Smiles in Tandem Dental
Information about Smiles in Tandem Dental
Opening hours
- sunday: (closed)
- monday: 9h-17:30
- tuesday: 9h-19h
- wednesday: 9h-17:30
- thursday: 9h-17:30
- friday: 9h-17:30
- saturday: (closed)
Caring sustainable family dentistry, dental implants and mental wellbeing support in Huddersfield, West Yorkshire.
Our comment from Best Dentists about Smiles in Tandem Dental:
Smiles in Tandem Dental is a renowned dental practice in the United Kingdom, celebrated for its exceptional service and welcoming atmosphere. Clients frequently highlight the warmth and professionalism of the entire team, creating a comfortable environment for all patients, especially those who may feel anxious about dental visits.
Some key points from user reviews include:
- Outstanding Team: Patients commend Karl, Jules, Emma, and the rest of the team for their exceptional care and expertise. Reviews frequently mention the friendly and accommodating nature of the staff, making every visit a pleasant experience.
- Effective Treatment: Many have reported successful outcomes, with services ranging from routine check-ups to complex procedures. Several patients noted how staff take the time to provide detailed explanations of treatments, which adds to their comfort.
- Modern Technology: The practice is equipped with the latest dental technology, enhancing the quality of care and ensuring efficient service. Patients appreciate the thoroughness and innovative approach of the treatments received.
- Community Focus: Smiles in Tandem is recognized for its commitment to sustainability and community involvement, including initiatives such as tree planting for patient referrals.
Overall, Smiles in Tandem Dental stands out for its dedicated staff and patient-focused care, making it a top choice for dental services in the area.
Services and Treatments
Smiles in Tandem Dental: Reviews
Fantastic experience: Jules and Emma were fantastic!!
Thank you for the wonderful review, I'm sure Jules and Emma will be pleased
Fantastic experience: Before finding Smile in Tandem, I have never had confidence to smile. I am now back on track with my teeth and I can recommend them highly. All the staff are warm and friendly and helpful.
Thank you for your wonderful review Shathani. I'm so glad you've got your confidence back in your smile.
Fantastic experience: Excellent services and well organised.
Thank you Kim for your kind review, the team will be very happy with your feedback ☺️
Fantastic experience: Excellent service and really friendly staff. Karl and his team are brilliant.
Thank you for your lovely review Barbara, we look forward to seeing you at your next visit!
Fantastic experience: Once again the treatment was very good. All staff friendly and efficient. Thank you.
Thank you for your review Edward!
Fantastic experience: Absolutely perfect experience for me and I am a very nervous patient Carl and his team are the best I have encountered, no rush, and such a gentle understanding manner which is a joy these days highly recommend this surgery the whole team are professional and caring.
Thank you for this wonderful review, I'm so pleased to hear that you feel at ease coming in to practice.
Fantastic experience: Very quick to deal with you in the most comfortable way. Lovely friendly staff & prompt to put the smile back on your smile highly recommend
Thank you Beth for such a lovely review, We look forward to seeing you at your next visit
Fantastic experience: “Juliette, the dental hygienist, is both very professional and personable. Her technique is thorough yet gentle, leaving my teeth feeling fantastic every time. I always find my visits with her relaxing and even look forward to them.”
Thank you so much for your kind words and wonderful feedback. We're delighted to hear the you feel so comfortable and well cared for during your visits with Juliette.
Fantastic experience: A excellent service with fantastic friendly staff. They always put the patient first. Thank you to all the staff
Thank you for your lovely review Gary
Fantastic experience: excellent service at short notice quick and efficient and so friendly and its been the same service since my first visit 30 years ago
30 years is pretty good track record! Thank you for being such a loyal patient to the practice!
Fantastic experience: Amazing Dentist!! Very Highly Recommend!! ***** I had a visit with Karl today. Absolutely fantastic experience.. Karl and the whole team are so flexile, efficient, accommodating, and my expert work was carried out so effectively and efficiently with the latest modern technology. Karl has a superb manner and went out of his way to accommodate my special needs. I can't recommend Karl and this practice enough. Thank you Karl and all the team!
Thank you for such a wonderful review, it's great to hear!
Fantastic experience: Thank you Karl for an excellent service today ,well recommended, 5 stars
Thank you for the lovely review
Fantastic experience: friendly efficient and gentle
Many thanks for you kind review, we appreciate it!
