Complete Smiles
Information about Complete Smiles
Opening hours
- sunday: 9h-19h
- monday: 9h-21h
- tuesday: 9h-21h
- wednesday: 9h-21h
- thursday: 9h-21h
- friday: 9h-21h
- saturday: 9h-21h
Complete Smiles is a prominent dental clinic in Harrow committed to providing the best dental treatment for patients needing dentistry services. With the support of expert dentists & top-grade staff, Complete Smiles treat you with advanced dental procedures & provides optimal solutions to your dental ailments.
Complete Smiles is amongst the few emergency dentists in Harrow who take emergency cases & prevent patients from chronic dental illnesses that may occur due to delayed treatment.
Complete Smiles dental practice Harrow includes treatment of misaligned teeth through Invisalign & helps patients restore their smile. Offering a convenient plan of treatment, Complete Smile dentist in Harrow, are always ready to improve your oral health.
Our comment from Best Dentists about Complete Smiles:
Complete Smiles is a highly regarded dental clinic in the United Kingdom, known for its exceptional patient care and professional staff. Visitors frequently commend the welcoming atmosphere provided by the friendly team, making the experience more pleasant and less daunting. The clinic offers a wide range of services, from routine check-ups to advanced cosmetic procedures.
Highlights from client feedback include:
- Skilled Dentists: Both Dr. Sarah and Dr. Pedro have received numerous accolades for their gentle approach and expertise, ensuring that patients feel comfortable during treatments.
- Outstanding Patient Care: The team is praised for their attentiveness and willingness to answer questions thoroughly, enhancing patient confidence and satisfaction.
- Emergency Services: Complete Smiles is noted for its ability to accommodate urgent dental issues promptly, often fitting patients in quickly even during busy hours.
- Modern Facilities: The clinic is equipped with state-of-the-art technology, contributing to a smooth and efficient treatment process.
- Positive Outcomes: Many reviews highlight successful treatments, ranging from routine procedures to complex dental work, all performed with care and professionalism.
With a strong emphasis on patient comfort and satisfaction, Complete Smiles continues to be a top choice for dental care in the area, as reflected in the glowing reviews from their clients.
Services and Treatments
Complete Smiles: Reviews
Fantastic experience: The staff were very welcoming and helpful, made my experience very enjoyable and less nerve-wracking. Would definitely recommend !
Fantastic experience: I've been going to this dentist since I was a little girl—I'm 47 now. Recently, I lost a tooth, and it really took away my confidence. Then I met Kristos, the new dentist at the practice. As soon as he saw me, he said, “We’re going to get rid of that gap,” and set me up with a two-appointment plan. He is honestly the best—I can’t even explain how much he’s done for me. Kristos is a young, handsome man from Greece, but more importantly, he’s an absolute angel. He doesn’t even realise the impact he’s had on my life. He’s given me back my smile and my confidence. I truly hope he stays on at the practice and continues to bring joy to other patients the way he did for me. Thank you, Kristos. x
Fantastic experience: I have done my double arch all on 4 with Dr Pedro and I can’t start to describe how much I have loved the work done by him and the rest of team is so helpful and they genuinely care about their patients
Fantastic experience: Amazing experience, Dr Sarah was friendly and very informative. 100% recommend
Fantastic experience: I never thought I’d say this, but getting my wisdom tooth out at Complete Smiles was actually a great experience! The staff were incredibly kind, calming, and professional. The whole procedure was quick and pain-free, way better than I expected. If you’re nervous about dental work, this is the place to go. Complete Smiles is amazing and I highly recommend them!
Fantastic experience: My Veneers look fabulous! Incredible work at Complete Smiles. Super friendly team from Reception to the nurses and dentists!
Fantastic experience: Thank you so much to Complete Smiles, especially Dr. Pedro. He has provided me with outstanding care and service. With his extensive knowledge and expertise, I know I am truly in safe hands. While some may work purely for financial gain, Dr. Pedro clearly works with dedication and integrity, always ensuring that his patients receive the highest standard of care.
Fantastic experience: I had visited Complete Smiles, and I can’t believe how much this dentistry helped me out. I was under-pressure of the amount of pain I had dealt for days, where I couldn’t even smile comfortably, until I had contacted with Complete Smiles dentistry, where everything I had dealt for a while, would finally change my experience outside. The Employers I had met were very polite and respectful, and Dr. Malavi had explained to me about the infection I had received, and the reason behind it. He was very understanding and clear about the problems I had dealt. He shown to me that the process during dentistries weren’t painful at all, which additionally removed my fear of pain for future dentistries I may visit. Overall it was a very positive experience within the Complete Smiles dentistry, as the pain I had uncomfortably dealt with every night, had finally ended. Thank you Complete Smiles team for providing me a welcoming experience, and thanks to Dr. Malavi, I had finally found a way to smile comfortably and permanently without dealing anything painful inside of my strong teeth.
Fantastic experience: I have recently been referred by one of my friend who has done an All on 4 with Dr Pedro and after visiting and getting the treatment from Dr Pedro I am very happy with the service. Krishan is also very helpful and always going extra mile to accommodate
Fantastic experience: had an amazing experience with Sarah during my recent hygiene clean and airflow treatment. She was not only incredibly professional but also genuinely kind and reassuring throughout the whole appointment. I’ve had cleans before, but this one stood out—Sarah was so thorough yet gentle, and she explained everything in a way that made me feel completely at ease. The airflow treatment left my teeth feeling super fresh and clean—it made a huge difference! Sarah really takes pride in her work, and it shows. You can tell she cares about her patients and wants them to feel comfortable and looked after. I’m honestly looking forward to my next visit—never thought I’d say that about the dentist! Highly recommend her to anyone looking for top-quality care with a personal touch.
Fantastic experience: I had my teeth straightened with Invisalign and also got whitening done with Dr. Amrani, and I couldn’t be happier with the results! The whole process was smooth, and Dr. Amrani was incredibly professional, knowledgeable, and supportive every step of the way. The Invisalign treatment worked perfectly for me—comfortable, discreet, and surprisingly fast. The whitening treatment afterwards gave my smile a much brighter, cleaner look. I’m so happy with how everything turned out! The staff are also amazing—so kind, welcoming, and professional. They made every visit a pleasant experience. Highly recommend Dr. Amrani for anyone considering Invisalign or cosmetic dental work. The care and attention to detail really stood out.
Fantastic experience: Dr Sarah and all staff were friends, explained everything thoroughly and very happy with the work provided
Fantastic experience: It was a very useful visit. Krishan helped me with a smooth admin process, and Dr. Sarah explained all the treatment options and executed them well.
Fantastic experience: Came in to Complete Smiles for a quick consult, and everyone here is super polite. Dr. Pedro was friendly and made me feel very calm from the get-go. :) He helped me understand my concerns better and advised on how to proceed. The consult felt relaxed and not rushed at all.
Fantastic experience: They received me on a late Sunday. I was in extreme pain,Mister Pedro helped me straight away! They are so friendly and helpful! Thank you very much for everything!
Fantastic experience: I can't speak highly enough of my experience at this dental clinic. From the moment I walked through the door, I was greeted with warmth, professionalism, and a genuine sense of care. The entire staff is not only incredibly knowledgeable but also goes out of their way to make patients feel comfortable and respected. Dr. Pedro Coelho is a true expert in their field. Their attention to detail, gentle touch, and clear explanations immediately put me at ease. They took the time to listen to my concerns, answer all my questions, and tailor a treatment plan that made sense for me—both health-wise and financially. The clinic itself is pristine and modern, equipped with state-of-the-art technology that makes procedures faster, safer, and more effective. I was especially impressed by how pain-free and smooth the entire process was—from routine cleaning to more complex treatments. What truly sets this place apart is the genuine compassion and empathy shown. You’re not just a patient here—you’re treated like family. It's rare to find a healthcare provider who combines such a high level of professionalism with such warmth and kindness. If you're looking for a dentist who is skilled, trustworthy, and truly cares, look no further. I finally found a place I can go to without fear—and even a little excitement. Highly, highly recommended.
