
Gentle Dental Care

Information about Gentle Dental Care
Opening hours
- sunday: (closed)
- monday: 9h-18h
- tuesday: 9h-18h
- wednesday: 9h-18h
- thursday: 9h-18h
- friday: 9h-18h
- saturday: 9h-13h
Gentle Dental Care is a long-standing group of dental practices offering patients excellent treatments and customer service. Our main aim is to offer the best dentistry in a gentle, caring manner tailored for each individual. We have been a family-run business since 1983, building up a great reputation in the Croydon and Bromley areas.
Our comment from Best Dentists about Gentle Dental Care:
Gentle Dental Care is a highly regarded dental practice in the United Kingdom, known for its exceptional service and patient-centered approach. Clients frequently commend their friendly and professional team, which includes dentists like Dr. Raheel Shafique, Dr. Emily Tan, and Dr. Mehreen Huda, who go above and beyond to ensure a comfortable experience for both adults and children. The practice is particularly praised for:
- Thorough and compassionate care tailored to individual needs.
- A welcoming and clean environment that puts patients at ease.
- Excellent communication, with staff taking time to explain procedures and treatment options.
- Ability to handle nervous patients with patience and gentleness.
- Positive experiences for children, making dental visits enjoyable.
Patients express gratitude for the attentive staff and the overall positive atmosphere, which fosters confidence and comfort. Gentle Dental Care is highly recommended for anyone seeking compassionate and professional dental care, whether routine check-ups or more complex procedures.
Services and Treatments
Gentle Dental Care: Reviews
Fantastic experience: Great practice and Ms Emily Tan is a fantastic dentist. Very patient-centred and always thorough.
Fantastic experience: The dentist was brilliant with our children. Would definitely recommend
Fantastic experience: This is my 2nd positive review, as after nearly a year of treatments for myself, husband and daughter, we cannot fault them. Some of the treatments required several visits, and our dentist, Dr Raheel Shafique, is fantastic: caring and gentle, he clearly wants the best outcome for his patients and goes the extra mile. The reception staff are always so helpful and kind.
Fantastic experience: Thank you everybody in Gental Dental Shirley, Dr. Nina in room 6 very careful with the lady before us and then just friendly and warm with both my sons for their checkup.Cant wait for next appt
Dear Irina,
Thank you for your kind words. We are delighted to hear that your experience with our team was positive, especially for your children. Your feedback motivates us to maintain our commitment to excellent service.
The Team
Fantastic experience: Being a very nervous dental patient, I always dread going to the dentist. But this time I saw Mrs Mehreen Huda and she was wonderful. A lovely, friendly nature and she managed to put me at my ease during my treatment for a crown. I would thoroughly recommend her.
Fantastic experience: Dr Raheel is great, made me feel at ease. Love this dentist they really care for the patients.
Fantastic experience: I was handle with 1st class care, Dentist Charlotte realise I was in pain listen and checks xray before prescription of antibiotics What a total Relief with a action plan felt totally safe & secure with gentle dental care
Dear Keith,
Thank you for sharing your experience. We are delighted to know you felt safe and well cared for during your visit. Your comfort and trust mean everything to us.
Kind regards,
The Team
Fantastic experience: I am very pleased with my check-up 01-09-2025. Consultant Kampeel, and Dental Nurse efficiency was number one in identifying my oral health, And improving my smile ...The teams calm, gentle approach to each individual is amazing and reassuring that you are in good hands.
Fantastic experience: Dr Raheel, Was very kind and gentle. Thanks
Fantastic experience: Dr Mehreen did an incredible job using composite bonding on my two front teeth. I had an overlap and chip and now my teeth finally look straight and symmetrical! She’s an actual magician! Over the moon with the results and the service, would definitely recommend to friends and family.
Fantastic experience: My first visit to the hygienist for a couple of years. Shravani put me at ease and was very gentle with me. Great service. Thank you.
Dear Des,
Thank you for your kind words. We are delighted to hear that Shravani made your visit comfortable and provided excellent care. We appreciate your feedback and look forward to seeing you again in the future.
The Team
Fantastic experience: extremely attentive service and such a welcoming and helpful atmosphere.i have the pleasure of being treated by Dr Shafique and he’s amazing at what he does and shows deep interests in helping his patients, thankful to the whole team for being so lovely during treatment.
Dear Lillie-Mae,
Thank you for your kind words. We are delighted to hear about your positive experience with Dr. Shafique and our team. Your appreciation motivates us to continue delivering excellent care and support.
The Team
Fantastic experience: I call for appointment and they give me after few hours later I was so happy for my daughter and the doctor was the same like last time very professional thank you for helping my daughter today. I recommend
Dear Alessandra,
Thank you for your kind words. We are delighted to hear that your children felt comfortable and that our staff were able to provide a positive experience. We truly appreciate your feedback.
