Manchester Dental Practice

Negative experience: If I could rate it lower I would Worst dentist practice I have ever been to. Most of the receptionists there are rude and make you feel stupid if you ask them any questions. The dentist was supposed to do a root canal for me but she couldn’t even get to the tooth bc apparently my jaw is not replaced right all other dentist have worked on my tooth just fine The dental assistant however was really nice and kind she made sure I was comfortable. And not to forget I have called them to get my X-rays sent to me and they told me to send an email as proof I have asked for them than I will get them. Than I waited for a day no reply so I called again the next day and they said they will talk for the dentist as they can’t access and they will call me back I didn’t get a call back so I had to call again and she said I had to wait 40 days?? I told her it was urgent but she didn’t care I know how clinics work it doesn’t take 40 days to access X-rays they just don’t wanna do their jobs. Hated my experience there never going there again!

Fantastic experience: Wonderful experience. Regular check ups, great service.10/10

Fantastic experience: A wonderful experience at Manchester Dental Practice with Dr. Mariam. She is such a breath of fresh air, instantly makes you feel comfortable, knew exactly what I wanted following a consultation and I couldn’t be happier with my composite bonding results. Would highly recommend.

Negative experience: I was removed from the patient registry without any prior notice, and there was no consideration given to the impact of COVID restrictions. When I called to explain my situation and ask for guidance, the receptionist abruptly ended the call instead of offering assistance. I’d like to clarify a few things regarding my situation. At the time of my last appointments, there were still COVID-related restrictions in place, along with changes to my work schedule, which meant I had to move some of the dates. Your reception team were very understanding and accommodating about this at the time, and I appreciated their flexibility. However, I was never informed that my registration could be removed or that I needed to rebook within a certain timeframe to remain on the patient list. Had I received any such warning, I would have arranged to attend as soon as possible. What’s most disappointing is that when I recently called to explain and ask for guidance, the receptionist ended the call abruptly instead of offering any advice or support. Regardless of policy, I don’t believe that’s how patients should be treated, especially after being with the practice for several years. I hope my feedback is taken constructively and that communication and patient care are reviewed moving forward. Kind regards,Vanessa Barrett

Fantastic experience: Amazing, my partner saw Dr Simmonds in an emergency case for severe pain and probably infection. She is kind, knowledgeable, and extremely efficient. We're very grateful to her for her help - this is an excellent dental practice and the reception staff were also lovely - thank you!

Fantastic experience: I wanted to write a review about the Hygienist at this practice, Lawrence Ockerby. He is such a caring person, if you have any concerns he goes out of his way to make you comfortable, he's very good at his job and happy to explain how you can improve your dental hygiene. I've been with Lawrence for around 2 years now, my teeth have seen the benefit of that. I'd highly recommend if you need help or advice to get an appointment with him.

Negative experience: PLEASE SEE IMAGE BRIBED ME TO REMOVE THIS REVIEW FOR MY REFUND I sent 2 queries regarding the fact I’m on the NHS list and you are charging full price to people and it needs resolving no one bothered to get back to my first one so I resent one still heard nothing back and then was advised that there’s a hygienist and a dentist and they basically choose whenever they want to charge you full price or not (not stable and helpful for anyone in NHS) what do you really think they are going to choose on every occasion UPDATE They are not understanding and not sorry more on the argumentative side and are ok with putting NHS patients under pressure and being fully willing to have you cancel appointments not letting you know it’s meant to be free because and avoid dentist for fees you can’t afford manager is only in 2 days quick with responses but not really useful responses as they are more argumentative and “we did it right” responses also now is basically saying if you do t do me a favour and take this down then I won’t refund you cancelled my appointment for tomorrow because I asked for my money back from the misadvise and now they’ve taken their response down to this review wonder why

Negative experience: I would avoid this place. Every time I arrive I don’t get seen till at least 10-20 minutes after with a couple time being 30-45 minutes, regardless of who I am seeing. I was late once (usually 10-20 minutes early, occasionally just on time), and they were unable to see me. Arrived at 10:11 and they have a 10 minute leeway. I called up and informed them due to temporary traffic lights I would be running slightly late. Funny thing, the receptionists were chatting and didn’t speak to me till until 10:15. Honestly, not worth the stress. Think I’m done at this point lol. I will be registering elsewhere in hopes of better service. As good as the dentists are, it’s best to find somewhere that would be more accommodating and understanding.

