
Smmmile - Invisalign Newcastle

Information about Smmmile - Invisalign Newcastle
Opening hours
- sunday: (closed)
- monday: 9h-17h
- tuesday: 9h-17h
- wednesday: 9h-17h
- thursday: 11h-19h
- friday: 9h-17h
- saturday: (closed)
Our unique boutique offers Invisalign treatment from just £52 per month, right in the heart of your city. Why pay more for your Smmmile?
We offer a simple 3-visit treatment plan, so you get the convenience of at-home teeth straightening with the safety of treatment in a dental clinic.
Pop in to meet our expert Invisalign team, or book your FREE Smmmile consultation on our website!
Our comment from Best Dentists about Smmmile - Invisalign Newcastle:
Smmmile - Invisalign Newcastle is widely celebrated for its exceptional dental care and patient-focused service. Many clients have expressed their satisfaction with the friendly and approachable staff, who create a welcoming atmosphere right from the first consultation. Dr. Ursula and Dr. Sunny have received numerous commendations for their professional yet personable approaches, ensuring patients feel at ease throughout their treatment journeys.
Clients often highlight:
- Thorough explanations of treatment processes, which help alleviate anxiety.
- A seamless experience from initial consultations through to the final results.
- Comfortable and modern clinic that prioritizes patient well-being.
- High-quality results that boost confidence and enhance smiles.
With a variety of treatment options and flexible financing plans, Smmmile Newcastle stands out as an excellent choice for those seeking cosmetic dentistry. Many patients report life-changing outcomes with their Invisalign treatments, feeling empowered and confident to smile openly. It's no surprise that Smmmile Newcastle receives such high recommendations from its satisfied clientele.
Services and Treatments
Smmmile - Invisalign Newcastle: Reviews
Fantastic experience: I'm very pleased with my teeth and the honesty of the dentists here. Ursula was super informative, and the treatment was pain-free. I would definitely recommend this place.
Thank you for your recommendation and five star review, Esra. We'll share your lovely feedback with Dr Ursula and the team.
Fantastic experience: Can’t thank the team at Smmmile Newcastle enough, especially Dr. Ursula. Excellent service from start to finish. I’m over the moon with the results.
Thank you for your fantastic feedback, Dan. We're so pleased to hear how happy you are with your results and will share your kind words with Dr Ursula and the team!
Fantastic experience: had invisalign composite bonding and whitening and delighted with the result! could not fault the process from start to finish! a big thank you to ursula especially who understood my fear of the dentist and was always gentle and kind ( and gave me plenty of local) . a lovely set of staff from receptionist to the nurses! thank you so much i can smile now without feeling self conscious xx
Thank you so much, Elisa, for your amazing review! We’re absolutely thrilled to hear how delighted you are with your results – your new smile truly says it all! It’s wonderful to know that Ursula and the team helped make the experience comfortable for you, especially with your dental nerves. We'll be sure to pass on your kind words to everyone, from our lovely reception team to the nurses. Keep smiling confidently – you deserve it!
Fantastic experience: 5* star service and treatment from all the staff at Smmmile Dental Newcastle. I was lucky enough to have my composite bonding completed here by Sunny. Having previously had a fear of the dentist I felt completely at ease. The whole treatment was pain free and Sunny made sure to explain each step to me as he went along. The final results are absolutely amazing, I couldn’t be happier. All the staff made me feel so welcome, the clinic is modern, clean and professional. I couldn’t recommend this dental practice highly enough. Thank you, Sunny for giving me my confidence back!
Thank you so much, Fi, for your amazing review! We're over the moon to hear how happy you are with your composite bonding results – and thank you for sharing your stunning after photo too! Dr. Sunny and the whole team at Smmmile Newcastle will be so pleased to know they helped you feel at ease throughout your journey. It means the world to us that we could play a part in bringing back your confidence. We really appreciate your kind words and recommendation!
Fantastic experience: Had a great experience at Smmmile! Dr Ursula was absolutely spot on answering all my questions and always making sure I knew the plans going forward. Would absolutely recommend for anyone looking to straighten up their teeth and getting some confidence back!
Thank you for sharing your experience, Kevin. We’re so pleased to hear that Dr Ursula was able to answer all your questions and keep you informed throughout your visits. It’s wonderful to know you felt supported on your journey to a confident smile, and we really appreciate your recommendation.
Fantastic experience: Invisalign has been a game-changer for my smile! The whole process was smooth, and the staff were super supportive and friendly. They made me feel comfortable every step of the way. My teeth are looking amazing, and I couldn't be happier with the results. Highly recommend!
Thank you for sharing your experience, Nooha. We’re so pleased to hear that your Invisalign journey has been such a positive one and that you felt supported and comfortable throughout the process. It’s fantastic to know you’re happy with your new smile, and we really appreciate your recommendation.
Fantastic experience: Excellent service! Dr. Ursula made me feel at ease and comfortable. My smile looks perfect and I get so many compliments! I'm grateful to the whole Newcastle Smmmile team for such an amazing experience❤️
Thank you so much for your lovely review! We’re thrilled to hear you’re loving your new smile and that you felt comfortable with Dr Ursula and our Newcastle team. Your kind words mean the world to us, and we’re so grateful you chose Smmmile for your smile journey. Enjoy all those compliments!
Fantastic experience: Lovely place. Fast service. Amy was so lovely and gave lots of great advice. Dr Sunny is a pro at what he does. Definitely recommend.
Thank you so much for your lovely 5-star review, Ayfer! We'll be sure to pass your kind words along to Dr Sunny and Amy!
Fantastic experience: I recently completed my Invisalign treatment at Smmmile Newcastle and I couldn’t be happier with the results and the entire experience from start to finish. From the moment I walked through the doors, I was greeted with warmth and professionalism. A huge thank you to Amy, the Treatment Coordinator, whose support was nothing short of outstanding. Amy was incredibly friendly, always approachable, and made every step of the process feel smooth and stress-free. Her genuine care and attentiveness truly made a difference. The dental care itself was exceptional. Dr Ursula and her team demonstrated expertise and attention to detail at every appointment. I felt completely confident in their hands throughout my treatment. They were always happy to answer questions, explain each stage thoroughly, and ensure I was comfortable and informed. If you’re considering Invisalign, I wholeheartedly recommend Smmmile Newcastle. The combination of expert dental care and outstanding patient support made my journey not only successful but genuinely enjoyable. Thank you again to everyone at Smmmile – especially Amy and Dr Ursula – for helping me achieve the smile I always wanted!
Thank you so much for sharing this, Leanne. We’re so pleased to hear you’re happy with your new smile and that you felt supported every step of the way. We’ll be sure to pass your lovely feedback on to Amy, Dr Ursula and the team. It’s been a pleasure having you with us at Smmmile Newcastle, and we look forward to seeing you again soon.
