Genix Healthcare Dental Clinic (Huddersfield)
Information about Genix Healthcare Dental Clinic (Huddersfield)
HD1 1LG, Huddersfield
Opening hours
- sunday: (closed)
- monday: 9h-17:30
- tuesday: 9h-17:30
- wednesday: 9h-18:30
- thursday: 9h-17:30
- friday: 9h-17:30
- saturday: (closed)
Gencare Huddersfield is an excellent Dental Practice in the Centre of Huddersfield offering a range of Cosmetic and General Dental Treatments.
Our comment from Best Dentists about Genix Healthcare Dental Clinic (Huddersfield):
Genix Healthcare Dental Clinic in Huddersfield is known for its friendly and welcoming atmosphere, making patients feel comfortable from their first visit. The staff, including the dental team and receptionists, are frequently praised for their professionalism and compassion towards patients. Many users have commented positively on the clinic's ability to manage their anxieties, particularly for those who are nervous about dental procedures. The following are some highlights:
- Friendly and attentive staff: Patients have reported that the staff, from reception to the dental team, are kind and willing to explain procedures clearly, which greatly helps in alleviating any fears.
- Efficient service: The clinic is appreciated for its timely appointments and swift service, ensuring that patients are seen promptly.
- Positive atmosphere: Many patients feel at ease in the clinic, contributing to a more relaxed and stress-free experience.
- Compassionate care: There are numerous accounts of staff showing great care and concern for patient comfort, which is essential for those who may be anxious about dental visits.
Overall, Genix Healthcare Dental Clinic aims to provide high-quality dental care with a focus on patient comfort and satisfaction.
Services and Treatments
Genix Healthcare Dental Clinic (Huddersfield): Reviews
Negative experience: Avoid avoid avoid atall costs, this dentist is only after your money, cannot provide adequate customer service, have had nothing but rude receptionist to a branch manager that promises to investigate matter and call back in a couple of days,which never accumulated to this day. Theyre happy to take a payment plan and also involve debt recovery for treatment that previous dentist failed to remove remainder of tooth. Who in their right mind makes monthly payments for a service thst they did not want to use after their appalling customer service. Would not recommend anyone in their right mind to use this dentist.
I am the new manager at Genix Healthcare Huddersfield.
Thank you for the positive review!
I am so happy to see another patient has taken the time to share their positive experience at Genix Healthcare Huddersfield.
Please do tell your friends because we grow through word of mouth.
Kelly Butler
Practice Manager
Genix Healthcare Huddersfield
Negative experience: Been a patient with genix huddersfield for 8 years and still not offered an NHS place Needed an emergency appointment which the manager kelly was going to personally arrange and call me for due to a treatment by a genix clinician (currently being investigated by the general dental council for the past many weeks) I even rang to remind kelly at lunchtime as I had no response but I was told by the receptionist that she will ring me back in the afternoon The next day I ended up at an emergency appointment elsewhere Kelly completely blamed the clinician in her 1st response then blamed the receptionist in her 2nd response Funny thing is genix head office don't respond to emails, kelly was the complaints officer of a complaint she's involved in That's genix for you, shameless and unprofessional
I am the new manager at Genix Healthcare Huddersfield
Thank you for taking the time to leave a review. I am sorry that you didn’t have the best experience. At Genix Healthcare Huddersfield, it is extremely important to us that we meet your expectations. Putting patients’ interests first is extremely important to us.
I would value a personal conversation with you to fully understand your problem. Please call me directly on 01484 545466 because I want to listen and help improve your experience.
Thank you,
Kelly Butler
Practice Manager
Genix Healthcare Huddersfield
Negative experience: My son paid privately for a denture it was a total nightmare mistakes was made.paid 700 pounds for a denture that doesn't fit very well not good at all and doesn't look nice very pore denture and fit and hobble experience.we dont have that kind off money spair but had to get a loan for somting that not even nice very bad experience manger did try help but was still a bad denture
Fantastic experience: I went in the toothache, fully aware my tooth would need removing, and they was amazing, put my nerves at ease, and I was in and out the chair in 3 minutes. 10/10 for both Simq and Aluna, you was both brilliant, thank you
Fantastic experience: I cannot praise the dentist and staff enough. The whole experience was relaxed and comfortable despite having a number of fillings. The dentist has worked hard to maintain my teeth and I am very grateful. Thankyou.
Thank you for the positive review!
I am so happy to see another patient has taken the time to share their positive experience at Genix Healthcare Huddersfield.
Please do tell your friends because we grow through word of mouth.
Kelly Butler
Practice Manager
Genix Healthcare Huddersfield
Fantastic experience: Wonderful team here. Thanks for a great service
Thank you for the positive review!
I am so happy to see another patient has taken the time to share their positive experience at Genix Healthcare Huddersfield.
Please do tell your friends because we grow through word of mouth.
Kelly Butler
Practice Manager
Genix Healthcare Huddersfield
Negative experience: I'm very disappointed with this clinic. After getting a filling, I've had to go back for a second time to have it corrected. This is my second visit to the doctor, and the same thing happened twice. I don't recommend it.
Fantastic experience: Very efficient and knowledgable service
Negative experience: I am a very nervous dental patient and this was my first hygienist appointment for 20 years. The hygienist was aware of this but didn’t explain fully what she would be doing. I felt underprepared for the work she did. I also struggled to hear what she was saying and had to ask for clarification. It also felt like she was rushing.
Fantastic experience: Fabulous service again for my routine checkup. Appointment ran on time, the team is super friendly and the clinician is so thorough and engages with you which puts me at ease. Thank you.
Dear Jen
I am the new manager at Genix Healthcare Huddersfield.
Thank you for the positive review!
I am so happy to see another patient has taken the time to share their positive experience at Genix Healthcare Huddersfield.
Please do tell your friends because we grow through word of mouth.
Charlotte McDermott
Practice Manager
Genix Healthcare Huddersfield.
