Saint Faith Dental Clinic

Cicester, 2 Halsford Park Rd, RH19 1PN, East Grinstead
Saint Faith Dental Clinic
Cicester, 2 Halsford Park Rd
RH19 1PN, East Grinstead
+441342322228

Opening hours

  • sunday: (closed)
  • monday: 8:30-17h
  • tuesday: 8:30-17h
  • wednesday: 8:30-17h
  • thursday: 8:30-17h
  • friday: 8:30-17h
  • saturday: (closed)

Best known as one of the busiest dental sedation referral clinics in the South East, St Faiths was established in 1895 as a general dental practice. We still carry out general dentistry on an independent basis with two general dentists. In addition to dental sedation we also provide specialist dental services encompassing Dental Implantology, Oral Surgery, Periodontics (Gum treatment) Endodontics (Root canal treatment) Paedodontics (Children's dentistry) and Orthodontics. All our specialists are on the General Dental Council Specialist Register, and most treatments where required can be carried out under sedation. Unusually we are also able to provide routine hygiene treatment under inhalational sedation. Have a look at our website.

Our comment from Best Dentists about Saint Faith Dental Clinic:

Saint Faith Dental Clinic is renowned for its exceptional service and dedication to patient care. Many users have praised the clinic for creating a warm and welcoming environment that significantly eases the anxiety often associated with dental procedures. Clients repeatedly mention the kindness and professionalism displayed by the entire staff, including receptionists, dental nurses, and surgeons.

Highlights from user experiences include:

  • Expertise of the dental team: Patients describe their surgeons, such as Richard Simons and Truc Tran, as not only highly skilled but also exceptionally compassionate and understanding of their fears.
  • Efficient procedures: Many reviews indicate that procedures, including complex extractions such as wisdom teeth removal, are carried out swiftly with minimal discomfort.
  • Supportive atmosphere: The staff's friendly approach is frequently highlighted, with numerous patients noting how their fears were alleviated through clear communication and empathetic care.
  • Successful sedation techniques: Many clients report that conscious sedation helped them feel completely at ease, often forgetting the procedure altogether, which is particularly appreciated by those with severe dental anxiety.

Overall, Saint Faith Dental Clinic has built a strong reputation for providing high-quality dental care in a stress-free environment, making it a top choice for those in need of dental services.

Best Dentists cannot guarantee that the professionals and companies that appear in the directory have the appropriate training or health certifications. The majority of companies that appear in the directory are nutritionists and dieticians, but other types of professionals related to the nutrition sector also appear. We recommend that you request the membership number of the professional you are going to attend to perform your treatment or consultation.

Services and Treatments

Dental Implants

Saint Faith Dental Clinic: Reviews

4.7/5 (200 Reviews)
JPAP 2 weeks ago

Fantastic experience: I attended yesterday to have 2 x wisdom teeth extracted under conscious sedation. Dr. David Whittaker, the anesthetist / comedian was amazing. A perfect blend of funny yet professional and knowledgeable. And the surgeon, Richard Simons who did the procedure was kind, warm and fully explained the procedure so that I understood. The recovery team were also funny and kind (apologies I can't remember their names as I was, well, still recovering). Today I have no pain whatsoever and have not even taken paracetamol. Now that's a good surgeon! Thank you Richard Finally thank you to Dani, who called me a short time ago to check in on me. Dani listened and answered my questions. You're all fab ‍♂️ Thank you, Alexis ❤️

Saint Faith Dental Clinic
Saint Faith Dental Clinic

Thank you!

Chloe D 2 weeks ago

Fantastic experience: I had a wisdom tooth removal today, and I just need to review & say my thanks. I want to say thanks to oral surgeon Simon and the anaesthetist David. I'm extremely phobic of the dentist, from the young age of 5yo...strangely, I haven't had a traumatic experience to become phobic. I was made to feel understood and comfortable. No shame or embarrassment was to be had, considering I was a crying mess. I appreciate the compassion you all have. My first time sedated and oh my gosh, what a dream (literally) it was amazing! Thanks again!

Saint Faith Dental Clinic
Saint Faith Dental Clinic

You’re welcome!

Daisy Boxall 3 weeks ago

Fantastic experience: My son attended St faiths on Friday after being referred by our dentist, my son is 6 years old and after having a traumatic experience at another dentist was extremely nervous to go, upon arrival everyone made us feel at ease and the whole process was easy, we met Alex and Holly and they were absolutely incredible with my son (and me a apprehensive mum!!) I cannot thank these ladies enough they made my son feel completely at ease. After a short time the procedure was done and we were on our way, my son made a very speedy recovery and said he’d happily go again to see Holly and Alex!! Thank you St faiths you are amazing

Saint Faith Dental Clinic
Saint Faith Dental Clinic

Thank you. I’ll pass on your kind words.

Kayleigh Savage 3 weeks ago

Fantastic experience: Honestly the best dental clinic I have ever been to. Our first time visiting, On entrance at 08:15am this morning we was welcomed by Dani on reception who was friendly, happy and professional, straight away I felt confident in this dental clinic. My 7 year old had a filling in one tooth and sedation. He was very nervous. The moment he met the dentists Alex and Holly, wow they were brilliant he was absolutely fine! They both were happy, calming, friendly and above all supportive. They really looked after my son and I cannot thank you both enough. You have incredible staff members here. A fantastic dental clinic.

Saint Faith Dental Clinic
Saint Faith Dental Clinic

Thank you.

Carl Webb 3 weeks ago

Fantastic experience: I had 8 teeth extracted , I’m a really really anxious person , they dealt with me and my wife in an amazing matter of professionalism! The doctors were very informative and supportive! Didn’t feel a thing with 8 teeth extracted and the sedation that’s crazy , absolutely outstanding work would highly recommend to anyone who needs an amazing dentist .

Saint Faith Dental Clinic
Saint Faith Dental Clinic

Thank you so much!

Craig Lewis 3 weeks ago

Fantastic experience: My 86 year old Dad was reffered to St Faith Dental Clinic to have his Wisdom Tooth removed. Needless to say he was very nervous and I requested to stay in the room during the procedure which I was allowed to do. Truc Tran was the Oral Surgeon, she was nothing short of superb.The procedure was done from start to finish in under 20mins, and the Surgeon and her assistant were incredibly kind with my Dad. The whole process from booking the appointment through to the procedure itself was simple, professional and flawless, I cannot recommend St Faiths more if you have to have extraction.

Saint Faith Dental Clinic
Saint Faith Dental Clinic

Thank you so much. I’ll pass on your kind words.

Renata Kardos 1 month ago

Fantastic experience: I had a tooth extraction on 17th September excellent caring service from start to finish.Everyone was so lovely and made sure l am comfortable. I was under sedation and was very nervous but everyone helped me to feel relaxed, l didn’t feel anything. I also received a follow up call the next day which l really appreciated.

Saint Faith Dental Clinic
Saint Faith Dental Clinic

Thank you for your lovely review.

Jacquie Frost 1 month ago

Fantastic experience: Fabulous experience today. Very difficult wisdom tooth removed with little discomfort

Saint Faith Dental Clinic
Saint Faith Dental Clinic

Happy to help.

Kim Monk 2 months ago

Fantastic experience: Fantastic experience, I was so nervous after having such a bad experience with another dentist, I can honestly say that I had the best treatment and would highly recommend anyone who is as frightened as me to go here, Thank you to the dentist and all the friendly staff who made me feel at ease.

Saint Faith Dental Clinic
Saint Faith Dental Clinic

You're welcome.

Gareth Scourfield 2 months ago

Fantastic experience: Very reassuring dentist, put you at ease and procedure was seamless and over in no time at all

Saint Faith Dental Clinic
Saint Faith Dental Clinic

Thank you for your lovely review. We do our best.

derrick wright 2 months ago

Fantastic experience: Thank you so much all at St. Faith for the help you gave my wife yesterday. We came to you full of concern about her procedure to have a tooth stump removed. We need not have worried the operation was done and over so quickly and we were on our way home an hour and a half later. She said afterwards I don,t know why I was so afraid because I was looked after so well and all was done without anything to fear. Many thanks to you all. Kindest Regards, Jeannie and Derrick

Saint Faith Dental Clinic
Saint Faith Dental Clinic

You are very welcome.