Fantastic experience: Had a great experience with Smmmile Newcastle, they have a fantastic team very lovely people and knowledgeable. Amy the treatment coordinator is amazing she talked me through all the options and found the best treatment for me. I had composed bonding done by Ursula Heylings, she’s brilliant very good at what she does and very professional the results are amazing! I love it xxSee B+ A photos attached GK Newcastle
Thank you so much, GK! We're so pleased to hear you had such a great experience at Smmmile Newcastle. Amy is indeed fantastic at helping patients feel informed and comfortable, and Ursula’s work truly speaks for itself — we're delighted you're so happy with the results of your composite bonding! We really appreciate you taking the time to share your feedback (and your before & after photos!)
Fantastic experience: From the moment I walked into the dentist, I’ve had an amazing experience with my Invisalign treatment. The entire team has been welcoming, professional, and genuinely invested in my smile. Everything has been clearly explained from the start, and I’ve felt supported every step of the way. The process has been smooth, and I’ve loved seeing the progress, my teeth have transformed just like they promised! The care and attention to detail, from check-ins to adjustments, have made all the difference. I truly feel like I was in great hands and couldn’t be happier with my choice. If you’re considering Invisalign/ Composite Bonding, I can’t recommend Smmmile Newcastle enough. It’s been one of the best decisions I’ve made for my confidence and dental health! A special thank you to Amy who I had my consultation with and Dr Ursula.
Thank you so much for taking the time to leave such a thoughtful and detailed review, Lujane. We’re absolutely delighted to hear that your Invisalign journey with us has been such a positive experience!
We especially appreciate you including the before and after images – it’s incredibly rewarding for our team to see the transformation and know we’ve made a difference in your smile and confidence.
Amy, Dr Ursula, and the entire team will be thrilled to know their care and attention helped make your experience smooth and supportive from start to finish.
Thank you again for your kind words and for recommending Smmmile Newcastle – it truly means the world to us.
Fantastic experience: I had a fantastic experience at Smmile Invisalign Newcastle. The staff was incredibly friendly and welcoming from the moment I walked in. Dr. Ursula was professional, gentle, and explained everything clearly, which really helped ease my nerves. A special shoutout to Amy and the whole team who made me feel comfortable and well-informed throughout my visit. I felt like I was in great hands. Highly recommend to anyone looking for high quality dental care!
Thank you so much for your lovely 5 star review, Pavlina. Dr Ursula, Amy and the whole team will be so happy to know you had such a welcoming time, helping to ease your nerves. We always put our patients care first and foremost and ensure they're comfortable. We hope too see you in store soon!
Fantastic experience: I have just finished treatment with Dr Ursula and I genuinely could not be happier! The end result is fantastic and I absolutely love my new smile. From the very beginning the process has been efficient and incredibly professional. All the staff are so friendly and they can’t do enough to make the experience the best it can be! Dr Ursula really listened to my concerns and I know she really cared about delivering the result I wanted…and she certainly succeeded. I could not recommend Dr Ursula and this practice more highly - if you’re looking for someone to transform your smile, it’s her!
Thank you so much for the thoughtful 5 star review, Mac. Dr Ursula will be so pleased to hear you've had such exemplary
care with her. We're so glad you're happy with your new smile, and we hope to see you in store soon!
Fantastic experience: For my 60th Birthday I treated myself to some TLC and choose Smmmile Newcastle to align and improve my smile. From the very first telephone call to the end of my treatment I found all of the staff to be knowledgeable, helpful and welcoming. I had Invisalign treatment, including whitening then 4 front teeth composite bonding. I am truly very happy with my smile and the care I received. A shout out to all of the staff but especially Mr Sangha who made the whole experience effortless.
Thank you so much for your kind words, Lynne and for choosing Smmmile Newcastle as part of your 60th birthday celebration – what a wonderful gift to yourself! We’re delighted to hear how happy you are with your new smile and the care you received throughout your Invisalign and bonding treatment. Mr Sangha and the whole team will be so pleased to know they helped make your experience such a positive one. Wishing you many reasons to keep smiling!
Fantastic experience: I've had several amalgam fillings replaced with white ones before I start Invisalign. Dr Ursula is my dentist and I can't rate her highly enough. An expert in dentistry, she explains everything and is very friendly and caring, while remaining professional at all times. I've never received dentist treatment anywhere near as good as the treatment I'm receiving from Dr Ursula. Shout out too to the dental nurses and absolutely everyone else on the team, from Leanne on reception to Amy who coordinates your treatment plan. Everyone is very welcoming and friendly and extremely knowledgeable with any questions I have. I have recommended Smmmile, especially the amazing Dr Ursula, to all my friends and family.
Thank you so much for your wonderful review, Cheryl. We're thrilled to hear how happy you are with your treatment so far and that Dr Ursula has made such a positive impression. She takes great pride in delivering expert care with warmth and professionalism, and we’ll be sure to pass along your kind words to her and the rest of the team - including Leanne, Amy, and our fantastic nurses. Your recommendation means a lot to us, and we're so pleased you feel in such safe hands at Smmmile.
Negative experience: Girls in reception are welcoming and friendly, first appointments went smoothly. Only in the end was getting worse with my treatment... seems that dentist not care at all, never checked properly teeth, just only making gaps between the teeth to make them move and giving new retainers. No advices for fixing teeth or hygiene appointments! On last appointment received not invisalighn retainer, for wich I was asked to pay, as I didn't ask them, Dentist not listened or he just dicided for me! Never signed for different retainers! Never received 2 pairs of invisalign retainers... not finished my teeth whitening either... free hygiene appointment included with the treatment was horrible, hygienist was laying on me, and pulling my face... and hygiene appointment was not even 15 min! I've Never received a call after the last appointment even if asked to update me with the retainers situation.
Thank you for taking the time to share your feedback. We’re sorry to hear that you feel this way about your experience. We understand you've already been in contact with our Practice Manager, but if there’s anything further you'd like to discuss, please feel free to reach out to us anytime at [email protected].
Fantastic experience: The staff in Smmmile store in Newcastle are very friendly and helpful. I’m very happy with the service they offered and my teeth are getting better, more straight, prettier and brighter.
Thank you for your lovely 5 star review, Mary! We're so glad you are enjoying your treatment at Smmmile Newcastle and we'll be sure to pass along your kind words about the team!
Fantastic experience: Had a fantastic experience at this dentist,the staff was friendly, welcoming and helpful and the dentist was incredibly professional.They took time to explain everything clearly and made sure i felt comfortable during my visit.I highly recommend the practice.
