Croft Dental Centre

103 Gordon Rd, GU15 2JQ, Camberley
Croft Dental Centre
103 Gordon Rd
GU15 2JQ, Camberley
+44127666710

Opening hours

  • sunday: (closed)
  • monday: 9h-19h
  • tuesday: 8:30-17:30
  • wednesday: 9h-18h
  • thursday: 8:30-19h
  • friday: 8:30-17:30
  • saturday: (closed)

The Croft Dental Centre is an established dental practice in the heart of Camberley, Surrey. We aim to provide quality dentistry for the whole family at affordable prices. Our friendly team care for our patients in comfortable surroundings, ensuring that even our most anxious patients are put at ease. If you are looking for a family friendly dental practice with a team that really cares about your needs then please feel free to give our reception team a call on 01276 66710 and book an initial consultation.

Our comment from Best Dentists about Croft Dental Centre:

Croft Dental Centre is highly regarded for its compassionate and professional dental care. Patients consistently express their appreciation for the exceptional service offered by the entire team, including the skilled dentists and hygienists like Jake, Rajpal, and Joanne Bell. Many reviews highlight the team’s ability to put anxious patients at ease, with thorough explanations of procedures and a friendly demeanor that fosters a welcoming environment.

Visitors often mention the diligent care they receive, particularly for complex procedures, with staff going above and beyond to ensure comfort and confidence during treatments. The practice is equipped with modern technology, which enhances patient experience and supports effective treatment plans.

Moreover, the reception team has received numerous compliments for their efficiency and friendliness, ensuring seamless appointment scheduling and patient communication. Many families appreciate the great rapport that the team builds with children, making dental visits a positive experience from an early age.

With a strong focus on patient-centered care, Croft Dental Centre is a top choice for anyone seeking high-quality, comfortable, and approachable dental services. Their commitment to continuous improvement and patient satisfaction truly sets them apart in the dental community.

Best Dentists cannot guarantee that the professionals and companies that appear in the directory have the appropriate training or health certifications. The majority of companies that appear in the directory are nutritionists and dieticians, but other types of professionals related to the nutrition sector also appear. We recommend that you request the membership number of the professional you are going to attend to perform your treatment or consultation.

Services and Treatments

Dental Cleaning
Dental Implants
Teeth Whitening

Croft Dental Centre: Reviews

4.7/5 (200 Reviews)
Joshua Milford 1 month ago

Fantastic experience: Had a filling appointment performed by Rajpal. I have a massive fear of the dentist and he could not of been more supportive , understanding and attentive during the appointment. I did not even feel the injection, thank you very much!

Croft Dental Centre
Croft Dental Centre

Hi Joshua - We think Rajpal is great too. So glad your experience was a good one and you decided to share that. Thank you. Rajan

Thelize van Aswegen 1 month ago

Fantastic experience: Croft Dental Centre makes me look forward to going to the dentist! Elizeta is beyond fabulous and skilled, always putting you at ease for your clean, and Dr Raj is also professional and kind. The reception team are the utmost professionals. Couldn’t recommend enough!

Croft Dental Centre
Croft Dental Centre

Hi Thelize - Croft Dental Centre makes you look forward to going to the dentist - high praise indeed ! Thank you for your kind words. Everyone, particularly reception were delighted by your review. Rajan

Hollie Valler 1 month ago

Fantastic experience: I cannot praise Rishi and the Croft Dental team enough for their recent support with a severely cracked tooth, which needed an implant. As a slightly more anxious patient, Rishi took the time to fully talk through all the options and back ups to ensure that I felt fully informed and comfortable with the treatment plan. Then, on the implant day, he walked me through the whole procedure ensuring I was not anxious and checked regularly how I was doing and talking me through which stage we were at. I got through the procedure feeling comfortable and supported by the whole team, and with a clear recovery plan and all items needed to help (including medication, tablets, manual toothbrush etc). I would wholeheartedly recommend Rishi and their team for making an initially traumatic experience one that was highly supported and comfortable.

Croft Dental Centre
Croft Dental Centre

Hi Holly - Thank you for your kind words and recommendation. We agree that Rishi is great. i'm so glad that your experience as an anxious patient was a good one and you have shared that with others who may be anxious. I'll pass on your feedback and i'm sure that like myself Rishie and the team will be delighted by your kind words. See you again soon.
Rajan

J D 2 months ago

Fantastic experience: Nice bunch of humans, down to earth, easy to get in touch with and friendly to deal with. Thanks to Rajpal for genuinely looking out for my health, the sort of assertiveness you’d only hope to get from a GP. Also if you have a young kid to take to the dentist then Jake is fantastic. Thanks guys

Croft Dental Centre
Croft Dental Centre

Hi JD
Thank you for your review - glad to hear your praise for both Rajpal and Jake - both of them were delighted with your feedback. Thank you.
Rajan

John Stenlake 2 months ago

Fantastic experience: Croft Dental Centre is an excellent dental practice. My daughters have had experience with several of the dentists, and my wife and I have been fortunate enough to be treated by Sharmilla Radia, the senior partner. Our experiences have been very strong across the board from all the dentists and all treatments we've received. In particular I'd call out what Sharmilla has managed to do in fixing my wife's bite problems and solving a complex dentition problem for me including very painstaking implant placement and complex retained denture implementation with a lot of process steps and intermediate care required. Absolutely outstanding treatment executed with great precision and a very positive and reassuring attitude. Completely and unstintingly recommended!

Croft Dental Centre
Croft Dental Centre

Hi John - What a great review and recommendation - Thank you so much. We think Sharmilla is great too - particularly with difficult bite/dentition and implant issues - Sharmilla and the team were delighted with your kind words. See you again soon. Rajan

David Samuels 3 months ago

Fantastic experience: An on-time, efficient treatment by Dimi. I was well informed about the fillings that needed doing. Pleased with the dental visit experience once again.

Croft Dental Centre
Croft Dental Centre

Hi David - Thank you for feedback and indeed for choosing us for your dental care. pleased to hear you had another good visit. Rajan

Natalie Donald 4 months ago

Fantastic experience: I was very anxious about seeing the Hygienist due to previous experiences with painful sensitive teeth and gums, especially pre/post natal. Ella was amazing and she put me completely at ease and it was a pleasant experience with no pain or sensitivity. Thank you Ella for restoring my experience of visiting the Hygienist.

Croft Dental Centre
Croft Dental Centre

Hi Natalie - Thank you your feedback. No pain or sensitivity - always a winning combination. Ella says thank you and was delighted by your kind words. Rajan

Mrs Stapleton 4 months ago

Fantastic experience: Lovely ladies on the desk cannot not do enough to help. Very efficient and friendly dental staff. Would recommend.