Heidi Sumner 3 months ago

Fantastic experience: I can’t thank Richard and his team for their amazing treatment I received yesterday. I unfortunately had a traumatic time at my own dentists with a tooth extraction that went very wrong. Richard really heard my concerns and fears and was extremely calm and reassuring. He managed to extract the last part of my tooth quickly and painlessly. I can’t thank them enough for everything. From fitting me in super quick and helping me regain my faith is dentists. Highly recommend.

Saint Faith Dental Clinic
Saint Faith Dental Clinic

Thank you!

Sammie Pomfret 3 months ago

Fantastic experience: Highly recommend! On Monday I had all 4 wisdom teeth ( two impacted bottom teeth) removed. The sedation was so successful, the next thing I knew I was awake in recovery being told it all went well and I could go home. Today, my stitches split exposing some bone and I was told to ring if I had any concerns, I’ve been quite anxious about dry socket so rang in. Everyone is so kind and listened to my worries and squeezed me in between appointments. Richard kindly put some medication in the socket and it feels so much better already. Michelle was so kind and even remembered me from my initial visit. I’d highly recommend St Faith Dental practice.

Saint Faith Dental Clinic
Saint Faith Dental Clinic

Thank you. Glad it’s settling down.

Josh Lawrence 4 months ago

Fantastic experience: Absolutely 10/10 service from these guys kind and friendly and absolutely brilliant at what they do I got put onto their cancellation list the day before yesterday and got an appointment quite quickly I would highly recommend anyone to get referred to these people if you are afraid of having dental work awake it’s a 5 star review from me anyway thank you very much guys :)

Saint Faith Dental Clinic
Saint Faith Dental Clinic

Thank you!

Abhijit Lohokare 4 months ago

Fantastic experience: I was extremely nervous about the wisdom tooth extraction, as I hadn’t had a tooth removed in over two decades. The doctor and nurse were super friendly and helped me feel relaxed. I was surprised that apart from the slight discomfort of the injection, I didn’t feel a thing during the extraction. Thank you for your care and service

Saint Faith Dental Clinic
Saint Faith Dental Clinic

You’re very welcome.

Oly Oly 4 months ago

Fantastic experience: My son had an excellent experience. As someone who struggles with severe dental anxiety, we was very nervous going in, but the entire team made us feel at ease. We opted for nitrous oxide sedation, and it worked exactly as promised.I barely remember the procedure and felt no discomfort at all. The staff explained everything clearly beforehand, which helped calm my nerves. The office was clean, quiet, and very professional He have 3 cavity, 7 years child.

Saint Faith Dental Clinic
Saint Faith Dental Clinic

Thank you so much for the feedback. I’ll pass on your comments.

Adam Grimwood 4 months ago

Fantastic experience: Just wanted to say thank you to Alex. Going to the hygienist at other dentists used to give me “the fear” as it was usually pretty painful, but Alex is great, and avoids all those devices that hurt your teeth and gums

Saint Faith Dental Clinic
Saint Faith Dental Clinic

Thank you so much- I’ll let her know

Marion Bafiová 4 months ago

Negative experience: Today, I attended an appointment at St Faith Dental Clinic and was very upset due to a lack of important information that should have been provided beforehand. The staff failed to inform me that my daughter needed to fast for 6 hours before receiving a local anaesthetic and sedation. As a result, both my husband and I wasted a day off work, and my daughter unnecessarily missed a day of school — all due to someone else’s mistake. Additionally, we had to travel an hour to get to the clinic as we are not local. When we arrived, the nurse immediately asked my daughter if she could apply numbing cream. This caused her unnecessary stress. I believe this should be done in a more gradual and sensitive manner, rather than immediately upon arrival. Perhaps providing a prescription in advance, so the cream can be applied at home — similar to how it is done before blood tests — would be a better approach. Overall, I am very disappointed with the service. I would not recommend this clinic, as it appears that the staff are not adequately trained in communicating with patients or providing essential information in advance.

Saint Faith Dental Clinic
Saint Faith Dental Clinic

Dear Ms Bafiová,
I am so sorry we were unable to treat your daughter today. Fasting before sedation is a safety issue and certainly not something that we would be willing to compromise. I understand from the team that an alternative method of sedation was however offered, as was a later appointment today.
I understand that the appointment was made by phone, where you were advised to read the practice booklet available on the website www.stfaithdental.com:
https://stfaithdental.com/wp-content/uploads/2024/12/St-Faiths-Booklet.pdf
which does make clear what to expect (including application of cream), and this was followed up with a confirmation letter which again reiterates the importance of fasting, and- again-the offer of a separate preassessment appointment. The reception team tried to contact you twice yesterday to confirm the appointment but were unable to speak to you to reiterate the instructions.
Once again, I am very sorry for the disruption caused, and would very much appreciate the opportunity to discuss this and your input as to how else you feel we could have prevented this scenario.
Best wishes
Richard Simons
Practice Principal

Ben Read 4 months ago

Fantastic experience: Great dentist! Had a consultation with Jenny about root canal treatment who was so patient and explained everything very clearly which really helped put me at ease. We concluded in the decision to actually have my tooth extracted with Richard. Received the same level of brilliant care and service from Richard who I can only describe as a dental wizard for how quickly, smoothly and pain free he extracted my tooth! The customer service from everyone made the whole experience surprisingly pleasant! Thank you!

Saint Faith Dental Clinic
Saint Faith Dental Clinic

Thank you so much! I’ll pass on your kind words to Jenny

Helen Prangnell 4 months ago

Fantastic experience: Honestly has to be the best dentist around . They not mine unfortunately due to the fact I live an hour away . But I got sent here to have 3 teeth removed. And I'm absolutely terrified of dentist. I had been given some sort of drug to pretty much knock me out but im awake . 15 mins I was done and out of there. They were absolutely amazing from start to finish and also care about your fears . Ab also gave a check up call to see how I am. So definitely the best experience I have had. And can honestly say I feel they have fixed my fobier of the dentist. Highly recommend. Thank you so much for everything you did. Aaron

Saint Faith Dental Clinic
Saint Faith Dental Clinic

Thank you for your lovely review!

Hannah Trivass 4 months ago

Fantastic experience: My dentist Truc and nurse Holly couldnt have been nicer and the treatment was done quickly. Would highly recommend

Saint Faith Dental Clinic
Saint Faith Dental Clinic

Thank you so much. I'll let them know.

Daniel Jones 5 months ago

Fantastic experience: Had my bottom wisdom tooth removed today. Truc and Holly were really helpful and put me at ease. Truc was very gentle with the numbing injections and took the tooth out in about 20 seconds. Very efficient and professional service. Thank you!

Saint Faith Dental Clinic
Saint Faith Dental Clinic

I'll pass on your kind words. Thank you.

Codie Forsyth 5 months ago

Fantastic experience: I cannot recommend this dental clinic enough honestly all the staff are incredible! Danielle the receptionist was so sweet and welcoming when I came up to the desk, and of course I want to give a huge thank you to David, Richard and Jan for making me feel so reassured calm and relaxed before going under sedation didn't feel a thing or remember anything. Thank you St faiths!! You are amazing

Saint Faith Dental Clinic
Saint Faith Dental Clinic

You’re very welcome!

Lisa Vallance 5 months ago

Fantastic experience: Had an extraction today , they all made me feel at ease, really lovely people

Saint Faith Dental Clinic
Saint Faith Dental Clinic

Thankyou!

Muniza Keeling 5 months ago

Fantastic experience: Amazing service. Holly and Truc looked after me and ensured the experience was as pleasant as it could be. I was kept informed of

Saint Faith Dental Clinic
Saint Faith Dental Clinic

I’ll pass on your kind words

Oliwia Webster 5 months ago

Fantastic experience: I am terrified of dentists, but had to have my top wisdom teeth removed, Dr Truc and Dr Holly were amazing, made me feel comfortable, listened to my needs and made the whole process quick and easy! Thank you!

