
Gentle Dental Care

Information about Gentle Dental Care
Opening hours
- sunday: (closed)
- monday: 9h-18h
- tuesday: 9h-18h
- wednesday: 9h-18h
- thursday: 9h-18h
- friday: 9h-18h
- saturday: (closed)
Gentle Dental Care is a long-standing group of dental practices offering patients excellent treatments and customer service. Our main aim is to offer the best dentistry in a gentle, caring manner tailored for each individual. We have been a family-run business since 1983, building up a great reputation in the Croydon and Bromley areas.
Our comment from Best Dentists about Gentle Dental Care:
Gentle Dental Care is renowned for its exceptional dental services, prioritizing patient comfort and satisfaction. Many clients have expressed their positive experiences with the warm and professional staff, making visits to the clinic a pleasant affair.
Here are some highlights from customer feedback:
- Dr. Faisal and the entire team are known for their gentle and caring approach, ensuring all procedures are explained thoroughly and comfortably.
- The clinic boasts a friendly atmosphere where patients of all ages feel welcome, making it particularly suitable for families.
- Many clients appreciate the focus on creating a stress-free environment, especially for those with dental anxiety.
- The team consistently receives praise for their professionalism, attentiveness, and the high quality of care they provide.
With a commitment to top-notch service, Gentle Dental Care is dedicated to enhancing smiles and ensuring every visit is a positive experience for their patients.
Services and Treatments
Gentle Dental Care: Reviews
Fantastic experience: Good.
Thank you
Fantastic experience: Dr Faisal and his team are so gentle,caring and professional. He explains everything clearly with so much care. The name of the practice is very appropriate, Gentle Dentist. I would recommend them to anyone who lives in the area.
Fantastic experience: The staff was very friendly and I was treated respectfully. The dentist, was very kind to listen to all my concerns, and advised me accordingly.
Dear Isheka,
Thank you for your kind words. We are delighted to hear about your positive experience with our staff and dentist. Your satisfaction is our top priority, and we truly appreciate your support.
Regards,
The Team
Fantastic experience: very professional and well behaved
Fantastic experience: Helpful and did an impossible job excellently. Really sympathetic and patient, explained things clearly.
Fantastic experience: I am extremely happy for your services. The dentist and staffs were very friendly, polite and kindness.I followed their's instructions and advice.
Fantastic experience: I just loved the service. Thank you so much.
Fantastic experience: I am always impressed with the care and professionalism I always receive. The staff are friendly and welcoming,making my son feel at ease throughout the appointment
Dear Sherifat,
Thank you for your kind words. We are delighted to hear that you and your son had a positive experience and felt at ease during the appointment. Your satisfaction means a lot to us.
The Team
Positive experience: Dr Faisal,is a friendly dentist,but at the same time very explanatory of what he's doing.
Dear Clifford,
Thank you for your kind words about Dr. Faisal. We are delighted to hear that his friendly and informative approach made your experience positive. We appreciate your feedback and look forward to serving you again.
Best regards,
The Team
Fantastic experience: Amazing dentist I'm a nervous patient and they maid me feel so at ease,they have fixed my smile,I can actually smile now thanks to them thankyou for my smile deffo best dentist I've ever been too
Dear Lisa,
Thank you for sharing your kind words. We are delighted to know that you felt at ease and are happy with your smile. Your confidence means everything to us, and we deeply appreciate your feedback.
Kind regards,
The Team
Fantastic experience: Another seamless appointment with Dr Faisal. His demeanour and character are wonderful and put you at ease. He takes time to explain and ensures that the routine checkup was a happy experience. My daughter attended with me and she has become very comfortable about her visits to the dentist. I am grateful to all at Gentle Dental for their care and professionalism. They create a wonderful atmosphere that my daughter looks forward to her regular appointments.
Dear Asif,
Thank you for sharing your experience. We are delighted to hear that you and your daughter felt comfortable and well-cared for during your visit with Dr Faisal. Your kind words mean a lot to us.
The Team
Fantastic experience: Really love this dental surgery. My whole family attend here. We visit DR FAISAL, hands down the best dentist we have ever seen. Great with children and patients he really takes his time and educates us with oral hygiene etc. whenever I have an tooth infection and need an emergency appointment the surgery really helpful and book me in. The surgery really clean and the receptionists are really kind and helpful. We’re never going anyway else .
Dear Anne,
Thank you for your kind words. We are delighted that your family feels well cared for and appreciates the efforts of Dr. Faisal and our team. Your lovely feedback means a great deal to us.
