Maypole Dental Surgery

Fantastic experience: Maypole Dental have been our family dentist for over 10 years and they’ve been consistently really great. Always professional, kind and thorough – I completely trust them with my teeth and smile, and they make what could be an anxious experience feel comfortable. Couldn’t recommend them highly enough.

Fantastic experience: I called up to register and get an appointment about a swollen gum. I managed to get an appointment within the hour and the staff were really helpful.

Negative experience: Hello, I came this morning for my daughter’s appointment. While scheduling a second appointment for her treatment, I was confronted with completely unacceptable behavior from your receptionist. My daughter was translating into French what the receptionist was saying. And what does she do? She tells my daughter: “Don’t get involved”, “It’s none of your business.” Unbelievable. My daughter was directly concerned. The appointment is for her. Even if it weren’t, she has every right to speak and help her mother. Period. I find this behavior rude, intolerant, and shocking. Anyone working with the public should know how to respect differences and listen to children. Clearly, that is not the case here. Telling a child to be quiet while she is helping her mother is utterly disrespectful. I request that you urgently remind your staff of the basics of respect, politeness, and inclusion. Such behavior is unworthy of a practice serving the public. Sincerely.

Negative experience: Not happy with this dental surgery at all they are saying I’ve missed an appointment for a filling witch I didn’t as the reason I wanted an appointment was because I had a problem with filling and they told me I had been removed because I missed the appointment when I did miss a appointment 2 years ago but I phone then to let them know and I know people they go there that have missed loads of appointments

Negative experience: Cindy is rude and attitude stinks- the staff are incompetent and impossible to get appointments unless your paying private money

Fantastic experience: A great experience with all the staff at a great surgery. Easy to deal with and very prompt and professional. Sindy at reception took care of the appointment and follow up appointments and Preethi Pillai and Jakhra did a great job with my teeth. All externally polite and professional.

Fantastic experience: Friendly, helpful and professional dentists and receptionist. In particular, Cindy has always been welcoming, knowledgeable and a great support in arranging appointments for me over the last 20+ years. My dentist and hygienist are both brilliant too.

Fantastic experience: Thank you Maypole Dental! I unfortunately have a wisdom tooth infection, I called up for help and was seen and treated in the same day with affection and care. Thank you to all the team for being so caring today and always.

Fantastic experience: I’m very impressed with the service received, they’ve helped my uncle and dad out on the day of my enquiry even though they were very busy-highly recommended

Fantastic experience: Lovely staff really kind and friendly, made us feel really welcome

Negative experience: I’m not sure if Cindy owns the place but she is absolutely horrible. Extremely rude, gives false information and just put off this dentist because of here. If you want someone to ruin your day Cindy’s your man.

Fantastic experience: Great customer service and very good with what they do. Would recommend them. Esay to get a appointment.

Fantastic experience: I phoned up this as my dentures had snapped in a fall all other dentists are either not taking patients or refusing when I phoned I explained my situation to sindy and she got me in the same morning I cannot thank them enough the receptionist were kind and polite and very understanding unlike most places they are having my dentures repaired and will be having moulds done for a new set they have put a smile on my face I wouldn't recommend anywhere else other than the maypole dental surgery it was also clean and you can tell they take pride in what they do Following on from this review I have been welcomed everytime I have come here from start of my treatment to the end to get my new dentures the receptionists are all lovely especially Cindy who has greeted me with a smile everytime I have gone in and always asks how I am she has been brilliant with me from the very first phone call the dentist has been amazing aswell I cannot thank them enough

Fantastic experience: I live in wales, l needed a bad tooth out, urgent, and false tooth put on my plate, as l come from birmingham, l phoned maypole Denist got a quick appointment, great service, lovely staff l thank them all, l then went straight to the dental laboratory got a new tooth, all in a couple of hours , fantastic all round service.

Negative experience: Dreadful awful customer service. Shout about your private business on the front desk. The one lady is so so rude and how any of them got employed in a receptionist roll is beyond me. Definitely going to be looking at moving practices soon as this one is terrible and the way they treat their "valued patients" is just awful.

