Maple Dental Clinic
Information about Maple Dental Clinic
Opening hours
- sunday: (closed)
- monday: 8:30-17:30
- tuesday: 8:30-17:30
- wednesday: 8:30-17:30
- thursday: 8:30-17:30
- friday: 8:30-16h
- saturday: 8:30-13:30
NO CAR PARKING
Our comment from Best Dentists about Maple Dental Clinic:
Maple Dental Clinic is a highly regarded dental practice in the United Kingdom, consistently praised for its friendly and professional staff. Patients often commend the outstanding care provided by their dentists, particularly Dr. Basit Hussain, Dr. S Naik, and Dr. Ranganathan, who are known for their expertise and ability to make patients feel at ease during treatments.
Some key highlights of Maple Dental Clinic include:
- Experienced Staff: The clinic boasts a team of knowledgeable and skilled dental professionals who prioritize patient comfort and satisfaction.
- Compassionate Care: Many patients express how caring and attentive the staff are, taking the time to explain procedures clearly and address any concerns.
- Positive Experiences: Long-time patients report consistently excellent treatment over the years, making Maple their go-to dental clinic.
- Efficient Service: Appointments are handled efficiently, and the reception staff are noted for being welcoming and supportive.
Overall, Maple Dental Clinic is highly recommended for anyone seeking a reliable and caring dental practice.
Maple Dental Clinic: Reviews
Fantastic experience: Had a lovely experience with Dr.Basit and Bianca. Very experienced and showed great care and expertise. Would highly recommend.
Thank you so much for your kind words! We’re thrilled to hear that you had a great experience with Dr. Basit and Bianca. Our team takes pride in providing compassionate, expert care, and it means a lot to know we met your expectations. We truly appreciate your recommendation and look forward to seeing you again!
Fantastic experience: Dr Basit was very informative, spent time listening to me and answering all my dental questions. Thank you to both Bianca and Dr Basit
Thank you so much for your kind words! We’re thrilled to hear that Dr. Basit was able to answer all your questions and make you feel comfortable during your visit. Bianca and Dr. Basit truly appreciate your feedback. We look forward to taking care of you again!
Fantastic experience: Been with maple for 15 years always spot on, the staff are brilliant especially Basit Hussain and his assistant Aaliyah , they did my teeth today, 2 very pleasant personalities. !
Thank you for being a loyal patient for the past 15 years — we truly appreciate your trust and support! We’re delighted to hear that your experience with Basit Hussain and Aaliyah was so positive. They’ll be thrilled to hear your kind words. We look forward to continuing to care for you!
Fantastic experience: Mr Basit Husain (Hygienist) was really friendly and gave excellent advice on how to take care of my teeth
Thank you for your 5-star review. We’re delighted to hear that Mr. Basit Husain provided friendly care and useful advice on maintaining your oral health. Your feedback is greatly appreciated!
Fantastic experience: Dr s naik and Bianca are so lovely and kind ! They done a tooth extraction for my son and it was done in 15 minutes they cared for him comforted him gave great after care advice dr s naik is the best :)
Thank you for your kind feedback. We’re so pleased that Dr. S Naik and Bianca provided caring and efficient treatment for your son and offered helpful aftercare advice. We’re delighted his experience was a positive one!
Fantastic experience: I too have been with Maple for many years. Reception staff have always been pleasant and friendly. Mr Mathura is the dental surgeon my appointments are with he and the dental nurses are always pleasant, caring and patient and, even though I’m always waiting to feel pain I never do I use the NHS, Private and also Maple hygienist, both her and her assistant are very nice. (Apologies their names have escaped me) It’s a thumbs up from me! !
Thank you so much for your kind words! We are grateful for your positive feedback and pleased to hear that you had a great experience with our team. Our dentists are committed to providing excellent care, and it's wonderful to know that it made a difference in your visit. If you ever need anything further, please feel free to reach out. We look forward to seeing you again!
Fantastic experience: Hard cl
Thank you so much for your kind words! We are grateful for your positive feedback and pleased to hear that you had a great experience with our team. Our dentists are committed to providing excellent care, and it's wonderful to know that it made a difference in your visit. If you ever need anything further, please feel free to reach out. We look forward to seeing you again!
Fantastic experience: I’ve been going to Maple Dentist for about 11 years, and the experience has always been excellent. Basit is a fantastic dentist, and his assistant Aaliyah is always kind, professional, and attentive. The service is consistently amazing, and I really appreciate the comfort and quality they provide. Highly recommended!
Thank you so much for your kind words! We are grateful for your positive feedback and pleased to hear that you had a great experience with our team. Our dentists are committed to providing excellent care, and it's wonderful to know that it made a difference in your visit. If you ever need anything further, please feel free to reach out. We look forward to seeing you again!
Fantastic experience: Basit Hussain- Very nice team !! thank you
Thank you so much for your kind words! We are grateful for your positive feedback and pleased to hear that you had a great experience with our team. Our dentists are committed to providing excellent care, and it's wonderful to know that it made a difference in your visit. If you ever need anything further, please feel free to reach out. We look forward to seeing you again!
Fantastic experience: Dr Basit Hussain, fantastic service provided. Procedure clearly explained and handled with such care. Highly recommend and pleased with the outcome of my treatment.
