-in-law had used in Istanbul Turkey based on how Attentive the team was especially the aftercare, my daughter had 4 implants only and my Son-in-law had major work similar to mine and the after care they received in Turkey was . However, i decided to go with Dentaprime based on the reviews, and the concept of feeling more secure with a UK company. However, once I had signed up with Dentaprime it really started going down hill. On the day of my actual appointment to start the actual work i started to have regrets of not going to Turkey. - I was told to arrive at my appointment 1 hour beforehand, my appointment was 1pm, arrived at 12pm, however did not get seen until gone 3pm - in that time I sat in the waiting room watching people come and go and NO STAFF explaining to me the reason for the delay or long waiting time. When I tried to ask the staff in the waiting area the reason the the long wait, her response was, you will be told when you are eventually called in. I was meant to feel that I should not even have asked the question. Obviously, by now I had become anxious and was ready to walk out and cancel the whole thing, by 3pm I was called in. No apology, no explanation, staff were just task focus. The doctor who carried out the sedation process was the only person who should some form of professional human concept towards me, explaining how delays can happen, agreeing that someone should have kept me in the loop regarding the delay etc. Eventually the sedation and the calm approach of the doctor administering the sedation helped me to relax and go with the plan of the major dental surgery, focusing on the amazing outcome I am expecting. However it got worst. After the surgery, I had very high blood pressure which was taking sometime to regulate back to normal, eventually it did and was sent home to return the next day for temp implants. To be honest, I felt OK and the above concerns regarding the lack of customer care after signing up with Dentaprime became more less in my mind. I arrived for the temp implants fitting, this was so good, the dentist was so professional and caring top marks to him. However my main concern is the after care. As I said implants were fitted and I was given a branded bag with various medication in there. - No explanation was given about the meds apart from a leaflet in the bag written in small English prints. - Items in the above bag did not match the list. e.g. 6 paracetamol no ibuprofen. - No explanation of what pain i may feel when what symptoms would need emergency input. - I have had to by my own pain killers Co-dydramol to deal with the extreme pain i have been having post op. -i have signed myself of work on sick leave for another week now although, I was led to believe that after a few days I would be able to return back to work. I have not had nothing to eat since the op and temp implants apart from liquid food and this is now day 5. Although I was told the opposite at the pre consultation, which I now see that they were undercover sales expert and not a medical person with the patients interest at the heart of the process. - I don't understand how having gone through such a major op, top and bottom gum restricted and all teeth removed and temp implants that they send you home and don't have any aftercare plan or process in place. The next time they have scheduled to see me is in 5 months time - However ib the past 5 days post op i have really become unwell physically, as the pain in my mouth is so bad that it has also impacted on my mental health, my children are worried and wished I had gone to Turkey as they had wanted all along as the post op care for 5 days would have helped me so much.
Dear Sandra, Thank you for taking the time to share such a detailed and honest review. We’re truly sorry to hear that aspects of your experience did not meet your expectations — particularly around communication, delays, and aftercare support. This is not the standard of care we strive to provide, and your feedback is being taken seriously. While we’re pleased that certain members of our clinical team made a positive impression, we regret the anxiety and discomfort you’ve experienced, especially during what should be a carefully supported recovery process. Ensuring every patient feels informed, cared for, and reassured — both before and after treatment — is incredibly important to us. Your comments have been shared with the relevant teams for internal review and improvement. In the meantime, we would like to follow up with you directly to offer support and discuss your case further. Please contact us at [email protected] so we can assist you as a priority. Kind regards, Dentaprime UK Team
Fantastic experience: Great building and staff and I recieved 5 star customer service from james.
Dear Simon, Thank you for your kind words! We're thrilled you enjoyed our clinic and received 5-star service from James. We’ll be sure to pass your feedback on to him! Kind regards, Dentaprime UK Team
Fantastic experience: Best thing I ever done my smile is amazing thank you Dentaprime.
Dear James, Thank you so much for your wonderful feedback! We're thrilled to hear you love your smile. It’s been a pleasure having you with us! Kind regards, Dentaprime UK Team
Fantastic experience: Very happy with the service. The patient care team are very professional and efficient.
Dear Neil, Thank you so much! Top quality service is the only kind we serve here at Dentaprime. Thank you for recognising this! Kind regards, Dentaprime UK Team
Fantastic experience: Great welcoming atmosphere all the time no complaints.
