Olive Dental Care

13-15 Oxford St, CB8 7EW, Newmarket
Olive Dental Care
13-15 Oxford St
CB8 7EW, Newmarket
+441638577031

Opening hours

  • sunday: (closed)
  • monday: (closed)
  • tuesday: 8:30-17:30
  • wednesday: 8:30-17:30
  • thursday: 8:30-17:30
  • friday: 8:30-17:30
  • saturday: (closed)

Our friendly, family orientated Newmarket dental surgery offers a full range of modern dental and cosmetic treatments, from white fillings to teeth whitening to invisible braces.

Our comment from Best Dentists about Olive Dental Care:

Olive Dental Care is a highly reputable dental practice in the UK, led by the skilled and compassionate Dr. Shebin Koshy and her dedicated team. With a focus on providing excellent care, Olive Dental Care has established itself as a favorite among patients of all ages.

Many patients have shared their positive experiences, emphasizing the friendly and welcoming atmosphere of the clinic. Clients particularly appreciate:

  • Thorough and Gentle Care: Patients frequently mention how gentle and considerate Dr. Koshy and her staff are during treatments, especially for those who may feel anxious or afraid of dental visits.
  • Modern Technology: The practice is equipped with state-of-the-art technology, allowing for quick and efficient procedures, such as custom crowns that can be created on-site.
  • Caring and Professional Staff: The warm demeanor of the receptionists and the entire team contributes to a calming environment, helping to alleviate nervousness and ensuring patients feel well cared for.
  • Exceptional Patient Handling: Olive Dental Care is specifically noted for its ability to handle nervous patients and provide options such as IV sedation for those who require it.

Overall, Olive Dental Care has garnered strong recommendations for its quality of service, patient comfort, and the thorough communication provided throughout treatment processes. Patients report high satisfaction with their dental care and enjoy returning for regular check-ups and treatments.

Best Dentists cannot guarantee that the professionals and companies that appear in the directory have the appropriate training or health certifications. The majority of companies that appear in the directory are nutritionists and dieticians, but other types of professionals related to the nutrition sector also appear. We recommend that you request the membership number of the professional you are going to attend to perform your treatment or consultation.

Services and Treatments

Dental Cleaning
Dental X-Rays and CT Scans
Dental emergencies
Teeth Whitening

Olive Dental Care: Reviews

4.9/5 (199 Reviews)
Claire Thomas 3 months ago

Fantastic experience: Shebin and the team and Olive Dental have been looking after my families teeth for many years now and I would thoroughly recommend them :)

Nada Cejkova 3 months ago

Fantastic experience: Great dentist. Sorted all of my teeth out. Everyone there are a friendly bunch and return all the time. Highly recommended.

Jeanne Razzell 3 months ago

Fantastic experience: Best dentist for anyone who is nervous about treatment. So kind and so competent, even with complex cases. And the conscious sedation is dreamy!

Meg Head 3 months ago

Fantastic experience: Today, my second appointment in the process for making a crown. Dr Koshy is very gentle and observant of the patients experience. In the past with wisdom teeth removed which developed a problem on one side but the practice came through to examine solve the problem. I came to this practice has modern technology.

Emma Rooney 3 months ago

Fantastic experience: I have been coming here a while for dentist and hygienist appointments. Always a great service, very friendly and welcoming. They are always patient and gentle. The cleaning and check ups are thorough and they provide good advice which is always in your best interest. Highly recommend.

Ray Coetzee 3 months ago

Fantastic experience: Great and friendly service.

Jeff goldstien 3 months ago

Fantastic experience: Fantastic service, as someone who was nervous to use the dentist they put me at ease and have allowed me to get up to date with my dental care.

michael mcevoy 4 months ago

Fantastic experience: I have used this practice for around 18 years and always had an excellent and a caring service from Shebin and her staff.

Carole Askew 4 months ago

Fantastic experience: I had dental implant treatment carried out by Olive Dental Care and I can highly recommend them from the friendly professional staff to excellent standard of work, from the beginning it was all explained clearly in person and in writing, and full support was given throughout the process, the result being my nice new teeth. Shebin is a highly skilled and gentle dental surgeon with very little discomfort at anytime during the process.

Kelly Read 4 months ago

Fantastic experience: My 15 year old daughter always gets very anxious going to the dentist. When we found out she needed 4 teeth to be extracted prior to having braces fitted, we decided to search for an alternative to our current dentist as we knew she just wouldn't tolerate an extraction this way. We are so pleased that we found Olive Dental Care. They specialise in treating nervous patients and can use IV sedation (using a qualified Anaesthetist). The whole process was easy from start to finish. The reception staff were helpful providing a quote and booking an appointment to suit us. On the day, Shebin, Biju and the team were so kind and they immediately put my daughter (and me!) at ease. She had her 4 teeth extracted without any issues and doesn't remember a thing! She made a quick recovery afterwards and has now had her braces fitted. Thank you to everyone at Olive Dental Care for a fantastic experience.