Hi Michele,
Wow—thank you for such a heartfelt and beautifully written review! It truly means the world to us that your experience at Complete Smiles made such a lasting impression. Dr. Pedro and the entire team work incredibly hard to deliver care that’s both professional and personal, so your kind words are a wonderful reflection of what we aim to achieve every day. We’re so glad to hear you feel confident, comfortable, and even excited to return—that’s the greatest compliment we could hope for. Looking forward to seeing you again soon!
Warm regards,
The Complete Smiles Team
Positive experience: Had a really positive experience at Complete Smiles. Sarah was super friendly and made sure she took her time with my appointment even though it was a routine appointment. Receptionists try really hard to fit appointments around personal commitments
Hi Shanitha,
Thank you so much for your lovely feedback! We’re really glad to hear you had a positive experience with Dr. Sarah and that our reception team were able to support you with scheduling. Your kind words mean a lot to us—we’ll be sure to pass them on!
Warm regards,
The Complete Smiles Team
Fantastic experience: Brilliant place! Christian is polite and welcoming
Hi Elie,
Thank you so much for the kind words! We’re thrilled to hear you had a brilliant experience with us. Just a small note—our team member’s name is Krishan (not Christian ), and we’re so pleased his warm and welcoming manner made an impression.
We look forward to seeing you again soon! ✨
—The Complete Smiles Team
Fantastic experience: Just had an appointment with Dr Sarah, and as always her work is excellent.
Hi Ester,
Thank you so much for your lovely feedback! We're so pleased to hear that Dr. Sarah continues to provide excellent care—it truly means a lot to us. We appreciate your continued trust and look forward to welcoming you back again soon! ✨
—The Complete Smiles Team
Fantastic experience: I had an emergency dental situation and was able to get in quickly at Complete Smiles. The team was super friendly and made me feel comfortable right away. The dentist explained everything clearly and took care of the issue fast. Really relieved I found this place definitely recommend if you're in a pinch
Hi Krishan,
Thank you for your kind words! We're so glad we could help you during your emergency and that you felt comfortable and well-informed throughout your visit. Your recommendation means a lot to us. If you ever need anything in the future, we're always here for you!
Best wishes,
The Complete Smiles Team
Negative experience: I had a very disappointing experience at this dental clinic and would not recommend them for expensive treatments like Invisalign or Modern Clear. My first consultation was with a dentist named Sarah, who was extremely disorganised. She didn’t explain anything about the treatment or payment process, which left me feeling unsure and uncomfortable. Due to this, I decided to switch to Invisalign with Dr. Amrani. Unfortunately, the experience was just as frustrating. I was asked to pay a £500 deposit without any clear breakdown of the treatment, and I was told the aligners would arrive in two weeks. After two weeks passed, I was suddenly told I needed to pay an additional £1,000 within one day — something that should have been communicated from the very beginning. There was no transparency or proper communication at any stage. I waited three weeks and still didn’t receive anything, so I asked for my £500 back and chose not to continue the treatment. This clinic feels more focused on taking your money than actually providing proper care or information. I would not recommend them at all — especially not for high-cost treatments. Save your time and go somewhere more professional and trustworthy.
Dear Alisha,
Thank you for your feedback. We’re sorry your experience didn’t meet expectations.
We aim to provide clear communication and transparency at every step, and we regret if this was not your experience. There were unexpected delays with the shipment of your aligners — something outside of our direct control but which we actively tried to expedite. As soon as you raised concerns, we acknowledged the issue and processed your refund immediately.
Following the refund, you haven’t attended the practice, and we were quite surprised to learn of your new concerns. After being made aware of them, we made several attempts to contact you to better understand the situation, as we believed the matter had been concluded. Unfortunately, we’ve been unable to reach you.
Please feel free to contact us at your earliest convenience so we can discuss this further and work towards a resolution.
We’re also reviewing our internal processes to ensure better communication moving forward. Thank you again for bringing this to our attention.
Best regards,
The Complete Smiles Team
Fantastic experience: I’m very happy with my visit to Complete Smiles. The team was professional, explained everything clearly, and worked in a tidy and organized way. Highly recommended!
Hi Thivagar,
Thank you so much for your kind words! We’re so glad to hear you felt well taken care of and appreciated the clarity and professionalism of our team. Your recommendation means a lot to us!
—The Complete Smiles Team
Fantastic experience: I had my tooth extraction done and the experience was great! I got an appointment within a day, which was super convenient. The clinic is in a very accessible location and the staff were professional and friendly. The price was also very reasonable compared to other places I checked. Highly recommend!
Hi Amara,
Thank you so much for sharing your experience! We're thrilled to hear that everything went smoothly and that you were able to get seen so quickly. Wishing you a speedy recovery and lots of reasons to smile! ✨
—The Complete Smiles Team
Fantastic experience: Good dentists and very clean and calming environment.
Thank you so much for your kind words! We're glad you felt comfortable and well looked after in our calming environment. Hope to see you again soon! ✨
—The Complete Smiles Team
Fantastic experience: Had an emergency appointment today at Complete Smiles and the team was amazing! One of the only clinics to be open on Sunday. Dr Pedro - Thanks a lot for your help and providing me with reassurance regarding my wisdom tooth. Really grateful
Thank you, Pawan! We’re so glad we could help during your emergency visit Dr Pedro and the team are always here to reassure and care for our patients—especially when it matters most. We're proud to offer support, even on Sundays
—The Complete Smiles Team
Fantastic experience: Had a filling done with Dr. Malavi and the experience was great! Having the nurse speak my language was an added bonus! Looking forward to begin my aligners in a few months. Great service!
Thank you, Yohan! We're so glad to hear your experience with Dr. Malavi was a great one It’s always a bonus when you feel at home—even in the dental chair We look forward to seeing you again soon for your aligner journey!
—The Complete Smiles Team
Fantastic experience: Thank you so much to Dr. Malavi and the entire team! I was in a lot of pain after a sleepless night, and they managed to fit me in for a same-day appointment, truly a lifesaver. I had an root canal treatment done, and the whole experience was quick, smooth, and handled with great care. The staff were kind, professional, and efficient. I’m genuinely grateful for the help and relief I received. Definitely recommend!
Thank you so much for your kind words, Anbu. We're really pleased Dr. Malavi and the team could provide you relief when you needed it most. It's wonderful to know the experience felt smooth and supportive—your recommendation means a lot to us!
—The Complete Smiles Team
Fantastic experience: Thank you so much! Called in at 8 am and was given a same-day appointment saved me! I couldn’t sleep the whole of last night due to the pain I had. The team managed to fit me in the same day. Fast service, quick treatment, and genuinely grateful for the help. Defo Recommend!
Thank you so much for your lovely feedback, Dharshanika! We're so pleased we could help get you seen quickly and bring you some relief. Same-day care can make all the difference—wishing you a smooth and comfortable recovery.
—The Complete Smiles Team
Fantastic experience: Had my wisdom tooth extracted today after a course of antibiotics (around a week) due to an infection. The whole experience was surprisingly smooth. I was really anxious, but Dr Pedro explained everything clearly and made me feel at ease. The surgery took around 45 minutes but I did not feel a thing!
Hi Lavanya,
Thank you so much for your lovely feedback! We’re really pleased to hear that Dr. Pedro helped put you at ease and that the procedure was smooth and pain-free. We're glad we could make what can be a nerve-wracking experience more comfortable for you.
Wishing you a speedy recovery!
– The Complete Smiles Team
Negative experience: Paid over £300 for root canal, dentist unable to deal with this. Rebooked and seen by same dentist, failed 2nd time. I complained and was seen by a different dentist who confirmed mistakes made. Sent to another of their branch for correction, asked to pay more money to have them correct their mistakes. Could not afford. Cannot eat on one side, have a hole, very sensitive tooth. Very unfair and unprofessional. Unjust
Hi Emily,
We’ve checked our records across both of our clinics – which are located in Harrow – and we couldn’t find any patient under your name or with the treatment details you’ve described. We also want to clarify a few important points:
• Our root canal treatments are priced above £300.
• We would never charge anything extra beyond the initially quoted price, especially if a patient is still experiencing pain from the original treatment.