Fantastic experience: can i just say thank you to cindy for all her care and reassurance. ive had awful pain after tooth extraction last thursday and now have dry socket, twice now shes been so caring and fitted me in as an emergency to help thank you xx

Negative experience: I cannot fault the dentist themselves but they need to look at their receptionist and the way they treat and speak to the patients. The receptionist Cindy really needs to be spoke to about the way she treats and speak to patients I am not the only Person who has been in the situation where she discusses your business in front of other people and speaks with such an attitude to patients telling them to go away even though 101 have said to seek medical help.

Fantastic experience: Very helpful and friendly to us and great price!!

Fantastic experience: Cindy is always so polite and professional.have been bringing my family here for years now and never had any issues.❤️

Fantastic experience: Excellent service and very polite.

Positive experience: Good staff, Great communication and very welcoming to new patients.

Negative experience: If you enjoy being shamed, berated and judged by a Karen (Cindy the receptionist) then sign yourself up. I was pre warned by 3 other patients to be aware of her and my goodness did she live up to the horrible expectation. Just no need, we are all people trying our best. She needs to learn some empathy and social skills. Just a bitter, mean person w an axe to grind. I hope she gets the help she needs in order to treat patients with respect.

Fantastic experience: Seen quickly and very helpful, great staff the receptionist is very helpful and easy to talk to

Fantastic experience: I find Maypole Surgery staff to be very helpful, caring and polite. I would recommend this surgery

Fantastic experience: I had a terrible fall in the garden and crashed down onto a terracotta pot knocking out 3 teeth and bending a crown into my bottom lip, Tuesday morning Cindy took charge of everything, she was extremely caring,l saw a dentist straight away,Wednesday morning Mr Dillon took charge, he also called me back Wednesday afternoon, by Friday l had a temporary bridge, amazing care and wonderful treatment.

Fantastic experience: Last year Maypole Dental Surgery accepted me as a patient when my old dental practice refused to see me.on the same day they treated a problematic tooth and discussed my options on the next visit.today I had some minor work completed and I was treated courteously and professionally both by admin staff and the dentist.I can thoroughly recommend this dental surgery to anyone in need of help or anybody wishing to move surgeries.

Fantastic experience: Great service, Sindy on the front desk is so friendly and accommodating. Would highly recommend.

Fantastic experience: Sorry not sure if I spelling her name correctly but Cindy was absolutely amazing. I rang for an appointment for my little girl who has been in so much pain with her tooth, she is 6 and Cindy got me in the next day. Nothing was too much trouble for her. Highly recommend this surgery. She was so kind to my daughter and so was the dentist even though she was very scared and In aging. Thank you Cindy. Too customer service xx

Negative experience: I was looking for a nearby dental surgery, and i found Maypole Dental Surgery. I sometimes i like to read reviews to have an idea. when I read reviews on Maypole dental, the majority reviews were about receptionist Cindy being rude and unprofessional, but I said to myself, what is this receptionist doing to people that they give such reviews! Then I went to register, which was OK, and i was offered an appointment in the same week to see the dentist, which was great. My first appointment I was seen by a lovely lady dentist who checked my teeth and gave advice and because of my condition and the medication am on, the dentist made an individualised care plan for my oral hygiene which we both agreed on. When I finished with the dentist then I went back to the receptionist as instructed by the dentist to book my first hygienist appointment. In reception, there were 2 ladies, one of them being Cindy, the receptionist, I told Cindy what the dentist had told me but kept saying the dentist hadn't said anything to her. She was literally shouting in my face, and if you have ever been to this dental practice, you will know that there's no privacy in the reception waiting area. So Cindy keept talking and asking questions but the other lady sitting next to her kept asking Cindy "have you checked your screen, there's a message the dentist sent you about this patient care plan" then Cindy looked and she shouted "no this is not fair, She can't do this! Meaning the dentist. She shouted again, " This is not fair." Then she was asking me to pay a fee that was not agreed with the dentist at all. Cindy overruled the dentist care plan and refused to book me an appointment. I felt very disappointed and embarrassed especially being shouted at in reception with other patients who were waiting to be seen but I was also very confused of the decision that Cindy made to overrule the dentist individualised care plan with no explanation. I didn't even understand what she meant by unfairness, and I left feeling absolutely disturbed and confused. I will never go back to Maypole Dental surgery, and I certainly won't recommend it to anyone. I chose to ignore the reviews and just go, but hell, I wish I never did. Shame because the dentist was brilliant and professional. Cindy, from a receptionist to another receptionist, you are very unprofessional, and the voice tone you used in my situation was very disturbing. I hope you read these reviews and reflect on each and every review about yourself

