Dental Works
Information about Dental Works
MK9 1AE, Milton Keynes
Opening hours
- sunday: (closed)
- monday: 8h-18h
- tuesday: 8h-20h
- wednesday: 8h-20h
- thursday: 8h-20h
- friday: 8h-15h
- saturday: (closed)
Our comment from Top Dentistas about Dental Works:
Dental Works is a highly regarded dental practice located in Milton Keynes, offering a range of services to meet the needs of all patients. Customers consistently praise the friendly and professional staff, with many highlighting the expertise and caring nature of the dentists and hygienists.
Visitors have expressed their appreciation for:
- Timely appointments, ensuring minimal waiting times.
- A welcoming atmosphere, with personable reception staff that make patients feel at ease.
- Expert care, as evidenced by numerous testimonials praising the calming and thorough approach of the dental team.
- Advanced technology used in treatment plans, enhancing patient confidence and comfort.
- Patient-centered communication, where staff explain procedures and options comprehensively, making visits informative and stress-free.
Overall, Dental Works strives to provide a comforting experience for its visitors, making it a recommended choice for those seeking quality dental care.
Dental Works: Reviews
Fantastic experience: My appointment started exactly on time. I pointed out a small problem with a crown. He modified it quickly and pain free. My tooth now works fine.
Fantastic experience: Always a pleasant experience, staff friendly and helpful, always have a nice chat with my dentist, lots of advice and helpful. :-)
Thank you so much for your kind words. We’re really pleased to hear you always have a pleasant experience with us. Our team loves getting to know our patients, and it’s great to know the advice and chats with your dentist are helpful. We look forward to seeing you again soon.
Fantastic experience: Always brilliant .7 Efficient, warm, kind and friendly, knowledgeable- as good as a dental appointment can be
Thank you so much. We really appreciate your kind words. We’re delighted to hear you found your visit efficient, friendly, and knowledgeable—exactly what we strive for. Thanks again for your support, and we look forward to seeing you next time.
Fantastic experience: I'm a nervous patient and the dentist I see really put my mind at ease
Thank you for sharing your experience. We’re so glad your dentist was able to help you feel comfortable and at ease. Your trust means a lot to us.
Fantastic experience: Lovely staff very friendly and helpful
Thank you for your kind review. We’re delighted to hear that you found our team friendly and helpful. We look forward to welcoming you again.
Fantastic experience: An excellent practice with efficient, caring staff, using the very latest dental techniques and technology, backed up by many years’ experience.
Thank you for taking the time to share such positive feedback. Our team takes great pride in combining experience with the latest dental technology, so it’s lovely to hear this was reflected in your visit. We look forward to seeing you again.
Fantastic experience: Called in for my routine six monthly check up. Greeted by pleasant staff in reception. Clean tidy and welcoming atmosphere. Had a nice chat about everyone's experiences of the Christmas and New year period. After a small delay was called into the dental.suite where my teeth were examined thoroughly and questions asked about my oral hygiene routine. The dentist was very happy with the state of my teeth and nothing needed to be done on this occasion. I paid at reception and was kindly offered an alternative appointment for my husband's upcoming visit as requested by him. The receptionist , Will, even opened the exterior door for me and waved goodbye.
Thank you for taking the time to share such a detailed and kind review. We’re delighted to hear that you felt welcomed by our reception team and enjoyed the friendly atmosphere during your visit. It’s great to know your check-up went well and that you were happy with the care and attention provided by the dentist. We’ll be sure to pass on your lovely comments to Will and the rest of the team. Thank you again for your feedback — we look forward to seeing you (and your husband) at your next visits.
Fantastic experience: I can't be more pleased with Dental Works. Dentist and Hygienist and their staff are professional, highly competent, and friendly, and have done such a good job of massively improving my dental health and educating me on how to maintain that. Reception staff are all highly efficient, and professional. I'm now on a dental plan that is reasonably priced and covers the basics. Highly recommended!
Thank you so much for your wonderful feedback and recommendation. We’re delighted to hear that you’ve had such a positive experience with our dentists, hygienists, and wider team, and that your dental health has improved as a result. We’re pleased to know you have found our dental plan beneficial.
Fantastic experience: The staff are friendly and my appointment was on time (didn't have to wait around). I had a filling replaced and the work was done without any drama or trauma. I have no hesitation in recommending this dental surgery.
Thank you very much for taking the time to leave such a positive review. We’re delighted to hear that you found our team friendly, and your treatment was smooth and comfortable. Providing efficient, stress-free care is very important to us, and we truly appreciate your recommendation. We look forward to seeing you again.
Fantastic experience: Dr Fatima Selwood, is a first class dentist with a very warm and friendly manner. She takes time to ensure you are involved in all the procedures and are kept informed throughout the treatment. Highly recommended. Such a nice lady and consummate professional.
Thank you so much for your kind words and recommendation.
We're so pleased you're happy with the service you have received here at Dental Works.
We look forward to welcoming you again.
Fantastic experience: As always I feel reassured with the dentist's work. Very calming and keeps you updated on what's happening next.
Thank you very much for your kind feedback. We’re delighted to hear that you felt reassured and well informed throughout your visit. Our team always aims to provide a calm and comfortable experience, so your comments are greatly appreciated. We look forward to seeing you again.
Fantastic experience: As a previous very nervous patient, I cannot rate the hygienist and dentist more highly
Good morning,
Thank you so much for your wonderful feedback. We’re especially pleased to hear that our hygienist and dentist were able to help put you at ease.
Caring for nervous patients is something we take great pride in, so your kind words truly mean a lot to the whole team.
Kind regards,
Dental Works
Negative experience: I literally went because of my wisdom, it was hurting, they just checked it and gave me nothing for the pain even after explaining how painful it is and how it's affecting my ability to eat and sometimes open my mouth. He just said he was gonna refer me to go take it out which is understandable. And I paid £35 for just checking the teeth and not getting anything to reduce the pain and was told to come back if it get worse , will be given antibiotics, I was expecting to be given it when I went there cause I was in pain so then do I need to come back again and pay the same amount again for just checking it. I felt like I didn't get the treatment for the reason I went which is the pain and I didn't get anything to reduce the pain just a referral which is gonna take a month or more.At least I should be given something to reduce the pain whiles waiting for a referral not tell me to come back if it get worse and then will pay again. Overall the experience was okay, the dentist was nice, however I did not get the service that I was expecting you know because I was expecting to be given something for the pain even though I like the fact that he made a referral for me.
Thank you for taking the time to share your feedback regarding your recent visit.
Our aim is always to provide care that is appropriate, safe, and in line with current clinical guidelines. In some cases, immediate treatment or medication with antibiotics may not be clinically indicated during an initial assessment, and referral to a specialist service may be the most suitable course of action. This decision is based on professional judgement and the information available at the time of the appointment.
We are sorry to hear that you felt disappointed with your experience, particularly in relation to pain management. We understand that dental pain can be very distressing, and we regret that you felt your concerns were not fully addressed. Your comments have been noted and will be shared with the clinical team as part of our ongoing efforts to improve patient experience and communication.
If you would like to discuss your concerns further, we encourage you to contact the practice directly so we can respond appropriately and confidentially. When discussing with reception, they will inform you of charges as there may not be a charge for a follow-up appointment.