Given these facts, we’re confident this review may have been left for a different clinic. There are several other dental practices with “Smiles” or similar names, which can easily lead to confusion.
We kindly ask you to double-check and ensure your feedback is posted to the correct dental clinic’s page. If you’re still experiencing issues, we’d be happy to offer you a second opinion. You can reach us via www.completesmiles.co.uk.
Wishing you all the best,
The Complete Smiles Team
Fantastic experience: I can't thank them enough wonderful service from Sarah and staff Make you feel at ease nothing to much trouble Thank you
Hi Anna,
Thank you so much for your kind words! We’re thrilled to hear that Sarah and the team made you feel at ease and well cared for. Your appreciation means the world to us, and we’re so glad we could help. If there’s ever anything more we can do for you, don’t hesitate to reach out!
Warm regards,
The Complete Smiles Team
Negative experience: Poor customer service and it’s run by immature professionals . I was given a completely inaccurate quote for my issue , I paid three times the quote , this was after telling them and than somehow miraculously a new offer surfaced. Upselling is normal but do it professionally. As the dentist was walking me out she found it urgent to catch up with the receptionist about her holiday as opposed to collecting my payment. I was meant to receive the invoice by email , I have requested this three times and yet no response still . The dentist need to learn how to be professional and courtesy in general and especially after the eye watering price you charge for the smallest job. I will not be returning here .
Hi Hema,
Thank you for your feedback. We’re sorry to hear about your experience, but we would like to clarify a few points. We have communicated with you via email and over the phone on multiple occasions.
Our journal system confirms that the invoice was sent immediately after your visit. However, we later identified that the email address you provided was incorrect, which is why the invoice did not reach you initially.
As part of our process, all patients are asked to review and enter their personal details on our digital clinical pad prior to the appointment. This ensures accurate communication. Once the error was identified, we promptly corrected it and successfully sent the invoice to the updated email.
You attended for a recementation-related treatment, and the pricing was communicated beforehand. We believe the fee charged was fair for the service provided, especially considering the time and expertise involved.
It’s disappointing to see this review after our efforts to address your concerns clearly and courteously. Nonetheless, we wish you all the best going forward.
Kind regards,
The Complete Smiles Team
Fantastic experience: Fantastic dentist and true customer service from the moment I made telephone calls to the moment I left the building. Incredibly genuine service which is hard to come by these days. Dr Sarah is one of the best I have seen over the years. She has a gentle yet knowledgeable approach. Highly recommended seeing her.
Hi Hannah,
Thank you so much for your lovely review! We're delighted to hear that you felt supported from start to finish and that Dr. Sarah’s care stood out to you. She truly is dedicated to providing both comfort and expertise. We appreciate your kind words and recommendation—it means a great deal to our team.
Warm regards,
The Complete Smiles Team
Fantastic experience: We went to another dentist this morning for tooth extraction, but they couldn’t do it as the tooth was cracked and broken. Dr Sarah did it very quickly and very efficiently and we are so relieved and thankful to dr Sarah
Hi Michelle,
Thank you so much for sharing your experience. We’re so pleased Dr. Sarah was able to help quickly and efficiently, especially after what must have been a stressful start to your day. We're truly grateful for your trust and kind words—wishing you a smooth and speedy recovery!
Warm regards,
The Complete Smiles Team
Fantastic experience: Absolutely amazing service! From my clinician to the reception staff everyone was professional and friendly. My clinician Dr Amrani was nothing but a dream! She was so helpful and she was very considerate of my situation talking me through the packages that would suit me the best, making sure all my treatments were cost effective and they definitely were! I had so much support regarding finance options, Dr Amrani was so professional and supportive in my invasalign journey and she helped me every step of the way! I’m truly grateful to be in such capable hands. The actual treatment was amazing and I started seeing results in the first 3 weeks! I absolutely love the team here and I’m so glad to be a part of their clinic. Would 100% recommend to everyone!
Hi Hasna,
Wow—thank you so much for your incredibly kind and detailed feedback! We’re absolutely delighted to hear about your positive experience with Dr. Amrani and the rest of our team. It’s wonderful to know that you felt well-supported throughout your Invisalign journey and that our approach made such a difference for you. We’re so grateful to have you as part of the Complete Smiles family, and your recommendation truly means the world to us!
Warmest regards,
The Complete Smiles Team
Fantastic experience: I am very happy and lucky to find this clinic , I got the best hygienist- Krystyna and best dentist -Iulia Creta , they are caring and doing everything in my best interest. I am very happy with the service each time . Thank you !
Thank you so much for your kind words, Cami! We're thrilled to hear that both Krystyna and Dr. Iulia Creta have made such a positive impression on your visits. Your continued trust means the world to us—we look forward to seeing you again soon!
—The Complete Smiles Team
Fantastic experience: Great place. Would definitely recommend for your dental treatments. Friendly and polite staff. Experienced dentists. Had an implant done at Complete Smiles overall good and satisfying experience.
Hi Tasneem,
Thank you for your lovely review! We're so pleased to hear that you had a good and satisfying experience with us, especially with your implant treatment. It’s always our goal to make patients feel well cared for, and your recommendation truly means a lot!
Best wishes,
The Complete Smiles Team
Fantastic experience: Amazing experience here at complete smiles.. Dr Sarah not only provided excellent service but made my experience at the dentist a comfortable one. I am super happy with bonding and will recommend everyone to visit complete smiles. Staff were friendly and supportive - I could not be even more happier with my results
Hi Schekinah,
Thank you so much for your amazing review! We're delighted to hear that Dr. Sarah and the team made your visit so comfortable and that you're happy with your bonding results. Your recommendation means a lot to us, and we’re so pleased you felt supported and well looked after. We look forward to seeing you again!
Warm regards,
The Complete Smiles Team
Fantastic experience: My experience is outstanding the stuff is brilliant the dentist is very professional and the price was very low when I compared many other dentist iam very delighted to met them. I would recommend everyone to see them since they are very professionals and the cost is cheap
Hi Feysal,
Thank you so much for your wonderful feedback! We're thrilled to hear that you had an outstanding experience with our team and that you found our care professional and cost-effective. It means a lot to us that you’d recommend us to others—we truly appreciate your support!
Best regards,
The Complete Smiles Team
Fantastic experience: I’ve been a patient at Complete Smiles in Harrow and I couldn’t be more impressed with the level of care and professionalism. From the moment I walk through the door, I’m always greeted by friendly staff, which makes me feel at ease. Dr. Sara is incredibly knowledgeable, and they always take the time to explain procedures and answer any questions I have, no matter how big or small. The treatments are always painless, and the results are fantastic. I truly appreciate the thoroughness and attention to detail that goes into every visit. It’s clear they genuinely care about their patients and their well-being. Highly recommend to anyone looking for a top-notch dentist!"
Hi Andrea,
Thank you so much for your thoughtful and detailed review! We're truly grateful for your kind words about Dr. Sara and our team. It's fantastic to hear that you feel at ease during your visits and that our care and attention to detail have made such a positive impact. Knowing that you trust and recommend us means everything. We look forward to continuing to support you with the same level of care!
Warmest regards,
The Complete Smiles Team
Fantastic experience: Hi there, I have finished my implant treatment and just wanted to say the whole process was excellent. I had Dr Saadiyah for the most of it and all went well and from what could be a daunting experience of having implant surgery it was absolutely fine and she was very professional throughout the various appointments. I also wanted to mention for a couple of follow ups appointments I saw Dr Ana Sophia, simply excellent! Very professional and helpful!
Hi David,
Thank you for taking the time to share your experience! We're so pleased to hear that your implant treatment went smoothly and that both Dr. Saadiyah and Dr. Ana Sophia provided you with excellent care. It's great to know you felt comfortable and supported throughout the process. Your kind words mean a lot to the team!
Best regards,
The Complete Smiles Team
Positive experience: Excellent Team, good service, worth recommending Complete Smiles for all your Dental problems.
Hi Reena,
Thank you so much for your kind words and recommendation! We're really glad to hear you were happy with the service and our team. If there's ever anything we can do to make your experience even better, we’d love to hear from you.