Charlotte O'Neill 5 months ago

Negative experience: I'm in my 30's and had the same Family dentist for 20+ years but when my dentist retired, I moved to Olive dental. Upon the initial oral health assessment for new patients, I was quoted up to £10k worth of 'essential' dental work. This included having 2 wisdom teeth removed under general anaesthetic and 4 x fillings that may result in root canals. I was advised I wouldn't know if a filling was possible until work had begun and was irreversible where a root canal may be required, so I could be liable at the end of the appointment for £1800 per tooth, if a filling wasn't possible. Baring in mind, I went into this appointment with no tooth pain, bleeding or concern and my previous dentist had only ever done 1 filling in my life. To be presented with this extensive list of 'work' and the associated costs, I was gobsmacked. I queried this with Shebin and the email response was rude and unprofessional. The receptionists were always polite and the hygienist I saw a few times, but who has since departed, was fantastic! I have now moved dentist again as I was horrified by my experience at Olive Dental and have had a full assessment and been advised my teeth and gums are healthy and I require NO dental work, other than regular and routine hygienist appointments. In summary, 2 out of 3 dentists who have reviewed my teeth and gums have advised everything is healthy apart from Olive.. I have since spoken to multiple (past) patients who have had similar experiences - being advised to have lots of work (£££££) that they do not feel they need.

Olive Dental Care
Olive Dental Care

Thank you for sharing your feedback. We are sorry to hear that your experience at Olive Dental did not meet your expectations.
At our practice, our philosophy is based on prevention. Not all decay is immediately visible, and our aim is to detect issues at the earliest possible stage to avoid complications such as root canals or extractions later. With over 25 years of experience, I believe in being transparent and thorough in explaining all potential risks before commencing treatment, so that patients can make fully informed decisions.
The treatment plan you were provided included the cost of fillings as the main estimate. However, because some decays can be deeper than they initially appear, it is always necessary to advise patients of the possible risk of root canal treatment. This is explained in advance so that no patient ever feels obliged or surprised if a tooth requires further intervention once treatment has begun.
We also wish to clarify that when we recommended you may be better suited to finding care elsewhere, this was not intended as being rude or dismissive. Rather, it was an acknowledgement that our approach to preventive care and early intervention did not seem to align with your expectations, and we respect that every patient must feel comfortable with the philosophy of care provided.
We understand that dental professionals may sometimes differ in their opinions, and we respect your decision to seek treatment elsewhere if that is where you feel most comfortable. Should you wish, we can provide photo evidence of the decays identified during your examination to support the recommendations made at the time.

We take great pride in our clinical standards and the trust placed in us by our patients. Your comments will be shared with our team as part of our ongoing commitment to professionalism and patient care.
We wish you the very best with your ongoing dental health.

Tracey Nelson 6 months ago

Fantastic experience: My visit to Olive Dental Care is always a good experience, but today I had a new Dental Hygienist Noufal Nasser, all I can say is a big thank you, you were very thorough & gentle, which always puts me at ease. Keep up your great work. Thanks as always to Shebin & all the staff for your care & professionalism.

Patrick Hokin 6 months ago

Fantastic experience: Staff were very professional, and treatment was done with a high amount of care and skill.

Jack Rooney 6 months ago

Fantastic experience: Great team, very professional. Easy to re-arrange an appointment if needed over the phone. would recommend this dental practice to everyone

India-Zivan Blackmore 7 months ago

Fantastic experience: I can’t express how incredible the team at Olive dental care are! I am generally anxious of going to the dentist but since I began coming to Olive, I’ve been treated with so much kindness and respect. Shebin always takes her time to reassure me, talk through my treatments thoroughly and make me feel as comfortable as possible. The whole team are amazing people! Cannot thank them enough for all of their help since I started coming to the practice!

gavin law 7 months ago

Fantastic experience: I am so grateful for the help and treatment I have received here Shebin is fantastic and so is the whole team thank you for fixing my awful teeth

Day Day 9 months ago

Fantastic experience: I believe this to be the best dental practice in Suffolk/Cambridgeshire. Very polite and professional from start to finish . Katy on reception is really good at her job too , really polite and helpful. I felt safe and comfortable throughout my entire extraction with zero pain . They also managed to squeeze me in last minute which I really appreciated as I was in a lot of pain . 5 star business. Thankyou!

Mark Berry 10 months ago

Fantastic experience: My whole family go here for dental care. Very comprehensive service. Really friendly service and great with kids.

Lindie Coetzee 10 months ago

Fantastic experience: When we moved last year, Olive Dental Care was recommended to us. We have absolutely no complaints. Great service and friendly staff. I also love that they can do so much on-site. They take great care of our comfort.

Harry Hartland 1 year ago

Fantastic experience: Was terrified of the dentist for many years due to bad treatment in the past, the team at olive dental have taken away that fear. Amazing team and couldn’t say thanks enough for the treatment I’ve received. Highly recommend to anyone in the same boat

JSSLAWSON 1 year ago

Fantastic experience: Treated by shebin, An amazing place with great dental care and facilities Would recommend to anyone. Great customer service looked after professionally

Laura Boone 1 year ago

Fantastic experience: Shebin and her team are both caring and efficient at the same time. I've never been so well looked after by a dentist and have had my confidence restored after becoming quite phobic. Thank you

TJ Ngcobo 1 year ago

Fantastic experience: I can't say enough wonderful things about Dr. Shebin and her team! From the moment I walked into the office, I was greeted with a warm smile by Sapphire, the receptionist who made the check-in process seamless and stress-free. Sapphire's friendly and professional demeanor sets the tone for the entire visit, and she always goes above and beyond to make sure everything runs smoothly. Dr. Shebin is an outstanding dentist—thorough, gentle, and incredibly knowledgeable. She takes the time to explain every procedure, ensuring I'm comfortable and well-informed at every step. Her attention to detail and genuine care for her patients' well-being are truly remarkable. I always feel like I'm in the best hands with her. The office environment is welcoming and calming, which is so important for someone like me who usually feels anxious about dental visits. Every visit to Dr. Shebin’s office has been a positive experience, and I highly recommend her to anyone looking for a skilled and compassionate dentist. And a special shoutout to Sapphire for always making each visit start on a positive note!