Fantastic experience: 5 star as always. Will never go anywhere else
Good morning,
Thankyou so much for taking the time to leave your feedback. It truly means a lot to us.
We're delighted you're happy with the service received here at Dental Works.
Many thanks,
Dental Works
Fantastic experience: Very pleased with the attentive and high quality service our family have been receiving over the years. Additionally, everyone is so friendly, and this is very important especially to anxious clients.
Fantastic experience: My dentist is so nice and very helpful. He is always doing a thorough check on my teeth.
Fantastic experience: I can’t remember the name of the dentist exactly cus it’s a shame I can’t praise him with his name on here, but I’ve had a severe dental phobia for years and always needed to be sedated to have extractions, I really couldn’t wait any longer for a referral to get sedated, so I bravely decided to try without, and the reception team went above and beyond to help me get a quick appointment to have this extraction, everyone made me feel so confident and reassured and the dentist did everything I asked him to to help ease my anxiety, I honestly think he has cured my dental phobia! Thank you so much everyone at dental works !
Fantastic experience: This place has really stepped up their game the staff are friendly polite and well mannered even just listening to them on the phone while I was waiting made a great impression once I was seen I couldnt have asked for a better experience I was nervous at first but the dentist quickly put me at ease and did an outstanding job the assistant working with him was skilled together they fixed my snapped front tooth perfectly it looks amazing now dentist Zac and Kareem worked brilliantly as a team showing real care patience and professionalism the whole staff were helpful understanding and genuinely polite throughout thank you again for the effort and dedication you put into your work your skills and care truly stand out ten out of ten experience
Fantastic experience: ⭐️⭐️⭐️⭐️⭐️ Best dentist I’ve been to in Milton Keynes! The team is so friendly and professional. If you’re nervous, see Fatima – she’s amazing, gentle, and really puts you at ease.
Good morning,
Thankyou so much for taking the time to leave such kind words. They truly mean a lot to us!
We're so pleased you're happy with the service received here at Dental Works, and I will be sure to pass this onto Dr Fatima too.
Many thanks,
Dental Works
Fantastic experience: Today I visited Dental Work for my son’s tooth coating, which was done by Dr. Khan, He was very professional, gentle, and made my son feel comfortable throughout the treatment. The work was neat and excellent, and I truly appreciate the care and effort he put in. Highly recommended
Good morning,
Thankyou so much for taking the time to leave such kind words. They truly mean a lot to us!
We're so pleased you're happy with the treatment your son received here at Dental Works, and I will be sure to pass this onto Dr Khan too.
Many thanks,
Dental Works
Negative experience: I've been coming here since 2008 but it's not the same since they moved it used to be good service when I used to have the owner doing the work on my teeth at the old place now coming back it's wasn't a good experience rude staff I had to have a plate made up and fitted of a cost of £450 which is useless has its so uncomfortable to have in and made my mouth sore cos it's not fitted right I went back and they said it's all ok .it's now put me off going back there the reception staff are joke unprofessional rude and it's all about taking your money in out situation .it's a shame cos it was good practice at the train station
Hi Steven,
Could you please contact us on [email protected], or 01908 696131, and ask for the practice manager, if you would like to discuss this further.
Many thanks,
Dental Works
Negative experience: Went to this dentist for a emergency filling, afterwards the tooth felt tender and was turning black at the top. Eventually got to see my usual nhs dentist for a check up, to be told the tooth is loose and can't be saved, it's a possibility the filling caused nerve damage, Had the tooth taken out last week and a imediate partial denture put in. ( this is the tooth next to my front tooth)
Hi Nicola,
Could you please contact us on [email protected], or 01908 696131, and ask for the practice manager, if you would like to discuss this further.
Many thanks,
Dental Works
Fantastic experience: Dr SJ and his assistant nurse Najibah were great when I went in for my appointment. I have major dental anxiety and they put me at ease and also made sure I wasn’t in pain. They explained what they were going to do, what to expect and what to do if I feel any discomfort or pain. I was told what to expect over the next day and week and to come back just in case of any issues. I would highly recommend them.
Good morning,
Thankyou so much for taking the time to leave such kind words. They truly mean a lot to us!
We're so pleased you're happy with the service you have received here at Dental Works, and I will be sure to pass this onto Dr SJ and his nurse Najibah too.
We look forward to seeing you again soon!
Many thanks,
Dental Works
Fantastic experience: Great dentist quick and very helpful
Good afternoon,
Thankyou so much for taking the time to leave such kind words. They truly mean a lot to us!
We're so pleased you're happy with the service you have received here at Dental Works.
We look forward to seeing you again soon!
Many thanks,
Dental Works
Fantastic experience: Had a great experience today at dental works Milton Keynes. Dr Nabil Helmy was excellent, really knowledgeable and explained everything with care / attention for my extraction. Thanks for the great service and I look forward to using Dental Works again.
Good afternoon,
Thankyou so much for taking the time to leave such kind words. They truly mean a lot to us!
We're so pleased you're happy with the service you have received here at Dental Works, and I will be sure to pass this onto Dr Nabil too.
We look forward to seeing you again soon!
Many thanks,
Dental Works
Fantastic experience: Dr Naseem saw me at very short notice regarding pain on my lower right side and a strange taste in my mouth. I was welcomed by Kelly at reception who was lovely - she registered me promptly and then I was seen shortly afterwards. Dr Naseem explained what was going on, treated me and said to be in touch if the pain returned. Would highly recommend!!
Good morning,
Thankyou so much for your kinds words! They truly mean a lot to us.
I'm so glad Dr Faizan was able to promptly see you for your pain, and you were able to leave the appointment having been treated too.
I shall also pass this onto our receptionist Kelly too :)
Many thanks,
Dental Works
Fantastic experience: The staff are very friendly and professional, and my dentist, Dr Faizan is really a genuine and considerate professional who wants the best outcome for his patients. Dr Faizan is special, makes you feel relaxed and assures you during the treatment. I am now comfortable and confident when I go to the dentist. Thank you very much Dental Works, thoroughly recommended.
Good morning,
Thankyou so much for taking the time to leave such kind words. They truly mean a lot to us!
We're so pleased you're happy with the service you received here at Dental Works, and I will be sure to pass this onto Dr Faizan too.
We look forward to seeing you again soon!
Many thanks,
Dental Works
Negative experience: The rudest receptionist I have ever met
Hi Ginie,
Could you please contact us on [email protected] or 01908 696131 and ask for the practice manager, so we can take some further details and address this with the relevant team member.
Many thanks,
Dental Works
Fantastic experience: Great Dental Practice with friendly and helpful staff. I always find my dentist to be highly skilled and experienced and i feel no discomfort whilst receiving treatment. What's even better is there is no unnecessary treatment carried out.
Good afternoon,
Thankyou so much for taking the time to leave such kind words. They truly mean a lot to us!
We're so pleased you're happy with the service you received here at Dental Works.
We look forward to seeing you again soon!
Many thanks,
Dental Works
Fantastic experience: Wow. To say fazian is a genius is an understanding. He puts you at ease straight away. Managed to get rid of 40 years of dental anxiety. Thank you so much to all at dental works. I always walk out with a massive
Good afternoon,
Thankyou so much for taking the time to leave such kind words. They truly mean a lot to us!
