
Colindale Smile Clinic

Information about Colindale Smile Clinic
Opening hours
- sunday: (closed)
- monday: 8:30-17h
- tuesday: 8:30-17h
- wednesday: 8:30-17h
- thursday: 8:30-17h
- friday: 8:30-17h
- saturday: (closed)
The Colindale Smile Clinic is a family of practices throughout the UK. It is a boutique, family-friendly dental practice offering all general and cosmetic dental needs. All of our Smile Clinics are a part of a growing family, where our patients always come first. All practices keep up to date with current legislation and guidelines thereby allowing us to provide patients with the best standard of care.
Our comment from Best Dentists about Colindale Smile Clinic:
Colindale Smile Clinic is renowned for its exceptional customer care and a friendly atmosphere that makes every visit pleasant. Many patients have praised the clinic for the professionalism and reassuring approach of their staff, particularly Dr. Simone Duggal and Dr. Samir Majithia, who are frequently highlighted for their gentle and caring demeanor.
Patients report feeling comfortable and well-informed during their treatments, as staff take the time to explain each procedure thoroughly. The clinic is described as clean, welcoming, and organized, contributing to an overall positive experience. Furthermore, many visitors appreciate the efficiency in scheduling appointments and minimal waiting times.
In summary, Colindale Smile Clinic remains a top choice for dental care, with a focus on creating a supportive environment while delivering high-quality services.
Colindale Smile Clinic: Reviews
Fantastic experience: Caring and great customer service.
Thank you for your lovely words.
Negative experience: Avoid, complete incompetence. Went in for a checkup and a filling, during the filling the dentist was more concerned with trying to upsell me on cosmetic care than doing a good job. I was left with 3 painful spikes protruding from the filling causing my gums to be torn up the following days. I phoned for an emergency appointment and when I arrived the next dentist (different one) was annoyed she had been assigned the first dentists patient (didn't want to do the job). While I'm laying in the chair with my mouth open and having the filling filed down she decides I need to make another appointment to get it polished after the rough rushed filing job she was half way through doing... As if leaning over and grabbing the polish tool was too difficult, considering they messed up to start with you'd think they would just put it right, seems she was more concerned with getting payback at the other dentist.. having me have to book with her to finish the job as a revenge jab. So naturally I decided to cancel a teeth cleaning appointment I had already put a deposit for, and of course the receptionist doesn't know how to issue a refund so I'm standing there for 20 mins waiting for someone to tell her how to do it. Thanks Colindale smile clinic for taking me out of work for 2 days, doing a terrible job and not even putting it right. Glad I didn't spend the planned £2000+ for the cosmetic stuff, they can't even get a filling right.
Fantastic experience: Staff are very helpful and accommodating We throughly trust Sam the dental surgeon and his team
Thank you for taking the time to leave us such a great review! We are happy you had a pleasant experience at our practice and our team hope to welcome you back again soon.
Fantastic experience: 1st visit went good! I give 5 stars as the staff was welcoming and welcome you with a smile.
Thank you for taking the time to leave us a wonderful review.
Fantastic experience: Very efficient and professional.
Dear William, Thank you for taking the time to leave us such a great review!
Fantastic experience: Sam was brilliant. Reassuring, professional and really nice guy. Very please with result
Dear Neil,
Thank you for taking the time to leave us such a great review! We are happy you had a pleasant experience at our practice and our team hope to welcome you back again soon.
Fantastic experience: Excellent as usual, Sam is friendly, professional and efficient, and the lady on reception always friendly, helpful and professional too. Excellent dental practice, comforting to have a brilliant dentist through the NHS, in these difficult times
Dear David,
Thank you so much for taking the time to leave us such an amazing reviews.
We are so pleased to hear you re happy with the service we provide and we look forward to seeing you again soon.
Fantastic experience: Great clinic. I have been going here for some years and I always see Samir who is the best dentist I have ever been to and would highly recommend him and the clinic.
Dear Suzan,
Thank you for your 5 star review.
We look forward to seeing you again.
Colindale Smile Clinic
Fantastic experience: A great experience! I needed two half crowns to be fitted and all the preliminary work was carried out without any hassle. The dentist explained the procedure throughout and made me feel at ease with everything. I finally had the crowns fitted and everything went smoothly. Very happy with the outcome & the whole experience. Thank you Simone.
Thank you SP for taking the time to write us a 5-star review.
Fantastic experience: First time coming to this dental practice, All staff were very polite and welcoming. The dental practitioner kindly explain what he would be doing and advised me about aftercare until my next visit
Fantastic experience: Staff are helpful, kind and friendly. Practice is well organised and clean.