Dear Eddy, Thank you for this, we want everyone to feel welcomed and appreciated at our clinic, we know how daunting dental treatment can be and we're here to change that narrative. Kind regards, Dentaprime UK Team
Fantastic experience: Absolutely brilliant level of care and professionalism! If I could give 10 stars I would. The dental technicians that took care of me were fantastic. Their level of care begins at as soon as you walk through the door. They were considerably cheaper than I was quoted locally in Bournemouth. I would have have no hesitation in recommending Dentiprime to anyone. Massive thankyou to the young lady who done my final fitting!! She was fantastic and an absolute perfectionist.
Dear Anthony, Thank you so much for your fantastic review! We're thrilled to hear you felt well cared for and appreciated the professionalism of our team. We'll be sure to pass your kind words on to the dental technicians, especially the young lady who handled your final fitting. Your recommendation means a lot to us! Kind regards, Dentaprime UK Team
Fantastic experience: Really happy with the way I was treated whilst waiting to be seen. James was very calming and took away all my nerves.
Dear Sarnejt, We're so happy to read this, James' attentiveness and calmness really helps people during their first treatments. Kind regards, Dentaprime UK Team
Fantastic experience: Great experience, and lovely staff. I am really happy with all the work I have had done so far.
Dear Terry, We're so pleased that your time here was well spent, and that our staff were all lovely. We'll make sure that you're happy with the result too! Kind regards, Dentaprime UK Team
Fantastic experience: 3/6/25. Initial phone call from nico, absolutely made my day.booked in for consultation to have dental implants. Absolutely no need to risk your health by going to turkey. Will update a before and after as I have 3 missing front teeth. Update. Had my appointment and pleasantly surprised, james who looked after me, always smiling.staff are all awesome.
Dear Mark, Thank you so much for sharing your positive experience! We're delighted that Nico made such a great impression on your initial call. We're here to support you every step of the way with your dental implant journey and look forward to seeing your before and after updates. Your health and safety are always our top priority. Kind regards, Dentaprime UK Team
Fantastic experience: Really impressed state of art building and 5 star customer service
Dear Seni, Thank you for your kind words! We’re delighted you were impressed with our clinic and the service you received. Your support means a lot to us! Kind regards, Dentaprime UK Team
Fantastic experience: Thank You to Dr Pental Katarzyna for all your hard work and giving me the beautiful smile.
Dear Krzysztof, Thank you so much for your kind words! Dr. Pental Katarzyna and the whole team are thrilled to hear you’re happy with your new smile. We truly appreciate your feedback! Kind regards, Dentaprime UK Team
Fantastic experience: Since I started my treatment I have had no issues 5 star service from All
Dear Luke, Thank you so much, we're so happy that your treatment here was fantastic, we'll continue to provide stellar service. Kind regards, Dentaprime UK Team
Fantastic experience: Fantastic staff, very professional surgeons ,sparkling clean and well organised. I started my treatment and from the first appointment I was extremely impressed by the kindness of all staff. It makes coming to dentist a pleasure not a stressful ivent. Keep it up !
Dear Yana, Thank you so much for your wonderful review! We're delighted to hear that you've had such a positive experience with our team. It means a lot to know that our professionalism, cleanliness, and organisation stood out to you, and that we’ve been able to make your visits enjoyable rather than stressful. We truly appreciate your kind words and encouragement. Looking forward to seeing you at your next appointment! Kind regards, Dentaprime UK Team
Fantastic experience: Excellent service, I was treated well by all staff very pleasant. I Look forward to coming back.
Dear Kenneth, We're so pleased, thank you for your kind review. We look forward to welcoming you back soon! Kind regards, Dentaprime UK Team
Fantastic experience: A polite and courteous time very good. Well done James
Dear Gilbert, Thank you so much, James is always polite and courteous as is all of our staff. We're so glad that you acknowledge this. Kind regards, Dentaprime UK Team
Fantastic experience: Great set up and professional service can't complain.
Dear Harry, We're so pleased to hear this, thank you for your review and kind words. We wish you all the best! Kind regards, Dentaprime UK Team
Fantastic experience: Very Nice clean building. Staff are friendly and efficient.