We're so pleased you're happy with the service you received here at Dental Works, and I will be sure to pass this onto Dr Faizan too.
We look forward to seeing you again soon!
Many thanks,
Dental Works
Fantastic experience: "Best dental clinic in Milton Keynes! I take my kids here for their regular six-month check-ups and treatments. Dr. Faizan Naseem is incredibly friendly, patient, and takes great care of the kids. I highly recommend Dental Works for all dental treatments. It's the best clinic, and I’ve even suggested it to my friends as well!"
Good afternoon,
Thankyou so much for taking the time to leave such kind words. They truly mean a lot to us!
We're so pleased you're happy with the service you received here at Dental Works, and I will be sure to pass this onto Dr Faizan too.
We look forward to seeing you again soon!
Many thanks,
Dental Works
Negative experience: Appauling service and completed rushed and dismissed. My mother asked for an x ray to check for remaining parts of a tooth removed and just injected her with anaesthetic and some gel and sent her on her way. This is a serious issue and needs solving. They don’t want to solve the root of the problem and completely dismissive of non paying customers! Awful
Good afternoon,
I am sorry you do not feel satisfied with the advice and treatment given to your mother at her appointment.
Please do feel free to email us at [email protected] to discuss this further.
Many thanks,
Dental Works
Fantastic experience: I had bonding done with Dr Faizan, he was very friendly and welcoming. Dr Faizan made sure that I was comfortable throughout the treatment, he was vey professional and explained the process thoroughly. He takes pride in what he does and his attention to detail is amazing. I'm very happy with the results :)
Good afternoon,
Thankyou so much for taking the time to leave such kind words. They truly mean a lot to us!
We're so pleased you're happy with the service you received here at Dental Works, and I will be sure to pass this onto Dr Faizan too.
We look forward to seeing you again soon!
Many thanks,
Dental Works
Fantastic experience: Went here yesterday for the first time in 10 years and have nothing but good things to say. Had an X-ray done which highlighted some potential issues for a while down the line, but there was no pressure to book treatments, just clear and honest advice and very open pricing. The dentist herself was lovely as was the practice though parking can be a bit tricky so leave plenty of time to find a space!
Good morning,
Thankyou so much for taking the time to leave such lovely words. Reviews like this truly mean alot to us.
I will be sure to share this to Dr Fatima too, and i know she will be touched by your kind words.
We look forward to seeing you again soon.
Many thanks,
Dental Works
Fantastic experience: My self and my family always exited to come to the appointment, as we always had amazing experience. From the entrance have a amazing greeting and service from all the receptionist, and not long waiting to be service. We love our Doctor Omar, he always served us with the kindness, friendly and passionate about his job. And my children love the sticker at the end . Thank you very much for everything
Good morning,
Thankyou so much for taking the time to leave such lovely words. Reviews like this truly mean alot to us.
I will be sure to share this with our reception team too, along with Dr Omar.
We look forward to seeing you again soon.
Many thanks,
Dental Works
Fantastic experience: I needed to have a debridement procedure which I wasn't exactly looking forward too. The therapist Laura along with nurse Nanci explained everything in detail which put me at ease. The procedure was far less daunting than I was expecting, with each step explained in detail. I was also expecting to have to do it in two sessions, yet Laura gave me the option to get through it all in one, which I was very pleased about. Having used Dental Works for a number of years for all things from check ups, veneers and hygiene visits, I've always found them to be professional and friendly.
Good morning,
Thankyou so much for taking the time to leave such lovely words. It truly means alot to us.
I'm so pleased you found the experience to be much less daunting than initially anticipated, and we hope this has helped with any worries you may have for future appointments too.
I shall also be sure to pass this onto Laura and Nanci, as I know this will really make their day.
We look forward to seeing you soon.
Many thanks,
Dental Works
Fantastic experience: Excellent people Dr waheed is a superb doc and always right about the treatment he is being our doctor from years my whole family goes to him and no one else for us absolutely brilliant many thanks doc
Good morning,
Thankyou so much for taking the time to leave such lovely words. Reviews like this truly mean alot to us.
We look forward to seeing you again soon.
Many thanks,
Dental Works
Fantastic experience: Had an appointment with Dan and Omar who were both outstanding ! Patient care was amazing. They made me feel like royalty. Would highly recommend
Good morning,
Thankyou so much for taking the time to leave such lovely words. Reviews like this truly mean alot to us.
I will also be sure to pass this onto Dan & Dr Omar too, who will equally be touched your kind words.
We look forward to seeing you again soon.
Many thanks,
Dental Works
Fantastic experience: very surprised about how fast they treated my teeth, had 5 fillings 2 teeth out, and deep filling by Dr Fatima Selwood, shes a rlly good dentist she worked very hard on my teeth for a hour and a half and did a really good job thank you so much
Good morning,
Thank you so much for taking the time to leave a 5 star review! Reviews like this really mean a lot to us.
I shall also pass this onto Dr Fatima too.
We look forward to seeing you again soon.
Many thanks,
Dental Works
Fantastic experience: I was dreading a tooth extraction so thank you for reassurance and calming manner.
Hi Maureen,
Thankyou so much for taking the time to leave a lovely review. It really does mean a lot to us.
I'm so pleased we were also able to settle any nerves you had regarding this treatment.
We look forward to seeing you again soon!
Many thanks,
Dental Works
Fantastic experience: I came in on Friday, because my top denture had cracked. They sent it away for repair on the Monday, as that is when the technician collects. I got a call on Tuesday late morning, to say my denture had been repaired and I could collect at my convenience. I got my denture on the afternoon, but needed an adjustment. They fitted me in without an appointment, Fatima had a look what was wrong, made the adjustment there and then. Now it fits perfectly. I can eat my dinner with confidence. Top marks to all concerned. Lovely people to interact with.
Hi Peter,
Thankyou so much for taking the time to leave a lovely review, and i'm so pleased we were able to give you such an efficient turn around on the repair of your denture.
Not only that, but we're so glad you have confidence again with eating :)
We look forward to seeing you again soon.
Many thanks,
Dental Works
Positive experience: Ive been searching for a nhs dentist and found out on this site that they were taking nhs.I phoned as needed to urgently book a appointment to be told rudely that they are not.Please dont advertise that you are taking new patients. Ive been in pain for a few days .
Good morning,
I am sorry for any misunderstanding.
We currently have limited NHS funding for children, therefore are accepting a small quantity of children as NHS patients.
However, as our website does state, we are taking new adult patients on our independent scheme, which is comparable to the NHS.
I hope that clarifies that matter for you.
Many thanks,
Dental Works
Fantastic experience: I have been going to dental works for a few years after switching from another MK practice. Dr F Naseem has been brilliant even repairing some botched work, from another practice, for family members on short notice. Always professional and a very friendly atmosphere at the practice. Would highly recommend. Very glad we found here
Good morning,
Thankyou so much for taking the time to leave such kind words. They truly mean a lot to us!
We're so pleased you're happy with the service you received here at Dental Works, and I will be sure to pass this onto Dr Faizan too.