Anna Grzech 1 year ago

Fantastic experience: Dr Shebin Koshy and the team offer a warmth, care and expertise in abundance. I would highly recommended dental perfection without hesitation.Normally very scared when I have to visit the dentist. I did not need to worry as Shebin checked and treated my teeth without any pain. Very professional and looking forward to the next appointment in my treatment plan. A Grzech

Richard Powell 1 year ago

Fantastic experience: Have used Olive dental services for a number of years and they continue e to provide excellent care for dental implants and hygiene care. Well done the team.

Ollie Pringle 1 year ago

Fantastic experience: I’d highly recommend Olive Dental and Shebin / her team

Andrew Dearn 1 year ago

Fantastic experience: Just been back for another crown fitting. Amazing that your mouth is 3D scanned and a custom crown milled/fitted in around 30 minutes. No having to send it away & come back several weeks later. All the staff are top notch, from reception to the Dentist's chair! Great place to go if you worried about Dentists - very friendly & caring. Also great fun to watch them making your Crown with their CAD/CAM machine!

Susan MEISTER 2 years ago

Fantastic experience: I needed an emergency appointment for an extraction. The receptionist was extremely helpful, efficient and reassuring. The procedure was carried out quickly, very professionally and with no pain at all. I can recommend this dental surgery without any hesitation. From start to finish, care and consideration were key elements during my visit.

Bobbie Sue Dobberstein 2 years ago

Fantastic experience: We have been going to Olive Dental for 2 years and highly recommend them! The staff is wonderful - professional and caring. They are easy to schedule with, very accommodating, and all around wonderful.

Fraser Patrick 2 years ago

Fantastic experience: I have been registered with Olive dental care for several years now, and have recieved excellent & friendly dental advice & care from their entire staff at every turn - from the ever-smiling and professional Sapphire on reception, to Dr Koshy and her team. Dr Koshy is the best dentist I've yet had - without a doubt. And the hygienist staff members are skilled as well as personable. Highly reccomended!

Grace Lucas 2 years ago

Fantastic experience: Olive Dental Care have been excellent. After several unfortunate experiences at different dentists, I was a very nervous patient but Shebin and her team have always dissipated my nerves. I've had several fillings and extractions and have felt that, not only am I in expert hands, but that I've been treated with kindness and compassion.

Jake G 2 years ago

Fantastic experience: I've visited Olive Dental Care several times now, for both dentist and hygienist visits, and have always been impressed. I initially visited for root canal treatment on a damaged tooth and quickly made the easy decision to remain as a regular patient due to the excellent standard of clinical and client care. The team are friendly, professional and knowledgeable and I have no hesitation in recommending the practice.

Ellie Gould 2 years ago

Fantastic experience: Highly recommend Olive Dental. All the staff are extremely knowledgeable and friendly and I feel very comfortable being there. I had braces fitted and my teeth couldn’t look any better I’m so so happy with the outcome. This is definitely the best dentist iv been too. I would recommend this place to anyone and especially nervous patients, the rooms are very relaxing and the staff are very caring of how you feel. I feel very valued to be a patient when I am there.

Malcolm Watkins 2 years ago

Fantastic experience: Having just completed Dental Implant Treatment in upper and lower Jaw, I have nothing but praise for Olive Dental Practice. Dr Shebin took great care to explain the operation and gave me a accurate estimate of the cost of each procedure. Dr Shebin is very professional and makes sure you are comfortable on each visit and runs through the procedure at each appointment.The service given by Dr Shebin and all her staff is very friendly and professional,I Highly recommend this practice.

brahoy 2 years ago

Fantastic experience: I highly recommend Olive Dental Care for Glutathione injections. If you have M.E/ CFS or long covid then please give them a try. After 20 years of living or barely living with CFSME, the injections have made a huge improvement to my quality of life.

Damian Golawski 2 years ago

Fantastic experience: The best dentist I have been to in my life. The level of care and service is outstanding. Dr Koshy knows exactly what she is doing and has fixed 2 crowns, 1 root canal and i have had zero issues or pain from these procedures. Starting implants now and again the experience has been pain-free And the service of care exceptional. Receptionist is also extremely friendly. I cannot recommend olive dental care enough.

Work Force 2 years ago

Negative experience: Very disappointed! Paid £120 only for 10mins appointment. The dentist(which was the owner) was ready to send us away even without doing a check up for my son. She asked more questions about how we found the practice instead to advise what does my son need.Everything is about money!! Not gone a visit again!!

Olive Dental Care
Olive Dental Care

An “emergency appointment” fee at our practice is £120 and is offered when a client is in pain or wants a one off treatment done. An “oral health assessment” (Check-up) is offered when we do a detailed examination of the whole mouth. They are completely different type of appointments.