Fantastic experience: Always satisfied with my treatment at the smile clinic
Dear Trish,
Thank you for your wonderful 5-star review! Your kind words mean a lot to us.
We look forward to welcoming you again soon!
Fantastic experience: Very well organised brilliant checks
Fantastic experience: Very professional and pleasant.
Fantastic experience: Lovely clean and pleasant dentist Highly Recommended
Positive experience: It was very good experience at smile clinic with simone duggal i’ll visit again
Fantastic experience: Very good team. Dentist, nurse, receptionist and Hygienist. Always courteous and will always tell me the real state of my teeth and gums. I never feel under pressure. The dentist Dr Samir will always give the options for me to decide. If his practice does not have relevant equipment he will always recommend a practice which does and leave me to decide which practice to go to.
Fantastic experience: I had a great experience at Colindale Smile Clinic . The staff was friendly and helpful, and the dentist was kind and professional. The clinic was clean and comfortable. Everything was explained clearly, and the treatment went smoothly. I would definitely recommend this dental clinic to others.
Fantastic experience: I had been putting off visiting the dentist as its not my most favourite place! I was seen by Sumaiyah, who happened to be the most kindest and gentle dentist I've had! She was ever so lovely and put me at ease instantly. Would definitely recommend her! Thank you :)
Negative experience: They are charging too much for small private work. They do not entertain if work done from outside uk. This is vary difficult and costly for NHS patients to go private.
Positive experience: The receptionist and the team were highly courteous, but the appointment took longer than expected as we were told to fill out the medical history of the patient at the time of the appointment. Hence, I have given 4 stars
Negative experience: All they were interested in was the £25 consultation fee even though the dentist spent less than a minute to check my teeth. Bad customer service. Receptionist, arrogant attitude
Dear Moh,
Thank you for your feedback. We’re sorry to hear that you were unhappy with your recent visit to the practice.
As this was a new NHS patient appointment a consultation fee applies, which covers the clinical time for an examination and assessment. The length of the appointment can vary depending on individual needs and the nature of the check-up.
We always strive to provide a welcoming and professional service to all our patients, and we’re disappointed to hear that your experience didn’t reflect this. Your comments have been shared with the team to help us improve, and we would be happy to discuss this further with you if you’d like to reach out to the practice directly.
Kind regards,
Smile Clinic Group - Marketing Team
Fantastic experience: Always a good experience at Colindale smile clinic. Very pleasant staff. They explain everything to you regarding any treatment including future treatments and any necessary guidance for healthy oral hygiene.
Dear Janice,
Thank you for your 5 star review.
We look forward to seeing you again.
Colindale Smile Team.
Fantastic experience: Good friendly service. Thanks all our family get a good service. Dr.Simone Duggal and the reception very helpful
Hi Sena, We really appreciate you taking the time to leave such a positive review. Thank you!
Fantastic experience: As someone who has been terrified of the dentist for so long, I honestly had such a pleasant experience. Dr Simmone was exceptional. She was extremely patient and understanding with me and explained everything in great detail while also consistently checking if I was doing okay. In addition to this, Dr Simmone was absolutely amazing with my two children on their first ever dental check up. So much so that my eldest was already asking when she could go back again before we even left the clinic . Honestly can't thank her enough! I'm so glad I've come across this dentist. The receptionist and dental nurse were also lovely. I had been looking for a dentist accepting NHS patients for such a long time and I am so glad I found this dental clinic.
Fantastic experience: Very kind and helpful, anyone looking for a dental surgery should go there..
Negative experience: Horrendous clinic. Customer service is appalling.
Fantastic experience: Excellent treatment - very friendly staff and Dr Sam is one of the best there. Highly recommend.
Fantastic experience: Very professional and polite.
Fantastic experience: I am very happy how dentist are treated us as family ! I recommend this clinic to everyone .
Negative experience: The Dentist, Dr Simone is lovely and super personable, however the administration of this clinic is awful and really left a terrible impression with me. The receptionist is very disorganised and became combative when I mentioned that I hadn’t received confirmation of my appointment or any guidance on the fact I needed to pay to register. She threatened me with a FINE! I was blamed for not giving them my email address when I called, even though they didn’t ask for it when I made an enquiry to register as a new patient. Such a shame overall- as it seems like a lovely practice but the receptionist is awful and needs training on how to problem solve and speak to patients and new potential clients.
Hi Nadira,
Thank you for your feedback and for visiting our clinic. We’re really pleased to hear your kind words about Dr. Simone, she and the team take great pride in providing high-quality care.
