
Hitchin Dental

Information about Hitchin Dental
SG5 1NQ, Hitchin
Opening hours
- sunday: (closed)
- monday: 8h-17:30
- tuesday: 8h-19h
- wednesday: 8h-19h
- thursday: 8h-17:30
- friday: 8h-17:30
- saturday: 8:30-13h
Welcome to Hitchin Dental
We provide family-friendly dental care within relaxing surroundings in the heart of Hitchin. Our approachable team – including experienced dental professionals, considerate dental nurses and cheerful reception staff – is committed to making your time with us as comfortable as possible.
We provide a full range of general and cosmetic dental treatments to bring out the very best in your smile, as well as offering the highest clinical standards.
Our comment from Best Dentists about Hitchin Dental:
Hitchin Dental is renowned for its exceptional service and patient care. Many clients have praised the staff for their professionalism, kindness, and ability to put nervous patients at ease. Here are some highlights based on user reviews:
- Expertise and Compassion: Numerous patients have expressed their gratitude towards dentists like Katy Forbes, Kunal Patel, and Vikash Dave for their compassionate approach and excellent dental skills. Many felt reassured during procedures, which significantly helped reduce anxiety.
- Excellent Customer Service: The reception staff, especially individuals like Imogen, have been highlighted for their friendliness and efficiency, making the process seamless from booking to treatment.
- Pain-Free Experience: Many clients reported painless procedures, which is a significant factor for those who fear dental visits. Kunal Patel and Michael Steeden are frequently mentioned for their gentle treatment methods.
- Comprehensive Care: Patients appreciate the thorough examinations and clear communication regarding dental health and treatment options, ensuring they are well-informed throughout their care.
Overall, Hitchin Dental is highly recommended for its friendly atmosphere, skilled team, and commitment to patient satisfaction. Many clients look forward to their visits, reflecting the quality of care provided by the entire team.
Services and Treatments
Hitchin Dental: Reviews
Fantastic experience: I needed an emergency dental appointment after I broke a tooth in a cycling accident. I was seen within an hour by dentist Katy Forbes. She explained the required procedure clearly before applying a temporary composite solution. Pain management was excellent and Katy was extremely kind and professional.
Fantastic experience: When I first came I had a different dentist, then I got changed to Isha Patel so glad I did she is an amazing dentist, thank you so much Isha for all you have done for me. And the dental nurses who helped as well.
Negative experience: Extremely disappointed with the customer service at Hitchin Dental. Despite being a paying patient, I've had to chase them repeatedly over several weeks just to get a simple issue resolved—something that should have been handled swiftly and professionally from the start. I was wrongly charged for a missed hygienist appointment that was rescheduled without my knowledge. There was no communication from the practice about the new appointment date, so naturally, I didn’t attend. When I raised the issue in person, I was told it would be looked into and someone would follow up with me. However, after four separate emails over the course of more than a month as well as visiting the surgery twice and calling twice, I still haven't received a proper response or resolution. It's incredibly frustrating to be ignored like this, especially when I’ve already paid and was simply trying to attend the appointment I’m entitled to. I have now cancelled all upcoming appointment and still haven't received my money back, of which I am owed £100. If they’re this unresponsive over emails, I seriously question how they handle patient care overall. Unfortunately, I have now actioned to recover my money through the bank. Really disappointing experience—would not recommend to anyone who values their time or proper service.
Fantastic experience: Imogen on reception is awesome she was so lovely with us both. Checking in and out was super easy. Thank you xx Jasmine the dentist was also super lovely. She gave great advice and was very helpful. All around a great visit. Thanks to you both and the dental nurse who's name I forgot. Apologies. Xxxx
Fantastic experience: Dental check went very well. The receptionist was friendly and welcoming and did not make me feel stupid when I arrived a day early for my appointment There had been a cancellation and she managed to fit me in straight away. Katie my dentist was very professional and made me feel comfortable throughout.
Positive experience: My son required urgent dental treatment after a rugby injury. When I contacted the dental surgery by phone I was given an appointment for the next morning and told that a dentist would call me after lunch. Due to the severity of the injury I took my son to the dental surgery to see if they would help. On sight, the receptionist could see how urgent the issue was and promptly found a dentist and team to help. From this point on, everyone at Hitchin dental were amazing - going above and beyond to sort the issue. A follow up appointment has been made and my son is confident he will feel better soon.
We're so glad we were able to help your son and that he is now okay. Thanks so much for sharing your experience, it's really appreciated!
