Old Harlow Dental Practice

Negative experience: The receptionists were rude and unprofessional (both), the hygienist and receptionist had a conversation rudely “she is here, charge her she is late”, I was 15 minutes late, and was charged and not rescheduled - £30 for nothing, I have told the clinic my family also will no longer use this dentist.

Fantastic experience: Your kind personalities, your professionalism and beautiful smiles are what makes this dental practice a success!

Fantastic experience: At the age of 71 I thought I might be too old for teeth straightening. But my front teeth were becoming more and more crooked as the years went by. I was embarrassed by my smile, and avoided having my photo taken. At last I plucked up the courage to discuss my teeth with my dentist, Mr Zacharatos at Old Harlow Dental Practice. He reassured me that the problem could be fixed, and I finally agreed to go ahead. Truly this was one of the best decisions I’ve made. He talked me through every stage of the process and although I’m rather nervous and have sensitive teeth, all went well. I could share the experience of wearing braces with my grandchildren! The day the braces came off and I saw my smile - with beautiful straight teeth - was very emotional, I laughed and cried. With a little whitening and bonding I now have a smile that really reflects the way I feel, and I no longer fear cameras. I can recommend Mr Zacharatos, and would reassure anyone planning to have crooked teeth straightened that you’re never too old, and the results are worth it. Everyone at the practice has been friendly and supportive as I’ve gone through this process - thank you all

Fantastic experience: I received a great service, the dentist did a x-ray and a checkup which I’m very happy with. The dentist was very professional and explained everything to me well, as well as the receptionist was friendly and helpful. I highly recommend.

Fantastic experience: Best dentist in Harlow and surrounding .

Fantastic experience: Couldn't ask for better care. Dentistry carried out with professionalism and compassion. Wonderful

Fantastic experience: Great service and very helpful staff. High recommended

Fantastic experience: I ve been with this dentist for years and I couldn’t be happier with the professionalism of all the staff. I have recommended to my friends and family.

Fantastic experience: First class services. Fully satisfied with every treatment I had. I would surely recommend it.

Fantastic experience: I cannot praise highly enough the care and attention I have received at the Old Harlow Dental Practice. I have a long and complex medical/dental history and Dr. Tollis has been just wonderful in his caring and attention to detail, never minding how difficult a problem might be. I have had a number of different dentists over the years, and would rate Old Harlow D/P amongst the best.

Fantastic experience: Love this dentist, they are always really friendly & supportive, they go out of their way to ensure they give you the best care. Excellent customer service & experience

Fantastic experience: Always excellent care and welcoming service.

Fantastic experience: I was deathly afraid of the dentist my whole life until I started coming to this practice. Everyone is very welcoming, the standards are high, and Dr Sarna’s bedside manner is the best I’ve ever seen in any medical professional. I actually look forward to my appointments and know I’m in very good hands.

Fantastic experience: Great dentists! They take extra care when you are nervous of going in especially when you know you have a lot of work to be done. They offer great solutions to problems with teeth and are all very welcoming and friendly. Highly recommend!

Fantastic experience: Great service, very quick and efficient. Friendly staff!

Fantastic experience: So lucky to have found such an amazing patient dentist for our family. Cant recommend enough

Fantastic experience: Having had a bad experience with a dentist when I was a child, I am so pleased I registered with Old Harlow Dental Practice as I am now a much more confident and relaxed patient. I have been a patient for a number of years now and recently decided to have a brace using the "Quick Straight Teeth" process with my dentist Apostolos. Everything was explained to me in good detail and I knew what was happening every step of the way. I am very pleased with the results. I have also started day whitening and again, the process has been very straightforward. I would thoroughly recommend the practice to anyone looking for a new dentist.

Fantastic experience: I have been going to this practice for years and have received excellent care from Tolis my dentist. I have never had a cause for complaint. I have had a lot of dental work done over the years with good results. As I am a nervous patient I have been reassured whatever level of treatment needed. The reception staff are accommodating and fitted me in whenever I have needed urgent treatment. I have no hesitation in recommending this dental practice

Fantastic experience: It was so easy to arrange an emergency appointment on the day of my daughter’s tooth ache. Just called and an appointment was arranged for the same day! Reception was very friendly and the dentist was superb! Excellent service throughout and a very happy Dad at the end of the day!