We’re very sorry to hear about your experience at reception, and we truly regret that it left a negative impression on your first visit. We always aim to create a welcoming and informative environment for both new and returning patients, and it’s clear we fell short in your case.
Regarding the issue with registration fees, we understand there may have been a misunderstanding. Please note that a standard new patient check-up does involve a fee, which is separate from the act of “registering” with the clinic. We're sorry if this wasn’t clearly communicated during your initial inquiry.
We take all feedback seriously and would really appreciate the opportunity to look into this further. If you're willing, please email us at [email protected] with your full name and details of your visit so we can review this internally and address any concerns appropriately.
Thank you again for taking the time to share your experience. We’re committed to improving and hope to have the chance to make things right.
Warm regards,
Smile Clinic Group
Fantastic experience: They very good,clean and welcoming. The doctor was professional and friendly she’s amazing dentist she explained to me everything I need looking forward my next appointment, I’d highly recommend. Thank you
Dear Ayan,
Thank you for your wonderful 5-star review! Your kind words mean a lot to us.
We look forward to welcoming you again soon!
Fantastic experience: Not only did I manage to get an NHS appointment (I know, shocking!) the dentist, Dhibee Verba, was absolutely amazing at explaining the entire process and all my options, and she was completely happy to answer my questions. I’m not a fan of the dentist and appointments stress me out, but I felt calm with Dr Verba. When part of my filling fell out and Dr Verba was on holiday, the other dentist put a temporary filling in for me so I didn’t have to deal with a hole in my tooth for several weeks.
Positive experience: Friendley Practice, help with nervous patients!
Fantastic experience: Long standing family dentist, excellent personal and caring service that goes the extra mile. Excellent friendly service again today from Samir dentist and Asli receptionist, my father was treated with care and patience. Very grateful for the care over the years.
Fantastic experience: Professional staff, kind and friendly, offering a great service!
Fantastic experience: Have been with the clinic for years and they have maintained very high standards from the receptionist to the hygienist. I will recommend to people who need professional care.
Fantastic experience: I've been seeing my regular Dentist for nearly 8 years now. He is brilliant. He is very polite and well mannered. Also all other Personal from Receptionists and Dental Nurses are very nice and polite.
Dear Michael,
Thank you so much for taking the time to leave us such an amazing reviews.
We are so pleased to hear you re happy with the service we provide and we look forward to seeing you again soon.
Fantastic experience: Amazing dentist, so friendly, knowledgable and professional, really put me at ease!
Dear Rebekah,
We truly appreciate your 5-star rating and your kind feedback.!
Looking forward to your next visit!
Fantastic experience: I am happy that I was with you Dr. Simone Duggal. She is veri kind and responsible for patient.
Dear Dobrinka,
It’s always a pleasure to have you with us! Thanks for your feedback.
Looking forward to your next visit!
Fantastic experience: Always friendly and welcoming with efficient service and all treatments explained in full Thank you
Dear Sangita,
Thank you for your review :)
Fantastic experience: I have always found the dentist very caring and providing excellent advice and service. If all is well and no work needs to be done, the dentist is happy to see me again 6 months later rather than "creating" unnecessary jobs.
Dear Helga,
Thank you for your lovely feedback. We look forward to seeing you again soon.
Fantastic experience: Good response and good experience, communicating well, I have received simple description of my teeth and how to avoid paying more costs, my wife has received a good plan for treatment, I highly recommend
Fantastic experience: Very friendly and helpful staff a good experience. Always clean and tidy in all rooms
Dear Jim,
Thank you for your friendly words and 5 star review :)
Fantastic experience: Very clean and welcoming. Very professional and friendly. Relaxed atmosphere. I’d highly recommend. Thank you
Fantastic experience: Very happy with everything. I don’t normally look forward to seeing a dentist but I definitely look forward to going back here. Very helpful staff.
Fantastic experience: Polite, Caring, Professional and all round Excellent Service. Thank you.
Fantastic experience: Fine visit, was ok with no problems
Fantastic experience: Easy to find, awesome staff who were very friendly and professional. I walked away with a million dollar smile. Thank You! X
Dear Carley, Thank you for your wonderful 5-star review and kind words! We truly appreciate your support and look forward to welcoming you back to Colindale Smile Clinic soon.
Fantastic experience: Very nice experience, pain free treatment and good results.
Dear Karen, We truly appreciate your 5-star review and kind feedback! Looking forward to welcoming you back to Colindale Smile Clinic soon.
Fantastic experience: Great customer care and attention and are always on time. I have been with them for many years.