Croft Dental Centre
Croft Dental Centre

Hi Mrs Stapleton - Thank you for taking the time to leave a review and recommendation. Everyone was delighted with your kind words. See you again soon. Rajan

Archna Hale 4 months ago

Fantastic experience: Im new to the practise after a bad experience with my previous surgery. They were welcoming, efficient and responsive (Practise Manager Rajesh was great). My dentist, Rishi, was warm and reasuring. Most importantly I hardly realised he had carried out the extraction. First impressions - very pleased I switched!

Croft Dental Centre
Croft Dental Centre

Hi Archna - Thank you for leaving us a 5* review and recommendation. So pleased we were able to help you. Hardly realising that an extraction was carried out - always a winner !
Hope to see you again for our routine dental care soon. Rajan

Chris Stapleton 4 months ago

Fantastic experience: I’m a nervous visitor to the dentist but Croft Dental Centre were kind, patient and professional. Clear explanations at every step. Highly recommended

Croft Dental Centre
Croft Dental Centre

Hi Chris - Thank you for the 5* review and recommendation. So pleased you had a good experience at the practice. The team will be thrilled by your kind words. See you again soon. Rajan

Michele Kiss 4 months ago

Fantastic experience: As a complete dentaphobe I had no choice but to see a dentist for a deep cavity in my tooth. I can honestly say after seeing Jake for the filling yesterday, I had absolutely nothing to worry about. He and his nurse were both fantastic. I felt nothing during the procedure and can now eat again normally! The reception staff too are very helpful and friendly and deserve to be treated with the same respect they afford their patients. I have booked my next check up with Jake and also to see the hygienist Joanne who was recommended by another patient in the surgery and has fab reviews on Google. Can't thank you all enough and will be recommending you to any one else looking for a great dental experience.

Croft Dental Centre
Croft Dental Centre

Hi Michele - What a great review and recommendation - Thank you so much. The team were delighted by your kind words. So glad Jake and the team were able to help you. Thank you for Sharing. As an anxious Patients its even more important that your experience is shared so other who are anxious too have the confidence to get help when needed. See you again soon. Rajan

Gabbi Reid 5 months ago

Fantastic experience: Amazing Dentist, Jake is absolutely lovely person, always happy, smiling away, and asks on each visit how we are he’s great with children I wouldn’t go any where else. This dentist has been absolutely brilliant and have been able to get appointments no problem. Reception staff are very friendly. Highly recommended this dentist, and there staff. Very kind practice. If you need a dentist then absolutely go here you will not be disappointed. 5 stars ⭐️ ⭐️⭐️⭐️⭐️ Thank you Croft!

Croft Dental Centre
Croft Dental Centre

Hi Gabbi
Thank you for leaving us a review and recommendation. Jake and the reception team were delighted by your comments. Thank you for choosing us for your dental care. Rajan

Jake L 5 months ago

Fantastic experience: Recently joined Croft Dental Practice, and had a positive experience throughout! As others have mentioned appointments can be hard to find, but they're great at fitting you in when there are cancellations. For example, I joined as a new patient and got 2 fillings sorted later the same day! Rajpal was especially friendly and explained exactly what options were available, any risks, and warned me of any pain / pressure beforehand during the procedure. When you walk in the front door, the reception & waiting room is through an open doorway on the left, don't be distracted by the stairs or other doors!

Croft Dental Centre
Croft Dental Centre

Hi Jake
What a great review. We think Rajpal is great too. Reception do work hard at getting appointments that suit patients or are sooner. So glad we were able to sort out your fillings the same day. See you again soon. Rajan

Steve Deacon 5 months ago

Fantastic experience: Great treatment from Jake and the team, recommended.

Croft Dental Centre
Croft Dental Centre

Hi Steve
Thank you for leaving us a 5* review and recommendation. So glad we were able to meeting your expectations. Rajan

Mohana Nabil 6 months ago

Fantastic experience: I had such a great experience with my hygienist Joanne today during my recent dental visit. She was incredibly thorough, gentle, and made me feel completely at ease throughout the entire cleaning. It’s clear she genuinely care about their patients and take pride in her work. My teeth have never felt better! Highly recommend to anyone looking for a top-notch hygienist

Croft Dental Centre
Croft Dental Centre

Hi Mohana
Thank you for taking the time to leave us a review. Thank you for choosing us for your dental care. I will pass on your comments to Joanne and like I'm sure she will be delighted with your feedback. See you again soon. Rajan

Maria Genovese 6 months ago

Fantastic experience: Thank you Ela K. for being the best dental hygienist I have ever had! You are really professional and do a great job and yet always kind, polite and positive. Well done!! It's a pleasure coming to see you.

Croft Dental Centre
Croft Dental Centre

Hi Maria
thank you for your 5* review. Much appreciated. Ela was thrilled to receive your kind words of feedback. Its our pleasure that we can look after your dental care. Rajan

cat smith 7 months ago

Fantastic experience: Both my daughter and I have attended this practice in the past week . Our dentist was Jake . The service was outstanding and the staff were extremely professional and very helpful! My daughter required extractions for orthodontic care, this was her first experience of dental intervention and she was very nervous! Jake was amazing at explaining everything to her and putting her and I at ease ! A very positive experience!

Croft Dental Centre
Croft Dental Centre

Hi Cat
So pleased that your daughter experience with the dentist was a positive one. That's really important for any patient and particular so for anxious patients. Thanks for sharing that. We agree - Jake is fantastic. Thanks again. Rajan

Kriszta Rácz 7 months ago

Fantastic experience: I've struggled with gum problems for some time, and ELA KAHANI has been a game-changer. Her knowledge and attention to detail are exceptional. She took the time to explain the causes of my issues and provided a clear, effective treatment plan. Thanks to her treatment and home care recommendations my gums have healed beautifully, and I'm now confident in maintaining my oral health. Thank you, Ela Kahani, for your incredible skill and dedication!

Croft Dental Centre
Croft Dental Centre

Hi Kriszta - Thank you for your feedback. Much appreciated. Ela is great and really popular as she is good at putting people at ease. See you again soon :)

Nina Saada 7 months ago

Fantastic experience: Great, professional practice. They have been brilliant with my 5 year old daughter, understanding my concerns as a worried parent and seeing her quickly, professionally and kindly (NHS patient)- she was so anxious beforehand but left smiling and now loves the dentist. Very knowledgeable, professional and supportive staff- thanks especially to dentist Komal.

Croft Dental Centre
Croft Dental Centre

Hi Nina - Thank you for your kind words. So glad that we have created the right impression for your little one. We look forward to seeing her again soon. Rajan

johanna work 8 months ago

Fantastic experience: Title of review: The Best Dentist.. Jake. I have been under Jake since I have lived in Farnborough, he is the best dentist and my mum goes to him to. I am a very nervous, anxious patient and he always talks me through every procedure before it happens so i know what to expect. I had orthodontic treatment in 2014 (under an orthodontist) and was still was not happy with the result of my teeth so Jake offered me invisalign treatment. I am beyond happy with the result and price. I moved to a new area 2 years ago and still travel 45 minutes to come to have check ups and treatment with Jake. I would never look to go anywhere else! He is amazing. Thank you so much for making my smile perfect.