Fantastic experience: Exceptional practice. Always polite, professional, treatments clearly explained by Karl and the team. Take care and interest in clients health. Highly recommend.
We're so grateful for your lovely review. It means a lot to our whole team!
Fantastic experience: I met the new owner who was lovely and explained everything in detail, made a dentist appointment very relaxed, I was an emergency appointment and needed an extraction which he was kind and considerate didn’t rush me and reassured me through the whole appointment
Thank you so much for your kind words- we truely appreciate you taking the time to share your experience
Positive experience: Yesterday's vosit was satisfactory and Karl gave me a thoughly professional service with explanations and options. Thankyou Karl.
Thank you for your kind words. Our team always aim to provide the best care, and it's great to hear we achieved that for you
Fantastic experience: Brilliant team at Smiles in Tandem, as always, treated with great service, care & attention!
Thank you for your wonderful feedback.We're delighted to know you had a positive experience with us.
Fantastic experience: My recent visit to the practice was for a complex procedure. I was welcomed as usual by the friendly staff on reception. My dentist, Gus, was very reassuring and filled me with confidence, and the dental nurse supporting him put me at ease. I am very impressed with the level of expertise, and availability of all the latest technology at the surgery. I think we are very fortunate to have such a practice in Huddersfield.
How lovely- thank you!
Fantastic experience: Well 2 hours in the chair for a crown, no pain and watching modern technology work it's magic was fascinating, all good quite enjoyed it to be fair.
Thank you for your lovely review David, we look forward to seeing you at your next visit!
Fantastic experience: I was in for a deep descaling with Jules, done over 2 weeks. The first week, Jules was impeccable, I never felt a thing and good music playing in the background, Jules asked me what music I liked and I told her I like Metal. Week 2 and and I am in the chair having my descaling to a soundtrack of Iron Maiden!! Jules went above and beyond to make my appointment more relaxed! The staff at Smiles in Tandem are very professional but also put you at ease. If anyone is looking for a dental practice, you won't get better than Smiles in Tandem!!
Hi Paul,
Thank you so much for your fantastic review!
We are thrilled to hear that Jules made your experience so enjoyable and comfortable- and that Iron Maiden made I even better! We'll be sure to pass along your kind words to Jules and the rest of the team.
Fantastic experience: All staff are lovely and kind, calm and quiet place to be, great customer service and any treatments needed are done to a very high professional standard.
Thank you so much for your kind words, It means a lot to our team!
Positive experience: Karl was very clear in what he was doing to help me and understanding too
Many thanks for you kind review
Fantastic experience: Always a professional and friendly service.
Thank you for your review Michelle!
Fantastic experience: Today's appointment was really good. I learnt a lot, saw my crown being produced in a fascinating machine . Then it was processed in a kiln before being fitted. The machines and thorough explanation by cheerful,friendly , staff added to an all round brilliant,and pain-free, experience. We discussed how archeological studies use similar equipment and talked about laser printers. If only going to the dentist had been like this when I was a child..... my experience today rates at 10/10...a gold star .
Thanks for the great review Ezzy
Fantastic experience: Always a positive experience. I have attended this practice since it opened (originally as Grayes Dental Care) and had the same dentist until her recent retirement. I recently had an appointment with a new dentist who I found to be kind, helpful, caring and professional. All the staff have always been exceptional, which is testament to them treating my family, father, self, husband, daughter and grandchildren, going back at least three decades. I can’t recommend them highly enough, they are excellent.
Thank you so much, Janet, for your kind words and for trusting us with you family's dental care over the past three decades. We're truly honoured to have supported multiple generations and delighted to hear your positive experience with our team continues.
We look forward to caring for you and your family for many more years to come.
Fantastic experience: Thorough checkup with options regarding future treatment clearly explained
Thank you for your kind words
Fantastic experience: Friendly and professional service every time ! Always made to feel welcomed and relaxed in all areas from making appointments and checking in , seeing the hygienist and seeing my Dentist Gus who offers the best work and advice for my requirements. Fully recommended
Thank you for your lovely review Nick, we look forward to seeing you at your next visit.
