Brockley House Dental
Information about Brockley House Dental
Opening hours
- sunday: (closed)
- monday: (closed)
- tuesday: 9h-17:30
- wednesday: 9h-17:30
- thursday: 9h-17:30
- friday: 9h-17:30
- saturday: 8:30-13h
Our comment from Top Dentistas about Brockley House Dental:
Brockley House Dental Practice is highly regarded for its excellent patient care and friendly atmosphere. Many customers have praised the team for their professionalism, kindness, and thoroughness in explaining treatments. Notably, patients have expressed their satisfaction with specific dentists such as Michael, Melanie Brooks, and Dr. Sunnar, highlighting their efficient and considerate approach.
Some of the key highlights about Brockley House Dental include:
- Exceptional customer service and a welcoming environment.
- Highly skilled and compassionate dentists who explain all procedures clearly.
- Emergency appointments are efficiently handled, with many patients reporting quick responses to urgent needs.
- A modern and recently refurbished practice that enhances the patient experience.
- Compliments for the thoughtful and caring staff, ensuring that every visit is comfortable.
Overall, Brockley House Dental Practice is committed to providing outstanding dental care, making it a favorite choice for both new and returning patients.
Services and Treatments
Brockley House Dental: Reviews
Fantastic experience: Saw Michael great denist , shame he isnt staying
Dear Mr Cook
Thank you so much for your kind review. We’re really pleased to hear you had a great experience with Michael. He previously worked with us for several years and has returned for a short period to support the practice during a very busy time. We know how much patients value his care, and there’s a strong possibility he may return again in the future.
Thank you again for your feedback — it’s truly appreciated.
Kind regards
Tracie Dubb
Brockley House Dental Practice
Fantastic experience: Lovely dentist who explains everything thoroughly! Thank you!
Thank you so much for your kind words. We're thrilled to hear you had a positive experience and that our dentist was able to explain everything clearly. We look forward to seeing you again soon.
Tracie Dubb
Brockley House Dental Practice
Fantastic experience: Higjhly recommed the dentist Melanie Brooks! She is efficient and considerate.
Dear Rissa
Thank for your 5 star rating and kind comments.
I will pass on to Melanie too.
Kind regards
Tracie Dubb
Practice Manager
Fantastic experience: Very thoughtful and caring staff.
Dear Caroline
Thank you so much for your kind word. We're thrilled to hear you had a positive experience. We look forward to seeing you again soon.
Tracie Dubb
Brockley House Dental Practice
Negative experience: if i could give this dentist 0 stars i would since megan left i had nothing but issues and had to get a second opinion cause jenita said she was gonna do a “root canal” and i got a second opinion cause three weeks later still in pain to find out she ruined my tooth didn’t do a root canal properly to find out its gonna cost me £600 to get it fixed. im fuming wouldn’t use this dentist again !
Dear Bethany
Thank you for your feedback. We’re very sorry to hear about your experience and understand how upsetting this must be. However, we would like to clarify that you did not see Jenita for this treatment. We take all concerns about care very seriously and aim to provide safe, high-quality treatment at all times.
We’d like to discuss your case further so we can fully understand what happened and explore possible options. Please contact the practice directly so we can review your treatment and support you appropriatley.
We look forward to hearing from you.
Kind regards
Tracie Dubb
Brockley House Dental Practice
Positive experience: Professional and friendly, with built in reminder systems. Does feel slightly expensive for the time allocated and an NHS facility so could put a lot of patients off. However was overall a good experience albeit left with some sensitivity the following day.
Dear Mr Skinner
Thank you for taking the time to leave your feedback. We’re really pleased to hear you found the team professional and friendly, and that our reminder systems were helpful.
Just to clarify, your general dental care with us is provided under the NHS, whereas some services — such as hygiene appointments — are offered privately. We keep these private fees as reasonable as possible for our area while ensuring we can provide safe, thorough and unhurried care.
We’re grateful for your comments and are always happy to discuss any concerns you may have. Thank you again for choosing our practice.
Please do contact the practice if you have any further sensitivity.
Thank you.
Kind regards
Tracie Dubb
Brockley House Dental Practice.
Fantastic experience: Highly skilled and professiknal.
Dear Moira
Thank you so much for your kind comments and 5 star rating.
We really appreciate it.
Kind regards
Tracie Dubb
Practice Manager
Positive experience: It’s a great Dental Practice, been going there for years. Still miss Mrs Brown though, she was very good and really nice.
Dear Mr Powles
Thank you so much for taking the time to review our services and leave us a 4 star rating.
I wonder what we could do to improve this to a 5 star rating so would welcome your feedback.
Than you for being such a long standing and loyal patient of the practice.
We look forward to welcoming you back to the practice in the future.
Kind regards
Tracie Dubb
Practice Manager
Fantastic experience: Always excellent staff and polite my new dentist was friendly and very thorough very happy here :)
Dear Laura
Thank you so much for leaving our practice a 5 star rating and lovely comment.
It's really appreciated.
We look forward to welcoming you back to the practice in the future.
Kind regards
Tracie Dubb
Practice Manager
Fantastic experience: Excellent Service
Dear Susan
Thank you so much for leaving our practice a 5 star rating and feedback.
It's really appreciated.
We look forward to welcoming you back to the practice in the future.