Negative experience: I have been a patient at Genix for a long long time, and unfortunately, the quality of service has significantly declined. Appointments are canceled, and it’s incredibly frustrating to be left waiting on the phone for long periods just to speak with the receptionist. On one occasion, I had to drive to the practice to get assistance because no one was picking up the phone. Additionally, the overall atmosphere has changed for the worse, and even the dentist’s attitude has become less welcoming.
Fantastic experience: Brilliant dentist, polite and friendly staff
Positive experience: I like the dentist there. Don’t know her name but she’s very pleasant and I always feel like she wants to help
Fantastic experience: I was referred by NHS 111 not knowing what to expect the staff were very polite and welcoming, I’m now a registered patient, my whole experience was greatly appreciated from start to finish, Thanks to all
Negative experience: Horrible experience, was in and out within 10 mins. You're just seen as a cash cow with no compassion. Like another patient has said in the reviews, I also got told that you could save the teeth with root canal but had received a refill. They kept going on about how expensive root canals are but didn’t understand why they couldn’t just do a root canal as I gone through the nhs. Would have cost me the same amount £27.40 for a root canal as it says on the nhs website. Rushed me out to speak to the reception to sign up for a monthly plan and discuss further treatment privately. I wouldn't visit this surgery again and don't recommend it. As you may have also noticed, all reviews get a default response which shows how much they care about the issues raised.
Fantastic experience: very happy with service
Thank you for the positive review!
I am so happy to see another patient has taken the time to share their positive experience at Genix Healthcare Huddersfield.
Please do tell your friends because we grow through word of mouth.
Kelly Butler
Practice Manager
Genix Healthcare Huddersfield
Fantastic experience: Fantastic people really care about Thier patients
Thank you for the positive review!
I am so happy to see another patient has taken the time to share their positive experience at Genix Healthcare Huddersfield.
Please do tell your friends because we grow through word of mouth.
Kelly Butler
Practice Manager
Genix Healthcare Huddersfield
Negative experience: Receptionist were nice however I feel like I’ve wasted £27.40, I got told “you could save the teeth with root canal” but had received a “refill” they kept going on about how expensive root canals are but didn’t understand why they couldn’t just do a root canal as I gone through the nhs, so got my tooth “refilled” I’m guessing and got told “you will have problems in the future with your teeth get a root canal with your private dentist” ok but I had made a nhs appointment for that reason. Would have cost me the same amount £27.40 for a root canal as it says on the nhs website. Oh well what experience that was travelled from Bradford to Huddersfield for this….
Thank you for taking the time to leave a review. I am sorry that you didn’t have the best experience. At Genix Healthcare Huddersfield, it is extremely important to us that we meet your expectations. Putting patients’ interests first is extremely important to us.
I would value a personal conversation with you to fully understand your problem. Please call me directly on 01484 545466 because I want to listen and help improve your experience.
Thank you,
Kelly Butler
Practice Manager
Genix Healthcare Huddersfield
Fantastic experience: I dont usually leave reviews, but yesterday was a plus. My dentist was so kind & informative & explained everything clearly & she appeared to be a gentle soul. Thankyou so much, i was very relaxed. You are one lovely lady
I am the new manager at Genix Healthcare Huddersfield.
Thank you for the positive review!
I am so happy to see another patient has taken the time to share their positive experience at Genix Healthcare Huddersfield.
Please do tell your friends because we grow through word of mouth.
Kelly Butler
Practice Manager
Genix Healthcare Huddersfield
Negative experience: Horrible nasty attitude of staff. AVOID not worth a visit.
Thank you for taking the time to leave a review. I am sorry that you didn’t have the best experience. At Genix Healthcare Huddersfield, it is extremely important to us that we meet your expectations. Putting patients’ interests first is extremely important to us.
I would value a personal conversation with you to fully understand your problem. Please call me directly on 01484 545466 because I want to listen and help improve your experience.
Thank you,
Kelly Butler
Practice Manager
Genix Healthcare Huddersfield
Fantastic experience: Been at the practice over 10 years now so seen various managers and dentists. Always professional, friendly and take the time to explain without feeling rushed. Brilliant dentist.
Dear Kelly,
I am the new manager at Genix Healthcare Huddersfield.
Thank you for the positive review!
I am so happy to see another patient has taken the time to share their positive experience at Genix Healthcare Huddersfield.
Please do tell your friends because we grow through word of mouth.
Kelly Butler
Practice Manager
Genix Healthcare Huddersfield
Fantastic experience: Good and swift service and friendly staff on duty yesterday
Thank you for the positive review!
I am so happy to see another patient has taken the time to share their positive experience at Genix Healthcare Huddersfield.
Please do tell your friends because we grow through word of mouth.
Kelly Butler
Practice Manager
Genix Healthcare Huddersfield
Negative experience: Booked a hygiene appt for Monday, received a call on Saturday asking to change appt time to 10am which was fine, to then get another call to 5 minutes later to actually say the hygienist is now off on Monday, and not back until September. Make your minds up! Had issues with the payment plan, where nobody seemed to know what was going on, or where the money was, overall it has not been a good experience with this practise.
Negative experience: I had a very disappointing experience. No proper communication, I was hurriedly dismissed.
Thank you for taking the time to leave a review. I am sorry that you didn’t have the best experience. At Genix Healthcare Huddersfield, it is extremely important to us that we meet your expectations. Putting patients’ interests first is extremely important to us.
I would value a personal conversation with you to fully understand your problem. Please call me directly on 01484 545466 because I want to listen and help improve your experience.
Thank you,
Kelly Butler
Practice Manager
Genix Healthcare Huddersfield
Negative experience: Dentist no compassion . Nearly swallowed my crown. Talked to her back when she finjshed. My dog gets treated better at the vet
I am the new manager at Genix Healthcare Huddersfield
Thank you for taking the time to leave a review. I am sorry that you didn’t have the best experience. At Genix Healthcare Huddersfield, it is extremely important to us that we meet your expectations. Putting patients’ interests first is extremely important to us.
I would value a personal conversation with you to fully understand your problem. Please call me directly on 01484 545466 because I want to listen and help improve your experience.