Fantastic experience: I've had 18 years of excellent dentistry here. It's seen some changes in the last couple of years, becoming Smiles and my dentist retiring, but honestly I can't fault it. Everyone I've ever dealt with has always been polite, professional and highly skilled, and there is always a warm welcome. My daughter has never once been anxious about her dental appointments, from age 6 months to 17 years. Highly recommend.
Thank you for your wonderful feedback. We're delighted to know that you still feel the same after 18 years with us.
Fantastic experience: From the initial phone call there was a welcoming, friendly and professional approach. It can be daunting making contact and visiting the dentist but I would like to reassure anyone who feels that way ( myself included) that it was anything but. Karl has great expertise, puts patients at ease and makes the whole experience painless. Jules and Emma also make visiting the hygienist a positive experience.
Thank you for your very kind words
Fantastic experience: Sadly my last visit today as moving away. Karl, and all staff encountered, are very professional, knowledge and genuinely caring. Would highly recommend.
Thank you Mike, we’re sad to see you go but we wish you all the best and you know where we are if you ever need us!
Fantastic experience: Excellent service as always. Top class expertise at extremely reasonable prices
Great to hear Paul, thank you for your kind review
Fantastic experience: I am extremely happy of my experience at Smiles in Tandem: clean, kind, profession and high quality, but above all Karl has managed to fix a few issues other dentists from other clinics had failed to fix for me. I definitely recommend, the best dental clinic in England in my opinion, after several I tried up and down the country. And again my biggest gratitude to Karl for the amazing job he does, my favourite dentist ever.
Thank you so much, Nadia, for your wonderful review and recommendation. We're delighted to hear how pleased you are with your care at Smiles in Tandem. Karl and the team take great pride in helping our patients feel confident and cared for, and you kind words mean a lot.
Fantastic experience: Polite, professional and thorough.
Thank you for the 5* and your kind words
Fantastic experience: Brilliant service and treatment, very thorough and explained what I need and the options available really clearly. Was very patient and really helped with me with my sensitive gag reflex too! Thank you
Great to hear, John, thank you for the wonderful review. It's truely appreciated by the whole team
Fantastic experience: Amazing service! Aniesa was incredibly gentle and very professional
Thank you for such a lovely review. We're so pleased you're happy with your experience and look forward to seeing you again soon.
Fantastic experience: Lovely team very knowledgeable and put me at ease I know I’m in safe hands here!
Thank you Claire!
Fantastic experience: As always Juliette was great! The dental nurse and new receptionist also both helpful and efficient.
Wow! Thank you Elizabeth! Always great to see you in the practice.
Fantastic experience: As always I have had a brilliant experience with Jennifer and all the team at Smiles in Tandem.
Thank you for your kind review Carol we always look forward to seeing you and Jeff!
Fantastic experience: Thank you Karl for guiding me through my treatment and allaying any anxiety I may have had. You went to great lengths to give detailed explanations of my treatment, which alongside your positive approach, is very reassuring. As for your working practice, it is evident that you excel at what you do! Your professionalism is peerless. This review is roughly a year after the (one above) was posted. I was back at Smiles for a difficult extraction. Again Karl demonstrated he was as professional as ever. He also showed a generosity I wasn't expecting. Ultimately the tooth was extracted with the minimum of fuss and discomfort. So thank you again Karl
Thank you David for such a fabulous review! We are so pleased you felt reassured by Karl & glad his professionalism & skill shine through to his patients.
Fantastic experience: Efficient, friendly and accommodating...fab service as always!
Thank you for your review Joanne!
Fantastic experience: Yet again very impressed with my visit today. Dav and Georgi made me feel relaxed. I was confident with Dav's expert knowledge. He explained everything to me and was exceptionally considerate when carrying out the treatment. He took the time to listen to my concerns, and was very understanding of my situation. The receptionist was also very welcoming. I don't believe anyone truly likes a visit to a dentist but I would highly recommend this practice.
Thank you for your lovely review Barbara, it was a pleasure to meet you and we are so pleased you have a positive first visit!
Fantastic experience: Whilst I’ve never enjoyed visiting the dentist Smiles in Tandem is a very different experience. From the warm welcome at reception, right through to the completely professional and genuinely caring team, visiting the dentist is no longer something I fear . Thank you Karl and your amazing team .