Thank you so much for your kind words, Angela! We’re delighted to hear that you had a fantastic experience with us. Our team takes great pride in creating a welcoming and comfortable environment for our patients, and it’s wonderful to know that you felt well taken care of. We truly appreciate your recommendation and look forward to seeing you again in the future!
Fantastic experience: Fantastic service and so pleased with my teeth. Sr Sangha and all the staff are so helpful. Highly recommend
Thank you for your wonderful feedback, Esme! We’re thrilled to hear you’re so pleased with your results. It’s great to know that Dr. Sangha and our team were able to provide you with excellent service. Your recommendation means a lot to us!
Fantastic experience: Amazing experience. I love the new me with my straight teeth and smile. And no cut and blistered gums where my teeth had gaps. The staff at the clinic are very helpful, friendly and willing to help. Would definitely recommend.
Thank you for your fantastic review, Michelle! We're so happy to hear that you're loving your new smile and the results of your treatment. It’s great to know our team made such a positive impact on your experience. Your recommendation means a lot to us, and we’re here if you ever need anything in the future!
Fantastic experience: I was a little nervous heading into this appointment but I was greeted by lovely staff who are so welcoming and reassuring, talking me through each step. I would highly recommend! I can’t wait for my beautiful smile!
Thank you for your lovely review and recommendation, Catherine. We're so pleased our team were able to put you at ease. We look forward to welcoming you back into store soon.
Fantastic experience: Friendly/ welcoming staff, with a variety of finance options avaliable making the treatment more affordable. I'm super pleased with how my teeth now look.
Thank you so much for your wonderful feedback, Chloe. We’re thrilled to hear that you had a positive experience with our team and that the finance options helped make your treatment more accessible. It’s great to know you're pleased with the results! If you ever need anything else, we’re here for you.
Fantastic experience: Started my journey January 2024 and June I have my final result. I had Invisalign and composite and I have the perfect smile. Amy who is the co-ordinator has very good interpersonal skills and listens to your needs. Sunny clearly is an expert in his field. You’re in safe hands. Thank you for the pleasurable experience x
Congratulations on your beautiful new smile, Hayley. Thank you for your fantastic review of your experience with Smmmile.
Fantastic experience: Dr Sunny was really responsive to what i wanted, he was really careful to listen to what i wanted and suggested ways to achieve what i wanted. Fantastic service from start to end
Thank you for your kind words, Tara. We're so pleased to hear that Dr. Sunny took the time to understand your needs and provide a treatment plan tailored to you. Delivering a great experience from start to finish is our priority, and we’re glad you felt supported throughout. If you ever need anything in the future, we’re always here to help!
Fantastic experience: I have been attending Smmmile in Newcastle with Dr Sunny Sangha for Invisaline and really happy with how my teeth are progressing so far, I can not wait to see the final results. All the staff are very helpful. Sunny is always very professional, friendly, approachable and knowledgeable in what he does. I would highly recommend to anyone looking to have Invisaline. Thank you!
Thank you, Jen! It’s fantastic to hear that you’re happy with your Invisalign progress so far! Dr. Sunny and the team always strive to provide professional, friendly, and knowledgeable care, so your kind words mean a lot. We can’t wait to see your final results too! Thank you for your recommendation—we truly appreciate it!
Fantastic experience: Recently completed my dental work with smmmile Newcastle and had a very good experience. Professional and understanding, nothing was a problem. I’m so happy with my end results and would definitely recommend their services !
Thank you, Karen! We’re so happy to hear that you had a great experience with us at Smmmile Newcastle! Our team always strives to provide professional and understanding care, so it’s wonderful to know you felt supported throughout your journey. Enjoy your new smile, and thank you for your recommendation!
Fantastic experience: So far so good. I’m only two appointments in but I’m totally happy so far. Smmmile were recommended to me and so far they’ve been great. Lovely, friendly staff as well. Excited to get the aligners off June 2024. My teeth are all straightened now and I’m really pleased. UPDATE. My teeth are whitening up nicely with the enlighten gel. I’m sad I won’t see these lovely people any more. I got my two sets of retainers ( which apparently used to be three) and paid another £300 so I can order as many spare sets as I want over three years for £30. Worth it I guess when I have to wear them for six months all the time and then at night for the rest of my life. Sunny was a really lovely, caring dentist. Amy the coordinator is so friendly and pleasant to talk to. The girls on reception are also really lovely. The whole place has a great, relaxing atmosphere. Highly recommended.
Thank you for your review, Sorrel. Nothing makes us happier than knowing our patients are happy with their experience. We're excited for you to continue your smile journey.
Fantastic experience: Smmmile were great for my daughter's Invisalign package throughout her time under Smmmiles management she was well looked after and were flexible to her requests, would highly recommend.
Thank you, Paul! We’re so pleased to hear that your daughter had a great experience with her Invisalign journey at Smmmile. Our team always strives to provide the best care and flexibility for our patients, so it’s wonderful to know she felt well looked after. We truly appreciate your recommendation and hope she’s loving her new smile!
Fantastic experience: I've been getting Invisalign treatment at Smmile with Dr. Sunny Sangha for the past two months, and the results have been fantastic so far! Dr. Sangha and his colleagues were extremely professional, informed, and helpful from the beginning of the consultation. The process has gone smoothly, and the aligners are comfortable to wear. Any initial tightness was expected, but it's been manageable, and I can already see improvement in my smile. The staff is always friendly, and the clinic itself is modern and well-organised. I'm looking forward to seeing the final results, but based on my experience thus far, I strongly recommend Smmile and Dr. Sunny Sangha to anyone considering Invisalign!
Thank you so much, Ugne! It’s amazing to hear that you’re already seeing great results with your Invisalign journey! Dr. Sunny and the team are dedicated to making the process smooth and comfortable, so we’re delighted that you’ve had such a positive experience. We can’t wait to see your final results and truly appreciate your recommendation! See you at your next visit!
Fantastic experience: Just started my Invisalign journey and had no complaints so far. The staff are great and really looking forward to seeing the results.
Thank you for your lovely 5 star review, Sam! We're so glad you have chosen Smmmile to help achieve your dream smile. We can't wait to see your results!
Fantastic experience: Great service by the smile team. Done an amazing job with my teeth. Took 12 month to get them where I wanted them to be which went over quite quick and was really happy with the outcome. Any questions I asked were answered professionally. Will continue to use smile store every 6 month for a hygiene appointment to keep my teeth in healthy condition :-)
Thank you, Shaun! We’re so pleased to hear you had a great experience with the Smmmile team and that you’re loving your results! A year can fly by when you're on a journey to your perfect smile, and we’re glad we could support you every step of the way. We look forward to seeing you for your regular hygiene appointments and helping you maintain your healthy, happy smile!