Thank you,
Kelly Butler
Practice Manager
Genix Healthcare Huddersfield
Fantastic experience: My visit was brilliant explained to me very clearly what was happening and what he would do Very satisfied thank you M Hayden Had all my treatments now got my new teeth look amazing I actually didn't like going to a dentist but Genix dentist in Huddersfield I would go anytime he's brilliant all the treatment I had even a filling never felt a thing would highly recommend M Hayden
I am the new manager at Genix Healthcare Huddersfield
Thank you for the positive review!
I am so happy to see another patient has taken the time to share their positive experience at Genix Healthcare Huddersfield.
Please do tell your friends because we grow through word of mouth.
Kelly Butler
Practice Manager
Genix Healthcare Huddersfield
Positive experience: Friendly efficient service. The Denist made feel very at ease throughout my procedure, It was not as painful as thought it would be
Thank you for the positive review!
I am so happy to see another patient has taken the time to share their positive experience at Genix Healthcare Huddersfield.
Please do tell your friends because we grow through word of mouth.
Kelly Butler
Practice Manager
Genix Healthcare Huddersfield
Fantastic experience: Excellent service and smile from Anisa as usual at the front desk, the Dentist Asiya was thorough in her explanations and her work was excellent….. Great practice, keep it up…..
I am the new manager at Genix Healthcare Huddersfield
Thank you for the positive review!
I am so happy to see another patient has taken the time to share their positive experience at Genix Healthcare Huddersfield.
Please do tell your friends because we grow through word of mouth.
Kelly Butler
Practice Manager
Genix Healthcare Huddersfield
Fantastic experience: Had 4 fillings and a clean my dentist was Amazing made sure I was relaxed before she Started treatment and kept talking to me Absolutely best dentist and recommend them Especially if you are nervous patient
Thank you for the positive review!
I am so happy to see another patient has taken the time to share their positive experience at Genix Healthcare Huddersfield.
Please do tell your friends because we grow through word of mouth.
Kelly Butler
Practice Manager
Genix Healthcare Huddersfield
Fantastic experience: Spot on. Very helpful dentist. Did not do unnecessary work or try to sell me extras.
I am the new manager at Genix Healthcare Huddersfield.
Thank you for the positive review!
I am so happy to see another patient has taken the time to share their positive experience at Genix Healthcare Huddersfield.
Please do tell your friends because we grow through word of mouth.
Kelly Butler
Practice Manager
Genix Healthcare Huddersfield
Fantastic experience: I had a tooth stuck back in and it was very quick and efficient and I am very pleased to have my mouth back to normal again. Many thanks.
Thank you for the positive review!
I am so happy to see another patient has taken the time to share their positive experience at Genix Healthcare Huddersfield.
Please do tell your friends because we grow through word of mouth.
Kelly Butler
Practice Manager
Genix Healthcare Huddersfiel
Fantastic experience: Excellent as always. Michelle Mirza is great! Thank you to all the staff there and see you at my next appointment.
Thank you for the positive review!
I am so happy to see another patient has taken the time to share their positive experience at Genix Healthcare Huddersfield.
Please do tell your friends because we grow through word of mouth.
Kelly Butler
Practice Manager
Genix Healthcare Huddersfield
Fantastic experience: Superb service as always. Fast efficient, spotless premises , very professional staff, A++++ all round thank you
Thank you for the positive review!
I am so happy to see another patient has taken the time to share their positive experience at Genix Healthcare Huddersfield.
Please do tell your friends because we grow through word of mouth.
Kelly Butler
Practice Manager
Genix Healthcare Huddersfield
Fantastic experience: I am ab NHS patient. The dentist is always very friendly, efficient and explains everything. Receptionist is outstanding - very customer friendly and goes over and above to give you the best service. Highly recommend - thank you
Thank you for the positive review!
I am so happy to see another patient has taken the time to share their positive experience at Genix Healthcare Huddersfield.
Please do tell your friends because we grow through word of mouth.
Kelly Butler
Practice Manager
Genix Healthcare Huddersfield
Negative experience: Clean practice and lovely staff, however, I visited for an emergency appointment and was given a filling. I was then told that I will probably need a root canal and it would be £600 and they charge £1000 at other places. I have now got a bad infection that started the morning after, I'm on two sets of antibiotics, been to A&E and waiting to have the tooth pulled. I feel like a root canal or extraction would have been the best option to start with and stopped me having 3+ extra days of severe swelling and pain. I didn't appreciate being told how much it would cost if I was to go back when it should have been done to start with. It feels like a filling was done to make me go back and spend money privately.
Fantastic experience: I had to remove my wisom tooth as it caused my mouth to get wonded and it was growing diagonally and was infected so they did great job , didnt feel a thing and didn’t have much blleding , Thank you Doctor as i couldn't thank you with the thing in my mouth. .
Thank you for the positive review!
I am so happy to see another patient has taken the time to share their positive experience at Genix Healthcare Huddersfield.
Please do tell your friends because we grow through word of mouth.
Kelly Butler
Practice Manager
Genix Healthcare Huddersfield
Fantastic experience: The best dentist ,nurse and receptionist.
Thank you for the positive review!
I am so happy to see another patient has taken the time to share their positive experience at Genix Healthcare Huddersfield.
Please do tell your friends because we grow through word of mouth.
Kelly Butler
Practice Manager
Genix Healthcare Huddersfield
Fantastic experience: Went for an emergency appointment the reception lady was very welcoming and friendly and the wait wasn't long from arrival the dentist was very helpful and informative about what my next steps should be to avoid a repeat in the future very satisfied with them
Thank you for the positive review!
I am so happy to see another patient has taken the time to share their positive experience at Genix Healthcare Huddersfield.
Please do tell your friends because we grow through word of mouth.
Kelly Butler
Practice Manager
Genix Healthcare Huddersfield
Fantastic experience: Friendly staff and a pleasant environment. The dentist is lovely and very professional. A dentist to be trusted.
I am the new manager at Genix Healthcare Huddersfield
Thank you for the positive review!
I am so happy to see another patient has taken the time to share their positive experience at Genix Healthcare Huddersfield.