We look forward to seeing you again soon!
Many thanks,
Dental Works
Negative experience: Avoid at all costs! I was with Dental Works for about six years, usually seeing the same trusted dentist - Dr. Shahzad Naseem. However, on two separate occasions, I ended up with Dr. Faizan Naseem due to my regular dentist being either unavailable or fully booked. The first time I saw Dr. Faizan Naseem, he mentioned costly issues with my teeth that needed urgent attention. Doubtful, I rebooked with my usual dentist without mentioning the issues Faizan had pointed out, who assured me there was nothing wrong. A couple of years later, I saw the younger dentist again, and, remembering the previous experience, I suspected he might say there were issues. Sure enough, he told me I urgently needed two fillings and that, without treatment, I might end up needing a root canal. Surprised and concerned (I take great care of my teeth), I scheduled the fillings at a cost of £240. Unfortunately, due to flooding, I was a bit late, and they informed me I'd lost my £50 deposit and would need to rebook. Feeling frustrated, I decided to get a second opinion elsewhere, and, as I suspected, the new dentist found my teeth in excellent condition and even complimented me on my dental health - he reassured me that I do not need fillings at all. My advice? Avoid Dental Works at all costs!!!!
Good morning,
I am so sorry that you have had a negative experience here at Dental Works.
If you would like our practice manager to look into this further, please don't hesitate to contact us on [email protected].
Many thanks,
Dental Works
Negative experience: Where do I start, by far one of the worst experiences I’ve had. It all started with being misquoted on the phone not once but twice on the same day by a person who I was later informed was even a receptionist and was covering for someone and had no idea about pricing and should not have told me anything in relation to treatments or pricing. I came in with severe tooth and gum pain with swelling of the gums behind the two top teeth. A clear sign of infection. The dentist I saw started by examining the mouth, doing x ray’s and spending the next 5 minutes about a chipped tooth from 10 years ago that I did as a kid that was on file and nothing to do with this visit. He seemed to think he knew was was wrong and said he would explain and the end only to go on and tell me he had no idea what it was and that I must have burned my mouth or brushed to hard. Neither of which I did and would know if I had. He had 0 intention to clean the teeth which I was told was included in the appointment price on the phone. I also when coming to the dentist as a child was see the dentist and have a general teeth clean. Apparently you need 3 different people to do 1 job now. He mentioned he had not cleaned teeth in 3 years but would do it anyway at an extra cost due to the misinformed information via phone call. He told me to floss and do salt water rinses and sent me on my way. Bear in mind I had had this pain already nearly 5 days and the swelling got worse. For the next 5 days the pain spread throughout the mouth into my top and bottom teeth leaving me unable to eat solid food for the last 3.5 days. As an athlete this is unacceptable and I’ve lost immense weight. I now cannot sleep due to the pain. The pain is now throughout my jaw and I have much discomfort to talk or move my mouth. My mum who has 0 dental experience could see before I visited the dentist that’s a clear infection. I was charged £75 for an emergency appointment and £45 reduced from £75 for cleaning when they claimed I would need to pay more if I actually wanted anything done. I’ve now been to the doctor who says it’s a clear infection and has prescribed antibiotics before it gets any worse that it is. He’s surprised nothing was done during my visit. The pain, stress & discomfort I’ve been left with from a clear mis diagnosis and extortionate cost is out right wrong. It will be the last time I visit this dental surgery. I see why now my mom only ever saw dr shaz at the praxis throughout the years after her bad experience with other dentists there. Avoid at at all costs unless you wanted to be robbed and left untreated.
Fantastic experience: Very happy with my dental care yesterday everything was explained clearly and my dental treatment carried out in a caring and professional way , many thanks.
Good morning,
Thankyou so much for taking the time to leave such kind words. They truly mean a lot to us!
We're so pleased you're happy with the treatment you received here at Dental Works, and I will be sure to pass this onto Dr Akshai too.
We look forward to seeing you again soon!
Many thanks,
Dental Works
Fantastic experience: Would highly recommend Dr Faizan to anyone who wants to improve their smile! I was recommended to come and see him after my sister had her Invisalign with him. I wasn’t happy with my front teeth. Dr Faizan talked me through all the options and we ended reshaping my teeth with composite edge bonding. I couldn’t be happier!
Good morning,
Thankyou so much for taking the time to leave such kind words. They truly mean a lot to us!
We're so pleased you're happy with the composite bonding you received here at Dental Works, and I will be sure to pass this onto Dr Faizan too.
We look forward to seeing you again soon!
Many thanks,
Dental Works
Fantastic experience: I have been dealing with Dr Faizan Naseem for the past 5 years and every time I see him whether it be for a check up or a more complex problem, he is always professional and treats me with the utmost care! I am currently going through Invisalign treatment and have had an unfortunate accident which meant I had to lose a front tooth, Dr Faizan removed the tooth to enable me to carry on my Invisalign. Unfortunately, until my Invisalign is done I can’t have a replacement tooth put in. Dr Faizan understood my apprehension of having no tooth for a period of time and included fake looking tooth into my Invisalign guards so I could go about my day to day without having to worry about a missing front tooth. Dental works is fantastic, I highly recommend Dr Faizan Naseem and the team!
Good afternoon,
Thankyou so much for taking the time to leave such kind words! It truly means a lot to us, and to know we have helped restore your confidence, following the loss of your tooth, means so much.
I shall be sure to pass these words onto Dr Faizan also, as I know this will make his day!
We look forward to seeing the finished result with your Invisalign :)
We look forward to seeing you again soon.
Many thanks,
Dental Works
Fantastic experience: I have been a patient with Dental works for a number of years now and it is because I have walked away more than satisfied after every appointment. I had an appointment today for something that had been causing me a lot of pain and distress. The service I received was brilliant. I was seen quickly and given lots of reassurance along the way and couldn’t be happier with the outcome. Dr Fatima and Dr Faizan are both excellent and very friendly.
Good morning,
Thankyou so much for taking the time to leave such kind words. Reviews like this really mean a lot to us.
I'm really pleased to hear you've found your experiences with Dr Faizan & Dr Fatima, and having treatment, to be pleasant and informative.
We will always go out of our way to help patients in need, and I'm so glad we were able to help when you needed us.
We look forward to seeing you again soon!
Many thanks,
Dental Works
Fantastic experience: Very caring and good with nervous patients.
Good morning,
Thankyou so much for taking the time to leave such kind words! It truly means a lot to us.
We look forward to seeing you again soon!
Many thanks,
Dental Works
Fantastic experience: From being greeted at reception to seeing the dentist, the whole process is smooth, professional and informative. Would recommend this practice to anyone and everyone.
Good morning,
Thankyou so much for taking the time to leave such kind words! It truly means a lot to us.
We look forward to seeing you again soon!
Many thanks,
Dental Works
Fantastic experience: I have been going to dental works for a while now and I have never had a bad experience there. The staff are all so friendly and professional and the dental work itself is done to such a high standard!
Good morning,
Thankyou so much for taking the time to leave such kind words! It truly means a lot to us.
We look forward to seeing you again soon!
