
Smile Dental Practice

Information about Smile Dental Practice
CR0 6SE, Croydon
Opening hours
- sunday: (closed)
- monday: 8h-18h
- tuesday: 9h-18h
- wednesday: 8h-18h
- thursday: 8h-17h
- friday: 8h-17h
- saturday: 9h-13h
A local Dental Practice near to East Croydon, offering general dentistry and specialist treatments. We have many specialist dentists including: oral surgeon, an endodontist (root-canal), implant dentists, a prosthodontist, periodontist and Invisalign providers.
We also offer facial aesthetic treatments such as Botox, fillers and skin rejuvenation treatments.
Our comment from Best Dentists about Smile Dental Practice:
Smile Dental Practice stands out as a premier dental clinic in the UK, renowned for its exceptional patient care and friendly atmosphere. Over the years, numerous patients have praised the practice for its
- Welcoming Environment: From the moment patients walk in, they are greeted by a warm and friendly reception team, creating an inviting atmosphere that puts everyone at ease.
- Caring and Professional Staff: The dental team, including esteemed professionals like Dr. Reza, Dr. Melissa, and Dr. Ali, are noted for their compassionate approach. They take the time to listen to patients' concerns and ensure a thorough understanding of treatments being provided.
- High-Quality Treatments: Many clients have reported successful outcomes from various procedures, including dental implants, root canals, and cosmetic treatments like Invisalign. The expertise and attention to detail displayed by the dentists ensures not only effective treatment but also patient comfort.
- Patient-Centric Approach: Smile Dental Practice is dedicated to individualized care. They prioritize a thorough explanation of procedures, making sure patients feel informed and confident throughout their visits.
- Hygiene and Cleanliness: The clinic is praised for its immaculate environment, reinforcing the commitment to patient safety and comfort.
Overall, Smile Dental Practice is highly recommended for anyone seeking quality dental care, especially for those who may have previously experienced anxiety related to dental visits. The supportive environment and professionalism of the staff ensure that every patient receives the highest standard of care.
Services and Treatments
Smile Dental Practice: Reviews
Fantastic experience: I have been a patient for a number of years. The reception staff are always friendly and helpful and the telephone is always answered promptly. I am never kept waiting. Any treatment I receive is always painless and efficient and fully discussed with me at the outset. Melissa, who was the dentist who treated me on my last visit could not have been more caring.
Fantastic experience: My 3 children and I have been registered at Smile Dental Practice for 8 years. All the team (both clinical and non-clinical) are exceptionally friendly and helpful. The surgery takes infection control seriously. I have been seen for routine NHS as well as private treatment appointments. The appointment booking system is easy to use. The follow-up care provided is brilliant. Dr Melissa Patel is an outstanding Dentist, professional and knowledgeable who always puts us at ease. I would highly recommend registering here.
Fantastic experience: Dr Reza is amazing I’ve always had bad experiences with dentists, but this was the first time I received dental treatment completely pain-free. I’m truly grateful for Dr. Reza’s care and professionalism. Highly recommended
Fantastic experience: Still come her despite moving to another borough . Great service and staff
Fantastic experience: Excellent, welcoming, calmly reassuring service from all members of staff, reception, the dental assistants and of course my dentist.
Fantastic experience: Smile practice are excellent, from the time that you walk in, the place is fresh, clean and welcoming, really professional friendly receptionists and dental nurses. I got some cosmetic treatment from Dr Melanie Patel and I must say that she is outstanding, put me at ease and really took the time to see how I felt and worked through the options with me. The treatment seamless and results excellent. I feel so much more confident and I also find the price very reasonable for the quality of service received. Well done and a massive thanks to Mel and team x
Fantastic experience: I had an amazing experience at this dental clinic. The place is spotless, very clean and comfortable, and the staff are super friendly. Prices are reasonable and the quality of service is excellent. Dr. Reza did both my Invisalign treatment and composite veneers, and I’m really happy with the results. He’s professional, kind, and takes his time to make sure everything is perfect. He explained every step and made me feel at ease throughout the whole process. I also had a dental hygiene session, which was done very carefully and thoroughly. Everything was clean and handled with great attention to detail. Highly recommended!
Fantastic experience: Friendly and professional establishment that makes you feel welcome as soon as you walk through the door.
Fantastic experience: Great Dental Practice with great doctors. Did invisalign treatment and super happy with my teeth now. Had couple of hygienes done and also happy with service they provided. Had one filling done 5 years ago and it is still in perfect condition to this day.
Hi Ugne,
Thank you for your kind, 5 star review!
We're very happy to hear you're pleased with your teeth after your Invisalign treatment.
We look forward to seeing you again at your next appointment.
Kind regards,
Larysa Blackall
Practice Manager
Fantastic experience: A big and special thank you to Ali and O. I have no enough words to thank you both! And to all the assistants and receptionists that are treating you with care, this is so far the best practice I have ever been. I’m a very very nervous patient and because of my previous experiences I have always avoided dentists in London, I wish I could have known you before to avoid all the damage I did. For any nervous patients this is the best practice ever!! Don’t doubt it
Hi Judith,
Thank you very much for your kind words and your lovely 5 star review.
I'm so happy to hear as a nervous patient, you were pleased with our service.
We look forward to seeing you next time!
Kind regards,
Larysa Blackall
Practice Manager
Fantastic experience: Great customer service, great hygiene & my filling was done quickly and well.
Dear Prossi,
Thank you for taking the time to leave us such a lovely review, we really appreciate your feedback.
We look forward to seeing you again.
Kind regards,
Larysa Blackall
Practice Manager
Fantastic experience: Always excellent service, from ladies in reception through to our dentist. She always listens and gives great advice, would highly recommend.
Dear Nicola,
Thank you for the 5 star rating and your kind words for our staff members.
We really appreciate your feedback and we look forward to seeing you at your next appointment.