Fantastic experience: First class service. A great team of people.

Fantastic experience: A brilliant dental practice with lovely staff. I recently chipped a large chunk out of a front tooth and they found me an appointment(NHS) on the same day I’d phoned,in real distress. Tooth mended,dignity restored. Thank you!

Fantastic experience: I have used this practice for many years and always found the service, treatment and care to be 1st class. My appointment last November was a reflection of previous appointments, I had avoided booking an appointment despite being in pain for a period of time, the cause was quickly isolated and treated accordingly without being uncomfortable, the issue was fully resolved, leaving me pain free. The practice and its staff have the patients best interest at heart and treat them as if they are the only customer they have. I have recommended the practice to several of my family, friends over the years and the feedback is always the same, excellent practice!

Fantastic experience: Such a lovely dentist that makes you feel at ease and not nervous , all staff are helpful and friendly.

Fantastic experience: Lovely dentist, even lovelier reception ladies

Fantastic experience: Just been for an extraction my second one with the same dentist I’ve tried several places over the years and he’s by far the best he’s calm and so professional and I was pain free throughout and all the staff are friendly too many thanks

Fantastic experience: I’ve been using this practice for many years and have never had a bad experience with them. Always friendly and welcoming at reception.

Fantastic experience: Excellent service always

Fantastic experience: Best dentist ever Highly recommended

Fantastic experience: Been seeing Dr Zacharatos since I was a child and wouldn’t go to anyone else. So caring and professional and also so friendly and gentle when having any work done. Can’t recommend him and his surgery enough. Also thank you to all the lovely receptionists especially Angela for always being so friendly and helpful.

Fantastic experience: Thought it was impossible to make you feel comfortable when visiting the terrifying Dentist...So I was pleasantly surprised by the care & attention of "All the Team @ Old Harlow Dental Practice. Not So terrified to return. Thank you!

Fantastic experience: Fantastic! Ten stars

Fantastic experience: As someone who is petrified of the dentist, Tolis always puts me at ease. Best dentist I’ve visited!

Fantastic experience: I have been coming to Old Harlow dental practice for the last 18 years and cannot recommend them highly enough. They have seen my children throughout the years from childhood to adulthood. They both had real fears over this time and the practice has treated them with kindness, respect, tolerance and most of all have shown them there is nothing to fear. Thank you for everything you have done and still do for our family.

Fantastic experience: Very kind and courteous. Explained everything well.

Fantastic experience: Friendly relaxing atmosphere here been looked after without incident for over 10 years

Fantastic experience: I’ve been coming to this dental practice for many years and they are always accommodating and welcoming. All staff here are lovely and helpful!

Fantastic experience: Quality care from friendly staff.

Fantastic experience: My whole family and friends have been clients of Old Harlow Dentists fo many years, you cant fault them, customer srvervice is fantastic and very reasonable

Fantastic experience: Always very efficient and excellent dental care. Been using since they opened and would highly recommend.

Fantastic experience: I have been a patient at this practice for many years and consider myself lucky to have Dr Zacharatos as my dentist. His kind, reassuring and professional manner never changes and I always feel totally confident in his treatment. All the staff are welcoming and the practice is excellent.

Fantastic experience: This is a fantastic dental practice! Such warm and welcoming staff and a really great atmosphere. Very professional and friendly employees and a great clean!

Fantastic experience: Always an efficient and friendly service.

Fantastic experience: On time very friendly and professional a first class dentist

Fantastic experience: I have quite a fear of the Dentists However Mr Z is absolutely the best His kind patient and caring and I trust him We've been coming to this practise for quite a few years and would not change. The receptionists are very friendly, helpful and happy

Fantastic experience: Always very well looked after and very good with nervous children.

Fantastic experience: Cannot recommend Merje Sarna enough. After years of bad experiences and having lots of different orthodontist treatments with other dentists it has left me very nervous. Merja is always super patient and gentle. She ensures everything is explained in detail and is kind enough to always ask about my family that are also clients of hers.

Fantastic experience: I have been a patient at Old Harlow Dental practice for as long as I can remember. The dentist is one of the most proffesional and kindest person I have ever known. The reception staff are wonderful and friendly too. Keep up the good work.

Fantastic experience: Merje is excellent would not go to any other dentist.