Kind regards
Tracie Dubb
Practice Manager
Fantastic experience: Fantastic supportive service. Both Reception staff and Clinician were superb in helping to manage my situation
Dear Tracey
Thank you so much for leaving our practice a 5 star rating and lovely comment. I'm delighted you are so happy with our whole team.
Your feedback is really appreciated.
We look forward to welcoming you back to the practice in the future.
Kind regards
Tracie Dubb
Practice Manager
Fantastic experience: Always have a very positive experience at the practice. Staff are always friendly and very helpful. When I needed an urgent appointment I got a call back within half an hour with an appointment. Great service.
Dear Mandy
Thank you so much for such a positive account of your experiences with our practice. We appreciate the 5 star rating too.
Thank you again and we look forward to seeing you in the future.
Kind regards
Tracie Dubb
Practice Manager
Positive experience: Efficient with hardly any waiting. Pleasant staff.
Dear Marie
Thank you for taking the time to leave our practice a 4 star rating.
We are really pleased you are happy with our services.
How could we improve to a 5 star rating? Your feedback would be very valuable.
We look forward to seeing you again in the future.
Kind regards
Tracie Dubb
Practice Manager
Fantastic experience: Always had good treatment from Brockley House. Have been a patient for over 30 years. Friendly, helpful staff.
Dear Michael
Thank you for taking the time to review our services and leave a 5 star rating.
We are so pleased you are happy with our service and would like to thank you for your many years of loyalty.
We look forward to welcoming you back to the practice in the future.
Kind regards
Tracie Dubb
Practice Manager
Fantastic experience: Good service, friendly staff. Satisfied with treatment given
Dear Jennifer
Thank you for so much for your 5 star rating and kind words.
It's much appreciated.
I'm happy you are pleased with our service. We look forward to welcoming you back to the practice.
Kind regards
Tracie Dubb
Practice Manager
Positive experience: Today I was seen by Dr T. He is a very calm and clear communicator, he always sets out the options of treatment and always takes full care of my well being. The Dentists, nurses and reception team are always polite. Highly recommended.
Dear Paul
Thank you for your kind review. We grow and learn from our patients feedback. Myself, Dhani your hygienist and Katie our lead nurse are pleased you had a positive experience. We look forward to welcoming you back to Brockley House again. Thank you again. Tracie Dubb Practice Manager
Fantastic experience: An excellent and highly recommended dental practice. My oral health has been very fortunate to be under the care of Dr. Tarvinder Sunnar for many years now. Dr. Sunnar does a fantastic job of looking after my teeth and his advice on brushing, gum care and oral hygiene has been exemplary and definitely saved me from requiring further treatment. The receptionists are always very helpful and the practice recently benefitted from a top-class upgrade to enlarge the waiting room and incorporate very welcome customer toilet facilities too.
Dear Andy
Thank you so much for your kind and thoughtful review. We’re delighted to hear that you’ve had such a positive experience with Dr. Sunnar and that his advice has helped you maintain excellent oral health. Your recognition of our reception team and recent practice improvements means a great deal to us — we’re always striving to make every visit as comfortable and welcoming as possible. We truly appreciate your continued trust and recommendation.
Kind regards
Tracie Dubb
Practice Manager
Fantastic experience: Staff very helpful and polite The dentist is very professional and explains the process clearly of your treatment.
Dear Charles
Thank you for your lovely review and 5 star rating.
Its very much appreciated.
We look forward to welcoming you back to the practice.
Kind regards
Tracie Dubb
Practice Manager
Fantastic experience: some kind of spell gone boringly wrong I think
Dear Lisa
Thank you for the 5 star review.
We appreciate it but do wonder if it was for us.
Kind regards
Tracie Dubb
Practice Manager
Fantastic experience: Very thankful for being seen so quickly. Thank you to all staff.
Dear Frank
Thank you so much for taking the time to leave such a positive review of our dental practice.
We truly appreciate your kind words and are thrilled to hear about your positive experience with us.
Thank you again
Tracie Dubb
Practice Manager
Brockley House Dental Practice
Fantastic experience: The receptionist was friendly. My dentist is great & did a temporary fix of my tooth. Very gentle & kind. Assistant was good too. I am very happy to come back in November.
Dear Cathy
Thank you for taking the time to leave our practice a 5 star review.
We really appreciate.
Kind regards
Tracie Dubb
Practice Manager
Fantastic experience: Seen on time and appointment efficiently completed.
Dear Andrew
Thank you for so much for your 5 star rating and comments.
It's much appreciated.
I'm happy you are pleased with our service. We look forward to welcoming you back to the practice.
Kind regards
Tracie Dubb
Practice Manager
Fantastic experience: Super friendly team and thorough examination by the dentist
Dear Diane
Thank you for so much for your 5 star rating and kind words.
It's much appreciated.
I'm happy you are pleased with our service. We look forward to welcoming you back to the practice.
Kind regards
Tracie Dubb
Practice Manager
Fantastic experience: My appointment with Dr Sunnar, was really good. He makes me feel so at ease. Makes going to the dentist more comfortable than it would otherwise be.
Thank you for so much for your 5 star rating and kind words.
It's much appreciated. I'm so pleased you are happy with our service.
We look forward to welcoming you back to the practice.
Kind regards
Tracie Dubb
Practice Manager
Fantastic experience: Always friendly, professional and clinically proficient. Surgery is always clean. Waiting room a little squashed but not usually sat there very long before being called in to treatment room. Reception staff pleasant and helpful.