Many thanks,
Dental Works
Fantastic experience: Had such a great experience at Dental works. Took my son for a check up, started off great the reception who were really nice and had a lovely interaction with him. Then we went upstairs to wait for his appointment. We saw Dr Fatima who was absolutely wonderful with him. She really made him feel confident and as a parent I couldn't ask for more. Thank you all so much.
Good morning,
Thankyou so much for taking the time to leave such kind words! It truly means a lot to us.
I will be sure to pass your kind words onto Dr Fatima, along with the reception team.
We look forward to seeing you again soon!
Many thanks,
Dental Works
Fantastic experience: I can't recommend Dr Omar highly enough! From the moment I walked in, I was treated with such care and kindness. As a nervous patient, I was quite anxious about the treatment, but Dr Omar and the whole team were incredibly reassuring. They took the time to explain everything, made me feel comfortable, and were so patient with me throughout the entire process. The treatment itself went smoothly, and now I feel much more confident and even happy about coming back for future visits. I truly appreciate the level of care and attention to detail, and I’m so glad to have found such a fantastic dentist.
Good morning,
Thankyou so much for taking the time to leave such kind words. Reviews like this really mean a lot to us.
I'm really pleased to hear you've found your experiences with Dr Omar, and having treatment, to be pleasant and informative, along with your new found confidence :)
We look forward to seeing you again soon!
Many thanks,
Dental Works
Fantastic experience: Even though I work in a dental practice myself, I’m still a very nervous patient! however when I had my root canal treatment with Dr Fatima Selwood, the experience really put my nerves at ease and the whole treatment process, she made me feel very calm and answered any questions that I had -it definitely made me realise there was nothing to be worried about
Good morning,
Thankyou so much for taking the time to leave such kind words! It truly means a lot to us.
I will be sure to pass your kind words onto Dr Fatima too.
We look forward to seeing you again soon!
Many thanks,
Dental Works
Fantastic experience: I’ve been attending Dental works every six months since 2021 . My dentist is Dr Sulakshan Jayatharan and my nurse has been Najibah Ali . My experiences have always been extremely friendly and professional. What ever the treatment it’s been explained very calmly and clearly to me before the start of the procedure. On the 28/8/24 I felt the team at Dental Works went above and beyond for me. Having had the most horrendous night of my life with the most painful toothache I contacted Dental Works at 8am and although they had a full diary they fitted me in by 8.50am . Mouth numbed tooth extracted, pain gone by 9.30am. Can’t thank you guys enough. John
Good morning,
Thankyou so much for taking the time to leave such kind words. Reviews like this really mean a lot to us.
I'm really pleased to hear you've found your experiences with Dr SJ, and having treatment, to be pleasant and informative.
We will always go out of our way to help patients in need, and i'm so glad we were able to help when you needed us.
We look forward to seeing you again soon!
Many thanks,
Dental Works
Fantastic experience: I attended my appointment today, very stressed, anxious and nervous, as I always am at my dental visits, however today OMAR totally put me at ease, he gave me a stress ball to squeeze, explained everything each step of the way, I had a bit of a clean and a tooth removed. I absolutely hate injections in my mouth, but he numbed it first, and I didn't feel a thing. Thankyou so much Omar. ☺️☺️ See you in 6 months for my checkup.
Good morning,
Thankyou so much for taking the time to leave such lovely words! Reviews like this really mean a lot to us.
I'm so pleased Dr Omar has helped to eliminate any worries you may have had, and made the whole experience a lot more pleasant for you.
I shall also be sure to pass these kinds words onto Dr Omar too.
We look forward seeing you soon!
Many thanks,
Dental Works
Fantastic experience: Dear Dental Works, I would like to write a review on my recent treatment (veneers) with Dr Sulakshan Jayatharan. Dr SJ was professional from my first consultation to my final appointment. I was given various options, pros & cons of all options explained. The treatment was well planned and I was given time between procedures to relax my jaw as I suffer with TMJ. I was encouraged to breathe during the injections (there were quite a few), which helped me manage the discomfort. The result was amazing due to Dr SJ’s skill & attention to detail. Must shout out for the dental nurses too, mine were excellent - thank you all. Highly recommended. Rachel Watts
Hi Rachel,
Thankyou so much for taking the time to leave such a lovely review. Reviews like this mean a lot to us!
We really appreciate your kind words, and I will be sure to pass this onto Dr SJ and his dental nurse.
I'm so pleased you're happy with your finished result, and we look forward to seeing you again soon!
Thankyou again.
Many thanks,
Dental Works
Negative experience: Firstly they removed my ASD son as he had a meltdown so couldn’t attend the appointment. Then the rest of the family wasn’t informed that they removed all NHS patients. When I spoke to then I had to deal with RUDE unsympathetic staff. No patient care or understanding in this Dental practice.
Good morning,
I am sorry you are unhappy with the service received here at Dental Works.
We did send letters out in 2023, and also again beginning of 2024 notifying patients of the changes within the practice. We do also have the changes detailed on our website, and signs up within the practice.
I understand you have already spoken to the Practice Manager about this, but if you do need any further information then please don't hesitate to contact us on [email protected].
Many thanks,
Dental Works
Fantastic experience: I don't usually leave Google Reviews but I was kindly encouraged by the staff at the reception after passing a message on how the dentist I saw was really lovely. So, whilst I am here I just want to say: I normally have Faizan, who is literally the happiest person ever. Literally always smiling. So chilled. Had him as my dentist for a while and can't complain, he just happily gets on with it. Really nice. Then I called up for an appointment and I think Faizan was busy, so I had Fahd. Despite how serious his picture looks on the Dental Works website lol, he was soooooo lovely. So calm and informative, answered all my questions and he was just really lovely. I don't remember the lady's name (who was assisting him) but she was also so lovely. All in all, everyone I've personally had has made my experience very calm. Thank you DW! - Please can I have a Kiki Cafe's discount for my lovely review and my comments specifically to Faizan (I would have stayed loyal to you - but you were booked and busy)
Good afternoon,
Thankyou so much for leaving such kind words! Reviews like this mean a lot to us, and i'm so pleased you found Dr Fahd to be less serious than his photo looks haha.
I shall be sure to pass your kind words onto both dentists', and i know it will make their day!
We look forward to seeing you again soon.
Many thanks,
Dental Works
Fantastic experience: I recently visited Dental Works and saw Dr. Faizan, and I couldn’t be more pleased with my experience. Typically, I dread going to the dentist, but Dr. Faizan made the entire process incredibly calming. He took the time to explain each step he was taking to me, which really put me at ease. The work they have done on my teeth is outstanding, and I can confidently say my dental health has never been better. The team at Dental Works are professional, attentive, and truly dedicated to providing excellent care. I highly recommend them.
Good morning,
Thankyou so much for taking the time to leave such kind words! It truly means a lot to us, and to know we have helped eradicate any uneasiness you felt prior to your treatment is wonderful.
I shall be sure to pass these words onto Dr Faizan also.
We look forward to seeing you again soon.
Many thanks,
Dental Works
Fantastic experience: Over the last few years I have received the best dental care from Dental works . No other dental surgery has ever picked up on issues that I have or haven’t even noticed that problems that might effect me in the future. Dental works and especially Fatima , shows great attention to detail and care for their patients. The treatment plan is discussed and multiple different options are provided in order to create a plan that fits you. My dental health has never been better . The reception staff are always willing to help and assist. Now I am actually enjoying going to my regular check ups .
