The Dentist
66 South St
CM23 3AZ, Bishop's Stortford
+441279710100

Opening hours

  • sunday: (closed)
  • monday: 8h-18h
  • tuesday: 8h-18h
  • wednesday: 8h-18h
  • thursday: 8h-18h
  • friday: 8h-17h
  • saturday: (closed)

Welcome to The Dentist, your premier destination for exceptional dental care in Bishop's Stortford. Our highly qualified and experienced team specializes in both general and cosmetic dentistry, offering a comprehensive range of services to meet your individual needs. From routine check-ups, cavity fillings, and gum disease treatments to transformative cosmetic procedures like teeth whitening and composite bonding, The Dentist is committed to your oral health and aesthetic goals. Our state-of-the-art facilities, equipped with the latest technology, ensure that you receive the highest standard of care in a modern and comfortable environment.

Our comment from Best Dentists about The Dentist:

The Dentist, located in Bishop's Stortford, is widely praised for its excellent service and caring staff. Customers frequently highlight the following strengths:

  • Friendly and Knowledgeable Staff: Many patients have noted the exceptional friendliness of the receptionists and dental team, who go above and beyond to make patients feel welcome and at ease.
  • Patient-Centered Care: The dentists, including Dr. Yusuf Patel, Dr. Nikesh, and Dr. Shubham, are commended for their thorough explanations and gentle handling during procedures, which helps alleviate patient anxiety.
  • Efficient Service: The practice is known for its ability to accommodate emergencies and provide timely appointments, ensuring that patients receive the care they need without long waits.
  • Support for Families: Testimonials mention how well the staff interacts with children, making dental visits a positive experience for young patients.
  • Hygienic Environment: Patients have noted the cleanliness and upkeep of the practice, contributing to a welcoming atmosphere.

Many customers express high levels of satisfaction and recommend The Dentist for excellent dental care and a reassuring experience. It's clear that this practice has established a strong reputation for being patient-focused and committed to quality dental health.

Services and Treatments

Teeth Whitening

The Dentist: Reviews

4.6/5 (199 Reviews)
T 4 months ago

Fantastic experience: Keira was excellent as usual, a fabulous Dentist that really cares.

The Dentist

Thank you so much for your kind words! We’re delighted to hear that Keira provided such excellent care — she truly is dedicated to her patients. We’ll be sure to pass along your lovely feedback to her!
- Team The Dentist

Carol Mather 4 months ago

Fantastic experience: Had my annual check up this week at The Dentist, as always the staff were exceptionally helpful and friendly, just a recommendation to have a clean with the hygienist, which I will now book with them. Highly recommended

The Dentist

Thank you for your wonderful feedback! We’re happy to hear your visit went smoothly and that our team made you feel well cared for. We look forward to seeing you again soon for your hygiene appointment — keeping that smile healthy and bright! ✨
- Team The Dentist

Chris Priest 4 months ago

Fantastic experience: Excellent service. Very friendly and welcoming, Harriet was wonderfully helpful, and great with my daughter.

The Dentist

Thank you for your lovely feedback! We’re so happy to hear that you and your daughter had such a positive experience. Harriet and the team will be delighted to know their care made a difference — we look forward to seeing you both again soon!
- Team The Dentist

Harriet Mather 4 months ago

Fantastic experience: I visited the dentist this week for the first time after been on the waiting list. I instantly was greeted by smiling faces on the reception and a very clean and welcoming reception area. I had an appointment booked and the staff handed me an iPad to fill in some additional information while I waited. I struggled on a couple of questions, however, the manager was passing by and was quick to help me out. I wasn’t aware at the time he was the manager but later found out. Not sure I have the correct name but I believe his name was Mr Shub. I went upstairs to another waiting room, which again was very clean and welcoming. The dentist was lovely and so was the nurse, constantly reassuring me. The practice was very busy, with lots of calls and patients however they handled day to day working extremely efficiently and made me feel happy to be a part of the practice. Overall 10/10 defiantly recommend private or NHS available.

The Dentist

Thank you so much for your lovely review! We’re so happy to hear that your first visit was such a positive experience — from our welcoming reception team to your time with the dentist and nurse. It’s wonderful that Shub and the team made you feel comfortable and cared for throughout. We truly appreciate your kind words and recommendation — it means a lot to all of us!

Kind regards,
The Dentist Team

Krzysztof Kurc 5 months ago

Negative experience: I lost my filling went to dentist today to repair it. Assessment took 2 min: Question where is tooth? I pointed. Dentist loom at it 20s, make photo and ask which treatment I want. I took temporary filling. I asked how long will last, he answered "I don't know". Week? Month? Answer "I don't know". Ok. How much I will pay for temporary filling, he said £34 ok not to bad. I went downstairs to pay and .....75 pounds!!! I asked why? 27 for check up..? What check up, 2 minutes when I located tooth for dentist and the photo? By the way I had check up month before. Another 15 for photo and 33 treatment. On the printed invoice assessment is for £0, dentist said £ 34 today. Does reception have different prices then dentist? Robbery. Time to think about more transparent dentist. very much disappointment after using this dentist for years.

The Dentist

Thank you for your feedback. We’re sorry to hear you were disappointed with your recent visit, and we’d like to provide some clarification.

You attended that day for an NHS assessment regarding a chipped or lost filling. A full clinical assessment was completed, including reviewing your existing X-rays and taking clinical photographs to explain the diagnosis. The tooth (LL6) was found to have a fracture and cavity.

Our clinician discussed all treatment options in detail — including a temporary (provisional) filling, a permanent white composite filling (£270 privately), and a crown for long-term protection. You chose to proceed with an NHS temporary filling on the same day, which falls under NHS Band 2 treatment.

The NHS Band 2 fee (£75.60) includes your assessment, diagnosis, and the filling treatment. NHS pricing is fixed nationally and displayed within our practice for full transparency.

We’re sorry if this caused any confusion and would be happy to discuss your treatment and the charges in more detail. Please contact our reception team so we can clarify everything directly.

Kind regards,
The Dentist Team

Sue B 5 months ago

Fantastic experience: I have Raj as my dentist, he is such a lovely man, explains very thoroughly what he is about to do and doing. He makes you feel that you have his undivided attention for the whole of your appointment and answers any questions I may have. This review is out of date. Since Raj left I would only rate the dentist a 1 star unfortunately. During my last appointment I had a dentist who I didn’t have confidence in, a nurse and during my examination I had 2 other men just walk in , talking as if I wasn’t sitting in the chair. At reception I was pressured into making an appointment for another 6 months when I’m in annual checkups and to make a hygienist appointment The Dentist

The Dentist

Thank you for your kind words! We’re so happy to hear that Raj makes you feel supported and gives his full attention during your appointments. Apologies for the delayed reply—our team hasn’t been fully active here over the past couple of years, but your feedback truly means a lot to us!

– The Team at The Dentist

Emma South 7 months ago

Positive experience: Had a last minute appointment for my 2 year old, the actual dentist and assistant were brilliant with her and couldn’t have asked for more on that front, however, there was a receptionist who came across very rude and I was actually taken aback by this. She was a blonde woman possibly in her 50s who barely gave eye contact, gave very short blunt answers when I tried to smile and engage with her. When we were leaving, she allowed my daughter and I to come down the stairs before she went up, when we smiled and said thank you she just glared and said “yes.” I’m not sure if it was because we were NHS patients and not private as she seemed very polite to the lady who had been in the queue before me, so couldn’t put it down to being a bad day… The younger, dark haired lady on reception was very friendly and kind to my 2 year old.