Best wishes,
The Complete Smiles Team
Fantastic experience: From my very first visit Everyone in complete smiles were-so friendly and helpful !! I can’t thank my dentist Sadiyah enough as she has giving the perfect smile that I ve always wanted !! The whole experience was painless she was truly amazing ! The nicest dentist I have come across in London !!! I recommend them highly to everyone Jayne redrup
Hi Jayne,
Thank you so much for your heartfelt review! We're over the moon to hear that your experience with us—and especially with Dr. Sadiyah—was so positive. It’s wonderful to know we helped you achieve the smile you’ve always wanted. Your recommendation and kind words mean the world to our team. We look forward to welcoming you back anytime!
Warmest regards,
The Complete Smiles Team
Fantastic experience: I cannot thank Complete Smiles enough for the incredible transformation they gave me with the All-on-4 dental implants. From the initial consultation to the final result, the entire process was smooth, professional, and pain-free. The team made me feel comfortable and informed at every step. My new smile looks and feels amazing—I finally have the confidence to smile again! If you’re considering implants, I highly recommend Complete Smiles.
Thank you so much for your amazing feedback! We’re absolutely delighted to hear how happy you are with your All-on-4 dental implants and the overall experience. It’s incredibly rewarding to know we’ve helped restore your smile and confidence. Your recommendation truly means a lot to us!
—The Complete Smiles Team
Fantastic experience: Dr.Sarah was able to do my fillings and an extraction very quickly and i felt no pain, she perfectly mixed colours to match my teeth and she’s made me so secure about my smile, she has such a light hand, i barely felt the procedure, i definitely recommend her to all patients, amazing job
Hi Ghufran,
Thank you for such a lovely and detailed review! We're so happy to hear that Dr. Sarah made your treatment painless and helped you feel confident about your smile. Your kind words about her gentle care and precision mean a great deal to all of us. We're truly grateful for your recommendation!
Warm regards,
The Complete Smiles Team
Fantastic experience: I had composite bonding done on my top arch at Complete Smiles, and I couldn’t be happier with the results! The team was professional, precise, and delivered a natural, flawless finish. The entire process was quick, comfortable, and exceeded my expectations.
Hi Arush,
Thank you so much for your amazing feedback! We're thrilled to hear that you’re happy with your composite bonding results and that the experience exceeded your expectations. It means a lot to know our team's precision and care made a difference. We really appreciate your kind words and look forward to welcoming you again!
Best wishes,
The Complete Smiles Team
Fantastic experience: I was experiencing acute tooth pain and needed urgent care while on holiday in London. I couldn’t be more impressed with the service at this clinic! From the moment I called, the staff were understanding, professional, and quick to give me an appointment. The dentist was incredibly skilled, explained everything clearly, and resolved the issue promptly. Im more then satisfied and highly recommend this clinic:)
Hi Senthan,
Thank you for your kind words and for sharing your experience! We’re so glad we could help you during your visit to London and that our team was able to provide quick, clear, and reassuring care. It means a lot to us to know you left feeling better and well looked after. Wishing you all the best!
Warm regards,
The Complete Smiles Team
Fantastic experience: Hey guys, I just had my first appointment in Harrow complete smile and I am really impressed how Dr. Sarah was providing me with information and how comfortable I felt while had the x-Ray and my check up + professional clean. I was worried about pain but she was always reinsuring and checking with me while treatment. Guys I really recommend this practice. 5 star for me for sure! Thank you!
Hi Bianca,
Thank you so much for your lovely review! We’re so pleased to hear your first visit went so well and that Dr. Sarah made you feel comfortable and well informed throughout. It’s fantastic to know you felt at ease during your check-up and clean—we’re grateful for your recommendation and look forward to seeing you again!
Warm regards,
The Complete Smiles Team
Fantastic experience: I recently pleasure of visiting Complete Smiles during my holiday, I needed a tooth extraction, and the team made sure the entire process was smooth and painless. The extra care they provided,specially during the holiday season,was truly appreciated. My experience so pleasant. Dona.
Hi Dona,
Thank you so much for your lovely review! We're so pleased to hear that our team could help make your visit comfortable and stress-free, especially during the busy holiday season. It means a lot that you felt well cared for—safe travels and we hope to welcome you again in the future if you're ever back in town!
—The Complete Smiles Team
Fantastic experience: I went for an emergency appointment, and it was fantastic. They were literally the only ones to accept me after making over 10 enquiries. Professionalism of Dr Malavi was brilliant, explained everything and left with medication. Highly recommend
Fantastic experience: I had my appointment with Dr Sarah Mahgoub. She is really caring and I appreciate her being super kind and professional. I recommend her to all my friends.
Hi Shiva,
Thank you so much for your kind words! We're so happy to hear that Dr. Sarah Mahgoub made you feel well cared for and comfortable during your visit. Your recommendation and support mean a great deal to all of us—especially Dr. Sarah!
Best wishes,
The Complete Smiles Team
Fantastic experience: Amazing dental practice! I've been coming here for 2 years. Honestly Dr Sarah is the most patient and skillful dentist ever, it took 10 mins for her to take my wisdom tooth out! she listens to my needs and tries her best to make me satisfied with my treatments. This time I came for composite bonding and it looks even better than I expected! All my colleagues at work noticed my new bright smile and I just tell them to come to complete smiles! I also liked that they have finance options which made my treatment affordable. Highly recommend this practice, thank you to the team for always looking after me! Thank you!
Hi,
Thank you so much for your incredible review and for being a loyal patient over the past two years! We’re thrilled to hear that Dr. Sarah has consistently provided you with excellent care and that you’re loving the results of your composite bonding. Your kind words, recommendations, and continued trust truly mean a lot to our entire team. We're always here for you!
Warmest regards,
The Complete Smiles Team
Fantastic experience: I pay the greatest tribute to Doctor Sarah. She is honest towards the patient and does her job with the highest degree of reliability.
Hi Trevor,
Thank you for your valuable feedback and review.
Kind regards,
The Complete Smiles Team
Fantastic experience: Professional, quick and friendly. I had a situation which turned out not to be dental and they didn't charge me for the check up but instead kept the fee as credit for my next visit over a year later - very trustworthy!
Hi Kuba,
Thank you so much for your kind words and for sharing your experience. We’re really glad to hear that you felt well looked after and that our team could provide honest and accommodating care. Your trust means a lot to us!
Best regards,
The Complete Smiles Team
Negative experience: If I could give zero stars, I would. I went to this dentist for a my wisdom tooth with SARAH.. I don’t think so she is even dentist , fully expecting a professional and efficient solution to what was a straightforward issue. Instead, they decided to waste my time and exploit my situation to squeeze every possible penny out of me. Rather than addressing the obvious need for antibiotics, they insisted on unnecessary X-rays and pointless “consultations,” dragging out the process while I sat there in pain. It was crystal clear from the beginning that all I needed was antibiotics, ( which I have already told that which one) yet she prioritized padding their bill over providing care.rather then solving my problem she keeps mentioning the price again and again ..you can tell soooo greedy..and knowledge is ZERO and at the end she gave me the same antibiotic which I mentioned it to her … It felt less like I was at a dentist’s office and more like I was dealing with a shady car salesman trying to upsell me on things I didn’t need. After hours of frustration and hundreds of pounds spent, they finally gave me the prescription that could have been issued in five minutes. Save yourself the headache (and your wallet) and go to a dentist who actually cares about their patients instead of treating them like ATM machines. This place is a disgrace to the profession.
Dear Nisha Tailor,
Thank you for your feedback. While we strive to provide the highest standard of care, we must address some inaccuracies in your review and provide clarification.
When you attended your emergency appointment, your case involved significant complexity due to the nature of the issue. As required by professional regulations, we conducted an OPG radiograph (a panoramic dental X-ray) to properly assess your condition and provide an accurate diagnosis. Prescribing antibiotics without this crucial diagnostic step would not only be unethical but could also compromise your health and safety.
During your appointment, we went above and beyond by consulting with two specialists while you were in the chair to ensure we made the best possible decisions for your care. Based on their input and the findings from the OPG, a diagnosis was made, and the appropriate treatment plan, including a prescription, was provided to you. It’s important to note that recurring infections often require a tailored approach, and our recommendations were made with your long-term health in mind.