Saint Faith Dental Clinic
Saint Faith Dental Clinic

Thank you. I’ll let the team know

Tanya Telford 5 months ago

Fantastic experience: I need a million stars to rate Saint Faiths . I had my wisdom tooth taken out on Friday 25/04/2025 I'm petrified of the dentist, but had no option but to go as i was in agony with my tooth. I was shaking and crying (I'm 55 years old) so not a good look. I opted for a local aesthetic Each and every member of staff i encountered where amazing. 100 Percent didn't feel anything. Its now Monday as i write this review and ive had no pain in my mouth, yes it been a little tender over the weekend. But today my mouth feels normal - such a blessing. Thank you Saint Faiths, your an incredible team that deserves all the credit i can give you

Saint Faith Dental Clinic
Saint Faith Dental Clinic

A million thank yous!

blacklotus808 5 months ago

Fantastic experience: Today I went to saint faiths. I was literally shaking from fear at the prospect of the whole situation. But I didn’t need to be in retrospect. I walked into reception and was greeted by a lovely receptionist who put me at ease very quickly and explained everything so professionally. Then I was asked to sit in the waiting room to fill out some basic forms while trying to do basic breathing exercises to calm my nerves. I was still shaking. Then I was introduced to the dentist. (I don’t remember his name as I was preoccupied) He was also lovely and very professional and made me laugh. Then it was my time for the “scary chair”. I sat in it and everything that was going to happen was explained. Then it came to the dreaded injection. The dentist made sure it was the thinnest needle available and it was. It was no worse than a mosquito bite, I literally didn’t feel anything. Then to my surprise what felt like 3 seconds later I hear it’s all done, the dentist had removed 3 teeth. According to my friend it took 20 minutes but to me it was 3 seconds. I didn’t feel anything. A most unusual experience. I didn’t feel like I feel asleep or woke up. I would highly recommend this place. The staff were highly supportive and looked after me very well.

Saint Faith Dental Clinic
Saint Faith Dental Clinic

Thank you so much.

Luke 5 months ago

Fantastic experience: Unbelievably good experience there! Got 6 teeth extractions done so effectively and efficiently. It was over in 1/2 Hr! I can't praise then enough. And after pain is near zero. I am truly stunned and thankful to the 2 lovely lady doing this procedure. Sorry forgot the names Laura and....CHEERS

Saint Faith Dental Clinic
Saint Faith Dental Clinic

Thank you. I’ll pass on your kind words

Judy Warren 6 months ago

Fantastic experience: I cannot recommend this practice enough. It is a very smart and professional practice. The reception staff were so friendly and polite. My daughter had a molar removed this morning. Truc the dentist and Holly the nurse were so, so kind and patient with her. We feel very lucky that we had them for the procedure. It wasn’t an easy one by any means, but their professionalism and patience made the experience so much better for her. We cannot thank you enough for your caring manner and support. You should be very proud of your wonderful staff. Thank you. Lots of stars from us….

Saint Faith Dental Clinic
Saint Faith Dental Clinic

Thank you. Yes, immensely proud of staff!

Jessica Culhane 6 months ago

Fantastic experience: Brilliant experience, I had a wisdom tooth removed and dental nurses were very reassuring and kind. The removal was painless!

Saint Faith Dental Clinic
Saint Faith Dental Clinic

So glad all’s well.

paul mathis 6 months ago

Fantastic experience: Seven years ago I attended this clinic, had to return once again for more treatment. The staff are fantastic, anyone terrified of needles or orthodontic treatments should go here. They put you at ease as soon as you enter the building. Very fast and inform you of everything that is necessary to provide you with a first class treatment service. David Whittaker, my sedationist is top class with a scared patient. Richard simons carried out my treatment, I cannot thank him and his team enough

Saint Faith Dental Clinic
Saint Faith Dental Clinic

You’re very welcome!

Suzanne Andrews-Speed 6 months ago

Fantastic experience: I am a very nervous (almost dramatic) patient!!. However st faith dental clinic put me at ease. They were lovely and supportive throughout my whole visit and treatment. Thank you

Saint Faith Dental Clinic
Saint Faith Dental Clinic

Thank you!

irinka “irinka” b 6 months ago

Fantastic experience: Fantastic experience , the best ever at the dentist Truc and Holly are wonderful professionals. Thank you both very much for painless and quickest wisdom tooth extraction

Saint Faith Dental Clinic
Saint Faith Dental Clinic

Thank you so much!

Sonata Donovan 6 months ago

Fantastic experience: Great, I had stitches removed today which super quick and painless. Recommended

Saint Faith Dental Clinic
Saint Faith Dental Clinic

Thank you so much!

Kerry Scott 6 months ago

Fantastic experience: Went to have a tooth extracted and was treated brilliantly by Truc and Holly. The whole approach was professional and sympathetic. All over in 10 minutes or so with no pain or discomfort. I have had no subsequent problems or pain - the only thing I notice now is a hole where there was a tooth. Thank you both for your care and attention.

Saint Faith Dental Clinic
Saint Faith Dental Clinic

Thank you. I'll pass on your kind comments.

Gerald Richardson 6 months ago

Fantastic experience: Treated by Truc assisted by Holly at St Faith which was excellent. Felt comfortable during and after the procedure and made to feel at ease during the whole visit. Many thanks.

Saint Faith Dental Clinic
Saint Faith Dental Clinic

Thank you so much. I'll let them know.

Alice Hemery 7 months ago

Fantastic experience: Brilliant service ! Thank you Truc and Holly. Had my wisdom teeth out smoothly and expertly done.

Saint Faith Dental Clinic
Saint Faith Dental Clinic

Thank you so much.

laura flight 7 months ago

Fantastic experience: My daughter had sedation today for a filling and the service was brilliant. All the staff were so kind and reassuring, my daughter I'd terrified of the dentist and they were fabulous with her. The procedure was done in good time and my daughter was well cared for. My son was treated here 2 years ago and the service was brilliant then too. Highly recommend

Saint Faith Dental Clinic
Saint Faith Dental Clinic

Thank you so much. Ill pass on your feedback.

Mark Taylor 7 months ago

Fantastic experience: Had my first extraction last week with the team at St Faith, which was a broken wisdom tooth. I was quite anxious but was put at ease by the team who sat me down and explained everything to me. I must admit it was over so quick and pain free it really has put my mind at ease for any future visits, I really can't thank you guys enough. Many thanks..

Saint Faith Dental Clinic
Saint Faith Dental Clinic

Thank you!

Skye 7 months ago

Fantastic experience: I had my first wisdom tooth removal and it was a very pleasurable experience. The receptionist staff were friendly and welcoming. David the anesthetist was very comforting and friendly. Richard who performed the removal was kind and professional. Overall it was a brilliant experience and my pre-nerves were settled. If I need to go back again I look forward to it.

Saint Faith Dental Clinic
Saint Faith Dental Clinic

Thank you so much. Happy to help.

Wendy Middleton 7 months ago

Fantastic experience: I visited St Faith Dental Clinic this afternoon, referred by dental surgeon for a single tooth extraction under sedation. Previous have had extreme bad experiences with receiving dental treatments throughout my childhood, adulthood and now in my older life I have a phobia about visiting a dentist. I had been in alot of pain with infection and exposure of the tooth nerves over a week. The tooth couldn't be saved. Upon arrival the reception staff were so friendly and understanding of my raised anxiety. I than met the Anaesthetist who took me through sedation procedures. Went through and met Richard Simons the Oral Surgeon explained what he would be doing. He was quick to remove the tooth before I had time to think about it. Afterwards the recovery nurses were brilliant and went through the post operative instructions. They accompany me to the car and wished me well. I would fully recommend St Faith Dental Clinic for your dental treatment. Everyone help me to reduce my anxiety to get treated as soon as practicable possible.

