
Kai Dental

Information about Kai Dental
Opening hours
- sunday: (closed)
- monday: 9h-18h
- tuesday: 9h-18h
- wednesday: 9h-18h
- thursday: 9h-18h
- friday: 9h-18h
- saturday: 9h-14h
Kai Dental is an award winning family owned Orthodontic practice in Queensway, London. Our team is led by Dr Jeet Parekh - a multi-award winning specialist Orthodontist with over a decade of experience. We provide Invisalign and Orthodontic treatment to patients in London as well as a full range of dental treatments, including general, cosmetic, implant and other specialist dentistry.
Our comment from Best Dentists about Kai Dental:
Kai Dental is a highly regarded dental practice in the United Kingdom, with a reputation for exceptional service and patient care. Many clients have shared their positive experiences, highlighting several key aspects:
- Professional Staff: The team at Kai Dental is consistently described as courteous, knowledgeable, and attentive. Patients feel welcomed and cared for throughout their visits.
- Comprehensive Treatments: The practice offers a wide range of dental services, from routine check-ups to advanced procedures like braces and Invisalign. Many users have expressed satisfaction with the quality of treatment they received, particularly from Dr. Jeet Parekh and Dr. Si Xing Li.
- Comfortable Environment: The clinic is noted for its clean, modern facilities, which contribute to a pleasant experience for patients, even those who typically feel nervous about dental visits.
- Patient-Centric Approach: Reviews consistently mention how staff take the time to explain procedures and answer questions, ensuring patients feel informed and at ease.
In summary, Kai Dental stands out for its commitment to patient satisfaction, highly skilled staff, and professional, friendly service. Many customers are happy to recommend this practice to friends and family, making it a preferred choice for dental care in the region.
Services and Treatments
Kai Dental: Reviews
Fantastic experience: I have been with Kai Dental for more than 10 years. I have experienced excellent service from making an appointment until the treatment is complete. The staff are courteous and helpful. I would recommend Kai Dental without any hesitation.
Thanks for the great review Kamal!
Fantastic experience: Very professional service. I never like going to the dentist but my hygienist appointment was excellent. Highly recommend this surgery, great staff
Thanks for the excellent review!
Fantastic experience: I had an excellent experience at Kai Dental with Dr Si Xing Li - I needed a root canal and onlay treatment over several appts due to tooth infection. From the moment I walked in, the staff was incredibly welcoming and professional, making me feel comfortable. Dr. Li was brilliant from start to finish and explained the entire procedure clearly, which eased my nerves. My tooth feels great, and I can’t thank the team enough for their care. I highly recommend this dental practice for anyone needing dental work – they truly are the best! Thank you team!
Thanks for the great review
Fantastic experience: Excellent dentist surgery - highly recommended! Very professional practice and great patient management. Helped me with my wisdom tooth ache at very short notice, providing easy to digest explanations of the problem and a clear treatment plan. All staff were warm and welcoming.
Thank you for the fantastic review Sachin!
Fantastic experience: I have had a two-hour treatment for receding gum on three molars by Dr Si Xing Li at Kai Dental last week. Although a lengthy treatment I felt assured by and made comfortable by Dr Si throughout the procedure. I was given advice and clear instructions on gum protection . Thank you!
Thank you Kuen
Fantastic experience: I had an amazing experience at Kai Dental, From start to finish, the customer service was exceptional. Always been nervous for any dental appointments. the team was not only friendly but went above and beyond to make sure all my needs were met HUGE thank you nurse Kerri and receptionist Amira! Definitely recommend this place.
Thank you for the fantastic review!
Fantastic experience: Highly recommend Kai Dental. I completed my Invisalign treatment with Dr. Jeet and couldn’t be happier with the results. He planned the treatment around my schedule and I really appreciated the care and attention he gave to the final outcome. The whole team at the practice were warm, welcoming, and professional throughout.