The Dentist

Dear Emma,
Thank you for your feedback and for taking the time to share your experience. We're very pleased to hear that the dentist and assistant provided excellent care for your little one — we’ll make sure your kind words are passed on to them.

We are, however, truly sorry to hear about your experience at reception. Please rest assured that your comments have been taken seriously. I have spoken directly with the team member involved to address the matter, and she has asked us to convey her sincere apologies if you felt her manner was rude or dismissive — this was certainly not the intention.

In addition, a meeting has been held with the wider team to reflect on your feedback and to ensure that every patient and visitor is welcomed in a warm and respectful manner at all times.

We would also like to clarify that we are a long-standing practice that proudly cares for both NHS and private patients. We do not differentiate in the way we treat any of our patients. In fact, our reception team does not have visibility of whether a patient is booked in for NHS or private treatment when they attend, and everyone is treated equally and respectfully.

Thank you again for bringing this to our attention. We appreciate all feedback as it helps us improve our service.

Pixie P 7 months ago

Fantastic experience: Both my daughter and I have recently joined this practice and saw Dr Aradalegbe both times. We've been very happy with the service received. The second time I went was for a filling which is never nice, but he was gentle, patient and professional. He took time to explain what needed to be done and was always making sure I was okay. I can highly recommend Dr Aradalegbe for your dental needs

The Dentist

Thank you for your thoughtful review! We’re so happy to hear that both you and your daughter had a positive experience with Dr. Aradalegbe. His gentle and professional care truly makes a difference, especially during treatments like fillings. We’re grateful for your recommendation and look forward to supporting your ongoing dental care!
– The Dentist Team

Nauman Butt 8 months ago

Fantastic experience: Great from start to finish. Very polite staff, easy going and they actually take their time to explain everything to you. Not rushing you like other dentists.

The Dentist

Thank you so much for your kind words! We're really happy to hear you felt comfortable and well looked after throughout your visit. We always aim to take the time each patient needs.

– The Team at The Dentist

Dawn Taaffe 9 months ago

Fantastic experience: My first check up was yesterday. My initial contact to try to register, I walked in to ask to register as an NHS patient as my previous Dentist was not in Bishops Stortford and needed one in the area. The reception staff were all so helpful and booked an appointment for the following week to register and have a check up. On my first checkup the Dentist was so lovely and explained everything and talked through my X-ray. Thank you for accepting me as an NHS patient. I have not had any treatment as yet but know I will feel at ease with the Dentist when I have any treatment.

The Dentist

Thank you for your lovely feedback! We're so happy to have you join us as an NHS patient and glad your first visit was a positive one. It’s great to hear our team made you feel at ease — we’ll continue to make sure you feel comfortable and cared for at every step.
- Team The Dentist

Savanna Wentzel 9 months ago

Fantastic experience: Really, really lovely practice. The receptionists are friendly and helpful, the practice is clean and welcoming once inside and the dentist that saw me (Dr Shah) really relieved a lot of my anxiety about the dentist. She answered all my questions, explained in detail about what she saw and just was overall kind. I also spoke to the manager who was very informative and kind as well. Highly recommend

The Dentist

Thank you so much for your kind words! We're really happy to hear that Dr. Shah and our team helped ease your anxiety and made your experience a positive one. Your recommendation means a lot to us!
– Team The Dentist

nicole gavin 9 months ago

Fantastic experience: I had an appointment with Adekunle Adaralegbe and he was really lovely and talked through everything he was going to do.

The Dentist

Thank you for your lovely feedback!

We're happy to hear that Adekunle made you feel comfortable and clearly explained everything during your appointment. It's always our goal to ensure every patient feels informed and at ease.

Best regards,
The Dentist Team

Simon L 10 months ago

Fantastic experience: Courteous at reception. New dentist, Dr Shah, was excellent. Very professional and very thorough. Can strongly recommend

The Dentist

Thank you for your kind words!

We're happy to hear you had a great experience with our reception team and that Dr. Shah made such a positive impression. Your recommendation means a lot to us!

Best regards,
The Dentist Team

Amanda Dyer 10 months ago

Fantastic experience: Fantastic hygienist, very thorough.

The Dentist

Thank you for your feedback!
We're happy to hear you had a great experience with our hygienist and found the visit thorough.

Best regards,
The Dentist Team

King Yumi 10 months ago

Fantastic experience: Just been to see the dentist and I got to say the service here is amazing. From the second I went in, I was made to feel welcome by the dentists. They went above and beyond and helped me fill in the patient form and were very patient not rushing me, completely making me feel at home. They also took the time to explain to me what was happening to my teeth in detail and were very friendly whilst being professional at the same time. I have never had a better experience at a dentist than I have had here. If your looking for a dentist in Stortford, I highly recommend this dentist. 5/5 stars.

The Dentist

Thank you so much for your kind words!
We're happy to hear that you felt welcome, cared for, and well-informed during your visit. Your recommendation means a lot to us, and we’re glad to have made your dental experience such a positive one.

Best regards,
The Dentist Team

Dorothy Anderson 10 months ago

Fantastic experience: Experienced a very good appointment, for my grandson who is autistic and has not been for a good while due to this.Hanna, was very patient with him and explained everything she was doing, both to Connor and myself.Also she made a point of reassuring him, during the appointment.

The Dentist

Thank you for sharing such thoughtful feedback. We're so happy to hear that Hanna made your grandson Connor feel comfortable and supported during his appointment. We understand how important patience and reassurance are, especially for patients with additional needs, and we’re proud to have Hanna on our team providing such compassionate care.

Best regards,
The Dentist Team

Barbara Ryan 10 months ago

Positive experience: My husband and I have been struggling to get on as an NHS patient with The Dentist and have been on the waiting list and going private for well over 3 years. Each time I ask, the receptionist keeps saying she cannot tell me where on the list we are as it is up to the "Head Office" who controls the list and that they will ring me when I get to the top. She would not give me the number for the "Head Office" to see what is really going on. However, they keep saying the wait is about 1 1/2 years and I've been waiting twice that amount of time. This should have flagged to the receptionist that something was wrong, but it didn't. When I explained this to my dentist Dr Ganesh, as always he patently listened to me to get all the details. Then he raised the issue with the practice manager, Dr. Shubham there and then. Directly after my appointment, Dr. Shubham took the time to chat with me and listened to all my concerns. He stated that he has been there only about 1 1/2 years and unfortunately when he was given the NHS waiting list, our names were not on it. However, he did set us up as NHS patients with our next check-up. I'm very pleased with the quality of work that Dr Ganesh has done, and am pleased with the proactive attitude to resolve issues and put things rights with both Dr Ganesh and Dr. Shubham. I just wish that the receptionist had to same proactive approach, but I know their job is very difficult and they are often very busy. Next time I have an issue, I'll go straight to the dentist and the practice manager where I'll know it will be sorted.

The Dentist

We’re happy to hear that Dr. Ganesh and Dr. Shubham were able to listen to your concerns and resolve the NHS patient issue promptly. It’s great that you feel confident in the care and proactive approach of the team. Thank you for sharing your experience, and we’re glad your next check-up is now sorted!

