
New Cross Dental Practice

Information about New Cross Dental Practice
Opening hours
- sunday: (closed)
- monday: 9h-18:45
- tuesday: 9h-18:45
- wednesday: 9h-18:45
- thursday: 9h-18:45
- friday: 9h-17:45
- saturday: 9h-13h
We are a family run and owned NHS and Private dental surgery offering everything from basic fillings to implant surgery, to teeth whitening, Invisalign and facial aesthetics all at competitive prices. Located in the vibrant area of New Cross, opposite Goldsmith's University, the practice has been providing dentistry for over 60 years from the same site. The practice is operated and owned by brothers Dr Neel and Himal Hirani since 2014. Their main aim is to elevate the practice to the highest standards consistently. We pride ourselves on the honesty, safety and level of expertise our staff have and place an emphasis on utilising the most current and updated techniques to improve the patient experience.
Our comment from Best Dentists about New Cross Dental Practice:
The New Cross Dental Practice is widely acclaimed for its exceptional patient care and professional service, making dental visits as pleasant as possible for patients of all ages. This practice has been a favorite among locals, who appreciate the following aspects:
- Easy appointment scheduling, ensuring timely access to dental care.
- A highly professional and friendly staff who are attentive to patient needs.
- Exceptional dentists like Dr. Reanne, Dr. Himal, and Dr. Neel who are noted for their skills, patience, and ability to ease anxiety during treatments.
- Thorough explanations of procedures, allowing patients to feel informed and comfortable.
- A welcoming environment with excellent reception staff that make each visit a pleasant experience.
- High-quality care tailored to individual patient needs, with modern techniques and a commitment to dental education.
Many patients report improvements in their dental health and confidence after receiving treatment here. New Cross Dental Practice is not just about dental services; it stands out for creating a supportive atmosphere where patients feel valued and well cared for. Highly recommended for anyone seeking a reliable dental practice!
Services and Treatments
New Cross Dental Practice: Reviews
Fantastic experience: Nobody likes going to the dentist but New Cross Dental Practice made it as good as can be. Its easy to get an appointment and I'm a private patient and the charges are very competitive. Everyone was very kind and took the time to treat me and explain every step of the process as we went along. Special thanks to Dr Reanne for her kindness, honesty and good work. And to Jack Timmins who cleaned my teeth up and gave me great tips how to look after them. I can 100% recommend this practice.
Fantastic experience: Have been with them for over 8 years. Very good service even you are an NHS patient.
Fantastic experience: Was a very good experience been with this surgery for a long time Surgery is comforting as is Mr H Excellent service as normal Thank you all for your assistance in making this a caring experience all good would not go anywhere else great staff Great Dentist !
Fantastic experience: My dentist Ellen is the most supportive dentist I have ever had, she has helped me clear my phobia and is always so cheery and personable.
Fantastic experience: Excellent dentists. Quick, efficient, experienced and straight to the point. Highly recommend for all ages including young patients
Fantastic experience: Had an appointment today with Lucy hygienist, very lovely lady very informative and showed me how to use brushes for my gums to keep them healthy. Thank you. Michael had check up today with himal all I can say is brilliant, such a gentleman and very caring I never feel nervous as he makes me feel relaxed. Mick
Thank you for posting your feedback. Visiting the hygienist is a key step to maintaining health and preventing issues.
Fantastic experience: Technically excellent dentistry, delivered with great courtesy and administrative efficiency. Patients are treated as individuals and have their dental needs explored and discussed in detail. An admirable dental practice.
Fantastic experience: I had a really nice experience, with friendly reception staff and knowledgeable dentist who helped me work out the best solution for my needs. Thank you!
Fantastic experience: I came for making a crown on one tooth. They are highly professional, very friendly and efficient. I felt comfortable and happy with their service.
Fantastic experience: My experience was fantastic. The admin staff were wonderful with me. I was in severe pain with my tooth i saw an emergency dentist and he was very supportive towards me ... i didn't feel anything pain when he removed my tooth i was so happy and appreciated thank you .I would recommend 10/10
Fantastic experience: I am not a fan of the dentist, but my dentist and the lady that helps him are amazing. They have so much patience and ALWAYS listen to me. The atmosphere is friendly and calm and if you have anxiety like me this is the place to go. I would not change my dentist for anything. Thank you for all the patience you have with me.