Thanks for the fantastic review Lyndsey! Delighted you had such a good experience for your Invisalign treatment
Negative experience: I have been at this dental clinic for sometime. I had Manish who was a fantastic dentist and was very strong on tooth preservation. I was then assigned Shivani, I unfortunately lost confidence when I experienced sharp pain during a filling and I didn’t feel my concerns were listened to. At my next appointment I was told I required 3 fillings, I asked to see where I required fillings as 3 fillings is unprecedented for me and I felt brushed off and wasn’t presented with a treatment plan. I have since had two second opinions, a maxillofacial surgeon in Madrid and a new dentist in the UK, and both came to the same conclusion that I don’t require any fillings but to monitor one tooth. The two stars is due to the hygienist who is fantastic and I cannot rate enough and it’s a shame I will no longer be going to Kai dental as she is 5 stars.
Dear Em
I am very sorry to hear of your experience at the practice. Please email [email protected] with you experience so that we can look into this further
Fantastic experience: Shivani is always very helpful and thorough in discussing what is best your teeth. I’ve been having some issues with gum health, and S has helped me start a journey to get them back in good condition. It’d definitely worth doing services that aren’t nhs, as these are better for long term results! Practice looks amazing too and is kept in excellent condition. x
Thanks for the great review
Fantastic experience: My experience with Dr Xing was excellent. He uses the latest technologies and has a very clear, professional and caring approach.
Thanks for the fantastic review
Fantastic experience: I had treatment with Dr Popat yesterday. She was absolutely wonderful. She was calming, caring, patient and utterly professional. Her Nurse and receptionist were also extremely kind and reassuring. I was very nervous but she was so kind. I felt no pain whatsoever, and by the evening was back to normal. I have another appointment with her in 3 weeks, and have no concerns or fears at all.
Thank you!
Fantastic experience: Great customer service. Easy to someone quickly. Beautiful, brand new space.
Thank you!
Fantastic experience: This is a great dentistry with excellent care and service. I have sensitive issues with my teeth. Shivani, my dentist has been very understanding and non-judgemental as I need a lot of dental work at a really bad time in my life. Thanks for your patience.
Thanks for the great review
Fantastic experience: Dentist is very good. Ahes recommended.
Thank you!
Fantastic experience: Dr Jeet Parekh and his team are exceptional. I have used them frequently: everything from braces for my two teenage children to dental implants. All exemplary. And I cannot recommend highly enough Dr Si Zing Li and his assistant Sidney who have just made having a crown put on a broken tooth the nearest thing you are likely to get to a pleasant dentistry experience. I was truly impressed by their meticulous attention to detail and to keeping their patient up to date and reassured about what was going on. A five star practice without a doubt.
Thank you Jeremy!
Fantastic experience: I had a fantastic experience with Dr Shivani, she was incredibly kind and made me feel at ease. She explained everything clearly and took great care throughout the appointment. Highly recommend.
Thank you!
Fantastic experience: I would like to say thank you for the care that I have received from by Kai dental clinic, when facing having my first tooth taken out as an adult. Wassim, took my tooth out with care and so far I am not in pain, just healing.
Thank you Anita!
Fantastic experience: All members of staff highly professional
Thanks for the great review
Fantastic experience: Dr Li at Kai dental is great. A friendly face that offers a top service and great advice on dental health, would recommend.
Thanks for the great review!
Fantastic experience: I have been with this dentist for nearly twenty years and would not go anywhere else. I always get an appointment quickly and the dental work is of high quality.
Thanks for the great review!
Fantastic experience: I have been using Kai Dental for years, my current dentist is Dr Li and he has done great work on my teeth. Professional and courteous, and very good work. Happy to recommend them.
Thanks for the great review!
Fantastic experience: Really nice workers, Very friendly people they are good at what they are doing too
Thank you for the great review
Fantastic experience: Dr.Shivani made me feel at ease. She did an excellent denture. I do thank her for all the care she took with me.
Thank you Pablo
Fantastic experience: All staff are very welcoming thank you Amirah, Kerry & Sarah ⭐️ incredibly professional, knowledgeable & helpful always.
Thank you!