– The Team at The Dentist

Richard A. O. 11 months ago

Fantastic experience: I was really taken care of today in particular to the young man I spoke to on the phone, who has fantastic people skills and empathised with my severe pain and arranged an immediate appointment with Dr Ganesh Nellailingam who performed a root canal treatment. I am very happy about the care I recieved today.

The Dentist

Thank you for your kind words. We're so happy to hear that you felt truly cared for and were able to get seen quickly during such a painful time. It's wonderful to know that our team member on the phone showed great empathy and that Dr. Ganesh Nellailingam provided excellent care during your root canal treatment.

We’re glad you’re feeling better — and happy you’re happy!

Best regards,
The Dentist Team

shelley gayton 1 year ago

Fantastic experience: Fantastic. Yusuf Patel agreed to fit me in with only a few minutes notice, he was great. Everyone was so lovely, happy and friendly. Nobody knew that I have had bad experiences in the past at other dentists that meant I’ve been too scared to go, so first time in 10 years and they really put me at ease.. I’m so grateful thank you!

The Dentist

Thank you so much for sharing your experience! We’re incredibly happy that Yusuf Patel and the team were able to put you at ease — especially after such a long time away from the dentist. It means a lot to us that you felt comfortable, welcome, and well looked after.

We’re so happy you’re smiling again — and we’re grateful you chose us!

Best regards,
The Dentist Team

edmond tang 1 year ago

Fantastic experience: I just had my first visit and I have to say, the dentist, dental staff and receptionists were amazing! Everyone was professional, friendly, and made me feel comfortable throughout the entire process.

The Dentist

Thank you for your kind words! We're so happy your first visit was such a positive experience. Our team always aims to make every patient feel welcome, comfortable, and well cared for from start to finish.

We look forward to seeing you again soon!

Best regards,
The Dentist Team

Maxeen Renton 1 year ago

Fantastic experience: My husband & I had a great experience with this dentists & were very happy with the service.

The Dentist

Thank you for your lovely feedback! We're so happy to hear that both you and your husband had a great experience with us and were happy with the service.

We look forward to welcoming you back again soon!

Best regards,
The Dentist Team

Jan Nolan 1 year ago

Fantastic experience: My first visit to the Dentist today since moving to Bishops Stortford I’m always nervous but I had no need to worry as Hanna put me immediately at ease and was very reassuring and I felt in good hands. The reception staff all very helpful

The Dentist

Thank you for sharing your experience! We're so happy to hear that Hanna helped put you at ease and that you felt in good hands. It's also great to know our reception team made you feel welcome and supported.

We’re delighted to have you with us in Bishop’s Stortford and look forward to seeing you again!

Best regards,
The Dentist Team

Alicia B 1 year ago

Fantastic experience: Ganesh was absolutely fantastic and very informative! All of the staff were very welcoming and helpful which made the experience very comforting.

The Dentist

Hi Alicia,

Thank you so much for your positive review! We're delighted to hear about your positive experience at our dental practice. It's our pleasure to provide top-notch care for your dental health. We appreciate your trust and look forward to seeing you at your next appointment!
Best regards,
The Dentist

Kier James 1 year ago

Fantastic experience: My first time with ‘The Dentist’ I was anxious upon arrival, but soon felt at ease and relaxed. All staff here are wonderful, very friendly and knowledgeable. I see dr Nikesh who went through my treatment plan with me and Dr shubham who kindly explained the importance and benefits of looking after my oral health. I can walk away today more confident that I have support and importance.

The Dentist

Hi Kier,

We're thrilled to receive your positive feedback! Providing excellent dental care is our priority, and we're glad to know you had a great experience. Your kind words inspire and motivate our team. Thank you for choosing us for your dental needs, and we look forward to serving you again!
Warm regards,
The Dentist

Tom Pugh 1 year ago

Fantastic experience: I went to the dentist after being away from stortford for 4 years and as a nervous patient, Hanna kept me very relaxed and reassured me on every part of the procedure. When she was working in my teeth she’d allow me to take breaks when needed and at no time made me feel rushed. Would highly recommend her and the dentist team to anyone. I tried to leave a review with the QR code in reception but it wouldn’t load. But that hasn’t stoped me from leaving a review on here. Thank you very much

The Dentist

Hi Tom,

Thank you so much for your positive review! We're delighted to hear about your positive experience at our dental practice. It's our pleasure to provide top-notch care for your dental health. We appreciate your trust and look forward to seeing you at your next appointment!
Best regards,
The Dentist

Stewart Earthy 1 year ago

Positive experience: Called twice as my daughter had tooth ache. No one answers as they never do we left a message and no one called back. Had to go private to bupa near Lloyds bank and they sorted very quickly. Yes I pay my extortionate taxes and have done for over 25 years but the NHS can’t was too busy. Updated this review and raised the rating as Dentist made effort to call me directly and is looking into my complaint. Hopefully communication will improve : )

The Dentist

Dear Stewart,
I am sorry to hear about it , I will look into it and provide you with the immediate help.

rebecca banks 1 year ago

Fantastic experience: Saw Ade, he was amazing, really cool guy, puts you at ease & really explains everything. Reception staff are lovely. Thank you

The Dentist

Hi Rebecca,

Thank you for taking the time to share your positive experience with us! We're delighted to hear that you're satisfied with our dental services. Your feedback is invaluable, and we appreciate your trust in our practice. Looking forward to continuing to care for your smile!
Best wishes,
The Dentist

Julie Rogers 1 year ago

Fantastic experience: I am a very nervous patient but I can say I had a great experience today with Ade. He listened to my concerns and was very gentle with me on my hygienist visit. It was my best experience. The practice also is great with very good customer service.

The Dentist

Hi Julie,
We're thrilled to receive your positive feedback! Providing excellent dental care is our priority, and we're glad to know you had a great experience. Your kind words inspire and motivate our team. Thank you for choosing us for your dental needs, and we look forward to serving you again!
Warm regards,
Team The Dentist

Donna Brierley 1 year ago

Fantastic experience: So helpful and very professional today. Exceptional!!!

The Dentist

Hi Donna,
Thank you for taking the time to share your positive experience with us! We're delighted to hear that you're satisfied with our dental services. Your feedback is invaluable, and we appreciate your trust in our practice. Looking forward to continuing to care for your smile!
Best wishes,
The Dentist

Nathan Collins 1 year ago

Fantastic experience: They are all fantastic people delivering at a highly professional level

The Dentist

Hi Nathan,

Thank you so much for your positive review! We're delighted to hear about your positive experience at our dental practice. It's our pleasure to provide top-notch care for your dental health. We appreciate your trust and look forward to seeing you at your next appointment!
Best regards,
Team The Dentist

Oana Cura 1 year ago

Fantastic experience: I called today The Dentist because I was having problems with my wisdom tooth. I know an extraction is quite costly so I wanted to register as NHS pacient in case I need to have the extraction. I spoke with the reception team and they said they are not accepting NHS patients.(which I understand because it is very difficult to find a dentist that does accept NHS patients) I asked if I could be added on a waiting list and they kindly agreed. After finishing the conversation,the lovely receptionist Kuthri/Khitri (I appologise if the spelling is not right) called me back not even a minute apart and said that she checked and I am acutally registered with them as NHS pacient and I wasn't even aware. It was such a blessing and I want to thank you and the practice manager, Dr Shubas for calling me back and informing me about this. In the same time they found an appointment that suited my only day off. I appreciate both of you very much and I could not be more pleased with this wonderfull service . I can't thank both of you enough.