Positive experience: The initial consultation and treatment were fine, very polite staff and good service. Am happy with final result Negatives <_ didn't get whitening service and two of the three bottom retainers provided for aftercare have split. I have tried to call and sent emails but have had no response. Feels like once you have paid they are not interested
Thank you for your review and for sharing your experience, Suzanne. We’re pleased to hear that you were happy with your initial consultation, treatment, and final result. We can see that you have now completed your treatment and received your teeth whitening and additional retainers. We understand your concerns about the retainers, and we’re sorry to hear about the issue you’ve faced. We strive to provide excellent service, and we would welcome the opportunity to discuss this further. Please feel free to reach out to our Practice Manager at your convenience, and we look forward to welcoming you back into the practice.
Fantastic experience: Great experience so far - staff are very friendly and helpful, answering any questions clearly. Looking forward to my results.
Thank you so much for your 5 star review and kind words, Lucy! We're so glad to hear you've had such a positive experience at Smmmile, and have trusted us to help achieve your dream smile - we can't wait to see your incredible results!
Fantastic experience: Never been a fan of a visit to the Dentist, however, Smmmile Store in Newcastle is not, your average Dentist, most unlike any other i have been to. I got to the point of needing 2 implants, at the top front, to replace 3 teeth, as a bridge was not an option anymore, after a lot of research decided this was the best place to go and i am so pleased i did. All the staff are lovely, and make you feel at ease. Matt and Charlotte were my designated team and were both fantastic, and did all the work, friendly and professional, taking me through the process step by step. Very happy with my new teeth, 100% recommended.
Thank you so much, Paul! We know that visiting the dentist isn’t always easy, so it means a lot to hear that you felt comfortable and well cared for at Smmmile Newcastle. Matt and Charlotte will be thrilled to know they made your implant journey a smooth and positive experience! Enjoy your new smile, and thank you for your recommendation—we truly appreciate it!
Fantastic experience: Smmmile store Newcastle is an excellent place for your treatment. Great staff, very professional and competent. Reception staff and consultants are helpful and easy to deal with.
Thank you, Alona! We’re so glad you had a great experience at Smmmile Newcastle! Our team always strives to provide professional, friendly, and seamless care, so your kind words mean a lot. We appreciate your support and look forward to seeing you again!
Positive experience: Very helpful and the office was very clean although I wasn't convinced the girl who scanned my teeth was a dentist. I received no follow up and felt kind of ashamed afterwards.
Thank you for sharing your feedback, Millie. We’re glad to hear that you found our office clean and our team helpful. We can see that you visited us in 2023, and your first appointment was with one of our highly trained Treatment Coordinators, who are experts in guiding patients through their treatment options. We understand your concerns, and we would be happy to discuss this further. Please feel free to reach out to our Practice Manager at your convenience, and we’ll be more than happy to address any questions or feedback you may have.
Fantastic experience: After searching around a few Invisalign providers, I decided to go with Smmmile. They were the cheapest option and had good finance options. I had Dr. Ursula and immediately felt at ease. She was happy to answer any questions I had, and the whole process was pain-free. The staff as a whole were so polite and friendly throughout my treatment, and I'm honestly so happy with my results.
We're thrilled you're so happy with your results, Steph. Thank you for your lovely review
Fantastic experience: Really friendly and welcoming, DR Ursula is doing my treatment and the results are insane
Thank you, Chloe! We're so happy to hear that you’ve had a friendly and welcoming experience with us! Dr. Ursula is amazing, and we’re thrilled that you’re loving your results so far. We can’t wait to see the final transformation!
Fantastic experience: Lovely team and peaceful space. It is the best dental experience I have got. Dr. Sunny and his teams are friendly and professional. I highly recommend people from the Northeast to choose this clinic.
Thank you so much, Viana! We're delighted to hear that you had such a positive experience with Dr. Sunny and the team. Creating a welcoming and peaceful environment for our patients is so important to us, so your kind words truly mean a lot. We appreciate your recommendation and look forward to seeing you again in the future!
Fantastic experience: Amazing experience from start to finish, can’t thank the team and Sunny enough for the confidence they have give me in my smile, it’s actually life changing! Would 100% recommend
We appreciate your 5-star review, Nicole! It was a pleasure having you, and helping you achieve your dream smile - we look forward to seeing you again soon!
Fantastic experience: Staff are fantastic and make you feel at ease throughout the whole process
Hi Carl, thank you for your five star review. We're so glad you enjoyed your treatment with Smmmile Newcastle, and we'll pass on your kind words to the team!
Fantastic experience: I saw Dr Ursula for replacement of very old composite fillings on my front teeth and I couldn't be happier with the results. I trusted her to improve on my smile and she didn't disappoint! Thank you so much Angela xxx
Thank you so much, Angela, for your lovely review! We’re delighted to hear how happy you are with the results of your new composite fillings. Dr. Ursula takes great pride in creating beautiful smiles, and it’s wonderful to know she exceeded your expectations. We’ll be sure to pass along your kind words to her.
Negative experience: I’m disappointed with the lack of follow-up after my service was completed. I requested a scan file of my retainers, but despite reaching out on Monday and calling the office, I’ve received no response. I was told it would be done when the dentist is free and no timescale given, which is not an appropriate answer. I paid for my treatment and was advised to contact them if I needed further help in the future, yet my query remains unresolved. Very disappointed with the lack of support. You have caused me a great deal of stress and inconvenience
Hi Muminah, thank you for taking the time to share your feedback with us. We’re sorry to hear you are dissatisfied with your experience. Our Newcastle team have tried to contact you today but were unable to reach you. We would welcome the opportunity to discuss your concerns in more detail, our team will try to call you again shortly.
Fantastic experience: Very good dentist, gentle, thorough and a perfectionist in detail with competitive prices .. would recommend
Thank you for your 5 star review and kind words Ray - we're so glad you were thrilled with your treatment!
Fantastic experience: Fantastic service start to finish. Communication from everyone is above and beyond. Amy and Sunny both credit to the business. Receptionists warm and welcoming. Over the moon with the end result!!
Thank you so much for your wonderful feedback! We're thrilled to hear you had such a great experience and are over the moon with your results. Amy, Dr. Sunny, and our reception team will be delighted to hear your kind words. We look forward to seeing you again in the future!
Fantastic experience: Had an appointment with Amy today and she was so friendly and really helpful. She was able to discuss options tailored to my individual needs. Amy sent my treatment plan through straight away and replied to a question without delay. Definitely recommend. It’s a free consultation and most dentists need a deposit.
Thank you for sharing your experience! We’re delighted to hear that Amy made such a positive impression and provided you with friendly, tailored advice. It’s wonderful to know you found the consultation process so smooth and helpful.