Kind regards,
Larysa Blackall
Practice Manager
Fantastic experience: Brilliant dental practice - it’s very clean, all staff are professional and helpful and NHS service is great.
Hi Rose,
Many thanks for your kind review, we truly appreciate your feedback.
Glad to hear you found are staff professional & helpful.
Kind regards,
Larysa Blackall
Practice Manager
Fantastic experience: I’m petrified of Dentists, so much so that I’ve not been near one for fifteen years! I was nervous of course at the prospect of possibly having to have several teeth extracted. The Dentist was a lovely chap and calmed me down before proceeding with my examination and x-rays. Well lo and behold I don’t need any extractions - thank the Lord - just a couple of fillings and to maintain regular check ups which I certainly will be doing now. Thank you for calming me down and putting me at ease in such a relaxed and professional environment ♥️
Hi Michelle,
Thank you for leaving us such a kind and detailed review.
I'm so pleased to hear you were put at ease and felt relaxed considering you're very nervous!
We hope to see you again next time.
Kind regards,
Larysa Blackall
Practice Manager
Fantastic experience: After having a bad experience with previous private dentist.. I was referred to see Dr Arwa Al-Khaburi. She was absolutely amazing!!! So nice, supportive, listened to me, gave me an absolute % thorough examination and treated my problem in 1 visit, and treatment was more than expecting and could have anticipated. I wish I had known this dental practice before I went to the other. I would recommend highly and I can not thank Dr Arwa enough for resolving my issue in an instant. She is an asset to the practice.
Hi Bonnie,
Thank you for your kind words for our Periodontist, Arwa!
We're really happy to happy you had such a pleasant experience and we appreciate your feedback.
Kind regards,
Larysa Blackall
Practice Manager
Fantastic experience: Excellent dentistry combined with friendly and efficient operation: Dentist and his assistant were top class.
Hi John,
Thank you for the kind words for Dr Reza and his nurse.
We look forward to seeing you again next time!
Kind regards,
Larysa Blackall
Practice Manager
Fantastic experience: I'm currently receiving treatment from Dr. Ali Dadashian. He's one of the best odontologist I have ever been to, true professional and knows what he's doing. Kind as well by giving breaks for jaw to relax while doing the fill ups. Gives very good advices as well on what to consume and not, so the cavities wouldn't escalate. The receptionist workers are very kind as well, You really feel welcomed at this dental practice, feels like a safe place which is the most important factor for me. Definitely would recommend!
Hi Mindaugas,
Thank you for your kind review, we really appreciate it.
I'm so pleased to hear you've been happy with your recent visits and it's great to read your feedback.
We look forward to seeing you again.
Kind regards,
Larysa Blackall
Practice Manager
Fantastic experience: I came in for a hygiene appointment today which was carried out by Anna. Firstly I’d like to say what a lovely and charismatic person Anna is, she made me feel very welcome and comfortable which is vital in a daunting place such as a dentist. At every step of the process she made sure that I was okay as well as understanding each step and what steps I have to take to prolong a healthy life for my teeth. I couldn’t have asked for a better service :) thanks again Anna!
Hi Chris,
Many thanks for the 5 star review.
We're so pleased to hear you're happy with the service received from our Hygienist, Anna!
We look forward to seeing you again at your next appointment.
Kind regards,
Larysa Blackall
Practice Manager
Fantastic experience: They were very polite explained a lot to me and helped me with a lot of information. Very good service.
Dear Nicolle,
Thank you for taking the time to leave us a 5 star review, we really appreciate your feedback.
Kind regards,
Larysa Blackall
Practice Manager
Fantastic experience: Dr. Dadashian and Dr. Sarrafi are very kind and highly professional dentists with a very good and efficient service and best advice. I wish this surgery was nearer to me.
Dear Majid,
Thank you for leaving us a kind review for Dr Dadashian & Dr Sarrafi, it's hugely appreciated.
We look forward to seeing you again at your next appointment.
Kind regards,
Larysa Blackall
Practice Manager
Fantastic experience: Best experience ever,this lady had magic hands,didn’t feel anything and the result is perfect.
Dear Evacar,
Thank you for your review, we really appreciate it.
I'm glad to hear you had a great experience and we look forward to seeing you next time.
Kind regards,
Larysa Blackall
Practice Manager
Fantastic experience: My experience at Smile Dental has been excellent. All members of the team are very friendly and informative and I felt in safe hands throughout all my procedures.
Hi Hannah,
Thank you for leaving us a review.
I'm really pleased that you found our staff friendly and informative but most importantly that you felt you were in safe hands with us.
Look forward to seeing you next time.
Kind regards,
Larysa Blackall
Practice Manager
Fantastic experience: Great experience, Very professional and friendly. They help you feel calm. Definitely, will come back. Thank you.
Fantastic experience: I always feel as if I am in good hands at this practice, I joined many years ago in 2010 and despite having moved to a different borough I still travel back here for my dental care. They have looked after me so well, and all the receptionists and dentists I have had over the years have been incredibly gentle, respectful and kind, they have always managed to find me an appointment when I've been in pain and often within hours of me calling. They have a very efficient appointment service as they have often called me in earlier in time or date because of another customers' cancelled appointment. I have had some of the most awful issues with my teeth due to Sjogrens Syndrome, dry mouth and some years of neglect due to childhood neglect and sensory issues (I'm suspected of being on the autism spectrum). I'm currently having a lot of treatment at Smile Dental and will be having specialist orthodontic treatment at a practice nearer me at the recommendation of the dentist here. They will go the extra mile for you, and will make you feel comfortable no matter how anxious you feel. I was surprised when having treatment in the last year, my current Dentist Dr Reza Eslami, numbed my gum before I had an injection - in all my 40+ years no one had done that before, it was great, just a little pressure, no wincing in my chair! I have had a lot of treatments here, from fillings, root treatments, extractions, crowns, hygenist appointments and they've always made it as comfortable as possible. My other half and my children are also registered here, I especially would not trust anyone else to look after my childrens teeth after being a customer here. Many thanks to all the staff here, you've been and continue to be absolutely the best.