Fantastic experience: I’ve been a patient at Kai Dental for over four years now, and while the clinical care and amenities have always been excellent, it’s the exceptional front-desk service—especially from Amira—that truly elevates the entire experience. Amira is nothing short of superb. She embodies professionalism with a warmth and attentiveness that’s rare to find. Always prompt in responding to emails, courteous and sweet over the phone, and incredibly efficient in person—she’s the kind of person who makes everything run smoothly, even behind the scenes. What sets Amira apart, however, is her solution-oriented mindset. Whether it’s juggling a tight schedule to fit in an urgent appointment, coordinating referrals, or offering advice on the best course of action—she handles everything with calm, clarity and care. She doesn’t just do her job well; she does it with a level of grace and intelligence that makes a lasting impression. In a fast-paced city like London, where service can often feel rushed or impersonal, having someone like Amira at the helm of patient interactions is genuinely invaluable. She’s a rare talent, and Kai Dental is lucky to have her—frankly, so are we as patients.
Thanks for the fantastic review
Fantastic experience: My son had a good experience at the Kai dental. Dr Parekh explained carefully every step of the orthodontic process, the treatment was handled professionally. The receptionists were helpful with arranging appointments after school hours. Finally, we are very pleased with the result.
Thank you for the wonderful review
Fantastic experience: The staff is very professional, I love coming for check-ups!
Thanks for the great review
Fantastic experience: The reception and service at Kai Dental were friendly and very quick. Dr. Jeet repaired my retainer and all was said and done in less than 45 min!
Thank you for the fantastic review, Hannah
Fantastic experience: Great dentist / dental service, which I have used for years.
Thank you for the fantastic review
Fantastic experience: Excellent service and expertise! The dental clinic is stunningly designed and immaculately clean. Staff is super knowledgeable and polite. Cannot recommend it enough!
Thank you for your review
Fantastic experience: I had my fixed braces by Dr. Jeet removed a year ago now and I am extremely happy with the results! Getting braces in my twenties was nerve wracking but the short term ‘pain’ was more than worth it for the long term gains and I am so glad I did it! Every visit I was amazed at the tricks Dr. Jeet used to manipulate my teeth and transform them so quickly! He would see me at short notice if I had any concerns and he was very communicative at every step of the transformation. I would highly recommend Dr. Jeet to anyone considering braces! Thank you for my new smile :)
Thanks for the fantastic review, Megan and I’m so pleased that we got you such a great result
Fantastic experience: Had an amazing invisalign experience with Jeet and his team. Thanks for the great service!
Thank you for the fantastic review
Fantastic experience: Dr. Jeet Parekh at Kai Dental made my Invisalign journey smooth, easy, and stress-free. The clinic is modern, welcoming, and the whole team is incredibly professional. I highly recommend Kai Dental for anyone considering Invisalign treatment!
Thanks for the great review!
Fantastic experience: Had my Invisalign with Jeet and super happy with the results. Would highly recommend.
Thank you!
Fantastic experience: I can only say the service and treatment Dentist Jeet Parekh provided was excellent at Kai Dental clinic. He made no short cuts and made me feel comfortable and ensured I was happy with the way the treatment was progressing. I would highly recommend the clinic and in fact I have now moved out of London but will make the 2hr journey to the clinic as I don’t want to look for another dentist. A fantastic job and well done!!
Thank you for the wonderful review Krishna
Fantastic experience: Dr Jeet is excellent when it comes to treating cases with both Invisalign and fixed braces! He has helped me treatment plan my own cases, and his guidance has been incredibly valuable. He responds quickly, explains everything clearly, and is always approachable. I highly recommend him to both colleagues and patients looking for expert orthodontic care!
Thanks for the great review!
Fantastic experience: Dr Shivani has looked after me for some years now and it’s always nice to come back here. I am not pressured to perform unnecessary treatments, everything feels like it’s being done in my best interest.
Thank you Chen
Fantastic experience: Ivonne is very pleasant and competent. I thoroughly recommend her
Thank you!
Fantastic experience: Super practice - very practical approach and frank advice. Would recommend for thorough and professional service.
Thank you!
Fantastic experience: Very friendly and professional staff. Highly recommend
Thank you!
Fantastic experience: I had fixed braces but then jeet helped me out and I am very happy with my results
Thank you for the great review!