Fantastic experience: I can’t rate Hitchin Dental high enough. As a very nervous patient, who has dodged the dentist for a number of years due to anxiety , I couldn’t have had a better experience. I had been in severe pain with a cracked tooth for a few days. I was put at ease and had a totally painless extraction. All the staff were so friendly and helped put me to relax. I’m not worried about my next appointment anymore. Thank you. Lynsay
Thanks for taking the time to leave a review for us Lynsay. It's much appreciated!
Fantastic experience: Kunal was great, he really put my mind at ease after a previous bad experience elsewhere. Highly reccomended.
Fantastic experience: Kunal is an asset to Hitchin dental. Since going on my Invisalign journey, he has been super helpful, clearly mapping out the most cost effective and pragmatic plan. I would highly recommend Kunal.
Thanks so much for the recommendation for Dr. Kunal.We'll pass on your kind words.
Fantastic experience: Yet another perect visit , outstanding team here i always feel at ease, a huge mention to the lady on reception immogen for an amazing service and thank you for all your help booking my treatments. Absolutely perect service. Big thanks Ashley g
Thank so much for taking the time to leave a review for us and for the 5 stars. Your support is much appreciated!
Fantastic experience: I was a very nervous person that needed someone to come with me to my appointment's but with the calm and caring help of Kunal I go to my appointment's by myself and the work he has done is second to none I would highly recommend Kunal to patient that are nervous
Thank you very much for sharing your experience Vickie. We're glad you felt comfortable during your visit. The 5 stars is much appreciated!
Fantastic experience: Brilliant staff. Friendly warm and welcoming. My dentist Katy is fantastic and couldn't sing her praises enough. The reception team are amazing and very helpful. Couldn't ask for a better practice.. highly recommend
Thank you Wayne. Your review and 5 stars is much appreciated!
Fantastic experience: Root canal surgery, about the most painless dental visit I've ever had. Absolutely brilliant. Michael Steeden I would recommend.
Thank you so much for your kind review!
Fantastic experience: My experience with Jeyan was great. She is welcoming and tolerant also explanation was clear
Thank you for the review and 5 stars Rosaline.
Fantastic experience: I had a routine check up and was very happy with the service and people there. I would definitely recommend!
Thanks so much for the review and recommendation Neil. It's greatly appreciated.
Fantastic experience: I've been a patient of Vikash Dave for many years. He's an excellent dentist. It's always a pleasure to see him (how many of us can say that about going to the dentists?). He has a very thorough approach, taking time to explain any issues. When I've had to have work done, it has always been painless and with high quality results. Absolutely no hesitation in recommending him.
Thank so much for sharing your experience Duncan and for the 5 star recommendation. It's great to hear you had such positive experiences with Dr. Vik.
Negative experience: I booked an appointment to see a hygienist and I was told to pay upfront prior to the procedure. I had to cancel the appointment a few days afterwards only to be told that refund will only be issued via a cheque which can take up to 14days to reach me. Unfortunately it's been over a month now and I have not received any cheque. I have called severally but the only thing I get is "head office has approved it and it should be with you in a few days". This is very disappointing and stressful, all I need is my money back.
Fantastic experience: I’m autistic and have been coming to see Katy and Michelle for a good while now and I’ve never felt so at ease at the dentist before! They’re so lovely and are able to have a laugh and joke with me and make the experience a good one every time to the point I now don’t mind coming to the dentist! These women are godsends!
Hi Ellie, we're so glad you had positive and comfortable experience with us recently. Thank you for your review and 5 stars your support means a lot!
Fantastic experience: I have seen Vikash for years. I am not the easiest patient but he always puts me at ease and works around my anxiety and never makes me feel silly or too much bother. Even though I know I am. His work is fantastic and he always goes to extra mile for his patients thanks Emma
Thanks so much for the lovely review for Vikash. We're delighted that you felt comfortable during your visit. We appreciate you sharing your experience and thank you for the 5 stars.
Fantastic experience: Best dentist in town - Katy Forbes ! I saw Katy for an emergency root canal treatment recently. Her treatments are conducted with such care and technical ability - I nearly fell asleep during my treatment! Highly recommend.
Fantastic experience: Super friendly dental staff at this practise. Fitted me in with no issues at all. Lovely receptionist and the best dentist I've ever had.
Thank you Lyndsay for your 5 gold stars and kind words.
Fantastic experience: First dentist visit in many years. The dentist was friendly and professional and explained my results very clearly. Highly recommended.
Fantastic experience: Amazing dental surgery. Celeste is very professional and has excellent skills with children.