Negative experience: I had a deeply disappointing experience at Maypole Dental Surgery, primarily due to the conduct of the receptionist. She was unprofessional and rude. I was pressured to make an advance payment for a future treatment—something I had never been asked to do before. When I questioned this and refused to pay, she made it clear that I might not be able to get future appointments. This kind of behavior is completely unacceptable, especially in a healthcare setting where patients should feel respected and cared for. I’ve since noticed several other reviews that echo my experience , particularly regarding the receptionist’s attitude and conduct. It’s concerning that these issues seem to be recurring and yet remain unaddressed. A dental practice is only as good as the people who represent it at the front desk, and unfortunately, this has seriously damaged my trust in the clinic. I hope the management takes this feedback seriously and works toward creating a more respectful and professional environment for all patients.

Negative experience: As a past dental nurse, this dentist is appalling. Disgusting customer service and not to mention she one overed my tooth for 2 MINUTES AND LET ME GOunder a month ago and didnt even see the HAIRLINE CRACK IN MY TOOTH that i saw from using dental tools at home after five minutes. Lazy and atrocious behaviour from someone who should have plenty of experience. Oh and also tell your receptionist to drop the filthy attitude because its not a warm and welcoming environment and makes all customers uneasy. You cant fix teeth and you cant even spot a crack in my tooth after years of experience. Get back into dental school NOW. I am really honestly disappointed.

Negative experience: We initially visited this dental practice because my partner had a serious dental issue. At his first appointment, instead of providing a proper assessment or exploring options, they immediately dismissed it as too expensive to treat in the UK and advised us to go abroad. No real discussion, no referral—just an easy way for them to wash their hands of responsibility. Trusting their advice, we spent a considerable amount of money on flights, accommodation, and transport to a dental clinic in Albania. Once there, we paid £160 for a 3D X-ray, only to be told the procedure was too complex and required a different specialist. We tried to sort it out while we were there, but the second dentist informed us my partner actually needed hospital treatment. Frustrated and out of pocket, we returned to this practice, expecting them to finally take responsibility and provide a proper referral. Instead, they refused, insisted on doing their own low-quality X-ray (which we would have to pay extra for), and continued giving us the runaround. If they had just done their job properly from the start, we wouldn’t have wasted all that time and money. To make matters even worse, they later claimed to have referred my partner to a hospital. That was four months ago, and we’ve received nothing—no appointment, no updates, absolutely nothing. When we asked for a referral number or even just the name of the hospital, they refused, saying they “couldn’t give us that information.” Meanwhile, I’ve had my own hospital referrals for far less urgent issues, and they’ve come through much faster. It’s clear they either never referred him or simply don’t care.

Fantastic experience: Highly recommend this Maypole Dental Surgery! The staff was friendly, the dentist was professional, and the treatment was painless. The clinic was clean and modern. Will definitely return…

Negative experience: Very rude just after your money don't care about anything else happy to leave you in pain

Fantastic experience: My grandmother has asked me to write this review, she said the service was lovely. The doctor and the lady were very friendly and patient and took their time. They were calm and made her feel calm and better when she was in a lot of pain. She said she wishes everyone could be like this. Thank you Dr Matthew Vazahapilly and Fakhra and Zainab.

Fantastic experience: I had periodontal treatment. Maz, my hygienist, was very good, caring, and patient with me being as I was quite nervous. Maz put me at ease, explaining what was going to happen during my treatment. I couldn't ask for a better person. Maz, keep up your good work.

Fantastic experience: I had a crown falling that needed fixing. Managed an appointment. All went smoothly and well. Very pleased with the service. Highly recommended.

Fantastic experience: I couldn't be happier with my experience ! I went in with excruciating 10/10 pain, and they took great care of me from the start. The team was professional, compassionate, and put together a clear dental plan to address my issues. Happy with the results. Highly recommend! Special thanks to Sindy and Matthew

Fantastic experience: Always have a good experience here, friendly staff, especially Manaz and Cindy.