We strive to make things as straightforward as possible, so it’s great to hear the treatment plan and follow-up met your expectations. Thank you for recommending us – we’re thrilled you appreciated the free consultation option
Fantastic experience: I had invisalign treatment from Dr Ursula. Her care and attention has been second to none. She made everything easy to understand and instructions easy to follow. I felt well supported and she was very helpful for dealing with any queries or issues I had. In terms of the treatment itself she has created a whole new smile for me and I am so pleased with the results. It has made me more confident about the appearance of my teeth and I have already recommended her to several of my friends and colleagues who are thinking about invisalign.
Thank you so much for your wonderful review! We're thrilled to hear about your positive experience with Dr. Ursula. She takes great pride in providing attentive care and ensuring every patient feels supported throughout their Invisalign journey.
It’s fantastic to know you’re so pleased with your new smile and that it has boosted your confidence – that’s what we strive for! Your recommendations mean the world to us, and we’re grateful for your trust in sharing your experience with friends and colleagues.
If there’s anything else we can do for you in the future, please don’t hesitate to get in touch. Enjoy your beautiful new smile!
Fantastic experience: I've recently had a full mouth of dental implants from Matt and his team, I can't thank them enough for the work and time they've put in giving me back the confidence and my smile. Lovely environment from walking in the door. Can't recommend this dentist enough.
Thank you so much for your wonderful review, Pamela! We’re thrilled to hear that your experience with Matt and our team has been so positive and that you’re feeling confident in your new smile. It’s always our goal to provide a welcoming environment and the best possible care, so knowing we achieved that for you means a lot to us. Thank you for your recommendation, and we look forward to seeing you again!
Fantastic experience: Excellent service throughout, I managed to get an appointment in brilliant timing, no waiting about and really enjoyed the consultation too. Very polite staff and made me feel comfortable with their approach for what’s next with my teeth journey. Thank you
Thank you for your wonderful review! We're so pleased to hear that everything from booking to consultation went smoothly for you. Our team strives to create a comfortable and welcoming experience, so it’s fantastic to know you felt at ease with us. We’re excited to support you on your smile journey – thank you for choosing us!
Fantastic experience: I’ve had a great experience with Smmile. The team are always so welcoming, friendly and accommodating. I’ve had to move a couple of appointments and they’ll always do their best to make things work for me. It was great value for money for the service I’ve received and I would recommend to anyone. Special thank you to Jenna who helped me understand the initial process and is always so friendly.
Thank you so much for your kind review! We're delighted to hear that you've had such a positive experience with us and that our team could make everything as smooth and accommodating as possible. It’s fantastic to know you found great value in our service, and Jenna will be thrilled to hear your special shoutout! We truly appreciate your recommendation and look forward to seeing you at your next visit!
Fantastic experience: Im so happy with my new smile i feel so confident now and i really want to say a huge ‘Thank you’ to Smmmile store from Newcastle to the all team Is really worth it for the money that i have paid and im so happy that i choose this clinic to change my smile
Thank you so much for sharing your happiness with us, Mara! It’s wonderful to hear how confident you feel with your new smile, and we’re thrilled that you chose Smmmile Newcastle for your transformation. We’re so grateful for your kind words about our team, and we’re happy that you found the treatment worth every penny. We hope you continue to enjoy your beautiful smile for years to come!
Fantastic experience: I went through Smmmile Newcastle to get my Invisalign and composite bonding treatment. I’d highly recommend anyone looking at these treatments to go through Smmmile. The actual set up l is just so much more relaxed than a normal clinical dentists office and all of the team have been absolutely lovely throughout the 18 months I’ve been a patient! There were a lot of other options to consider when I was first choosing but as soon as I had my initial consultation I knew Smmmile would be the best fit alongside offering really good interest free payment plans. I’m at the end of my treatment now and I’m honestly over the moon with my results – it’s completely transformed my smile while still keeping a natural look. Thank you to Dr. Sunny and all the team at Smmmile Newcastle!
Thanks for such a great review. We're so pleased you're happy with your results!
Fantastic experience: Cannot praise Smmmile Store Newcastle enough for my Invisalign experience. My journey took approximately 15 months, as you can see from my photo it was definitely worth it. Thank you to Dr Sunny & the rest of the friendly team :-)
Thanks for such a great review Stephen. We're so pleased you're happy with your results!
Fantastic experience: Smiles Newcastle for my implants Matt very Professional and Charlotte was very helpful highly recommended and the prices. Were ok as well thanks again for great service
Thank you for your review Shaun. We're so pleased you're happy with your results!
Fantastic experience: Dr Sunny Sangha treated me for invisalign and composite bonding and the results are genuinly amazing. If you want life changing teeth go and see him for all treatments couldn’t be happier with how it went
Thanks for such a great review Nathan. We're so pleased you're happy with your results!
Negative experience: I started my smmmile journey very positive, everything was going great and then my assigned dentist was unavailable for several months, I was told I would be able to have appointments a similar day and transferred over to another dentist. At my next appointment, which was almost impossible to make due to the dates my new assigned dentist being unavailable at the same times, I attended an to get my attachments changed and these had snapped off within 2 weeks and my Invisalign did not fit properly. I attended my next appointment and was told I would get new aligners, I had been scanned and was then waiting for the arrival, which is normally around 2 weeks. However 3 weeks passed and I had heard nothing back. I called the store to ask for an update and was told they hadn’t arrived and they would call me as soon as they came into store, a further 3 weeks passed and I called again and they said they had been delivered but did not tell me when. The next available appointment for me to see a dentist was then 4 weeks after this, leaving me. 10 weeks without Invisalign. When I then attended another appointment, the dentist told me I should not have been signed up to Invisalign due to my case and I was upset by this. I spoke to the manager and raised concern over not having my Invisalign, and they brought up a page of ‘follow ups’ which I was not on. On top of this I work in a similar industry and don’t believe I should’ve been shown this due to GDPR. I later attended an appointment with another dentist and had my attachments changed and Invisalign given to me which was now ordered at least 3-4 months prior as opposed to a new set ordered for the current state of my teeth like I was advised I would be rescanned for again. these were extremely uncomfortable and I have now ended up with my teeth in a worse condition than when they started due to not being able to wear them. I have requested a refund and when I have replied to emails to get an appointment I was ignored with no follow up since. I have never had to complain about a service before and I initially started my journey due to the great reviews, but after spending so much money and having such poor communication and no results over a year later. I would prefer to get a refund and look elsewhere.
Thank you for your feedback Hannah, we take pride in delivering an excellent patient experience. Our Practice Manager will be in touch with you again to discuss your complaint directly. She did contact you in June to discuss your concerns and despite her best efforts to answer your questions, she has not yet received a response.