Please do tell your friends because we grow through word of mouth.
Kelly Butler
Practice Manager
Genix Healthcare Huddersfield
Fantastic experience: I'm very happy with Genix Healthcare Clinic
I am the new manager at Genix Healthcare Huddersfield.
Thank you for the positive review!
I am so happy to see another patient has taken the time to share their positive experience at Genix Healthcare Huddersfield.
Please do tell your friends because we grow through word of mouth.
Kelly Butler
Practice Manager
Genix Healthcare Huddersfield
Fantastic experience: The receptionist is so lovely as is the nurse on the desk. Very happy with the dental work too
Thank you for the positive review!
I am so happy to see another patient has taken the time to share their positive experience at Genix Healthcare Huddersfield.
Please do tell your friends because we grow through word of mouth.
Kelly Butler
Practice Manager
Genix Healthcare Huddersfield
Fantastic experience: First visit went very well, all staff were very pleasant and gave what I believe to be their honest and best advice in my circumstances. I hope follow up appointments go as well
Thank you for the positive review!
I am so happy to see another patient has taken the time to share their positive experience at Genix Healthcare Huddersfield.
Please do tell your friends because we grow through word of mouth.
Kelly Butler
Practice Manager
Genix Healthcare Huddersfield
Fantastic experience: My new dentist is Anita who aside from being a fantastic dentist, is such a wonderfully friendly person. She listened to my concerns and worries and tailored a treatment plan based on my feedback. I hate dentists but she is so soft and gentle that my treatment was always gentle and pain free. Special mention to Kelly and the admin team who are always smiling when I arrive and always go above and beyond.
I am the new manager at Genix Healthcare Huddersfield
Thank you for the positive review!
I am so happy to see another patient has taken the time to share their positive experience at Genix Healthcare Huddersfield.
Please do tell your friends because we grow through word of mouth.
Kelly Butler
Practice Manager
Genix Healthcare Huddersfield
Fantastic experience: Made both my girls feel at ease for their first appointment and they were thrilled to get a sticker each! Thank You!
I am so happy to see another patient has taken the time to share their positive experience at Genix Healthcare Huddersfield.
Please do tell your friends because we grow through word of mouth.
Kelly Butler
Practice Manager
Genix Healthcare Huddersfield
Positive experience: Took my 7 year old ADHD/ASD son for an emergency appointment. The lady dentist wasn't at at all child friendly, she didn't try to conversate with him, make him feel comfortable and didn't have any patience. As soon as we left he cried, due to being in more pain from the xray trays. As a positive we was seen on time and received the anti biotics he needed.
Fantastic experience: There all fantastic got me out pain 100 percent go there again
I am so happy to see another patient has taken the time to share their positive experience at Genix Healthcare Huddersfield.
Please do tell your friends because we grow through word of mouth.
Kelly Butler
Practice Manager
Genix Healthcare Huddersfield
Fantastic experience: Absolutely amazing, I was pretty nervous and I didn’t need to be. Everything was explained and done slowly. Thank you. ☺️
I am so happy to see another patient has taken the time to share their positive experience at Genix Healthcare Huddersfield.
Please do tell your friends because we grow through word of mouth.
Kelly Butler
Practice Manager
Genix Healthcare Huddersfield
Fantastic experience: Risha H, did complex surgery to what is to be replacement front crowns. Also composite to some of my other teeth. They now look fantastic. Risha was brilliant throughout the procedure. So too were her support staff. Can't wait to see end result.
I am so happy to see another patient has taken the time to share their positive experience at Genix Healthcare Huddersfield.
Please do tell your friends because we grow through word of mouth.
Kelly Butler
Practice Manager
Genix Healthcare Huddersfield
Negative experience: Last visit dentis told me i have a gap in between of my thooth, and I need a filing, I make a appointment to do filing , I take a day off from my work , I made a plan , I spend my time to reach there , but this visit she told me , no you don't need a filing at all .waisting my time , and my money. They just charge me to see her for lass than a 2 min . Are they need just money? Not happy at all .
I am the new manager at Genix Healthcare Huddersfield
Thank you for taking the time to leave a review. I am sorry that you didn’t have the best experience. At Genix Healthcare Huddersfield, it is extremely important to us that we meet your expectations. Putting patients’ interests first is extremely important to us.
I would value a personal conversation with you to fully understand your problem. Please call me directly on 01484 545466 because I want to listen and help improve your experience.
Thank you,
Kelly Butler
Practice Manager
Genix Healthcare Huddersfield
Fantastic experience: Very Good Service, Excellent staff would highly recommend.
Thank you for the positive review!
I am so happy to see another patient has taken the time to share their positive experience at Genix Healthcare Huddersfield.
Please do tell your friends because we grow through word of mouth.
Kelly Butler
Practice Manager
Genix Healthcare Huddersfield
Fantastic experience: Valuable advice and prescription provided...shame I'm not on their books.
Thank you for the positive review!
I am so happy to see another patient has taken the time to share their positive experience at Genix Healthcare Huddersfield.
Please do tell your friends because we grow through word of mouth.
Kelly Butler
Practice Manager
Genix Healthcare Huddersfield
Fantastic experience: Had to wait awhile but all in all the staff was lovely and efficient best Dentist I'v been to
Thank you for the positive review!
I am so happy to see another patient has taken the time to share their positive experience at Genix Healthcare Huddersfield.
Please do tell your friends because we grow through word of mouth.
Kelly Butler
Practice Manager
Genix Healthcare Huddersfield
Fantastic experience: Appointment was for my brother . It seemed to have gone well , i wasn’t there so can’t comment morr
Thank you for the positive review!
I am so happy to see another patient has taken the time to share their positive experience at Genix Healthcare Huddersfield.
Please do tell your friends because we grow through word of mouth.
Kelly Butler
Practice Manager
Genix Healthcare Huddersfield
Negative experience: Very surprised that I was charged for this vist as it was to replace a filling that l had fitted a few day's previous and had fallen out.