The Team
Fantastic experience: I recently visited. I was impressed by their professionalism and general care. The staff were friendly and welcoming. I highly recommend.
Dear Su,
Thank you for your kind words. We are delighted to hear about your positive experience, and your recommendation truly means a lot to us. We look forward to welcoming you again in the future.
The Team
Fantastic experience: Had a very good experience at Gentle Dental Care after going there for the first time yesterday. I have had an issue with a wisdom tooth and Dr Faisal ran me through exactly what the issue was, what could happen further down the line, and prescribed me what I needed to fix it. He was eager to help, which isn’t common in my experiences.
Dear Benedict,
Thank you for taking the time to share your positive experience. We are delighted to hear that Dr. Faisal was able to provide you with clear insights and effective care for your concern.
Kind regards,
The Team
Fantastic experience: As someone who was afraid of the dentist for more than 40 years, I have been delighted with all my visits to Gentle Dental Care. I highly recommend the whole team
Dear Ram,
Thank you for sharing your kind words and for recommending our team. We are truly pleased to know we could help make your dental visits a positive experience.
Kind regards,
The Team
Fantastic experience: I would recommend this dentist as they r polite good manners nice greeting, also on time with seeing dentist man unless emergency, very clean too staff r brilliant
Dear Lisa,
Thank you for your kind words. We are delighted to hear you had a positive experience and appreciate your recommendation. Your satisfaction is very important to us, and we look forward to serving you again.
The Team
Fantastic experience: Very friendly professional staff put me at ease very helpful top service as a very nervous person they put my fears at ease no pressure they help you decide what's best for you would recommend this practice 100% Dr.Mahsa was so caring advice was sooo spot on made sure I was happy with my final out come so reassuring completely satisfied and top dentist
Dear Myra,
Thank you for sharing your kind feedback. We are pleased to know that our team could provide a comfortable and supportive experience for you. Your recommendation means a great deal to us.
Kind regards,
The Team
Fantastic experience: Had a pleasant visit at Gentle care My dentist Avinash was great..... Giving me a detailed explanation of why my tooth could not be saved and offering first class service.
Dear Simba,
Thank you for sharing your experience. We are pleased to hear that Avinash provided you with detailed explanations and excellent service. Your satisfaction is important to us, and we appreciate your kind words.
Kind regards,
The Team
Fantastic experience: My entire family has been with Gentle Dental Care Whitehorse Lane, Croydon. And the staffs are amazing Dr Fizar has been wonderful throughout.
Hello Jennifer, thank you for your great feedback, they are greatly appreciated and your comments have been passed on to the team at our Whitehorse Practice. We hope your next visit will be as pleasant as rest have been!
Fantastic experience: I like the good customer care ,good hygiene and not waiting for long I have been with gentle gentle care since they opened and I would recommend them
Dear Irene,
Thank you for the feedback. Your support is greatly appreciated. We're always here to provide the best services.
Best wishes,
The team
Fantastic experience: It has been a true pleasure being under the care of Dr. Mahsa. Her professionalism, warmth, and genuine concern for her patients have always stood out. She consistently delivers high-quality care with a gentle and compassionate approach, making every visit comfortable and reassuring. The team at Gentle Dental Care has always been wonderful, and Dr. Mahsa has played a key role in creating that positive environment. I’m saddened to see her move on, I’m incredibly grateful for the care she’s provided and wish her all the very best in the next chapter of her career.
Thank you so much Rach for your rating, we hope to see you again in the near future!
Fantastic experience: Great dentist , but she is leaving so sad
Dear Peter,
Thank you for sharing your feedback. We understand your feelings and appreciate your kind words about our dentist. Rest assured, we are committed to ensuring you continue receiving excellent care.
Best regards,
The Team
Negative experience: I arrived with pain and left with untreated pain..not a good experience...sorry
Fantastic experience: I am always happy and pleased with the Care and support from the dentist and staff at my local Gentle dental care clinic. The dentist is highly recommended all the long.
Dear Naomi,
Thank you for your kind words and recommendation. We are delighted to know that your visits have consistently been positive. Your trust in our care means a great deal to us.
Kind regards,
The Team
Fantastic experience: Very friendly staff and dentist. Waiting time is short.
Dear Agnes,
Thank you for your kind words. We are delighted to hear you had a positive experience with our staff and dentist. Your satisfaction is our priority, and we appreciate your feedback.
Best regards,
The Team
Fantastic experience: Been going to gentle dental for many years now and have always had the best attention. Doctor Faisel always keeps me informed of state of teeth and gums very good service and follow ups.