Fantastic experience: Called this morning and spoke to Cindy after a week of agony! She got me in and I’ve had my tooth out! Have been bringing all the family here for 20 odd years and wouldn’t go anywhere else! Cindy is a gem!

Fantastic experience: After a weekend of pain with a newborn. I booked a private appointment as there were not many surgeries taking nhs I called maypole dental surgery and sindy was the reassurance I needed she advised me to come to the surgery straight away and offered me a same day appointment at 11.30 acknowledging that I had a new born baby and was in pain. When there I was seen to straight away and booked in for a molar removal. Sindy also signed new baby up so that we were registered and assured that my baby would have a dentist appointment at earliest time required.

Positive experience: I had been with my previous dentist for around 20 years when were great. However I had a bad accident and caused quite bad damage to my teeth a few years ago. When I went to my dentist at that time I found they had sold out to new owners and that they were only interested in cosmetics and how much money they could extract from me rather than providing dental treatment. I had lost all confidence in them and didn't go back expecting to hobble a long until I found a decent dentist. Then one of my teeth broke further and was causing me pain so I had to seek treatment. My friend recommended maypole dentist as they were a patient.i rang the dentist and explained my situation. The receptionist was really helpful and kind. They couldn't get me in that day but took my details as they do get cancellations. Half an hour later they rang me back and booked me in for a cancellation the next day. I was seen x-rayed and my treatment clearly explained to me. I was booked in for extraction and fillings promptly and returned again to have my treatment clearly explained to me and every step of the process. I am so glad I was recommended to this practice. I found them courteous, professional, considerate,and am glad that I have found people I can trust. Obviously it's early days for me having a first treatment hence the 4 stars. If I continue to receive the same treatment then they will absolutely be 5 stars.

Negative experience: The staff is extremely unprofessional in answering any question over the phone, ignorant and very insulting. Would never call or recommend to anyone.

Fantastic experience: Being coming to this dentist for years. Staff are always friendly and never waiting around for too long. Sindy is always chatty and making me laugh

Fantastic experience: Very helpful staff and great service, the dentist was thorough and explained everything clearly, which really put my mind at ease.Overall, I highly recommend this dentist for anyone looking for quality care and a pleasant visit!

Fantastic experience: Amazing Dentist!!! I recently had trauma to my teeth and my previous dentist had lapsed my registration for non attendance. I spoke to Cindy on reception and she was so helpful. She asked me a few questions about my previous dentist and got me registered and booked in for that same week. The following week I had my first composite filling ( I had lost big chunks of my 3 front teeth) . I was meant to have the rest done a week later. However they called me and asked me if I wanted to go back the same day as they had a cancellation and the dentist could tell I was eager to fix my teeth. I now have a normal set of teeth again!! The dentist that did the work on my teeth was so reassuring and talented, and Cindy and the girls at reception are so helpful. A good NHS dentist is hard to find and this one is brilliant and gave me my confidence back!!

Fantastic experience: Friendly and helpful staff, thanks to Cindy who always has a welcoming smile, thanks to Dr Dhillon for very professional and genuine service.

Fantastic experience: Called up to look for an appointment due to bad tooth ache. Sindey was brilliant at managing to get me an emergency appointment that same morning for me to come in and be seen. Whilst there all of the staff were very professional and helpful.

Positive experience: Dental staff are excellent, the lady on the front desk however seems to think she can talk to people like they are below her, she was slightly rude to me, but for the 15 minutes I was sat out front I heard and seen her speak to several people As if they were being wiped off of her shoes, over the phone and to their faces, extremely rude and unprofessional, especially as she's one of the first people you see when you arrive at the practice.. not a good look

Fantastic experience: Saw my son when no other practise would, very friendly and welcoming

Fantastic experience: Fantastic service and really helpful staff. I phoned at 9am this morning (23/12) because my Mum, who is spending Christmas with me was in a lot of pain. The receptionist asked me to take her to the surgery straight away, I did and the dentist treated her immediately. Great NHS service and staff. Would highly recommend and will be moving there myself in January.