Dear Mr. Cooke
I am the new manager at Genix Healthcare Huddersfield
Thank you for taking the time to leave a review. I am sorry that you didn’t have the best experience. At Genix Healthcare Huddersfield, it is extremely important to us that we meet your expectations. Putting patients’ interests first is extremely important to us.
I would value a personal conversation with you to fully understand your problem. Please call me directly on 01484 545466 because I want to listen and help improve your experience.
Thank you,
Kelly Butler
Practice Manager
Genix Healthcare Huddersfield
Fantastic experience: Very good service, well communicated
Thank you for the positive review!
I am so happy to see another patient has taken the time to share their positive experience at Genix Healthcare Huddersfield.
Please do tell your friends because we grow through word of mouth.
Kelly Butler
Practice Manager
Genix Healthcare Huddersfield
Negative experience: Awful experience at this practice. I was referred by the emergency dental service while in severe pain. The dentist should have at least started a root canal procedure to relieve the pain, but instead did nothing at all. I left in just as much pain as I arrived, with no treatment or proper care provided. I went through a different practice who did do the procedure. I am now being repeatedly chased for a payment I do not owe. I clearly informed them that I’m exempt from charges and even followed up with an email to confirm this, yet they continue to pursue
Thank you for taking the time to leave a review. I am sorry that you didn’t have the best experience. At Genix Healthcare Huddersfield, it is extremely important to us that we meet your expectations. Putting patients’ interests first is extremely important to us.
I would value a personal conversation with you to fully understand your problem. Please call me directly on 01484 545466 because I want to listen and help improve your experience.
Thank you,
Kelly Butler
Practice Manager
Genix Healthcare Huddersfield
Positive experience: I’m not the best of patients when it comes to dental work but I must say I was put at ease straightaway. I felt totally relaxed and fully trusted my dentist careful and delicate work. An absolute pleasurable experience
Thank you for the positive review!
I am so happy to see another patient has taken the time to share their positive experience at Genix Healthcare Huddersfield.
Please do tell your friends because we grow through word of mouth.
Kelly Butler
Practice Manager
Genix Healthcare Huddersfield
Fantastic experience: Very nice and friendly staff- from receptionist to dentist. Very good experience for myself and kids as it was our 1st visit x
Thank you for the positive review!
I am so happy to see another patient has taken the time to share their positive experience at Genix Healthcare Huddersfield.
Please do tell your friends because we grow through word of mouth.
Kelly Butler
Practice Manager
Genix Healthcare Huddersfield
Negative experience: Terrible. Had an emergency appointment for tooth abscess. Given a prescription. Took it to boots. The pharmacy asked me to go back and ask the dentist to change it from 4 times a day to 3, so wouldn't overdose. Got it changed and collected the prescription. Got home, looked the patient information sheet.I couldn't take them due to a health condition, which they were aware of. Rung the following day, they did a different prescription. My friend collected it for me. When they went to my local pharmacy he to her to told her to query it as they had only prescribed 250mg instead of 500mg. I rang the following day just to be fobbed off. Fuming.
I am the new manager at Genix Healthcare Huddersfield.
Thank you for taking the time to leave a review. I am sorry that you didn’t have the best experience. At Genix Healthcare Huddersfield, it is extremely important to us that we meet your expectations. Putting patients’ interests first is extremely important to us.
I would value a personal conversation with you to fully understand your problem. Please call me directly on 01484 545466 because I want to listen and help improve your experience.
Thank you,
Kelly Butler
Practice Manager
Genix Healthcare Huddersfiel
Fantastic experience: Pleasant welcome from the reception. Nice professional experience with the dentist team, doing the best to provide appropriate care and explanations without pushing for un-affordable treatments. Very satisfied and grateful
Thank you for the positive review!
I am so happy to see another patient has taken the time to share their positive experience at Genix Healthcare Huddersfield.
Please do tell your friends because we grow through word of mouth.
Kelly Butler
Practice Manager
Genix Healthcare Huddersfield
Fantastic experience: We see the same dentist now and it has been consistent every time. I attend for myself and 3 kids and mother and they are always very informative each time.
I am the new manager at Genix Healthcare Huddersfield.
Thank you for the positive review!
I am so happy to see another patient has taken the time to share their positive experience at Genix Healthcare Huddersfield.
Please do tell your friends because we grow through word of mouth.
Kelly Butler
Practice Manager
Genix Healthcare Huddersfield
Negative experience: They don’t do root canal and treatment Only small repairs lol After waiting for 2 hours they said : oh sorry we can’t do anything . I was near dying for my pain and inflammation
I am the new manager at Genix Healthcare Huddersfield.
Thank you for taking the time to leave a review. I am sorry that you didn’t have the best experience. At Genix Healthcare Huddersfield, it is extremely important to us that we meet your expectations. Putting patients’ interests first is extremely important to us.
I would value a personal conversation with you to fully understand your problem. Please call me directly on 01484 545466 because I want to listen and help improve your experience.
Thank you,
Kelly Butler
Practice Manager
Genix Healthcare Huddersfield
Fantastic experience: I got an emergency appointment and was seen on time and given a great service
Thank you for the positive review!
I am so happy to see another patient has taken the time to share their positive experience at Genix Healthcare Huddersfield.
Please do tell your friends because we grow through word of mouth.
Kelly Butler
Practice Manager
Genix Healthcare Huddersfiel
Fantastic experience: Updated review. Good service and dentist very friendly.
Dear Mr Humphrey,
I am the new manager at Genix Healthcare Huddersfield.
Thank you for the considered feedback, which we take very seriously.
I am sorry that you have had this experience.
I can assure you that this is not the usual experience at Genix Healthcare Huddersfield. Please kindly call me on 01484 545466 because I would appreciate the chance to make this up to you.
Thank you,
Kelly Butler
Practice Manager
Genix Healthcare Huddersfield
Fantastic experience: Very welcoming & friendly. Always gives advise and tips for caring about your teeth ect
Thank you for the positive review!
I am so happy to see another patient has taken the time to share their positive experience at Genix Healthcare Huddersfield.