Croft Dental Centre
Croft Dental Centre

Hi Johanna - Thank you for your fantastic review. As an anxious patient so glad that you have shared your experience. We think Jake is great too and we are lucky to have him work for us. Thank you for choosing Jake and Croft Dental Centre for your dental care. See you again soon. Rajan

Bazza King 9 months ago

Fantastic experience: Really impressed with the outstanding service of Joanne Bell hygienist. Joanne took extra time to explain details of her work and gave clear advice to follow up at home.

Croft Dental Centre
Croft Dental Centre

Hi Bazza
Thank you for taking time to leave us feedback. So glad your experience was a good one. Rajan

Robert Hulse 9 months ago

Fantastic experience: Excellent service from reception for emergency appointments and dentist Yihan Miao for his dental work

Croft Dental Centre
Croft Dental Centre

Thank you for taking time to leave us feedback. Rajan

Gillian Williams 9 months ago

Fantastic experience: A very big thank you to Aidan Yates. Unfortunately, the hospital lost my father's dentures. Aidan went above and beyond to get him a replacement set sorted out,fitting him in for 3 consecutive appointments at very short notice. I can't thank him enough.

Croft Dental Centre
Croft Dental Centre

Hi Gillian - Thank you for taking the time to leave us a review. So glad we were able to help your father. Ill feed back to Aidan and the team and I'm sure that they will be delighted with your kind words.
Rajan

Hannah Watts 10 months ago

Fantastic experience: I honestly cannot recommend this dental surgery enough! As someone that has always struggled with anxiety/fear of visiting the dentist from a young age, I was dreading my first check up appointment. But from the moment I stepped through the door all the staff very welcoming & calm environment. Then upon meeting Jake he made me feel like there was no shame about leaving it so long to go for a check up due to the fear, he took his time with me to make me feel comfortable and explained things throughly to me which has helped alot. Now over 6 months down the line that fear of going to the dentist has start to reduce and I cannot say thankyou enough!

Croft Dental Centre
Croft Dental Centre

Hi Hannah - Thank you for your great review. As an anxious patient it is important that your experience is shared so others who are anxious are reassured. Thank you for sharing. You have found the correct dentist for you - so glad you agree that Jake is great. Rajan

Google are assholes ! 10 months ago

Fantastic experience: Croft Dental Centre is an excellent establishment and our whole family have had excellent experience of their care over several years. I’d particularly like to single out the senior partner, Sharmilla Radia. Sharmilla has done wonders for my wife’s bite which has helped her have less headaches; recently I had a long session in the chair for the fitting of two implants in quite a difficult scenario. The care and precision with which Sharmilla approached this procedure was incredibly impressive, including the provision of two jigs designed to ensure precise placement and a very careful approach to anaesthesia to ensure nerve protection. I felt that I could not be in better hands and although it was a long procedure, the professionalism and care exercised by Sharmilla and her team made it very tolerable. Everyone at the practice is very friendly and helpful. I would strongly recommend this practice.

Croft Dental Centre
Croft Dental Centre

Thank you for taking the time to leave us a review. Indeed thank you for choosing us for your dental care and that of your family. An important decision. Sharmilla's care, skill and attention to detail is impressive in complex dental work and it's great that it is recognised. Thank you for sharing your this. I will feed that back to Sharmilla and I am sure that like me, she will be delighted. See you again soon. Rajan

Aksa Zaidifard 11 months ago

Fantastic experience: Joanne Bell was an amazing hygienist. She did a GREAT job!

Croft Dental Centre
Croft Dental Centre

Hi Aksa - Thank you for taking the time to leave us feedback. Indeed thank you for choosing us for your dental care. So please you agree that our hygienist Joanne Bell is Amazing. See you again soon. Rajan

Joshua Smith 11 months ago

Fantastic experience: As someone raised with an intense fear of the dentist, making regular appointments for my dental health as an adult has been a struggle. The wonderful staff at the CDC have made it much easier for me. Hygenist Joanne Bell, alongside Nurse Muno, is always kind and patient. Dr Jake O'Connell is gentle and reassuring. I have been attending for regular check ups and for dental surgery, and I can say with certainty that I always feel safe and well cared for at the CDC. They are generous and informative. Highly recommend.

Croft Dental Centre
Croft Dental Centre

Hi Joshua - Thank you for taking time to leave us feedback. As an anxious patient its important that your views are shared. So glad your experience was positive. See you again soon. Rajan

Rada Murat 1 year ago

Fantastic experience: Joanne Bell was great, she advised about brushing techniques and was so positive about future results

Croft Dental Centre
Croft Dental Centre

Hi Rada - Thank you for trusting us with your dental care and for giving us a 5/5 rating. We think Joanne Bell is great too. See you again soon. Sharmilla.

maddy kay 1 year ago

Fantastic experience: Fantastic dental practice. Joanne Bell, Kavi and Dhurba were all super friendly and helpful. Would highly recommend if your looking for a new dental practice.

Croft Dental Centre
Croft Dental Centre

Hi Maddy - Thank you for your feedback. Joanne Bell, Kavi and Dhurba were delighted by your kind words. Rajan

Debbie Coffey 1 year ago

Fantastic experience: Saw Jake today for my appointment and was nervous as always, but Jake was amazing from start to finish. If you are looking for a good dentist I would highly recommend him. After a horrible experience with a previous dentist at a different practice Jake has fixed the mistake and made me smile again.

Croft Dental Centre
Croft Dental Centre

Hi Debbie - thank you for taking time to leave us feedback. as an anxious patients your views are really useful. We think Jake is great - So glad you agree. Thank you for the recommendation. Sharmilla

Sharon Penketh 1 year ago

Fantastic experience: Hygenist visit to Joanne and Simran - honest, clear advice on the best practices and products that really work to protect your teeth (no gimmicks) - highly recommended.

Croft Dental Centre
Croft Dental Centre

Hi Sharon - Thank you for choosing us for your dental care. Thank you for your recommendation. see you again soon. Sharmilla

Miki Baici 1 year ago

Fantastic experience: Great service every time. Had an hygienist appointment today with Joanne Bell and she was amazing. Really helpful with lots of tips and really informative. Thank you !

Croft Dental Centre
Croft Dental Centre

Hi Miki - Glad to hear you have been getting great service at Croft Dental Centre. We are luck to have Joanne - so glad you agree she is amazing. See you again soon. Sharmilla

Jayne Sparks 1 year ago

Fantastic experience: Very professional and helpful team of people. My dentist Jake takes time to explain any options and procedures fully to me. My Hygienist Joanne Bell is very down to earth and also explains different ways of keeping my teeth and gums healthy. I am never nervous about going to the dentist.

Croft Dental Centre
Croft Dental Centre

Hi Jayne
Thank you for your kind words. The team were delighted with your feedback. Rajan

Adam Stanton 1 year ago

Fantastic experience: Full in-depth clean and helpful tips to improve my oral hygiene.