We're sorry that you found it difficult to schedule your appointments with us, we made every effort to accommodate and to rebook the appointments that you cancelled and failed to attend.
We also had to change your dentist as she was going on maternity leave. We ensured we continued your care with another dentist and as you were midway through your treatment a handover was carried out.
Attachments can be lost from time to time and need to be replaced, we did explain this in your consent appointment when we discussed what to expect. We also informed you that failure to wear the aligners for the recommended amount of time per day, or missing appointments can lengthen the treatment time and affect the ability to achieve the desired results.
We are keen to resolve this for you and for you to complete your Invisalign treatment. We look forward to speaking with you.
Fantastic experience: So fast and easy and so happy with my results! if you are thinking of getting invisalign here its so worth it :)
Thank you for your review and recommendation, Susanna. We really appreciate it!
Fantastic experience: Would be lost without this team. Became a regular here after day one. Even continued to travel here from Middlesbrough when I moved back there. Thanks to Sunny and his assistant for sorting out my bonding
Thank you for your five star review, Sam. We look forward to welcoming you back into store soon.
Fantastic experience: I have been very pleased with my experience at Newcastle Smmmile. From the initial interaction up to this point in my Invisalign journey, I have been impressed with the level of service provided. Everyone is friendly and attentive, and the facilities & technology are fantastic.
Thank you for your fantastic comments, Emma. We're looking forward to welcoming you back into store soon.
Fantastic experience: Absolutely perfect. I have just completed my Invisalign journey yesterday after 7/8 months worth of treatment. I am so so glad I went with Smmmile, everything about the place is amazing, from the communication to the facilities, but most importantly the staff. Every single member of staff are so friendly and welcoming which for me is the most important thing, they make you feel comfortable and at ease. From the get go at my consultation, Amy was amazing and explained everything perfectly, not once did I feel uncomfortable or embarrassed speaking to her. From then on, I mainly dealt with Leanne, Katie and Dr Sunny. Leanne was always very welcoming as soon as you walk in the door and was always very smiley and positive. Dr Sunny and Katie were very informative and made sure my treatment went smoothly. Massive thank you to you all! I am more than happy with my results also, it has improved my confidence unbelievably, it is so worth the investment. If you're currently thinking about starting Invisalign with Smmmile, just do it you will not regret it!
Thank you for taking the time to share your experience with us Callum, we really appreciate your kind comments and five star rating. Congratulations on your stunning results and thank you for choosing Smmmile.
Fantastic experience: Starting my treatment at Smmmile was very straight forward and the information provided was very clear. Usually I have anxiety towards the dentist however after having my initial chat with Amy and then my consultation with Sunny, I feel much more relaxed and comfortable. Looking forward to my new and improved smile!
Thank you, Dawn, for sharing this with us. We're so pleased to hear how comfortable you felt following your consultation with Amy and Sunny. We look forward to welcoming you back into store soon.
Fantastic experience: Top quality dentistry ! Exceptional level of service offered ! Amy is genuine and doesn’t try to hard sell which is very refreshing, giving honest and insightful advice. All staff have been exceptional and Dr Sunny is very professional and detailed focused ! They also offer dental plans which means you don’t have to wait months to get a dentist appointment at reasonable monthly prices Plus the clinic is lovely ! A great team that are very patient focused. They have been very responsive with all my concerns. I wanted to maintain my teeth for the long run,my family have all had a-lot of issues. I was more focused on the health of my teeth rather than cosmetic aspect. They have ticked all the boxes my teeth look natural and healthy ! Brilliant service thanks to all the team ! If you are looking to achieve a natural but gleaming result this is the place to go to!! Thanks again :)
Thank you for your fantastic feedback. We'll share your lovely comments with Amy, Sunny and the rest of the team. We look look forward to welcoming you back into store soon.
Fantastic experience: Excellent service and lovely, friendly staff. Knowledgeable dentists who knew what I needed and ensured I got the correct treatment. Would definitely recommend them for Invisalign treatment.
Thank you so much for your recommendation and excellent feedback, Jill. We really appreciate it.
Fantastic experience: The process has been a breeze so far and the team very friendly/ professional! Special mention to Amy for talking me through the treatment and any concerns I might have. Looking forward to starting invisalign
Thank you for your excellent feedback, Connor. We're so excited for you to start your smile journey and look forward to welcoming you back into store soon.
Fantastic experience: Really glad I came to Smmmile for my Invisalign journey. The whole experience has been a joy and I was made to feel very comfortable from the get go by Amy, Dr Sangha and Jenna, which says a lot as I was initially nervous to make the appt. The staff are faultless. If you’re thinking of going anywhere in Newcastle to get Invisalign, this is the place!
Thank you so much for your lovely comments, Laura. We're so pleased to hear how much you've enjoyed your experience with Smmmile.
Fantastic experience: Couldn’t be happier with the treatment and service I received. Great value for money and the treatment goes a lot quicker than you think. Wish I’d done it earlier. Life changing! Thanks all.
Thank you for your fantastic feedback, Jonathan. We're so pleased to hear how happy you are with your new smile. Congratulations!
Fantastic experience: I'm absolutely delighted with my end result! All of the staff are very personable and professional. Totally worth the wait and cost as this is something I've wanted to get done for a long time. Thank you so much
Thank you for your review, Amanda. Congratulations on your stunning new smile.
Fantastic experience: All the staff are lovely and very knowledgeable. They make you feel comfortable and at ease. They offer a lot of service to achieve what you desire and more.
Thank you for your fantastic five star review, Saheba!
Fantastic experience: The service from beginning to end was faultless. The staff were friendly, helpful and very professional. Thank you so much for my new smile.
Congratulations on your new smile and thank you for your fantastic review, Michelle.
Fantastic experience: So far I've had a great experience. The team are all very welcoming and talk through the process in. A clear way. Looking forward to getting started with my invisalign!
Thank you for your five star review, Liam. We're excited for you to start your smile journey and look forward to welcoming you back into store soon.
Fantastic experience: Exceptional treatment from start to finish! The team were always very welcoming and professional and I am over the moon with my new smile! Highly recommend!
Thank you for you five star review, Keren. We really appreciate your kind comments. Congratulations on your beautiful new smile.
Fantastic experience: Me and my partner came across Smmmile via google, I was looking into Invisalign for quite a while at this point. I had previously spoken to and gotten multiple quotes from several dental clinics in the North East. What I found was, everyone was happy to do the initial consultation but would advise starting treatment months down the line due to availability etc. and we didn't have a lot of time so I wanted things to move quite quickly. I booked a consultation with Smmmile they were able to get me in the following day, from the initial consultation to actually receiving my aligners, getting hygiene appointments and starting the treatment it was all very smooth. I think we had our aligners within 3 weeks. Considering it was around Christmas time this was really really good! They were very responsive all throughout and managed to complete both of our treatments within 3 months which was great! I definitely recommend everyone at Smmmile.