Dear Neil,
Thank you for your kind words and for being a loyal patient over the years. We are delighted to hear about your positive experience and will ensure Dr. Faisel receives your compliment.
Kind regards,
The Team
Fantastic experience: Mohammed and Lucy, Great service and hospitality. See you in 6 months time
Dear Dwight, thank you for your positive feedback. Mohammed, Lucy, and the rest of our team are looking forward to seeing you in six months. Best, The Team.
Fantastic experience: I want to express my sincere appreciation for Dr Faisal. He is truly an outstanding dentist who consistently demonstrates professionalism, expertise, and genuine care. His polite demeanor and approachable attitude make every visit comfortable and stress-free. Dr Faisal always takes the time to thoroughly explain procedures and answer any questions I have, which I find very reassuring. What sets him apart is his dedication to patient care and his willingness to go the extra mile to ensure the best outcomes. He is knowledgeable, attentive, and genuinely committed to helping his patients maintain good oral health. I feel very confident and satisfied with the treatment I receive from him and highly recommend his services to anyone seeking a skilled and caring dentist. Thank You Simran
Dear Simran,
Thank you for your wonderful feedback about Dr. Faisal. We are delighted to hear that his professionalism and dedication have made your visits comfortable and stress-free. Your recommendation means a lot to us.
Kind regards,
The Team
Fantastic experience: I had the pleasure of being followed by Dr. Lance and I must say that I have lost my fear of going to the dentist☺️, I can say that he is very careful to make you feel good and very friendly but above all very good at his job. Highly recommended.
Dear Kudret,
Thank you for your review. We are pleased to hear that you had a positive experience with us. Your feedback is invaluable and encourages us to continue providing excellent service.
Kind regards,
The Team
Fantastic experience: Always so nice :)
Dear FallenRascal,
Thank you for your kind words. We are delighted to know you had a positive experience and truly appreciate your support.
Kind regards,
The Team
Fantastic experience: Dr Faisal always provides me and my daughter with the best customer care and service and it is always a pleasure to go to our appointments with him. I would highly recommend Dr Faisal as a trusted and experienced dentist.
Dear L,
Thank you for sharing your wonderful experience with Dr. Faisal. We are pleased to hear that you and your daughter feel well-cared for during visits. Your recommendation is greatly valued.
Kind regards,
The Team
Fantastic experience: Starting from the receptionist and all the other staff was really friendly. My dentist I've know for a number if years, he has always the professional and I trust him 100%. He always explain my dental situation and the best way forward. I am very relaxed with him.
Dear Marjorie,
Thank you for sharing your kind words. We are delighted to hear about your positive experience with our team and your dentist. Your trust and satisfaction mean a great deal to us.
The Team
Fantastic experience: Mohammad Faisal is a good dentist. I would definitely recommend this practice.
Dear Gladys,
Thank you for your kind words and for recommending our practice. We are delighted to hear about your positive experience with Mohammad Faisal. Your feedback motivates us to continue delivering excellent care.
Regards,
The Team
Fantastic experience: Very good quality treatment as normal a pleasure to be in such capable hands
Dear Gordon,
Thank you for your kind words. We are pleased to hear that you are satisfied with the quality. Your feedback inspires us to maintain our standards.
Regards,
The Team
Fantastic experience: The Receptionist Angelica always friendly and Dr Faizel always puts me at ease and explains any treatment that I need and reassures me as I suffer from anxiety. He also offers advice on how to look after my teeth.
Dear Abby,
Thank you for sharing your kind words. We are delighted to know Angelica and Dr. Faizel made your visits more comfortable and reassuring. Your feedback encourages us to continue providing excellent care.
The Team
Fantastic experience: Been a patient with Gentle Dental Care for over a decade and have always been impressed and satisfied after my appointments. The staff are very professional and friendly, compassionate and helpful.
Dear Nicole, your enduring trust in us is highly appreciated. We're always dedicated to providing professional and compassionate services. Thank you for your kind words. The team
Fantastic experience: I felt very relaxed because everyone at the surgery was very friendly. Dr Harini was very informative and took time to explain the treatment options. I didn’t feel rushed and thank you all for your wonderful care . See you soon.
Dear Bibiana,
Thank you for your kind words. We are delighted to hear that you felt relaxed and well cared for. Your feedback encourages us to continue providing attentive and friendly service.
Kind regards,
The Team
Fantastic experience: The service was excellent. Always there to see what ever my needs are when I call thank you.
Dear Loryns,
Thank you for your kind words. We are glad to hear our team could meet your needs and provide excellent service. Your feedback motivates us to continue delivering quality support.