Please do tell your friends because we grow through word of mouth.
Kelly Butler
Practice Manager
Genix Healthcare Huddersfiel
Fantastic experience: All going well hopefully will keep there promise
Thank you for the positive review!
I am so happy to see another patient has taken the time to share their positive experience at Genix Healthcare Huddersfield.
Please do tell your friends because we grow through word of mouth.
Kelly Butler
Practice Manager
Genix Healthcare Huddersfiel
Negative experience: Never again would I take my children to this place again the ignorant woman who was doing the checkup was so rude towards my children had no manners on how to talk to people if it wasn’t for my son I would have taken it further and got my lawyers involved.she was a horrible person
I am the new manager at Genix Healthcare Huddersfield.
Thank you for taking the time to leave a review. I am sorry that you didn’t have the best experience. At Genix Healthcare Huddersfield, it is extremely important to us that we meet your expectations. Putting patients’ interests first is extremely important to us.
I would value a personal conversation with you to fully understand your problem. Please call me directly on 01484 545466 because I want to listen and help improve your experience.
Thank you,
Kelly Butler
Practice Manager
Genix Healthcare Huddersfield
Negative experience: Not a good experience first time especially to bring ease and reassurance to my 14 year old son who’s not required filling or extraction and that is not comfortable in this dental setting. Experience was enough that had frightened him. I have been here before and not experienced such abrupt service from the dentist. But on recent return, it was the dentist’s assistant that provided excellent reassurance and was not cut throat and I do think off the back of her reassuring attitude that the dentist followed and resulted in my son being calm. One star for the first appointment but three for second. There are other little niggles but I’ll see how this goes on as I’m still nervous how this will progress.
I am the new manager at Genix Healthcare Huddersfield.
Thank you for taking the time to leave a review. I am sorry that you didn’t have the best experience. At Genix Healthcare Huddersfield, it is extremely important to us that we meet your expectations. Putting patients’ interests first is extremely important to us.
I would value a personal conversation with you to fully understand your problem. Please call me directly on 01484 545466 because I want to listen and help improve your experience.
Thank you,
Kelly Butler
Practice Manager
Genix Healthcare Huddersfield
Fantastic experience: Got a quick referral, very pleasant and helpful
Thank you for the positive review!
I am so happy to see another patient has taken the time to share their positive experience at Genix Healthcare Huddersfield.
Please do tell your friends because we grow through word of mouth.
Kelly Butler
Practice Manager
Genix Healthcare Huddersfield
Fantastic experience: Everything and everyone were very friendly and helpful,would recommend this practice to everybody
Thank you for the positive review!
I am so happy to see another patient has taken the time to share their positive experience at Genix Healthcare Huddersfield.
Please do tell your friends because we grow through word of mouth.
Kelly Butler
Practice Manager
Genix Healthcare Huddersfield
Fantastic experience: Best dentist I've had in England so far!! Lovely ladies, no pain, very compassionate and very friendly. 10/10 would let them pull my hurty tooth again.
I am the new manager at Genix Healthcare Huddersfield
Thank you for the positive review!
I am so happy to see another patient has taken the time to share their positive experience at Genix Healthcare Huddersfield.
Please do tell your friends because we grow through word of mouth.
Kelly Butler
Practice Manager
Genix Healthcare Huddersfield
Negative experience: Left with a cut/hole inside my lip where a dental tool pierced my mouth during my filling. Rang surgery back and was advised to ring 111 for help.
Dear Dean
I am the new manager at Genix Healthcare Huddersfield.
Thank you for taking the time to leave a review. I am sorry that you didn’t have the best experience. At Genix Healthcare Huddersfield, it is extremely important to us that we meet your expectations. Putting patients’ interests first is extremely important to us.
I would value a personal conversation with you to fully understand your problem. Please call me directly on 01484 545466 because I want to listen and help improve your experience.
Thank you,
Kelly Butler
Practice Manager
Genix Healthcare Huddersfield
Fantastic experience: Really friendly and went out of there way to make sure I got the right treatment
I am the new manager at Genix Healthcare Huddersfield
Thank you for the positive review!
I am so happy to see another patient has taken the time to share their positive experience at Genix Healthcare Huddersfield.
Please do tell your friends because we grow through word of mouth.
Kelly Butler
Practice Manager
Genix Healthcare Huddersfield
Fantastic experience: I have to say my experience at the Huddersfield clinic has been great . Simon has treated me since I started and has made me feel at ease during treatments . Had to have some emergency work done and Simon went above and beyond his job to ensure this was carried out before xmas to make me feel comfortable about my appearance . Would highly recommend Simon
I am the new manager at Genix Healthcare Huddersfield
Thank you for the positive review!
I am so happy to see another patient has taken the time to share their positive experience at Genix Healthcare Huddersfield.
Please do tell your friends because we grow through word of mouth.
Kelly Butler
Practice Manager
Genix Healthcare Huddersfield
Fantastic experience: I recently had my routine appointment, with Asiya who without a doubt makes you feel at ease every visit. I've been a patient for a few years now and never had any problems booking/changing appointments at this practice I wouldn't go anywhere else!!
Dear Karen,
Thank you for the positive review!
I am so happy to see another patient has taken the time to share their positive experience at Genix Healthcare Huddersfield.
Please do tell your friends because we grow through word of mouth.
Sarah Smith
Practice Manager
Genix Healthcare Huddersfield
Fantastic experience: Fantastic emergency service. Pity they're not taking on new patients, or I'd be there in a flash
I am the new manager at Genix Healthcare Huddersfield
Thank you for the positive review!
I am so happy to see another patient has taken the time to share their positive experience at Genix Healthcare Huddersfield.
Please do tell your friends because we grow through word of mouth.
Kelly Butler
Practice Manager
Genix Healthcare Huddersfield
Fantastic experience: My Doctor and her assistant were very nice. They took out time to explain the procedures for fixing my broken tooth. My smile is back and the filling is as good as real.
I am the new manager at Genix Healthcare Huddersfield
Thank you for the positive review!