Dear Bina, Thank you for your glowing 5-star review! Your kind words inspire us, and we can’t wait to see you again at Colindale Smile Clinic.
Fantastic experience: As always a great service from the receptionist and beyond
Dear Paolo, Your 5-star review means the world to us! Thank you for your kind words—we look forward to welcoming you back to Colindale Smile Clinic soon.
Fantastic experience: I have been to many dentist but first time I felt that I was in the right hands.
Fantastic experience: I was treated with respect and dignity. My experience was as comfortable as it could be under the circumstances. Every step of the procedure was explained in detail and Samir was patient with me when I repeated the same questions
Hi Maureen, We really appreciate you taking the time to leave such a positive review. Thank you!
Fantastic experience: Very Friendly staff and looking forward for the treatment
Dear Dilhan,
Thank you for taking the time to leave us such a great review!
Kind regards,
Colindale Smile Clinic
Fantastic experience: Routine hygiene check. This is my go to place since I was a kid and would vouch for them!!
Hi Rae, Thank you for taking the time to leave us such a great review!
Fantastic experience: excellent! team with very good attention and friendly. recommended!
Hi Josselyn, We’re so grateful for your great review! Thank you for your support and trust.
Fantastic experience: Excellent care from Samir and his team for both myself and my wife.Highly recommend this practice.
Hi Ian, We really appreciate you taking the time to leave such a positive review. Thank you!
Fantastic experience: Very professional so happy with the service
Hi Susan, Thank you for your fantastic review! We’re happy to know you had a great experience with us.
Fantastic experience: I hate the dentist in general but I had a very positive experience. The dentist made me feel very positive and gave very detailed explanations. I’m so glad I chose Smile for my dental care.
Hi Urbanzkin, We really appreciate you taking the time to leave such a positive review. Thank you!
Fantastic experience: honestly one of the most calming and reassuring experiences going, after having a bad experience ELSE WHERE I found the staff here to be more than accommodating to my needs and you don't feel judged would 100% recommend using colindale smile clinic, again thank you
Fantastic experience: Great service with friendly and considerate staffs & doctors. Thank you for today's appointment :)
Fantastic experience: I've been with them practice for few years now. I can't complain. I get appointments. Pricing reasonable and they do a lot. Compared to my last practice this place is breath of fresh air.
Fantastic experience: Great dental practice offering NHS treatment. Friendly staff, excellent dentists. I’m so glad to have found this place! Simone especially is WONDERFUL - she was very reassuring and explained everything she was doing.
Fantastic experience: Fantastic care! Very professional and friendly. I had two big problems when I first called Colindale Dental Care Centre. They were affecting not only my health, but self-esteem as well. One problem was going back 5 years following a treatment at another surgery that had gone badly wrong. To be honest, I thought that both problems were hard to solve, on the basis what I had been told by other dentists. Sam, the dentist treating me, put my mind at rest by saying that both problems could be solved and advised on how to proceed. I am very happy that I had listened and followed through with the treatments. Not only am I free from chronic infection which I had carried around for 5 years, but I have my smile back! The dentist, nurses and reception staff at the clinic are very professional, helpful, friendly and accommodating. The place is clean and welcoming. I cannot recommend the surgery and its staff highly enough!
Fantastic experience: Great service, accurate diagnosis, not try to sell unnecessary treatments and product. I have full faith in my dentist, Mr Samir Majithia
Dear Mira,
Thank you for your kind words. Hope to see you soon at our practice.
Fantastic experience: I would like to mention that all members of staff working at Colindale Smile Clinic are extremely helpful and professional. I will definitely recommend Colindale Smile Clinic to my friends and family.
Fantastic experience: Quick appointment, friendly front desk staff, perfect seating area. Qualified staff
Fantastic experience: The most reliable and efficient dental clinic I have been to. Dentists, assistants and specially reception staff are all excellent. Highly recommend
Fantastic experience: Smile Dental Clinic is a welcoming place where expert care meets compassion. Their professional team is dedicated to providing top-notch dental services in a comfortable and friendly environment, ensuring every patient leaves with a brighter, healthier smile. I am especially happy with my doctor, whose skill and care have made my experience truly exceptional. Regards: Abojahad Asim
Fantastic experience: Friendly, professional and welcoming I would highly recommend them Specially Dr Simone
Fantastic experience: I had an incredible experience at Colindale Smile Clinic with Dr. Simone Duggal!. Dr. Duggal was professional, kind, and took the time to explain every step of my treatment, ensuring I was comfortable throughout. Her attention to detail and genuine care for her patients really stood out. The clinic itself is spotless and welcoming, with a fantastic team that makes you feel right at home. I highly recommend Dr. Duggal and Colindale Smile Clinic to anyone looking for top-notch dental care.