Good morning,
Thankyou so much for taking the time to leave such kind words! It truly means a lot to us.
I shall be sure to pass these kinds words onto Dr Fatima too, along with the reception team.
We look forward to seeing you again soon.
Many thanks,
Dental Works
Fantastic experience: Great dental treatment done today by Dentist Faizan and Dental Nurse Romana . Putting me at ease , patiently listening to my concerns and settling my anxiety ! Great service !
Good afternoon,
Thankyou so much for the kind words; they truly mean alot to us! We're especially pleased that we've been able to help remedy the anxiety you felt.
We look forward to seeing you again soon.
Many thanks,
Dental Works
Fantastic experience: I recently had composite bonding done by Dr. Faizan, and I couldn't be happier with the results! Dr. Faizan took the time to thoroughly explain the procedure, answer all my questions, and ensure I was comfortable throughout the process. My teeth look amazing, and the bonding looks completely natural. I appreciate the time he took to making sure everything was perfect. I highly recommend Dr. Faizan. Thank you!
Good afternoon,
Thankyou so much for your kind words! They truly mean a lot to us. We're so pleased you're happy with your results from your composite bonding, and i will be sure to pass this onto Dr Faizan too.
We look forward to seeing you again soon!
Many thanks,
Dental Works
Fantastic experience: All the staff are so friendly and professional. My whole family are patients here and always receive 1st class service. I have been seeing Dr. Faizan for some treatment and he is extremely knowledgeable and a true expert in his field. This really is the best dental practice in Milton Keynes!
Good morning,
Thankyou so much for taking the time to leave such a lovely review. Your words truly mean alot to us.
I will be sure to pass your kind words onto Dr Faizan too.
We look forward to seeing you again soon.
Many thanks,
Dental Works
Fantastic experience: What an amazing dental practice, from the reception to the dentists themselves, the quality of care is fantastic. Normally going to the dentist is stressful but you can be reassured you are in safe hands at dental works. 10/10 would recommend to all!
Good morning,
Thankyou so much for taking the time to leave such lovely words! They truly mean alot to us.
We look forward to seeing you again soon.
Many thanks,
Dental Works
Fantastic experience: The clinic itself is amazing and easy to get to. My dentist, Faizan, is extremely professional and thorough and always explains things in a way that I can understand. I was always nervous to go to the dentist but not anymore!
Good morning,
Thank you so much for taking the time to leave such lovely words. They truly mean alot to us.
We are so pleased we have managed to eliminate the fear you had with seeing the dentist too.
Many thanks,
Dental Works
Fantastic experience: OMG. If you are not with or unhappy with your current dentist. I strongly advise you to goto Dental Works MK. Absolutely amazing dentist. My Dentist Omar, is truly an artist when it comes to repairing teeth. And trust me I hate, I mean really hate going to the dentist. But needs must and because of Omar and Dental Works, I won't be scared to go back again. I will ask for the, before and after pictures and post them soon.
Good afternoon,
Thankyou so much for your extremely kind words! We really do appreciate you taking the time to leave this review.
We're so pleased we have eradicated the fear you had with the dentist, and we thank you for putting your trust in us.
I will make sure your kind words are passed on to Dr Omar, and i know this will make his day.
We look forward to seeing you again soon!
Many thanks,
Dental Works
Negative experience: I am not satisfied, poor customer service, misleading the customer, I do not recommend
Good morning,
Im very sorry you've had what you feel is a negative interaction with us. We only recommend treatment that we deem is necessary to maintain a patients oral health, or to remedy an issue.
We do welcome constructive criticism and feedback, so if you'd like to email [email protected] to discuss this further, please feel free to do so.
Many thanks,
Dental Works
Negative experience: customer service ok, very high prices for my opinion and my pocket. I m not very happy .
Negative experience: I do not recommend this clinic to anyone. I went to the dentist to repair small holes in my teeth 1 2 3 . The dentist took X-rays and it turned out that I had to remove number 8, but the rest was healthy. She directed me to have tooth 8 extracted and said that until I extract tooth 8, she would not repair teeth 1, 2 and 3, which had nothing to do with tooth 8. The rest of the teeth were healthy on X-ray. I had to wait 3 months to have 8 teeth extracted and the condition of 1 2 3 was getting worse. After removing numbers 8, I went for a check-up and now she said that from the same photo taken 3 months ago, numbers 7 and 5 are suitable for root canal treatment, but 3 months ago they were healthy. A new photo has not been taken. 3 months ago they would be healthy in this photo, but not today. Apart from that, she wanted to drag me to many other things. I went to another clinic where a photo was taken of mine and mine to make sure they were healthy. To be clear, this fraudster accepts patients on the first floor. I do not recommend it.
Good morning,
I am so sorry you are not happy with the service provided by us here at Dental Works. We strive to ensure the satisfaction of our patients, in all aspects of their interaction with us.
To discuss this further, and to allow me to look into this, please feel free to send an email directly to us, on [email protected].
Many thanks,
Dental Works
Fantastic experience: I came to Dental Works for Invisalign with Dr Faizan Naseem. Dr Faizan is kind and friendly and made me feel at ease despite me feeling anxious about the treatment process. He explained everything very clearly and made sure I understood and was happy before starting treatment. He showed me what my teeth would look like after treatment using a cool scanner I have never seen at any other dental practice. I would come back to see him even for this alone! I am in the early stages of Invisalign but I am already seeing positive results with my teeth looking straighter and more aligned already. I am very excited to see the end result. I would highly recommend doing Invisalign with Dr Faizan as he is knowledgable, pays attention to detail, warm and treats his patients with lots of care.
Good morning.
Thankyou so much for taking the time to leave such lovely words. They truly mean alot to us, and i will be sure to forward this to Dr Faizan too.
We look forward to seeing the finished smile with your Invisalign :)
Many thanks,
Dental Works
Fantastic experience: I joined Dental Works after being at another practice for about 30 years as it changed owners. I was amazed how the technology at Dental Works was so up to date. The Receptionists are excellent, efficient, polite and considerate. Dr Faizan provides the best treatment with consideration and care, especially when I didn’t like going to the dentist, now I am completely accepting of it. Parking is easy and a lovely Cafe next door for a nice treat after your visit Thoroughly recommend the practise.
Fantastic experience: Been coming here for a few years now and the quality of the customer service and information the dentist give is second to none. Recently got Invisalign with Dr Faizan Naseem and the whole process was so easy and informative, highly recommend!
Fantastic experience: Fantastic service from Faizan. Really friendly and professional. Quick in and out to get my retainers made. Reception team promptly ensured they were ready for me.
Good afternoon,
Thankyou so much for your kind words. They really do mean alot to us here at Dental Works.
We look forward to seeing you again soon.
Many thanks,
Dental Works
Fantastic experience: I haven’t been to the dentist in a long time! And I can’t express how happy I am with the service. from William at reception to the Dr Jay & Najibah who made my experience painless. I would recommend 10 stars if I could. Thank you so much for adding my permanent retainer.. I will be Colgate smiling all day everyday!!
