Dental Lounge

Addoldy Rd, SA11 5DU, Neath
Dental Lounge
Addoldy Rd
SA11 5DU, Neath
+441639722277

Opening hours

  • sunday: (closed)
  • monday: 9h-13h, 14h-17h
  • tuesday: 9h-13h, 14h-17h
  • wednesday: 9h-13h, 14h-17h
  • thursday: 9h-13h, 14h-17h
  • friday: 9h-13h, 14h-17h
  • saturday: (closed)

Here at Dental Lounge, our patients always come first. Whether popping in for a dental check-up or visiting for a consultation.

We are currently accepting new Private patients. We specialise in general dentistry (with the emphasis on prevention rather than cure) and Cosmetic dentistry.

We are also pleased to offer a number of facial aesthetic treatments- all of which are quick, comfortable, convenient and will give fast results.

Our comment from Best Dentists about Dental Lounge:

Dental Lounge is a highly regarded dental practice in the UK known for its exceptional service and commitment to patient care. Many users have praised the clinic for its warm and welcoming atmosphere, and the staff consistently go above and beyond to ensure that patients feel comfortable and at ease during their visits. Here are some highlights:

  • Patients frequently mention the friendliness of the staff, from receptionists to dental hygienists and dentists, creating a supportive environment for all.
  • The dentists, such as Dr. Mancuso and Dr. Abraham, are noted for their professionalism and skill, providing thorough explanations during treatments and ensuring that all patient needs are met with care.
  • Numerous reviews highlight that the practice is particularly accommodating to those with dental phobia or anxiety, making every effort to provide gentle and empathetic care.
  • The practice is commended for its cleanliness and modern facilities, which contribute to a pleasant dental experience.
  • Patients appreciate the quick response times for emergency appointments, emphasizing the team’s dedication to alleviating pain and providing timely care.

Overall, Dental Lounge stands out for its stellar patient feedback, with many recommending it as the go-to dental practice for individuals seeking compassionate and high-quality dental care.

Best Dentists cannot guarantee that the professionals and companies that appear in the directory have the appropriate training or health certifications. The majority of companies that appear in the directory are nutritionists and dieticians, but other types of professionals related to the nutrition sector also appear. We recommend that you request the membership number of the professional you are going to attend to perform your treatment or consultation.

Services and Treatments

Teeth Whitening

Dental Lounge: Reviews

4.5/5 (200 Reviews)
David Powell 2 months ago

Fantastic experience: Excellent service all staff lovely hygiene was excellent at her job her name was Katrina very happy with the results thank you all

Dental Lounge
Dental Lounge

Thanks Mr Powell! Katrina is extremely pleased with your review

Tracey 3 months ago

Fantastic experience: First time of going to this dentist, I was absolutely petrified as have a phobia with dentist but everyone was really friendly and welcoming and put me at ease, thank you

Dental Lounge
Dental Lounge

Thank you Tracey!! We are pleased you were really happy with our service this week. We look forward to seeing you again!

Keith Hughes 3 months ago

Fantastic experience: Excellent, professional treatment

Dental Lounge
Dental Lounge

Cheers Keith

Si Macken 3 months ago

Fantastic experience: Great service even though the NHS mixed up a booking they managed to sort it out and fit me in really helpful

Dental Lounge
Dental Lounge

Thank you for the 5 star review We will always try our best to accommodate patients in pain! We are really pleased we could help with this situation

sarah Hill 3 months ago

Fantastic experience: First time patient at the dental Lounge and I’m a very very nervous anxious patient , but they are so welcoming and friendly and no judgmental it made me feel at ease ! The dentist we seen was fantastic very comforting and explained clearly my options :-)

Dental Lounge
Dental Lounge

Hi Sarah, we are so pleased to receive a 5 star review as flowing as this!

Colin Lewis 3 months ago

Fantastic experience: First class service once again

Dental Lounge
Dental Lounge

Cheers Colin

Mike Regan 3 months ago

Fantastic experience: The treatment one receives at Glynneath Dental Lounge is second to none and I'd recommend them to anyone needing Dental treatment!

Dental Lounge
Dental Lounge

Hi Mike, thank you for this brilliant review. We always strive to provide highest standards of care!

Yvonne Roderick 3 months ago

Fantastic experience: Staff are really polite and helpful, the dentist I saw today was amazing very calm constantly telling me what she was doing made me feel really at ease !! well done all from someone who is scared stiff of the dentist

Dental Lounge
Dental Lounge

Thanks Yvonne. We always try to put our patients at ease!

Bronwen Davies 3 months ago

Fantastic experience: Best dentist I’ve ever been to, was seen for a filling and to treat gum disease. Can say honestly say I’ve never had anyone so caring and gentle. Didn’t feel the injection at all. Staff went above and beyond to help with my anxiety I’m also autistic and struggle with new people and places, this is honestly the best practice I’ve ever been to. Would highly recommend xxxxxxxxxxx

Dental Lounge
Dental Lounge

Thank you Bronwen for this fantastic review! We are super pleased we were able to look after your needs. We look forward to seeing you again soon

Russell West 4 months ago

Fantastic experience: Had to have an extraction today. Dr Mancuso did an excellent job....was over in 5 secs!!!!! Would highly recommend

Dental Lounge
Dental Lounge

Thanks Russell! Dr Mancuso has years and years of experience when it comes to removing teeth.

We are pleased she was able to complete your treatment so efficiently today

Leah Williams 4 months ago

Fantastic experience: Took my son to the dentist and had such a positive first experience. The staff were warm, friendly, and great with kids. We felt comfortable from the minute we walked in. They made everything easy to understand and took the time to help my son feel at ease. It’s clear they really care about their patients. Highly recommend!

Dental Lounge
Dental Lounge

Hi Leah, you are not wrong! We absolutely do care about each and everyone of our patients! We are very pleased to receive this feedback and will share your positive experience with our team

kaleigh nicole 4 months ago

Fantastic experience: Quick extractions with little to no pain at all.