We believe your statement regarding being “upsold” is unfair and misrepresents the care provided. Every step of the process was focused on your health and safety, not financial gain. A rushed or incorrect diagnosis to satisfy immediate demands is not the kind of care we provide, as it would compromise both your treatment and our professional integrity
We understand that you were in discomfort and seeking an immediate solution, but as a responsible clinic, we cannot bypass essential diagnostic steps. The OPG radiograph and specialist input were critical in determining the correct course of action for your condition.
We have attempted to contact you multiple times to offer further assistance and address any concerns you may have. Unfortunately, we have been unable to reach you with the contact information provided. We encourage you to contact us directly at your earliest convenience so we can discuss your experience in detail and work towards a satisfactory resolution.
We are committed to transparency and professionalism in all our interactions. Unfounded claims can harm the reputation of our family-run clinic, which strives to serve our community with integrity. For others reading this, we ask that you consider this clarification and encourage you to report any reviews that appear misleading or unfair.
Kind regards,
Complete Smiles Dental Clinic
Fantastic experience: I'm very happy with a complete smile with all the stuff they were very kind and friendly, Doctor Pedro FF COELHO Which he worked very hard on my bottom teeth on the same day he removed my eight teeth at the bottom. He fixed four implants,He stitches and put on top the previous teeth and I came home with no pain no any swelling or temperature, after eight months, I have my fantastic final teeth so I'm very very happy and I will recommend to all my friends and family⭐️⭐️⭐️⭐️⭐️.
Hi Luljeta,
Thank you so much for your wonderful review and for sharing your implant journey with us! We're so pleased to hear that Dr. Pedro and the team made your experience so smooth, pain-free, and successful. It's amazing to know you're loving your final results—we truly appreciate your trust and kind recommendation!
Warmest regards,
The Complete Smiles Team
Negative experience: I had a root canal treatment with Dr Sarah , the appointment went good but after 3 months I called them it’s pain again in my teeth they are not addressing the issues so I went to turkey for treatment in just 3 days trip I had professionally done my treatment again dr in turkey said previous filling in the teeth wasn’t good, they changed me whooping £650 for treatment but all wasted my time and money do search before you anyone can book
Hi Rizwan,
Thank you so much for your lovely feedback. We are glad that you had a pleasant experience and We look forward to seeing you again!
Complete Smiles Team
Fantastic experience: I’ve been with Complete Smiles for few years, and they’ve always been top notch. Dr. Sarah Mahgoub is excellent, and the team is friendly and professional. Highly recommend!
Hi,
Thank you for your valuable feedback and review.
Kind regards,
The Complete Smiles Team
Fantastic experience: Having struggled with extremely crooked teeth, I decided to seek help from Completed Smiles. It was there that I had the pleasure of meeting Dr Amrani, who recommended the Invisalign programme as a first step before exploring other options. This turned out to be the best decision I have ever made. In just 13 weeks, my teeth were beautifully transformed, restoring my confidence and allowing me to smile without hesitation in photos or selfies. Dr Amrani is a true professional—her reassuring demeanour paired with her expertise made the entire process an absolute breeze. A heartfelt thank you to Dr Amrani for giving me a reason to smile again!
Hi Vuuren,
Thank you so much for taking the time to share your journey with us. We’re incredibly happy to hear that your Invisalign experience with Dr. Amrani has made such a positive impact on your confidence and smile. Your kind words about her professionalism and care truly mean a lot to the entire team. We're honoured to have played a part in your transformation!
Warmest wishes,
The Complete Smiles Team
Fantastic experience: I was looking at getting 2 implants done at my local dentist in south london but the 2 dentist i went to wanted an absolute fortune so i was looking at possibly going to Turkey for treatment. I then came across complete smiles so I checked their reviews which were very good so I thought why not as I didn’t really want to go abroad to have the work done. As complete smiles is quite a distance from my house the treatment had to be right & what i wanted as i knew it was gonna be a few trips over the coming months. From the first day i walked in & spoke to the receptionist i felt really comfortable then i had the consultation & the work done to put me totally at ease firstly by Dr Pedro & then Dr Ana which is exactly what i wanted. My confidence is now back & i can now smile in photos without trying to disguise my top teeth. Thankyou so much to the team at complete smiles highly recommended 100%
Dear Gary,
Thank you so much for your wonderful review and for trusting Complete Smiles with your treatment. We’re delighted to hear that your experience with Dr. Pedro, Dr. Ana, and our entire team put you at ease and helped restore your confidence. It’s always our goal to provide the best care possible, and we're so glad we could meet your expectations.
We understand the distance involved, and we truly appreciate your commitment to making the trips to see us. Your kind words mean a lot to us, and we’re thrilled that you’re now smiling with confidence!
Thank you for recommending us, and we look forward to seeing you again.
Best regards,
The Complete Smiles Team
Fantastic experience: I recently had my invisalign done with Dr Amrani! The entire experience was easy, painless and quick. She was extremely helpful - would most definitely recommend :)
Hi Fareza,
Thank you for your lovely review! We’re so pleased to hear your Invisalign experience with Dr. Amrani was smooth, painless, and helpful throughout. We truly appreciate your recommendation!
Warm regards,
The Complete Smiles Team
Fantastic experience: I recently had a crown done with Dr. Sarah at Complete Smiles, and Dr. Sarah did an amazing job, and I felt really good after the procedure. The entire experience was smooth, and the team made sure I was comfortable every step of the way. I highly recommend Complete Smiles to anyone in need of dental treatment. Excellent service and care!
Hi Annica,
Thank you so much for your kind words! We’re thrilled to hear that your crown treatment with Dr. Sarah went smoothly and that you felt supported every step of the way. Your recommendation means a lot to us!
Best wishes,
The Complete Smiles Team
Negative experience: I have booked an appointment for wisdom tooth partly broken by self mentioned to receptionist. I was told to book the next day appointment for £25 out £15 was paid in advance. He clearly said this standard one (£25) as it included all the X-rays. On the day of the appointment itself, without looking at tooth doctor Sarah mentioned me that as broken tooth comes under special category so They would charged me £60 for appointment after looked at my teeth for merely a few seconds and then said I had to do a ‘special X—ray’ for which I had to pay £60 on top of the £60 appointment fee. When I flagged this issue, said I do not want to do as I was told to pay £25 for appointment and no Xray fees than she said ok I will consider your appointment in emergency so you can pay your balance £10 pound.Note- No x-ray was taken, I guess you should be clear in terms of fees in advance so that we should not book appointment and waste our time and money. Try to be more professonal.
Dear Dhara,
Thank you so much for taking the time to share your feedback with us. We deeply regret the confusion and dissatisfaction you experienced during your recent visit, and we want to extend our sincere apologies for any frustration this may have caused.
As soon as we received your review, we reached out to you to better understand what happened. After our conversation, it became clear that there was a misunderstanding at our reception regarding the type of appointment you required. We understand that you came to us with concerns about a broken wisdom tooth, but due to the absence of pain at the time, our reception team booked you for a general check-up (£25) instead of an emergency appointment. This led to some confusion, and we are truly sorry for that.
To clarify, the £25 general check-up is meant for routine oral health assessments, which include two bitewing x-rays to evaluate overall oral health. It’s not typically designed to address specific tooth issues that require more detailed assessment. In cases like yours, where there is a specific concern, an emergency appointment would have been more appropriate. The cost for such an appointment is £60.00, and it may involve additional x-rays, such as an OPG scan, to provide a more detailed view of the issue.
Despite the initial misunderstanding, we’re pleased to hear that you were satisfied with the care you received from our dentist. Although your case should have been treated as an emergency, our dentist, understanding the situation, only charged you £25 for the consultation. On top of that, the dentist went above and beyond by stabilising your tooth, smoothing the sharp edges, and providing a temporary filling—a treatment that usually is chargeable. We’re glad that we could help you in this way, despite the initial miscommunication.
Your feedback has been invaluable to us. We have already taken steps to address this issue with our reception team, ensuring they will take extra care in the future to correctly identify whether a new patient needs an emergency appointment or a general check-up. This will help us provide the best possible care from the moment our patients walk through the door.