I am so happy to see another patient has taken the time to share their positive experience at Genix Healthcare Huddersfield.
Please do tell your friends because we grow through word of mouth.
Kelly Butler
Practice Manager
Genix Healthcare Huddersfield
Fantastic experience: My kids are very happy coming to see their dentist,very welcoming and nice they said.
I am the new manager at Genix Healthcare Huddersfield
Thank you for the positive review!
I am so happy to see another patient has taken the time to share their positive experience at Genix Healthcare Huddersfield.
Please do tell your friends because we grow through word of mouth.
Kelly Butler
Practice Manager
Genix Healthcare Huddersfield
Negative experience: Travelled over as an emergency for treatment by train for 2 hours, only to get there and be in the chair for less than 10 minutes to be told no treatment would be carried out. Given antibiotics that have failed to work previously. Given urgent referral to yet another dentist that can only see me in February! Left in terrible pain and no further forward.
Fantastic experience: I was made to feel safe . Every step is always carefully explained and my dentist is very gentle. Reception staff are warm and welcoming. IT systems i.e. sending appointments and paperwork via texts are efficient
I am the new manager at Genix Healthcare Huddersfield
Thank you for the positive review!
I am so happy to see another patient has taken the time to share their positive experience at Genix Healthcare Huddersfield.
Please do tell your friends because we grow through word of mouth.
Kelly Butler
Practice Manager
Genix Healthcare Huddersfield
Negative experience: I was very upset with the service I received, the dentist was very un professional and felt I was been treated bad as I am on benefits and as I wasn't treated in the way other patients were treated. I was made to look stupid when I didn't give the right medication, she took an xray and basically put it down my throat which made me gag and it scratched the back of my throat. This was not exceptional. The dentist told me my diagnosis but had her back to me the full time she was talking which I found was very rude, my friend was with me and she said I can't believe the way she treated you that is out of order. I worked in dental for 14yrs at the Princess Royal dental needs clinic and we have never treated anybody the way the dentist did yesterday. You have to make patients calm and have a good understanding this was the worst experience I have had to go through. The dentist was not friendly not even a hello or good bye, you should not talk to a patient with there back towards you that is rude and inconsiderate. I would gave been appropriate if she she spoke to me directly and not with her back turned.... Kind Regards Jayne
I am the new manager at Genix Healthcare Huddersfield.
Thank you for taking the time to leave a review. I am sorry that you didn’t have the best experience. At Genix Healthcare Huddersfield, it is extremely important to us that we meet your expectations. Putting patients’ interests first is extremely important to us.
I would value a personal conversation with you to fully understand your problem. Please call me directly on 01484 545466 because I want to listen and help improve your experience.
Thank you,
Kelly Butler
Practice Manager
Genix Healthcare Huddersfield
Fantastic experience: Lovely professional dentist she did a great job to minimise my pain with local anaesthetic before my molar extraction .She gave thorough explanations of what my procedure entailed , and explained aftercare of my socket , and what to do if i encountered any issues.
Dear Sally,
I am the new manager at Genix Healthcare Huddersfield.
Thank you for the positive review!
I am so happy to see another patient has taken the time to share their positive experience at Genix Healthcare Huddersfield.
Please do tell your friends because we grow through word of mouth.
Sarah Smith
Practice Manager
Genix Healthcare Huddersfield
Fantastic experience: Was seen promptly and advised on what options I had and the best cause of action for the issue I had
I am the new manager at Genix Healthcare Huddersfield.
Thank you for the positive review!
I am so happy to see another patient has taken the time to share their positive experience at Genix Healthcare Huddersfield.
Please do tell your friends because we grow through word of mouth.
Kelly Butler
Practice Manager
Genix Healthcare Huddersfield
Positive experience: Was a nice experience. One of the receptionist attended to me nicely while the other was being a bit selective and unbothered, which could gives the company a bad image, but I strongly believe the receptionist should undergo some hospitality and people management training. Aside from that, every other things went well. Thank you
Fantastic experience: Lovely experience, staff are always welcoming and make you feel comfortable.
Thank you for the positive review!
I am so happy to see another patient has taken the time to share their positive experience at Genix Healthcare Huddersfield.
Please do tell your friends because we grow through word of mouth.
Kelly Butler
Practice Manager
Genix Healthcare Huddersfield
Negative experience: Got a check-up done - before and after my appointment I was spammed with calls for booking another appointment and signing up for a plan however still haven’t received the x-ray copy that I had requested for at the clinic as well as in all other calls
Dear Neha Powar
I am the new manager at Genix Healthcare Huddersfield.
Thank you for taking the time to leave a review. I am sorry that you didn’t have the best experience. At Genix Healthcare Huddersfield, it is extremely important to us that we meet your expectations. Putting patients’ interests first is extremely important to us.
I would value a personal conversation with you to fully understand your problem. Please call me directly on 01484 545466 because I want to listen and help improve your experience.
Thank you,
Kelly Butler
Practice Manager
Genix Healthcare Huddersfield
Fantastic experience: I have a terrible fear of dentists and had delayed seeking help for severe pain. The team here could not have been more supportive and understanding. Thank you for challenging my perception and giving me a different experience.
Thank you for the positive review!
I am so happy to see another patient has taken the time to share their positive experience at Genix Healthcare Huddersfield.
Please do tell your friends because we grow through word of mouth.
Kelly Butler
Practice Manager
Genix Healthcare Huddersfield
Negative experience: Quite disturbing experience in all honesty. Staff were clearly intent on either rushing me through as an extraction even though it wasn't apropriate or using that as leverage to get me to pay close to a thousand pounds for private treatment. Absolutely no sign of empathy or patient centred thinking
Dear Tarvae Winter
I am the new manager at Genix Healthcare Huddersfield.
Thank you for taking the time to leave a review. I am sorry that you didn’t have the best experience. At Genix Healthcare Huddersfield, it is extremely important to us that we meet your expectations. Putting patients’ interests first is extremely important to us.
I would value a personal conversation with you to fully understand your problem. Please call me directly on 01484 545466 because I want to listen and help improve your experience.