Kind regards,
The Team
Fantastic experience: Dentist was not only genuinely kind but also a great. Recommend if you need a dentist.
Dear Lord,
Thank you for your kind words and recommendation. We are delighted to hear about your positive experience. Your feedback motivates us to continue providing excellent care.
Regards,
The Team
Fantastic experience: Always nicely received and can talk about what is going on. And what I cherish the most our doc doesnt try to persuade us for unnecessary treatments which is very common with dentists. We can talk about it. Great dentist!
Dear Mrs S,
Thank you for your thoughtful feedback. We are delighted to hear you appreciate our approach and transparency. Your trust means a lot to us, and we look forward to continuing to provide you with excellent care.
The Team
Fantastic experience: Overall 5 star service from booking to visit and after care. Thank you so much for looking after our son
Dear Shravan,
Thank you for your kind words. We are delighted to know that you were satisfied with the service and care provided. We look forward to assisting you again in the future.
Kind regards,
The Team
Fantastic experience: Always a good experience. Procedures explained, given advice where correct brushing is concerned. Very polite and friendly. Happy customer.
Dear Stephen,
Thank you for your kind words. We are delighted to hear you had a positive experience and found our advice helpful. Your satisfaction motivates us to keep providing excellent service.
Kind regards,
The Team
Fantastic experience: My experience with my dentist is always positive. She makes me feel relaxed, and always seems interested in how I am doing. My dentist is a real professional and good at her job.
Dear Doreen,
Thank you for sharing your kind words. We are delighted to hear about your positive experience. It is our priority to provide attentive and professional care to all our patients.
Best regards,
The Team
Fantastic experience: Polite , professional & friendly! Highly Recommend !
Dear Connie,
Thank you for your kind words and recommendation. We are thrilled to hear about your positive experience and appreciate your support. We look forward to assisting you again in the future.
Best regards,
The Team
Fantastic experience: I've always had good treatment here and have recommended to friends. Most recently was an hygienist appointment which went really well. Dr Emily is so reassuring and gentle!
Thank you so much for leaving us a lovely rating Hazel, we look forward to seeing you again soon!
Fantastic experience: Dr Emily Tan was simply amazing when taking two of my son’s teeth out . Such a calm and reassuring manner and so very thoughtful as were the dental nurses and the reception staff
Dear Charlotte,
Thank you for your kind words. We are delighted to hear about your positive experience with Dr. Emily Tan and our team. Your feedback inspires us to continue providing thoughtful and reassuring care.
The Team
Fantastic experience: My 2nd stage of two other fillings on my right upper and lower jaws were done quicker and painless. Feels great to have regained much of my original biting action again.
Dear Alfie,
Thank you for sharing your positive experience. We are pleased to know the treatment was quick and painless, and that you feel satisfied with the results. Your comfort and confidence are our priority.
Kind regards,
The Team
Fantastic experience: Dr Raheel is too good. I would not go anywhere else.
Dear Rohit,
Thank you for your kind words about Dr. Raheel. It is wonderful to hear about your trust and satisfaction. We are dedicated to providing the best care and service.
Regards,
The Team
Fantastic experience: The receptionist Urvi Patel was very pleasant, patient and helpful in trying to get me the type of appointment I wanted. Dr Raheel was also very courteous, helpful, informative and thorough in giving me the treatment I wanted. I have always had very positive treatment at this branch of Gentle Dental over the years.
Dear William,
Thank you for sharing your kind words. We are delighted to hear that Urvi and Dr. Raheel provided you with such a positive experience. Your continued trust means a lot to us.
Kind regards,
The Team
Positive experience: I was a little disappointed today, not because of the staff, as usual, very friendly and polite, but because of broken equipment and the cupboards looking so awfull with what looks like tape residue . I was reminded before my app twice that the price went up, so where is it used if not to keep equipment serviced and to keep the rooms presentable
Fantastic experience: Excellent service. Very understanding and supportive team. Dr Avinash demonstrates sound knowledge of patients' needs and teatment. We have used the service for a very long time and continue to do so.
Dear Amina,
Thank you for your kind words and continued trust in our services. We are delighted to hear about your positive experience with Dr. Avinash and our team. Your support means so much to us.
The Team
Fantastic experience: I haven't seen a good dentist in 30 years. After feeling tooth ache in several of my teeth I decided to visit gentle dental, they were excellent and extremely professional. they took care of me and explained everything and the entire visit was relatively pain free. I recommend if you are thinking of going to a dentist you should try this one.
Dear Matthew,
Thank you for your kind words and recommendation. We are delighted to know your visit was comfortable and that our team provided excellent care. Your satisfaction means a lot to us.