Fantastic experience: "My dental visit today was excellent! The team was so welcoming and professional. My dentist Neel and his dental nurse, provided top-notch care as always! Highly recommend!"
Fantastic experience: I have autism and anxiety, so going to the dentist has always been a huge fear of mine — something I avoided at all costs. But my experience at New Cross Dental Practice has genuinely changed that. From the moment I walked in, the lovely ladies at the reception were so kind and understanding. They gave me a pep talk, reassured me, and gently talked me through what to expect. They even introduced me to the dentist beforehand, which helped ease my nerves. The dentist and assistant were absolutely amazing — so gentle, patient, and accommodating. They took the time to sit with me before and after the appointment, answered all of my (sometimes silly) questions without judgment, and made me feel safe and heard throughout. I truly can’t express how thankful I am to have found this team. They’ve changed the way I see dental care, and I no longer feel so afraid. New Cross Dental Practice is filled with truly special people, and I feel incredibly lucky to have been in their care.
Fantastic experience: It was a very caring and loving service , make me feel comfortable and fully satisfied, Hajra is patient and work in an efficient and loving manner
Fantastic experience: Brilliant service..My doctor ar New Cross Dentist are brilliant, and so efficient, and prompt on dealing with my dental problem..She explained all and I am forever grateful.. The front desk staff are amazing, friendly and helpful..Great service all and all..10 stars for New Cross Dentist..Always a pleasure to visit for treatment..Thank you
Fantastic experience: I feel quite nervous when it comes to the dentist. My dentist made me feel relaxed and made going to the dentist a breeze.
Fantastic experience: I had a filling today, and it was done quickly and comfortably. Also it was a relief to find that the practice had air-con!
Fantastic experience: I highly recommend New Cross Dental Practice. I had an appointment this morning to fix a problem with a filling that had come off. I was warmly welcomed by the wonderful reception staff and the dental nurse. I was seen exactly at my scheduled time. The dentist was fantastic—very friendly, and she explained every stage of the procedure clearly. Today’s experience was truly five-star. Thank you, New Cross Dental Practice, for providing such high-quality care!
Fantastic experience: A very good dentist surgery in my experience. Usually running on time and dentists listen and treat you with respect. I would recommend it.
Fantastic experience: I had a great Hygienist Session with Victoria! She was very helpful and gave me useful advice. My teeth felt clean and smooth after the appointment. I'd definitely recommend!
Fantastic experience: Staff are amazing, friendly and helpful and the surgery is just so calming .. my dentist is amazing
Fantastic experience: Victoria was awesome! She talked me through every step of the hygienist appointment and she made me feel very comfortable. It was my first time at the clinic and I was nervous but everything went smooth, I'm quite pleased!
Fantastic experience: Excellent, professional, pristine and personable, great dental service and post treatment advice.
Fantastic experience: Professional and thorough service. Every step of the procedure was explained. Excellent dental surgery.
Fantastic experience: Reception staff are very helpful good interpersonal skills and the dentist I see are also very good they were reassuring and provided me with very helpful treatment plan.
Positive experience: Recently went in for hygiene clean following a consultation few weeks earlier. Very friendly receptionists the moment you ealk in. The dentist was very knowledgeable, informative, fast and efficient. This has always been my experience at this dental practice
Fantastic experience: Excellent service, as always from the entire team. Brilliantly combining sharp professionalism with very warm and friendly service from the reception staff front desk through to the consultation and treatment. Excellent!
Fantastic experience: The dentist I saw was very supportive and caring as I am a very nervous patient. I would give him 10 out 10
Fantastic experience: My wife and I are from Ukraine. We have been using this clinic for three years now under the NHS pensioners program. In our country they say: don't look for a clinic, look for a doctor. We found both a clinic and a doctor here. We really like our doctor Reanne Luiz Lewus - a small woman with a big heart and golden hands. Sensitivity, kindness, professionalism - these are her main qualities. We thank both the clinic and the doctor for their work.
