Smile Tech Dental & Implant Centre
Information about Smile Tech Dental & Implant Centre
Opening hours
- sunday: 11h-17h
- monday: 10h-19h
- tuesday: 10h-19h
- wednesday: 10h-19h
- thursday: 10h-19h
- friday: 10h-19h
- saturday: 10h-19h
Dental Implant Surgery, Fixed Orthodontics, General and Emergency Dentistry, Invisalign and Aesthetic Treatments
Our comment from Best Dentists about Smile Tech Dental & Implant Centre:
Smile Tech Dental & Implant Centre in Bluewater is a highly regarded dental clinic that stands out for its exceptional patient care and professionalism. The clinic has earned praise from numerous clients who highlight the following aspects:
- Excellent emergency services: Several patients have expressed their gratitude for the prompt help they received during dental emergencies, often being accommodated on short notice.
- Friendly and caring staff: The team, including the receptionists and dentists, are frequently described as kind, welcoming, and compassionate, which helps ease the anxiety of nervous patients.
- Thorough and professional care: Many reviews mention the professionalism of the dental practitioners, noting their attention to detail and the comprehensive explanations provided throughout various treatments, from routine check-ups to complex procedures.
- State-of-the-art facilities: The clinic is noted for its clean, modern environment and efficient use of technology, which enhances the overall patient experience.
- Effective follow-up care: Patients appreciate the follow-up communication, ensuring they are recovering well after treatments.
Overall, Smile Tech Dental & Implant Centre is highly recommended by those who have experienced their services, making it a top choice for dental care in the area.
Services and Treatments
Smile Tech Dental & Implant Centre: Reviews
Fantastic experience: Smile Tech in Bluewater was my Saviour, I had been to my own dentist twice in 1 week for them to just take xrays but couldn't take my tooth out until the end of November! I was very emotional and in excruciating pain due to a cracked tooth there is no way I could go on another 41 days like this constantly living on pain relief and not sleeping or eating. I filled out the emergency form online for Smile Tech late Friday evening to receive a call back 8.45am the next day to give me an emergency appointment for that morning at 10am. Mary on reception was very helpful and friendly and Dr Raabia Nawaz who extracted my tooth informed me exactly what was going to happen every step of the way. She was very nice, gentle and understanding and got me out of pain. It wasn't cheap but its definatly worth every penny to be finally out of pain. I highly recommend Smile Tech, I would definatly use them again. They are open 7 days a week which is a bonus. I received a phone call today, day after my extraction to check on me that I was doing ok which I thought was really nice. No more waiting months for NHS dentist in an emergency Smile Tech are there to help and are very nice and friendly.
Fantastic experience: Excellent service from start to finish. Started with an emergency appointment and went on to sorting all my dental issues. Great staff very professional
Fantastic experience: I was carrying out some electrical works at Smile Tech and happened to mention a pain in my tooth that I've had for 22 years. I've seen two different dentists who failed to rectify the issue. Caroline asked if she and Dr Abbas Elhousseiny can look and they found the issue straight away. I asked them to pull the tooth and install an implant. My implant (tooth removal, bone graft and implant) was completed last week and I cannot believe the difference. I have no more pain and a new tooth that blends in so well. As someone who has always had bad experiences with dentists, I can honestly say that they are fantastic and I cannot fault them.
Thank you so much for the lovely review Chris (you did a great job on the electrics here too!) always lovely to see you have a great day!
Fantastic experience: Dr Raabia Nawaz is so professional. She is an amazing person and dentist. Makes you feel at ease the moment you walk into the surgery. Has a great sense of of humour too. Explains everything in detail and nothing is ever too much trouble, never rushed either. Thank you so much! Sian the Receptionist is very friendly and caring. Excellent communication via email and telephone, very quick at responding to emails. Thank you!
Thank you very much Nigel for this lovely review we will pass you comments to Dr Raabia and Sian and look forward to your next visit :)
Fantastic experience: Went for my check up and hygiene clean. Very efficient and friendly staff
Thank you Sheila for the great review. We hope to be of service in the future.
Fantastic experience: I highly recommend registering at Smile Tech Dental Clinic. 10 out of 10 for sure!!! I first had braces fitted on my teeth back in December 2023 by Dr Ali Elhousseiny at the Dental Clinic and since then my teeth have gotten much better and I’ve almost reached the desired results. All the members of staff are amazing and extremely friendly. Smile Tech truly is the best dental clinic. I come to the clinic each month to get my teeth checked and fitted with new and different parts of the braces by Dr Ali, Caroline and Avery. I had another monthly appointment back in June and July with Avery and Dr Bala, they polished my teeth and restored the bracket that I broke. I will definitely always stick with Smile Tech
Thank you Stanley we really appreciate your kind comments - have a great day
Fantastic experience: Convenient (open 7 days a week). Clean facilities and welcoming staff. Dental work was completed to the highest standards. Would definitely recommend.
Thank you for the lovely review Jenny we really appreciate the feedback
:)
Negative experience: So I went there for an emergency dental appointment for £85 because the temporary crown that was placed after the first root canal session in another clinic fell off and I went there to have it glued back or they can make me a new one. She told me it is £250 to glue it back?! That is quite expensive when others do it for £120 just to glue it back and she wouldnt even make me a new one because she said there wasnt enough time. The clinic was tiny and cramped and very chaotic. I didn’t feel like I was in a dental clinic. But one good thing is that the receptionists are nice and the dentist who saw me was also nice. It was just ridiculous to charge a patient £250 just to glue it back, also she did not really assess my tooth properly so the £85 I paid was not really worth it at all. We just talked for 5 minutes thats all. I just wasted my £85 up in the air. Too bad! When I really needed the money.