Fantastic experience: Excellent service with a smile as always. Been using the practice for nearly 30 years.
Fantastic experience: I have had really good experience with Hannah for hygiene appointment and also in general staff is very caring and prompt.
Fantastic experience: i am a very anxious and nervous patient, but all the staff here are so lovely and accommodating - going so far as to play my favourite album out loud to make me feel more comfortable, can’t recommend them enough!
Fantastic experience: I’ve been delaying going too the dentist for years,I went too see Dr Ali and what an experience it was :) he explained everything step by step made sure I was not in pain and also comfortable, as I had a bad experience prior with another dentist.I can’t recommend him enough:) Best dentist in my opinion and this was my first appointment with him. Today I had to get my wisdom tooth out and I had all the faith he could do it and not refer me.As usual he done almost the impossible and got the tooth out which I knew he could anyway because he is the best :) definitely my dentist for life.
Hi Charlene,
Thank you so much for the review, we really appreciate it.
I am happy you had a good experience with us and we look forward to seeing you again!
Kind regards,
Faye Drummey
Fantastic experience: Very positive experience, the hygienist was extremely gentle.
Fantastic experience: I had my hygienist appointment today with Joanna who was brilliant. Very nice and professional and looked after me with so much care. Also love the ladies from reception, always there to help with a smile. Thank you Smile Dental Practice! And see you soon :)
Hi Daniela,
Thank you for leaving us such a lovely review, it's hugely appreciated.
Glad to hear you were happy with your recent Hygienist visit and with the girls at reception.
We look forward to seeing you again.
Kind regards,
Larysa Blackall
Practice Manager
Fantastic experience: Hello, I am happy to share my opinion about my visit yesterday. I am very pleased. The dentist explained everything to me in a very detailed and understandable manner. He was very attentive. I recommend with great pleasure!
Hi Petya,
Thanks for leaving us 5 stars!
We look forward to seeing you again.
Kind regards,
Faye Drummey
Fantastic experience: I saw the Hygienist today who was brilliant, she always makes you feel at ease and did a very thorough job cleaning my teeth. The rest of the dental team from the receptionist to the dentist’s are all very kind, friendly and professional too. I would highly recommend this Dental Practice
Hello Yvonne,
Thank you for taking the time to leave us such a lovely review.
I'm happy to hear you were pleased with your recent visit with our Hygienist, Hannah!
Look forward to seeing you again at your next appointment.
Kind regards,
Larysa Blackall
Practice Manager
Fantastic experience: Very friendly practice. Very reassuring for someone who has fear of the dentist. Explained the procedure thoroughly. Left with confidence
Hello Jean,
Thank you for taking the time to leave us a 5 star review, we really appreciate it.
I'm glad to hear you were happy with your recent visit, especially having a fear of the Dentist!
We look forward to seeing you again next time.
Kind regards,
Larysa Blackall
Practice Manager
Positive experience: Everyone here is really nice, very efficient and the work I've received has been great. There was a miscommunication regarding timings on one procedure and therefore also payment but other than that I've had a great experience with Smile Dental so far.
Hi Darnell,
Thank you for leaving us a review.
I'm really sorry about the miscommunication on the timings of your procedure but I hope we can rectify this and give you a 5 star experience next time!
We look forward to seeing you again.
Kind regards,
Larysa Blackall
Practice Manager
Fantastic experience: Great treatment from Orang, Izzie and Faye getting an implant at Smile. Always helpful and punctual. Super dentist.
Hi Alex,
Thank you for leaving us a review, we really appreciate it.
I'm pleased to hear you found the staff here helpful.
We look forward to seeing you soon!
Kind regards,
Larysa Blackall
Practice Manager
Fantastic experience: Dr Hamed Sarrafi was kind, calm, answered all my questions patiently and spelled everything out to me very clearly. The reception staff and nurse were also lovely. I normally hate going to the dentists and get very anxious about it (problem teeth..), but I had a great experience at this practice, thank you :)
Hi Ruth,
Thank you for providing us with such lovely feedback.
I'm so pleased to hear about your experience with our Endodontist, Hamed!
We'll look forward to seeing you at your next appointment.
Kind regards,
Larysa Blackall
Practice Manager
Fantastic experience: Always reassuring to a nervous patient. Can't fault the dentists or reception staff. Appointments on time, made to feel at ease.
Hi Susan,
Thank you for taking the time to leave us a 5* review. I am glad to hear that you were happy with the practice and felt reassured at your appointment.
We look forward to seeing you in the summer.
Kind regards,
Faye Drummey
Assistant Manager
Fantastic experience: Great Practice. Dentist Reza is lovely. He is so friendly and calm especially with nervous patients like me! He explains step by step what he is doing and why. He is genuinely interested in his patients and doesn't rush you at all. The receptionists are always welcoming .A lovely practice.
Hi Mrs Marshman,
Thank you for such a lovely review.
I'm really pleased you are happy with your Dentist, Hamini.
We look forward to seeing you at your next appointment!
Kind regards,
Larysa Blackall
Practice Manager
Fantastic experience: Very friendly compassionate and helpful. Always take time to explain everything. Wonderful staff and thank you ever so much for your help and care.
Hello Arlette,
Thank you for leaving us such a lovely review.
I'm so pleased to hear you're happy with the staff and the service you received recently. We really appreciate your feedback.
We look forward to seeing you again.
Kind regards,
Larysa Blackall
Practice Manager
Fantastic experience: Anna is amazing. She has really helped improve my oral health. She is a credit to Smile Dental Practice. Thank you Anna
Hi Meher,
Thank you so much for your lovely review for our Hygienist Anna.