Fantastic experience: Great results by the hygienist very friendly and loads of information you wouldn’t know to help you keeping your teeth to the best potential

Fantastic experience: Amazing practice, immaculate with super friendly staff from the reception, assistants to the actual dentist. Luckily I have Philippa as my regular dentist and she is amazing at what she does, always polite, professional and does a fantastic job. I have referred a few people here as I wouldn't want to use anywhere else. Thank you team.

Fantastic experience: Simply fantastic, attended as a seriously nervous patient, had composite bonding and a wisdom tooth out. Pippa is amazing, really caring and explains eery step. I can not thank her enough. I can smile again.

Negative experience: I signed up as a new patient as they are close to my house. I booked my initial appointment as I was in a lot of pain and was hoping the dentist would come up with a good solution to fix the tooth and get me out of pain however as soon as I was seen, I was told I had to pull the teeth out and place an implant. The dentist didnt even take the time to have a proper look in my mouth and find out what the problem was. As I was hesitant to pull the teeth out, I was prescribed with some anti biotics and they even forgot to stamp my prescription. Fast forward, I decided to see another dentist and I was told a root canal treatment would work with 90% success rate. I did the root canal and I have not had any issues with it. I got the impression that the dentist didn’t care about my tooth and just wanted to pull the teeth out and charge me £3500 for an implant. It’s important to built trust with patience and exercise moral duties as a private dentist and not just think about money.

Positive experience: Usual type of multiple dental practice

Fantastic experience: Pippa was incredible, I highly recommend. She made me feel soo comfortable and was soo professional, not to mention how incredible my teeth look. I can’t thank her enough! Amazing dentist.

Fantastic experience: I had a great experience with Dr. Ussama Butt and the team. They did an excellent job cleaning my teeth, and everything was explained clearly throughout the process. During my next visit, he took a 3D scan to create custom trays for teeth whitening. I picked up the trays and whitening solution at the following appointment, and everything fit perfectly. The whole process was smooth, and I’m really happy with the way things were done. Highly recommend!

Negative experience: Avoid This Dental Practice – Poor Service & Unfair Policies I've been a patient at this dental practice for over eight years, having visited both its previous location near Debenhams and the current one in St. Anne's Square. Unfortunately, my experiences here have consistently declined, leaving me frustrated and disappointed. The reception staff lack professionalism, often responding in a robotic, scripted manner without genuinely listening to patients. It's not just a one-time occurrence, many other reviews reflect the same issues, including unanswered calls and abrupt hang-ups when raising concerns. My personal journey has been frustrating, starting with a botched root canal attempt during COVID. After enduring months of pain and waiting for an appointment, the first nurse admitted she lacked the expertise to continue the procedure. I was then booked with a more experienced nurse, who later informed me that the practice lacked the necessary equipment. I was left with no option but to seek urgent private care, despite initially relying on the NHS service. More recently, I had an appointment for a hygiene treatment that was scheduled six months in advance, during the Easter break week. As a full-time student managing deadlines, I would have greatly benefited from a simple reminder. However, the practice failed to send any confirmation or notification. Yet, when I missed the appointment, I immediately received a £30 penalty charge. Their booking system feels designed to fail patients, while many businesses today send automated reminders, this practice avoids them entirely, seemingly to maximise penalty fees. When I called to explain my situation, the receptionist refused to consider my circumstances. They stated that I must pay the penalty to return as a patient and even hung up on me. Upon calling back, there was no apology, only another vague assurance that I would receive a call on Thursday…. Naturally, that never happened. If you value professionalism, proper patient care, and a fair booking system, I strongly recommend looking elsewhere. This practice lacks empathy and accountability, treating patients more like financial opportunities than individuals seeking healthcare.

Fantastic experience: Been a customer here for about 8 years now. Excellent practice, always really friendly and welcoming staff & have always been accommodating when required. Just had a few fillings at once, thank you to Willow & Kirsty who turned what should have been an unpleasant experience, into a great one, with laughter and much numbness. I left with the ability to 1/2 smile, but at least it was a smile. Thank you guys, always a pleasure. Ry

Fantastic experience: As soon as Philippa Simons had finished rebuilding a broken filling, my first words were "that was an amazing experience!" I couldn't have been more honest. This was my first visit to the dentist in a VERY LONG time due to circumstances, and also i was absolutely terrified because of the last time i went. I believed the tooth was toast and just needed to come out, but she saved it to fight another day. Every aspect of the visit could not have been better. And even though going to the dentist isnt supposed to be a fun day out, the staff made it a close run race :) So glad i found a dental practice i actually want to go.