Saint Faith Dental Clinic
Saint Faith Dental Clinic

Thank you so much for the lovely review. Very much appreciated.

Neil Tipping 7 months ago

Fantastic experience: Good morning My name is Sally Symons and I recently had a tooth removed with sedation at St Faiths. This is not the first tooth I have had removed here and each time I have had a friendly, caring and professional team looking after me. I am a very nervous patient but Mr Simon and his team certainly put me at ease and certainly deserve a 5 star rating. I would highly recommend St Faiths to my friends and family. I was even contacted by the receptionist the following day to see how I was. Excellent service. Sally Symons

Saint Faith Dental Clinic
Saint Faith Dental Clinic

Thank you! Glad all is well.

Conrad Conrad 8 months ago

Negative experience: Ridiculous. Today I received a text message saying that slots are available for my child to book her dental appointment. This is 16 months after a serious dental problem was first discovered and urgently escalated to NHS. If we were to wait till today, my kid would have been left with serious long term dental issues.

Saint Faith Dental Clinic
Saint Faith Dental Clinic

Thank you for your review. I completely understand your frustration, but I would be grateful if you could address any concerns towards NHS England rather than us. We are an independently owned dental clinic that (for the moment) continues to undertake NHS treatment on referral, and help as best we can under what can be very difficult circumstances. However we have absolutely no say over where your own dentist refers your child- or the levels of service that NHSEngland choose to commission with us.
Best wishes,
St Faiths.

libby macro 9 months ago

Fantastic experience: I want to thank all the staff who looked after me yesterday when I had 5 fillings done I am a pretty anxious person so thank you to the lovely 2 ladies and the kind mad and the lady who looks after you when your done to help you come back round, you all deserve a gold star Thank you so much

Saint Faith Dental Clinic
Saint Faith Dental Clinic

Thank you so much for your lovely review. I'll pass on your kind comments.

Richard Bailey 9 months ago

Fantastic experience: Amazing experience at st faith's. I went in for a tooth extraction that my regular dentist was unable to perform. I was extremely anxious about having the procedure, but all the staff at St Faiths made me feel so at ease that my anxiousness subsided, the whole process took less than 20 minutes. The operation/sedation was a complete success and I never felt any pain whatsoever during or after the operation. I cannot praise everyone at St Faiths enough, the whole team was very professional and caring. A massive thank you to everyone at St Faiths.

Saint Faith Dental Clinic
Saint Faith Dental Clinic

Thank you so much for your lovely review.

Sonia 9 months ago

Fantastic experience: Where do I start? Saint Faiths Clinic saved me!! I was refereed to them from my local dentist after my wisdom tooth broke. I was in severe pain and distress and needed a solution ASAP!! From the first moment when I rang the clinic and spoke to Shelley at reception, I knew I was in good hands. Shelley was an angel and constantly reassured me throughout the whole process. She was patient with my many questions and nerves. She is a gift to the clinic and a very kind-hearted soul. On the extraction day, David, the very experienced anaesthetist was a gem! He put me at ease immediately with his friendly manner and then sedated me. This was a blessing as I didn’t feel a thing or suffer with any pain. Amanda, the dental nurse’s, gentle and reassuring hand on my arm was just what I needed before Richard the oral surgeon got to work. Richard did a fantastic job as I healed very quickly with hardly any pain. He truly is an expert in his field and has built an incredible clinic full of wonderful people. I’m truly grateful for everyone I met at St Faiths for helping me and doing an amazing job. My speedy recovery meant I could enjoy my Christmas lunch pain free Thank you so much!!

Saint Faith Dental Clinic
Saint Faith Dental Clinic

Always glad to help!

Georgie F 10 months ago

Fantastic experience: If only all Dentists were like this! I have a deep fear of Dentists, yet Dr Simons who treated me was amazing. Professional, fast, warm and friendly. I had an infected wisdom tooth which needed removal. I spent months panicking, yet the removal took about 15 minutes at most. I had sedation and didn't feel at thing at the time. Unfortunately I did bleed very heavily afterwards and had to go back, amazingly, they rushed to treat me, just as they were closing. Although this was a bit more complicated, as I needed stitches, again if it wasn't for the wonderful caring staff, I would have been screaming and crying. The nurse who ushered me in and out was also amazing, kind and friendly and she even phoned me later in the week to check up on me. The other staff were wonderful too. As I said earlier, if only all Dentists were like this. Thank you.

Saint Faith Dental Clinic
Saint Faith Dental Clinic

Thank you so much!

Leeanne greenfield 10 months ago

Positive experience: Dentists done a fantastic job removing my broken tooth. Unfortunately the receptionist presents a passive aggressive attitude and is rather rude, as was her attitude on the phone previously when I phoned to chase waiting times (after kept being told different time frames).

Saint Faith Dental Clinic
Saint Faith Dental Clinic

Thank you for your review. I'm glad the you are happy with the dentistry, and sorry if you found the receptionist rude. Reception do pride themselves in being open and friendly; feedback is usually very favourable so I am at a slight loss to explain this. By means do contact the practice direct with any further feedback so we may prevent any further misunderstandings.

Kristin van der Walt 11 months ago

Fantastic experience: Deserving of all five stars. I had a tooth extraction at St Faith and I cannot thank the team enough. I was incredibly nervous to the point of being totally mute. Richard Simmons, Mr Whittacker and the nurses were all incredibly supportive and accommodating. I was in and out of the treatment room in around ten minutes, even had a call the following day to check in on me. The reception team also deserve a mention, all super patient and helpful! Thank you all so much for your help!

Saint Faith Dental Clinic
Saint Faith Dental Clinic

Thank you! I'll pass on your kind words to the rest of the team.

Victoria Pring 11 months ago

Fantastic experience: I’ve been waiting a while to have 2 large teeth removed and have been very anxious about it due to other medical conditions. The staff were amazing! Kind and reassuring. Reception were lovely and the anaesthetist made me feel reassured. I had sedation and it was fantastic , honestly nothing to worry about at all.

Saint Faith Dental Clinic
Saint Faith Dental Clinic

Thank you for your lovely review. We very much appreciate it.

Ambee (Ambee) 1 year ago

Fantastic experience: I went in July but they were so nice when I went in, especially because I was very anxious. I don't remember anything after initially meeting them but my mum said they were all really nice and looked after me. In terms of the procedure, I had no issues with infection, abnormal pain or anything of the sort - the whole thing was very smooth. Thanks to all the staff who were with me if any see this as I don't remember if I was able to say it lol.

Saint Faith Dental Clinic
Saint Faith Dental Clinic

Your'e very welcome!

Opress Gaming 1 year ago

Fantastic experience: With an extreme dentist phobia I was majorly scared to even attend a consultation at st faiths to the point I even felt sick but I got the guts and turned up , everything went perfect they respected my fears and never oversold their position , a week later I’m back there to have some teeth extracted …. Again extremely nervous due to past experiences with other terrible dentists but went ahead with this extraction and I can honestly say when they tell you that you won’t feel a thing or even remember what happend they really are not lying ahah I’ve tried to hard to remember that day and still can’t 4 days later not even the journey home . All staff there deserve a huge thankyou for dealing with nervous and scared patients everyday but never ever let the patient feel out of place .

Saint Faith Dental Clinic
Saint Faith Dental Clinic

The effects of amnesia can vary and cannot be guaranteed, but glad all was well!

Nao “Nao” 1 year ago

Fantastic experience: Just had my impacted broken wisdom tooth taken out. What an experience! Honestly they calmed my nerves and the whole process was very easy. I’m a very anxious person so was shaking upon arrival and they reassured me. I totally recommend this place and thanks to my nhs referral I won’t be in pain anymore! Thank you guys so much

Saint Faith Dental Clinic
Saint Faith Dental Clinic

Happy to help.

white wigster 1 year ago

Fantastic experience: After many repeated extraction failures with other clinics for the same tooth I have built up significant fear for extractions over the past year. So i arrive at St Faiths today after being referred they tell me what is going to happen. comfort and reduce my fear and then start the procedure 5 minutes later it’s successfully extracted. no pain, no long periods of yanking and twisting, and no gum damage. I wish to thank all the caring and professional team at St faiths for the amazing care I received whilst under their charge. Super grateful. Although I hope I never need to have another extraction. I will be requesting referral to St Faiths if I do. I highly recommend St Faiths If you have been referred to St Faiths you are in great hands

Saint Faith Dental Clinic
Saint Faith Dental Clinic

Thank you so much!

