Orchard Road Dental Surgery - Essex Family Dental Care
Information about Orchard Road Dental Surgery - Essex Family Dental Care
RM10 9PT, Dagenham
Opening hours
- sunday: (closed)
- monday: 8:30-13h, 14h-17:30
- tuesday: 8:30-13h, 14h-17:30
- wednesday: 8:30-13h, 14h-17:30
- thursday: 8:30-13h, 14h-17:30
- friday: 8:30-13h, 14h-17:30
- saturday: (closed)
Our comment from Top Dentistas about Orchard Road Dental Surgery - Essex Family Dental Care:
Orchard Road Dental Surgery - Essex Family Dental Care is a highly regarded dental practice in the United Kingdom, known for its exceptional patient care and welcoming atmosphere. Many clients have expressed their gratitude for the friendly and professional staff, who consistently go above and beyond to ensure comfort and satisfaction during visits. Key highlights of the practice include:
- Friendly and Professional Staff: The team, including dentists and receptionists, are praised for their kindness and professionalism, making patients feel at ease.
- Modern and Inviting Environment: The practice has undergone recent refurbishments, providing a clean and contemporary space that enhances the overall patient experience.
- Efficient Appointment Scheduling: Many reviews mention the ease of booking appointments and timely service, which adds to the convenience for patients.
- Expert Dental Care: Patients frequently commend the skill and gentleness of the dentists, particularly highlighting their thoroughness in explaining treatments.
- Comfortable Experience for Nervous Patients: The staff are noted for their patience and understanding, particularly for those who may have dental anxieties.
Overall, Orchard Road Dental Surgery is characterized by a commitment to high-quality dental care in a welcoming environment, making it a top choice for families and individuals alike.
Orchard Road Dental Surgery - Essex Family Dental Care: Reviews
Fantastic experience: Am very impressed with treatment I have received at this dental practice. Dentist I have been treated by has been lovely, reassuring and has really gone above and beyond what I was expecting. Being terrified of dentists, I am very grateful of the good service I have received here. All staff are friendly and helpful.
Thank you Wendy for this fabulous review - the team will be thrilled.
Fantastic experience: I had the treatment yesterday to prepare for a cap that will be fitted in two weeks. Everything went really smoothly — the process was efficient and comfortable, and the dentist, his assistant, and the office staff were all friendly and helpful. I was well cared for.
That is great to know Ronald - thank you
Fantastic experience: Staff are very helpful and friendly. I love the atmosphere in the surgery.
Thank you Doreen - its a plesure having you as our patient.
Fantastic experience: Very good hygienist, would recommend
Thank you Stephen
Fantastic experience: Pleased with the service I received today. It's easy to book appointments with reception when calling up and usually only a few weeks wait for a routine checkbup. There's a modern, comfortable waiting area for patients too.
Thank you Kelly for taking the time to review our surgery.
Fantastic experience: A great service in a really nice surroundings the refurbished is so lovely Really pleased with my visit to the hygienist and the work she did on my teeth they feel great
Thank you Terry !!
Fantastic experience: I have been going to this dentist for many years now. They have just recently had a refurb its very nice in there now. The reception ladies are always very friendly. Never had any problems would highly recommend this surgery. Nov 2025 Just had to make another appointment as a large filling fell out. Seen pretty quickly treatment plan started appointment for next day to get work started. As always all staff very pleasant. I have never had any issues with this surgery. 18/11/25 Visited today to have lnlay fitted where my filling fell out. Seen on time all done pretty quickly. Very happy with the treatment.
Thank you Maria for taking the time to write this lovely review. I will share your comments with the dental team.
That is fantastic to know Maria, thank you for re-reviewing our dental practice again.
Fantastic experience: Very nice staff and good dentist, very good hygienist and assistant
This is great to read - thank you Andrew
Fantastic experience: Very thorough and good.
Excellent - thank you James
Fantastic experience: After breaking a tooth I called and got an appointment with 24 hours. See David, he was professional and helpful - treatment now started.
Thank you Glennis, we do strive to provide the best possible service and care to our patients.
Fantastic experience: Quick and quality help! Thank you ❤️
Thank you Ana for taking the time to review our dental practice.
Fantastic experience: I was really scared but the treatment was painless
Thank you Leigh for thee review.
Fantastic experience: I don’t actually have a Google account so using a friends to post about the great service I received this morning. Had to see the hygienist who was very friendly and very thorough. The girls on reception are really approachable and was quick to get our next appointments booked. Thanks Hannah
Thank you Hannah, for this lovely review.