Croft Dental Centre
Croft Dental Centre

Hi Adam - We are so grateful for your kind words and 5-star rating! Our team works hard to ensure every patient has a memorable experience. If there’s anything else we can do to make your next visit even better, please let us know. Rajan

Esther Holloway 1 year ago

Fantastic experience: Joanne is an amazing hygienist, she made me incredible comfortable and gave great advice.

Croft Dental Centre
Croft Dental Centre

Hi Esther - We agree Joanne is an amazing hygienist. We are lucky to have her. So pleased your experience was a good one. See you again soon. Rajan

Basil Valsamakis 1 year ago

Fantastic experience: Joanne is a great oral hygienist. She has now got me to floss with the latest small wire brushes. Consequently my teeth and gums are in tip top condition.

Croft Dental Centre
Croft Dental Centre

Hi Basil - Thank you for your kind words and support. We’re grateful to have you as a valued patient. Don’t hesitate to reach out if there’s anything else we can assist you with. Rajan

Jan Pedersen 1 year ago

Fantastic experience: Always a pleasure to see Joanne, she has a wonderful "bedside" manner putting patients at ease

Croft Dental Centre
Croft Dental Centre

Hi Jan - We are honored by your wonderful review. Your satisfaction is our ultimate goal, and we are pleased that your experience was great. See you again next time. Rajan

Isabella Flanagan 1 year ago

Fantastic experience: Really good service, friendly staff. I had a dental hygienist called Joanne who is very personable and taught me new ways to keep my teeth clean.

Croft Dental Centre
Croft Dental Centre

Hi Isabella - Your satisfaction is our ultimate goal, and we are thrilled that we hit the mark for you. We think Joanne is great, so glad you agree. See you again soon. Rajan

Caroline Lancaster 1 year ago

Fantastic experience: I saw Joanne, the hygenist yesterday.She really puts you at ease, with her friendly manner,and she makes you laugh too.Also does a thorough job,and explains things along the way.

Croft Dental Centre
Croft Dental Centre

Hi Caroline - Thank you for taking the time to leave a review. So glad your experience was a good one. I will feed that back to the team. See you again soon. Rajan

Clive Salveson 1 year ago

Fantastic experience: Sharmilla, my dentist and Jo my hygienist are both excellent. They are professional but friendly. Take time to explain procedures and to give helpful advice. I would not hesitate to recommend them.

Croft Dental Centre
Croft Dental Centre

Hi Clive
Thank you for your kind words about Sharmilla and Jo. both were delighted. Thank you for the recommendation. Rajan

Andre McGuinness 1 year ago

Fantastic experience: Joanne, Crofts hygienist, has completely changed my life by reassuring an initially very nervous patient, and have now been 6 times and cannot wait to go back. My teeth feel so clean and no pain from the procedure. Thanks Joanne!

Croft Dental Centre
Croft Dental Centre

Hi Andrew
Thank you for taking the time to leave a review. We agree Joanne is great .So glad we were able to help with your anxiety. We look forward to see you again soon too. Rajan

Jane Lody 1 year ago

Fantastic experience: Joanne Bell was thorough, friendly and offered good advice during my hygienist appointment

Croft Dental Centre
Croft Dental Centre

Hi Jane
Thank you for choosing us for your dental care - a really important decision. Thank you for leaving a review about your positive experience with us. Rajan

Fran Goldsworthy 1 year ago

Fantastic experience: Jake is a brilliant and caring dentist. After having bad experiences in the past, I am so pleased to have found him. Had a damaged filling drilled out and refilled with no injections and no pain, he is brilliant

Croft Dental Centre
Croft Dental Centre

Hi Fran - Jake has proved to be very popular since he joined us more than a year ago. No injections and no pain - Always a winning combination. So glad we could help you. Rajan

Evangelos Poulouktsis 1 year ago

Fantastic experience: A nice dental center with great professionals. Dr Nick Andonopoulos and hygienist Joanne Bell are the ones that take care of me whenever needed. Many thanks!

Croft Dental Centre
Croft Dental Centre

Hi Evangelos - no, no, - thank you for choosing us. we know you could have chosen elsewhere but decided to put your trust in us. Both Nick and Joanne are brilliant at what they do. So glad you think so too. Rajan

carly ceecee 1 year ago

Fantastic experience: Joanne bell is such a lovely and warm hygienist, i feel very comfortable being cared for by her and her service ja always top notch

Croft Dental Centre
Croft Dental Centre

Hi Carly
Thank you for your kind words - we couldn't agree more. We are lucky to have her - See you again soon. Rajan

Lars Henden 1 year ago

Fantastic experience: I have been attending Croft Dental Centre for numerous years now, and I have been fully satisfied with my experience with them. The customer service at Croft is excellent, with them being able to cater and provide helpful solutions to any problems or queries I have had. Notably, Rajpal Sirha and Joanne Bell have provided me with professional appointments where I recieve a continually high level of service. I recommend Croft to anyone searching for any dentristy or orthodontic care.

Croft Dental Centre
Croft Dental Centre

Hi Lars
Thank you for choosing us for your dental care for so many years ! Pleased to hear your experience has been a good one with excellent customer service and helpful solutions - always a winning combination.
Thank you for the recommendation. See you again soon. Rajan

Soniya Patel 1 year ago

Fantastic experience: Had an hygienist appointment with Joanne Bell, she was amazing! Very thorough and explained everything in detail. Gave lots of tips and was very patient. Would definitely recommend.

Croft Dental Centre
Croft Dental Centre

Hi Soniya
Thank you for taking the time to leave us a review. We agree Joanne is Amazing. Thanks again for the recommendation. See you again next time. Rajan

Donna Clark 1 year ago

Fantastic experience: First time seeing the hygienist as a very nervous person. Terrified of anything dental related. Joanne was very patient and funny. Made me feel welcome and comfortable.