The Dentist

Hi Oana,

We are grateful for your positive review and are thrilled to know you had a pleasant experience at our dental practice. Your satisfaction is our priority, and we're committed to providing the best care possible. Thank you for choosing us, and we look forward to maintaining your oral health!
Kind regards,
Team The Dentist

Ad1 S3 1 year ago

Negative experience: The service has gone downhill in recent years. Currently awaiting a follow up appointment for a fitting for my child. Each time we call, no one answers and it goes to answerphone. We leave a message but no one returns the call. Been going on for nearly a month now. Follow up: Absolutely disgusted with the way we have been treated. Finally got to arrange an appointment for a fitting but the dentist in question couldn't be bothered to attend and left the device with the receptionist. The mould doesn't fit and this should have been the purpose of the appointment to make sure everything was ok. I'm a private patient and will definitely not be going here again.

The Dentist

I am sorry to hear about it, can you please provide the details of your child and yourself. Can you please provide your details and your child who needs an appointment,If you go to the website of the dentist, leave your details request, Team will give you the call. Will wait for your reply to help you. Thanks.

Claire Norman 1 year ago

Fantastic experience: The whole experience of visiting the dentist is amazingly positive! Everyone appears to be technically highly competent, always gives you options, and such delightful people. I would recommend them wholeheartedly. Thank you

The Dentist

We’re happy to hear your experience with us has been so positive! It’s wonderful to know you felt well cared for and appreciated our team’s expertise and approach. Thank you for your wholehearted recommendation!

– The Team at The Dentist

Julie Witchalls 1 year ago

Fantastic experience: Wonderful service as usual. Nikesh is thorough and efficient. He makes coming to the dentist a fun experience. Highly recommended

The Dentist

Hi Julie,

Thank you for taking the time to share your positive experience with us! We're delighted to hear that you're satisfied with our dental services. Your feedback is invaluable, and we appreciate your trust in our practice. Looking forward to continuing to care for your smile!
Best wishes,
Team The Dentist

Sam Willis 1 year ago

Fantastic experience: Rachel on the front reception desk was beyond helpful, I’ve been in a few times lately and spoke to her, always such good customer service when I’ve spoke to her and very friendly, couldn’t recommend her enough

The Dentist

Hi Sam,

Thank you for sharing your positive thoughts about our dental practice! We're delighted to have met your expectations, and we appreciate your trust in our team. Your smile is important to us, and we look forward to ensuring your continued oral health in the future.
Best regards,
Team The Dentist

Niha Sapkota 1 year ago

Fantastic experience: I recently visited Dr. Yusuf Patel at The Dentist, and I couldn't be happier with the experience. From the moment I walked in, the staff was friendly and welcoming. Dr. Patel took the time to explain my treatment clearly and made me feel comfortable throughout the process. His professionalism and gentle approach made my visit stress-free. I highly recommend Dr. Patel for anyone looking for excellent dental care!

The Dentist

Hi Niha,

Thank you for taking the time to share your positive experience with us! We're delighted to hear that you're satisfied with our dental services. Your feedback is invaluable, and we appreciate your trust in our practice. Looking forward to continuing to care for your smile!
Best wishes,
Team The Dentist

Rachel Edwards 1 year ago

Fantastic experience: Yusuf was very patient and kind during my appointment. He explained the different options that were available to me and was very clear.

The Dentist

Thank you for your kind words! We’re happy to hear that Yusuf was patient, kind, and clear in explaining your treatment options.

We’re here to make your experience as comfortable and informed as possible!

Best regards,
The Dentist Team

Victoria Neal 1 year ago

Fantastic experience: Ade was fantastic - he took time with each of my sons to get to know their dental history before examining them. He was kind, thorough and explained everything clearly. We were all really impressed! Kristy on front desk was also super helpful booking in our future appointments. Thank you for a pleasant experience today.

The Dentist

Hi Victoria,

Thank you for taking the time to share your positive experience with us! We're delighted to hear that you're satisfied with our dental services. Your feedback is invaluable, and we appreciate your trust in our practice. Looking forward to continuing to care for your smile!
Best wishes,
Team The Dentist

Catherine Jackson 1 year ago

Fantastic experience: Dr. Nikesh was brilliant, very calm, kind and gentle.

The Dentist

Hi Catherine,

Thank you for sharing your positive thoughts about our dental practice! We're delighted to have met your expectations, and we appreciate your trust in our team. Your smile is important to us, and we look forward to ensuring your continued oral health in the future.
Best regards,
Team The Dentist

Darren Clark 1 year ago

Fantastic experience: Excellent service in the town : The dentist . Rosie is amazing and lovely dentist and her nurse Lucy . Reception team Nancy and Lakshmi is so polite and humble . I highly recommend this practice

The Dentist

Hi Darren,

Thank you so much for your positive review! We're delighted to hear about your positive experience at our dental practice. It's our pleasure to provide top-notch care for your dental health. We appreciate your trust and look forward to seeing you at your next appointment!
Best regards,
Team The Dentist

Clare Kavanagh 1 year ago

Fantastic experience: The dentist was lovely and patient with my son.

The Dentist

Hi Clare,

Thank you so much for your positive review! We're delighted to hear about your positive experience at our dental practice. It's our pleasure to provide top-notch care for your dental health. We appreciate your trust and look forward to seeing you at your next appointment!
Best regards,
Team The Dentist

Abhi 1 year ago

Fantastic experience: Mustafa Khan is an amazing dentist! He made me feel completely at ease with his confident and professional approach. The entire team was fantastic - Lakshmi, working at the reception, was super friendly and welcoming, and Dr. Shubham, the practice manager, runs everything smoothly. Special shoutout to Nirmala, the dental nurse, who was really kind and supportive during the treatment. The whole experience was excellent, and I’d highly recommend them to anyone!

The Dentist

Hi Abhi,

We are grateful for your positive review and are thrilled to know you had a pleasant experience at our dental practice. Your satisfaction is our priority, and we're committed to providing the best care possible. Thank you for choosing us, and we look forward to maintaining your oral health!
Kind regards,
Team The Dentist

AdamHassouna 1 year ago

Fantastic experience: Dr Ade has helped me so much, he is the most informative and helpful medical professional that I have ever come across. Thank you Dr Ade for everything that you have done. God bless you

The Dentist

Hi Adam,

Thank you for sharing your positive thoughts about our dental practice! We're delighted to have met your expectations, and we appreciate your trust in our team. Your smile is important to us, and we look forward to ensuring your continued oral health in the future.
Best regards,
Team The Dentist

Usama Nasir 1 year ago

Fantastic experience: I really had a great experience with the new Hygienist /therapist who has done really great work on my teeth in terms of cleaning and guiding my oral health. The best practice is the town ADE he is very amazing . His nurse nirmala is so good . The practice manager Dr.Shubham is a great perosn in accommodative person in the town

The Dentist

Hi Usama,

Thank you for taking the time to share your positive experience with us! We're delighted to hear that you're satisfied with our dental services. Your feedback is invaluable, and we appreciate your trust in our practice. Looking forward to continuing to care for your smile!
Best wishes,
Team The Dentist

ELIF TOKER-TURNALAR 1 year ago

Fantastic experience: This place is ace! I feel so blessed to have such a good dentist on my doorstep. Today especially Rachel on reception helped me to keep calm and just come when I needed to be seen in an emergency. Dentist Mustafa Khan and assistant Lucy are both so calm, confident and reassuring. They have the best bedside manner and they are extremely professional with a touch of being real! I have nothing but awe and praise for all concerned. I wish all practices realised that it is staff that make the best practice. And the staff I have mentioned are just brilliant. I want to also commend the practice manager Mr Shabham who is a real problem solver. He seems to go the extra mile to make sure everyone is seen to in good time and getting the best care possible. Well done to The Dentist team.