Thank you, Julia, for such kind words- we truly appreciate you taking the time to share you experience
Fantastic experience: A few days ago I was treated for an infection, which required an extraction and a filling which came to light following a dental check up. The work was done speedily and professionally, with every stage explained. I was given good advice for after care, and the discomfort from the infection died down after a few hours.
We're delighted you found our ambience restful, this is certainly something we are working hard to get right. And yes, the decor in the toilet is certainly noteworthy! Thank you
Fantastic experience: I would like to thank the team at Smiles in Tandem from receptionist to dentist . My journey started with Mrs grey who was so patient and caring knowing how nervous I was , I’ve always been scared of dentists. My hygienist Juliette is extremely patient she makes sure I am comfortable before starting any kind of procedure. Aniesa and Mandy spent a back breaking 4hrs on my teeth composite bonding, I love my teeth and I can smile with confidence again thanks to all the team who worked together in teaching me how to properly clean and maintain healthy teeth and gums.
Thank you for your wonderful feedback. I'm sure Juliette, Aniesa and Mandy appreciate the mention and your kind words.
Fantastic experience: Excellent service from the team at Smiles In Tandem - Had a problem with my back tooth having bitten down on a hard chip of all things. Had suffered with intermittent pain for over a week and kept putting off seeing someone (I always worry about going to the Dentist) - As the bank holiday loomed ever closer and I didn't want to be in pain over the bank holiday I spoke with Karl at Smiles, He managed to fit me in at really short notice and did a thorough check and re assured me there was nothing to worry about and it would ease over the next few days. From someone not so long ago who wouldn't go near a dentist Karl and the team at Smiles really go out of their way to look after you and I would recommend them to anyone who has problems and is too worried to be seen . Thank you.
Thank you so much, Paul, for your wonderful review.
The team are delighted to hear your positive experience and feedback
Fantastic experience: Well, Smiles In Tandem Indeed! I attended for a check up and hygiene appointment. And it was smiles all round from the staff. I mentioned I had chipped my tooth and broken another and that I was attending a wedding two days later. After my initial appointments, Aniesa fitted me in and made me a special appointment for me to come back in an hour and a quarter later to do my white fillings. I am over the moon. Both her and Georgi left me smiling from ear to ear. A big thanks to everyone at Smiles In Tandem. I am now So looking forward to smiling at the wedding, and no hiding from the camera either.
Wow what a fantastic review Peter, we hope you have a great time at the wedding and get plenty photos!
Fantastic experience: I needed root canal treatment and was very nervous. Karl immediately put me at my ease. He explained everything to me before starting the procedure and I felt very comfortable throughout. Thank you so much for looking after me today.
Thank you Helen!
Fantastic experience: very efficient. treated with respect and friendliness.
Thank you for your lovely review David!
Fantastic experience: Excellent service today at Smiles in Tandem. I had part of a tooth fall off while away. Karl was able to fix the problem in the one visit. Amazing work, very satisfied with the result.
Thank you for your lovely review Jill, we are so pleased you are happy!
Fantastic experience: really great service from Dav and Georgi - can’t recommend enough
Thank you for your review Adam!
Fantastic experience: Couldn't ask for better. All staff always make you feel welcome.
Thank you Colin!
Fantastic experience: The staff are all very friendly and make you feel at ease.
Fantastic experience: Appointment bang on time no waiting. Staff very friendly and Lucy's singing was amazing
Glad to hear it- thanks James!
Fantastic experience: First appointment since Richard retired.had dav for my appointment,very nice & reassuring.on time .I Highley recommend
Thank you for your lovely review Trevor!
Fantastic experience: I visited the clinic today for an emergency extraction and was greeted by the receptionist, Louise, who made me feel relaxed and reassured me due to my nerves about the situation. The dentist, Karl, is one of the nicest dentist’s I’ve had the pleasure of meeting - very informative, he made me feel comfortable by having normal conversation with me and a little joke too. The procedure was quick and the aftercare advice was amazing too. I highly recommend this dental practice as it’s staff are very welcoming and friendly. 10/10 experience and will be using this practice in the future.
Thank you for your review Liam we hope you are feeling much better now!
Fantastic experience: Had a great appointment. The dentist is honest, the treatment is smooth, and the receptionist is friendly. Everything feels well-organized. Highly recommend.
Thank you for your lovely review Abigail!