Hi Daisy, I am really sorry that you were not happy with your experience at Smile Tech, I have spoken to the dentist in question regarding this treatment because we only charge £189 to recement a crown or veneer (not £250). She said that there was a very small composite core build up under the temporary and that she could not recement the temporary, for this reason she built a full new composite veneer for you (usual cost is £349) with £100 discount because you wanted to leave with a tooth on the day. We cannot recement a crown or veneer if there is not enough stable material to attach it to. The dentist did say she agreed this in advance with you but if there was any miscommunication we are sorry for this. I am also sorry that you were not happy with the discounted treatment provided to you on the day and also that we were very busy that day and you felt cramped. We do try our best to treat all emergencies and offer a the best price for this so that all of our patients leave happy.
Fantastic experience: A most amazing experience at Smiletech in Bluewater. Friendly, professional team. I’d popped in there several times but didn’t commit to an appointment. Each time though, I was met with a smile and absolutely no pressure sales. I knew I’d be coming in eventually and I wasn’t disappointed at all. Everything was explained carefully and I was given options. I still got amazing service after turning down other upgrades (I’ll be back for those later). I’m usually anxious when lying down in a strange place… at smiletech, I fell asleep (that’s a big deal). Same amazing service when I popped in to get my whitening kit. I’m ashamed I can’t recall names but the service was perfect with everyone I met. Thank you guys See you again soon TG
Thank you so much for the lovely review Temi we really appreciate you taking the time to write it and will look forward to seeing you at your next visit
Fantastic experience: I am amazed by this company! Seriously amazed! I haven't been to ANY dentist since I was a child. I had a dreadful experience and i vowed to never visit a dentist. However a broken wisdom tooth, and a cracked molar left me in so much pain that I had to do something! So, mustering up every inch of bravery I could find, i went in and got an emergency appointment. The Dentist i saw was a lovely guy, he explained everything and gave me 2 options. I decided I wanted the teeth extracted, that could only be done by surgery. So I agreed to that, however I had to wait 2 weeks as the dentist was on leave. When the day came, I was terrified, however i went through with it! Apart from disliking certain sounds, it was all fine! I even had 2 embedded roots removed. My mouth was so numb, however 2 hours later I had feeling back. I ate soft food, had salt water mouth washes and took ibuprofen when I could. Now after 2 weeks, my mouth is virtually fine! It also feels a lot better. I've also had a follow up appointment and things are going very well. I've had some advice about next steps and that was also very helpful. So, thank you! Thank you for everything! I am pain free, my mouth and gums and teeth feel a whole lot better! Genuinely thank you! I appreciate that choosing a dentist is never easy, however I am an extremely nervous person, so trust me when I say this dentist will put you at ease. However don't take my word for it, go and see for yourself!
Dear Amanda, Thank you for taking the time to write this wonderful review we really appreciate the positive feedback and will relay your comments to the team - have a great day :)
Fantastic experience: I cannot fault the treatment I have received from the whole team at smile tech Bluewater, from my initial visit in Feb to the completion of my treatment today. It was a Friday, I was going on a long haul flight the following Tuesday, I had been in severe pain for a week or so, my regular dentist had performed a partial root canal a few days before, but by the Friday I was crying with the extremity of the pain, I was sure I would have to cancel my holiday. I called smile tech, they booked me in for an emergency appointment the same day. Dr Ali and Avory were fantastic, they are a great team, Dr Ali performed an emergency extraction to a molar with professionalism and expertise, my holiday was saved!!! I have just had my implant completed after several months of visits ensuring that the extraction site was healed and going through the processes required for the implant and crown. The reception team also need to be praised, they are always really friendly and always call me the day before an appointment. Thank you all
Thank you Ang for the lovely review we really appreciate it and will pass your comments on to the team. Hope you had a great holiday x
Fantastic experience: Kind staff very caring and professional service
Thank you Phil we really appreciate it
Fantastic experience: Such amazing and lovely staff. Had the scale and polish and teeth whitening treatment. Explained everything really well and went through aftercare with me
Thank you so much Mel x
Fantastic experience: Very thorough cleaning by the hygienist
Thank you Alan for the lovely feedback we really appreciate it
Fantastic experience: Had fractured tooth and had to make emergency appointment at Smile. Never been here before. Was a very good experience. Professional, caring and informative. Thank you.
Dear Pam - thank you for this lovely feedback we really appreciate you taking the time to write it. Have a great day :)
Positive experience: Dentist and hygienist were really lovely, I'm pleased with the result. I've only marked down because the price has increased so much in the past couple of years.
Dear Sophie,
Thank you for your valuable feedback - we have increased the price of the scale and polish by £10 since 2015 because our costs have increased so dramatically but I am glad you were happy with the service and we look forward to your next visit - have a great day
Fantastic experience: Nice and friendly service. I will go back there.
Thank you for your positive feedback Gokhan we really appreciate it
Fantastic experience: The staff here are very welcoming and friendly.
Thank you Sophie for the lovely review ☺️
Fantastic experience: I’ve never minded going to the dentist, always just thought they’re the same. Go in, keep your head down, wait until it’s your turn and awkwardly let someone investigate your mouth. But smile tech have created a completely different experience. I’ve had two implants and other minor fillings in the past 4 months all which been and gone without a single hitch. The reception team are more than helpful and clearly have a good relationship with the dentist. Shan consistently communicated what I’m having on each appointment, what I can expect as a patient and has been brilliant helping manage our diary’s. Dr. Abbas and Avory a well oiled and extremely professional duo. I’ve felt informed when iv been inquisitive, reassured when nervous and treated like the most important patient of their day (when I’m clearly not). A huge thank you to Smile Tech and the woman in charge, Caroline who has created not only an amazing team but a terrific dental practice. I wouldn’t recommend anywhere else. Alex
Thank you so much for taking the time to write this wonderful review Alex we really appreciate your kind words and Ill pass your comments to the team - have a fantastic day
Fantastic experience: I was seen on time, and treatment and advice was very helpful.