Croft Dental Centre
Croft Dental Centre

Hi Donna - Thank you for taking the time to leave us feedback. As a nervous patient your views are particularly important so others who are anxious can have the confidence to visit the hygienist too. Thank you for sharing. Rajan

Rhiannon Smith 1 year ago

Fantastic experience: I have visited Joanne Bell (hygienist) and she is fab! Gets the job done quickly and effectively. Thank you

Croft Dental Centre
Croft Dental Centre

Hi Rhiannon - Good to hear your feedback. Joanne was delighted with your kind words. See you again soon. Rajan

Lin Frier 1 year ago

Fantastic experience: Lovely welcoming staff, Dentist Jake, wonderful & hygienist Joanna, gentle & great fun. They both made me dental experience a pleasure. Thankyou

Croft Dental Centre
Croft Dental Centre

Hi Lin - thank you for taking time to leave us a review. So glad to hear your experience at Croft Dental Centre was a positive one. We think Jake and Joanna are great too. Pleased to have you as our patient - thank you for choosing us for your dental care. Rajan

Chris Mills 1 year ago

Fantastic experience: Had my 6monthly Hygienist appointment today with Joanne Bell, Joanne is just amazing, so friendly and always finds time to talk, not only about my teeth but has time to talk personally and makes you feel welcome and at ease. Joanne is an asset to the whole team @Croftdentalcentre.. Thankyou Joanne…x Yours Sincerely Mr Chris Mills

Croft Dental Centre
Croft Dental Centre

Hi Chris - Thank you for your feedback. We all agree that Joanne is an asset to our team. I'm sure that, like me, she will be delighted with your kind words. See you again soon. Rajan

Kate Mills 1 year ago

Fantastic experience: A brilliant dental team. Thank you Jake dentist and Joanne the hygienist . Could not recommend. Highly enough

Croft Dental Centre
Croft Dental Centre

Hi Kate - Thank you for your recommendation. Thank you for choosing us for your dental care. Much appreciated. Rajan

Rita Weech 1 year ago

Fantastic experience: I had a fall on my mouth shattered a tooth and cut into my inner lip I knew seeing Sharmilla and Dina I was in good hands and everything would be ok. They done everything they could with such kindness and care. Rita

Croft Dental Centre
Croft Dental Centre

Hi Rita - Thank you so much for taking the time to feed back your experience at the practice. So glad we were able to help you with Kindness and Care when you needed us. Sharmilla and Dina were delighted with your kind words. See you again soon. Rajan

Susan Robertson 1 year ago

Fantastic experience: The dental hygienist, Joanna, is excellent. She is thorough and gives encouragement to ensure you persevere with her recommendations.

Croft Dental Centre
Croft Dental Centre

Hi Susan - Thank you for the 5* review of the service that we provide. We think Joanna is excellent too. Thank you and see you again soon. Rajan

Stephen Gill 1 year ago

Fantastic experience: Very helpful and managed to find an appointment in my hour of need.

Croft Dental Centre
Croft Dental Centre

Hi Stephen - Thank you for leaving us feedback. A really important part of the job of both reception and Dentist is to help those in immediate need - so glad we were able to help you. See you again soon. Rajan

Fantastic experience: Great practice. Professionals. All works as it should but bit better. Thank you.

Croft Dental Centre
Croft Dental Centre

Hi Robert
Thank you for taking the time to review the practice. So pleased that your experience with us has been a positive one. See you again soon. Rajan

Dave Austin 1 year ago

Fantastic experience: Very friendly and professional staff all round. The hygienist (Joanne) was very thorough and will rightly tell you what you need to know to get your teeth healthy.

Croft Dental Centre
Croft Dental Centre

Hi Dave - Thank you for your 5* review and kind words. I fed that back to the team who were, like me delighted. Thank you and see you again soon. Rajan

Tracy Jenks 1 year ago

Fantastic experience: I have been with Croft Dental Centre for many years & have always found the staff very helpful & friendly. The treatment I receive is of high standard & done with care.

Croft Dental Centre
Croft Dental Centre

Hi Tracy
Thank you for the kind review! We are proud that we earned your business at Croft Dental Centre and you have been with us for many years. Thank you for choosing us for your Dental Care. I will be sure to let your dentist and hygienist and reception team know that you appreciate their work! Thank you. Rajan

carol ripley 1 year ago

Fantastic experience: Excellent service given.. I always look forward to having a fresh clean look every time I go.. thank you Joanne

Croft Dental Centre
Croft Dental Centre

Hi Carol
Thank you for sharing your experience with us - Pleased it was a great one. See you again soon. Rajan

Sophie Browne 1 year ago

Fantastic experience: Joanna is such a lovely hygenist. So friendly and professional. Always puts me at ease and we have worked hard together to get my teeth and gums in excellent condition. I could not recommend Joanna highly enough!

Croft Dental Centre
Croft Dental Centre

Hi Sophie
Thank you for your 5* review. We agree joanna is a lovely hygienist, friendly and professional. So glad to hear she has helped you with your dental care. See you again soon. Rajan

Mariana Vassileva 1 year ago

Fantastic experience: Joanna The Hygienist at The Croft Dental Centre once again provided me with the best dental care and the highest quality hygiene service! Thank you Joanna, thank you CDC!

Croft Dental Centre
Croft Dental Centre

Hi Mariana - Thank you for your review. it always makes our day when a customer appreciates what we do. It was our pleasure seeing you and hope to see you again soon. Thanks again. Sharmilla.

Ben Sword 1 year ago

Fantastic experience: My dentist Rajpal has always been very friendly and accommodating - he knows I’m a nervous patient and goes out of his way to make me feel comfortable which I really appreciate!

Croft Dental Centre
Croft Dental Centre

Hi Ben - Thank you for your review. As a nervous patient your views are really important for other nervous patients out there. We think Rajpal is great with anxious patients, so glad you agree. See you again soon.
Sharmilla

john kirtley 1 year ago

Fantastic experience: Joanna has been my hygienist at C D C for the last 3 years. Is always professional giving helpful advise. Would highly recommend as has helped my teeth. John k

Croft Dental Centre
Croft Dental Centre

Hi John - Thank you for taking the time to leave us feedback. Thank you for choosing us for your dental care for the last 3 years. A really important decision. See you again soon. Sharmilla

Nix 1 year ago

Fantastic experience: Joanna P. Is great! She's really attentive and gives proper instructions of what she'd like you to do when cleaning teeth at home and which specific areas need to be focused on.

Croft Dental Centre
Croft Dental Centre

Hi Nix
We think Joanna is great too. I will be sure to feed this back to her and the team and I'm sure just like me they will all be delighted with your review. Thank you ! Sharmilla.

Anthony Robinson 1 year ago

Fantastic experience: Joanna has been fantastic over the last few years. She has given me good hints and tips to improve the healthiness of my teeth and gums and now my they are back to where they should be! All round great dental practise. Friendly and welcoming.

Croft Dental Centre
Croft Dental Centre

Hi Anthony
Thank you for your 5* approval. Great to hear you think Joanna is fantastic and has improved your dental heath. Good to hear you think that we are an all round great dental practice. See you again soon. Sharmilla.

Lindsay McDermaid 1 year ago

Fantastic experience: We have just left the dentist , my 6 year old is vert nervous, but Jake was amazing with her , very patient , made it fun for her first time ever in the chair and she let him look in her mouth. Thankyou so much

Croft Dental Centre
Croft Dental Centre

Hi Lindsay - It was a pleasure seeing you and your daughter. Thank you for choosing Croft Dental Centre - we know you could have chosen elsewhere. We agree Jake is great, particular with anxious patients and Children too. So glad your little ones first experience at the dentist was a good one - See you both again soon :)
Sharmilla

Erwin Tiangco 1 year ago

Fantastic experience: Service was excellent. Everything from the scheduling to the dental services. I was reminded the day before my scheduled appointment, and when it came to the procedure, Rojpal described what he was going to perform before beginning.