Fantastic experience: Lucy and Gus are professional helpful and above all kind 10/10...
Thank you for your lovely review Dean, we always look forward to seeing you!
Fantastic experience: Very friendly staff. Worth the journey for my dental check ups!
Thank you for your kind review Ros.
Fantastic experience: Karl and the team helped me with an implant I had installed 20 years ago. When others couldn't, they could. Very happy with the professionalism along with the time and care taken over my smile :-). Thank you.
Thank you for your lovely review Keon!
Fantastic experience: I have been a patient here for 34years. The service is great. Jennifer is so calm and gentle she always puts me at ease.all the staff are very friendly and professional
Fantastic experience: From the start of my appointment to the finish of my treatment The whole of the staff and the dentist and assistant were excellent and efficient and put me at ease. David Sykes
Thank you for your review Vera and David we are so pleased you are happy!
Fantastic experience: Very considerate- excellent appointment- thank you
Thanks for your kind review Sunny
Fantastic experience: Wonderful service as always, I'm a nervous client and they take such care to make me comfortable.
Thank you for your lovely review Sharon, we look forward to seeing you at your next appointment.
Fantastic experience: I never liked going to the dentist for years, always get a good welcome and first name terms, all the staff are really good and look after you, cannot fault anyone there.
We're delighted we could help you get your smile back Michael and we're looking forward to seeing you again next time you're in.
Fantastic experience: Very thorough service, welcoming professional
Thank you!
Fantastic experience: Came to see Gus a few months ago with a broken front tooth. Gus was very professional from start to finish. Sally was also helpful and friendly throughout treatments. I'm extremely happy with my new bridge. Thank you Team Smiles.
Thank you for your review Joe, we are so pleased Gus has been looking after you!
Fantastic experience: All the staff are always nice,friendly and down to earth.We have been customers for 20 plus years and are always made to feel welcome and cared for.I recently came in for the airflow stain removal my teeth felt so clean afterwards ready to possibly have them whitened soon.
Fantastic experience: Wonderful, kind and caring treatment, restored my confidence in dentistry today. Thank you to the Smiles in Tandem team!
Thank you for your lovely review, wow 20 years!
Fantastic experience: If you need a new dentist, this is the place to come. Very accommodating when arranging appointments, a friendly welcome whenever we visit and thorough dental checks every time. The team at Smiles always go out their way to talk to my young children ensuring they too have a great experience and continue to be happy to return time and time again! Thank you!!
Thank you for your lovely review Ceri, we look forward to seeing you all at your next visit!
Fantastic experience: Great people, would never goto another dentist
Thank you for your review Steve, we wouldn't want you to go anywhere else!
Fantastic experience: My experience at Smiles in Tandem has always been exceptional. The staff are always incredibly friendly and professional on every visit. Dental Practitioners Karl and Guz, through, gentle, and clearly passionate about their work. The practice is very well maintained and use the latest technology to provide innovative dental care. I always leave with a smile feeling confident about my dental health and grateful for such a caring team. Highly recommend this practice for all your dental needs.
Thank you for your review Mohammed it is always a pleasure treating you!
Fantastic experience: I had my first appointment at Smiles in Tandem recently and I was massively impressed by the welcoming staff and how I was put at ease, with everything being explained thoroughly to me by Karl the dentist. I then had an appointment with Jules the hygienist and she was also very kind and friendly. I am so glad I am a now patient at this practice. Thank you.
Thank you for your lovely review Francesca it has been lovely welcoming you to the practice!
Fantastic experience: Registered as a new patient recently and extremely impressed with Smiles in Tandem. I was looking for a great local dentist where you are treated as an individual. I’ve found them! Friendly, professional, highly skilled and use the latest technology. Took the time to explain treatment options and ensure my comfort. Appointments were scheduled quickly and at a time to suit me. Looking forward to my next check-up! Thank you to Karl, Aniesa and all the team.
What a lovely review Mark, we look forward to seeing you at your next visit!
Fantastic experience: If you need a dentist that is trustworthy and always works to his best abilities, whether its for general or cosmetic dentistry, then you must see Karl at Smiles in Tandem. Karl is great with nervous patients like myself. Also, I would recommend going on Denplan to make private dentistry an affordable option for everyone. Thank you again to Karl and his team
Thank you for your lovely review Alex, we are so pleased we have been able to put your nerves at ease, we look forward to seeing you on your next visit!