Regards,
The Team
Fantastic experience: Dr Faisal is the best dentist I ever seen , very talented doctor, I highly recommend this dentist .
Dear Lena,
Thank you for your kind words and recommendation. We are thrilled to hear about your positive experience with Dr. Faisal and will share your feedback with him.
Best regards,
The Team
Fantastic experience: Great treatment as always from Gentle Dental Care.
Dear David,
Thank you for your kind words. We are delighted to hear that you consistently have a great experience with us. Your support means a lot to our team.
Kind regards,
The Team
Fantastic experience: Friendly very professional I have been coming here for years
Dear Ratman 23,
Thank you for your wonderful feedback! We're delighted you enjoyed our diligent service. Your satisfaction is our priority.
The team
Fantastic experience: My experience was nice they made me feel comfortable and welcome
Dear Ann-Marie,
We sincerely appreciate your feedback. Thank you for choosing our services and we look forward to serving you again soon.
Best regards,
The team
Fantastic experience: Faisel and his team were superb with my treatment. I would have no hesitation in recommending them.
Dear Michael,
Thank you for your kind words. We are delighted to hear that you had a positive experience with Faisal and his team. Your recommendation means a lot to us.
Warm regards,
The Team
Fantastic experience: Children team super very kind and friendly and approachable. Positive experience overall (reception to dentist) Thank you very much. Recommend ****
Dear Rocio,
We're delighted to know that you found our staff friendly and appropriate for children. Thank you for your positive feedback!
The team
Fantastic experience: The best Dentist in London. Always seen on time and the staff are very professional and caring and courteous. Highly recommend this dentist
Dear Darren,
Thank you for your kind words. We are delighted to hear about your positive experience with our team and truly appreciate your recommendation. Your feedback motivates us to maintain our high standards.
Kind regards,
The Team
Fantastic experience: Best dentist, best care very happy wth the sevice provided
Dear Zuleyha,
Thank you for your kind words! We are pleased to know you had a positive experience with our care. Your satisfaction motivates us to continue providing excellent service.
Kind regards,
The Team
Fantastic experience: Professional, caring, friendly service from the dentist and staff
Dear Amy,
Thank you for your kind words. We are delighted to hear about your positive experience and truly appreciate your feedback. Your support means a lot to us.
Kind regards,
The Team
Fantastic experience: Dr. Faisal is an excellent and trustworthy dentist. He clearly communicated my dental plan and was compassionate throughout my treatment. Highly recommended.
Dear Lorraine,
We appreciate your kind words about Dr. Faisal. His dedication to patient care is indeed commendable. Thank you for your recommendation.
The team
Fantastic experience: Amazing service from entry until departure. The Dentist is the best I have had since 2005
Dear Dave,
Thank you for sharing your experience. We are delighted to hear that you were so satisfied with our service and care. Your feedback encourages us to maintain our high standards.
Kind regards,
The Team
Fantastic experience: I highly recommend Gentle Care Dental on Whitehorse Road! The attention to detail and level of care were amazing. The dentist was very caring and patient, making me feel completely at ease throughout the visit. The customer service was excellent—friendly, professional, and welcoming. I 100% recommend this place if you’re looking for gentle, high-quality dental care.
Dear Gladys,
Thank you for your wonderful review. We are delighted to know you felt at ease and appreciated the care you received. Your recommendation means a lot to us, and we look forward to seeing you again.
The Team
Fantastic experience: Doctor mahsa and nurse lavin I was very happy
Dear Fitzroy,
Thank you for sharing your kind words. We are delighted to know that Doctor Mahsa and Nurse Lavin provided care that made you happy. Your feedback encourages us to maintain our dedication to excellent service.
The Team
Fantastic experience: I've got the best dentist ever, and how delighted was I when I first saw his male dental assistant his mannerism is very good and he's very polite. Great team I love each visits.
Dear Lavena,
Thank you for your kind words. We are delighted to know you enjoy your visits and appreciate our team’s efforts. Your satisfaction is our priority, and we value your continued trust.
Regards,
The Team
Fantastic experience: I’ve been registered at Gentle Dental Care since at least 1998. The entire team are extremely kind and caring from the receptionists to the dentists. I won’t be moving anytime soon. I should mention that I used to get really anxious about attending dentist appointments but that is no longer an issue as any recommended treatment is explained fully and with enough detail for you to make an informed decision. Thank you for all you do and keep up the amazing work !
Dear Justine,
Thank you for your loyalty and kind words. We're thrilled to hear about your positive experiences with our skilled team. We look forward to serving you in the future.