Ahmed kamel 1 year ago

Negative experience: Unfortunately, unpleasant experience. Referred for tooth extraction with oral surgeon. Felt rushed, not listened to and the facility didn’t live to the expectations at all..

Saint Faith Dental Clinic
Saint Faith Dental Clinic

I’m very sorry we did not meet your expectations- we do our best under what can be quite challenging circumstances. The clinic has to run efficiently, but as per practice booklet website and preassessment phone call, you are encouraged to attend a preassessment appointment where any concerns can be addressed ahead of time; the clinic does however cover a very large area so it is not something we feel is reasonable to insist upon. If any concern is raised at the time of treatment we certainly would not be in a position to proceed with treatment, so I’m not entirely sure how your experience could have been improved. I would be very grateful if you could contact the practice so we may explore your specific concerns more fully.
Best wishes

AJ Coburn 1 year ago

Fantastic experience: Excellent service! After having a terrible experience at an our dental practice. My son was hysterical when entering the room, he actually ran out. The dental nurse and the paediatric dentist (Saroj Prajapati) were amazing and so patient with him they both explained every detail to him (he is old enough to understand) and after along time of calming him down he sat in the chair and tooth extraction was successful. Thank you so much for your kindnesses and much patience. From a very grateful Mum.

Saint Faith Dental Clinic
Saint Faith Dental Clinic

Thank you so much. I'll pass on your kind words.

Sue Duncan 1 year ago

Fantastic experience: I cannot thank and recommend Richard Simons enough! I saw Richard to correct some previous dental work I was very unhappy with. From the first meeting with Richard he put me at ease and made what seemed a very big thing to me very simple. The treatment was incredibly smooth with Richard being very informative and approachable throughout the appointments. The dental technician was amazing and compassionate also along with the lovely reception team. Thank you again to all St Faiths Dental Practice. Sue Duncan

Saint Faith Dental Clinic
Saint Faith Dental Clinic

Thank you so much.

Sophie Tapson 1 year ago

Fantastic experience: Had conscious sedation for extreme dental anxiety, 1 tooth removed. From the moment the IV was inserted to ‘waking up’ I didn’t feel a thing or realise anything had happened. Nurses were really caring and dentist and anaesthesiologist great too. Thank you!

Saint Faith Dental Clinic
Saint Faith Dental Clinic

Thank you!

John Pearce 1 year ago

Fantastic experience: Was referred by my dentist to St Faith's to have 2 troublesome teeth out under sedation. Although pricey the treatment I received was fantastic and I cannot praise the St Faith's team high enough for their ability to make the whole experience a good one. Thank you to all the team.

Saint Faith Dental Clinic
Saint Faith Dental Clinic

You're very welcome!

Creative Exchange 1 year ago

Fantastic experience: I have a tooth removed with conscious sedation I was put at my ease, had the process clearly explained to me.I have a bad gag reaction normally so dental treatment makes me rather anxious. I was made to feel very comfortable in the chair and sedated and the next thing I knew it was all over. I have had no pain after the surgery. Rather a pleasant experience !

Saint Faith Dental Clinic
Saint Faith Dental Clinic

Thank you so much for your lovely review. I'll let the team know.

Rebecca Mesher 1 year ago

Fantastic experience: My 5 year old child had inhalation sedation for a tooth extraction today and there was no crying! He walked out fully aware of what happened, but was not traumatised. All staff were very kind and encouraging throughout. Thank you.

Saint Faith Dental Clinic
Saint Faith Dental Clinic

Thank you so much! Ill pass on your lovely review to the team.

David 1 year ago

Fantastic experience: I am a dentist worst nightmare for being anxious and stressed at the thought. My own dentist, try as hard as they could, was unable to get near the broken tooth so referred me. I am amazed at how reassuring and swift on the day the dentists and staff were at St Faiths. The extraction took place and I was in recovery and ready to go home without knowing anything about it. Thsnk you.

Saint Faith Dental Clinic
Saint Faith Dental Clinic

Thank you for your lovely review.

Natalie Lennard 1 year ago

Negative experience: Friendly but BAD practice. Richard Simons removed two of my 4yr old's molars, charging me 400 quid (on the NHS!) and gave me ZERO advice on how to save the spaces! 4 years later, orthodontists say it can't be corrected, and I'm lucky to find a dentist who will try correct it with a palate expander she has to wear daily for 1.5 years at the cost of 2 grand! Lucky some dentists have a clue how to mop up other dentists' ignorance. **UPDATE: As you can see, St Faith practice replied, suggesting four years later, that I didn't have to pay the £400, when I was clearly told at the time I had to pay it. That's not very helpful! They've also said that they don't advise space-savers. It confirms they have complete ignorance on this matter! Let me tell you more about what problems caused by pulling teeth out of kids with no after-plan! I've since discovered the problems caused by the teeth removal is worse than I thought. Having two molars removed from your child's mouth affects the bite and therefore the ENTIRE mouth, even the other arch. This means my child's lower palate has shrunk due to the top palate shrinking in space. I am very fortunate to have found an orthodontist who has even a clue how to try correct this in my child who is now aged 9 and was 4 when the teeth were removed. I can recommend him. He is David Sinclair, at the Old Clockmakers in Cuckfield, Sussex. But my child having to wear a palate expander daily for 18 months is not exactly great either. It causes her daily anxiety about losing it, and every so often she flips out with frustration at having to wear it. It gives her spots and ulcers and sometimes pains. I have to clean it daily and keep checking on the key-turns. It collects food and odour and it's a bit gross. I have to drive her to see the ortho monthly. The key turns seem to slip back so I don't know if this treatment will even work. We could be paying up to £2000 for this over time, and we still don't know for sure it will open up her gaps again. So, I still feel very strongly that: - if your child has bad cavities, don't be in a rush to remove them. Look at all the options. Can the cavities be filled till the teeth fall out naturally? see David Sinclair at the Old Clockmakers, Cuckfield, who uses gentle filling approach to cavities and may save my younger daughter from the same fate as my other one. - If your child gets teeth removed at St Faith, be SURE to get advice from an orthodontist, more than one if possible. Look int getting space savers or palate expander. - If your child had teeth removed years ago, see an orthodontist about a palate expander. If they tell you it's too late, try David Sinclair. Do not have faith in St Faith to give you the bigger picture.

Saint Faith Dental Clinic
Saint Faith Dental Clinic

I am very sorry you felt the need to submit this review. I would strongly encourage you to contact the practice directly with your concerns, but I can respond generally to your concerns:
If your child was referred under NHS contract, there is no fee to pay. In the extremely unlikely event that there was an error in payment, you would certainly be due a full refund and- again- I would ask you to contact the practice to clarify this.
As regards tooth extractions on your child, every effort is made to retain and restore a tooth, but if on balance it is felt that a tooth is too badly decayed and cannot be restored- or restoration may leave a high chance of abscess formation -we have little choice but to (sadly) remove a given tooth. This is of course far from ideal, and can in some circumstances make orthodontics (if required anyway) more difficult. The practice does however work on referral under the treatment plan of the referring dentist for specific aspects of treatment (such as extractions) and the overall dental care of a patient in this context (including discussing the pros and cons of any subsequent space maintenance and preventative maintenance) remains the responsibility of the referring dentist; there are significant pros and cons to space maintainers and these are not usually recommended/available under NHS care.
Again, I would encourage you to contact the practice so we can more fully address your concerns.
Best wishes

Paula Griffiths 1 year ago

Positive experience: Hi would like to share my experience, wasn't what I was expecting thought I'd be in for hours but in and out in 15mins had 2 wisdom teeth extracted, had sedation but was awake the whole time, for. someone who experiences anxiety I was put at ease by staff. However the after care staff could of been different as I literally had the procedure given a leaflet for aftercare and walked to my car. It felt very rushed.