Thank you for your review
Fantastic experience: They are really good here. All the staff from the reception team onwards are always really friendly and helpful, and never rush you. I’ve had only positive experiences from both the dentists I’ve seen there and it always feels like they remember you from last time and take a real interest in all their patients.
Fantastic experience: If I could give 10 stars, I would. My first time of visiting the dentist and it was amazing, the receptionists were awesome and so polite. No discrimination between NHS patients and Private Patients. The Dentist Philipa was also outstanding and my teeth cleaning was really good. Best teeth cleaning that I have ever had in years. And she also gave me good advice on how to keep my teeth clean. I recommend them to anyone who is looking for a good dentist!
Fantastic experience: From my experience with New Cross Dental Practice over the years and recent visit, I believe that is a good surgery and they doing well with them job. I have no regrets or disappointments. Wish them to keep in the high standards.
Fantastic experience: I am satisfied with my hygienist Victoria. I felt comfortable and I was kept informed at every visit.
Fantastic experience: Dr Ellen Gibbon is great, would highly recommend
Fantastic experience: Reception staff are always very helpful and friendly. Hygienist Victoria and Dr Nikil have really helped me with my fear of the dentist and massively improved my teeth and gums.
Fantastic experience: I was seen by Mr Himal Hirani and I cannot thank him enough. I was nervous and I thought it was a difficult procedure. He was attentive and communicative and super confident which calmed my nerves somewhat. Absolutely fantastic and I cannot commend him highly enough. Going to any dentist is not a pleasurable experience but believe me Mr Hirani made it as a pleasurable experience one could receive.
Fantastic experience: Lovely Practice and friendly staff. Very helpful and make you feel at ease. Good communication.
Fantastic experience: Hello everyone, I have had more than 3 appointments with dentist Jessica. She was the kindest and best dentist I have ever been treated by. I wish her all the best and development in the profession. I thank her very much. My tooth decay has improved and she has given me back my smile with full confidence. I thank all the assistants and workers in the welcome hall. Thank you very much.
Fantastic experience: The staff at the practice are really friendly and kind.The dentist never does work without fully consulting and explaining and unless it is really necessary. Very happy with the care we get from the practice and would highly recommend
Fantastic experience: Very good Dentist Neil, keep up the good work.
Fantastic experience: Lovely local dentist, all the staff are incredibly friendly and helpful. The dentists and assistants are very efficient, friendly and always explain what is happening which is a welcome touch.
Negative experience: Frustrated to say the least, wasn’t made aware of a previous issue and it has now worsened due to dentists not knowing whether it’s necessary to tell me or not? on top of that I was given a prescription with no year, i went to Peckham pharmacy to then have to come back for them to correct in New Cross.
Fantastic experience: I had my first appointment at New Cross Dental Practice today, and I am thoroughly impressed! From the moment I arrived, the reception staff were incredibly friendly and welcoming, which helped ease my nerves. The dental nurse was very professional and made sure I was comfortable throughout the appointment. Dr. Hajirah Mir was outstanding. Although I was a bit nervous, she immediately made me feel at ease. We discussed my teeth grinding issues and explored options like a mouth guard, as well as Botox for the Masseter muscle in the future. Dr. Mir took the time to explain everything clearly, which I really appreciated. Additionally, I was referred for wisdom tooth removal, which I’m grateful for, especially after a bad experience with a previous procedure. It’s reassuring to know that we’re addressing the issue before it becomes more serious. Overall, I’m very happy with my experience and am confident I’ve found a dentist I can trust for my ongoing care. Highly recommend!
Fantastic experience: Really great appointment with Dr Ellen. She was super kind and gentle. Usually I hate going to the dentist and she has cured my fears!
Fantastic experience: I had an appointment with the hygienist Victoria Akinfenwa for polishing. Both her and the assistant have been really good, very delicate an with excellent results. I am very grateful and I will be back in the future.
Positive experience: A kind and friendly atmosphere. Staff are professional and patient with things are clearly explained and there is time given to ask questions.
Fantastic experience: Dr Himal is the best dentist I have ever had. He has a very professional but affable manner and is up to date on progressive methods to preserve your teeth without breaking the bank. His advice is always sound and considerate of your needs and resources. Dr Himal uses the most relevant modern technologies to ensure comprehensive analysis and diagnosis of your particular needs. Staff at this dental practice are always polite, patient, efficient. Highly Recommmended!