You wanted your child to be seen sooner as he had a problem with his tooth and you were expecting treatment on the same day. You came to us on 1/3/2023.
When any new patient comes to the practice we start with informal questions like how did you come to know about the practice, when was the last dental
visit etc …..this is part of the social history taking and it also helps to break the ice and start a conversation.
In my experience as a dentist of over 24 years, this informal chat helps to distract patients and puts them at ease as I am well aware that most of my clients are very nervous when they walk through the door. I even asked you whether I was pronouncing the name of your child right.
Your child (9 year old) had a broken baby tooth on lower right side. An X-ray was taken which showed that the decay had gone beyond the point of normal filling. I discussed extraction or referral to specialist. You informed me that the child was nervous. The child himself put his hands over his mouth and said “no” to extraction. I advised that I can give a prescription and the child can take it if the tooth flares up or started hurting. I also informed you that it was a baby tooth and it might fall out in a year or two.

Since the child was nervous to have treatment done I recommended another private practice where your child could have treatment under sedation. We offer sedation only for adults at our practice.

As explained before we normally do not do check-up during emergency appointment. Since you did not want any treatment, I did a check-up, took pictures and discussed the other treatment needed like hygienist visit as the plaque build-up was high.
Like any other private practice scaling and polishing is done by hygienist at our practice. It is not something that the dentist would do.
I printed an estimate for the cost of extraction in case you decided to come back at a later stage.
Normally X-rays are not covered with the emergency fee. I took an X-ray but I did not charge you for it.
I am really sorry, I do not understand what else you were expecting me to do. I presume you expected me to do a filling but I cannot do a filling on a tooth which has a very deep decay that has reached the nerve. This tooth will start hurting more if I filled it, neither can I pull out a tooth without your consent.
I am sorry I could not help you any more on that day. We are a private practice and our charges are clearly mentioned on the website.
You did not comment about the fact that you were unhappy with the costs when you came or while leaving the practice.
You came out with the children and asked whether you have to pay for the drinks in the reception. Our front desk coordinator said, “no,not at all” and she made hot chocolate drinks for the children as requested. We handed your estimates and the prescription and you left saying that you will think about it and get back if needed.

Thank you for your valuable feedback. Unfortunately when we reviewed the situation again, we are unable to understand how we could have made this appointment any better for you. Apologies again that we could not live up to your expectations on this occasion.

Chris A. 2 years ago

Fantastic experience: I switched to Olive Dental Care after feeling my previous dentist was lacking, and am so glad that I did. The premises and staff are welcoming with a professional air, and nothing is too much trouble. The treatment is thorough and everything explained properly. I feel properly looked after and valued as a patient, something I hadn't felt before at other dentists. Any questions I had were answered properly and I feel like I'm actually being listened to, rather than feeling like a number to get out the door. The team I've met - Sapphire, Shebin and Teresa - are all extremely kind, professional and approachable; I have no doubt that the other staff members are exactly the same. I'd recommend this dentist to anybody looking for a new one and am extremely pleased that I registered with them.

Alison Robinson 3 years ago

Fantastic experience: My journey started when I saw this dentist practice advertised on line and it looked pristine and modern. I phoned the reception for advice on my teeth, knowing I needed a lot of work on them. The receptionist called Sapphire was so friendly that I instantly knew that this was where I wanted to go. I cannot fault the progression from there with every appointment that followed. It is immaculate and all staff have been so friendly and helpful. I love the relaxation of the soothing music and landscapes on the TV that help lose yourself while you have the treatment. I had 4 crowns fitted at the front and this included having my teeth straightened. I felt safe and happy at all times with the friendly team they have created. I would recommend them and the thorough hygienists as well ! 10/10 for making my teeth look very natural and giving me my smile back !

Eleanor 3 years ago

Fantastic experience: I've been visiting Biju at Olive Dental for 10 years years now for facial aesthetics and I can't recommend him enough, he is professional, always puts you at ease and does a fantastic job every time, I wouldn't go to anyone else.

Joan E Raven 3 years ago

Fantastic experience: Excellent from the beginning to the end. Shebin and her staff were friendly, professional and caring. Thank you

sophie king 3 years ago

Fantastic experience: Dr Shebin Koshy has not only saved my teeth, but I believe she has cured and helped me get over my greatest fear of dental visits and dental work. I went years with out dental work, and have never been made to feel embarrassed of my teeth or pressure into dental work that really needed doing. The focus was showing how much they care for me and building trust for my pain free dental work. Receptionists will, know your name upon entry and calm you instantly by her caring energy. I have almost fallen asleep in the hygienist chair where they are so gentle; This is almost unheard of. My greatest fear of sedation not working ‘again’ has been cured because of both Dr Biju Philip and Dr Shebin. Your appointment will be all about YOU and how YOU need to be cared for. I can not emphasise enough how this practice has changed my life. 12/10 stars.

Onni 3 years ago

Fantastic experience: I had major anxiety visiting a dentist after previous bad experiences. Olive Dental Care proved to completely change my outlook on the dentists and now has reassured me that I'm am in great care upon each visit. If you are looking for an exemplary dentist you have found it here!

Ewelina Jasiak 3 years ago

Fantastic experience: Absolutely brilliant clinic and doctor Shebin Koshy. Never had so good experience with the dentist in my life. Check everything properly and most important thing sort it out my problem. Very honest. Friendly staff from first step. I can recommend for anyone. Any money its worth to pay for the service. No pain at all. Very professional. Thank you very much for everything.