The Dentist

Hi Elif,

Thank you so much for your positive review! We're delighted to hear about your positive experience at our dental practice. It's our pleasure to provide top-notch care for your dental health. We appreciate your trust and look forward to seeing you at your next appointment!
Best regards,
Team The Dentist

Girish Sapkota 1 year ago

Fantastic experience: Dr. Yusuf Patel provided excellent service! From start to finish, he was professional, attentive, and made sure I felt comfortable throughout the entire visit. He explained everything clearly and delivered top-notch care. Highly recommend him for anyone looking for a great dentist! The manager was also very good!

The Dentist

Hi Girish,

We're thrilled to receive your positive feedback! Providing excellent dental care is our priority, and we're glad to know you had a great experience. Your kind words inspire and motivate our team. Thank you for choosing us for your dental needs, and we look forward to serving you again!
Warm regards,
Team The Dentist

Daniel Brett 1 year ago

Fantastic experience: Had a great experience with Ade who is a recent addition to the team. Was able to give me genuine advice and explained all in layman’s terms. Thank you

The Dentist

Hi Daniel,

Thank you so much for your positive review! We're delighted to hear about your positive experience at our dental practice. It's our pleasure to provide top-notch care for your dental health. We appreciate your trust and look forward to seeing you at your next appointment!
Best regards,
Team The Dentist

alan radford 1 year ago

Fantastic experience: Rosie has taken such care throughout my implant journey from planning it in the spring to fitting it today. And it is perfect - in colour and in shape. She explained the process very clearly at every stage to give me confidence that I was in good hands. Such a change from my previous dentist! And that was complemented by the reception staff being so helpful with appointments. I am so pleased to have made the move to 'The Dentist' - a great team.

The Dentist

Hi Alan,

Thank you for taking the time to share your positive experience with us! We're delighted to hear that you're satisfied with our dental services. Your feedback is invaluable, and we appreciate your trust in our practice. Looking forward to continuing to care for your smile!
Best wishes,
Team The Dentist

Julie Wilkinson 1 year ago

Fantastic experience: Ade was a lovely dentist very gentle and explained everything. Receptionists very patient and helpful

The Dentist

Hi Julie,

We are grateful for your positive review and are thrilled to know you had a pleasant experience at our dental practice. Your satisfaction is our priority, and we're committed to providing the best care possible. Thank you for choosing us, and we look forward to maintaining your oral health!
Kind regards,
Team The Dentist

Michael Brett 1 year ago

Fantastic experience: I had an appointment with Ade - he had a lovely gentle manner and was very professional, explaining everything in detail.

The Dentist

Hi Michael,

Thank you for sharing your positive thoughts about our dental practice! We're delighted to have met your expectations, and we appreciate your trust in our team. Your smile is important to us, and we look forward to ensuring your continued oral health in the future.
Best regards,
Team The Dentist

Niamh lincoln 1 year ago

Fantastic experience: Dr. Adaralegbe was absolutely fantastic. I went in for a checkup and then a filling a week later and he was very patient throughout the whole process, and took the time to explain what he was doing. The easiest filling I've ever had done.

The Dentist

Hi Niamh,

Thank you for taking the time to share your positive experience with us! We're delighted to hear that you're satisfied with our dental services. Your feedback is invaluable, and we appreciate your trust in our practice. Looking forward to continuing to care for your smile!
Best wishes,
Team The Dentist

Sophie Fletcher 1 year ago

Fantastic experience: I have been a patient of this practice my entire life. I had my first appointment with Nick today and I cannot recommend him enough. He was so caring, informative, professional and took all the time I needed to discuss treatment plans. I was very impressed and am happy he is my dentist now (after being a very very happy client of David Sher’s for many years!) I must also mentioned the hygienist, Kiera, every time I see her I feel like I’m seeing my friend! She is the kindest, most wonderful person ever and I’m always so happy after I see her! And lastly, but my no means least, Christie. I don’t even know where to start, Christie has been there for me my entire life and she is the best thing to happen at ‘The Dentist’. She always makes me feel welcome, has an amazing smile and even better laugh! Overall, there is no place to go other than ‘The Dentist’!

The Dentist

Hi Sophie,

Thank you so much for your positive review! We're delighted to hear about your positive experience at our dental practice. It's our pleasure to provide top-notch care for your dental health. We appreciate your trust and look forward to seeing you at your next appointment!
Best regards,
Team The Dentist

Rosalind Davis 1 year ago

Fantastic experience: Excellent service. The whole team were wonderfully kind and efficient, fitting me in as an emergency patient.

The Dentist

Hi Rosalind,

Thank you for sharing your positive thoughts about our dental practice! We're delighted to have met your expectations, and we appreciate your trust in our team. Your smile is important to us, and we look forward to ensuring your continued oral health in the future.
Best regards,
Team The Dentist

Barbara King 1 year ago

Fantastic experience: Mustufa and Lucy his assistant were absolutely amazing. Couldn’t wish for a more pleasant and professional dentist

The Dentist

Hi Barbara,

Thank you for taking the time to share your positive experience with us! We're delighted to hear that you're satisfied with our dental services. Your feedback is invaluable, and we appreciate your trust in our practice. Looking forward to continuing to care for your smile!
Best wishes,
Team The Dentist

88888888mummypig 1 year ago

Fantastic experience: Mustafa what a great dentist, when rag left the practice I was worried about who I would get after being scared of dentists due to childhood bad experiences They tried me with dennis but I could feel me childhood memories comming back. Next appointment made !! With mustafa!!!! ☺

The Dentist

Hi,

Thank you for taking the time to share your positive experience with us! We're delighted to hear that you're satisfied with our dental services. Your feedback is invaluable, and we appreciate your trust in our practice. Looking forward to continuing to care for your smile!
Best wishes,
Team The Dentist

Tommy Easton 1 year ago

Fantastic experience: They managed to fit me in with an emergency dentist the same morning as i rang. I saw Dr usef who was very helpful.

The Dentist

Hi Tommy,

We are grateful for your positive review and are thrilled to know you had a pleasant experience at our dental practice. Your satisfaction is our priority, and we're committed to providing the best care possible. Thank you for choosing us, and we look forward to maintaining your oral health!
Kind regards,
Team The Dentist

John Sheppard 1 year ago

Fantastic experience: I really liked his composite bonding, his cosmetic work is amazing Bishops Stortford highly recommended, Dr.mustafa is amazing, the PM Dr.shubam is very knowledgeable and kind manager in the town. Nice work by nurse nirmala and tejas. Reception team.

The Dentist

Hi John,

Thank you for taking the time to share your positive experience with us! We're delighted to hear that you're satisfied with our dental services. Your feedback is invaluable, and we appreciate your trust in our practice. Looking forward to continuing to care for your smile!
Best wishes,
Team The Dentist

Kathy Michael 1 year ago

Fantastic experience: Following a letter I received from NHS authorities, I had to contact The Dentist to email them directly. The manager, Mr Shabham kindly phoned them directly for me and sorted everything for me very quickly. Myself and my children have always had good experiences with this dental practice and I hope this continues.