Croft Dental Centre
Croft Dental Centre

Hi Errr Tiii
Great to hear you think our service is excellent. Reminders are useful and popular. So glad to hear your experience with Rajpal was a good one.
Sharmilla

ArxTyrannus 1 year ago

Negative experience: Exorbitant costs and compassionless receptionists. Was in pain and distressed and they might as well have rolled their eyes at me.

Croft Dental Centre
Croft Dental Centre

Hi ArxTryannus - Thank you for your feedback. Please can you call me on 01276 66710 so I can take more details, and deal with this under our complaints policy. Sharmilla 01276 66710

Dolce Gabbana 1 year ago

Fantastic experience: Super friendly service from the receptionists and nurses, they have been very accommodating to my needs, overall amazing customer service.

Croft Dental Centre
Croft Dental Centre

Thank you for your feedback - lovely to be recognised for the good work done at the practice. Thank you for taking the time to do that and see you again soon . Sharmilla.

D C 1 year ago

Negative experience: Really disappointed with this practice. The dental treatment I’ve received has always been excellent but the process of booking is just frustrating. The practice insists on taking full payment of any appointments months in advance and on one occasion attempted to charge me again once the appointment was completed. Existing patients are unable to use the online booking system, that is something only available to new patients. I have raised this with the practice only find the response was blank faces and head scratching. The service is dreadfully inconsistent which is such a shame and a disservice to the standard of dental care available. Currently I’m a private patient and have decided to seek an alternative provider. I appreciate appointment no-shows are problematic but the current system is just ridiculous. Taking card details to secure a booking is an acceptable solution and charging if cancellation policy isn’t adhered to is pretty standard.

Croft Dental Centre
Croft Dental Centre

Hi DC Glad to hear you think the dental treatment is excellent. Sorry to hear booking is frustrating. We only take payment up front on new patients first visit to avoid no shows. After that we only take a deposit towards long treatments. Both existing and new patients are able to book online basic exams and hygiene visits and consults but as a result of your feedback we have now extended the range of services bookable online. Treatment plans can vary so online booking is difficult for that however patients can ask the dentist for a treatment plan by email with an online booking link. We will use your feed back to continue reception training and improvement – Thank you. Sharmilla.

Alfredo Lim 1 year ago

Fantastic experience: Been with Croft Dental for almost 5 years now. Very good service.

Croft Dental Centre
Croft Dental Centre

Hi Alfredo - Thank you for taking the time to review our service. I will feed back your comments to the team. Pleased that you think it's a good service. See you again soon. Rajan

feizel farah 1 year ago

Fantastic experience: Nimmie in Reception and her team always welcomes me with a smile . The Dentists and Hygienists are excellent too.

Croft Dental Centre
Croft Dental Centre

Hi Feizel - Thank you for your feedback. Like myself the team were delighted with your comments. Thank you ! See you again soon.

Ella Gurung 1 year ago

Fantastic experience: Been with croft for years now and always been a smooth process from checking in to getting checked up. Very happy with the service!

Croft Dental Centre
Croft Dental Centre

Hi Ella
Thank you for choosing us for your dental care - an important decision. So glad you are very happy with the service provided. see you again soon. Rajan

Margie Simpson 1 year ago

Fantastic experience: I have enjoyed an excellent dental experience with Croft Dentist. Both the dental hygienist as well as Dr Shamilla Radia (Periodontist) have bern attentive, informative and caring. All work done has been to the highest standard leaving me confident and assured of services rendered thank you to all the team at Croft Dental

Croft Dental Centre
Croft Dental Centre

Hi Margie - Thank you so much for your kind words. I fed this back to the team at our last practice team meeting and everyone was delighted. Look forward to seeing you again soon. Rajan

Errol Flynn's Swashbuckling Revenge 1 year ago

Negative experience: Firstly, I AM a patient of this practice. The reply to my review is a contemptible lie designed to save face and invalidate me for coming forward. I've decided to take this matter to higher authorities because they simply cannot be trusted. The receptionists are SO hideously unpleasant I'm surprised they haven't been turned into a meme for everyone on the internet to laugh at and their crooked dentists are just con-artists masquerading as medical professionals. Read the other negative reviews! This is a business that should be legally investigated for committing malpractice. They don't care about their patients, they only care about turning in a profit.

Croft Dental Centre
Croft Dental Centre

Hi Errol Flynn's Swashbuckling revenge
I cannot see that you are a patient here. Do you have the correct practice? There are similar named practices in the UK. Your review sounds like you have had more then one bad experience. Please feel free to call me to clarify so that we can if needed deal with your complaint via our complaints procedure. Sharmilla - practice owner 01276 66710.

OG Catwoman 1 year ago

Negative experience: Awful secretaries and the practice itself will find very corrupt ways to swindle money out of you. Avoid. EDIT: Contrary to the reply of my review, I am actually a registered patient of this dreadful practice, which just goes to show how corrupt they are. The receptionists are rude, icy, argumentative and extremely unhelpful, especially if you're NHS. The last appointment I had the dentist in question falsely diagnosed a problem that didn't even exist and quoted an extortionate sum to treat it. This was later confirmed by a dentist from another practice, who was more ethical. I cannot even begin to stress this enough, avoid this place like the plague

Croft Dental Centre
Croft Dental Centre

Hi OG Catwoman - I cannot see that you are a patient here. Do you have the correct practice? There are similar named practices in the UK. Your review sounds like you have had more then one bad experience. Please feel free to call me to clarify so that we can if needed deal with your complaint via our complaints procedure. Sharmilla - practice owner 01276 66710.

Victoria Smit 1 year ago

Fantastic experience: I am terrible about dentists and very frightened about pain. These wonderful people went above and beyond to put me at ease. I had anaesthesia under controlled conditions which was administered with kindness and humour putting me at ease. The dentist was brilliant, explained thoroughly what would happen and did an excellent extraction of which I remember little. After care was exceptional and thorough. I would highly recommend this practice.

Croft Dental Centre
Croft Dental Centre

Hi Victoria - Your views as an anxious patient are important to share for others who may be anxious in visiting a dentist. Thank you for sharing. Rajan

jeanne basford 1 year ago

Fantastic experience: I'm a nervous patient, i hate dentists, but Jake made me at ease even had a filling with no injections! Which is a first for me. He is the best dentist I've ever had and I love him

Croft Dental Centre
Croft Dental Centre

Hi Jeannet - We love Jake too, he is very popular and great with nervous patients. Thank you for leaving your review. He was delighted. See you again soon. Rajan

Ian Low 1 year ago

Fantastic experience: Great practice, Sharmila is the best dentist I’ve ever dealt with

Croft Dental Centre
Croft Dental Centre

Hi Ian
Thank you for your review. We think Sharmilla is great too. Thank you for choosing us for your Dental Care. Look forward to seeing you again at the practice soon. Rajan

Ella Brown 1 year ago

Negative experience: Paid a deposit to secure my appointment, was seen 20 minutes late and wasn’t told they were running late and no one apologised or even acknowledged that I’d been waiting 20 minutes. No one I saw was overly friendly or welcoming.