Negative experience: I would more likely recommend to visit another dentistry. It was not pleasant experience on each step. Be ready to wait a month for an urgent appointment and call everyday to check for cancellations. No one by the front desk is bothered to invite you for a treatment in such case. No one also is able to send you x-rays, doctors are not answering for queries. After all, they are rude. Excuse me, but you're not making a favour while providing paid services. I expect competitive level of service while paying competitive price. Are you not?

Fantastic experience: I’m the most nervous of patients and avoided the dentist for years after a horrible experience as a child with a dentist who, thankfully, is no longer allowed to practise. That left me with an irrational fear that’s stuck with me ever since, so I have avoided the dentist for most of my adult life. From the moment I explained this to Dr Phillipa Simons and her hygienist, they couldn’t have been more understanding. They took everything at my pace, reassured me throughout, and treated me like a person, not a problem to fix. Even though I needed some fairly lengthy treatment, they made it feel manageable. No pressure, no judgement. I genuinely feel like they’ve helped me take back control—and I never thought I’d say that about going to the dentist.

Fantastic experience: Fabulous results, from the first consulation to my finished smile! I am over the moon with what Dr Asif Saleem has done to my teeth. Anyone thinking of doing composite go to him! You won't be disappointed thankyou for my new smile rachel

Fantastic experience: Excellent service extremely friendly staff. Thank you for all your help, Julie xx

Fantastic experience: A huge thank you to Karan for my full upper dental implants. From start to finish I was given clear info about the procedure & pricing. I was an anxious patient but Karan made me feel very at ease & reassured in a very relaxed environment throughout. He was calm, kind, friendly & supportive & I received the best care. His attention to detail is second to non. I feel a lot more confident with my implants & it’s the best money I’ve ever spent. I would recommend Karan to anyone thinking of having dental implants, he’s the best. Thank you Karan & to your team also.

Fantastic experience: I’ve always had a fear of going to the dentist, especially for treatment however today was an exception. Massive thank you to Pippa and Brogan for making my visit a painless, stress free experience!

Negative experience: They seem to only be after your money! Everytime I've gone in they've tried to upsell me! They even refused part of my NHS treatment - they wouldn't do a clean and scale as they kept insisting I go to the hygienist (I've never needed the hygienist) even after I informed them I wasn't going to make an appointment. They also send emails that seem designed to scare you into making extra appointments, urgent ones that read as though you'll be in trouble if you don't get certain treatments - "your dentist needs to speak to you urgently about your treatment" type of wording. They are not interested in the standard service for NHS patients, they just want to get you in and out as quick as possible and unless you argue to get the treatments you are entitled to as a patient (2 x-rays a year, check up, and clean and polish each time) they will be very unlikely to give it to you. You're almost better off not having a dentist than going to these money grabbing scare mongerers. I'm glad I've managed to swap dentists!

Negative experience: Receptionists could be friendlier, one in particular with glasses and dark hair looked like she sucks lemons all day.

Fantastic experience: Jan made me feel so comfortable in the chair and took her time to talk to make me feel at ease Alicia Lydia Donner brogan now these ladies at the front just give me great energy every time I come Into the surgery!! Thank you ladies

Fantastic experience: My first time with the Manchester Dental Practice and couldn't praise Pippa enough. Lovely person and even better dentist!

Fantastic experience: I have been registered at this dental practice since 2017 and have consistently experienced exceptional service from the entire team, from receptionists to the dentists. The reception staff is consistently polite, and my dentist, Dr. Willow, is outstanding. She takes the time to listen to my concerns and provides thorough explanations before and after treatment. I hope that she remains at this practice, as it is impossible to find such a dedicated dental professional .

Fantastic experience: Went to see Pippa today and she’s absolutely amazing! I used to have the biggest fear of the dentist but I don’t even mind sitting in the chair now. She’s so nice and gentle and doesn’t make you feel like you’re being told off when you visit! If there were more dentists like Pippa there would be less people dodging the dentist! Thank you!

Fantastic experience: Fantastic dentist practice and lovely staff. 10/10

Fantastic experience: I had a great experience with dr saleem! He fixed my smile, making it more brighter and myself feel more confident. 5 STARS to him as he made me feel comoftable and informed.