Fantastic experience: Thx u for Rajan bhandal,she’s well looked my teeth even all done well Gud .so also reception staff also have soo Gud.i ll always recommended to this dental.Even very thankful I got this dental treatment they ll looked after the patient.Thx u soo much
Hi, thanks so much for your review and 5 stars. Your support means a lot.
Fantastic experience: Dr Kunal was great, highly recommended. My retainer wire was broken but he easily fixed it within the same appointment.
Fantastic experience: What can I say? To Dr Sophie and all the girls that have been so kind to me here at Hitchin Dental....thank you so, so much, for everything! Xxx
Fantastic experience: Visited hitchin dental this evening and was seen by katy. Katy is so lovely abd friendly and made me feel so calm and relaxed. I can't thank Katy and the other dental nurse enough for begin so kind and respectful thank you
Hi Sophie, it's great to hear about your positive experience with our team hear at Hitchin. Thank you for taking the time to leave a review and for the 5 stars!
Fantastic experience: Imogen at reception was very helpful today, kindly explained everything to me so i wasn’t waiting which was really appreciated
Thanks so much for your review and 5 stars!
Fantastic experience: My dentist Kunal Patel rebuilt my smile with composite bonding on my upper front four teeth. He did a wonderful job, it looks amazing and he is the best dentist I've ever had.
Hi Richard, thank you for taking the time to leave a review and sharing your experience with Dr. Patel with us. We're delighted to hear you are happy with the results achieved.
Fantastic experience: We went to this dentist, and the staff were very polite and friendly, and very understanding of my child who has special needs. The dentist (Rajan) took the time and patience and understood that my child has special needs and made it a pleasant experience for them. We have booked to return here for the follow up visit.
Fantastic experience: Myself, husband and 4 children had check ups yesterday with Isha, she and her 2 nurses were very friendly and made us all feel at ease. Isha explained to the children what she would be doing, explained to the children how important it was to brush twice a day & to limit the sugar intake, she was very thorough checking the X-rays too. We all came away feeling at ease and even booked in our 6 month check up. The receptionist was very friendly and helpful.
Fantastic experience: Myself and 3 boys aging between 15-5 come for our 1st check up today! My 5 year old was very nervous but the dentist Rajan was so good with him , she made him feel at ease and he let her check his teeth! Thank you so much for that!!! Rajan was great with them all and put their mind at ease about the colour of their teeth and how they looked! ( she said they had great teeth ) Im so glad we have swapped dentist and being seen on a Sunday was fantastic !!! Thanks guys !!
Fantastic experience: I have been visiting Hitchin Dental for a few years now and I'm very impressed with the level of care. Vikash and Rachel are great and always go out of their way to help you feel comfortable. The reception staff are always super helpful and kind also
Fantastic experience: Today I went for a root canal with Shivan Patel and his assistant who were absolutely incredible!! As a nervous patient who has only ever been sedated and never experienced an injection i was amazed at how painless the whole experience was. They were so so lovely, made me feel so comfortable and relaxed and honestly only thing that wasn't the nicest was achy jaw because of keeping mouth open, other than that it was absolutely fine and if I can do it ANYONE CAN!!! Didn't hurt at all, didn't even feel the injections only tasted it a bit (yuk), also I'm a fainter and I didn't feel faint... Thank you all so much for looking after me today
Fantastic experience: Emma and Michelle were so lovely and caring during my extraction this week! Thank you so much! 5
Positive experience: Routine check up with Alec. Friendly as always,given useful advice.Good service.
Fantastic experience: I underwent a composite restoration and crown fitting procedure at Hitchin Dental today with Michael Steeden and couldn’t rate highly enough. From the first appointment Michael came across as professional, knowledgeable, and enthusiastic about his field of work. The procedures themselves went smoothly (and painlessly!) and despite initially feeling anxious, Michael and his colleague were wonderful at putting my mind at ease, answering my questions and providing much-needed reassurance. I am really happy with the results, the crown looks great, with no residual discomfort. Would gladly recommend Michael and Hitchin Dental.
Fantastic experience: My husband is terrified of dentists and Dr Vikash Dave is brilliant with him. He just had a number of extractions - all he could say was how good Vikash was. We also got a phone call the next day to check how he was. Dr Vikash Dave is fantastic.
Hi Hazel, thanks so much for the review and 5 stars. Your support is much appreciated. We're delighted to hear about your husband's positive experience in the care of Dr. Vik.