The team
Fantastic experience: Dr Faisal was amazing as usual
Dear Deborah,
Thank you for your kind words. We are delighted to hear about your experience with Dr. Faisal. Your feedback motivates us to continue delivering exceptional service.
Kind regards,
The Team
Fantastic experience: Had a great experience- My daughter had a filling and the dentist and dental nurse were excellent. very kind patient and knowledgeable.
Dear Sav,
Thank you for sharing your positive experience. We are delighted to hear that your daughter received excellent care from our team. Your kind words mean a lot to us.
Regards,
The Team
Fantastic experience: Great personnel. Very good approach to children.
Dear Agnieszka,
Thank you for your kind words. We are delighted to know you had a positive experience and appreciated our team's approach towards children. Your feedback means a lot to us.
Kind regards,
The Team
Fantastic experience: Lovely staff providing excellent care. We went for kids check-up day and received fun goodie bags with info about cleaning teeth. A great experience, definitely will come again!
Dear Lucia,
Thank you for your kind words. We are delighted you and your kids had a great experience and enjoyed the check-up day. We look forward to welcoming you again in the future!
Regards,
The Team
Fantastic experience: Very happy with the outcome of my teeth and the service that was provided was very excellent always happy with my treatment at Gentle Dental Care with Dr Mohammad he’s amazing. 10/10
Dear Rushel,
Thank you for sharing your wonderful feedback. We are thrilled to hear about your satisfaction with the results and service provided by Dr. Mohammad. We truly appreciate your kind words.
Kind regards,
The Team
Fantastic experience: Helpful informative and quick to see me
Dear Keiran,
Thank you for your kind words. We are pleased to know that you found our service helpful, informative, and efficient. Your satisfaction is our priority, and we look forward to assisting you again.
Best regards,
The Team
Fantastic experience: Another great experience with staff who are warm and friendly. Dr Faisal always takes time to listen to any concerns and issues I have about my teeth. Thank you Dr Faisal for the top quality work carried out on my teeth! I can smile with confidence .
Dear Ghazala,
We're thrilled to hear about your positive experience. Thanks for acknowledging Dr. Faisal's professionalism. See you soon!
The team
Fantastic experience: Friendly and down-to-earth, always professional, i have no complaints !
Dear Gin,
Thank you for your kind words. We are delighted to know that you had a pleasant experience. Your satisfaction is our top priority, and we look forward to serving you again.
Kind regards,
The Team
Fantastic experience: All staff very friendly and welcoming, seen pretty quick and dentist practioner very good with children made feel at ease.
Dear Shannon,
Thank you for your kind words. We are delighted to hear about your positive experience and that our team made you and your child feel comfortable. We look forward to serving you again.
Kind regards,
The Team
Fantastic experience: Such a lovely dentist!! She was new, can’t remember her name now- but she talked through my teeth and made me feel really comfortable and heard. I felt quite emotional actually - I usually go to dentists where they don’t really talk to you and just want to get the job done very quickly Me and my family have found our new dentist!! X
Dear Alice,
Thank you for your kind words. We are delighted to hear you felt comfortable and well cared for during your visit. Your feedback will be shared with the team to encourage continued excellent service.
Regards,
The Team
Fantastic experience: I visited this practice on the 18/03/2024 The staff was very helpful I find the Dentist took his time what could be done He even another dentist to give a review Of what he told All in all very satisfactory And would recommend this practice
Dear Rickford,
Thank you for your kind words and recommendation. We are pleased to know you had a satisfactory experience and that our team could provide you with the care and attention you needed.
Kind regards,
The Team
Fantastic experience: Always a good experience at this clinic. Angelica is always so welcoming, and my appointment today with Dr Mahsa was great. She understood my issues, was not judgmental and suggested and arranged alternative treatment for me. Five star!
Dear Richard,
Thank you for your kind words. We are delighted that Angelica and Dr. Mahsa provided you with such a positive experience and attentive care. We deeply appreciate your feedback and always strive to deliver the best service.
The Team
Fantastic experience: My experience was pleasant. My appointment was carried out with care and expertise by Dr. Lance and his assistant.
Dear Yasmin,
Thank you for sharing your experience. We are delighted to hear that Dr. Lance and his assistant ensured your appointment was handled with care and expertise. We truly appreciate your kind words.
Regards,
The Team
Fantastic experience: Dr Mahsa was so helpful explaining to me step by step the process and giving me the opportunity to discide what is the best thing to do.Great work! More than happy
Dear Linda,
Thank you for sharing your kind feedback. We are delighted to hear that Dr. Mahsa provided you with such thorough guidance and support. Your happiness with our service truly means a lot to us.