The Dentist

Hi Kathy,

We are grateful for your positive review and are thrilled to know you had a pleasant experience at our dental practice. Your satisfaction is our priority, and we're committed to providing the best care possible. Thank you for choosing us, and we look forward to maintaining your oral health!
Kind regards,
Team The Dentist

astara2 1 year ago

Fantastic experience: Mustafa Was amazing. I didn't think i could sit through teeth cleaning without having numbing injections as i have had to do for many years. He was very gentle and he has restored my faith in dentists

The Dentist

Hi Astara,

Thank you so much for your positive review! We're delighted to hear about your positive experience at our dental practice. It's our pleasure to provide top-notch care for your dental health. We appreciate your trust and look forward to seeing you at your next appointment!
Best regards,
Team The Dentist

Anna Molovata 1 year ago

Fantastic experience: Good job, well done for Dr Yusuf Patel

The Dentist

Hi Anna,
Thank you for taking the time to share your positive experience with us! We're delighted to hear that you're satisfied with our dental services. Your feedback is invaluable, and we appreciate your trust in our practice. Looking forward to continuing to care for your smile!
Best wishes,
Team The Dentist

tom gotts 1 year ago

Fantastic experience: Edit: Had some issues with booking an appointment as the phone box was full and the phone went to answerphone but I recently spoke to Christie and she was able to resolve my issue. She was very friendly and helpful and much nicer than the other reception staff. Looking forward to my next appointment. Thanks

The Dentist

Dear Tom,

We are sad to see you are unhappy with service provided as we aim to please our patients.

If an appointment requires changing we follow the protocol of contacting our patient however I can understand if you live in low connectivity area you may not have received this information. This is unfortunately not in your or practice control. May I politely advise you to confirm before you travel as you are aware you belong to low connectivity area to avoid further inconvenience.

our team is working tirelessly to assist as many patients as we possibly can.

Regarding your specific case, we've conducted a thorough search in our system but, regrettably, could not locate anyone under the name Tom Gotts. Could you kindly provide us with your full name and date of birth via email? My email address is [email protected].

This will enable us to accurately identify and address your concerns.

Additionally, may I take this opportunity to clarify the distinction between GP practices and dental practices. While there may be some confusion in your perception it's important to note that dental practices, like ours, operate as contractors with the NHS rather than being directly owned or employed by them. We do not get paid if we do not see patients. NHS dentistry is less and less subsidised by any government aid as life saving services are given priority and rightly so.

We do not benefit in any way or manner in not seeing you as a patient. We are law abiding tax paying individuals who are doing our best to look after the community . We politely disagree to your defamatory comments and would suggest you to check your facts before placing your allegations.

Despite the challenges, our primary goal remains steadfast: to serve and support our community, particularly during times when access to NHS dentists may be limited.

We're immensely grateful for the unwavering support shown by the people of Bishop's Stortford towards all dental practices striving to serve NHS patients. Should you have any further questions or require assistance, please don't hesitate to reach out to us via the email address provided on our website or through the contact form.

We eagerly await your response.

Joanne O'Neill 1 year ago

Fantastic experience: Nikesh has been consistently helpful, knowledgable and caring in all his dealings with me. Ably assisted by Jackie, I have been very happy with the treatment I have and continue to receive. Would highly recommend.

The Dentist

Hi Joanne,

Thank you so much for your positive review! We're delighted to hear about your positive experience at our dental practice. It's our pleasure to provide top-notch care for your dental health. We appreciate your trust and look forward to seeing you at your next appointment!
Best regards,
Team The Dentist

Jane Rendell 1 year ago

Fantastic experience: Excellent care was given to my mother , as always at The Dentist Bishop’s Stortford. As she is 80 years old and has Dementia, I was absolutely delighted by the superb treatment Dr Mustafa Khan completed at our appointment. He worked above and beyond his duties to successfully extract two difficult broken teeth which had infection .My mother remained relaxed and Dr Khan was wonderful with her .She was so happy to get the treatment done and now pain free. He was so very caring and showed such compassion with her situation. His Dental Nurse Nirmala was extremely kind and so lovely with my mother too. Thank you so much again.

The Dentist

Hi Jane,
Thank you so much for your positive review! We're delighted to hear about your positive experience at our dental practice. It's our pleasure to provide top-notch care for your dental health. We appreciate your trust and look forward to seeing you at your next appointment!
Best regards,
Team The Dentist

Phoebe Anglestein 1 year ago

Fantastic experience: I called this morning to reschedule an appointment however I came into some difficulty with a member of staff on the phone where I asked to speak to a manager. The manager, within 15 minutes, called me apologising for this issue and helped me solve it. He was so lovely and understanding and took the time out of his day to help with my problem. The team at the dentist are very busy and hardworking, going the extra mile like the manager did is the standard of customer service expected. Please be considerate that these guys are super busy!! The team at The Dentist are lucky to have him there! What a polite, kind gentleman. Thank you!!! (I’m so sorry I missed his name!)

The Dentist

Hi Phoebe,

Thank you so much for your positive review! We're delighted to hear about your positive experience at our dental practice. It's our pleasure to provide top-notch care for your dental health. We appreciate your trust and look forward to seeing you at your next appointment!
Best regards,
Team The Dentist

Milica Thorogood 1 year ago

Fantastic experience: Fanatic surgery, Dr Ganesh (Dentist) and Practice manager (Dr.Shubham) are doing the great job. My son and I have been patients since 2016 and with time the practice has improved so the service is excellent. Everyone is very helpful and we want to thank Dr.Ganesh for his expertise and help. I always felt it's very accessible and I highly recommend this practice.

The Dentist

Hi Milica,

Thank you for sharing your positive thoughts about our dental practice! We're delighted to have met your expectations, and we appreciate your trust in our team. Your smile is important to us, and we look forward to ensuring your continued oral health in the future.
Best regards,
Team The Dentist

Rory O'Donohue 1 year ago

Fantastic experience: Absolutely brilliant first time at this dentist. From the Practice Manager Dr. Shubham booking me in and making it a very welcoming experience, to Dr. Yusuf and Nurse Nirmala providing a thorough appointment and cleaning, I was extremely happy with my visit. I'll most definitely be back again for all my future needs!

The Dentist


Hi Rory
Thank you for sharing your positive thoughts about our dental practice! We're delighted to have met your expectations, and we appreciate your trust in our team. Your smile is important to us, and we look forward to ensuring your continued oral health in the future.
Best regards,
Team The Dentist

Phoebe 1 year ago

Positive experience: Recently I encountered an issue with finding an appointment with what turns out to be my wisdom teeth coming in, which I am due to have surgically removed. I have been a patient at this practice since I was 2 years old and have always found their dentists, particularly the one I visit most regularly, very kind and thorough and have consistently received excellent treatment and care for all my dental needs. When booking with this dentist it is essential to be specific. I had an issue trying to get an emergency appointment, because I was told over the phone there were none at all and advised to call 111, which was worrying because I am pregnant and therefore worried about how the unknown pain I was experiencing may effect my baby if untreated. However, I am very pleased that the doctors here made the effort to see me the next day as well as schedule a surgery to have my wisdom teeth removed, as well as prescribe me with antibiotics to help with the pain. As soon as they knew I was concerned and needed help they went above their pay grade to help me, which I am very grateful for. My only criticism, to reiterate, is their over-the-phone customer service / reception, as my initial interaction left me concerned - I am glad I chased it up with the medical staff at the practice so I could get the treatment I need from very caring staff. Overall I would recommend this practice and I am very grateful for everything they have done for me and my family. Thanks again for your help.