Thank you for your 5-star review. We’re delighted to hear that Dr. Basit Hussain provided you with clear explanations and careful treatment. We’re thrilled that you’re pleased with the outcome and truly appreciate your recommendation!
Fantastic experience: I have been with Maple dental clinic for 20+years. I have always been very happy with the treatments I have had as both a nhs and private patient. I have recently had some private work completed which has been excellent. They are both friendly and professional and I would recommend them.
Thank you so much for your kind words! We are grateful for your positive feedback and pleased to hear that you had a great experience with our team. Our dentists are committed to providing excellent care, and it's wonderful to know that it made a difference in your visit. If you ever need anything further, please feel free to reach out. We look forward to seeing you again!
Fantastic experience: Lovely experience and receptionist
Thank you for your 5-star review. We’re delighted to hear that you had a lovely experience and that our receptionist made a positive impression. Your feedback is greatly appreciated!
Fantastic experience: Great NHS Dentist. Good friendly treatment. Helpful Reception Staff.
Thank you for your 5-star review. We’re pleased to hear that you had a positive experience with our NHS dental services and found our team friendly and helpful. Your feedback is greatly appreciated!
Fantastic experience: Excellent service as always. Thank you Dr Matharu, Amara the Hygienist, and all the staff
Thank you so much for your kind words! We are grateful for your positive feedback and pleased to hear that you had a great experience with our team. Our dentists are committed to providing excellent care, and it's wonderful to know that it made a difference in your visit. If you ever need anything further, please feel free to reach out. We look forward to seeing you again!
Fantastic experience: I have been coming to this dental practice for more years than I can remember. The service over those years has always been first class, with clear communication regarding dental issues and solution's discussed in easy to understand layman's terms.
Thank you so much for your kind words! We are grateful for your positive feedback and pleased to hear that you had a great experience with our team. Our dentists are committed to providing excellent care, and it's wonderful to know that it made a difference in your visit. If you ever need anything further, please feel free to reach out. We look forward to seeing you again!
Fantastic experience: I have been using this dentist for the past 10 years, and I’ve always had excellent service and good advice, highly recommend this practice!
Thank you so much for your kind words! We are grateful for your positive feedback and pleased to hear that you had a great experience with our team. Our dentists are committed to providing excellent care, and it's wonderful to know that it made a difference in your visit. If you ever need anything further, please feel free to reach out. We look forward to seeing you again!
Fantastic experience: I have attended this dentist for years, as have my family, and have only ever received great treatment. I have requested both routine and emergency appointments previously and all have been accommodated with ease. I highly recommend this practice
Thank you so much for your kind words! We are grateful for your positive feedback and pleased to hear that you had a great experience with our team. Our dentists are committed to providing excellent care, and it's wonderful to know that it made a difference in your visit. If you ever need anything further, please feel free to reach out. We look forward to seeing you again!
Fantastic experience: Excellent practice, the staff are so caring and helpful. Definitely would recommend
Thank you for your 5-star review. We’re delighted to hear that you found our practice excellent and our staff caring and helpful. Your recommendation is greatly appreciated!
Fantastic experience: Very impressed with the service here. My chipped tooth was fixed perfectly. Staff were very polite and helpful.
Thank you for your 5-star review. We’re thrilled to hear that you were impressed with our service and that your chipped tooth was fixed to your satisfaction. We’re also glad that our staff made a positive impression with their politeness and helpfulness!
Fantastic experience: i had today appointment. All staff was so professional and polite.Highly recommend
Thank you for your 5-star review. We’re delighted to hear that you found all our staff professional and polite. Your recommendation means a lot to us!
Fantastic experience: Reception was really helpful and the dentists dealt with my emergency very quickly.
Thank you for your 5-star review. We’re pleased to hear that our reception team was helpful and that our dentists were able to assist you promptly with your emergency. Your feedback is greatly appreciated!
Fantastic experience: Dr. Mahlorata provides truly outstanding service every time. I’m always impressed by their professionalism, kindness, and attention to detail. I honestly couldn’t imagine going to another dentist.
Thank you for your 5-star review. We’re thrilled to hear that Dr. Matharu consistently provides outstanding care and that their professionalism, kindness, and attention to detail make such a positive impression. Your loyalty and kind words are truly appreciated!
Fantastic experience: Always happy at Maple Dental clinic
Thank you for your 5-star review. We’re delighted to hear that you’re always happy with your visits to Maple Dental Clinic. Your continued support and kind feedback mean a lot to us!
Fantastic experience: Very helpful experience with my hygienist, who explained more about using te pe brushes. Also good experience with my dentist and reception very polite and helpful, thankyou
Thank you for your 5-star review. We’re delighted to hear that you had a helpful experience with your hygienist and that they provided useful guidance on TEPE brushes. We’re also pleased that your dentist and our reception team made a positive impression. Your kind feedback is greatly appreciated!
Fantastic experience: Very good service, good advice and attention. Good care overall
Thank you for your 5-star review. We’re delighted to hear that you were pleased with our service, advice, and overall care. Your feedback is greatly appreciated!
Negative experience: Don't miss your NHS appointment. They are just looking for a reason to let you go and the only offer you private. Same for all dentists not just this one. Why we Tax for everything and still...