Thank you,
Kelly Butler
Practice Manager
Genix Healthcare Huddersfield
Positive experience: The lady on the front desk was very polite. I got told by 111 to go here. Got seen literally straight away but the dentist only took 2 minutes to notice the issue and gave me a phone number to call. I paid £26 for a 2 minute appointment which I’m sorry but it isn’t acceptable as I was expecting her to check the rest of my teeth to see if there was any other issues.
I am the new manager at Genix Healthcare Huddersfield.
Thank you for taking the time to leave a review. I am sorry that you didn’t have the best experience. At Genix Healthcare Huddersfield, it is extremely important to us that we meet your expectations. Putting patients’ interests first is extremely important to us.
I would value a personal conversation with you to fully understand your problem. Please call me directly on 01484 545466 because I want to listen and help improve your experience.
Thank you,
Kelly Butler
Practice Manager
Genix Healthcare Huddersfield
Negative experience: Wants to rip of patients who need urgent care on nhs. Urgent care needed and fee as per nhs should be £26.80 however they want to charge £70 plus. Avoid these negligent dentists at all cost
Dear David Hodgkins
I am the new manager at Genix Healthcare Huddersfield.
Thank you for taking the time to leave a review. I am sorry that you didn’t have the best experience. At Genix Healthcare Huddersfield, it is extremely important to us that we meet your expectations. Putting patients’ interests first is extremely important to us.
I would value a personal conversation with you to fully understand your problem. Please call me directly on 01484 545466 because I want to listen and help improve your experience.
Thank you,
Kelly Butler
Practice Manager
Genix Healthcare Huddersfield
Negative experience: Absolutely horrible experience with this dentist, they first struck off my daughter who is under 5 without any communication, we wasn't even awake she had missed an appointment as we never made one& they have now struck me off because they kept cancelling my check ups an now I don't have a dentist an in extreme pain. They have no care for NHS patients, when I payed private I had no problems. Do not recommend this dentist.
I am the new manager at Genix Healthcare Huddersfield.
Thank you for taking the time to leave a review. I am sorry that you didn’t have the best experience. At Genix Healthcare Huddersfield, it is extremely important to us that we meet your expectations. Putting patients’ interests first is extremely important to us.
I would value a personal conversation with you to fully understand your problem. Please call me directly on 01484 545466 because I want to listen and help improve your experience.
Thank you,
Kelly Butler
Practice Manager
Genix Healthcare Huddersfield
Fantastic experience: I really had a good time, the Staff was amazing very helpful . I would like to suggest a better access for baby strollers, if a mother goes alone it can be difficult.
Thank you for the positive review!
I am so happy to see another patient has taken the time to share their positive experience at Genix Healthcare Huddersfield.
Please do tell your friends because we grow through word of mouth.
Kelly Butler
Practice Manager
Genix Healthcare Huddersfield
Fantastic experience: Dr Zaman was excellent. Her expertise, gentle nature, and patience explaining my options were a real comfort. Also, the treatment I received was impeccable. Very much obliged.
Thank you for the positive review!
I am so happy to see another patient has taken the time to share their positive experience at Genix Healthcare Huddersfield.
Please do tell your friends because we grow through word of mouth.
Kelly Butler
Practice Manager
Genix Healthcare Huddersfield
Fantastic experience: Great place with great staff, I missed my first appointment due to an emergency and they gave me no stick for it just called and rearranged. Very gentle and great at explaining what they are doing while doing it which helps if your a nervous patient like myself. All around great dentist so thank you.
Thank you for the positive review!
I am so happy to see another patient has taken the time to share their positive experience at Genix Healthcare Huddersfield.
Please do tell your friends because we grow through word of mouth.
Kelly Butler
Practice Manager
Genix Healthcare Huddersfield
Negative experience: Rude is all I can say. From the receptionist to the condescending dentist.
Dear Sharon Sturrs,
I am the new manager at Genix Healthcare Huddersfield.
Thank you for taking the time to leave a review. I am sorry that you didn’t have the best experience. At Genix Healthcare Huddersfield, it is extremely important to us that we meet your expectations. Putting patients’ interests first is extremely important to us.
I would value a personal conversation with you to fully understand your problem. Please call me directly on 01484 545466 because I want to listen and help improve your experience.
Thank you,
Kelly Butler
Practice Manager
Genix Healthcare Huddersfield
Fantastic experience: Attended an emergency appointment - brilliant service, staff were lovely and welcoming.
Thank you for the positive review!
I am so happy to see another patient has taken the time to share their positive experience at Genix Healthcare Huddersfield.
Please do tell your friends because we grow through word of mouth.
Kelly Butler
Practice Manager
Genix Healthcare Huddersfield
Fantastic experience: Did a very good job and dealt with the job the best way they could have
Thank you for the positive review!
I am so happy to see another patient has taken the time to share their positive experience at Genix Healthcare Huddersfield.
Please do tell your friends because we grow through word of mouth.
Kelly Butler
Practice Manager
Genix Healthcare Huddersfield
Fantastic experience: All the staff are so nice, polite, and helpful. I would definitely recommend to anyone and everyone. For dentists, staff,for the service is excellent always nice and welcoming and happy. Kelly Butler the manager is amazing,lovely,kind caring,sweet sorry and take care sorry.
Thank you for the positive review!
I am so happy to see another patient has taken the time to share their positive experience at Genix Healthcare Huddersfield.
Please do tell your friends because we grow through word of mouth.
Kelly Butler
Practice Manager
Genix Healthcare Huddersfield
Fantastic experience: I had 2 teeth extracted I was in severe pain I suffer really bad with my mental health and my dentist and the dental nurse were so attentive and kind if the dentist was in my catchment area I would 100% use them absolutely amazing.
Thank you for the positive review!
I am so happy to see another patient has taken the time to share their positive experience at Genix Healthcare Huddersfield.
Please do tell your friends because we grow through word of mouth.
Kelly Butler
Practice Manager
Genix Healthcare Huddersfield
Negative experience: was five minutes later them ask to call 111 for another appointment
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