Dear Nathan, Thank you for taking the time to write this and for deciding to come to our clinic to continue your treatment. We wish you all the best! Kind regards, Dentaprime UK Team
Fantastic experience: Excellent service. The building is something out of a sci fi movie. Really hygienic.
Dear Trevor, We're so pleased, thank you for your review. We work hard to make sure our clinic is spotless, and we'll work hard to ensure it remains this way. Kind regards, Dentaprime UK Team
Fantastic experience: Great customer service from dee, james, azvini, Kate, Alice, krista.
Dear Colin, We're so thankful that your appreciate our team, we're proud of every one of them and are so glad that they're with us. Kind regards, Dentaprime UK Team
Fantastic experience: James always gives amazing service top man. aswell as the rest of the staff.
Dear Rashed, Thank you for this, James is wonderful and our staff are equally as amazing. We appreciate you recognising their efforts. Kind regards, Dentaprime UK Team
Negative experience: They are unprofessional they sent me somebody’s else’s scan and instead of them to find a way out in sorting out the situation they decided to end the call. Unprofessional
Dear Ifeoma, Thank you for your review. We're very sorry that this happened to you, and are shocked that our service centre did this. We will contact them immediately and have this addressed for you. Apologies for the inconvenience. Kind regards, Dentaprime UK Team
Fantastic experience: Fantastic staff, always made to feel welcome everyone is always smiling and happy.
Dear P, Thank you so much for your wonderful feedback! We're delighted to hear that our team made you feel so welcome and that their positivity shines through. Your kind words really motivate us to keep delivering great service! Kind regards, Dentaprime UK Team
Fantastic experience: From the very start the service has been great really impressed with the staff and the hospitality.
Dear Alexander, Thank you for your lovely feedback! We're so glad to hear you've had a great experience from the very start. It's wonderful to know our staff and hospitality left a strong impression — we truly appreciate your support! Kind regards, Dentaprime UK Team
Fantastic experience: Really Professional customer service and high class clinic would highly recommend
Dear Lloyd, Thank you for your kind words! We're delighted to hear you found our customer service professional and our clinic of a high standard. Your recommendation means a great deal to us — we look forward to welcoming you back! Kind regards, Dentaprime UK Team
Fantastic experience: James hoare, was very helpful and friendly easy to talk to made my experience pleasant.
Dear Sellam, Thank you for your wonderful feedback! We're so pleased to hear that James Hoare made your experience a pleasant one. His friendly and helpful approach truly reflects the standard we aim to provide — we’ll be sure to pass on your kind words! Kind regards, Dentaprime UK Team
Positive experience: James HOARE I wanted to give a shoutout to this receptionist who was really kind and helpful
Dear Michael, Thank you so much for your lovely feedback! We’re thrilled to hear that James Hoare made such a positive impression — we’ll be sure to pass on your kind words. It means a lot to our team when individual efforts are recognised! Kind regards, Dentaprime UK Team
Fantastic experience: Can't fault the service everyone is always happy and welcoming
Dear Bryan, Thank you so much for your kind words! We're delighted to hear that you’ve felt welcomed and well looked after, it really means a lot to the whole team. We look forward to seeing you again soon! Kind regards, Dentaprime UK Team
Fantastic experience: Great experience very polite staff in the waiting area especially James!
Dear Stefan, We're so thankful, thank you so much for your kind review towards our staff, especially James. We look forward to welcoming you back! Kind regards, Dentaprime UK Team
Fantastic experience: Great service from all staff and james is a wonderful young man. The communication is great no complaints so far
Dear Mohammed, Thank you for your wonderful feedback! We're delighted to hear you’ve had great service from our team, and we’ll be sure to pass your kind words on to James, he’ll be thrilled to hear it. Excellent communication is something we take pride in, so it’s great to know you feel well informed. Looking forward to continuing to support you! Kind regards, Dentaprime UK Team
Negative experience: Wouldn't recommend anyone to use they service, I declined photo's to be taken, they questioned me in a front of other patient and embarrassed me. They haven't completed the consultation process what I paid for. So disappointed
Dear Ar, We’re very sorry to hear that you felt uncomfortable during your visit. Patient privacy and dignity are extremely important to us, and we regret that your experience did not reflect the standards we aim to uphold. We understand your disappointment and would appreciate the opportunity to look into this further. Please feel free to contact us at [email protected] so we can address your concerns directly and appropriately. Kind regards, Dentaprime UK Team
Fantastic experience: Great place, great people. They truly changed my life. Highly recommend
Dear Sabine, Thank you for your kind words! We're truly honoured to have been part of your journey and so happy to hear we made such a positive impact. Your recommendation means a lot to us! Kind regards, Dentaprime UK Team
Fantastic experience: Brilliant professional service would recommend this service to anybody forget about Turkey go to London.