Dear Susan
Thank you for so much for your 5 star rating and kind words.
It's much appreciated.
I'm happy you are pleased with our service. We look forward to welcoming you back to the practice.
Kind regards
Tracie Dubb
Practice Manager
Fantastic experience: Very good thank you
Dear Rowan
Thank you for so much for your 5 star rating and positive comment.
It's much appreciated.
I'm happy you are pleased with our service. We look forward to welcoming you back to the practice.
Kind regards
Tracie Dubb
Practice Manager
Fantastic experience: The reception staff were very pleasant and helpful and the treatment was exceptional.
Dear Stephen
Thank you for so much for your 5 star rating and kind words.
It's much appreciated.
I'm happy you are pleased with our service. We look forward to welcoming you back to the practice.
Kind regards
Tracie Dubb
Practice Manager
Fantastic experience: Just had my teeth cleaned and a very good job was done with the hygienist being very calm and stopping when I got too anxious
Dear Gina
Thank you very much for taking the time to leave a 5 star review and comments on our service.
I'm delighted you are pleased with our service and that you have been well looked after.
Thank you.
Kind regards
Tracie Dubb
Practice Manager
Fantastic experience: Didn't wait long to be seen and the staff were very friendly and knowledgeable. The recent redecoration is very modern and well laid out.
Dear Lauren
Thank you so much for your kind words. We're delighted to hear that you had a positive experience with us. It's great to know you were seen promptly and found our team friendly and knowledgeable — we take pride in providing excellent care. We're also glad you like the recent redecoration; we aimed to create a modern and welcoming environment for all our patients. We look forward to seeing you again.
Kind regards
Tracie Dubb
Practice Manager
Fantastic experience: I’ve had the biggest pain ever over the last week , using straw to drink soup . I thank the team to give me a emergency appointment at short notice to reduce pain while waiting for a crown , thanks to the admin team and dentist it was very short notice
Dear Steven
Thank you for your review, and we’re so sorry to hear you were in such discomfort. We're really glad we could get you in quickly and help ease the pain while you wait for your crown. Your kind words mean a lot to both our team and clinical staff — we always try our best to accommodate patients in urgent situations. Wishing you a smooth and speedy recovery, and we’ll see you soon for the next stage of your treatment.
Kind regards
Tracie Dubb
Practice Manager
Fantastic experience: Very pleased with my visit to the hygienist, Gayathri is excellent & has given me really useful advice on caring for my teeth.
Dear Paul
Thank you for your kind review, I will pass on your compliments to Gayathri.
We look forward to welcoming you back to the practice in the future.
Kind regards
Tracie Dubb
Practice Manager
Fantastic experience: Brockley House Dental practice is the best I have experienced throughout my adult life, in providing clarity and full understanding of dental issues along with a clear plan of treatment which has been a complete success. Thank you for all your support and kindness.
Hello
Thank you so much for your kind words. We're delighted to hear that you had a positive experience with us.
We look forward to welcoming you back to the practice in the future.
Kind regards
Tracie Dubb
Practice Manager
Positive experience: Always, very helpful, obliging & attentive.
Dear Andy
Thank you for taking the time to leave our practice a 4 star rating.
We are really pleased you are happy with our services.
How could we improve to a 5 star rating? Your feedback would be very valuable.
We look forward to seeing you again in the future.
Kind regards
Tracie Dubb
Practice Manager
Positive experience: Much improved now, dentist was always good but reception staff not so much.
Dear Alison
Thank you for taking the time to leave our practice a 4 star rating.
We are really pleased you are happy with our services.
How could we improve to a 5 star rating? I would appreciate your feedback as I think with regards to staff it would be very valuable.
We look forward to seeing you again in the future.
Kind regards
Tracie Dubb
Practice Manager
Fantastic experience: It is a pleasure to have Brockley Place as my dental practice. The service and treatment is always efficiently and empathetically delivered whether from the front desk or the professional staff.
Dear Susan
Thank you for taking the time to leave our practice a 5 star review.
It's really appreciated.
Kind regards
Tracie Dubb
Practice Manager
Fantastic experience: Dentist was so good with my grandson he was very shy and nervous. She explained everything she was doing and got him to relax Receptionist was very professional and helpful
Dear Stephanie
I am really pleased to hear that your appointment experience was such a positive one for you and your Grandson. Thank you for taking the time to share with everyone as we really do grow from these reviews.
Thank you again.
We look forward to welcoming you back to the practice in the future.
Kind regards
Tracie Dubb
Practice Manager
Fantastic experience: the dentist was very approachable and helpful and did a thorough check up
Thank you for your kind review, Margaret. We’re delighted to hear that you found the dentist approachable and thorough during your check-up. We really appreciate your feedback and look forward to seeing you again at your next visit.
Kind regards
Tracie Dubb
Practice Manager
Fantastic experience: Great
Dear Joan
Thank you so much for your 5 star review and comment.
It's appreciated that you took the time to do so.
Thank you.
Kind regards
Tracie Dubb
Practice Manager
Negative experience: Dentist Tavinder Sunnar is on a complete power trip. Removed the wrong tooth from mouth. Unprofessional, rude, doesn’t take any responsibility. Took ages to get a refund. He kept changing subject when was asked why. WOULD NOT RECOMMEND. They should honestly get rid of him.