Dental Lounge
Dental Lounge

Hi Kayleigh. Thank you for this 5 star review! Dr Mancuso and the team are really pleased we were able to assist you

Daniel Addis 4 months ago

Fantastic experience: Brilliant dentist and all staff really friendly im very happy with my new crowns Dr Mancuso done them perfect thank you

Dental Lounge
Dental Lounge

Hi Daniel, thank you for this 5 star rating! Dr Mancuso was also delighted with the final result

Tracy Frow 4 months ago

Fantastic experience: The care, both my son and I receive at the Dental Lounge is outstanding. From the moment you walk in, you are treated with patience and respect. Our dentist, Morgan, takes time to discuss and explain any treatment and all the options. Morgan treated my very anxious son who had a million questions and needed lots of reassurance especially around timings through out the procedure. Morgan and his dental assistant showed nothing but care and patience. My son felt really confident leaving after ‘pain free’ treatment. Thank you all very much.

Dental Lounge
Dental Lounge

Hi Tracey! Thanks very much for sharing your feedback with us! We really appreciate your kind words

Gareth Evans 4 months ago

Fantastic experience: The Dental lounge staff are extremely friendly and helpful. The dentist and assistant have been superb. Thorough and professional.

Dental Lounge
Dental Lounge

Thanks Gareth. We endeavour to provide the highest level of care always!

Gaynor Jenkins 5 months ago

Fantastic experience: My mother Mary is Very happy with the care given everybody was patient with her and very helpful

Dental Lounge
Dental Lounge

Thank you Gaynor. It is always a pleasure seeing / treating Mary at our practice

Rene Lamarque 5 months ago

Fantastic experience: Excellent service and great care from both dentists, pleasant ambience

Dental Lounge
Dental Lounge

Hi Rene. Thank you for the 5 star rating! We are super pleased and will share your feedback with the team.

Rose Hood 5 months ago

Fantastic experience: Excellent all around

Dental Lounge
Dental Lounge

Thank you rose! Always a pleasure seeing you at the Lounge

o0ikayleei0o 5 months ago

Fantastic experience: Very helpful and professional

Dental Lounge
Dental Lounge

We are so pleased to receive this 5 star review! Thank you

Andrew Hurford 5 months ago

Fantastic experience: Great experience from the time I walked through the door until I left

Dental Lounge
Dental Lounge

Hi Andrew! Thank you for the 5 star review! This is the service level we always strive to deliver

sarah stokes 5 months ago

Fantastic experience: Lovely friendly staff

Dental Lounge
Dental Lounge

Hi Sarah! Thank you for taking the time to leave us a 5 star review

roger harris 6 months ago

Fantastic experience: Very attentive and explained everything clearly.

Dental Lounge
Dental Lounge

Thank you for 5 star’s Roger! It’s always a pleasure to see you at the practice

Samantha Gosney 6 months ago

Fantastic experience: Highly recommend. They were willing to see me to oversee another dental practices work as they were blindsiding me. Glynneath dental Lounge we’re fantastic, very compassionate, explained in detail all their findings and anything that was going to cost extra before I agreed to them, they found and infection and give me a prescription for antibiotics which have cleared the pain i’ve been suffering for 12 days. Pricing of everything including their emergency fee was one of the cheapest I was quoted but so many were not happy to over see another ones work, They were a god send to me

Dental Lounge
Dental Lounge

Hi Samantha. Thank you for this 5 star review. We are here to help when needed! We are pleased we identified the problem and the antibiotics helped reduce the suffering!

John Evans 6 months ago

Fantastic experience: From the moment you step inside, this dental practice exudes comfort and professionalism. The surroundings are immaculate and welcoming—calming décor, soothing lighting, and an atmosphere that instantly puts you at ease. The level of customer service is truly top-tier. Every member of the team is attentive, friendly, and deeply committed to patient care. Whether it's the receptionists greeting you with genuine warmth or the clinicians explaining each step with clarity and kindness, you're made to feel valued from start to finish. It’s rare to find a place that blends clinical excellence with such a personal touch. Highly recommend to anyone who values not just quality dental care, but a truly pleasant experience overall.

Dental Lounge
Dental Lounge

Hi John, thank you very much for this feedback. We are very pleased you enjoyed your visit to us see you again soon

Fernanda Mariano 6 months ago

Fantastic experience: I always have the best treatment and welcoming, Dr. Mancuso is exceptional and always manage to save me from worrying and future discomfort , today I had a hygiene done by Jhulia and she was amazing ! Never thought I could get hygiene done without feeling pain but she did it ! I highly recommend their services.

Dental Lounge
Dental Lounge

Hi Fernanda. Thank you for sharing your feedback with the Dental Lounge Team. We are pleased we resolved your dental problem and you had a positive dental hygiene experience.

Mark Colsey 6 months ago

Fantastic experience: This is best place for Dental treatment, staff are very friendly and talented.

Dental Lounge
Dental Lounge

Thanks Mark. Always a pleasure seeing you at the practice!

Neil Evans 6 months ago

Fantastic experience: A very professional practice. Excellent, treatment and Dental care advice.

Dental Lounge
Dental Lounge

Hi Neil. We are very happy to read this 5 star review! Thank you!

Stephen Blake 6 months ago

Fantastic experience: One of the best dentist's I have ever been to

Dental Lounge
Dental Lounge

Hi Mr Blake! Thank you for the positive feedback! We look forward to seeing you again in the future

Jay Storey 6 months ago

Fantastic experience: Never had a good relationship or track record with dentists my entire life. My partner got me an emergency appointment late on a Friday afternoon, despite my anxiety and CPTSD conditions everyone was so calming, welcoming and friendly I can safely say that despite ending up with 2 teeth pulled without sedation just local anaesthetic for the first time ever I genuinely had the most pleasant experience I've ever had with all of the others being traumatic and painful every time before.

Dental Lounge
Dental Lounge

Hi Jay. We really appreciate this positive feedback. Our team always attempt to deliver the highest level of care day in, day out!

Ceri Raisbeck 7 months ago

Fantastic experience: The Dental Lounge have been brilliant! They were able to help me when I needed an emergency appointment; they are friendly, supportive and provide full information about your treatment needs. I would recommend them to anyone.