Fantastic experience: I’ve been going to Kai Dental for my fixed braces, and I’m now just about a 20 days away from getting them off, and I couldn’t be happier with the results! From the very start, Dr. Jeet has been incredibly skilled, knowledgeable, and patient throughout the entire process. He always takes the time to explain everything and make sure I’m comfortable, which I really appreciate. My mom was the one who put me on to Kai Dental, and now that I’ve had such a great experience, I’m doing the same for my sister, she’s starting her journey here soon too. Also, a special shoutout to the staff. Everyone has been super friendly, welcoming, and accommodating at every visit. It’s made the whole process feel easy and stress-free. Highly recommend Dr. Jeet to anyone considering braces or dental care!
Thanks for the great review Aren! Look forward to removing your braces soon and seeing the final result!
Fantastic experience: Fatima is an excellent hygienist with a very good manner.
Thank you!
Fantastic experience: Very happy seeing Dr Si Xing he is amazing dentist and he takes to him time to explain and treat me for dental care. i wish i could give him 10 stars nurse kerri is excellent and lastly amira the receponisit is beyond amazing she is so welcoming kind and made my dental experience comfortable and she always make my day.
Thanks for the great review!
Fantastic experience: I had my fixed metal braces installed with Kai Dental last month and my experience with them was so amazing. I thought it was going to hurt but Dr Jeet was very calm, reassuring and he made sure I was comfortable throughout the procedure. Nurse Sara is very kind, professional, and accommodating. She stayed with me and assisted me all throughout from assessment to treatment process. I have been seeing so many clinics (but ended up not coming back) and thank God I finally found the best team so far and their prices are very reasonable and transparent, too. I would highly recommend! Also, special shoutout to nurse Kerry and Dr. Ivone for the fantastic crown!
Thank you for the amazing review and the awesome ice cream!
Fantastic experience: During my time at Kai Dental, I recieved orthodontic treatment from Dr Jeet for over a year. He was very open and honest ensuring that I was informed throughout the whole process. I appreciated his attention to detail and precision in making sure that the vision I had for my smile was executed. Dr Jeet’s high level of knowledge and skills, were the reasons I felt confident recommending him to others. Special thanks to the ladies Kerri, Sarah & Amira who were so supportive, helpful and accommodating throughout my journey. They went above and beyond in making my experience so enjoyable and really looked out for me!
Thank you!
Fantastic experience: Dr Parekh has great attention to detail and is an expert in all things Invisalign!
Thanks for the fantastic review!
Fantastic experience: Si Xing, Kerry and Jeet were lovely! For a new patient, it was super easy to arrange, all staff were very friendly and calm Would also recommend getting Invisalign done from here without a doubt!
Thanks for the great review!
Fantastic experience: I have been with Kai Dental for few years now and ive had an amazing experience with my dentist Jeet and all their staff members are very helpful and have a smile on their faces at all times and greet you including sarah and amira, sorry i don’t remember everyones name there.
Thanks for the great review!
Fantastic experience: Had a great experience with Dr Jeet at Kai Dental. I had invisalign treatment to straighten my teeth and I am very happy with the results!
Thanks for the great review!
Fantastic experience: Jeet is a fantastic orthodontist for braces and Invisalign!
thanks for the fantastic review saida!
Fantastic experience: This is a really lovely, friendly dental clinic with a high level of service. My experience has been an actual pleasure right from the start. I spoke with Sarah first who took time to go over everything with me, in a really friendly and professional manner. Then I had a consultation with their award winning orthodontist, Jeet Parekh. If your concern is (like me) wonky teeth, and you are considering straightening and not sure where to start- seriously, start here. I have had a less than brilliant experience previously, and so I was blown away by the level of knowledge, detail and care that I was offered. Jeet took his time, and considered all approaches and options and listened to my concerns. The technology was brilliant, and the range of aligners and braces offered an unusual range of possibilities, and I do have tricky teeth. Generally, I have learned that you need an orthodontist, really, for straightening. Well, if you have my teeth anyway. This clinic is very well- equipped, and the staff so genuinely caring, helpful and skillful, that I feel really confident to recommend them.
thank you for your wonderful review!
Fantastic experience: Saw Dr. Jeet, for my invisalign treatment, wow, I am over the moon with my results. I can actually smile in confidence now without hiding my mouth If you need ortho treatment Jeet is the man Thankyou Jeet
Thank you for the amazing review
Annette!