Thank you for your feedback. We’re sorry to hear about your experience and understand your concerns about all dental clinics. Our team aims to provide appropriate care for all patients, and we encourage anyone with questions about NHS or private treatment options to discuss them directly with our staff.
Fantastic experience: First time here today what lovely people the reception staff were welcoming and the dentist and her helper were lovely if everyone in the world was like these people the world would be a lovely place
Thank you for your 5-star review. We’re thrilled to hear that your first visit with us was such a positive experience. It’s wonderful to know that our reception team made you feel so welcome and that the dentist and her assistant provided care in such a kind and professional manner. Your kind words truly mean a lot, and we’re delighted to have made your visit a pleasant one. We look forward to seeing you again!
Fantastic experience: Honestly super nice people,very patient and friendly. Took my Mami there for a tooth extraction And they really made me understand everything,again very patient and sometimes that’s what you need in times like such. Thank you so much
Thank you for your thoughtful and kind review. We are delighted to hear that you and your Mother had a positive experience at Maple Dental Clinic. Providing clear communication and a patient, supportive environment is a priority for us, and we are pleased that we could make the process more comfortable for you.
Maple Dental Clinic
Fantastic experience: Lovely dentists working here
Thank you so much for your kind words! We are grateful for your positive feedback and pleased to hear that you had a great experience with our team. Our dentists are committed to providing excellent care, and it's wonderful to know that it made a difference in your visit. If you ever need anything further, please feel free to reach out. We look forward to seeing you again!
Fantastic experience: Raji and Agnes was amazing and tooth was out in seconds thank so much
We are so pleased to hear that Dr Raji and Agnes provided you with such efficient and effective care. It’s great that the procedure was completed so quickly. If you have any further questions or need any additional support, don’t hesitate to reach out.
Maple Dental Clinic
Negative experience: Called up twice before my appointment to let them know I was going to be 5-10minutes late and asked if it was worth still coming or rescheduling and was told to still come and it would be fine. I arrived 8 minutes late (between the 5-10 minutes) and they refused my appointment even though I had doubled checked if it was worth still coming as I live out of borough. The receptionist is rude and arrogant
Thank you for your message. I’m sorry to hear about your recent experience.
I understand your frustration, especially after calling ahead and being told to attend.
Unfortunately we do have to manage time strictly - especially for 15-minute appointments; the miscommunication and how it was handled will be investigated.
Your feedback will be shared with the team.
Kind regards,
Maple Dental Clinic
Fantastic experience: I recently had an appointment at this clinic and saw Mrs Ranganathan to have a root removed. She put me at ease straight away explaining everything in such a lovely calm and reassuring manner. Having had the injection and checking area was numb within a few minutes root was removed. Couldn't believe how quick and painless the whole procedure was. Thank you so much. Highly recommend this dental practice. I will be back!
Thank you so much for your kind words and for taking the time to share your experience with us. We're so pleased to hear that Mrs. Ranganathan was able to put you at ease and that the procedure went smoothly and comfortably for you.
At Maple Dental Clinic, we strive to provide gentle, effective care in a reassuring environment, and it’s wonderful to know that came through during your visit. Your recommendation means a great deal to us.
We look forward to welcoming you back in the future!
Maple Dental Clinic Team
Fantastic experience: They are amazing . Doctor Razzaq and Bianca nurse
Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience with Dr. Razzaq and Nurse Bianca. Your feedback means a great deal to our team, and we’re grateful for the opportunity to care for you.
Negative experience: Dentist is not very hygiene and the receptionist are very rude. And they says NHS patients fully booked. But when you says you private treatments immediately yes you can come tomorrow. And NHS patients have waited 2 weeks. AND MOST IMPORTANT BEFORE YOUR TREATMENT YOU NEED PAY FIRST. I HAVE USE 2 DENTIST ONCE FINISH THEY SAY THATS BILL.AND MOST IMPORTANT DISABLED PEOPLE HAVE TO GO THOUGH THE STAIRS. I DON'T KNOWS HOW CONSUMER OF TRADING STANDARDS DON'T KNOWS.
Thank you for taking the time to share your feedback and we appreciate the opportunity to respond to your concerns.
Please be assured that we take matters of hygiene, professionalism, and patient care very seriously. We have reviewed your comments internally and ensure you our standards are being upheld consistently across the practice.
Regarding appointment availability, we understand how frustrating it can be when NHS appointments are limited. Unfortunately, NHS capacity is subject to national funding and high demand, which can affect waiting times. Private appointments are managed separately and may have different availability. We always aim to provide fair and transparent scheduling for all patients.
We would also like to clarify that while some treatments may require payment in advance to secure bookings, this policy is intended to help manage our appointment system efficiently. That said, we recognise the importance of clear communication around our policies and are reviewing our processes accordingly.
In response to your concerns about accessibility, we are pleased to confirm that our clinic is equipped with ground floor surgeries and ramp access to assist patients with mobility difficulties. We remain committed to providing inclusive care to all members of our community.
If you would be open to discussing your experience further, we would welcome the opportunity to speak with you directly and address any outstanding concerns.