We really appreciate your feedback and we look forward to seeing you again.
Kind regards,
Larysa Blackall
Practice Manager
Fantastic experience: This was my first visit to this Dental practice, and I found I was very Welcome, the Receptionists was very helpful, The Dentist and his the Nurse put me at ease I am normally very nervous at attending a Dentist, but my visit today I was extremely very happy Thankyou.
Hello Rosemary,
Thank you for leaving us a review after your first visit to us.
I'm very pleased to hear you were happy with all of the staff here at Smile.
Hope to see you again next time.
Kind regards,
Larysa Blackall
Practice Manager
Fantastic experience: Kind courteous efficient and friendly I needed 8 teeth replaced with implants,I had previously had a bad experience with a different practice so after some research I nervously tried Smile and Oscar ,I really had no need to worry all the staff there were friendly and efficient and Oscar immediately puts you at ease ,the process is explained in detail ,this procedure can be expensive but their prices are very reasonable . Oscar is a perfectionist and goes the extra mile to ensure the treatment is as pain free as it can be ,he will always spares time to explain clearly what’s been done and what the next steps are I have no qualms in recommending Smile to anyone . As with a lot of people my reviews on anything are normally only a couple of lines long but the excellent care I have received spurned me on to write this .
Thank you for such a kind, informative review Clinton. It's hugely appreciated.
We're extremely pleased to hear you're happy with your dental implants and that we were able to give you a great experience.
We thank you for being such a great patient and we look forward to seeing you again soon.
Kind regards,
Larysa Blackall
Practice Manager
Positive experience: Smile Dental Practice My experiences at Smile Dental Practice , was always excellent, as I found the staff to be always polite, caring and courteous. as a patient at Smile's for over five years , i have found there system of communication to be very effective, reliable and principled, and the good standard continues to developed and improve. I am confident to recommend Smile Dental Practice, for dental care and service. 90% satisfaction is guaranteed, why not try or user a service you won't regret, experience it for yourself.
Hello Ray,
Thank you for taking the time in leaving us a review, we really appreciate your feedback. We are thankful for you being a patient of ours for many years.
If there's anything we can do to improve our services, please feel free to let me know and i'll be more than happy to help.
Kind regards,
Larysa Blackall
Practice Manager
Fantastic experience: After one year on a treatment to set my invisalign, I can not be more satisfied with Reza services. I got luck to be his patient and always with a smile taking of his extra time when was necessary and open to solve all your enquiries I strongly recommend 100%. The process was quick to be honest and affordable. Also great service on the reception, open to clarify any question. Just say thank you :)
Hi Alex,
Thanks so much for such a lovely, informative review for Reza and the reception team.
We're so pleased to hear how happy you are with the service from all the team.
We look forward to seeing you again.
Kind regards,
Larysa Blackall
Practice Manager
Fantastic experience: I had a dental emergency this week and Dr Reza was good enough to see me at short notice and he managed to resolve my issue, with relative ease. I couldn't be happier or more satisfied. A thoroughly nice chap and an excellent dentist.
Thank you for the 5 star rating Jeffrey, we really appreciate your feedback.
We look forward to seeing you again.
Kind regards,
Larysa Blackall
Practice Manager
Negative experience: This was my first time to Smile as my regular dentist was unavailable. I saw Hannah, she was polite and gave me some good dental aftercare advice, however overall i wasn’t satisfied with the service. I was late to be seen for my 30 minute procedure which finished quickly. I felt rushed and that my teeth were not thoroughly cleaned as I’m used to. The stains my regular hygienist removes are still visible. Its unlikely that i’d use this practice again. A plus point was the R&B playlist
Hello Daerefa,
We're sorry to read your review.
I apologise that you weren't seen on time for your appointment unfortunately we do always strive to run on time but sometimes delays do happen. I can see you were called into your appointment 7 minutes late but it also finished 7 minutes later.
I would like to discuss with your further so we can rectify this issue, so would kindly ask if you're able to contact me on [email protected]
I look forward to hearing from you.
Kind regards,
Larysa Blackall
Practice Manager
Fantastic experience: As a patient with high levels of dental anxiety Dr Reza has always made me feel at ease from the start of my journey with the practice. He is open to answer any questions and is honest and knowledgable with his answers. He has a calm, warm tone and keeps me updated every step of the way. At one of my appointments when I was very anxious he suggested we all listen to the music that calmed me down so my favourite songs played during the procedure. I started Invisalign with him and he has been helpful every step of the way. I had some worries while out of the country and he replied to me by email after sharing some pictures with him. Dr Reza and the rest of the team are amazing. I couldn’t recommend Smile Dental more!
Thank you for leaving us such a fantastic review. I'm so pleased to hear how happy you are with your Invisalign treatment so far and hope you're even happier once it's completed :)
We'll look forward to seeing you again soon.
Kind regards,
Larysa Blackall
Practice Manager
Fantastic experience: I've had only good experiences in Smile Dental. Yesterday was an exceptional appointment. From the lovely receptionists and nurses through to the wonderful Dr. Oscar who treated me so gently, I did not feel any pain whatsoever. I can't wait to have my new implant! Also, it does what it says on the tin, everybody smiles!
Hi Jacqueline,
Thanks for leaving such a lovely review for us.
I'm so happy to hear you are pleased with all staff at Smile and we look forward to seeing you again soon.
Kind regards,
Larysa Blackall
Practice Manager
Fantastic experience: Dr Reza is amazing so much patience and so kind. I have always been a very nervous patient but for the first time in my life I actually dont mind it anymore.
Hi Carole,
Thank you for leaving us a 5 star review for Reza. I'm really pleased to hear you weren't nervous at your most recent appointment!
Hope to see you again.