Fantastic experience: Simone is a great dentist, she is very kind even when I'm nervous.
Fantastic experience: Sam and the team are amazing and really helpful. With the recent mouth guard issue, I’ve been able to resolve things very quickly. Moreover, any treatment is done quickly and effectively. Thank you so much.
Fantastic experience: Good staff amazing doctor thank you so much for you see me so quickly
Fantastic experience: Pleased with the service & have every confidence in the dentist
Fantastic experience: Very friendly Dentist, explained the whole procedure very well. Very happy with the service
Fantastic experience: Very good hygienist highly recommend and sam great dentist.
Fantastic experience: I have been struggling to find an NHS dentist for months and I was passing this lovely clinic and saw they were accepting NHS patients. Had my first appointment this morning and they couldn't have been nicer. My dentist was lovely and very helpful.
Fantastic experience: Visited this dentist clinic with my son today for the first time and I was impressed, clean and tidy, the receptionist, the dentist and assistant was very friendly and helpful and appointment was quick and simple. I will recommend!!! Thank you on Nathan's behalf
Negative experience: When booked appt reception unaware an giving wrong info for types of services offered, booking & advising of wrong type, for hygiene dentist appt , Whilst in appt discovered the different types of Dental service, frustrated with reception, continued with appt an may come back. Not happy an having to come again, for the original type of appt required in 1st place
Fantastic experience: Customer service amazing. Lovely dentist
Fantastic experience: Thank you so much Dr Samir Majithia! I was so scared of dentist for many years,but after my first visit I feel confident again. Very friendly and work very carefully.
Fantastic experience: Benzydamine hydrochloride 0.15 Naproxen Ibuprofen gel Salamol inhaler Simvastatin 40mg Solifenacin 10mg Lansoprazole 30mg Gabapentin 100mg Sertraline 50mg Amitripyline 50mg Costing 40mg Puinine-sullate 200mg Gaviscon
Fantastic experience: Pleasant make me feel welcome didn't have to wait for to see the dentist, my overall experience is very good
Negative experience: Very poor experience. Been coming here as a family for years. Treated appallingly when an appointment was missed by mistake yet they have cancelled 3 of mine and one being on the day yet offer no flexibility. When I complained the receptionist was more interested in talking over me and clearly had no clue on their complaints policy. No personal service and clearly don’t adhere to their own appointment and complaint policy - avoid! Shame I had to even add 1 star just to post this review / if I had my way it would be zero!!!
Thank you for your feedback. We’re sorry to hear that you remain dissatisfied despite our previous communication via email.
We strive to maintain clear communication and accommodate our patients where possible.
If you would like to discuss this further, please do not hesitate to contact us via email.
Best regards,
Colindale Smile Clinic
Fantastic experience: Lovely staff,my dentist Simone is very gentle and caring...always treated with excellence thankyou Melanie
Positive experience: Friendly and professional . My dentist is excellence and very skilled in extracting the tooth.
Fantastic experience: Always have a great service here. Lovely receptionist and Simone is so friendly and does an amazing job.
Fantastic experience: My dentist was Simone Duggal she is amazing Dentist , very good caring to me , light hands. Amazing personality I’m very pleased for the great job . Thanks so much
Fantastic experience: My dentist is Amazing. Very patient and always kind and caring. The staff are all very friendly and professional
Fantastic experience: Was very happy with service and information and advice I was given
Fantastic experience: Pleasant visit warm welcome quick in and quick out almost apologize for not needing to do any work on my teeth happy all around
Fantastic experience: Great service with Dr Samir Majithia. The staff in clinic are very nice and friendly.
Fantastic experience: Brilliant service from the dentist, adhere to all my needs. I would definitely recommend this dentist to other people.
Fantastic experience: Excellent from start to finish, special thanks to Shiv my dentist absolute gentlemen professional helpful obliging young man a credit to the practice. Also a mention of thanks to Ashley on reception again a very helpful young lady.
Fantastic experience: Outstanding service! The lovely lady at the front desk is always friendly and Dr Shiv is very professional and kind. My children are always comfortable throughout the visits.
Fantastic experience: Great clinic. Rahul the hygienist was thorough and didnt rush. Highly recommend.
Fantastic experience: Very satisfied with all from very helpful reception and pleasant very quickly seen and overall great service very very satisfied.
Fantastic experience: Been seeing Sam for many years now. Always very reassuring and a very pleasant service. Wouldn’t go anywhere else :)
Dear Liz,
Thank you for your 5 star review. :)
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