Yours sincerely,
Practice Manager
Maple Dental Clinic
Fantastic experience: I recently had a tooth extraction at Poynters Road that failed. The dentist had to leave the root in my gum as they were unable to get it out. I had my appointment referred to a specialist - the dentist in question was Mapel dental Clinic. I was so scared to have this appointment carried out as i knew I had to go through the extraction all over again. I was taken in to the room by my surgeon MRS R RANGANATHAN and her assistant ( apologies I can’t remember her name) - she talked me through the process and kept me calm, it was obvious how nervous I was! She numbed me up to the T!! I couldn’t feel a thing. After the last experience of the previous dentist trying to take this root out and pulling on my jaw with no luck MRS R RANGANATHAN got this root out in one piece within a matter of seconds. I cannot thank you enough MRS R RANGANATHAN and your lovely assistant for holding my hand. You both made me feel so calm and safe❤️I HIGHLY RECOMMEND THIS LOVELY SURGEON AND THE DENTIST! Thank you so so much! I feel like a weight has been lifted ❤️❤️❤️❤️
Dear Ms Macdonald,
Thank you so much for taking the time to share your experience with us. We’re truly sorry to hear about the difficulties you faced before coming to us, and we’re so glad that Mrs. R Ranganathan and her assistant - Agnes, were able to provide the care, comfort, and reassurance you needed during such a stressful time.
Your kind words mean the world to us. It’s our goal to ensure every patient feels safe, heard, and well looked after, and we’re delighted to hear that your visit left you feeling calm and relieved. We’ll be sure to pass along your heartfelt thanks to Mrs. Ranganathan and Agnes—they’ll be so touched to know the positive impact they had.
Wishing you a smooth and speedy recovery, and thank you again for your recommendation and trust.
Warmest regards,
Maple Dental Clinic Team
Fantastic experience: Really happy with my visit to Maple Dental Clinic. Dr. Choudhury is friendly, patient, and makes you feel completely at ease. The staff is great too—super welcoming and professional. The whole experience was smooth and stress-free. Definitely recommend if you're looking for a dentist you can trust!
Thank you for taking the time to share your thoughtful feedback. We are delighted to hear that your experience at Maple Dental Clinic was positive and that Dr. Choudhury and our team were able to make you feel at ease. Your kind words regarding our staff and service are truly appreciated. We are committed to providing the highest standard of care and are grateful for your recommendation. We look forward to serving you again in the future.
Maple Dental Team
Fantastic experience: I was nervous about getting my fillings as I’m a very anxious patient but Dr. Naik made the process so easy and stress free. They look amazing and completely natural. All staff members were so welcoming, so glad I chose Maple!
Thank you for your kind review. We understand that dental procedures can be a source of anxiety for many patients, and we’re so pleased to hear that Dr. Naik was able to make your experience comfortable and stress-free. It's wonderful to know you’re happy with the results and that they look natural. Your kind words about our team mean a great deal to us. We’re truly glad you chose Maple Dental Clinic and look forward to continuing to provide you with excellent care.
Maple Dental Team
Fantastic experience: Dr. Chowdhury provides exceptional dental care with a gentle, professional approach. Her expertise and clear communication build trust instantly. The reception staff are efficient, friendly, and well-organized, making each visit smooth and stress-free. I highly recommend this practice for anyone seeking excellent dental treatment in a warm, welcoming environment.
Thank you so much for sharing such thoughtful feedback! It’s wonderful to hear that Dr. Chowdhury’s expertise and approach, as well as the reception team’s efficiency, made your experience so positive. Your recommendation means a lot, and we’re glad to have been able to provide you with excellent care in a welcoming environment. If you ever need anything further, we’re here for you!
Maple Dental Clinic
Fantastic experience: I had a great experience with Dr Patel for my Invisalign treatment. The process was smooth, the staff were friendly and I am really happy with my results. Highly recommend!
Thank you so much for sharing your positive experience! We're delighted to hear that Dr. Patel made your Invisalign treatment a smooth process and that you’re happy with the results. It’s always wonderful to know that both the care and the team contributed to such a great experience. Your recommendation is truly appreciated, and we’re here if you need anything in the future!
Maple Dental Clinic
Fantastic experience: Very friendly staff and helpful
Thank you for your 5-star review. We’re pleased to hear that you found our staff friendly and helpful. Your feedback is greatly appreciated!
Fantastic experience: Very nice and polite doctor. Great service and advice for my kids. Definitely recommend
Thank you for your 5-star review. We’re delighted to hear that you found our doctor polite and helpful, and that you were pleased with the care and advice for your children. We truly appreciate your recommendation!
Fantastic experience: Their service was very good
Thank you for your 5-star review. We’re glad to hear you were pleased with our service and appreciate your feedback!
Fantastic experience: Very good and friendly service and understanding and always service with a smile
Thank you for you great feedback.
Fantastic experience: It was the best experience with a Dentist for my Root canal with Dr. Darzi
Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience with Dr. Darzi. Your comfort and satisfaction are our top priorities, and it means a lot to know we were able to make your root canal treatment as smooth and stress-free as possible. We truly appreciate your trust and recommendation!