Regards,
The Team
Positive experience: The staff was very helpful and caring, also was the service. Thank you Gentle Care.
Dear Annesly,
Thank you for your kind words. We are delighted to hear about your positive experience and that our staff and service met your expectations. We look forward to serving you again.
Best regards,
The Team
Fantastic experience: Really helpful and informative appointment with Dr Raheel today, first time with him and thought he was brilliant and amazing. Would love to continue with him.
Dear Gnana,
Thank you for your kind words. We are delighted to hear about your positive experience with Dr. Raheel and will ensure your feedback reaches him. We look forward to welcoming you again in the future.
The Team
Fantastic experience: Very friendly staff and the heigenest are very professional. Good and very clean dentist, highly recommended!
Dear John,
Thank you for your kind words. We are delighted to hear about your positive experience and your recommendation. Ensuring professionalism and cleanliness is our utmost priority.
Kind regards,
The Team
Fantastic experience: Always friendly. Felt the dentist cared and wasn't looking to push anything unnecessary.
Dear Mat,
Thank you for sharing your positive experience. We are delighted to know you felt genuinely cared for. Your trust in our approach means a lot to us. We look forward to serving you again.
The Team
Fantastic experience: My son’s first time going at 2 years old and both ladies were great with him and made him feel really comfortable. It’s also very clean and probably the best dentist I’ve visited so thank you
Dear Jade, we're delighted to hear of your positive experience. Ensuring comfort and maintaining hygiene are our top priorities. Thank you for your kind words. The team
Fantastic experience: Very good considering I don’t like dentists as before I came to this practice I had a very bad experience.
Dear Karen,
Thank you for sharing your kind words. We are delighted to know that your experience with us has made a positive difference. Your comfort and trust mean the world to us.
Best regards,
The Team
Fantastic experience: I am sending a Big thank you! to dentist, Dr Emily Tan, for her wonderful dental skills, patience and customer service. I was extremely nervous but she made my experience in the dental chair as pleasant as possible. I have to say Thank you again! Thank Dr Tan Loraine W
Dear Loraine,
We are delighted to hear about your positive experience with Dr Emily Tan. Your kind words will be shared with her. We strive to provide excellent care and are glad you felt comfortable.
Warm regards,
The Team
Fantastic experience: I have had an extremely good experience at Gentle Dental care today. Dr R Shafique and the nurse working alongside him talked me through what they were going to do. It was one of the least painful fillings I have ever had. I’m so pleased that I have found an NHS dentist and this one in particular. Thank you.
Dear Helen,
Thank you for sharing your experience. We are delighted to hear about your satisfaction with the care provided by Dr. Shafique and the team. Your kind words mean a lot to us.
Best regards,
The Team
Fantastic experience: Excellent dentist Dr Huda. Really kind, informative and caring. Excellent hygienist too. Highly recommend.
Dear Susan,
Thank you for your kind words about Dr. Huda and our hygienist. We are delighted to know you had a positive experience and appreciate your recommendation. Your support means a lot to us.
Kind regards,
The Team
Fantastic experience: Just great. Would definitely recommend. All staff great dentists very understanding and helpful.
Dear P Flacky,
Thank you for your kind words and recommendation. We are delighted to hear that our staff's professionalism and care met your expectations. Your feedback encourages us to maintain our high standards.
Warm regards,
The Team
Positive experience: Appointment at 4:50pm and got seen at 5:30pm which was a little frustrating with two young children. However the dentist was brilliant and very child friendly and informative.
Fantastic experience: Very welcome from the staff , but I didn’t like that they change the prices and they tell you first the prince and change it after and justify a they increased it , that look very unprofessional and for receipt they give you just the payment confirmation without what has been done and how much is the service . The second appointment wasn’t very successful
Dear Ermal,
Thank you for your kind words. We are delighted to hear you enjoyed the cleanliness of our space and the friendliness of our staff. Your satisfaction is our utmost priority.
Best regards,
The Team
Fantastic experience: I haven’t been to dentist for more than 20 years the last one I visited they already butchered my teeth Visiting this dental surgery, West Wickham Road Shirley was absolutely brilliant experience They looked after me and the price for the treatments was very reasonable. I highly recommend this dental surgery to my family and friends. They are so good.
Dear Ash,
Thank you for sharing your wonderful experience. We are delighted to know you felt well cared for and were happy with our services. Your recommendation means a lot to us.
Kind regards,
The Team
Fantastic experience: Very good treatment , I will recommend to my family and friends
Dear Shan,
Thank you for your kind words and recommendation. We are delighted that you had a positive experience and truly appreciate your support.