Positive experience: I'm not a fan of going to the dentist, but the dental staff are amazing. They understand my phobia and comfort and guide me as soon as I sit in the chair. Always asking if I'm okay if I need a break. They're amazing with my boys too. However the receptionists I believe needs to have some training in customer service. All customers old, young, middle-age need to be treated the same spoken to the same and given the same welcome when they come to the desk, and shouldn't judge a book by it's cover. 3 times I had to tell the receptionist I'm not here to argue so please don't speak to me in this manor. I've now added your text number to my phone so I do get the texts and they don't go to spam.

Negative experience: I joined this dentist asking for their help but from the get go you could tell that they have no consideration or care for patients, to them you are just a number and ££ signs! I noticed they treat people on dss very differently to paying customers! I called up to rearrange my appointment as I was in hospital with abdominal pains and because I could not attend they refused to let me continue at the practice even tho I had a very good reason for not being there! also called in advance to reschedule but to them it was not good enough! I would ask everyone to not support a business that does not support the local community and treats people like they are robots with no feelings! it’s very sad that customer care is a thing of the past! Oh and the receptionist Cindy seems to get off on people’s misery and has 0 sympathy and is also very rude to talk to

Fantastic experience: Jovan; words cannot describe how much of a respectful and obedient young man he is, he was able to support me through my emotional distress before my appointment; what a beautiful young man.

Fantastic experience: Great dentist! I went last week and I was pleasantly surprised by how friendly the staff were, in particular I remember someone called Jovan showing me to the room. The dentist, Dr Dhillon was very polite and welcoming and made me feel very comfortable.

Negative experience: Avoid this place if you can. The receptionist, Sindy, displays very unprofessional and disrespectful behavior. She was extremely rude, shouting, and accusing me of lying. Her attitude is completely inappropriate for someone dealing with customers. If you value respectful treatment, I would not recommend visiting this surgery.

Negative experience: I am utterly appalled by the disgraceful and unprofessional telephone manner of the receptionist, Sindy, this morning when I simply asked whether new patients were being accepted. Rather than offering a straightforward and courteous response, she chose to interrogate me about why I was seeking to register with a new dental surgery. I explained that my son has medical needs, is under the care of a hospital dentist, and has not been given an appointment by his current community practice despite receiving a letter from the hospital. Rather than showing any understanding, she arrogantly argued that I should be speaking with my current practice and went on to inform me, without any basis, that Maypole Dentist does not accept patients with "issues." This was completely inappropriate and discriminatory. As a parent of a child with medical needs, I have never encountered such a callous, dismissive attitude. The lack of empathy displayed by Sindy is nothing short of shocking. This experience has left me deeply upset and disgusted. I promptly contacted a neighbouring dental practice, where I was met with kindness and professionalism, and I will be registering my son there instead. Additionally, many others have left reviews expressing similar frustrations and complaints about Sindy’s rude and dismissive attitude. There have also been multiple allegations from others claiming that her behaviour has been racially charged, with some accusing her of being openly racist. It is clear that this is not an isolated incident, and the lack of professionalism and respect at this practice needs to be addressed immediately.

Fantastic experience: Great dental service and customer care, Glad there, my dentist. I know my dental health will always be on point and taken care of.

Fantastic experience: A big Thank you to Cindy I called with a problem and Cindy made appointment the same day. Service amazing prompt and efficient great Dentist and a wonderful Team.

Fantastic experience: Great place to get your treatment done. Very professional especially receptionist cindy and the hygienest, and a big thank you to the dentist who looked after me very well. I felt in safe hands from everyone. I can only say thank you

Fantastic experience: Extremely friendly staff. Dr Dhillon was very welcoming - I highly recommend going here.

Fantastic experience: Have been coming to this surgery for over 20 years. I recently had to have root canal treatment on a back molar. Extremely impressed with the care and attention given by Mr Matthew Vazhappilly. The root canal treatment was completed in one appointment lasting 90 minutes. I returned last week to have a crown fitted and am extremely happy with the result. Thank you Matthew!

Negative experience: Today I had appointment with Mathew but receptionist changed it without any notice . She lied to me and was very rude. She kept on making excuses . Instead of apology she was rude. I confirmed twice a day ago for appointment with Mathew but she called me to surgery and send me to other room. This betrayed attitude of herself was also noted by herself. She said THIS IS A POINT.. she lied to patient after giving appointment, this is not correct.