Good afternoon
I can't seem to locate your patient information and am unaware of any patients going through any treatments where a tooth has been removed in error or a refund needing to be issued as I do these personally.
I am therefore really concerned about the comments you have left here.
Dr Sunnar is the owner of the practice so we do not have plans to have him vacate his position.
I really feel that it may be better to reach out to me at the practice so we can discuss your comments as we do vehmently deny them.
I do look forward to hearing from you.
Yours sincerely
Tracie Dubb
Practice Manager
Fantastic experience: Good
Dear Tony
Thank you for your 5 star review and comment.
It's really apprecaited that you took the time to do so.
Kind regards
Tracie Dubb
Practice Manager
Fantastic experience: Professional and caring hygienist, Gaya
Dear Bill
Thank you for much for your review.
I really appreciate you taking the time to do so and I will pass on your comments to the team, who are always pleased to hear when we have happy patients who are happy with our service.
We look forward to continuing to provide you with our services in the futures.
Again many thanks.
Tracie Dubb
Practice Manager
Negative experience: Wasn’t overly happy that I got charged for being 10 mins late for my hygienist at 10:00. Apparently the hygienist couldn’t fit me in despite only one person being called through from the waiting room up until 10:30. But then sat 21 minutes waiting for my 10:30 check up and was called at 10:52….and was out of the door at 11:00.
Dear Mr Fowler
Thank you for your feedback. I'm sorry to hear you were disappointed with your recent visit and appreciate you taking the time to share your experience.
To clarify, hygienist appointments are 30 minutes long to allow enough time for a thorough clean and oral health advice. When a patient arrives 10 minutes late, unfortunately it isn’t possible to complete the appointment safely or effectively without impacting yours or the next patient’s care. Although it may have appeared quiet in the waiting room, our team works to a set schedule throughout the day.
As these are private appointments and our hygienists are self-employed professionals, a fee is charged for missed or late attendance to secure their time and service — a policy that is always made clear at the time of booking.
With regard to your 10:30 appointment, this was an NHS dental appointment rather than a private hygiene visit. NHS dental treatment can occasionally run behind due to unforeseen clinical needs or emergency cases, and we thank you for your patience in these situations. We do our best to keep delays to a minimum while ensuring each patient receives the care they need.
If you’d like to speak with me further please don’t hesitate to contact me on [email protected].
Thank you again,
Kind regards
Tracie Dubb
Practice Manager
Positive experience: The care I have received from Megan the Dentist and Gayathri has been amazing. The first time I contacted Brockley House was when I was in a lot of pain having never attended as a patient. They fit me in the same day and Megan really helped me out. After that appointment they moved me over to being an NHS patient (which is mighty hard to find these days!). Since, I've seen Gayathri twice who has been great with me to improve my Gum Health. Only one of my appointments have people been running to time, most of the time there is quite a wait but I'd say that's down to the quality of care they're offering here.
Dear Ben
Thank you so much for your kind review.
We're really pleased to hear that Megan and Gayathri have taken great care of you, and that we were able to help when you were in pain and needed to be seen urgently. It's also great to know you've been able to continue your care with us under the NHS.
We really appreciate your feedback about waiting times — you're right, this can sometimes happen due to the time and attention we give to each patient, but it's something we're always working to improve.
If there's anything we can do to make your experience a 5-star one, we’d love to hear your thoughts.
Your input genuinely helps us do better.
Thank you again for your support.
Kind regards
Tracie Dubb
Practice Manager
Positive experience: Polite and friendly check up
Dear Mr Woodhouse
Thank you for taking the time to review our services. We are pleased with a 4 star rating. We would ask that if you feel we could improve please edit your review with your opinions on how we could do that. We grow as a business from feedback from our patients and would very much value yours.
We look forward to seeing you again.
Kind regards
Tracie Dubb
Practice Manager
Fantastic experience: Really happy with our dentist Megan , she’s always so friendly and has really put my nervous daughter at ease about her dentist visits , thank you Megan
Dear Victoria
Thank you so much for your lovely review of our practice and your 5 star rating.
I'm really pleased as is Megan that you are so pleased with the service.
I am glad it easing your daughters nerve too.
Kind regards
Tracie Dubb
Practice Manager
Fantastic experience: Excellent service for me and my daughter today. So far so good with our new dental practice.
Dear Scott
Thank you for taking the time to review our services. We are really happy that you are pleased with our service.
We look forward to welcoming you back to the practice again.
Kind regards
Tracie Dubb
Practice Manager
Fantastic experience: Absolutely THE best (as usual)! Such care and consideration from Megan and her friend behind the mask! Great bunch of ladies behind the desk upstairs and down. I wish the new trainee good luck in her career. I'm almost LOOKING FORWARD to my filling on the 15th July!!
Dear Rob
Thank you so much for your amazing review. We are delighted you are happy with our practice and staff.
What a pleasure reading your review has been.
Thank you.
We look forward to seeing you again soon.
Kind regards
Tracie Dubb
Practice Manager
Fantastic experience: As good as going to the dentist can be. Dentist is a good guy
Dear Susan
Thank you so much for taking the time to leave a great review. We appreciate it.
Kind regards
Tracie Dubb
Practice Manager
Positive experience: I have always found Garen to be an efficient dentist,.and very polite.
Dear Pauline
Thank yu for taking the time to leave a 4 star review and lovely comments.
Would be really helpful to me and the team to know how we could improve and change your rating to 5 stars. We are always looking for constructive feedback to improve our services.