The Dentist

Dear Phoebe
Sorry to hear the challenges you have to face through reception or over the call. We will make sure, we make it more smoother. Thank you for leaving your valuable review and feedback .You and Family support over 2 decades has been really amazing journey with us.

Best Wishes
The Dentist

Best wishes

Hayley Edridge 1 year ago

Fantastic experience: Dr. Yusuf( Dentist ) , Dr.Shubham(practice manager) and nurse Nirmala- saw myself and daughter today for treatment. They were all welcoming and accommodating, great care.

The Dentist

Hi Hayley,

Thank you for taking the time to share your positive experience with us! We're delighted to hear that you're satisfied with our dental services. Thank you such great appreciation and recommendation. Your feedback is invaluable, and we appreciate your trust in our practice. Looking forward to continuing to care for your smile!
Best wishes,
Team The Dentist

Linda Prior 1 year ago

Fantastic experience: My husband had an urgent appt to replace a crown, he has numerous health issues, finds it difficult to lie back, has extreme anxiety and generally finds the whole experience difficult. He was seen today by Mustafa and his nurse Lucy. They were patient and talked to my husband throughout, which always helps to relax him. Mustafa was able to replace the crown and my husband left very calmly, so thank you both for your time and patience, it is so very much appreciated.

The Dentist

Hello Linda,
We're thrilled to receive your positive feedback! Providing excellent dental care is our priority, and we're glad to know you had a great experience. Your kind words inspire and motivate our team. Thank you for choosing us for your dental needs, and we look forward to serving you again!
Warm regards,
Team The Dentist

joseph mishan 1 year ago

Fantastic experience: Rosie very kindly fit me in when my temporary tooth fell out and did it for free too! Very kind.

The Dentist

Hi Joseph,

Thank you so much for your positive review! We're delighted to hear about your positive experience at our dental practice. It's our pleasure to provide top-notch care for your dental health. We appreciate your trust and look forward to seeing you at your next appointment!
Best regards,
Team The Dentist

Johnny Malley 1 year ago

Fantastic experience: Just like to thank the staff at the dentist ... broke my tooth last night .. phoned at 8am today was seen and fixed by 1.30pm...so happyand greatful to my dentist and his staff.. i,would reckoned this practice if you haven't got a dentist .. thanks so much

The Dentist

Hi Johnny,

Thank you for taking the time to share your positive experience with us! We're delighted to hear that you're satisfied with our dental services. Your feedback is invaluable, and we appreciate your trust in our practice. Looking forward to continuing to care for your smile!
Best wishes,
Team The Dentist

Neil Sandy 1 year ago

Fantastic experience: Great team who look after you and meticulously walk you through your treatment options

The Dentist

Hi Neil,

Thank you so much for your positive review! We're delighted to hear about your positive experience at our dental practice. It's our pleasure to provide top-notch care for your dental health. We appreciate your trust and look forward to seeing you at your next appointment!
Best regards,
Team The Dentist

Kamaluddin Suja 1 year ago

Fantastic experience: The dentist in Bishop Stortford is best service , I have been receiving in 8 years of time, The Dr.Nik is so lovely and Jackie is so friendly. The practice manager is very polite and friendly.

The Dentist

Hey Kamaluddin,

Thank you so much for your positive review! We're delighted to hear about your positive experience at our dental practice. It's our pleasure to provide top-notch care for your dental health. We appreciate your trust and look forward to seeing you at your next appointment!
Best regards,
Team The Dentist

Chris Brown 1 year ago

Positive experience: The team are always pleasant and helpful when arranging appointments. Communication to confirm and remind of coming appointments is good. My recent check up with Nikesh was good. He is welcoming and friendly and is a good communicator.

The Dentist

Hello Chris,
Thank you so much for your positive review! We're delighted to hear about your positive experience at our dental practice.
Regards,
Team The Dentist

V Tredge 2 years ago

Negative experience: Absolutely shocking service since my dentist left the practice (and I wasn’t told they had!!). I’m registered as an NHS patient and so are my children. Multiple cancelled appointments with no notice and no apologies - and no response when I asked if the private appointments are still going ahead. I believe they’re just using the NHS book to get money from the NHS when not seeing the NHS patients. No duty of care, which is shocking especially for children. Avoid avoid avoid.

The Dentist

Dear V,
We are sorry that we are not able to offer you an NHS appointment at this time. However, this is due to reasons outside of practice control. Please read below:
https://www.theguardian.com/world/2023/jul/26/first-edition-nhs-dentist-appointments
https://www.bda.org/media-centre/nhs-dentistry-sees-biggest-fall-in-budget-in-decades
There is a national shortage of NHS dentists. If you read the above articles, you will be better informed. Moreover, dental practices get paid on the NHS only when a patient is seen for a course of treatment and that course of treatment is completed. Having a patient registered with the practice results in no payment for the practice whatsoever. Due to the issues with NHS dental contract, many practices nationally have handed their NHS contracts back. We are still providing NHS services however are limited due to shortage of NHS dentists. In fact, during Covid lockdown, you will be pleased to know that we were one of the 450 urgent dental centres out of 12500 dental practices nationally which we volunteered for and we did this without any funding from the NHS. We hope that the above explanation does provide you with more information to decide if we really do deserve the 1 star rating.
Kind regards,
Team@The Dentist

Anastasia Cowan 2 years ago

Negative experience: Been with this dentist for years as unfortunately no other dentist is taking NHS patients at all, impossible to get an appointment, Ive been trying to seek help from doctors, 111, A&E for a recurring problem for years and they will not help. My appointment that I spent a whole 2 weeks calling up to book everyday untill I had to go in the practice in person, waited a month for the nearest appointment. For them then to cancel my appointment and say the soonest they can offer is 3 months time while I'm crying down the phone. Not good enough, I'm in agony with continued infections and dental issues and no other service will help. Only a Dentist can, and they won't either, absolutely disgusting treatment.

George Barron 2 years ago

Negative experience: Been going to The Dentist since I moved here in 2015 as a private patient. Happy with my hygienist, but previous Dentist (Dr Sher) left. At my last check-up, new Dentist advised I needed 3 fillings. I was shocked when I was advised that this would cost £1050 (£350 each). Checked with BUPA, who advised cost would be £150 per filling - so The Dentist fees really extortionate! They charged me a £350 deposit in advance of the planned fillings. However - when I realised how inflated their pricing was - I cancelled the following day. That was a month ago - and despite chasing them -I am still awaiting the refund to my account. Advised today that money would not be transferred for another week. I can only imagine if I had not paid my bill for 5 weeks, they would have initiated debt recovery proceedings. I went to another dentist in Bishops Stortford to have the fillings done at a more reasonable cost - only to be told that I didn‘t really need the work done at all! As you can imagine, I wont be going back to The Dentist again - and I‘d advise others to do the same.

Geoff Sissons 2 years ago

Fantastic experience: Excellent treatment which is always appropriate to my needs. Going to the dentist is never a pleasure but the care from all the staff here makes it manageable.