Fantastic experience: Great dental practice & Dental care via Dr Masuda Matin Practice reception staff very welcoming too Many Thanks great dental treatment as well as Hygienist WK carried out

Negative experience: I recently moved and visited a new practice. I was told and shown via x ray that a filling had been overfilled and needed to be removed and re-filled and that I did not need a filling where Usamma Butt had told me one was required. The overfilled filling would have been done over a year ago, x rays since at MDP and he did not recommend to correct the filling despite there being no gap between two of my teeth. The last fillings I had at MDP resulted in me having TMD and being in pain for a few weeks. I have not experienced this at my new practice. The manner you are spoken to as a patient at MDP can be rude at times and I personally would not recommend this dentist. That said, the hygienists are all very professional and friendly.

Negative experience: Shame, i called in to book an appointment for 10:40 (the receptionist put down all my information). When i got there the receptionist seemed to be confused and couldn't find anything, she asked me to provide her with more details and fill a health form until i get called in. 45 min passed while I was waiting, people came after me and left before me. I eventually approached the other receptionist again, pointing out the unnecessary long wait, seemed confused and got me in within 5 min. Staff was friendly and apologetic, but there is a clear lack of communication, and maybe skills in managing appointments too. I thought its just me but after reading the reviews i am surprised how common this is. And before you reply to my review; it is not a coincidence when it happens that often, it is not a misunderstanding where there was no place for a misunderstanding, and no it is not because you were "very busy" as there was 3 people waiting other than me for the majority of time i was there, until it got busy.

Fantastic experience: Best dentist I’ve been to - Dr Masuda Matin is an asset to the practice. Fantastic treatment received with a friendly, reassuring and professional approach. MDP’s reception staff are also brilliant and, with a super central location, I would highly recommend if you are looking for a dentist in Manchester. Thank you!

Fantastic experience: An amazing experience with staff that are second to none Mariam belattar made me feel relax at each appointment and the work she did was fantastic. I would recommend the dental practice to everyone!!!!!

Negative experience: Booked in for appointment at 10:10 wasn’t seen till well after 11, was little explanation offered during the procedure. Not great experience at all

Fantastic experience: Great experience at this dentist, I'm a nervous patient and haven't been to the dentist in years but after having pain in my tooth booked an appt, they accepted NHS patients and didn't try and push me into paying private and the dentist was very understanding of my anxiety. Excellent service!

Fantastic experience: My dentist Mr Saleem is a very professional, articulate, positive and extremely helpful person. He has given me a service above and beyond expectations!! I have had unfounded fears of dentistry for a while and he has been patient and sensitive. The whole practice performs with a top level of professionalism - it's why I travel into Manchester from out of the area for my appointments here. I shall continue to use this practice with reservation.

Fantastic experience: As a nervous patient I’m always worried before a visit to the dentist and hygienist and today was no exception. I was greeted warmly by the hygienist who put me at ease straight away and talked through the procedure explaining what she was doing and that I was okay. The aftercare was given in a clear manner and all my fears were alleviated after the visit. The receptionists are always so friendly and helpful. Would highly recommend.

Fantastic experience: Patient : Kamran Akhtar I must compliment Manchester Dental Practice and Dr Asif Saleem and colleagues on how they have totally perfected my smile within 16 weeks! Being a nervous dental patient (I'm terrified of needles and injections), I've never thought about getting extra work done to perfect my smile even though I'm known as being a person who smiles a lot! However, a chance encounter whilst out and about highlighted that with Invisalign, in vast majority of cases there would be no need for injections! And that started me on this process. I spoke to a friend who suggested Dr Saleem and Manchester Dental Practice, and within 16 weeks of the first aligner, my smile has totally changed for the better. I cannot believe that within 16 weeks, my smile has been totally transformed as there were a lot of teeth that were out of alignment! Dr Saleem and his colleague's amazing work was very successful! The overall Invisalign process was totally painless, there was very slight and minimal discomfort when putting in and taking out the aligners, that's because the aligners apply pressure to move the teeth. They also gave me tips on how to put in and take out the aligners (which can be tricky at first). But the discomfort was more than manageable. Dr Saleem and team would see me every 4 weeks and ensure that the treatment was working as expected. My family and friends said that there's no way I could smile more, but I think since completing the Invisalign treatment, I think I am smiling more! I can't believe the massive change and transformation that my teeth have undergone in the last 16 weeks, my teeth look so much better, and my family and friends have even commented on how good they look! I would have no hesitation in recommending Dr Asif Saleem and Manchester Dental Practice with respect to Invisalign treatment. My advice, if you're thinking about it, arrange an appointment and have a chat, to see if Invisalign is right for you. And if you feel that you have the financial ability, then go for it. That's what I did, and I can honestly say I don't regret it one bit! Once again, thank you Dr Saleem and Manchester Dental Practice for perfecting my smile.