Best regards,
The Team
Fantastic experience: Dr. Charlotte, Dr, Charlotte, Dr.Charlotte is all I need to say, she was amazing, she was super comforting from the jump and did not feed me any rubbish. Considering I am a teacher I can see through nonsense pretty well but she gave me all the honest advice she could as well as acting swiftly compared to the other places I tried. I am new to the area so to be treated as well as she did made all the difference for me. Ask for her every time you can if you decide to go down there (I am sure the other dentists must be great too aha). I have had a molar that needs removing and have been in agony on serious painkillers but she seemed to be the only dentist who acted as I needed.
Dear Kayonn,
Thank you for your kind words about Dr. Charlotte. We are delighted to hear how much her care and honesty meant to you. Your feedback inspires us to continue providing exceptional service.
Kind regards,
The Team
Fantastic experience: I would highly recommend Raheel Shafique and his dental nurse. They were both so kind to me during an intensive treatment this week. He is an excellent dentist ! Many thanks Jennie Pearce
Dear Jennie,
Thank you for your kind words about Raheel and his dental nurse. We are delighted to hear they provided you with excellent care during your treatment. Your recommendation means a lot to us.
The Team
Fantastic experience: Always filled with trepidation visiting the dentist since childhood. Booked in by curtious receptionist having completed survey online before hand. Seen near time of my appointment by dentist Mehreen Huda who was very caring with excellent communication skills, considering options, putting at ease and explaining, and expertly carrying out procedure painlessly. Excellent patient centered experience.Thank you.
Dear Agnelo,
Thank you for sharing your uplifting experience. We are pleased to hear that Mehreen's care and communication skills put you at ease during your visit. We truly value your kind words.
The Team
Fantastic experience: Thank you Dr Charlotte. Saved me during a dental emergency. Very kind professional and excellent dental care
Dear Chance,
Thank you for sharing your experience. We are pleased to hear that Dr. Charlotte's care met your expectations during your emergency. Your satisfaction is important to us, and we are here whenever needed.
Kind regards,
The Team
Fantastic experience: Nice clean and professional , friendly staff and the Dentist great since of humer .overall good quality care
Dear Rubina,
Thank you for sharing your experience. We are delighted to know you enjoyed the quality care and appreciated the professionalism of our team. Your kind words motivate us to keep delivering excellent service.
Regards,
The Team
Positive experience: Nice and clean and good communication and my dentist was nice and helped with my teeth thank you very much
Dear Ahmed,
Thank you for your kind words. We are delighted to hear that you had a positive experience and appreciated our communication and care. Your satisfaction means a lot to us.
Best regards,
The Team
Fantastic experience: Today's dentist appointment was one of the best possible experiences I'd imagined. For this reason, my dentist listened attentively and initiated suggestions for the best possible treatment. Why? Because he wanted the best possible outcome for the patients he served ever so well. God bless and thanks again.
Dear Stephaney,
We are truly grateful for your kind words. It is wonderful to know your visit was a positive experience, and your satisfaction with our care motivates us to continue delivering the best service.
The Team
Fantastic experience: Lovely practice. Very helpful and friendly staff
Dear Jackie,
Thank you for your kind words. We are delighted to hear you had a positive experience with our team. Your feedback motivates us to maintain our service quality.
Kind regards,
The Team
Fantastic experience: Warm welcome Dentist was so caring and gave good advice. I am grateful for their attention to detail.
Dear M A S,
Thank you for your kind words. We are delighted to hear about your positive experience and will share your feedback with our team to keep providing attentive and caring support.
Kind regards,
The Team
Positive experience: Giving a 3 star only cause the hygienist I had this time wasn’t very thorough with the clean up as my previous (I had changed from the previous cause she was moving the electric tool around my mouth a bit too roughly, probably might not have realised cause I didn’t point it out immediately, so it kept hitting my teeth) ; although very nice, this hygienist, could have gone deeper into my gums between each tooth in my opinion, but she didn’t as much as the other hygienist, so I left feeling like my gums weren’t cleaned enough, not much difference from how I turned up and when I flossed this morning I was bleeding (this has NEVER happened to me after a clean up if anything the opposite), which proves my point that a thorough clean wasn’t performed; I feel like we would have noticed if she passed a floss through my teeth at the end of the session but she didn’t (which is another thing that was done differently from the previous hygienist) hopefully this won’t be seen as too harsh and hopefully they relay feedback professionally to their hygienists - I will try my previous hygienist again and this time tell her about her handling of the tool cause besides that she’s great! But for what I paid, 75 pounds, it felt like it wasn’t worth it, which is a shame, cause at least the kindness and politeness was shown, but this also HAS to be paired with an effective cleaning.
Fantastic experience: Very good with my grandchildren always have patience and understanding highly recommend
Dear Cheryl,
Thank you for your kind words and recommendation. We are delighted to hear about your positive experience and appreciate your trust in us. Your satisfaction means a lot to our team.