If you feel it’s appropriate, we would greatly appreciate it if you could update your review to reflect your overall experience, including the care you received in the surgery room. We believe this would provide a more balanced view of your visit, while also acknowledging the improvements we’re making as a health care provider.
Thank you once again for choosing Complete Smiles. We value your trust in us, and we look forward to providing you with an even better experience during your next visit.
Warm regards,
The Complete Smiles Team
Fantastic experience: I had an emergency visit with Dr. Amrani today, and I was highly impressed. Despite the last-minute appointment, she promptly accommodated me, provided excellent treatment recommendations, and even completed the necessary procedure the same day. Highly recommend for any dental needs!
Hi Shreya,
Thank you so much for your lovely feedback. We are glad that you had a pleasant experience, and We look forward to seeing you again!
Complete Smiles Team
Fantastic experience: I would like to extend my heartfelt thanks for the exceptional care and support Dr Malavi provided during my dental treatments. Dr. Melavi, your attention to detail and dedication to my well-being have made all the difference. Sanjeiv, your financial assistance has been invaluable, making every visit smooth and stress-free. To the amazing staff, your consistent reminders and updates have kept me informed and comfortable throughout the process. I truly appreciate the excellent service and warm atmosphere you've all created.
Hi Tee,
Thank you so much for your lovely feedback. We are glad that you had a pleasant experience, and We look forward to seeing you again!
Complete Smiles Team
Fantastic experience: I had a incredible experience at the complete smiles. Previous iam not confident about my teeth after when i went to complete smiles i got my confidence back. I would highly suggest complete smiles to everyone.Thank you
Hi Divya,
Thank you for your valuable feedback and review.
Kind regards,
The Complete Smiles Team
Fantastic experience: My first time today on complete smile dental care and I was welcomed by friendly, helpful staffs and was really looked after by the dentist and the dental nurses. I am very nervous at the dentist but I came out feeling confident that when I return after this treatment, l am in safe hands. Highly recommended Thank you for making my smile brighter and good enough.
Hi Jathish,
Thank you for your valuable feedback and review.
Kind regards,
The Complete Smiles Team
Fantastic experience: I recently had the pleasure of visiting the Complete Smiles clinic and was thoroughly impressed with the exceptional service I received. Dr. Malavi and her team were incredibly professional, courteous, and attentive from the moment I walked in. The clinic was spotless, modern, and equipped with the latest technology, which made my experience comfortable and stress-free. Dr. Malavi expertise and gentle approach were evident throughout my treatment. She took the time to explain each step and ensured I was comfortable and well-informed. I am beyond satisfied with the results and would highly recommend this clinic to anyone seeking top-notch dental care. This clinic has exceeded all my expectations, and I will definitely return for all my future dental needs.
Hi King,
Thank you so much for your lovely feedback. We are glad that you had a pleasant experience, and We look forward to seeing you again
Fantastic experience: I had a very severe tooth pain that was expertly solved by Dr. Malavi at Complete Smiles. The entire staff was incredibly friendly and kind, making the experience pleasant and stress-free. The service was worth every penny, and it saved me valuable time. Unlike my NHS visit, where I waited for 2 hours without receiving any treatment, Complete Smiles provided immediate and effective care. I highly recommend Dr. Malavi and the team for their exceptional service, professionalism, and efficiency. Thank you for your outstanding dental care!
Hi Shyam,
Thank you for your valuable feedback and review.
Kind regards,
The Complete Smiles Team
Negative experience: Didn’t have a very good experience. While booking an appointment for wisdom tooth pain I was told to book the emergency appointment even though I specified it was not urgent as the pain kept coming and going. The receptionist said it was better to go with this option than the standard one (£25) as it included all the X-rays. On the day of the appointment itself, the doctor must have looked at my teeth for merely a few seconds and then said I had to do a ‘special X—ray’ for which I had to pay £50 on top of the £60 emergency appointment fee. When I flagged this issue, the doctor said they would round it off to £100 but what was frustrating that they were not transparent about the pricing right from the start. Inspite of having a slight infection, I was told to take paracetamol for the pain. The doctor was more keen to book me in with a surgeon for tooth extraction than just listening. To add to that, I was told I would get an email with the said x-ray in 5 mins. It’s been 3 days and I still haven’t received it.
Fantastic experience: From seeing their lamppost banners in North Harrow to booking a Implant consultation my experience has been fantastic. Dr Malavi is the best, most caring Dentist I have ever met and I would never think of going elsewhere. 100% recommend Dr Malavi and the team in Harrow. I've now moved to Complete Smiles for my Routine Dental Appointments. A Big Thumbs up!
Hi Umarani,
Thank you for your valuable feedback and review.
Kind regards,
The Complete Smiles Team
Fantastic experience: Amazing service from everyone in this practice, Dr Sarah Mahgoub was always very professional and friendly. The managers, the receptionists, the dental assistants everyone was always so friendly and efficient
Hi Estefania,
Thank you for your valuable feedback and review.
Kind regards,
The Complete Smiles Team
Negative experience: No Answer yet from them yet ………..We visited on Saturday for a extraction of the teeth which was discussed at the time of Appointment with the receptionist whereas the gentleman suggested that £25 for the consultation and in that price they will do 2 free X-rays to see the problematic teeth and when we arrived for the checkup the dentist told us that she has do to the additional x-ray which will cost £50 additional and we thought it’s important so we did it. Furthermore she suggested after seeing the teeth that if we refer to the surgeon then he will charge £250 for the extraction for the wisdom tooth whereas when we asked not to extract the wisdom tooth and remove the one next to that she agreed and extracted the same and charged same as Surgeon whereas she was only a Dentist and we end up paying £425 for an extraction which was not at all a surgery. When i visited them today for the same the head dentist tried justifying the same for her colleague which is okay. Will never suggest this Dentist practice as they will take the advantage of situation and mislead patients to charge extra. And on top of that am still waiting for the £50 X-ray as we have to show to other dentist as well. The receptionist promised but never sent me even after visiting them back today. Not a professional experience we had Sorry guys..No answer yet its one year now
Hi Ravi Trivedi,
Thank you for your review; we greatly appreciate your time to provide us with this valuable feedback. We are very sorry to hear that your wife didn’t have a great experience in our dental practice as an emergency patient – our mission is to provide excellent patient experiences. However, we are sorry if we did not meet your expectations on this occasion.
We have looked into this matter and after speaking to you on the phone directly some time ago, the treatment regardless of who does it was a emergency surgical extraction and as such the price reflects this. The price stated on your comments is not entirely the cost of an extraction but included other treatments as well. Similarly the £50 charge was not for an X- Ray (we include this within our consultation fee), it was for an OPG scan - slightly different.
Nevertheless, We have taken your feedback on board, and we will strive to make improvements accordingly.
Kind Regards, Complete smiles Team
Fantastic experience: I was experiencing severe pain and bleeding in my tooth and called multiple dental practices, but none were able to accommodate me. Finally, I found Complete Smiles, and they fit me in for an emergency appointment despite their busy schedule. I saw Dr. Sarah, who was incredibly kind, and the staff was very friendly and professional. Most importantly, Dr. Sarah resolved my issue. Thank you Complete Smiles! ☺️
Hi Fatima,
Thank you so much for your lovely feedback. We are glad that you had a pleasant experience, and We look forward to seeing you again!
Complete Smiles Team
Negative experience: This place I was feeling very stressed recently I felt I was been robbed from this company, before we gave deposit I spoked to roshan he's the encharged that's what I know I did asked him if i can get my deposit back if i withdraw he said yes£16,000 pounds we gave deposit,before the treatment started our mind changed not to go further for the treatment, we want our deposit back,but roshan this man he really given me only £5000 pounds out of £16,000 deposit,for those who plan to book this clinic please don't do it go & find somewhere else I will not never to recommend this clinic to anybody is a disgusting place.
Dear Mr. Pabhua,
We are sorry to hear about your recent dissatisfaction. However, we believe it is important to provide clarity regarding your experience and the events that transpired.