Dear John, Thank you so much for your fantastic feedback! We're thrilled to hear you were impressed with the service and would recommend us so highly. Your support means the world to us, and we agree, world-class care is right here in London! Kind regards, Dentaprime UK Team
Fantastic experience: So far so good,great service & lovely people.
Dear Andy, Thank you for your kind words! We're so glad to hear things are going well and that you've had a great experience with our team so far. We look forward to continuing your journey with us! Kind regards, Dentaprime UK Team
Fantastic experience: First visit today and found the team and the clinic very impressive
Dear Peter, Thank you for your lovely feedback! We're so pleased to hear that your first visit left a great impression. It means a lot to us that you found both our team and clinic impressive, we look forward to welcoming you back soon and supporting you throughout your journey. Kind regards, Dentaprime UK Team
Fantastic experience: As always excellent service , even James the Arsenal fan was tolerant of me !!
Dear Paul, Hi [Reviewer’s Name], Thank you for the kind words! We're always happy to hear you've had another great experience with us. And we're especially impressed that James managed to stay diplomatic despite the football rivalry, true professionalism! We look forward to seeing you again soon! Kind regards, Dentaprime UK Team
Fantastic experience: Great service from all the paitent care team really well mannered
Dear Charles, We're so pleased to hear this! Our patient care team always do their best to make sure that every treatment is just as good as the last, if not better! Kind regards, Dentaprime UK Team
Fantastic experience: Fantastic staff. James and crew in the waiting area put you at ease. Examinations and x-rays are comfortable and straight forward. Thanks to everyone at Dentaprime for making the journey easy and comfortable.
Dear Steve, Thank you so much for your kind words! We're thrilled to hear that James and the team helped put you at ease, creating a relaxed and welcoming environment is so important to us. We're also glad to know your examinations and x-rays were comfortable and straightforward. It’s been a pleasure to support you on your journey, and we truly appreciate you taking the time to share your experience. We look forward to seeing you again! Kind regards, Dentaprime UK Team
Fantastic experience: Great facilities All staff are amazing especially James.
Dear Brett, Thank you so much, we pride ourselves on our staff and our facilities, it's what makes us the best dental clinic in the UK! Kind regards, Dentaprime UK Team
Fantastic experience: Brilliant place. Very professional, personable and efficient.
Dear Allen, Thank you so much for this review. Brilliant patients deserve brilliant treatment, we're glad we could accommodate. Kind regards, Dentaprime UK Team
Fantastic experience: Brilliant service from James and Kate really well mannered
Dear GK, Thank you very much! James and Kate are an excellent team and truly reflect our ethos of teamwork. Kind regards, Dentaprime UK Team
Fantastic experience: Great facilities and great staff especially James really nice man
Dear John, Thank you very much! We'll make sure that James sees this review, he'll be over the moon! Kind regards, Dentaprime UK Team
Fantastic experience: I was made feel very welcome by dwon and karimah on the ground floor also James on 3rd floor his a ball of energy
Dear Anthony, Thank you so much for your lovely feedback! We're delighted to hear that Dwon and Karimah made you feel welcome on the ground floor, and that James brought his usual energy and enthusiasm on the third floor. We'll make sure they all hear your kind words, it means a lot to the team! Kind regards, Dentaprime UK Team
Fantastic experience: Service is good, I have been well treated and the communication is very good
Dear Gabrie, Thank you for your kind review! We're glad to hear you've been well treated and that our communication has met your expectations. Providing excellent service and clear communication is very important to us, we really appreciate your feedback! Kind regards, Dentaprime UK Team
Fantastic experience: Everything handled well, James was excellent and very professional when I got up to the third floor. All round professional experience !