Croft Dental Centre
Croft Dental Centre

Hi Ella - Thank you for taking the time to leave us feedback which we will use to improve what we do and how we do it. Sorry no one kept you informed. We ran late due to a dental emergency earlier. I quite agree that you should have been kept informed and I have fed that back to the team. If there is anything else I can help you with following your visit please feel free to call me on the practice number. Rajan

BE WI 1 year ago

Fantastic experience: I had to bring my one year old with me to my Appointment as I couldn’t get childcare and was really nervous about how she would behave and ultimately if she would become an issue in my appointment. Mr O’Connell was amazing, his knowledge, advice and personable nature was such a pleasure. He was patient, kind and caring and made me feel so at ease and calmed my baby down when she was getting panicked at what was happening. Every experience I have had at Croft has been great but today I left feeling so thankful to him for his professionalism and the care he provided. Everyone is always helpful, understanding and flexible with appointments. Couldn’t rate any higher.

Croft Dental Centre
Croft Dental Centre

Hi Bianca - We think Jake is great too! So pleased that your experience was a good one. Hope to see you again for your routine dental care. Rajan

Mark Woodford 1 year ago

Fantastic experience: I'm not a fan of going to the dentist but Rishi Patel @ CDC is excellent, he is very personable, takes time to explain what needs to be done and executes flawlessly. They have 3D imaging for dental work like crowns which results in better patient experience and more accurate fittings. I also want to thank the lovely ladies on reception (Mimmie and Maryan) for their efficiency and friendliness, see you again soon.

Croft Dental Centre
Croft Dental Centre

Hi Mark - Thank you for review. We agree Rishi is excellent - we use the latest in digital imaging to plan treatments and make the patient experience better. Rishi, Maryam and Nimmie were delighted with your feedback. See you again soon. Rajan

Mira Morley 1 year ago

Fantastic experience: I very recently had a bone graft at Croft Dental centre in preparation for a dental implant. I was extremely nervous about the surgery but was put to ease by the dental team, their professionalism and understanding throughout the procedure. I would thoroughly recommend Croft Dental, this is the first dentist in my life where you as a patient are really listened to and empathised with. Really pleased I've found this place!

Croft Dental Centre
Croft Dental Centre

Hi Mira
thank you for your review. As an anxious patient it is important that your views are shared with others who may be anxious about visiting us. thank you for choosing us for your dental care. see you again soon. Rajan

Max White 1 year ago

Fantastic experience: I went for a hygienist appointment today with Joanne.. she was really friendly and I felt very welcomed! Would definitely recommend her to anyone booking a hygiene appointment.

Croft Dental Centre
Croft Dental Centre

Hi Max - Thank you for your 5* review. Joanne, indeed the whole team were really pleased to hear your feedback in our last team meeting. Thank you. Rajan

J B 2 years ago

Fantastic experience: Went for a Hygiene check up today 13/10/23 and on entering the building the receptionist was very friendly and professional. I was then greeted by Elizeta whom kindly welcomed me to start the session. She assured that I was at ease and remained calm and her advice was amazing! I've had countless dental check ups with Rajpal in the past and he has always been able to pin point any issues I had with my teeth and give excellent advice. I would certainly recommend Croft Dental to others and rate this company 5 stars all the way!

Croft Dental Centre
Croft Dental Centre

Hi Jag
Thank you for your great feedback. Elizeta came to us as a locum and we like her so much that we had to keep her ! Rajpal is great and been with us as long as I can remember and everyone thinks he is great. So pleased that your visit was a good experience. Rajan .

Julie Cripps 2 years ago

Fantastic experience: Joanne Bell - the lovely hygienist at Croft Dental Centre was the most thorough hygienist I’ve ever encountered. Having just signed up to CDC, she explained in detail what improvements could make to flossing and demonstrated this by giving me the choice of various floss sticks and interdental pipe cleaner” options too. I look forward to seeing a marked improvement in my dental hygiene at my next visit.

Croft Dental Centre
Croft Dental Centre

Hi Julie - Thank you for choosing us for your dental care - an important decision. Joanne Bell is a fantastic hygienist, both her technical skills and ability to put people at ease. Great to hear about your experience. See you again soon. Rajan

Hasmig Richardson 2 years ago

Fantastic experience: I'm one of those that is terrified of going to the dentist, but at Croft, they make you feel at ease and are excellent at tending to your needs with exceptional care. They explain and show you every detail of what is required, and they have up to date technology. Staff are all friendly and they have specialists on site to tend to some deeper root canals so you don't have to be referred elsewhere. I was so relaxed when I was having a root canal done, that I almost fell asleep, and I never needed any pain killers after the process. I highly recommend them!

Croft Dental Centre
Croft Dental Centre

Hi Hasmig - Thank you for taking the time to leave us feedback. Everyone was delighted with your review. Thank you. Rajan

Katie G 2 years ago

Positive experience: I almost chose to go elsewhere upon joining after speaking with the practice manager who deals with all new clients. His customer service and manner was horrendous. Condescending, rude, pushy and persisted in asking personal questions about my insurance plan despite my obvious discomfort. He ignored what I asked for and I came off the phone feeling absolutely railroaded. I’m in a senior client facing position and if a member of my staff behaved like that they would be shown the door. However, given the reviews of the actual talented and professional practice staff I decided to try it. I’ve so far only seen the hygienist and it was a very good experience. I’ll see how I feel after I’ve seen the dentist.

Croft Dental Centre
Croft Dental Centre

Thank you for taking the time to leave a review. We take on board all feedback to improve the service provided. I cannot go into detail in this public forum. We have spoken since to discuss in detail. I apologise if your experience on your first call was not great. I am pleased to hear you decided to join the practice and had a good experience with the hygienist. All calls are recorded and I will investigate this further. As a general rule we give patients choices of how to join the practice, including any dental insurance cover as we provide discounts for certain dental insurer providers so it’s important that you don’t miss out. Apologies if you felt the questions on this occasion were intrusive.

Samantha Cobley 2 years ago

Fantastic experience: I'm absolutely terrified of the dentist, but I have never felt so kalm and relaxed! Had to have a tooth out and never felt a thing

Croft Dental Centre
Croft Dental Centre

Dear Samantha
Thank you for sharing your experience. I am so pleased that you felt so calm and relaxed in your appointment and did not feel anything during the procedure. Thank you

Tracy 2 years ago

Fantastic experience: I am a very nervous patient , I cannot fault this dental practice in anyway! From the receptionists to the dentists. The receptionists are outstanding, they show compassion and understanding and always deliver the best information whilst trying to provide the necessary appointment, I can’t thank you enough. I would like to mention Rajpal Sirha, my dentist who has provided me with support for an abscess that’s been on going since 1/7/23, tricky situation. Today, on his recommendation I have had root canal treatment from Mina Patel, she was above amazing, so thorough, confident, just brilliant, her approach cannot be faulted. I would recommend this practice 100%. Thank you Croft Practice

Croft Dental Centre
Croft Dental Centre

Dear Tracy
Thank you for the great review! Our receptionists were thrilled that you have taken the time to appreciate the hard work that they do. Rajpal and Mina were delighted with your feedback. Thank you
Sharmilla Principal Dentist

Corinne Henden 2 years ago

Fantastic experience: Simply the best experience I have had with a dental practice. Super efficient administration and outstanding dental care, advice and support. Rajpal has been brilliant at dealing with my complex dental needs.