Good afternoon,
Thankyou so much for your kind words! They truly mean alot to us here at Dental Works.
We're so pleased you can smile proudly and confidently.
We look foward to seeing you again soon.
Many thanks,
Dental Works
Fantastic experience: Dr Jay is the best dentist I have come in contact with. He took his time to explain things in a very calm manner. I don't usually leave feedback but couldn't resist in doing this. Thank you Dr Jay.
Good afternoon,
Thankyou so much for your kind words! They really do mean a lot to us here at Dental Works.
I shall be sure to pass these kind words onto Dr Jay.
We look forward to seeing you soon!
Many thanks,
Dental Works
Fantastic experience: Have been with this dentist for a while now, longest I have been with a dentist as an adult. I had neglected my teeth due to my fears of judgement at others. However this is a wonderful place and some fantastically talented dentists/dental assistants who are kind, listen, and are knowledgeable. The Hygienist who is an absolute gem and gentle man. The reception team are very helpful, friendly and are great at booking appointments at convenient times and know lots about the system and navigating it. Oh and parking is usually quite convenient too! 10/10
Good morning,
Thankyou so much for your very kind words! They really do mean a lot to us, and I will be sure to pass your words onto the whole team.
We look forward to seeing you again soon!
Many thanks,
Dental Works
Negative experience: I did call for an appointment today but the receptionist told me is that I haven’t been for two years to see the dentist so that they have removed me from NHS patient to a private scheme one I did not know about these rules and I wished that I have been informed before this action been made! I’m disappointed and confused!
Good afternoon,
Unfortunately it is a stipulation of the NHS that a patient needs to maintain regular 6-9 month examinations in order to keep their NHS dental status.
As you havent been seen for 2 years (as per your review) you would have been removed as an NHS patient. This is detailed on signs within the practice, as well as being on the NHS website.
We do also send automatic messages to patients to remind them to book their appointments.
We also sent letters to all patients in December 2023 notifying them that we are no longer seeing paying patients on the NHS, and offered 2 options in relation to payments. Please do let us know if you need another copy of this letter.
As the appointment requested was an emergency pain appointment, it did carry a charge.
Apologies for any confusion this may have caused, and we are happy to go through these changes with you if you need any further clarification.
Many thanks,
Dental Works
Fantastic experience: I recently had a dental treatment, and I must say, it was a great experience. Dr Shaz and nurse Ioana were both incredibly attentive throughout the entire process. Their care and expertise made me feel comfortable and confident in their hands. Highly recommend!!!!
Good afternoon,
Thankyou so much for your kind words! They really do mean alot to us, and i will be sure to pass your comments back to Shaz & Ioana.
We look forward to seeing you again soon.
Many thanks,
Dental Works
Fantastic experience: Back today for a Crown fitting. It was so straight forward and easy. Having had bad experiences as a child I’m always very nervous. Dr Jay and his Nurse Najibah are so very careful and understand me completely. Can’t fault the practice as all the Staff are very pleasant. Surgery is spotless always.
Good afternoon,
Thankyou so much for your kind words! They really do mean alot to us, and i will be sure to pass your comments back to Dr Jay and Najibah.
We look forward to seeing you again soon.
Many thanks,
Dental Works
Fantastic experience: Very pleased with this Dental Works, has been with them for 2 years now. Just had my crown done, amazing job done and reasonable in price. All my family members use them. Keep up a good work! Highly recommend this dentists.
Good afternoon,
Thankyou so much for your kind words; they really are appreciated.
We're so pleased that you're happy with the results of your recent treatment.
We look forward to seeing you again soon!
Many thanks,
Dental Works
Fantastic experience: Until I found this practice I had a terrible fear of the dentist. Basically this steamed from childhood. But these guys are so professional I can now go without fear even for root canal work.
Good afternoon,
Thankyou so much for your kind words; they really do mean so much to us.
We are so pleased your experience with us has been positive and we're especially pleased that we've helped eradicate the fear you previously had.
We look forward to seeing you again soon!
Many thanks,
Dental Works
Negative experience: Firstly no free parking but not the end of the world. It is true as previous reviews have said, that they try to push unnecessary expensive treatment. My dentist was never anywhere near on time , even when i was his first appointment of the day. The only reason i stuck with them was because i was a NHS patient. Now they are no longer offering NHS treatment i won't be suffering them anymore. If i have to pay private fees, it will certainly not be to them.
Good morning,
Unfortunately the parking is controlled by MK City Council, so that is an aspect that is out of our control.
In relation to treatment, we only recommend treatment that is deemed necessary to maintain a patients oral health or remedy an issue. We discuss the treatment in full with each patient, and explain the reasons why we advise it being done. A patient is under no obligation.
We do apologise if the dentist was running late; unfortunately this does happen from time to time.
We did write to all patients at the end of 2023 explaining why we are no longer offering NHS appointments to paying adults, but did offer 2 alternatives, one of which is very similarly priced to NHS pricing.
If you'd like to discuss this further, please contact us on [email protected].
Many thanks,
Dental Works
Fantastic experience: I have found this practice very patient with me over a long standing tooth issue. Both the dentists and reception staff (especially Kelly) have been so helpful, accommodating and expedient in helping me. Well done :)
Good afternoon,
Thankyou so much for your lovely words. They are much appreciated! We will pass this onto Kelly also, which i know will make her day.
We look forward to seeing you again.
Many thanks,
Dental Works
Fantastic experience: We have been with Dental works for many years now. Always a good experience. Lovely, helpful reception. My dentist remembers me from the last time I saw him, I feel like he only recommends what needs to be done. Very happy.
Good morning,
Thankyou so much for your kind words. They are much appreciated!
We look forward to seeing you again soon.
Many thanks,
Dental Works
Fantastic experience: Dental Works have been incredible, I won't be going anywhere else for my dental healthcare. I joined Dental Works in January after I was in extreme pain with an abscess. They quickly identified the issue, and explained the treatment options. I've now had the root canal treatment and subsequent fillings without issue. Previous metal fillings were replaced with the white composite, and they look so much better. Faizan is my Dentist, and he is great - he was able to put me at ease, clearly explaining the options and then completing the procedures. I never thought I would say I was 'happy' after visiting the dentist, but I really am. I've now moved my husband and our son over to Dental Works and would 100% recommend them to everyone.
Good morning,
Thankyou so much for your kind words; they are much appreciated! We are so pleased your visits with us have all been positive. I will be sure to pass this over to Dr Faizan too.
We look forward to seeing you soon.
Many thanks,
Dental Works
Fantastic experience: My daughter saw Priya last week and I would just like to say how great she is. I had an awful experience and she is great with me but my daughter is nervous as she is so sensitive and scared of potential pain. I try and ease her anxiety and explain things Priya was amazing. Priya picked up on how she was feeling, explained things to my daughter and recognised she was nervous. Successfully 2 teeth were extracted and an Injection administered, all without tears and minimal discomfort. I can't commend Priya enough, not everyone is great with people and she is. Please pass on our thanks and gratitude. I have personally been with dental works for over 10 years from a referral and they have definitely improved my fear of dentists. Shaz, Jenny and Priya, all lovely and great.
Good afternoon,
Thankyou so much for your lovely words. I shall be sure to pass this onto Priya, and i know she will be so appreciative of such a lovely review.