Negative experience: I am a patient, I have a 2 month old baby, I have been suffering from toothache for the past 7 days, and I am not able to breastfeed my baby because of toothache. Then today I called 111 and they said to call Maple Dental Clinic to make an appointment and I have a maternity certificate. Then after I called, a person she named Nadia answered the phone and she said that they only have private patients who have an appointment and have to show a fee, I said we have a maternity certificate, I also have a 2 month old baby, you don't book me now when there is an appointment, they said they don't have free appointments, then what does this maternity certificate mean if you don't see it. If you show money, there is an appointment, if there is a maternity certificate, there is no rule
Thank you for your feedback. We are very sorry to hear about your experience and understand how distressing this must have been, especially while caring for a young baby. Our team strives to provide clear guidance on NHS and private appointments, and we regret any confusion regarding maternity entitlements. We encourage you to contact the practice directly so we can review your situation and assist you appropriately.
Fantastic experience: I am 61 yrs old and in the past I have sat in the dentist chair many times...never a pleasant experience. Today I had the most amazing experience in the dentist chair. My Dentist was an ange.... so attentive , explaining my diagnosis with supererb alacrity, .In addition the best bed side manner one can only dream of. I highly recommend Maple Dentist. 10 out of 10
Thank you so much for sharing your wonderful experience! We're so happy to hear that you felt comfortable and well cared for during your visit. It’s great to know that your dentist was able to make a difference with both their expertise and bedside manner. We’re incredibly proud of our team at Maple Dentist, and your kind words truly mean the world to us. We look forward to seeing you again in the future!
Fantastic experience: Dr Ranganathan and assistant - you are absolute stars. I came to get my teeth removed and you were able to talk me in a way that I forgot the reason I came in for. The removal itself was painless and professional. Thank you very much for today’s treatment. Dariusz
Thank you for taking the time to share your kind feedback.
Fantastic experience: Seen by Dr Mughees and Sahima for an Emergency appointment. Fast, efficient and very caring. Also clear instructions given . Both staff are a credit to Maple Dental Clinic. Reception staff also great for making a follow-up appt.
Thank you for taking the time to share your kind feedback.
Negative experience: Horrible experience today. I don’t think I can go back, been a customer here for nearly 10years. Really upset and in pain with the service I received today
We’re so sorry to hear about your disappointing experience, especially after being a loyal customer for nearly 10 years. Your satisfaction and well-being are extremely important to us, and we truly regret that we fell short today. We’d love the opportunity to address your concerns and make things right. Please feel free to reach out to us directly at [phone number/email], and we’ll do everything we can to resolve this issue. We appreciate your feedback and hope to have the chance to restore your trust in our care.
Fantastic experience: Ayesha has been fantastic during the course of my treatment. all staff are brilliant and approachable, especially the receptionists! keep up the good work Maple :)
Thank you for taking the time to share your kind feedback.
Negative experience: Bad attitude on unhelpful receptionist. I called the day before to reschedule my appointment and first of all, took ages for them to answer the phone as usual. She asked for the reason and I said I have university (Last minute assessment thing otherwise I would’ve cancelled before). Anyway, after stating the reason, she said well you’re supposed to cancel 48 hours before (fair but I was unaware) and now it will be hard to book with us because it will be considered a late cancellation. I was genuinely confused as to why it would be hard to book so I just asked why, what do you mean and her tone became very harsh as if I’m bothering her. Still confused, I asked well is it the same for rescheduling as I’m not flat out cancelling without making a new booking, I would like to reschedule. At this point I can hear the annoyance as she said well you are cancelling so it’s the same. I just said okay. And then she says okay and hangs up! No new booking was made. The thing is this service is not free. I have to pay for these appointments to get nasty behaviour and a lack of customer service skills. So I will be taking my money elsewhere and I would not recommend them at all as I know exactly who it is from the attitude they present in person as well.
We are very sorry to hear about your experience. We aim to provide helpful and courteous service to all our clients, and it’s clear we fell short in your case. We understand that unexpected circumstances like university assessments can arise, and we should have explained our policies regarding cancellations and rescheduling more clearly and respectfully.
Your feedback is important, and we will use it to improve our communication and customer service. Thank you for bringing this to our attention.
Fantastic experience: Wonderful dentist. Dr Mughees and Manaal dealt with my daughter's tooth extractions with compassion and professionalism. Would highly recommend.
Thank you for taking the time to share your kind feedback.
Negative experience: Really bad experience reception boy rude behavior. He need extra training for how to talk with people
Thank you for taking the time to share your feedback. We’re truly sorry to hear about your experience with our reception team. We take matters like this very seriously, as we strive to provide all of our patients with a welcoming and respectful environment. Your comments about the behavior you encountered will be addressed with the team to ensure this doesn’t happen again. We truly appreciate your input, and we would love the opportunity to make things right. Please feel free to contact us directly if you'd like to discuss this further.
Fantastic experience: Very professional and friendly hygienist. I can't remember her name, but she works from Wednesday
Thank you for taking the time to share your kind feedback.
Fantastic experience: i had a tooth extraction at this dentist yesterday and i was seen by Dr Mughees and Sanima i was terrified but they took me through the whole thing step by step and made sure i was comfortable with the procedure and felt no pain and i cannot fault this dentist and would highly reccomend Dr Mughees and sanima you wont regret it
Thank you for taking the time to share your kind feedback.
Negative experience: Paid for a private consultation with x-ray for my wisdom teeth. Never heard back from the doctor that was supposed to assess my further treatment or reffer me to the hospital. So I've wasted money and time, and still didn't solve anything weeks later. Inquired about any updated, never heard back from them. But when I was a new patient willing to pay for a private consultation I was called withing 10 minute. Avoid, I would say!!