Fantastic experience: Dr Jeet did my Invisalign treatment for me and I’m absolutely thrilled with the results. The process was so easy and pain-free and Dr Jeet explained everything and made me feel comfortable throughout my entire treatment. Thank you so much to the team, I would 100% recommend Dr Jeet for Orthodontic treatment!
Thank you so much!
Fantastic experience: Expert and professional service unexperienced before.
Thank you!
Fantastic experience: This is a brilliant dental practice. Dr Parekh is an excellent specialist providing Invisalign and braces.
Thank you!
Fantastic experience: Dr Jeet is a wonderful orthodontist and colleague! Any patient looking for a smile makeover using Invisalign or fixed braces would be very lucky to be treated by Jeet! I've had the pleasure to be guided on complex Invisalign cases for my own patients over the last few months and I refer more advanced Invisalign cases for Jeet to complete easily, with incredible results. Jeet's always very approachable, friendly and extremely knowledgable. I can't fault him!
Thank you for the fantastic review! It’s been great working with you
Fantastic experience: I had the most amazing Invisalign experience at Kai Dental. The orthodontist providing my treatment was careful, supportive and kept me updated at each stage of my treatment. The luxury clinic also made this such an enjoyable experience.
Thank you for the great review Sonia!
Fantastic experience: Love this dental practice. The staff are lovely and Dr Si Xing Li is a great dentist. I always feel extremely nervous when it comes to go to the dentist but I always feel less anxious with him because he explains everything in detail and never rushes the patients
Thank you Cecilia!
Fantastic experience: Jeet has been our go to orthodontist for all things Invisalign for a while now. He really knows everything there is when it comes to straightening teeth with aligners!
Thank you!
Fantastic experience: I have been a patient of this practice for many years (most of the time named Queensway Dental) and have always been very happy with the treatment I have received as an NHS patient. Good communication of options etc. One particular example was when, a week or two into the pandemic, I had the misfortune of breaking a molar. At first I received telephone advice and support, and once things began to open up I was given excellent attention - as always.
Thank you for the fantastic review!
Fantastic experience: We have been using Kai Dental for about twenty years. Our dentists have always been really excellent, both in their skills and in their interaction with the patient. Their advice on what procedures to use have always conservative, I.e. what is best for the tooth. Similarly, the dental nurses have always been the best. The receptionists also have always been competent and with friendly and helpful treatment of the patient. This is a wonderful practice!!!!
Thank you
Fantastic experience: Always super clean , staff super polite and dental staff very accommodating
Thank you Courtney!
Fantastic experience: My whitening treatment process was so smooth, Sarah was helpful in explaining everything and I’m so happy with the end result!
Thank you Kira!
Fantastic experience: Excellent facilities! Very clean and modern surgery. Lovely friendly staff. Great dentist who explains everything and gives every option available. Location excellent as opposite an underground station with another one than 5 minutes away.
Thanks for the great review!
Fantastic experience: Great doctors, nurses and services. Definitely recommend ❤️
Thank you!
Fantastic experience: I have been with this practice for many years and my teeth have needed a lot of treatment. All the dentists I have seen have been very skilled at saving my difficult teeth, and I will always be grateful for their hard work (and the excellent nerve block injections!). Thanks to them, as a pensioner I still have all my own teeth - although several are now crowned. As a nervous patient I also very much appreciate the kindness and friendliness of all the support staff.
Thanks for the great review!
Fantastic experience: Very happy. I love to smile now. All went so well and very experienced Dr.
Thank you Noelia - I’m glad you had such a good experience with your invisalign!
Fantastic experience: Super friendly staff and welcoming environment.Happy with consultation and treatment options
Thank you for the fantastic review
Fantastic experience: Kai dental fixed my smile quickly. The staff are super helpful and friendly. I recommend them to everyone
Thank you Yasmin! Im glad you had such a good experience with your fixed braces!
Fantastic experience: Dr. Li and Kerri are excellent to see - they are professional and truly care about their patients. They made my visit comfortable and stress-free, and always take the time to answer any questions or concerns, I highly recommend them.
Thanks for the great review
Fantastic experience: I’ve been going to Kai Dental for more than five years now and have always been very happy with the treatments. Recently, I’ve been seen by Dr. Li who’s very knowledgeable and always explains procedures and options clearly, and Sara who’s very friendly and professional. I highly recommend Kai Dental.