Fantastic experience: Very professional and understanding! Excellent care and facilities. Thank you!
Fantastic experience: My experience today and as always. Has soon you walk in your welcome with a smile and greeting, by the Two receptionists. My Dentist Dr Himal always makes me feel at ease and relaxed, and less anxious. I must say that I could NOT recommend Dr Himal enough. He is one most caring and professional dentist I have ever had. Dr Himal and he's lovely Dental Nurse 10 out 10 Mr Saward
Thank you for posting your lovely feedback. We are delighted to hear your experience was so positive and look forward to seeing you at your next appointment.
Negative experience: When I first attended this dentist, it was quite good, but as time went on, it has gone downhill! They made my son wait 40 minutes to be seen with no good excuse, which is appalling, with no apology fron the dentist himself, which is disgusting, im sure they would not like waiting 40 minutes for you, and the audacity to tell me not to miss any appointments, or I will be removed from the dentist, only because I cancelled an appointment!! I call in to make an appointment not to be spoken to in a rude manner!!!!
Thank you for your feedback. We don't seem to be able to relate the incident you are referring to with any event that has occurred at our practice and you may have reviewed the wrong establishment. Can you please email us at [email protected] with your name and date of birth so we can corroborate this. Otherwise we would kindly ask you to remove the review if it is incorrect and let the correct practice be aware of your grievances. Thank you
Fantastic experience: Went in for my first hygienist appointment here today - all the staff were very friendly and efficient. My hygienist Mrs. Peixoto was a breeze, with good chat and great work, you get the feeling that the folks here care about their patients and the work they do. Will definitely be coming back for future dental needs!
Fantastic experience: The whole family goes, consistently good care. 8 years old child just had his first visit today and was so impressed he wants to go back every week :)
Fantastic experience: Excellent hygienist! I had a session with hygienist Victoria and it was one of the best hygienist cleans I've ever had. I felt that she paid individual attention to every single tooth! Often these sessions can be quite quick and I've left wondering if it was money well spent but not with this hygienist!
Positive experience: The hygienist was incredibly professional, the only downside is that you have to pay a In advance for your follow up appointment. They seem not to have my medical records, when I have been a patient for long time in that dental clinic, also I filled up my medical form on line before the appointment and I was given a QR code to scan however I had to filled again at the practice because they said they could not find it. Perhaps a bit more organized would benefit fit them. But in overall the customer service was excellent.
Thank you for your feedback Alvaro and we are glad you found the service excellent. Unfortunately the software we use has been temperamental recently and a lot of patients online forms they have filled in have not been pushed to the merge with the file hence the reason for filling in the forms so that we have the required documents for your visit. This is currently being worked on by the software company and is a nationwide issue for those using this particular software but it is being rectified.
We have always taken payments in advance for certain services such as the hygienist. The payment in advance is similar to you going to the cinema, booking a plane ticket, ordering something online and is there to help manage the services better and reduce the rate of failure to attend on a service which is highly in demand. This is common policy among many dental practices for similar reasons.
I hope you can see why you have had those particular issues and how they are not a usual occurrence we would expect our patients to experience.
We look forward to seeing you at your next visit.
Fantastic experience: Always friendly , polite and patient, great Dentist . Staff are friendly and nice too. Been coming here for 16+ years and never had any complaints
Fantastic experience: I have always had a phobia about going to the dentists, however since coming to the New Cross Dental Practice I have been treated so sensitively and carefully that I can now attend appointments on my own without additional family support. I have been able to keep up with regular appointments and although feel anxious, this anxiety does not stop me attending. I have been lucky to have found such a Dental Practice.
Fantastic experience: The best dental care, the dentist ask questions before anything and also if you have any concerns you can ask questions, the best dental advice, if something is not required or needed yet it will not be forced on you, and the best staff, the staff are superb from the front desk (pleasant and friendly). I would recommend New Cross Dental Practice
Fantastic experience: My visits to the practice are smooth, on time and enjoyable due to the friendly and helpful staff. The dentist snd hygienists take their time with you and provide helpful advice on issues.