Fantastic experience: The service is excellent very rapid me and my wife are very happy with our dentist we recommend this surgery to everyone who has problems with there old dentist.

Fantastic experience: As a very nervous new patient, I was impressed by how welcoming and friendly the receptionists were immediately putting me at ease. The entire staff was attentive, and the dentist was incredibly understanding, taking the time to explain everything clearly and making sure I was comfortable throughout my visit. Highly recommend! :)

Fantastic experience: Once again I’ve had fabulous treatment at the surgery. Cindy as she has been for years is wonderful, her explanation of my treatment is second to non. Thank you guys your the best!!!

Fantastic experience: "I had an amazing experience at Maypole Dental Surgery . The staff are friendly and understanding The clinic is also clean, modern, and well-maintained. Dr. Onkar was extremely professional and nice I would highly recommend Maypole Dental Surgery to anyone looking for excellent dental care.

Fantastic experience: Can’t recommend this dental practice enough. Had a fantastic experience with Sindy, she was so so helpful and understanding, she really is a credit to the business x

Negative experience: Imagine coming to a dentist and getting hit on by some pervy dentist, kept trying to look down my top when checking my teeth and making comments about my breasts. Actually felt sick, never again am I coming here.

Negative experience: Rang up to ask if they accept new patients. Straightaway the lady on the phone said "we do have to ask a few questions". The first question was "as an adult, why do you not have a dentist?" This question was not a good one to start with and it sounded critical. In fact, I was looking for a new dental surgery for my children who had difficulty booking appointments with current dentist. Even as if it was an adult trying to look for a dentist, it doesn't necessarily mean the adult doesn't have a dentist. As a receptionist, phone calls should be received with a more friendly manner.

Fantastic experience: Attended here after not going to the dentist in years very friendly service, quick and easy !

Negative experience: Very rude and arrogant receptionist cindy who does nt know how to talk to others politely.Nasty lady.However, the dentist and others are really good

Fantastic experience: New patient and so impressed by the diligence of every single staff member! A great dental practice for anyone who appreciates comfortability, consideration, concise explanations and a personal touch to their dental experience

Fantastic experience: Super dental surgery and the senior receptionist is the best a top professional I am so pleased to be a patient at this surgery

Fantastic experience: absolute amazing is all i can say. im a super nervous parltient and made me feel at ease. cindy was amazing on reception and also mrs n gupta is my dentist. had me seen within 10 minutes. 100% reccomend

Fantastic experience: Fantastic service delivered by great people. Have been a patient with maypole dental surgery for 25+ years and they've been consistently brilliant.

Fantastic experience: *HIGHLY RECOMMEND* New patient here. Just been for a consultation after years of not going to a dentist due to extreme phobias. The staff were so understanding and helpful, not condescending or judging. They laid out what treatment I needed and gave me options where possible. They even helped me look after my 3 month old baby who had to come with me. Feeling much more relaxed and ready to start treatment. Thanks again

Negative experience: They charge me check up fee and all they say is that they donot do any dental treatment in the practice because there no proper dental dector in the practice but they can book you dector from out side for 1 teeth canel treatment from £700 to £900 what a scum people west of time and money I adive to avoid this not proper practice.

Fantastic experience: Always great, fair & honest treatments here. I totally trust my dentist Meena, & Cindy on reception is super efficient. Well done to all & thanks

Negative experience: Please avoid this place as much as you can, receptionist Sindy extremely inhuman, she shouts and scream. Keep saying I was lying. Extremely rude behaviour she should not be dealing with customers. If you want to degrade yourself then join the surgery.

Fantastic experience: New patient. Phoned on Mon 21 May after phoning 3 others, and got an appointment the next day. The dentist assessed me, refitted a crown that had dropped out,and my treatment starts on Friday. Excellent service from reception to dentist.

Fantastic experience: Hi since early morning today we have been trying to book appointments with many dentist over 50 for a severe infection unfortunately nobody was willing to see me until we spoke to CINDY from maypole dentist and finally Cindy booked us in straight away.i must say Cindy was very kind and helpful thank you Cindy appreciate it

Fantastic experience: I had a bad tooth and the previous private’s dentist asked me for an insane amount of money… I went here and Sindy Kindly offered me a free treatment. At first I was skeptical but after meeting the dentist I got ensured of their level of professionalism and I had a stress and pain free treatment So big thanks to them. Definitely Recomend to Anyone

Fantastic experience: Excellent service was very pleased how I was treated by Mr dillion and is staff also Cindy the receptionist was very helpful.