Thank you very much Rosemary for this lovely review we really appreciate it - have a great day
Fantastic experience: Went here with suspected broken crown and infection emergency appointment same day very thorough examination X-rays done no problem found no upselling ,just a bit of sensitivity to cold , was a relief ,but must say new equipment,nice surroundings ,professional people ,conveniently placed in bluewater reasonably priced .
Thank you very much Lees for this great review we appreciate the feedback and hope you have a lovely day
Fantastic experience: Having made my emergency on Sunday from the moment I arrived the receptionist welcoming and attentive. I was looked after the entire time by everybody was and made to feel at ease by Dr Rai. I would definitely recommend smile tech to anyone.
Thank you Keith for the lovely review. We hope we can be of service to you in the future.
Fantastic experience: Absolutely brilliant hygienist appointment a few days ago. She was a very gentle and caring hygienist and I will definitely be back
Dear Julia, Thank you for this lovely review Ill pass your comments on to our hygienist Sonia and we will look forward to seeing you on your next visit
Fantastic experience: Needed an emergency appointment for a wisdom tooth extraction.. phoned 10/o/c booked in at 11/30 Dr Ali .. absolutely brilliant care & attention and after care .. highly recommend. This is on a Saturday.
Thank you so much for taking the time to write this lovely review - I’ll pass your comments to Dr. Ali and we are so glad we could help on the day
Fantastic experience: Very helpful and friendly, would highly recommend them
Thank you very much Sarah have a great day
Fantastic experience: Last Friday I called Smile tech as I had pain in the left side of my mouth, the receptionist was very kind and booked me same day as an emergency. I saw Dr Abbas and Avory who were both excellent and very professional, they also made me feel at ease during the wisdom tooth extraction. I feel so much better for having it removed. Dr Abbas spent a lot of time with me and was very thorough and explained everything in detail especially the X-rays. I’m very thankful, they’re brilliant. The receptionist Manisha was professional and kept checking in on me when I was waiting. I 100% recommend Smile Tech!
Thank you Amie for this wonderful review I will pass your comments to the team we really appreciate your feedback :)
Fantastic experience: I see dr mani today for the startings of a root canal I was in so much pain and the infection had spread and was starting the beginning of an abscess, when I tell you this man and the lady with him are the best dentist I’ve ever seen I’m not lying I’m the most anxious paranoid nervous person and it’s the first time I’ve gone to a dentist and actually felt so at ease he has got me out of pain and done it so smoothly and with zero pain if I could afford to go to him every single time my god I would and if you have the money go to him you will not be disappointed I cannot thank him enough and hopefully will be able to wait it out long enough to have him do my full root canal rather than have it done on nhs I don’t trust anyone but him now amazing dentist staff are all so lovely receptionist is the sweetest lady thankyou so much dr mani truly you have helped months of pure pain im just amazed honestly made me so comfortable talked me through everything and the reassurance you would not find that on nhs ever
Thank you very much for this lovely review we will pass your comments to Dr Mani and the team and are glad that you have a great experience with us
Negative experience: Reply to your response: For anyone reading this, I encourage you to look up GDC No. 283025 in the dental register and assess for yourself whether his qualifications, experience, and university background support his claim of having fitted 6,000 implants. It’s worth considering why someone with such credentials would be working in a small clinic for someone else while mistreating clients. Your response is also extremely inaccurate. The doctor did, in fact, make rude comments, to the point where I had to ask him to stop—something you yourself heard. He never greeted me or asked what the issue was before making his remarks. His opinion on my implant is simply incorrect. At just almost 2 months post-procedure, the healing process is still ongoing, and my implant is progressing exactly as expected. I have consulted my surgeon—one of the leading experts in this field, recognized internationally for his work, teaching globally, and featured in multiple research studies—who has confirmed that there are absolutely no issues. It is disappointing that instead of offering constructive insight, your “dentist” chose to unjustifiably criticize another professional’s work. Perhaps he should focus on staying up to date with advancements in modern dental procedures rather than making baseless judgments. Additionally, his claim that my implant is failing is completely unfounded. Once my implant has fully healed, I will provide an update, including photos and my surgeon’s comments, so that you may share them with your dentist. This might serve as a useful reference and an opportunity for further training on how to assess an implant’s healing process in its early stages. Your response only further reflects the lack of professionalism demonstrated during my visit. ********* I recently contacted this clinic for an emergency appointment as my dental implant abutment had become unscrewed. The receptionist was lovely and managed to book me in for the same day, which I truly appreciated. However, my experience with the dentist was nothing short of shocking. Upon arrival, I checked in and was called in after a few minutes. I greeted the dentist ( Dr Abbas Elhousseiny )and his assistant, but the dentist didn’t even acknowledge me. I proceeded to explain my issue, yet he showed no concern or compassion. After taking an X-ray, he immediately asked where and when I had my implant done. When I mentioned it was a recent procedure in Brazil using guided surgery—a widely recognized and successful method—his response was unbelievably rude. Without any proper assessment, he outright claimed my implant was poorly fitted and insulted the dentist who performed it, calling them "useless" and saying they needed to "review how they do implants." His tone was condescending and unprofessional, showing no empathy or reassurance. When I asked him to stop because his comments were making me uncomfortable, he gave a half-hearted apology but continued being negative. At one point, he even hesitated to screw the abutment back in, saying he didn’t want to be blamed if anything went wrong—despite it being a simple two-minute procedure. I reassured him I would not blame him, as this was just a minor adjustment, not a surgery. He finally did it, and in less than 30 seconds, it was done. I thanked them and left in complete shock. By the time I reached reception, I broke down in tears. I have never experienced such unprofessional and insensitive behavior from a healthcare professional. A good dentist should support their patients, not belittle them or their previous treatments—especially without proper evaluation. Even if there were concerns about my implant, there are appropriate and respectful ways to communicate them. My implant is still in the healing process, and his comments were not only unnecessary but also completely unfounded. To make matters worse, the clinic couldn’t even get my basic details—name, date of birth, and gender—correct, despite me filling them in. I paid £85 for a 30-second procedure and 5 minutes of insults. Absolutely unacceptable.