Fantastic experience: Excellant as usual. He was very kind and considerate as he recognised that the work he was going to do would impact the rest of my day as I was going to a funeral.
Thanks for taking the time to leave a review for us Terry. Your support is much appreciated!
Fantastic experience: I’ve been a patient here for many years, everytime I’ve gone I’ve been in the best hands. Lovely members of staff, my dentist Katy was amazing! Thanks Hitchin dental! (Sorry for my name, had it for years! Legit review!)
Thank you very much for your kind feedback and 5 stars!
Fantastic experience: Thanks to Katy and her team for a fast and painless crown replacement. Great care and explanations as always.
Thank you Anne!
Fantastic experience: I had 3 fillings undertaken by Keileigh recently. Not only was the procedure painless but her cheery attitude made what is after all an unpleasant experience less so.
Hi Peter, we're delighted you had a positive and comfortable experience at your recent visit. Thanks so much for leaving a review and 5 stars.
Fantastic experience: Good service, very friendly staff. Best dental practice I have been to. Very much recommended!
Thanks so much Sidney. Your kind words and 5 stars are much appreciated!
Fantastic experience: I recently had a year of very difficult teeth after experiencing few dental issues. I have always found the staff at Hitchin Dental really helpful. I would like to thank my dentist- Isha for taking the time to understand my case. I was referred to Michael Steeden and he was excellent. I was very nervous about further root canal treatment and I felt reassured that I was in good hands. Overall I am very pleased with the care I received. Victoria A.
Hi, we're delighted to hear of your positive experience with our team. Thanks so much for taking the time to leave a review and 5 star recommendations.
Fantastic experience: Excellent service on reception. Lovely dentist that my daughter saw who was very nervous about her appointment. Thank you so much
Hi Michelle, thanks so much for sharing your positive experience with us. Your kind words and 5 star recommendation is much appreciated!
Fantastic experience: Best experience with the dentist. I saw Dr Kunal Patel, he was very kind and thorough and explained everything to me. I am a nervous patient and have full on confidence in his knowledge and experience. I also saw Michael Bridger a few months back for a clean and filling and he was brilliant.
Hi Ella, we're delighted to hear of your positive experience with our team. Thanks so much for taking the time to leave a review and 5 star recommendations.
Positive experience: Had a first appointment there as a private patient. The doctor was very good and professional. However, the front staff were a mix. First of all, they took my phone number wrong and I had missed a very important slot for a filling. As they could not contact me. Later I have requested for pictures to be emailed as I wanted to share these with my orthodontist (having braces fitted and realised I had a cavity), they were happy to do it. But when I called the next day, they said their IT systems were down and they were not able to email anything! And they were down since 20th November. What? In this morden world you cannot solve IT issues in a week!? Really strange.
Hi Loreta, we can only apologies for the inconvenience caused by our IT systems being down. We would be grateful if you could give our team a call on 01462 438438 so we can ensure our team receive the images. Thank you!
Fantastic experience: I had my new crown fitted yesterday at the 3rd attempt! The first 2 were not to my liking because of the colour and Lewis Hazelton was very patient with my fussiness! A great dentist ably assisted by his dental nurse (I'm sorry I've forgotten her name). Lisa (Lewis's secretary) is very efficient and always welcomes you with a smile. Great dental practice all round. A very happy customer!
Thank you Valerie for taking time to review your recent visit - we appreciate the 5 star feedback.
Fantastic experience: I called up as I had broken my composite I spoke to Bo and she was extremely helpful. Got me booked back in with Kunal on the same day. Great service would highly recommend Kunal at Hitchin Dental
Hi Kane, thanks for your review and 5 star recommendation. It's much appreciated!
Fantastic experience: Dr Alec was absolutely fantastic with my 6 year old old. Unfortunately he needed a couple of extractions with sedation. Dr Alec was providing constant reassurance with my son and kept him calm whilst carrying out his treatment in such a caring and professional manner. Would definitely recommend him to other patients both adults and paediatrics! Even had a follow up call to ensure my son was ok a few hours later. Brilliant!
Hi Angela, we so glad to hear that your son had a positive and comfortable experience during his treatment with Dr. Alec. Thanks so much for taking the time to leave a review and share your experience, it very much appreciated!
Fantastic experience: It’s always a pleasure to see my dental hygienist Dhivina and her dental assistant, and I speak as someone who for many years had a phobia of dentists! I come away feeling refreshed and knowledgeable about how to maintain the health and appearance of my smile Thank you . ( also a mention for those staff who are first contact- I’m sure they must receive some less than appreciative customers but my experience has been nothing but responsive, respectful and friendly- again, Thank you )
Hi Lynne, thanks so much for taking the time to leave a review for us. We will pass on your kind words to Dhivina and our team. Your support is much appreciated!