Kind regards,
Larysa Blackall
Practice Manager
Fantastic experience: Due to very bad experiences I have an awful phobia of dentists. All staff here are amazingly kind and caring. They all made me feel as comfortable as they possibly could. Dr Reza Eslami is the most patient and gentle dentist I’ve ever seen. Thank you
Hi Lisa,
Thanks for providing us with a great review.
I'm so happy to hear you had a great experience, despite your dental phobia. I'll pass your kind comments on to Reza & the team.
Look forward to seeing you again.
Kind regards,
Larysa Blackall
Practice Manager
Fantastic experience: I've been coming to this practice for a couple years now. I started coming here after having a poor experience with a practice further up the road. It's like night and day comparing the two. Everyone, from the receptionists, hygienists and dentists are really lovely at Smile Dental who seem like they genuinely care about you and your dental health. The staff make me feel completely at ease, to the point where I weirdly look forward to my appointments. The practice itself is very clean, with the reception tastefully decorated. The prices are very reasonable, and I'm very happy to pay as my experience has always been great. Would highly recommend this dental practice.
Dear Antonia,
Thank you for your kind review.
I'm really pleased to hear you were happy with all aspects of your recent & past appointments and for your recommendation.
We look forward to seeing you again.
Kind regards,
Larysa Blackall
Practice Manager
Fantastic experience: Appointment went well staff always pleasant and professional I would recommend them to anyone
Positive experience: I have been here a few times just to have my teeth cleaned, as I see a dentist in central London for annual check-ups. (This practice is close to where I live and the dental hygienist services less expensive.) No complaints.
Dear J.L,
Thank you for leaving us a 4* review.
I apologise that the Hygienist was asking you if you were comfortable on multiple occasions but they're aware that sometimes cleaning can be quite sensitive and uncomfortable, so i'm sure they just want to make sure you were ok. I'll inform our Hygienists of this, so she's aware for future appointments.
Our patient's feedback is always important to us, so we can improve our services, so thank you for leaving us a review. I'm glad you had a good experience overall.
Hope to see you again in the future.
Kind regards,
Larysa Blackall
Practice Manager
Fantastic experience: I broke a tooth and was seen on the same day and the problem was sorted out that day too. The dentist and all the other staff are very friendly and efficient. I have being going there for years and have always been very well treated.
Hi Harry,
Thank you for your 5 star review.
Happy to hear you found our staff friendly and efficient and glad we could sort your broken tooth out for you.
Look forward to seeing you next time.
Kind regards,
Larysa Blackall
Practice Manager
Fantastic experience: As usual, highly wonderful service by the caring hygienist Hannah, such a calm and relaxed experience. All staff at the practice have been highly trained, that is evident! Thank you so much for being the kind people that you are, especially when folk such as I have anxiety issues when visiting the Dentist.
Hi Julia,
Many thanks for your kind words! I am so happy to hear you are feeling more relaxed at your visits, this is what we want for all of our patients.
We look forward to seeing you at your next appointment.
Kind regards,
Larysa Blackall
Practice Manager
Fantastic experience: Always very friendly receptionist. The hygienist Anna is amazing and genuinely cares about your health and made me feel very comfortable after a few bad experiences with other dentists. Would greatly recommend
Thank you for your kind review Missy.
I'm glad to hear you were happy with our Hygienist, Anna!
Look forward to seeing you next time.
Kind regards,
Larysa Blackall
Practice Manager
Fantastic experience: I have recently had a dental implant at Smile Dental Practice and the whole process has been so easy and quick. I was properly informed before my first consultation, on the consultation day and then through the whole process. I was made to feel very comfortable and my dentist, nurses and Practice staff went beyond what I have experienced in the past at other dental practices. I truly recommend their services.
Thank you for the 5* review! We're truly pleased to hear you were happy with your Dental implant treatment with Dr Oscar & the rest of the team.
We look forward to seeing you again.
Kind regards,
Larysa Blackall
Practice Manager
Fantastic experience: Smile dental has been our family dentist for a decade now. Very professionally managed, friendly front office staff and high quality dentists.
Thank you for the kind review Surya.
We appreciate your comments and are glad you are happy with our Dental Practice and we'll look forward to seeing you & your family again in the near future.
Kind regards,
Larysa Blackall
Practice Manager
Fantastic experience: Reza has been incredibly helpful during both of my visits to the practice! He not only got everything done efficiently but also shared some really helpful advice. Thank you so much, Reza!
Hi Valerie,
Thank you for the 5 star review.
I'm so happy to hear you were pleased with your most recent visit with our Dentist, Reza.
Hope to see you again.
Kind regards,
Larysa Blackall
Practice Manager
Fantastic experience: Hannah was an amazing hygienist and took special care cleaning my teeth. She also gave me some good advice on how to keep and maintain the cleaning of my teeth.
Thank you for taking the time to leave us a review Donna. It's great to hear that you were happy with your most recent visit with our Hygienist, Hannah.
Hope to see you again!
Kind regards,
Larysa Blackall
Practice Manager
Fantastic experience: I would highly recommend Dr Melissa Patel at Smile Dental Practice. She was professional and caring, and I am very happy with the work she has done for me.
Dear Ana,
Thank you for providing us with such positive feedback based on your recent experience with our Dentist Melissa.
I'm really pleased to hear you're happy with the treatment she has done for you.
We'll look forward to seeing you next time.
Larysa Blackall
Practice Manager
Fantastic experience: I had the absolute best experience with Dr. Hamed Sarrafizadeh who genuinely saved me. I came in for an emergency appointment with a severely complicated tooth—one that most specialists wouldn’t even attempt to treat and instead advised me to have removed. Dr. Sarrafizadeh not only took on the challenge, but he treated it flawlessly with exceptional skill and precision. His expertise and confidence immediately put me at ease, and I could tell I was in the safe hands of a true specialist. I am beyond grateful for his dedication and care. If you need an endodontist who truly goes above and beyond, I highly recommend Dr. Sarrafizadeh!