Good afternoon, I am the practice manager and owner at Smile Tech and I have just read your review which I was very disappointed to see. My dental nurse was off sick on the Sunday that you attended so I was nursing for Dr Abbas when you came into the surgery and was lucky enough to witness your entire appointment firsthand.
You were seen on time, greeted warmly by myself and shown into the surgery. Dr Abbas greeted you as he would any other patient and asked you what the issue was, he then followed this with an x-ray – please note that the x-ray is the assessment of the issue that you have described.
Whilst I understand that it is difficult to hear that you may have a problem with the work that has been performed elsewhere, he is obliged to tell you what he can see on the x-ray especially as a dentist that has placed over 6000 implants. I could see at this point you were not happy with what was being said regarding the technology and the xray. At no point during this appointment did he call your original dentist ‘useless’, at no point during this appointment were you belittled or disrespected in any way and at no point did you receive any insults whatsoever during this appointment as per your review. This is simply not true. If any of my staff were disrespectful or insulting to any patient they would not be working in my surgery.
Dr Abbas asked you to take pictures of the x-ray listing the problems he can see on there and asked you to return these to your dentist who did the work originally. Dr Abbas was also trying to convey to you that if he fixes the smaller problem for you today, he is not taking any liability for the original work that was done and that you would have to see your original dentist for this. Which you agreed to.
He did not charge you any additional monies for the xrays or the fixing of the issue, please note that you are seeing an emergency dentist who is an expert implant surgeon on a Sunday for just £85.
With regard to your basic details being incorrect, you filled these in yourself and they are stored in your patient file. The xrays update and are added to your patient file automatically when we save them – is this what you are referring to?
My receptionist saw that you burst into tears at the reception where your friend / partner was waiting, so I came out to see you to find out what was wrong but you walked out. I assumed you were upset because of the news regarding your original surgery that you had elsewhere.
Please note that if I receive genuine negative feedback I am happy to take this on board to improve our service. We always treat our patients with professionalism and kindness. We have almost 300 5* reviews online and a few 1* from patients like yourself. I would recommend in future perhaps you take a chaperone to any dental appointments so that everyone is 100% clear on what is being said and why. We always do our very best for every patient and we fixed the problem that you attended for. I am very sorry that you are unhappy with the service but there is nothing more we could have done for you on the day.
Fantastic experience: Dr Ali is the best dentist I’ve ever come across, professional, an expert at what he does, he will give you his advice and let you come to your own informed decision without rushing you, he stopped the agony caused by my molar a few seconds after I walked into his clinic, I felt he had my best interest at heart which is very hard to come by these days. Thank you so much! Ibtisam
Thank you for this wonderful review I have passed your comments to Dr Ali and we hope you have a great day :)
Positive experience: Very happy with the team at Bluewater - courteous , accommodating , efficient , clearly working well as a team I would wholeheartedly recommend this practice
Thank you so much for this lovely review Kevin we really appreciate your feedback and hope you have a great day
Fantastic experience: I’ve been going to Smile Tech for years—they’re friendly, do a fantastic job fixing all my dental issues, and always offer great advice. Highly recommend!
Hi Kevin thank you for the lovely review - have a great day :)
Fantastic experience: Started my Invisalign journey more than a year ago at SmileTech and now have a perfect smile all thanks to Ericka as the level of care I got from her was first class, she is a professional. She made sure I was comfortable throughout the whole Invisalign process and gave me lots of advice on how to look after my teeth properly moving forward. I would 100% recommend Ericka to everyone I know. The reception staff at SmileTech are always accommodating and friendly I would highly recommend SmileTech.
Thank you Arun for taking the time to write this lovely review - your teeth look fantastic and we are glad y9ou are happy with your results
Fantastic experience: I never thought that I would ever be able to leave a 5 star rating for any dentist due to having had so many bad experiences which were both painful and expensive but from the moment you step through the door and are welcomed by their fantastic receptionists (my favourite is Sian), you are put completely at ease with the professionalism, caring and friendliness of the whole team. I am forever grateful to of found this dental practice and I recommend them to all of my family and friends
Dear Kay thank you so much for leaving this brilliant review we are so happy that you had a great experience and will pass your comments on to the team - have a great day :)
Fantastic experience: Went here for an emergency tooth extraction, couldn’t fault them. Dr Mani was very reassuring and put my nerves at ease. Brilliant dentist
Thank you for this lovely review Katie we appreciate your feedback
Fantastic experience: Pleasant experience with Dr Mani in an unexpected dental situation with my 5 year old child. The doctor was very kind and friendly with my shy and nervous child and helped her relax. Thank you.
Dear Ana thank you for taking the time to write this lovely review and we are glad you had a good experience with us
Fantastic experience: Great experience. Looked after my daughter really well and were accommodating to any requests for changes in appointments. Dr Mani is a very good dentist with an excellent bedside manner. Would recommend to anyone.
Thank you Debisi for taking the time to give us your feedback. We hope to continue to be of service to you.
Fantastic experience: I have used smile tech for a few years now the receptionist at the very outset is just lovely so welcoming, the detail experience fantastic I would not use and other practice thank you smile tech a happy customer.