Анет Дишель 3 years ago

Fantastic experience: Thank you for a free consultation for me and my daughter very professional doctors! One of the best clinic! Before my daughter scared of dentists but today with doctor Shebin she have been very happy❤️

Chris Evans 3 years ago

Fantastic experience: Was not looking after my teeth so I had a lot of work done - all of it was 5 stars every step of the process! The hygienist and the dentist were very nice and kind and genuine. I felt very well looked after and enjoyed seeing my crown being made on the final step with my dentist

Shelley Atkinson 3 years ago

Fantastic experience: Can not thank Dr Shebin Koshy enough. I am very scared of visiting the dentist and had to have a tooth extracted today, I didn't feel a thing and she manages to carry out the task swiftly and very professionally, showing her amazing skill set and be incredibly calming and reassuring at the same time! A very heart felt thank you.

Gonçalo Branco 3 years ago

Fantastic experience: Always a very good experience with all professionals. And if there is waiting time Sapphire makes the waiting a pleasant experience. Thank you

Anjali D 3 years ago

Fantastic experience: I contacted Olive Dental Care when I needed a potentially complicated extraction. They were kind enough to give me a convenient appointment at short notice. As a nervous patient, I wanted my husband to be with me during the procedure, and the team accommodated my request. The team at Olive Dental Care ensured we were comfortable from the time we entered the clinic until the treatment was complete. Interaction at reception was polite, friendly and efficient. I was impressed by the cleanliness and COVID prevention measures at the clinic. After an examination and x-ray, Dr. Shebin clearly explained the options for treatment. The extraction was performed very gently and skilfully. Her manner was reassuring at all times and she made me feel at ease throughout. I would have no reservations in recommending Dr. Shebin and her team at Olive Dental Care for any dental treatments.

Alexandra Bulat 3 years ago

Fantastic experience: Very happy with the experience at Olive Dental Care. Professional, friendly and good quality service every appointment.

Alan Daniels 3 years ago

Fantastic experience: Although based only on my first appointment I was was extremely impressed by the friendliness and professionalism of the entire team. It is clear that a lot of investment has been made in the best and latest equipment, and even for a dental practice the premises are sparklingly clean. A calm, relaxing, and caring atmosphere from the moment you arrive. I have been to many good (and some not so good) dentists over the years but this is dental care taken to the next level. Highly recommended.

Kim Gordon 3 years ago

Fantastic experience: First time to Olive Dental Care to visit hygienist. My normal one couldn't fit me in for months. Marina the hygienist and her nurse Chloe immediately put me at ease, both were very friendly whilst professional. Marina did an excellent job explaining the process, whilst cleaning, and did a great job without discomfort.Chloe was very chatty in a nice way keeping me at ease and alleviating my fear of being at the dentist. Will definately be returning.

James Ozzy Osborne 3 years ago

Fantastic experience: Fantastic staff so professional, friendly and they really do care, my treatment was swift and carried out with the upmost care and extremely high standard from start to finish. Thankyou so much to everyone of you.

Andrew Grove 4 years ago

Fantastic experience: Such a nice and friendly dental practice. I had a tricky procedure but they made the whole experience feel comfortable for me and gave me the smile that I didn't think was possible. Would highly recommend

Jo Hopper 4 years ago

Fantastic experience: This is my dentist for life! The whole team are friendly and welcoming. As a nervous patient, Shebin makes you feel relaxed, comfortable and will take the time to talk you through the procedures. Fantastic

Joe Duncan 4 years ago

Fantastic experience: Great experience. I get very nervous with the dentist, to the point where I find it very hard to get treatement so I tried the IV sedation. I was skeptical at first because I just didn't know how it would work, but I had a tooth removed and I have no memory of it at all. The last thing I remember was feeling relaxed, then coming around in the chair and it was done, to my relief. If you're a nervous patient, then I would recommend the IV sedation.

Ian Stewart 4 years ago

Fantastic experience: If you're unsure about getting implants try Shebin and her team. Just completed having implants fitted to my upper jaw. Shebin was amazing. Very caring, attentive, professional and always making sure I was comfortable and OK with what was going on. I would highly recommend her. My new teeth look great. Very pleased.

Ernestas Viciulis 4 years ago

Fantastic experience: I went to Olive Dental Care to do root canal treatment. Shebin Koshy made sure the treatment was painless and nicely done. Definitely going back, comparing from other dentist this was the most relaxed and the best visit.

Wojciech Kuczer 4 years ago

Fantastic experience: I went to Olive Dental Care 2 years ago to do root canal treatment. Shebin Koshy made sure the treatment was painless and nicely done. After that I am a regular patient of Olive dental care and recently my wife went for check up and hygienist and she said it is the best dental place she ever used.