Saint Faith Dental Clinic
Saint Faith Dental Clinic

Thank you for your review. I am very sorry if there were any misunderstandings about the purpose of conscious sedation. As no point do we expect you to be unconscious. The purpose of the sedation is to relax you such that the treatment can be carried out comfortably easily and safely. Whilst the effects of the sedation agent is such that many people forget the treatment afterwards, this is a welcome but unpredictable side effect rather than the stated aim. This is made very clear in both the practice booklet that I note you had read prior to the procedure, and also on the practice website that you were also directed to prior to the appointment. I am very glad that the staff put you at your ease, and in no way do any of us belittle your anxiety when it comes to dentistry- sadlywe never see people at their best!. There are national guidelines regarding discharge which I note you fulfilled. The practice did invest some time ago in extending the recovery facilities and it is one again clear from the booklet and the staff that you are more than welcome to remain on the premises as long as you wish, but once the guidelines are fulfilled, most patients prefer to continue their recovery in more familiar surroundings and are given the option to leave at that point. Again I am sorry for any misunderstandings, and would encourage you to contact me via the practice with any suggestions as to how we can make these points clearer.
Best wishes

Andy Janman 1 year ago

Fantastic experience: Amazing place, I have a very big fear of the dentists, have done for years and when I got told I’d need 9 extractions by my own dentist it put the fear of god into me, although the referral took a while I honestly cannot recommend these guys enough, from 1st point of contact the reception staff were amazing, we talked about my fear and they listened! Onto the day of my appointment today from the moment I walked in i was terrified almost to the point of driving the hour and half home again but they were absolutely amazing, very calming and supportive at reception, the anethsist was brilliant and went through everything, then the dreaded part, the dental surgeon Richard was amazing, had chat about everything and my bad experiences and he very calmly said well today that all changes….and it absolutely did, he extracted 9 teeth under conscious sedation and I’ve been pretty much pain free and feel so much better than I anticipated. If you have a huge fear of phobia of dentist then this is the place to come, if I can do it anybody can, thanks everyone at st faiths today you really have changed my life and hopefully I’ll have my smile back soon

Saint Faith Dental Clinic
Saint Faith Dental Clinic

Thank you so much for the review. Glad all is well.

Karen Keates 1 year ago

Fantastic experience: I cannot say enough about how fantastic the service was here from referral to leaving. If you have any concerns or anxieties around dental care this really is the place. I had a wisdom tooth removed under sedation, 15 minutes later I was on my way home feeling silly for waiting so long. Huge thanks.

Saint Faith Dental Clinic
Saint Faith Dental Clinic

Thank you so much!

Martin Doonan 1 year ago

Fantastic experience: Had one extraction yesterday and would like to express my thanks to reception staff, dental nurses Dr Witzman and Mr Simons for all their help. The procedure was carried out with excellent care and awareness of my feelings. So a deserved 5 stars. If you are in need of first class dental treatment then please look no further than St Faith Dental Clinic .

Saint Faith Dental Clinic
Saint Faith Dental Clinic

Thank you. I'll pass on your kind words to Martin

Brian Burgin 1 year ago

Fantastic experience: I took my partner to have some extractions and she was very nervous about the whole process, the staff were polite thoughtful and very respectful of her , she is in a wheelchair and my only quibble is the front door is somewhat of a fight to get through but otherwise very happy and pleased with the work done

Saint Faith Dental Clinic
Saint Faith Dental Clinic

Thank you so much for the feedback. There is a call switch for assistance with disabled access adjacent to the entrance, but I'll review this to see if the situation can be made any easier.
Best wishes

uob efm2 1 year ago

Fantastic experience: My partner is a VERY nervous patient when it comes to dentistry, having a severe abscess caused by a rotting tooth she was offered the chance to visit St Faith's, upon arrival we were greeted by friendly staff on the reception desk, and was allowed to wait in the car before one of the nurses came to collect her, I was waiting in the car for 15mins before the nurse came out to let me know all was done, all the time informing me that all was well, the staff were amazing, informative, friendly and happy, the surgery was very clean and very professional. Forget the cost!!! St Faith's was worth the visit!!

Saint Faith Dental Clinic
Saint Faith Dental Clinic

Many thanks!

kirsty hawkins 1 year ago

Fantastic experience: St Faiths were absolutely brilliant and can't recommend them highly enough. As a very nervous patient all of the staff were outstanding and made me feel at ease. Excellent service and outstanding team.

Saint Faith Dental Clinic
Saint Faith Dental Clinic

Thank you!

Andy Morris 1 year ago

Negative experience: Had a wisdom tooth extraction back in November. The first thing to point out, they want your money straight away, the young lady at reception was rude and very robotic. The actual dentist was much the same, clearly he had been through this many times and was reading from a text book. My stitches lasted 4 days. I got an infection and I had to go to the specialist clinic in Brighton, where they could not believe the state that this dentist left me in. My jaw was clearly visible and I ended up having an emergency operation which resulted in 4 stitches along my jawline and 2 stitches in my cheek. So not a very good visit and I wont be going back. I have to go back to Brighton just to make sure all is good. Really cant recommend this place at all :-(

Saint Faith Dental Clinic
Saint Faith Dental Clinic

Thank you for your review. I am very sorry that you were unhappy with the care provided.
As regards payment, we are unable to take payment from patients once sedated, so have little option but to arrange payment prior to treatment. However, if for any reason the treatment is not carried out a refund would have been given.
Generally the reception are often praised for their friendliness and empathy, and I am very sorry that this was not your experience.
As regards the treatment, you are offered a preassessment appointment ahead of the treatment, and obviously it is possible to have a more relaxed conversation about treatment and what is involved at that point- and- unfortunately- potential complications, but it is not something that we feel we can insist upon as some patients come quite some distance. There are for the more complex treatment undertaken in your case specific warnings and discussions that have to be had, and it is perfectly true that these are said on a very regular basis which can, unfortunately, at times sound a little pre recorded.
I am very sorry that you had the post operative infection that you did. This is an unusual but no unknown complication not always avoidable in more complex treatment in your specific circumstances, but we do have an out of hours emergency contact, and are always very happy to see patients with any concerns, and can address such issues at an early stage. I note that we attempted to contact you for the usual courtesy follow-up call, but I see we were unable to reach you.
As regards your specific complication, this was clearly quite a problem for you and it would be very helpful if you could kindly contact the practice direct so that we can ascertain exactly what occurred, and why you were unable to seek further help from us .
Best wishes
St Faiths.

Sherrie Abbott 1 year ago

Fantastic experience: I cannot thank this surgery enough. I have waited 7 months to have a tooth out under sedation due to my extreme anxiety around dentists. The tooth in question has needed either root canal or extracting for 6 years! My dentist also said I needed two top wisdom teeth out. I arrived on the day very nervous but all members of staff were very calm and kind towards me. The anaesthetist was great, he calmed me down and was very patient. The dentist was so quick! It felt like minutes and they was all out. He was very friendly and calming and so good at his job. I honestly can’t believe Iv had this hanging over me all these years and he made it such an easy process. If I lived closer I’d regularly visit. Thank you so much!

Saint Faith Dental Clinic
Saint Faith Dental Clinic

Happy to help.

Hadas Goraly Shay 1 year ago

Fantastic experience: I had tooth extraction were painless and quick. All the staff were very welcoming and kind. I highly recommend this surgery and its team! Thank you.

Saint Faith Dental Clinic
Saint Faith Dental Clinic

Many thanks!