Thank you Nikki for this lovely review we really appreciate your feedback
Fantastic experience: What a pleasant(really didn’t think I would ever say this) trip to the dentist. I am actually terrified of going to the dentist but the people here have changed this. Make you feel comfortable and so relaxed and I am now actually looking forward to my next visit. Thank you so much to smile tech and it’s amazing staff!
Thanks so much for taking the time to give us a great review Danny.
Look forward to being of service in the future.
Fantastic experience: Very friendly and calming receptionist who put you at ease straight away. Excellent dentist for nervous patients I highly recommend this dentist.
Thank you for your kind review.
Fantastic experience: Very polite and professional staff who treated me very well and explained everything in detail before any work was commenced. Dr Ogo was amazing, she was very reassuring and carried out all the work with Care, skill and made me feel at ease. Best dentist I have been to for a long time
Thank you Ricky
Negative experience: Caroline has no idea what is ethics.
Hi Gürcan İşineri - We have no record of you ever having been a patient here and Caroline has no idea who you are. This is a business page for patients reviews. Many thanks and have a great day.
Fantastic experience: This is a fantastic dental clinic and I highly recommend it to everyone. All the staff and owners, Caroline & Mary are very kind, welcoming and a true asset to this company. My mum and I have used the clinic for a number of various treatments over the years and recently. I have seen this clinic grow to great heights since it first opened. We are very lucky to have a dental clinic in Bluewater Shopping Centre. My mum is elderly with severe osteoporosis and I took her to see Dr Ali after a NHS clinic in Gravesend, failed to diagnose and treat her dental issue properly and she was suffering with pain. Dr Ali came to the rescue and saved my mum's molar and carried out a successful root canal with thorough treatment. Dr Ali is a highly skilled and experienced dentist. He is very honest, kind, caring, and respectful and treats my mum like his mum! My mum loves going to the clinic, everyone there shows her so much love and care. Thank you Dr Ali and the whole team for all that you have done for my mum and I to date. Also thank you to the lovely Dental Nurses, Manju and Avery who are always very kind and bubbly!! We have also been treated by the other dentists here too, who are also very good. I would also like to mention the lovely and warm receptionists, Sian, Tia and Laura who are always happy and very efficient each and every time. Thank you all @Smile Tech Xxxx Kiran & Bhajan
Kb Kb, we are so happy to read such a great review about Smile Tech! We can't wait to see you again, have a great day.
Fantastic experience: The staff was incredibly friendly and helpful. The dentist was gentle and explained everything clearly. The clinic was clean and modern. Highly recommend!
Thank you for taking the time to write this lovely review - have a wonderful day :)
Fantastic experience: Very nice, very informative. Best dentist I'd been to in London over 5 years
What a lovely review. Thank you so much.
Fantastic experience: Smile Tech hygienist is the best .... i really had a good mouth clean and the advice and guidance were the best
Thanks for taking the time to give us a great review Christian. Look forward to seeing you in the future.
Fantastic experience: Very good. The dentist I saw was able to provide emergency care as well as was very considerate to my anxiety
Thank you for your kind review. We are happy we helped you and put your mind at ease.
Fantastic experience: Dr Ogo was amazing the procedure was smooth made sure I was comfortable and relaxed thank you so much
Thank you for your review. We always do our best to help our patients relax with any dental work :)
Fantastic experience: Amazing staff. Pedro did a great job and everyone was so kind and reassuring
Thank you for your kind review.
Fantastic experience: I am so grateful to Dr Mani and all the team at Smile Tech! I have been on a straightening, whitening and bonding journey for a long time. At first i was not 100% happy with my shade of bonding that i myself chose and Dr Mani was so amazing and also so lovely to fix my smile to make it exactly what i wanted! I will never go anywhere else now. Thank you all so much! Andrea X
Thank you so much for your kind review. We are thrilled you are happy with your dream smile
Fantastic experience: My crown came out and the dentist cemented it in on a Sunday. Excellent treatment.
Thank you Philip for writing this lovely review we really appreciate the feedback and will pass your comments on to the hygienist - have a lovely day :)
Fantastic experience: So happy iam a nervous person I had a infection and tooth taken out I been putting it of but these people here where amazing the reception lady sorry can't remember your name was so lovely a helpful so was the dentist and the nurse both great my tooth just come out with easy instant pain relief thank you will be back if need dentist again no offence bit hopefully not to soon vicky seen today as a emergency
Thank you for taking the time to give us your wonderful feedback we are glad we could help you and wish you a wonderful day x
Fantastic experience: The tooth extraction process was extremely good the dentist was extremely helpful and explained everything regarding the extraction of the tooth and the experience was painless and the service was great.
Thank you for your kind review of our tooth extraction service. All the best, David.
Fantastic experience: Professional affordable and reliable dentist had great experience thanks
Dear Tom thank you for this lovely feedback
Fantastic experience: I like the opportunity to book an appointment online, where I can choose a suitable day and time for me without rushing to make a decision. I had an emergency appointment with Dr. Shen Anbazhagan. I am very impressed with the work that she has done, good explanation about my issue, very friendly, patient and professional.
Thank you for taking the time to write this lovely review we really appreciate the feedback - have a great day
Fantastic experience: Service here has been brilliant. Dr Ericka Majd has been fantastic. Great follow up process after apt. Dental issues; the number to Smile Tech should be on your phone.
Thank you for this lovely review - Ill pass you comments to the team and we look forward to seeing you again whenever you need us - have a great day :)
Fantastic experience: Exceptional customer care ! My wife needed an emergency appointment on Sunday, we call at 3pm and by 5pm it Resolved. We was both impressed on the service and customer care, Thanks you !