Negative experience: “I have been a patient at this dental clinic for a long time, but without giving me any notice or warning, they removed me from their patient list, even though I have a tooth that is still in pain. They had started a root canal treatment on that tooth, but it’s still painful. Their excuse for removing me was that I had made a short notice cancellation, even though I had to cancel due to a serious situation that arose.”

Positive experience: Not very flexible for new patients, and they require you to 1st pay for a check-up and then pay for an additional full dental plan before you're able to register, which wasn't explained upfront and felt a little scammy when compared to my previous experiences when registering with a dentist. The range is limited from an NHS perspective unless going with their private plans, and these plans aren't as competitive other dentists. After my visit, I asked them to remove from their system and was able to get a same day booking and register at another nearby dentist with a more competitive offering and flexibility on a patient by patient basis. The dentist and reception staff were very friendly, but I wouldn't feel comfortable recommding their services as a whole.

Negative experience: I had my teeth polished, and it wasn’t to the same standard as I’ve received at other practices. I visit the hygienist annually and the polish has always been effective in removing light tea staining that I get in between my bottom teeth. However, the stains are still there which suggest that those areas were not polished very effectively. I got in touch about this and they tried to sell me a different treatment initially! And then told me to email them (FYI the email address on their website kept bouncing, so they have a random hotmail). They never responded. Do not recommend.

Negative experience: Guys I understand your reply, but there was not misunderstanding there. You cancelled my appointment 2 times while I had a tooth infection. Then tried to blame me. You never called my phone. And surely I never replied. So I am happy you are really busy, but accept the fact you cannot cope with it! Went there for the first time for an emergency all good, they gave me antibiotics and another appointment to see what was wrong. Gave me an appointment for 1 week later, went to the appointment and the lady couldn’t find my data, after one hour (of me waiting ) they said they cancelled my appointment and they try to call-me ( statement not true as I never received any calls). Had an appointment today, I had to call them to cancel it, the lady rude-answer was: “We cancelled your appointment as you didn’t come to your last one” I obviously said that was impossible and explained the situation. She checked with her Colleague which said “ yeah he came to the appointment, but I tried to call him 30 minutes after (again not true) to give him an appointment at 11.30 on the same day, said I did reply confirming the appointment and just didn’t bother going. Use-full to say that on that day I was in the studio until 12? Last words she said, if you cancel today we won’t give you another appointment! Great customer service guys, keep going!!!!

Fantastic experience: Excellent dentists. Alicia on reception was really nice to me. Everyone very kind and courteous, highly recommend!

Fantastic experience: I recently attended as a new patient and was very impressed by the level of care I received. I am a nervous patient due to previous experiences at the dentist however everyone there couldn't have been kinder to me. The reception staff are extremely friendly both over the phone and in person and very willing to help you. Dr Mariam and her nurse Saira did everything they could to put me at ease during my appointment and explained everything. Genuinely couldn't recommend this dentists enough and can't thank them enough for their care

Fantastic experience: Exceptional service, all staff are super friendly and welcoming, cant recommend this place enough!