Happy to discuss at any time.
Thank you again and we look forward to welcoming you back to the practice in the future.
Kind regards
Tracie Dubb
Practice Manager
Fantastic experience: Very good
Dear Matt
Thank you for taking the time to rate and review our services.
We really appreciate it.
We look forward to welcoming you back to the practice in the future.
Kind regards
Tracie Dubb
Practice Manager
Fantastic experience: Please don't ever let my dentist leave. He is so gentle and has so much patience with me
Dear Keren
Thank you so much for your kind words! I'm thrilled to hear how comfortable and cared for you feel with your dentist. I'll be sure to pass on your lovely feedback — it will mean a lot. We're committed to providing gentle, patient-focused care, and it's wonderful to know that's been your experience. We look forward to seeing you again soon.
Kind regards
Tracie Dubb
Practice Manager
Fantastic experience: Friendly staff and and a great all round experience.
Dear James
Thank you so much for taking the time to review our practice. I'm happy you are pleased with our service.
Kind regards
Tracie Dubb
Practice Manager
Fantastic experience: Ground floor receptionist somewhat offhand but all other staff very pleasant and efficient as ever. As always, no delay......appointment on time.
Dear Steve
Thank you for taking the time to leave a 5 star rating and lovely review.
We look forward to welcoming you back to the practice in the future.
Kind regards
Tracie Dubb
Practice Manager
Fantastic experience: Friendly and efficient reception staff, dentist and dental nurse also friendly, highly professional and explained next steps clearly. Surgery is kept immaculately clean
Dear Sarah
Thank you for taking the time to give our practice such a great informative and kind review.
We appreciate the feedback as it really helps other patients understand our practice.
We look forward to welcoming you back in the future.
Kind regards
Tracie Dubb
Practice Manager
Fantastic experience: Megan is lovely and really puts me at ease.
Dear Pat
Thank you for your review and 5 star rating.
Megan is delighted with your comments as am I.
We look forward to welcoming you back to the practice.
Kind regards
Tracie Dubb
Practice Manager
Fantastic experience: Tooth extraction with a smile. Made to feel at ease throughout the procedure and very polite and informative.
Dear Nathan
Thank you so much for taking the time to leave a review of our services and I'm glad you've had such a positive experience. We appreciate your lovely comments about your experience of our service.
We look forward to you visiting us again.
Kind regards
Tracie Dubb
Practice Manager
Fantastic experience: Very nice and helpful.
Dear Diane
Thank you for your 5 star review and kind comments.
It's really appreciated.
Kind regards
Tracie Dubb
Practice Manager
Fantastic experience: When I first walked into the dentist I felt very welcome My dentist Melanie Bennett was very helpful and explained to me what I needed doing to my teeth ie Teeth filling and a clean I was very happy with her advice! I fully recommend Brockley House Dental Practice!
Dear Rebecca
Thank you so much for taking the time to leave a review of our services and lovely comments about your experience of our practice.
We look forward to you visiting us again.
Kind regards
Tracie Dubb
Practice Manager
Positive experience: Good morning I experienced a welcoming greeting on arrival, the treatment that followed was very good, all processs were explained fully, examination sensitively carried out. The cost of private treatment is prohibitive therefore I am unable to proceed with the treatment plan. Sandie Foster
Dear Sandie
Thank you for taking the time to review our services and offer your feedback of your experience.
I am sorry that we have not been able to receive a 5 star rating on this occasion and do hope that in the future we will be able to secure this from you.
Any other feed back you would like me to consider would be much appreciated.
I look forward to hearing from you in the future and we look forward to welcoming you back soon.
Kind regards
Tracie Dubb
Practice Manager
Positive experience: When you arrive the receptionist down stairs and upstairs never make you feel welcome never make eye contact and never smile. Everything else is great
Dear Jerry
Thank you for taking the time to share your feedback. We are truly sorry that you felt unwelcome upon arrival—this is certainly not the experience we want any of our patients to have. A warm and friendly atmosphere is important to us, and we will be addressing this with our reception team to ensure all patients feel valued from the moment they walk in.
We’re really pleased to hear that everything else met your expectations, and we appreciate your honest feedback as it helps us improve. We hope to welcome you back with a much better experience in the future.
Kind regards
Tracie Dubb
Practice Manager
Fantastic experience: Superb service-needed an urgent spot and got seen the same day, thank you for the callback, fitting me in and being so kind and gentle too! Can't fault this dentist!! Thank you
Dear Tina
Thank you so much for your kind review.
We are thrilled you are happy with our practice and services.
We look forward to welcoming you back to the practice in the future.
Kind regards
Tracie Dubb
Practice Manager
Fantastic experience: My experience with the dental practice was friendly, helpful and very efficient.
Dear Karen
Thank you so much for your 5 star rating and feedback on our practice.
It's appreciated. We look forward to welcoming you back to the practice.
Kind regards
Tracie Dubb
Practice Manager
Negative experience: Receptionist was v rude insisting I provide my nhs no to book appt even though I'd been registered over 6 years here. It's not something most ppl have immediately. She insisted they no longer held my details but they did actually have all my info. Despite needing an urgent appt for a filling they had fitted, she refused to book me in and told me to find somewhere else or pay private fee. She was v rude in her tone.
Dear Amanda
I'm sorry to read such a poor review of your experience at our practice.