Dental Lounge
Dental Lounge

Hi Ceri. We are super proud to receive this 5 star review from you! Thank you

Jordan Lewis 7 months ago

Fantastic experience: Lovely people, brilliant service

Dental Lounge
Dental Lounge

Thanks Jordan for the 5 stars

Dave Thomas 7 months ago

Fantastic experience: You are always greeted with a welcoming smile and pleasant welcome by the reception staff who are always eager to manage your visit in a professional and knowledgeable manner. Having visited the practice on two consecutive Fridays for a hygiene and dental checkup recently, I could not fault the treatment and care I received from the resident hygienist and dentist. I one visit I arrive 3 hrs early, my fault I had put the wrong time in my diary! The staff went out of their way to cater for my error and I was seen and treated with 30 minutes. Thank you. The, “can do” attitude by all staff was commendable. Thank you. See you in September

Dental Lounge
Dental Lounge

Hi Dave, thank you for the 5 star rating! We will always try to go above and beyond for our patients

InDaGloom 7 months ago

Fantastic experience: Pretty amazing experience. Straight in. No fuss. Good quality work.

Dental Lounge
Dental Lounge

Brilliant we are so happy we met your expectations!

Anita Griffiths 7 months ago

Positive experience: Today my experience was excellent my treatment plan was completed professionally and I’m really pleased with my crown. I did however have problems with my initial consultation I had a problem with my appointment due to emergency patients taking priority. Felt as if there was a two tier system for NHS patients. The staff however did listen to my concerns and rearranged my appointment.

Dental Lounge
Dental Lounge

Hi Anita, Thank you for your kind words and for taking the time to share your experience. We are pleased to hear that you’re happy with your crown and that your treatment plan was completed to your satisfaction.

We sincerely apologise for the inconvenience you experienced with your initial appointment, and we appreciate your understanding regarding the prioritisation of emergency cases. We always aim to provide equitable care to all our patients.

It’s great to know our team was able to address your concerns and rearrange your appointment to better suit your needs. Thank you for your feedback. We look forward to welcoming you again in the future.

Marcus Madden 7 months ago

Fantastic experience: Had terrible toothache, couldn’t get an appointment with my own dentist, very disappointing. I contacted the Lounge just after 3PM and was sitting in the surgery at 4.15PM. I was examined, x-rayed and had a VERY necessary tooth extraction and on the way home by 5.15PM. The whole process was friendly, slick and professional. I would absolutely recommend their services.

Dental Lounge
Dental Lounge

Super pleased we managed to get you out of pain before the weekend Marcus! Thanks very much for the review

James Llewellyn 8 months ago

Fantastic experience: Great service, convenient appointments and great staff.

Dental Lounge
Dental Lounge

Thank you James

Vikki Evans 8 months ago

Fantastic experience: Absolutely amazing dentist. The staff are lovely and friendly. They make you feel at ease. Dr Mancuso is amazing at what she does and made me feel so at ease. I’ve had extensive dental work done and I can honestly say Dr Mancuso has done an amazing job. I had a massive fear of dentist due to previous bad experiences but the dental lounge staff have changed that and made it feel so much easier for me to go to the dentist

Dental Lounge
Dental Lounge

Hi Vikki, thank you so much for sharing your positive experience with us, we are here to look after you every step of the way

J&C Lewis 8 months ago

Fantastic experience: Good kind people. Very lovely

Dental Lounge
Dental Lounge

So happy with the 5 stars! Thank you

Scott Gittins 8 months ago

Fantastic experience: Absolutely superb service from start to finish, I was seen as an urgent 111 patient and they couldn’t have been more accommodating, the girls at the reception were nice and friendly and the dentist Morgan was great with his assistant Chloe. I had to have a tooth extracted and it was done very well, no pain and left the practice all signed up and awaiting my next appointment in June.

Dental Lounge
Dental Lounge

Thank you for the 5 star feedback Mr Gittins

Izi 8 months ago

Fantastic experience: Receptionists are so down to earth caring and kind people and the dentist is so patient and understanding! Best dentist I've ever been to.

Dental Lounge
Dental Lounge

Hi Izzabelle, thank you for the 5 star review! We are on this journey together see you soon

Susan James - Twist 8 months ago

Fantastic experience: Complex private treatment explained clearly options etc payment plans and schedules. Made to feel comfortable and put at ease by caring and knowledgeable staff - nothing left to worry about - my hand is held. Thankyou.

Dental Lounge
Dental Lounge

Hi Susan, we really appreciate this 5 star review! Absolutely we will look after you every step of the way

Keith O'neale 8 months ago

Fantastic experience: My Therapist appointment on 08/05 /2025with Mrs Preethi Manoj at the Dental Lounge went well Mrs Preethi Manoj was so caring polite and patient during procedure and aftercare explained fully Thank you so much

Dental Lounge
Dental Lounge

Thank you Keith it is wonderful to receive such positive feedback about your experience at the practice

Andrew Harris 9 months ago

Fantastic experience: Great service and treatment. Morgan was 1st class.

Dental Lounge
Dental Lounge

Thanks Andrew for taking the time to give us a 5 star review

emma wellington 10 months ago

Fantastic experience: I'm stuffer really bad nervous they are very nice and helpful as I can't read or write

Dental Lounge
Dental Lounge

Thank you very much for the 5 star rating Emma. We are always here to help you and put you at ease.

Nigel Rosser 10 months ago

Fantastic experience: Very helpful and a big thankyou

Dental Lounge
Dental Lounge

Thank you Mr Rosser. We look forward to seeing you at the practice soon

mark fish 10 months ago

Fantastic experience: Excellent service. I'm new to the dental lounge much better than anywhere iv been before

Dental Lounge
Dental Lounge

Thank you Mr Fish! We always strive to provide the highest standards of care

Jordan 130 11 months ago

Fantastic experience: I have had my teeth cleaned, one filling and a tooth extraction with dental lounge. I was worried about my extraction because the tooth was quite damaged above the gum but Dr Morgan was able to get it out without needing to cut the gum or needing stitches. I did not feel any pain during the entire process. A little over 12 hours later and I’m still pain free and haven’t needed to take any medication. 10/10 experience. Brilliant and friendly staff all round.