Best regards,
The Team
Fantastic experience: Very friendly, and professional staff, highly recommended
Dear David,
Thank you for your kind words and recommendation. We truly appreciate your feedback and are delighted to hear you had a positive experience with our staff.
Best regards,
The Team
Fantastic experience: We always get seen quickly and see professional polite staff
Dear Darren,
Thank you for your kind words. We are delighted to hear that you consistently experience prompt and professional service. Your feedback means a lot to us and motivates our team to maintain high standards.
Regards,
The Team
Fantastic experience: Absolutely first class Could not ask for a better experience
Dear Clifton,
Thank you for your wonderful feedback. We are delighted to hear about your great experience and truly appreciate your kind words. We look forward to serving you again in the future.
The Team
Fantastic experience: Was quite anxious about visiting the hygienist and dentist as I hadn’t been for some time but I can honestly say I left the surgery feeling happy and relieved. All staff were polite, friendly and professional. They also took the time to put me at ease and ensure I was comfortable during the dental work was being done. So gentle and caring and on top of this I am really pleased with my teeth! Thank you to all staff for making my dental experience a calm and relaxed one.
Dear Kelly,
Thank you for sharing your experience. We are delighted to know our team helped make your visit comfortable and enjoyable. Your kind words mean a lot to us, and we truly appreciate your feedback.
Kind regards,
The Team
Fantastic experience: Good customer service. Nice staff. Charlotte Erwin the dentist that worked on my teeth. Keep up the great work Charlotte. Nothing to complain about to be honest. Definitely recommend gentle dental and Charlotte. The dentist was clean. Staff was helpful and friendly. Thank you Charlotte and Gentle Dental. See you in the near future
Dear Derrick,
Thank you for your kind words and recommendation. We are delighted to hear about your positive experience and will share your appreciation with Charlotte and the team. We look forward to seeing you again soon.
Regards,
The Team
Negative experience: Business gone badly downhill since Sid Persaud retired, uncaring money grabbing now, 4 days since I had painful prods behind the teeth and 4 days later I still have a toothache, wanted to give and charge for 2 wrays that were not required, never returning to the Wickham branch again. Much rather get the appointment with the young Idian girl at the Hayling Park branch. Horrible attitude, money money money.
Fantastic experience: Very pleased with treatment today Hygienist is excellent
Dear Sharon,
Thank you for your kind words. We are delighted to hear that you are pleased with the treatment and found our hygienist excellent. Your satisfaction means a great deal to us.
The Team
Fantastic experience: I had an appointment today with Avinash Sachden very kind and helpful.
Dear John,
Thank you for sharing your experience. We are glad to hear Avinash provided kind and helpful service. Positive experiences like yours motivate us to continue striving for excellence.
Kind regards,
The Team
Fantastic experience: “I had an excellent experience with Dr. Charlotte this morning. She was very kind and professional.”
Dear Priscila,
Thank you for sharing your experience. We are delighted to hear about your satisfaction with Dr. Charlotte’s professionalism and kindness. Your feedback means a lot to us.
Best regards,
The Team
Fantastic experience: I am very satisfied with the services provided, the staff is very kind and friendly. I recommend with confidence. Thanks
Dear George,
Thank you for your kind words and recommendation. We are delighted to hear you were satisfied with our services and staff. Your feedback motivates us to maintain high standards.
Best regards,
The Team
Fantastic experience: I attended the hygienist as I felt my teeth needed some attention. I left a satisfied customer on this occasion as a thoroughly good job was done. My teeth are looking as they should. I can smile with confidence. Thanks to the hygienist who took care and much pride in her work.
Dear David,
Thank you for your kind words. We are pleased to hear that you are happy with the care and attention provided. Your confidence in your smile means a lot to us.
Kind regards,
The Team
Fantastic experience: First visit, as a newcomer to the practice, of a nervous disposition, made to feel at ease , pleasant dental staff & dentist .. no hard sell ..would recommend
Dear Graham,
Thank you for your kind words. We are delighted to hear that our team could make your first visit comfortable and reassuring. Your recommendation means a lot to us.
Kind regards,
The Team
Fantastic experience: We’ve visited this dentist several times and are always very happy with the experience. He’s highly professional, gentle, and incredibly good with kids. Our child feels safe and even enjoys going to the dentist! Treatments are always smooth and stress-free. Truly grateful for his care and highly recommend him.
Dear Kristina,
Thank you for your kind words. We are delighted to hear that your visits have been pleasant and that your child feels comfortable and happy. Your recommendation means a lot to us.
The Team
Fantastic experience: I have been using Gentle Dental Care for nearly 10 years and have always had great service. Would definitely recommend
Dear Darren,
Thank you very much for your kind words and your loyalty over the years. We are delighted to know you have consistently received great service. Your recommendation means so much to us.