Hi, We're sorry that your experience with our practice was not what you expected. If you have further feedback, please do give us a call and ask to speak to the Practice Manager.
Negative experience: My daughter was misdiagnosed and was checked for only 5 min at her appointment. It was her orthodontics who highlighted about caries in her tooth which lead to my daughter being in pain and carious tooth. Obviously under these circumstances when she questioned her dentist as to why she never mentioned about decay in her previous check up despite beign a fee paying patient, the only lame excuse the dentist and the manager had was to falsely accuse my daughter of beign rude and arrogant. We have raised this to the regulatory authorities about the fitness to practice about her dentist. On the contrary the manager has the audacity to send letters to my daughter threatening to remove her from the practice when we had already deregistered a while back as we no longer trust the dentist working there. We have taken legal action against the practice as we have all evidences to prove that they are wrong. Please be aware of who you see there as most of the dentists keep changing in that practice and are incompetent who are rushing patients just to collect their nhs points rather than caring about the oral health of their patient.
Fantastic experience: Really good experience, good service, good reception, very helpful. Dr Matharu is an excellent dentist and his nurse Menahl was very helpful.
Thank you for taking the time to share your kind feedback.
Fantastic experience: Dr. Matharu leads the practise by excellence! The outstanding care and treatment always goes a long way! I have been with the practise for over 10 years and its been topnotch with regards to their understanding and care! Definitely the BEST dentist in Luton!
Thank you for taking the time to share your kind feedback.
Fantastic experience: Excellent dentistry on my lower front teeth. New fillings fully restored my appearance.
Thank you for taking the time to share your kind feedback, it is much appreciated. We will pass on your comments to our team. See you again soon.
Fantastic experience: Have a good experience the surgeon explained me the whole procedure after . I give credit that I did not feel pain at all.
Thank you for taking the time to share your kind feedback.
Fantastic experience: Dr patel was amazing today. I was really nervous and her and her nurse, Rini, calmed my nerves. Highly recommend this practice, will come again.
Thank you for your kind feedback. We’re delighted to hear that Dr. Patel and Rini helped ease your nerves and made your visit a positive experience. We look forward to welcoming you again!
Fantastic experience: Rini and Dr Patel were really good today, amazing service.
Thank you for taking the time to share your kind feedback.
Fantastic experience: Hi just got my new Dentures the Receptionist are really helpful now problem there at all but the dentist themselves which been looking after me doing a great Job Ayesha & her Assistant Shahima were out of this World attending to me I will definitely recommend Maple Dentist they 100% they fixed my problem making me a new Set Thank you so very much Maple Dentist.
Thank you for taking the time to share your kind feedback.
Fantastic experience: After being told we're not accepting new nhs patients at all the dentists locally Mapel dentist did accepting me and they have been fantastic The care recived from Ayesha and Sahima is outstanding and they explain everything Would recommend
Thank you for your 5-star review. We’re delighted to hear that Ayesha and Sahima provided you with outstanding care and clear explanations. We’re glad we could accommodate you and truly appreciate your recommendation!
Fantastic experience: I have been seeing Ayesha and Sahima for the last 6 months after years of avoiding the dentist. 6 months ago I knew I need to take the leap and I am so glad to have these two lovely women as my dental team. They are so calm and reassuring through every procedure and check up, always checking with me to make sure I am comfortable or if I need a break. In 6 months, I have gone from a blubbering mess to 3 fillings with no numbing. Thanks to them I feel like a rockstar when I leave and I have the confidence to smile again. I honestly cannot thank them enough or recommend them enough.
Thank you so much for sharing your experience and for your 5-star review. We are delighted to hear how Ayesha and Sahima have made such a positive difference in your dental care. Your kind words mean a lot, and we’re thrilled that you feel confident and comfortable with your smile again!
Fantastic experience: Really good dentist and hygienist, professional and helpful, great customer service, highly recommended ..
Thank you for your kind words and recommendation. We’re delighted to hear that you found our dentist and hygienist professional and helpful, and that you were pleased with our service. Your feedback is greatly appreciated!
Fantastic experience: I came for a checkup and received excellent service. The dental team and reception were all so nice! Thank you will definitely be recommending people to come here!
Thank you for your kind feedback. We’re delighted to hear that you received excellent service and found our team welcoming. We truly appreciate your recommendation and are glad you had a positive experience!
Fantastic experience: I've been coming to this practice for over 30 years. I think the staff are all brilliant, friendly and polite, no complaints at all.
Thank you for your wonderful feedback and for being a valued patient for over 30 years. We are delighted to hear that our team has consistently provided friendly and professional care. Your kind words are greatly appreciated.
Fantastic experience: Reception are nice and pleasant. I would recommend anyone to come here, happy with services provided to me. Wonderful dentist dr Matharu and nurse Fabiha.
Thank you for taking the time to share your kind feedback.
Fantastic experience: Best treatment received. Very happy.
Thank you for your kind feedback. :)
Fantastic experience: I would like to say a huge thank you to DR Razzard and Roxana for the amazing work they have done to my teeth so far. They are so professional at their work, doing everything to the highest standard possible. They work so well together as a team and are both so very welcome and friendly everytime I attend there. I really couldn't ask for a better team to have my treatment with . Thankyou both so much for everything you do , you both are amazing xx
Thank you for your kind feedback. :)
Fantastic experience: Excellent and professional service by Nava Darzi and Alina who did my composite bonding and really bought back my confidence and smile. The procedure was painless and both Nava and Alina made me feel comfortable throughout. Thank you very much.