Dental Lounge
Dental Lounge

Thanks Jordan for this review! Agreed Dr Morgan is one of the best in the business when it comes to complex extractions

Lissa Kriescher 11 months ago

Fantastic experience: Amazing friendly staff, make you feel at ease, able to get appointments, which in today's dental climate is fantastic. Morgan has been fabulous, and I feel grateful that finally after years I'm confident in having a dentist who cares . Thank you.

Dental Lounge
Dental Lounge

Hi Lissa, thank you for the 5 star review! We are so happy we were able to meet your expectations. We look forward to seeing you again in the near future!

Moira Randall M.B.E 11 months ago

Fantastic experience: Would I recommend this Dental practice to others? YES 100%. Having been a patient at the Dental Lounge for a number of years, I can honestly confirm from personal experience that the quality of service, the professionalism and the friendliness of the staff members as excellent. In particular, the exceptionally high standard of professionalism shown by Dr Dharminy Mancuso is demonstrated in her dentistry skill, her knowledge, her meticulous attention to detail, and her personal care and attention to her patients needs. I personally have always come away happy and completely satisfied with the quality of dental work I have needed . I have no hesitation and am completely confident in recommending this practice ( as I have done to family & friends) to anyone . Moira Randall M.B.E

Dental Lounge
Dental Lounge

Thank you Moira for your kind words. it is always a pleasure to see you at the practice.

Jan Garen 1 year ago

Fantastic experience: I chose the Dental Lounge after reading reviews. Excellent decision. Welcoming, friendly and first class treatment.

Dental Lounge
Dental Lounge

Hi Jan, thanks very much for the 5 star review

1989R 1 year ago

Fantastic experience: This is one of the best dentist. Staff are all friendly, always remember you and the dental care I've received has been fantastic and they've worked hard with me to get my dental hygiene back up to date. Highly recommend them.

Dental Lounge
Dental Lounge

Thank you so much for the 5 star review! We will always work with patients who are committed to improving their dental hygiene. We are pleased we could support you on your journey to better oral hygiene

Susan Petrosillo 1 year ago

Fantastic experience: Professional, friendly, welcoming just 3 words to describe this dentist. My mum couldnt thank them enough and my sister was so impressed she even made an appointment when she was there with mum. My husband had recommended the dentist as my 85 year old mum's filling had fallen out. What a find, thank you so much. They were so polite and efficient on the phone when I made the initial appointment too. Susan Petrosillo

Dental Lounge
Dental Lounge

Thank you for the 5 star rating Susan We are pleased we could help your Mum with an emergency appointment today and your sister has also decided to book in we look forward to seeing you again soon!

Beverley Johnson 1 year ago

Fantastic experience: I am so impressed with this dental practice I have had both extractions and fillings carried out here and as a person with a phobia of dentists they take the time to calm you and take things at your pace I can’t fault that at all

Dental Lounge
Dental Lounge

Hi Beverley. Thank you for taking the time to leave us this 5 star review! We are delighted we were able to meet your expectations with the treatment you have received with us

Sarah Rees 1 year ago

Fantastic experience: The service we received for my child was impeccable. Both Nia and the dental assistant ensured he was calm and fully informed. He was very nervous but they managed to complete the procedure successfully. It's great to know he will have no anxiety when he needs to go to the dentist next time. Thank you both.

Dental Lounge
Dental Lounge

Hi Sarah. We appreciate the 5 star review! We are pleased the procedure was successful and we always endeavour to provide the highest levels of care

Emily Jane Benson 1 year ago

Fantastic experience: I had a dental emergency and the previous dentist I was with completely ignored me. I was in so much pain and at risk of becoming more unwell. Dental lounge saw me as an emergency 111 patient and were immediately welcoming and empathetic to my pain. They gave me a care plan to help me improve my oral health. Any communication has always been very competent. The staff are always lovely and I can’t thank them enough for helping me through a challenging health journey.

Dental Lounge
Dental Lounge

Hi Emily, we are super pleased to read this 5 star review! Thanks very much

Emma Snell 1 year ago

Fantastic experience: Been fantastic . From an emergency appointment to becoming their patient. Everyone is lovely

Dental Lounge
Dental Lounge

Hi Emma. Thank you for the 5 star review! We are really pleased we will now be taking care of your longer term dental needs

Louis Fox 1 year ago

Fantastic experience: Great friendly staff, very clean and tidy. Would highly recommend.

Dental Lounge
Dental Lounge

Thanks Louis!

bevbending bevbending 1 year ago

Fantastic experience: The dentist was amazing with my husband, who has dementia he was very patient and gentle with him thank you

Dental Lounge
Dental Lounge

Thank you Bev for your kind comments and the 5 stars

Julie Horn 1 year ago

Fantastic experience: Needed an emergency dental appointment, 111 found me one with The Dental Lounge. A very relaxing atmosphere on arrival, lovely Christmas tree in the corner. Hardly had to wait at all before meeting the dentist. He introduced himself and the dental nurse, this small gesture made me feel relaxed straight away. Needed an X-ray and antibiotics, next procedures were discussed and explained. I didn’t feel rushed and everything was explained in detail. I’ve now switched dentist as I was made to feel so at ease.