Fantastic experience: I had an appointment with the dental hygienist today she was so lovely and put me at ease straight away. The receptionists were also very friendly and polite.
Thank you Kayleigh for your kind review.
Fantastic experience: Personally I had a great experience today. The staff all very friendly, polite whilst still maintaining a professional approach - great to see. The practice is still undergoing a huge refurbishment, which is making the practice nice bright & airy. Well done all & thanks K R Eddie
Thank you Eddie I will share your lovely comments with the dental team.
Fantastic experience: Fast booking an appointment as I am in pain. Nice friendly dentist.
Thank you Diane
Fantastic experience: Friendly & professional staff, the hygienist I saw did a Brill job ensuring my comfort throughout the procedure. Environment very modern & bright now that the surgery is fully refurbished. There was no waiting. I was seen promptly on the time booked for my appointment.
Thank you Verona!! hopefully 5 star review next time.
Fantastic experience: Professional job done I'm happy with the outcome friendly atmosphere.
Thank you!!
Positive experience: "This is an outstanding dental practice. The reception area is modern and professional, and the clinic is equipped with state-of-the-art technology. I have been treated by Dr. Sara Moghaddam, whose expertise and skill are exemplary. Her consultations are consistently honest and impartial, with no pressure to pursue unnecessary or costly treatments. The procedures I have undergone were performed with remarkable care, resulting in minimal discomfort and a swift recovery."
Thank you Desmond for this great review of our practice and of course Dr Sara - yes she is a fantastic dentist.
Fantastic experience: Went for routine check up and was concerned regarding something, walked in the new design deco is so nice , lovely and clean..receptionist greeted me nice and polite...The dentist Sara I saw, she was lovely smiling and the dental nurse was smiling to both polite and positive attitude.. dentist listen to my concerns and referred me to the hospital. Resured me also, so cosy in dental room I could have nodded off lol.. left happy
Thank you Tracey for this great review. Dr Sara and her nurse will be thrilled with your fantastic comments.
Fantastic experience: Absolutely perfect as always. Dentist Sara explains everything thoroughly, and in a way that's best for me.
Thank you so much for this fabulous review!!
Positive experience: Very nice staff, good service, lovely newly refurbished surgery, would recommend.
Thank you Cathy for the lovely review of our dental practice. Hopefully we will get 5* next time :)
Fantastic experience: When I got there I was amazed to see the renovation done to the surgery. It was very cosy and welcoming. The staffs were very professional and nice. When I was seen, the dentist was very thorough in explaining the treatment that will follow. It was overall a good experience.
Thank you Naseem for your review, we all love the new surgery too!!
Fantastic experience: I could not thank Sarah and the dental nurse enough. They were so patient, kind and profession. The fitted me in as it was so urgent
Thank you Mary, Dr Sara will be thrilled with your kind review.
Fantastic experience: This dental practice is always amazing to me, the staff are lovely and accommodating. I always get an appt when I call up and my dentist is lovely and makes me feel at ease!
Thank you Julie for this lovely review. We look forward to seeing you soon.
Fantastic experience: The dentist was very friendly as usual as was his assistant very professional
Thank you Gary for taking the time to review our practice.
Fantastic experience: Has been my dentist for 20 years now. Always a pleasure
Thank you Lisa,, that is great to know.
Fantastic experience: I would highly recommend Orchard Road Dental Surgery.! I have small 2 children and the team are very polite and welcoming. The dentist took the time to make my children feel comfortable and at ease when having their check up. I am a very nervous person at the dentist so it helps that they can help make the children feel comfortable, as well as myself when it's been my turn. I have been coming here since I was a child and will continue to do so. Thank you.!
Thank you Rachael for taking the time to provide us with this great review.
Fantastic experience: I have been with is surgery for more than 40 years. It is now very modern and welcoming. Look forward to the next 40 years!
Thank you Hemant
for your lovely review.
Fantastic experience: I have been coming to this practice for years, I normally see David for all my treatment who is always friendly and professional, the dental nurses are very nice too. The receptionist are friendly and welcoming and everyone who works there are great
Thank you so much Jacqueline for a lovely review.
Fantastic experience: I had not been to a dentist for 15 years from fear brought on by previous experiences with Dentists. I came here and was treated by the most brilliant team my fear has gone knowing they understood and was patient with me. I actual am looking forward to my next visit. Anyone who has a fear get in touch with this amazing team.
Thank you Kay for this fantastic review. The dental team will be thrilled.
Fantastic experience: Brilliant very helpful and very friendly have absolutely no complaints.
Thank you Alan that is great to know.
Fantastic experience: Staff always pleasant very easy to book your appointment now well done
Thank you Stephen!!