Dear Nikki,
Thank you for leaving such a kind and detailed review for Dr Hamed.
I'm really happy to hear you were pleased with his treatment and the service you received from him.
Hope to see you again in the near future.
Kind regards,
Larysa Blackall
Practice Manager
Fantastic experience: I recently took my daughter to Dr. Melissa for her dental treatment and I couldn't be more thankful to her and nurse Becky for the care we received. Dr. Melissa was incredibly patient with my daughter, answering all her questions and explaining each and every step of the procedure to her. She made her comfortable and explained all the care she needs to take after the procedure. It's rare to find such Dentist and the team who has such a gentle approach especially with kids. Highly recommend her to anyone who is looking for a compassionate and skilled dentist. Thank you
Thank you for such a kind review Pooja.
We really appreciate the feedback you have left for Dr Melissa & Becky!
Look forward to seeing you and your daughter again at the next appointment.
Kind regards,
Larysa Blackall
Practice Manager
Fantastic experience: Great dental surgery. Becky on reception is lovely, very accommodating. Reza is the best dentist I’ve been to, very professional excellent at his job. All round great customer service.
Thank you for taking the time in leaving us a 5 star review!
We're so happy to hear you were pleased with Becky and Dr Reza!
Hope to see you again at your next appointment.
Kind regards,
Larysa Blackall
Practice Manager
Fantastic experience: Always amazing service reception to the treatment room. I have been attending for several years and would highly recommend Smile Dental Practice.
Thank you for your 5* review!
We appreciate your kind comments and for being a patient with us for several years.
We look forward to seeing you next time.
Kind regards,
Larysa Blackall
Practice Manager
Fantastic experience: The reception team were really efficient getting me a convenient appointment, and Dr Reza was his usual brilliant self, and provided professional advice and guidance. I am extremely grateful for this positive outcome! Many thanks
Hello Fausta,
Thank you for taking the time to leave us a great review. We really appreciate your feedback and i'm very happy to hear you were pleased with the service and advice given to you.
We'll look forward to seeing you again.
Kind regards,
Larysa Blackall
Practice Manager
Fantastic experience: Warm welcome and pleasant waiting room. Saw Hannah the hygienist who was lovely, explaining what needed to be done and was so kind. Will come more often to see her as it's better for my teeth and gums. Next a check up with Mr Ali who as always is lovely and kind and gentle. Explaining everything very thorough I did not need any treatment. 10/10 for this fabulous practice
Thank you for the lovely review Nicola.
We're so happy to hear your positive feedback after seeing Hannah our Hygienist and with Dr Ali.
We look forward to seeing you again at your next appointment.
Kind regards,
Larysa Blackall
Practice Manager
Fantastic experience: I’ve been coming here for nearly 2 years after having tried about 10 others due to my fear of dentists. Arwa was the first dentist to put me at ease. She was so patient, kind and understanding and made me feel instantly safer. I also saw Melissa who was so personable and charming and went above and beyond to help me. And lastly, Anna, the hygienist is so lovely and funny. I have actually (and weirdly), started to look forward to my visits. Highly recommend Smile. They restored my faith in dentists. Thank you.
Fantastic experience: Lovely staff and a great experience for a nervous patient. Cannot thank the amazing team enough!
Dear Hamish,
Thank you for your kind review!
I'm really happy to hear of your experience as a nervous patient with our team.
Look forward to seeing you next time.
Kind regards,
Larysa Blackall
Practice Manager
Fantastic experience: Myself and family have been using this dental pratice for a number of years now and i can honestly say they are second to none from booking an appointment and seeing a dentist is a breeze from the time you enter you are greeted by wonderfull team at the desk since i Join this dental practice Larysa always greet me with a smile very polite and kind my Dentist DR Oscar and DR ali Dadashian are always helpfull and gives Me the best advise they are not about making money but to save you money with honest advise i had a root canal done Lately by DR Hamed Sarrafi the speacialist Endontist that did such a excellent job and again great advise everything is done inhouse so no need to run around for treatment even my Hygienist Hannah does a great job Always there is nothing negative about the dentistry if you want good service perfect work and excellent result please dont hesitate to give them a call
Hi Suresh,
Thank you for leaving us such a kind and detailed review! We do really appreciate it.
I'm so pleased to hear you're happy with numerous members of staff and we appreciate you being a patient of ours for many years.
I'll pass on your kind feedback to everyone here at Smile and we'll look forward to seeing you at your next appointment :)
Kind regards,
Larysa Blackall
Practice Manager
Fantastic experience: Melissa showed world class professionalism during my consultation, conscientious care & gave practical advice suited to my situation. Recommend!
Hi Orestas,
Thanks for leaving us a 5 star review and for your kind words.
Really pleased to hear you were happy with your recent appointment with Melissa.
Hope to see you again at your next appointment.
Kind regards,
Larysa Blackall
Practice Manager
Fantastic experience: I have had a fantastic experience so far. I have been with the dental practice for the last couple of years. The whole staff is very kind and helpful Well done to the entire Team, Receptionists, Nurses and Doctors. Keep doing a good job.
Hi Parul,
Thank you for leaving us such a great review, we really appreciate it!
I am so happy to hear you were pleased with all the staff and have been a patient with us for years.
We'll look forward to seeing you at your next appointment.
Kind regards,
Larysa Blackall
Practice Manager
Positive experience: My experience was very informative, the staff are very friendly and the Dentist was very easy talk to. The cleanliness is outstanding.
Thank you for the kind review Empress Lana!
Glad to hear your visit was informative and you found the staff and Dentist friendly! Hopefully we can get 5 stars next time :)
Look forward to seeing you again.
Kind regards,
Larysa Blackall
Practice Manager
Fantastic experience: Great practice with helpful and professional staff that put you at ease. Reception staff also always very welcoming and helpful.