Best regards,
The Team
Fantastic experience: Brilliant dental practice. Lovely staff, clean and professional. Glad to have such a lovely local dentist. Highly recommended.
Dear Sue,
Thank you for your kind words and recommendation. We are delighted to know you are happy with our services and staff. Your support means a lot to us.
Best regards,
The Team
Fantastic experience: I have been a patient at this surgery for over 20 years and have always received the best treatment and advice. As a senior and an NHS patient I have complete confidence that I can retain my teeth and have a healthy dental future into my even older years
Dear Sheila,
Thank you for your kind words and loyalty over the years. We are truly glad to have earned your trust and will continue to provide you with the best care possible for your dental health.
Kind regards,
The Team
Fantastic experience: One of the best dental teams in London ,i felt everything was explained to me in detail, there staff are warm and friendly and I was always made to feel welcome, i look forward to any future appointments I may have with them.
Dear Patrick,
Thank you for your thoughtful review. We are delighted to hear that you had a positive experience with our team. Your kind words motivate us to continue providing excellent care.
Kind regards,
The Team
Fantastic experience: Always great service. Dr Raheel is great with kids!
Dear Kasia,
Thank you for your kind words. We are delighted to hear about your positive experience, and we will pass on your praise to Dr. Raheel. Your feedback means a lot to us.
Regards,
The Team
Fantastic experience: Had an excellent appointment with Mehreen yesterday and today. Recommend highly.
Dear Roselyn,
Thank you for sharing your wonderful experience with Mehreen. We are delighted to know you had such a positive appointment and truly appreciate your recommendation.
Kind regards,
The Team
Fantastic experience: I am a VERY nervous patient. Emily is the kindest person, so professional and so patient. I no longer dread the dentist.
Dear Christine,
Thank you for sharing your experience with us. We are delighted to hear that Emily made your visit so comfortable and pleasant. Your kind words mean a lot to our team.
Kind regards,
The Team
Fantastic experience: My dentist Ruxandra Popp is superb . Dislike visiting the dentist as a whole …but her professionalism and experience make things easier and more relaxing
Dear Gerry,
Thank you for your kind words about Dr. Ruxandra Popp. We are delighted to hear that her professionalism and experience made your visit more comfortable. Your feedback is greatly appreciated.
Kind regards,
The Team
Fantastic experience: I didn’t see a dentist for such long time, so was a bit worried about my teeth condition. The service was outstanding served in a professional manner. The receptionist made my visit very pleasant that I felt very comfortable. They got me for sure
Dear Falikou,
Thank you for sharing your experience. We are delighted to know you felt comfortable and appreciated the professional service. Your kind words about our receptionist mean a lot to us.
Kind regards,
The Team
Fantastic experience: I recently joined Gentle Dentle Care in Shirley, Croydon. I've had a checkup and two fillings. I can honestly say I felt totally relaxed , I didn't feel a thing not even the initial anesthetic. The receptionists are so pleasant and helpful which is so refreshing. I'm so happy to have registered there. I would definately recommend, especially if you are nervous of the dentist.
Dear Elizabeth,
Thank you for sharing your positive experience. We are delighted to hear you felt relaxed and well cared for during your visit. Your recommendation means a lot to us.
Kind regards,
The Team
Fantastic experience: Had a toothache and was given good advice for dealing with and controlling the pain that could be self inflicted (crunching my teeth)
Dear Chris,
Thank you for sharing your experience. We are pleased to know the advice provided was helpful in managing your toothache effectively.
Kind regards,
The Team
Fantastic experience: Really lovely staff. Warm welcome and the dentist that we were seen by was very helpful.
Dear Daniella,
Thank you for your kind words. We are delighted to hear about your positive experience with our staff and that you felt welcomed and well-assisted. We look forward to serving you again in the future.
The Team
Fantastic experience: I have been with Gentle Dental since their inception at the Whitehorse Road clinic when Dr Kam took over my previous practice. Over the years I have been treated by many different practitioners & have found them all excellent. On this occasion I had managed to chip a front tooth, the female dentist (sorry can't recall her name) did a thorough exam & we decided on a course of action going forward.
Dear Lesley,
Thank you for your kind words and loyalty over the years. We are thrilled to hear about your positive experiences and are glad we could assist with your recent dental needs.
The Team
Fantastic experience: Five stars for Dr Raina, I am an extremely nervous patient and she put me at ease from the moment I walked in the room. She was so gentle with me and the treatment I received was painless. Thank you to all the staff for also being so friendly on arrival. I am so happy that I have found a local dentist that I feel confident to visit. Highly recommended. Thank you
Dear Charlene,
Thank you for sharing your kind words. We are delighted to hear that Dr. Raina and our staff made you feel comfortable and confident during your visit. We look forward to welcoming you again.