It would be really valuable to me to have a conversation with you about this as we dont require an NHS number to book appointments.
We do however require them to reinstate a patient who may not have been for 2 years and have lapsed. Information about this is on NHS Englands website. We do routinely offer patients private places if this is the case or if we are unable to accept patients at all (even if they had previously been a patient). Again it would be useful for me to know more details so I can help you and see where it is we may have gone wrong.
I look forward to hearing from you.
Kind regards
Tracie Dubb
Practice Manager
Fantastic experience: Brilliant,and very efficient.
Dear Phillip
Thank you for taking the time to leave our practice a 5 star rating and positive review.
We appreciate it.
Kind regards
Tracie Dubb
Practice Manager
Fantastic experience: Excellent service as always.
Dear Natalie
Thank you or your lovely review of our practice, it's great to hear you are happy with our service.
We look forward to welcoming you back to the practice in the future.
Kind regards
Tracie Dubb
Practice Manager
Fantastic experience: Just brilliant. Lovely people from start to finish. Moustapha is a legend. I've never had a dentist as good as this in my life. Thank you, all x
Dear Andrew
Thank you so much for your kind review. I'm really happy you're pleased with our service and your dentist.
We are really appreciate patients reviews so that other potential patients can understand us as a practice.
Thank you again.
Kind regards
Tracie Dubb
Practice Manager
Fantastic experience: I recently joined the practice as a private patient. All of the staff are friendly and professional. Megan gave me a thorough check up and Gayathri the hygienist was very patient, kind and professional and took the time to explain to me the best way to take care of my teeth and gums.
Dear Linda
Thank you or your lovely review of our practice, it's great to hear you are so happy with our clincians and service.
We look forward to welcoming you back to the practice in the future,
Kind regards
Tracie Dubb
Practice Manager
Fantastic experience: The receptionist was very efficient and helpful Megan the dentist was amazing calm, collective and reassuring as I was having a tooth out and she knew I was a bit worried All in all very good practice Thank you
Dear Teresa
Thank you so much for taking the time to rate and review our practice. Thank you for your feedback. I'm really pleased you have had such a positive experience and I have passed this onto the team.
We look forward to welcoming you back to the practice.
Kind regards
Tracie Dubb
Practice Manager
Fantastic experience: My appointment was on time and the hygienist was very thorough.
Dear Kathrine
Thank you for taking the time to review our practice.
We grow from our patients positive feedback.
Thank you.
We look forward to welcoming you back to the practice in the future.
Kind regards
Tracie Dubb
Practice Manager
I'm pleased everything went well for you.
Kind regards
Tracie Dubb
Practice Manager
Fantastic experience: Very efficient for emergency appointment, and i have always had a very nice dentist (Meliane Bennett). I would recommend the dental practice to anyone
Thank you so much for your kind words and for sharing your experience.
We're thrilled to hear that you found our service efficient during your emergency appointment and that you’ve had great experiences with Melanie Bennett. She truly cares about providing the best possible care for her patients. Your recommendation means a lot to us, and we’re always here if you need anything.
Kind regards
Tracie Dubb
Practice Manager
Fantastic experience: Excellent service all round
Dear Sam
Thank you so much for taking the time to leave our practice a great review and 5 star rating.
Kind regards
Tracie Dubb
Practice Manager
Fantastic experience: Phoned up for a emergency appointment, managed to get me in the very next day . Thankyou to the staff at Brockley House .
Dear Debbie
Thank you for taking the time to leave a positive review of your experience at our practice. It's very much appreciated and we are happy to have helped.
We look forward to welcoming you back to the practice in the future.
Kind regards
Tracie Dubb
Practice Manager
Fantastic experience: I used to feel a deep sense of fear whenever I thought about going to the dentist. However, a couple of years ago, I mustered the courage to finally get my teeth taken care of. I can honestly say that my perspective has completely changed—I no longer feel anxious about visiting my hygienist. Bivina is incredibly kind and patient; she always takes the time to explain everything to me in a way that I can easily understand. She also provides helpful instructions to take home, which really empower me to care for my teeth better. The entire team, from the nurses to the receptionists, is genuinely compassionate and welcoming. Overall, I cannot recommend this dental practice highly enough! I want to also emphasize how modern and spotless the entire surgical facility is. Thank you
Dear Erika
Thank you for taking the time to leave such an amazing account of your experiences and the fear you have over come as a result of our Team and practice. It's really great to hear and I am very grateful you have shared this with us and any patients who may also have dental anxiety.
Thank you for the very positive feedback on our practice and the new refurbishment, we are pleased you like it.
We very much look forward to welcoming you back to the practice in the very near future.
Kind regards
Tracie Dubb
Practice Manager
Fantastic experience: Excellent treatment. Staff were wonderful with my 9 yr old and he felt very well cared for.
Dear Mr Carey
Thank you for much for taking the time to leave our practice a 5 star rating and lovely review. I'm really happy to hear you and your son are pleased and felt well cared for.
We look forward to seeing you again in the future.
Kind regards
Tracie Dubb
Practice Manager
Fantastic experience: Had no problems. I saw Megan, she was very polite and informative. Few
Dear Hazel
Thank you for taking the time to leave a 5 star rating and lovely review.
I'm pleased you are happy with our service and Megan is delighted with your feedback.
Thank you again for your review.