Negative experience: Scammers Beware!! I have never in my life had a dentist with such terrible customer service skills Recently I have had trouble getting a denture to be fitted correctly that looked out of place, Dr Saleem was made aware of my concerns about it but didn’t seem to be bothered. So I booked my next appointment for six months later and went home with a poorly fitting denture. I was polite to staff and Dr Saleem all the time I was there and have never ever been rude. I do recall making a poor review which I later remade as a good review because they called my review unfair! Lol but tbh that is whole point of reviews, it’s a way customers can give you fair feedback from someone’s experience in your dental practice. So take notes. Here I was thinking I’m set for an appointment in December but I was having some dental problems this week so had to call in to see if I could get an appointment. To my shock and horror they tell me that they have sent me a letter in June (a letter I definitely did not receive)and they have discharged me as a patient because of “communication breakdown” I then questioned why this has happened to the receptionist who then passed the phone to a very rude colleague who said she was “looking for it”….and I said why am i discharged? This is wrong you’re driving me nuts and she responded “well don’t speak to me then” and hung up the phone I tried to call back numerous times to have them hang up!!! To say I was disgusted is an understatement Also if I had not called up they could have covered themselves by the 2 months notice policy with their “letter” I never received sneaky people and the worst customer service I have ever experienced I will be taking this further to the British dental health foundation as I don’t believe you should be allowed to just discharge patients for your own personal hatred of someone who made a bad review especially a patient with a chronic illness that affects his teeth because of immune suppressant medication he has to take, who is between surgeries and has enough on his plate right now!!! Really made me sad because i didn’t ever have a communication breakdown with anyone. If a dentist didn’t like my review you could have switched dentist But you did the dirty and discharged me with no actual notice whatsoever Your pathetic “ill send you another one” when I told you I did not receive your letter Showed your lack of respect for me as a human being and a patient Highly narcissistic and I’m glad to be finding a new dentist soon so I don’t have to deal with such poor customer service. My honest opinion of the dentists here Well there is a man with Butt in his name who is the worst dentist I have ever met, I changed him to Dr. Saleem because of his lack of customer care. To now have Dr. Saleem do some dirty on me because he rushed my dentures and they didn’t fit right Both useless as what they present themselves as. Do not waste your time going here, they were only ever good way back when they had a practice near to market street, (yes I have been with these guys for a while!) the conditions were poor but the dentists there were nicer, unfortunately the receptionist staff have always been rude and they transferred them all to the new practice here which is aesthetically pleasing but staff need to get a grip and stop taking a review so personal and abusing your position to discharge me for making one. Highly unprofessional as you should be open to all reviews especially the bad ones that are as fair as humanly possible without swearing.

Fantastic experience: Good atmosphere and hospitality. Usually not comfortable at dental practices but the staff was very reassuring and comforting, Demi in particular. It really helps to have understanding people around when you struggle with oral hygiene.

Fantastic experience: I highly recommend Dr Philippa. She was very reassuring throughout my check up and helped calm my dental anxiety. She provided thorough advice and did not leave any questions unanswered. Thank you!

Fantastic experience: Philippa Simons is great - super friendly as are all the staff at the practice. She gives great advice 5/5

Fantastic experience: Been going there for about 12 years now. l like the place and the staff there are very nice. The hygienist lady is so wonderful and always more than happy to give advice. Great service all together.

Fantastic experience: I Was really nervous before my appointment but dr tendai calm me right down and nurse saira was amazing and Evan played some music for me to help me through the procedure can 100% say the best experience iv had with a dentist and has made me feel a lot more comfortable amazing dentist !!

Fantastic experience: The dentists are really kind and helpful. They recommend good things to do for your teeth. They are very helpful and compassionate to children and adults. They are very understanding. KC ( 8 years old)☺️

Fantastic experience: Doctor Masuda Matin treated me yesterday and a few weeks ago. I have had a fear of dentists all my life and neglected my teeth because of it. The treatment and comfort Masuda provided to me was amazing and I will be visiting the practice on a 6 monthly basis from now on. Thank you so much.

Fantastic experience: I can’t thank Dr Mariam enough. Her service was impeccable and she really made me feel comfortable and at ease. Can’t recommend her enough!

Fantastic experience: Dr Mariam Belattar and the whole team at the practice were amazing! I did Invisalign, whitening and composite bonding and at every stage of the process all my interactions with Mariam and all staff were excellent. Thank you for all the help and advice and for transforming my smile which I'm absolutely over the moon with!! If you want to start a new smile journey I'd recommend you get booked in and talk to Mariam and the team, you won't regret it!

Negative experience: Today my wife took my children to have their teeth checked, while the dentist was checking my daughter she asked him how often does he brush his teeth? my wife answers him 1-2 times a day, and the dentist in a rude tone started telling my wife: dentist, you have to have your teeth brushed twice a day, I already told her that the other time in a rude tone .My wife replies to him that every now and then she forgets to have them brushed twice a day because she is very busy with work and home, dentist replies to me it doesn't matter if she is very busy she has to brush her teeth twice a day. Then my wife begins to get annoyed by the dentist's behavior, my daughter understood the situation and started crying. Then my wife takes the children and leaves, I think this is no way to treat patients, I was very shocked.

Fantastic experience: Really great service. Come for a regular hygienist appointment with Lawrence. Great experience every time

Fantastic experience: Mariam was amazing during my appointment! So entertaining and full of energy, so happy with my dental clean. Excited to book back with her again. Thank you

Fantastic experience: Great dentist lovely receptionist and always gwt looked after very well

Fantastic experience: Really fab practice, great dentists! Reception staff always so friendly and helpful!