Fantastic experience: Fantastic surgery. They helped me with an emergency when my surgery couldn't fit me in. Lovely staff who were friendly and reassuring. 5 out of 5 easily.

Fantastic experience: Very efficient the service provided is excellent you dnt need to wait too long for an appointment the staff that’s the ladies at reception to the technicians and dentist are very professional and helpful. I have been using this dentist for years and would definitely recommend it to family and friends.

Fantastic experience: I was with another dentist which was charging me £70 to re-register with them as a new private patient. I phoned Maypole Dentist if they were accepting NHS patients and they asked me if i have any problems with my teeth which I did. They booked me in straightaway. The receptionist is very straightforward as its a very busy practice, however she explained everything clearly. Gurpeet has been an amazing dentist and explained all the procedures with me and she was honest with the possible outcomes. So far, my experience has been good and i got seen immediately.

Negative experience: Tried to make an emergency appointment for my son who is on the spectrum. so it takes a lot to get him there in the first place. i explained this to receptionist who was rude from start to end from putting the phone down to making me keep calling back to be told no he can't be seen absolutely disgusted

Fantastic experience: Excellent service, felt well looked after and in and out swiftly with the next appointment made for a time that suited.

Negative experience: Sadly Cindy with an S was very rude to me. insisting I was lying. Despite me assuring her I had in fact cancelled my last appointment. Proceeded to tell me the computer records it !! And could not be wrong. By virtue of needing an emergency appointment would indicate some level of politeness if compassion just not in your repertoire. Disappointing response from a healthcare provider.

Fantastic experience: Absolutely superb! Rang this morning with an issue. Sindy on reception sorted me out same day. I know the girls on reception are under pressure - work with them and they will look after you. Good to see an operational NHS practice helping the community.

Fantastic experience: I needed an emergency appointment - I explained my situation to the receptionist who was very understanding and compassionate and managed to get me an appointment very quickly. On arrival the receptionists were lovely, friendly and professional. The dentist and the dental nurse were professional very thorough and explained my treatment plan in detail to me. All costs were detailed. I felt relaxed and calm, I’m normally quite anxious at the dentist but not on this occasion

Fantastic experience: Lovely staff, sindy is very polite and helpful, I am a new client and have been very happy with the way I’ve been treated! Very welcoming environment would definitely recommend :)

Fantastic experience: The staff are always very friendly and helpful. My dentist is excellent. I would recommend this surgery to my friends

Fantastic experience: Cindy is fantastic I can’t thank her enough for her professional approach, always willing to try to resolve any issues, always very caring towards patients and just so efficient gets things done. All staff are just brilliant smiles and professionalism. Thank you Matthew for all your help with our teeth.

Fantastic experience: Was in need of a dentist managed to get an appointment quickly, very clean tidy practice with welcoming staff (Sindy & Zainub) who go up and beyond to make sure everything is fine. The dentist Matthew was ever so lovely and gentle and informed me in detail as to what was needed. Highly recommend this practice.

Negative experience: Very rude receptionist and spoke to me like I was something on the bottom of her shoe!she then hung up on me!! Went to a different dentist who were much nicer and pleasant

Negative experience: Rang to make a appointment as nhs patient if not would have paid privately the receptionist was so rude had a attitude problem asked me why do you even want to come here go to your own dentist. I mentioned my dentist is not answering and she went off on one again. Very rude atrocious.

Fantastic experience: Rang for an emergency appt and Cindy managed to get me in then and there. Treated and fixed within the hour. Great service. Great dentist. Highly recommend

Fantastic experience: What a fantastic experience, big thank you to everyone at this surgery for their caring professional yet very friendly manner. Especially my dentist Gurpreet and her assistant Preethi who made my appointment totally stress free. Sindy was extremely helpful securing us an appointment in good time, she was very helpful and understanding of our situation. As receptionist Sindy runs a very tight ship ensuring your visit to the surgery is stress free. Big thank you to all, highly recommend.