I'm so pleased that your interactions with Dental Works have all been positive, including for your daughter too.
We look forward to seeing you again soon.
Many thanks,
Dental Works
Positive experience: UPDATE: A much better experience today when I called, the lady was helpful and polite. Dental work is excellent but the experience is let down by the reception staff who are rude and unprofessional, with minimal customer care. I don't normally leave negative reviews but felt strongly about this poor customer service.
Good morning,
I am so sorry you are not happy with the interactions you have experienced at reception. We do strive to ensure our patients are left feeling valued and happy.
Please feel free to email [email protected] if you'd like to discuss this further.
Many thanks,
Dental Works
Fantastic experience: Highly recommend Dental Works. I had a crown fitted yesterday by Fatima who was very caring and skilled, as I was very nervous, but I’m really pleased with the result. I also took my children for their checkup with Faizan in the afternoon and he was fabulous looking after them and providing good advice about the health of their teeth and how to look after them. Lots of new technology to support treatment and skilled dentists - thank you.
Good afternoon,
We are so pleased you were happy with the treatment and service provided by Dr Fatima and Dr Faizan. We really appreciate your kinds words, and will be sure to forward this to them both.
We look forward to seeing you all again soon :)
Many thanks,
Dental Works
Negative experience: Very bad experience We register NHS for my child on Dec 2023, receptionist give us form for fill after check many information via computer And we want to book appointment for my child, the receptionist advise they never seen my child information, and the receptionist advise that they didn’t accept any new NHS registration over one year, Oh!!!!! Why you give me form to fill if not accept NHS registration over one year ??? Totally waste time
Good morning,
Im sorry there seems to be a break down in communication regarding NHS registrations.
We were making people aware in 2023, when enquiring about NHS registrations, that we were only accepting applications to join the waiting list. Unfortunately we are now no longer accepting any NHS patients, and did contact all who were on the waiting list to inform them of this. We have explained to all on the waiting list that we can offer registration as an Independent patient, which means you pay for each appointment you have. We also now have something called the Practice Plan. Please do contact us on 01908 696131 or [email protected] if you'd like to discuss this further.
Many thanks,
Dental Works
Fantastic experience: It’s such a shame that the reviews are on the receptionists and not the dentists. All my family have had a great experience here and are very happy with the service received. I tend to ignore the poor behaviour of the receptionists for this reason. If you would like me to do a couple of hours on reception I can whip them into shape for you.
Good morning.
We are extremely pleased that you are happy with the service provided here at Dental Works.
We look forward to seeing you again soon.
Many thanks,
Dental Works
Negative experience: Have to agree with the previous two dentist not very helpful. Communication is real bad.
Good morning,
I am so sorry you are not happy with the service received from Dental Works.
Please feel free to email us at [email protected] if you'd like to discuss this further.
Many thanks,
Dental Works
Negative experience: Avoid this dentist at all costs , they do not register complaints or listen & they fixed a broken tooth used wrong colour & 6m later it’s snapped again! The reception staff are rude as other people have said , I’ve moved dentists where staff are friendly & care about you with free parking Already done below & no reasonable outcome, it’s currently with the Dental Commission for review.I am still a patient! You sent me an appointment reminder - may want to update your systems?!
Good morning,
I am so sorry you were not happy with service received here at Dental Works whilst you were a patient.
As you are no longer a patient here (you said you have moved to another dentist), please ask the relevant patient to email us at [email protected] to discuss this further.
Many thanks,
Dental Works
Negative experience: Dentist is okay, but this practice is awful: their phone lines never work. Getting hold of them is impossible.
Good afternoon,
I am so sorry you have struggled to get through to us on the phone. Unfortunately with thousands of patients, our phonelines are constantly ringing, which does leave a longer than we'd prefer wait time.
You are more than welcome to email [email protected] with any queries you have, should you not wish to hold on the line.
Many thanks,
Dental Works
Negative experience: Appointments are short and they spen the whole time trying to upsell you. Dreadful
Good morning,
I am so sorry that your experience with us has not been satisfactory. As a dental practice, we only offer advice on treatment we deem as necessary to maintain your oral health.
Please feel free to email us on [email protected] if you would like us to look into this further.
Many thanks,
Dental Works
Fantastic experience: Faizan and his dental nurse, Ramona, exceeded my expectations with their exceptional care during my composite bonding treatment. Their kindness and keen attention to detail was amazing. Faizan listened, advised and delivered incredible results. The transformation has significantly boosted my confidence—I can now laugh and take photos without any insecurities. I highly recommend Faizan for anyone seeking outstanding dental care and expertise. Thrilled with the outcome and grateful for their professionalism!
Good morning,
We are so pleased that you are happy with the treatment and patient experience you have received here at Dental Works.
We look forward to seeing you again soon!
Many thanks,
Dental Works
Negative experience: Unfortunately, after the covid pandemic, my dentist had taken my husband and eldest child off of their register. I decided to register the whole family with Dental Works. I had a filling fall out and booked an appointment, the dentist said that I needed root canal, a cap and that the treatment would be classed as part private and part NHS, one part of it being £60ish, the rest about £350. I paid the £22.50 for the consultation, booked with my own dentist and they xrayed and filled the filling for £60, the NHS price. This filling is still holding strong 1.5years later. Not sure how there can be such a massive difference between diagnoses and treatment needed.
Good morning,
I am so sorry that you are not happy with the service and treatment options provided by us here at Dental Works.
If you would like to discuss this in further detail, please email us at [email protected].
Many thanks,
Dental Works
Negative experience: Very Poor Dentists, Do not use, Reception staff are rude and unprofessional and have no customer service skills between them. They never answer the phone and don’t even read their emails let alone respond to them. Also the dentist only seem interested in making money! The service and wait times are absolutely disgusting, and to make money from the NHS patients they do the bare minimal in regards to treatment so you have to keep returning to repeatedly pay for each appointment and for more expensive treatment as your teeth have ended up in a worse condition due to the previous treatment and wait times for next appointments. There is no care nor compassion within this dentistry! They also do not take into consideration your own opinions or feelings about your care, they only do what ever makes them money. I would avoid completely.
Good morning,
I am so sorry you are not happy with the service provided by us here at Dental Works. We strive to ensure the satisfaction of our patients, in all aspects of their interaction with us.
To discuss this further, and to allow me to look into this, please feel free to send an email directly to us, on [email protected].
Many thanks,
Dental Works
Fantastic experience: Execllent service, I can't fault this dental practice and the team are fantastic. I went in for a tooth filling and was treated by Dr Jay. He put me at ease and took time to explain the treatments. I will highly recommend.
We are so pleased that you are happy with the service received from us here at Dental Works.
We look forward to seeing you again soon!
Many thanks,
Dental Works
Leave your opinion about Dental Works:
Dental Works appears in the following listings:
Other dentists you may be interested in
The Hub Dental Practice
Abacus Dental and Implant Clinic
Beanhill Dental Practice
Oakridge Dental Care
The Private Dental Group - Oakgrove Dental Practice
Add your dental clinic to our directory for free
If you manage a dental office and want to appear in our guide, send us your company information and you can appear completely free of charge.