The Team
Positive experience: Visited this dental practice for the first time. It has a nice, welcoming feel as soon as you enter the door. The dentist was friendly and her manner puts you at ease which is great. Would be glad to recommend to my family & friends.
Dear R,
Thank you for your kind words. We are delighted to hear you felt comfortable and welcomed during your visit. Your recommendation means a lot to us, and we appreciate your support.
The Team
Fantastic experience: I had a fantastic experience with the Hygienist’s. She was very professional, gentle, and took the time to explain everything clearly. My teeth feel incredibly clean, and I appreciated her friendly and caring approach. As it was my first time she made me very comfortable. Highly recommend for anyone looking for top-notch dental hygiene care!
Dear Shorna,
Thank you for your kind words. We are delighted to hear you had such a positive experience and felt comfortable during your visit. Your recommendation means a lot to us.
Kind regards,
The Team
Fantastic experience: My husband and me had our first appointment and all I can say is we are extremely happy. Hygienist was just amazing! Will be going back again.
Dear Joelene,
Thank you for sharing your experience. We are delighted to hear that your first appointment went so well and that our hygienist made a great impression. We look forward to welcoming you back soon.
The Team
Fantastic experience: Dr tan made me feel like I should smile more because she is so welcoming - really appreciative
Dear Sylvester,
Thank you for sharing your kind words. We are delighted to hear that Dr. Tan made such a positive impression and we hope to continue providing welcoming experiences for you.
Best regards,
The Team
Fantastic experience: I needed an emergency appointment and I was fitted in just a few hours later. Charlotte was very kind and patient and her explanations of treatment options were clear and reassuring. I am very grateful.
Dear Nell,
Thank you for your kind words. We are delighted to hear Charlotte was able to assist you promptly and make you feel comfortable with clear explanations. Your gratitude means a lot to us.
Kind regards,
The Team
Fantastic experience: Dr Prabjot did an amazing job fixing my sons teeth and Skye in reception was so welcoming and helpful! Absolutely brilliant dentistry. 10/10 hospitality would without a doubt recommend to anyone in need of a dentist
Dear EM,
Thank you for your kind words and recommendation. We are delighted to hear about your positive experience with Dr. Prabjot and Skye. Your satisfaction means so much to us.
Kind regards,
The Team
Fantastic experience: I had an emergency as my daughter had tooth ache and they gave me an antibiotic on the same day. The customer service is amazing.
Dear Deolinda,
Thank you for your kind words. We are glad we could assist promptly during your daughter's emergency and that you are pleased with our customer service. Wishing her a speedy recovery!
The Team
Fantastic experience: Excellent dentist. Have been going there for 5 years and it’s the first dentist in my life where I’m not told I need constant treatments that cost a fortune. Lovely and friendly staff.
Dear Lisa,
We're delighted to hear about your positive experiences. Our team focuses on patient health first and foremost. Thank you for your loyalty.
The team
Fantastic experience: A lovely practice, everything is very modern and clean. Was a bit nervous before my appointment to fix a chipped tooth, but Dr Ewen made me feel at ease, was very kind and did an excellent job.
Dear Katia,
Thank you for your wonderful feedback. We are delighted to hear you felt at ease and are happy with Dr. Ewen's work. Your comfort and satisfaction are our priorities.
Kind regards,
The Team
Fantastic experience: I often feel nervous about attending dentist appointments, but I had a great experience during my visit with Dr. Charlotte and Nurse Stevie. They both made me feel comfortable and at ease right from the start, which really helped me relax throughout the appointment. It was a pleasant experience overall, and I truly appreciated their kindness and professionalism. Additionally, during my hygiene appointment with Hygienist Shravani and Nurse Nida, I was again made to feel welcome and relaxed. They were both incredibly friendly and took the time to explain everything they were doing, which helped ease my nerves even further. Overall, it was a really positive experience, and I left feeling confident and well cared for. Highly recommend!
Dear Natalia,
Thank you for your thoughtful review. We are delighted to hear that Dr. Charlotte, Nurse Stevie, Hygienist Shravani, and Nurse Nida made your visits so comfortable and reassuring. Your kind feedback means a lot to us.
Regards,
The Team
Fantastic experience: I had a routine exam with Dr Charlotte she attentively listened to my concern, gave advice and potential treatment options and thanks nurse Breanna too!
Dear Skye,
Thank you for sharing your experience. We are pleased to hear you felt well cared for by Dr. Charlotte and nurse Breanna. Your satisfaction motivates us to keep providing attentive care.