Fantastic experience: Excellent care no waiting
Thank you Greg for taking the time to review our services.
Fantastic experience: Fantastic service as always, very professional. Caring and go above. Dr.Sara really eased my worries and put my mind at rest. Understanding and knowledgable
Marissa, thank you so much for taking the time to review our practice.
Fantastic experience: The dentist was really friendly and made me feel comfortable during my procedure.
Thank you Hannah!
Positive experience: A very nice dental practice with, normally, lovely reception staff. On this visit, sadly, one of the receptionists was not very friendly (maybe she was having a bad day) but luckily, the second receptionist stepped in with the wonderful service normally provided.
Sorry Elli we did not make 5 stars!! hopefully next time!
Fantastic experience: Great service, very friendly dentist and receptionist extremely helpful, the hygienist is amazing. I am very happy thank you
Thank you Justine
Fantastic experience: Friendly staff and efficent service
That is great to know - thank you
Fantastic experience: The staff and care i got was brilliant so friendly thank you
Thank you
Fantastic experience: Very good explained everything very clearly came away with nice cleaned teeth
This is great to know. Thank you Lena for sharing your experience.
Fantastic experience: The dentist was very friendly and knowledgeable Was quite pleased with his services. Excellent dentist
Thank you Netty for this great review.
Fantastic experience: A very professional service, the team made me very comfortable and explained the process well.
Thank you Julie, the dental team will be thrilled with your review.
Positive experience: Reception staff really friendly. However after a conversation on a previous appointment with the dentist about treatment to an existing filling being replaced, On the day I was informed a potential root canal may be necessary which would incur an extra cost to my original quote. This was not mentioned previously. Financially this was not affordable. Also 2 appointments were cancelled due to having no dentist on the days I booked.
I’m sorry that you are not 100% happy with our service. Please can you contact me direct so I can look into this for you - [email protected]
Fantastic experience: Absolutely first class service
Thank you so much Victor for taking the time to review our servcie!!
Fantastic experience: Highly Recommended 40yrs using this dental surgery.
Thank you Kerry! we look forward to seeing you soon.
Fantastic experience: Staff are very friendly, and great with nervous patients .
Thank Emma
Fantastic experience: Great experience efficient and friendly
Thank you Wendy for taking the time to write this review, we really appreciate it.
Fantastic experience: the whole experience with my check up and dental hygienist was efficient and friendly and an time. I had no problems.
Thank you Stephen for taking the time to review our dental practice.
Fantastic experience: havent been for a while , found surgery bright very clean , staff helpful and polite, caring put me at my ease all in all very happy . went back 3rd visit my dentist Sara absolutely brilliant
Fantastic !! thank you Elizabeth
Fantastic experience: Great dentist and friendly staff
Thanks Kelly !!
Fantastic experience: Great Dental Surgery, always welcoming and the Dentists are friendly, and dont hurt you! I would highly recommend this surgery (even though I dont want to so I get an appointment lol). Surgery ha been renovated too and looks so much more modern, well done on the facelift it looks great. Special mention to David who is the best dentist I have ever encountered. 5 stars for sure.
Thank you Robert for recommending our surgery.
Fantastic experience: A outstanding service was given to me yesterday , after having my chip tooth filled I felt revamped! I felt like a new man. Thank you orchard dentistry. Very very welcoming , warm service. 12/10 Thank you.
Wow Michael!! Thank you for your fantastic review.
Fantastic experience: Great hygienist, gentle and caring would recommend her to anyone
That is great thank you Denise.
Fantastic experience: Excellent service the lovely receptionists dealt with my issue and got me booked in to see my dentist fast and very efficiently to which I am very thankful.
Thank you Tracy for taking the time to write this lovely review.
Fantastic experience: Thank you Dr. Sara for the pain free treatment. I recommend this dental clinic to others.
Thank you Nicu, we are so pleased you are happy with the treatment you received from Dr Sara.
Fantastic experience: Very good service - professional- informative- concerned patient was not in any discomfort throughout treatment (I have sensitive teeth) - answered any questions I asked - very clean premises etc
Thank you Christine for your kind review.
Fantastic experience: Very good service always helpful and polite
Thank you Pauline for taking the time to review our practice.
Fantastic experience: Staff all very friendly and polite. Appointment was on time. The dentist was polite and explained everything I needed to know. The surgery itself was very nice and very clean.
Thank you Linda for this lovely review.
Fantastic experience: The dentist was very patient with me and put my fears to rest Thank you
Thank you Sam I will share your review with Dr Sara.