In October 2023, you visited our clinic for All-on-4 dental implants for both upper (with zygomatic implants) and lower jaws. You agreed to the treatment cost of £21,000 and initiated the treatment process with paying deposit of £16,000, including taking impressions for the lab work. We booked the surgery room, two implantologists, and two nurses specifically for your zygomatic implants procedure.
Unfortunately, you canceled your appointment 24 hours before the scheduled surgery as you were going abroad. This last-minute cancellation resulted in significant costs for us, including lab work and chair-side time. After discussing the matter with you, we agreed to refund £5,000, acknowledging the £11,000 in costs incurred. This resolution was reached on December 14, 2023, with your full agreement, as documented in our email communications.
Your recent Google review contains false information, stating that you felt "robbed" and misrepresented the facts regarding the refund. Given the gravity of these false claims, we are compelled to take legal action to protect our reputation and ensure the truth is upheld. Therefore, we will be initiating a defamation case.
We take pride in our integrity and commitment to our patients, and we regret that this situation has reached this point. We hope for a fair and just resolution.
Sincerely,
Complete Smiles
Fantastic experience: I started going to complete smiles last December. I am so glad I did! As soon as you enter, the staff are so friendly and welcoming. I met Sanjeiv, CEO who went through everything with me, he was excellent. I then went on to meet Dr Cosimo who was doing the implant for me. He went through step by step with me and explained everything, really put me at ease, he was also excellent. I then met Dr Sadiyah who was excellent, I would highly recommend her, she is a first class dentist who I cannot recommend highly enough. Normally going to see a dentist is not something I would look forward to, but complete smiles have changed that for me! My overall experience with complete smiles was just brilliant, I will continue going there. I would highly recommend them. An outstanding experience! Easily a 10 out of 10 If you are in any doubt, give complete smiles a try, they will not disappoint.
Hi Sandra,
Thank you so much for your lovely feedback. We are glad that you had a pleasant experience, and We look forward to seeing you again!
Complete Smiles Team
Fantastic experience: Staff are very friendly and helpful.Dr Sadiyah and the dental nurse were very professional and done a great job on my bridge. I recommend this place to all!
Hi Bryan,
Thank you so much for your lovely feedback. We are glad that you had a pleasant experience, and We look forward to seeing you again!
Complete Smiles Team
Fantastic experience: I went in for a cosmetic bonding on two of my front teeth. They did a great job of filling the teeth, repairing the damage, and making it all look natural. The cosmetic dentist made sure I was genuinely happy with the look before ending the appointment. I would definitely go again!
Hi Lientho,
Thank you so much for your lovely feedback. We are glad that you had a pleasant experience, and We look forward to seeing you again!
Complete Smiles Team
Positive experience: Dr Amrani is a true asset towards the team. I am currently undergoing an Invisalign treatment with her and would recommend her to anyone 10/10 service. She truly cares about her patients; I was worried about even entering a dentist, but she made it feel so welcoming. If I have a question, she’s always willing to help and from the beginning of my journey coming up to the final months, her expertise is what made a difference. I’m unable to give 5 stars at this current time due to a few issues I have faced with the clinic itself. I called the Clinic on Wednesday 17th April 2024 about losing an attachment and I wanted to reschedule my appointment + get the attachment added again as quickly as possible so I wanted to reschedule my appointment from Monday 22nd April to 20th April 2024. Unfortunately, the person over the phone said they’ll get back to me by Thursday as they need to contact the dentist and claimed that ‘there might not be appointments’ despite me looking at the website and seeing the majority of the timings being free. Fair enough, I waited until Thursday and got absolutely no call as claimed and I had to call them again on Friday. He said he wrote a note on my account and will 100% call me back which again, never happened. It’s truly saddening that there’s miscommunication and claims are not followed up. If you’re paying for a service, you expect good communication and again, I had my appointment on Monday 22nd April instead of the 20th which was a Saturday. I hope the clinic can check this as this isn’t the first time that has happened to me – I am willing to call about the situation. It's truly frustrating when you have an absolutely fantastic dentist like Dr Amrani who encourages their patients and lets them know they can book an appointment if they lose an attachment to having a receptionist/office who don't follow up with what they say..
Thank you so much for your lovely feedback. We are glad that you had a pleasant experience, and We look forward to seeing you again!
Complete Smiles Team
Fantastic experience: I'm extremely satisfied with the composite bonding I received at Complete Smiles. The staff was professional, and the outcome of my procedure was fantastic!!!.
Thank you so much for your lovely feedback. We are glad that you had a pleasant experience, and We look forward to seeing you again!
Complete Smiles Team
Fantastic experience: I booked an emergency appointment, I was in excruciating pain from a toothache and needed immediate assistance. From the moment I called, they were incredibly accommodating and scheduled me in right away. The dentist was highly skilled and quickly identified the issue, providing effective treatment that relieved my pain. The staff were friendly, caring, and made me feel comfortable throughout the entire process. I highly recommend Complete Smiles to anyone in need of dental care.
Thank you so much for your lovely feedback. We are glad that you had a pleasant experience, and We look forward to seeing you again!
Complete Smiles Team
Fantastic experience: I had complication with one of the dentist then management handled it really well and straight away referred me to Dr Sarah who is really wonderful and amazing. She continues my treatment adequately with my crown and filling. Her experience really high level and explained everything in detail to me before start the treatment she explained the risk or benefit of that treatment. I am a dental nurse myself in other practice so I can see how is good a dentist from my experience which she was something else. I recommend do your treatment with her, from filling, crown or even implant! She is professional and understandable. If you do not need any treatment she does not recommend to you if it’s risky for you! I recommend book your next appointment with her! Thanks for your service, Mahi :)
Hi Mahdokht,
Thank you so much for your lovely feedback. We are glad that you had a pleasant experience, and We look forward to seeing you again!
Complete Smiles Team
Fantastic experience: Booked appointment with complete dentist. I was seen by Dr.Sarah, she is so professional and lovely. She made me feel so comfortable and did an amazing job on my teeth. I strongly recommend complete smiles for best experience
Thank you so much for your lovely feedback. We are glad that you had a pleasant experience, and We look forward to seeing you again!
Complete Smiles Team
Negative experience: Quite unimpressed. All the reviews looked great but the pricing (intro offer) was misleading, the dentist did not have a high degree of professionalism and the pirated music being played was a bit bizarre. My search for a good dentist in harrow continues...
Negative experience: I was struggling from tooth ache since some days and taking ibuprofen was giving me relief, but I just thought to get a check from a dentist. I call for general appointment but was booked as emergency , I told them I am not in pain still they said because you were in pain we have to book you as emergency. I was told the consultation includes medication if needed, x ray and consultation. Afterwards they asked 50 pounds more for another x ray just to look whole of the jaw. She emphasised me to get treated for the tooth which was not bothering me ( she found swelling there also) I asked her I would think about it and requested for some antibiotics for which I was denied saying it wouldn't be helpful. I went here as it's close to my house and also the reviews were good but I really am confused now.
Hi Daxaben,
Thank you for taking the time to share your experience and feedback with us. We appreciate your visit on 29/01/24 and the opportunity to address your concerns.
I would like to clarify a few points from your review. When you came in reporting a toothache, we considered it an emergency because a toothache is a specific issue that needs immediate attention to prevent further complications. The additional £50 charge was for a full mouth OPG (Orthopantomogram) scan, which is more comprehensive than a standard small x-ray. This type of scan is crucial for a thorough assessment, as pain can often radiate, making it difficult to pinpoint the exact source without a detailed examination.
Our dentists are highly qualified and make their assessments based on a thorough evaluation of your oral health. The recommendation for treatment and the decision not to prescribe antibiotics were made with your best interest in mind. Antibiotics are only prescribed when necessary, as their misuse can lead to resistance and other health issues.
We have tried to call you to discuss this further, but unfortunately, we haven't been able to reach you. We're surprised to see the review now, given your visit was on 29/01/24. We would like to invite you to call us at your earliest convenience to discuss any concerns or questions you may have further. Our goal is to ensure that you receive the appropriate care and understanding of the treatments we recommend. Please feel free to contact us directly. We're committed to providing the best possible care to our patients and hope to resolve any confusion you may have.