Leep lee 1 year ago

Fantastic experience: After reading the 1 star reviews I totally disagree with others findings of this place. All staff were friendly and welcoming even seeing how they handled a scared child and coaxing them out of the car to go to his appointment. I saw several people with gauze in their mouths exiting after sedation which scared me a little before my appointment. I had to have two extractions and am very anxious about needles and operations, it was over before I knew it started and would highly recommend this place to anyone. They informed me the sedatives weren't as strong as previously used ones (fentanyl) but the local anaesthetic after the sedative meant I wouldn't feel anything and I didn't. I did scare myself reading some of the 1 star reviews before attending but totally don't agree having experienced it with severe phobias of needles and operations. Couldn't recommend it enough - you can't please everyone I guess and dental treatments are never a positive experience. Professional and friendly staff - the assisting nurse made sure I was comfortable calm and very personable, brushing hair out my face constantly checking on me - walking aided to the exit room after the sedatives - amazing

Saint Faith Dental Clinic
Saint Faith Dental Clinic

Thank you so much! We do our best under what can be quite challenging circumstances, and very much appreciate such a positive review.
Best wishes

Brayden Lee 1 year ago

Fantastic experience: Yesterday I arrived at the clinic after being referred for 10 tooth extraction, I was very nervous for the treatment, unfortunately there was a delay due to unforseen circumstances that didn't just affect myself but the whole morning schedule. Treatment was rescheduled for approx an hour later. I returned and was invited in. I explained my life choices / health to the anathesist and they made sure to inform me of all relevant information. Even though I was having a conscious sedation, from the moment I had anathesia administered to the finish of the procedure I have 0 recollection of any of it. I was very worried I would hear drilling noises and feel vibrations but the whole process was no where near as scary as I thought it would be. I was 100% in safe hands. Received call next day just to check up on me and ask if I had any quieries or questions. Thank you Team!

Saint Faith Dental Clinic
Saint Faith Dental Clinic

You're very welcome!

Tina Loraine Parker 1 year ago

Fantastic experience: St Faiths has been my life saver. When my dentist messed up they were there for me and still are I can not thank the reception young ladies for being such a lovely kind bunch they are always smiling and make you feel welcome and at home. The young Dental nurses are all brilliant too. A big thank you to Richard and Martyn for all they are doing for me. I do not know where I would be if they were not there to recorded what I need doing. They are like one big happy family Thank you all you are the best as far as I am concerned any where in the United Kingdom can not thank you all enough for making me feel welcome and safe and to believe in a dentist not frightened any more XXXX

Saint Faith Dental Clinic
Saint Faith Dental Clinic

Thank you so much!

Lou Clarke 2 years ago

Fantastic experience: I am so grateful for the kindness shown by the team in particular the anaesthetist and the nurse caring for me. I was highly anxious and tearful and they did not make me feel like I was being a pain. Such kindness and I was pain free my heroes.

Saint Faith Dental Clinic
Saint Faith Dental Clinic

Thank you so much. We do our best!

Chelsea Assell 2 years ago

Fantastic experience: I attended this dental practice for my grandmothers appointment due to being under sedation and needing a guardian with her. We were greeted by a very lovely and friendly reception team and taken through to the dentist carrying out the procedure. I have only good things to say about him, the anaesthetist and the dental nurse looking after her. It was much quicker than expected despite there being some hard extractions. The recovery nurse after was also excellent and explained everything to us perfectly. I would highly recommend this practice to anyone in the area and cannot thank the lovely team enough for being so amazing today.

Saint Faith Dental Clinic
Saint Faith Dental Clinic

Thank you so much for your review. It is very much appreciated.

A A 2 years ago

Negative experience: My 3 year old son got referred to Saint Faith Dental. Unfortunately, this morning at 9:30am I got a phone call from one of the receptionist who was trying to explain the procedure of the appointment she was very rude, I did not get far with her rudeness! I called back to speak to the practise manager to see if I can get some answers about the appointment I got told the practise manager is not in. Therefore, the clinic expect me to attend my sons appointment with my unanswered questions because the reception was rude to even answer my questions. I do not feel 100% safe sending my child with the disgusting attitude from the receptionist.

Saint Faith Dental Clinic
Saint Faith Dental Clinic

I'm so sorry for your experience yesterday; I have spoken to our head receptionist who made the initial call. She tells me that it was a bad line with a delay on it that meant interruptions were unfortunately constant throughout the call which made communication very difficult, and she and I are both very sorry if this was construed as rudeness. As you are aware from the paperwork- including the practice sedation booklet with all appropriate information which is also available on line at the practice website- you are always encouraged to attend for a preliminary 'preassessment' appointment where any outstanding questions can be answered face to face, but given the geographical area we cover this is not something we can reasonably insist upon.
I am delighted to see your son was nevertheless successfully treated today and I believe he and your husband were very happy with the experience. I have given him my personal mobile number for you and if you have any outstanding concerns, I and/or Becky our practice manager are more than happy to do our best to address these.
Best wishes
Richard Simons
Practice Principal.

Leanne Brown 2 years ago

Fantastic experience: Having needed an extraction,I attended very nervously last Saturday!-All i can say is,-my nurse put me at ease throughout and my dentist was just the kindest,alongside being amazing at what could have been a complicated procedure.I was so tense,-I did not ask names but cannot thank them enough

Saint Faith Dental Clinic
Saint Faith Dental Clinic

Thank you so much. I'll pass your comments along.

Selby Lodge 2 years ago

Fantastic experience: I tried to have my wisdom tooth taken out by a private Orthodontic, due to the enormous NHS wait times. Unfortunately, they couldn’t remove it and referred me to St Faith Dental Clinic. I completely lucked out with the Sedationist. His professionalism and kindness, immediately put me at ease and made me feel safe and in good hands. If ever there was someone who is doing exactly what they should be doing, in life! The whole system at St Faith’s was flawless, fast and pain free. I had no complications and healed really well. The reception staff are also excellent, easy to get hold of and patient. My only regret was wasting time with the private dentist. The service of which was greatly surpassed by St Faith’s, who have put my faith back in British Dentistry.

Saint Faith Dental Clinic
Saint Faith Dental Clinic

Thank you so much. I'll pass on your kind words.

Yvette Annear 2 years ago

Fantastic experience: Could not recommend this clinic enough. Fantastic service. Warm and friendly staff. Saroj who worked on my daughter made sure everything was explained thoroughly, she was brilliant and Nurse Natalie made sure my daughter was comfortable and calm throughout. I felt very assured by the professionalism and kindness from all that work there.

Saint Faith Dental Clinic
Saint Faith Dental Clinic

I'll pass on your kind words to the team

Jo 2 years ago

Fantastic experience: I have a phobia of going to the dentist and I was referred here by my dentist for sedation for an extraction, my worse nightmare, it was the best experience Ive ever had and would recommend them 100%! Very gentle and kind staff, very, VERY understanding, in the past dentists have made jokes or told me Im a time waster… not here, professional and they do really care, thank you so much St Faiths team!!

Saint Faith Dental Clinic
Saint Faith Dental Clinic

You're very welcome.

Bridget cairney 2 years ago

Fantastic experience: Had an extraction and all the members of staff were so kind and reassuring, they made me feel so at ease. It was done so quickly, I'd highly recommend this place to anyone

Saint Faith Dental Clinic
Saint Faith Dental Clinic

Thank you!

RENEE SIMPSON 2 years ago

Fantastic experience: I paid privately to have a painful impacted wisdom tooth removed at Saint Faiths. I opted for conscious sedation. When I arrived I was very anxious. I was put at ease and have to be honest I really don’t remember a thing. Amazing. Thank you.

Saint Faith Dental Clinic
Saint Faith Dental Clinic

Happy to help

Steve Loosemore 2 years ago

Fantastic experience: I had a 2 hour appointment with Alex Shokry and his assistant Brooke this afternoon . The procedure was long and involved. The whole process was made easier by their very professional and friendly approach . They made me feel very relaxed and comfortable throughout my time in the chair . They are both a credit to Saint Faiths Dental Clinic and I would not hesitate in recommending the service Alex provides . Thank you again for looking after me in such a lovely way .

Saint Faith Dental Clinic
Saint Faith Dental Clinic

Thank you, I'll pass on your kind words.