Fantastic experience: Vikash is hands down the best dentist I’ve ever had. No longer dread appointments now I’ve found this guy to take care of my teeth , extremely nice bloke.
Thanks so much for your kind words about Dr. Vikash and the 5 stars recommendation Stuart, much appreciated!
Fantastic experience: I needed some fillings after a routine check. Thanks to Will Reay and his team, I cannot see any traces of the work! An amazing job and excellent service from Hitchin Dental all round.
Hi James, we're delighted that your happy with your treatment. Thanks so much for leaving a review and 5 stars.
Fantastic experience: I made contact with Hitchin Dental this morning. Been using this dentist for some years after being highly recommended and I can see why! However, I wish to mention Imogen, who I had my phone conversation with. This person was so helpful, so profession and polite. A valuable member of the practise for sure. Thank you Imogen.
Thank you Andy for your lovely recommendation.
Fantastic experience: They are professional in dealing with customers. Great thanks to Habeebah who tried hardly to help me and my family to get appointment sorted and great dental service from the team
Thanks so much for taking the time to leave a review! The 5 stars are much appreciated! We're delighted to hear about the great service you had with our team.
Positive experience: I had a filling by Roneil Lidder. It was the 1st in 50 years and so I was nervous. The filling and injection to numb was received without any pain a very kind and professional job. Thank you
Thanks so much for taking the time to leave a review for us Irene. We are glad to hear you had comfortable and pain free experience at our practice.
Fantastic experience: Love this dental practice. And i hate going to the dentist. I’ve been with them a few years now and their empathy has given me back my confidence to not worry about going to the dentist.
Thanks so much for your review Steve. We're delighted to hear you had a positive and comfortable experience at our practice. The 5 star recommendation is much appreciated, thank you!
Fantastic experience: Jeyan Aziz, what an absolute credit to the proffession, Jeyan is very meticulous and tenacious with regards to her work. So friendly and compassionate. Another thing I notice is that she is very very well respected by her colleagues. Very polite and delivers excellent communication between colleagues and patients. Particularly, giving step by step information as to actions during treatment, bonus reassurance. Thank you for restoring my faith in people and eradicating the fear of dentistry. R Cook
Thanks so much for your kind words about Dr. Aziz. We're delighted to hear you had a positive and comfortable experience at our practice. The 5 star recommendation is much appreciated, thank you!
Fantastic experience: I suffer with severe anxiety and always panic when visiting the dentist, but after seeing and receiving treatment from Dr Jey Aziz, my nerves are 100% calmer! Never have I met a truely wonderful person that cares and treats their patients the way she does!! Thank you sooo much
Thanks so much for your kind words about Dr. Jey. We're delighted to hear you had a positive and comfortable experience at our practice. The 5 star recommendation is much appreciated, thank you!
Fantastic experience: My appointment with Kunal Patel was a very good experience, he did excellent work on my teeth, I am very happy with the results and definitely recommend him.
We're delighted to hear of your positive experience with Dr. Patel Scott! Thanks so much for leaving a review and recommendation.
Fantastic experience: I was very impressed with Jayde and her team. Jade gave a good, clear explanation of my options and costs without making me feel in any way pressured. The surgery seems to have very good equipment and was very clean. All in all I was made to feel like Jayde's only patient, which was very clever! She is very skillful as are the front desk people, although their skills are less obvious to the patient. If I have any critique of the front desk process from the customer's POV, it is that the functions are shrouded in some mystery, therefore the customer in a queue (and only you will know the busiest times) does not always know what is "going on". Suggestion? The Regal Chambers system of 'logging in' for patients with an appointment works very well.
Hi Richard, we're delighted to hear about your positive experience with Dr. Jayde and the team. Thank you for your suggestion on appointment process, we will take this feedback on board. Your 5 stars is much a appreciated!
Negative experience: There is a particular female dentist here that is so rude it's beyond me how she gets through life! Power hungry, taking people off books due to missing a few appointments that were for very personal, valid reasons! After speaking to the practise manager who was equally unhelpful was left feeling very upset and frustrated. Generic answers to a very personal situation, it feels as though its becoming all for financial gain here. Such a shame, kindness is free this particular dentist is so rude it's sad! You will know who it is- but with any luck she can be avoided. Customer service leaves alot to be desired.