R S 4 years ago

Fantastic experience: Dr Biju Philip Is absolutely amazing at what he does! After months of looking at getting fillers, and searching for someone who really knows what they are doing I settled on Olive dental care. He was very thorough with his recommendations as to where I needed it most, and where I didn't. I had very little bruising and virtually no pain. I'm EXTREMELY PLEASED with My new lips and will be going back for sure!! Thanks Doc

Harley rivers 4 years ago

Fantastic experience: Very good dentist nervous patient but always feel comfortable definitely recommend

michael perry 4 years ago

Negative experience: "i thought they were very professional until my grandaughter of 12 had a filling at a cost of £240.00 less 10%, they said if we were not happy not to pay the bill, we paid the bill and my daughter challenged the price later, my wife was booked in the next day for an intravenous sedation (£300.00 per hour) and a surgical extraction from £260.00, because my daughter challenged the price they refunded what was paid but took my daughter and grandaughter off there books and were told to find another dentist, they then contacted me and cancelled my wifes appointment and was told to find another dentist, VERY UNPROFESSIONAL AND IF I COULD GIVE A 0 STAR RATING I WOULD" the rating is not about the price its that you have removed my whole family from your practice for your mistake?

Olive Dental Care
Olive Dental Care

Thank you for sharing an honest review of your experience with us.
As you can see from our numerous other reviews, we’re usually known for our exceptional customer service and we regret that you felt we didn’t live up to your expectations on this occasion.
The unfortunate miscommunication happened as your daughter requested the filling to be done on the same day as the check-up to avoid another visit despite the dentist advising to come back on another day. The large filling was done on an adult tooth (12 year and above are treated as adults as they have permanent teeth), and the material used was tooth coloured composite-and hence the cost. As you are aware from previous experience with us, we normally discuss the costs and provide written estimate beforehand, but missed that on this occasion due to the time restriction. Later your daughter telephoned us to challenge the cost and expressed her dissatisfaction. We do not like unhappy customers, and hence refunded all the charges paid promptly. Obviously we will not be able to treat clients who are not happy with our fee structure. Hence mutually agreed to cancel all future appointments.
We will take on-board your opinion and learn from our mistake. Thanks again for helping us to improve our service.

leon oneill (Seekwul) 4 years ago

Fantastic experience: I moved to this practice after the first lockdown, and I have to say it was the best dental decision I’ve made. The practice is an ultra-modern relaxing environment with lovely helpful staff that are super-efficient. I’ve just had an implant and crown fitted and it could not have been a better experience. The dentist is very gentle and a highly skilled perfectionist, Many thanks.

Jamie Otero 4 years ago

Fantastic experience: I recently saw Dr. Philip for treatment and it was amazing. He made me feel very comfortable and explained each step of the treatment before completing it. I will definitely be returning.

Claire Lyttle 4 years ago

Fantastic experience: This is an excellent dental practice. I was staying in the area, a long way from home, when my tooth broke. Olive Dental Care were incredibly efficient and courteous and were able to fit me in very quickly. The practice is beautifully laid out and the staff first-class - my thanks to Ellie and Dr Koshy for making the appointment a pleasure rather than a nerve-wracking experience. I would highly recommend to anyone.

Elaine Malster 4 years ago

Fantastic experience: This is, without doubt, the best dental practice I’ve experienced. I’m a bit of a wimp where dentists are concerned and was quite nervous about having implants but Dr Shebin Koshy was amazing. The procedure was explained in detail and Shebin’s expertise and experience was obvious. Overall the treatment was pain free with very little discomfort immediately after the event. To anyone considering implants or any other treatment you couldn’t be in better hands. All the staff are incredibly friendly and helpful.

Jennifer Herrin 4 years ago

Fantastic experience: This is an excellent dental practice! Everyone is kind, knowledgeable, and professional, and their equipment seems state of the art. The dentist and hygienist always explain exactly what they're doing, pausing every so often to check that I'm still comfortable. At a recent visit I had a problematic tooth I had to make a decision about. I was presented with clear pros and cons of all the options, with no pressure to choose the most expensive one (unlike at a different dental practice some years ago). I did end up going with the most thorough option, but I felt confident in my decision because I was given a lot of information and the time in which to make it. I was nervous about going to the dentist during a pandemic, but once I got there, I was reassured by all the precautions the staff are taking. Also, the soothing travel scenes that go by on the ceiling monitor when you're lying back in the chair are a nice way to pretend you're on holiday instead of at the dentist. :)

Sebastian Wolejko 4 years ago

Fantastic experience: Very pleased with all dental treatments I've received at the practice. Very high standard treatments, highly professional staff and high precision and accuracy that make you feel you are in the right hands. Highly recommend.

Julie Garrand 4 years ago

Fantastic experience: Absolutely love Olive Dental Care!! very good if you feel anxious and nervous about going to the dentist, they have a TV on the ceiling showing nature or beautiful scenic films, Shebin even played Beatles music for my daughter who has always been so scared of the dentist, Olive Dental Care is the only dentist that made my daughter relax enough to get her treatment done. Absolutely the best dentist I would highly recommend it.

Shawna Hopkins 4 years ago

Fantastic experience: Love the team at Olive Dental Care. They are very welcoming & helpful; it's what keeps me coming back! Their office is neat, clean & inviting. I highly recommend Olive Dental Care, you won't be disappointed.

sabita nair 4 years ago

Fantastic experience: I am quite pleased by the way I was treated by Dr Koshy and Dr Philip. Elena, the nurse was very caring. The clinic area is well kept from the infection prevention point of view. I am impressed by the fact that the team regulary updates both in terms of knowledge and technology. I was put to ease and I could discuss my concerns with no inhibition. I would definitely recommend Olive dental care to my friends and family members, should a need arise.