Negative experience: Unprofessional reception that seem not to be interested in supporting NHS patients. Called for registering with NHS twice and kept being told we are busy with other calls to be doing NHS registrations call us following day. Called back following week to only be told they are not taking more patients for two more weeks.

Fantastic experience: Wonderful, kind and caring staff. Dental practice is in a great accessible location. Couldn’t recommend more!!

Fantastic experience: Best dentist I’ve had, lovely team of people and always on hand to help

Negative experience: I'd broken my back tooth. 111 sent me there I seen Dr Asif saleem at King Court 2-4 Exchange Street Manchester M2 7HA. He didn't X Ray the situation. Or clean it . He just put a filling on it. I was in his room 5 minutes. Tue 27 fed. 11 o'clock. I was very unsatisfied with the treatment. And the fact that he didn't clean it. if I get an infection. I'll be sueing Manchester Dental practice. For negligence. And positive racial discrimination against the mental health patient. M.C.A. the Manchester artist and poet. Tus 27 of February.

Fantastic experience: Service with a smile is just what you want from a dentist! Would recommend Pippa and this surgery to anyone looking for a new local dentist!

Fantastic experience: Had an excellent hygienist appointment was very friendly with lots of great advice and good patient rapport

Fantastic experience: Reception staff are friendly and informative. Dr. Pippa was very thorough, gentle and reassuring. A really good experience.

Fantastic experience: Absolutely brilliant. My dentist Willow is amazing. Being very nervous she puts me at ease and is extremely patient with me. Would highly recommend and wouldn't want to go anywhere else. The girls on reception are lovely too. Also lovely clean and modern practice.

Fantastic experience: Pippa is the best dentist I’ve ever had. So kind and considerate whilst doing an excellent job of looking after my teeth. I highly recommend!

Fantastic experience: Dr Boardman-Owen has been my dentist for a while now and she is awesome. She explains things in detail, is professional and friendly. The surgery itself is great. Clean and a decent sized waiting area. Reception staff fantastic. All round good experience when you come here, thank you!

Fantastic experience: The staff at MDP were amazing. I had Invisalign treatment and to say I am ecstatic with the results is an understatement.!! I never thought I would get the finished result without any extractions but my wonderful dentist, Asif assured me it was possible and he monitored progress on a monthly basis. There was only very minor discomfort which didn’t impact me at all. I only wish I had done it years ago. Special mention for Leanne too who was so reassuring and very knowledgeable and if I had any questions they were answered efficiently. It is true to say that I have now found a practice where I will be going to for the foreseeable. Thank you Asif and Leanne x

Fantastic experience: The dentist and dental nurse I’ve just had were phenomenal. The appointment was for my little boy, and these two made him laugh and smile throughout his appointment… and he had to have an injection. Best dentist and dental nurse by far.

Fantastic experience: Wonderful dental practice. Wonderful Dentist Dr Saleem and super nice and kind staff in the desk.

Fantastic experience: Absolutely love willow and Kirsty and the rest of the staff - had Invisalign and composite bonds and couldn’t be happier! Great people, atmosphere, general experience! Very happy!

Fantastic experience: I had a filling with Philippa Simons and I was very nervous due to having traumatic experiences that are triggered by medical settings. Philippa listened to me, understood and took it very slow and steady. It went well and there was 0 pain or discomfort. Couldn’t recommend enough. So thankful!!!

Fantastic experience: Friendly and quick experience from both the desk staff and the dental staff - looks extremely clean and modern

Fantastic experience: Dr Willow is my go-to dentist and has been available for last minute appointments every time. If I have any pain she’s quick to respond to messages with advice and if needed she’ll book me in for an appointment straight away. Not only does she look after my teeth fantastically, she’s also done lip fillers and Botox on me too. 10/10 experience every time. If I arrive nervous, I’m quickly put at ease by Dr Willow and her fantastic nurse Kirsty. The rest of the staff are always very friendly and welcoming too. The best dental practice that I’ve joined!

Fantastic experience: Couldn’t recommend more! Receptionists are lovely and it is so quick and easy to organise an appointment. Left my treatment beaming, Willow sorted out my teeth with such care and efficiency and was so lovely and professional !