Hi, were sorry to hear about your experience. Could you please contact us and ask to speak to Practice Manager or head Receptionist and we look at getting this resolved. Please call us on 01462 438438. Thank you!
Fantastic experience: We always have a really good experience with Hitchin Dental. The staff are friendly and professional. Today we saw Dentist Jayde for the first time and we're so impressed. She was brilliant with my children and she explained everything to us really clearly so that we understood the findings and our options going forward.
Hi Ash, thanks for sharing your experience with us. We're delighted to hear that Dr. Jayde your children feel comfortable throughout treatment. Your 5 stars are much appreciated!
Fantastic experience: A big thank you to William Reay & his dental nurse for a pleasant experience yesterday. He was gentle and gave good advice, look forward to seeing them again in 6 m.
Hi Linda, thanks so much for your review and 5 stars. We're delighted to hear of your positive experience with Dr. Reay. Look forward to seeing you again in 6 months.
Fantastic experience: Literally the best dentist team I've used in a long time , no rushing , perfect communications! not felt so comfortable in a chair in many moons . Big thanks to katy forbes, amazing skills and service. Ash g ❤️ pain free extraction and im real nervous usually too
Hi Ash, thanks for sharing your experience with us. We're delighted to hear that Katie and the team made you feel comfortable throughout treatment. Your 5 stars is much appreciated!
Fantastic experience: Great service, Erin Receptionist was great, very polite. Ellie at reception was great too. And Michael what can I say, absolutely brilliant. Thanks.
Thanks so much for your review and 5 stars. Your support means a lot!
Fantastic experience: I have been a patient at Hitchin Dental for a few years now and all the staff are wonderful. My recent course of treatment was with Katie Forbes and her dental nurse, such lovely people, kind, caring, helpful and friendly. Nothing was to much trouble and I had the best care and a good few laughs along the way. Thank you for giving me back my smile.
Hi Tina, delighted to hear that you had such a positive experience with Katie and the team. We will pass on your kind words. Thanks so much for the review and 5 stars!
Fantastic experience: I have recently completed an invisalign correction. My dentist was Vikash. I was so impressed with the way he explained all the various stages and very patient with my concerns and questions. He made the entire process seem very comfortable and relaxed with a very friendly and approachable nature. I can not speak too highly of him and not forgetting his assistant who was also very efficient and friendly.
Hi Steve, thanks for your kind words about Dr. Vikash. We will pass on your kind words to him. Your support for our practice means a lot!
Fantastic experience: I had a fantastic experience with Ameena dental hygienist, she answered all the questions I had made me feel at ease. My teeth feel fresh and clean I would highly recommend a visit
Thank you for taking the time to leave a review and recommendation for us. Much appreciated!
Fantastic experience: Dhivina always does such a lovely job at my hygienist appointment! She remembers I need desensitising gel before and is gentle and thorough. Thank you!
Thanks for taking the time to leave a review for us Kate. Much appreciated!
Fantastic experience: All the staff here are very kind and friendly. My dentist Dhivina has been great, I was nervous about getting a filling but she helped me feel comfortable and at ease!
Hi Nina, we were delighted to hear you felt at ease with our team. We will pass on your kind words to Dhivina. Thank you!!
Fantastic experience: I have been using Hitchin Dental for some years now. I have had a consistently good hygienist service from Lauren Boddy who I have found to be very thorough, professional and personable. Would recommend.
Thanks so much for your recommendation and 5 stars Tom. Much appreciated!
Fantastic experience: I recently had a filling, the service and care I received was excellent. Katie is the best dentist I have ever been to.
Thanks so much for your review and 5 star recommendation Paul!
Fantastic experience: Dhivina Lal and her assistants are always very patient, caring and thoughtful with my husband Bill who has Alzheimer's. Dhivina completely understands his requirements, always re-assuring and explaining everything she is doing during the treatment with plenty of breaks. Dhivina also takes care of my teeth, she has great qualities, cares very much about her work and always considerate when dealing with my sensitive teeth. She provides exemplary service, is a credit to her profession and I would not hesitate in recommending her and Hitchin Dental. Ela & William
Hi, thanks so much for sharing about your experience at our practice. We're so glad to hear that your husband is comfortable with our staff. Your 5 stars and recommendation is much appreciated and we will pass on your kind works to Dhivina
Fantastic experience: Excellent care and advice from Hitchin Dental. Had a detailed assessment of my teeth and gum health in a high quality professional environment. My tooth treatment needs were fully explained and a care plan created. Also consideration and advice was given for my other mouth and throat problems. Wonderful !