Sophie Armstrong 4 years ago

Fantastic experience: Olive dental is the best dentist I have been too and I could not recommend them highly enough. I suffer very badly with anxiety about going to the dentists and for many years didn’t have the confidence to go. Upon my first visit Shebin and her team have been extremely friendly, expert and non judgemental where I felt very welcomed and supported. I’ve built myself up to now going to my regular check ups and hygienist appointments and today had my first small procedure (replacement filling on my front tooth). I’m really happy with the treatment and happy that I have finally found a dentists where I feel safe and comfortable. If like me you suffer with a phobia or going to the dentist choose Olive and they will take care of you.

rajkumar punathil 4 years ago

Fantastic experience: This is a fantastic dental practice. I was visiting the area and had a dental emergency that needed immediate attention. After looking at the google reviews about the practice, I decided to give them a call. From the first contact, the reception staff was very polite and helpful and booked me in for an emergency appointment. The practice has a calming feel with the clean modern décor. The dentist was very professional, and explained everything to me in detail. The problem was sorted straight away and was worth every penny spend. I Would highly recommend this practice to anyone.

shash hughes 4 years ago

Fantastic experience: Received treatment today with Olive dental care. Being a nervous patient I opted for sedation & teeth removed before I realised. Reception staff were supportive with my concerns. I would recommend them & this approach. Thank you Olive Dental I know have a dentist who I trust.

Simon Scott 4 years ago

Fantastic experience: I have been coming here for the last few months for route canal work and fillings and have found the best Dentist I have ever used. Dr Koshy is highly recommended.

t biggs 4 years ago

Fantastic experience: I was recommended Olive Dental by a family friend and having now visited several times I will be doing the same to others. The facilities and treatments on offer are first class and the dentistry I have received is of an exceptional level. I am extremely happy with the work that Shebin has done and always feel very relaxed and comfortable in her care.

Louis Giamelle 4 years ago

Fantastic experience: A friend recommended Olive Dental, and I'll be doing the same to all my friends. Absolutely top-notch. A friendly and efficient staff, combined with dental care that is thorough and professional. Dr Koshy takes the time to explain all procedures fully, and goes the extra mile to make sure her patients are comfortable and at their ease. Always a positive experience.

Jack Harmsworth 4 years ago

Fantastic experience: After the past 8 years of being butchered and hurt at other dentists and getting to a point of passing out every time I visit, I had Shebin recommended to me for treatment. 6 weeks from my initial consultation, my complete oral hygiene is up to scratch and I’m no longer worried about going to the dentist! Everything seemed right when I got there from the warm welcome and cleanliness right to how amazingly they treated me. Thank you to the whole team who are a lovely and charming bunch of people x

Josy Thomas 4 years ago

Fantastic experience: Olive dental provides highest standard of care.The family run business is quick to respond to our needs and treats our family with utmost care. We have been visiting the clinic for the past few years. I will definitely recommend this clinic to anyone.

Linda Ross 5 years ago

Fantastic experience: I am a bit of a nervous wreck when it comes to dentists that was untill I went to Olive Dental Care They are professional and approachable friendly and kind and the best thing of all I love my new teeth I had implants with dentures on top and despite being a very challenging case it has worked out perfectly I can eat properly again and I haven't stopped smiling I would recommend Olive Dental Care to anyone thanks to the whole team x

James 5 years ago

Fantastic experience: I have been attending this dental practice for just over two years now. I’ve always been anxious over non routine (fillings etc) dental visits due to my fear of needles. This anxiety is the reason I sought out olive dental care. The principle dentist Dr Shebin specialises in clients with dental fears and her reviews are all outstanding so I thought she would have a good chance of being able to help me. I’ve just returned from my second filling by Shebin and it was about as pleasant as a filling experience could be and my anxiety has almost disappeared. The routine checkups are useful and Shebin is happy to discuss any issues and answer any questions. The hygienist treatment is also very gentle yet thorough. I’m very grateful I’ve found this dental practice and couldn’t imagine attending any other practice. Thank you to everyone at Olive Dental for the excellent work you do.

Molly Johnson 5 years ago

Fantastic experience: Shebin is really helpful and I always have a nice experience with her. Never felt any pain having fillings and a root canal. Lovely practice very relaxing

Rebecca Fordham 5 years ago

Fantastic experience: This place is a real find an amazing team the way you can see how good any practice is ... is when things don't go according to plan and how its resolved... they are kind efficient and very caring, dealing with the measures very sensibly and effectively can't recommend them highly enough

caletha ellis 5 years ago

Fantastic experience: We always receive the best care at Olive Dental Care. Everyone is so friendly and kind, and the quality of treatment is superior.

Brian Brewer 5 years ago

Fantastic experience: I can recommend Olive Dental Care. I have been coming here for treatment for the past 10 years. I had extensive Dental work by Shebin and her team at that time and I have continued to attend regularly since. I have always found Shebin and the staff at the practise extremely polite and helpful. I cannot fault them at all.

Sana B 5 years ago

Fantastic experience: I HIGHLY HIGHLY recommend Olive Dental Care! As soon as I entered, I noticed how clean and cozy the place is. I was welcomed by super nice staff. The doctors are absolutely amazing! They would talk you through any procedure you are doing and listen to your concerns, fears and needs. I got multiple IV vitamins and felt great the week after. I have also gotten my dental check up and cleaning and I was very pleased with the whole process and how the whole staff was very nice, caring and professional!