Fantastic experience: I recently had the pleasure of visiting CompleteSmiles Dental Practice for dental implant treatment, and I must say, I'm thoroughly impressed. From the moment I walked in, the staff made me feel welcome and at ease. The ambiance of the clinic is calming, and the waiting area is comfortable. Dr. Pedro and his team are true professionals who take the time to explain every step of the process, ensuring that I felt informed and confident about my dental implant procedure. Their expertise and attention to detail instilled trust in me right away. Overall, I highly recommend CompleteSmiles Dental Practice for anyone in need of dental care, especially dental implants. Their dedication to patient comfort and satisfaction is unmatched, and I will definitely be returning for all of my dental needs in the future. Thank you, CompleteSmiles, for restoring my smile with such care and precision!
Hi Yoganeshan,
Thank you for your valuable feedback and review.
Kind regards,
The Complete Smiles Team
Fantastic experience: I strongly recommend Complete Smiles for all those who would like to undergo an excellent quality of dental treatment. Complete Smiles hospitality and reception was very good.
Hi Lisha,
Thank you for your valuable feedback and review.
Kind regards,
The Complete Smiles Team
Negative experience: I would not recommend this place despite the good reviews. The dentists offer treatments which may not be the best for you and charge a significant amount for it. Independent dentists/NHS dentists in the area are much cheaper and provide better level of service. The emergency appointment filling only lasted a couple of days and the next appointment to fix this, the filling only lasted one day. I had to wait over an hour for the dentist for the first appointment. They still refused to refund the full amount. I thought being a chain they have a higher level of service but I had to go back to a NHS dentist to fix what they did. I was seen immediately and the filling has already lasted longer.
Fantastic experience: I came in to see a dentist for extractions I was in extreme pain and was lucky enough to be booked with doctor Sarah I actually came specifically to see her as my friend sophie recommended her. She was so gentle and swift with the treatment carried out two surgical extraction and I was very comfortable throughout the treatment. Honestly it was an amazing experience. Thank you complete smiles!
Hi Mimi,
Thank you for your valuable feedback and review.
Kind regards,
The Complete Smiles Team
Positive experience: EDIT: Management has contacted me to apologize for this mistake and invited me again for the general checkup. I was happy with my 2nd visit, the dentist was very professional and thorough. The second General checkup was exactly as advertised and I have received full dental check up, 2 mini X-rays and a consultation. I was offered a treatment plan and a refund for the previous overpayment. I've sent my feedback directly to the clinic, but after 2 days with no response I have decided to leavey a review here. I have booked a general checkup for £25 and as advertised on their website it includes entire mouth checkup, 2 mini X-rays and consultation. Due to availability I received the appointment for the next day. When arrived, I explained to the dentists that one of my tooth has chipped off a bit but it's not painful and that I want to see what would be my option of treatment. I assumed that since 2 mini X-rays are included in the general checkup the dentist will be able to check current state of that particular tooth. But she insisted that this is now an emergency appointment and it cost £60. I've asked what is the difference, she explained that she will solely focus on that particular tooth and see what she can do. She mentioned emergency treatment 3 times, and I figured that she will be able to do some treatment during this appointment, I did not want to argue and agreed to the changed fee. But to my disappointment she only did one X-ray of that tooth and consulted about my options. There was no further treatment or actions done. So I feel a bit robbed off and confused why I paid £60 for just and X-ray and a simple consultation...The entire appointment lasted no more than 12 minutes..
Dear Dovile,
Thank you so much for your feedback. We are glad that you had a pleasant experience, and We look forward to seeing you again!
Fantastic experience: My mum needed an emergency appointment and I was seen by Dr Sarah and nurse Aaliyah, who were so friendly and professional, they made my mum feel right at home and went through the procedure needed with so much patience and kindness. Overall it was an amazing experience they both made memorable
Thank you so much for your lovely feedback. We are glad that you had a pleasant experience, and We look forward to seeing you again!
Fantastic experience: I came for extraction and hygiene clean, work was really amazing thank you so much Dr. Sarah. Highly recommended
Hi Hasan,
Thank you for your valuable feedback and review.
Kind regards,
The Complete Smiles Team
Fantastic experience: I had my treatment with Dr Amrani and her assistant Aaliyah, I had composite bonding done and they made sure it was a good experience they were super professional and they did a great job. Top notch dentistry. Thank you.
Thank you so much for your lovely feedback. We are glad that you had a pleasant experience, and We look forward to seeing you again!
Fantastic experience: I had a nice experience and felt very comfortable and welcomed. Dr. El Amrani was very professional and I was pleased with the whole work she did. It is important to feel you are respected and heard on any kind of treatment.
Thank you so much for your lovely feedback. We are glad that you had a pleasant experience, and We look forward to seeing you again!
Complete Smiles Team
Fantastic experience: Went into see Sarah for a check up and hygiene appointment and the results actually blew me away. She is very lovely and makes you feel extremely comfortable. Can’t wait to see my results with my composite bonding
Thank you so much for your lovely feedback. We are glad that you had a pleasant experience, and We look forward to seeing you again!
Complete Smiles Team
Fantastic experience: Dr Amrani has been amazing , she is very kind, helpful and accommodating. She has done a wonderful job thoroughly cleaning my teeth and advising me. I have had to bring my baby and toddler to appointments a couple of times and she didn’t mind at all. I’m half way through my Invisalign treatment with her and very happy so far. Highly recommend complete smiles and especially dr Amrani
Thank you so much for your lovely feedback. We are glad that you had a pleasant experience, and We look forward to seeing you again!
Complete Smiles Team
Fantastic experience: I Had a very good experience with Dr Sarah And Ms Marylou duting my dental treatment. Dr. Sarah explained well the dos and donts. She's good and knows what shes doing with the patient. They are also very considerate. I am also comfortable during the procedure.
Thank you so much for your lovely feedback. We are glad that you had a pleasant experience, and We look forward to seeing you again!
Complete Smiles Team
Fantastic experience: I strongly recommend Complete Smiles for all those who would like to undergo an excellent quality of dental treatment. I've visited couple of dentists before but I've never seen a dentist like Dr. Amrani. She is very generous, kind and too good with her expertise. She answers to all the questions and treats the patient gently. I'm grateful to Dr. Amrani for recommending best solution to my issues. She helped me a lot to improve my oral health as well. The quality of the treatment is excellent. Complete Smiles hospitality and reception was very good. I liked their approach of sending appointment reminders and being flexible to reschedule on need basis. The premises were kept clean and hygienic and staff are very professional.
Thank you so much for your lovely feedback. We are glad that you had a pleasant experience, and We look forward to seeing you again!
Complete Smiles Team
Fantastic experience: An absolute gem! Dr Sarah is very experienced she did an amazing job, i came for bridge work and composite bonding. I felt really hopeless with my teeth and thought there was no hope but she really changed my life! I can’t stop smiling now! The fees of the treatment was really reasonable and the quality was exceptional! I’ve been to many dental clinics but this by far had the best quality. I’m honestly so satisfied with my treatment and will definitely recommend this practice!
Thank you so much for your lovely feedback. We are glad that you had a pleasant experience, and We look forward to seeing you again!
Complete Smiles Team
Negative experience: Firstly I have always had to wait longer than agreed appointments, with no apology from receptionist or dr. The first time I visited the surgery the receptionist asked me to leave a review and then called me three times to tell me to leave a review which was both strange and annoying. I had two fillings done a month ago, which one is causing me so much pain I struggle to eat and have cold drinks. I visited the surgery and explained the issue, they did not take ownership of the mistreatment/poor treatment but gave me reasons that they will not cover costs to remedy the problem. Reception very unprofessional, and in general unreliable surgery. I was planning to go for further treatments and repairs but will not return to this surgery due to poor treatment, communication and policy issues. Dentist: Sarah Mahgoub After leaving this review, the practice emailed me and “offered help”, so I replied and explained the poor treatment by the dentist and also reception. I even explained that I’m willing to go back to the practice to fix what they have done as long as it’s another dentist. However I have not heard back from them and will not be able to trust this practice. I have basically been charged to get tooth damaged by then and then got treated unfairly when raising the issue with them.
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