Fantastic experience: I have been visiting this surgery for several years now. I have found their staff courteous and friendly at each visit. Appointments are well managed with valuable reminders texted to me in advance. The surgery is clean and well presented with recent refurbishments making a big improvement. The service is fantastic and I wouldn’t go anywhere else.
Thank you Ian for taking the time to write this fantastic review.
Fantastic experience: Lovely staff. Helpful. My daughter got seen relatively quickly
Thank you Marie, we are glad you are happy with our service.
Fantastic experience: ⭐⭐⭐⭐⭐ Absolutely Outstanding Experience! ✨ Dentist Sara was truly exceptional! From the moment I sat in the chair, she was kind, understanding, and incredibly cordial with every action she took. She explained everything clearly and made sure I was comfortable throughout the procedure. Her professionalism and gentle manner made a big difference. I left the clinic very happy and grateful for the care I received. While it was a bit on the costly side (as is often the case in England ), the quality of service made it well worth it. I would highly recommend this dental practice to anyone looking for top-notch care!
Thank you Shahina forr this fantastic review.
Fantastic experience: Very friendly. Professional. The practice looks lovely and everyone is welcoming. I wish the parking was better
Thank you Denise. I am pleased to say the car park is now open
Fantastic experience: This organisation has several branches so just to be clear I am only talking about the Dagenham (Orchard Road) site. It appears a lot of money has recently been spent updating the surgery which has the welcoming effect of dumping the 1980s interior for a clean, modern look. Our family have used this surgery for many years and have seen several dentists over the decades. We are currently under the care of Dr Sara and all of us are very happy, including my adult son who, on the autism spectrum, finds any dental visit an unnerving thought. After years of neglect and teeth grinding Dr Sara suggested composite bonding as a solution for my damaged teeth. There was no sales pitch, no pressure and it certainly wouldn't affect my status as an NHS patient for normal treatment. The results have been very pleasing and more important, painless. A seriously nasty dental accident in my youth has made me a nervous patient for life. I have no qualms about returning to Orchard Road or recommending them to my friends.
Thank you for your kind review of our dental practice. We do have a car park behind the practice, for future reference.
Fantastic experience: Lovely friendly people , the girls are great and David is very good and knowledgeable in his work , trust him completely.I visited the hygienist yesterday . The lady was lovely she cleaned my teeth brilliantly, I can honestly say the best hygienist I have seen . Will be definitely returning.
Thank you Joyce, we greatly appreciate your review.
Fantastic experience: The best dental clinic in uk
Thank you Vandana that’s so kind of you to say
Fantastic experience: Very good services, polite and friendly stuff. Very good professionals working. Will always recommend to family and friends. Kind regards George Vassilev
Thank you George for this great review.
Fantastic experience: Great practice and really friendly staff. Not yet finished my treatment but everything is really good so far and very pleased
Thank you for the lovely review Patricia
Fantastic experience: Because I am very happy with the service
Thank you Aramide
Fantastic experience: Warm, welcoming and relaxed practice. Staff are very friendly. My dentist is the best, she makes you feel calm and relaxed.
That’s great to know!! Thank you Jan
Fantastic experience: Amazing dental practice, very patient and caring with younger children amazing receptionist staff aswell, would definitely recommend.
What a fab review!! Than you Jayne.
Fantastic experience: I like the people who are working here, they are very nice, from receptionist to doctors!
Thank you Irina for this great review.
Fantastic experience: The best and most caring dentists in Essex ! Always helpful - courteous and very professional. Clerical staff are just as professional and as helpful as the dental professionals there !!
Thank you Reece for this fantastic review - The team are proud of the service they deliever.
Fantastic experience: They are really nice and kind. receptionist was really generous to me. And dentist treated me patiently and made me understand the situation anf treatment .
That is great to know. Thank you Faiza for your review.
Fantastic experience: Very good always make me feel at ease
Thank you Debs !
Fantastic experience: I am overdue my check up, but have an infection. I was given an emergency appointment, For the same day. As always the staff were really nice, they are always friendly, and put you at ease if you’re nervous. The dentist and his nurse were extremely nice, worked efficiently and explained what the problem is. So in super quick time I was seen, diagnosed and leaving with a prescription and advice. Excellent customer service and a Newly refurbished surgery that’s clean and comfortable.
Thank you so much Deborah for this fantastic review!! We really apprecaite your review.
Fantastic experience: Very friendly staff - keep up the good work. The new office makeover looks great.
Thank you Steve - we will do !!