Dental Lounge
Dental Lounge

Hi Julie. Thank you for the kind feedback. We are so pleased you felt comfortable in our environment and now have the confidence for our team to take care of your future dental needs. Thanks again

caroline odonnell 1 year ago

Fantastic experience: Outstanding care provided to my son today from start to finish. My son was very nervous and in a lot of pain and he was taken care of from the minute he arrived. Fantastic dentist and fantastic staff. Thank you so much

Dental Lounge
Dental Lounge

Hi Caroline. We are really pleased to receive this 5 star review. We always aim to provide the highest level of care and especially with young children our team are trained to reduce any anxiety that may arise.

maxine kerrison 1 year ago

Fantastic experience: Had a wonderful experience at the dental lounge, warm and friendly welcome from the pink haired receptionist and the other receptionist was also very friendly. The therapist Nia was lovely, explained everything to me. Would highly recommend the Dental Lounge

Dental Lounge
Dental Lounge

Hi Maxine. Thank you for giving us this 5 star rating

Samantha Nedin 1 year ago

Fantastic experience: I started my journey when I came in as an emergency patient as I couldn't bare the pain. When I first saw the dentist I burst into tears, not from pain but from embarrassment from the state of my teeth. He was so kind to me and made me feel at ease and that's where it all began. I saw Dr Abraham who was so patient and understanding. Next Dr Mancuso who never once judged me and was so helpful. She has given me a smile I can be proud of. If your nervous, scared, embarrassed Iike I was i would recommend this practice to anyone, from the receptionists, hygienists, dental nurses and the dentists themselves, all will reassure you and do their upmost to achieve the results you want and need

Dental Lounge
Dental Lounge

Hi Samantha. Thank you for this fantastic 5 star review. We are so pleased you achieved the results you wanted and it was a pleasure to be on the journey with you! The card and flowers you gave Dr Mancuso were much appreciated and we look forward to seeing you again soon

Rhiannon Williams 1 year ago

Fantastic experience: I was seen today by the lovely Nia, I absolutely hate the dentist (petrified of needles) Nia was soooooooooo lovely!!!! Made me feel at ease & relaxed. My filling treatment went well. Thank you so much for the amazing service ❤️

Dental Lounge
Dental Lounge

Hi Rhiannon. Thank you for sharing this feedback. We understand many patients suffer with dental anxiety but we have the professionals within our team to put patients at ease and fulfil their treatment needs

Tamzin Carter 1 year ago

Fantastic experience: I'm petrified of the dentist and I needed a tooth removed the staff are so patient and kind can't fault them

Dental Lounge
Dental Lounge

Hi Tamzin, thank you! all part of the service

Melanie Carnie 1 year ago

Fantastic experience: Received excellent treatment there, the lovely dentist and the team were very understanding of my anxieties and put me at my ease. The reception staff were very helpful and pleasant .

Dental Lounge
Dental Lounge

Hi Melanie, We appreciate the 5 star review and are really pleased to read you had a very good experience with us.

Rachael Lauder 1 year ago

Fantastic experience: Now I really don't like the dentist but The Dental Lounge made me feel comfortable the staff were really friendly and the dentist Morgan was so calm and gentle with my mouth

Dental Lounge
Dental Lounge

Hi Rachael, thank you so much for the 5 stars

Ryan Brettle jones 1 year ago

Fantastic experience: I hadn’t been to a dentist for a few years as I was very nervous. Finally had the courage to go and I’m so glad I choose this dentist!!. The staff are so kind and welcoming!. Miss Julija Matvejeva and the dental nurse has been amazing throughout my appointments, very professional and caring I felt very at ease superb treatment. Just came back from having my tooth extracted with Dr. Morgan Abraham and dental nurse lily. I was so nervous but I must say the kindness shown by both of them made me feel at ease!. Wouldn’t have chosen a better team to go with! They were brilliant!. Definitely the best dentist I’ve been too! Thank you all

Dental Lounge
Dental Lounge

Hi Ryan. Thank you for taking the time to write this detailed review

Jason Jones 1 year ago

Fantastic experience: Called 111 today for emergency appointment this place is by far the best dentist I've been to the reception gave me a call after 111 had made the appointment instantly I felt this is going to be a brilliant visit and by far it was the staff on reception were so polite welcoming and can clearly see they care for the patients the building it's self was so modern I felt like I had been sent to the ritzs I was called in exactly at my appointment time by the dentist nurse I didn't catch her name she again was kind and made me feel welcome and at ease especially after my bad with another dentist last week I was seen by mr Abraham again I felt welcomed not judged and relaxed he had a look was so gentle I really can't fault this man also had a xray I'm limited to how much I can open my mouth at present and he managed to get xray into my mouth and out with so little room without me feeling any pain or discomfort at all again I really can't fault what a wonderful experience I had today I actually felt cared for Thank you guys really appreciate it

Dental Lounge
Dental Lounge

Hi Jason, we absolute love this review! Thank you very much! We are pleased the service we provided for you was a wonderful one

Sarah Skelton 1 year ago

Negative experience: I am truly saddened by the need for financial gain that appears to drive the way people are treated at the Dental Lounge. After phoning and making an appointment weeks in advance, I was contacted to rearrange my teenage daughters check up appointment. After I explained that she couldn't as she was headed to university they agreed that she could be seen at 2pm, her appointment time. At this time the receptionist could have reminded me that the practice closes for lunch from 1pm-2pm daily, something I didn't actually know. I phoned at 13:15pm to inform them that I would make a payment over the phone if needed. No answer so I left a message. My daughter arrived for her appointment at 1:49pm, a lady informed her that "you can't be here, we are closed," She was taken aback, a little shocked by the manner in which this person had spoken to her so she left. Confused as her appointment was at 14:00pm. The person could have addressed this very differently, maybe asked why she was there, did she have an appointment, explained that they were closed until 2pm, could she just wait a little while longer outside. My daughter walked back up the road as we live close by, but turned round to go back and check when they were open. She was then told by the receptionist that she was too late for her appointment. She had arrived at 14:06. After phoning and talking to a manager I was told that another appointment would be made for my daughter in October. Today was my turn, I arrived dead on time 16:00pm. I was kept waiting at the front desk. I was seen and told to fill out forms after I had paid an initial fee of £20. Paid. I was seen at 16:06, the irony was not lost on me. I left my check up at 16:12. It took 6 minutes to be told that I may have gum disease and needed 3 monthly hygiene visits. I asked if I could have an appointment the same day as my daughter, no appointment had been made? But, they could squeeze us in. Thank you. Then I was asked to pay £85 for my next appointment. A second receptionist reminded the person that I had already paid £20 on arrival, so £65. Paid. Then as I am standing at the desk the staff are heard talking about a patient that had just paid £600 odd pounds for all his upcoming treatments in full, like it was a prize contract won! I suppose, my shy and introverted daughter who had plucked up the courage to go to the dentist by herself and was treated with such disrespect and disdain, just needed to have a payment plan in place to get a fair chance. How sad that this is it for us now! Does curtesy and a little kindness cost that much? I suppose there is a price tag on this too?