Thank you for your great 5* review Nuray, and we're so pleased to hear you have had such a positive experience with us, and we were able to start your dream smile transformation quickly. We'll ensure to pass your kind words along to the Smmmile Newcastle store!
Fantastic experience: Simply The Best! I’ve just finished treatment and couldn’t be happier with the results. Sunny has gone above and beyond to fix an incredibly big insecurity of mine just in time for my Wedding Day! The professionalism, patience and knowledge shown by Sunny has been great. All of the staff I’ve come across since day one have been lovely - special mention to Keely & Melissa who have been amazing this week! I’d 100% recommend Smmmile for Invisalign & can’t thank them enough for making me smile with confidence!
Thank you for your lovely review, Caitlin. We're so pleased to hear how happy you are with your results. Congratulations on your beautiful new smile and all the best for your big day!
Fantastic experience: Not your typical daunting dentist, nice quirky and welcoming place. Was made to feel at ease and Amy was very informative and friendly. We discussed all options available to me and the Invisalign process has been seamless, really looking forward to my new smile!
Thank you for your fantastic feedback, Corey. We're so excited for you to start your smile journey and look forward to welcoming you back into store soon.
Fantastic experience: Ayesha Ali is one of the best dentists I have ever had! She is exceptional. Ayesha takes her time and always thoroughly explains the risks and benefits of each treatment. I would highly recommend her!
Thank you, Bisi, for your recommendation and fantastic feedback. We'll share your lovely comments with Ayesha!
Fantastic experience: I would 100% recommend Smmmile. I've just finished my invisalign journey and it's been amazing. The place doesn't feel like a dentist. It's so laid back, no scary dentist waiting room, just a nice, welcoming space. Dr Sunny Sangha has been brilliant, amazing, and professional. The whole team are amazing. Theres always a nice welcome when entering the dentist. I wish I done this sooner. Thank you so much to the team at Smmmile Newcastle. I can now smile with confidence and its all thanks to you. Thank you.
Congratulations on your beautiful new smile, Nicola. Thank you for sharing your experience with us. We'll pass on your lovely comments to Sunny and the rest of the team.
Fantastic experience: We were recommended by Jenna the manager. Really impressed with how quick we got an appointment and the service was very good all the way through.
Thanks for sharing this with us, Garry. We're so pleased to hear you had a five star experience with Smmmile Newcastle.
Fantastic experience: Currently under going Invisalign treatment with smmmile Newcastle, the full experience has been well good, the staff are lovely friendly and professional, I’m excited to see my end results when my Invisalign is finished and my teeth are whitened, so far I would highly recommend anybody wanting Invisalign to come here.
Thank you, Nicola, for your fabulous review and recommendation. We're so excited for you to see your final results.
Fantastic experience: Just completed my Invisalign treatment with Dr Sangha, I’m very happy with the final results - Took about 10 months From the initial consultation, everything about the treatment process, costs and timeline was all communicated clearly and effectively. The staff are friendly and efficient - making a point to book appointments quickly and send follow up emails as reminders. Appointments are also very smooth, not much waiting around and time wasting. During the treatment process, Dr Sangha made sure to suggest further changes to the plan in order to ensure the final result was perfect. Overall, a very positive experience with Smmmile newcastle and their team.
Thank you for sharing this with us, Andi. We're delighted to hear about your five star experience with Smmmile Newcastle.
Congratulations on your stunning new smile.
Fantastic experience: I had my free Invisalign consultation with Amy - she made me feel comfortable throughout and made sure I understood everything,. It was pleasant to meet Amy, I felt welcomed in the clinic and she gave me all the information I need. She answered all my financial questions and told me that I can start my Invisalign treatment when I am ready. I definitely recommend this clinic, the staff are lovely and their service is great! I will definitely get back in touch to start my treatment ☺️
Thank you for sharing this with us, Mina. We're so pleased to hear how welcoming and informative you found Amy. We look forward to welcoming you back into store when you're ready to start your Smmmile journey.
Fantastic experience: Lovely staff and dentists. Very affordable compared to other Invisalign places. Also great for general dentistry such as fillings and hygiene checks/ cleans. 10/10 Recommend
Thank you for your five star review and recommendation, Nooh. We really appreciate it!
Fantastic experience: Just started my Invisalign experience experience and have felt so welcomed and very informed of what the results will turn out to be. highly recommend to anyone wanting to straighten their teeth or just dentistry is general. Very polite staff and welcoming
Thank you for your recommendation, Mohammed. We're excited for you to continue your smile journey and look forward to seeing your results.
Fantastic experience: I had my first consultation with Smmmile Newcastle yesterday, Kath and Katie were amazing, very professional and made me feel so welcome. The store itself looks fabulous and the technology they used was so impressive. Can’t wait for my next appointment to start my journey to a better smile! Update... I have had the best experience with Smmmile Newcastle. The all the staff, dentists and hygienists have been super friendly and helpful. The treatment was enjoyable and fast to get started and my smile looks incredible now. Thanks again team!
Hi Niamh, thank you again for reviewing your experience with us and congratulations on your beautiful new smile.
Fantastic experience: cannot recommend enough. First, I completed my Invisalign journey within a year and the results are even better than I imagined. On a personal level - I am an extremely anxious patient. I have spent years avoiding the dentist being convinced that I would never have a perfect smile because I struggled so much. the incredible team at Smmmile are so warm and encouraging and helped me move past a fear that had been holding me back for years. By the end of my treatment Dr Ayesha and Charlotte had me looking forward to coming in and seeing them, knowing I was in safe hands. Thanks a million <3
Thank you so much for sharing this with us, Em. We're so pleased to hear how our team have helped you overcome your dental anxiety. We'll share your lovely feedback with Ayesha, Charlotte and the rest of the team. Congratulations on your beautiful new smile.
Fantastic experience: I had my Invisalign fitted yesterday my Dr Ayesha & Keely. Ayesha is the kindest, gentlest dentist I've ever seen and Keely was also amazing, reassuring me the whole way through. Another big shout out to Amy who from my first consultation has been so warm, helpful and talked through all the options and costs, without pushing me to go for anything specific. The clinic is beautiful and I also loved the really flexible payment options. The whole process so far has felt really personal. I'm really excited to see the results! So far, very happy. Will report back in a few months.
Thank you for your wonderful feedback, we'll share this with Ayesha, Keely, Amy and the rest of the team. We're so excited for you to continue your smile journey and look forward to welcoming you back into store soon.