Fantastic experience: Compassionate and hygiene is to of high standard
Thank you Della, so lovely to hear!
Fantastic experience: Extremely friendly and professional. It's always a pleasure to go to Smiles! Outstanding service.
Fantastic experience: I recommend smiles in tandem, especially dr gus. He put my son at ease as he was very nervous, the practice is very clean, and friendly staff.
Thank you for your lovely review Susan, we are so pleased you come all this way to see us still!
Fantastic experience: Very happy with my experience at Smiles in Tandem, right from dealing with Louise on reception, really happy with Jules the hygienist and the dental nurse, they make for a good experience and the cleaning of my teeth and the advice is excellent
Thanks for your great review Jean. I'm so glad you're happy with your new crowns.
Fantastic experience: Always greeted with a polite hello never have to wait long to be called in to see the dentist and then a polite chat with me before getting on with my examination. Talks you through everything they are about to do before hand The Dental practice is very clean as you would expect situated on main road easily accessible to front and parking at the rear. If you’re a nervous person going to the Dentist you will be looked after made to feel at ease and welcomed by all the staff in the practice. I had a lot of issues with my teeth and after half a dozen treatments I now have teeth that I dreamed of and I can smile now and talk to people and it’s given me my confidence back to do so.
What a lovely review Geoff you have made all the team smile, we look forward to seeing you at your next visit!
Fantastic experience: I cannot recommend Smiles in Tandem and Dr. Gus highly enough. Dr. Gus has provided outstanding, gold-standard care to my 15-year-old daughter, who has a deep fear of dentistry and needles. His compassion and professionalism were evident throughout the entire process, especially during a complex root canal and crown treatment that he performed with exceptional patience and skill. What truly sets Dr. Gus apart is his ability to alleviate my daughter’s fears, making her feel comfortable and confident during every appointment. He carefully explained each step of the procedure, which helped build trust and ease her anxiety. He also provided us with an easy-to-follow maintenance plan to ensure long-term dental health. The entire experience at Smiles in Tandem has far surpassed anything we've encountered before, and the staff are equally wonderful. The reception team was welcoming, friendly, and efficient, making the process smooth from start to finish. We are so grateful for Dr. Gus and the entire Smiles in Tandem team – they have truly transformed our view of dental care.
What a fantastic review Dillion- we are so glad we could look after your girls and make them feel at ease. We look forward to seeing you all on your next visit with us.
Fantastic experience: Coming from Canada I was really apprehensive about finding a dentist that I could trust and feel comfortable with, and thought I would have to travel to Manchester to find someone that measured up. After doing a lot of searching I discovered Smiles in Tandem. Not only are they respectful, friendly and approachable they are experienced in the most up to date techniques. After my first visit, I felt like I was treated professionally , as an individual, and all my questions were answered fully. My treatment plan was discussed with me so no hidden surprises, and I could ask what questions I wanted. This practice is friendly, listens, and is experienced in the most modern dental techniques, plus they treat each patient with respect, and are approachable and friendly. . Due to an accident I needed an implant. Again, the most professional attention and care, with a fantastic result. I’m going back to Canada later in the year but won’t be visiting my lovely dentist there, I have found a dentist here that surpasses my expectations! I can’t recommend Karl and his professional staff enough, they are all professional and treat you with the utmost care so I feel like I am a member of their family!
All the way from Canada - I think you win the award for the patient that travels the furthest! We are really delighted that you had such a wonderful experience with us & look forward to looking after you in the future.
Fantastic experience: Very pleasant staff and not too unpleasant in the chair.
Thank you for your review Barbara, we look forward to seeing you at your next visit
Fantastic experience: All good so far after recently joining Smiles in Tandem. All the staff are really friendly and the appointments have all been on time so far, unlike my previous dentist! Highly recommend.
Thank you for your lovely review Sophia! We are so pleased we have run on time for you this is something we always aim to do. We look forward to seeing you at your next visit.
Fantastic experience: First of all today was the first time I’ve ever been in Smiles in Tandem Dental I really want to thank for amazing work you guys have done
Thank you for your review Hiwa It was lovely to meet you, you are so welcome!