Thank you Graham for this wonderful review we really appreciate your kind words - have a fantastic day
Fantastic experience: Just had a check up and clean..... brilliant friendly and welcoming. Hadn't been for 6 years because old dentist made me feel so rubbish about myself amd my teeth. They did a deep clean and and talked me through after care. I already booked to come back and my teeth feel amazing. Thanks.
Thank you for leaving this lovely feedback Terri - we will look forward to seeing you again at your next visit. Have a wonderful day :)
Fantastic experience: A very dedicated team. Great service and comforting environment. I highly recommend
Hi Belinda. Thank you so much for taking the time to leave us a glowing review. We look forward to being of service in the future.
Fantastic experience: Wonderful attention to detail. In good hands! Attention to detail makes me feel taken care of…
Thank you for this lovely review Michael we really appreciate your kind words and hope you have a great day
Fantastic experience: I recently had a fantastic experience at Smile Tech Dental and felt compelled to share my positive feedback. The entire staff, from the receptionist (Shan) to the dental hygienists, were incredibly lovely and friendly. They created a welcoming atmosphere that immediately put me at ease. Moreover, the level of professionalism and expertise demonstrated by Ali was truly commendable. They did a great job addressing my concerns and providing thorough care. The attention to detail and the genuine concern for my well-being were evident throughout the visit. I highly recommend Smile Tech Dental for anyone seeking a dental clinic where not only the quality of work but also the warmth of the staff makes for an exceptional experience. I am grateful for their outstanding service and will definitely be returning for my future dental needs !!!
Thank you for this wonderful review Kay we are happy to help and hope you have a fantastic day
Fantastic experience: I have never had a hygenist appointment before, due to having a fear of the dentist from past experiences. I was seen by Frances and it was a great experience! She was so lovely and welcoming, as was the nurse (whose name I have forgot!) I felt very at ease and my teeth look so much better now. I was given advice and tips to help and didn’t feel silly no matter what i asked. Will 100% be returning. Thank you for transforming my smile!!!
Thank you Hannah for your kind words and we are glad you had a great experience. Have a great day.
Fantastic experience: Absolutely amazing, everyone was so kind.x
Thanks so much for taking the time to give us a great review. So glad we could be of service.
Fantastic experience: Absolutely amazing can not fault the service at all and all staff went above and beyond to help me would 100% recommend
Thank you so much for the great review Natalie glad to be of service.
Negative experience: A modern dental practice with fairly good reviews online which is why I thought this might be a good regular dentist. Unfortunately, I was mistaken. I've had 3 visits at this dental practice over the last few months and I do not recommend it for regular dental treatment. On my initial visit I was advised I needed 2 fillings, which I booked in - first issue arose as I spotted that there is no option to choose a type of filling (as per other dental practices), there is only one at £180 per filling option. Secondly, I was advised to switch the Durophat 2800 toothpaste - the Receptionist advised it was £15 per tube. I knew this was overpriced and advised I would be taking the private prescription with me to fulfill somewhere else e.g. Boots. The Receptionist kept pressuring me to buy from the practice and said I wouldn't get it from Boots - I ignored her and did get the prescription fulfilled at Boots at a third of the price. The real problems then started with the actual dental treatment. Neither filling has gone smoothly. One filling has settled down now with minimal sensitivity. The other filling, where I had no problems prior to a visit at this dental practice, has caused so many problems that I can't chew on the left hand side of my mouth anymore. When they started to do the filling I stated something didn't feel normal, they asked whether to inject more anaesthetic I declined purely as I knew how much was already given. I gave Smile Tech the chance to rectify the issue by contacting them - they did ask me to come in at no charge which I did with a different dentist due to availability. The issue hasn't been rectified and I'm still not able to chew on the left hand side of my mouth. On my visit with the alternative dentist there was clearly a communication issue between the dentist and the dental nurse e.g. they couldn't decide who was updating my records or which dental instruments to use etc. I came away from my second dental treatment with a tiny bit of drilling on the second filling but with a full 6 hours required to regain feeling in my mouth and most importantly the issue being unresolved. In summary, avoid this dentist for regular treatment. I am having to go to an alternative dentist to rectify the sub-standard treatment.
Dear Rakee, I am very sorry that you were disappointed with your treatment at Smile Tech - the dentist has recorded that there was a potential for post restorative discomfort due to reversible/ irreversible pulpitis (may need root canal treatment), post op sensitivity and altered feeling, this can happen when the filling is close to the nerve. I believe this was explained to you on the day of the treatment. We do however take your complaint very seriously and I will relay your comments to the team here. We are very sorry that we could not rectify this for you and that you have chosen to go elsewhere. We always want to offer all of our patients a 5* experience and am sorry that this was not the case for you. Thank you for taking the time to leave this feedback.
Fantastic experience: I had a lot of work done by Dr Abbas Ali El Housseiny and he is amazing! He’s fast, professional and helped me overcome my fear of the dentist. I cannot recommend him enough.
Hi Joe. Thank you for your positive review. We look forward to seeing you in the future.
Fantastic experience: The receptionists are lovely,came in because of very bad tooth pain. They were all so brilliant with me. Even when I nearly passed out with the local anthestic. But,then had my tooth extracted and they did so well. Amazing dentists,make you feel so at ease. Thank you to you all
Hi Samantha. Thanks for taking the time to give us a fantastic review.
Look forward to seeing you in the future.
Fantastic experience: Last minute emergency appointment. Exceptional treatment from the minute I arrived in tears because of the pain. The receptionist rearranged appointments to get me in ahead of my appointment and the dentist explained fully the treatment options. Cannot recommend highly enough
Hi Anne. Thanks for the great review. Glad to be of service. Hope to see you in the future.
Fantastic experience: I had a broken tooth and booked an emergency appointment with Smile Tech. I had never been there before but felt comfortable and relaxed and very pleased with the treatment I received.