Barbara Wilcox 5 years ago

Fantastic experience: I am a very nervous patient but Sheban is brilliant and puts you totally at ease. I have never liked going to the dentist since I was a child but would recommend Olive Dental Surgery as the best I have ever known. Not only Sheban but the whole staff make your visit a pleasure. I have just had a root canal and although the thought of this fills you with dread this is not the case with Sheban she is a very caring and professional dentist. I cannot recommend Olive Dental Surgery high enough.

David Marsh 5 years ago

Fantastic experience: My wife Kim had extractions yesterday 18/11/20 she has a serious phobia of dentists she was sedated and she said Shebin Koshy was amazing has was the rest of her team would definitely highly recommend Olive Dental Care my wife said she would not use any other dentist now she has found this one thank you all so much

Kate Trachte 5 years ago

Fantastic experience: I had a wonderful experience at Olive Dental. The atmosphere is clean and relaxing. The staff made me feel welcome and my provider was knowledgeable and honest about advising me on what cosmetic procedures to pursue for my teeth ( taking into account health, longevity and financial cost). I was able to obtain new retainers and whitening at a reasonable cost with easy appointment availability. I’ll continue to go back. Kate Trachte Moreland

Steve Duffy 5 years ago

Fantastic experience: My son Luke damaged his two upper front teeth when he came off his bike. This was at the beginning of the first lockdown and after phoning several dentists, none where PPE prepared. Then I phoned Olive Dental Care, and I’m so glad I did! Shebin fitted Luke in very quickly for an initial examination to see what’s happened and then made recommendations for the work that was needed. Shebin and Gary where great, making Luke feel comfortable and at ease. We have now completed the dental work and couldn’t have been more pleased with the end result. Thank you Shebin and Gary for making the whole experience very calming for Luke and myself!

Amanda Henry 5 years ago

Fantastic experience: We were recommend Olive Dental Care by a friend and I'm very glad we decided to make the change. The service has been impeccable during these hard times. Shebin explains any procedure before hand and puts you at easy. I highly recommend her.

tyler hyvonen 5 years ago

Fantastic experience: 11/10. Everyone was friendly and comforting from the moment I got there, was really dreading a double extraction but this was hands down the best dental experience I had. Felt like 5 minutes..wont be going anywhere else

ayush sinha 5 years ago

Fantastic experience: My whole family has had, at some point received dental treatments at Olive Dental and every time Shebin has been just a top notch dentist. Not just elective dental work for myself and my daughter but my wife required emergency dental treatment around lockdown time and both Shebin and Biju’s help is hugely appreciated. At Olive dental we are confident that we will always get the correct advise & treatment. The meticulous attention towards hygiene, antisepsis and making you feel comfortable is very noticeable.

Michaela Vancova 5 years ago

Fantastic experience: I'm so glad I chose Olive Dental as my dentist. I've been a patient for just over a year and could not ask for better service. I've always had fear of dentists and Shebin always makes me feel very comfortable. I'm currently in a process of having an implant fitted, but have already had a root canal treatment earlier this year and can't fault the whole process and treatment plan. Wish I found them sooner. Highly recommend.

Lini Cherian 5 years ago

Fantastic experience: Excellent facilities, very welcoming & polite team. It’s my first visit at this practice. Shebin’s care was excellent. Very professional & skilled. She is gentle and explained the procedure well & the options available. Overall atmosphere was calm & relaxing. Would definitely recommend to anyone

Annie McKinney 5 years ago

Fantastic experience: I am so pleased to have found this practice. Shebin is friendly, kind and compassionate, treating patients with respect and dignity.

Daniel 5 years ago

Fantastic experience: I have had extensive treatment at Olive Dental Care and received excellent care each time. Shebin provides a quality service and comprehensive range of therapies. All options are discussed and you're helped to make an informed choice. The atmosphere in the practice is welcoming and relaxed in no small part due to the entire team being so friendly and helpful. Keep up the good work!

Sharon Lunn 5 years ago

Fantastic experience: I am a nervous patient, I’m so glad I found Olive Dental Care, they have always spent the time to make me feel relaxed. I find the practice cosy and welcoming. I have now been a patient of Olive Dental Care for roughly 4 years. I have enquired about treatments I have wanted and they have always honestly, with integrity, explained the treatments fully and have advised what treatments would work best for me and which ones should be avoided. I have had treatments from fillings to crowns and tooth removals and been very happy with the results. I find all of the team very warm, friendly and extremely professional.

Customer Perspective 5 years ago

Fantastic experience: I was nervous about choosing a new dental practice, so read a lot of reviews before coming to Olive Dental for the first time. Turns out this was a great choice. The practice is very modern and conveniently located with parking available on site. Shebin is a very knowledgeable and gentle dentist - her approach makes the whole dental work experience as pleasant as it can be. The receptionists, nurses and hygienists are all very nice and professional as well. I needed a lot of dental work initially due to poor care elsewhere and I am pleased to say that 3 years later I didn’t need any further work done (apart from regular check ups and hygiene appointments).

Jaz Jatana 5 years ago

Fantastic experience: I found Olive Dental Care through a google search 10 years ago because I needed an emergency filling. Since then I have had many filling and crowns which were required. I gained second opinions from a friend who is also dentist and when he saw the quality of the crowns I have, he was very impressed! They look very good. I have referred many of my friends and family to Olive Dental Care and they all have the same opinion. Top Dental Practice. Would definitely recommend!

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