Fantastic experience: The best dental practice in Harlow! I have been seeing Tolis for many years now and each time he calms my nerves, talks through the procedure and is always so kind! The reception staff are so welcoming and are extremely helpful when scheduling appointments! I would highly recommend Old Harlow Dental Practice!

Fantastic experience: Very lovely staff and efficient when answering the phone. Always able to fit you in when those emergencies happen. Waiting area is also very pleasant.

Fantastic experience: Always brilliant service and a lovely welcome

Fantastic experience: I have been a patient at the old Harlow Dental practice for nearly 17 years. They are superb. Friendly, professional and well organised. My Dentist and hygienist are amazing. They are kind and understanding people and I will never go anywhere else for treatment.

Fantastic experience: Brilliant practise. The receptionists and my Dentist are the best! Always hated going until I joined here. Best care around.

Fantastic experience: Incredible service and the dentists are brilliant - best practice in this area by a long way

Fantastic experience: My dentist, Mercedes Sarna, is by far the best dentist I have ever had in my 76 years. I trust her completely. She has a warm, calm and friendly manner which immediately puts you at ease. Her treatment is gentle, comforting and comfortable. I would highly recommend her to anyone, especially someone who may be nervous of treatment.

Fantastic experience: Wonderful dentist, very pleased :)

Fantastic experience: We always receive first class treatment delivered with great skill and genuine care for patients. This is a dental practice I would recommend to anyone .

Fantastic experience: An absolutely OUTSTANDING dentist!!! Kind, understanding and friendly. As a child I had awful experiences of the dentist which still now scare me! But this dentist is amazing. I wouldn't go anywhere else! I do not know what I would do without this dentist and the amazing people that work here. I've been coming here for many, many years and have had lots of treatment. I owe them a lot and will always be forever grateful xxx

Fantastic experience: Was worried but no need very pleasant and friendly

Fantastic experience: Extremely Professional Reception staff are very welcoming and Dental Practitioner's knowledgeable and honest

Fantastic experience: Great doctor,dr Zacharatis

Fantastic experience: Amazing tooth work and I really recommend dr. Zacharatos .

Fantastic experience: Exceptional care and expertise define this dental practice. From the warm welcome at the front desk ( Andra ) to the gentle hands of the dentist( Merje) and nurse ( Suzy ), every visit is a positive experience, Highly recommended for anyone seeking top-notch dental care.

Fantastic experience: Amazing experience friendly honest service recommend to everyone looking for an brilliant dentist!

Fantastic experience: I have been attending this practice for over 10 years now and am really impressed by all the staff here, especially Dr Zacharatos and Mrs King. They are welcoming from the moment you arrive and the quality of care they provide is exceptional. Thank you so much, I am so lucky to have found such a fantastic dental practice.

Fantastic experience: Following a warm welcome from the front of house staff, the hygienist was incredibly accommodating, friendly and helpful.

Fantastic experience: I use the practice for dentist and hygienist appoiments and very pleased with the services. They always allow my daughter to come with me at the appoiments with me as not a great english speaker, which is very convenient. Can highly recommed the practice for your dentist and hygienist needs

Fantastic experience: Professional service all the time, both the dentist Merje and hygienist Robin, give their 100% all the time. Using the practice for about 10 years and can't say anything but good comments about it. Highly recommend this practice

Fantastic experience: This must be the best practice in the County. All the staff are very profesional and polite. The admin personnel make you feel welcome and try their best to assist you with anything you need. You can trust the expert hands of the dentist and their advice. You are in safe hands here. Top marks to all working here.

Fantastic experience: Great dentist and hygienist have really helped me a lot with my teeth.

Fantastic experience: Best practice in the area. Super friendly staff and efficient care. Couldn’t recommend more!

Fantastic experience: I have been with Merje Sarna for the last 5/6 years and have no hesitation in recommending. I am put at ease (by all the team including reception and nurses), consulted fully about decisions required, and very happy with outcomes. On top of that my experience of appointment/cancellation booking has been excellent.

Fantastic experience: An excellent practice, professional and helpful and keep updated on my complicated medical history.

Fantastic experience: Lovely staff - great dentist!

Fantastic experience: Been coming here for years, great dentist practice

Fantastic experience: Amazing doctor Tolis! Great attention to detail and very knowledgable. He took time to explain everything and I haven't had an issue after the treatment. All my family is now using them. Front desk ladies are also very polite and trying hard to find you the right appointment.