Fantastic experience: I've not yet had to have any serious work on my teeth but I believe this is an excellent dental practice, I would feel very confident to recommend it
Fantastic experience: Excellent. Without a doubt, the best dental care I've ever had. The calm, helpful approach and professionalism I receive are completely next level. Thank you, Himal and team. Whilst the rest of the nation struggles to get dental treatment, I feel blessed.
Fantastic experience: Brilliant dentist with great NHS appointment availability! Wouldn’t go anywhere else!
Fantastic experience: It was a good, efficient service. The dentist and her assistant were very approachable and patient.
Fantastic experience: Dr Neel Hirani is amazing. Very friendly and professional. Feel very lucky to be his patient - he did a great job on a chipped tooth at the front and given me my confidence back. Thank you!
Fantastic experience: Really good experience with dentist Dr Filipa Rodrigues, I was nervous about getting some fillings and she made me feel really at ease and did a great job!
Fantastic experience: The place is a little rundown but the dentists are fantastic. I've seen three different ones and they were all super helpful. Dr Haj in particular is great.
Fantastic experience: Super impressed with this dentist - everyone, from dentists to surgeons and implant specialists are incredible at their jobs and very professional.
Fantastic experience: I have moved to woolwich arsenal now and have been here a few years but I will not changed my dentist as Dr Hamal is the best dentist I've ever had and iam 45yrs. He explains everything he is going to do to my teeth and why plus all my options so I understand everything
Fantastic experience: Great service. Great dentists.Always happy to help.
Fantastic experience: Friendly, calm and considerate treatment. I have every confidence in my dentist
Fantastic experience: Best dental practice! I was first there in 2019 for a broken wisdom tooth. I got an appointment two days later and at the appointment got the broken tooth removed. Super efficient. Then i was there again for another decaying wisdom tooth, this time it’s a bottom one so the practice referred me to a surgeon. I got luck, didn’t wait for too long. Didn’t really do a surgery but got the tooth removed within 10 minutes at another practice. Recently i have another tooth decayed and it was painful when chewing. This time I got an appointment after one week. I got a full check at the first appointment on Monday, then got the filling on Friday. These are all NHS treatments! The receptionist and dentists are always nice. I also recommend their hygienist. All five star services
Positive experience: Easy and flexible with booking. Seen on time by the dentist. No complaints
Fantastic experience: I am very happy with the service. The surgery offers NHS service and very professional advise. My dentist is always very helpful and approachable advising and allowing for different options to be discussed if there is a larger, longer treatment. The staff is very helpful and accomodating.
Fantastic experience: I hadn't been to the dentist for ages. Dr McGibbon made feel comfortable as I was nervous and felt anxious. Thanks
Fantastic experience: Always polite and professional, the work is done to a high standard. I trust my dentist at the practice
Fantastic experience: I'm a nervous patient. But the doctor threat me so nice. I love her. Rubber dam saved my life!
Fantastic experience: I am an old lady of 81 and I have been coming to the New cross dental Practice for years. They are the most caring and kind practice I know . They go beyond everything to help me and I am so pleased to be a patient of theirs.Nothing is too much trouble for them.
Fantastic experience: Very professional and informative. Took time to create a personal plan of treatment within a prompt schedule. Explained everything clearly and put me at as much ease as possible. Thanks very much.
Fantastic experience: Such a good dentist practice. Such friendly staff and really knowledgable dentist who takes the time to explain all needs and solutions. (Also the fastest to get an appointment out of any dentist I’ve experienced in London!!)
Fantastic experience: This is a great dentist I have been with them for years, although I have had some disagreement with them before, they are very empathic and that is great, they do their work efficiently and tell you the best way to look after your teeth, they also have many other services that may seem expensive but if you have the time and money will do all that a person wants for aesthetics.
Fantastic experience: Hi, On my first visit to the practice. The receptionist was very polite and friendly. The dentist I saw was on time went importantly for me she made so clear what the problem was with my teeth clearly explain and Pricing. Happy so far but I be going back for treatment soon.
Fantastic experience: In as much as a routine visit to the hygienist isn't exactly a thrill, New Cross Dental Practice have always been professional and made the experience as pleasant as can be. Easy online booking system, follow up appointment reminder calls and all the modern facilities you expect in a dental practice. Thanks everyone!