Thanks for the great review Francesca!
Fantastic experience: Always friendly service and thorough check ups/cleaning with Dr Li and Sydni. Helpful advice. Great practice!
Thanks for the great review!
Fantastic experience: Great practice, very attentive and thorough dentists and very polite receptionists (I was seen this time by Dr Si Xing Li and Sydney)
Thank you!
Fantastic experience: had multiple fillings done by si xing. great work, great communication, and overall great experience!
Glad you had a great experience Sofea! Thanks for the review
Fantastic experience: Dr Li and Sydney were very helpful and informative in the appointment. From consultation to treatment, the service was excellent.
Thank you ross! Glad you had a fantastic experience
Fantastic experience: Kerri and Sarah were so kind in assisting me with an orthodontic mishaps. Went above and beyond. Thank you ☺️
Thank you Lauren
Negative experience: The building is clean the service is not good my first visit they did not give as t proper service specially for 3 little one the second thing the referral is still not happening sin may and waiting
I’m sorry to hear of you experience. Please be aware that once a referral is made we have no control over how long the referral practice will take to respond. Please email [email protected] if you have anything you wish to discuss further
Fantastic experience: Dr Ivonne and Kerri were amazing and made me feel comfortable during my consultation today.
Thank you Mary!
Fantastic experience: Dr shivani is great, she's been my dentist for 5 years now, It's in a great location to. All the staff members are very kind.
Thank you Fernando
Fantastic experience: I have received outstanding care from Dr. Si Xiug Li and Kerri at Kai Dental. I had a tooth preparation and crown fitting over two appointments. Every step of the treatment and associated cost was clearly explained. The crown fitting was weirdly relaxing I'm very happy with the results and highly recommend Dr Si Xiug Li and the Kai Dental team!
Thank you for the wonderful review Mariana! We are delighted you had such a great experience at the practice
Fantastic experience: To date my experience as a patient has found that Dr Si Xing Li is very efficient, caring, respectful and very good at his profession. His assistant Kerry is the same.
Thanks for the great review
Positive experience: No complaints whatsoever except get a water dispenser and please put up hooks to hang up coats in the rooms (very annoying for dentists and customers).
Hi Jade,
Thanks for the great feedback! We’ve now got the hooks on the doors for coats we are looking at options for a water cooler in the reception.
Thank you for your feedback in Helping us improve our services
Kind regards
Dr Jeet Parekh
Clinical Director
Fantastic experience: Great experience, friendly service and expert care. Highly recommend Dr Si Xing Li and team.
Thanks for the fantastic review
Negative experience: Sad to say I had a really rubbish experience here. It took the dentist three attempts to fix a broken filling, taking 7 appointments (!) and costing me £850. Really not the service you expect after spending almost a thousand pounds on private dental work and has made so nervous to go back to any dentist again.
I’m sorry to hear of you experience. Please email [email protected] and we will look into this further
Fantastic experience: Highly recommend! I would like to thank the assistant and front desk Sarah and Zizelda are considerate caring and great professionals. Last week, I was seen by a dentist Ivonne and nurse Kerri. She took the time and explained the procedure clearly and did not pressure me at all. I had a very pleasant experience. Everyone was so accommodating, friendly, polite and willing to help. I recommend anyone to go Kai dental clinic.
Thank you Rudemik
Fantastic experience: Amazing experience - usually really nervous for dentist appointments but everyone at Kai Dental made me feel super comfortable. Special thanks to Dr Si Xing Li for looking after me and educating me on all the options available. Only place in London I will go to now, highly recommend to anyone!
Thank you Seema
Fantastic experience: I have been going here for a few years now, and the staff—from the receptionists to the dental nurses, hygienists, and dentists—are always lovely and knowledgeable. I would highly recommend them to anyone!
Thanks for the great review Essi
Fantastic experience: Dr kai was very nice and informing. Felt very welcomed and comfortable . Definitely recommend :)
Thanks for the great review
Fantastic experience: I’ve had an amazing experience with Kai Dental, can really recommend this place!
Thanks for the awesome review Anastasiia!