Fantastic experience: I have been coming here for at least 7 years. I have to say a very caring team look after you here. Excellent attention to detail. Thank you . Regards Mark Fish

Fantastic experience: I highly recommend Old Harlow dental practice, all treatments I have had done have been excellent, and all the staff are really helpful. All of my family come here.

Fantastic experience: Great doctors great stuff Thank you

Fantastic experience: Since going to The Old Harlow Dental Practice I have had nothing but great appointments. I came from another practice that left me with lots of anxiety and not wanting to go to get my teeth checked at all. Dr Apostolos Zacharatos has eased my anxiety and I have started to get the work I’ve needed done for a long time sorted. I highly recommend this practice to anyone looking.

Fantastic experience: My family and I came to Old Harlow dental practice 2 years ago after a recommendation. Without doubt the best dental practice I have ever been to. Dr. Zacharatos and the whole team are exceptional, every visit has been a pleasure on time, friendly staff, and excellent dental care.

Fantastic experience: I have been a patient for well over a decade and would not go anywhere else. Mr Zacharatos is a fantastic dentist and always treats me like I am a private patient. Its 6 stars from me!

Fantastic experience: I went here for a filling and whitening, I had a wonderful experience, everyone there is very nice and accommodating and I was very pleased with my treatment

Fantastic experience: I am a doctor and I do feel great going to this place. Everyone is kind and willing to help. Easy with any cancellation or booking an appointment. Thanks a lot to all of you.

Fantastic experience: Very nice practice and happy team members!The dentist make you feel very comfortable,in safe hands and explained everything on detail .I really recommend this dental practice!

Fantastic experience: The best dentist in Harlow. Very calm and professional manner. Highly recommended.

Fantastic experience: Very professional place , best dentist in town .

Fantastic experience: Excellent staff and they always make me feel very comfotable and relaxed

Fantastic experience: I would highly recommend Old Harlow Dental Practice. Great experience and they are professional and friendly.I would rate it for cleanliness and hygiene as well.

Fantastic experience: Dr Zacharatos is a fantastic dentist who gives excellent advice and has improved my family’s dental health. I very much recommend the practice, they are great with children too.

Fantastic experience: This is the best dental practice ever! There’s a real emphasis on reducing the fear of going to the dentist which has helped me so much. I’ve changed from being terrified of going to the dentist to happily getting veneers fitted top and bottom. Tolis is so kind and gentle. Old Harlow is very lucky to have such an excellence practice!

Fantastic experience: Great, absolutely recommended, great professionalism and good care

Fantastic experience: Lovely staff, very friendly.

Fantastic experience: . Is always amazing service very quality of customer service and fantastic results. One of the only place in old harlow dental practice that is a seriously highly recommended and takes very good care of you Dr Apostolis is one of the best dentist that I will high recommend as well

Fantastic experience: Fantastic dentist ,always made to feel welcome ,staff are friendly and efficient with a lovely sense of humour .Really is a pleasure to visit ,special thanks to my dentist Mrs Mansoor who makes you feel relaxed and at ease . 5 star staff 5 star service ,well done ✔ everybody .

Fantastic experience: I’ve been with Old Harlow dental practice for many years, since they opened in fact. Dr Z is the only dentist I’d trust with my teeth - I was always phobic, from childhood, after some horrid experiences in the ‘60s, but Dr Z is always so warm and reassuring, I know I will be looked after. He has treated me as an NHS patient and I’ve also had some cosmetic work done privately with him and I would recommend him to anyone. The practice itself is staffed by the loveliest people, from reception to nurses. I chose to stay with them when I moved to Suffolk and I don’t regret it one bit. The drive is worth it!

Fantastic experience: Sincere and honest dentist, provides right treatment. The lovely staff. I'm very satisfied with my results.

Fantastic experience: Great dental practice, always informed well of appts via text. Receptionists are really nice and helpful :)

Fantastic experience: Very friendly place I was quite nervous but the staff re assured me. A good experience finally and will continue to see them in future

Fantastic experience: I have been attending the Old Harlow Dental Practice for years. In addition to being an excellent dentist, Tolis (Dr Zacharatos) is extremely professional, kind, caring and patient. An exceptional team all round, with warm and friendly reception staff. I wouldn't go anywhere else.