Dear Liam, Thank you for your great feedback! We're so pleased to hear that everything was handled smoothly and that James provided such excellent, professional care. It's wonderful to know you had an all-round positive experience, we really appreciate you taking the time to share it. Kind regards, Dentaprime UK Team
Negative experience: I called to get a quote and was met with a very sassy customer service representative who was rapidly trying to upsell me before I could even clarify what I was asking for a quote for! I never leave reviews, but if this is what this company are like on a call, god forbid how they treat clients in real life. LUCKY ESCAPE
Dear Jack, Thank you for your feedback, and we’re sorry to hear about your experience when contacting us. We always aim to offer clear, helpful, and respectful service — especially during the initial stages of enquiry. Your comments have been shared with our team for review, and we’ll use this to ensure our communication remains informative without being overwhelming. If you'd like to give us another chance or discuss your concerns further, please feel free to reach out to [email protected]. Kind regards, Dentaprime UK Team
Negative experience: Appalled by their hard sell and lack of professionalism. Have just wasted 20 mins of my life trying to explain that I was not prepared to spent £800 in travel costs for an assessment which costs £99 when I can get it free locally. The agent was so rude I had to hang up and block their number. Avoid, huge red flag. Further update: the agent immediately sent me an invoice for £299 cancellation fee which was never mentioned at any point until I cancelled. I won't be paying because they have no legal right to levy this fee and have been told this. Is this the type of company that anyone would trust to provide health care?
Dear Gillian, Thank you for taking the time to share your feedback. We’re genuinely sorry to hear that your interaction with our team left you feeling this way. We aim to communicate clearly and respectfully at all times, and we regret that this was not your experience. Our consultation and cancellation policies, including any related fees, are explained during the booking process and in our written terms. However, we understand that misunderstandings can happen, and we’re happy to review this with you directly if you wish. If you’d like to speak further, please contact us at [email protected] so we can assist. Kind regards, Dentaprime UK Team
Fantastic experience: Done and over, I am very happy with my end result.
Dear Gabriele, Thank you so much, we're so pleased that your end result matched your expectations! We look forward to welcoming you back! Kind regards, Dentaprime UK Team
Fantastic experience: Very impressed with first appointment. Looking forward to next part...
Dear James, Thank you, we look forward to welcoming you back! Kind regards, Dentaprime UK Team
Fantastic experience: Really well run clinic, Great service from all staff especially from James and dee really polite
Dear Carlos, We're so pleased that this was your take away from our clinic. We strive to provide the best service possible, and look forward to continuing this with each and every patient who comes to Dentaprime. Kind regards, Dentaprime UK Team
Negative experience: Attended the checkup, signed an agreement about the treatment. And the problems started..That agreement was broken by Dentaprime, which decided to change the treatment without discussing it with me first. Attended a meeting with an admin employee to check how things were going after having received part of the treatment. Raised the issue with her, as her colleagues asked me to do.. To get treated like a child, and in a authoritive manner being told the first stage of my treatment had been done. She didn't even bother in checking the agreement, and a week later I am still waiting for them to contact me as she reassured me that they would. Not keen on being on the waiting room and getting a lot of attention from the staff to be asked to fill a positive review online either. Guys professionalism is the way to get those positive reviews. Do no need the silliness, just genuine care.
Dear Pilar, Thank you for your feedback. We're very sorry to hear that you felt your concerns were not taken seriously and that communication around your treatment plan fell short of expectations. This is not the experience we want any of our patients to have. Your comments have been noted and shared with the relevant team for internal review. We always aim to provide professional care and transparent communication, and we regret if you felt this was not reflected in your recent interactions. If you’re still waiting to be contacted, please feel free to reach out to us directly at [email protected], and we will ensure someone follows up with you promptly. Kind regards, Dentaprime UK Team
Fantastic experience: Thank you so much, Alice, Krista and Calum were exceptional. Much credit to them!
Dear John, Thank you so much for your kind words! We're thrilled to hear that Alice, Krista, and Calum made such a positive impression, we'll be sure to pass along your appreciation to them. Your feedback means a lot to us! Kind regards, Dentaprime UK Team
Fantastic experience: What a lovely experience felt so welcome from the get go, dee karimah and azvini at the front desk are amazing
Dear Dale, Thank you for sharing such a lovely review! We’re delighted to hear that Dee, Karimah, and Azvini made you feel so welcome from the very start. Your kind words truly brighten our day! Kind regards, Dentaprime UK Team
Fantastic experience: Great service from james kate and all other staff would highly recommend dentaprime to anyone thinking of getting implants.