Positive experience: Disappointing that despite being a denplan paying customer the one suggested treatment is not covered and apparently simple replacement fillings are no longer the option
Hi Tim.
Thank you for taking the time to leave us a review.
I think there's perhaps been some confusion about your care, I'm sorry if we've not fully explained things. Please get in touch if you would like to discuss this further, or indeed, I'm happy to see you myself to give another opinion if you would like.
Whilst I can't talk about anything specific here regarding your treatment due to confidentiality, I can certainly clarify a few points with regards to Denplan. We offer Denplan Care to our patients which includes dental health reviews, appointments with our hygienists and any necessary treatment such as routine fillings. The only thing patients on Denplan Care need to pay for are the laboratory bills, the fees we have to pay for making things like crowns for teeth.
Sometimes, a simple replacement filling is the best option for a tooth, in which case, this is included on Denplan Care. Other times, a crown (or something similar) may be a better option for a tooth, particularly in a tooth that's already had a large filling.
Rest assured that if a crown is deemed to be best for a tooth and you're on Denplan Care, all you would pay for is the cost of making the crown itself, we don't take any additional fee.
Once again, I'm sorry if we've not explained this properly in person. Please do call us to book in for a second opinion with myself if you would like to.
Kind regards
Karl
Practice owner
Fantastic experience: First appointment and really happy. Very friendly and explained everything really well.
Thank you Sharon - I'm so glad all went well with your first visit with us and we look forward to looking after your dental health for many years to come.
Fantastic experience: This is a lovely welcoming practise, I enjoy my visits and I always feel in safe hands.All the staff seem really happy in their work, that's so good to see and very reassuring. I like environmental interventions too, reduced waste, sustainability award, etc. There is also tree planting when a patient refers a friend. What a great idea. I like the staff photos in the lounge, it's nice to know who people are. This is a really great practice and a nice place to be.
Thank you for your wonderful review Karen. We're delighted that you've had a positive first experience with us, long may it continue!
Fantastic experience: Fantastic service, really patient and kind. Highly recommend
Thank you for your kind review Lisa. We look forward to seeing you again soon.
Fantastic experience: Great team and always very pleasant staff .
Hi Simon, thank you for your lovely review we look forward to seeing you at your next visit!
Fantastic experience: All the staff are very friendly. Lovely experience
Thank you for your review Carol, We look forward to seeing you at your next visit!
Fantastic experience: Very supportive and helpful a very pleasant experience thank you very much
We are so pleased to have helped you Kathryn!
Fantastic experience: I go every six months and Mrs Gray is keeping my teeth in very good order. Excellent dentist.
Hi Stephanie, Thank you for your review we are please Mrs Graye is looking after you well!
Fantastic experience: After many years of bad relationships with the dentist i moved to smiles in tandem and i can not recommend them enough
Thanks Dylan!
Fantastic experience: I always receive the best service at Smiles in Tandem. All of the staff are lovely and my teeth always feel so clean after my hygienist appointment!
Thank you!
Fantastic experience: Aa usual, excellent service and treatment. Thank you
Thank you for your kind review Owen, we look forward to seeing you at your next visit
Fantastic experience: I cannot speak highly enough for the quality of the total experience at Smiles. From the friendly receptionist to the efficiency of the whole dental team. I feel totally confident in their hands. They are amazing. It’s always a pleasure!
Thank you Juliet - we always look forward to seeing you. Thanks for putting your trust in us!
Fantastic experience: My first time visiting Smiles In Tandem and I had an amazing experience! Karl was lovely and so were the rest of the team. I’ll be returning and making it my regular dental practise from now on.
We are so glad you had such a great first visit and we look forward to seeing you again!
Fantastic experience: Hi just wanted to tell everybody about smiles in tandem, just been for a procedure undertaken by Gus and assisted by Georgi. All i can say is what an amazing experienxe and fantastic! Felt like a day out and not a trip to the dentist. Treat like a person and not like a patient, many thanks to Gus and Georgi. Would highly reccomend, cant wait to come again.
Thank you Gina!
Fantastic experience: First class experience with the wonderful Gursahib Sohal today. He was professional, explaining each step that he did during my check up and discussed the work that was then required. An absolute delight and I look forward to my next appointment
Thank you Judy
Fantastic experience: Brilliant service top class dentist always friendly and professional Front of house
Thank you!
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