Fantastic experience: Visited here and they made the whole process of getting my teeth done so easy and straightforward. They were very attentive and welcoming including the reception girls. Would deffinately recommend 10/10
Thank you for the recommendation, Antony. We're so pleased you've enjoyed your experience with Smmmile.
Fantastic experience: The difference of having a dentist available to see instead of online options is a huge difference. Being able to call if there’s problems, have regular check ups and see the level of actual dentistry that’s applied is a huge comfort in something as important as moving your teeth around. I had major damage to a tooth which caused complications and Sunny put me at ease and came up with a plan. Couldn’t recommend them more.
Thank you for your recommendation and five star review, Katie. We're so pleased you chose Smmmile to support you throughout your smile journey.
Fantastic experience: I have just completed my invisalign treatment with Dr Sunny Sangha at the Newcastle practice. Everything has been completely seamless from start to finish. I've felt very well looked after and well informed from all the staff- truly a 5* service. The practice itself is modern and spotlessly clean. Contact has been great with appointment reminders and any queries I've had have been answered knowledgeably and in a friendly manner. The treatment itself has been fantastic, I had terrible crowding, especially with my lower teeth and hated smiling in photos and even talking made me self conscious. I couldn't believe how fast my teeth went into their desired position and I had no pain at all during treatment. The price I paid was very competitive in comparison to other places and there was absolutely no 'hard sell' for the service so I felt confident choosing Smmmile. I have just received my whitening treatment to complete my now perfectly straight smile while I await my retainers being made. I noticed also that the practice is very accessible for disabled people, including the toilet and even baby changing facilities so inclusive for everyone- a lovely touch! Thank you to Dr Sunny and all at the Newcastle store for my new smile and for just generally being so lovely!
Wow, Victoria, thank you so much for taking the time to write such a detailed review. We're delighted to hear how happy you've been with your experience. Congratulations on your beautiful new smile.
Fantastic experience: Had a great experience as i don't particularly enjoy visiting the dentist. The staff were very friendly and helpful and made me feel at ease
We're so pleased our friendly team were able to put you at ease. Thank you for sharing your experience with us Paul.
Fantastic experience: Really supportive. As someone who is very scared of the dentist; the complete experience was positive. I was given reassurance throughout the extraction along without feeling rushed or pressured. Procedure itself was painless and explained throughout.
Thank you for sharing your experience with us, Laura. We're so pleased you felt supported and reassured throughout your treatment.
Fantastic experience: Loving my Invisalign journey so far, the whole process has been great! My confidence is growing with each week
Thank you, Liam, for your wonderful review. We're so pleased to hear your confidence is growing and we can't wait to see your final results!
Negative experience: I have had a distinctly different experience to others. I was reminded multiple times across email, SMS and WhatsApp about my appointment. I turned up on time to find no one there and a “gone to lunch back at 3pm” sign in the door (my appt was 2). After ringing and ringing with no answer the staff finally emerged from the back office, after 2. They offered absolutely no apology for leaving me standing in the freezing cold and the lateness, plus the sign. I booked a follow on, but in reflection changed my mind. Once they knew I was cancelling the communication suddenly became terrible. I had to chase confirmation of cancellation and they’re currently ignoring my request for a refund. Perhaps I got unlucky. But this is not service to smile about.
Hi Sam, thank you for taking the time to share your feedback with us. We’re sorry to hear you are dissatisfied with your experience. Our Practice Manager has tried to contact you today regarding your refund, which has been processed. We would welcome the opportunity to discuss your concerns in more detail, our Practice Manager will try to call you again shortly.
Fantastic experience: I had a great experience here. And my teeth are now straight and white. Great service. Professional. Friendly. Flexible. Nice place to visit as well. Would recommend highly.
Thank you for your recommendation and fabulous review, Simon. We're so pleased you enjoyed your experience with us.
Fantastic experience: Couldn’t recommend enough! All the staff I’ve had appointments with and dental work have all been so lovely! Amy who did my consultation was such an angel, and made me so comfortable, can’t wait to continue my appointments :)
Thank you for your lovely review, Romy. We'll share your kind comments with Amy and the rest of the team.
Fantastic experience: I have just finished my Invisalign treatment with Dr Sunny. It is one of the best things I have done, I am so happy with the outcome. Every member of staff at the store has been extremely helpful and friendly throughout the full process. Made my overall experience really enjoyable every time I went in to the store.
Thank you for sharing your experience with us, Brandyn. We're thrilled to hear how happy you are with your results and we're so pleased you chose Smmmile to provide your Invisalign treatment.
Fantastic experience: I have always disliked my teeth but never wanted to do anything about them till I started to see myself on teams/zoom calls during the pandemic. I was very conscious of how they looked to others. I was in Newcastle one day and walked past the clinic and decided there and then to enquire, as my dentist wouldn't do aligners. From the very beginning all of the staff were amazing, they reassured me at every step and were upfront about how the treatment would go, the expectations, and even the costs and different ways to pay. I'm 26 weeks into the treatment and I can't believe how amazing my teeth look now and why it took me so long to get them straightened. If you are in two minds about getting this treatment done, see the team at Smmmile Newcastle. Have a consultation and speak to others in the waiting area to see how their journey went. You'll love it just as much as I did. Thank you to everyone at the clinic, you are all amazing, helpful and a joy to speak with every visit.
Thank you so much for sharing your story and experience with us Dawn. We're so pleased to hear how happy you are with your teeth and that you're no longer conscious of your smile. Thank you for choosing Smmmile.
Fantastic experience: All the staff make you feel very at ease. Very transparent with all the costs. Extremely happy how my Invisalign journey is going up to now. Thanks to Dr Sunny and his staff
It's great to hear how happy you are with your experience at Smmmile, Tracey. Thank you for your lovely review and five star rating.
Fantastic experience: Excellent experience. The staff are professional and very friendly, making you feel relaxed in a clinical environment. My wife is a therapist, so I’ve been a patient of several private practices, and in my opinion, this is the best so far
Wow, Carl! What a fantastic compliment. We're delighted to hear you think we're the best practice you've been to. Thank you so much for sharing your experience with us, we really appreciate it.
Fantastic experience: Amazing customer service from all staff. I was well informed about the whole process before going ahead. Can’t wait too see my end results. Can’t recommend Smmmile enough!
Thank you so much for your review and recommendation, Tamanna. We're excited for you to see your finished results and look forward to welcoming you back into store soon.
Fantastic experience: Really pleased I decided to use Smmmile Newcastle, all the staff are really friendly and helpful. I’m happy with the end result and would definitely recommend to anyone else looking to improve their smile.
We're really please you chose us too, Katharine! it's great to hear you're happy with your finished result. Thank you for your review and recommendation.
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