Hi Paula. Thank you for taking time to give us your feedback. So glad you had a great experience. Look forward to seeing you in the future.
Fantastic experience: Thank you great staff and I'm happy with my teeth
Hi Lewis. Thanks for your feedback. So glad you are happy with your teeth.
Look forward to seeing you in the future.
Fantastic experience: Thank you to all the friendly, lovely staff at Smile Tech. I was very nervous and they all made me feel so relaxed. Very pleased with the outcome! Thank you again, if I could give more than 5* I would
Thank you for taking the time to leave us this wonderful feedback Jess I will pass your comments on to the team and we will look forward to your next visit - have a great day
Fantastic experience: I have booked a emergency appointment on the same day for a extraction went perfect no pain Best dentist doctor I have seen Staff very helpful and polite
Dear Giorgi, thank you for this wonderful review we are very happy to be able to help - we hope you have a great day
Fantastic experience: On arrival to Smile tech, the staff were very friendly and helpful. The dentist was efficient, helpful, and I was really pleased to be seen at short notice as had phoned a few hours earlier in pain, so was seen as an emergency. Thank you very much indeed.
Good morning Clive. Thanks for taking the time to give the review.
So glad you were happy with the service we provide and we look forward to seeing you in the future.
Positive experience: Make sure to map out your teeth journey with your dentist properly before you go ahead with your treatment. We didn't do so, so I didn't have a seamless journey however the dentist and staff were very accommodating and did all possible to get me back on track. I wouldn't recommend their whiting treatment unfortunately. It didn't make a difference, so wasn't worth the price point. Also, very happy with their customer service.
Dear Nay, Thank you for taking the time to give us this feedback we really appreciate your kind comments about our team. I am sorry that you were not happy with the results of the whitening treatment, we usually get between 5-15 shades (most people get about 10 shades whiter) but it all depends on the patient and sometimes 2 treatments are required or the use of the whitening trays at home to get the desired results. If you need anything further please done hesitate to contact us. Many thanks and have a lovely day.
Negative experience: I wouldn't recommend, I was asked to bring my appointment forward an hour as the dentist had a flight to catch. I couldn't bring it forward and so I suggested changing the date, I was told no it's OK keep the appointment as it is. The appointment was so rushed and I was in so much pain (fillings). The dentist was out the door before I even sat up and rinsed my mouth out. I had no isses with pain or sensitivity in these teeth before I went to smile tech. I was told I needed these fillings and now I have pain and sensitivity in these teeth. If there wasn't time to complete the treatment I wish I was told to just change the appointment so I wouldn't have been rushed through. I'm looking for a new dentist to fix the isses that smile tech have caused. I had better treatment at my old NHS dentist, should have just saved money and stayed at the NHS! Definitely avoid!
Dear Alex, we are very sorry to see that you were not happy with the service provided. I can see that you came in for an appointment three months ago in March - from the notes recorded in March at your appointment 'Very deep filling, warned pt about risk of need RCT in the future '. When a filling is deep near the nerve it can sometimes cause discomfort and may need a root treatment in the future. We will always try with a filling first as it is cheaper for the patient unless a root canal treatment is very obvious from the x-ray. The dentist who undertook your treatment is highly experienced - saying this we are very sorry that you felt the appointment was rushed and you were not happy. We wish you all the best and remain at your disposal should you require anything further.
Fantastic experience: Great service and very friendly. Great place will use again
Thank you very much Garry for these kind and positive comments - we hope you have a great day
Fantastic experience: Absolutely amazing no other words needed! Unbelievable service from start too finish
Dear Luke - thank you very much for the lovely review I will pass your comments on to the team - have a great day :)
Fantastic experience: I’ve had extensive dental work carried out here . All the staff are so kind and everything is explained clearly before anything is done . Highly recommend smile tech ☺️my teeth look the best they ever have !
Dear Caroline thank you for taking the time to write this fantastic review we really appreciate your feedback and I will pass your comments on to all of the team. Thank you again and have a great day!
Fantastic experience: Amazing service so helpful, kind and caring. Really helped me when I was in pain. Highly recommend. Thank you.
Thank you Lesley for the lovely review and we are very happy we could help get you out of pain on the day
Fantastic experience: Absolutely amazing experience from the start to finish, Frances made it so easy painless I was relaxed the entire time. Will definitely use them from now on and would like to thank all the team. Joel
Thank you Joel for the wonderful review we really value your feedback - have a great day
Fantastic experience: Just had an exam and whitening with Ericka. I received superb treatment and service. Very happy customer.
Dear Rob thank you for the kind words and the 5* review we will pass your comments on to Dr Ericka - have a wonderful day
Fantastic experience: I am really happy with Smile Tech Dental. i went there for the first time, my dentist was quite kind to me. And she treated me very well... it was very nice. I think i found my dentist! Thank you so much!
Dear Betul, we really value your feedback thank you for taking the time to write this review we are delighted to be your new dentist and we look forward to your next visit with us!
Fantastic experience: I had the most painful tooth ever. The team took very good care of me and they were so supportive. I had a RCT and tooth extraction on the same day, they had no appointment slots but managed to squeeze me in cuz of my pain. I left pain free and I have recovered fully. Thank you Shan and Ali and the whole team....Angela x
Dear Angela, we really appreciate your positive feedback and we are really happy we could get you out of pain on the day of your dental emergency. We hope you have a wonderful day and will pass your kind comments on to the team - thank you
Fantastic experience: Dentist Erika is fantastic not only very good at what she does but a very kind and friendly lady. Also reception are really easy to get hold of and answer any questions very quickly which is rare these days with dental practices. Thank you smile tech
Dear Megan, thank you very much for the lovely comments about our team we really value your feedback and look forward to seeing you at your next visit. Have a great day and thank you again from all of us here at Smile Tech
Fantastic experience: I'm new to the centre and super impressed so far. The reception staff always give a nice greeting and are lovely to chat to. The dentist is always good at checking I'm OK throughout treatment and gives a detailed an explanation at the end. Definitely recommend!