Hi Della, thanks for sharing about your positive experience with us here at Hitchin Dental. Your support means a lot!
Fantastic experience: I have been treated by Lauren for some time now, and I'm always happy with the results. She is very friendly and polite. Tina
Thanks so much for leaving a review. Much appreciated!
Fantastic experience: Ameena was professional throughout and had a really nice manner. She was kind and not at all patronising, and I felt able to consider the options for next steps in treatment to make an informed choice.
Hi Barbara, thanks for your kind words about Ameena. We will make sure to pass them on to her!
Fantastic experience: Have been registered with this surgery for a long time, never had a bad experience. Recently saw I Patel, would recommend with no reservations. Have to mention the very polite reception staff, always helpful.
Great to hear about your great experiences with Dr.Patel and our staff her at Hitchin. Thanks so much for leaving a review!
Negative experience: NHS patients forced to become private patients due to looking after their teeth. I was a patient for 32 years and because I did not have a check up within 4 years I can no longer be an NHS patient. No communication warning me of this was given, apparently customers are expected to read the website. Basically the practice have used Covid to their advantage by culling NHS patients to increase profits.
Fantastic experience: I wasn't initially a patient at Hitchin Dental, but I needed an emergency appointment and was seen the same day. The next day, they scheduled me for a complex extraction. I'm typically a nervous patient, but every member of the team was professional and reassuring. I'm now a patient at Hitchin Dental and I can't fault them.
Hi Christine, thanks so much for your kind words. Much appreciated. We're delighted to have you at the practice!
Fantastic experience: Just had my 3 monthly hygienist appointment with Sam, her and her nurses always take care of me. Thanks again and see you in another 3 months.
Thanks for leaving a review for us Liam. Much appreciated! Looking forward to welcoming you back in 3 months time.
Fantastic experience: Just had my first ever hygienist appt. I have very sensitive teeth and have avoided this care previously. Dhivina Lad and her colleague absolutely amazing. Listened, was very gentle and took great care to ensure settled before during post care. Can highly recommend.
Thanks so much for your review and recommendation. Your support is much appreciated!
Fantastic experience: My brother and mum have been coming to Divina for a few years, my brother has both psychological and physical needs and Divina is fantastic with him and makes going to the dentist a pleasant experience when it could be a difficult one. My mum is very pleased with the services she has recieved and speaks highly of the dental practice
Hi Komal, thank you so much for taking the time to leave a review. Much appreciated! We're delighted to hear your brother is comfortable with Divina.
Fantastic experience: Just had to have quite a large filling done and was immediately put at ease by Emma. Friendly and very pleasant, and all her assistants were kind and caring.. nice not to be scared of the dentist!
Hi Dee, thanks for taking the time to leave a review for us. We're glad you had a good experience with our team.
Positive experience: This is a great dentist with friendly staff and have helped sort out my teeth. Highly recommended. Reason for loss of 1 star - they provide text and phone call reminders of appointment (excellent) but if they leave you a message it’s just ‘please call us back’ and you then have to sit and wait on phone worried there’s something wrong with appointment. Please just leave a message saying ‘Just to remind you of your appointment on xxx.’ Cheers
Hi Alex, thanks so much for your review and recommendation. We will take on board your feedback about the message and use this to make improvements to our appointment reminders. Thank you!
Fantastic experience: I cannot praise Hitchin dental enough. The reception staff are friendly and Michael steeden is fantastic. He explains everything thoroughly and cares about his patients. I would highly recommend Hitchin dental to anyone.
Thanks so much for kind feedback and recommendation Jessica.
Positive experience: My first appointment after changing dentist and well pleased so far. My practitioner was considerate, personable and a good communicator.
Thanks so much Paul - we're glad you were pleased with your experience!
Fantastic experience: I saw Rooshi Patel yesterday as an emergency patient. I was in considerable pain and discomfort so I was delighted that he was able to find time to see me. He was very kind and professional. He gave me time to explain my symptoms. After he had taken an x-ray, he explained the problem to me very clearly. He prescribed antibiotics which are beginning to relieve my symptoms. On each occasion I have been to Hitchin Dental, I have been very impressed with the efficiency of its service. I saw Dhivina on Thursday last. She has been my hygienist for at least 5 years and I cannot rate her highly enough. She is gentle, thorough and very experienced. She always gives me positive feedback on my oral hygiene and shows me where I could improve. As a consequence my teeth are in good health. Dhivina is a superb hygienist and a lovely person. I’m already looking forward to my next appointment!