Kind regards,
The Team
Fantastic experience: Massive thank you to Charlotte for being such a great dentist! Her warm welcome, thorough approach, and in-depth dental knowledge made it easy for me to choose the right treatment option for my wisdom teeth. I’m usually nervous about dental appointments, but I felt completely relaxed and at ease. Also, a big thanks to Kaiya, the nurse, for being so kind, supportive, and welcoming. They’ve truly changed my perspective on dentists and created a warm, welcoming environment that made the experience so much better!
Dear Safiya,
Thank you for your kind words. We are pleased to hear that Charlotte and Kaiya made your experience relaxing and positive. Your feedback is invaluable, and we are glad we could earn your trust and ease your concerns.
The Team
Fantastic experience: Amazing. Make my autistic daughter feel so comfortable she loves going to the dentist. Would recommend to anyone looking for a good dentist
Dear Jo,
Thank you for your kind words. We are delighted to hear that your daughter feels comfortable with us. We strive to create a welcoming environment for all. Your recommendation is deeply appreciated.
Warm regards,
The Team
Fantastic experience: I really enjoy my visits to Gentle Dental. A very warm, helpful and professional welcome from the reception team. My dentist is brilliant, patient and always takes time to discuss and explain everything she plans to do. Her and her colleague work smoothly as they carry out my treatment. I feel very weĺl looked after every time I visit. Thank you
Dear Lynette,
Thank you for your wonderful feedback. We are delighted to hear about your positive experiences with our team, and we will continue to provide attentive care at every visit.
Warm regards,
The Team
Fantastic experience: Gentle Dental Care. I can not praise this Dental Practice enough! Perfectly Named! Being a very nervous dental patient from youth and my trusted dentist of 45+ years retired, I was worried where to find a new dentist. Gentle Dental being walking distance, I braved opening their door, what a good decision! The friendly warmth I got from the charming receptionists gave me my first ease, followed by my so thorough check up with Mehreen, I actually left smiling! My 2 follow up treatment appointments (although very nervous) I felt in expert hands, time, patience, explaining, care for their patients. I feel they want all round perfection for you! I recommended my daughter and 2 friends (will continue recommending) they too have had their check ups/treatments and speak as highly of this practise as me! One of my friends is having specialist procedure and is very impressed, thank you Mish. Also special thank yous to Mehreen from me, and to Emily & Charlotte from my daughter and my friends. So happy I opened your practise door
Dear Deborah,
Thank you very much for your wonderful words. We are delighted to hear that your experience with us has been positive. We are grateful for your recommendations and will continue to strive for excellence for all our patients.
Kind regards,
The Team
Fantastic experience: I had a hygienist appointment yesterday which was carried out in a friendly, professional way. I felt comfortable and well informed.
Dear Chris,
Thank you for sharing your positive experience with us. We are pleased to hear that you felt comfortable and well-informed during your hygienist appointment. We look forward to welcoming you again.
Kind regards,
The Team
Fantastic experience: Great experienced today from receptionists to the dentist. Made me feel as a valid patient. Thanks for your gentle service.
Dear Doreen,
Thank you for your kind words. We are delighted to hear that you felt valued and appreciated by our team. Your satisfaction is our top priority.
Warm regards,
The Team
Fantastic experience: Friendly staff, I was seen by Charlotte who was very welcoming, informative and also made me feel very comfortable throughout the check up. I also want to give the team props for helping accommodate some last minute changes to my appointment, which ensured all of my dental needs were met! Would definitely recommend
Dear Samantha,
Thank you for your kind words. We are pleased to hear that Dr Charlotte and our team were able to make your visit comfortable and accommodating. We look forward to serving you again.
Regards,
The Team
Fantastic experience: Great service all by the Gentle care team. A special thanks to my dentist Avinash Sachdev. Very professional and friendly. Has always given me good advice on the best course of action and expect outcome. I was well attended to and not only regarding my recent Invisalign treatment BUT generally each time I pop in with any questions.
Dear Freddie,
Thank you for your kind words and for highlighting your positive experiences with Avinash Sachdev and our team. We are pleased to know we provide you with professional and attentive service.
Best regards,
The Team
Negative experience: I always receive gentle, professional care when I visit my dentist, Dr. Avi
Thanks for this but you’ve posted one star vs 5 stars Joyce! Appreciate your kind words!
Positive experience: It was not a good experience for me, at Wickham Road practice, due to my restricted mobility, with a step down to the treatment room. The antibiotics, prescribed for me dealt with the immediate problem (and continues to do so), but I was to be referred on to another GDC, practice down the road, for a consultation, with a more senior dentist, which was not convenient. As a NHS patient, I felt the amount indicated for this this, was unexpected.
Dear Brian,
We apologise for the inconvenience you experienced at our practice. Please contact our customer service to address your concerns. We are committed to improving accessibility and ensuring a better experience for all our patients.
Kind regards,
The Team
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