Dental Lounge
Dental Lounge

Hi Sarah,

We are very disappointed to read your google review. There are a number of allegations that have been proven to be false when we have reviewed our CCTV footage. You will have now received our written response to the points you have raised in your review and we have invited you into the practice to sit with our practice manager to review the concerns you have raised. We stand by the fact we have always followed process and provided a high level of care to you and your family at all times. We are sorry we have not been able to meet your expectations on this occasion and wish you all the best with your future dental care.

Ashlyn Rees-Thompson 1 year ago

Fantastic experience: I visited today for in chair teeth whitening with Dr Mancuso and Nurse Chloe- firstly, what a lovely team of staff here - every single person I’ve interacted with is always so lovely and professional! Now onto the whitening itself - I had Phillips zoom in chair whitening - I cannot get over the results!! For someone who thought their teeth would forever look awful, I’m so happy with them - I cried in the chair and the drive home with happiness! I can’t wait for the rest of my treatments to get my dream smile - thank you all again!! (Not posting photos only as there’s still work to be done - but in one session they improved by 3 whole shades!!) Edit - now updating as I have completed my journey and I am very happy with the treatments and services received. I honestly don’t have a bad word to say about the team or the practice! I had some minor chemical burns after the whitening but the team were more than helpful with advice on this and it went within a week (give or take). I have never been judged for the condition of my teeth or for my hatred of the chair, and was always reassured. I am so pleased with my results, I have so much more confidence than I’ve ever had and now need to learn to smile with teeth for the first time in years! Thank you Dharminy & team!

Dental Lounge
Dental Lounge

Hi Ashlyn, thank you for taking the time to write this amazing review. We were delighted you had fantastic results with the Phillips in chair whitening process. We look forward to seeing you next time on your smile makeover journey with us

ConfiDance Co 1 year ago

Fantastic experience: I filled in an emergency form late one evening with a terrible toothache, I had a member of the team call me back by 8.30am the following day to help. Booked in within 24 hours and the whole family now also signed up. Very happy.

Dental Lounge
Dental Lounge

Thank you for the 5 stars we are so pleased we were able to deal with your dental emergency and now the whole family have joined the practice

Nasser Hosein 1 year ago

Fantastic experience: Highly professional and friendly as always.

Dental Lounge
Dental Lounge

Thanks Nasser for the 5 ⭐️

Tom Sly 1 year ago

Fantastic experience: Brilliant service and very happy with the results of my teeth. Couldn’t be happier.

Dental Lounge
Dental Lounge

Hi Tom, Thank you for the 5 star review! We are so pleased you are happy with the results!

Lee Davies 1 year ago

Fantastic experience: I had first class treatment from Nia and the dental nurse today at The Dental Lounge Addoldy Road Glynneath Thank you

Dental Lounge
Dental Lounge

Hi Lee. Thank you for this review. First class treatment and service that is exactly what we strive to provide our patients

Diana Nullis 1 year ago

Fantastic experience: Hygienist and assistant were so nice. Hygienist was as gentle as possible even for a scared person like me

Dental Lounge
Dental Lounge

Hi Diana, thank you very much for taking the time to leave us this 5 star review! We look forward to seeing you on your next visit to us

carole hughes 1 year ago

Fantastic experience: If I could I would give a 10-star rating, from the reception staff to the dental staff. All are cheerful, understanding and answer any questions you may have.

Dental Lounge
Dental Lounge

Hi Carole! 10 stars would be brilliant but we are more than happy with the 5 ⭐️⭐️⭐️⭐️⭐️

Thank you

jayde davies 1 year ago

Fantastic experience: Always a fantastic service I've never had any negative visits. Am always really happy

Dental Lounge
Dental Lounge

Hi Jayde. We appreciate the time you have taken to leave us this 5 star review! We look forward to your continued dental journey with us

Carl jones 1 year ago

Fantastic experience: Can't express enough how fantastic the team at the Dental Louge are. Very welcoming, very patient, especially considering how much of a bag of nerves I am. I felt so relaxed. I would highly recommend the practice to anyone. Honestly can't thank the team enough! Keep up the great work.

Dental Lounge
Dental Lounge

Hi Carl. Thank you for this amazing 5 star review. We will share the feedback with the whole team

Victoria Davies 1 year ago

Fantastic experience: I can't recommend these guys enough. They are all so friendly and treat everyone with the highest standard of care always. The new practice is beautiful too. I'm beyond grateful to have found an excellent dental practice.

Dental Lounge
Dental Lounge

Thank you so much for taking the time to do a review Victoria, it's very much appreciated.

We are so pleased you were happy with your visit to the practice and it was lovely to meet you. we look forward to seeing you again soon.

Helen Davies 1 year ago

Fantastic experience: I cannot praise the treatment and care provided by this practice highly enough. The whole team are so welcoming and immediately put you at ease. My dentist, Morgan Abraham, explains every stage of treatment, making sure I'm comfortable throughout. I have complete trust and confidence in him, and the results of my procedures are faultless. I will never go anywhere else!

Dental Lounge
Dental Lounge

Hi Helen. Thanks very much for the 5 star review. We are so pleased we made you feel comfortable and have gained your trust. We will always be here for you as long as you need us ⭐️⭐️⭐️⭐️⭐️

Sandi Mitchell 1 year ago

Fantastic experience: Being a nervous patient I found the whole team to be kind and considerate, and not made to feel like an idiot as I have at previous practices. Everyone was professional, the place was spotless. I was informed what was happening and offered the opportunity to stop if I felt I needed it. Nia the hygienist was amazing and worked well with the nurse who I believe was called Chloe. Reception staff (also Chloe) was welcoming.

Dental Lounge
Dental Lounge

Hi Sandi. We love this 5 ⭐️ review you have given us. We appreciate the time you have taken to share your feedback and we will be certain to share this with the team.