Negative experience: They only want to money not bother with the treatment. been 2 couple of visit both was very disappointing
Sorry you are disappointed with your recent dental visit. Please can you contact me Kelly Morrell (0208 592 4330), so we can discuss this further.
Fantastic experience: I have been with this Dentist for 27 years, first class service great care and people should be more NHS sites like this, hospitals could learn from them
Thank you Alan, we are tremendously proud of the service we provide.
Fantastic experience: My family and I have Been with this dentist for many years and will not go no where else they are the best by far never had any issues at all.
Thank you Tracy for this lovely review.
Fantastic experience: great care and wonderful understanding people, especially if you suffer from autism.
Thank you foryour kind review.
Fantastic experience: Surgery really clean ,Staff are friendly and welcoming. Dentist Sara , made me feel comfortable, she explained procedures and treatment options thoroughly
Thank you Luisa for your lovely review.
Fantastic experience: The best dental surgery in town. From customer services, picking up the phone to walking in the treatment room. Smiles all around - it makes a lots of difference to people’s experience. Thank you all for your warm welcome and professional services
We love reviews like this Faisal. Thank you
Fantastic experience: Lovely friendly dentist. Clean and modern practice. Excellent
Thank you Mari for your excellent review!!
Fantastic experience: Not been for a long time and not regularly but the friendly professional attitude made me feel comfortable and reassured. Fantastic staff and the Dentist Gerry and the Hygienist Ifrah are amazing.
Thank you for your lovely review Brian
Fantastic experience: Very clean polite staff and nice modern design to the surgery
Thank you for your kind review Esra
Fantastic experience: Our appointments with the Practice has always been smooth and fulfilling. Had a couple of visits while pregnant and I was treated with dignity and care, both by the administrative and dental teams. My son visited when he had a dental accident. There was no blaming, shaming or making me feel like I’m a bad parent. They took care of him post-A&E visit. Even when I had to rebook his follow up appointment twice because we couldn’t show up, the booking team was kind enough to help. I called ahead to say we will be a couple of minutes late and they accommodated that. Dr Artman and his assistant were really good with my son. They made him relaxed, even if it was for a minute (my son is not known for being still for more than 15 seconds). He ate the stickers before I could say “Jack Robinson” though . And the renovation makes the place look heavenly. I loveeeeeeee it. Highly recommended by my family really.
Thank you Omolara for taking the time to write this fantastic review. It means so much to the dental team.
Fantastic experience: Very nice receptionist, very smartly dressed as a patient who has a denist phobia the denist was very nice and patient with me
We are so glad you was happy with your recent dental visit wih us.
Fantastic experience: Lovely dentists, friendly reception ladies.
Thank you Sarah
Fantastic experience: Amazing! Everyone is so friendly and welcoming. The best family dental practice in Dagenham.
Thank you for your fantastic review!!
Fantastic experience: From the nice ladys at reception to the best dentist David , i can highly recommend this surgery
Thank you for your lovely review Sherrilyn
Fantastic experience: This practice is friendly helpful,I see the hygienist, she is welcoming friendly and gental,I have been going to this dentist since I was a child. They have recently had a makeover which is a lot more inviting when U visit
That is great to read!! thank you Michelle
Positive experience: I had my 6 month check-up, all was well. Dentist was professional and polite. Seen right on time.
Thank you Jax
Fantastic experience: The Staff are so friendly and now it’s been updated the practice is like a west end practice , David our dentist who me and my wife have been going to for many years is a brilliant dentist who is very articulate polite and professional and most times not even the slightest pain when carrying out work on our teeth . 10/10
Thank you Gary
Fantastic experience: Lovely Staff very polite. I've been going for years I wouldnt go anywhere else
Thank you Pauline for this great review.
Fantastic experience: The orchard road dental surgery is a very friendly dental practice the dentist are first class with very helpful friendly staff
We are so happy you were pleased with the service you received from our dental team. Thank you Patrick
Negative experience: I also really believe the dentist is intentionally booking & withdrawing bookings for reason to drop NHS patients. I was told I had been dropped for missing an appointment & missing letters. This really was baffling as I don’t recall missing anything.
Please can you contact the practice manager direct on 0208 592 4330, so we can lookinto this for you.
Fantastic experience: Excellent service David is an exceptional dentist and I am really pleased with my overall experience of dental work many thanks David I am truly grateful Michael Turner
Thats great to read. Thank you Michael !
Fantastic experience: I can’t praise David enough, I was very nervous about going to the dentist but once I spoke with David I felt so much better. Many thanks David. The Manager there is so very friendly and very helpful she came off her lunch break to let me in as I was a bit early for my appointment
That is great to know. Thank you Caroline.
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