Hi Miriam,
Thank you for your kind 5* review.
We look forward to seeing you at your next appointment.
Kind regards,
Larysa Blackall
Practice Manager
Fantastic experience: The appointment with the hygienist went smoothly, with no delays. Worked with care and gave appropriate advice. Polite and considerate staff.
Hi Ali,
Thank you for taking the time in leaving us a positive review. I'm really happy to hear you were pleased with the Hygienist and our other staff.
We look forward to seeing you at your next appointment.
Kind regards,
Larysa Blackall
Practice Manager
Fantastic experience: Very friendly people and the service was professional and well executed. The hygienist was thorough, explained the situation, what was happening, why and next steps. She was communicative throughout and very warm and welcoming. I'm happy i've chosen this dental practice.
Fantastic experience: Great Dentist, and great staff. Very happy with the service. Will surely return. Thank you.
Hi Cate,
Thanks for leaving us a great review!
We hope to see you again.
Kind regards,
Larysa Blackall
Practice Manager
Fantastic experience: Ive been attending Smile for a number of years now. My dentist is always polite and professional. I’m a nervous patient but Melissa always puts my mind at ease.
Dear Shirley,
Thanks for leaving us a kind review.
I'm glad to hear you're comfortable with our Dentist, Melissa.
We look forward to seeing you at your next appointment.
Kind regards,
Larysa Blackall
Practice Manager
Fantastic experience: Dr Melissa Patel was friendly and professional. She examined all my teeth, gave good advice regarding tooth cleaning and provided honest answers on what treatments were required including cost.
Dear Patient,
Thank you for taking the time to leave a review for Dr Melissa Patel. Really happy to hear you were pleased with your recent visit with her.
Look forward to seeing you at your next appointment.
Kind regards,
Larysa Blackall
Practice Manager
Fantastic experience: Dr Ali went the extra mile to save a wisdom tooth. I am really pleased with the advice and treatment I was offered. Nothing else to mention but a 7 stars review.
Hi George,
Thank you for the kind review.
So glad to hear you were happy with the advice and treatment given by Dr Ali.
Kind regards,
Larysa Blackall
Practice Manager
Fantastic experience: I cannot fault smile dental practice, I would throughly recommend them to anyone needing any dental work, I had implants and they have been excellent throughout my whole ordeal 24/7. They are a very reassuring company.
Hello Gary,
We appreciate you leaving us a great review. Thank you for the 5 stars!
I'm glad to hear you're happy with your dental implant with Oscar and we hope to see you again in the future.
Kind regards,
Larysa Blackall
Practice Manager
Fantastic experience: Great dentist practice, I had a crown fall out and they gave me an emergency appointment same day! Fixed it back so fast and securely. Very happy with Smile Dentist, have been with them for years , they never disappoint me :)
Hi Samina,
Thank you for such a kind review, we really appreciate it!
Glad to hear we were able to help you with your dental emergency.
Look forward to seeing you next time.
Kind regards,
Larysa Blackall
Practice Manager
Fantastic experience: I recently completed my Invisalign and bonding treatment with Reza and I couldn’t be happier with the results and the entire experience! From the very first consultation, it was clear that Reza genuinely cares about his patients. The results are absolutely amazing—I finally have the confident smile I’ve always wanted! I can’t recommend Reza enough to anyone looking for a talented, trustworthy, and caring dentist.
Dear Mary,
Firstly, we're so happy to hear you're pleased with the results of your Invisalign and composite bonding with Reza.
Thank you for sharing your feedback by leaving us this lovely review.
Enjoy your new smile and we hope to see you again.
Kind regards,
Larysa Blackall
Practice Manager
Fantastic experience: I was seen by Dr Reza, who is extremely courteous and professional. My issues were identified and a solution explained in clear detail. My personal circumstances were taken into account and we have a plan. Thank you Dr Reza for your kindness.
Hi Mr Malik,
Thank you for your kind review.
Wish you all the best and look forward to seeing you at your next appointment!
Kind regards,
Larysa Blackall
Practice Manager
Fantastic experience: Hannah the hygienist made me feel relaxed and encouraged me. She is a real professional. Thank you Smile dental practice and especially Hannah. Hannah was ready to answer my questions with a smile and respect. She also complimented me for my effort to keep my teeth in good health. Thanks to the ladies at the front desk for their professional manner when I visited. Professionals from the reception to the treatment room in every positive way. Hello with a smile and respect made my day. The Locum hygienist was a true professional who made sure he got my medical history and medication right. Most of all he taught me a very, very good lesson about how to use a device between my gum line and teeth. Honestly I can't thank him enough. Thank you (Don) I think that's the name of the hygienist. Very pleased as usual with Hannah's professionalism, especially when I have been away eating all sorts of things staining my teeth. She did a good job as usual. Nice reception from the ladies at the front desk to Dr Ali and his assistant. Everyone made me feel at ease and mostly the complement and encouragement from Dr Ali and even had the time to explain a question I asked at the end of my treatment. Thank you all over there and keep up the good work. As usual everything was fine to my satisfaction, from the reception to the lovely Hannah the khygienist and her assistant. Thank you all Very, very pleased from the front desk to Hannah and her assistant because of the warm reception I get from all of them. Please keep up the good and brilliant work. My visit and reception was fine with me as usual. Thanks to everyone who spoke or attended to me. What can I say, from the front desk with the sense of humour to Hannah and her assistant was a joy, which made me think Christmas has come early. Hannah's professionalism and complement madè me feel at ease and relaxed. As always keep up the good work. Well done to the Practice Manager for keeping the surgery in immaculate form with all the decorations.
Dear Bernice,
Thank you so much for leaving us a 5 star review.
It's always a pleasure seeing you at the Practice.
We look forward to seeing you again.