Thank you for your kind feedback. :)
Fantastic experience: I had an excellent experience with my dentist and her assistant (Nadia and her assistant Alina) were very helpful. They made me feel very comfortable during my treatments. I am definitely happy with their services.
Thank you for your kind feedback. :)
Negative experience: I had a dental appointment on Friday. After the check-up, they did not provide any reports or a receipt. They performed an X-ray. The receptionist argued with me, stating that they don't provide reports and that the doctor should explain the findings. I explained that not everyone is proficient in English and that we are not clinically trained to understand verbal explanations. The receptionist then displayed the X-ray on a computer and asked me to take pictures. However, there were no patient details or clinical findings included, making it unclear how we could know the report was for this specific patient. Additionally, they were playing loud Indian music during customer service, which made it difficult to hear each other properly. I noticed that a staff member even lowered the volume because she couldn't hear while talking to a customer on the phone. And importantly while I was talking to him, he ignored me and said he needed to talk to the patient. She is my wife, and I am handling everything. If you only talk to the patient, why didn't you take the payment from her then? I believe there is CCTV that should monitor this situation.
Hi, We're sorry that your experience with our practice was not what you expected. If you have further feedback, please do give us a call and ask to speak to the Practice Manager.
Fantastic experience: Great practice and quick and efficient service received. Would highly recommend this practice. Thank you again for your help and support
Thank you for your kind feedback. :)
Fantastic experience: I had a fantastic experience at Maple Dental! The staff were incredibly friendly, patient, and welcoming. From the moment I walked in, I felt at ease. The dentist was attentive and took the time to address all of my concerns. He did an amazing job on my filling and took his time without rushing. I highly recommend Maple Clinic for anyone looking for a positive dental experience!
Thank you for your kind feedback. :)
Negative experience: My experience with the center was 0.The dr (N Darzi) after consultation of my wife's tooth simply said ooh this is too difficult u must see our specialist we shall charge u £385 more come after 4 days n our specialist will remove the tooth and in peices. (which was really funny). I was charged around £85 for nothing (consultation) and when i requested the Dr that she is in severe pain can u give atleast an injection/pain killer ?she kept on saying ooh i cant i dont want to risk it. You being a Dr saying this it seemed u were more scared than the patient. The same day went to a clinic in London Golders Green Vale dental center. The Dr Extracted it in few minutes with 2 injections and story over.
Hi, We're sorry that your experience with our practice was not what you expected. If you have further feedback, please do give us a call and ask to speak to the Practice Manager.
Fantastic experience: I had hygiene today with Mrs Sara (Hygienist) and Nurse Asma. They were very helpful and polite. My teeth look and feel a lot more cleaner than before. The hygienist is very experienced and explained everything regarding my teeth patiently. Would recommend and will definitely see her again in the future
Thank you for your kind feedback. :)
Negative experience: The cleanere was so careless with my gums. Im not happy with the cleaning aswell!
Hi, We're sorry that your experience with our practice was not what you expected. If you have further feedback, please do give us a call and ask to speak to the Practice Manager.
Fantastic experience: I am very happy with the hygienist today Sara she always takes her time and gives good advice. She’s Very pleasant and makes you feel comfortable. Also the nurse Bianca the both work very closely and patiently with the patient.
Thank you for your kind feedback. :)
Negative experience: Very verey Bad Service and treatment my daughter had last week teeth cleaning appointment I will the form and mention that she is epileptic patient . But one was Asian ladie she start Hygiene cleanin with Long Nadle she didn't ask me about Machine clean or hand clean Ohh My God My daughter mouth was full With blood she look so bad and keeping splitting blood was 30 min long same process this week I was with my son same process with Very kind Different Dentist Was even not small blood come from mouth and he charge £85. I never ever go To Maple Dentist they are Horrible people All of them and I paid £110 she said book appointments for next time I said I will think about good bye...
Hi, We're sorry that your experience with our practice was not what you expected. If you have further feedback, please do give us a call and ask to speak to the Practice Manager.
Fantastic experience: I have really appreciated the care and support shown by Dr Nava and dental nurse Roxanne during my treatment. Dr Nava worked hard to give me the best outcome, working in a professional manner whilst being caring and empathetic. Roxanne was warm and friendly, assisting with the procedure capably. Thank you both so much.
Thank you for taking the time to share your experience. We are very pleased to hear that Dr. Nava and Roxanna provided you with caring, supportive, and professional treatment. Your kind words regarding their empathy, dedication, and skill are sincerely appreciated. Thank you once again for your thoughtful feedback.
Fantastic experience: I am very grateful to this clinic for giving me an urgent appointment and providing a timely care which I really needed. Dr. N.Darzi was professional, friendly and caring. She took her time to explain everything so that I feelt more relaxed. I am extremely satisfied with treatment and result.
Thank you for your kind feedback. :)
Fantastic experience: Had dentures upper and some lower and Dr Matharu did a great job with patience . Thank to the team .