Negative experience: I have my children registered on this practice for years and I always get online remainders asking for filling e-form before appointments to save them time. I've got on appointment for myself months ago and I remembered ask the staff if I would get a email or txt msg like my children. The answer was "Yes, sure!" But in reality I've got nothing. Actually I've got an email saying I missed it ! And no chance to book another one. If they don't want addict people to their "online push" please cut the remaindes for EVERYONE but not just some of us. My feelings is if they offer you a NHS appointment they won't bother to try any sort of communication because they don't really want to serve NHS patients. This practice won't take any attitude to keep you as a NHS patient.

Fantastic experience: I recently had an outstanding experience with Masuda for my Invisalign treatment. All the staff was friendly, and Dr. Masuda’s expertise and attention to detail made the process seamless. I was talked to my treatments from start to Finish and this really eased my anxieties. The results exceeded my expectations, and I highly recommend their services for anyone considering Invisalign. Five stars without a doubt!

Fantastic experience: Truly professional, friendly and genuinely caring people throughout the clinic. Highly recommended.

Fantastic experience: Excellent dentist in city centre Manchester with really helpful and friendly reception staff. I've had several appointments and the dentist is always kind, professional and she explains the process clearly and always puts me at ease. The treatment has made a big difference to my confidence. Must mention her nurse Kirsty, she is a gem too. I highly recommend this practice.

Fantastic experience: My dentist Willow is first class! She is very thorough and explains everything to me clearly. All other staff members including reception are friendly and helpful and make you feel at ease. Great practice.

Fantastic experience: I had a wonderful experience at Manchester Dental Practice under the care of Dr. Willow! The reception staff were exceptionally friendly and helpful, adding to the overall positive atmosphere! I highly recommend this dental practice for their professional and welcoming environment.

Fantastic experience: Very professional feel to this practice. Those operating in the reception area are bright and friendly. We were very impressed with Kirsty and Saira. Clean and bright waiting area. Our dentist, Dr Willow, is chatty and particularly adept at relaxing patients. Needless to say her dental work is exemplary. I underwent a root canal treatment and it was painless. Also, especially given the city centre location, I have been very pleased with the charges for non-NHS treatment. Highly recommended.

Fantastic experience: Very easy to get an appointment and very kind team!

Fantastic experience: I’m very very happy with Laurence, he explained everything I need to do on my teeth and very gentle thank you so much x

Fantastic experience: Mariam and Saira have been taking care of me for nearly a year now since I first began my smile makeover. Not a single bad word to say. Always friendly, helpful, and supporting me the entire way to reach this amazing result. Really happy with how it turned out and would recommend them to absolutely anyone. Thanks again!

Fantastic experience: Really nice experience! The staff and dentists are lovely, I wouldn’t trust anyone else with my teeth.

Fantastic experience: Amazing staff, friendly and very professional, amazing quality of service, would recommend!

Fantastic experience: Fantastic dental practice, couldn’t recommend them more! The team are incredibly friendly and helpful. I was treated by Dr. Pippa and Safron who were both very professional and made the whole experience so easy for me. Special mention to reception for being so welcoming and working around my schedule to book the next appointment in!

Negative experience: Don't honour this practice with your custom. Very disrespectful and patronising towards their patients

Fantastic experience: Fantastic service for a nervous patient - Dr Pippa Simons talked me through everything she was doing and made me feel very comfortable - Thank you!

Fantastic experience: Just had an extraction which turned into a harder job than anticipated. Just wanted to say that all the staff were excellent in particular Dr Pippa who went out of her way to make it as smooth as possible. Many thanks!

Fantastic experience: The best dental visit I think I’ve ever had. Love how Pippa and Safron took care of the whole thing. Not like me to post about a dentist appointment but over the moon. Super friendly relaxed and professional. What more did I need. Thanks guys. Oh yeah and a shout out the girls on reception. ❤️ See you in 6 months

Fantastic experience: Friendly, helpful and professional staff all round. Promptly resolved my issue with an emergency appointment to rectify a dislodged (old) inlay that had been pulled out after eating treacle toffee! Very pleased with my treatment and put my mind at rest after a bit of a panic. After speaking to the lovely receptionist I was reassured that it should be fixed quite easily and quickly. Thanks to Willow the fantastic dentist and everyone at the practice, I very much appreciate your help and also the fabulous dentist who previously sorted a cracked front tooth months earlier during another emergency appointment at the same practice after recommendation from a family member (sorry I don't know who the dentist was as I didn't catch their name) who also did a great job! Modern, clean and impressive practice too! Thank you to everyone at Manchester Dental Practice, - great stuff all round!