TheGrandaddy86 1 year ago

Fantastic experience: Very friendly, put me at ease. Saw Morgan Abrams and his assistant, they were excellent. Extraction turned out to be more complex than expected and should have been charged extra but he was nice enough to give me the simple price, even though it took 15 mins out of their lunch break.

Dental Lounge
Dental Lounge

All part of the service thank you for the ⭐️⭐️⭐️⭐️⭐️

Annette Powell 1 year ago

Fantastic experience: After visiting dentist the staff were helpful polite and very efficient good advice.

Dental Lounge
Dental Lounge

Thank you Mrs Powell for your review.

Dawn Daniels 1 year ago

Fantastic experience: Thank you to All the team from start to finish you have been exceptional, thank you so much for looking after me and making me feel at ease a big 5 stars from me

Dental Lounge
Dental Lounge

Hi Dawn. Thank you so much for this fantastic 5 star review! It has been a pleasure

Dawn Hornsey 1 year ago

Fantastic experience: Very good service today . High quality

Dental Lounge
Dental Lounge

Hi Dawn! Thank you for the 5 star review! We always strive our best to provide the highest levels of care and service

Kim Rae 1 year ago

Fantastic experience: I am delighted with the treatment received. I have had a crown and a filling previously. Today I had a clean and the work is excellent. Very pleased. Thank you Morgan and Katrina

Dental Lounge
Dental Lounge

Hi Kim, we are so pleased to receive this 5 star review! We look forward to treating you again in the future

Gareth Powell 1 year ago

Fantastic experience: Service awesome felt at ease

Dental Lounge
Dental Lounge

Hi Gareth, thank you for the 5 star feedback! The team are very grateful

samantha john 1 year ago

Negative experience: Terrible service. 8 minutes late for appointment and turned my 4 year old away whho was in awful pain. Receptionist made no effort to even have a chat with dentist even if we had to wait. Will not return!!

Dental Lounge
Dental Lounge

Hi Samantha,
I am very sorry to see you have given us a 1 star rating.
Missed appointments cost the NHS millions of pounds a year as patients fail to turn up or arrive late. I can see from our records you turned up 13 minutes late for your appointment. We have a policy in place whereby if patients are more than 10 minutes late, we may not be able to see them. This policy has been agreed with our Local Health Board. This is because our skilled practitioners need an adequate amount of time in order to assess and treat each patient appropriately. I am sure you can understand there are other patients booked in the diary and their appointments would be affected if the dentist had run late. This would then affect the level of care we provide our patients. We strive to provide the highest standards of dental care to all our patients and cannot compromise on this if patients arrive late.
I believe your child is not a registered patient with us. Our reception team advised you who to contact to obtain another appointment in order to address your child’s pain.

H eccles 1 year ago

Fantastic experience: Excellent dentist, always efficient and Morgan is friendly, patient and always ensures everything is fine before I leave. Happy to recommend.

Dental Lounge
Dental Lounge

Thank you for your 5 star review Helen. Dr Abraham will be delighted

Fawn George 1 year ago

Fantastic experience: I have been a patient of the Dental Lounge in Glynneath for just under a year now as a private patient. I have always suffered with severe anxiety & phobia surrounding dentists since I was young due to bad experiences, which resulted in me avoiding going to the dentist for years. After hearing good reviews I decided to contact the Dental Lounge. The have all been nothing but amazing with me, I have received multiple dentistry appointments with them during this time, and every single appointment they make you feel at ease, and instantly relieve my anxiety, giving me time to calm down and doing anything they can to support me and calm me. D'harmony Mancuso is by far the most amazing, talented & kindest dentist I have ever met!! The patience and care she has shown to me over the past year has been nothing but incredible! I never would have gone through with half the work I needed on my teeth if it wasn't for her. She is absolutely amazing, and so caring & compassionate, which helps massively when you have severe anxiety around dentists. All of the staff in the Dental Lounge are absolutely lovely, they all make you feel at ease from the second you walk through the door. I honestly cannot recommend this dentist enough, I will never go anywhere else! Thank you all so much for everything you have done for me over the past year, and for all of your patience, care & support you have offered me when I've felt anxious. You are all so amazing, and by far the best dentist there is

Dental Lounge
Dental Lounge

Thank you for taking the time to write such a kind review about our team. On behalf of all the team, we would like to thank you for trusting us with your dental health. Patients like yourself are what makes our job so rewarding ☺️

Rob Williams 1 year ago

Fantastic experience: I cracked a tooth and needed an emergency appointment as the tooth was sharp. Less than 24 hours I was in here and the staff are extremely friendly, very quick and efficient. There was no further pain caused than I was already experiencing and nothing was too much trouble. I've now opted to make this my go to dental practice for future appointments.

Dental Lounge
Dental Lounge

Hi Rob, thank you for the 5* review! Thank you for trusting us with your dental care. We look forward to welcoming you again soon.

Jonathan Rhodes 1 year ago

Fantastic experience: This company arrived in a dentist desert they are great, professional, good service, and great advice, the hygienist is amazing

Dental Lounge
Dental Lounge

Thank you for this fantastic review Mr Rhodes

Ashleigh Vaughan 1 year ago

Fantastic experience: Fantastic service. Can’t recommend enough.

Dental Lounge
Dental Lounge

Thanks for the 5 star review Ashleigh

David Drake 1 year ago

Fantastic experience: Very organised practice.Staff very friendly and put you at ease.

Dental Lounge
Dental Lounge

Cheers David

janie b 1 year ago

Fantastic experience: First time visit today as an emergency. The reception team fitted me in within 2 hours of my call! The reception staff were very friendly and helpful. I saw Mr Abraham. Both Mr Abraham and his Assistant were incredible. Put my mind at ease throughout my dental procedure (which was a tooth extraction) as they were aware I was very nervous. I would highly recommend this dental practice. The staff are fantastic

Dental Lounge
Dental Lounge

Hi Janie. We are so pleased we were able to see you and treat you on the same day for your emergency appointment. Thank you for this brilliant review, the team are delighted

Antonia Jackson 1 year ago

Fantastic experience: Excellent service - the practice is modern and clean. All staff from reception to the dentist are incredibly helpful and friendly. Was having an extraction and incredibly nervous - very efficient extraction with high empathy and recovery has been fantastic.