Dear Ian, Thank you for your kind words and recommendation! We're thrilled to hear that James, Kate, and the entire team provided you with great service. Your support means a lot to us, and we're here whenever you or anyone you know needs implant care. Kind regards, Dentaprime UK Team
Fantastic experience: KARIMAH and JAMES the hosts were extremely, polite, proffesional and welcoming on arrival and made me feel at ease instantly. All the staff were lovely and the site is extremely professional and clean . But with james and karimah putting me at ease straight away made whole experience easier . HIGHLY RECOMMEND .
Dear Deano, Thank you so much for your wonderful feedback! We're delighted to hear that Karimah and James made such a positive impression and helped you feel at ease from the moment you arrived. It’s fantastic to know that the entire team contributed to making your experience a great one. We truly appreciate your recommendation! Kind regards, Dentaprime UK Team
Fantastic experience: Great experience today All staff were exceptional. Especially Dee , Karimah and Anna. Would definitely recommend Dentaprime.
Hi there, We're thrilled that your experience with us was great, we're so proud of our colleagues who manage to provide the most stellar treatment possible - and we're glad that this was your experience. Kind regards, Dentaprime UK Team We're so
Fantastic experience: Great service from james, dee and azvini really pleased great exprience
Dear Marco, Thank you so much for your kind feedback! We're thrilled to hear you had a great experience and that James, Dee, and Azvini made a positive impression. Your satisfaction means a lot to us, and we truly appreciate you taking the time to share it. Kind regards, Dentaprime
Fantastic experience: Really professional from top to bottom state of the art building everything is modern staff are friendly especially James really pleased so far
Dear Alexandru, Thank you for your kind words! We're delighted to hear that you're pleased with your experience and impressed by our modern facilities. It's great to know that James and the team made you feel welcome, your feedback truly means a lot to us. Kind regards, Dentaprime UK Team
Fantastic experience: Great first experience, very friendly and professional and James was number one made me very relaxed
Dear Gary, Thank you for your wonderful feedback! We're so glad your first experience with us was a positive one. It's great to hear that you felt relaxed and well looked after, James will be especially pleased to know he made such a great impression. Kind regards, Dentaprime UK Team
Fantastic experience: From start to finish all the staff at Dentaprime have been fantastic. So well looked after at every moment throughout the process. Especially Dr. Anna who I owe my new ability to smile properly now and forever. Thank you everyone ❤️❤️
Dear Stuart, Thank you so much for your wonderful and touching review! We’re truly honored to have been part of your smile journey. Dr. Anna and the entire team will be thrilled to hear your kind words. It means the world to us that you feel so well cared for — we look forward to supporting you always! Kind regards Dentaprime UK Team
Fantastic experience: Clean building, everyone is polite especially james and Dee would especially highly recommend
Dear Dan, Thank you so much for your kind recommendation! We’re delighted to hear you found our building clean and our team, especially James and Dee, polite and welcoming. We truly appreciate your support and look forward to seeing you again! Kind regards, Dentaprime UK Team
Fantastic experience: Great experience so far really pleased with the service James is a top man
Dear Nicky, Thank you for your wonderful feedback! We’re so pleased you’re happy with the service and that James has made such a great impression. We look forward to continuing your journey! Kind regards, Dentaprime UK Team
Negative experience: Very poor aftercare. Failed procedures resulting in infection. Only positive is I'm speaking on behalf of my partner and not me. One star given as it won't let me post a zero.
Fantastic experience: James always makes me feel at ease and Karen does an impeccable job quietly and professionally behind the scenes
Dear Maggi, Thank you so much for your kind words! We’re delighted to hear James makes you feel at ease and that Karen’s professionalism behind the scenes hasn’t gone unnoticed. We truly appreciate your feedback and look forward to continuing to provide you with excellent care! Kind regards, Dentaprime UK Team
Fantastic experience: Tnx very much to the dentaprime team. reception staff, doctors. especially the surgeon Jasmin. I am happy to have chosen this clinic.