Fantastic experience: Lovely experience as always. The receptionist is so kind and warm and my dentist similarly so. Thanks guys
Fantastic experience: It's the best dental care! I cannot fault them. They always take good care of you and are on top with dentistry. Dr. Hirani is the best dentist I ever had. He manages to make my jaw numb without me even noticing! And the reception team is great too - always trying really hard to make appointments possible, with a smile on their face.
Fantastic experience: Great customer service the people at the front desk are respectful and friendly and very professional. I recently had an appointment with the hygienist (Chloë) and she was just great, caring and empathetic. Facilities are clean, it isn't step free. I highly recommend this place.
Fantastic experience: It’s always a pleasure attending my appointment the friendly welcoming from both receptionists. The level of care given at your appointment. I would definitely recommend This dental practice to anyone.
Fantastic experience: As soon as you walk through the door from the reception staff to dentist and assistant they are all very friendly and helpful and they make you feel at ease and talk through all procedures.great place
Fantastic experience: I had an appointment with Ellen today. She has a pleasant, cheery demeanour that puts you at ease. She explained everything she was doing and laid out the options available, which I found helpful. Additionally, the gentleman at the front desk was friendly and made the check-in process smooth. Overall, a good experience at this dental practice - as always.
Fantastic experience: Very easy to get an appointment within a week. Lovely dentist, great service, really happy with everything and couldn’t recommend enough.
Fantastic experience: Got a new dentist Dr neel Hirani Thought I wouldn't trust another one But I'm happy hes really good and gentle Receptionist are absolutely lovely very helpful the surgery is clean Ive recommend this place to a few people and they say the same thing☺️ 17th January had a tooth out I'm so happy that the dentist is brilliant No complaints
Fantastic experience: Me and family have just recently joined the New Cross dentist and I have to say am glad we did. The receptionist are lovely and friendly and my dentist is also really caring and very informative. Anyone looking for a friendly but professional dentist, I would definitely recommend.
Fantastic experience: Always seen on time. Dr Neel Hirani (whom I see regularly) is very thorough, explains everything and very gentle.
Fantastic experience: I’ve just had an appointment with the lovely hygienist Roxanna. I am SO impressed! From start to finish she was so friendly, bubbly, helpful and made me feel so relaxed! I currently have fixed braces and she told me lots of helpful tips on how to keep my teeth clean etc. I have been a bit worried about cleaning them properly since having the braces on but Roxanna guided me through lots of things to help when cleaning them and reassured me. So grateful and I could tell she really wanted to help me as much as possible. Highly recommend and will definitely be coming back! Thank you so much!
Fantastic experience: Very good dental practice with a large team of dentist, hygienist and supporting staff. Would definitely recommend especially when NSH dentists are now so rare.
Fantastic experience: I have been with this dental surgery for the last 28 years and they have always been excellent, they have always been able to help me when I ve needed a emergency appointment, I have only had 3 dentists anf each of them have been brilliant ,
Fantastic experience: The Service I receive at New Cross dental practice is 2nd to none, My Hygienist is very Thorough in what she do by explaining everything in details, gives good practical advice and a thorough clean. I always leave the practice feeling satisfied and happy.
Fantastic experience: Serena and her assistant's performance was excellent. They made me feel very welcome and relaxed to have my extraction done and did a great job. They were very professional in every aspect and I am very happy.
Fantastic experience: Neel and Victoria have been looking after me for a while now and they’re always very professional and courteous. Reanne was also very helpful recently in reattaching a crown that had come loose. A shout out too to all the reception staff! Highly recommended.
Fantastic experience: Changed to this dentist because I wasn’t happy with the treatment I was getting at my last place. I saw Dr McGibbon who was fantastic. Very thorough, and explained everything clearly! Such a relief to have made the change.
Fantastic experience: Great team! I had a really tough visit because of bad anxiety, but the dentist and dentist assistant were so kind and supportive. They gave me time, kept me calm, and made a really difficult experience so much easier. The receptionists were super friendly too, which made the whole vibe of the place really welcoming.
Fantastic experience: The staff and the dentists are very professional and polite. Dr Hirani is very good at taking care of patients.
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