Dental Lounge
Dental Lounge

Hi Antonia. Thank you for this review!

Sophie Lewis 1 year ago

Negative experience: Long Review: Summary; treated awfully by member of staff who turned out to be the director and manager of the practice. Read for full story. I attended an emergency appointment today for a toothache. I was given my appointment time over the phone and told I would have the appointment time and any other instructions and the address emailed to me, the last thing I did before ending the call was repeat my email address to be sure they had it correctly. I received only the address email. Once I arrived at the practice I gave my name to the male staff member at the desk and the very first thing he said to me was "you're late", to which I replied "Okay?" He then reiterated that I was late, I was quiet taken back at now rude he was being about it and stated I was only 3 minutes late and had been waiting maybe a minute before I was seen.. he then stated, again rudely, that I was actually 8 minutes late because I'm supposed to arrive 5 minutes beforehand. I said he didn't tell me that on the phone that morning, to which he said it was in the email I sent this morning, I said I didn't get that email and he checked and system and said he'd send it to the wrong email address, he'd missed out a letter in my email address, corrected it but only resent the email with the address and not the email with appointment instructions. Did he apologise for his mistake, and his rude manner apon my arrival? For berating me for being late even though I had no instruction to arrive BEFORE my appointment time? No, he did not. Instead he continued to speak down to me, rudely and disrespectfully. Not that I need to explain myself but I am a young person with hidden disabilities, usually I would not have been by myself and usually I have a carer with me, however given it was an emergency appointment I had no time to get anyone else to come with me whilst my husband had to stay in the car with our baby. I was left on the verge of a panic attack and only managed to stay calm by texting my husband for emotional support. Once I went in to see the dentist I thought perhaps if I had felt comfortable I could mention that the staff member had caused me massive amounts of anxiety and stress in the waiting room. But i didn't feel comfortable so I said nothing. That same member of staff then made me wait a further ten minutes before giving me my prescription because I "may have to sign some forms", I think he knew I didn't have to sign anything and just made me wait to be even more rude. He once again spoke to me in a horrible manner after I requested to be removed as a patient as I intended to move to another practice. I was unable to make any eye contact during this final interaction, focusing only on not having a panic attack, once I was handed my prescription I turned and left without saying goodbye as I was so upset and close to tears. The member of staff sarcastically said "see ya" as I walked out and whilst I continued towards the exit and didn't reply he added "bye then", in another sarcastic tone. I'm not sure why this member of staff treated me so poorly, I'm a young, small girl and I'm sure my discomfort and anxiety was obvious. I decided I would make a complaint.. well after looking into the complaints procedure and the staff of the company.. imagine my shock when I discovered the member of staff who had been so rude to me was in fact the Complaints Manager.. AND the DIRECTOR of the company AND the husband of the dentist I had seen. I am shocked and appalled that the manger and director of this practice would treat anyone like that. This review is aimed directly at ALEX MANCUSO. Hi Alex, I hope you feel good about yourself.. my decision to leave the practice today was because of how you treated me, not because I was going somewhere else, you made me feel so anxious and disrespected I knew I could never go back. Think twice before you speak to people like that in the future, because this time you caused immense stress and anxiety to a young mother with serious hidden disabilities.. I hope you and your wife are proud of that.

Dental Lounge
Dental Lounge

Hi Sophie,

We are really disappointed we haven’t been able to meet your expectations on this occasion.

Let us first address your complaint by making clear we always endeavour to treat all of our patients fairly and equally.

We note you contacted the practice stating you required an emergency dental appointment at around 11am . Alex managed to get you an emergency appointment with us within 3.5 hours of your phone call. All dental practices have to complete various checks and some administration whenever a patient attends the practice, we are sorry if you thought this was excessive. We apologise if at any point you felt unwelcome in our practice, and would be very happy to speak with you to discuss your specific concerns, though we understand that you may not wish to do this.

The Dental Lounge

HUSEYIN OZDEMIR 1 year ago

Negative experience: I had a tooth extraction. A piece of bone remained inside. I suffered for about a month. I do not recommend.

Dental Lounge
Dental Lounge

Hi Siyar,
We are sorry to hear you felt you suffered for a month as a result of a piece of bone that remained following your extraction with us. We will do our best to explain why this can sometimes happen.
A bone spicule is a small, sharp bone fragment that can appear following dental procedures like tooth extractions.
When a tooth is removed, the surrounding jawbone undergoes a natural process to reshape and adjust to the new space.
Occasionally, small pieces of bone may not detach properly, leading to the formation of bone spurs or chips within the soft gum tissues.
The dentist carefully removes the tooth and any attached soft tissue or bone from the socket during a tooth extraction. However, despite the best efforts of our skilled professionals, tiny pieces of bone can sometimes get left behind. Bone spicules form naturally as the body heals, and the socket generates a blood clot. This clot initiates the healing process and can cause the remaining bone pieces to shift and potentially emerge, resulting in a bone spicule.
Sometimes remaining bone spicules can cause pain. In these cases the dentist will remove the bone spicule under local anaesthetic.
We would advise you to contact the practice again if you do feel any pain symptoms following treatment so we can provide treatment as necessary. We cannot see any record of you contacting the practice to inform us of your symptoms.

Patricia Flewitt 1 year ago

Fantastic experience: I'd like to thank everyone for the great service i received today at your dental practice

Dental Lounge
Dental Lounge

Hi Patricia. Thank you for the 5 star review

Rhian H 1 year ago

Fantastic experience: Can’t recommend them enough. Was terrified of dentists before I went here to the point I’d feel faint. Had an emergency appt with them after another dentist gave emergency treatment that left me in more pain and they took me on and corrected it right away. Consummate professionals and friendly staff behind desk. Can’t say I enjoy the appointments but they take great care in making you comfortable with no pain!

Dental Lounge
Dental Lounge

Thanks Rhian we try our best to put all of our patients at ease and provide the highest level of professional care

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