Stacey Goodyear 2 years ago

Fantastic experience: My experience with Saint Faiths was outstanding from start to finish. I had a few issues due to my own dentist,and every time I phoned Saint Faiths they were very welcoming and helpful and then agin when it come to my appointment. The sedation procedure and teeth extraction were painless and quick ( not that I remember much after the injection ). All the staff were lovely and kind and I highly recommend this surgery and its team! Thanks again! Stacey Goodyear

Saint Faith Dental Clinic
Saint Faith Dental Clinic

Thank you!

Kerry Dart 2 years ago

Fantastic experience: My daughter had 5 teeth out , in readiness for her brace. They were so friendly, caring and looked after us both. The whole process was smooth and calm , even phoned up the next day to see how she was My daughter dosent remember a thing about her treatment xx

Saint Faith Dental Clinic
Saint Faith Dental Clinic

So glad all was well

Sophie White 2 years ago

Fantastic experience: I cannot fault the care and team from everyone at St Faiths Dental Clinic. Bringing my very nervous 7 year old daughter in for a baby tooth extraction was made Efficiently and with the upmost care for my daughter and myself. The reception staff were lovely explaining all the forms that needed to be filled in etc and the dental staff /Anaesthetist were brilliant. The care during recovery was lovely and even ended with my daughter getting a sticker and brave girl certificate. Hopefully we won't be back any time soon however if we needed to we would be extremely comfortable and calm to return. Thank you again, she is recovering well.

Saint Faith Dental Clinic
Saint Faith Dental Clinic

Very good to hear. Thank you

Emma Bennett 2 years ago

Fantastic experience: I visited St Faiths in December last year to have my wisdom teeth removed. I was very nervous but all the staff were very friendly and reassured me. I was initially referred to have all 4 wisdom teeth taken out but once in the room the decision was made to remove just 3 as they wanted to ensure I left the surgery in a better position then when I arrived. I appreciated this especially when recovering as made it a much more comfortable process. I healed nicely and had no issues. If you are worried about having your teeth out you are in good hands at St Faiths. Thank you to the whole team. Warmest, Emma

Saint Faith Dental Clinic
Saint Faith Dental Clinic

You're very welcome.

Josephine Webb 2 years ago

Fantastic experience: For someone who has to reach for the smelling salts when visiting the dentist I am amazed at how quickly, professionally and painless my first implant was. I would do it all again. So grateful.

Saint Faith Dental Clinic
Saint Faith Dental Clinic

Happy to help.

Heidi Hills 2 years ago

Fantastic experience: My very anxious daughter had a tooth extraction, the whole team were amazing, they made her feel very relaxed and comfortable. They explained absolutely everything that was happening and going to happen and even called the day after to check all was ok. A fantastic clinic in every way!

Saint Faith Dental Clinic
Saint Faith Dental Clinic

Thank you!

Ulla McKnight 2 years ago

Fantastic experience: My child had a wonderful experience at your clinic. Thank you for taking such good care of a nervous little 11 year old.

Saint Faith Dental Clinic
Saint Faith Dental Clinic

Ill pass on your kind words. Thank you so much.

Neil Howard 2 years ago

Fantastic experience: I was in lots of pain with an impacted lower wisdom tooth and spoke to St Faiths who booked me in the next day. It was a tricky extraction but I opted for non-sedation and the who experience was pretty much painless….lovey staff and recovery was no worse than I expected. The whole process from ringing to having the tooth removed was about 24 hours. Totally recommend.

Saint Faith Dental Clinic
Saint Faith Dental Clinic

Many thanks!

Richard Champion 2 years ago

Positive experience: Excellent treatment worthy of 5 Stars as had a tooth out under sedation. However, filling out the ridiculous questionnaire about how anxious I am with various questions, surrounding anxiety is absurd! If I wasn’t anxious when I arrived, then their forms went out of their way to make me feel anxious! Please amend your ways and stop this anxiety nonsense. Also, can you please start to use your waiting room inside? As I said, the treatment was excellent, but the experience not so…

Saint Faith Dental Clinic
Saint Faith Dental Clinic

Thank you for your review. I do sympathise about the forms, but unfortunately these are as a result of national guidelines that we have to adhere to to justify the use of conscious sedation and sadly we have no control over these.
Following Covid, where only essential persons were permitted in the building at any given time, we conducted a survey of patients and actually found the majority of those awaiting sedation preferred to wait in the more familiar surroundings of their own cars, and we are exceptionally lucky to have a car park with the capacity to allow this. The waiting room nevertheless remains available for those that prefer this and I am very sorry of this was not made clear to you.

James Merritt 2 years ago

Fantastic experience: I had been experiencing excruciating pain as my wisdom tooth was broken and decaying and placed on a nerve. After waiting 3 months for a referral from my NHS dentist, it got to a point I couldn't wait any longer so I called Saint Faiths explaining the situation and within 48 hours had a call saying they were ready to book me in. Feeling nervous about the procedure to have the tooth extracted, as I had never experienced it, I was put at ease by all the team, from the receptionist, the nurse to surgeon Dr Simmons, they clearly explained what would happen and took great care in ensuring I was feeling as relaxed as i could. The last thing I remember was sitting in the chair ready for sedation, and then all of a sudden 20 minutes later being awake in different room. I definitely recommend this clinic, and now 2 weeks after procedure I am pain free. Thankyou!

Saint Faith Dental Clinic
Saint Faith Dental Clinic

Many thanks.

EnglishAndy 2 years ago

Fantastic experience: I paid a visit to my dentist, he gave the worrying news that I needed a wisdom tooth out. My dentist wasn’t able to help me due to some very ‘hooked’ roots. He referred me to St faiths & 48 hours later I was booked in. I arrived at St faiths & was met at the door by a lovely cheerful receptionist. I filled out the forms & taken through to the dentist area. I believe I met Richard Simmons, I was so nervous at this point I couldn’t quite remember. But as he spoke I was soon put at ease as he was so confident in addressing my dodgy wisdom tooth & how easily it could be removed. The chap that gave the sedative via injection was brilliant, didn’t even feel the scratch, I remember him saying, your be on your way home in just a moment. He wasn’t wrong. The next thing I remember is being strapped in to the car by a lovely nurse. Then sitting at home on the sofa. I don’t remember a thing about it. I don’t recall being in the recovery area, nothing! 24 hours on, I’ve had no pain, no bleeding, no swelling. The sedation, I have to say is a wonderful experience, rather strangely it was a very peaceful & pleasant experience. I just wish to thank the entire team, I’m sorry I didn’t catch all your names but literally don’t recall a thing which is the desired effect. I promise if you come here you’ll be well looked after. Thank you again & I’ll definitely be back if I’m in trouble again.

Saint Faith Dental Clinic
Saint Faith Dental Clinic

Thank you so much. I'll pass on your kind comments to the rest of the team.

Abigail Jeffrey 2 years ago

Fantastic experience: I haven’t been to the dentist in years and I needed 3 extractions which needed to be taken place under sedation and I cannot thank this dental practice enough for making my experience so easy, as I walked through the door they had explained everything and as I went in completely terrified the team were outstanding and worked really well with me to have this done , massive shout out to Richard and David as you and the team were all superb, definitely recommend to anyone who is anxious or terrified like myself of going to the dentist as such a lovely experience and was nothing to get worried about after all. Thank you so so much st faith!!!!!!!

Saint Faith Dental Clinic
Saint Faith Dental Clinic

Thank you!

Jorge Chesson 2 years ago

Fantastic experience: Fantastic dentist, had to be sedated to have a wisdom tooth extracted, I was seen by the lovely staff rather quickly and they had me in and out in 10 minutes tops, the work they did was extremely impressive, they walked me through every step, I hate having X-rays as it makes me claustrophobic, but the lady stayed with me and comforted me the whole time, the dentist himself and his team were excellent, I had minimal swelling and pain the next day and was back to normal rather quickly, I highly recommend this dentist and will be coming back for any future dental work :)

Saint Faith Dental Clinic
Saint Faith Dental Clinic

Thanks so much

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