Thank you Diane for taking time to review your recent visit with Dr Patel We appreciate the positive support
Fantastic experience: I like the dentist and staff. I'm so comfortable when I'm there. They are all so friendly and you feel you are a priority to them. You walk in and they immediately stop what they are doing and greet you. Except when it comes to paying in advance and then you receive a text message if I wanted to cancel my appointment? That made me laugh I have never been asked by dental practice to cancel my appointment before?
Thanks so much for taking the time to leave feedback for us. Much appreciated!
Fantastic experience: Visited this morning for my son to be seen by Shaurjen. He was very thorough and took his time checking his teeth. He asked all the appropriate questions and gave my son good advice. The reception staff were all very lovely and friendly too. Thank you all
Positive experience: I recently had composite bonding and Kunal has been incredible! He’s made sure I’m well informed, understood my needs to the T and ensured i was completely happy and comfortable with the final result. He did a fantastic job and I couldn’t be happier with my new smile! He’s also a brilliant and super friendly dentist. Dihvina, my hygienist, has done an exceptional job over the last two years helping me to improve my gum health. She always gives me the information I need and takes very good care of me! Only issue I have with this dentist is their lack of communication about price increases. I feel that as a client of this practice, we should have been informed of price changes appropriately. The reception staff were left to share the news which shouldn’t have been the case - I felt sorry for them. There’s been a significant increase in treatment prices and finding out after you’ve had your appointment which was booked prior to the changes, is very disappointing. It’s part of the duty of care to your clients and just common decency.
Fantastic experience: This is the best dental practice I have ever been to. They clearly communicate with you, telling you whether there are issues with your mouth health and advising on how to improve it. My gum health has improved hugely due to their advice. My current dentist is fantastic and I can’t fault her service - always welcoming, professional and caring, checking that you’re comfort with proposed treatment, explaining options and clear advice on long term solutions. I highly recommend them.
Fantastic experience: Vikash and Rachel were wonderful. A difficult extraction was completed making me feel hugely relieved. An unexpectedly enjoyable experience where I really knew that they cared.
Hi Ray, delighted to hear you had a comfortable experience during your procedure. Thanks so much for leaving a review for our team.
Fantastic experience: Very good service, reliable and caring. Katie in particular really helped our family and showed compassion and professionalism .
Hi John, thanks so much for taking the time to leave a review. Your support is much appreciated!
Fantastic experience: Vic is the best. He and his co pilot made sure I was comfortable and at ease, as he knows what a baby I am. Thank you xx
Thanks so much for your kind feedback Annie!
Fantastic experience: As quite a nervous patient, Vikash and his team always make me feel at ease. Their ability to not make you feel rushed, and that you are his priority, is most reassuring. I have been coming to Hitchin Dental for many years now, and would recommend it. The staff are always friendly and attentive, and make the process as easy as possible.
Hi Carol, thanks so much for your review. We very glad to hear you had comfortable experience with our team!
Fantastic experience: Alec always makes myself and my children feel at ease when we come for our check ups. I recently had to have some dental work done and I felt reassured during the process.
Thanks so much for taking the time to leave a review Hannah. Much appreciated!
Fantastic experience: I received a VM from the dentist to say to contact them and subsequently received a text to say my appointment (made some months ago) had been cancelled. As you can imagine I was annoyed before I called but Imogen was excellent. She advised what had happened and why the changes had to be made then worked with my weird and wonderful work patterns to find a slot to fit. Imogen was calm in control positive and reassuring and brilliant 10/10
Thank you for leaving a review Kuljit and for your understanding of what happened. We're glad to hear your appointment has been reschedule for a time that works best for you. We look forward to seeing you soon!
Fantastic experience: I have been attended to by Shivan Patel for various treatments, latterly an hour and a half appointment to fill and ‘restore’ two lower teeth. As always he was welcoming and reassuring throughout as was the nurse, ensuring that I was kept informed. Reception staff were friendly and welcoming. A very supportive and professional experience. Thanks
Hi Andrea, thanks for the kind feedback. Much appreciated!
Fantastic experience: Hitchin Dental Practice has never failed to deliver their promise of professionalism and friendliness appropriately. Ms. Dhivina Lad the hygienist and Yasmin the Dentist were very efficient. Usually people would not like going to the dentist. However, I like going to the dentist as it makes me feel confident about my dental health and the way my teeth look.
Thank you so much for your review! We're glad to hear you enjoy your visit to the practice.
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