Kind regards
Tracie Dubb
Practice Manager
Fantastic experience: I've been coming to Brockley House Dental for a while now. My overall experience has been great! I'm currently going through a fixed brace treatment. I can safely say, all the staff here are super friendly & I would highly recommend this practice to anyone.
Dear Grant
We really appreciate you taking the time to give a detailed review of our practice and leaving a 5 star rating.
I really appreciate it as I know how busy you are.
We look forward to seeing you again soon.
Kind regards
Tracie Dubb
Practice Manager
Fantastic experience: Very efficient and friendly staff
Dear Crilly
Thank you so much for your positive review of our services and 5 star rating.
We look forward to welcoming you back to the practice in the future.
Kind regards
Tracie Dubb
Practice Manager
Positive experience: Friendly, efficient dental surgery. I have been a patient for over 30 years and would highly recommend.
Dear Lor
Thank you for your 4 star review and positive comments. I am pleased you are happy with our service and have been for many years.
It would be helpful if you could let me know how we could improve to a 5 star review as I am always seeking ways to improve our service.
Thank you again for taking the time to review our services.
We look forward to welcoming you back to the practice.
Kind regards
Tracie Dubb
Practice Manager
Fantastic experience: Great efficient and friendly dentist, hygienist, nurse and staff. Thank you
Dear Mr Partridge
Thank you for your 5 star review and positive comments. I am pleased you are happy with our service.
Thank you again for taking the time to review our services.
We look forward to welcoming you back to the practice.
Kind regards
Tracie Dubb
Practice Manager
Positive experience: Efficient. I expected a long wait before seeing the dental hygienist but I was scheduled promptly. I was very pleased with the treatment — considerate, effective, painless. Helpful guidelines for dental care were provided. Happy! Looking forward to my next appointment, already being scheduled. Thank you.
Dear Diana
Thank you for your 4 star review and positive comments. I am pleased you are happy with our service.
It would be helpful if you could let me know how we could improve to a 5 star review as I am always seeking ways to improve our service.
Thank you again for taking the time to review our services.
We look forward to welcoming you back to the practice.
Kind regards
Tracie Dubb
Practice Manager
Fantastic experience: Garan is exceptional He’s thorough but in a careful and kind way He knows I’m poor and have bad teeth but only extends courtesy to me Thank you Attended apptm and Garan yet again was courteous compassionate professional and communicative..which means I feel less concerned about my teeth ongoing, whilst he made a treatment plan tailored to my needs given my teeth are in very bad way. Its given me some hope despite ageing! Thanks. ACF
Dear Anna
Thank you so much for taking the time to leave such a positive review of our dental practice and in particular your compliment regard Garen I will be sure to pass this on to him.
We truly appreciate your kind words and are thrilled to hear about your positive experience with us.
It is wonderful to know that we have met your expectations in terms of the quality and cost of our dental services.
It is our priority to have a team of highly skilled and compassionate professionals who are committed to delivering exceptional care. Your positive feedback will be shared with everyone here, as it serves as a great motivation to continue providing outstanding service.
Once again, we appreciate your feedback and are grateful for your support. It is patients like you who make our job so rewarding. If there is anything else we can assist you with or if you have any further questions, please do not hesitate to reach out to us.
Kind regards
Tracie Dubb
Practice Manager
Fantastic experience: I was seen quickly when I lost a tooth. Excellent dentist. I would recommend to everyone
Dear Glynis
Thank you so much for taking the time to leave the practice a kind review.
I'm pleased to read your feedback and also pleased you are happy with our services and would recommend us to others.
We look forward to welcoming you back to the practice in the future.
Kind regards
Tracie Dubb
Practice Manager
Fantastic experience: Never have to wait too long. Staff are friendly and the procedure is always fully explained.
Dear Mr Dawson
Thank you for taking the time to leave a 5 star rating and kind review.
We appreciate this as we grow from our reviews.
Thank you.
Kind regards
Tracie Dubb
Practice Manager
Fantastic experience: On time, friendly appointment. Very professional as usual Megan.
Dear Steve
Thank you for your positive feedback and 5 star rating.
I have passed on to Megan who is thrilled.
Kind regards
Tracie Dubb
Practice Manager
Fantastic experience: I so appreciate my dentist and the practice. Time keeping is good and they manage to be very caring at the same time. Really excellent service.
Dear Laura
Thank you so much for taking the time to review our services and leave such a lovely review.
We look forward to welcoming you back to the practice in the future.
Kind regards
Tracie Dubb
Practice Manager
Fantastic experience: Quick fix for a broken filling. Same day appointment and filling.
Dear Mr Evans
Thank you so much for taking the time to leave a review of our services.
I'm happy you're please with the service provided.
Thank you again.
Kind regards
Tracie Dubb
Practice Manager
Fantastic experience: I have always received excellent service and help. I am now with Megan and I feel totally at ease, she is lovely and understanding.
Dear Lynda
Thank you so much for your lovely feedback on our service, in particular your dentist.
Your feedback is valuable to us as it helps our patients have a real view of our practice.
Many thanks again.
Kind regards
Tracie Dubb
Practice Manager
Fantastic experience: So happy to of found a lovely dental practice in Stroud, my recent visit I was greeted by a lovely receptionist Mia who was so friendly and helpful x
Dear Christina
Thank you so much for your 5 star rating and lovely review.
Mia is a great member of staff. I'm thrilled you're happy with our service.
Thank you again and we look forward to welcoming you back to the practice in the future.