Kind regards,
The Team
Positive experience: Warm and caring staff. I was a nervous patient as I had not visited a dentist for over 10 years, but was made to feel at ease. I was seen by Dr Harini she made my experience pleasant. Thank you.
Dear Jo,
Thank you for your kind words. It is wonderful to hear that Dr. Harini and our staff made your visit comfortable after such a long time. We look forward to assisting you again in the future.
The Team
Fantastic experience: Such a lovely dentist! She was very understanding and helped me through my nerves as im petrified of the dentist but she definitely made me feel more comfortable! Definitely recommend! ☺️
Dear Jordanne,
Thank you for your kind words. We are delighted to know that our dentist was able to provide you with a comfortable experience despite your nerves. Your recommendation means a lot to us.
Regards,
The Team
Positive experience: A friendly and caring environment my second visit and really liked it. Thank you.
Dear Abdulwahab,
We are delighted to hear you enjoyed your visit. Thank you for your kind words. We continuously strive to provide a welcoming atmosphere for our valued guests.
Warm regards,
The Team
Fantastic experience: Fabulous team from reception to Dentist . Very friendly and informative. Many thanks
Dear Clare,
Thank you for your kind words. We strive to provide friendly and informative experiences for all our clients. We look forward to serving you again soon.
Regards,
The Team
Fantastic experience: Dentist Mahsa is the best dentist I ever had. She is a true professional who takes her job very seriously and wants the best for her patients it feels. When I was told that she would no longer be there for my 6 months check up, I was devastated. Wish you all the best for future endeavours, Dentist Mahsa.
Dear Herta,
Thank you for your heartfelt words about Dentist Mahsa. Your feedback captures her dedication perfectly. We appreciate your understanding and wish Dentist Mahsa success in her new journey. We are committed to providing excellent care with our continued team.
The Team
Fantastic experience: Thanks for everything very helpful dental care
Dear Setara,
Thank you for your kind words. We are delighted to know that our dental care services were of help to you. We are committed to providing excellent care and appreciate your support.
Sincerely,
The Team
Fantastic experience: I had a left back molar (wisdom tooth) removed. The removal was done with care and as painless as possible, each step of the procedure was explained to me. I have forgotten the name of the female dentist.Thank you for putting me at ease and your kind care.
Dear Deane,
Thank you for your kind words. We are delighted to hear that you felt at ease and received the care you deserve. Your satisfaction is our priority, and we are grateful for your feedback.
Kind regards,
The Team
Fantastic experience: I use to come here went i was little I was very surprised that it was still open plus had my name down on your system I've had nothing but kindness, caring, polite, amazing, kindhearted people like the receptionist most importantly my dentist Definitely would recommend my family + friends to come here as it is such an amazing dental practice
Dear Frances,
We are delighted to know that your experiences with our team have been positive and nostalgic. Your recommendation means a lot to us. We look forward to welcoming your family and friends.
Warm regards,
The Team
Fantastic experience: Thay are very professional, patient and I feel that I am in safe hands.
Dear Marek,
Thank you for your kind words. We are glad to know you feel secure and well taken care of when working with us. Your satisfaction is our priority.
Kind regards,
The Team
Fantastic experience: I’m a nervous patient, but never stress going here. My dentist is lovely. All staff are very friendly.
Dear Kim,
Thank you for sharing your experience. We are pleased to know our team could provide comfort and care during your visit. We value your trust in us and are committed to maintaining a stress-free atmosphere.
Kind regards,
The Team
Fantastic experience: Just as their name implies, from the receptionist to the doctor, they were as gentle as can be. They were very polite and ready to support. Doctor Martha was terrific!! It is a great dental care unit to visit!
Dear Blessing,
Thank you for your kind words and for recognising our team's dedication. We're delighted to hear about your positive experience with our dental care unit.
The Team
Fantastic experience: Review by Harsha Popat: I came for treatment at Gentle Dental Care 391 Wikham Road, Croydon last week for 3 appointments. The surgery reception was very clean and the receptionist friendly . The waiting room was also very clean and inviting....hot and cold drinks were available. The waiting room has nice pictures soothing to the mind like the name of the dental practice. I did not have to wait too long to be seen. The dentist room was amazing! It had a view of a beautiful garden.I was used to four walls in my local surgery in Hillingdon. The room had the latest equipment machine.The wall was covered with qualifications of Dr Mishal Sachdev and I was resured that I was in the best place! I saw different dentists to cover a different area in my gums and teeth. Everything was explained to me before the treatment was done. The tooth canals search was quick I did feel any pain or too much discomfort. The staff are very professional and I was happy with all the three appointments. I intent to return after a couple of months to do more work on my teeth. I went to my local dentist.The reception is ancient,same as it was twenty years ago.The wooden bench in the reception is the same. The dentist room is the same! The four walls with nothing are the same! That dentist suggested I take out my wisdom tooth.... quiet the opposite advise given at Gentle Dental Care.Since I have osteoporosis I should not take out the tooth. Instead root canal was found to preserve that tooth n another tooth too. I am grateful to the staff of the surgery to take care of my teeth and my smile too
Dear Harsha,
We deeply appreciate your kind words and are thrilled to hear about your positive experience with us. We are committed to providing top-notch care in a comfortable environment and look forward to welcoming you back soon.