Kind regards,
Larysa Blackall
Practice Manager
Fantastic experience: Always treated with care, attention and respect at Smile. Admin staff are great and my dentist is top notch. Always clear on what my care plan is and I have total confidence in the care I receive.
Hi Michael,
Thank you for leaving us a 5* review.
We look forward to seeing you again.
Kind regards,
Larysa Blackall
Practice Manager
Fantastic experience: Melissa is a fantastic and supportive dentist. Would recommend to everyone. Always leave feeling much better, confident and listened to. Thank you xxx
Thank you for the lovely review Nathalie! I'm so glad to hear you would recommend our Practice and you leave Smile Dental feeling confident!
We'll look forward to seeing you at your next appointment.
Kind regards,
Larysa Blackall
Practice Manager
Fantastic experience: An brilliant experience all round. The staff were attentive, my appointment smooth and great work by Dr Melissa Patel.
Thank you for the 5 star review Kunal!
Really happy to hear you were satisfied with your most recent visit.
We'll look forward to seeing you at your next appointment.
Kind regards,
Larysa Blackall
Practice Manager
Fantastic experience: Excellent dentist. But his extremely wide and detailed knowledge of bone and the impact and interaction of different medicines and medical operations on teeth and bones was not something I was aware that dentists had. Most impressive.
Dear Philip,
Thank you for the 5* review and the kind comments for Dr Ali Dadashian, it's hugely appreciated!
Look forward to seeing you at your next appointment.
Kind regards,
Larysa Blackall
Practice Manager
Fantastic experience: I feel so comfortable with Dr. Reza. He's made my dentist visits easy for me. He's a brilliant dentist and very nice and pleasant to talk to. I would definitely recommend Dr. Reza to anyone nervous of going to the dentist. Infact I can honestly say now I've seen Dr. Reza I'm not nervous at all when going to the Dentist. Hannah that did my deep clean to tackle my gum disease is absolutely amazing. She made me feel so comfortable and even asked me what choice of music would I like to listen to whilst having my half hour clean. The time flew by. In all honesty I don't dread going to the dentist anymore because of Dr. Reza and Hannah. The ladies on reception are very nice too.
Positive experience: Lovely care and attention from our helpful dentist, Melissa Patel and her staff. Recommend this practice to all..
Fantastic experience: So please with the procedure went really well kept me calm all the way through.no swelling no brusing and Little pain so pleased.
Fantastic experience: Best dentist. Dr Reza is so attentive, professional, engages in convo, does treatments efficiently, always lets you know if he is going to be doing something, ie putting a tool in your mouth, or explaining the procedure or next step, so you know what to expect. This really helps to feel calm during treatments. I’ve had poor experiences over the years, but I feel totally calm with this dentist and my treatments have been great quality.
Fantastic experience: I visited Smile today and Wright from the very first second I walked through the door. I was treated professionally with a smile and everybody that I spoke with was very helpful. Then I stepped into the surgery. The dentist was great very clear in his explanation and I would absolutely, suggest that anybody who’s looking for a dentist goes here
Hi Mr Best,
Thank you for leaving us such a great review.
Wish you all the best and look forward to seeing you at your next appointment!
Kind regards,
Larysa Blackall
Practice Manager
Fantastic experience: I recently visited a dental clinic that truly sets the standard for patient care. From the moment I walked into the cozy space, I felt at ease. The staff was incredibly friendly and helpful, which significantly alleviated my concerns about the appointment The dentists not only demonstrated professionalism but also showed genuine empathy. They took the time to explain each step of the procedure, making me feel confident throughout the process. The overall atmosphere was welcoming, and every team member made an effort to ensure patients felt comfortable. The cleanliness and modern equipment also deserve praise. It's clear that they prioritize patient comfort at every stage of the visit. I highly recommend this clinic to anyone seeking not just expert care, but also a warm and friendly environment. It’s a place where you can forget about the fear of the dentist!
Hi Alicja,
Thank you for the 5 stars!
Look forward to seeing you at your next appointment.
Kind regards,
Larysa Blackall
Practice Manager
Fantastic experience: Dr Hamini is very skilled, i had a fairly difficult procedure during which I didn't feel any discomfort. Her professionalism is exceptional and she is a credit to the Dental profession. Many thanks George
Fantastic experience: Very lovely doctors and assistants really recommend this place for people they scared going to the dentist they take all the fear away with kindness and patience
Fantastic experience: So happy being a patient at this dentist. All the reception staff are so kind and friendly and my dentist Dr Ali is so lovely with a calm and gentle approach to the work he does. I’m quite nervous when it comes to the dentist and he instantly makes me feel better about everything. Feel very lucky!
Fantastic experience: Reza is warm and professional dentist and is absolutely the top of his game with knowledge and skills, a massive asset to Smile Dental & can’t recommend him enough. I had a periapical tooth abscess that resulted in severe inflammation which was one step away from A&E. Reza identified the issue within seconds and carried out the remedial work to an incredibly high standard. It’s the first time I have had root canal without feeling any pain/discomfort from the drill. Also the reception staff are super friendly too and are always happy to help.
Negative experience: Very disappointed in the service received. After have a bad experience with a dentist who broke an implement in my jaw, during a root canal, I then started seeing a new dentist, Dr Melissa. However, after expressing pain and issues whilst eating for months but being told nothing can be done, I was told a referral was made as it was outside Melissa’s skillset. Only to follow up repeatedly but no update from the hospital. After 4 or so months I contacted the hospital department who said they never received the referral. But it was sent to the wrong department who called the practice to clarify but no response from them. I then had to start the entire referral process again, and continuously chase the practice and the hospital. Only for the hospital to respond and say the treatment can be done at the practice. I’m not sure if it was an admin error by office staff or the dentist but months were wasted. And had I not followed up repeatedly, I would still be sat waiting for a letter/phone call that was never coming. As always, no accountability or acknowledgement of the impact caused by their failings.
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