Dear Zivile, Thank you for your review! Kind regards, Dentaprime UK Team
Fantastic experience: Very good experience, great staff especially James
Dear Terry, Thank you for your kind words! We're so happy you had a very good experience and that James stood out to you. We look forward to seeing you again soon! Kind regards, Dentaprime UK Team
Fantastic experience: James was excellent, shame he’s an Arsenal fan . Very good service
Thank you for the great feedback! We’re delighted to hear James provided excellent service — and don’t worry, we love him even if he’s an Arsenal fan! Looking forward to welcoming you back soon! Kind regards, Dentaprime UK Team
Fantastic experience: Very friendly, met James, dee, and karimeh, lovely people
Dear Tim, Thank you for your lovely feedback! We’re so happy to hear you had a great experience with James, Dee, and Karimah — they truly are wonderful people. We appreciate you taking the time to share this and look forward to seeing you again soon! Kind regards, Dentaprime UK Team
Fantastic experience: Was a great facility was very welcoming James was very helpful very up to date
Dear Luke, Thank you for your kind feedback! We're delighted to hear you found our facility welcoming and that James was helpful and knowledgeable. We appreciate you taking the time to share your experience and look forward to welcoming you again soon! Kind regards, Dentaprime UK Team
Fantastic experience: Oh wow ! Dentaprime went beyond my expectations from the moment I arrived with their hygiene standards and the state of the art highly visible next level futuristic setup . Also I think the charm from James coordinating everyone here makes everyone feel relaxed . Thanks for the experience so far , very professional
Dear Steve, Wow – thank you for such an amazing review! We’re so pleased to hear that our hygiene standards, technology, and overall environment exceeded your expectations. Creating a professional yet relaxed atmosphere is something we really care about, and we're so glad James made you feel at ease – he’ll be thrilled to hear your kind words. Thank you again for your trust in us, and we look forward to continuing this journey with you! Kind regards, Dentaprime UK Team
Fantastic experience: I like all the work that dentaprime have done for me so far. The customer experience when inside the premises is excellent. I was seen by James today and Kate very friendly and welcoming. The same can’t be said when talking on the phone!
Dear Will, We're so pleased that you're happy with our work. Our staff do their best to provide the best experience and we're so happy you took the time to write about them. We look forward to welcoming you back! Kind regards, Dentaprime UK Team
Positive experience: Lovely staff, immediately denture broke a few times but happy with the results.
Dear Laima, Thank you for your kind words about our staff. We’re sorry to hear about the issues you experienced with your denture but are glad that you’re happy with the results overall. Please don’t hesitate to reach out if you need any further adjustments or support—we’re here to help! Kind regards, Dentaprime UK Team
Fantastic experience: Doctor aza is very fantastic y very friendly. She explained to me all the treatments.this I gave her 5 starts
Dear Martha, Thank you so much for your wonderful feedback! We’re delighted to hear that Dr. Aza provided such fantastic and friendly care, and that she took the time to explain all your treatment options clearly. We truly appreciate your 5-star rating and look forward to supporting you throughout your treatment journey! Kind regards, Dentaprime UK Team
Fantastic experience: All staff very friendly and happy always willing to help facilities are very clean really pleased so far!
Dear Robert, Thank you for your kind words! We're so pleased to hear that you've had a positive experience with our friendly team and clean, welcoming facilities. Your feedback means a lot to us, and we're glad you're happy so far—we look forward to continuing your journey with you! Kind regards, Dentaprime UK Team
Fantastic experience: Fantastic service and experience, start tp finish. Staff from reception to surgery are excellent without exception. Thankyou for allowing me to smile for the first time in 20 years
Dear Consumer, Thank you so much for your wonderful review. It truly means the world to us to know we’ve made such a positive impact on your life. Hearing that you're smiling confidently for the first time in 20 years is incredibly moving for our entire team. From reception to surgery, we’re all grateful to have been part of your journey. Thank you for trusting us — we’re honoured to have helped you rediscover your smile. Kind regards, Dentaprime UK Team
Fantastic experience: Great customer service from all staff if I could put 6 stars I would everything has been smooth sailing.
Dear Chay, Wow, thank you so much for the amazing feedback! We're absolutely delighted to hear that your experience has been smooth sailing and that our team's customer service stood out. Your kind words and virtual 6 stars mean the world to us! We look forward to seeing you again soon. Kind regards, Dentaprime UK Team
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