Warm regards,
The Team
Fantastic experience: Dr Faisal did a amazing skilful job replacing a crown that came away..I'm very pleased with the outcome come. Edward Charnock.
Dear Ted,
Thank you for your kind words. We are delighted to hear that you consistently have a positive experience with us.
Warm regards,
The Team
Fantastic experience: I have been a patient for over 25 years, at Gentle Dental Care, with my whole family and we will continue to be patients at Gentle Dental Care. Staff are always welcoming. I get seen to on time for my treatments, my dentist Dr. Mohammad Faisal keeps me informed on all my treatments, making sure my wellbeing is of the utmost importance. Follow ups and up-to-date advice and guidance is always given. I will continue to recommend the practice to friends and family always.
Dear Victoria,
Thank you for your long-lasting trust and for recommending us to others. We are delighted to hear about your positive experiences with Dr. Mohammad Faisal and our team. We look forward to serving you and your family for many more years.
Warm regards,
The Team
Fantastic experience: Very good dentist, can get seen easily and on time. The staff are lovely and professional
Dear Sian,
Thank you for your kind words. We are pleased to hear that you had a positive experience with our team and appreciate your feedback.
Best regards,
The Team
Fantastic experience: Great communications from the Haling Park Road practice and particularly impressed by the dental work by Dr S Cepulis - tooth removal and filling as good as it gets !
Dear Richard,
Thank you for your kind words. We are pleased to hear that Dr. S Cepulis and our team on Haling Park Road provided exemplary service. We strive to maintain this level of care.
Warm regards,
The Team
Fantastic experience: My dentist is very polite and professional.
Dear Sophie,
Thank you for taking the time to share your positive experience. We are delighted to hear that you found our dentist polite and professional. Your satisfaction is our priority.
Regards,
The Team
Fantastic experience: The Dentist Dr. Faisal and their assistant dentists have been providing a very casual and friendly service to my children since the early ages. My children enjoy and look forward to attending his appointments. He makes the whole experience very gullible and accessible for my children. They don’t feel scared or frightened from the procedures and the credit goes to this dedicated team that allows them to feel at home every time we visit them. Dr. Faisal is a very experienced and methodical dentist, I recommend his services to specially mums with young children. They often award my sons with their famous superhero stickers that my children love. My baby loves attending their appointments because he knows he will get the Spider-Man sticker at the end. Thank you for treating my sons nicely. Miss Zafar Croydon
Dear Miss Zafar,
Thank you for your kind words about Dr. Faisal and our team. We are thrilled to hear that your children enjoy their visits and feel comfortable during their appointments. We look forward to welcoming you and your family again.
Regards,
The Team
Fantastic experience: I've always received excellent care from Dr Fisal at the Whitehorse Lane surgery, so much so that even though I moved home 200 miles away, I still come back to Dr Fisal for my checkups and any dental work I need
Dear Elaine,
Thank you for your kind words. We are delighted to hear about your continued trust in Dr. Faisal and are glad to know that you choose us despite the distance.
Warm regards,
The Team
Fantastic experience: I have attended Gental Dental Care for several years now and since Dr Faisal has been there the practice has improved greatly. Dr Faisal is very patient and has given myself and my wife very good service.
Thanks for taking the time and Dr Faisal is fantastic! We’re lucky to have him over the past decade
Fantastic experience: Gental Dental,Whitehorse road in Croydon,has been my dentists for some years now. Mohammad Faisal is my dentist and has provided a five star service on every visit. His dental work is excellent and his advice is of a very high standard an unbiased. He recently sorted out my wife-to-be's front teeth which were shocking,in time for our wedding when he found out she was getting married. It really made a fantastic difference, she was beaming with confidence, laughing and so relaxed,not like before. So thank you Mr.Faisal for making her day. I would highly recommend the services provided here,5* in my opinion.