Kind regards
Tracie Dubb
Practice Manager
Positive experience: Brilliant Dentist, nice and kind staff. It's hard to book appointments in less than a month.
Dear Rami
Thank you for your 4 star review and comments.
We hope that in the future there will be other NHS practices in the area so that all patients in Stroud can access services sooner.
Kind regards
Tracie Dubb
Practice Manager
Fantastic experience: Excellent, professional, considerate and expert. I was seen by Dr. Khaira who provides excellent care. Thank you very much.
Dear Richard
Thank you so much for your star review and great feed back.
We really appreciate it.
We look forward to welcoming you back to the practice in the future.
Kind regards
Tracie Dubb
Practice Manager
Fantastic experience: I had a fantastic experience with my Invisalign treatment at Brockley House! The service was excellent, with frequent appointments to assess my progress. The team was professional and supportive throughout, ensuring I achieved the perfect smile. I've attached before and after pictures—I'm so pleased with the results. Highly recommend! Thanks Emma
Dear Emma
Thank you for taking the time to review our services and leave a 5 star rating and great review.
Our whole team is really pleased you are so happy with your results and we look forward to seeing you again.
Thank you again.
Kind regards
Tracie Dubb
Practice Manager
Negative experience: Reception staff are very rude, if other dentist practices were taking nhs patients I would move because of just the reception staff at Brockley
Dear Steph
Thank you for your review. I am sorry you have had a negative experience. I am having trouble locating you as a patient due to only your first name appearing in your feedback and would be really grateful if you could contact me so that I can investigate which reception members you are referring to.
Our reception team receive comments and feedback on this platform often and rarely are there of late any negative comments since a team change. So I am keen to make sure this doesnt happen again.
I look forward to hearing from you.
Kind regards
Tracie Dubb
Practice Manager
Fantastic experience: Always a good experience, friendly staff, consider myself fortunate to have a NHS dentist
Dear Dean
Thank you so much for your kind review and 5 star rating.
We appreciate it.
Kind regards
Tracie Dubb
Practice Manager
Fantastic experience: I’ve been coming to Brockley House for years, but have never required treatment until recently. Megan Gamble has been patient, skilful and understanding. I’m currently awaiting pt. 3 of an increasingly complicated root canal filling but I’m content to trust her with the whole process. This sanguine approach to my first ever filling is eloquent testimony to the treatment I’m receiving. Thanks.
Dear Charlie
Thank you for taking the time to leave such a positive review of our services.
I am pleased the whole process has been positive for you and we are again grateful for the feedback.
Our practice grows with detailed reviews such as yours.
We look forward to seeing you again.
Kind regards
Tracie Dubb
Practice Manager
Fantastic experience: My scheduled appointment was on time, the receptionist was efficient and pleasant and the dentist was very friendly, kind and informative as she always is.
Dear Anna
Thank you for taking the time to leave us a 5 star rating and kind review.
It really does help our practice when patient give their honest reviews of our services.
I'm pleased your experiences have been positive.
We look forward to seeing you again in the future.
Kind regards
Tracie Dubb
Practice Manager
Fantastic experience: Excellent service and professional care.
Dear Steve
Thank you so much for taking the time to leave us a review and 5 star rating.
We are really grateful.
Thank you again.
Kind regards
Tracie Dubb
Practice Manager
Fantastic experience: I’ve now had 3 appointments with Melanie including a tooth removal and can’t recommend her highly enough. Very happy with Brockley House.
Dear Mr Harris
Thank you for taking the time to leave a 5 star rating and your feedback on our practice and Melanie is particular.
We are thrilled you are happy with our service.
We look forward to welcoming you back to our practice in the future.
Thank you again.
Kind regards
Tracie Dubb
Practice Manager
Fantastic experience: Great efficient dentist and newly refurbished practice that looks smart.
Dear Matt
Thank you for your 5 star rating and lovely comments on our newly refurnished practice. Glad you like.
Thank you again.
Kind regards
Tracie Dubb
Practice Manager
Fantastic experience: Very polite and friendly staff on reception and a professional appointment with yhe dentist
Dear Amanda
Thank you so much for taking the time to leave such a positive review of our dental practice. We truly appreciate your kind words and are thrilled to hear about your positive experience with us.
At Brockley House Dental Practice, we strive to provide the highest level of care and make every effort to ensure our patients' satisfaction. It is wonderful to know that we have met your expectations in terms of the quality of our dental services.
Our team of dedicated professionals works hard to create a warm and welcoming environment for all of our patients. We understand that visiting the dentist can sometimes be a stressful experience, and we aim to alleviate any anxieties by providing a comfortable and friendly atmosphere.
We also appreciate your kind words about our dental staff. It is our priority to have a team of highly skilled and compassionate professionals who are committed to delivering exceptional care. Your positive feedback will be shared with everyone here, as it serves as a great motivation to continue providing outstanding service.
Once again, we appreciate your feedback and are grateful for your support. It is patients like you who make our job so rewarding. If there is anything else we can assist you with or if you have any further questions, please do not hesitate to reach out to us.
Kind regards
Tracie Dubb
Practice Manager
Fantastic experience: Very good service. Friendly staff.
Dear Pat
Thank you for taking the time to leave a 5 star rating and lovely comment on our services and staff.
We appreciate the feedback.
Thank you.
Kind regards
Tracie Dubb
Practice Manager
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