Thank you for your thoughtful feedback. We are pleased to hear that your experience with your upper and lower dentures was positive. Dr. Matharu and team appreciate your recognition of their patience and care.
Negative experience: try to call them from last 1 month no one answered call i m calling regularly and they don’t even bother to call back
Negative experience: Hi I had an appointment today and the road was blocked due to ambulance, I tried calling the clinic 10 times however nobody answered and therefore I was 10 minutes late. When I went there 3 receptionist were chitting and chatting with each other and didn’t bother answering the call and they told me that I was late and that the doctor said she wasn’t going to see me. I told them it’s not my fault I tried calling you and you never answered. And the doctor should have at least asked me the reason why I was late but she didnt. Whenever we have appointment we waste half an hour just waiting for the doctor but the doctor couldn’t wait 10 minutes for me
Fantastic experience: The doctor did a fantastic job on my tooth and, am really impressed. A good dental care place to visits
Fantastic experience: I’m always greeted with a smile by the reception team. They are friendly and efficient. The rest of the team are very friendly, knowledgeable and approachable, which I find relaxing. All the above is a compliment to senior management for creating this environment.
Negative experience: Stuck 100 yards away due a police emergency on a public road so called in to notify the delay. Delay accepted. Walked in 10 minutes after the appointment and got turned away. My 4 years old daughter now will have to bear pain for another two weeks. Saturday morning wasted.
Negative experience: This surgery removed my daughter from their list as she hadn't been there for 3 years, they also wouldn't reregister her as she is on universal credit, I hope you don't receive any government support because this is disgusting. Unregistering people on benefits is immoral and is a clear indication of the lack of understanding your surgery has, it used to be a very good surgery that understood patients varying needs but clearly you've become just another business trying to profit off of people's health.
Negative experience: Seems students are practising here instead of professional doctors I haven’t got any perfect treatment here * With 1 month dental pain (last tooth of upper side) I've attended my appointment here, but I haven’t got the solution! She just counted my teeth and gave me one small TePe telling,"buy a longer one and clean your teeth and take ibuprofen"... nothing else
Fantastic experience: I had a very pleasant experience getting a molar extracted today by Raji and her assistant Agnes. Everything was explained clearly, they made sure I was comfortable and the procedure was very quick and painless, very professional, I would highly recommend!
Negative experience: If I could give no star I would. This place is a joke. No professionalism whatsoever from the management. Dr razzak was ok, but they ask everyone to leave reviews, hence the number of reviews on Google reviews ( they literally tell you to scan the qr code to be taken to the reviews), uncomfortable when you don't actually like the surgery. I'll be moving myself and my family to another surgery now. Getting to them is a hassle as it is as they don't have a customer car park and the roads surrounding are always full or your having to pay for parking not knowing how long it'll take to be seen. The worst bit is the management, and when you management isn't good, the chances that your organisation will be good is much lower. Too many horrible experiences with this place. They're not worth the hassle.
Fantastic experience: I am lucky to meet Dr. M. Razzaq and Nurse Ms. Agnes today. I must tell these two are my saviour. I can’t thank enough for the service what they provide today. I was suffering from tooth break and severe pain since a month. They made my life easier today. I had to go for removal of teeth as it was half broken. I am unhappy with the initial service provided by other dentist, knowingly asked me to go for deep cleaning which was not at all required as I was suffering from severe pain already and the one who did my cleaning also gave the injection to numb though she knew she won’t be touching that teeth and surprisingly she didn’t clean the upper part and I paid 55£ for nothing and it is private. I suffered extra pain because of the injection. I request you don’t mislead and please give the right treatment. If you would have suggested cleaning after the treatment, I would have been happily go for it but unnecessarily I had go through this pain for another 10 days. Once again thanks a lot Dr. Razzaq and Ms. Agnes. Keep up the good work.
Thank you for your great feedback
Fantastic experience: I had dental emergency and every dental clinic in Luton rejected me, but this clinic accepted me. The principal dentist came to work during their day off to see me and help me with my dental emergency. 10/10 Dentist that really care about people.
Thank you so much for your great feedback.
Fantastic experience: Dr razzaq and Roxana were absolutely amazing .They treated me so well and are both very caring .They work very well together making it a pleasant experience when u are nervous
Thank you so much for your amazing feedback.
Fantastic experience: Dr razzaq and mrs Roxana is the best staff. You don’t feel nothing. He have a best hand
Thank you so much for your amazing feedback.
Negative experience: Okay so they made me delete the first review I wrote I have proof that if they deny it the reason why they made me delete it was so they will allow me to have appointment at their clinic with out paying them in cash or card payment , I would highly recommend staying away from this place , I missed a appointment due to communication during covid times I later come back to book a appointment they refused to give it to me however they said if I pay them in private they will see me ,, they also made me delete a previous review promising me that they will allow me to been seen so I delete the review before they told me their owner would get back to me and it’s 3 months nearly stay will clear of this place staff are rude and manger bunch of liars and theifs asking me to pay them in private if I want to me seen I will be reporting them to trading standard , Luton brough council and dental STAY WELL CLEAR FROM THIS DENTAL PRACTICE
Fantastic experience: Dr mo was my mum’s dentist honestly his the best dentist at the clinic he always takes the time to listen to our enquiries and questions it’s a pleasure having him as her dentist thank you
Thank you so much for your amazing feedback.
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