Dear Morris,
Thank you for sharing your experience. We are delighted to hear that Mr. Faisal's work met your and your wife-to-be's expectations, especially on such a special occasion. Your recommendation means a lot to us.
Kind regards,
The Team
Fantastic experience: Gentle dental care is excellent. And their services are great. I have been with them for 10 years and will not want to change them to any other dentist. I will recommend everyone to register with them. Dr Faisal is my dentist.
Dear Gloria,
Thank you for your kind words and your loyalty over the years. We are delighted to hear about your positive experience with Dr. Faisal. We truly appreciate your recommendation and trust in our services.
Kind regards,
The Team
Fantastic experience: Lovely dentist and always a pleasure to see. No complaints!
Dear Dannii,
Thank you for your kind words. We are delighted to know you enjoy your visits. Your satisfaction is our priority.
Warm regards,
The Team
Negative experience: I needed antibiotics so I called Tuesday and said I would get a call back and didn't, exactly the same situation Thursday and Friday and told ill get a call Monday which I doubt will happen. I've been with this surgery 2 weeks
Thank you for reaching out. We’ve spoken to our reception team and unable with your details to locate you.
If you can email us your date of birth and full name on [email protected] we can look into this for you and support.
Fantastic experience: Mohammad Faisal is a great dentist always willing to listen and understand my needs. I’ve been with Mohammad for over 8 years. He is friendly
Thank you. Dr Faisal is great!
Fantastic experience: Friendly.. caring and helpful staff.. Dentist is always considerate, kind but professional wouldn't change this practice for anything..
Dear Antoinette,
Thank you so much for your support. We're delighted you had a positive experience with us. Your satisfaction is our top priority.
Best regards,
The team
Fantastic experience: Exceptional Service and Care! I recently visited Gentle Dental Care on Whitehorse Road and I couldn't be happier with my experience. From the moment I walked in, the staff were welcoming, professional and put me completely at ease. The clinic is modern, clean, and has a calm atmosphere, which really helped ease any nerves. The dentist was incredibly thorough, explaining everything clearly and ensuring I was 100% comfortable throughout my treatment. They were gentle yet highly skilled, making the entire experience pain-free and stress-free. The level of care and attention to detail was outstanding! I highly recommend Gentle Dental Care to anyone looking for a trustworthy and friendly dental practice. They truly live up to their name! ⭐️⭐️⭐️⭐️⭐️
Thank you for your kind and thoughtful words. We really try to serve everyone with this ethos. Appreciate you taking the time to compose such a sweet message
Fantastic experience: I have terrible dental anxiety and i have been so comfortable there. My dentist speaks positive affirmations to me whilst she is doing the work. If you need a comfortable setting for the dentist, this is the one
Dear Paige,
We are delighted to hear that you feel comfortable and supported during your visits. Providing a reassuring and positive experience for our patients is our priority.
Warm regards,
The Team
Fantastic experience: As always my visit to the dentist was very professional and welcoming.
Dear Susan,
We are delighted to hear about your positive experience. Providing a professional and welcoming environment is our priority. Thank you for your kind words.
Best regards,
The Team
Fantastic experience: May God Almighty increase the number of such wonderful doctors. He is a wonderful doctor, I recommend him to everyone. A beautiful doctor, I recommend it to everyone. He is very kind-hearted and compassionate and always helps people. God bless him
Dear Ersin,
Thank you for your heartfelt review and recommendations. We are delighted to hear about your positive experience with our doctor. Such words inspire and motivate our team to continue delivering exceptional care.
Regards,
The Team
Fantastic experience: Great place with amazing staff , Dr. Mahsa and Dr. Lavin took such great care of me and I am so grateful for their diligence and care.
Dear Adam,
Thank you for your kind words. We are delighted to hear that Dr. Mahsa and nurse Lavin provided you with exceptional care. Your satisfaction is our priority, and your feedback is greatly appreciated.
Kind regards,
The Team
Fantastic experience: Brilliant practice! Reception staff are extremely helpful & polite. The dentists are thorough and very gentle! Would definitely recommend the Whitehorse Road practice.
Dear Lou,
Thank you for your kind words. We are delighted that you had a positive experience with our team. Your recommendation means a lot to us.
Warm regards,
The Team
Fantastic experience: I had my routine hygiene appointment with Petra, she thoroughly explained everything, asked if I had any concerns and put me at complete ease from start to finish. Highly recommend!
Dear Skye,
Thank you for sharing your experience. We are delighted to hear that Petra provided an informative and reassuring appointment. Your recommendation is greatly valued.
Kind regards,
The Team
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