Croft Dental Centre
Croft Dental Centre

Dear Corinne
Thank you for taking the time to write such a lovely review. The admin team and Rajpal were delighted to receive your feedback. Thank you
Sharmilla Principal Dentist

Danielle Robyn 2 years ago

Fantastic experience: After 5 years not visiting a dentist out of fear, I've recently had some dental work at Croft Dental Centre. Dr. Kavi Sivas has been absolutely brilliant, picking up on my anxiety the second I entered the room, her calming presence and chatty nature has made me feel completely relaxed and confident to go back for more work. Thank you, Kavi, for taking the time to support me back to good dental health.

Croft Dental Centre
Croft Dental Centre

Dear Danielle
Thank you for taking the time to write this review. So pleased that Kavi was able to reassure you and help with your anxiety. Thank you for sharing as it is important that other anxious people can feel confident to attend the practice. See you again soon
Sharmilla Principal Dentist

Marisa Babington 2 years ago

Fantastic experience: Had my first appointment today with Rishi Patel, very friendly and kind. He explained me the situation of my tooth on the x ray and the options i had. In the end had to do an extraction with any pain. He explained all the process and clarify all my doubts. Definitely i will come back for further appointments.

Croft Dental Centre
Croft Dental Centre

Dear Marisa
Thank you for your kind words. Rishi is delighted with your feedback Thank you. See you again soon
Sharmilla Principal Dentist

Claire Bell 2 years ago

Fantastic experience: Very pleasant dentist who took time to talk through my concerns and give me a genuine treatment plan rather than overselling or scaremongering as I've had in the past

Croft Dental Centre
Croft Dental Centre

Dear Claire
Thank you for your informative feedback and kind words. The team were delighted

B 2 years ago

Negative experience: This place has gone massively downhill since I first registered 10 years ago. It used to be good, but now they’re just money hungry and will do anything to get business. I’ve lost count on how many receptionists they’ve gone through. The dentists that I’ve come across all seem lovely. So what does all this say about the dental practice? The practice manager is a bit of an arrse. Probably driving away all his staff and is most definitely driving away his customers.

Croft Dental Centre
Croft Dental Centre

I am sorry you were not happy on this occasion. We take on all feedback to improve what we do and how we do it. Confidentiality considerations prevents me from replying fully. However replying on general principles :
Wasted surgery time prevents us from seeing patients in genuine pain. Therefore we have a policy for failure to attend, late cancellations and payment of fees for services. This is on our website and on terms given to patients.
We are proud to train and sponsor our dental nurses to full GDC registration. Currently we have 15 nurses including two trainees who work a dual role as nurses and receptionists at two locations so you will see different faces on reception. Personal attack on individuals and unsubstantiated claims are unhelpful and misleading. The practice manager's role is a difficult one. It includes enforcing policies on wasted surgery time, collecting payment for services and bad debts – both private and NHS. If you call me on the practice number I am happy to deal with your complaint under our practice complaints policy.
Sharmilla – Principal Dentist

Thomas Barnes 2 years ago

Fantastic experience: Last week I called upon the services of Croft Dental when I had an urgent issue with my molar. I have been registered with my dentist in Cornwall since I was a toddler, but haven’t lived in Cornwall for 10 years, but with family still living there and the trust I have for that practice, I never moved dentist when I relocated to the South East. However, last week made me realise that living in Camberley, I need a dentist closer for those times when urgent care is needed. Furthermore I was heartened and very grateful to receive such diligent service from Croft Dental Centre. When I phoned to seek treatment, the Practice Manager took my case on and made an appointment which was long enough to entirely remedy my tooth. The Dentist, Rishi was excellent, professional, friendly, explained everything and performed a complex filling which I found perfectly comfortable. Thank you.

Croft Dental Centre
Croft Dental Centre

Dear Thomas,
Thank you for taking the time to leave such a detailed review of our practice. I am pleased that we were able to help. The Practice Manager and Rishi our dentist were delighted with your positive feedback. Glad to be of help
Sharmilla Principal Dentist

Dee Ali 2 years ago

Fantastic experience: Joanne Bell was amazing, super friendly and helpful. Her assistants were great also! - Yours Sincerely Mr Soul Patch

Croft Dental Centre
Croft Dental Centre

Dear Dee
Thank you for your feedback. We love Joanne Bell too!
Sharmilla Principal Dentist

Karen Soodeen 2 years ago

Fantastic experience: I needed a filling and was a little apprehensive because I hadn't needed one for many years. I was so impressed, no anaesthetic, and did not feel anything, absolutely thrilled. I would like to thank Sheel (I think that's who I saw) and her DSA, they were great Xx

Croft Dental Centre
Croft Dental Centre

Dear Karen
Thank you for your feedback. Pain free filling- always a good combination. Sheel was delighted with your feedback
Sharmilla Principal Dentist

Jemila Grand Jean 2 years ago

Fantastic experience: Excellent service me and family have moved from our previous dentist and have found a huge difference when choosing croft dental on Gordon Road. Will highly recommend

Croft Dental Centre
Croft Dental Centre

Hi Jemila - Thank you for taking time to leave feedback and indeed for choosing Croft Dental Centre for your dental care and that of your family - a really important decision. So pleased that you are happy with the service provided . We will see you all again soon. Rajan

Jodie Jones 2 years ago

Fantastic experience: Initially came to the dentist for an emergency appointment, they saw me straight away. I saw Aidan who was amazing and explained everything to me in amazing detail, he also explained the payment plans they offer for regular dentist, hygienist checks and discount on private dental care, unlike other dentists I’ve been too I didn’t feel as though he was just trying to get my money. i joined there dental plan and booked my hygienist appointment in the next day. I have returned to the Croft dental for a filling, although they were running slightly late the customer service from the receptionist team was great, they apologised multiple times for the delay although this not being there fault. I have nothing bad to say about this dental practice the staff is lovely every time I come and very informative. Would highly recommend them!

Croft Dental Centre
Croft Dental Centre

Dear Jodie
Thank you for your detailed informative review. I am so pleased that we gave you all the choices of how to join the practice including our dental plan and discounts for private services. Glad your experience was a good one. Thanks for the recommendation
Sharmilla Principal Dentist

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