Fantastic experience: I went to Jeet when I was visiting London as I had 3 different opinions where I was from - saying I would have to get my jaw broken or wear fixed braces for 4 years to correct my bite. Jeet gave me a consultation - and I knew he knew what he was talking about. I told him what I wanted to achieve with my smile and that I was aiming to go travelling. He was honest and said what he thought we could do in that time - so 9 months later here I am with my bite corrected and straight teeth! I’m grateful for Jeet being so kind and his knowledge to correct something I’ve been so insecure about - and would recommend him to anyone wanting to get Invisalign.
Thanks for the incredible review Clarice!
Negative experience: I went here for a consultation and I was promissed that they would send me the treatment plan in writing which they never sent. I did however receive a lengthy email about the payment structure and options. Someone who is looking for the RIGHT treatment I would need to know the procedure in detail not just that I need braces. I felt, they somewhat lost interest after I wasn't immediately committing to the treatment so therefore I would say it was a waste of time to attend this clinic. Obviously, I cannot comment on professionalism during treatment but my first impression tells me that this is not the place for me to get my orthodontist work done. Another orthodontist clinic I went to see has clearly outlined the plan, they showed me a video what the treatment will entail and has given me a written confirmation along with the payment plan. And they also did not try pushing me to start straight away.
I’m sorry to hear of your experience
Fantastic experience: The best team! It is the first time my boy its going smiling to the dentist. Thank you, Dr Manish Gotecha!
Thanks for the lovely review!
Fantastic experience: Just left the hygienist Fatima, she is wonderful my mouth feels so clean and I’m so grateful for her tips about brushing and general teeth cleaning advice, highly recommended !!
Thank you for the excellent review!
Negative experience: Unfortunately, the moment you enter this place, they are trying to sell you something. They apply classical sales strategies which you can pick up easily. Do not fall for these sales pitches, their prices are also higher than other places. Do not treat your patients as customers to rip off, please. It is already uncomfortable to go to a dentist and it's not relieving to think you just see me as a resource of money. I am a person who is having medical issues. You can charge as much as you want as it is free market but don't take advantage of people who are in a vulnerable state with your sales strategies in which you provide false information.
We are sorry to hear that you are u happy with our practice. As you will be aware, we need to fully inform our patients of all their options. We take the accusatio of proving false information very seriously and we would be grateful if you could please forward further information to us at [email protected]
Fantastic experience: Kai dental were incredibly helpful to me at very short notice whilst on holiday in London. Excellent dentistry and great service. I can’t recommend them highly enough.
Thanks for the fantastic review
Fantastic experience: Absolutely amazing service! I had bad experience all my life with dentists, but they helped me so much and gave me more confidence with my teeth. I will never be grateful enough!
Thanks for the amazing review Alessandra!
Fantastic experience: Had such a lovely experience getting my composite done with Dr Shivani! She was very attentive and ensured that I was happy with the outcome!
Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that you had a lovely experience with Dr. Shivani and that you are happy with the outcome of your composite treatment.
Fantastic experience: Shivani is a very kind and caring and helpful dentist that puts in a lot of time and effort. The dentist surgery also has fabulous admin staff. A nice place to get treated, they took me as a patient during the pandemic (NHS) when nobody else could.
Thank you for the great review!
Negative experience: DO NOT GO! I went there because I saw the good reviews but had THE WORST experience. From the dentist to the receptionist at the door.. The dentist was very rude. He was getting my dental xrays and my tongue bled because of the appliance he put inside my mouth. He made fun of me and became mad when I said it was hurting. At that point I knew I wasn’t going to continue with them. But when i was directed back to the reception, the receptionist tried to make me sign a contract showing a payment of £590 pounds, although I said i haven’t decided if i will take the treatment or not. She said I have to sign it ‘BECAUSE I SAW IT’..! Later I came to Turkey for treatment and my doctor said nothing similar to what he reccommended as treatment for me (£590 pounds). This is purely fraud. He reccommends unnecessary treatments just to get money!
We are very sorry to hear about your negative experience at our dental practice. We take all feedback seriously and are deeply disappointed that we fell short of your expectations during your visit. We would like to investigate this further to ensure that this never happens again in the future. Please contact us at [email protected] so that we can investigate further
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