Thank you for taking the time to write this lovely review Esther we look forward to your next visit and hope you have a great day
Fantastic experience: Website is so easy to use with all available appointments and times shown, just pick one and thats it. Friendly staff and the dentist will put you at ease with some calming music. Aftercare was fantastic and even got a phone call the next morning to see how i was (tooth extraction). All in all a great service.
Thank you Scott for this wonderful review your feedback means the world to us - have a great day
Fantastic experience: Really happy with the results. Excellent service. Staff are warm , welcoming and caring. Shout out to Caroline who is always at hand with a smile. Highly recommended. Sue, Kent
Sue Ebanks, thanks for your praise and kind comments about our team. We're looking forward to your next visit with us!
Fantastic experience: Very professional service with no hidden costs. Very competitive prices and I would definitely recommend Smile Tech. Everyone deserves a nice smile.
Hi Lin Legg, thank you so much for your positive comments about Smile Tech! We are always more than happy to assist you if anything else comes up. Take care!
Fantastic experience: Extremely nervous client, having endured the mid-70's having fillings aged 7 with no pain relief, stepped up enough courage to walk through the door or Smile Tech mid Jan. I was met with a sympathetic, understanding welcome and was reassured it has all changed since then. The initial assessment was painless and straightforward. Ali and his team had me back in for the required work and after a thorough clean and two painless extractions later, I walked out a new man! No more jagged broken teeth cutting into my tongue/cheeks and I can now eat on both sides of my mouth. Thanks to all the staff for their help. I'll not hesitate to pop back for a check up/clean.
Thank you for this wonderful feedback - we are so happy that you had a great experience with us an look forward to seeing you again for your routine examination and clean -have a great day ☺️
Fantastic experience: Was super nervous about my hygiene appointment as I’m not too keen on going to the Dentist, however I must say Frances was amazing and put me at ease straight away. She was super reassuring, friendly, patient and gentle! I’m definitely much more calmer about my future appointments now!
Thank you so much for taking the time to write this lovely review - I’ll pass your comments to Frances and we look forward to your next visit with us ☺️
Fantastic experience: If all dentists were like Dr Abbas Ali El Housseiny , I wouldn’t have grown up with such a fear of the dentist. Despite at times my fear being very obvious (and probably over dramatic) his calming nature is somewhat contagious. I’ve never had such a good experience at the dentist (and this appointment was for a root canal!). He has gained my trust, and a new regular patient/customer.
Thank you Jessica for this wonderful feedback we are glad you were happy with your experience and will pass your comments to Dr Elhousseiny - have a great day ☺️
Fantastic experience: My experience was nothing but relaxing and helpful. Looking forward to my next visit.
Thank you Calvin for this lovely review have a great day
Fantastic experience: Booked appointment with Ericka Majd at Bluewater for checkup and dental plan. Had to have 3 composite veneers, 2 fillings and hygiene check. The level of care I got from Ericka was first class, she is professional and an artist. My teeth haven't looked so good for years. As for the reception staff, they were very professional and very friendly. I have found my go to dentist.
Dear Gary thank you for this wonderful review we are so pleased you are happy with the service and results and look forward to your next visit - have a great day
Fantastic experience: Lovely dentist's very polite and friendly and my treatment for tooth bonding was excellent I would highly recommend this dentist Dr Shen Anbazhagan.
Pauline Swain, we are so happy to read such a great review about Smile Tech! We hope to be of service to you again in the future. Best wishes, Smile Tech
Fantastic experience: Wasn’t my first time visiting, but first time in a while. I’m a very irrationally nervous patient. Frances was amazing and I have booked another appointment to fix an overdue problem that I had been putting off.
Thank you for this lovely review Jessica
Fantastic experience: Very friendly, professional and gentle. I like going to this dentist as they are always gentle and it makes it a much more pleasant experience
Laura Owen, your satisfaction is our top priority. Thank you for the recommendation, and have an amazing day!
Fantastic experience: Very efficient, top quality service and very kind to a nervous patient, would highly recommend.
April Byott, thanks for your praise and kind comments about our team. We hope you have a fantastic day!
Negative experience: I wish people stop using this Dental Practice for the reason of being the only business that open in Blue Water on the day of the Queens Funeral, when the all world stopped. Funny enough Caroline the owner stay at home but force her staff to go to work. Bad on you Caroline! Disgraceful, disrespectful
Hi Jolema - We are all heartbroken our beloved Queen is gone. Caroline is at home with a broken ankle and has not been able to walk for two weeks, she does not force her staff to go to work in fact many of them attended the funeral in London today. We had to remain open for the 30 patients we had booked in some of whom needed emergency treatment. This is in no way disgraceful or disrespectful to our Queen.
Negative experience: Absolutely shocking. Unpleasant staff. Kept me waiting an hour after my appointment while everyone else was going through but came long after me. Overpriced and unprofessional!
Robert Valtner, it's upsetting to hear that you did not receive the top-notch service we strive to provide. I’m very sorry that you were kept waiting for your appointment today and that you were not happy with the service or the staff. If you wish to contact the practice manager to provide more detailed feedback please email [email protected] and we will take things from there. Thank you for the feedback and have a good day
Fantastic experience: Very happy with the work that was done being a new bridge & whitening. Staff are friendly & professional
Thank you for this great review Colin. We look forward to your next visit have a great day
Fantastic experience: Very straight forward, good company.
Steve Armstrong, thank you for the high star rating! We look forward to your next visit! Take care!
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