The Dentist

Thank you for your lovely feedback! We’re happy to know our team’s care makes your visits manageable and tailored to your needs.

We’re always here to support you with the best treatment and care.

Best regards,
The Dentist Team

Sylvia Daley 2 years ago

Fantastic experience: I have been attending The Dentist for many years as an NHS patient I have always been very happy with their professionalism & attendance especially from Rosie who takes care of my teeth & is always willing to listen to any of my concerns

The Dentist

Thank you for your kind words! We’re happy to hear you’ve had a positive experience over the years, especially with Rosie’s attentive care and willingness to listen.

Your trust means a lot to us!

Best regards,
The Dentist Team

Glen Parke 2 years ago

Fantastic experience: Restored my faith in dentists. Their senior dentist is amazing. Fast appointment times and very accommodating

The Dentist

We’re happy to hear that our senior dentist was able to restore your faith in dental care! It’s great to know you found the appointments fast and the team accommodating. Thank you for your kind words!

– The Team at The Dentist

Alice Hedges 2 years ago

Fantastic experience: Fantastic dentist! Thank you to my dentist Dennis Steas, he is without doubt the best dentist I have ever had.

The Dentist

Thank you for your fantastic feedback! We’re happy Dennis Steas could provide you with such excellent care — truly the best!

Best regards,
The Dentist Team

sammy hardy 2 years ago

Positive experience: the dentist is so good but when you phone them they don’t answer and it goes straight through to the voicemail why is that

The Dentist

I totally understand how frustrating that can be! Sometimes dental practices get really busy, especially during peak hours or emergencies, so they might not be able to answer every call immediately and it goes to voicemail instead.
Best regards,
The Dentist Team

Izzy Springham 2 years ago

Fantastic experience: I would say I am about half way through my Invisalign process and so far I have had a lovely experience with Dr Rosie after she was recommended to me by a friend. She was very knowledgeable in my consultation, did everything to make me feel confident in what would happen and once I’d signed up, she has always been contactable on Instagram for any questions. I am really happy with how my teeth look so far but can’t wait to see them finished!

The Dentist

Thank you so much for your lovely feedback! We're so happy to hear that you're enjoying your Invisalign journey with Dr Rosie and feeling confident with the progress so far. She’ll be delighted to know her support has made a difference. We can’t wait to see your final results too!

Best regards,
The Dentist Team

Johanna O'Sullivan 2 years ago

Positive experience: Have been going to The Dentist for many years, Raj is absolutely brilliant, explained everything. See him as an NHS patient for check-up but any other work needs doing is usually private. Never try to ‘sell’ me anything. Shame he is leaving.

The Dentist

Thank you for your kind words! We’re so pleased to hear you had such a positive experience with Raj. We apologise for our late reply—our team hasn’t been fully active here over the past couple of years, but it’s lovely to see your feedback. Wishing you all the best, and we’re glad Raj made such a great impact during your visits!

– The Team at The Dentist

Ginny Eley 2 years ago

Fantastic experience: After a life time of sometimes inadequate dental work elsewhere and my own failure to look after my teeth adequately, I needed extensive work to give me back a brilliant smile and a mouth of trouble free teeth. The patience and professionalism of my dentist, even when things didn't go to plan, were exceptional, and I am delighted to face the world with confidence after nearly 20 years!

The Dentist

Thank you so much for sharing your experience! We’re thrilled to hear your dentist’s patience and professionalism helped you achieve a confident, trouble-free smile. Apologies for our delayed reply—our team hasn’t been fully active here over the past couple of years, but it’s wonderful to see your feedback. Your happiness means a lot to us!

– The Team at The Dentist

sarah innes 3 years ago

Fantastic experience: Made me and my two children comfortable and assured everything will be fine

The Dentist

Thank you for sharing your experience! We’re so happy to hear that we could make you and your children feel comfortable and assured. Apologies for the delayed reply—our team hasn’t been fully active here over the past couple of years, but your feedback really means a lot to us!

– The Team at The Dentist

Roy Meade 3 years ago

Fantastic experience: My wife and I have been attending the Dentist for many years. We have had excellent service from both the dentists and dental hygienists. Communication with receptionist is very good and emergency requirements are handled promptly with every effort made to find an urgent appointment.

The Dentist

Thank you for your kind words! We’re happy to hear that you and your wife have consistently received excellent care from our dentists and hygienists, and that our reception team has been helpful with communication and urgent appointments. Apologies for the delayed reply—our team hasn’t been fully active here over the past couple of years, but your feedback really means a lot to us! Your feedback, even if shared a little later, is greatly appreciated!

– The Team at The Dentist

Adam Cobell 3 years ago

Fantastic experience: I have been visiting the hygienist here and cannot recommend highly enough. Any nerves are eased immediately. Friendly and relaxed and most of all a great service.

julie pollard 3 years ago

Fantastic experience: Dentist was kind and reassuring, always puts you at ease and makes sure you understand any procedures.

joyce and david martin 3 years ago

Fantastic experience: We have had the good fortune to have been patients at The Dentist since 2002. They have looked after our dental care supremely well and we've never had a bad experience there. They are efficient, polite, skilful, and helpful. We recommend them without hesitation and think it would be very difficult to find a better dental practice.

Thomas Garrett 3 years ago

Fantastic experience: I have been going to the Dentist practise for many years and can definitely recommended it. They are very accommodating booking appointments that suit the customer even at short notice.

jackie isle 3 years ago

Fantastic experience: Excellent dentist , both my son and I have Raj. Always professional and gives good advice and does not do any unnecessary treatment.

S Wickham 3 years ago

Fantastic experience: Really lovely dentist and staff. Friendly and efficient. Always make sure you know what they are doing and how they are checking things and what you need to do at home. Really put my daughter at ease

Heather Blowers 3 years ago

Fantastic experience: I have been a patient at The Dentist for many years now and always receive excellent treatment. Raj is so gentle and always explains in much detail if I need any further treatment and the best course of action. I would highly recommend him and also Rosie whom I saw as an emergency when Raj was not available.

Luca Lavelli 3 years ago

Negative experience: I've been asking for an NHS general check for over 8 months but "if you haven't heard anything back it's because there are no NHS places available, but if you wish you can have a private check next week pre-paying £90 now". Nor as professional as it looks, disappointing

claire crispe 3 years ago

Fantastic experience: Thank you Nishma and Gavin for being such a calm, caring and professional team. They always put me at ease and they have given me the most wonderful smile. Highly recommended.

alija jakubovskaja 4 years ago

Negative experience: Unethical decisions made by Rosie as I chose different Dentist for my surgery , unnecessary 3D scan was done and I was charged pointlessly . Very unprofessional spiteful behaviour towards paying Clients.

James Hellis 4 years ago

Fantastic experience: I have always had total confidence in the Dentist in South street. You are always made to feel welcome and whichever practitioner who treats you always reassures by explaining what will happen at each stage of treatment. All treatments provided to me have been successful and I have always left feeling well looked after and impressed by the competence of all the staff.

Simon Stevens 4 years ago

Fantastic experience: Great dentists, especially Raj and the hygienist Anne-Marie is ace too. Highly recomended.

Sunny Kumar 4 years ago

Fantastic experience: I saw them today after a polite receptionist booked me in. I think Ms C******e the dentist was a very approachable professional and caring person. I couldnt thankyou properly as I was in pain and left without saying much. Many thanks . You were great.

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